OWNER’S MANUAL
MOUNTAIN BIKE SERIES
Welcome to Elka Suspension
Thank you for choosing Elka Suspension. This owner’s manual is your reference guide to using and fine-tuning your shock absorber for optimum suspension performance and comfort. It also provides important information about the proper maintenance of your shock. Carefully read this manual before installing your shocks. If you need further assistance, our experienced team is able to advise and assist you to find the exact set-up to meet your personal needs.
TABLE OF CONTENTS
Read First For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warranty & Return Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Location Of The Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Preload Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rebound Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Low-Speed Compression Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
High-Speed Compression Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adjustment Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Maintenance Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Troubleshooting & Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Settings Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pour obtenir une copie en français de ce manuel, veuillez communiquer avec notre service à la clientèle par téléphone au (450) 655-4855 ou au 1-800-557-0552 (Amérique du Nord seul.) ou encore par email à info@elkasuspension.com
Ce manuel en français est également disponible en téléchargement à l’adresse: http://www.elkasuspension.com/files/Manuals/MTB-ManuelUtilisateur.pdf
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Read First For Your Safety
The shock absorber is an important part of your mountain bike, and this owner's manual explains how to install and use it properly. If you are uncomfortable installing your shock absorber or are unsure of the method, have a qualified mechanic install it for you.
Improperly installed shocks might cause serious harm to you and may severely damage your mountain bike. Never take any chances with your safety.
Before installing and using your new shock absorber, carefully read this owner's manual to learn the correct installation and adjustment procedures and avoid the consequences of an incorrect installation or improper adjustment.
Riding a mountain bike can be dangerous. Always wear appropriate protective equipment and follow your region’s safety regulations.
Elka Suspension is constantly introducing new products and improving existing ones. For this reason, Elka Suspension reserves the rights to modify products and add accessories or features with no obligations to make such changes to earlier models.
When your shock absorbers require an oil change or other internal maintenance, your Elka Suspension Authorized Service Centre is best qualified to provide the necessary service or repairs. Contact us for information about your nearest center.
Elka Suspension shock absorbers are manufactured exclusively for the bike model that they were ordered for. Switching units between different bikes may not only decrease performance but might also cause damage to the bike and seriously harm the rider. Always call Elka Suspension to verify compatibility before switching units from one bike to another.
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Warranty & Return Procedures
All Elka Suspension products are guaranteed against any manufacturing defects for a period of one (1) year from the purchase date. This warranty does not cover damages resulting from any of the following situations:
-Abuse of the product
-Racing accidents
-Improper installation
-Disassembly or modifications
-Unauthorized oil changes
-Damage occuring during transportation
(the purchase of full insurance coverage for shipping is recommended)
All Elka Suspension shock absorbers are ready for installation. Fine-tuning might be necessary for optimal performance. Always keep your invoice as proof of purchase. A copy of the original invoice is necessary for any claim or service shipment or warranty return. Elka Suspension Inc. reserves the right to make the final decision in all matters pertaining to its warranty.
DISCLAIMER: Because Elka Suspension products are designed for use in racing and extreme riding conditions, Elka Suspension cannot guarantee any of its suspension products, other than from manufacturing defects, because we have no control over how the products are used after installation. In addition, the purchaser assumes full responsibility to the extent legally permitted for the risks of personal injury and/or damage to the purchaser's bike or to any third party that may be involved in an incident with the purchaser.
RETURN PROCEDURES
1)Call our service department at (450) 655-4855 or 1-800-557-0552 (North America) to get a Returned Goods Authorization Number (RGA). Our customer service representatives will assist you for further steps.
2)Download and fill out the Service Work Order Form available at: www.elkasuspension.com/downloads/forms.html
3)Carefully package your shock(s) to avoid damage during transportation. Include a copy of your invoice, a brief description of the problem and a return address for shipping and/or invoicing. Provide a phone number to reach you in case our technicians have questions about the problem. Place your completed Service Work Order form on top in your package. Ship your shock(s).
4)Wait for a confirmation call that will let you know an approximate turnaround time after we receive your package.
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Installation
THE SHIPPING BOX SHOULD CONTAIN THE FOLLOWING:
•Shock absorber(s) and spring(s)
•Owner’s Manual
•Bike-specific installation notice (if required)
If anything is missing, please contact our Customer Service at 1 800 557-0552 or (450) 655-4855.
MOUNTING HARDWARE
Elka Suspension uses 1/2” (12.7mm) DU bushings on both ends, which is compatible with the original mounting hardware found on most recent mountain bikes. Contact us to check if you can use the original mounting hardware that came with your bike.
SPRING REMOVAL & INSTALLATION
To remove the spring, start by turning the preload adjuster ring counterclockwise to remove all preload until the spring become loose. Push down on the spring retainer clip then slide it off the shock, being careful not to damage the shaft with the sharp sides of the spring clip. Once the clip is removed, you can slide the spring off the shock.
ALWAYS MAKE SURE THAT THE END OF THE SPRING’S COILS IS ALIGNED ON THE
OPPOSITE SIDE OF THE SLOT IN THE SPRING RETAINING CLIP. THIS WILL PREVENT
THE SPRING FROM BENDING THE CLIP.
IMPORTANT NOTE:
You should always install your Elka Suspension shock absorber in the same orientation as your original shock absorbers unless otherwise noticed.
In such case, a bike-specific installation notice is provided along this manual.
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