Epson C82357 User Manual

EPSON

C82357* EPSON Status Monitor 2

User’s Guide

4007801

EH3-00

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance

instructions.

SEIKO EPSON CORPORATION shall not be liable against any damages or problems

arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

EPSON is a registered trademark of SEIKO EPSON CORPORATION. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United

States of America and other counties. Product names are for identification purposes only and may be trademarks of their

respective owners. EPSON disclaims any and all rights in those marks.

Notice

If you use the Ethernet card in a Novell NetWare environment, set the polling time from 5 (factory default) to 25 seconds. If you set the polling time out of the this range, the card may not poll correctly.

4007898 EH3-00

Introduction . . . . . . . . . . . . . . , . . . . . . . . . . . . . .

About This Book . . . . . . . . . . . . , . . . . . . . . . . . . . .

Chapter 1 Getting Started

System Requirements

Printers Computers Protocols

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Interface cards

Installing EPSON Status Monitor 2

Selecting a Printer to Monitor

Windows 95 Windows NT 3.51 Windows NT 4.0

Chapter 2

Using

Making Status Monitor Settings Starting EPSON Status Monitor 2

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EPSON

Status Monitor 2

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Starting the program in Windows 95 and NT 4.0 Starting the program in Windows NT 3.51

Basic Operating Procedure

Main window

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Adding uninstalled network printers

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Getting detailed information about the printer status Setting monitoring preferences

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Background Monitoring Icon and Status Alert

Background monitoring icon Status Alert

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. . .

. . . . 1-2

. . . . 1-3

. . .

. . . . 1-8

. . . . 1-13

. . . . 1-15

. . . . 1-16

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...

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iii iii

. 1-2

. 1-7

2-2 2-3 2-3 2-3 2-4 2-6 2-11

2-12 2-16 2-17 2-17 2-19

Stopping Monitoring Uninstalling EPSON Status Monitor 2

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Deleting the Monitor from Windows 95 and NT 4.0 Deleting the program from Windows NT 3.51

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2-19 2-21 2-21 2-23

Chapter 3

Tips for Network Administrators

Controlling the packet traffic on the network Monitoring printers beyond routers About uninstalled network printers

Troubleshooting

Tips and Troubleshooting

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Index

For the latest information, read the “Readme.txt” file stored in the directory where this program is installed: if you use the default directory for setup, the file is stored in “ESM2.” Use Explorer (for Microsoft® Windows® 95 or Windows NT® 4.0) or File Manager (for Windows NT 3.51) to locate the file. Double-click the file name to open and read it.

3-2

3-2 3-2 3-3 3-3

Introduction

EPSON Status Monitor 2 is a utility program that monitors your printer and gives you information about the current status of the

printer, including the amount of remaining ink or toner. If a print error occurs, the Status Monitor also provides you with a message describing the error. The Status Monitor allows you to print using the TCP/IP protocol with Windows 95.

For more information on using the Status Monitor, open online help included with this utility.

Before using the Status Monitor, be sure to read the README file located on EPSON Status Monitor 2 Disk 1. This file contains the latest information on the Status Monitor.

About This Book

This user’s guide explains how to set up the program and use it. EPSON Status Monitor 2 is compatible with the following Microsoft operating systems:

Windows 95 Windows NT 3.51 Windows NT 4.0

Some notes and helpful information are provided only for certain

operating systems, this guide uses the following conventions when such information is given:

Win 95:

Read this paragraph for information specific to Windows 95.

NT 3.51:

Read this paragraph for information specific to Windows NT 3.51.

NT 4.0: Read this paragraph for information specific to Windows NT 4.0.

iii

Chapter 1

Getting Started

System Requirements

Printers Computers Protocols

Interface cards Installing EPSON Status Monitor 2 Selecting a Printer to Monitor

Windows 95

Windows NT 3.51

Windows NT 4.0.

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1-2

1-2 1-2 1-3 1-7

1-8 1-13

1-13 1-15 1-16

Getting Started 1-1

This chapter explains certain requirements and setup procedures you need to follow to use EPSON Status Monitor 2.

System Requirements

Make sure your system meets the following system

requirements before using EPSON Status Monitor 2.

Printers

EPSON Status Monitor 2 can work with EPSON printers that

are connected to the network via an Ethernet Card:

EPSON Stylus COLOR 800, EPSON Stylus COLOR 1520, EPSON Stylus COLOR 3000

EPL-N1200, EPL-N2000

FX-880, DLQ-3000+

As of June, 1997

Computers

This Status Monitor works with IBM® PC AT or compatible

computers that are running Windows 95, Windows NT 3.51, or

Windows NT 4.0.

Note:

If an incorrect network interface card driver is selected for your PC’s network interface card, your software may not operate properly. You should always use the latest network interface card driver supplied by

the card’s manufacturer.

1-2

Getting Started

PROTOCOLS

The protocols that must be installed to run EPSON Status Monitor 2 vary depending on your operating system and printer type. The following table divides printers into two categories: LPR printers, which use TCP/IP (generally in a Windows NT network environment); and NetWare printers, which use Novell’s IPX/SPX protocol in a NetWare environment. Use this table to determine what protocols you need to install according to your operating system and printer

type, then see the corresponding section for your operating system.

LPR Printer (TCP/IP) Windows 95 Windows NT 3.51 Windows NT 4.0 TCP/IP & LPR

EPSON1 = EPSON TCP/IP Printing protocol LPR2 = Windows NT LPR protocol NetWare3 = Necessary protocols already installed

LPR Printer

with C82357*

TCP/IP

!LL

Windows 95

EPSON TCP/IP

TCP/IP & EPSON

TCP/IP & LPR

!LL

Windows NT 3.51/NT 4.0

Windows NT LPR

NetWare Printer (IPX/SPX) NetWare NetWare NetWare

NetWare printer

with C82357*

IPX/SPX protocol

Windows 95 /

NT 3.51 / NT 4.0

!&ii=

Getting Started 1-3

Note:

To set up the Ethernet card (C82357*) for use with TCP/IP, see the documentation that came with the card. To set up the card for use with NetWare, see your NetWare documentation.

Use NetWare in the bindery emulation mode.

If you configure more than one interface card for one queue, the Status Monitor cannot monitor the printer that is assigned to

that queue.

For an explanation of the LPR printer protocols, see the

following section. NetWare printer protocols are already installed in your NetWare network, so users with NetWare printers can skip to “Installing the EPSON Status Monitor 2” on page 1-8. For an explanation of NetWare printer protocols, see your NetWare documentation.

LPR printer protocols

LPR printers use LPR over TCP/IP as their communication protocol suite, and both protocols must be installed to use the

Status Monitor to monitor a LPR printer.

Win 95:

Windows 95 does not come with LPR, so in addition to installing TCP/IP, as described below, you need to install the EPSON TCP/IP printer protocol. The Status Monitor installer program automatically prompts you when to install EPSON TCP/IP, see “Installing

EPSON Status Monitor 2” on

Installing

Click

Double-click the

TCP/IP

Start,

point to

Network

page

1-8

Settings,

icon.

for

instructions.

and click

Control Panel.

1-4 Getting Started

If TCP/IP appears in the list of installed network components on the Configuration menu, TCP/IP is already installed, and you can skip to “Installing EPSON Status Monitor 2” on page 1-8. If TCP/IP does not appear in the list of installed network components, click

Click

Protocol

Select

Microsoft

from the Network Protocols list. Then click

Click

on the Network menu and follow any on-screen

Add.

and the

Add

button.

from the Manufacturers list and

OK.

TCP/IP

instructions to enable TCP/IP, and go to “Installing EPSON

Status Monitor 2” on page 1-8 when finished installing

TCP/IP.

NT 3.51:

Windows NT 3.51 comes with LPR and TCP/IP, so all you need to do is select Microsoft TCP/IP Printing in the Network Settings dialog box, as described below.

Double-click the

the Network Settings dialog box. Click

Network

icon in the Control Panel to open

Add Software.

Getting Started 1-5

Double-click

and select

Continue.

Follow the instructions on the screen.

NT 4.0:

TCP/IP Protocol and related components,

TCP/IP Network Printing Support.

Then click

Windows NT 4.0 comes with LPR and TCP/IP, so all you need to do is select

Microsoft TCP/IP Printing

in the Network Settings dialog

box, as described below.

Double-click the

Add

on the Services menu.

Network

icon in the Control Panel and click

1-6 Getting Started

Select

Microsoft TCP/IP Printing

Follow the instructions on the screen.

and click

OK.

interface cards

The following interface card must be installed in your printer;

otherwise EPSON Status Monitor 2 cannot monitor the printer.

C82357*

EPSON Type B Ethernet I/F card

connecting to a NetWare print queue

If you use your printer in a NetWare environment, you need to connect to the print queue that is assigned to your printer before installing EPSON Status Monitor 2.

Click

Start,

point to

Settings,

and click

Printers.

2. Click Add Printer.

Select

Network printer,

Double-click the NetWare file server that services the print

and click

Next.

queue assigned to your printer.

Getting Started 1-7

All of the queues serviced by that file server appear in a list. Select the correct print queue, and click

OK.

(If the printer driver is not installed, a dialog box appears prompting you to select the printer driver.)

Make the default printer setting and click

Next.

7. Click

Finish.

Installing EPSON Status Monitor 2

Note:

Turn off all other active applications (such as virus protection). For instructions on how to do this, see your application or Windows documentation.

NT 3.51 & 4.0:

Before starting the installation, you need to log on as Administrator.

Insert the setup disk 1 of EPSON Status Monitor 2 in the disk drive.

If you use Windows 95 or Windows NT 4.0, click

Run.

If you use Windows NT 3.51, choose

Run

menu in the Program Manager.

Start

from the File

and

1-8 Getting Started

Type

A:\SETUP

and click

OK.

If you inserted the disk in a

drive other than drive A, substitute the appropriate letter.

Windows 95/NT 4.0

Read the on-screen instructions and click

Click

Next,

5. click

Browse

or if you want to change the destination directory,

and select your directory.

Windows NT 3.51

Next.

Getting Started 1-9

Win 95:

Select

Yes

in the screen below to enable EPSON TCP/IP

printing, and then click

Next.

Windows

NT 3.51 and Windows NT 4.0 automatically support this feature, so this screen does not appear in those systems.

This screen only appears

Select the type of the printer(s) you want to monitor and click

Next.

The printer types that you can monitor and the

if TCP/IP

is installed.

protocols you need to use to monitor those printer types

vary from system to system. For more information, see

“Printers” on page 1-2 and “Protocols” on page 1-3.

1-10

Windows 95Windows 95

Getting Started

Windows NT 3.51 /NT 4.0Windows NT 3.51 /NT 4.0

Select

Monitor

have drivers installed in this computer. Select

monitor

For Netware network-based printers:

In the screen shown click

Next.

to monitor network printers that do not

DO not

only if network traffic is a problem. Click

below,

set the number of hops from 0 to 15 and

Next.

This option is available only if the IPX/SPX protocol is installed in your computer and you selected Monitor Net Ware printers in step 7.

Getting Started

1-11

Caution:

If you have dial-up routers in a NetWare environment, they

may automatically dial up the next hop and you are likely to

be charged of hops you set. To prevent this and to keep network traffic to a minimum, set hops carefully. for more information, see

“Monitoring printers beyond routers” on page 3-2.

Check the current settings and click program starts installing the necessary files. Follow the instructions on the screen.

for

the line connection depending on the number

Next.

The installation

10. Select

1-12

Yes

and click

see the following screen.

Getting Started

Finish

to restart Windows when you

+ 39 hidden pages

Epson C82357 User Manual

Contents

Introduction

About This Book

System Requirements

Printers

Computers

PROTOCOLS

interface cards

Installing EPSON Status Monitor 2