Epson BTP-M170 User Manual

USER’S MANUAL

Impact Receipt Printer

BTP-M170

Shandong New Beiyang Information Technology Co., Ltd.

ORIENT Technologies bv

BTP-M170 User’s Manual

Declaration

Information in this document is subject to change without notice. ORIENT Technologies bv (hereinafter referred to as “ORIENT Technologies”) and SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”) reserves the right to improve products as new technology, components, software, and firmware become available. If users need further data about this product or have any doubt about safety issues that might arise from using it , please feel fre e to contact ORIENT Technologies, SNBC or your local agents. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of ORIENT Technologies or SNB.

Trademarks

Our registered trademarks are

Warning and Caution

Warning: Items shall be strictly followed to avoid damages to body and equipment.

Caution: Items with important information and prompts for operating the printer.

The quality control system of SNBC has been approved of the following certification.

(DNV)ISO9001:2000

The environmental control system of SNBC has been approved of the following certification.

(DNV)ISO14001:2004

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BTP-M170 has been approved of the following certification.

In CHINA:

Address: No.169 Huoju Rd, Weihai, Shandong, China. 264209 Hot line: +86-631-5673777 Fax: +86-631-5673778

BTP-M170 User’s Manual

E-mail: sales@newbeiyang.com Website: www.newbeiyang.com

In EUROPE: ORIENT Technologies bv

Address: Meerheide 115, 5521 DX Eersel, The Netherlands Hot line: +31-497-331080 Fax: +31-497-386430 Website: www.orient-technologies.com

(via Contact button)

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BTP-M170 User’s Manual

Contents

GENERAL SAFETY INSTRUCTION ....................................................................................... 1

1 OVERVIEW......................................................................................................................... 2

1.1 OUTLINE ...................................................................................................................... 2

1.2 FEATURES ................................................................................................................... 2

1.3 MODEL CLASSIFICATION............................................................................................. 2

2 SPECIFICATIONS............................................................................................................... 3

2.1 MAIN SPECIFICATION .................................................................................................. 3

2.2 PAPER SPECIFICATION ............................................................................................... 4

2.2.1 Continuous paper .................................................................................................... 4

2.2.2 Marked paper.......................................................................................................... 4

2.2.3 Recommended paper .............................................................................................. 4

2.3 PRINT AND TEAR-OFF POSITION ................................................................................ 5

2.3.1 Print positio n........................................................................................................... 5

2.3.2 Tear-off position ...................................................................................................... 5

3 OUTLINE AND PARTS........................................................................................................ 6

3.1 OUTLINE AND PARTS .................................................................................................. 6

3.2 LEDS AND BUZZER ...................................................................................................... 7

4 INSTALLING....................................................................................................................... 8

4.1 UNPACKING ................................................................................................................. 8

4.2 INSTALLING POSITION AND DIRECTION OF THE PRINTER........................................ 8

4.3 CONNECTING THE POWER ADAPTER ........................................................................ 8

4.4 CONNECTING SIGNAL CABLE ..................................................................................... 9

4.5 CONNECTING THE CASH DRAWER............................................................................. 9

4.6 LOADING THE ROLL PAPER ...................................................................................... 10

4.6.1 Confirming the medi a ............................................................................................ 10

4.6.2 Loading/replacing roll paper .................................................................................. 10

4.7 LOADING RIBBON .......................................................................................................11

4.8 SELF-TEST ..................................................................................................................11

4.9 INSTALLING THE PRINTER DRIVER .......................................................................... 12

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BTP-M170 User’s Manual

4.10 HOW TO USE THE DRIVER ...................................................................................... 14

4.10.1 User defined page............................................................................................... 14

4.10.2 Parameter explanation ........................................................................................ 16

5 MAINTENANCE ................................................................................................................ 18

5.1 DAILY MAINTENANCE ................................................................................................ 18

5.2 ROUTINE MAINTENANCE .......................................................................................... 19

5.2.1 Printer status check............................................................................................... 19

5.2.2 Dust clearance ...................................................................................................... 19

5.2.3 Lubricating the p rinter ........................................................................................... 20

6 INTERFACE SIGNAL ........................................................................................................ 21

6.1 PARALLEL INTERFACE .............................................................................................. 21

6.2 SERIAL INTERFACE ................................................................................................... 21

6.3 SIGNAL DEFINITION OF POWER CONNECTOR......................................................... 22

6.4 SIGNAL DEFINITION OF CASH DRAWER CONNECTOR ............................................ 22

7 TROUBLESHOOTING....................................................................................................... 23

7.1 PRINTER DOESN’T WORK ......................................................................................... 23

7.2 ERROR LED AND BUZZER ......................................................................................... 23

7.3 PROBLEMS DURING PRINTING ................................................................................. 23

7.4 PROBLEMS DURING USING DRIVER......................................................................... 23

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BTP-M170 User’s Manual

General Safety Instruction

Before installing and using the printer, please read the following items carefully:

1. Safety Instructions

Do not touch the tear-off bar of the printer.

The print head is at a high temperature during printing or just after operation, do

not touch it and its peripherals for reasons of safety

The print head is an ESD-sensitive device. To prevent damage, do not touch either

its printing parts or connecting parts.

2. Cautions

1） Install the printer on a flat and stable surface.

2） Reserve adequate space around the printer so that convenient operation and maintenance

can be performed.

3） Keep the printer away from water source, direct sunlight, strong light and heat.

4） Do not use or store the printer in a place exposed to heat or fire, moisture or other

pollution.

5） Do not place the printer on a place exposed to vibration or impact.

6） Avoid exposing the printer to condensation. In case of condensation, ensure it has been

completely removed before turn on the power.

7） Connect the power adaptor to an appropriate ground outlet. Avoid sharing a single

electrical outlet with large power motors and other devices that may cause the fluctuation

in voltage.

8） The socket-outlet should be installed near the equipment and should be easily accessible.

9） Do not spill water or other electric substances (like metal) on the printer. If this happens,

turn off the power immediately.

10） Do not allow the printer to start printing when there is no paper, otherwise the print head

and platen roller will be damaged.

11） To ensure print quality and normal lifetime, use recommended or good quality paper and

ribbon.

12） Shut down the printer when connecting or disconnecting interface connectors to avoid

damage to the control board.

13） Do not disassemble the printer without guidance from a technician, even for the purpose

of repair.

14） Keep this manual safe and at hand for reference purpose.

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BTP-M170 User’s Manual

1 Overview

1.1 Outline

The BTP-M170 is a 9-pin serial impact dot matrix receipt printer offering high quality, high

speed, and stable performance. It is widely used in real-time printing on-site, such as POS

system and hospitality applications.

The BTP-M170 can be connected with other devices via parallel interface and serial interface,

and also offers drivers and applications under WINDOWS98 /NT4.0 /2000/2003/XP/Vista.

1.2 Features

¾ High printing speed.

¾ Easy operation and maintenance.

¾ Support marked paper and continuous paper for print.

¾ Compatible with various wide paper.

¾ Cash drawer control connector.

¾ Support multi-layer paper.

¾ Paper near end alarm optional.

¾ Buzzer alarm optional.

1.3 Model Classification

B T P - M 1 7 0

¾ a Printer name ¾ b Interface type

R3: RS232 (DB25)

P1: CENTRONICS (DB25)

¾ c Paper near end module

Default: No paper near end module

Y1: With paper near end module

¾ d Color

I: Ivory (Default)

B: Black

¾ e Buzzer

X X X X

a b c d e

Default: No buzzer

Y2: With buzzer

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2 Specifications

2.1 Main Specification

Item Specification

Print mode 9-pin serial impact dot matrix

Print speed Max. 4.2LPS (420 dots/line)

Print width Max. 420(half dots)/210(full dots)

Paper type Continuous paper or marked paper

Paper width 76±0.5mm,69.5±0.5mm,57.5±0.5mm

Paper

Character

Single layer 0.06—0.085mm

Multi-layer paper (1 original+2 copies)

Character type Font A:9×9 Font B:7×9 Chinese:16×16

Characters/line

Character size Font A:1.5×3.1mm Font B:1.2×3.1mm Chinese:2.6×2.7mm

0.05—0.08mm,total thickness≤0.2mm

76mm 69.5mm 57.5mm

Font A 35 CPL 30 CPL 25 CPL

Font B 42 CPL 36 CPL 30 CP L

Chinese 23 CPL 20 CPL 16 CPL

BTP-M170 User’s Manual

Characters/inch Font A:14CPI Font B:16.7CPI Chinese:9.3CPI

Receive buffer 4KB or 40bytes Data buffer

Ribbon specification ERC-39/ERC-43 ribbon cartridge, purple or black

Ribbon lifetime 3,000,000 characters

Communication interface RS-232C or Parallel

Cash drawer connector

Power supply DC 24V (tolerance±5%),average current 1.5A

Printing mechanism lifetime 9,000,000 lines

Print head lifetime 150,000,000 characters

Operating temperature and humidity

Storage temperature and humidity

Dimensions

Weight 1.8kg

Certificates granted FCC, UL, CUL, CE, CB, GS

NV bit image data area 128KB

User NV memory 8KB

1～ 2 cash drawers

5-45℃ ,20-90%RH(40℃)

-40-60℃,20-93%RH(40℃)

164(W)×248(D)×148(H)mm

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BTP-M170 User’s Manual

2.2 Paper Specification

2.2.1 Continuous paper

1) Normal paper

¾ Paper width: 76±0.5mm/69.5±0.5mm/57.5±0.5mm

¾ Max. paper roll O/D: Φ83 mm

¾ Paper roll core: Φ12.5mm

¾ Paper thickness: 0.06—0.085mm

2) Multi-layer paper (1 original +2 copies)

¾ Paper width: 76±0.5mm/69.5±0.5mm/57.5±0.5mm

¾ Paper thickness: 0.05－0.085mm,total thickness≤0.2mm

Caution

Use only multi-layer paper (1 original + 2 copies) of which the original layer on contact the

print head thicker than its under-layer.

2.2.2 Marked paper

When using marked paper, the black mark (B/M) must be printed at the obverse side; the

black mark’s reflectivity should be less than 15%, and the other part’s reflectivity should be

more than 85%. There should be no image between the two marks, such as the advertisement.

B/M size should meet the requirement:

5mm<L1(B/M width)<10mm

L2(B/M length)>12mm

20mm<L3(near marks space)<500mm

2.2.3 Recommended paper

Oji paper mfg. Co., Ltd.: Register paper.

Caution:

 Please use the recommended paper type or its equivalents. Using other paper types

may affect the print quality or shorten print head lifetime.

 Do not paste the paper to the core.

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