Epson America makes no representations or warranties, either express or implied, by or
with respect to anything in this manual, and shall not be liable for any implied warranties
ofmerchantability and fitness for a particular purpose or for any indirect, special, or
consequential damages. Some states do not allow the exclusion of incidental or
consequential damages, so this exclusion may not apply to you.
COPYRIGHT NOTICE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Epson
America, Inc. No patent liability is assumed with respect to the use of information
contained herein. Nor is any liability assumed for damages resulting from the use of the
information contained herein. Further, this publication and features described herein are
subject to change without notice.
TRADEMARKS
EPSON is a registered trademark of Seiko Epson Corporation
ActionNote, ActionPort, and ActionPoint are trademarks of Epson America, Inc.
EPSON Connection and EPSON Direct are service marks of Epson America, Inc.
General notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in
those marks.
Read all of these instructions and save them for later reference. Follow
all warnings and instructions marked on the computer.
Turn off the computer before cleaning. Clean with a damp cloth only.
Do not spill liquid on the computer.
Use only the type of power source indicated on the computer’s label.
Avoid using outlets on the same circuit as photocopiers or air control
systems that regularly switch on and off.
Do not let the computer’s power cord become damaged or frayed.
If you use an extension cord with the computer, make sure the total
ampere rating of the devices plugged into the extension cord does
not exceed the cord’s ampere rating. Also, make sure the total of all
devices plugged into the wall outlet does not exceed 15 amperes.
Except as specifically explained in this User's Guide, do not attempt
to service the computer yourself.
Unplug the computer and refer servicing to qualified service
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the
computer; if the computer has been dropped or the cabinet damaged;
if the computer does not operate normally or exhibits a distinct
change in performance. Adjust only those controls that are covered
by the operating instructions.
When travelling by airplane, be sure to take your computer into the
passenger compartment as carry-on luggage to prevent it from being
stored in an unpressurized storage area.
If you plan to use the computer in Germany, observe the following:
To provide adequate short-circuit protection and over-current
protection for this computer, the building installation must be
protected by a 16 Amp circuit breaker.
Beim Anschluß des Computers an die Netzversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem
16 A Überstromschutzschalter abgesichert ist.
iii
Importantes Instructions de Sécurité
Lire attentivement les instructions suivantes et les conserver pour les
consulter en cas de besoin. Observer soigneusement tous les
avertissements et directives marques sur l’ordinateur.
l Debrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon
humide. Veiller a ne pas renverser de liquides sur l’appareil.
l Utiliser seulement le type de source d’alimentation électrique indiqué
sur l’etiquette.
l Ne jamais utiliser une prise sur le méme circuit qu’un appareil a
photocopies ou un systéme de contrôle de ventilation avec
commutation marche-arrét automatique.
l S’assurer que le cordon d’alimentation de l’ordinateur n’est pas
abîme ni effiloché.
l Dans le cas où on utilise un cordon de rallonge avec l’ordinateur,
s’assurer que l’intensite en amperes requise pour tous les appareils
branches sur ce cordon ne soit pas supérieure à la capacité du cordon.
S’assurer aussi que cette intensté ne dépasse jamais la somme de 15
amperes pour l’ensemble des appareils.
l Sauf dans les cas spécifiques expliqués dans ce manuel de l’usager,
ne pas essayer d’entretenir ou de réparer l’ordinateur soi-méme.
l Debrancher l’ordinateur et contacter un technicien qualifié dans les
circonstances suivantes:
Si le cordon ou la prise sont abîmés; si un liquide a pénéré a
l’intérieur de l’appareil; si on a laissé tomber l’appareil ou si le bonîer
est endommagé; si l’ordinateur ne fonctionne pas normalement ou
fonctionne d'une maniére trés différente de l’ordinaire. N’ajuster que
les commandes dérites dans les directives.
l Pour les voyages par avion, prendre l’ordinateur avec soi dans la
cabine comme bagage à main, pour éviter qu’il soit transporté dans
une soute non pressurisée.
l Pour utiliser l’ordinateur en Allemagne, il est nécessaire que le
bâtiment soit muni d’un disjoncteur de 16 amperes pour protéger
l’ordinateur contre les courts-circuits et le survoltage.
iv
Wichtige Sicherheitshinweise
Bitte lesen Sie diese Sicherheitshinweise, und heben Sie sie zur späteren
Verwendung auf. Beachten Sie alle Warnungen und Anweisungen, die
auf dem Computer angebracht sind.
Schalten Sie den Computer vor der Reinigung aus. Verwenden Sie
zur Reinigung nur ein sauberes Tuch. Achten Sie darauf, daß keine
Flüssigkeiten auf dem Computer verschüttet werden.
Verwenden Sie nur die auf dem Typenschild des Computers
angegebene Stromversorgung.
Schließen Sie den Computer nicht an denselben Stromkreis an wie
Fotokopiergeräte oder Klimaanlagen, die sich regelmäßig ein-und
ausschalten.
Achten Sie darauf, daß das Netzkabel des Computers stets in
einwandfreiem Zustand ist.
Stellen Sie bei Verwendung eines Verlängerungskabels sicher, daß
der gesamte Amperewert aller an das Verlängerungskabel
angeschlossenen Geräte den zulässigen Höchstwert des Kabels nicht
überschreitet. Stellen Sie ferner sicher, daß der Gesamtwert aller an
die Wandsteckdose angeschlossenen Geräte 15 Ampere nicht
überschreitet.
Führen Sie keine Wartungsarbeiten am Computer durch, die über
das im Benutzerhmdbuch beschriebene Ausmaß hinausgehen.
Ziehen Sie den Computer heraus, und rufen Sie qualifiziertes
Wartungspersonal, wenn eine der folgenden Bedingungen auftritt:
Das Netzkabel oder der Netzstecker ist beschädigt; Flüssigkeit ist in
den Computer eingetreten; der Computer wurde fallengelassen oder
das Gehäuse ist beschädigt; der Computer funktioniert nicht
ordnungsgemäß oder die Leistung hat sich merklich geändert. Stellen
Sie nur die Bedienelemente ein, die in der Gebrauchsanweisung
beschrieben sind.
Nehmen Sie den Computer bei Flugreisen als Handgepäck mit in den
Fluggastraum, damit er nicht in einem drucklosen Frachtraum
verstaut wird.
V
l Beachten Sie den folgenden Hinweis, wenn Sie den Computer in
Deutschland in Betrieb nehmen:
Beim Anschlulß des Computers an die Netzversorgung muß
sichergestellt werden, dalß die Gebäudeinstallation mit einem 16 A
Überstromschutzschalter abgesichert ist.
vi
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio and
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
Consult an experienced radio/ TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels that
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to
unused interfaces.
Changes or modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
FOR CANADIAN USERS
This digital apparatus does not exceed the Class Blimits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numkique n’émet pas de bruits radioélectriques d&passant les limites
applicables aux appareils numériques de Classe Bprescrites dans le réglement sur le
brouillage radioélectrique édicté par le Ministére des Communications du Canada.
Contents
Introduction
Computer Features
Optional Equipment
Power-saving Features
What This Manual Covers
Conventions Used in This Manual
Where to Get Help
CompuServe On-line Support
Chapter 1
Opening the Screen
Identifying the System Components
Front View
Rear Panel and Left Side
Using the AC Adapters
Connecting the Lightweight AC Adapter
Connecting the International AC Adapter
Turning the Computer On and Off
Reading the Indicator Lights
Making Backup Copies of Your Files
Running the Setup Program
When to Run Setup
Starting the Program
Changing the Settings
Setting, Deleting, and Changing a Password
Exiting Setup
...........................
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.......................
............................
Setting Up the Computer
...........................
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2
3
4
5
6
6
7
1-1
1-2
1-2
1-3
1-3
1-4
1-4
1-6
1-8
1-9
1-9
1-10
1-10
1-10
1-13
1-16
vii
Chapter 2
Using Your Computer
Caring for the Computer
Protecting the Hard Disk
Using Energy Wisely
Using the Keyboard
Using the Fn Key Functions
........................
.....................
..........................
...........................
...................
Using the Embedded Numeric Keypad
Using the Trackpad
Resetting the Computer
Changing the CPU Speed
Adjusting the LCD Screen
Using Password Security
Entering a System Password
Entering a Setup Password
Using Diskettes
Using Video Drivers and Utilities
Configuring PC Cards
Using CardSoft
Using CardView
Using Fax/ Modem PC Cards
Using PC Cards with Instant On
...........................
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........................
...................
....................
.............................
...................
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..................
................
Installing Additional PC Card Drivers and Utilities
Chapter 3
Using the AC Adapter
Using the Battery
Low Battery Protection
Replacing the Battery
Recharging the Battery
Powering the Computer
...........
..............
........
.........
........
Using the Power Management Features
Automatic Features
Manual Features
..........
............
Using Instant On and Saving to Disk
Using the APM Interface
.......
............
.....
2-2
2-2
2-3
2-4
2-4
2-5
2-6
2-7
2-8
2-8
2-8
2-9
2-10
2-10
2-12
2-13
2-14
2-19
2-20
2-20
2-21
3-1
3-2
3-3
3-3
3-4
3-6
3-7
3-8
3-9
3-10
viii
Chapter 4
Ins falling
Optional De vices
Connecting External Components
Using an External Monitor
Using the Serial Port
Using an External Keyboard or Mouse
Installing a PC Card
Removing and Replacing the Hard Disk
Installing Internal Components
Removing the Keyboard
Replacing the Keyboard
Installing a Memory Module
Upgrading the Microprocessor
Replacing the Processor
Setting the Processor Speed, CPU Type, and Voltage Switches 4-22
Installing the Fax/ Modem
Connecting a Phone Line
Chapter 5
Identifying Your System
Error Messages
The Computer Won’t Start
Battery Problems
AC Adapter Problems
The LCD Screen Is Blank
The External Monitor Screen Is Blank
The Computer Locks Up
Password Problems
Trackpad Problems
External Pointing Device Problems
Diskette Problems
Diskette Drive Problems
Hard Disk Problems
Software Problems
Printer Problems
Memory Module Problems
Fax/ Modem Problems
PC Card Problems
800 Series notebook computers
provide exceptional speed, display quality, and flexibilityall delivered by the latest in notebook computer technology.
With the ActionNote’s standard memory and pre-installed
MS-DOS,® Microsoft® Windows,
TM
and other software, you can
run a vast array of the latest applications, utilities, and games
designed for productivity and for fun.
Your high-capacity hard disk drive will hold the hundreds of
program and data files you will create as you use your
computer. With optional components like the internal audio
card and fax/ modem, you can extend the capabilities of your
ActionNote.
And when you’re ready to upgrade, you can add memory, a
higher-performance processor, or a larger hard disk drive. Your
computer’s two PCMCIA card slots allow you to quickly and
easily add a fax/ modem, flash RAM, local area network (LAN),
or other PC card options.
You can even use your computer like a desktop PC by
connecting an external monitor, keyboard, mouse, and printer.
With the optional ActionPort
TM
Replicator, you can quickly
switch from portable to desktop usage. The port replicator
includes two PCMCIA slots and an additional serial port, as
well as duplicating the computer’s I/O ports.
Introduction 1
Computer Features
Upgradable 486 microprocessor with integrated math
coprocessor and 8KB of internal cache memory in
write-back mode
4MB or 8MB of RAM, expandable up to 24MB
Backlit LCD screen; 9.5-inch monochrome version emulates
VGA color with 64 shades of gray; 10.3-inch dual-scan STN
and 10.4-inch active-matrix TFT versions offer 256 colors
Upgradable hard disk drive
Video controller with high-speed, 32-bit, local bus
technology supporting resolutions up to 1024 x 768 in
16 colors on an external monitor
State-of-the-art ActionPoint
TM
trackpad with two buttons
Built-in 3.5-inch, 1.44MB diskette drive
Two built-in PCMCIA slots supporting two Type I or
Type II cards or one Type III card
Serial port, bidirectional parallel port, PS/ 2® keyboard/
mouse port, auto-sensing external video port, and port
replicator connector
Long-lasting, rechargeable NiMH (nickel metal hydride)
battery
Lightweight AC adapter
Advanced power management features and “instant-on”
support
Support for security lock
2 Introduction
Preinstalled software on your hard disk drive, including
the latest versions of MS-DOS and Microsoft Windows;
on-line version of this User's Guide, Windows manual, and
other manuals, providing instructions and information
while you are on the road
Your ActionNote has been configured for you and the hard
disk drive already contains most of the software you need. In
addition, drivers and utilities for your PCMCIA card slots,
video system, and trackpad have already been installed.
See the About EPSON on-line group for the latest information
about your computer and the software, manuals, diskettes, and
brochures that are included.
Optional Equipment
You can easily upgrade your ActionNote with the equipment
listed below. See Chapter 4 for instructions on installing
internal options.
Internal 14.4 fax/ modem, including software
16-bit stereo audio card; Business Audio and Sound Blaster
PRO’“-compatible, with drivers and software applications
4MB, 8MB, 16MB, or 20MB memory module
Higher-performance microprocessor
Higher-capacity hard disk drive
Extra battery pack
Extra AC adapter or international AC adapter
Auto adapter
Introduction 3
External battery charger
Security lock
ActionPort Replicator
Type I, II, and III PC cards.
For information on purchasing optional equipment, see the
Accessories icon in the About EPSON on-line group.
Power-saving Features
This computer complies with the United States Environmental
Protection Agency’s Energy Star Program, which promotes the
manufacture of energy-efficient printers, computers, and
monitors. Your computer’s power management features place
the system in a low-power suspend mode when it has been
inactive for a specified period of time. The Setup program lets
you select different time-out periods for the hard disk drive
and LCD screen so you can ensure that the power management
features fit the way you work.
Note
If you use an Energy Star compliant external monitor with
your computer, it also goes into a low-power standby mode
because it is not receiving video signals from your computer.
(Screens on non-compliant monitors go blank but do not
enter a low-power mode.)
4 Introduction
What This Manual Covers
You do not need to read everything in this book to use your
computer; see the following chapter summaries:
Chapter 1 provides steps for setting up your computer.
Chapter 2 covers basic information about using the computer.
Chapter 3 explains how to power your computer with the AC
adapter or the battery and how to conserve battery power.
Chapter 4 describes how to connect optional devices and
upgrade your computer.
Chapter 5 provides troubleshooting tips.
Appendix A lists the computer’s specifications.
Appendix B summarizes the built-in commands for the
optional internal fax/ modem.
Appendix C provides basic information about the optional
audio card and audio software.
At the end of the manual, you’ll find an Index and a list of
EPSON’s U.S. and international marketing locations.
Introduction 5
Conventions Used in This Manual
This manual uses the following conventions in the text:
ExampIeMeaning
Enter
Fn F10
C:\DOSText as it appearson the screen
DISKCOPY A: C:Text that you type exactly as shown
Keysyou presson the keyboard
Keysyou press at the same time; hold down the
key marked Fn and press the F10 key
Where to Get Help
If you purchased your computer in the United States or
Canada, EPSON provides customer support and service
through a network of Authorized EPSON Customer Care
Centers. EPSON also provides support services through the
EPSON Connection.” In the United States, dial (800) 922-8911.
In Canada, dial (800) GO-EPSON.
Call the EPSON Connection for the following:
Technical assistance with the installation, configuration,
and operation of EPSON products
Assistance in locating your nearest Authorized EPSON
Reseller or Customer Care Center
Assistance with Extra Care Road Service
Customer relations
EPSON technical information library fax service
Product literature on current and new products.
6 Introduction
You can purchase accessories, manuals, or parts for EPSON
products from EPSON Accessories at (800) 873-7766 (U.S. sales
only). In Canada, call (800) GO-EPSON.
When you call for technical assistance, be ready to identify
your system and its configuration, and provide any error
messages to the support staff. See Chapter 5 for more
information.
If you purchased your computer in the United States or
Canada, EPSON also provides Extra Care Road Service. Your
ActionNote package should contain information on this
program; if not, call the EPSON Connection.
If you purchased your computer outside the United States or
Canada, contact your Authorized EPSON Servicer or the
marketing location nearest you for customer support and
service. International marketing locations are listed at the end
of this manual.
If you need help with any software application program you
are using, see the documentation that came with that program
for technical support information.
CompuServe On-line Support
Your computer includes the CompuServe WinCIM
information manager installed on your hard disk drive and a
free trial subscription to CompuServe’s extended services and
forums. The brochure that came with your computer describes
all the CompuServe services and how to access them, as well as
providing subscription information.
Note
To access CompuServe, you must have a modem. you can
install the optional internal fax/ modem, connect an external
modem to your serial port, or install a fax/ modem PC card.
®
Introduction 7
The fastest way to access helpful tips, specifications, drivers,
application notes, and bulletins for EPSON products is through
the Epson America Forum on CompuServe.
To access the Epson America Forum in WinCIM, simply click
on the green traffic light icon and type EPSON at the menu
prompt.
8 Introduction
Chapter- 1
Setting Up the Computer
This chapter describes how to set up your computer. It covers:
Opening the screen
Identifying the system components
Connecting the AC adapter
Turning the computer on and off
Reading the indicator lights
Backing up files
Running the Setup program
Opening the Screen
To open the LCD screen, slide the latches on each side of the
computer’s lid and lift up the screen.
Setting Up the Computer
1-1
Identifying the System Components
Before getting started, refer to the illustrations in this section to
identify the different parts of your computer.
Front View
*These parts function only with the optional audio card installed.
1-2
Setting Up the Computer
Rear Panel and Left Side
* Available only with the optional internal fax/modem installed.
Using the AC Adapters
The lightweight AC adapter included with your computer
operates in the input ranges 100-240 VAC and 50/ 60 Hz.
If you purchased your computer outside the United States, you
will have the international AC adapter, which includes a
ground pin and operates within the same input ranges as the
lightweight adapter.
EPSON also offers an auto adapter (A882241).
Caution
Use only adapters designed for the Action Note 800 Series
(lightweight adapter A882051, international adapter
A882101), or you could damage the computer.
Setting Up the Computer
1-3
Connecting the Lightweight AC Adapter
Connect the AC adapter cable to the DC-in port at the back of
the computer.
Then flip the adapter’s two prongs out of their compartment
and connect the adapter to an electrical outlet.
Connecting the International AC Adapter
If you are using the international adapter in a country other
than the one where you purchased your computer, make sure
you have the correct power cable before you connect the AC
adapter to an electrical outlet.
1-4
Setting Up the Computer
Follow these steps to connect the international AC adapter:
1.
Connect the adapter cable to the DC-in port at the back of the
computer.
2.
Connect the power cable to the AC adapter
3.
Connect the other end of the power cable to a grounded
electrical outlet.
Setting Up the Computer
1-5
For more information about powering the computer with the
AC adapter, see Chapter 3. For instructions on connecting
optional equipment to your computer, see Chapter 4.
Turning the Computer On and Off
The first time you use your computer, the battery may not be
charged; so make sure the AC adapter is connected. Then press
the power button below the screen to turn on the computer.
The computer displays copyright information and then begins
a series of power-on diagnostics that check the circuit boards,
memory, ports, keyboard, and disk drives. It displays several
messages, including this prompt:
Press F8 to run SETUP
(Ignore this prompt for now, you just want to make sure the
computer works properly.)
You then see a prompt asking if you want to load PC card
drivers. If you do not respond to the prompt within 5 seconds,
the computer loads the drivers and continues to boot. Ignore
this prompt also. (See “Configuring PC Cards” in Chapter 2 for
more information about this prompt.)
Your computer comes with MS-DOS and Microsoft Windows
installed on the hard disk, so it starts up in Windows as soon as
it completes power-on diagnostics.
Note
If you want to adjust the brightness and contrast of the
display, use the sliding control buttons below the screen.
For more information about adjusting your display, see
Chapter 2.
1-6
Setting Up the Computer
If you plan to use another operating system, such as OS/ 2,
®
UNIX,® or Windows NT, you can install it now. See the
documentation that came with it for installation instructions.
Before you turn off your computer, save your data and exit the
program you are currently using. Make sure the computer is
not accessing data from the diskette drive, hard disk drive, or a
PC card; then press the power button to turn off the computer.
Caution
Always make sure the computer is off before you connect or
disconnect equipment, such as a printer or external
keyboard. You can, however, insert or remove a PC card
while the computer is on.
Setting Up the Computer
1-7
Reading the Indicator Lights
The indicator lights on your computer provide information
about the computer’s operation.
Indicator for lights
IconName
Power
Suspend
Charge
Diskette drive
Hard disk drive
PCMCIA
cl
Num Lock
Caps Lock
A
Scroll Lock
Meaning
Computer is on
Green-Standby mode: press any key to
return to full power
Flashing green-Suspend mode: press
Suspend/Resume button to return to full
power
Orange-battery is charging normally
Green-battery is fully charged
Flashing orange-battery is not installed
correctly or is damaged
Computer is accessing the diskette drive
Computer is accessing the hard disk drive
Computer is accessing a PC card
Num Lock is on, which activates the
embedded numeric keypad
Caps Lock is on
Scroll Lock is on
For more information about the Power, Suspend, and Charge
lights, see Chapter 3.
1-8
Setting Up the Computer
Making Backup Copies of Your Files
Before you start using your computer, it’s a good idea to make
a backup copy of your hard disk drive. Use the MWBACKUP
utility in the Windows Applications group or the MS-DOS
BACKUP command to back up the contents of the drive. Refer
to the Windows Help utility for instructions on using
MWBACKUP; use the MS-DOS help utility for instructions on
using BACKUP.
You should make backup copies of any diskettes you have that
contain programs and store the copies away from your
originals. Also be sure to regularly back up your hard disk
drive to preserve the files and programs you store there.
Your hard disk drive includes a C:\ BACKUP directory
containing important system configuration files. If you need to
restore the original versions of these files, use DOS or the
Windows File Manager to copy them from the BACKUP
directory. Copy CONFIG.SYS and AUTOEXEC.BAT to C:\
Copy *.INI to C:\ WINDOWS.
Running the Setup Program
The Setup program defines your system’s configuration so the
computer recognizes all of its devices. The Setup program is
stored in the computer’s ROM (read only memory), where you
can access it any time you turn on or reset the computer.
The configuration you define through Setup is stored in a
special area of memory, which is backed up by a battery and is
not erased when you turn off or reset the computer.
Setting Up the Computer
1-9
When to Run Setup
Because your computer was set up and configured for you, the
configuration information may be correct for your needs.
However, you may want to run Setup to enter the correct time
and date, set a password, or customize the power management
features. In addition, any time you change the computer’s
configuration (by installing or removing optional devices, for
example), you need to run Setup to update the configuration.
Starting the Program
To start Setup, make sure there is no diskette in the diskette
drive; then turn on your computer. (If your computer is already
on, exit any program you are using and press
reset the computer.) During power-on diagnostics you see the
following prompt at the bottom of your screen:
Press F8 to run SETUP
As soon as you see this message, press F8.
If you do not press F8 within 5 seconds, the computer loads
Windows. If this happens, exit Windows and press
to reset the computer.
Ctrl Alt Del to
Ctrl Alt Del
Changing the Settings
When the computer starts Setup, you see the Page 1 screen,
which displays your computer’s memory configuration in
addition to the settings you can change. Your total system
memory consists of the base memory plus extended memory.
Use the keys to move the cursor from option to
option. Once you have highlighted an option you want to
change, press the + or --key as many times as necessary to
scroll through the settings and select the one you want. Press
PgDn or PgUp to go to the next or previous Setup screen.
1-10
Setting Up the Computer
Help information is available for each option. Highlight the
option you want to change and press F1 to get Help. Setup lets
you change or verify the settings listed in the following tables.
Setup page 1 options
Setting
System Time
System Date
Update Flash
Hard Disk 1
CPU Speed
Quick BootAllows you to skipDisabled*
Boot Drive
Password
Security
Description
Sets the time used by the
system
Sets the date used by the
system
Allows you to upgrade your
BIOS from a disketteDisabled*
Sets the type of drive installedAuto (automatically
or allows you to define thedetected)*
type
Sets the processor speed
non-essential diagnostic tests
at startup
Sets the drive from which
operating system will be
loaded at startup
See “Setting, Deleting, and
Changing a Password” belowEnabled
Applies password protectionSETUP*
to entire system or Setup only
Options
hh:mm:ss
format)
mmm dd, yyyy
Enabled
User
None
Fast*
Slow
Enabled
C:, A*
A:, C
Disabled*
SYSTEM
(24 hour
Boot Display
* Default setting
Sets the display mode at
startup: Auto lets the system
select the LCD screen or
monitor (if connected): Simul
displays on both
Setting Up the Computer
Auto*
Simul
1-11
The table below lists the power management options. For a
complete description of the power management features, see
Chapter 3.
Power management options
Setting
Power Management
System Idle
System Standby
System Suspend
Hard Disk Timeout
Screen Timeout
Low Battery
Instant On
* Default setting
Options
Enabled
Disabled
AC Disabled *
Disabled
Enabled *
Disabled
1 to 15 minutes
Disabled
1 to 15 minutes
Disabled
1 to 15 minutes
Disabled
1 to 15 minutes
Suspend*
Save to HDD
Disabled
Enabled
Disabled
You can also use the F2 and F3 keys to automatically set all the
power management features. See Chapter 3 for more
information.
1-12
Setting Up the Computer
The table below lists the Setup options for advanced features
and support of external devices.
Setup page 3 options
Setting
Internal CacheControls the processor’sEnabled*
External CacheControls the processor’sEnabled*
Serial Port
Fax/Modem
Parallel Port
Audio
Pointing Device
DescriptionOptions
internal cache operation
external cache operation
when external cache is
installed
Assigns the serial port
address
Assigns the port address for
the fax/modem when it is
installedDisabled
Controls the parallel port378h (LPT1)*
operationDisabled
Allows you to disable the
audio card (when installed),Disabled
in case you need to use the
IRQ or memory address for
another device
Allows you to disable the
built-in trackpad, in caseDisabled
you connect a serial mouse
Disabled
Disabled
3F8h (COM1)*
2F8h (COM2)
Disabled
3F8h (COM1)
2F8h (COM2)*
Enabled*
Enabled*
* Default setting
Setting, Deleting, and Changing a Password
You can set two types of passwords for your computer: a
system password and a Setup password. The system password
prevents an unauthorized user from accessing any programs or
data on your computer, including the Setup program. The
Setup password prevents access only to the Setup program and
your system configuration information.
Setting Up the Computer
1-13
If you set a system password, the computer will prompt you to
enter it each time you turn on or reset your computer. If you set
a Setup password, the computer prompts you to enter it each
time you press F8 to run Setup.
Follow the instructions in the next sections to set, delete, or
change your password. Then see the instructions in Chapter 3
for entering your password when the system prompts you for
it.
Setting a pass word
Follow these steps to set a password:
1.
Highlight the Password option. You see a warning and
message prompting you to press Enter.
2.
Press Enter. You see a message prompting you to enter a
password.
3.
Type a password up to seven characters long. As you type,
you see only squares displayed on the screen.
4.
Press Enter. You see a message asking you to verify the
password by entering it again.
1-14
5.
Type the password again and press Enter. (If you enter an
incorrect password, you must start the process over again.
Keep trying until you have entered the password correctly
twice in a row.)
You see a message confirming your password installation
6.
Press any key to continue. The Password option setting is
changed to Enabled.
Setting Up the Computer
7.
You can now highlight the Security option and select
either SETUP, which applies the password to the Setup
program, or SYSTEM, which applies the password to all
programs and data on your computer. If you choose
SYSTEM, you will be prompted to enter the password
whenever you turn on the computer or try to run Setup.
Deleting or changing a password
If you want to delete or change a password, follow these steps:
1.
Highlight the Password option. You see a warning and
message prompting you to press Enter.
2.
Press Enter. You see a message prompting you to enter your
password.
3.
Type your password. You see only squares on the screen.
4.
Press Enter. You see another message prompting you to
enter a new password or press the / key to remove the
password.
5.
If you are deleting your password, press the / key. The
Password option setting is changed to Disabled.
If you are changing your password, type the new password.
You see only squares displayed on the screen.
6.
Press Enter. You see a message asking you to verify the
password by entering it again.
7.
Type the password again and press Enter. (If you enter an
incorrect password, you must start the process over again.
Keep trying until you have entered the password correctly
twice in a row.) You see a message confirming your
password installation.
8.
Press any key to continue.
Setting Up the Computer
1-15
Exiting Setup
When you are ready to exit the Setup program, press ESC
You see the exit menu. Press one of the following keys:
Esc
F4
F5
F6
Returns you to the main Setup or Power
Management Setup screen
Saves your settings and reboots the
computer
Loads the default settings for all the
options and returns to Setup
Exits Setup without saving your settings.
1-16
Setting Up the Computer
Using Your Computer
This chapter describes the daily use of your computer,
including:
Caring for the computer
Using energy wisely
Using the keyboard
Using the trackpad
Resetting the computer
Changing the CPU speed
Adjusting the LCD screen
Using password security
Using diskettes
Using video drivers and utilities
Configuring PC cards.
Using Your Computer
2-1
Caring for the Computer
Following these guidelines will keep your computer working
well:
Keep the computer and AC adapter dry, and do not subject
them to extreme heat or cold.
To prevent damage to the LCD, do not place external
devices on top of the computer, even if it is closed.
When you are not using the serial, parallel, or video ports,
or the port replicator, keep their covers closed to prevent
damage to the pins in the ports.
Occasionally clean the exterior with a soft, damp cloth.
Occasionally clean the LCD screen using glass cleaner on a
soft cloth;
Be sure you turn off the system before you connect any
peripheral devices other than PC cards.
Protecting the Hard Disk
do not spray the cleaner directly onto the screen.
Follow these precautions to protect your hard disk and data:
Never turn off or reset the computer when the Hard Disk
Drive indicator light is on. This light indicates that the
computer is copying data to or from the hard disk.
Never remove the hard disk drive when the computer is
on.
After turning the power off, wait 20 seconds before moving
the computer. This allows the disks in the drive to stop
spinning and the hard disk read/ write heads to lock in
place so you do not damage the drive.
2-2
Using Your Computer
Although the hard disk is very reliable, be sure to back up
your files regularly. Make copies of all your system and
program diskettes before copying them to the hard disk.
Caution
When traveling by airplane, be sure to take your computer
into the passenger compartment as carry-on luggage to
prevent it from being stored in an unpressurized storage
area.
Using Energy Wisely
By purchasing this Energy Star compliant computer, you join a
growing number of users concerned about conserving energy.
Here are a few additional energy-saving tips:
If your printer and external monitor aren’t Energy Star
compliant, turn them off when you’re not using them.
Use the print preview option in your software before you
print something. You’ll be able to catch formatting errors
before you commit them to paper.
If you have an electronic mail system available to you, send
E-mail rather than memos. Not only is this faster, but you’ll
save paper and storage space too.
Use recycled paper and recycle your used paper whenever
you can.
Using Your Computer
2-3
Using the Keyboard
Although the keyboard on your computer has only 85 keys, it
provides all the functions of a full-sized (101- or 102-key)
keyboard. It has an embedded numeric keypad that you can
access using the Num Lock or Fn keys. You can also control
other features, such as the LCD screen, using the Fn key. The
embedded numeric keypad and the Fn key functions are
described below.
Note
The keyboard on the ActionNote is available with different
layouts for different languages. Additionally, you can use
MS-DOS or Windows to reassign the layout of your
keyboard to duplicate that of another country. Use the
Windows International utility in the Control Panel or the
MS-DOS KEYEB utility.
Using the Fn Key Functions
When pressed with other keys, the Fn key lets you control
certain operations, as described in the following table. To use
these commands, hold down the Fn key and then press the
second key. Note that the special function keys are labeled on
the keyboard.
Fn key functions
Key
command Label
Fn F8
Fn F9
Fn F10
2-4
Using Your Computer
Set Up
Invert
Display
Function
Displays the Power Management screen
Toggles between normal and reverse video
(monochrome and passive matrix LCDs only)
Toggles between the LCD, the external
monitor, and simultaneous display
Using the Embedded Numeric Keypad
The embedded numeric keypad (shown below) allows you to
enter numbers and symbols from a keypad arrangement on the
main keyboard.
You use the Num Lock key to control the operation of the
embedded numeric keypad. Press Num Lock to turn Num Lock
mode (and its indicator light) on and off.
When you use a key in the embedded numeric keypad with
Num Lock mode on, you see the number or symbol for that key
instead of the letter. To enter the letter on the key, press Fn
plus the key.
With Num Lock mode off, you can enter a number or symbol
by pressing Fn plus the key.
The following table summarizes the functions of the embedded
numeric keypad.
Embedded numeric keys
Keys pressed by themselvesNumericAlphabetic
Keys pressed with FnAlphabeticNumeric
Num Lock onNum Lock off
Using Your Computer
2-5
Using the Trackpad
The trackpad on your ActionNote is a state-of-the-art pointing
device which you can use to move the cursor, select text or
objects, cut and paste, or choose menu items. The trackpad is
compatible with most software applications that support
pointing devices with PS/2 compatible drivers.
To use the trackpad, simply move your fingertip across the pad
in the direction you want to move the cursor. If you get to the
edge of the pad, lift your finger and place it back down on the
other side. If you have to lift your finger too often, you can
increase the sensitivity of the trackpad using the Trackpad
utility program in the Windows Control Panel.
Instead of pressing the left button, you can tap lightly on the
trackpad to make menu selections or block text. This is the
equivalent of clicking the left button on a mouse. Tap twice to
double-click.
2-6
Using Your Computer
To move objects around the screen (click and drag), tap twice
and then hold your finger down and move it across the
trackpad. This is like double-clicking, but you leave your finger
down after the second tap. You can also use the buttons below
the trackpad.
To customize the trackpad and learn more about its features,
use the Trackpad utility in the Control Panel.
Resetting the Computer
If necessary, you can reset the computer without turning it off
by pressing a combination of keys. This allows you to reload
the operating system and try again.
To reset the computer, press Ctrl Alt Del. (If you are in
Windows, you first see a warning screen reminding you to save
your data and exit any open applications. Press Ctrl Alt Del
again to reset.) The screen goes blank for a moment and then
the computer resets itself.
Caution
Resetting the computer erases any data in memory that you
have not saved, so do not use the reset function unless
necessary. Also, some programs classify and store new data
only when you exit them properly; so do not reset the
computer before you exit a program, if possible.
If resetting the computer does not correct the problem, you
probably need to turn it off, wait five seconds, and turn it back
on again.
Using Your Computer
2-7
Changing the CPU Speed
Your computer’s processor can operate at two speeds: fast or
slow (8 MHz). The slow speed is available to provide
compatibility with older application programs, such as those
that are copy-protected or have a specific timing requirement.
You may also want to select the slower speed to save power
when you are using programs that do not require a high
processor speed.
Your computer is set up to start at fast speed. If you want to
switch to the slower speed, you can do so using Setup. See
Chapter 1 for instructions.
Adjusting the LCD Screen
You can adjust the brightness and contrast of the LCD with the
two controls below the screen. Slide the brightness switch to
the right to lighten the screen, and to the left to darken the
screen. Slide the contrast switch to the right to increase the
contrast. and to the left to decrease the contrast.
Using Password Security
Your ActionNote offers two types ofpasswords: a Setup
password and a system password.
If you set a Setup password, the computer prompts you to
enter the password only when you press F8 to run the Setup
program. If you set a system password, you must enter the
password every time you turn on or reset your computer or
run Setup.
2-8
Using Your Computer
If you want to use a system or Setup password, run the Setup
program as described in Chapter 1 to enter, change, or delete
the password.
When the computer prompts you to enter a password, see the
next sections.
Note
Remember that once you set a system password, you cannot
access your system unless you enter it correctly. Write down
your password and keep it in a safe place. If you forget your
password, call the EPSON Connection for assistance.
Entering a System Password
When the computer requires you to enter a system password,
you see this prompt after you turn on or reset the computer:
Enter password:
Type the correct password and press Enter. To protect your
password, the screen does not display the characters you type.
If you do not type the correct password, the computer displays
this message and repeats the password prompt:
Password is incorrect
Try typing the password again. The computer allows you three
tries to enter it correctly. After the third incorrect attempt, the
system locks up and you see the following message:
System halted! Must power down.
Turn off the computer, wait five seconds, and try again.
Using Your Computer
2-9
Entering a Setup Password
When you have defined a Setup password, the computer
prompts you for it only after you have pressed F8 to enter
Setup. After you press F8 but before you see the main Setup
screen, you see a message prompting you to enter your
password. Type your password and press Enter. (The screen
does not display the characters you type.) Then you see the
Page 1 Setup screen.
If you type your password incorrectly, the computer allows
you three tries to retype it correctly. After the third incorrect
attempt, your system continues the boot process without
loading the Setup program.
Using Diskettes
You can use either of the following types of diskettes in your
To insert a diskette, hold it with the label facing up and the
shutter leading into the drive. Slide it into the drive until it
clicks into place.
To remove the diskette, make sure the diskette drive light is off;
then press the release button. When the diskette pops out,
remove it and store it properly.
Caution
Never remove a diskette or reset or turn off the computer
while the diskette drive is being accessed; you could lose
data. Also, be sure to remove the diskette before you turn off
the computer.
Using Your Computer 2-11
Using Video Drivers and Utilities
Your system includes high-resolution video display drivers for
Windows installed on your hard disk drive. You can use these
drivers to display in resolutions up to 1024 x 768 in 16 colors on
an external monitor. To select these drivers, you can use the
Windows Setup utility or the ChipsCPL utility in the Windows
Control Panel.
ChipsCPL allows you to select the resolution (screen size),
color, and font size for your display. To run the utility, select its
icon in the Windows Control Panel. You can also use ChipsCPL
to switch your display between the LCD screen and an external
monitor, select a cursor size, and enable backlight and display
timeout periods.
If you select a higher resolution for your LCD screen, your
display will be larger than the screen itself. You will have to
scroll up and down and from side to side to see the entire
display.
Note
Your ActionNote is configured to display in standard VGA
resolution on your LCD or an external monitor. You can
toggle between displaying on the LCD, the CRT, or on both
screens simultaneously by pressing Fn F10. You can also set
the default video mode by using the Setup program; see
Chapter 1 for more information.
To check on the availability of drivers for non-Windows
applications, call the EPSON Connection or access the Epson
America Forum on CompuServe.
2-12 Using Your Computer
Your system also includes two DOS video utilities, SETVGA
and SETCOL, located in the C:\ UTIL directory. For more
information, type one of the following commands and press
Enter at the DOS prompt in the C:\ UTIL directory:
SETCOL
SETVGA
Configuring PC Cards
Whenever you turn off or reset your computer, you see a
prompt asking if you want to load the PC card drivers. You
must load the drivers (the default setting) if you are going to
use a PC card. If you are not going to use a PC card, do not load
the drivers (press 2 and Enter at the prompt) because they take
up system memory that could be free for other uses.
Once you have loaded the drivers and inserted a PC card, your
computer configures most PC cards automatically using the
installed CardSoft
and utilities are for use with MS-DOS and CardView is for use
with Windows.
TM
and CardView
TM
software. CardSoft drivers
Caution
If you run the MS-DOS MEMMAKER utility, or load a
memory manager program (such as EMM386.EXE), you
must ensure that these programs do not interfere with the
memory addresses and other settings used by your PCMCIA
card drivers. See “PC Card Problems” in Chapter 5 for
instructions on using these programs.
Using Your Computer 2-13
Using CardSoft
The PCMCIA driver and utilities, collectively called CardSoft,
help you configure and manage PC cards in the MS-DOS
environment. The CardSoft programs are located in the
CARDSOFT directory on your computer’s hard disk drive.
The following drivers and utilities are already included in the
CARDSOFT directory:
SSVADEM.EXE PCMCIA Socket Services driver
CS.EXEPCMCIA Card Services driver
CSALLOC.EXE (described below)
ATADRV.EXEDriver for ATA Type III hard disk drive cards
or flash cards
MTSRAM.EXEDriver for SRAM cards
MTDDRV.EXEDrive letter display utility for SRAM and flash
memory cards
CARDID.EXE
CARDINFO.EXE Card and slot information display utility.
Driver for detecting card insertion and removal,
and for configuring the socket and card
Note
If you are not using the type of card supported by one or
more of these programs, you can remove the driver from the
CONFIG.SYS file to free up the resources the programs use.
For example, if you did not install an ATA Type III card, you
can use the Windows Sysedit utility in the Applications
group to delete the command line containing the
ATADRV.EXE driver from the CONFIG.SYS file.
2-14 Using Your Computer
CSALLOC utility
CSALLOC is an MS-DOS program that scans the system for
available memory, I/O port, and IRQ resources each time you
start your system and maintains the information it collects in a
file called CSALLOC.INI. You need to run CSALLOC only if
you want to display the available system resources if you’ve
changed port, IRQ, or memory settings on your system. You
should also run CSALLOC when you install new hardware or
software that requires specific system resources so that
CardSoft does not use the resources instead.
You must run CSALLOC from the MS-DOS prompt; you
cannot run it from within Windows. Type CSALLOC /H and
press Enter to see a list of the CSALLOC command switches
you can use.
Note
Remove any PC cards from the PCMCIA slots before you
run the CSALLOC utility.
CARDINFO Utility
The CARDINFO utility provides various types of information
about your PC cards and slots. You can run CARDINFO from
the MS-DOS prompt or from the MS-DOS icon within
Windows. Log onto the C:\CARDSOFT directory, type
CARDINFO /?, and press Enter to see a list of the CARDINFO
command switches you can use.
Using Your Computer
2-15
Configuration Utility
The configuration utility allows you to customize your system
or reconfigure it when you have trouble using a PC card. You
can change the following configurations for your PC cards
using this utility:
IRQs and COM port assignment order for fax/ modem cards
I/O port address, IRQ, and memory areas for network cards
Addresses for ATA cards
Card insertion parameters.
You can also use the utility to modify the resource allocation
that the program scanned when you started your system. In
addition, the configuration utility allows you to define the type
of video display you want to use with this utility.
Note
This utility modifies the CARDID.INI and the CASLLOC.INI
files. Changes you make to your configuration using this
utility don't take effect until you restart your sytem.
Follow these steps to start the configuration utility:
1.
Log onto the CardSoft directory.
2.
Type CONFIG and press Enter. You see an information screen
about the CardSoft Configuration Utility.
3.
Press Enter to continue. You see the main menu for the
configuration utility.
The Edit Configuration option on the File pull-down
menu provides options for editing modem card, network card,
and ATA card configurations, and card insertion parameters.
2-16 Using Your Computer
Note
If your system is working properly, you don’t need to edit
any of the PC card configurations.
The Resource Allocation option on the Utility pull-down
menu provides a quick view of the system resources that are
available to CardSoft. You can also edit these system resources.
Caution
Do not change any resource allocation values unless you
understand how these resources work on your system.
You can assign a color, monochrome, or LCD display mode for
the CardSoft configuration utility by selecting the Display
pull-down menu. When you make your selection, the screen
immediately reflects the option you have chosen.
Once you have changed your configuration, make sure you
save the settings by selecting Save configuration from the
File pull-down menu.
Using removable storage card utilities
CardSoft provides several utilities to help you partition your
ATA cards and assign or identify drive letters. Both ATA cards
and SRAM cards are formatted using the MS-DOS FORMAT
command.
Using Your Computer 2-17
Note
If you are using an ATA hard disk or ATA flash card, make
sure your CONFIG.SYS file contains this command:
DEVICEHIGH=C:\CARDSOFT\ATADRV.EXE
If you are using an SRAM card, make sure the CONFIG.SYS
file contains this command:
DEVICEHIGH=C:\CARDSOFT\MTSRAM.EXE
Both of these drivers are loaded in your computer’s
CONFIG.SYS file at the factory.
The following table describes the removable storage card
utilities.
ATA utility commands
Command
ATAINIT*
ATADRV
MTDDRV
*
This command works only with ATA cards that are supported by the
ATADRV driver.
Function
Partitions the ATA card and identifies its physical
parameters: then you can use MS-DOS FORMAT to format
the drive.
Assigns the next available drive letter to the ATA drive.
When you start your system, you see a message identifying
the drive letter assigned to the drives in your PCMCIA slots.
Displays the drive letter for SRAM and ATA cards. Since these
cards share drive letters, it is important to know where these
cards are installed.
2-18 Using Your Computer
Using Card View
CardView for Windows provides a user-friendly, graphical
interface for your CardSoft applications. CardView performs
the following functions:
Displays detailed information about installed cards,
including vendor name and type of card
Reconfigures PC cards and system resources, such as
modem COM ports
Notifies you of any status changes for the PC cards in your
system, such as when you insert or remove a card or when
the software detects a configuration conflict.
To run CardView, you must run Windows 3.1 in 386 enhanced
mode (the default).
To start CardView, open the CardView group and double click
on the CardView icon. You see the main CardView window.
Use the CardView on-line help utility for instructions on using
the available options. If you minimize this window, CardView
displays icons that identify the cards in the slots.
Note
If you choose not to load the PCMCIA drivers when you
start up your computer, CardView will not work.
Using Your Computer 2-19
Using Fax/Modem PC Cards
You may need to change your port settings to use a
fax/ modem PC card in your ActionNote. With the card
inserted, start CardView and follow these steps to make sure
the settings are correct.
1. Select View.
2.
Check the COM port number, IRQ line, and base I/O port
address for the fax/ modem. The settings for the EPSON
fax/ modem PC card are as follows:
COM3
Base I/O port address 03E8
IRQ line 7
3.
In the Windows Control Panel, select the Ports icon.
4. Select COM3.
5.
Select the Settings option, and then the Advanced option.
6.
Change the base I/O port address and interrupt request
(IRQ) line to match the settings shown in CardView for
your fax/ modem.
7.
Save your data, close any open applications, and restart
Windows.
Using PC Cards with Instant On
The PCMCIA card and socket services provided with your
ActionNote are automatically loaded when you boot the
computer. During loading, the services are initialized so they
work correctly with your computer and PC cards.
2-20
Using Your Computer
If you use Instant On or the Low Battery Save to HDD options,
the PCMCIA services are not reinitialized. In this case, your
computer recognizes SRAM PC cards, but does not recognize
most other PC cards, such as fax/ modem or LAN PC cards. To
reinitialize the services, exit any application programs you are
using and exit Windows. Then press Ctrl Alt Del to reboot your
computer.
Installing Additional PC Card Drivers and Utilities
While the ActionNote is fully compatible with PCMCIA
version 2.1 and JEIDA 4.1, some PC cards (such as LAN cards)
require that you install special drivers or software before the
card works correctly. For example, a LAN card may require
you to install a socket services enabler either as a device driver
or command that is executed when you load the network
operating system.
See the documentation that came with your PC card to see if
you need to install any special drivers. You can obtain the latest
information on available PC card drivers by checking the
Epson America Forum on CompuServe. See “Where to Get
Help” in the Introduction to this manual for information about
connecting to the Epson America Forum.
Using Your Computer 2-21
2-22
Using Your Computer
Chapter 3
Powering the Computer
You can power your ActionNote with the compact AC adapter,
international AC adapter, removable NiMH battery, or optional
automobile cigarette lighter adapter. This chapter describes:
Using the AC adapter
Using the battery
Conserving energy by using the computer’s power
management features.
Note
In addition to the AC adapter and battery that come with
your computer, you can purchase extra NiMH batteries, an
AC adapter that plugs into an automobile cigarette lighter,
and an external battery charger. Contact your EPSON dealer
or EPSON Accessories for more information about these
options.
Using the AC Adapter
The AC adapter allows you to connect the ActionNote to a
standard electrical outlet to power the computer and charge the
battery. You should use it whenever you have access to an
electrical outlet, especially when you are using a PC card or
fax/ modem, to conserve battery power.
Powering the Computer
3-1
The AC adapter included with your computer is designed to
operate in 100-240 VAC ranges with a frequency of 50/60 Hz. If
you use the international AC adapter in a country other than
the one where you purchased your computer, be sure to use
the correct plug adapter to fit the electrical outlet.
To connect the AC adapter, see the instructions in Chapter 1.
After you turn on your computer, the Power indicator light
comes on. The Charge light is green if the battery is fully
charged; it is orange if the battery is charging normally. See
page 3-4 for information on charging the battery.
Using the Battery
The removable NiMH battery powers the computer when the
AC adapter is not connected. The battery provides from 4 to 6
hours of power (color version) or 5 to 7 hours of power
(monochrome version) when you use your computer’s power
management features.
The length of time the battery provides power depends on how
you use the computer. It consumes more battery power if you
use a bright screen display, access the hard disk and diskette
drive often, or if you are using a PC card or fax/ modem.
To increase the amount of time you can use the computer
without the AC adapter, you can keep a supply of additional
charged batteries. This allows you to replace a spent battery
and continue your work.
Caution
Use only the NiMH battery (A882291) designed for use with
the ActionNote 800 series computers.
3-2
Powering the Computer
Low Battery Protection
The ActionNote includes special power management features
that protect your data when your battery runs low. When you
have only a few minutes of power left, the Power indicator
light flashes and the computer beeps. At this point, you should
immediately save your data. To resume activity, you must
either turn off the computer and replace the battery (as
described below), or connect the AC adapter.
If the Low Battery option in Setup is set to Suspend, the
computer automatically enters Suspend mode when the battery
power reaches a critically low level. The contents of memory
are protected for several hours. If the Low Battery option is
set to Save to HDD, the memory contents are saved in a file
on your hard disk drive, so they are always available. For more
information, see “Using Instant On and Saving to Disk.”
If you are using Windows, you can select the Power icon in the
Control Panel to see a screen that displays your battery’s status.
For more information about the power management features
available through Windows, see “Using the APM Interface”
later in this chapter.
Replacing the Battery
Follow these steps to replace the battery:
1.
Complete your current activity and save your data.
2.
Press the power button to turn off the computer.
3.
Close the LCD screen and turn the computer over
Powering the Computer
3-3
4.
Press the battery release lever. Then lift the battery up and
out of the case.
battery
release lever
Caution
As you handle your batteries, avoid touching the battery
contacts with any metal objects, such as keys or coins
because they may short out the battery’s circuits.
5.
Insert the new battery into the compartment at an angle and
then lower it into place.
Recharging the Battery
The battery that comes with your system is rechargeable. You
may need to charge the battery before using it for the first time,
and you must recharge it when it runs out of power.
If you have additional batteries, it’s a good idea to keep them
fully charged so you can replace the battery in your computer
when it runs low. This is especially useful if you are traveling
and run the computer only off the battery.
3-4
Powering the Computer
Note
You can also purchase an optional external battery charger
so you can charge an extra battery while using another in
your computer.
To charge the battery, leave it in the computer. Then connect
the AC adapter. The computer automatically charges the
battery whenever the AC adapter is attached.
It takes approximately 1.5 hours to charge a completely
discharged battery when the computer is off or when it is in
Suspend mode. If you use the system while the battery is
recharging, it can take up to 2.5 hours.
If you find that over time the battery is losing its charge sooner,
the life of the battery may be reaching its end. Try letting the
battery discharge completely; then recharge it. If this fails,
replace it with a new battery.
Note
NiMH batteries are recyclable. When you need to discard
your battery, contact your local government agency for
recycling information.
Powering the Computer
3-5
The computer’s charge light changes color as follows to show
the battery charging status:
Green-battery is fully charged
Orange-battery is charging norm ally
Flashing orange-the battery is not installed properly or is
damaged; remove the battery, examine it, and try
reinstalling it.
Using the Power Management Features
Your ActionNote offers a variety of automatic and manual
power management features to help you conserve battery
power. These features turn off various system
components—such as the CPU, the hard disk, and the LCD
screen-when they are not being used.
There are three power-saving modes that your computer can
enter: Idle, Standby, and Suspend. Each of the three modes
provides progressively increased power conservation and
affects the functioning of progressively more components in
your computer. You can also set individual timeouts for the
hard disk drive and video components. In addition, the LCD
backlight turns off automatically when you close the cover.
3-6
Note
You can use all of the computer’s power management
features in conjunction with the Intel®/ Microsoft Advanced
Power Management (APM) interface, version 1.0 or higher.
This interface is provided with Windows and may be
provided with other software on your system. See page 3-10
for more information about how APM works along with
your computer’s power management features.
Powering the Computer
The three power-saving modes are summarized in the
following table:
Power-saving operations
ModeEntered when...DescriptionExited
System
Idle
SystemSystem is notCPU speed furtherAny system use or
Standby
SystemSystem inactivity
Suspend
CPU is not usedCPU clock speed
used for setreduced: LCD
period of timebacklight turnedperformance in a
continues for
next set period
reducedrequired: full system
off: HDD and otherfew seconds
components in low
power states
CPU clock stops:Fax/modem ring:
LCD and HDDResume button: full
turned off: other
componentsseconds
suspended
When CPU is
performance
immediately
fax/modem ring: full
performance in 15
You can enable any or all of these power-saving modes by
using a combination of automatic and manual features, as
described in the next section.
Automatic Features
Using the Power Management screen in Setup, you can set
individual system inactivity time periods, at the end of which
your computer will automatically enter the selected
power-saving mode. You can access the Power Management
screen in two ways:
When you start your computer, run Setup and press PgDn
to display the screen.
Press Fn F8 at any time.
Powering the Computer
3-7
The Power Management screen also lets you do the following:
Disable any or all of the power-saving modes
Set individual timeout periods for the video and hard disk
drive components
Set up the computer to enter Suspend mode or save your
data automatically when your battery power is low
Enable Instant On
(See Chapter 1 for information on setting the Power
Management screen options.)
You can use these two function keys at the Power Management
screen to automatically configure your timeout periods:
F2—Selects Maximum Performance mode; maximizes
system performance in all power management states, but
allows some features to power down
F3—Selects Maximum Battery mode; minimizes battery
usage and decreases system performance in low power
states.
You may want to experiment to find the settings that work best
for you.
Manual Features
If you are not using Instant On, you can press the Suspend/
Resume button at any time to enter Suspend mode and
temporarily stop system activity when you do not need to use
your computer for short periods of time. After you press
Suspend/ Resume, it takes a moment for the computer to enter
Suspend mode. Then the Suspend indicator light comes on and
the screen goes dark.
3-8
Powering the Computer
With a fully charged battery, the system can operate in
Suspend mode for several hours without losing data. To
resume activity, press the Suspend/ Resume button again. The
computer resumes normal operation at the point at which you
suspended it.
Note
The Power Management option is set to AC Disabled
and the Low Battery option is set to Suspend at the
factory. This protects your data by allowing the system to
enter Suspend mode automatically if you are running only
on battery power and the battery runs low. Even if you
select longer timeout periods or disable some of the features,
we recommend that you leave the Power Management
option set to either Enabled or AC Disabled, and the
Low Battery option set to Suspend or Save to HDD.
Using Instant On and Saving to Disk
The Low Battery option in Setup allows you to select either
Suspend or Save to HDD. In the Suspend mode, the
computer continues to use a very small amount of power. If
you select Suspend and leave your system suspended, the
battery will eventually run out, and your data will be lost.
If you select Save to HDD, the contents of your system and
video memory are saved to a special partition on your hard
disk drive. Even if your battery runs out, your data is
protected. Instant On works the same way, except that your
data is saved to disk after you press the Suspend button.
To resume activity after saving to disk, replace your battery (if
necessary) and press the power button. Your computer will
return you to wherever you were when your battery ran out or
you pressed Suspend.
Powering the Computer
3-9
Your hard disk drive is partitioned at the factory so that you
can use the Instant On or Save to HDD options. A 25MB
area of your disk is set aside for the saved data; this ensures
that there is enough space for all memory configurations.
Because this area is a non-DOS partition, it is invisible to your
DOS-based software. The amount of disk space available to you
for normal data storage is reduced.
To prepare your hard disk drive, you need to run the PHDISK
utility, located in the C:\ PM directory. Type the following
command at the DOS prompt and press Enter:
PHDISK/CREATE
If you want to reclaim some of the hard disk space, you can run
FDISK. Be sure to back up your entire hard drive before you
begin; FDISK will erase all data on the disk. You will have to
reinstall DOS from diskettes and then restore your hard drive
files. See your MS-DOS on-line help utility for more
information.
Using the APM Interface
In addition to your computer’s power management features,
your system also supports the Intel/ Microsoft Advanced
Power Management (APM) interface, version 1.0 or higher.
This interface enhances your system’s power-saving abilities by
providing increasing inactivity detection and lower CPU power
states without degrading performance.
APM is supported by MS-DOS versions 6.0 and higher, OS/ 2,
and Windows 3.1. APM is already enabled in the versions of
MS-DOS and Windows installed on your computer. MS-DOS
provides APM through the POWER.EXE utility. See your
MS-DOS on-line help utility for more information about
POWER.EXE.
3-10 Powering the Computer
Windows provides a Power icon in the Control Panel that
allows you to select Standard, Advanced, or no power
management modes and includes a battery status gauge. Use
the Windows Power utility on-line help for more information
about these features.
Once you have enabled your computer’s power management
features and APM, the following operations are performed by
APM:
Takes over power management functions from the system
BIOS
Monitors all system activity
Detects true inactive states and power demands of the
operating system and applications
Determines when to activate the necessary power
management features
Allows MS-DOS, the computer’s BIOS, and your
application programs to share power management features
in the most efficient manner.
Note
If you disable your computer’s power management features,
APM is also disabled, even if you have configured your
software to use it.
Powering the Computer
3-11
3-12
Powering the Computer
Chapter- 4
Installing Optional Devices
This chapter explains how to connect or install these devices:
External monitor
Serial device
External keyboard, keypad, mouse, or other PS/2 device
PC card
Hard disk drive
Expansion memory module
Higher-performance microprocessor
In tern al fax/ modem.
Connecting External Components
You can use the ports on the back of your computer to connect
an external monitor, parallel printer or scanner, serial device
such as a mouse or modem, or an external keyboard or keypad.
If you frequently connect and disconnect these components,
you may want to use the optional ActionPort Replicator.
You can attach your monitor, printer, and other external
devices to the port replicator, and then connect the port
replicator to your ActionNote. When you need to take the
ActionNote away from your desk, you can leave all of the other
parts of your system connected, so that you can quickly
reconnect them when you return.
Installing Optional Devices
4-1
See the instructions that came with the port replicator for
information about connecting it and using it with your
computer.
Use the following illustration to locate the ports on the back of
your computer as you connect external components.
Follow these steps to connect external components:
1.
Make sure both the computer and external component are
turned off.
2.
If necessary, open the port cover on the back of the computer.
3.
Connect the component to the appropriate port.
4.
If the connector has retaining screws, tighten them.
4-2
Installing Optional Devices
Using an External Monitor
When you connect an external monitor, make sure you turn it
on before you turn on the computer. Your system automatically
detects the external monitor and displays your data on its
screen. You can press Fn F10 to switch your display from the
monitor to the LCD screen or to display on both screens
simultaneously. You can also change the default display mode
at start-up through the Boot Display option in Setup. See
Chapter 1 for instructions.
Your computer includes special Windows drivers and the
ChipsCPL utility that allow you to enhance the display
characteristics of your LCD and/ or external monitor. You can
also use the utility to select your display. For details, see “Using
Video Drivers and Utilities” in Chapter 2.
Using the Serial Port
You can use the serial port to connect a device such as a serial
mouse or fax/ modem. If you connect a serial mouse, you
should use the Setup program to disable the built-in trackpad,
as explained in Chapter 1.
The serial port is capable of sending and receiving data at a
variety of speeds and with many different protocols. This
means you need to configure the port to match the signals of
the serial device you connect.
As a general rule, choose the highest speed (baud rate) and the
protocol that provides the best error detection. Also, check the
documentation that came with your serial device to see if you
need to adjust any of the device settings.
Your computer’s default setting for the serial port is 3F8H
(COM1). If you want to change this setting, run Setup as
described in Chapter 1.
Installing Optional Devices
4-3
Using an External Keyboard or Mouse
You can use the external keyboard/ mouse port to connect a
variety of PSI 2 compatible devices, including an external
keyboard, keypad, or mouse.
Your computer automatically detects and configures the
device you connect (as long as the computer is off before you
connect it).
Note
When you connect a pointing device to this port, the built-in
trackpad is au tom atically disabled.
Before you can use the device with your applications, you may
need to install the special software driver that came with it. See
the documentation supplied with the device for instructions.
Installing a PC Card
A PC card is a credit card-sized device that meets the PCMCIA
universal standard for adding memory, storage, and interface
capabilities to portable systems. Your computer’s built-in
PCMCIA slots support up to two Type I and Type II PC cards,
or one Type III card. The ActionNote also supports the Intel
ExCA standard for hot insertion, which means you can insert a
PC card into the card slot with the computer turned on.
®
The upper slot is slot 0 and the lower slot is slot 1. If you are
using a type III PC card, you must install it in the lower slot
(slot 1).
4-4
Installing Optional Devices
Follow these steps to install a PC card:
1.
Open the door covering the PC card bay on the left side of
your computer.
2.
Hold the PC card so the 68-pin connector on the edge of the
card faces the PC card slot and the card’s label faces up.
release buttons
3.
Align the card in the card guides of the appropriate slot.
Then push the card gently but firmly into the slot as far as it
will go. (Part of the card extends from the slot.) When you
feel resistance, stop pushing; do not force it into the slot.
When you have fully inserted the card, the release
button on the side of the slot pops out slightly. The button
on the left is for the upper slot; the one on the right is for
the lower slot.
Installing Optional Devices
4-5
Caution
Do not change the setting of a PC memory card’s
write-protect switch while the card is installed in the
computer or you may damage the card. First eject the card,
then change the switch setting and reinsert it.
When you want to remove the PC card, check the PC card
indicator light to verify that the computer is not accessing the
card. If you are using a LAN card, you may also want to log
out. Then press the appropriate release button to eject the card
and store it properly in the case that came with it.
See Chapter 2 for instructions on configuring your PC card(s).
Removing and Replacing the Hard Disk
If you want to install a higher capacity hard disk drive in your
ActionNote or remove the existing drive for service, you can
follow the instructions below. You should not need any tools.
Your ActionNote supports hard disk drives that have a 2.5-inch
form factor and a standard IDE interface, with a maximum
height of 19 mm.
Caution
Before you replace your hard disk drive, be sure to make
backup copies of all your files and programs. Use the
MWBACKUP utility in the Windows Applications group or
the MS-DOS BACKUP command. Refer to the Windows
Help utility for instructions on using MWBACKUP; use the
MS-DOS help utility for instructions on using BACKUP.
4-6
Installing Optional Devices
Follow these steps to remove and replace the drive:
1.
Turn off the computer and disconnect any external devices
or cables.
2.
Close the LCD screen and turn the computer over.
3.
Press the latch away from hard disk drive cover and slide
the cover back slightly. Then lift the cover off, as shown
below.
Installing Optional Devices
4-7
Pull up on the two metal tabs to disconnect the drive, and
4.
remove it from the case.
Grasp the connector card by the edges and pull it away from
5.
the drive, as shown below. Set the drive aside.
4-8
Installing Optional Devices
6.
To install a new drive, you first need to attach the connector
card. Align the holes in the card with the group of 44 pins
on the right side of the drive connector. The metal tabs on
the card should be facing up. Make sure the connector does
not cover the group of four pins on the left side of the drive
connector.
7.
When you are sure the holes and pins are properly aligned,
carefully push the card straight onto the pins, pressing
firmly on the card until it is fully seated.
Caution
The hard disk drive compartment on your ActionNote
can accommodate drives up to 19 mm high. If the drive
that comes with your computer is less than 19 mm high,
it is installed above a spacer. If you are going to install a
19 mm drive, remove the spacer from the compartment
before you perform step 8.
Installing Optional Devices
4-9
8.
Insert the drive and card into the drive compartment,
aligning the connector on the card with the pins in the
compartment. Press down on the metal tabs until the drive
is fully seated.
4-10
Installing Optional Devices
9.
Position the drive cover over the compartment so that the
small arrow on the cover aligns with the first notch in the
latch. Lower the cover and then slide it until it snaps shut
10. Run Setup as described in Chapter 1 to make sure the
computer recognizes your new drive.
If you want to use the Instant On or Low Battery Save to HDD
features, you need to run FDISK and leave sufficient space on
the disk unpartitioned. The amount of space should be equal to
your system memory plus 2MB. For example, if you have 4MB
of RAM, you should leave 6MB unpartitioned. Then run the
PHDISK utility to configure the storage space on the drive. See
“Using Instant On and Saving to Disk” in Chapter 3 for more
information.
Installing Optional Devices 4-11
Installing Internal Components
You can easily upgrade your computer by installing the
following internal components:
Memory module
Higher-performance microprocessor
Fax/ modem.
You must first remove the computer’s keyboard, as described
in the following section.
Caution
Be sure to ground yourself when you install internal
components. If you are not properly grounded, you could
generate an electric shock that could damage one of the
computer’s components when you touch it.
4-12
Installing Optional Devices
Removing the Keyboard
Follow these steps to remove the keyboard :
1.
Turn off the computer, remove the battery, and disconnect
the AC adapter.
2.
Disconnect any peripheral devices
3.
Remove the plastic caps on both sides of the case below the
screen. Use a small screwdriver to release each cap and
then slide it off, as shown.
Installing Optional Devices 4-13
4.
Use a small screwdriver to gently loosen the plastic strip
above the keyboard.
5.
Lift up the strip and remove it from the case.
4-14
Installing Optional Devices
6.
Gently lift the keyboard from the top edge, remove it from
the case, and place it on a flat surface in front of the
computer. Be careful not to pull on the keyboard cables.
Replacing the Keyboard
When you are ready to replace the keyboard, refer to the
illustrations above and on page 4-14 as you follow these steps:
1.
Carefully lift up the keyboard and position it over the case.
2.
Insert the bottom edge of the keyboard into the case
3.
Gently press down on the upper edge of the keyboard until
it is securely in place. Make sure the flat cables are not
caught under the edge of the keyboard.
Installing Optional Devices 4-15
4.
Position the plastic strip above the keyboard and snap it into
place. The strip fits tightly, but it should not obstruct the
function keys.
5.
Slide the plastic caps over the screws on each side of the case
below the screen and snap them into position. Make sure
you use the correct cap for the left or right side; they will
not slide into place on the wrong side.
After you have replaced the keyboard, check that the function
keys operate smoothly. If any of the keys tend to stick, repeat
the keyboard replacement procedure.
Installing a Memory Module
Your computer comes with 4MB of memory soldered on the
system board. If it has more than 4MB memory, it already has a
memory module installed. You can check the amount of
memory installed by running the Setup program. See “Running
the Setup Program” in Chapter 1 for instructions.
You can increase your computer’s memory up to 24MB by
installing a 4, 8, 16, or 20MB memory module.
Caution
The memory module can be easily damaged and is
expensive to replace; so if you don’t feel confident about
installing it yourself, ask your Authorized EPSON Servicer
for assistance.
If your computer already has a memory module installed on
the board, and you want to replace it with a higher-capacity
module, you need to remove the original memory module.
Follow these steps:
1.
Remove the keyboard as described on pages 4-13 to 4-15.
4-16
Installing Optional Devices
2.
Press one of the plastic retaining clips toward the side of the
socket and lift up on the edge of the memory module until
it is released. (See the illustration below.)
3.
Grasp the module firmly and pull it out of the socket. You
are now ready to install the new memory module.
Follow these steps to install the new memory module:
1.
Holding the memory module with the notch on the upper
right corner, align it with the connector at the edge of the
socket.
2.
Insert the memory module into the socket at an angle as
shown, pressing along the edge until it clicks into place.
3.
Press down on the module until it snaps into the plastic
retaining clips on the sides.
Installing Optional Devices 4-17
4.
If you are finished installing internal components, replace
the keyboard as described on pages 4-15 to 4-16.
5.
Run the Setup program, as described in Chapter 1, to make
sure your computer recognizes the new memory
configuration. (As soon as you turn on the computer, it will
prompt you to run Setup because of the memory size
mismatch.) If you later remove or change the memory
module, be sure to run the Setup program again.
Upgrading the Microprocessor
You can upgrade your computer by installing a higherperformance microprocessor. The PGA (pin grid array) socket
on the computer’s main board can accept both a processor on a
daughterboard and a processor installed directly in the socket.
A processor on a daughterboard may include 256KB of external
cache; all supported processors include 8KB of internal cache.
Contact your nearest computer dealer for information on
obtaining a new microprocessor.
Before you purchase a new microprocessor, call the EPSON
Connection or your Authorized EPSON Servicer to make sure
the processor can be used in your ActionNote. The following
table lists the speed and voltage of some of the microprocessors
you can install. If your processor is not on the list, see the
documentation that came with the processor for information
Removing the existing microprocessor requires the use of a
chip puller. The microprocessor can be easily damaged and
is expensive to replace; so if you don’t feel confident about
installing it yourself, ask your Authorized EPSON Servicer
for assistance.
Depending on the type of microprocessor you are installing,
you may need to adjust one of the processor switches. If you
need to set the CPU type switch, you must do so before you
install the processor chip. See “Setting the Processor Speed,
CPU Type, and Voltage Switches” for more information.
Replacing the Processor
Follow these steps to replace the processor chip :
1.
Remove the keyboard as described on pages 4-13 to 4-15.
2.
Refer to the illustration below to locate the microprocessor in
the center of the system board.
microprocessor
Installing Optional Devices 4-19
Caution
Make sure you ground yourself before you touch the
processor chip. Then remain as stationary as possible
while you install it. Do not touch the pins on the
processor chip. Handle the microprocessor only by the
edges of its case.
3.
Position the chip puller between the processor chip and the
socket.
4.
Gently pull the processor chip straight up and set it aside.
5.
Remove the new chip from its package and inspect the pins.
If they are bent, do not install the chip. Contact your
vendor for a new microprocessor.
6.
Position the processor chip over the socket, aligning the
notched or marked corner of the chip with the pin 1 hole on
the socket.
4-20
pin 1
Installing Optional Devices
Caution
Note that two holes in the socket are labeled “pin l." If
you are installing a processor chip directly in the socket,
insert pin 1 in the second row of holes from the right.
You will see an empty row of holes in the socket to the
right of the chip. If you are installing a processor on a
daughterboard, insert pin 1 in the outer row of holes.
7.
When you are sure the microprocessor is positioned
correctly, gently push it straight into the socket, pressing
evenly on all sides.
Installing Optional Devices 4-21
Setting the Processor Speed, CPU Type, and Voltage
Switches
Check the table on page 4-18 or refer to the processor’s
documentation to determine the external frequency (speed)
and supply voltage of the processor you installed. If necessary,
follow these steps to adjust the processor speed, CPU type, and
voltage switches for the new microprocessor.
1.
Use the illustration below to locate the switches
4-22
Installing Optional Devices
2.
To set the processor speed switch, use the tip of a small
screwdriver or other tool to move the switch to the
appropriate position.
25 33 40
3.
If necessary, use the tip of a small screwdriver or other tool
to set the CPU type switches, located in the processor
socket.
Intel QFP/PGA
4.
If necessary, use the tip of a small screwdriver or other tool
Cyrix QFP
Cyrix PGA
to set the voltage switch, located on the underside of the
power converter board.
4.0 3.6 3.3
Installing Optional Devices
4-23
5.
If you are finished installing internal components, replace
the keyboard as described on pages 4-15 to 4-16.
6.
Run the Setup program, as described in Chapter 1, to update
your computer’s configuration with the new
microprocessor.
Installing the Fax/Modem
If your computer did not come with the internal fax/ modem,
you can install it yourself. See the Introduction for information
about obtaining optional accessories for your ActionNote
computer.
Follow these steps to install the fax/ modem:
1.
Remove the keyboard as described on pages 4-13 to 4-15
2.
Refer to the illustration on page 4-25 to locate the fax/ modem
connector next to the power converter on the system board.
3.
Remove the plastic insert covering the fax/ modem port
opening on the left side of the computer, next to the PC
card slots. Insert the tip of a screwdriver through the slot in
the plastic cover and carefully pry the cover off. You may
need to use gently increasing presure to break the cover
away from the case and push it out.
4-24
Installing Optional Devices
4.
Insert the phone jack end of the fax/ modem card through
the port opening and align the connector on the card with
the connector on the system board, as shown:
fax/modem
connectors
5.
Make sure the pins in the fax/ modem connector are directly
over the holes in the connector on the system board. Then
gently push the card straight into the connector.
6.
If you are finished installing internal components, replace
the keyboard as described on pages 4-15 to 4-16.
7.
Run the Setup program, as described in Chapter 1, to make
sure the port address is set correctly for the fax/ modem.
The default setting is COM2.
Installing Optional Devices
4-25
Connecting a Phone Line
You can connect your telephone line directly to the fax/ modem
in your ActionNote with a standard RJ-11 telephone cable.
Position the phone line connector so the tab faces down and
aligns with the notch in the phone jack on the left side of your
computer. Then insert the cable into the phone jack. (Connect
the other end of the cable to the modular jack outlet for your
phone line, if necessary.)
Once you connect the phone line, you’ll need to install the
software that came with your fax/ modem. See your software
manuals for instructions on installing these programs and
using them with your system.
Note
Your fax/ modem also has an internal modem command set
that you may need to use in certain situations to control data
transmission. See Appendix B for a summary of the modem
commmand set.
4-26
Installing Optional Devices
Chapter- 5
Troubleshooting
You probably won’t encounter any difficulties as you set up
and use your ActionNote. If anything out of the ordinary
happens, however, refer to this chapter for help. The following
issues are covered:
Identifying your system
Error messages
Computer won’t start
Battery or AC adapter problems
LCD or external monitor problems
Computer locks up
Password problems
Trackpad or external pointing device problems
Diskette or diskette drive problems
Hard disk problems
Software problems
Printer problems
Memory module problems
Fax/ modem problems
PC card problems
Troubleshooting
5-1
If the suggestions here do not solve the problem, perform the
steps below to identify your system and make a note of any
error messages your computer displays. Then contact your
Authorized EPSON Servicer or call the EPSON Connection at
(800) 922-8911 (in the U.S.) or (800) GO-EPSON (in Canada).
ldentifying Your System
When you request technical assistance, be ready to provide the
serial number of your computer, its system BIOS version
number, its configuration (including the types of disk drives
and options), and the names and version numbers of any
software programs you are using.
Use these guidelines to gather information about your system:
Serial numberLook on the underside of the
computer to find the serial number.
System BIOS
version
System
configuration
Restart your system. The computer
displays the system BIOS version
number as it performs power-on
diagnostics.
Press F8 during start-up; write down
the BIOS version number and the
configuration settings shown on the
Setup screens.
Windows versionWhen your computer has loaded
Windows, select Help from the menu
bar. Then select About Program
Manager to see the version number.
5-2
Troubleshooting
Software versions
In Windows applications, select
About from the Help menu, or read
the version number from the banner
screen displayed when the program
starts, or check your software manual.
MS-DOS version
CONFIG.SYS
AUTOEXEC.BAT
SYSTEM.INI and
WIN.INI
In Windows, select the MS-DOS
Prompt icon. When the MS-DOS
prompt appears, type VER and press
Enter to display the MS-DOS version
number.
In Windows, use the Sysedit utility in
the Applications group to see a list of
the system configuration commands
in the file. At the MS-DOS prompt,
type TYPE C:\CONFIG.SYS and
press Enter.
In Windows, use the Sysedit utility in
the Applications group to see a list of
the system startup commands in the
file. At the MS-DOS prompt, type
TYPE C:\AUTOEXEC .BAT and press
Enter.
Use the Sysedit utility in the
Applications group to see the
Windows initialization commands in
these files.
Troubleshooting 5-3
Note
Your hard disk drive includes a C:\ BACKUP directory
containing important system configuration files. If you need
to restore the original versions of these files, use DOS or the
Windows File Manager to copy them from the BACKUP
directory. Copy CONFIG.SYS and AUTOEXEC.BAT to C:\
Copy *.INI to C:\WINDOWS.
Error Messages
Your computer’s built-in memory (ROM) contains a series of
diagnostic programs, called power-on diagnostics, which your
computer runs automatically every time you turn it on. These
programs check internal devices such as ROM, RAM, the timer,
the keyboard controller, and the hard disk drive.
When the diagnostics test RAM, you can see the total amount
of memory currently installed in your system.
If the computer finds an error, it displays an error message on
the screen. Write down the message and give it to the person
who is helping you when you report the problem.
If the error is serious, the computer cancels further checking
and halts system initialization. The error message remains on
the screen and the computer locks up. If this happens, contact
your Authorized EPSON Servicer or the EPSON Connection to
report the problem.
5-4
Troubleshooting
The Computer Won't Start
If your computer does not start when you press the power
button, try the following:
1.
Check the Power light. If the light is not on, go to step 3. If it
is on, check the Suspend light. If the light is on, press any
key. If it is flashing, press the Suspend/ Resume key.
2.
Check the Charge light. If it is flashing orange, the battery
may be damaged or incorrectly installed.
3.
Press the power button to turn off the computer. If you are
using the battery, remove it and reinstall it. If you are using
the AC adapter, disconnect it and then reconnect it. Then
turn the power on again.
4.
If the computer still does not start, the problem is probably
caused by the power source; see “Battery Problems” or
“AC Adapter Problems,” below.
Battery Problems
If you have trouble running the computer from a battery,
follow the steps in this section to find the problem. (Be sure to
read Chapter 3 for information on powering your system.)
1.
The battery power may be very low. If you have a second
battery that is fully charged, use it to replace the one in the
computer. If the computer then works properly, you need
to recharge the other battery. See Chapter 3 for instructions.
2.
If you replace the battery and the computer does not work
properly, the new battery may also not be fully charged.
Recharge this battery until it reaches its maximum capacity.
Troubleshooting
5-5
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