Provides you with information and instructions on how to
unpack and place the printer. Before using the printer, you need
to remove all protective materials as described in the instructions
contained in this guide.
Setup Guide (this manual)
Provides you with information on assembling the printer’s parts
and installing the printer’s software.
Reference Guide (online guide)
Provides you with detailed information on the printer’s functions,
optional products, maintenance, troubleshooting, and technical
specifications.
Administrator’s Guide (online guide)
Provides network administrators with information on both the
printer driver and network settings.
Quick Reference
Provides you with a list of LCD panel messages and information
on replacing consumables and clearing jammed paper. This guide
can be hung on the printer with the hook provided.
Online Help
Provides you with detailed information and instructions on the
printer software that controls your printer. Online help is
automatically installed when you install the printer’s software.
Color Laser Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying, recording,
or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No
patent liabi lity is assumed with respe ct to the use of the informati on contained herein. Nei ther
is any liability assumed for damages resulting from the use of the information contained
herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are reg istered trademarks and EPSON ESC/P 2 is a trademark of SEIKO
EPSON CORPORATION.
Speedo, Fontware, FaceLift, Swiss, and Dutch are trademarks of Bitstream Inc.
CG Times and CG Omega are registered trademarks of Miles, Inc.
Univers is a registered trademark of Linotype AG and/or its subsidiaries.
Antique Olive is a trademark of Fonderie Olive.
Albertus is a trademark of Monotype Corporation plc.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Arial and Times New Roman are registered trademarks of Monotype Corporation plc.
Dutch and Swiss are trademarks of Bitstream Inc.
Times, Helvetica and Palatino are reg istered trademarks of the Linotype AG and/or its subsidiaries.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are registered
trademarks of the International Typeface Corporation.
Century SchoolBook is registered trademark of the Kingsley-ATF Type Corporation.
New Century Schoolbook is a trademark of the Linotype AG and/or its subsidiaries.
HP and HP LaserJet are registered trademarks of Hewlett-Packard Company.
Adobe and PostScript are trademarks of Adobe Systems Incorporated, which may be registered in
certain jurisdictions.
NEST Office Kit Copyright
General Notice:
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
This printer uses laser technology. The following precautions
apply whenever you use the printer. Even if you are familiar with
other types of printers, be sure to follow these precautions
carefully to ensure safe, efficient operation.
❏Because the printer weighs approximately 71.2 kg (157 lb)
without the consumable or optional products installed, you
should not lift or carry it by yourself. Four people should carry
it, lifting it at the correct positions. Refer to the instructions in
Unpacking Guide
the
.
❏Be careful not to touch the fuser, which is marked
HIGH TEMPERATURE
has been in use, the fuser and the surrounding areas may be
very hot.
CAUTION! HIGH TEMPERATURE
Do not insert your hand deep
into the fuser unit.
❏Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
❏Avoid touching the components inside the printer unless
instructed to do so in this guide.
, or the surrounding areas. If the printer
Safety Instructions
CAUTION!
1
❏Never force the printer’s components into place. Although the
printer is designed to be sturdy, rough handling can damage
it.
❏When handling toner cartridges, always place them on a
clean, smooth surface.
❏Do not attempt to modify or take the toner cartridges apart.
They cannot be refilled.
❏Do not touch the toner and avoid all contact with your eyes.
❏Do not dispose of used toner cartridges, waste toner
collectors, or photoconductor units in fire, as they can explode
and cause injury. Dispose of them according to local
regulations.
❏Wait for at least one hour before using a toner cartridge or a
photoconductor unit after moving it from a cool to a warm
environment to prevent damage from condensation.
❏When removing the photoconductor unit, avoid exposing it
to room light any longer than necessary. The unit contains a
green-colored light-sensitive drum. Exposure to light can
damage the drum, causing dark or light areas to appear on
the printed page and reducing the service life of the drum. If
you need to keep the unit out of the printer for long periods,
cover it with an opaque cloth.
Safety Instructions
2
❏Be sure not to scratch the surface of the drum. When you
remove the photoconductor unit from the printer, always set
the unit on a clean, smooth surface. Also, avoid touching the
drum, since oil from your skin can permanently damage its
surface and may affect print quality.
❏To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or
corrosive gases (such as ammonia). Avoid locations subject to
extreme or rapid changes in temperature or humidity.
❏Be sure to keep consumable components out of the reach of
children.
❏Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
Hinweis:
Die Geräteanschlußleitung muß den einshlägigen Normen genügen.
Es muß eine dreiadrige Leitung verwendet werden.
Die Anshlußleitung darf nicht leichter als H05VV-F order H05VVH2F sein.
Maschinenlärminformations-Verordnung-3. GSGV, 18. 01. 1991: Der
arbeitsplatzbezogene schalldruckpegel beträgt 70 dB (A) oder weniger
gemäß ISO 7779.
Important Safety Instructions
Read all of the following instructions before operating your
printer:
❏Follow all warnings and instructions marked on the printer.
❏Unplug the printer from the electrical outlet before cleaning.
Use a damp cloth for cleaning and do not use liquid or aerosol
cleaners.
❏Do not use the printer near water.
Safety Instructions
3
❏Do not place the printer on an unstable surface.
❏Slots and openings, located on the front, back and top of the
printer, are provided for ventilation. Keep these slots and
openings clear to allow proper ventilation. Avoid placing the
printer on a soft surface like a bed or a sofa, or in a small
enclosed area, as this restricts proper ventilation.
❏Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’s power
requirements are indicated on a label attached to the printer.
If you are not sure of the power supply specifications in your
area, contact your local power company or consult your
dealer.
❏The interface connector for this printer is Non-LPS (non-
limited power source).
❏If you are unable to insert the AC plug into the electrical
outlet, contact an electrician.
❏Do not put your printer where the cord will be stepped on.
❏Avoid using outlets that other appliances are plugged into.
❏When using an extension cord, be careful not to exceed its
recommended amperage limit. Also, be sure that all items
plugged into the electrical outlet do not exceed a total of 15
amperes.
❏Never push objects of any kind through cabinet slots as they
may touch dangerous voltage points or short out parts that
could result in fire or electric shock.
❏Never spill liquid of any kind onto the printer.
❏Unless specifically instructed in this guide, do not attempt to
service this product yourself. Opening or removing those
covers that are marked
dangerous voltage points or other risks. Refer all servicing in
those compartments to a qualified service representative.
Safety Instructions
4
Do Not Remove
may expose you to
❏Unplug the printer and refer servicing to a qualified service
representative under the following conditions:
A.If liquid has entered the printer.
B.If the printer has been exposed to rain or water.
C.If the printer does not operate normally or exhibits a
distinct change in performance.
D.If the printer has been dropped or the cabinet damaged.
E.When the power cord or plug is damaged or frayed.
❏Adjust only those controls that are covered by the operating
instructions, as improper adjustment of other controls may
result in damage and may require repairs by a qualified
service representative.
❏If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation
must be protected by a 10 or 16 amp circuit breaker.
Note for German-speaking users:
Bei Anschluss des Druckers an die Stromversorgung muss
sichergestellt werden, dass die Gebäudeinstallation mit einer
10 A- oder 16 A-Sicherung abgesichert ist.
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of
your printer.
Safety Instructions
5
2
System Requirements
For Windows
To use your printer with a PC, you need Microsoft Windows
95/98, Windows 2000, or Windows NT 4.0, and a shielded,
twisted-pair parallel interface cable.
To install and use the printer software (printer driver and utilities)
included on the CD-ROM or floppy disk packed with your
printer, your system should meet the following requirements:
ComponentMinimum SystemRecommended System
CPUi486/25 MHz for Windows
RAM16 MB RAM for Windows
Hard disk
space
Display800 x 600 pixel monitorGreater than 800 x 600
95 or NT 4.0
i486/66 MHz for Windows
98
Pentium 133 MHz for
Windows 2000
95/98 or NT 4.0
32 MB RAM for Windows
2000
1 0 M B f r e e h a rd d i s k s p ac e
for Windows 98/ 95
2 0 M B f r e e h a rd d i s k s p ac e
for Windows 2000 or NT 4.0
Pentium or higher
processor for Windows
95/98 or NT 4.0
133 MHz or higher
processor for Windows
2000
32 MB RAM or more for
Windows 95/98
64 MB RAM or more for
Windows 2000 or NT 4.0
50 MB or more free disk
space for Windows 95/98
100 MB or more free disk
space for Windows 2000 or
NT 4.0
pixel monitor
Note:
Depending on the size of your print data, you may need more memory
and free hard disk space than that stated above.
System Requirements
6
For Macintosh
To use your printer with a PC, you need the following
requirements.
SystemSystem 8.1 or later
Memory32 MB or more
Hard disk
space
DisplayColor monitor with 640 × 480 resolution or greater
8 MB free hard disk space
(thousands of colors recommended)
System Requirements
7
3
Assembling the Printer
Before assembling the printer, make sure that all protective
materials packed around and inside your printer are removed.
Follow the instructions in the
materials.
Note:
Keep all packing materials as you will need them when transporting the
printer.
Unpacking Guide
to remove these
Installing the Face-Up Tray
Follow these steps to install the face-up tray onto the left side of
the printer:
1.Locate the output slot on the left side of the printer.
2.Insert the right mounting pin of the face-up tray into the hole
on the right side of the output slot.
Assembling the Printer
8
Caution:
c
3.Insert the left mounting pin into the hole on the left side of the
output slot.
Do not insert the metal spring into the output slot or any
holes in the printer case. Doing so may damage the face-up
tray or your printer.
Assembling the Printer
9
Installing the Toner Cartridges
Before installing the toner cartridges, read the following handling
precautions:
❏Do not install used toner cartridges into the printer.
❏If toner gets onto your skin or clothes, wash it off with soap
and water immediately.
❏Wait for at least one hour before installing a toner cartridge
after moving it from a cool to a warm environment to prevent
damage from condensation.
You need to install four toner cartridges into the printer. Follow
these steps to install the toner cartridges:
1.Open the front cover.
Assembling the Printer
10
2.Check the color of the plastic color indicator that appears in
the cartridge installment window and prepare the cartridge
of the same color.
Black
Yellow
Cyan
Magenta
This plastic color indicator represents
the toner cartridge color.
3.Take the cartridge out of its package, and gently shake it from
side to side and front to back to distribute the toner evenly.
Assembling the Printer
11
4.Hold the cartridge as shown below, and insert it all the way
into the toner cartridge slot until it stops.
5.Turn the cartridge knob 90 degrees clockwise so that the
symbol on the knob is in the position shown below. By turning
the knob, the cartridge is pressed into the slot and installed
completely.
Caution:
Be sure to turn the knob all the way to the locked position.
c
Otherwise, you may have toner problems or leakage.
N
Assembling the Printer
12
6.Push up the switch located at the upper left, then release it.
7.Turn the upper knob located just above the cartridge
installation window clockwise until it stops. The switch
automatically drops down to the lower position and the next
empty cartridge slot appears in the cartridge installation
window.
Note:
If the knob cannot be moved, first check that the switch is in the
upper position. Do not turn the knob by force.
8.Install the other cartridges as described in steps 2 to 7 (skip
steps 6 and 7 for the last cartridge).
9.Close the front cover.
Assembling the Printer
13
Installing the Photoconductor Unit
Before installing the photoconductor unit, read the following
handling precautions:
❏When installing the photoconductor unit, avoid exposing it
to room light any longer than necessary.
❏Be sure not to scratch the surface of the drum. Also, avoid
touching the drum, since oil from your skin may permanently
damage its surface and affect print quality.
❏Keep the photoconductor unit out of the reach of children.
Follow these steps to install the photoconductor unit:
1.Make sure the printer is turned off.
2.Open the front cover.
Assembling the Printer
14
3.Take the photoconductor unit out of its package and unwrap
the protective sheet while holding the handle as shown below.
Caution:
Be sure not to touch or scratch the surface of the drum.
c
4.Hold the photoconductor unit by its handle and insert it
firmly into the slot. Make sure that the top of the unit slides
onto the guide rails.
❏
Avoid touching the drum, since oil from your skin may
❏
permanently damage its surface and affect print quality.
Note:
Make sure that the unit is completely inserted into the slot.
Assembling the Printer
15
5.Turn the small lever on the photoconductor unit to the left.
6.Turn the large lever 90 degrees clockwise to an upright
position.
7.Close the front cover.
Warning:
w
16
Do not dispose of the used photoconductor unit in fire, as it may
explode and cause injury. Dispose of it according to local
regulations.
Assembling the Printer
4
Installing the Options
If you purchased any options with the printer, install them before
plugging in the printer.
Installing the 250-Sheet Paper Cassette A3W
The optional 250-Sheet Paper Cassette A3W is designed for A3Wsize paper only and accommodates 250 sheets of plain paper or
EPSON Color Laser Paper. To use this cassette, you have to
remove the standard lower cassette.
Follow these steps to install the 250-Sheet Paper Cassette A3W:
1.Remove the protective materials from the cassette.
Installing the Options
17
2.Pull out the standard lower cassette and remove it by lifting
it up.
3.Put both legs of the optional 250-Sheet Paper Cassette A3W
onto the printer’s guide rails, then push the cassette all the
way in.
.
Installing the Options
18
Installing the 500-Sheet Paper Cassette Unit
The optional 500-Sheet Paper Cassette Unit accommodates one
lower cassette and lets you load up to 500 sheets of paper. The
installation procedure for the 500-Sheet Paper Cassette Unit is the
same as that for the Large Capacity Paper Unit. See “Installing the
Large Capacity Paper Unit” below for more information.
Installing the Large Capacity Paper Unit
You can increase the printer’s paper-feeding capacity by
installing an optional lower cassette. The two optional lower
cassettes that are specifically made for your printer are the 500Sheet Paper Cassette Unit and the Large Capacity Paper Unit.
However, you can only install and use one option at a time.
Below is a brief description of the two optional lower cassettes
available for your printer:
❏The optional 500-Sheet Paper Cassette Unit accommodates
one lower cassette and lets you load up to 500 sheets of paper.
Installing the Options
19
❏The optional Large Capacity Paper Unit accommodates two
lower cassettes, each holding up to 500 sheets.
Precautions before installing
Always pay attention to the following handling precautions
before installing the option:
❏The Large Capacity Paper Unit weighs approximately 21.2 kg
(47 lb); always lift it with two or more people.
❏The 500-Sheet Paper Cassette Unit weighs approximately
14 kg (31 lb); always lift it with two people.
❏When installing either unit on the printer, lock all casters at
the bottom of the unit.
Installing the Options
20
❏The printer weighs about 71.2 kg (157 lb) without the
consumable or optional products installed; you should not lift
or carry it by yourself. Four people should carry it, lifting it
by the correct positions as shown below.
4
3
2
1
Warning:
w
If you lift the printer improperly, it may fall and injure you.
Installing the unit on the printer
Before installing the unit, make sure to remove all the protective
materials as indicated in the instructions that came with the
optional paper cassette.
Follow these steps to install the optional Large Capacity Paper
Unit or the 500-Sheet Paper Cassette Unit onto the printer:
1.Make sure the printer is not turned on, and unplug the power
cord if it is plugged into an electrical outlet.
Installing the Options
21
2.Lock all the casters at the bottom of the unit.
Warning:
Lock all casters before installing the unit on the printer.
w
Otherwise, the unit may move and cause an accident.
Caution:
Remove the face-up tray located on the left side of the printer
c
and fold up the MP tray located on the right side of the printer
during the installation procedure. Otherwise, you may
damage the trays.
3.Lift the printer up.
Warning:
Four people should lift the printer by the correct positions as
w
shown below:
Installing the Options
22
4
3
2
1
4.Align the corners of the printer and the unit, then lower the
printer gently onto the unit so that the three pins on top of the
unit fit into the holes on the bottom of the printer.
5.Pull out the upper paper cassette and remove it by lifting it up.
Installing the Options
23
6.Tighten the two screws on the top of the slot using the
provided metal plate to secure the printer and the unit
together.
7.Reinsert the upper paper cassette back into the unit.
8.Remove the left connector cover at the back of the printer by
sliding it down, then open the right cover underneath.
Installing the Options
24
9.There are two sets of cables and connectors. The connectors
are of different sizes. Check the connector size first and then
connect each cable to the appropriate connector. Then close
the right cover while pushing the cables to the left.
10. Reattach the left connector cover.
11. Plug the printer’s power cord into an electrical outlet.
12. Turn on the printer.
To confirm that the Large Capacity Paper Unit or the 500-Sheet
Paper Cassette Unit is installed correctly, print a status sheet. If
the unit is not listed on the status sheet, make sure the electronic
connectors connecting the option to the printer are connected
securely.
Installing the Options
25
Installing the Duplex Unit
The optional Duplex Unit allows you to automatically print on
both sides of the paper.
The Duplex Unit consists of three components, namely, the
output guide, the inverter, and the main unit. The illustration
below shows all the items packed together with the Duplex Unit
(except the printer).
output guide
inverter
screws (two)
connector covermetal plate
Follow these steps to install the Duplex Unit:
main unit
Installing the Options
26
1.Make sure the printer is not turned on, and unplug the power
cord if it is plugged into an electrical outlet.
2.Remove the face-up tray from the printer.
3.Pull out the standard lower cassette to remove the screw that
secures the Duplex Unit slot cover onto the printer.
Note:
Keep the screw in a safe place as you will need it when you remove
the Duplex Unit.
Installing the Options
27
4.Remove the Duplex Unit slot cover and push the standard
lower cassette back into the printer.
Note:
Keep the slot cover in a safe place as you will need to reattach it when
you remove the Duplex Unit.
5.Remove all the items that shipped with the Duplex Unit from
its package.
6.Insert the main unit all the way into the slot above the
standard lower cassette.
Installing the Options
28
7.Remove the three small plastic pieces on the left side of the
printer using the provided metal plate as an aid, then remove
the two screws as shown below.
8.Remove the cover.
Note:
Keep the two smaller plastic pieces, the two screws and the cover in
a safe place. You will need them if you remove the Duplex Unit.
Installing the Options
29
9.Fasten the inverter with the provided screws, then reattach
the larger plastic piece removed in step 7 after attaching the
cable to the connector.
10. Attach the Duplex Unit output guide onto the printer as
shown below, then connect the cable to the connector. Finally,
conceal the connection using the provided connector cover.
Installing the Options
30
11. Attach the face-up tray onto the Duplex Unit output guide.
12. Plug the printer’s power cord into an electrical outlet.
13. Turn on the printer.
To confirm that the Duplex Unit is installed correctly, print a
status sheet. If the unit is not listed on the status sheet, make sure
the electronic connectors connecting the Duplex Unit to the
printer are connected securely. For instructions on how to print a
status sheet, see “Printing a status sheet” on page 50.
Installing the Hard Disk Drive
The optional Hard Disk Drive allows you to expand the printer’s
receive buffer when using the network, and gives you additional
memory for graphics and faster multi-page, multi-output sorting.
Follow these steps to install the optional Hard Disk Drive:
Caution:
c
Before you install the Hard Disk Drive, be sure to discharge any
static electricity by touching a grounded piece of metal.
Otherwise, you may damage static-sensitive components.
Installing the Options
31
Warning:
w
1.Make sure the printer is not turned on, and unplug the power
2.Open the front cover and pull out the paper path unit at least
Be careful when working inside the printer as some components
are sharp and may cause injury.
cord if it is plugged into an electrical outlet.
10 cm (4 inches).
3.Remove the screws from the right cover.
Installing the Options
32
4.Slide the right cover backward, and then remove it by pulling
its top as shown below.
5.Identify the shield plate beside the socket for the optional
Hard Disk Drive.
shield plate
Installing the Options
33
6.Remove the two screws and the shield plate.
7.Press the Hard Disk Drive down until its connector is firmly
seated in the socket on the circuit board, then secure the Hard
Disk Drive by placing the shield plate removed in step 6 over
it and tightening the screws as shown below.
c
Installing the Options
34
Caution:
You should not remove any modules from the circuit board.
Otherwise, the printer will not work.
8.To replace the right cover, align the bottom of the cover with
the right side of the printer, fit the top of the cover to the
printer, then slide it to the printer’s front side.
9.Secure the right cover with the screws, then close the front
cover and push the paper path unit back into the printer.
10. Plug the printer’s power cord into an electrical outlet.
11. Turn on the printer.
Installing the Options
35
To confirm that the Hard Disk Drive is installed correctly, print a
status sheet. If the drive is not listed on the status sheet, try
reinstalling the drive. Make sure that the electronic connector on
the Hard Disk Drive is securely connected to the socket on the
circuit board. For instructions on how to print a status sheet, see
“Printing a status sheet” on page 50.
Installing a Memory Module
Increasing the printer’s memory allows you to print complex or
graphics-intensive documents. You can increase printer memory
up to 768 MB by installing optional Dual In-line Memory Modules
(DIMMs).
This printer has three DIMM slots, but one slot has a 64 MB DIMM
already installed in it at the time of manufacture. To increase
printer memory to its maximum of 768 MB, you have to purchase
three 256 MB DIMMs and remove the original 64 MB DIMM.
You can purchase DIMMs from various vendors. Be sure they
meet the following requirements:
DRAM typeSynchronous Dynamic RAM Dual In-line
Memory size32 MB, 64 MB, 128 MB, or 256 MB
Type168-pin type, 64 bit, with SPD*
Access speed66.66 MHz or higher (15 ns or less)
HeightLess than 40 mm
* SPD stands for Serial Prese nce Detect, a chip residing on the memory mo dule
that contains information about the size, speed, and other specifications of
the memory as well as manufacturer information that can be retrieved by
the motherboard through electronic signals.
Memory Module (SDRAM DIMM)
Follow these steps to install an optional memory module:
Installing the Options
36
Caution:
c
w
1.Make sure the printer is not turned on, and unplug the power
2.Open the front cover and pull out the paper path unit at least
Before you install a memory module, be sure to discharge any
static electricity by touching a grounded piece of metal.
Otherwise, you may damage static-sensitive components.
Warning:
Be careful when working inside the printer as some components
are sharp and may cause injury.
cord if it is plugged into an electrical outlet.
10 cm (4 inches).
Installing the Options
37
3.Remove the screws on the right cover.
4.Slide the right cover backward, and then remove it by pulling
its top as shown below.
Installing the Options
38
5.Identify the DIMM slots.
DIMM slots
6.Insert the DIMM into either slot, making sure you align it well.
The clips on the slot fasten the DIMM when it is inserted
correctly.
c
Caution:
Do not force the DIMM into the slot.
❏
Be sure to insert the DIMM facing the correct way.
❏
You should not remove any modules from the circuit
❏
board. Otherwise, the printer will not work.
Installing the Options
39
7.To replace the right cover, align the bottom of the cover with
the right side of the printer, fit the top of the cover to the
printer, then slide it to the printer’s front side.
8.Secure the right cover with the screws, then close the front
cover and push the paper path unit back into the printer.
9.Plug the printer’s power cord into an electrical outlet.
10. Turn on the printer.
Installing the Options
40
To confirm that the memory module is installed correctly, print a
status sheet. If the total amount of memory listed does not include
the size of the optional memory module, try reinstalling the
module. Make sure that the module is securely attached to the
DIMM slot on the circuit board. For instructions on how to print
a status sheet, see “Printing a status sheet” on page 50.
Installing a ROM Module
The optional ROM modules that expand your printer’s features
differ, depending on the country of purchase.
Follow these steps to install an optional ROM module:
Caution:
c
Before you install a ROM module, be sure to discharge any static
electricity by touching a grounded piece of metal. Otherwise, you
may damage static-sensitive components.
Warning:
w
1.Make sure the printer is not turned on, and unplug the power
Be careful when working inside the printer as some components
are sharp and may cause injury.
cord if it is plugged into an electrical outlet.
Installing the Options
41
2.Open the front cover and pull out the paper path unit at least
10 cm (4 inches).
3.Remove the screws on the right cover.
Installing the Options
42
4.Slide the right cover backward, and then remove it by pulling
its top as shown below.
5.Identify the ROM slots.
ROM slots
Installing the Options
43
6.Insert the module all the way into slot A or B, making sure
that the gold contact side of the module faces up. The X tab
on the left of the slot will jut out when the module is inserted
correctly.
Caution:
Do not force the ROM module into the slot.
❏
c
Be sure to insert the module facing the correct way.
❏
You should not remove any modules from the circuit
❏
board. Otherwise, the printer will not work.
7.To replace the right cover, align the bottom of the cover with
the right side of the printer, fit the top of the cover to the
printer, then slide it to the printer’s front side.
Installing the Options
44
8.Secure the right cover with the screws, then close the front
cover and push the paper path unit back into the printer.
9.Plug the printer’s power cord into an electrical outlet.
10. Turn on the printer.
To confirm that the ROM module is installed correctly, print a
status sheet. If the module is not listed on the status sheet, try
reinstalling the module. Make sure that it is securely fastened to
the ROM slot on the circuit board. For instructions on how to print
a status sheet, see “Printing a status sheet” on page 50.
Installing an Interface Card
Your printer comes with a Type B interface slot. Various optional
interface cards are available to expand your printer’s interface
options.
Note:
Mac OS 8.5.1 or later support the Type B IEEE 1394 Interface Card
(C82372✽). It can be connected to a Macintosh® FireWire® port.
Follow these steps to install an optional interface card:
Installing the Options
45
Caution:
c
1.Make sure the printer is not turned on, and unplug the power
2.Be sure to set any switches and jumpers on the card, as
3.Remove the screws that secure the interface slot cover on the
Before you install the interface card, be sure to discharge any
static electricity by touching a grounded piece of metal.
Otherwise, you may damage static-sensitive components.
cord if it is plugged into an electrical outlet.
necessary. See the interface card’s manual for details.
back of the printer and remove the cover.
Note:
Keep the slot cover in a safe place. You will need to reattach it if you
remove the interface card later.
Installing the Options
46
4.Slide and push the interface card into the slot firmly, making
sure that the connector at the back of the interface card is fully
inserted into the printer’s internal socket.
5.Secure the interface card by fastening the retaining screws.
6.Plug the printer’s power cord into an electrical outlet.
7.Turn on the printer.
To confirm that the interface card is installed correctly, print a
status sheet. If the interface is not listed on the status sheet, try
reinstalling the card. Make sure that the card is securely fastened
to the socket inside the printer. For instructions on how to print a
status sheet, see “Printing a status sheet” on page 50.
Installing the Options
47
5
Testing and Connecting the Printer
This chapter provides you with the necessary instructions to test
that the printer is correctly set up for use with a computer. You
will also find information on how to connect the printer to your
computer.
Plugging in the Printer
Follow these steps to connect the printer to an electrical outlet:
1.Check the label on the left side of the printer to make sure that
the voltage required by the printer matches that of the
electrical outlet it will be plugged into. Also, make sure that
you have the correct power cord for your power source.
Caution:
It is not possible to change the printer’s voltage. If the
c
required voltage and your outlet voltage do not match,
contact your dealer for assistance. Do not plug in the power
cord.
Testing and Connecting the Printer
48
2.Make sure that the printer is turned off. It is off when the
side of the power switch on the left side of the printer is
pushed in.
3.Connect the power cord to the AC inlet on the left side of the
printer.
4.Plug the power cord into a properly grounded electrical
outlet.
N
Testing the Printer
To test whether the printer is set up correctly, print a status sheet.
The status sheet contains information about the printer, including
the current settings. To print a status sheet, follow the procedures
below. You will have to first load the MP (Multi-Purpose) tray
with paper.
Loading paper
Follow these steps to load paper into the MP tray:
Testing and Connecting the Printer
49
1.Fan a stack of A4 or Letter size paper, then tap it on a flat
surface to even the edges.
2.Be sure to load paper into the MP tray short edge first. Load
the stack of paper with the printable surface facing up, then
slide the right paper guide against the right edge of the paper.
Printing a status sheet
Follow these steps to print a status sheet:
1.Turn on the printer. The lights and the LCD panel messages
on the control panel change in the following order:
All lights turn on once and then turn off. The LCD panel
shows ROM CHECK.
The LCD panel shows RAM CHECK XXXMB, with the actual
memory size of your printer (including the memory size of
any optional memory module installed) displayed in place of
XXX.
The LCD panel shows Self Test, Calibrating Printer, then Warming Up. The
After about five minutes, the LCD panel shows Ready.
2.Press the
Testing and Connecting the Printer
50
Enter
On Line
light turns on.
button. The LCD panel shows Status Sheet.
3.Press the
starts flashing and the printer starts printing a status sheet.
4.Check that the printer has printed the status sheet clearly and
that information on the options installed in the printer is
correct. If the printer properly recognizes an installed option,
the option’s name appears under Hardware Configurations.
If the printer cannot print a status sheet, or if you are unable to
get the printer to print a correct status sheet, contact your dealer.
button again. The message on the LCD panel
Enter
Connecting to the Computer
To connect your computer to the printer’s built-in parallel
interface, you need a shielded, twisted-pair parallel interface
cable that is IEEE-1284 compatible.
Note:
If you want to connect the printer to your computer through an installed
optional interface card, you need a different type of cable. See the optional
interface card’s manual.
Follow these steps to connect the printer to your computer using
the parallel interface:
1.Make sure that both the printer and the computer are turned
off.
2.Plug the cable connector securely into the printer’s parallel
interface connector, then squeeze the wire clips together until
they lock in place on both sides of the connector.
Testing and Connecting the Printer
51
Note:
If your cable has a ground wire, connect it to the printer’s ground
connector as shown below.
3.Plug the other end of the cable into the computer’s parallel
interface connector.
Binding Your Cables
Two clamps are packed with your printer to bind the interface
cables and secure it to the printer for a safe system environment.
After connecting the interface cables to the printer, follow these
steps to bind your cables.
Testing and Connecting the Printer
52
1.Peel off the seals on the back of the clamps, then fix one to the
printer and the other to your optional paper cassette as shown
below.
Note:
The illustration shows the optional paper cassette installed. If you
have the standard lower cassette only, you need to fix one clamp to
the printer. Keep the other for future use.
2.Unlock the clamps and secure the interface cables into the
clamps, then lock the clamps.
Testing and Connecting the Printer
53
6
Installing the Printer Software
All necessary software are included on the “Printer Software for
EPSON AcuLaser C8500” CD-ROM that shipped with your
printer.
The printer software includes the following items:
❏Printer driver
The printer driver gives you complete control over your
printer with the Microsoft Windows 95/98, Windows 2000,
Windows NT 4.0, or Mac OS 8.1 or later operating systems.
With it, you can make various settings such as print quality,
color setting, and paper size.
❏EPSON Status Monitor 3 utility
The EPSON Status Monitor 3 utility allows you to view
printer status information such as the amount of toner
remaining and check for any printer errors. When the printer
driver is installed, the EPSON Status Monitor 3 utility is also
installed automatically.
❏EPSON Font Manager
The EPSON Font Manager provides you with 131 screen fonts
and helps you manage your fonts in Microsoft Windows.
❏Online help
Online help gives you instant on-screen access to detailed
information and instructions on printer settings.
Note:
If you wish to make a floppy disk version of the printer software on
❏
your CD-ROM, you can use the driver disk creation utility included
on the CD-ROM.
If you are running DOS, you must use a driver other than the one
❏
included with the printer. See “For DOS Programs” on page 62.
Installing the Printer Software
54
About the Printer Driver
When you install the printer driver, the EPSON Status Monitor 3
utility and online help are also automatically installed. The
EPSON Status Monitor 3 utility is accessed by clicking the
tab in the printer driver for Windows. For Macintosh, select
EPSON Status Monitor 3 alias in the Apple menu to access. Online
help is accessed by clicking the
button in the printer driver.
Help
For Windows Users
The software installation procedures for the various Windows
operating systems are similar and will be treated together in the
following sections.
I
nstalling the printer driver
Follow these steps to install the printer driver for Windows 95/98,
Windows 2000, or Windows NT 4.0:
Note:
When you use your printer on a network, you need to have approval
❏
from the network administrator. Ask your network administrator
for more information, or see the Administrator’s Guide.
Utility
If you do not follow the steps below to install the printer software,
❏
Microsoft’s Universal driver may be installed. To check if the
Universal driver is installed, right click anywhere on the printer
driver properties screen and then click
words “Unidrv Printer Driver” appears, follow the steps below to
reinstall the printer driver.
If the Found New Hardware Wizard appears, click
❏
follow the steps below to install the printer software.
Installing the Printer Software
About
. If a screen with the
Cancel
and
55
If the Digital Signature Not Found screen appears, click
❏
click No, you must reinstall the printer software as described below.
1.Make sure that the printer is off and that Windows is running
on your computer.
2.Insert the CD-ROM that comes with your printer into your
CD-ROM drive (this is usually the D: drive).
3.The EPSON Installation Program screen opens automatically.
If the EPSON Installation Program screen does not appear
automatically, click
D:EPSETUP.EXE
drive letter, if necessary).
and click
and choose
Start
OK
Then enter
Run.
(substitute the appropriate
Yes
. If you
Installing the Printer Software
56
4.In the dialog box that appears, double-click
Driver/Utility
Printer Driver/Utility
. Alternatively, you can install by selecting
and then clicking the arrow on the top
right.
Install Printer
Install
5.For Windows 2000 users only: Follow the on-screen
instructions to turn on the printer. The printer port
configuration starts automatically.
Installing the Printer Software
57
6.In the dialog box that appears, select
Advanced
and click OK. This automatically installs the
printer driver.
EPSON AL-C8500
7.When installation is complete, click
OK
.
Note:
The EPSON Status Monitor 3 utility is also installed.
❏
Installation time varies depending on your computer system.
❏
The printer driver is now installed on your computer. The
installation program automatically selects this printer as the
default printer for Windows applications.
If you installed options into the printer, you need to make certain
settings after installing the printer driver. See “Making Settings
for Printer Options” in the
Reference Guide
for information.
Before using the printer driver, read the README file located in
the printer software CD-ROM.
Installing the Printer Software
58
Installing the EPSON Font Manager
Follow these steps to install the EPSON Font Manager:
1.Make sure that the printer is turned off and that Windows is
running on your computer.
2.Insert the CD-ROM that comes with your printer into your
CD-ROM drive.
3.In the dialog box that appears, double-click
Font Manager
Install EPSON Font Manager
the top right.
. Alternatively, you can install by selecting
and then clicking the arrow at
Install EPSON
4.Follow the on-screen instructions.
5.When installation is complete, click OK.
The EPSON Font Manager is now installed on your computer.
Installing the Printer Software
59
For Macintosh users
Caution:
c
Follow the steps below to install the printer driver:
1.Turn on your Macintosh and insert the printer software CD-
2.The CD-ROM window opens automatically.
Turn off all virus protection programs before you install the
printer driver.
ROM included with your printer into the CD-ROM drive.
3.Double-click the
4.The printer driver must be installed on the same drive as the
active system folder. Make sure that the Install Location box
displays the correct drive, then click
5.Click
6.When a message appears informing you that the installation
Continue
has finished, click
Installer
in the dialog box that appears.
Restart
icon.
.
Install
to complete the installation.
Installing the Printer Software
60
Selecting your printer in the Chooser
After you have installed the printer driver, you need to open the
Chooser to select your printer. This procedure is necessary the
first time you use a printer or whenever you want to switch
printing to another printer. Your Macintosh will always print
using the last printer selected.
1.Select
2.Click the
Chooser
icon and then click the port to which your printer is connected.
Note:
Select AL-C8500 (AT) when connecting via AppleTalk.
❏
Select AL-C8500 when connecting via the IEEE 1394
❏
(FireWire) Interface Card.
background printing on or off.
from the Apple menu. Click your printer’s
Background Printing
radio buttons to turn
Note:
Background printing must be turned on for EPSON Status
❏
Monitor 3 to manage print jobs.
When background printing is on, you can use your Macintosh
❏
while it prepares a document for printing.
3.Close the Chooser.
Installing the Printer Software
61
For DOS Programs
When using this printer with DOS programs, printing is available
only in black.
Since DOS applications differ in their driver selection procedures,
there is no standard way to select the printer driver. See your
software manual for information on how to select the printer.
When asked to select a printer, pick the first printer available on
the list below.
AL-C8500
AL-C2000
EPL-C8200
EPL-C8000
EPL-5700
EPL-5500/5500+
EPL-N1600
EPL-N1200
EPL-N2000
EPL-5600
EPL-3000
EPL-5200/5200+
HP LaserJet III/IIIP/IIID
HP LaserJet III Si
HP LaserJet 4L
EPL-9000
HP LaserJet 4
If you choose a printer other than the AL-C8500, you may not be
able to use some printer features.
Installing the Printer Software
62
7
Accessing Online Help
Online help provides you with detailed information and
instructions on using the printer driver, and can be accessed from
within the printer driver itself. It is automatically installed when
you install the printer driver.
Note:
Online help is not available for DOS applications.
Accessing from the Printer Driver
Online help is automatically installed when you install the printer
driver. It is accessed by clicking on the
in the printer driver.
For Windows 95/98 users
Follow these steps to access the printer driver’s online help:
button that appears
Help
1.Double-click the
Printers
2.Right-click the icon of your printer, then click
3.Click the
appears.
folder.
Help
My Computer
button at the bottom of the window that
icon and double-click the
Accessing Online Help
Properties
.
63
For Windows 2000, Windows NT 4.0 users
Follow these steps to access the printer driver’s online help:
1.Click
2.Right-click the icon of your printer, and click
Preferences
Windows NT 4.0).
3.Click the
appears.
Start
, select
Help
Settings
(in Windows 2000) or
button at the bottom of the window that
and then
For Macintosh users
1.Select
2.Click the
3.Click the ? button in the window that appears.
Chooser
from the Apple menu.
AL-C8500
icon.
Printers
Document Defaults
.
Printing
(in
Accessing Online Help
64
8
How to Print
This chapter explains how to print documents from your
application software and how to cancel printing.
Note:
The printing procedure explained in this chapter is typical of many
Windows applications. However, the basic printing procedure applies to
both Windows and Macintosh. The actual way you print may vary
depending on the application you use. See your application manual for
details.
Starting to Print
Note:
While many Windows applications override the settings made with the
printer driver, some do not. Always check the settings to get the results
you want.
Follow these steps to print documents from your application:
1.From your application, open the document you want to print.
2.Click the
similar dialog box) appears.
on the File menu. The Print dialog box (or a
Print
How to Print
65
3.Make sure that your printer is selected, then click
Properties, Options,
may need to click more than one of these buttons in different
dialog boxes. The printer driver window appears.
or a combination of these buttons. You
Print, Setup
,
Note:
This screen is a Windows 95/98 screen.
4.Make all necessary settings for your document under the
various tabs in the printer driver. Refer to the driver’s online
help or the
5.Click the OK button at the bottom of the window, and you
will return to the Print dialog box (or a similar dialog box).
6.Click
than one of these buttons in different dialog boxes.
How to Print
66
Reference Guide
Close, OK
, or
for details on each setting.
to p rint. You ma y need to cl ick more
Print
Canceling Printing
Follow these steps to cancel printing:
1.Press the
On Line
Note:
If your computer continues to print, double-click the printer icon in
the task bar at the bottom right of the screen, then select the printing
job that you want to cancel and click
Printer menu.
2.Check that the
light is flashing, the printer is still receiving data from the
computer. In this case, wait until the printer receives all the
data and the
3.Hold down the
Reset appears on the LCD panel. The received data is cleared.
On Line
light turns off.
button on the printer’s control panel. The
Purge Print Jobs
Form Feed
Form Feed
and
Alt
light is on (not flashing). If this
light turns on.
buttons at the same time until
Reset
in the
Note:
Be careful not to hold the buttons down for more than five seconds.
If you do so,
settings are restored to their default settings in addition to clearing
the print job and printer memory.
Reset All
appears on the LCD panel and the printer
How to Print
67
9
After This...
What to do Next
After completing the hardware setup and the driver installation,
see the
printer’s functions, maintenance, troubleshooting, technical
specifications and optional products.
Reference Guide
for detailed information about your
Using the Online Guide
The online guide contains detailed instructions on how to use the
printer, and information on installing and using optional
products. You can view this guide directly from the CD-ROM, or
install it into your computer and view it from your hard disk.
Note:
Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or
later, must be installed in your computer to read the online guide.
68
After This...
System requirements
The following table lists the system requirements necessary to use
the online guide.
For Windows users
SystemWindows 95/98, Windows 2000/NT 4.0
CPUi486/25 MHz (for Windows 95 or Windows NT 4.0)
i486/66 MHz (for Windows 98)
(Pentium or higher recommended for Windows 98)
Pentium 133MHz (for Windows 2000)
(Pentium higher than 133 MHz recommended)
Memory16 MB for Windows 95/98 or Windows NT 4.0 (32 MB
Hard disk space3 MB to install the Reference Guide
CD-ROM driveDouble-speed (Quad-speed or faster
Display640 × 480 pixel or 800 × 600 pixel resolution, with High
BrowserWeb browser (Microsoft Internet Explorer 4.0 or later
For Macintosh users
SystemSystem 8.1 or later
Memory16 MB (32 MB or more recommended)
Hard disk space3 MB to install the Reference Guide
CD-ROM driveDouble-speed (Quad-speed or faster
DisplayColor monitor with 640 × 480 resolution or greater
or more recommended)
32 MB for Windows 2000 (64 MB or more
recommended)
recommended)
Color (16 bit) or True Color (32 bit) setting
recommended)
recommended)
(thousands of colors recommended)
BrowserWeb browser (Microsoft Internet Explorer 4.0 or later
recommended)
After This...
69
10
Laser safety
For European users
United Kingdom
Safety Information
This printer is certified as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation
Performance Standard according to the Radiation Control for
Health and Safety Act of 1968. This means that the printer does
not produce hazardous laser radiation.
Since radiation emitted by the laser is completely confined within
protective housings and external covers, the laser beam cannot
escape from the machine during any phase of user operation.
The EPSON AcuLaser C8500 is a page printer which utilizes a
semiconductor laser.
There is no possibility of danger from the laser, provided that the
printer is operated according to the instructions in the guides
provided.
Since radiation emitted by the laser is completely confined within
protective housings and external covers, the laser beam cannot
escape from the machine during any phase of user operation.
Warning:
w
This is a semiconductor laser. The maximum power of the laser
diode is 5.0
70
The use of controls, or the performance of procedures and
adjustments other than those specified in this guide may result
in hazardous radiation exposure.
-
³
×
10
W and the wavelength is 785 + 10/-15 nm.
Safety Information
CDRH regulations
The Center for Devices and Radiological Health (CDRH) of the
U.S. Food and Drug Administration implemented regulations for
laser products on August 2, 1976. Compliance is mandatory for
products marketed in the United States. The label shown below
indicates compliance with the CDRH regulations and must be
attached to laser products marketed in the United States.
Laser safety labels
Your printer is a Class 1 laser product as defined in the IEC 60825
specifications. The label shown below is attached in countries
where required.
w
Warning:
The use of controls, or the performance of procedures and
adjustments other than those specified in this guide may result
in hazardous radiation exposure.
Safety Information
71
Internal laser radiation
Max. Radiation Power5.0
-
³
0
×
1
W
Wave Length
785 + 10/-15 nm
This is a Class IIIb Laser Diode Assembly that has an invisible
laser beam. The printer head unit is NOT A FIELD SERVICE
ITEM. Therefore, the printer head unit should not be opened
under any circumstances.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the
printing process. Ozone is produced only when the printer is
printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per
million (ppm) expressed as an average time-weighted
concentration over an eight (8) hour period.
The EPSON AcuLaser C8500 generates less than 0.1 ppm for 8
hours of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the
following conditions:
❏Use of multiple laser printers in a confined area (see above)
❏Operation in conditions of extremely low humidity
❏Poor room ventilation
❏Long, continuous printing together with any of the above
Safety Information
72
Printer location
The printer should be located so that the exhaust gases and heat
generated are:
❏Not blown directly into the user’s face
❏Vented directly out of the building whenever possible
ENERGY STAR Compliance
As an International ENERGY STAR Partner,
EPSON has determined that this product
meets the International ENERGY STAR
Program guidelines for energy efficiency.
The International ENERGY STAR Office Equipment Program is
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, and
scanners, in an effort to reduce air pollution caused by power
generation.
For United Kingdom Users
Use of options
EPSON (UK) Limited shall not be liable against any damages or
problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by EPSON (UK) Limited.
Safety Information
73
Safety information
Warning:
for the voltage and check that the appliance voltage corresponds to
the supply voltage.
Important:
in accordance with the following code:
This appliance must be earthed. Refer to the rating plate
The wires in the mains lead fitted to this appliance are coloured
Green and yellow—Earth
Blue—Neutral
Brown—Live
If you need to fit a plug:
As the colours of the mains lead of this appliance may not match any
coloured markings used to identify the terminals in a plug, please proceed
as follows:
❏The green and yellow wire must be connected to the terminal
in the plug which is marked with the letter E or the Earth
symbol (
G
).
❏The blue wire must be connected to the terminal in the plug
marked with the letter N.
❏The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
Safety Information
74
Index
Numerics
250-Sheet Paper Cassette A3W,
installing, 17
500-Sheet Paper Cassette Unit,
installing, 19
A
Assembling the printer, 8
D
DOS programs, 62
Driver
about, 55
installing, 55
Duplex Unit, installing, 26
E
ENERGY STAR compliance, 73
EPSON Font Manager
about, 54
installing, 59
EPSON Status Monitor 3, about, 54
F
Face-up tray, installing, 8
H
Hard Disk Drive, installing, 31
I
Installing
250-Sheet Paper Cassette A3W, 17
500-Sheet Paper Cassette Unit, 19
Duplex Unit, 26
EPSON Font Manager, 59
face-up tray, 8
Hard Disk Drive, 31
interface cards, 45
Large Capacity Paper Unit, 19
memory modules, 36
photoconductor unit, 14
printer driver, 55
ROM modules, 41
toner cartridges, 10
Interface cards, installing, 45
L
Large Capacity Paper Unit
installation precautions, 20
installing, 21
M
Memory modules
installing, 36
specifications, 36
O
Online Guide
system requirements, 69
using, 68
Online help
about, 54
accessing, 63
P
Paper, loading in MP tray, 49
Photoconductor unit, installing, 14
Printer
assembling, 8
connecting to the computer, 51
plugging in, 48
Index
75
testing, 49
Printing
canceling, 67
How to, 65
status sheet, 50
R
ROM modules, installing, 41
S
Safety
before operating the printer, 3
CDRH regulations, 71
ENERGY STAR compliance, 73
for United Kingdom users, 73
internal laser radiation, 72
laser certification, 70
laser printer precautions, 1
ozone, 72
safety labels, 71
Warnings, Cautions, and Notes, 5
Status sheet, printing, 50
System Requirements
For Macintosh, 7
For Windows, 6
T
Toner cartridges, installing, 10
Index
76
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