Emerson Nform And Interface Products User Manual

OpenComms™Nform And Interface Products

Adaptive Solutions For IT

Site Monitoring & Services
for Business-Critical Continuity

Maximizing Your Investment
Through Adaptive Monitoring

Obtaining the information needed to know about critical

support equipment for computer systems has never

been easier…or more cost-efficient.

What You Don’t Know
Can Hurt You

A small problem in a computer or
communications facility can quickly
escalate into a disaster. Knowing
what is happening with power
and cooling equipment can keep
that protective "envelope" at peak
operating efficiency, vital to
system reliability.

Only Liebert can offer full-scale
monitoring and control of these
critical support systems by
providing the ability to gather
operating information from each
piece of equipment and pull it
together in one central location.

Finding A Better Way To
Monitor The Evolving
Critical Space

Monitoring the critical space is
essential. The problem is, the
critical space has evolved and can
take on many shapes and sizes,
from the traditional centralized data
center, to the cutting-edge
distributed topologies of telecom,
wireless and retail operations.
Liebert's mission is to protect the

critical space, whether consolidated
in the data center or distributed
throughout the network — and
monitoring is an essential
component of any high-availability
solution.

Just as one model of UPS or air
conditioner cannot fulfill the
requirements of every application,
Liebert offers a suite of monitoring
products to meet the varying
requirements of the vast spectrum
of critical space applications.
From leak detection to discrete
monitoring, unattended orderly
computer shutdown to enterprise­wide monitoring, Liebert offers
hardware and software solutions
that fit.

This full-scale monitoring
capability allows for consolidation
of all components of critical space
infrastructure into an organized,
logical, high-availability system.
And because different people need
to know different information
about your support equipment,
Liebert will provide the tools to
determine what specific data should
go where.

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(a) Up to $50,000 per hour
(b) Over $50,000 per hour 4%
(c) Unkown 23%
(d) $1,000 per hour 42%
(e) $10,000 per hour 26%

Source: Infonetics, Cio Magazine/June 15, 2000

Cost of Downtime

How much does and hour of downtime cost
your business?

(a) 5%

(b) 4%

(c) 23%

(d) 42%

(e) 26%

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Getting Critical Information
Into The Right Hands

Business runs on information.

That information, however, must be

managed and protected. Liebert

offers the tools to keep the people

on the front line — such as IT,

network, data center and facility

managers — informed as to the

status of their critical systems. By

utilizing a network infrastructure

approach to monitoring, Liebert

has the solutions that align a

customer's needs for real-time

knowledge and system flexibility

with critical system uptime and

capital allocation constraints.

This type of system can provide

the information you need to

manage your critical equipment,

giving you a variety of ways to

receive and manage this

data — through computers at

your site or even on the web via

standard browser software.

From the traditional centralized

data center to constantly evolving

distributed network topologies,

Liebert has the solutions that

provide just the right amount of

control, monitoring, and protection

for your critical space requirements.

The Importance Of Support
System Monitoring

The reliability of your computing
and communications systems is
a direct result of the reliability of the
power and environmental systems
that help maintain their proper
operation. That's why Liebert is so
firmly committed to providing
monitoring capability in our
products. No one knows more about
what it takes to collect and deliver
the vital information you need to
manage your critical support systems.

To protect your critical business systems, it is important that

we first understand how you and your customers utilize these

resources. Knowing how your network is used allows us to

design system protection that addresses your real world needs.

To maintain the high level of availability that users expect, your

monitoring system must be able to keep you up-to-date on

any changes in the condition of your network infrastructure.

Understanding The Needs
Of Your Business

Proper power protection and
environmental control is essential
for your network components:

■

Printer servers

■

Database servers

■

File servers

■

E-mail server s

■

Web ser vers

■

Router s

■

Hubs

Your Network Has Many Points That
Must Be Protected

Your customers have
expectations of the level
of system availability you
can provide.

DC Power Systems

An overvoltage
condition in an
essential DC power
system causes an
alarm to sound.
Problem is, no one is
there to hear it.

Water Leaks

Your data cabling is lying in a
growing puddle of water under the
raised floor because of a plumbing
leak. It is just a matter of time before
that affects your operation. Who
knows how long it will take to track
down the cause of the problem.

Power Distribution

Several circuits are on the verge of
overload. If one of these breakers
trips, servers will crash.

Power Conditioning Units

A grounding problem in your power
conditioning system causes small
voltage disturbances. You may not
even realize there is corrupt data or
damage to other systems until bigger
problems occur months later.

UPS Systems

Yesterday the UPS failed its automatic
battery self test. Today the UPS failed to
carry the load during a momentary power
interruption, halting a critical process. The
problem isn’t the UPS or the weak battery.
The real problem is that you didn’t know
that the UPS failed a self-diagnostic test.

Environmental
HVAC Systems

High head pressure, compressor
short cycling, dirty filters,
pump or fan failure — these
are just a few of the problems
that can cause mission-critical
air conditioning systems and
other HVAC equipment to go
down and temperatures to
go up. One more problem?
Not knowing that these
troubles are developing
in the first place.

Surge Protection

Thank goodness you
installed that surge
protector. It has protected
your site through many
thunderstorms. Unfortunately
it self-destructed protecting
you from that last surge and
you don’t know that it needs to
be replaced.

Static Transfer
Switches

A transfer switch fails to
transfer when your primary
power feed goes down in
the middle of the night.
You won’t know about it,
though, until tomorrow
morning when there are no
sales reports, no e-mails and
certainly no one conducting
normal business.

Intrusion Alarm

The entrance of unauthorized
personnel into a remote
shelter is a big problem.
The real problem is that
the person who needs to
know this is happening is
unaware and possibly isn’t
in the same building –
or even the same state.

Generator Operation

The good news is your
emergency generator came
on-line during a power
failure last night and kept
things running for several
hours. The bad news is that
the fuel tank is now almost
empty - and no one realizes
it, leaving you unprotected
for the next outage.

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When Systems Are Critical…
Monitoring Is Not An Option

UNDETECTED

UNNOTICED

UNRECORDED

UNREPORTED

UNSEEN

If you don't know what is happening
inside your critical facilities, the result
is unavailability

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Liebert Offers A Full
Range Of Monitoring
And Control Solutions

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What Do You
Need To Monitor?

No matter which Liebert products you

have...we have a way for you to monitor

performance. Liebert offers a full range

of monitoring and control solutions to

complement your Liebert UPS, power

conditioning, power distribution or

environmental control systems. Find

your Liebert products on this chart to

see which specific monitoring methods

are available. Once you know your

monitoring options, you can then select

the system that best fits your

specific needs based on the type and

depth of information required by

your organization.

OpenComms Network

Products Nform Interface

Single-Phase UPS

Liebert PowerSure PSI ■ OCWeb
Liebert UPStation GXT ■ OCWeb
Liebert UPStation GXT 6 &10 kVA ■ OCWeb
Liebert UpStation GXT 2U ■ OCWeb
Liebert UPstation S ■ Voya ger
Liebert Nfinity ■ OCWeb
Liebert NX ■ OCWeb-LB

Three-Phase UPS

Small 3-Phase

Liebert UPStation S3 ■ Voya ger
Liebert Series 300 ■ OCWeb-LB
Hiross HiNet ■ OCWEB-300

Large 3-Phase

Liebert NPower ■ OC-NIC
Liebert NPower 1+1 ■ OC-NIC
Series 600 Single Module System (SMS) ■ OCWEB-300
Hiross Hipulse Multi Module (MM) ■ OC-NIC
Hiross Hipulse Single Module (SM) ■ OC-NIC
Hiross Hipulse System cabinet (SC) ■ OC-NIC
Hiross Series 7200 Multi Module (MM) ■ OC-NIC
Hiross Series 7200 Single Module (SM) ■ OC-NIC
Hiross Series 7200 System Cabinet (SC) ■ OC-NIC

Power Conditioning & Distribution

Liebert FDC ■ OC-NIC
Precision Power Center (post-1990) ■ OC-NIC
Top Entry Precision Power Center (post-1990) ■ OC-NIC
DataWave (post-1999) ■ OC-NIC

Transfer Switches

Static Transfer Switch ■ OC-NIC
Static Transfer Switch 2 ■ OC-NIC

Precision Cooling

Liebert DS ■ OCWeb-LBDS
Deluxe System/3 ■ OC-NIC
Challenger 3000 ■ OC-NIC
Industrial Cooling Series (ICS) ■ OC-NIC
Himod LNA ■ OC-NIC
Mini-Mate2 ■ OC-NIC
Mini-Mate2 8-Ton ■ OC-NIC
DataMate ■ OC-NIC
Atlas C10 ■ OC-NIC
Hiross Microface ■ OC-NIC

Monitoring Panels

Remote Power Monitor Panel
(PMP) (post-1990) ■ OC-NIC
OpenComms EM ■ Built-In
SiteNet Integrator ■ Built-In

DC Power - Emerson Energy Systems

NterpriseIP ■ OCWEB

Candeo Product Line

Candeo IP ■ Built-In
Candeo SP 24 ■ Built-In
Candeo SP 48 ■ Built-In
Candeo Access ■ Built-In

EES DC Product Line

Actura ■ Built-In

Monitoring And Control Through
Your Existing Network

Extending The Communication
Capabilities Of Your Liebert Equipment

For enhanced remote communications and control
of Liebert UPS and air conditioning units, the
OpenComms Web and OpenComms NIC cards will
deliver SNMP and web-management communications
capabilities. Each Liebert system equipped with an
OpenComms NIC or Web card takes full advantage

The OpenComms
Web Card provides
SNMP and web­based management
to your UPS.

The OpenComms NIC Card
transforms Liebert units into
manageable nodes within your
Network, NMS and BMS systems.

Liebert DS Card provides
SNMP and web-based
management for Liebert DS.

6

On-line Demo Sites:

http://gxtwebdemo.liebert.com
http://npowerwebdemo.liebert.com
http://nfinitywebdemo.liebert.com
http://deluxeamwebdemo.liebert.com
http://nxwebdemo.liebert.com

■

Network Based

■

Scalable and Adaptable

■

Graphical User Interface

■

Information Whenever Needed

■

Interface with Liebert Power
and Cooling Systems

■

Multiple Web Browser Support

■

No Third-Party Application
Required

OpenComms Interface Advantages

of your Ethernet network, allowing remote monitoring
from your computer desktop, network operations
center or wherever network access is permitted.

The OpenComms cards support 10 and 100 MBit
Ethernet network transmission speeds, which will be
auto-detected upon connection to the network. Plus,
these cards support in-the-field firmware updates,
which increases the value of your investment.

OPENCOMMS INTERFACE PRODUCTS

7

Liebert OpenComms™ EM

For event greater flexibility, the Liebert OpenComms
EM is designed to monitor temperature, humidity and
contact closures inside critical environments, including
racks and small computer rooms.

For applications that require the management of
power within the Network rack, the OpenComms EM
PDU option manages up to (2) two Liebert MP Advanced
Power Strips.

This compact device provides network connectivity
through Web access and/or E-Mail Notifications of
events for stand-alone applications.

The SNMP interface provides access to parameteric
data and notifications of alarm events to Liebert
OpenComms Nform Critical Management Software
and/or a Network Management System.

On-line Demo Sites:

http://mpwebdemo.liebert.com
http://emwebdemo.liebert.com

Managed Power Strips Provide Distribution,
Control, And Monitoring To Rack Applications

■

Monitor Temperature and Humidity
in the Rack

■

E-mail Notifications directly from
OpenComms EM

■

Trending of Environmental and
Power data points

■

Communicate and Monitor MP
Advanced Power Strips Via MP-S
Access Ser ver

OpenComms EM Advantages

Interface With Most Critical Support Equipment

Liebert OpenComms Nform will monitor any Liebert
SNMP device that supports a network interface, such as
the OpenComms Web card and the OpenComms NIC
(network interface card). This will allow connection to
a full range of Liebert power and mission-critical cooling
systems and equipment from other manufacturers,
including DC power systems and other third party
SNMP-based products.

Connectivity to Liebert OpenComms Nform can
also be achieved with the Liebert OpenComms EM
network-enabled monitoring device. The unit provides
SNMP traps for use with Liebert OpenComms Nform.

The software can also be connected to the Liebert
MP-S Access Server which is used to communicate
with and monitor Liebert MP Advanced Power Strips.

Liebert
OpenComms™ EM

OPENCOMMS EM/MP ADVANCED POWER STRIPS

Liebert Shutdown Control:
Maximum Data Protection

MultiLink automated shutdown software allows you to actively protect data on servers supported by the Liebert UPS equipment

you are monitoring with OpenComms Nform, using the same OpenComms Web and OpenComms NIC cards.

MultiLink®Shutdown
Software

Because today’s critical business
applications are often distributed
over several computers, there
is a need for shutdown software
capable of protecting information
on multiple machines. The
shutdown notifications from
OpenComms Nform to MultiLink

1.5 clients perform the critical task
of protecting your computers
from costly damage and data loss
as a result of power failure and
environmental alarm conditions –
on anything from a single
workstation to a network of
workstations and servers.

Stay In Control

During an extended utility failure,
MultiLink warns computer users
of impending power loss and
automatically shuts down computer
operating systems in a smooth and
orderly manner if the UPS battery
capacity runs low.

OpenComms Nform 1.2

Server with Viewer

Ethernet

Liebert NX

Nform Client

(Viewer Only)

MultiLink 1.5

Client

MultiLink 1.5

Client

MultiLink 1.5

Client

UPS Load

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■

Automated and Orderly Shutdown
on Environmental, UPS and
Power conditions

■

Scalable

■

Network Based

■

Suitable for Single Workstation or
Network of Servers

■

Wide Operating System Capabilities

http://Multilink.liebert.com

MultiLink Advantages

MULTILINK SHUTDOWN SOFTWARE

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On-line Demo Sites:

http://Nform.liebert.com

Liebert OpenComms Nform is a network

communications system that will

enable you to leverage the distributed

monitoring capabilities of your network

connected equipment.

When Systems Are Critical…
Monitoring Is Not An Option

OpenComms Nform software
solution combines full-scale
monitoring with cost-effective
deployment through the use of the
existing network infrastructure —
so the cost of dedicated, out­of-band communications cabling is
eliminated. It is both scalable and
adaptable so it can grow as your
systems expand and needs change.

The software can be configured
to monitor your network for alarm
notifications from Liebert power
protection and precision cooling
equipment. These alarms, or
SNMP traps, can be received by
the software and processed to
trigger event actions such as
e-mail alerts or local notifications.

For ease of use, the OpenComms
Nform graphical user interface
enables you to view device status
conditions through either a native
SNMP interface or an HTML web
browser interface. The Alarm Log will
manage all alarms that are received
by OpenComms Nform.

OpenComms Nform will monitor
any Liebert SNMP devices that
support a network interface, such as
the OpenComms Web card and the
OpenComms NIC. The customizable
navigation tree provides the
flexibility to design an OpenComms
Nform user interface around your
network layout. Authenticated alarm
management and event notification
ensures that alarms are detected
and acted upon, which allows
problems to be quickly resolved.

One Company, Providing
You a Complete High­Availability Solution

Connecting to equipment in the
distributed critical space is only
part of the monitoring challenge.
Liebert OpenComms Nform
leverages the network connectivity
capabilities of your Liebert
equipment to provide a centralized
monitoring view of your distributed
equipment. Utilizing the SNMP and
Web technologies built into each of
the OpenComms communication
cards, OpenComms Nform will
centrally manage alarm notifications
to provide you with an easy interface
to access critical status information.

OpenComms Nform effectively
eliminates the need for expensive
third-party monitoring applications.
The Liebert "turn-key" approach to
communications and monitoring
minimizes your installation and
maintenance costs, consolidates
your view of the critical space
status, and maximizes your uptime
through automated notifications
of alarm conditions.

OpenComms Nform centralizes
the management of your distributed
Liebert network equipment.

■

Alarm Management Features

■

Connection to Other Manufacturers Equipment

■

Turn Key Approach to Communications and Monitoring

■

MultiLink Integration for Shutdown of systems

■

Management of UPS, Power, Environmental and
Monitoring Products that support SNMP

■

Centralized Management of critical systems

■

Web Integration

OpenComms Nform Advantages

OPENCOMMS NFORM SOLUTIONS

Small

Mission-Critical

Air

Network

Management

System

Large

Mission-Critical

Nform
Server

Rackmount

Air

Ethernet

UPS

UPS

Three-Phase UPSSingle-Phase

Nform Client
(Viewer Only)

NterpriseIP Battery

Monitoring

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Comprehensive Monitoring:
The OpenComms Nform Advantage

Device
Surveillance

The status of
managed equipment
propagates up through
the customized
navigation view.

Status at a Glance

Real-time device view of operation and
current alarms.

Web Integration

The web interface from managed devices is
integrated directly within the software.

Navigational Graphics

Incorporate graphic floor-plans or maps
that allow for quick equipment location
and hyper-links to managed equipment
that support a web interface.

SNMP Direct

Devices that do not support an embedded
web interface can be managed directly
through their native SNMP interfaces.

SNMP Configuration

View only the configurable SNMP data.
One button download allows for quick
configuration changes.

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License Management

As your business expands, you can adapt
your critical systems monitoring to these
changes by adding license kits.

Device Management

Deploying new equipment has never been
this easy. Up to 44 base templates are
included for Liebert Products.

Local Visual and Audio Alerts

■

Application to Foreground

■

Play Sound Wave

■

Load Local Viewer

■

Flash Application in Taskbar

Stay in Control

The software has the flexibility to execute a
set of actions when conditions are present
and a completely different set of actions
when alarms return to normal.

Send Alerts and
Notify Personnel

Notifications can be assigned to each
specific managed device alarm or
condition.

Event Management
and Processing

The Event History log will
manage all alarms that are
received, notifying the user of
new or active alarms, enabling
the user to acknowledge new
alarms, and delete
acknowledged alarms.

Execute External Programs

Some network infrastructure can span
long distances dependent on bridges
and routers. The Run External program
can execute ping commands to devices
on the edge of your network, including
routers and switches that represent a
network path to resources within your
critical business operation.

Shutdown Clients

For high-priority event alarms, email
notifications can be sent to data center
managers, notifying them that servers
will be shut down soon due to loss of
power or high temperature conditions.

SMTP Email

For high-priority event alarms, email
notifications can be sent to data
center managers, notifying them that
servers will be shut down soon due to
loss of power.

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Alarm-Event Exporting to Disk

To maintain extended history of events,
the file-write can be used for logging and
database collection.

Condition-Based System
Recording

This action notification can be used to
get a snapshot of your system as an
alarm-event occurs. Often IT managers
have to answer why systems are
unavailable during a crisis. The
recording of the "state-of the-system" as
an alarm occurred can prove useful for
trouble-shooting and determining the
root-cause of failures within the system.

Information you need, every time you need it.

Alarm Management — Getting The Right
Information To The Right People

OpenComms Nform puts critical systems information
at the fingertips of support personnel - wherever
they are - increasing responsiveness to alarm-event
conditions, thus allowing IT organizations to maximize
their system availabilty.

Automated Action Control
Response

Nform gives you the ability to control
equipment on received alarm-events. For
example, when a high temperature alarm
is received, an SNMP Set can automatically
turn on another unit for cooling. SNMP Set
Request can be used to reboot or turn
on/off Liebert MP Advanced Power Strips
or even close relay contacts for external
notifications.

With installed leak detection
products, a water-detected
summary alarm was transmitted
to OpenComms Nform by the
OpenComms EM. The facility
engineer was notified and
corrected the faulty plumbing.

Voltage disturbances were reflected in
the trend graphing of the OpenComms
EM with Managed Power. After further
analysis, facility engineer discovered
and corrected the grounding problem.

OpenComms Nform received a
failed battery test and forwarded
the conditions to the Liebert Global
Services Response Center, dispatching
the service technician for a battery
replacement site visit.

High temperature alarm
was reported through the
OpenComms Web Interface
to the OpenComms Nform
system. With advance
notification, the standby
unit was remotely activated,
maintaining the desired
operating temperature
setpoint within the
data center.

Since OpenComms Nform
was monitoring the
TVSS summary alarm,
maintenance was notified
to incorporate testing
of the surge suppression
device due to its recent
heavy usage.

Before the primary power
source failed, facility
engineer received a
“secondary source not
available” alert via his
SMTP supported cell
phone. The heads-up was
given and the problem
was resolved before the
system went critical.

Security personnel were
alerted when the OpenComms
EM reported a door ajar
alarm to the OpenComms
Nform system.

Recent runtime on the
generator has consumed
most of the fuel. Since the
low fuel summary alarm
was being monitored by
the OpenComms EM, an
event was triggered in
OpenComms Nform,
sending a request for
refueling to the local
fuel supplier.

Telecommunications
engineer was dispatched
through OpenComms
Nform notifications,
allowing the engineer
to quickly replace the
faulty rectifier before
the critical overvoltage
threshold was reached.

IT recently installed Liebert MP Advanced
Power Strips inside their rows of rack
enclosures. Now, with the control of each
receptacle, overloading of circuits is
prevented. OpenComms Nform users can
easily control access to which outlet circuits
are enabled or disabled.

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Managing The Adaptive Enterprise

CORRECTED

REPORTED

RECORDED

NOTIFIED

DETECTED

Technology at work

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SOFTWARE OPTIONS

OpenComms Nform Software OpenComms Nform Software OpenComms Nform Software

System Features

**Download Edition Professional Edition Enterprise Edition

Local Client Viewer 1 1 1

Remote Concurrent Client Viewer No No 5

Supported Operating Systems Windows NT 4.0 w/SP6 or higher, Windows NT 4.0 w/SP6 or higher, Windows NT 4.0 w/SP6 or higher,

Windows 2000, Windows XP, Windows 2000, Windows XP, Windows 2000, Windows XP,

Windows 2003 Server Windows 2003 Server Windows 2003 Server

Real-Time Monitoring and Control

Device Status Polling Yes Yes Yes

Default Devices Supported 1 30 500

Web Card Integration Yes Yes Yes

Open Architecture Standard RFC1628 UPS Device Standard RFC1628 UPS Device Standard RFC1628 UPS
(Monitoring of non-proprietary SNMP devices) Template Included Template Included Device Template Included

Device Supported All Liebert UPS, Environmental, All Liebert UPS, Environmental, All UPS Liebert, Environmental,

Power Distribution, and Power Distribution, and Power Distribution, and
Monitoring products that Monitoring products that Monitoring products that
support a SNMP interface support a SNMP interface support a SNMP interface

Notifications and Alerts

Propagate Application to foreground Yes Yes Yes

Load Local Viewer Yes Yes Yes

Play Sound Wave Yes Yes Yes

Play Default Beep Yes Yes Yes

Flash Application when Minimized Yes Yes Yes

Standard Actions

E-mail Notification Yes Yes Yes

Run External Program Capability Yes Yes Yes

File Write Yes Yes Yes

Shutdown Network License*

Shutdown ML Clients No No Unlimited Included

Advance Notifications*

SNMP Set Request(s) No No Yes

SNMP Get Request(s) Report No No Yes

* Note: These add-on packages can be added to the system with Licensing

**Software available at no charge at Nform.liebert.com

SOFTWARE OPTIONS

OpenComms Nform Additional Licenses

PART NUMBERS OpenComms Nform Additional Managed Device Licenses

NFORM-30N Managed Device License kits allows the user to incrementally add support for monitoring additional numbers of
NFORM-100N network devices. Node Licenses are additive and manageable through License Key Administrator
NFORM-500N

OpenComms Nform Managed Device Licenses

NFORM-1CUSER Concurrent Client License allows the user to incrementally add support for additional numbers of connected clients.
NFORM-5CUSER Concurrent Client Licenses are additive and manageable through License Key Administrator
NFORM-10CUSER

OpenComms Nform Advance Notification License

NFORM-ANOTIFY Advance Notification License allows the user to add support for SNMP SET/GET Requests Actions

MultiLink®Network Shutdown License, Unrestricted

MLLKU MultiLink Network Shutdown License allows you to efficiently shutdown workstations and servers

running MultiLink throughout the network via Event-Alarm conditions from OpenComms Nform

Liebert OpenComms Nform Software Options

14

Professional Services
The Ultimate In Customer Service

Applications Engineering Services

This service provides, at no charge, to all Liebert
customers ultimate product support with direct
access to factory-trained Monitoring Engineers.
Our engineers receive in-depth instruction and hands­on experience in providing support for monitoring
software and hardware.

■

Instant Phone Assistance - 24 X 7 X 365

1.800.222.5877

614.841.6755 (Outside U.S.)

■

Email an Engineer - M-F 8:00a.m. - 5:00p.m.

[e-mail]

OpenComms Nform Support Web Portal

Registering at the Nform Support Web site gives you
access to all the latest updates and notifications of
special offerings and new releases. By registering your
license keys, this support site puts you in control of
your investment. As a registered user you can submit
feedback on the OpenComms Nform Products and gain
access to valuable resources within Liebert.

Software Integration Services (SIS)

The further your resources are stretched, the less
time you have to quickly deploy your monitoring
products. Sotware Integration Services is designed to
help the customer implement and verify the Liebert
software and hardware in a timely efficient manner.
A Monitoring Engineer will assist with the deployment
of your monitoring solution on-site.

■

Installation and Start-up

■

Configuration and Verification

■

On-Site Training and Education

■

On-Line Support Overview and Web Site Registration

Remote Monitoring Service: When You Need
To Know — But Can’t Do It Yourself

The key to providing proper service for critical support
systems is being aware of that equipment's operating
status at any given time. That’s why Liebert is so firmly
committed to providing monitoring capability in our
products. Our Remote Monitoring Service, provided by
Liebert Global Services, is designed to maximize the
capabilities of your Liebert equipment by maximizing
the effectiveness of your monitoring systems.

15

Standard Services Optional Services

AC Power Systems
Connectivity
DC Power Systems

Embedded Power
Inbound Power
Integrated Cabinet Solutions

Outside Plant
Precision Cooling

Site Monitoring and Services

While every precaution has been taken to ensure accuracy and
completeness in this literature, Liebert Corporation assumes no
responsibility, and disclaims all liability for damages resulting
from use of this information or for any errors or omissions.

© 2005 Liebert Corporation. All rights reserved throughout
the world. Specifications subject to change without notice.

All names referred to are trademarks or registered trademarks
of their respective owners.

® Liebert and the Liebert logo are registered trademarks
of the Liebert Corporation.

SL-28090 (R11/05) Printed in USA

Emerson Network Power and the Emerson Network Power logo are trademarks and service marks of Emerson Electric Co. ©2005 Emerson Electric Co.

EmersonNetworkPower.com

Emerson Network Power.

The global leader in enabling business-critical continuity.

Ensuring The High Availability Of
Mission-Critical Data And Applications.

Liebert Corporation

1050 Dearborn Drive
P.O. Box 29186
Columbus, Ohio 43229
800 877 9222 Phone (U.S. &
Canada Only)
614 888 0246 Phone (Outside U.S.)
614 841 6022 FAX

Via Leonardo Da Vinci 8
Zona Industriale Tognana
35028 Piove Di Sacco (PD)
Italy
39 049 9719 111 Phone
39 049 5841 257 FAX

Emerson Network Power Asia Pacific
7/F., Dah Sing Financial Centre
108 Gloucester Rd, Wanchai
Hong Kong
852 25722201 Phone
852 28029250 FAX

liebert.com

24 x 7 Tech Support

800 222 5877 Phone
614 841 6755 (outside U.S.)

Emerson Network Power, the global leader in enabling business-critical
continuity, ensures network resiliency and adaptability through a family
of technologies — including Liebert power and cooling technologies —
that protect and support business-critical systems. Liebert solutions employ
an adaptive architecture that responds to changes in criticality, density and
capacity. Enterprises benefit from greater IT system availability, operational
flexibility, and reduced capital equipment and operating costs.