Epson ActionNote 866C, ActionNote 880C, ActionNote 880CX User Manual

IMPORTANT NOTICE
DISCLAIMER OF WARRANTY
Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties ofmerchantability and fitness for a particular purpose or for any indirect, special, or consequential damages. Some states do not allow the exclusion of incidental or consequential damages, so this exclusion may not apply to you.
COPYRIGHT NOTICE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Epson America, Inc. No patent liability is assumed with respect to the use of information contained herein. Nor is any liability assumed for damages resulting from the use of the information contained herein. Further, this publication and features described herein are subject to change without notice.
TRADEMARKS
EPSON is a registered trademark of Seiko Epson Corporation ActionNote, ActionPort, and ActionPoint are trademarks of Epson America, Inc. EPSON Connection and EPSON Direct are service marks of Epson America, Inc. General notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Printed in Taiwan
Copyright © 1995 by Epson America, Inc. Torrance, California, USA
ii
400398600-1
1/95
Important Safety Instructions
Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer.
Turn off the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer.
Use only the type of power source indicated on the computer’s label. Avoid using outlets on the same circuit as photocopiers or air control
systems that regularly switch on and off. Do not let the computer’s power cord become damaged or frayed. If you use an extension cord with the computer, make sure the total
ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes.
Except as specifically explained in this User's Guide, do not attempt to service the computer yourself.
Unplug the computer and refer servicing to qualified service personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the computer; if the computer has been dropped or the cabinet damaged; if the computer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
When travelling by airplane, be sure to take your computer into the passenger compartment as carry-on luggage to prevent it from being stored in an unpressurized storage area.
If you plan to use the computer in Germany, observe the following: To provide adequate short-circuit protection and over-current
protection for this computer, the building installation must be protected by a 16 Amp circuit breaker.
Beim Anschluß des Computers an die Netzversorgung muß sichergestellt werden, daß die Gebäudeinstallation mit einem
16 A Überstromschutzschalter abgesichert ist.
iii
Importantes Instructions de Sécurité
Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur.
l Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon
humide. Veiller a ne pas renverser de liquides sur l’appareil.
l Utiliser seulement le type de source d’alimentation électrique indiqué
sur l’etiquette.
l Ne jamais utiliser une prise sur le méme circuit qu’un appareil a
photocopies ou un systéme de contrôle de ventilation avec commutation marche-arrét automatique.
l S’assurer que le cordon d’alimentation de l’ordinateur n’est pas
abîme ni effiloché.
l Dans le cas où on utilise un cordon de rallonge avec l’ordinateur,
s’assurer que l’intensite en amperes requise pour tous les appareils branches sur ce cordon ne soit pas supérieure à la capacité du cordon. S’assurer aussi que cette intensté ne dépasse jamais la somme de 15 amperes pour l’ensemble des appareils.
l Sauf dans les cas spécifiques expliqués dans ce manuel de l’usager,
ne pas essayer d’entretenir ou de réparer l’ordinateur soi-méme.
l Debrancher l’ordinateur et contacter un technicien qualifié dans les
circonstances suivantes: Si le cordon ou la prise sont abîmés; si un liquide a pénéré a
l’intérieur de l’appareil; si on a laissé tomber l’appareil ou si le bonîer est endommagé; si l’ordinateur ne fonctionne pas normalement ou fonctionne d'une maniére trés différente de l’ordinaire. N’ajuster que les commandes dérites dans les directives.
l Pour les voyages par avion, prendre l’ordinateur avec soi dans la
cabine comme bagage à main, pour éviter qu’il soit transporté dans une soute non pressurisée.
l Pour utiliser l’ordinateur en Allemagne, il est nécessaire que le
bâtiment soit muni d’un disjoncteur de 16 amperes pour protéger l’ordinateur contre les courts-circuits et le survoltage.
iv
Wichtige Sicherheitshinweise
Bitte lesen Sie diese Sicherheitshinweise, und heben Sie sie zur späteren Verwendung auf. Beachten Sie alle Warnungen und Anweisungen, die auf dem Computer angebracht sind.
Schalten Sie den Computer vor der Reinigung aus. Verwenden Sie zur Reinigung nur ein sauberes Tuch. Achten Sie darauf, daß keine Flüssigkeiten auf dem Computer verschüttet werden.
Verwenden Sie nur die auf dem Typenschild des Computers angegebene Stromversorgung.
Schließen Sie den Computer nicht an denselben Stromkreis an wie Fotokopiergeräte oder Klimaanlagen, die sich regelmäßig ein-und ausschalten.
Achten Sie darauf, daß das Netzkabel des Computers stets in einwandfreiem Zustand ist.
Stellen Sie bei Verwendung eines Verlängerungskabels sicher, daß der gesamte Amperewert aller an das Verlängerungskabel angeschlossenen Geräte den zulässigen Höchstwert des Kabels nicht überschreitet. Stellen Sie ferner sicher, daß der Gesamtwert aller an die Wandsteckdose angeschlossenen Geräte 15 Ampere nicht überschreitet.
Führen Sie keine Wartungsarbeiten am Computer durch, die über das im Benutzerhmdbuch beschriebene Ausmaß hinausgehen.
Ziehen Sie den Computer heraus, und rufen Sie qualifiziertes Wartungspersonal, wenn eine der folgenden Bedingungen auftritt:
Das Netzkabel oder der Netzstecker ist beschädigt; Flüssigkeit ist in den Computer eingetreten; der Computer wurde fallengelassen oder das Gehäuse ist beschädigt; der Computer funktioniert nicht ordnungsgemäß oder die Leistung hat sich merklich geändert. Stellen
Sie nur die Bedienelemente ein, die in der Gebrauchsanweisung beschrieben sind.
Nehmen Sie den Computer bei Flugreisen als Handgepäck mit in den Fluggastraum, damit er nicht in einem drucklosen Frachtraum verstaut wird.
V
l Beachten Sie den folgenden Hinweis, wenn Sie den Computer in
Deutschland in Betrieb nehmen: Beim Anschlulß des Computers an die Netzversorgung muß
sichergestellt werden, dalß die Gebäudeinstallation mit einem 16 A Überstromschutzschalter abgesichert ist.
vi
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult an experienced radio/ TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels that exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces.
Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
FOR CANADIAN USERS
This digital apparatus does not exceed the Class Blimits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications.
Le présent appareil numkique n’émet pas de bruits radioélectriques d&passant les limites applicables aux appareils numériques de Classe Bprescrites dans le réglement sur le brouillage radioélectrique édicté par le Ministére des Communications du Canada.
Contents
Introduction
Computer Features Optional Equipment Power-saving Features What This Manual Covers
Conventions Used in This Manual
Where to Get Help
CompuServe On-line Support
Chapter 1
Opening the Screen Identifying the System Components
Front View Rear Panel and Left Side
Using the AC Adapters
Connecting the Lightweight AC Adapter Connecting the International AC Adapter
Turning the Computer On and Off
Reading the Indicator Lights
Making Backup Copies of Your Files Running the Setup Program
When to Run Setup Starting the Program Changing the Settings
Setting, Deleting, and Changing a Password
Exiting Setup
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Setting Up the Computer
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2 3 4 5 6 6 7
1-1 1-2 1-2 1-3 1-3 1-4 1-4 1-6 1-8
1-9 1-9 1-10 1-10 1-10 1-13 1-16
vii
Chapter 2
Using Your Computer
Caring for the Computer
Protecting the Hard Disk
Using Energy Wisely Using the Keyboard
Using the Fn Key Functions
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Using the Embedded Numeric Keypad
Using the Trackpad Resetting the Computer Changing the CPU Speed Adjusting the LCD Screen Using Password Security
Entering a System Password Entering a Setup Password
Using Diskettes Using Video Drivers and Utilities
Configuring PC Cards
Using CardSoft
Using CardView
Using Fax/ Modem PC Cards
Using PC Cards with Instant On
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Installing Additional PC Card Drivers and Utilities
Chapter 3
Using the AC Adapter Using the Battery
Low Battery Protection Replacing the Battery Recharging the Battery
Powering the Computer
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Using the Power Management Features
Automatic Features Manual Features
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Using Instant On and Saving to Disk Using the APM Interface
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2-2 2-2 2-3 2-4 2-4 2-5 2-6 2-7
2-8 2-8 2-8 2-9 2-10 2-10 2-12 2-13
2-14 2-19 2-20 2-20 2-21
3-1 3-2 3-3 3-3 3-4 3-6 3-7 3-8 3-9 3-10
viii
Chapter 4
Ins falling
Optional De vices
Connecting External Components
Using an External Monitor Using the Serial Port Using an External Keyboard or Mouse
Installing a PC Card
Removing and Replacing the Hard Disk
Installing Internal Components
Removing the Keyboard
Replacing the Keyboard Installing a Memory Module Upgrading the Microprocessor
Replacing the Processor
Setting the Processor Speed, CPU Type, and Voltage Switches 4-22
Installing the Fax/ Modem
Connecting a Phone Line
Chapter 5
Identifying Your System Error Messages The Computer Won’t Start Battery Problems AC Adapter Problems The LCD Screen Is Blank The External Monitor Screen Is Blank The Computer Locks Up Password Problems Trackpad Problems External Pointing Device Problems Diskette Problems Diskette Drive Problems Hard Disk Problems
Software Problems
Printer Problems
Memory Module Problems Fax/ Modem Problems PC Card Problems
Troubleshoofing
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4-1 4-3 4-3 4-4 4-4 4-6 4-12 4-13 4-15 4-16 4-18 4-19
4-24 4-26
5-2 5-4 5-5 5-5 5-7 5-7 5-8 5-9 5-10 5-10 5-11 5-12 5-13 5-13 5-14 5-15
5-15 5-16 5-16
ix
Appendix A Specifications
CPU and Memory
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Controllers .............................
Interfaces ..............................
Keyboard ..............................
Trackpad ..............................
Fax/ Modem Volume Control Mass Storage LCD Screen.
Setup Program
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Software ..............................
Power Sources Environmental Requirements Physical Dimensions
Optional Equipment
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Appendix B Fax/Modem Command Set
AT Commands
Dial Modifiers AT S Registers Fax Commands Result Codes
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A-1 A-2 A-3 A-3 A-3 A-4 A-4 A-4 A-4 A-4 A-5 A-5 A-6 A-6 A-7
B-2 B-4 B-4 B-6 B-6
Appendix C
Using Your Audio Card
Index
EPSON U.S. and International Marketing Locations
X

Introduction

The EPSON® ActionNote
TM
800 Series notebook computers provide exceptional speed, display quality, and flexibility­all delivered by the latest in notebook computer technology.
With the ActionNote’s standard memory and pre-installed MS-DOS,® Microsoft® Windows,
TM
and other software, you can run a vast array of the latest applications, utilities, and games designed for productivity and for fun.
Your high-capacity hard disk drive will hold the hundreds of program and data files you will create as you use your computer. With optional components like the internal audio card and fax/ modem, you can extend the capabilities of your ActionNote.
And when you’re ready to upgrade, you can add memory, a higher-performance processor, or a larger hard disk drive. Your computer’s two PCMCIA card slots allow you to quickly and easily add a fax/ modem, flash RAM, local area network (LAN), or other PC card options.
You can even use your computer like a desktop PC by connecting an external monitor, keyboard, mouse, and printer. With the optional ActionPort
TM
Replicator, you can quickly
switch from portable to desktop usage. The port replicator includes two PCMCIA slots and an additional serial port, as well as duplicating the computer’s I/O ports.
Introduction 1

Computer Features

Upgradable 486 microprocessor with integrated math coprocessor and 8KB of internal cache memory in write-back mode
4MB or 8MB of RAM, expandable up to 24MB
Backlit LCD screen; 9.5-inch monochrome version emulates VGA color with 64 shades of gray; 10.3-inch dual-scan STN and 10.4-inch active-matrix TFT versions offer 256 colors
Upgradable hard disk drive
Video controller with high-speed, 32-bit, local bus technology supporting resolutions up to 1024 x 768 in
16 colors on an external monitor
State-of-the-art ActionPoint
TM
trackpad with two buttons
Built-in 3.5-inch, 1.44MB diskette drive
Two built-in PCMCIA slots supporting two Type I or Type II cards or one Type III card
Serial port, bidirectional parallel port, PS/ 2® keyboard/ mouse port, auto-sensing external video port, and port replicator connector
Long-lasting, rechargeable NiMH (nickel metal hydride) battery
Lightweight AC adapter
Advanced power management features and “instant-on”
support
Support for security lock
2 Introduction
Preinstalled software on your hard disk drive, including the latest versions of MS-DOS and Microsoft Windows; on-line version of this User's Guide, Windows manual, and other manuals, providing instructions and information while you are on the road
Your ActionNote has been configured for you and the hard disk drive already contains most of the software you need. In
addition, drivers and utilities for your PCMCIA card slots,
video system, and trackpad have already been installed.
See the About EPSON on-line group for the latest information about your computer and the software, manuals, diskettes, and
brochures that are included.

Optional Equipment

You can easily upgrade your ActionNote with the equipment listed below. See Chapter 4 for instructions on installing internal options.
Internal 14.4 fax/ modem, including software
16-bit stereo audio card; Business Audio and Sound Blaster
PRO’“-compatible, with drivers and software applications
4MB, 8MB, 16MB, or 20MB memory module
Higher-performance microprocessor
Higher-capacity hard disk drive
Extra battery pack
Extra AC adapter or international AC adapter
Auto adapter
Introduction 3
External battery charger
Security lock
ActionPort Replicator
Type I, II, and III PC cards.
For information on purchasing optional equipment, see the Accessories icon in the About EPSON on-line group.

Power-saving Features

This computer complies with the United States Environmental Protection Agency’s Energy Star Program, which promotes the manufacture of energy-efficient printers, computers, and monitors. Your computer’s power management features place the system in a low-power suspend mode when it has been inactive for a specified period of time. The Setup program lets you select different time-out periods for the hard disk drive and LCD screen so you can ensure that the power management features fit the way you work.
Note
If you use an Energy Star compliant external monitor with your computer, it also goes into a low-power standby mode because it is not receiving video signals from your computer.
(Screens on non-compliant monitors go blank but do not enter a low-power mode.)
4 Introduction

What This Manual Covers

You do not need to read everything in this book to use your computer; see the following chapter summaries:
Chapter 1 provides steps for setting up your computer. Chapter 2 covers basic information about using the computer. Chapter 3 explains how to power your computer with the AC
adapter or the battery and how to conserve battery power.
Chapter 4 describes how to connect optional devices and
upgrade your computer.
Chapter 5 provides troubleshooting tips. Appendix A lists the computer’s specifications. Appendix B summarizes the built-in commands for the
optional internal fax/ modem.
Appendix C provides basic information about the optional
audio card and audio software.
At the end of the manual, you’ll find an Index and a list of EPSON’s U.S. and international marketing locations.
Introduction 5

Conventions Used in This Manual

This manual uses the following conventions in the text:
ExampIe Meaning
Enter Fn F10
C:\DOS Text as it appearson the screen DISKCOPY A: C: Text that you type exactly as shown
Keysyou presson the keyboard Keysyou press at the same time; hold down the
key marked Fn and press the F10 key

Where to Get Help

If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides support services through the EPSON Connection.” In the United States, dial (800) 922-8911. In Canada, dial (800) GO-EPSON.
Call the EPSON Connection for the following:
Technical assistance with the installation, configuration, and operation of EPSON products
Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center
Assistance with Extra Care Road Service
Customer relations
EPSON technical information library fax service
Product literature on current and new products.
6 Introduction
You can purchase accessories, manuals, or parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, call (800) GO-EPSON.
When you call for technical assistance, be ready to identify your system and its configuration, and provide any error messages to the support staff. See Chapter 5 for more information.
If you purchased your computer in the United States or Canada, EPSON also provides Extra Care Road Service. Your ActionNote package should contain information on this program; if not, call the EPSON Connection.
If you purchased your computer outside the United States or Canada, contact your Authorized EPSON Servicer or the marketing location nearest you for customer support and
service. International marketing locations are listed at the end
of this manual.
If you need help with any software application program you
are using, see the documentation that came with that program
for technical support information.

CompuServe On-line Support

Your computer includes the CompuServe WinCIM information manager installed on your hard disk drive and a free trial subscription to CompuServe’s extended services and forums. The brochure that came with your computer describes
all the CompuServe services and how to access them, as well as
providing subscription information.
Note
To access CompuServe, you must have a modem. you can
install the optional internal fax/ modem, connect an external
modem to your serial port, or install a fax/ modem PC card.
®
Introduction 7
The fastest way to access helpful tips, specifications, drivers, application notes, and bulletins for EPSON products is through the Epson America Forum on CompuServe.
To access the Epson America Forum in WinCIM, simply click on the green traffic light icon and type EPSON at the menu prompt.
8 Introduction
Chapter- 1
Setting Up the Computer
This chapter describes how to set up your computer. It covers:

Opening the screen

Identifying the system components
Connecting the AC adapter
Turning the computer on and off
Reading the indicator lights
Backing up files
Running the Setup program
Opening the Screen
To open the LCD screen, slide the latches on each side of the computer’s lid and lift up the screen.
Setting Up the Computer
1-1

Identifying the System Components

Before getting started, refer to the illustrations in this section to
identify the different parts of your computer.

Front View

*These parts function only with the optional audio card installed.
1-2
Setting Up the Computer

Rear Panel and Left Side

* Available only with the optional internal fax/modem installed.

Using the AC Adapters

The lightweight AC adapter included with your computer operates in the input ranges 100-240 VAC and 50/ 60 Hz.
If you purchased your computer outside the United States, you will have the international AC adapter, which includes a ground pin and operates within the same input ranges as the lightweight adapter.
EPSON also offers an auto adapter (A882241).
Caution
Use only adapters designed for the Action Note 800 Series
(lightweight adapter A882051, international adapter
A882101), or you could damage the computer.
Setting Up the Computer
1-3

Connecting the Lightweight AC Adapter

Connect the AC adapter cable to the DC-in port at the back of the computer.
Then flip the adapter’s two prongs out of their compartment
and connect the adapter to an electrical outlet.

Connecting the International AC Adapter

If you are using the international adapter in a country other than the one where you purchased your computer, make sure you have the correct power cable before you connect the AC
adapter to an electrical outlet.
1-4
Setting Up the Computer
Follow these steps to connect the international AC adapter:
1.
Connect the adapter cable to the DC-in port at the back of the computer.
2.
Connect the power cable to the AC adapter
3.
Connect the other end of the power cable to a grounded electrical outlet.
Setting Up the Computer
1-5
For more information about powering the computer with the AC adapter, see Chapter 3. For instructions on connecting optional equipment to your computer, see Chapter 4.

Turning the Computer On and Off

The first time you use your computer, the battery may not be charged; so make sure the AC adapter is connected. Then press the power button below the screen to turn on the computer.
The computer displays copyright information and then begins a series of power-on diagnostics that check the circuit boards, memory, ports, keyboard, and disk drives. It displays several messages, including this prompt:
Press F8 to run SETUP
(Ignore this prompt for now, you just want to make sure the computer works properly.)
You then see a prompt asking if you want to load PC card drivers. If you do not respond to the prompt within 5 seconds, the computer loads the drivers and continues to boot. Ignore this prompt also. (See “Configuring PC Cards” in Chapter 2 for more information about this prompt.)
Your computer comes with MS-DOS and Microsoft Windows installed on the hard disk, so it starts up in Windows as soon as it completes power-on diagnostics.
Note
If you want to adjust the brightness and contrast of the display, use the sliding control buttons below the screen. For more information about adjusting your display, see Chapter 2.
1-6
Setting Up the Computer
If you plan to use another operating system, such as OS/ 2,
®
UNIX,® or Windows NT, you can install it now. See the documentation that came with it for installation instructions.
Before you turn off your computer, save your data and exit the program you are currently using. Make sure the computer is not accessing data from the diskette drive, hard disk drive, or a PC card; then press the power button to turn off the computer.
Caution
Always make sure the computer is off before you connect or disconnect equipment, such as a printer or external keyboard. You can, however, insert or remove a PC card while the computer is on.
Setting Up the Computer
1-7

Reading the Indicator Lights

The indicator lights on your computer provide information about the computer’s operation.
Indicator for lights
Icon Name
Power
Suspend
Charge
Diskette drive
Hard disk drive
PCMCIA
cl
Num Lock
Caps Lock
A
Scroll Lock
Meaning Computer is on
Green-Standby mode: press any key to return to full power
Flashing green-Suspend mode: press Suspend/Resume button to return to full power
Orange-battery is charging normally
Green-battery is fully charged
Flashing orange-battery is not installed
correctly or is damaged
Computer is accessing the diskette drive
Computer is accessing the hard disk drive
Computer is accessing a PC card
Num Lock is on, which activates the
embedded numeric keypad
Caps Lock is on
Scroll Lock is on
For more information about the Power, Suspend, and Charge lights, see Chapter 3.
1-8
Setting Up the Computer

Making Backup Copies of Your Files

Before you start using your computer, it’s a good idea to make a backup copy of your hard disk drive. Use the MWBACKUP utility in the Windows Applications group or the MS-DOS BACKUP command to back up the contents of the drive. Refer to the Windows Help utility for instructions on using MWBACKUP; use the MS-DOS help utility for instructions on using BACKUP.
You should make backup copies of any diskettes you have that contain programs and store the copies away from your originals. Also be sure to regularly back up your hard disk drive to preserve the files and programs you store there.
Your hard disk drive includes a C:\ BACKUP directory containing important system configuration files. If you need to restore the original versions of these files, use DOS or the Windows File Manager to copy them from the BACKUP directory. Copy CONFIG.SYS and AUTOEXEC.BAT to C:\ Copy *.INI to C:\ WINDOWS.

Running the Setup Program

The Setup program defines your system’s configuration so the computer recognizes all of its devices. The Setup program is stored in the computer’s ROM (read only memory), where you can access it any time you turn on or reset the computer.
The configuration you define through Setup is stored in a special area of memory, which is backed up by a battery and is not erased when you turn off or reset the computer.
Setting Up the Computer
1-9

When to Run Setup

Because your computer was set up and configured for you, the configuration information may be correct for your needs. However, you may want to run Setup to enter the correct time and date, set a password, or customize the power management features. In addition, any time you change the computer’s configuration (by installing or removing optional devices, for example), you need to run Setup to update the configuration.

Starting the Program

To start Setup, make sure there is no diskette in the diskette drive; then turn on your computer. (If your computer is already on, exit any program you are using and press reset the computer.) During power-on diagnostics you see the following prompt at the bottom of your screen:
Press F8 to run SETUP
As soon as you see this message, press F8.
If you do not press F8 within 5 seconds, the computer loads Windows. If this happens, exit Windows and press to reset the computer.
Ctrl Alt Del to
Ctrl Alt Del

Changing the Settings

When the computer starts Setup, you see the Page 1 screen, which displays your computer’s memory configuration in addition to the settings you can change. Your total system memory consists of the base memory plus extended memory. Use the keys to move the cursor from option to option. Once you have highlighted an option you want to change, press the + or --key as many times as necessary to scroll through the settings and select the one you want. Press PgDn or PgUp to go to the next or previous Setup screen.
1-10
Setting Up the Computer
Help information is available for each option. Highlight the option you want to change and press F1 to get Help. Setup lets you change or verify the settings listed in the following tables.
Setup page 1 options
Setting System Time
System Date
Update Flash
Hard Disk 1
CPU Speed
Quick Boot Allows you to skip Disabled*
Boot Drive
Password
Security
Description Sets the time used by the
system Sets the date used by the
system Allows you to upgrade your
BIOS from a diskette Disabled* Sets the type of drive installed Auto (automatically
or allows you to define the detected)* type
Sets the processor speed
non-essential diagnostic tests at startup
Sets the drive from which operating system will be loaded at startup
See “Setting, Deleting, and Changing a Password” below Enabled
Applies password protection SETUP* to entire system or Setup only
Options
hh:mm:ss
format)
mmm dd, yyyy
Enabled
User None
Fast* Slow
Enabled
C:, A* A:, C
Disabled*
SYSTEM
(24 hour
Boot Display
* Default setting
Sets the display mode at startup: Auto lets the system select the LCD screen or monitor (if connected): Simul displays on both
Setting Up the Computer
Auto* Simul
1-11
The table below lists the power management options. For a complete description of the power management features, see Chapter 3.
Power management options
Setting Power Management
System Idle
System Standby
System Suspend
Hard Disk Timeout
Screen Timeout
Low Battery
Instant On
* Default setting
Options Enabled
Disabled AC Disabled *
Disabled Enabled *
Disabled 1 to 15 minutes
Disabled 1 to 15 minutes
Disabled
1 to 15 minutes
Disabled
1 to 15 minutes
Suspend* Save to HDD Disabled
Enabled Disabled
You can also use the F2 and F3 keys to automatically set all the power management features. See Chapter 3 for more information.
1-12
Setting Up the Computer
The table below lists the Setup options for advanced features and support of external devices.
Setup page 3 options
Setting Internal Cache Controls the processor’s Enabled*
External Cache Controls the processor’s Enabled*
Serial Port
Fax/Modem
Parallel Port
Audio
Pointing Device
Description Options
internal cache operation
external cache operation when external cache is installed
Assigns the serial port address
Assigns the port address for the fax/modem when it is installed Disabled
Controls the parallel port 378h (LPT1)* operation Disabled
Allows you to disable the audio card (when installed), Disabled in case you need to use the
IRQ or memory address for
another device Allows you to disable the
built-in trackpad, in case Disabled you connect a serial mouse
Disabled
Disabled
3F8h (COM1)* 2F8h (COM2) Disabled
3F8h (COM1) 2F8h (COM2)*
Enabled*
Enabled*
* Default setting

Setting, Deleting, and Changing a Password

You can set two types of passwords for your computer: a system password and a Setup password. The system password prevents an unauthorized user from accessing any programs or data on your computer, including the Setup program. The Setup password prevents access only to the Setup program and your system configuration information.
Setting Up the Computer
1-13
If you set a system password, the computer will prompt you to enter it each time you turn on or reset your computer. If you set a Setup password, the computer prompts you to enter it each time you press F8 to run Setup.
Follow the instructions in the next sections to set, delete, or change your password. Then see the instructions in Chapter 3 for entering your password when the system prompts you for it.
Setting a pass word
Follow these steps to set a password:
1.
Highlight the Password option. You see a warning and message prompting you to press Enter.
2.
Press Enter. You see a message prompting you to enter a password.
3.
Type a password up to seven characters long. As you type, you see only squares displayed on the screen.
4.
Press Enter. You see a message asking you to verify the password by entering it again.
1-14
5.
Type the password again and press Enter. (If you enter an incorrect password, you must start the process over again. Keep trying until you have entered the password correctly twice in a row.)
You see a message confirming your password installation
6.
Press any key to continue. The Password option setting is changed to Enabled.
Setting Up the Computer
7.
You can now highlight the Security option and select either SETUP, which applies the password to the Setup program, or SYSTEM, which applies the password to all programs and data on your computer. If you choose
SYSTEM, you will be prompted to enter the password
whenever you turn on the computer or try to run Setup.
Deleting or changing a password
If you want to delete or change a password, follow these steps:
1.
Highlight the Password option. You see a warning and message prompting you to press Enter.
2.
Press Enter. You see a message prompting you to enter your password.
3.
Type your password. You see only squares on the screen.
4.
Press Enter. You see another message prompting you to enter a new password or press the / key to remove the password.
5.
If you are deleting your password, press the / key. The Password option setting is changed to Disabled.
If you are changing your password, type the new password. You see only squares displayed on the screen.
6.
Press Enter. You see a message asking you to verify the password by entering it again.
7.
Type the password again and press Enter. (If you enter an incorrect password, you must start the process over again. Keep trying until you have entered the password correctly twice in a row.) You see a message confirming your password installation.
8.
Press any key to continue.
Setting Up the Computer
1-15

Exiting Setup

When you are ready to exit the Setup program, press ESC You see the exit menu. Press one of the following keys:
Esc
F4
F5
F6
Returns you to the main Setup or Power Management Setup screen
Saves your settings and reboots the computer
Loads the default settings for all the options and returns to Setup
Exits Setup without saving your settings.
1-16
Setting Up the Computer
Using Your Computer
This chapter describes the daily use of your computer, including:
Caring for the computer
Using energy wisely
Using the keyboard
Using the trackpad
Resetting the computer
Changing the CPU speed Adjusting the LCD screen
Using password security
Using diskettes
Using video drivers and utilities
Configuring PC cards.
Using Your Computer
2-1

Caring for the Computer

Following these guidelines will keep your computer working well:
Keep the computer and AC adapter dry, and do not subject them to extreme heat or cold.
To prevent damage to the LCD, do not place external devices on top of the computer, even if it is closed.
When you are not using the serial, parallel, or video ports, or the port replicator, keep their covers closed to prevent damage to the pins in the ports.
Occasionally clean the exterior with a soft, damp cloth.
Occasionally clean the LCD screen using glass cleaner on a soft cloth;
Be sure you turn off the system before you connect any peripheral devices other than PC cards.

Protecting the Hard Disk

do not spray the cleaner directly onto the screen.
Follow these precautions to protect your hard disk and data:
Never turn off or reset the computer when the Hard Disk Drive indicator light is on. This light indicates that the computer is copying data to or from the hard disk.
Never remove the hard disk drive when the computer is on.
After turning the power off, wait 20 seconds before moving the computer. This allows the disks in the drive to stop
spinning and the hard disk read/ write heads to lock in
place so you do not damage the drive.
2-2
Using Your Computer
Although the hard disk is very reliable, be sure to back up your files regularly. Make copies of all your system and program diskettes before copying them to the hard disk.
Caution
When traveling by airplane, be sure to take your computer into the passenger compartment as carry-on luggage to prevent it from being stored in an unpressurized storage area.

Using Energy Wisely

By purchasing this Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few additional energy-saving tips:
If your printer and external monitor aren’t Energy Star compliant, turn them off when you’re not using them.
Use the print preview option in your software before you print something. You’ll be able to catch formatting errors before you commit them to paper.
If you have an electronic mail system available to you, send E-mail rather than memos. Not only is this faster, but you’ll save paper and storage space too.
Use recycled paper and recycle your used paper whenever you can.
Using Your Computer
2-3

Using the Keyboard

Although the keyboard on your computer has only 85 keys, it provides all the functions of a full-sized (101- or 102-key) keyboard. It has an embedded numeric keypad that you can access using the Num Lock or Fn keys. You can also control other features, such as the LCD screen, using the Fn key. The embedded numeric keypad and the Fn key functions are described below.
Note
The keyboard on the ActionNote is available with different layouts for different languages. Additionally, you can use MS-DOS or Windows to reassign the layout of your keyboard to duplicate that of another country. Use the Windows International utility in the Control Panel or the MS-DOS KEYEB utility.

Using the Fn Key Functions

When pressed with other keys, the Fn key lets you control certain operations, as described in the following table. To use these commands, hold down the Fn key and then press the second key. Note that the special function keys are labeled on the keyboard.
Fn key functions
Key
command Label Fn F8 Fn F9
Fn F10
2-4
Using Your Computer
Set Up Invert
Display
Function Displays the Power Management screen
Toggles between normal and reverse video
(monochrome and passive matrix LCDs only)
Toggles between the LCD, the external
monitor, and simultaneous display

Using the Embedded Numeric Keypad

The embedded numeric keypad (shown below) allows you to enter numbers and symbols from a keypad arrangement on the main keyboard.
You use the Num Lock key to control the operation of the embedded numeric keypad. Press Num Lock to turn Num Lock mode (and its indicator light) on and off.
When you use a key in the embedded numeric keypad with Num Lock mode on, you see the number or symbol for that key instead of the letter. To enter the letter on the key, press Fn plus the key.
With Num Lock mode off, you can enter a number or symbol by pressing Fn plus the key.
The following table summarizes the functions of the embedded numeric keypad.
Embedded numeric keys Keys pressed by themselves Numeric Alphabetic Keys pressed with Fn Alphabetic Numeric
Num Lock on Num Lock off
Using Your Computer
2-5

Using the Trackpad

The trackpad on your ActionNote is a state-of-the-art pointing device which you can use to move the cursor, select text or objects, cut and paste, or choose menu items. The trackpad is compatible with most software applications that support pointing devices with PS/2 compatible drivers.
To use the trackpad, simply move your fingertip across the pad in the direction you want to move the cursor. If you get to the edge of the pad, lift your finger and place it back down on the other side. If you have to lift your finger too often, you can increase the sensitivity of the trackpad using the Trackpad utility program in the Windows Control Panel.
Instead of pressing the left button, you can tap lightly on the trackpad to make menu selections or block text. This is the equivalent of clicking the left button on a mouse. Tap twice to double-click.
2-6
Using Your Computer
To move objects around the screen (click and drag), tap twice and then hold your finger down and move it across the trackpad. This is like double-clicking, but you leave your finger down after the second tap. You can also use the buttons below the trackpad.
To customize the trackpad and learn more about its features, use the Trackpad utility in the Control Panel.

Resetting the Computer

If necessary, you can reset the computer without turning it off by pressing a combination of keys. This allows you to reload the operating system and try again.
To reset the computer, press Ctrl Alt Del. (If you are in Windows, you first see a warning screen reminding you to save your data and exit any open applications. Press Ctrl Alt Del again to reset.) The screen goes blank for a moment and then the computer resets itself.
Caution
Resetting the computer erases any data in memory that you have not saved, so do not use the reset function unless necessary. Also, some programs classify and store new data
only when you exit them properly; so do not reset the
computer before you exit a program, if possible.
If resetting the computer does not correct the problem, you probably need to turn it off, wait five seconds, and turn it back on again.
Using Your Computer
2-7

Changing the CPU Speed

Your computer’s processor can operate at two speeds: fast or slow (8 MHz). The slow speed is available to provide compatibility with older application programs, such as those that are copy-protected or have a specific timing requirement. You may also want to select the slower speed to save power when you are using programs that do not require a high processor speed.
Your computer is set up to start at fast speed. If you want to switch to the slower speed, you can do so using Setup. See Chapter 1 for instructions.

Adjusting the LCD Screen

You can adjust the brightness and contrast of the LCD with the two controls below the screen. Slide the brightness switch to the right to lighten the screen, and to the left to darken the screen. Slide the contrast switch to the right to increase the contrast. and to the left to decrease the contrast.

Using Password Security

Your ActionNote offers two types ofpasswords: a Setup password and a system password.
If you set a Setup password, the computer prompts you to enter the password only when you press F8 to run the Setup program. If you set a system password, you must enter the password every time you turn on or reset your computer or run Setup.
2-8
Using Your Computer
If you want to use a system or Setup password, run the Setup program as described in Chapter 1 to enter, change, or delete the password.
When the computer prompts you to enter a password, see the next sections.
Note
Remember that once you set a system password, you cannot
access your system unless you enter it correctly. Write down your password and keep it in a safe place. If you forget your
password, call the EPSON Connection for assistance.

Entering a System Password

When the computer requires you to enter a system password, you see this prompt after you turn on or reset the computer:
Enter password:
Type the correct password and press Enter. To protect your password, the screen does not display the characters you type.
If you do not type the correct password, the computer displays this message and repeats the password prompt:
Password is incorrect
Try typing the password again. The computer allows you three tries to enter it correctly. After the third incorrect attempt, the
system locks up and you see the following message:
System halted! Must power down.
Turn off the computer, wait five seconds, and try again.
Using Your Computer
2-9

Entering a Setup Password

When you have defined a Setup password, the computer prompts you for it only after you have pressed F8 to enter Setup. After you press F8 but before you see the main Setup screen, you see a message prompting you to enter your password. Type your password and press Enter. (The screen does not display the characters you type.) Then you see the Page 1 Setup screen.
If you type your password incorrectly, the computer allows you three tries to retype it correctly. After the third incorrect attempt, your system continues the boot process without loading the Setup program.

Using Diskettes

You can use either of the following types of diskettes in your
3.5-inch, 1.44MB diskette drive:
720KB, double-sided, double-density (usually labeled 2DD)
1.44MB, double-sided, high-density (usually labeled 2HD).
2-10 Using Your Computer
To insert a diskette, hold it with the label facing up and the shutter leading into the drive. Slide it into the drive until it clicks into place.
To remove the diskette, make sure the diskette drive light is off; then press the release button. When the diskette pops out, remove it and store it properly.
Caution
Never remove a diskette or reset or turn off the computer while the diskette drive is being accessed; you could lose data. Also, be sure to remove the diskette before you turn off
the computer.
Using Your Computer 2-11

Using Video Drivers and Utilities

Your system includes high-resolution video display drivers for Windows installed on your hard disk drive. You can use these drivers to display in resolutions up to 1024 x 768 in 16 colors on an external monitor. To select these drivers, you can use the Windows Setup utility or the ChipsCPL utility in the Windows Control Panel.
ChipsCPL allows you to select the resolution (screen size), color, and font size for your display. To run the utility, select its icon in the Windows Control Panel. You can also use ChipsCPL to switch your display between the LCD screen and an external monitor, select a cursor size, and enable backlight and display timeout periods.
If you select a higher resolution for your LCD screen, your display will be larger than the screen itself. You will have to scroll up and down and from side to side to see the entire display.
Note
Your ActionNote is configured to display in standard VGA resolution on your LCD or an external monitor. You can toggle between displaying on the LCD, the CRT, or on both screens simultaneously by pressing Fn F10. You can also set the default video mode by using the Setup program; see Chapter 1 for more information.
To check on the availability of drivers for non-Windows applications, call the EPSON Connection or access the Epson America Forum on CompuServe.
2-12 Using Your Computer
Your system also includes two DOS video utilities, SETVGA and SETCOL, located in the C:\ UTIL directory. For more information, type one of the following commands and press
Enter at the DOS prompt in the C:\ UTIL directory:
SETCOL SETVGA

Configuring PC Cards

Whenever you turn off or reset your computer, you see a prompt asking if you want to load the PC card drivers. You must load the drivers (the default setting) if you are going to use a PC card. If you are not going to use a PC card, do not load the drivers (press 2 and Enter at the prompt) because they take up system memory that could be free for other uses.
Once you have loaded the drivers and inserted a PC card, your computer configures most PC cards automatically using the installed CardSoft and utilities are for use with MS-DOS and CardView is for use with Windows.
TM
and CardView
TM
software. CardSoft drivers
Caution
If you run the MS-DOS MEMMAKER utility, or load a memory manager program (such as EMM386.EXE), you must ensure that these programs do not interfere with the memory addresses and other settings used by your PCMCIA
card drivers. See “PC Card Problems” in Chapter 5 for
instructions on using these programs.
Using Your Computer 2-13

Using CardSoft

The PCMCIA driver and utilities, collectively called CardSoft, help you configure and manage PC cards in the MS-DOS environment. The CardSoft programs are located in the CARDSOFT directory on your computer’s hard disk drive.
The following drivers and utilities are already included in the CARDSOFT directory:
SSVADEM.EXE PCMCIA Socket Services driver CS.EXE PCMCIA Card Services driver CSALLOC.EXE (described below) ATADRV.EXE Driver for ATA Type III hard disk drive cards
or flash cards MTSRAM.EXE Driver for SRAM cards MTDDRV.EXE Drive letter display utility for SRAM and flash
memory cards CARDID.EXE
CARDINFO.EXE Card and slot information display utility.
Driver for detecting card insertion and removal,
and for configuring the socket and card
Note
If you are not using the type of card supported by one or more of these programs, you can remove the driver from the
CONFIG.SYS file to free up the resources the programs use. For example, if you did not install an ATA Type III card, you can use the Windows Sysedit utility in the Applications group to delete the command line containing the ATADRV.EXE driver from the CONFIG.SYS file.
2-14 Using Your Computer
CSALLOC utility
CSALLOC is an MS-DOS program that scans the system for available memory, I/O port, and IRQ resources each time you start your system and maintains the information it collects in a file called CSALLOC.INI. You need to run CSALLOC only if you want to display the available system resources if you’ve changed port, IRQ, or memory settings on your system. You should also run CSALLOC when you install new hardware or software that requires specific system resources so that CardSoft does not use the resources instead.
You must run CSALLOC from the MS-DOS prompt; you cannot run it from within Windows. Type CSALLOC /H and press Enter to see a list of the CSALLOC command switches you can use.
Note
Remove any PC cards from the PCMCIA slots before you run the CSALLOC utility.
CARDINFO Utility
The CARDINFO utility provides various types of information
about your PC cards and slots. You can run CARDINFO from the MS-DOS prompt or from the MS-DOS icon within Windows. Log onto the C:\CARDSOFT directory, type
CARDINFO /?, and press Enter to see a list of the CARDINFO
command switches you can use.
Using Your Computer
2-15
Configuration Utility
The configuration utility allows you to customize your system or reconfigure it when you have trouble using a PC card. You can change the following configurations for your PC cards using this utility:
IRQs and COM port assignment order for fax/ modem cards
I/O port address, IRQ, and memory areas for network cards
Addresses for ATA cards
Card insertion parameters.
You can also use the utility to modify the resource allocation that the program scanned when you started your system. In addition, the configuration utility allows you to define the type of video display you want to use with this utility.
Note This utility modifies the CARDID.INI and the CASLLOC.INI
files. Changes you make to your configuration using this
utility don't take effect until you restart your sytem.
Follow these steps to start the configuration utility:
1.
Log onto the CardSoft directory.
2.
Type CONFIG and press Enter. You see an information screen about the CardSoft Configuration Utility.
3.
Press Enter to continue. You see the main menu for the configuration utility.
The Edit Configuration option on the File pull-down menu provides options for editing modem card, network card,
and ATA card configurations, and card insertion parameters.
2-16 Using Your Computer
Note
If your system is working properly, you don’t need to edit any of the PC card configurations.
The Resource Allocation option on the Utility pull-down menu provides a quick view of the system resources that are available to CardSoft. You can also edit these system resources.
Caution
Do not change any resource allocation values unless you
understand how these resources work on your system.
You can assign a color, monochrome, or LCD display mode for the CardSoft configuration utility by selecting the Display pull-down menu. When you make your selection, the screen immediately reflects the option you have chosen.
Once you have changed your configuration, make sure you save the settings by selecting Save configuration from the File pull-down menu.
Using removable storage card utilities
CardSoft provides several utilities to help you partition your ATA cards and assign or identify drive letters. Both ATA cards and SRAM cards are formatted using the MS-DOS FORMAT command.
Using Your Computer 2-17
Note
If you are using an ATA hard disk or ATA flash card, make sure your CONFIG.SYS file contains this command:
DEVICEHIGH=C:\CARDSOFT\ATADRV.EXE
If you are using an SRAM card, make sure the CONFIG.SYS file contains this command:
DEVICEHIGH=C:\CARDSOFT\MTSRAM.EXE
Both of these drivers are loaded in your computer’s CONFIG.SYS file at the factory.
The following table describes the removable storage card utilities.
ATA utility commands
Command
ATAINIT*
ATADRV
MTDDRV
*
This command works only with ATA cards that are supported by the
ATADRV driver.
Function
Partitions the ATA card and identifies its physical parameters: then you can use MS-DOS FORMAT to format the drive.
Assigns the next available drive letter to the ATA drive. When you start your system, you see a message identifying the drive letter assigned to the drives in your PCMCIA slots.
Displays the drive letter for SRAM and ATA cards. Since these cards share drive letters, it is important to know where these cards are installed.
2-18 Using Your Computer

Using Card View

CardView for Windows provides a user-friendly, graphical interface for your CardSoft applications. CardView performs the following functions:
Displays detailed information about installed cards, including vendor name and type of card
Reconfigures PC cards and system resources, such as modem COM ports
Notifies you of any status changes for the PC cards in your system, such as when you insert or remove a card or when the software detects a configuration conflict.
To run CardView, you must run Windows 3.1 in 386 enhanced mode (the default).
To start CardView, open the CardView group and double click
on the CardView icon. You see the main CardView window. Use the CardView on-line help utility for instructions on using the available options. If you minimize this window, CardView
displays icons that identify the cards in the slots.
Note
If you choose not to load the PCMCIA drivers when you start up your computer, CardView will not work.
Using Your Computer 2-19

Using Fax/Modem PC Cards

You may need to change your port settings to use a fax/ modem PC card in your ActionNote. With the card inserted, start CardView and follow these steps to make sure the settings are correct.
1. Select View.
2.
Check the COM port number, IRQ line, and base I/O port address for the fax/ modem. The settings for the EPSON fax/ modem PC card are as follows: COM3 Base I/O port address 03E8 IRQ line 7
3.
In the Windows Control Panel, select the Ports icon.
4. Select COM3.
5.
Select the Settings option, and then the Advanced option.
6.
Change the base I/O port address and interrupt request (IRQ) line to match the settings shown in CardView for
your fax/ modem.
7.
Save your data, close any open applications, and restart
Windows.

Using PC Cards with Instant On

The PCMCIA card and socket services provided with your
ActionNote are automatically loaded when you boot the
computer. During loading, the services are initialized so they
work correctly with your computer and PC cards.
2-20
Using Your Computer
If you use Instant On or the Low Battery Save to HDD options, the PCMCIA services are not reinitialized. In this case, your computer recognizes SRAM PC cards, but does not recognize most other PC cards, such as fax/ modem or LAN PC cards. To reinitialize the services, exit any application programs you are using and exit Windows. Then press Ctrl Alt Del to reboot your computer.

Installing Additional PC Card Drivers and Utilities

While the ActionNote is fully compatible with PCMCIA version 2.1 and JEIDA 4.1, some PC cards (such as LAN cards) require that you install special drivers or software before the card works correctly. For example, a LAN card may require you to install a socket services enabler either as a device driver or command that is executed when you load the network operating system.
See the documentation that came with your PC card to see if you need to install any special drivers. You can obtain the latest information on available PC card drivers by checking the Epson America Forum on CompuServe. See “Where to Get Help” in the Introduction to this manual for information about connecting to the Epson America Forum.
Using Your Computer 2-21
2-22
Using Your Computer
Chapter 3
Powering the Computer
You can power your ActionNote with the compact AC adapter, international AC adapter, removable NiMH battery, or optional automobile cigarette lighter adapter. This chapter describes:

Using the AC adapter

Using the battery
Conserving energy by using the computer’s power management features.
Note
In addition to the AC adapter and battery that come with your computer, you can purchase extra NiMH batteries, an AC adapter that plugs into an automobile cigarette lighter,
and an external battery charger. Contact your EPSON dealer or EPSON Accessories for more information about these options.
Using the AC Adapter
The AC adapter allows you to connect the ActionNote to a
standard electrical outlet to power the computer and charge the battery. You should use it whenever you have access to an electrical outlet, especially when you are using a PC card or fax/ modem, to conserve battery power.
Powering the Computer
3-1
The AC adapter included with your computer is designed to
operate in 100-240 VAC ranges with a frequency of 50/60 Hz. If you use the international AC adapter in a country other than the one where you purchased your computer, be sure to use the correct plug adapter to fit the electrical outlet.
To connect the AC adapter, see the instructions in Chapter 1. After you turn on your computer, the Power indicator light comes on. The Charge light is green if the battery is fully charged; it is orange if the battery is charging normally. See page 3-4 for information on charging the battery.

Using the Battery

The removable NiMH battery powers the computer when the AC adapter is not connected. The battery provides from 4 to 6 hours of power (color version) or 5 to 7 hours of power
(monochrome version) when you use your computer’s power management features.
The length of time the battery provides power depends on how you use the computer. It consumes more battery power if you use a bright screen display, access the hard disk and diskette drive often, or if you are using a PC card or fax/ modem.
To increase the amount of time you can use the computer without the AC adapter, you can keep a supply of additional charged batteries. This allows you to replace a spent battery
and continue your work.
Caution
Use only the NiMH battery (A882291) designed for use with the ActionNote 800 series computers.
3-2
Powering the Computer

Low Battery Protection

The ActionNote includes special power management features that protect your data when your battery runs low. When you have only a few minutes of power left, the Power indicator light flashes and the computer beeps. At this point, you should immediately save your data. To resume activity, you must either turn off the computer and replace the battery (as described below), or connect the AC adapter.
If the Low Battery option in Setup is set to Suspend, the computer automatically enters Suspend mode when the battery power reaches a critically low level. The contents of memory are protected for several hours. If the Low Battery option is set to Save to HDD, the memory contents are saved in a file on your hard disk drive, so they are always available. For more information, see “Using Instant On and Saving to Disk.”
If you are using Windows, you can select the Power icon in the Control Panel to see a screen that displays your battery’s status. For more information about the power management features available through Windows, see “Using the APM Interface” later in this chapter.

Replacing the Battery

Follow these steps to replace the battery:
1.
Complete your current activity and save your data.
2.
Press the power button to turn off the computer.
3.
Close the LCD screen and turn the computer over
Powering the Computer
3-3
4.
Press the battery release lever. Then lift the battery up and out of the case.
battery release lever
Caution
As you handle your batteries, avoid touching the battery contacts with any metal objects, such as keys or coins because they may short out the battery’s circuits.
5.
Insert the new battery into the compartment at an angle and then lower it into place.

Recharging the Battery

The battery that comes with your system is rechargeable. You may need to charge the battery before using it for the first time,
and you must recharge it when it runs out of power.
If you have additional batteries, it’s a good idea to keep them fully charged so you can replace the battery in your computer when it runs low. This is especially useful if you are traveling
and run the computer only off the battery.
3-4
Powering the Computer
Note
You can also purchase an optional external battery charger so you can charge an extra battery while using another in
your computer.
To charge the battery, leave it in the computer. Then connect the AC adapter. The computer automatically charges the battery whenever the AC adapter is attached.
It takes approximately 1.5 hours to charge a completely discharged battery when the computer is off or when it is in
Suspend mode. If you use the system while the battery is
recharging, it can take up to 2.5 hours.
If you find that over time the battery is losing its charge sooner, the life of the battery may be reaching its end. Try letting the battery discharge completely; then recharge it. If this fails, replace it with a new battery.
Note
NiMH batteries are recyclable. When you need to discard your battery, contact your local government agency for recycling information.
Powering the Computer
3-5
The computer’s charge light changes color as follows to show the battery charging status:
Green-battery is fully charged
Orange-battery is charging norm ally
Flashing orange-the battery is not installed properly or is damaged; remove the battery, examine it, and try reinstalling it.

Using the Power Management Features

Your ActionNote offers a variety of automatic and manual power management features to help you conserve battery
power. These features turn off various system
components—such as the CPU, the hard disk, and the LCD
screen-when they are not being used.
There are three power-saving modes that your computer can
enter: Idle, Standby, and Suspend. Each of the three modes
provides progressively increased power conservation and
affects the functioning of progressively more components in your computer. You can also set individual timeouts for the
hard disk drive and video components. In addition, the LCD
backlight turns off automatically when you close the cover.
3-6
Note
You can use all of the computer’s power management features in conjunction with the Intel®/ Microsoft Advanced Power Management (APM) interface, version 1.0 or higher. This interface is provided with Windows and may be provided with other software on your system. See page 3-10 for more information about how APM works along with your computer’s power management features.
Powering the Computer
The three power-saving modes are summarized in the following table:
Power-saving operations
Mode Entered when... Description Exited
System
Idle
System System is not CPU speed further Any system use or Standby
System System inactivity Suspend
CPU is not used CPU clock speed
used for set reduced: LCD period of time backlight turned performance in a
continues for next set period
reduced required: full system
off: HDD and other few seconds components in low power states
CPU clock stops: Fax/modem ring: LCD and HDD Resume button: full turned off: other components seconds suspended
When CPU is
performance immediately
fax/modem ring: full
performance in 15
You can enable any or all of these power-saving modes by using a combination of automatic and manual features, as described in the next section.

Automatic Features

Using the Power Management screen in Setup, you can set individual system inactivity time periods, at the end of which your computer will automatically enter the selected power-saving mode. You can access the Power Management screen in two ways:
When you start your computer, run Setup and press PgDn to display the screen.
Press Fn F8 at any time.
Powering the Computer
3-7
The Power Management screen also lets you do the following:
Disable any or all of the power-saving modes
Set individual timeout periods for the video and hard disk
drive components
Set up the computer to enter Suspend mode or save your
data automatically when your battery power is low
Enable Instant On
(See Chapter 1 for information on setting the Power
Management screen options.)
You can use these two function keys at the Power Management
screen to automatically configure your timeout periods:
F2—Selects Maximum Performance mode; maximizes system performance in all power management states, but allows some features to power down
F3—Selects Maximum Battery mode; minimizes battery
usage and decreases system performance in low power
states.
You may want to experiment to find the settings that work best
for you.

Manual Features

If you are not using Instant On, you can press the Suspend/
Resume button at any time to enter Suspend mode and
temporarily stop system activity when you do not need to use your computer for short periods of time. After you press
Suspend/ Resume, it takes a moment for the computer to enter Suspend mode. Then the Suspend indicator light comes on and
the screen goes dark.
3-8
Powering the Computer
With a fully charged battery, the system can operate in Suspend mode for several hours without losing data. To resume activity, press the Suspend/ Resume button again. The computer resumes normal operation at the point at which you suspended it.
Note
The Power Management option is set to AC Disabled and the Low Battery option is set to Suspend at the
factory. This protects your data by allowing the system to
enter Suspend mode automatically if you are running only on battery power and the battery runs low. Even if you select longer timeout periods or disable some of the features,
we recommend that you leave the Power Management
option set to either Enabled or AC Disabled, and the Low Battery option set to Suspend or Save to HDD.

Using Instant On and Saving to Disk

The Low Battery option in Setup allows you to select either Suspend or Save to HDD. In the Suspend mode, the computer continues to use a very small amount of power. If you select Suspend and leave your system suspended, the battery will eventually run out, and your data will be lost.
If you select Save to HDD, the contents of your system and video memory are saved to a special partition on your hard disk drive. Even if your battery runs out, your data is protected. Instant On works the same way, except that your data is saved to disk after you press the Suspend button.
To resume activity after saving to disk, replace your battery (if necessary) and press the power button. Your computer will return you to wherever you were when your battery ran out or you pressed Suspend.
Powering the Computer
3-9
Your hard disk drive is partitioned at the factory so that you
can use the Instant On or Save to HDD options. A 25MB
area of your disk is set aside for the saved data; this ensures that there is enough space for all memory configurations.
Because this area is a non-DOS partition, it is invisible to your
DOS-based software. The amount of disk space available to you for normal data storage is reduced.
To prepare your hard disk drive, you need to run the PHDISK utility, located in the C:\ PM directory. Type the following
command at the DOS prompt and press Enter:
PHDISK/CREATE
If you want to reclaim some of the hard disk space, you can run
FDISK. Be sure to back up your entire hard drive before you
begin; FDISK will erase all data on the disk. You will have to
reinstall DOS from diskettes and then restore your hard drive
files. See your MS-DOS on-line help utility for more
information.

Using the APM Interface

In addition to your computer’s power management features, your system also supports the Intel/ Microsoft Advanced
Power Management (APM) interface, version 1.0 or higher.
This interface enhances your system’s power-saving abilities by
providing increasing inactivity detection and lower CPU power
states without degrading performance.
APM is supported by MS-DOS versions 6.0 and higher, OS/ 2,
and Windows 3.1. APM is already enabled in the versions of
MS-DOS and Windows installed on your computer. MS-DOS
provides APM through the POWER.EXE utility. See your
MS-DOS on-line help utility for more information about
POWER.EXE.
3-10 Powering the Computer
Windows provides a Power icon in the Control Panel that allows you to select Standard, Advanced, or no power management modes and includes a battery status gauge. Use the Windows Power utility on-line help for more information about these features.
Once you have enabled your computer’s power management features and APM, the following operations are performed by APM:
Takes over power management functions from the system BIOS
Monitors all system activity
Detects true inactive states and power demands of the operating system and applications
Determines when to activate the necessary power management features
Allows MS-DOS, the computer’s BIOS, and your application programs to share power management features in the most efficient manner.
Note
If you disable your computer’s power management features, APM is also disabled, even if you have configured your
software to use it.
Powering the Computer
3-11
3-12
Powering the Computer
Chapter- 4
Installing Optional Devices
This chapter explains how to connect or install these devices:
External monitor
Serial device
External keyboard, keypad, mouse, or other PS/2 device
PC card
Hard disk drive
Expansion memory module
Higher-performance microprocessor
In tern al fax/ modem.

Connecting External Components

You can use the ports on the back of your computer to connect
an external monitor, parallel printer or scanner, serial device
such as a mouse or modem, or an external keyboard or keypad. If you frequently connect and disconnect these components, you may want to use the optional ActionPort Replicator.
You can attach your monitor, printer, and other external devices to the port replicator, and then connect the port replicator to your ActionNote. When you need to take the ActionNote away from your desk, you can leave all of the other parts of your system connected, so that you can quickly reconnect them when you return.
Installing Optional Devices
4-1
See the instructions that came with the port replicator for information about connecting it and using it with your computer.
Use the following illustration to locate the ports on the back of your computer as you connect external components.
Follow these steps to connect external components:
1.
Make sure both the computer and external component are turned off.
2.
If necessary, open the port cover on the back of the computer.
3.
Connect the component to the appropriate port.
4.
If the connector has retaining screws, tighten them.
4-2
Installing Optional Devices

Using an External Monitor

When you connect an external monitor, make sure you turn it on before you turn on the computer. Your system automatically detects the external monitor and displays your data on its screen. You can press Fn F10 to switch your display from the monitor to the LCD screen or to display on both screens simultaneously. You can also change the default display mode at start-up through the Boot Display option in Setup. See Chapter 1 for instructions.
Your computer includes special Windows drivers and the ChipsCPL utility that allow you to enhance the display characteristics of your LCD and/ or external monitor. You can also use the utility to select your display. For details, see “Using Video Drivers and Utilities” in Chapter 2.

Using the Serial Port

You can use the serial port to connect a device such as a serial mouse or fax/ modem. If you connect a serial mouse, you should use the Setup program to disable the built-in trackpad, as explained in Chapter 1.
The serial port is capable of sending and receiving data at a variety of speeds and with many different protocols. This means you need to configure the port to match the signals of the serial device you connect.
As a general rule, choose the highest speed (baud rate) and the protocol that provides the best error detection. Also, check the documentation that came with your serial device to see if you need to adjust any of the device settings.
Your computer’s default setting for the serial port is 3F8H (COM1). If you want to change this setting, run Setup as described in Chapter 1.
Installing Optional Devices
4-3

Using an External Keyboard or Mouse

You can use the external keyboard/ mouse port to connect a variety of PSI 2 compatible devices, including an external keyboard, keypad, or mouse.
Your computer automatically detects and configures the
device you connect (as long as the computer is off before you
connect it).
Note
When you connect a pointing device to this port, the built-in trackpad is au tom atically disabled.
Before you can use the device with your applications, you may
need to install the special software driver that came with it. See
the documentation supplied with the device for instructions.

Installing a PC Card

A PC card is a credit card-sized device that meets the PCMCIA
universal standard for adding memory, storage, and interface
capabilities to portable systems. Your computer’s built-in
PCMCIA slots support up to two Type I and Type II PC cards,
or one Type III card. The ActionNote also supports the Intel
ExCA standard for hot insertion, which means you can insert a
PC card into the card slot with the computer turned on.
®
The upper slot is slot 0 and the lower slot is slot 1. If you are
using a type III PC card, you must install it in the lower slot
(slot 1).
4-4
Installing Optional Devices
Follow these steps to install a PC card:
1.
Open the door covering the PC card bay on the left side of
your computer.
2.
Hold the PC card so the 68-pin connector on the edge of the card faces the PC card slot and the card’s label faces up.
release buttons
3.
Align the card in the card guides of the appropriate slot. Then push the card gently but firmly into the slot as far as it will go. (Part of the card extends from the slot.) When you feel resistance, stop pushing; do not force it into the slot.
When you have fully inserted the card, the release button on the side of the slot pops out slightly. The button on the left is for the upper slot; the one on the right is for the lower slot.
Installing Optional Devices
4-5
Caution
Do not change the setting of a PC memory card’s write-protect switch while the card is installed in the computer or you may damage the card. First eject the card, then change the switch setting and reinsert it.
When you want to remove the PC card, check the PC card
indicator light to verify that the computer is not accessing the
card. If you are using a LAN card, you may also want to log
out. Then press the appropriate release button to eject the card
and store it properly in the case that came with it.
See Chapter 2 for instructions on configuring your PC card(s).

Removing and Replacing the Hard Disk

If you want to install a higher capacity hard disk drive in your
ActionNote or remove the existing drive for service, you can
follow the instructions below. You should not need any tools.
Your ActionNote supports hard disk drives that have a 2.5-inch
form factor and a standard IDE interface, with a maximum
height of 19 mm.
Caution
Before you replace your hard disk drive, be sure to make backup copies of all your files and programs. Use the MWBACKUP utility in the Windows Applications group or the MS-DOS BACKUP command. Refer to the Windows Help utility for instructions on using MWBACKUP; use the MS-DOS help utility for instructions on using BACKUP.
4-6
Installing Optional Devices
Follow these steps to remove and replace the drive:
1.
Turn off the computer and disconnect any external devices or cables.
2.
Close the LCD screen and turn the computer over.
3.
Press the latch away from hard disk drive cover and slide the cover back slightly. Then lift the cover off, as shown below.
Installing Optional Devices
4-7
Pull up on the two metal tabs to disconnect the drive, and
4. remove it from the case.
Grasp the connector card by the edges and pull it away from
5. the drive, as shown below. Set the drive aside.
4-8
Installing Optional Devices
6.
To install a new drive, you first need to attach the connector card. Align the holes in the card with the group of 44 pins
on the right side of the drive connector. The metal tabs on the card should be facing up. Make sure the connector does not cover the group of four pins on the left side of the drive
connector.
7.
When you are sure the holes and pins are properly aligned,
carefully push the card straight onto the pins, pressing
firmly on the card until it is fully seated.
Caution
The hard disk drive compartment on your ActionNote
can accommodate drives up to 19 mm high. If the drive that comes with your computer is less than 19 mm high, it is installed above a spacer. If you are going to install a
19 mm drive, remove the spacer from the compartment before you perform step 8.
Installing Optional Devices
4-9
8.
Insert the drive and card into the drive compartment, aligning the connector on the card with the pins in the compartment. Press down on the metal tabs until the drive is fully seated.
4-10
Installing Optional Devices
9.
Position the drive cover over the compartment so that the small arrow on the cover aligns with the first notch in the latch. Lower the cover and then slide it until it snaps shut
10. Run Setup as described in Chapter 1 to make sure the computer recognizes your new drive.
If you want to use the Instant On or Low Battery Save to HDD features, you need to run FDISK and leave sufficient space on the disk unpartitioned. The amount of space should be equal to
your system memory plus 2MB. For example, if you have 4MB
of RAM, you should leave 6MB unpartitioned. Then run the PHDISK utility to configure the storage space on the drive. See
“Using Instant On and Saving to Disk” in Chapter 3 for more
information.
Installing Optional Devices 4-11

Installing Internal Components

You can easily upgrade your computer by installing the following internal components:
Memory module
Higher-performance microprocessor
Fax/ modem.
You must first remove the computer’s keyboard, as described in the following section.
Caution
Be sure to ground yourself when you install internal components. If you are not properly grounded, you could
generate an electric shock that could damage one of the
computer’s components when you touch it.
4-12
Installing Optional Devices

Removing the Keyboard

Follow these steps to remove the keyboard :
1.
Turn off the computer, remove the battery, and disconnect the AC adapter.
2.
Disconnect any peripheral devices
3.
Remove the plastic caps on both sides of the case below the
screen. Use a small screwdriver to release each cap and
then slide it off, as shown.
Installing Optional Devices 4-13
4.
Use a small screwdriver to gently loosen the plastic strip
above the keyboard.
5.
Lift up the strip and remove it from the case.
4-14
Installing Optional Devices
6.
Gently lift the keyboard from the top edge, remove it from
the case, and place it on a flat surface in front of the computer. Be careful not to pull on the keyboard cables.

Replacing the Keyboard

When you are ready to replace the keyboard, refer to the illustrations above and on page 4-14 as you follow these steps:
1.
Carefully lift up the keyboard and position it over the case.
2.
Insert the bottom edge of the keyboard into the case
3.
Gently press down on the upper edge of the keyboard until
it is securely in place. Make sure the flat cables are not caught under the edge of the keyboard.
Installing Optional Devices 4-15
4.
Position the plastic strip above the keyboard and snap it into place. The strip fits tightly, but it should not obstruct the function keys.
5.
Slide the plastic caps over the screws on each side of the case
below the screen and snap them into position. Make sure you use the correct cap for the left or right side; they will not slide into place on the wrong side.
After you have replaced the keyboard, check that the function keys operate smoothly. If any of the keys tend to stick, repeat the keyboard replacement procedure.

Installing a Memory Module

Your computer comes with 4MB of memory soldered on the
system board. If it has more than 4MB memory, it already has a memory module installed. You can check the amount of memory installed by running the Setup program. See “Running the Setup Program” in Chapter 1 for instructions.
You can increase your computer’s memory up to 24MB by installing a 4, 8, 16, or 20MB memory module.
Caution
The memory module can be easily damaged and is expensive to replace; so if you don’t feel confident about installing it yourself, ask your Authorized EPSON Servicer
for assistance.
If your computer already has a memory module installed on the board, and you want to replace it with a higher-capacity module, you need to remove the original memory module. Follow these steps:
1.
Remove the keyboard as described on pages 4-13 to 4-15.
4-16
Installing Optional Devices
2.
Press one of the plastic retaining clips toward the side of the socket and lift up on the edge of the memory module until it is released. (See the illustration below.)
3.
Grasp the module firmly and pull it out of the socket. You are now ready to install the new memory module.
Follow these steps to install the new memory module:
1.
Holding the memory module with the notch on the upper right corner, align it with the connector at the edge of the socket.
2.
Insert the memory module into the socket at an angle as shown, pressing along the edge until it clicks into place.
3.
Press down on the module until it snaps into the plastic retaining clips on the sides.
Installing Optional Devices 4-17
4.
If you are finished installing internal components, replace the keyboard as described on pages 4-15 to 4-16.
5.
Run the Setup program, as described in Chapter 1, to make
sure your computer recognizes the new memory configuration. (As soon as you turn on the computer, it will prompt you to run Setup because of the memory size mismatch.) If you later remove or change the memory module, be sure to run the Setup program again.

Upgrading the Microprocessor

You can upgrade your computer by installing a higher­performance microprocessor. The PGA (pin grid array) socket on the computer’s main board can accept both a processor on a daughterboard and a processor installed directly in the socket. A processor on a daughterboard may include 256KB of external cache; all supported processors include 8KB of internal cache.
Contact your nearest computer dealer for information on
obtaining a new microprocessor.
Before you purchase a new microprocessor, call the EPSON
Connection or your Authorized EPSON Servicer to make sure the processor can be used in your ActionNote. The following table lists the speed and voltage of some of the microprocessors you can install. If your processor is not on the list, see the documentation that came with the processor for information
about its voltage and operating speed.
Microprocessor upgrades
Microprocessor Intel DX4/75 3.3 Intel DX4/100 3.3 Cx486DX2-V80 4.0 80 40
4-18
Installing Optional Devices
Supply Voltage
(V)
Internal External frequency (MHz) frequency (MHz)
75
100
25 33
Caution
Removing the existing microprocessor requires the use of a chip puller. The microprocessor can be easily damaged and is expensive to replace; so if you don’t feel confident about installing it yourself, ask your Authorized EPSON Servicer for assistance.
Depending on the type of microprocessor you are installing, you may need to adjust one of the processor switches. If you need to set the CPU type switch, you must do so before you install the processor chip. See “Setting the Processor Speed, CPU Type, and Voltage Switches” for more information.

Replacing the Processor

Follow these steps to replace the processor chip :
1.
Remove the keyboard as described on pages 4-13 to 4-15.
2.
Refer to the illustration below to locate the microprocessor in
the center of the system board.
microprocessor
Installing Optional Devices 4-19
Caution
Make sure you ground yourself before you touch the processor chip. Then remain as stationary as possible while you install it. Do not touch the pins on the processor chip. Handle the microprocessor only by the edges of its case.
3.
Position the chip puller between the processor chip and the socket.
4.
Gently pull the processor chip straight up and set it aside.
5.
Remove the new chip from its package and inspect the pins. If they are bent, do not install the chip. Contact your
vendor for a new microprocessor.
6.
Position the processor chip over the socket, aligning the notched or marked corner of the chip with the pin 1 hole on the socket.
4-20
pin 1
Installing Optional Devices
Caution
Note that two holes in the socket are labeled “pin l." If you are installing a processor chip directly in the socket, insert pin 1 in the second row of holes from the right. You will see an empty row of holes in the socket to the right of the chip. If you are installing a processor on a daughterboard, insert pin 1 in the outer row of holes.
7.
When you are sure the microprocessor is positioned correctly, gently push it straight into the socket, pressing evenly on all sides.
Installing Optional Devices 4-21

Setting the Processor Speed, CPU Type, and Voltage Switches

Check the table on page 4-18 or refer to the processor’s
documentation to determine the external frequency (speed)
and supply voltage of the processor you installed. If necessary, follow these steps to adjust the processor speed, CPU type, and voltage switches for the new microprocessor.
1.
Use the illustration below to locate the switches
4-22
Installing Optional Devices
2.
To set the processor speed switch, use the tip of a small screwdriver or other tool to move the switch to the appropriate position.
25 33 40
3.
If necessary, use the tip of a small screwdriver or other tool
to set the CPU type switches, located in the processor
socket.
Intel QFP/PGA
4.
If necessary, use the tip of a small screwdriver or other tool
Cyrix QFP
Cyrix PGA
to set the voltage switch, located on the underside of the power converter board.
4.0 3.6 3.3
Installing Optional Devices
4-23
5.
If you are finished installing internal components, replace the keyboard as described on pages 4-15 to 4-16.
6.
Run the Setup program, as described in Chapter 1, to update your computer’s configuration with the new microprocessor.

Installing the Fax/Modem

If your computer did not come with the internal fax/ modem, you can install it yourself. See the Introduction for information
about obtaining optional accessories for your ActionNote
computer.
Follow these steps to install the fax/ modem:
1.
Remove the keyboard as described on pages 4-13 to 4-15
2.
Refer to the illustration on page 4-25 to locate the fax/ modem connector next to the power converter on the system board.
3.
Remove the plastic insert covering the fax/ modem port opening on the left side of the computer, next to the PC card slots. Insert the tip of a screwdriver through the slot in the plastic cover and carefully pry the cover off. You may need to use gently increasing presure to break the cover
away from the case and push it out.
4-24
Installing Optional Devices
4.
Insert the phone jack end of the fax/ modem card through the port opening and align the connector on the card with the connector on the system board, as shown:
fax/modem
connectors
5.
Make sure the pins in the fax/ modem connector are directly over the holes in the connector on the system board. Then gently push the card straight into the connector.
6.
If you are finished installing internal components, replace the keyboard as described on pages 4-15 to 4-16.
7.
Run the Setup program, as described in Chapter 1, to make sure the port address is set correctly for the fax/ modem. The default setting is COM2.
Installing Optional Devices
4-25

Connecting a Phone Line

You can connect your telephone line directly to the fax/ modem in your ActionNote with a standard RJ-11 telephone cable.
Position the phone line connector so the tab faces down and aligns with the notch in the phone jack on the left side of your computer. Then insert the cable into the phone jack. (Connect the other end of the cable to the modular jack outlet for your phone line, if necessary.)
Once you connect the phone line, you’ll need to install the software that came with your fax/ modem. See your software manuals for instructions on installing these programs and using them with your system.
Note
Your fax/ modem also has an internal modem command set that you may need to use in certain situations to control data transmission. See Appendix B for a summary of the modem commmand set.
4-26
Installing Optional Devices
Chapter- 5
Troubleshooting
You probably won’t encounter any difficulties as you set up
and use your ActionNote. If anything out of the ordinary happens, however, refer to this chapter for help. The following issues are covered:
Identifying your system
Error messages
Computer won’t start
Battery or AC adapter problems
LCD or external monitor problems
Computer locks up
Password problems
Trackpad or external pointing device problems
Diskette or diskette drive problems
Hard disk problems
Software problems
Printer problems
Memory module problems
Fax/ modem problems
PC card problems
Troubleshooting
5-1
If the suggestions here do not solve the problem, perform the
steps below to identify your system and make a note of any error messages your computer displays. Then contact your Authorized EPSON Servicer or call the EPSON Connection at
(800) 922-8911 (in the U.S.) or (800) GO-EPSON (in Canada).

ldentifying Your System

When you request technical assistance, be ready to provide the
serial number of your computer, its system BIOS version number, its configuration (including the types of disk drives
and options), and the names and version numbers of any
software programs you are using.
Use these guidelines to gather information about your system:
Serial number Look on the underside of the
computer to find the serial number.
System BIOS version
System
configuration
Restart your system. The computer displays the system BIOS version number as it performs power-on diagnostics.
Press F8 during start-up; write down the BIOS version number and the configuration settings shown on the
Setup screens.
Windows version When your computer has loaded
Windows, select Help from the menu bar. Then select About Program
Manager to see the version number.
5-2
Troubleshooting
Software versions
In Windows applications, select About from the Help menu, or read the version number from the banner
screen displayed when the program starts, or check your software manual.
MS-DOS version
CONFIG.SYS
AUTOEXEC.BAT
SYSTEM.INI and WIN.INI
In Windows, select the MS-DOS Prompt icon. When the MS-DOS prompt appears, type VER and press
Enter to display the MS-DOS version
number.
In Windows, use the Sysedit utility in the Applications group to see a list of the system configuration commands
in the file. At the MS-DOS prompt, type TYPE C:\CONFIG.SYS and
press Enter.
In Windows, use the Sysedit utility in
the Applications group to see a list of
the system startup commands in the
file. At the MS-DOS prompt, type
TYPE C:\AUTOEXEC .BAT and press
Enter.
Use the Sysedit utility in the
Applications group to see the
Windows initialization commands in
these files.
Troubleshooting 5-3
Note
Your hard disk drive includes a C:\ BACKUP directory containing important system configuration files. If you need to restore the original versions of these files, use DOS or the Windows File Manager to copy them from the BACKUP directory. Copy CONFIG.SYS and AUTOEXEC.BAT to C:\
Copy *.INI to C:\WINDOWS.

Error Messages

Your computer’s built-in memory (ROM) contains a series of diagnostic programs, called power-on diagnostics, which your computer runs automatically every time you turn it on. These programs check internal devices such as ROM, RAM, the timer, the keyboard controller, and the hard disk drive.
When the diagnostics test RAM, you can see the total amount of memory currently installed in your system.
If the computer finds an error, it displays an error message on the screen. Write down the message and give it to the person who is helping you when you report the problem.
If the error is serious, the computer cancels further checking
and halts system initialization. The error message remains on the screen and the computer locks up. If this happens, contact your Authorized EPSON Servicer or the EPSON Connection to report the problem.
5-4
Troubleshooting

The Computer Won't Start

If your computer does not start when you press the power button, try the following:
1.
Check the Power light. If the light is not on, go to step 3. If it is on, check the Suspend light. If the light is on, press any
key. If it is flashing, press the Suspend/ Resume key.
2.
Check the Charge light. If it is flashing orange, the battery
may be damaged or incorrectly installed.
3.
Press the power button to turn off the computer. If you are using the battery, remove it and reinstall it. If you are using the AC adapter, disconnect it and then reconnect it. Then turn the power on again.
4.
If the computer still does not start, the problem is probably
caused by the power source; see “Battery Problems” or
“AC Adapter Problems,” below.

Battery Problems

If you have trouble running the computer from a battery, follow the steps in this section to find the problem. (Be sure to read Chapter 3 for information on powering your system.)
1.
The battery power may be very low. If you have a second
battery that is fully charged, use it to replace the one in the
computer. If the computer then works properly, you need
to recharge the other battery. See Chapter 3 for instructions.
2.
If you replace the battery and the computer does not work
properly, the new battery may also not be fully charged.
Recharge this battery until it reaches its maximum capacity.
Troubleshooting
5-5
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