ADAPT 360 | ADAPT 360 White
Over-ear Bluetooth® headset with ANC
User Guide
Contents1
Contents
The ADAPT 360 | ADAPT 360 White headset .......................................................................................................................................2
Package contents .......................................................................................................................................................................................................3
Product overview ........................................................................................................................................................................................................4
Overview of the headset........................................................................................................................................................................................................................................4
Overview of the headset LED indications ...............................................................................................................................................................................................4
Overview of the headset buttons ..................................................................................................................................................................................................................5
Overview of the dongle ......................................................................................................................................................................................................................................... 6
Overview of the dongle LED indications ................................................................................................................................................................................................. 6
Overview of the dongle button ....................................................................................................................................................................................................................... 6
Overview of the icons .............................................................................................................................................................................................................................................. 6
Getting started .............................................................................................................................................................................................................7
Pairing the headset with Bluetooth® devices .......................................................................................................................................................................................7
Installing the EPOS Connect software ......................................................................................................................................................................................................9
Changing Audio settings for the headset – Microsoft
Turning the headset on and connecting it ..........................................................................................................................................................................................10
Turning the headset o ........................................................................................................................................................................................................................................10
Adjusting and wearing the headset .............................................................................................................................................................................................................11
Adjusting the volume ...............................................................................................................................................................................................................................................11
Adjusting the headset’s microphone volume for softphones ................................................................................................................................................11
Muting the microphone ........................................................................................................................................................................................................................................12
Using Active Noise Cancellation (ANC) ...................................................................................................................................................................................................12
Turning TalkThrough on / o .............................................................................................................................................................................................................................13
®
Windows ..................................................................................................................................... 9
Making calls using the headset ..................................................................................................................................................................... 14
Making a call ...................................................................................................................................................................................................................................................................14
Accepting / rejecting / ending a call ........................................................................................................................................................................................................14
Redialing .......................................................................................................................................................................................................................................................................... 15
Using the voice assistant / voice dial .......................................................................................................................................................................................................15
Managing multiple calls ........................................................................................................................................................................................................................................16
Using headset and dongle with Microsoft® Teams / Cortana .................................................................................................. 17
Invoking Microsoft® Teams and check notications .....................................................................................................................................................................17
Activating and using Microsoft
®
Cortana ...............................................................................................................................................................................................17
Listening to audio using the headset .........................................................................................................................................................18
Controlling media playback ...............................................................................................................................................................................................................................18
Using the audio cable ............................................................................................................................................................................................................................................18
Additional functions ................................................................................................................................................................................................19
Charging the headset battery ........................................................................................................................................................................................................................19
Verifying remaining battery power .............................................................................................................................................................................................................. 19
Storing and transporting the headset ....................................................................................................................................................................................................20
If you leave the Bluetooth range .................................................................................................................................................................................................................20
Reconnecting / disconnecting Bluetooth .............................................................................................................................................................................................21
Enabling / disabling voice prompts ............................................................................................................................................................................................................21
Maintaining the products and updating the rmware ...................................................................................................................22
Cleaning the products ......................................................................................................................................................................................................................................... 22
Replacing the ear pads ....................................................................................................................................................................................................................................... 22
Updating the rmware of the products ................................................................................................................................................................................................. 23
Replacing / removing the headset‘s rechargeable battery .................................................................................................................................................. 23
If a problem occurs ... ............................................................................................................................................................................................ 24
Clearing the pairing list of the headset (Reset) ............................................................................................................................................................................. 25
Clearing the pairing list of the dongle (Reset) ................................................................................................................................................................................ 25
Specications ............................................................................................................................................................................................................. 26
ADAPT 360 | ADAPT 360 White Bluetooth® headset
The ADAPT 360 | ADAPT 360 White headset2
§
§
i
The ADAPT 360 | ADAPT 360 White headset
Stay focused with ANC that reduces background noise, helps you concentrate in busy open offices and boosts
productivity on-the-go. Ensure clear business calls with a solution optimized for UC and switch easily between devices as
you multitask.
Enjoy over-the-ear design and ergonomic ear pads that add noise dampening and long-lasting comfort. Wherever your
work schedule takes you, performance and convenience are on hand with up to 46 hours of battery life and foldable
design that is easy to store and pack. Empower your performance with professional quality and sleek, comfortable design
in black or white to suite your style.
With the option of EPOS Manager and EPOS Connect software, you can ensure optimal functionality. Insist on a headset
with great audio that’s built to last and will help you excel in today’s workplace.
Key benets & features
Concentrate in noisy environments
Thanks to Active Noise Cancellation that
reduces background noise to increase your
work focus
Ensure clear calls with certified solutions
Certified for Microsoft Teams and optimized
for UC
Switch effortlessly between your favorite
devices
With multi-point connectivity to any two
Bluetooth
Enjoy stylish, comfortable design
On and off work with a contemporary look in
black or white and soft, ergonomic ear pads for
lasting comfort
High-quality stereo sound and reliable
performance
Stream stereo music at work or on your
commute and benefit from up to 46 hours of
battery life
®
devices simultaneously
Additional benets & features
Launch Microsoft Teams instantly
Dedicated button for Microsoft Teams via
BTD 800 USB dongle
Clearer office and mobile calls
From 2 advanced microphones optimize voice pick
up wherever you are
Reduce distracting noise
Excellent noise dampening from large ear cups
Convenient and extremely portable
Due to a robust, foldable headset design
Protect your headset
With a convenient storage pouch
Benefit from easy charging
Via USB cable with USB-C connector
Firmware updates when it suits you
Via EPOS Manager and EPOS Connect software
!
For safety instructions, consult the Safety Guide.
A list of accessories can be found on the product page at www.eposaudio.com.
Trademarks
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sennheiser Communications A/S is
under license.
USB Type-C
Qualcomm aptX is a product of Qualcomm Technologies International, Ltd. Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and
other countries, used with permission. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United States and other countries, used
with permission.
All other trademarks are the property of their respective owners.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
®
and USB-C® are trademarks of USB Implementers Forum.
Package contents3
Package contents
ADAPT 360 or ADAPT 360 White
Bluetooth headset
Case
BTD 800 USB or BTD 800 USB-C
Bluetooth dongle
USB cable
with USB-C
Audio cable
with 2.5 mm and 3.5 mm jack plug
Quick Guide on the box
®
to USB-A connector
Safety Guide
Compliance sheet
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Product overview4
2s2s
0.2s 0.2s
3x
3x
2x
3x
2x
2s2s
0.2s 0.2s
3x
3x
3s 3s
3x
Product overview
Overview of the headset
Headband
Marking
right side
Hook button
Media control button
Volume button
LED
Power & Mute button
Overview of the headset LED indications
3x
3x
Audio socket
Microphone
USB-C socket
• Headset connected
• Headset turned o
• Headset fully charged
• Headset turns on
• Pairing list cleared
• Bluetooth device found
• Bluetooth reconnects
Headset in pairing mode:
searching for mobile device/dongle
Headset turns off
Headset disconnected from mobile device/dongle
Incoming call
Battery power between 60 and 99%
Battery power between 20 and 59%
• No Bluetooth device found
• Rechargeable battery is weak
*Once the headset is successfully connected, the LED goes o.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Product overview5
Overview of the headset buttons
Power & Mute button Press Function Page
2s
2x
4s
Hook button Press Function Page
2x
Turns the headset on / off 10
Turns ANC on / off 12
Mutes / unmutes the microphone 12
Turns TalkThrough on/off (ANC turned on) 13
Cancels pairing (Pairing mode) 7
Pairs the headset with a Bluetooth device 7
Clears pairing list (Pairing mode):
X Press Power & Media control button
Initiates a call 14
Accepts / ends a call 14
2 calls: Answers incoming & ends active call 16
2 calls: Ends active & unholds paused call 16
Invokes Microsoft Teams 17
Puts an active call on hold (pause) / unholds call 14
Redials the last number 15
2 calls: Answers incoming & puts active on hold 16
2 calls: Toggles between two calls 16
Activates voice assistant / Cortana 15
25
1s
Rejects a call 14
Media control button Press Function Page
Starts / pauses audio playback
• Skips to the next track
• Press and hold: Fast-forwards the track*
• Skips to the previous track
• Press and hold: Rewinds the track*
4s
* These functions are not supported by all connected Bluetooth devices.
Volume button Press Function Page
1s
4s
Clears pairing list (Pairing mode):
X Press Power & Media control button
Increases/decreases the volume
(press or press and hold)
Requests remaining battery power
(press both buttons)
Enables/disables voice prompts
(press both buttons)
18
25
11
19
21
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Product overview6
3x
3x
3x
3x
3x
3x
3x
3x
3x
3x
3x
3x
3x
3x
3x
3x
Overview of the dongle
BTD 800 USB BTD 800 USB-C
Link LED
Link button
USB-A plug
Link LED
Link button
USB-C plug
Overview of the dongle LED indications
Dongle in pairing mode:
searching for headset
3x
Pairing successful
Pairing failed
Dongle tries to connect to a Bluetooth device
Dongle and Bluetooth device connected
Incoming call
• Outgoing/active call
• Audio playback
Connected to Teams
• Teams notication
• Connecting to Teams or Invoking Cortana
Microphone of the connected Bluetooth device is muted
Overview of the dongle button
Link button Press Function Page
3s
2x
Pairs the dongle with the headset 7
Reconnects the headset 21
Disconnects the headset 21
Overview of the icons
Tap the button
2x
3s
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Press the button twice LED indications
Press and hold the button Voice prompt is announced
i
Notes: Good to know
Getting started7
!
i
Getting started
Pairing the headset with Bluetooth® devices
CAUTION
Danger of malfunction!
The transmitted radio waves of mobile devices can impair the operation of sensitive and unprotected devices.
X Only use Bluetooth where it is permitted.
The headset complies with the Bluetooth 5.0 standard. Bluetooth devices need to support the “Hands-Free Prole” (HFP),
the “Headset Prole” (HSP), “Audio Video Remote Control Prole” (AVRCP) or the “Advanced Audio Distribution Prole”
(A2DP).
To transmit data via Bluetooth, you rst have to pair your
headset to a wireless device. The delivered dongle is already
paired with the headset.
The headset can save up to eight paired devices. If you pair
the headset with a ninth device, the device with the oldest
activity in the pairing list will be overwritten. If you want to
re-establish a connection with this device, you have to pair
it again.
Connecting the headset via the dongle
USB-C
USB-A
The headset can be connected to two of the paired devices
at the same time. You can only connect another device by
disconnecting one of the already connected devices.
To connect the headset wirelessly with a computer, use the
BTD 800 USB or BTD 800 USB-C dongle.
The dongle and the headset in the bundles are already
paired.
X Turn the headset on (see page 10).
X Plug the dongle into the USB port of your computer.
The dongle LED flashes blue while searching and switches
to dimmed blue when connected successfully to the
headset.
If Microsoft Teams is invoked: The dongle connects to
Teams and lights up purple instead of blue.
The dongle shows Teams notifications (see page 17).
To manually pair the headset and the dongle, activate the pairing mode for both:
X Press and hold the headset’s Power button and the dongle’s button until the LEDs alternately ashes blue
and red. Once the dongle and the headset are connected, the dongle lights up dimmed blue.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Getting started8
i
Pairing the headset via Bluetooth with a mobile device
1 2
4s
X Press and hold the Power button until the LED ashes
blue and red.
The headset is in pairing mode.
3
< 20 cm
...
...
EPOS ADAPT 360
...
X Select “EPOS ADAPT 360” to establish a Bluetooth
connection to the headset.
To cancel pairing:
X Press the Power button.
X Enable Bluetooth on your mobile device and start the
search for Bluetooth devices – see instruction manual of
your mobile device.
4
2x
The LED flashes 2 times blue as soon as the headset finds
a device to connect to. The LED turns off.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Getting started9
Installing the EPOS Connect software
The free EPOS Connect software allows you to configure
and update your headset and offers additional settings.
X Download the software from
EPOS Connect
x
www.eposaudio.com/connect.
X Install the software.
You need administrator rights on your computer – if
necessary, contact your IT department.
To make calls via the computer:
X Install a softphone (VoIP Software) or ask your admin for
support.
www.eposaudio.com/connect
Changing Audio settings for the headset – Microsoft® Windows
Windows usually changes the Audio settings automatically
if you connect a new headset.
Audio settings
ADAPT
ADAPT
x
If the headset is connected but you hear no sound:
X Right-click the Audio icon.
X Select under output ADAPT 360 as speaker.
X Select under input ADAPT 360 as microphone.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Getting started10
!
i
Using the headset
CAUTION
Hearing damage due to high volumes!
Listening at high volume levels for long periods can lead to permanent hearing defects.
X Set the volume to a low level before putting on the headset.
X Do not continuously expose yourself to high volumes.
Turning the headset on and connecting it
3x
2s
X Press the Power button for 2 seconds.
The headset turns on. The LED ashes blue shortly.
The headset automatically tries to connect to available
paired Bluetooth devices.
The search function is deactivated while the audio cable is connected.
Turning the headset o
3x
2s
2x
The LED ashes 2 times blue as soon as the headset nds
a device to connect to. The LED turns off.
If the LED ashes red, no paired device has been found.
X Press the Power button for 2 seconds.
The LED ashes red 3 times and turns o.
All volume settings are saved automatically when the
headset is turned o.
X Charge the headset (see page 19).
OR
X Store the headset (see page 20).
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Getting started11
Adjusting and wearing the headset
Adjusting the volume
1
2
For good sound quality and best possible wearing comfort,
adjust the headset.
X Put the headset on so that the headband runs over the
top of your head and the side with the R marking rests
on your right ear.
X Adjust the headset so that
• your ears are comfortably covered by the ear pads,
• you feel even, gentle pressure around your ears,
• a snug t of the headband on the head is ensured.
You can adjust three independent volume settings for the
headset:
1. Call volume: during an active call
2. Audio volume: during audio streaming
3. Volume for ring tone, tones and voice prompts:
in idle mode – no active call or audio streaming
3
X Press the Volume button to increase or decrease the
volume.
You hear a beep or double beep for maximum or
minimum volume.
Alternatively you can adjust the volume on your connected
device.
Adjusting the headset’s microphone volume for softphones
X Initiate a call on your connected device to someone
who will help you nd the correct volume setting for
your microphone.
X Change the microphone volume in your softphone
Softphone
x
application and/or in your PC audio application.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Getting started12
Muting the microphone
X Press the Power button to
mute or
unmute the microphone.
Using Active Noise Cancellation (ANC)
This headset provides attenuation of ambient noise using Active Noise Cancellation (ANC) technology. Special microphones
optimize speech and reduce background noise.
If you are in a noisy environment but would like to have your own quiet space, you can use the headset itself, disconnected
from any device, and simply benet from ANC. You can activate ANC if the battery is suciently charged and if the headset
is turned on.
2x
Activates / deactivates ANC
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Getting started13
Turning TalkThrough on / o
TalkThrough allows you to communicate with your colleagues without having to remove the headset, even when ANC is
turned on. Audio playback will be paused or muted.
Activates / deactivates TalkThrough
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Making calls using the headset 14
Making calls using the headset
The following functions depend on the connected device.
Making a call
X Initiate the call on your connected device.
OR
X Press the Hook button to initiate a call via your
Softphone
Accepting / rejecting / ending a call
When you receive a call, you hear a ring tone and the LED ashes blue.
x
softphone.
If your call is not automatically transferred to the headset:
X Search this function in the instruction manual of your
connected device.
Softphone
Accept / hold a call
Reject / end a call
x
Accepts a call
2x
Puts an active call on hold (pause)
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Rejects a call
Ends a call
Making calls using the headset 15
Redialing
2x
Redials the last number
Cancels redialing
Using the voice assistant / voice dial
The last connected Bluetooth device will be used for voice assistant or voice dial.
For Microsoft Cortana: see page 17.
1s
Activates voice assistant / voice dial
Cancels voice assistant / voice dial
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Making calls using the headset 16
Managing multiple calls
Softphone
Accept / reject second call
x
You can use the Headset with up to two connected
Bluetooth devices.
Two calls can be managed simultaneously.
If you receive a call during an active call, a knock on tone
will be played.
Softphone
Active call 2nd incoming call
Toggle between calls / end active call
x
Accepts the incoming call and
puts the active call on hold
Accepts the incoming call and
2x
ends the active call
Rejects the incoming call and
1s
continues the active call
Softphone
Active call 2nd held call
ADAPT 360 | ADAPT 360 White Bluetooth® headset
x
2x
Toggles between the active and held call
Ends the active call and makes the held call active
Using headset and dongle with Microsoft® Teams / Cortana17
3x
3x
Using headset and dongle with Microsoft® Teams / Cortana
To use Microsoft Teams and Cortana with the headset:
X Plug the dongle into the USB port of your computer –
see page 7.
If Microsoft Teams is already running, the blue LED
changes to purple automatically.
Invoking Microsoft® Teams and check notications
X Start Microsoft Teams on your computer.
The dongle connects to Microsoft Teams and the LED
blue LED changes to purple.
Activating and using Microsoft® Cortana
1s
The LED pulses purple to indicate:
• Meeting Join Notication
• Voice Mail Notication
• Missed Call Notication
To check these Notications on your screen:
X Press the Hook button.
You can activate and use Cortana – Microsoft’s Personal
Digital Assistant using Voice command technology – with
the headset.
X Press the Hook button.
The Dongle LED ashes purple while activating Cortana.
The LED lights up purple and Cortana is ready to use.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Listening to audio using the headset18
i
i
Listening to audio using the headset
You can listen to audio via a connected device.
Controlling media playback
The following functions depend on the connected device.
X Play the media on your connected Bluetooth device.
The LED on the dongle lights up blue.
x
Plays the next track in the playlist
Plays the previous track in the playlist
Fast-forwards the track: Press and hold the button
Rewinds the track: Press and hold the button
If you receive and accept a call, audio playback is paused and restarts after the call – if supported by the
connected device.
Plays audio
Pauses audio
Using the audio cable
Use the audio cable for audio playback when the battery is low or when Bluetooth transmission is restricted or not allowed.
Bluetooth immediately turns o once the audio cable is connected to the headset.
X Insert the small jack plug into the audio socket of the
headset.
X Turn the plug clockwise until it locks into place.
Bluetooth is deactivated.
X Connect the 3.5 mm jack plug to the audio output of
your mobile device.
To disconnect the audio cable:
X Turn the plug counterclockwise to unlock it and pull it
out of the headset.
X Pull the plug out of your mobile device.
The headset automatically tries to connect to available
paired Bluetooth devices.
You can use the Active Noise Cancellation (ANC) as usual (see page 12).
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Additional functions19
i
Additional functions
Charging the headset battery
X Connect the supplied USB cable to the USB socket of the headset and a USB socket of your computer.
The battery is being charged. The LED lights up depending
on the battery status of the headset and turns off when
the battery is fully charged.
LED Battery status
100% – Battery fully charged
more than 60%
USB-A
To end charging:
X Disconnect the USB cable from the headset.
When the battery is flat, the headset turns off automatically.
Verifying remaining battery power
more than 20%
less than 20%
Some mobile devices indicate the battery status of the
headset.
You can retrieve information on the remaining battery
power at any time – except while you are in a call:
X Press both Volume buttons.
The LED ashes shortly and a voice prompt is
announced.
When the battery power drops below 20%,
the LED flashes red and “Recharge headset”
?
LED Remaining battery power
more than 60%
more than 20%
less than 20% – automatic voice prompt
ADAPT 360 | ADAPT 360 White Bluetooth® headset
is announced several times.
Additional functions20
Storing and transporting the headset
To avoid nicks or scratches on the headset:
1 2 3
X Fold the ear cups inwards towards the headband.
X Store the headset in the case when not in use or when carrying it around. Keep it in a clean and dry environment.
If you do not use the headset for extended periods of time:
X Charge the built-in rechargeable battery every 3 months for about 1 hour.
If you leave the Bluetooth range
The range between headset and Bluetooth device is device dependent. The transmission range largely depends on
environmental conditions such as wall thickness, wall composition etc. With a free line of sight, the transmission range of
most Bluetooth devices is up to 25 meters.
5 min
~25 m
If the audio quality deteriorates e. g. during a call or the link
breaks down completely:
X Re-enter the radio range of the Bluetooth device.
If you re-enter the Bluetooth transmission range within
5 minutes, the connection is re-established.
After more than 5 minutes the connection breaks down
completely and you have to manually re-establish the
connection:
X Tap the Hook button.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Additional functions21
i
i
Reconnecting / disconnecting Bluetooth
Reconnecting Bluetooth Disconnecting Bluetooth
2x
3x
2x
X Tap the headset’s Hook button or the dongle’s button.
The headset ashes 2 times blue as soon as the
headset nds a device to connect to. The dongle
ashes blue and lights up dimmed blue.
If you connect the audio cable to the headset, Bluetooth gets automatically deactivated.
Enabling / disabling voice prompts
4s
X Double tap the dongle’s button.
Bluetooth will be disconnected. The LED ashes 3 times
red.
In idle mode (no active call or audio playback):
X Press and hold both Volume buttons until the headset
announces a voice prompt for on or o.
If the voice prompts are deactivated you hear
tones instead.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Maintaining the products and updating the rmware22
Maintaining the products and updating the rmware
Cleaning the products
CAUTION
Liquids can damage the electronics of the product!
Liquids entering the housing of the device can cause a
short circuit and damage the electronics.
X Keep all liquids far away from the product.
X Do not use any cleansing agents or solvents.
X Only use a dry cloth to clean the product.
Replacing the ear pads
For hygienic reasons, you should replace the ear pads from time to time. Spare ear pads are available from your EPOS
partner.
1
2
!
X Carefully remove the old ear pad from the ear cup. X Insert the xation band – stitched line facing to bottom
– in the space on the ear cup.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Maintaining the products and updating the rmware23
Updating the rmware of the products
To update the installed rmware:
X Install the free of charge EPOS Connect software (see page 9).
Updating the rmware of the headset Updating the rmware of the dongle
1
USB-A
X Connect the USB cable to your headset and your
computer.
The LED lights up.
2
EPOS Connect
x
1
USB-C
USB-A
X Plug the dongle into the USB port of your computer.
The LED lights up.
X Start EPOS Connect.
If there is a new rmware available the software will
guide you through the update process.
Replacing / removing the headset‘s rechargeable battery
The rechargeable battery must only be replaced or removed by an authorized EPOS service center.
X Contact your EPOS service center if the rechargeable battery needs to be replaced. To nd the EPOS service partner
in your country, visit www.eposaudio.com.
Outside the warranty period, the rechargeable batteries may be replaced or re-moved by any qualied service center.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
If a problem occurs ...24
If a problem occurs ...
Problem Possible cause Solution Page
Headset cannot be
turned on
Active Noise Cancellation
(ANC) cannot be turned
on
No audio signal or drop
outs
Headset cannot be
connected via Bluetooth
Microsoft Teams does not
work: LED blue instead of
purple
Beeps instead of
voice prompts
Headset or dongle does
not react to any button
press
Rechargeable battery empty
Rechargeable battery empty
Headset turned off
Headset not paired with a Bluetooth
X Recharge the headset battery. 19
X Recharge the headset battery. 19
X Turn the headset on.
X Double tap the Power button.
X Pair the headset. 7
10
device
Volume adjusted too low
Headset turned off
Audio cable’s jack plug not twisted
in
Computer: Headset not selected as
audio device
Audio cable connected
X Increase the volume. 11
X Turn the headset on. 10
X Insert the plug and turn it clockwise until
18
it locks into place.
X Change the Audio settings of your
computer.
X Disconnect the audio cable. 18
(deactivates Bluetooth)
Headset not paired
X Pair the headset with a Bluetooth device
(max. 20 cm distance while pairing
between devices).
X Check if your Bluetooth device supports
the HF or HS prole.
Bluetooth at mobile device turned
X Turn Bluetooth on. –
off
Dongle not plugged in
X Plug the dongle into the USB port of
your Computer.
Dongle or Microsoft Teams
disturbed
X Unplug and plug the dongle again. –
X Re-start Teams on your device. –
Voice prompts disabled X Enable the voice prompts. 21
Software or hardware problems
X Turn the headset o and on again. 10
X Unplug and plug in the dongle again. 7
X Clear the pairing list of the headset. 25
X Clear the pairing list of the dongle. 25
9
7
–
7
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please
contact your local EPOS partner for assistance. To nd the EPOS partner in your country, search at www.eposaudio.com.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
If a problem occurs ...25
Clearing the pairing list of the headset (Reset)
1 2
3x
4s
X Press and hold the Power button until the LED ashes
blue and red.
Clearing the pairing list of the dongle (Reset)
1
3s
4s
X Simultaneously press the Media control button and the
Power button.
The LED ashes blue 3 times. The pairing list is cleared.
The headset searches for Bluetooth devices to pair with
– see page7.
2
2x
3x
X Plug the dongle into the USB port of your computer.
X Press and hold the button until the LED ashes blue
and red.
X Double press the dongle’s button.
The LED ashes purple 3 times. The pairing list is
cleared. The dongle searches for Bluetooth devices to
pair with – see page7.
ADAPT 360 | ADAPT 360 White Bluetooth® headset
Specications26
Sennheiser Communications A/S
Industriparken 27, DK-2750 Ballerup, Denmark
www.eposaudio.com
Publ. 05/20, A01
Specications
Headset - General
Wearing style
Color
Dimensions (W x H x D)
Weight
Transducer principle
Connectivity
Connector
Supported Bluetooth profiles
Supported codecs
Rechargeable battery (built-in)
Charging time
Standby time
Battery time
Range
Headset - Audio
Speaker frequency response
Sound pressure level (SPL)
Total harmonic distortion (THD)
Noise cancellation
Microphone type
Microphone frequency response
Over-ear, double-sided headband
Black and white version
168 x 188 x 88 mm / 6.61 x 7.40 x 3.47 in
238 g / 8.39 oz
Dynamic, closed
Bluetooth 5.0
Audio cable (2.5 mm twist lock and 3.5 mm jack plugs)
®
USB-C
Hands-Free Profile (HFP), Headset Profile (HSP), Audio Video Remote Control
Profile (AVRCP), Advanced Audio Distribution Profile (A2DP)
SBC, AAC, AptX™, AptX™ low latency
Lithium Polymer / 3.7 V DC / 600 mAh
2 hours 30 minutes
Up to 62 days
Listening time: up to 46 hours (ANC o)
Talking time: up to 39 hours (ANC o)
Up to 25 m / 82 feet (device dependent)
18 Hz to 22,000 Hz (-10 dB)
Limited by EPOS ActiveGard
< 0.3%
Active Noise Cancellation (ANC)
2 beamforming MEMS microphones
80 Hz to 8,000 Hz
plug
®
: 108 dB (1 kHz/0 dBFS)
Dongle BTD 800 USB
Dimensions (W x H x D)
Weight
Connector
Connectivity
Output power
22 x 16 x 6 mm / 0.87 x 0.63 x 0.24 in
2 g / 0.07 oz / 0.004 lbs
USB-A plug
Bluetooth 4.2
max. 8 dBm (EIRP)
Dongle BTD 800 USB-C
Dimensions (W x H x D)
Weight
Connector
Connectivity
Output power
27.5 x 23.5 x 7.5 mm / 1.05 x 0.93 x 0.30 in
2.8 g / 1.0 oz / 0.006 lbs
USB-C plug
Bluetooth 4.2
max. 10.7 dBm (EIRP)
ADAPT 360 | ADAPT 360 White Bluetooth® headset
ADAPT 36ADAPT 360 White Bluetooth® he
adset
Specications27
Sennheiser Communications A/S
Industriparken 27, DK-2750 Ballerup, Denmark
www.eposaudio.com
Publ. 06/20, A01
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