Epson C823632A Quick Reference Guide

EPSON PRODUCT SUPPORT BULLETIN

Date: 06/20/07 Originator: RD/JA
Bulletin #: PSB.2007.06.001 Authorization:
Reference: N/A Total Pages: 7
Product: Epson Type B Ethernet Card
Subject: Ethernet Card (Epson) Troubleshooting

Note: This procedure explains how to diagnose the Epson Ethernet Card(s) using DHCP (auto IP

addressing).

The following procedure will outline how to troubleshoot an Epson printer connected to an ethernet network using the
Epson type B ethernet card. The example illustrated below is with an Epson Stylus Pro 7800 printer. Depending on
the printer being used, the control panel functions will differ slightly. The basic premise however remains the same
and this procedure will help determine if there is basic communication between the printer and computer when
connected to a network.

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1. Turn on the Printer and verify that the Printer is READY.

Verify that the Printer displays READY.

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2. Verify that the Printer has the Ethernet Card enabled.

1. Press the Menu button (Right Arrow)
1 time. PRINTER SETUP will be high­lighted.

2. Press the Down Arrow 3 times.

INTERFACE will be highlighted.

3. Verify that AUTO has an * next to it

indicating that all the Printer Ports
are enabled.

4. Press the Pause button to return the
Printer to READY.

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