Epson ActionPC 3000, ActionTower 3000 User Setup Information

About Your

®

EPSON

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EPSON Computer

Printed on recycled paper with 10% post-consumer content

@

IMPORTANT NOTlCE

DISCLAIMER OF WARRANTY

Epson America makes no representations or warranties, either express or implied, by or
with respect to anything in this manual, and shall not be liable for any implied warranties
ofmerchantability and fitness for a particular purpose or for any indirect, special, or
consequential damages. Some states do not allow the exclusion of incidental or
consequential damages, so this exclusion may not apply to you.

COPY RlGHT NOTICE

All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Epson
America, Inc. No patent liability is assumed with respect to the use of information
contained herein. Nor is any liability assumed for damages resulting from the use of the
information contained herein. Further, this publication and features described herein are
subject to change without notice.

TRADEMARKS

EPSON is a registered trademark of Seiko Epson Corporation
ActionPC and ActionTower are trademarks and EPSON Connection is a service mark of

Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and

may be trademarks of their respective companies.

Copyright 0 1994 by Epson America, Inc.
Torrance, California, USA 8/94

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Contents

Introduction .......................

Installed Equipment and Software ..........

Introducing FocalPoint ..............

Where to Get Help

CompuServe On-line Support ..........

Multimedia Systems ...................

Sound Card and CD-ROM Drive Compatibility

Installed Software .................

Connecting the Speakers

Adjusting the Sound ................

Testing Your Multimedia System ........

Running Berenstain Bears from DOS

Troubleshooting Your Multimedia System ......

Diagnosing Sound Card Problems .......

Diagnosing CD-ROM Drive Problems .....

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Introduction

Before you set up and use your EPSON@ system, be sure to
read the information in this booklet about the equipment and
software installed on your computer.

The following section describes the equipment and software
included with all systems. If you have a multimedia system, be

sure to read “Multimedia Systems, “beginning on page 8, for

information about your additional equipment and software.

If you do not have a multimedia system but you later install
your own multimedia equipment, be sure to read “Multimedia

Systems” for any information that may then apply to your

computer.

Installed Equipment and Software

In addition to the components described in your computer

User's Guide, your system comes with the following equipment

and software, depending on which computer you purchased:

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ActionPCTM2000 or ActionTowerTM2000 include a built-in
fax/ modem, a cable for connecting it to your phone line,

and a user manual describing both the fax and modem
functions. Follow the instructions in the modem manual to
connect the fax/ modem to your phone line.

WinFax@ LITE fax software is installed on your computer’s

hard disk drive and is available by selecting an icon in the
Microsoft Windows™ PFS: Applications program group
or from an icon in EPSON’s FocalPoint™Utility group.
(FocalPoint is described on page 5.)

To operate your modem, you can use the Windows Terminal
program or the software provided with CompuServe and
America Online. (These programs are described below.)

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ActionPC 3000 or ActionTower 3000 come with a built-in
voice/ fax/ data modem. Among its features are a voice
mail system and the ability to send and receive faxes. A
cable for connecting the modem to your phone line and a
user manual describing all of the modem’s functions are
included. Follow the instructions in the user manual to
connect the modem to your phone line.

Pacific Image Communications’SuperVoice™ software
integrating voice, fax, and data communications is installed
on your computer’s hard disk drive. See the SuperVoice

user manual for instructions on using the program. For

additional help with SuperVoice, contact the manufacturer
at these numbers:
Technical support:
Fax:
Sales:
BBS:

[phone]
[phone]
[phone]
[phone]

Internet: [e-mail]

All of these computers comes with a wide variety of other
software loaded on the hard disk drive. To learn about these
programs, read the user manual or brochure that comes with
each one. If you need to contact the software manufacturer for
additional information, the phone numbers are included in the
list below. (Not all 800 numbers may be available in Canada.)

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Microsoft MS-DOS 6.2 operating system software,
installed on the hard disk drive, including a user manual
and diskettes
Technical support:

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EPSON Connection

SM

at [phone] (U.S. only)
or [phone] (Canada only)

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Microsoft Windows 3.11 graphical user interface software,
installed on the hard disk drive, including a user manual
and diskettes
Technical support:

EPSON Connection
at [phone] (U.S. only)
or [phone] (Canada only)

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Spinnaker® PFS: WindowWorks business management
software installed on the hard disk drive along with a user
manual
Customer service:
Technical support:
Fax:

[phone]
[phone]
[phone]

Interactive voice/ faxback: [phone]

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IntuitTMQuicken® for Windows financial planning software
installed on the hard disk drive along with a user manual
Customer service:

[phone] (U.S. and Canada)
[phone] (outside U.S. or

Canada)
Technical support:
Faxback:

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Intuit Quickbooks® bookkeeping software demonstration

[phone]
[phone]

program installed on the hard disk drive, including a
brochure and ordering information

Customer service:

[phone] (U.S. and Canada)
[phone] (outside U.S. or

Canada)
Technical support:
Faxback:

[phone]
[phone]

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Sierra® On-Line Hoyle® Classic Card Games software

installed on the hard disk drive along with a user manual

Technical support:
Customer service:
Sales:
Hint line:

[phone]

[phone] (U.S. and Canada)
[phone] (U.S. and Canada)

[phone]

Interactive voice/ faxback: [phone] (U.S. and Canada)
Fax:
BBS:

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InterplayTMRussian 6-PakTMgame software installed on the

[phone]
[phone]

hard disk drive along with a user manual
Technical support:
Fax:
BBS:

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America Online news and information service software

[phone]
[phone]
[phone]

installed on the hard disk drive, including a brochure and

subscription information
Technical support:
BBS:

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CompuServe WinCIM® information manager for the

[phone]
[phone]

CompuServe news and information service installed on the
hard disk drive, including a brochure and subscription

information

Customer service:

[phone]

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Sierra On-Line Dynamix® The Even More Incredible
MachineTMpuzzle software installed on the hard disk drive,
including a user manual and diskettes
Technical support:

Customer service:

Sales:
Hint line:
Interactive voice/ faxback: [phone] (U.S. and Canada)

BBS:

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[phone]

[phone] (U.S. and Canada)
[phone] (U.S. and Canada)

[phone]

[phone]

Introducing FocalPoint

Your system includes EPSON’s FocalPoint, a Windows
environment program. FocalPoint was designed to provide
easy access to the Windows programs, utilities, and games on
your computer, as well as on-line information about EPSON
products and services.

When you turn on or reset your computer, it automatically
starts FocalPoint after loading MS-DOS and Windows.

The FocalPoint screen includes these four sections:

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Three large program group selection buttons on the left

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The program icon selection screen in the middle, including
“previous page” and “next page” buttons with a page

number in the upper right corner

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Four small system control buttons on the right

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A description box on the bottom of the screen with
information on the currently highlighted item.

To learn more about FocalPoint and for help moving between
the FocalPoint screens, select the Help button with the blue ?
icon on the right side of the screen.

Always properly exit any program you are using and thenAlways properly exit any program you are using and then

computer to ensure that your data is saved correctly.computer to ensure that your data is saved correctly.

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If desired, you can prevent your computer from starting
FocalPoint automatically but still make it available from its
Windows icon. To do so, select the Exit button with the door
icon on the right side of the screen. Then open the Windows

Startup group, if necessary. Move the FocalPoint icon from that
group to another convenient Windows group. (See your
Windows documentation for instructions on using Windows.)

Where to Get Help

If you have trouble using any of the software mentioned in this
booklet, first check to see if the software includes on-line help
and/or a user manual and look there for information. Many
programs also provide support through CompuServe; check
your software documentation for information about obtaining
help this way.

If these sources do not help you solve the problem, contact the
software manufacturer for assistance at any of the numbers
given in this booklet.

Note

It is a good idea to periodically back up your entire hard
disk drive, or at least your program directories, so you can

restore your program files without using program diskettes.

We recommend that you back up the program directories of

any software for which you do not have the original
program diskettes. If you need to reinstall any software and
you do not have a backup, you may need to obtain program

diskettes from the manufacturer. Contact them at the
number(s) listed in this booklet. (Usually you can order

diskettes by calling the “Customer service” number.)

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