E-Pos Supermarket User Manual

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SuSuppeerrmmaarrkkeet t MMooddeell
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# Table of Contents Page No
Table of Contents - 2
Introduction - 3
Do’s & Don’ts - 4
Accessories - 5
General Information - 5
Specifications - 6
Connection Diagram - 8
Jumper Settings - 10
Hardware Installation - 13
FAQ’s - 17
Warranty Card - 22
Locations - 23
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Dear Valued Customer,
Thanks for your business!
In our constant endeavor to offer you the best in Retail Technology, E-PoS International
have always been introducing products of high standards designed to meet all the Retail
needs,
We assure you that the product enclosed is being thoroughly tested and is assured quality.
In order to ease the installation of E-PoS hardware; we have enclosed the Technical
documentation, complete set of Drivers, Installation Manual and FAQ’s for your reference.
Also enclosed is the Warranty Card, which outlines our commitment towards our product.
Should there be any technical queries to be answered, we have a highly trained staff to
take care of all your after sales service needs.
Assuring you of our best Service at the times.
Yours truly,
Managing Director.
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# Do’s & Don’ts
(Integrated circuits on All E-PoS System’s are sensitive to static electricity; hence to avoid
damaging any of the Components on the System, Read these following precautions and
other instructions before getting started and save them for later reference).
i. Do not remove the computer from the anti-static Packaging until you are ready for
installation.
ii. Make sure the voltage of the power source is correct before connecting the computer to the
power outlet, (110~220 volts).
iii. Connect Rubber Legs provided to avoid damaging Cabinet Cover and Door, (where
provided).
iv. Do not change any Hardware Devices online when System or the device is on and running,
because the sudden surge of power may ruin any sensitive components. Also make sure the
computer is properly grounded.
v. Turn off the computer before cleaning. Always clean with a damp or dry cloth only. Do
not spray any liquid cleaner on screen directly.
vi. The power outlet socket used to plug in the computer power cord must be located near the
system and easily accessible. Do not use outlets on the same circuit of the system that
regularly switch on and off.
vii. If the computer is sharing an extension cord with other devices, make sure the total ampere
rating of the devices plugged into the extension cord does not exceed the cord’s ampere
rating.
viii. Do not expose the power cord, extension cord and power outlet to moisture.
ix. The openings on the computer enclosure are for the cabin ventilation to prevent the
computer from overheating. DO NOT COVER THE OPENINGS.
x. Do not connect any devices to Powered COM Ports (5V/12V), other then the devices that
take power from Powered COM Ports to avoid damaging the Device.
xi. Any Hardware upgrades or changes to be made are to be informed, and do not tamper with
Serial Nos. and Warranty Seals, to avoid Warranty being Void.
xii. If the computer is not equipped with an operating system. An operating system must be
loaded first before installing any software into the computer.
xiii. If the computer is equipped with a touch panel, avoid using sharp objects to operate the
touch panel. Scratches on the touch panel may cause mal-calibration or non-function to the
panel.
xiv. The LCD panel display is not subject to shock or vibration. When assembling the computer,
make sure it is securely installed.
xv. Choose an Ideal dust free location and reliable surface for the System with proper
ventilations.
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# Accessories
Hardware Description List of Accessories per Hardware
1.
E-PoS Magnum System
- Power Cord, Driver Bank CD, Keys.
2.
12” LCD Color Monitor
– Manual, Power Cord, VGA Cable, Stereo Cable.
3.
Star SP 542 Printer
– Power Cord, Printer Interface Cable, Ribbon
4.
ECD 7303
– VFD & Cable, Base Unit, Poles, Adapter, Serial
Cable.
5.
ECH 460A Cash Drawer
– Keys (2Nos).
6.
Programmable Keyboard
78 Keys.
– Floppy Disk, Keys (3Nos), Numeric Keys, Key Caps,
Expansion Keys, Converter (PS/2).
# General Information
The
E-POS MAGNUM
is an Intel Celeron / Pentium III (Socket
370) Multimedia ATX motherboard with LCD/VGA controller, Ethernet 100/10, AC97 sound, and IDE flash disk. By integrating single chip, SiS630ST, the E-POS MAGNUM provides a high performance / low cost desktop solution.
Highly integrated, the E-POS Magnum can adapt Intel. Celeron (66MHz) and Pentium III (100/133MHz) CPU. Onboard features include four serial ports, two multi–mode Parallel ports, a floppy drive controller and a PS / 2 keyboard PS / 2 mouse interface. The built-in high speed PCI IDE controller supports both PIO and ATA 100 mode. Up to four IDE devices can be connected, including large hard disks, CD-ROM drives and other IDE devices.
The full PC functionality coupled with its multi-I/Os stand ready to accommodate a wide range of PC peripherals. Compact in size and with its highly integrated multimedia and networking functions, the E-POS Magnum is the most powerful PC engine to build any small footprint all-in-one PC system for integration into any space-constricted embedded applications. Fully configurable and with its modular design, the E-POS Magnum is an ideal platform for any consumer computing applications where space is a premium.
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# Specifications
E-POS MAGNUM
: Multimedia I nt el Celeron/Pentium I II FLEX ATX Motherboard wi th XGA, LCD, T V-out, Dual display, Ethernet & Audi o I nt er face
CPU
:
I ntel Socket 370
I ntel Tualatin FCPGA u p t o 1 . 2 6GHz I ntel Pentium III FCPGA 66/100/133 up to 1GHz Celeron FCPGA 6 6 /100 up to 1 .3 GH z
Main Chipset
: SiS630S T
Super I/O
:
Winbond W83697HF & W8 3627F
W83697HF: UART1, UART2, Parallel Port 1 FDC, Game/MIDI, I R/CIR,
Har dwar e Monit or
W83627F: UART3, Parallel Port 2, UART4 (Pin 1/9 power suppor t )
System BIOS
: Award Pn P Flash BI OS
System Memory
:
2 x 168 pin DI MM s ock ets suppor t ing S DRAM up t o 1GB
L2 Cache
: CPU built-in
Standard I/O
S erial ports x 4: COM 1 ~ 4, COM 2 & 4 with + 5V/12 power output on pin
# 9
Par allel port x 2: Suppor t S PP/EPP/ECP;
AT A 100/66 I DE x 2: suppor t s up to 4 I DE devices
FDD x 1: suppor t s up t o 2 floppy disk drives
PS /2 Keyboard I nt er face x 1
I nternal Keyboard I nt er face x 1
PS /2 Mouse I nt er face x 1
US B Interface x 4: 2 internal and 2 external
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GAME /MI DI port
Ethernet
100/10 Base- T Ethernet with RJ-45
Display
LCD controller
I ntegr ated 2D/3D gr aphics engine, 4X AGP
S hare s ys t em memor y architecture abl e t o ut ilize t he dis play memory size
up t o 64MB
Maximum r esolution for video chips et : 640x480, 800x600, 1024x768,
1280x1024, 1600x1200, and 1920x1200, true- color
S uppor ti ng L CD/VGA dual dis play mode
(Under Windows 98 and Wi ndows ME)
2
nd
Display Board
(optional): S iS 301
S uppor ti ng VGA/L CD (panel link) or VGA/TV or VGA/VGA,1 among 3
LCD: Digital flat panel, suppor ti ng panel link
Video: S- Video or RCA
When the 2
nd
dis play is installed, the pr i mar y display will be changed t o
VGA onl y
Audio Function
Full duplex and indepen dent sample r at e conver t er for audio r ecor ding &
playback
S uppor t s Microsoft DirectSound
3D positional audio effects
Hi-per formance, mixed- signal , stereo
MI C- I n, Speaker- Out , Line- I n
Pin header for CD- audio i n
Hardware Monitor
Monitor i ng pr ocessor & s ys tem
Monitor i ng 5VS B , VBAT, 1.5V, 3.3V, +5V, +12V, -12 V, and pr ocessor
voltages
Monitor i ng pr ocessor, chassis fan s peeds
Contr olling pr ocessor and chas s i s fan s peed and f ailure alar m
Automatic f an on/off control
Read back capability that displays temperature, voltage and fan speed
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S uppor ti ng I ntel processor thermal diode output (real processor
temper atur e)
Watchdog ti mer (64 level time i n terval s )
Digital IN x 2 Digital OUT x 2
Expansion Bus:
PCI * 1 & AMR* 1
Power:
AT X power
Form Factor:
FL E X ATX
Dimension
: 229* 191 mm (9“x7.5”)
*Specifications are subject to change without notice.
# Connection Diagram
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# Jumper Settings
T he E - POS Magnum is configured to m at ch the needs of s pecific application by proper jumper settings. T he onboar d Connectors link the E - POS Magnum to ex ter nal devices such as a har d di s k , a fl oppy disk or a pr i nt er. The foll owi ng fi gur e hel ps you to locate all jumpers and connectors .
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T he f ol l owi ng fi gu r e s hows the l ocat ion of the r ear side Connectors.
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T he t able below l is ts the fun ct ion of each j umper. T he Coming s ecti ons indicate how to s et jumpers to con f igur e t he E - POS Magnum. They al s o i ndi cate t he E - POS Magnum’s default configuration and options for each jumper.
JP4: COM2/COM4 Pin9 Power selection
JP5: Clear CMOS
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# Hardware Installation
PS/2 Mouse Connector
T he PS /2 Mouse a 6 -pin female connector.
PS/2 Keyboard Connector
T he connector is for a s t andar d k eyboar d us i ng a PS /2 Plug. For standard AT keyboard plu g, a AT - PS /2 adapter is needed for the connection.
Ethernet Connector
T he E - Pos Magnum features with a 3 2 - bit PCI - bus Ethernet I nterface wi th RJ- 45 connector. This high performance L AN inter face i s s uppor ted by all major network operating s ys t ems . T here ar e t wo L E D’s indicating the net wor k i ng s t atus .
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USB Connectors
T he E - Pos Magnum pr ovides two ex t er n al US B (Universal S erial Bus) ports to connect to US B devices. It also pr ovi des two i nt er nal US B interface f or more U S B device connection. The two i nt er nal USB interfaces have t o be acce ssed thr ough the 8 - pin CN4.
Parallel Port Connector
T he E - Pos Magnum pr ovides a 25-pin female ex ter n al parallel connector (LPT 1) . It also pr ovi des a 26-pin internal parallel header connector (LPT2). I f the 2
nd
par allel port is needed, a 2 6 - pin to 25- DUB parallel cable i s pr ovided to connect LPT2 for parallel device connection.
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Serial Port Connector
T he E - Pos Magnum provides four onboard s er i al ports for connection to any serial devices
s uch as card r eader, touch s cr een and fax modem. COM 1 is a 9 - pin male ex ter nal s erial
connector (COM1). COM 2 , COM 3 and COM 4 are 1 0 -pin int ernal serial header connectors .
10-pin to 9 - DUB serial cables are pr ovi ded to conn ect
I nternal COM por t s for more s er ial device connection. COM 4 is equipped with + 5V/12V power output on pin 1 and pi n 9. For COM 4 power setting,
CRT VGA Connector
T his connector is for output to a VGA com patible dev ice.
Game/MIDI Connector
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T he game/MI DI is a gol d 1 5- pin connector. The us er can connect game j oys tick s or game pads to thi s connector for playing comput er games.
Audio Connectors
T he E - Pos Magnum’s audio connectors include
Speaker-out, Line in
and
MIC-in
. The s peaker - out is to out put the audi o to ex ter nal devices such as s peakers or earphones. The li ne- in is used t o i nput audio f r om an ex ternal audio devi ce s uch as a CD player, tape r ecor der or a r adi o. T he micr ophone- i n is used t o connect to an external microphone to r ecor d s ound or voice.
ATA 100/66 IDE Connectors
T he E - Pos Magnum pr ovides 2 40-pin I DE header connector s able t o s uppor t up to 4 I DE devices. It also pr ovi des a AT A 100/66 IDE hard di s k r i bbon cable and a 40- pin to 40 pin I DE cable for IDE device connection. If two I DE drives are us ed, the s econ d dr i ve mus t be confi gur ed t o S l ave Mode by setting its jumpers Accordingly. You can configure two har d dis k drives to be both Mas ters with two I DE cables, one for primary IDE and the ot her for secondary I DE connector.
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FDD Connector
T he E - Pos Magnum pr ovides a 34-pin header type connector (FDC), able t o attach two fl oppy dr ives. A 34- 34-r ibbon cable i s needed t o connect the onboar d F DD to fl oppy disk drives.
# General FAQ’s
Q1.
There are no dipswitch settings for the LCD customer display you provided. We cannot control the display.
Q2.
What is the maximum current of a COM port?
Q3.
Windows cannot detect CD-ROM sometimes.
Q4.
What are VGA, SVGA, and XGA?
Q5.
How to solve the conflict between PS/2 Mouse and LAN?
Q6.
How to set CPU-SDRAM Frequency under Bios for E-Pos Magnum (Super Market Model)
Q7.
What command do I use to open the Cash Drawer through the Printer using, a). Star Emulation and b). Epson (esc/pos) Emulation?
Q8.
What use the Purple Ribbon?
Q9.
Why does my Receipt Printer print Question Marks at the Beginning of a Print Run?
Q1.
There are no dipswitch settings for the LCD customer display you provided. We cannot control the display.
A1.
Please refer to the following table for dipswitch settings. a. Command type selection
SW1
SW2
SW3
Command type
ON
ON
ON
POS7300
OFF
ON
ON
ESC/POS
ON
OFF
ON
ADM 787
OFF
OFF
ON
DSP800
ON
ON
OFF
AEDEX
OFF
ON
OFF
UTC/P
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ON
OFF
OFF
UTC/S
OFF
OFF
OFF
CD5220
b. International character set
SW4
SW5
SW6
SW7
Character set
Code table ( 80H-FFH )
ON
ON
ON
ON
U.S.A.
PC-437 (USA, Standard
Europe)
OFF
ON
ON
ON
FRANCE
PC-850 (multilingual)
ON
OFF
ON
ON
GERMANY
PC-850 (multilingual)
OFF
OFF
ON
ON
U.K.
PC-850 (multilingual)
ON
ON
OFF
ON
DENMARK I
PC-850 (multilingual)
OFF
ON
OFF
ON
SWEDEN
PC-850 (multilingual)
ON
OFF
OFF
ON
ITALY
PC-850 (multilingual)
OFF
OFF
OFF
ON
SPAIN
PC-850 (multilingual)
ON
ON
ON
OFF
JAPAN
Katakana
OFF
ON
ON
OFF
NORWAY
PC-850 (multilingual)
ON
OFF
ON
OFF
DENMARK II
PC-850 (multilingual)
OFF
OFF
ON
OFF
SLAVONIC ON
ON
OFF
OFF
RUSSIA
OFF
ON
OFF
OFF
U.S.A.
PC860 (Portuguese)
ON
OFF
OFF
OFF
Not used
OFF
OFF
OFF
OFF
User define pattern from EEPROM
c. Baud rate selection
SW8
SW9
Baud rate (bps)
ON
ON
4800
OFF
ON
9600
ON
OFF
19200
OFF
OFF
38400
d. Parity check selection
SW10
Parity check
ON
None-parity
OFF
Even-parity
e. Demo mode selection
SW11
Show demo string
ON
Enable
OFF
Disable
f. DIP switch setting selection
SW12
DIP1~DIP11 Switch
ON
Power on select hardware DIP SW setting
OFF
Power on select software EEPROM setting
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g. Software status setting When system POWER ON, there is no need to turn off to modify
Command Type, Baud Rate, Parity, Demo Mode and International Character. To re-set DIP Switch to various Command Type under the following list of Command to modify the setting. The setup value will store in the EEPROM. When DIP Switch is OFF. Next time the system POWER ON previous setup value will be the default value and no need to modify. The followings are examples for software status setting
Step1 Initial port:
C:\mode com1 (~4): 9600, N, 8, 1 Result: Status for device com1:
--------------------------------- Baud: 9600 Parity: None Data Bits: 8 Stop Bits: 1 Time Out: Off XON/XOFF: OFF CTS handshaking: OFF . . RTS circuit: ON
Step 2 Command Control
C:\debug
-0 3f8 1B ----¡Ö ESC code
-0 3f8 71 ----¡Ö q
-0 3f8 65 ----¡Ö a
-0 3f8 41 ----¡Ö ASCII41="A"
-0 3f8 42 ----¡Ö ASCII42="B"
-0 3f8 43 ----¡Ö ASCII43="C"
-0 3f8 D ----¡Ö End code="Enter"
output
----¡Öshown in the display "ABC"
Q2.
What is the maximum current of a COM port?
A2.
0.5 A. Q3.
Windows cannot detect CD-ROM sometimes.
A3.
This can occur if the computer is installed with a dual-channel integrated device electronics (IDE) controller. Please follow these steps:
1.
Click Start, point to Settings, click Control Panel, and then double-click System.
2.
Click the Device Manager tab.
3.
Click the Hard Disk Controllers branch to expand it, click your IDE controller and Properties.
4.
Click the Settings tab.
5.
In the Dual IDE Channel Settings box, click Both IDE Channels Enabled, and click OK.
6.
Click OK, and then restart your computer.
7.
Please visit Microsoft website as http://support.microsoft.com/default.aspx for further information.
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Q4.
What are VGA, SVGA, and XGA?
A4.
These are computer resolution standards defined by Video Electronic Standard Association (VESA). It is an industry standard for resolutions of personal computers. VGA is 640 x 480, SVGA is 800 x 600, and XGA is 1024 x 768
Standard
Resolution
Refresh
Rate
Horizontal
Frequency
Pixel
Frequency
60Hz
31.5KHz
25.175MHz
72Hz
37.9KHz
31.500MHz
75Hz
37.5KHz
31.500MHz
VGA
640 x 480
85Hz
43.3KHz
36.000MHz
56Hz
35.1KHz
36.000MHz
60Hz
37.9KHz
40.000MHz
72Hz
48.1KHz
50.000MHz
75Hz
46.9KHz
49.500MHz
SVGA
800 x 600
85Hz
53.7KHz
56.250MHz
43Hz
35.5KHz
44.900MHz
60Hz
48.4KHz
65.500MHz
70Hz
56.5KHz
75.000MHz
75Hz
60.0KHz
78.750MHz
XGA
1024 x
768
85Hz
68.7KHz
94.500MHz
Q5.
How to solve the conflict between PS/2 Mouse and LAN?
A5.
Please follow these steps:
1. If there is an IRQ12 conflict between LAN and PS/2 Mouse, the
latter will always occupy IRQ12 because of BIOS priority.
2. To solve the problem, you need a reserve IRQ for LAN.
3. Adjust the BIOS option (IDE, comX, etc. Disable) to get the extra
IRQ.
4. Test until every device works property.
Q6.
How to set CPU-SDRAM Frequency under Bios for E-Pos Magnum (Super Market Model)
A6.
If any changes or Bios Defaults are set, then the System will run on a 100 MHz Frequency for CPU and SDRAM, to ensure Correct CPU and SDRAM Type & Speed, follow these steps,
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Boot up the E-Pos Magnum and press "DEL" key to enter CMOS Bios Setup screen, Select "Frequency/Voltage Control" CPU Host/SDRAM/PCI Clock: Default Press Enter to change For example: if your CPU and SDRAM external frequency is 133Mhz Then set it as 133/133/33 (Our PCI Clock is 33 MHz) After set CPU & SDRAM & PCI Clock Save & Exit Setup Reboot and check boot up screen, then you will see correct CPU type and frequency.
Q7.
What command do I use to open the Cash Drawer through the Printer using a). Star Emulation or b). Epson (esc/pos) Emulation?
A7.
a). chr(28) b). chr(27)+chr(112)+chr(0)+chr(50)+chr(250)
Q8.
Why use the Purple Ribbon?
A8.
Quite simply the dye based purple ribbon has a longer life; i.e. can print more characters, than the pigment based black ink. However the advantage of using black ink is that it has more impact and is therefore more visible.
Q9.
Why does my Printer print Question Marks at the Beginning of a Print Run?
A9.
Printers communicate via either serial or parallel ports. All serial printers use DIPswitches to configure the various serial communication parameters. The serial communication parameters set on the printer must match those set on the computer in order for their communication to be successful. When the serial parameters on the printer do not match those on the computer the printer will illustrate this by printing questions marks whenever a print-job is Initiated. The problem can be corrected by matching the serial parameters as set on the printer to those set on the computer to which it is connected. By default all Star serial printers are configured at 9600 BAUD, 8 Data-Bits, No Parity, and 1 Stop-Bit.
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WWAARRRRAANTNTY Y CACARDRD
Model No
S erial No
War ranty
Date of Purchas e
Pur chas er’s Name and Addr es s
Dealer’s Name and Address
E-PoS International L.L.C.
Please note:
1. T he war r ant y will be r ender ed null or Void if
T he War r an t y Card is lost or misplaced
Any amendment is made t o t he car d
T he unit is damaged i n natur al disaster
T he unit in transit or misuse aft er your purchasing
Any unauthorized r epai r or modification has been
Carr i ed out on the uni t
War ranty S ticker on the unit is tampered or removed
2. Any cos t of transport are on accou nt of the Pu r chas er
3. T his warranty does not cover the damage done to ot h er
Equipment used in conjunction with this unit
T hank you for purchasing
E-PoS product. During the
war ranty period, your unit is
ful ly war ranted agai ns t
defective m at er i als under
normal use or manufacturing
faults . I n case of defect, pleas e contact your local
dealer.
T he deal er should dul y complete
this warranty card on the date of
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# Locations
Corporate Head Quarters
Middle East
E-PoS International LLC P.O.Box 12608 Dubai, UAE
Tel: +9714-3523288 / 3512861 Fax: +9714-3513396 Email: eposintl@emirates.net.ae
South East Asia Head Quarters
South East Asia
E-PoS International Nasik-Pune Road Ayodhya Nagri Nasik, Maharasthra India
Tel: +91-253-2411806 Fax: +91-252-2415295 Email: pradeepw@sancharnet.in
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