Any questions? 
Quick Guide
  Basic instructions for printing.
Online Epson Information Center
  Click the desktop shortcut.
Note: You will need an Internet connection to view the Epson Information Center. If 
you can’t find the desktop shortcut, you can also view the Epson Information Center at 
epson.com/support.
Online help with your software
  Select Help or ? when you’re using your software.
Technical Support 
 Internet Support
  Visit Epson’s support website at epson.com/support and select your 
product for solutions to common problems. You can download drivers and 
documentation, get FAQs and troubleshooting advice, or e-mail Epson with 
your questions.
 Speak to a Support Representative
  Call (562) 276-7202 (U.S.), 6 AM to 6 PM, Pacific Time, Monday through Friday. 
and 7 AM to 4 PM, Saturday, or (905) 709-2567 (Canada), 6 AM to 6 PM, Pacific 
Time, Monday through Friday. Days and hours of support are subject to change 
without notice. Toll or long distance charges may apply.
Solving problems
The printer makes noise after ink cartridge installation.
• The first time you install ink cartridges, the printer must charge its print head 
for 2.5 minutes or so. Wait until charging finishes (the power light stops 
flashing) before you turn off the printer, or it may charge improperly and use 
excess ink the next time you turn it on.
• If the printer stops moving or making noise, but the power light is still 
flashing after 5 minutes, turn off the printer. If the light is still flashing when 
you turn it back on, contact Epson as described in “Any Questions?”.
• Turn off the printer, then make sure the ink cartridges are inserted completely 
and the ink cartridge cover is closed completely. Wait a moment, then turn the 
printer back on to clear the error.
You’re having problems installing the printer software.
• During software installation, you are prompted to connect the USB cable. 
When you connect the cable, make sure your printer is turned on and the 
cable is securely connected at both ends.
• Close your other programs, including any screen savers and virus protection 
software, and install the software again.