Epson America makes no representations or warranties, either express or implied, by or
with respect to anything in this manual, and shall not be liable for any implied warranties
of merchantability and fitness for a particular purpose or for any indirect, special, or
consequential damages. Some states do not allow the exclusion of incidental or
consequential damages, so this exclusion may not apply to you.
COPYRIGHT NOTICE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Epson
America, Inc. No patent liability is assumed with respect to the use of information
contained herein. Nor is any liability assumed for damages resulting from the use of the
information contained herein. Further, this publication and features described herein are
subject to change without notice.
TRADEMARKS
Epson is a registered trademark of Seiko Epson Corporation,
ActionDesk is a trademark and Epson Connection is a service mark of Epson America, Inc.
General notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.
Read all of these instructions and save them for later reference.
2.
Follow all warnings and instructions marked on the computer.
3.
Unplug the computer from the wall outlet before cleaning. Use a
damp cloth for cleaning; do not use liquid or aerosol cleaners.
4.
Do not spill liquid of any kind on the computer.
Do not place the computer on an unstable cart, stand, or table.
5.
Slots and openings in the cabinet and the back or bottom are
6.
provided for ventilation; do not block or cover these openings.
Do not place the computer near or over a radiator or heat
register.
7.
Operate the computer using the type of power source indicated
on its label.
If you plan to operate the computer in Germany, observe the
8.
following safety precaution:
To provide adequate short-circuit protection and over-current
protection for this computer, the building installation must
be protected by a 16 Amp circuit breaker.
Beim Anschluß des Computers an die Netzversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem
16 A Überstromschutzschalter abgesichert ist.
9.
Connect all equipment to properly grounded (earthed) power
outlets. If you are unable to insert the plug into an outlet, contact
your electrician to replace your outlet. Avoid using outlets on
the same circuit as photocopiers or air control systems that
regularly switch on and off.
10. Do not allow the computer’s power cord to become damaged or
frayed.
iii
11. If you use an extension cord with the computer, make sure the
total of the ampere ratings of the devices plugged into the
extension cord does not exceed the ampere rating for the
extension cord. Also, make sure the total of all products plugged
into the wall outlet does not exceed 15 amperes.
12. Do not insert objects of any kind into this product through the
cabinet slots.
13. Except as specifically explained in this User’s Guide, do not
attempt to service the computer yourself. Refer all servicing to
qualified service personnel.
14. Unplug the computer from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
A.
When the power cord or plug is damaged.
B.
If liquid has entered the computer.
C.
If the computer does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions. Improper adjustment
of other controls may result in damage and often requires
extensive work by a qualified technician to restore the
computer to normal operation.
iv
D.
If the computer has been dropped or the cabinet has been
damaged.
E.
If the computer exhibits a distinct change in performance.
Instructions Importantes de Sécurité
1.
Lire complètement les instructions qui suivent et les conserver
pour references futures.
2.
Bien suivre tous les avertissements et les instructions indiqués sur
l’ordinateur.
3.
Debrancher l’ordinateur de toute sortie murale avant le
Utiliser un chiffon humide; ne jamais utiliser un nettoyeur
liquide ou une bonbonne aerosol.
4.
Ne jamais renverser un liquide d’aucune sorte sur l’ordinateur.
5.
Ne pas placer l’ordinateur sur un chariot, un support, ou une table
instable.
6.
Les events dans les meubles, à l’arrière et
pour l’aération; on ne doit jamais les bloquer. Ne pas placer
l’ordinateur près d'une source de chaleur directe.
7.
Le fonctionnement de l’ordinateur doit s’effectuer conformément
au type de source d’alimentation indiquée sur l’étiquette.
8.
Lorsqu’on desire utiliser l’ordinateur en Allemagne, on doit
observer les normes sécuritaires qui suivent:
en
dessous sont conçus
nettoyage.
Afin d’assurer une protection adequate à l’ordinateur contre
les court-circuits et le survoltage, l’installation de l’édifice
doit comprendre un disjoncteur de 16 amp.
9.
On doit brancher tout l’équipement dans une sortie reliée à la
masse. Lorsqu’il est impossible d’insérer la fiche dans la prise, on
doit retenir les services d’un électricien ou remplacer la prise. Ne
jamais utiliser une prise sur le même circuit qu’un appareil à
photocopie ou un système de contrôle d’aération avec
commutation marche-arrêt.
10.
S’assurer que le cordon d’alimentation de l’ordinateur n’est pas
effrité.
V
11. Dans le cas où on utilise un cordon de rallonge avec l’ordinateur,
on doit s’assurer que la valeur totale d’ampères branches dans le
cordon n’excède en aucun temps les amperes du cordon de
rallonge. La quantité totale des appareils branches dans la prise
murale ne doit jamais excéder 15 amperes.
12. Ne jamais insérer un objet de quelque sorte que ce soit dans les
cavités de cet appareil.
13. Sauf tel que spécifié dans la notice d’utilisation, on ne doit jamais
tenter d’effectuer une réparation de l’ordinateur. On doit référer
le service de cet appareil à un technicien qualifié.
14. Debrancher l’ordinateur de la prise murale et confier le service au
personnel de service qualifié selon les conditions qui suivent:
A.
Lorsque le cordon d’alimentation ou la prise sont
endommagés.
B.
Lorsqu’un liquide s’est infiltré dans l’ordinateur.
C.
Lorsque l’ordinateur refuse de fonctionner normalement
même en suivant les instructions. N’ajuster que les
commandes qui sont énumérées dans les instructions de
fonctionnement. Tout ajustement inadéquat de tout autre
contrôle peut provoquer un dommage et souvent nécessiter
des réparations élaborées par un technicien qualifié afin de
remettre l’appareil en service.
vi
D.
Lorsqu’on a échappé l’ordinateur ou que l’on a endommagé
le boîtier.
E.
Lorsque l’ordinateur démontre un changement note au niveau
de sa performance.
Contents
Introduction
VGA and IDE Drivers
Optional Equipment
System Memory
Cache Memory
Video Memory
Microprocessor
Math Coprocessor
Drives
How to Use This Manual
Conventions Used in This Manual
Where to Get Help
Chapter 1
Getting Started
Choosing a Location
Unpacking Your Computer
Connecting the Computer
Connecting a Keyboard
Connecting a Mouse
Connecting a Monitor
Connecting a Printer or Other Device
Connecting the Power Cord
Turning On the Computer
Turning Off the Computer
..............................
Setting Up Your System
............................
........................
........................
........................
.........................
.........................
.........................
.......................
......................
.........................
......................
.....................
....................
......................
.....................
.....................
.....................
..............
.................
............
.................
3
3
3
3
4
4
4
4
5
6
6
1-1
1-1
1-2
1-3
1-3
1-3
1-4
1-5
1-6
1-7
1-10
vii
Chapter 2
Running the SETUP Program
Starting the SETUP Program
The System Setup Option
Setting the Time and Date
Setting the Video Display Type
Checking System Memory
Setting the Diskette Drive(s)
Identifying Your System
The Computer Will Not Start
The Computer Does Not Respond
Keyboard Problems
Monitor Problems
Diskette Problems
Diskette Drive Problems
Hard Disk Drive Problems
Password Problems
Software Problems
Printer Problems
Option Card Problems
Memory Module Problems
Mouse Problems
Controller Problems
External Cache Problems
Appendix A Specifications
CPU and Memory
Controllers
Interfaces
Physical Characteristics
Power Supply
Option Slot Power Limits (Total)
Environmental Requirements
Tested Operating Environments
Options Available from Epson
Hard Disk Drive Types
Connector Pin Assignments
................................
Parallel Port Connector (CN3)
Serial Port Connectors (CN4 and CN5)
Keyboard and Mouse Connectors (CN7 and CN6)
VGA Port Connector (CN2)
...........................
...............................
.............................
.......................
....................
.................
..........................
..........................
.......................
.....................
..........................
..........................
...........................
........................
.....................
...........................
.........................
......................
...........................
........................
..................
....................
...................
....................
........................
.....................
.................
............
..................
.....
7-1
7-3
7-4
7-5
7-5
7-6
7-7
7-8
7-9
7-10
7-10
7-11
7-12
7-12
7-13
7-13
A-1
A-2
A-2
A-4
A-4
A-5
A-5
A-5
A-6
A-8
A-11
A-11
A-12
A-12
A-13
x
DMA Assignments
Hardware Interrupts
System Memory Map
.........................
........................
........................
System I/O Address Map
Glossary
Index
.....................
A-13
A-14
A-15
A-16
xi
Your new Epson® ActionDesk™ 4000 computer is a fast,
high-performance, all-in-one system offering flexibility and
expandability in a compact design. It provides the following
features:
486SX/25
MHz, 486DX/ 33 MHz, 486DX2 / 50, or
486DX2/66 MHz microprocessor
4MB of internal memory, expandable to 64MB
System and video BIOS shadow RAM
8KB of internal processor cache, with support for 64KB,
128KB, or 256KB of external cache
1MB of on-board video memory, expandable to 2MB
Math coprocessor built into the microprocessor on the DX
and DX2 systems
Local bus video with True Color support, which enables
your monitor to display up to 16.8 million colors
High-speed, 32-bit local bus IDE hard disk drive interface
Built-in VGA port
Two built-in serial ports and one built-in parallel port
One built-in IBM® PS/2™ compatible keyboard port and
one built-in PS/2 compatible mouse port
Three 16-bit, full-length and two S-bit, half-length ISA
option slots
Introduction 1
Support for up to four mass storage devices (two externally
accessible and two internal)
Password security.
Using the built-in interfaces, you can connect most of your
peripheral devices directly to the computer so you do not have
to install option cards. You can use the option slots to enhance
your system with extra functions such as a modem card, a
network controller card, or additional interface ports.
The shadow RAM feature speeds up processing by moving the
system and video BIOS into the RAM area of memory.
With the standard 1MB of video RAM, the VGA controller
supports the following resolutions:
1280 x 1024 x 16 colors (interlaced)
1024 x 768 x 32K colors (interlaced)
1024 x 768 x 256 colors (interlaced and non-interlaced)
800 x 600 x 64K colors
640 x 480 x 16.8 million colors.
When upgraded to 2MB of video RAM, the system can support
1280 x 1024 in 256 colors and 1024 x 768 in 64K colors.
2 Introduction
VGA and IDE Drivers
Your computer comes with special VGA and IDE drivers for
use with the integrated local bus VGA interface and the local
bus IDE hard disk interface. With the VGA drivers, you can
take advantage of the extended VGA features such as high
resolutions and 132-column text mode when you run popular
application programs. With the IDE drivers, you can take
advantage of the high-speed, 32-bit local bus IDE hard disk
drive interface. Instructions in Chapter 6 describe how to install
the VGA drivers for Microsoft® Windows® 3.1 and how to
install the IDE drivers. Other VGA drivers are available from
the Epson Electronic Bulletin Board or from our worldwide
network of subsidiaries and distributors. To access the bulletin
board, call (310) 782-4531.
Optional Equipment
You can easily upgrade your computer by installing additional
memory and a wide variety of options, as describe d below.
(Installation instructions are provided in Chapters 4 and 5.)
System Memory
By adding 1MB, 2MB, 4MB, 8MB, 16MB, and 32MB SIMMs
(single inline memory modules) to the main system board, you
can expand the computer’s memory up to 64MB.
Cache Memory
You can increase the cache memory on your main system board
to 64KB, 128KB, or 256KB by having additional SRAM chips
installed by an Authorized Epson Servicer. Additional cache
allows your system to access frequently used data faster.
Introduction 3
Video Memory
You can add video memory chips to your system board to
increase the video memory to 2MB and support higher video
resolutions with more colors.
Microprocessor
You can upgrade your system with these microprocessors:
486SX/33
486DX/33
486DX2/50
486DX2 /66.
Math Coprocessor
You automatically install a math coprocessor when you
upgrade your system with a DX or DX2 microprocessor,
because a math coprocessor is built into the 486DX and 486DX2
chips.
Drives
Your system can support up to four mass storage devices,
including hard disk drives, diskette drives, a tape drive, or a
CD-ROM drive. As your storage needs expand, you can install
additional drives.
4 Introduction
How to Use This Manual
This manual contains the information you need to get the best
results from your computer. You don’t have to read everything
in this book; see the following chapter summaries to find the
sections you need.
Chapter 1
system and connecting peripheral devices such as the monitor
and printer.
Chapter
define your computer’s configuration. You may need to do
this the first time you use your computer. If you change the
configuration later, you will need to run it again.
Chapter
resetting the computer, using the password, and changing the
processor speed.
Chapter
cover, change jumper settings, and install optional equipment
such as microprocessor upgrades, option cards, and memory
modules.
Chapter
Chapter
Chapter
provides simple instructions for setting up your
2 describes how to run the SETUP program to
3 covers general operating procedures, such as
4 describes how to remove and replace the computer’s
5 explains how to install and remove disk drives.
6 describes how to install the VGA and IDE drivers.
7 contains troubleshooting tips.
Appendix A
operating environments that have been tested on your system,
and options available from Epson.
At the end of this manual you’ll find a
a list of international marketing locations.
lists the specifications of your computer, the
Glossary,
an
Index,
Introduction 5
and
Conventions Used in This Manual
This manual uses the following type conventions:
Example
Enter
Ctrl C
C:\DOS
DISKCOPY A: B:
path\filename
SERIAL 1
Meaning
Keys you press on the keyboard
Keys you press at the same time; hold down the
key marked Ctrl and press the letter C
Text as it appears on the screen
Text that you type exactly as shown
Words printed in lowercase italics represent
optional parameter names; here you would
type the actual path and filename, such as
\WORK\CONTACT
Names of hardware elements
Where to Get Help
If you purchased your computer outside the United States,
please contact your dealer or the marketing location nearest
you for customer support and service. International marketing
locations are listed at the back of this manual.
If you purchased your computer in the United States, Epson
provides the following support services through the Epson
Connection’“:
Technical assistance with the installation, configuration,
and operation of Epson products
On-site Servicer referral
Assistance in locating your nearest Authorized Epson
Reseller or Service Center
6 Introduction
Sales of Epson computers as well as ribbons, supplies,
parts, documentation, and accessories for your Epson
product
Customer Relations
Epson technical information library fax service-also
available directly by calling the toll number (310) 782-4214
Product literature with technical specifications on our
current and new products
User group locations.
If you need help with any software you are using, see the
documentation that came with it for technical support.
Epson Connection: (800) 922-43911
You can also contact Epson at (310) 782-0770 and ask for the
Epson Connection.
Introduction 7
Chapter 1
Setting Up Your System
This chapter briefly describes how to set up your computer. It
includes the following information:
Getting started
Connecting the computer
Turning on the computer
Turning off the computer.
Getting Started
Follow the instructions below for choosing a location for your
new system and unpacking it.
Choosing a Location
When you are ready to set up your system, choose a safe,
convenient location that provides the following:
A flat, hard surface. Surfaces like beds and carpets attract
static electricity, which can erase data on your disks,
damage the computer’s circuitry, and prevent proper
ventilation.
Moderate environmental conditions. Select a cool, dry area
and protect your computer from extremes in temperature,
humidity, dust, and smoke. Avoid direct sunlight or other
sources of heat.
Setting Up Your System
1-1
Good air circulation. Leave several inches of space around
the computer so air can move freely.
No electromagnetic interference. Do not place your system
too close to any electrical device, such as a telephone or
television, which generates an electromagnetic field.
Appropriate power source. Connect all your equipment
with the appropriate power cords for the power source in
your area.
Unpacking Your Computer
When you unpack your system components, make sure you
have these items:
computer
Your system may also include an Epson PS/2 compatible
mouse and may come with the operating system and software
already installed on a hard disk drive.
If you purchased any optional equipment that wasn’t installed
at the factory-such as option cards, memory modules, a hard
disk, or a diskette drive-you install these options before you
connect your computer. See Chapters 4 and 5 for instructions.
1-2
Setting Up Your System
Connecting the Computer
Use the illustration below to locate the ports on the back of
your system as you connect the keyboard, monitor, printer, and
other devices.
monitor cable
AC inlet
AC outlet
MOUSE
PARALLEL
Connecting a Keyboard
To connect a keyboard, hold the cable connector so the arrow
on the connector faces up. Insert it into the port marked
Connecting a Mouse
If your system came with an Epson PS/2 compatible mouse,
you connect it to the computer’s built-in mouse port. To
connect the mouse, insert the connector into the port marked
MOUSE.
Setting Up Your System
K/B.
1-3
Caution
Although the connectors and ports for the mouse and
keyboard are physically identical, they cannot be used
interchangeably. Be sure to plug the mouse connector into
the
MOUSE
If your system has not already been configured, you may need
to install a mouse driver. See your mouse manual for
instructions. (If you are using Windows 3.1, you don’t need a
mouse driver.)
port, or you may damage your system.
Connecting a Monitor
You can connect your VGA monitor to the computer’s built-in
VGA port as described below. You must use a VGA monitor
with this computer.
1.
Place your monitor on top of or near the computer. Turn the
monitor and computer around so the backs are facing you.
2.
There should be two cables provided with your monitor: the
monitor cable (to connect it to the computer) and the power
cable (to connect it to the power source). On most monitors,
the monitor cable is permanently attached to
your monitor does not have an attached cable, connect the
cable to it now.
the
monitor. If
3.
1-4
Examine the connector on the monitor cable and line it up
VGA
with the
connector into the port.
Caution
To avoid damaging the connector, be careful not to bend
the
pins when you insert it.
Setting Up Your System
port on the computer. Then insert the
4.
If the connector has retaining screws, tighten them.
5.
Plug the monitor’s power cord into the power inlet on the
back of the monitor.
6.
Plug the other end of the power cord into a grounded
electrical outlet or into the power outlet on
computer.
Caution
Before you plug the monitor’s power cord into the back
of your computer, make sure the monitor’s power
requirements do not exceed 1 Amp.
the
back of
Connecting a Printer or Other Device
Your computer has one bidirectional parallel and two serial
ports. To connect a printer or other peripheral device, follow
the appropriate instructions below.
Using the parallel port
the
Follow these steps to connect a parallel printer to your
computer:
1.
Place the printer next to the computer so that the backs are
facing you.
2.
Align the connector end of the printer cable with the
PARALLEL
screws, tighten them.
3.
Connect the other end of the cable to the printer. To secure
the cable, squeeze
and push them into place.
port and plug it in. If the connector has retaining
the
clips at each side of the printer port
Setting Up Your System
1-5
4.
Plug the printer’s power cord into a grounded electrical
outlet.
Using the serial ports
If you have a printer, a modem, or a mouse with a serial
interface, you can connect it to one of the serial (RS-232C) ports
on the back of the computer. Make sure you have a cable
compatible with a DB-9P connector.
To connect a serial device, insert the connector into one of the
ports marked COM1 and COM2. If you are connecting only one
serial device, use the COM1 port.
Connecting the Power Cord
Follow these steps to connect the power cord:
1.
Plug the power cord into the power inlet on the back of the
computer.
Warning
To avoid an electric shock, be sure to plug the cord into
the computer before plugging it into the wall outlet.
1-6
2.
Plug the other end of the power cord into a grounded
electrical outlet.
Setting Up
Your
System
Turning On the Computer
After you set up your system, you are ready to turn on the
power. Use the illustration below to identify the parts of your
system.
hard disk
speed
access light
diskette drive
reset button
Before you turn on your computer, check the following safety
rules to avoid accidentally damaging your computer or injuring
yourself:
Do not connect or disconnect any peripheral device cables
(including the keyboard or a mouse) or power cables unless
the computer’s power is off.
Never turn off or reset your computer while a disk drive
light is on. This can destroy data stored on the disk.
Never turn on the computer with a protective card in the
diskette drive.
Setting Up Your System
1-7
Always wait at least 20 seconds after you turn off the
power before you turn it on again to prevent possible
damage to the computer’s electrical circuitry.
Do not leave a beverage near your system. Spilled liquid
can damage the circuitry of your equipment.
Follow these steps to turn on your system:
1.
Turn your computer around so the front panel faces you.
Place your monitor, printer, and other devices in a
convenient arrangement.
2.
If there is a protective card in the diskette drive, remove it.
3.
Turn on the monitor, printer, and any other devices
connected to the computer.
4.
Turn on the computer by pressing the power button on the
right side of the front panel.
The power indicator lights up, then the screen displays the
BIOS version number and copyright information. The
computer performs its power-on diagnostics, which are a
series of checks that make sure everything is working
correctly. The screen displays several messages during the
diagnostics, including the prompt:
1-8
Press <F2> to enter SETUP
If the diagnostics indicate a mismatch with the system
configuration, you will see an error message followed by
this prompt:
Press <F1> to resume, <F2> to Setup
If this happens, press F2 to run the SETUP program and
check your system configuration. See Chapter 2 for a
complete description of the SETUP program.
Setting Up Your System
When the computer completes its testing, it displays a screen
describing the system’s configuration. If necessary, press
the
Pause
button on the keyboard to view
screen. After viewing the screen, press any key to continue
the startup process.
If
necessary,
5.
brightness and contrast until you
characters on the screen. If your monitor has horizontal and
vertical hold controls, you may need to use them to
stabilize the display.
If your system is configured to automatically load a program
(such as Microsoft Windows or a word processing
program), you see
program. If not, you may see the operating system prompt,
such as C:\>orA:\>.
If there is no operating system installed on your computer,
you see an error message. Ignore the message for now; once
you install the operating system, you will not see this
message.
Now you need to run the SETUP program to make sure your
computer is configured properly. First turn off the computer, as
described below, then see Chapter 2 for instructions. When you
finish running SETUP, be sure to see “Post-SETUP Procedures”
on
page 2-12 for guidelines
use the controls on your monitor to adjust
can
the
first menu or screen display of that
on
what you need to do next.
the
configuration
easily see the
the
Setting Up Your System
1-9
Turning Off the Computer
Whenever you turn off your system, follow these steps:
1.
Save your data and exit any application program you are
using.
2.
Check the hard disk drive light and the diskette drive light(s)
to make sure they are not on. Do not turn off the computer
if a drive light is on, because you can damage the drive or
lose data.
3.
Remove any diskette(s) from the diskette drive(s).
4.
Press the power button to turn off the computer.
5.
Turn off the monitor, printer, and any other peripheral
devices.
1-10
Setting Up Your System
Chapter 2
Running the SETUP Program
You may need to run the SETUP program the first time you use
your computer. If your system came unconfigured, you need to
define how it is set up. If your system was configured for you,
you may still need to set the date and time. You also may need
to run the program again later if you change your configuration.
The SETUP program is stored in the computer’s ROM BIOS
(read-only memory, basic input/output system). SETUP lets
you verify or change the following:
Current date and time
Type of video display adapter
System memory
Type of diskette drive(s) and hard disk drive(s)
External cache
Shadow and memory mapping options
Chipset register options
System booting sequence
Password security.
The configuration information is stored in an area of memory
called CMOS RAM. This memory is backed up by a battery, so
it is not erased when you turn off or reset the computer.
Running
the SETUP Program
2-1
Starting the SETUP Program
Whenever you start your computer, you see the following
message:
Press <F2> to enter SETUP
If the system detects
an
error in your system configuration, you
will see an error message followed by this message:
Press <F1> to resume, <F2> to Setup
In either case, press F2 to run the SETUP program to verify or
change your configuration.
The SETUP program displays the Main Menu. From this menu,
you can select the various SETUP options to identify your
system’s configuration and then save your new values to
CMOS. If you change your mind, you can ignore any changes
you have made and restore the default values stored in ROM or
load the values previously stored in CMOS.
The table below lists the keys you can use to perform SETUP
operations.
SETUP function keys
Key
+-
Home End
F1 or Alt H
F5or-
Function
Move the cursor to the next or previous modifiable option
Change the values in the field
Move the cursor to the top or bottom of the menu
Displays a help screen describing the option currently
selected
Selects the previous value
2-2
F6 or + or
Space bar
Selects the next value
Running the SETUP Program
Loading...
+ 121 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.