Epson C8500 User Manual
Where to Find Information
Unpacking Guide
Provides you with information and instructions on how to
unpack and place the printer. Before using the printer, you need
to remove all protective materials as described in the instructions
contained in this guide.
Setup Guide (this manual)
Provides you with information on assembling the printer’s parts
and installing the printer’s software.
Reference Guide (online guide)
Provides you with detailed information on the printer’s functions,
optional products, maintenance, troubleshooting, and technical
specifications.
Administrator’s Guide (online guide)
Provides network administrators with information on both the
printer driver and network settings.
Quick Reference
Provides you with a list of LCD panel messages and information
on replacing consumables and clearing jammed paper. This guide
can be hung on the printer with the hook provided.
Online Help
Provides you with detailed information and instructions on the
printer software that controls your printer. Online help is
automatically installed when you install the printer’s software.
Color Laser Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying, recording,
or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No
patent liabi lity is assumed with respe ct to the use of the informati on contained herein. Nei ther
is any liability assumed for damages resulting from the use of the information contained
herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are reg istered trademarks and EPSON ESC/P 2 is a trademark of SEIKO
EPSON CORPORATION.
Speedo, Fontware, FaceLift, Swiss, and Dutch are trademarks of Bitstream Inc.
CG Times and CG Omega are registered trademarks of Miles, Inc.
Univers is a registered trademark of Linotype AG and/or its subsidiaries.
Antique Olive is a trademark of Fonderie Olive.
Albertus is a trademark of Monotype Corporation plc.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Arial and Times New Roman are registered trademarks of Monotype Corporation plc.
Dutch and Swiss are trademarks of Bitstream Inc.
Times, Helvetica and Palatino are reg istered trademarks of the Linotype AG and/or its subsidiaries.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are registered
trademarks of the International Typeface Corporation.
Century SchoolBook is registered trademark of the Kingsley-ATF Type Corporation.
New Century Schoolbook is a trademark of the Linotype AG and/or its subsidiaries.
HP and HP LaserJet are registered trademarks of Hewlett-Packard Company.
Adobe and PostScript are trademarks of Adobe Systems Incorporated, which may be registered in
certain jurisdictions.
NEST Office Kit Copyright
General Notice:
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan
Other product names used herein are for identification purposes only and
1996, Novell, Inc. All Rights Reserved.
Setup Guide
ii
Contents
1 Safety Instructions
Laser Printer Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2 System Requirements
3 Assembling the Printer
Installing the Face-Up Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Installing the Photoconductor Unit . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Installing the Options
Installing the 250-Sheet Paper Cassette A3W . . . . . . . . . . . . . . . . 17
Installing the 500-Sheet Paper Cassette Unit. . . . . . . . . . . . . . . . .19
Installing the Large Capacity Paper Unit. . . . . . . . . . . . . . . . . . . . 19
Precautions before installing. . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installing the unit on the printer . . . . . . . . . . . . . . . . . . . . . . 21
Installing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Installing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Installing a Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Installing a ROM Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
5 Testing and Connecting the Printer
Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Testing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
iii
Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printing a status sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Binding Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6 Installing the Printer Software
About the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
For Windows Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Installing the EPSON Font Manager . . . . . . . . . . . . . . . . . . 59
For Macintosh users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
For DOS Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
7 Accessing Online Help
Accessing from the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . 63
8How to Print
Starting to Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
9 After This...
What to do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using the Online Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
10 Safety Information
ENERGY STAR Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
For United Kingdom Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Index
iv
1
Safety Instructions
Laser Printer Precautions
This printer uses laser technology. The following precautions
apply whenever you use the printer. Even if you are familiar with
other types of printers, be sure to follow these precautions
carefully to ensure safe, efficient operation.
❏ Because the printer weighs approximately 71.2 kg (157 lb)
without the consumable or optional products installed, you
should not lift or carry it by yourself. Four people should carry
it, lifting it at the correct positions. Refer to the instructions in
Unpacking Guide
the
.
❏ Be careful not to touch the fuser, which is marked
HIGH TEMPERATURE
has been in use, the fuser and the surrounding areas may be
very hot.
CAUTION! HIGH TEMPERATURE
Do not insert your hand deep
into the fuser unit.
❏ Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
❏ Avoid touching the components inside the printer unless
instructed to do so in this guide.
, or the surrounding areas. If the printer
Safety Instructions
CAUTION!
1
❏ Never force the printer’s components into place. Although the
printer is designed to be sturdy, rough handling can damage
it.
❏ When handling toner cartridges, always place them on a
clean, smooth surface.
❏ Do not attempt to modify or take the toner cartridges apart.
They cannot be refilled.
❏ Do not touch the toner and avoid all contact with your eyes.
❏ Do not dispose of used toner cartridges, waste toner
collectors, or photoconductor units in fire, as they can explode
and cause injury. Dispose of them according to local
regulations.
❏ Wait for at least one hour before using a toner cartridge or a
photoconductor unit after moving it from a cool to a warm
environment to prevent damage from condensation.
❏ When removing the photoconductor unit, avoid exposing it
to room light any longer than necessary. The unit contains a
green-colored light-sensitive drum. Exposure to light can
damage the drum, causing dark or light areas to appear on
the printed page and reducing the service life of the drum. If
you need to keep the unit out of the printer for long periods,
cover it with an opaque cloth.
Safety Instructions
2
❏ Be sure not to scratch the surface of the drum. When you
remove the photoconductor unit from the printer, always set
the unit on a clean, smooth surface. Also, avoid touching the
drum, since oil from your skin can permanently damage its
surface and may affect print quality.
❏ To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or
corrosive gases (such as ammonia). Avoid locations subject to
extreme or rapid changes in temperature or humidity.
❏ Be sure to keep consumable components out of the reach of
children.
❏ Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
Hinweis:
Die Geräteanschlußleitung muß den einshlägigen Normen genügen.
Es muß eine dreiadrige Leitung verwendet werden.
Die Anshlußleitung darf nicht leichter als H05VV-F order H05VVH2F sein.
Maschinenlärminformations-Verordnung-3. GSGV, 18. 01. 1991: Der
arbeitsplatzbezogene schalldruckpegel beträgt 70 dB (A) oder weniger
gemäß ISO 7779.
Important Safety Instructions
Read all of the following instructions before operating your
printer:
❏ Follow all warnings and instructions marked on the printer.
❏ Unplug the printer from the electrical outlet before cleaning.
Use a damp cloth for cleaning and do not use liquid or aerosol
cleaners.
❏ Do not use the printer near water.
Safety Instructions
3
❏ Do not place the printer on an unstable surface.
❏ Slots and openings, located on the front, back and top of the
printer, are provided for ventilation. Keep these slots and
openings clear to allow proper ventilation. Avoid placing the
printer on a soft surface like a bed or a sofa, or in a small
enclosed area, as this restricts proper ventilation.
❏ Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’s power
requirements are indicated on a label attached to the printer.
If you are not sure of the power supply specifications in your
area, contact your local power company or consult your
dealer.
❏ The interface connector for this printer is Non-LPS (non-
limited power source).
❏ If you are unable to insert the AC plug into the electrical
outlet, contact an electrician.
❏ Do not put your printer where the cord will be stepped on.
❏ Avoid using outlets that other appliances are plugged into.
❏ When using an extension cord, be careful not to exceed its
recommended amperage limit. Also, be sure that all items
plugged into the electrical outlet do not exceed a total of 15
amperes.
❏ Never push objects of any kind through cabinet slots as they
may touch dangerous voltage points or short out parts that
could result in fire or electric shock.
❏ Never spill liquid of any kind onto the printer.
❏ Unless specifically instructed in this guide, do not attempt to
service this product yourself. Opening or removing those
covers that are marked
dangerous voltage points or other risks. Refer all servicing in
those compartments to a qualified service representative.
Safety Instructions
4
Do Not Remove
may expose you to
❏ Unplug the printer and refer servicing to a qualified service
representative under the following conditions:
A. If liquid has entered the printer.
B. If the printer has been exposed to rain or water.
C. If the printer does not operate normally or exhibits a
distinct change in performance.
D. If the printer has been dropped or the cabinet damaged.
E. When the power cord or plug is damaged or frayed.
❏ Adjust only those controls that are covered by the operating
instructions, as improper adjustment of other controls may
result in damage and may require repairs by a qualified
service representative.
❏ If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation
must be protected by a 10 or 16 amp circuit breaker.
Note for German-speaking users:
Bei Anschluss des Druckers an die Stromversorgung muss
sichergestellt werden, dass die Gebäudeinstallation mit einer
10 A- oder 16 A-Sicherung abgesichert ist.
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of
your printer.
Safety Instructions
5
2
System Requirements
For Windows
To use your printer with a PC, you need Microsoft Windows
95/98, Windows 2000, or Windows NT 4.0, and a shielded,
twisted-pair parallel interface cable.
To install and use the printer software (printer driver and utilities)
included on the CD-ROM or floppy disk packed with your
printer, your system should meet the following requirements:
Component Minimum System Recommended System
CPU i486/25 MHz for Windows
RAM 16 MB RAM for Windows
Hard disk
space
Display 800 x 600 pixel monitor Greater than 800 x 600
95 or NT 4.0
i486/66 MHz for Windows
98
Pentium 133 MHz for
Windows 2000
95/98 or NT 4.0
32 MB RAM for Windows
2000
1 0 M B f r e e h a rd d i s k s p ac e
for Windows 98/ 95
2 0 M B f r e e h a rd d i s k s p ac e
for Windows 2000 or NT 4.0
Pentium or higher
processor for Windows
95/98 or NT 4.0
133 MHz or higher
processor for Windows
2000
32 MB RAM or more for
Windows 95/98
64 MB RAM or more for
Windows 2000 or NT 4.0
50 MB or more free disk
space for Windows 95/98
100 MB or more free disk
space for Windows 2000 or
NT 4.0
pixel monitor
Note:
Depending on the size of your print data, you may need more memory
and free hard disk space than that stated above.
System Requirements
6
For Macintosh
To use your printer with a PC, you need the following
requirements.
System System 8.1 or later
Memory 32 MB or more
Hard disk
space
Display Color monitor with 640 × 480 resolution or greater
8 MB free hard disk space
(thousands of colors recommended)
System Requirements
7
3
Assembling the Printer
Before assembling the printer, make sure that all protective
materials packed around and inside your printer are removed.
Follow the instructions in the
materials.
Note:
Keep all packing materials as you will need them when transporting the
printer.
Unpacking Guide
to remove these
Installing the Face-Up Tray
Follow these steps to install the face-up tray onto the left side of
the printer:
1. Locate the output slot on the left side of the printer.
2. Insert the right mounting pin of the face-up tray into the hole
on the right side of the output slot.
Assembling the Printer
8
Caution:
c
3. Insert the left mounting pin into the hole on the left side of the
output slot.
Do not insert the metal spring into the output slot or any
holes in the printer case. Doing so may damage the face-up
tray or your printer.
Assembling the Printer
9
Installing the Toner Cartridges
Before installing the toner cartridges, read the following handling
precautions:
❏ Do not install used toner cartridges into the printer.
❏ If toner gets onto your skin or clothes, wash it off with soap
and water immediately.
❏ Wait for at least one hour before installing a toner cartridge
after moving it from a cool to a warm environment to prevent
damage from condensation.
You need to install four toner cartridges into the printer. Follow
these steps to install the toner cartridges:
1. Open the front cover.
Assembling the Printer
10
2. Check the color of the plastic color indicator that appears in
the cartridge installment window and prepare the cartridge
of the same color.
Black
Yellow
Cyan
Magenta
This plastic color indicator represents
the toner cartridge color.
3. Take the cartridge out of its package, and gently shake it from
side to side and front to back to distribute the toner evenly.
Assembling the Printer
11
4. Hold the cartridge as shown below, and insert it all the way
into the toner cartridge slot until it stops.
5. Turn the cartridge knob 90 degrees clockwise so that the
symbol on the knob is in the position shown below. By turning
the knob, the cartridge is pressed into the slot and installed
completely.
Caution:
Be sure to turn the knob all the way to the locked position.
c
Otherwise, you may have toner problems or leakage.
N
Assembling the Printer
12
6. Push up the switch located at the upper left, then release it.
7. Turn the upper knob located just above the cartridge
installation window clockwise until it stops. The switch
automatically drops down to the lower position and the next
empty cartridge slot appears in the cartridge installation
window.
Note:
If the knob cannot be moved, first check that the switch is in the
upper position. Do not turn the knob by force.
8. Install the other cartridges as described in steps 2 to 7 (skip
steps 6 and 7 for the last cartridge).
9. Close the front cover.
Assembling the Printer
13
Installing the Photoconductor Unit
Before installing the photoconductor unit, read the following
handling precautions:
❏ When installing the photoconductor unit, avoid exposing it
to room light any longer than necessary.
❏ Be sure not to scratch the surface of the drum. Also, avoid
touching the drum, since oil from your skin may permanently
damage its surface and affect print quality.
❏ Keep the photoconductor unit out of the reach of children.
Follow these steps to install the photoconductor unit:
1. Make sure the printer is turned off.
2. Open the front cover.
Assembling the Printer
14
3. Take the photoconductor unit out of its package and unwrap
the protective sheet while holding the handle as shown below.
Caution:
Be sure not to touch or scratch the surface of the drum.
c
4. Hold the photoconductor unit by its handle and insert it
firmly into the slot. Make sure that the top of the unit slides
onto the guide rails.
❏
Avoid touching the drum, since oil from your skin may
❏
permanently damage its surface and affect print quality.
Note:
Make sure that the unit is completely inserted into the slot.
Assembling the Printer
15
5. Turn the small lever on the photoconductor unit to the left.
6. Turn the large lever 90 degrees clockwise to an upright
position.
7. Close the front cover.
Warning:
w
16
Do not dispose of the used photoconductor unit in fire, as it may
explode and cause injury. Dispose of it according to local
regulations.
Assembling the Printer
4
Installing the Options
If you purchased any options with the printer, install them before
plugging in the printer.
Installing the 250-Sheet Paper Cassette A3W
The optional 250-Sheet Paper Cassette A3W is designed for A3Wsize paper only and accommodates 250 sheets of plain paper or
EPSON Color Laser Paper. To use this cassette, you have to
remove the standard lower cassette.
Follow these steps to install the 250-Sheet Paper Cassette A3W:
1. Remove the protective materials from the cassette.
Installing the Options
17
2. Pull out the standard lower cassette and remove it by lifting
it up.
3. Put both legs of the optional 250-Sheet Paper Cassette A3W
onto the printer’s guide rails, then push the cassette all the
way in.
.
Installing the Options
18
Installing the 500-Sheet Paper Cassette Unit
The optional 500-Sheet Paper Cassette Unit accommodates one
lower cassette and lets you load up to 500 sheets of paper. The
installation procedure for the 500-Sheet Paper Cassette Unit is the
same as that for the Large Capacity Paper Unit. See “Installing the
Large Capacity Paper Unit” below for more information.
Installing the Large Capacity Paper Unit
You can increase the printer’s paper-feeding capacity by
installing an optional lower cassette. The two optional lower
cassettes that are specifically made for your printer are the 500Sheet Paper Cassette Unit and the Large Capacity Paper Unit.
However, you can only install and use one option at a time.
Below is a brief description of the two optional lower cassettes
available for your printer:
❏ The optional 500-Sheet Paper Cassette Unit accommodates
one lower cassette and lets you load up to 500 sheets of paper.
Installing the Options
19
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