Epson ActionPC 2000 Product Support Bulletin

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EPSON AMERICA, INC.

Product Support Bulletin

EPSON

SUBJECT:

Date: 11/5/94 Page(s): 1 of 1

This bulletin provides procedures to implement a software solution to address printing problems using the printer driver ver 1.03E for the Stylus 400, 800+ and Color printers when connected to an Epson ActionPC-2000 and ActionTower- computers in the MS Windows 3.x environment.

*Some ActionPC/Tower-2000 computers, with the black EPSON logo plate, have a problem using the 1.03E version driver. The software solution is as follows:

From Windows MAIN program group, open FILE MANAGER. Within File Manager, change to the SYSTEM sub-directory located in the Windows directory. Find the tile EPSPLMGR.EXE and double click on that tile to run/load it. This will open the EPSON SPOOL MANAGER.

From the SPOOL MANAGER screen, select the QUEUE

“pull down” menu, then select

MS Windows 3.x Stylus 400/800+/Color Printer Driver problems using the ActionPC/Tower-2000 Computers

PSB No: PSB S-0179 Originator: DS

SETUP.

If this is not satisfactory, contact your nearest Epson Authorized Service Center for a hardware level solution.

*To verify if you Printer port control. If it is listed, the parallel port allows PS/2 and AT selections, select AT(Unidirectiona1). See page A-3 in your computers User’s Guide for SETUP instructions. If your computer has this option skip the instructions above.

From the SETUP screen, enable the PRINT MANAGER by clicking on that option.

Close the Spool Manager and exit File Manager.

Print a document and verify the solution is working correctly.

need to follow the procedure in this bulletin, check if your system SETUP lists

EPSON AMERICA, INC.

Product Support Bulletin

SUBJECT:

Date: 06/15/94

Page(s): 1 of 6

GENERAL

Q1.

What is the Epson ActionPC 2000/Action Tower 2000 computer?

The ActionPC 2000/Action Tower 2000 is a full-featured desktop personal computer that has been designed to capitalize on the high performance and low cost of the Cyrix 486SLC processors. Key features include:

. Cyrix 486SLC/33 or 486SLC2/50 processor . Local Bus Cirrus Logic GD5424 high speed video controller

. 512KB video memory, upgradeable to 1 MB . True Color support at 640x480 resolution . ROM based Phoenix system BIOS “SETUP” program . Built in rechargeable NiCad battery to maintain CMOS settings

Common Questions and Answers for the EPSON ActionPC 2000/ ActionTower 2000 Computer

PSB No: PSB No: S-0177 Originator: SA

ACTION PC CONFIGURATION 1

Desktop case incorporates

- Five 16 bit ISA expansion slots

- Three full-length and two half length drive bays

- One 3.5 inch wide, one-inch high internal drive bay

- One 3.5 inch wide, one-inch high and two 5.25 inch wide, half-height drive bays

- Built in bidirectional parallel, PS/2 keyboard, game and two 9-pin serial ports

- Built in floppy and IDE hard drive controller/interface

- 4MB of system RAM on SIMMs, upgradeable to 16MB via SlMMs

- 3.5 1.44 floppy disk drive, 210MB IDE hard disk drive. PS/2 mouse

- 96/48/24 FAX send/receive/data modem

Bundled with:

- MS-DOS 6.21 (Includes -

- Microsoft Windows 3.11 (Includes - Installation Disks and documentation)

- Focal Point (lncludes -

- PFS: Window Works (lncludes - Documentation only)

- Quicken (lncludes -

- Hoyle’s Classics (lncludes - Documentation only)

- Russian 6-Pack (lncludes - Documentation only)

- America On-Line (lncludes - Documentation only)

- CompuServe (lncludes - Documentation only)

- The Even More Incredible Machine (lncludes - Documentation only)

Documentation only)

Installation Disks and Documentation)

PSB No:S-0177 Page: 2 of 6

Q1.

What is the Epson ActionPC 2OOo/Action Tower 2000

computer?(continued)

TOWER CONFIGURATION

Tower case incorporates

- Five 16 bit full-length ISA expansion slots

- One 3.5 inch front and two 3.5 inch wide rear mount internal half-height drive bays

- Two 3.5 inch wide third height external drive bays

- 4MB/8MB of system RAM, on SIMMs, upgradeable to 16MB via SlMMs

- ROM based Phoenix system BIOS “SETUP” program

- Built in rechargeable NiCad battery to maintain CMOS settings

- 3.5 1.44 floppy disk drive, 210/420MB IDE hard disk drive. PS/2 mouse

- 96/48/24 FAX send/receive/data modem

- 16 bit stereo sound card

- 2x speed CD-ROM drive

Bundled with:

- MS-DOS 6.2(lncludes - installation Disks and Documentation)

- Microsoft Windows 3.11 (Includes - Installation Disks and Documentation)

- Focal Point(lncludes

- Installation Disks and Documentation)

- PFS: Window Works(lncludes - Documentation only)

- Quicken(lncludes - Documentation only)

- Hoyle’s Classics(lncludes - Documentation only)

- Russian 6-Pack(lncludes - Documentation only)

- America On-Line(lncludes - Documentation only)

- CompuServe(lncludes - Documentation only)

- The Even More Incredible Machine(lncludes - Documentation only)

- Comptons Interactive Encyclopedia(CD-ROM, Complete with Documentation)

- Berenstein Bears: Learning at Home I(CD-ROM, Complete with Documentation)

- KGB/CIA World Fact Book(CD-ROM, Complete with Documentation)

- Paramount Interactive’s Movie Select(CD-ROM, Complete with Documentation)

Q2.

Q3.

What interfaces and controllers are integrated on the motherboard?

The Epson ActionPC 2000/Action Tower 2000 computer comes standard with a built-in IDE hard disk drive interface, and floppy disk drive controller, a super VGA video adapter, two serial interfaces, a bidirectional parallel interface, PS/2 style keyboard port and game port all integrated on the main system board.

What microprocessor comes standard with the Epson ActionPC 2000/Action Tower 2000 computer?

The Epson ActionPC 2000/Action Tower 2000 computer comes standard with Cyrix 486SLC2/50 clock-doubled CPU. This microprocessor provides backward compatibility with Intel 8088, 8086, 80286 and 80386 CPUs and includes a built in 1 K cache.

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