Electrolux Hand Book Washing Schematic

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All About

Servicing

Service Tech Hand Book

™

Publication #5995588729 February 2011

Section 1 Basic Information

Safe Servicing Practices

Avoid personal injury and/or property damage by observing important Safe Servicing Practices. Following are some limited examples of safe practices:

1. DO NOT attempt a product repair if you have any doubts as to your ability to complete the repair in a safe and satisfactory manner.

2. Always Use The Correct Replacement Parts as indicated in the parts documentation. Substitutions may defeat compliance with Safety Standards Set For Home Appliances.

3. Before servicing or moving an appliance:

• Remove power cord from the electrical outlet, trip circuit breaker to the OFF position, or remove fuse.

4. Never interfere with the proper operation of any safety device.

5. Use ONLY REPLACEMENT PARTS CATALOGED FOR THIS APPLIANCE. Substitutions may defeat compliance with Safety Standards Set For Home Appliances.

6. GROUNDING: The standard color coding for safety ground wires is GREEN, or GREEN with YELLOW STRIPES. Ground leads are not to be used as current carrying conductors. It is EXTREMELY important that the service technician reestablish all safety grounds prior to completion of service. Failure to do so will create a hazard.

7. Prior to returning the product to service, ensure that:

• All electrical connections are correct and secure.

• All electrical leads are properly dressed and secured away from sharp edges, high-temperature components, and moving parts.

• All non-insulated electrical terminals, connectors, heaters, etc. are adequately spaced away from all metal parts and panels.

• All safety grounds (both internal and external) are correctly and securely connected.

• All panels are properly and securely reassembled.

WARNING

This service manual is intended for use by persons having electrical and mechanical training and a level of knowledge of these subjects generally considered acceptable in the appliance repair trade. Electrolux home products cannot be responsible, nor assume any liability, for injury or damage of any kind arising from the use of this manual.

1-1

Section 1 Basic Information

Section 2 Washing Machines

This Manual has been prepared to provide Electrolux Service Personnel with Operation and Service Information for the proper service of Electrolux Appliances.

Table of Contents

Section 1 Basic Information

Safe Servicing Practices ........................................ 1-1

Table of Contents ................................................. 1-2

Section 2 Washing Machines

Error Code Charts ................................................. 2-1

General Family Code Chart .................................... 2-8

Frigidaire Diagnostic Mode .................................... 2-11

To Recall an Error Code ..................................... 2-12

Exiting Diagnostic Mode ..................................... 2-13

To Clear Last Stored Error Codes ........................ 2-13

Affinity Diagnostic Mode ....................................... 2-14

Exiting Diagnostic Mode ..................................... 2-14

To Clear Last Stored Error Codes ........................ 2-15

To Recall an Error Code ..................................... 2-15

Affinity Diagnostic Mode (newer models) ............... 2-15

Exiting Diagnostic Mode ..................................... 2-16

To Clear Last Stored Error Codes ........................ 2-16

Electrolux Diagnostic Mode ................................... 2-17

Exiting Diagnostic Mode ..................................... 2-17

Factory Reset .................................................... 2-18

Installation cycle ............................................... 2-18

To Clear Last Stored Error Codes ........................ 2-18

Section 3 Dryers

Error Code Charts ................................................. 3-1

Frigidaire Diagnostic Mode .................................... 3-5

Exiting Diagnostic Mode ..................................... 3-6

To Recall an Error Code ..................................... 3-6

Affinity Diagnostic Mode ....................................... 3-7

Exiting Diagnostic Mode ..................................... 3-7

To Recall an Error Code ..................................... 3-7

Affinity Diagnostic Mode (newer models) ............... 3-8

Diagnostic Test Sequence .................................. 3-8

Exiting Diagnostic Mode ..................................... 3-9

To Clear Stored Error Codes ............................... 3-9

Factory Reset .................................................... 3-9

Electrolux Diagnostic Mode ................................... 3-10

Diagnostic Test Sequence .................................. 3-10

Exiting Diagnostic Mode ..................................... 3-11

To Clear Stored Error Codes ............................... 3-11

Factory Reset .................................................... 3-11

Installation cycle ............................................... 3-12

Section 4 Range

Error Code Charts ................................................. 4-1

Resistance Temperature Detector Scale ................. 4-6

Oven Calibration .................................................. 4-6

Section 5 Induction Cooktop

Error Code Charts ................................................. 5-1

Section 6 Microwave

Error Code Charts ................................................. 6-1

Section 7 Dishwasher

Error Code Charts ................................................. 7-1

Water Test Mode .................................................. 7-2

Electrolux Dishwasher ........................................... 7-3

Error Code Charts .............................................. 7-3

Relay Test Mode (models EWDW6505) ............... 7-4

Exit Relay Test Mode ......................................... 7-5

Relay Test Mode

(models EIDW6105 & EIDW6305) ...................... 7-5

Exit Relay Test Mode ......................................... 7-5

Section 8 Refrigerators

French Door & Iceman Error Code Charts............... 8-1

Temperature Resistance Chart for NTC Thermistors

(french door and side by side models) ................... 8-2

Electrolux Icemaker Diagnostic .............................. 8-3

Icemaker Test Mode Activation .......................... 8-3

Manual Defrost Activation .................................. 8-4

Temperature Resistance Chart for NTC Thermistors

Ice Maker(fresh food compartment) ...................... 8-5

Electrolux Service Test Mode ................................. 8-6

Service Test Mode Activation .............................. 8-6

Manual Defrost Activation .................................. 8-7

Frigidaire Side by Side Error Codes ........................ 8-8

Defrost Activation Mode ........................................ 8-8

Freezer Defrost Mode ........................................... 8-9

Diagnostic Mode ................................................... 8-10

(19 cuft all freezer and refrigerator models) ........ 8-10

(21cuft, 17cuft, and 14 cuft all freezer models) ... 8-11

Exiting Diagnostic Mode ........................................ 8-11

Diagnostic Mode ................................................... 8-10

(Electrolux 42” built in refrigerator) .................... 8-12

Diagnostic (42” built in refrigerator)....................... 8-13

Section 9 Wine Cooler, Beverage Center

Error Code Charts ................................................. 9-1

Diagnostic Mode ................................................... 9-1

Sabbath Mode ...................................................... 9-2

Section 10 Air Conditioners

Error Code Charts ................................................. 10-1

1-2

Section 2 Washing Machines

Error Code

E10/E11

Fill time too long

SolutionDescription

1. Is the incoming water ﬂ ow normal? Yes, go to step (4). No, go to step (2).

2. Are the incoming water faucets turned on? No, turn water faucets on. Yes, go to step (3).

3. Is the incoming water pressure above (30) psi? No, have customer correct pressure problem. Yes, check for kinked or

blocked incoming water hoses, clean incoming water screens. If problem still remains, replace the water inlet valve assembly.

4. Does the ﬁ ll water continue to enter the washer? Yes, go to step (5) no, go to step (6).

5. Remove power from washer. Did the water ﬁ ll stop? Yes, go to step (6). No, replace the inlet valve assembly.

6. For

Better

models, check the electronic pressure sensor. For

Good

models, check the pressure switch. Pressure sensor checks good. Go to step (7). Pressure sensor checks incorrect. Replace pressure sensor.

7. Replace the Main Control Board.

E13

E14

E20/ E21/ E22

Water leak in tub or air leak in air bell

Reed Switch

Water not pumping out fast enough

1. Is the washer leaking water? Yes. Correct water leak. No. Go to step (2).

2. Is there a leak in the air bell system? Yes. Correct the leak problem. No. Go to step (3).

3. For

Better

models, check the electronic pressure sensor. For

Good

models, check the pressure switch. Defective. Replace

pressure sensor(switch). Good. Go to step (4)

4. Replace the Main Control Board.

1. Is the dispenser drawer closed? No, close the drawer. Yes, go to step (2).

2. Remove the drawer and check the magnet. Magnet missing or defective, replace the magnet. Magnet good. Go to step (3).

3. Open the console and check the reed switch. Defective, replace the reed switch. Good, replace the Main Control Board.

1. Check the drain hose for restrictions. Restriction, correct problem. No restriction, go to step (2).

2. Start the washer and check for 120VAC at the drain pump. Zero, replace the Main Control Board. 120VAC, remove the pump and check it for blockage. If blocked, remove the restriction, if not, replace the pump.

E23

Drain pump relay on board failed or wire off pump

Replace Main Control Board or repair wiring

2-1

Section 2 Washing Machines

Error Code

E24

E25

E26

E31

Drain pump relay on board failed or wire off pump

Recirculation pump relay sense

Recirculation pump relay

Better

models- pressure sensor not communicating with Main Control Board

SolutionDescription

Replace Main Control Board or repair wiring

1. Check wiring between Main Control Board and pump. If correct, go to step (2).

2. Check wiring between Main Control Board and recirculation board. If correct, go to step (3).

3. Check pump for open coil (resistance check). If correct, replace Main Control Board.

1. Check wiring between Main Control Board and pump. If correct, go to step (2)

2. Check wiring between Main Control Board and recirculation board. If correct, go to step (3).

3. Check pump for open coil (resistance check). If correct, replace Main Control Board.

Inspect the wiring between the pressure sensor and the Main

Control Board. Defective wiring, correct wiring. Good wiring, replace the pressure sensor. If this does not correct the problem, replace the Main Control Board.

E32

E35

E36

Pressure sensor calibration problem

Better

models- pressure sensor

indicates water overﬁ ll

Main Control Board problem

Inspect the wiring between the pressure sensor and the Main

Control Board. Defective wiring, correct wiring. Good wiring, replace the pressure sensor. If this does not correct the problem, replace the Main Control Board.

1. Is the water level above 4.5 inches? Yes, go to step (2). No, go to step (4).

2. Does the water enter the washer continuously? Yes, go to step (3). No, replace the Main Control Board.

3. Remove power from the washer. Does the water stop coming in? No, replace water valve assembly. Yes, check wiring to valve assembly for shorts. If wiring is good, replace the Main Control Board.

4. Replace the pressure sensor switch. Did this correct the problem? Yes, problem solved. No, replace the Main Control Board.

Replace Main Control Board.

2-2

Section 2 Washing Machines

Error Code

E38

E41

Air trap clogged

Main Control Board thinks the door switch is open

SolutionDescription

1. Is the water level above 4.5 inches? Yes, go to step (2). No, go to step (4).

2. Does the water enter the washer continuously? Yes, go to step (3). No, check air trap for clog. If not, replace the Main Control Board.

3. Remove power from the washer. Does the water stop coming in? No, replace the water valve assembly. Yes, check the wiring to valve assembly for shorts. If wiring is good, replace the Main Control Board.

4. Replace the pressure sensor switch. Did this correct the problem? Yes, problem solved. No, replace the Main Control Board.

1. Is the loading door closed? No, close the door. Yes, go to step (2).

2. Disconnect the plug from J2 on the Main Control Board and check for continuity between the pins in the plug. Open, check the door strike. If good, replace the door switch assembly. Closed, replace the Main Control Board.

E42

E43

E44

E45

E46

E47

E48

E49

Door remains locked after cycle is complete

Main Control Board problem

Board thinks the door PTC circuit is open in spin

Board thinks the door PTC circuit is closed

Door incongruence between door line and door sense.

Remove power from the washer. Wait one minute. Can you

open the door? Yes, replace the Main Control Board. No, replace the door switch assembly. Note: you may have to break the door strike to do this.

Replace Main Control Board

Remove the door lock assembly and measure the resistance of

the PTC. Shorted or open, defective door lock assembly. Reads around 1500 ohms, defective Main Control Board.

Refer to E47 solution

1. Is the loading door closed? No, close the door. Yes, go to step (2).

2. Can you hear the lock attempt to close? Yes, check the door strike. If good, replace the door switch. No, go to step (3)

3. Check the wire connection between door lock and Main Control Board. If good, replace the door lock. If problem is not corrected, replace the Main Control Board.

2-3

Section 2 Washing Machines

Error Code

E52

E53

E54

Bad signal from tacho generator.

Low voltage to Speed Control Board.

Over speed.

SolutionDescription

Disconnect the plug from the drive motor and measure the

resistance of pins 4 and 5 in the motor. If reading is between 105 and 130 ohms, replace the Speed Control Board. If the meter reads outside 105 and 130 ohms, replace the motor.

Check the wiring between the Main Control Board and the

Speed Control Board. If good, replace the Speed Control Board.

1. Remove the belt from the motor and spin the motor pulley. Does the motor spin free? No, replace the motor. Yes, go to step (2)

2. Spin the tub pulley. Does the tub spin free? No, check the tub bearings. Yes, go to step (3).

3. Disconnect the plug from the drive motor and measure the resistance between pins 4 and 5 in the motor. If the meter reads other than between 105 and 130 ohms, replace the motor. If the reading is between 105 and 130 ohms, go to step (4).

4. Disconnect the plug from the motor and measure the resistance of the windings. (Pin 1 to 2, pin 1 to 3, pin 2 to 3) all readings should be between 3 and 6 ohms. If readings are correct, replace the Speed Control Board. If readings are incorrect, replace the motor.

E55

E56

Motor overheating.

High motor current

1. Remove the belt from the motor and spin the motor pulley. Does the motor spin free? No. Replace the motor. Yes. Go to step (2)

2. Spin the tub pulley. Does the tub spin free? No. Check the tub bearings. Yes. Go to step (3).

3. Disconnect the plug from the motor and measure the resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 4 and 6 ohms. If the readings are correct, replace the Speed Control Board. If the readings are incorrect, replace the motor.

1. Remove the belt from the motor and spin the motor pulley. Does the motor spin free? No, replace the motor. Yes, go to step (3).

2. Spin the tub pulley. Does the tub spin free? No, check the tub bearings. Yes, go to step (3).

3. Disconnect the plug from the motor and measure the resistance of the windings (pin 1 to 2, pin 1 to 3, pin 2 to 3). All readings should be between 4 and 6 ohms. If readings are correct, replace the Speed Control Board. If readings are incorrect, replace the motor.

2-4

Section 2 Washing Machines

Error Code

E57

E58

E59

High current on inverter

High current on motor phase

No tacho signal for 3 seconds

SolutionDescription

Refer to E56 solution

1. Remove the belt from the motor and spin the motor pulley. Does the motor spin free? No, replace the motor. Yes, go to step (3).

2. Spin the tub pulley. Does the tub spin free? No, check the tub bearings. Yes, go to step (3).

4. Disconnect the plug from the motor and measure the resistance of the windings (pin 1 to 2, pin 1 to 3, pin 2 to 3). All readings should be between 4 and 6 ohms. If readings are correct, replace the Speed Control Board. If readings are incorrect, replace the motor.

E4A

E5A

E5B

E5C

Door PTC sensing problem

High temperature on heat sink caused by overloading

High temperature on heat sink

1. Is the loading door closed? No, close the door. Yes, go to step (2).

2. Can you hear the lock attempt to close? Yes, check the door strike. If good, replace door switch. No, go to step (3).

3. Check the wire connection between the door lock and the Main Control Board. If good, go to step (4).

4. Place the unit into Start the cycle. Does the water pump out? If not, check the drain hose for restrictions. Check the drain pump for 120VAC at pump. If no power at pump, check wiring. If correct, check for 120VAC at Main Control Board. If unit does pump out, does unit go into spin? If no, replace door lock. If problem continues, replace Main Control Board.

Replace the Speed Control Board.

Rinse/Spin

and remove any load from tub.

2-5

Section 2 Washing Machines

Error Code

E5D

E5E

E5F

E66

E67

Communication problem

Heating element relay failure.

Input voltage on microprocessor incorrect.

SolutionDescription

Communication problem. Check the wiring between the Main

Control Board and the Speed Control Board. Wiring bad, correct wiring problem. Wiring good, replace the Main Control Board. If the problem is not corrected, replace the Speed Control Board.

Refer to E5D solution

1. Check the resistance of the heating element. It should be appoximately 14 ohms.

2. Check the resistance between the ground and both heater terminals. It should be open when heater terminals are disconnected. If the readings are incorrect, replace the heating element. If the readings are correct, replace the Main Control Board.

Replace the Main Control Board

E68

E70

E71

E74

E75

E76

E82

Current leakage to ground on heater or fuse opened.

The Main Control Board is not seeing the correct water supply- swap hot and cold hoses.

Wash NTC failure- (tub heater)

Wash temperature does not increase.

Better

models- water temperature

sensor circuit.

Better

models- NTC temperature for

the cold water valve over the limits

Console Control problem

1. Check the resistance of the heating element. It should be appoximately 14 ohms.

2. Check the resistance between the ground and both heater terminals. It should be open when heater terminals are disconnected. If the readings are incorrect, replace the heating element.

Swap hot and cold hoses

Place NTC in correct position

Check the resistance of the NTC. Is it around 50k ohms? No,

replace the water inlet valve assembly. Yes, replace the Main Control Board.

Swap hot and cold hoses

Replace the Main Control Board

E83

2-6

Console Control problem

Replace the Main Control Board

Section 2 Washing Machines

Error Code

E91 E92

E93

E94

E95

E97

E98

E9F

User Interface to Main Control Board communication error

Console Control problem

Communication error

Console Control problem

Communication protocol.

SolutionDescription

Communication problem. Check the wiring between the Main

Control Board and the User Interface Board. Wiring bad, correct wiring problem. Wiring good, replace the User Interface Board. If the problem is not corrected, replace the Main Control Board.

Replace the Main Control Board

Communication problem. Check the wiring between the Main

Control Board and the Speed Control Board. Wiring bad, correct wiring problem. Wiring good, replace the Main Control Board. If the problem is not corrected, replace the Speed Control Board.

EA1

EA2

EA3

EA5

EAE

Power supply frequency out of limits

Power supply voltage too high

Power supply voltage too low

Main voltage sensing failure

Line safe relay sensing failure

Have the power company check the frequency and voltage of

the incoming power. If correct, for error code E5C, replace the Speed Control Board. If correct, for error codes EA1, EA2, EA3, EA5 ,EAE, or EA5, replace the Main Control Board.

Have the power company check the frequency and voltage of

the incoming power. If correct, for error code E5C, replace the Speed Control Board. If correct, for error codes EA1, EA2, EA3, EA5 ,EAE, or EA5, replace the Main Control Board.

Have the power company check the frequency and voltage of

the incoming power. If correct, for error code E5C, replace the Speed Control Board. If correct, for error codes EA1, EA2, EA3, EA5 ,EAE, or EA5, replace the Main Control Board.

Have the power company check the frequency and voltage of

the incoming power. If correct, for error code E5C, replace the Speed Control Board. If correct, for error codes EA1, EA2, EA3, EA5 ,EAE, or EA5, replace the Main Control Board.

Have the power company check the frequency and voltage of

the incoming power. If correct, for error code E5C, replace the Speed Control Board. If correct, for error codes EA1, EA2, EA3, EA5 ,EAE, or EA5, replace the Main Control Board.

EB1

Incoming power frequency out of limits

Have the power company check the frequency of the incoming

power. If correct, replace the Main Control Board.

2-7

Section 2 Washing Machines

Error Code

EB2

EB3

EBE

EBF

EF1

EF2

EF5

EF6

Incoming line voltage above 130VAC

Incoming line voltage below 90VAC

Console control problem

Clogged drain pump

Too much soap

NTC temperature for the hot water valve over the limits

Control reset

SolutionDescription

Check voltage at the outlet. If below 130VAC, replace the Main

Control Board.

Check voltage at the outlet. If above 90VAC, replace the Main

Control Board.

Replace the Main Control Board

Unclog the drain pump.

Advise the customer to reduce the amount of soap they are using.

Hot and cold water hoses switched. Swap hoses.

Unplug the unit for 1 minute and plug back in. If problem is

not corrected, replace Main Control Board.

EF8

Key stuck

General Family Codes

E00

E10

No error code is stored

Fill time problem- too long to ﬁ ll or air leak at dome or pressure switch

Check all buttons. If correct, replace User Interface Board.

1. Is the incoming water ﬂ ow normal? Yes, go to step (4). No, go to step (2).

2. Are the incoming water faucets turned on? No, turn water faucets on. Yes, go to step (3).

3. Is the incoming water pressure above (30) psi? No, have customer correct pressure problem. Yes, check for kinked or blocked incoming water hoses, clean incoming water screens. If problem still remains, replace the water inlet valve assembly.

4. Does the ﬁ ll water continue to enter the washer? Yes, go to step (5) no, go to step (6).

5. Remove power from washer. Did the water ﬁ ll stop? Yes, go to step (6). No, replace the inlet valve assembly.

6. For

Better

models, check the electronic pressure sensor. For

Good

models, check the pressure switch. Pressure sensor checks correct. Go to step (7). Pressure sensor checks incorrect, replace pressure sensor.

2-8

7. Replace the Main Control Board.

Section 2 Washing Machines

General Family Codes (continued)

Error Code

E40

E70

F01

F02

Door switch or Main Control Board problem

Hoses usually reversed

Internal control fault

Water ﬁ ll temperature problem

SolutionDescription

1. Is the loading door closed? No, close the door. Yes, go to step (2).

Swap hot and cold hoses.

Unplug machine for a few seconds then re-connect power.

Select a wash cycle and start cycle. If F01 reappears, replace the Main Control Board as there is likely an internal problem in the board. If the cycle performs without displaying F01, the fault was temporary, no repair is required at this time.

The problem could be in the temperature sensor or the inlet

hoses may be reversed. In either case, the control will try to resolve the error and the washer will continue to run. Before testing the sensor, ﬁ rst check the wiring to make sure it is properly connected. To test the temperature sensor, unplug the washer and disconnect wiring to the sensor. Use an ohmmeter to measure the resistance of the sensor. A reading below about 3K ohm or above about 163K indicates the sensor may be bad and should be replaced.

F03

Water ﬁ ll/ water level or drain pump problem

This type of fault could be temporary or permanent. If this

fault occurs, the control will stop the washer and display F03. For the ﬁ ll system, the problem could be the inlet water is turned off. To test the ﬁ lling fault, run the washer with no load and check if the tub ﬁ lls to the proper level. If the tub over ﬁ lls or the water does not shut off, check the pressure switch wiring and the pressure tube connection to the air dome and pressure switch. If these check out, the problem could be in the pressure switch or water valve. If the tub ﬁ lls correctly, run the washer in the operates and pumps out water. If the pump is not running, check the wiring connections. If the wiring is proper and seated, measure the voltage across pins 1 and 2 on the pump connector, it should be about 120VAC. If it is not, check the voltage between pin 3 of the 4-pin connector (JX) and pin 3 of the 8-pin connector (J11)(NEUTRAL). Voltage should measure about 120VAC.

Drain/Spin

cycle to assure the pump

2-9

Section 2 Washing Machines

General Family Codes (continued)

Error Code

F04

F05

Washer not advancing (max. time out) or Speed Control problem

Stuck keypad or faulty connection at the Main Control Board

SolutionDescription

This type of fault could be temporary or permanent. If this

fault occurs, the control will stop the washer and display F04. To test this fault, select and start the the

heavy soil/stain

rotating and begin ﬁ lling with water. If the tub is not turning, but is ﬁ lling with water, wait about 30 seconds after the tub is full and conﬁ rm the washer is agitating. If the motor is running and the tub ﬁ lled, let the washer run for at least 6 minutes while measuring the voltage between pin 1 of the 8-pin connector(J11) and pin 7 of the 7-pin connector(J6). The voltage should be below 50VAC when the timer advance is off and should measure at line voltage when the timer advance is on. Constantly monitor the volt meter throughout this 6 minute run time to be certain to observe the voltage change as “timer advance on” is only on for a short time and could be missed when it reverts to the lower voltage reading when timer advance is off.

This type of fault could be temporary or permanent.Check the

connection of the membrane tail to the Main Control Board

for proper assembly.

option deactivated. The tub should be

Heavy Duty

cycle with

DO/DR

DDO

San

ERR

LOC

Door open or door problem

Dispenser door open or dispenser door problem

Deep Clean (Sanitary Cycle)

Error has been detected

Control lock is activated

Close the door or check door switch and wiring

Close dispenser door. Check reed switch operations.

2-10

Section 2 Washing Machines

Frigidaire Diagnostic Mode

Better

models have a digital readout display.

Good

models do not have a digital readout display.

The diagnostic test is performed by using the program knob. To start the test:

* On * On

non-digital digital

display models, turn the program knob to the start position,

Drain/Spin

Touch Up

NOTE

If the model has a timer dial that can be Rotated 360°, turn the program knob to the start position,

* Press * Within 5 seconds, press and hold the

1. All the LED’s will sequentially light. Pressing a button below a light cluster will light all the LED’s in that cluster at one

2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water

3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water

4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and

5. Turn the program knob (4) clicks from the start position. The door lock solenoid will activate.

6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door

7. Turn the program knob (6) clicks from the start position. The washer will fill and tumble.

8. Turn the program knob (7) clicks from the start position. The washer will fill and spin (leakage test).

Pause/Cancel

release buttons.

time to confirm functionality.

should enter through the detergent compartment.

should enter through the bleach compartment.

cold water should enter through the softener compartment.

can be opened.

to turn off LED’s.

Option

and

Pause/Cancel

buttons until LED’s start sequentially chasing, then

Drain/Spin

9. Turn the program knob (8) clicks from the start position. The drain pump and door lock solenoid will activate and the washer will operate in high spin. Safety warning: if power is removed during this test, the door can be opened. To prevent injury, do not put your hands inside when the tub is rotating.

10. Turn the program knob (9) clicks from the start position. The control will signal the last error code.

Quick Check

If there is no error displayed and the washer momentarily starts then turns back off:

1. Listen for a relay closure inside the Speed Control Board shortly after the motor control has power.

2. Check the 5-pin connector wiring between the Console Control and the Speed Control Board.

Start

key is pressed. If this happens, the

2-11

Section 2 Washing Machines

Frigidaire Diagnostic Mode (continued)

In the a letter, or two letters. The control will beep and the flash.

Example: remains stored in the control but once the problem is corrected, it does not effect the operation of the washer. If the failure is something that the customer can correct (such as the water faucets being turned off), the washer will operate normally the next time it is started.

In the

rinse, final spin

or letter after the E. When a failure occurs, the washer stops or pauses and the control beeps and flashes the five indicator lights to tell the customer that a failure has occurred. To stop the flashing and beeping, the customer may touch the not effect the operation of the washer. If the failure is something that the customer can correct (such as the water faucets being turned off), the washer will operate normally the next time it is started.

Better

models line, the failure codes will appear in the display as an E followed by two numbers, a number and

door lock, wash, rinse, final spin

E14

. To stop the flashing, the customer may touch the

Good

models line, the control signals the failure code by flashing the five indicator lights of

and

control

Pause/Cancel

for the first number or letter after the E and the start indicator light for the second number

button. The error code remains stored in the control but once the problem is corrected, it does

Pause/Cancel

and

control

button. The error code

indicator lights will

door lock, wash,

To Recall an Error Code

* Wake the washer by pressing any button. * Wait 5 seconds. * Press and hold the * All LED’s will go blank and after a few seconds the control will signal the stored code using audible beeps and blinking

LED’s. The control will repeatedly signal the code, as long as the second pause between repeats affords you the ability to make accurate counts to identify the correct error codes.

Start

and

Pause/Cancel

buttons simultaneously.

Start

and

Pause/Cancel

buttons are pressed. A two

NOTE

On a small number of washers with serial number prefix XC4, if the previous procedure does not preform as specified, follow the option below:

* Follow all previous steps but instead of pressing

Pause/Cancel

* The control will pause for 2 seconds, then repeat the code as long as the two buttons are pressed and held.

A letter appearing in the code stands for a number higher than nine: A=10 B=11 C=12 D=13 E=14 F=15

Example code F1: the first digit would be 15 and the second would be 1. If this code would appear on a washer in the

Good

model line, the five indicator lights would blink fifteen times and the

Troubleshoot problem by using charts on the following pages.

buttons.

Start

and

Pause/Cancel

buttons, press and hold

Start

indicator light would blink once.

Options

and

2-12

Section 2 Washing Machines

Frigidaire Diagnostic Mode (continued)

Exiting Diagnostic Mode

There are two options for exiting the diagnostic test mode and returning the washer to normal operation:

a) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord, or

b) Turn the program knob clockwise 2 or 3 clicks after the start position. Press simultaneously for a few seconds until wash cycle LED’s appear.

If a situation arises where you cannot exit the diagnostic mode as described above and the bank of 5 LED’s on the right end remain on regardless of program knob position, a combination of pushed buttons may have caused the control to enter a special factory test mode. Disconnect power to reset the control to return washer to normal

operation if this occurs.

Options

and

Pause/Cancel

buttons

To Clear The Last Stored Error Codes

Place the control into diagnostic mode.

* Turn the program knob clockwise 9 clicks from the start position. The control will signal the last error code. * Press and hold the * Exit diagnostic mode to return the washer to normal operations.

Options

and

Pause/Cancel

buttons for 3 seconds. The code will be cleared.

2-13

Section 2 Washing Machines

Affinity Diagnostic Mode

* The diagnostic test is used to check individual component function only.

*Turn the program knob to the start position (far *Press the *Press the *Press the *Within 5 seconds, press and hold the

1. All the LED’s will flash. Pressing a button below a light cluster will light all the LED’s in that cluster at one time to confirm functionality.

2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water will enter through the detergent compartment.

3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment.

4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment.

5. Turn the program knob (4) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened.

6. Turn the program knob (5) clicks from the start position. The washer will fill and tumble. Once tumbling has

started, the boost heater (if so equiped) will turn on.

7. Turn the program knob (6) clicks from the start position. The drain pump and door lock solenoid will activate.

To enable high spin, press the

Start/Pause Cancel Cancel

button to start the cycle and save it. button to stop the cycle and turn off the LED’s. button again to turn on the LED’s.

Options

Delay Start

left

and

button.

cycle).

Start/Cancel

buttons until LED’s start flashing, then release buttons.

WARNING

If power is removed during this test, the door can be opened. To prevent injury, the tub is rotating.

8. Turn the program knob (7) clicks from the start position. The control will signal the last error code.

Exiting Diagnostic Mode

*There are two options for exiting the diagnostic test mode and returning the washer to normal operation:

A) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord or

B) Turn the program knob clockwise 2 or 3 clicks after the start position. Press

simultaneously for a few seconds until wash cycle LED’s appear.

do not

Options

put your hands inside when

and

Start/Pause

buttons

2-14

Section 2 Washing Machines

Affinity Diagnostic Mode (continued)

To Clear The Last Stored Error Codes

*Turn the program knob to the start position (far *Press the *Press the *Press the *Within 5 seconds, press and hold the *Turn the program knob clockwise 7 clicks from the start position. The control will signal the last error code. *Press and hold the *Exit diagnostic mode to return to normal operations.

Start/Pause Cancel Cancel

button to start the cycle and save it. button to stop the cycle and turn off the LED’s button again to turn on the LED’s.

Options

and

Pause/Cancel

left

cycle).

and

Start/Cancel

buttons for 3 seconds. The code will be cleared.

buttons until LED’s start flashing, then release buttons.

To Recall an Error Code

1. Wake the washer by pressing any button.

2. Wait 5 seconds.

3. Press and hold the As long as the buttons are held, the failure code will appear in the display as an E followed by two numbers, a

number and a letter or two letters. The control will beep.

Start/Pause

and

Cancel

buttons simultaneously.

Affinity Diagnostic Mode (newer models)

The diagnostic test is used to check individual component function only.

* Press the * Within 10 seconds after pressing * Within 5 seconds of wake up, turn the selector knob to the far

button under the display simultaneously for 3 seconds to enter the diagnostic mode.

Cancel

button to enter standby mode and enable diagnostic entry.

Cancel

, press any button (except the

Cancel

button) to wake up the control.

left

cycle and press and hold the

Cancel

and

center

NOTE

To save time at wake up, the Welcome screen can be bypassed by turning the selector knob.

1. Upon entering diagnostic mode, all lights should flash for 1 1/4” x 2” display models.

2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot

water should enter through the detergent compartment.

3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment.

4. Turn the program knob (3) clicks from the start position. The bleach and wash water solenoids will activate and cold water should enter through the softener compartment

5. Turn the program knob (4) clicks from the start position.The prewash solenoid will activate and cold water should enter through the prewash compartment.

6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened. When the door is opened, the drum light should turn on, if so equipped.

2-15

Section 2 Washing Machines

Affinity Diagnostic Mode (newer models) (continued)

7. Turn the program knob (6) clicks from the start position. The door lock will activate and the washer will fill then tumble. Once tumbling has started, the boost heater will turn on.

8. Turn the program knob (7) clicks from the start position. This is a free position on models without recirculation pump. The recirculation pump and drum light will activate if so equipped.

9. Turn the program knob (8) clicks from the start position. The drain pump will activate draining out any water in the tub. To enable spin, press the

Delay Start

key.

10. Turn the program knob (9) clicks from the start position. The control will signal the last 5 error codes with meaning no error.

11. Turn the program knob (10) clicks from the start position. Latest software version will be shown.

12. If applicable, turn the program knob (11) clicks from the start position. This is a free position.

Exiting Diagnostic Mode

To return the washer to normal operations:

A) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord or

B) Turn the program knob clockwise back to the start position. Press the

until the LED’s stop flashing.

Cancel

and

center

button under the display

To Clear The Last Stored Error Codes

* Press the * Within 10 seconds after pressing * Within 5 seconds of wake up, turn the selector knob to the far

button under the display simultaneously for 3 seconds to enter the diagnostic mode.

Cancel

button to enter standby mode and enable diagnostic entry.

Cancel

, press any button (except the

Cancel

button) to wake up the control.

left

cycle and press and hold the

Cancel

and

NOTE

E00

center

To save time at wake up, the Welcome screen can be bypassed by turning the selector knob.

* Turn the program knob clockwise 9 turns (clicks) from the start position. The control will signal the last 5 error codes

with

E00

meaning no error experienced.

* Press and hold the

cleared.

* Exit diagnostic mode to return to normal operations.

center

key under the display and

Cancel

buttons simultaneously for 3 seconds. The code(s) will be

Factory Reset

On 1 1/4” x 2” display models, wake machine, push the until you hear a beep. This is no more than 10 seconds.

Spin Speed

and

Soil Selection

keys simultaneously and hold

2-16

Section 2 Washing Machines

Electrolux Diagnostic Mode

* Press the * Within 10 seconds after pressing * Within 5 seconds of wake up, turn the selector knob to the far button under the display simultaneously for 3 seconds to enter the diagnostic mode.

Cancel

button to enter standby mode and enable diagnostic entry.

Cancel

, press any button to wake up the control.

left

cycle and press and hold

Cancel

and far

left

NOTE

To save time at wake up, the Welcome screen can be bypassed by turning the selector knob.

1. Upon entering diagnostic mode, all lights should flash for 1¼”x2” display models and all lights on for the 1¼” x 4 3/4” display models.

2. Turn the program knob (1) click clockwise from the start position. The hot water solenoid will activate and hot water should enter through the detergent compartment.

3. Turn the program knob (2) clicks from the start position. The bleach water solenoid will activate and cold water should enter through the bleach compartment.

4. Turn the program knob (3) clicks from the start position. The bleach and the wash water solenoids will activate and cold water should enter through the softener compartment.

5. Turn the program knob (4) clicks from the start position. The prewash solenoid will activate and cold water should enter through the prewash compartment.

6. Turn the program knob (5) clicks from the start position. The door lock solenoid will deactivate and the loading door can be opened. When the door is opened, the drum light should turn on.

7. Turn the program knob (6) clicks from the start position. The door lock will activate and the washer will fill then tumble. Once tumbling has started, the boost heater will turn on.

8. Turn the program knob (7) clicks from the start position. The drain pump will activate draining out any water in the tub and the washer will operate in high spin.

9. Turn the program knob (8) clicks from the start position. This is a free position.

10. Turn the program knob (9) clicks from the start position. The control will signal the last 5 error codes with

being no error.

11. Turn the program knob (10) clicks from the start position. Latest software version will be shown.

12. If applicable, turn the program knob (11) clicks from the start position. This is a free position.

E00

Exiting Diagnostic Mode

A) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord or

B) Turn the program knob clockwise back to the start position. Press the

until the LED’s stop flashing.

Cancel

and far

left

button under the display

2-17

Section 2 Washing Machines

Electrolux Diagnostic Mode (continued)

Factory Reset

1) On 1¼” x 2” display models, wake machine, push the until you hear a beep. This is no more than 10 seconds.

2) On 1¼” x 4 3/4” display models, scroll through the there, push the key. From here, you have the selection of the type of reset you wish to perform. Make your selection and push the

Select

key. The machine will turn off and when woken up, the part(s) of the program you wanted reset are now set

back to factory settings.

Select

key then scroll through this menu until you get to the Reset Selection and push the

Spin Speed

Option

key until you get to the Preference Selection

and

Soil Selection

keys simultaneously and hold

(pref)

Select

. Once

Installation Cycle

Before entering the Installation Cycle (install cycle) make sure that all articles are out of the drum (the drum is empty).

1¼” x 2” display models:

1. Wake the washer up by pressing any button (except the

2. Rotate the cycle knob to the

3. Press the

4. Wake the unit up again, immediately and simultaneously press and hold the for 5 seconds. The display will show

5. Press the

water flow issues. At cycle completion, the display will show

call service, no water

exit the install cycle and return to normal operation the next time the knob is turned.

Start/Pause

button, then the

button to begin the cycle. Installation Cycle will test for electronic issues, wiring issues and

Hand Wash

check hoses

cycle.

Cancel

button.

install cycle

. Correct the action and repeat the cycle for proper installation. Washer will

with the estimated time of cycle completion.

Cancel

instal pass!

button).

My Favorites

or prompt an action during the cycle such

and

Eco Friendly

buttons

1¼” x 4 3/4” display models:

1. The machine will first wake up on setting up the unit to display cycle. You can run it now if you choose. If you don’t want to run it immediately, you can access the install cycle through the through this menu until you get to the install cycle. Press the articles from the washer drum). You can also get to this cycle by performing a full reset of factory settings.

pref menu

in the option window. Press the

Select

language selection

key once you scroll to the

Select

key then follow the instructions (remove all

. Press

to display the install

pref selection

. Then scrolll

To Clear The Last Stored Error Codes

* Press the * Within 10 seconds after pressing * Within 5 seconds of wake up, turn the selector knob to the far

left

Cancel

button to enter standby mode and enable diagnostic entry.

Cancel

, press any button to wake up the control.

left

cycle and press and hold the

button under the display simultaneously for 3 seconds to enter the diagnostic mode.

Cancel

and the far

NOTE

To save time at wake up, the Welcome screen can be bypassed by turning the selector knob.

* Turn the program knob clockwise (9) clicks from the start position. The control will signal the last 5 error codes with

E00

meaning no error experienced.

* Press and hold the far

be cleared.

left

key under the display and

Cancel

buttons simultaneously for 3 seconds. The code(s) will

2-18

Section 3 Dryers

Error Code

E10

E11

E12

E24

E25

E31

General EEPROM fault

Checksum (internal processor check) error

Non fatal reading or writing to the memory error

Control NTC short circuit

Control NTC open circuit

Contact sensor frequency too high

SolutionDescription

Clear code, exit mode and start dryer. If problem persists, replace Main Control Board

Measure resistance of control thermistor. If reading is not 50k ohms (±10%), replace thermistor. If reading is within 50k ohms (±10%), check wiring between the thermistor and Main Control Board. If good, replace Main Control Board

Check the contact sensor and wiring. If no problems are found with contact sensor, replace Main Control Board.

E32

E42

E51

E52

E53

E54

Contact sensor frequency too low

Door sensing failure

Motor relay failure

Motor fault- motor stopped or not starting

Motor centripetal switch failure

Motor sensing failure

Check the contact sensor and wiring. If no problems are found with contact sensor, replace Main Control Board.

Check door switch and wiring. If correct, replace Main Control Board.

If motor runs continuously with power applied, check for short circuit across motor relay (RL2), or L1 applied to motor relay output (J3-1) with cycle stopped. If motor does not start when

Start

key is pressed, check for open circuit between L1 and motor relay connection (J3-2). If no wiring problems found, replace Main Control Board.

Remove any load from dryer and check if drum turns freely by hand. Check L1 power supply voltage, motor windings, and motor thermal protector (if motor thermal protector has tripped, it may take up to 30 minutes to reset).

Check wiring. Check if motor centripetal switches are stuck in open or closed positions. Replace motor. Replace Main Control Board.

Replace Main Control Board.

3-1

Section 3 Dryers

Error Code

E61

E63

E64

E65

Heater relay failure.

Heater to earth ground

Heater open circuit

High limit thermostat trip count too high

SolutionDescription

Check for short circuit across heater relay(s) (RL5, RL6, RL7) or L1 applied to heater relay output(s) (J5-2, J7-1, J7-3) with cycle stopped. Check for open circuit between L1 and heater relay connection(s) (J5-1, J5-3, J7-2). If no wiring problems are found, replace the Main Control Board.

Check heater coils and connections for short circuits to the cabinet. Replace heater and/or wiring and retest.

Check heater coils and connections for open circuits. Replace heater and/or wiring and retest.

For electric model, check inlet thermal limiter for continuity. If thermal limiter is open, check for evidence of high temperature event and any resulting damage. If no further damage is evident, replace thermal limiter. If no problems are found with the thermal limiter, check exhaust vent system for air blockages. If no problems with vent restrictions, check/replace high limit thermostat, and retest.

E66

E67

E68

E71

E72

Thermal limiter open circuit

Heaters sensing failure

Key( button) stuck fault

Outlet control thermistor open circuit

Outlet control thermistor short circuit

Check outlet thermal limiter for continuity. For gas model, also check inlet thermal limiter for continuity. If thermal limiter is open, check for evidence of high temperature event and any resulting damage. If no further damage is evident, replace thermal limiter and retest.

Check heater and wiring. If correct, replace Main Control Board.

Enter function test mode and perform key test to determine which button is at fault. Free the key(button) and perform test again. If key stuck code still exist, replace Main Control Board

Check resistance of outlet control thermistor, and check wiring for open circuit. Resistance should be between 4.9K ohms and

6.2K ohms at room temperature (68-77°f or 20-25°c). Replace outlet control thermistor and/or wiring and retest.

Check resistance of outlet control thermistor, and check wiring for short circuit across thermistor connections. Resistance should be between 4.9K ohms and 6.2K ohms at room temperature (68-77°f or 20-25°c). Replace outlet control thermistor and/or wiring and retest.

E73

3-2

Inlet control thermistor open circuit

Check resistance of inlet control thermistor, and check wiring for open circuit. Resistance should be between 47k ohms and 66k ohms at room temperature (68-77°f or 20-25°c). Replace inlet control thermistor and/or wiring and retest.

Section 3 Dryers

Error Code

E74

E91

E92

E93

E94

E97

Inlet control thermistor short circuit

Communication error

Incompatible protocol

Machine configuration checksum error

Cycle configuration checksum error

Program mismatch

SolutionDescription

Check resistance of inlet control thermistor, and check wiring for short circuit across thermistor connections. Resistance should be between 47k ohms and 66k ohms at room temperature (68-77°f or 20-25°c). Replace inlet control thermistor and/or wiring and retest.

Check connections between Main Control Board and User Interface Board. If no wiring problems, replace Main Control Board or User Interface Board.

Check if correct User Interface Board and Main Control Board are installed. Replace appropriate hardware.

Check if correct User Interface Board and console are installed. Replace User Interface Board and/or console.

Replace Main Control Board.

EA1

EA2

EA3

EA4

EA5

EF1

EF3

EF8

E4A

Main supply frequency out of range

Voltage too high

Voltage too low

Improper home wiring

Main Voltage sensing failure

Vent blocked

Max timeout timer

Key stuck

Program timeout fault (max. time exceeded for that cycle)

Check frequency of line voltage.

Check amplitude of line voltage.

Check wiring at terminal block for L1-N-L2 wired incorrectly.

Replace Main Control Board.

Check vent restrictions and resistance values of exhaust control thermistor and inlet control thermistor.

Check vent restriction, contact sensor, and resistance values of exhaust control thermistor and inlet control thermistor.

Check buttons for activation when pressed. Replace console or User Interface Board as appropriate.

Check for anything that would extend dry times such as: no heat, restricted vent, blower fan blade broken or loose, dryer installed in closet with solid door, bad connection in moisture sensor bar circuit or dirty bars- if dryer operates normally and code returns, replace Main Control Board

E5B

Heater fault- temperature reading of the control thermistor has not changed in a set amount of time

Check heater relay on Main Control Board, thermostats in heater circuit, heater, and control thermistor

3-3

Section 3 Dryers

Error Code

E8C

E9B

E9E

EAF

Too many trips of the safety thermostat in a period of time

External EEPROM communication or data corruption

Low or intermittent voltage to board

Watchdog reset

SolutionDescription

Check for blocked lint filter, blocked exhaust, air leaks around air duct, broken or clogged fan blades, worn or loose drum seals, and door seal

Replace User Interface Board.

House wiring/ power supply problem

Clear code, exit mode and start dryer. If problem persists, replace Main Control Board

3-4

Section 3 Dryers

Frigidaire Diagnostic Mode

1. On

non-digital

digital

2. Press and hold the

readout display models, position the cycle selector knob to the 12 o’clock position.

readout display models, position the cycle selector knob to the

Select

and

Pause/Cancel

buttons simultaneously for six seconds.

Normal

cycle option.

3. Immediately after, press and hold the enter test mode, the buzzer will sound 3 times and all LED’s will rapidly flash.

After entering the test mode, the program knob can now be rotated to select the following tests:

*Rotate the knob clockwise from the start position:

1 Turn: drive motor runs; heat source is on. forth in the display.

Start

and

Drying

Pause/Cancel

LED is lit. H and the control thermistor reading will toggle back and

buttons simultaneously for 4 seconds. The control will

NOTE

For models that do not have a digital display, the temperature Reading.

The number of flashes of the bottom three LED’s will determine the value of the temperature as follows.

Example:

temperature = 126°

2 Turns: drive motor runs; heat source is off.

3 Turns: drive motor runs; heat source is off.

showing moisture sensor readings. Opening the door (press in on door switch plunger) and placing finger on both moisture sensor bars at the same time will make the numbers decrease. In controls that do not have a digital

display, the

both moisture sensor bars at the same time will make the

Normal Less Dry Damp

flashes 1 time (

flashes 2 times (

flashes 6 times (

More Dry

Normal

Damp

LED should be on. Opening the door (press in on Door switch plunger) and placing a finger on

= hundred’s)

Less Dry

= one’s)

Dryness

= ten’s)

Cool Down

Drying

and

LED’s could be used to determine the control thermistor

LED is lit and Af (air fluff) is displayed.

Cool Down

Damp

LED’s are lit and numbers appear in the display

LED come on.

4 Turns: drive motor runs; heat source is off.

Key test: A. When the

knob is rotated, there should be a key beep with each setting.

B. When the

C. When the

D.When the

E. When the

5 Turns: drive motor runs; heat source is off.

6 Turns: drive motor runs; heat source is on.

Temp

button is pressed, all the

Dryness

Option

Start

Pause/Cancel

button is pressed, all the

Select

button is pressed, all the option LED’s should light.

button is pressed, all the cycle status LED’s should light.

Temp

LED’s should light. If the

Dryness

Cool Down

Drying

level LED’s should light.

LED is lit. Control thermistor reading is displayed.

Temp

selector is a rotary knob, and the

3-5

Section 3 Dryers

Frigidaire Diagnostic Mode (continued)

Exiting Diagnostic Mode

To exit the test mode, press and hold the disconnect power from dryer. Dryer will be reset for regular operations.

Select

and

Pause/Cancel

buttons simultaneously for six seconds or

To Recall an Error Code

*On

non-digital

*On

digital

*Press and hold the *Immediately after, press and hold the *On

digital

digital display. *On

non-digital

drying, cool down, wrinkle rid (press saver),

code and the indicator light, then repeat to confirm, in order to be accurate in identifying the proper error code. The code is obtained by counting the number of times the lights flash.

Example: times indicating the 4. The four indicator lights and the will pause for 2 seconds, then repeat the code.

display models, rotate cycle selector knob to the 3 o’clock position.

readout display models, rotate the cycle selector knob clockwise (3) settings from the

Select

and

Pause/Cancel

readout display models, rotate the timer knob (1) click counterclockwise. The error code will appear in the

display models, rotate the cycle selector knob to the 2 o’clock position. The four indicator lights of

Start

indicator light will flash the number of times for the second digit. Take separate counts of each

E24

; the four indicator lights would flash twice indicating the 2 and the

buttons simultaneously for 6 seconds.

Start

and

Pause/Cancel

and

clean lint filter

Start

buttons simultaneously for 4 seconds.

will flash the number of times for the first digit of the

indicator light start flashing at the same time. The control

Start

indicator light will flash four

Normal

cycle option.

NOTE

A letter appearing in the code stands for a number higher than 9. A= 10, B= 11, C= 12, D=13, E=14, and F=15.

Example code in the

non-digital

would blink 10 times.

To move on to the next code, press the cleared when mode is exited.

E4A

: The first digit would be 4 and the second digit would be 10. If this code would appear on a washer

readout display models, the four indicator lights would blink four times and the

Options

button. To clear code, press the

Select

button. The code will be

Start

indicator light

3-6

Section 3 Dryers

Affinity Diagnostic Mode

*Press and hold time and *Immediately after, rotate cycle selector knob 5 turns counter-clockwise to the second position from the bottom. Press and hold the sound 3 times and all LED’s will rapidly flash. *After entering the test mode, the cycle selector knob can now be rotated to select the following test: *Rotate the cycle selector knob clockwise from the starting position:

0 Turns: All LED’s will flash. 1 Turn: Drive motor runs; heat source is on.

2 Turns: Drive motor runs; heat source is off.

3 Turns: drive motor runs; heat source is off.

4 Turns: Drive motor runs; heat source is off.

A. When the

res

forth in the display.

showing moisture sensor readings. Opening the door (press in on door switch plunger) and placing finger on both moisture sense bars at the same time will make the numbers decrease. In controls that do not have a digit display, the both moisture sense bars at the same time will make the

Key test:

Select

and

Cancel

buttons simultaneously for 6 seconds to reset the control. The buzzer will sound 1

will be shown briefly in the display.

Options

and

Cancel

buttons simultaneously for 2 seconds. The control will enter test mode, the buzzer will

Drying

Cool Down

Drying

More Dry

Temperature

LED should be on. Opening the door (press in on door switch plunger) and placing finger on

key is pressed, all the temperature LED’s should light.

LED is lit. H and the control thermistor reading will toggle back in

LED is lit and AF (air fluff) is displayed.

and

Cool Down

Damp

LED’s are lit and numbers appear in the display

LED come on.

B. When the

C. When the

D. When the

E. When the

5 Turns: Drive motor runs; heat source is off.

6 Turns: drive motor runs; heat source is on.

7-11 Turns: All LED’s will flash.

Dryness

Options

Start/Pause

Cancel

key is pressed, all the

Select

key is pressed, all the

key is pressed, all the cycle status LED’s should light.

Dryness

Cool Down

Drying

level LED’s should light.

Option

LED is lit. Control thermistor reading is displayed.

LED’s should light.

Exiting Diagnostic Mode

*Press and hold the be reset for regular operations.

Select

and

Cancel

buttons simultaneously for 6 seconds or, disconnect power from dryer. Dryer will

To Recall an Error Code

*Press and hold time and *Immediately after, rotate cycle selector knob (5) turns counter-clockwise to the second position from the bottom. Press and hold the buzzer will sound 3 times and all LED’S will rapidly flash. *Rotate the cycle selector knob (2) turns counterclockwise. The error code will appear in the digit display. *To move on to the next code, press the *To clear an error code, press the *To exit this mode, simultaneously press and hold the

res

Select

and

Cancel

buttons simultaneously for 6 seconds to reset the control. The buzzer will sound 1

will be shown briefly in the display.

Options

and

Cancel

buttons simultaneously for 6 seconds. The control will enter test mode, the

Options

Select

button. Code will be cleared when mode is exited.

button.

Select

and

Cancel

buttons for 6 seconds.

3-7

Section 3 Dryers

Affinity Diagnostic Mode (newer models)

1. Press the

2. Within 10 seconds after pressing

3. Within 5 seconds of wake up, turn the selector knob to the far

center

Cancel

button to enter standby mode and enable diagnostic entry.

Cancel

, press any button (except for

left

button under the display simultaneously for 3 seconds to enter the diagnostic mode.

Cancel

) to wake up the control.

cycle and press and hold the

NOTE

To save time at wake up, the Welcome screen can be bypassed by turning the selector knob

4. Upon entering diagnostic mode, all lights should flash on and off.

5. The following steps can be cycled through by turning the selector knob clockwise:

Diagnostic Test Sequence:

Selector

Position

Test/Activated Component

Electric Gas

Lights/ buttons test

Motor Counter Clockwise

(CCW)

Check motor function. Look for drum rotation in counter-clockwise direction

Operator Check

LCD Row

Motor CCW

Cancel

and the

LCD Digits

Lights/buttons

Test + motor CW

Motor CW +

heater 1

Contact Sensor

Motor Clockwise (CW)

Lights/buttons Test + motor CW+ igniter

Motor CW + heater

Check moisture reading. Place fingers across contact sensor and look for digit display to change from

8888

Check motor function. Look for drum rotation in clockwise direction

Check all buttons and lights. Press all buttons and check for beep and button ID number in digit display. Check to see that all lights function.

Check motor and heater function. Check outlet control thermistor value in digit display

1111

Moist Bars

Motor CW

HEAT1-NTC1

1111

If contact sensor open circuit; contact sensor short circuited

Button ID Number

Outlet control thermistor value (Degrees F)

8888

3-8

Section 3 Dryers

Diagnostic Test Sequence (continued):

Selector

Position

Test/Activated Component

Electric Gas

Motor CW + heater 1 + heater 2

Motor CW + heater 1 + heater 2 + heater 3

Error Code History Display

Software Version

Motor CW + heater

Motor CW

Exiting Diagnostic Mode

Operator Check

Check motor and heater function. Check inlet control thermistor value in digit display.

Check motor and heater function. Check outlet control thermistor value in digit display.

Check for mist.

Check last 5 error codes displayed (see table above for error code definitions)

Software Version

LCD Row

HEAT2-NTC2

HEAT3-NTC1

Mist Value

Software

Version

LCD Digits

Inlet control thermistor value (Degrees F)

Outlet control thermistor value (Degrees F)

Error Code

Software Version

A) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord or,

B) Turn the program knob to the start position (lights/buttons test). Press the display simultaneously for 6 seconds.

To Clear Stored Error Code

Press and hold the test mode.

center

key under the display and

Cancel

buttons simultaneously for 3 seconds while in diagnostic

Factory Reset

Press and hold the

Dry Level

, and

Temperature

Dry Time

and

Dry Level

buttons, press and hold the

buttons simultaneously for 6 seconds. For models with

Dry Level

and

Dry Time

buttons simultaneously for 6 seconds.

Cancel

and

center

button under the

Temperature

3-9

Section 3 Dryers

Electrolux Diagnostic Mode

1. Press the

2. Within 10 seconds after pressing

3. Within 5 seconds of wake up, turn the selector knob to the far

left

Cancel

button to enter standby mode and enable diagnostic entry.

Cancel

, press any button to wake up the control.

left

cycle and press and hold the

button under the display simultaneously for 3 seconds to enter the diagnostic mode.

NOTE

To save time at wake up, the Welcome screen can be bypassed by turning the selector knob.

4. Upon entering diagnostic mode, all lights should turn on.

5. The following steps can be cycled through by turning the selector knob clockwise.

Diagnostic Test Sequence:

Selector

Position

Test/Activated Component

Electric Gas

Lights/ buttons test

Operator Check

LCD Row

Cancel

and the far

LCD Digits

Lights/buttons

Test + motor CW

Motor CW +

heater 1

Motor Counter Clockwise

(CCW)

Contact Sensor

Motor Clockwise (CW)

Lights/buttons Test + motor CW+ igniter

Motor CW + heater

Check motor function. Look for drum rotation in counter-clockwise direction

Check moisture reading. Place fingers across contact sensor and look for digit display to change from

8888

Check motor function. Look for drum rotation in clockwise direction

Check all buttons and lights. Press all buttons and check for beep and button ID number in digit display. Check to see that all lights function.

Check motor and heater function. Check outlet control thermistor value in digit display

1111

Motor CCW

Moist Bars

Motor CW

HEAT1-NTC1

1111

If contact sensor open circuit; contact Sensor short circuited

Button ID Number

Outlet Control thermistor value (Degrees F)

8888

3-10

Section 3 Dryers

Diagnostic Test Sequence (continued):

Selector

Position

Test/Activated Component

Electric Gas

Motor CW + heater 1 + heater 2

Motor CW + heater 1 + heater 2 + heater 3

Error Code History Display

Software Version

Motor CW + heater

Motor CW

Exiting Diagnostic Mode

Operator Check

Check motor and heater function. Check inlet control thermistor value in digit display

Check motor and heater function. Check outlet control thermistor value in digit display

Check For Mist

Check last 5 error codes displayed (see table above for error code definitions)

Software Version

LCD Row

HEAT2-NTC2

HEAT3-NTC1

Mist Value

Software

Version

LCD Digits

Inlet control thermistor value (Degrees F)

Outlet control thermistor value (Degrees F)

Error Code

Software Version

A) Unplug the power cord, wait 5-8 seconds, then reconnect the power cord, or

B) Turn the program knob to the start position (lights/button test). Press the display simultaneously for 6 seconds.

Cancel

To Clear Stored Error Code

Press and hold the far

left

button under the display and

Cancel

buttons simultaneously for 3 seconds.

Factory Reset

1. Turn cycle selector knob to any position other than

2. Press the

3. Press the

4. Press the Up arrow button until

5. Press the

6. Press the

arrow button until

Select

button.

Select

button.

button under

set prefs

reset

appears.

All Settings

appears.

My Favorites

and far

left

button under the

3-11

Section 3 Dryers

Electrolux Diagnostic Mode (continued)

Installation Cycle

1. Turn cycle selector knob to any position other than

2. Press the Up arrow button until

3. Press the

4. Press the Up arrow button until

5. Press the

6. Follow the on screen directions.

Select

button.

set prefs

install cycle

appears.

My Favorites

3-12

Section 4 Range

Error Code

F1/F10

F11 F12 F13

F14

F15/F19

Runaway temperature

Shorted keypad Bad micro identification Bad EEPROM identification/ checksum error

Display tail missing/not connected

Signal loss between Oven Relay Board and EOC.

SolutionDescription

Check RTD sensor probe and replace if necessary. If oven is

overheating, disconnect power. If oven continues to overheat when the power is reapplied, replace EOC. Severe overheating may require the entire oven to be replaced should damage be extensive

(F11, 12, & 13) disconnect power, wait 30 seconds and reapply

power. If fault returns upon power-up, replace EOC

Check connection between Main Control Board and keypad. If

correct, replace Main Control Baord. If problem persist, replace keypad.

1. Test the harness and connections from EOC connector P16 to Oven Relay Board J2.

2. Replace the Oven Relay Board.

3. Replace the EOC.

F20/F21

F23 F25

F26

Communication failure between EOC and ESEC system

Communtication failure between the EOC and ESEC (electric models only)

Communication failure with Mini Oven Control

1. Test harness/connections P4 (EOC) and P11 (Surface Element Control Board).

2. If harness checks correct, failure can be caused by faulty UIB, Surface Element Control Board, or EOC. Check harness and connectors from the EOC to Mini Oven Control Board. Check for 15VDC to Mini Oven Control (red and gray wires). If harness and voltage are good replace Mini Oven Control. If fault returns replace EOC.

1. Check harness connections between VSC Board and EOC.

2. Test for approximately 5VDC to VSC Board at P6 connector pins 1 and 6. If voltage is correct replace VSC Board. If voltage is incorrect replace EOC.

1. Test harness/connections P4 (EOC) and P11 (Surface Element Control Board).

F30

Open probe connection

Check resistance at room temperature and compare to RTD

sensor resistance chart. If resistance does not match the RTD chart replace RTD sensor probe. Check sensor wiring harness between EOC and sensor probe connector.

4-1

Section 4 Range

Error Code

F31

F40 F41

F42

F43

Shorted probe connection

Cooktop lockout error

EOC internal software configuration error

Microwave external cooling fan speed is abnormally slow

SolutionDescription

Check resistance at room temperature, if less than 500 ohms,

replace RTD sensor probe. Check for shorted sensor probe harness between EOC and probe connector.

1. Check the wiring.

2. Replace the Cooktop Lockout Control Board.

3. Replace EOC

Usually this failure code would only appear if the EOC has

been replaced with an incorrect version. Verify that the correct replacement part number has been installed.

1. Check if the microwave external cooling fan (outside the microwave chassis) is turning. This fan is supposed to be active anytime the microwave is in use and expected to stay on a few minutes after the microwave cycle is complete. A fan not turning at all or a fan turning abnormally slow will trigger an F43 fault code.

2. If the fan is not turning or turns very slowly, check for 120VAC to the fan. If 120VAC is present and fan does not turn, replace the fan. If 120VAC is not present, check the wiring between Microwave Control Board(P16) and cooling fan. If correct, check for 120VAC at microwave control board. Is fan correctly connected between P15 and neutral?

F44

Microwave external cooling fan speed is abnormally fast

3. If fan appears to turn normally, there is a problem between the fan speed sensor and Microwave Control Board. Check wiring between fan speed sensor and Microwave Control Board (P19). If correct, replace fan. If problem persists, replace Microwave Control Board.

1. Visually inspect the external cooling fan. This fan is supposed to be active anytime the microwave is in use and expected to stay on a few minutes after the microwave cycle is complete.

2. Verify there is nothing blocking the air flow of the fan (which would make the fan turn faster).

3. Check for 120VAC at the fan. A voltage higher 120VAC +10 % could make speed of fan increase.

4. If fan appears to turn normally, there is a problem between the fan speed sensor and Microwave Control Board. Check wiring between fan speed sensor and Microwave Control Board (P19). If correct, replace fan. If problem persists, replace Microwave Control Board.

4-2

Section 4 Range

Error Code

F60

F62/F63

F64

F65

F66

EOC oven temperature higher than normal temperature detected on the EOC.

Internal signal voltage error- display communication error

Time base failure- the EOC cannot determine if connected to 50 or 60hz power supply

Keyboard short circuit or internal EOC failure.

EOC internal power supply failure

SolutionDescription

1. Verify proper assembly of backguard panel. Check for damaged or loose panels, brackets, endcaps, etc.

2. Check for blocked ventilation slots in control panel rear cover.

3. Inspect oven vent for proper assembly and air flow

4. Verify operation of cooling fan (if present).

Disconnect power, wait 30 seconds and reapply power. If fault

returns upon power-up, replace EOC.

Confirm that range is connected to power source (50hz or 60hz). Generators or other portable power supplies and solar grids, etc. may not provide proper power supply. If power source is correct, replace the EOC.

1. Test keyboard circuits using test matrix. Replace touch panel if defective.

2. If keyboard circuit checks correct, replace EOC.

Disconnect power, wait 30 seconds and reapply power. If fault

returns upon power-up, replace EOC.

F68/F69

F80

High voltage condition. L1 or L2 may be crossed with neutral on incoming power supply

Communication error between the User Interface and the Microwave Control Board

1. Verify proper incoming line voltage and polarity of L1, L2, and neutral power supply connections at range terminal block.

2. If power supply voltage and polarity are correct, replace EOC.

1. Verify the Microwave Control Board has power (open microwave door, if light comes on Microwave Control Board has power). If no power to Microwave Control Board, check if external in-line fuse is open (fuse can be open due to over amperage or door switch issues).

2. If F80 error code was triggered while oven was hot it could be due to an open thermal cut-out in microwave. Verify nothing is blocking the air flow of cooling fans and that cooling fans are operating correctly. (Note: thermal cut-out will reset when unit cools down)

3. If Microwave Control Board has power, check wiring between the User Interface Board (J3) and the Microwave Control Board (connector D). If correct, replace User Interface Board. If problem persists, replace Microwave Control Board.

4-3

Section 4 Range

Error Code

F90

F91

F92

F93

F94/F95

F5 A0

F5 00

Maximum oven door unlock time exceeded

Bad EEPROM checksum

Communication break between Power Board and UIB

SolutionDescription

1. Check the wiring between EOC and lock motor micro switch.

2. Replace the motor door latch assembly.

3. Check for binding of the latch cam, lock motor rod and lock motor cam.

4. Check to see if lock motor coil is open. If open, replace lock motor assembly.

5. Lock motor continuously runs- if micro switch is open, replace lock motor assembly

6. (F92, 93, 94 and 95) check oven door light switch- if open, replace switch.

7. If all situations above do not solve problem, replace EOC.

1. Reset power supply to range.

2. Replace Power Board.

1. Reset power supply to range.

2. Test ESEC wiring harness. Replace if defective

F5 01

F5 02

F5 F0

F5 FF

F7 10 F7 20 F7 30 F7 40

Communication break between Power Board and UIB

UIB not communicating

Watchdog timer timed out- power board

Watchdog timer timed out- UIB

Potentiometer LF is open Potentiometer LR is open Potentiometer RR is open Potentiometer RF is open

3. Replace UIB.

4. Replace EOC

1. Reset power supply to range.

2. Test ESEC wiring harness. Replace if defective

3. Replace UIB.

4. Replace Power Board.

1. Defective ESEC harness. Reseat connectors. Test harness and replace if defective.

2. Defective UIB? Replace UIB

3. Defective Power Board? Replace Power Board

1. Reset power supply to range.

2. Replace Power Board.

1. Reset power supply to range.

2. Replace UIB

1. Defective potentiometer. Test and replace if defective.

2. Replace UIB

4-4

Section 4 Range

Error Code

F7 11 F7 21 F7 31 F7 41

F7 12 F7 22 F7 32 F7 42

E013

E014

E015

Potentiometer LF is shorted Potentiometer LR is shorted Potentiometer RR is shorted Potentiometer RF is open

Potentiometer LF is wrong value Potentiometer LR is wrong value Potentiometer RR is wrong value Potentiometer RF is wrong value

Bad EEPROM.

Loss of display tail #0.

Loss of display tail #1.

Loss of keyboard tail.

ESEC self test failed.

SolutionDescription

1. Defective potentiometer. Test and replace if defective.

2. Replace UIB

3. Check for moisture contamination in potentiometer.

1. Wrong value potentiometer installed. Verify correct part.

2. Defective potentiometer. Test and replace if defective.

3. Check for moisture contamination in potentiometer.

4. Replace UIB.

Replace ESEC-UIB.

Check connection P1 on ESEC-UIB and P1 on ESEC Rotary Hi Board (RR). Check connection P2 on ESEC-UIB and P2 on ESEC Rotary Hi Board (RF). Check connection J2 on ESEC-UIB and J8 (RF)

An E015 error code may indicate the ESEC-UIB is not receiving a synchronization signal from the ESEC-Relay Board. Check first if J2 pin-5 on the ESEC-Relay Board is wired to P4 pin-5 on the ESEC-UIB. If wiring is good and the problem is still there, replace the ESEC-UIB. If the problem persists, replace the ESEC-Relay Board.

Showroom mode

To deactivate showroom mode, remove power and reapply. Press

Cancel

to bypass programming clock. Within 60 seconds of reapplying power, press simultaneously.

Oven Light

key and

top oven Timer

key

4-5

Section 4 Range

RESISTANCE TEMPERATURE DETECTOR SCALE

(RTD SENSOR)

TEMPERATURE(°F) RESISTANCE (OHMS)

32 ± 1.9 1000 ± 4.0 75 ± 2.5 1091 ± 5.3 250 ± 4.4 1453 ± 8.9 350 ± 5.4 1654 ± 10.8 450 ± 6.9 1852 ± 13.5 550 ± 8.2 2047 ± 15.8 650 ± 8.2 2237 ± 18.5 900 ± 13.6 2697 ± 24.4

*PROBE CIRCUIT TO CASE GROUND = OPEN CIRCUIT/ INFINITE RESISTANCE

Oven Calibration

* Press and hold * The current calibration offset (temperature adjustment) should appear in the temperature display. * Use the number keys (Up and (Up to 35° and down to -35°) * Press sign. * Once the desired adjustment (-35° to 35°f) has been entered, press the key pad to reject the change.

**On some models: to calibrate oven temperature, press for 10 seconds.**

Self Clean

Bake

(upper oven or lower oven depending on model) for 10 seconds.

Down

arrows depending on model) to enter the desired amount of adjustment.

to change the sign of the adjustment to a (-) if necessary. A positive adjustment will not display a

Start

pad to accept the change or the

Bake

. Set temperature to 550°. Press and hold

Bake

Cancel

4-6

Section 5 Induction Cooktop

Error Code

(-) Key sensor for cook place 3 (center)

- center board (+) Key sensor for cook place 3 (center) - center board

(+) Key sensor for timer - right board

(Warm) key sensor for keep warm left baord

(-) Key sensor for cook place 2 (right position) - left baord

(-) Key sensor for timer - right board

SolutionDescription

1. Test flex cable between left board and center board.

2. Change center board.

3. Change left board.

1. Test flex cable between boards.

2. Change right board.

3. Change center board (on 36” models only).

4. Change left board.

Change left board.

1. Test flex cable between boards.

2. Change right board.

(Zone Power) key sensor for cook place 3 (center) - center board

(Zone Power) key sensor for cook place 4 (left position) - right board

(-) Key sensor for cook place 4 (left position) - right board

(+) Key sensor for cook place 5 (right position) - right board

(Zone power) key sensor for cook place 1 (left position) - left board

(+) Key sensor for cook place 4 (left position) - right board

(-) Key sensor for cook place 5 (right position) - right board

On/Off timer- right board

3. Change center board (on 36” models only).

4. Change left board.

1. Test flex cable between left board and center board.

2. Change center board.

3. Change left board.

1. Test flex cable between boards.

2. Change right board.

3. Change center board (on 36” models only).

4. Change left board.

Change left board.

1) Test flex cable between boards.

2) Change right board.

3) Change center board (on 36” models only).

4) Change left board.

5-1

Section 5 Induction Cooktop

Error Code

17 18

(Lock) key sensor for control lock (Size) key sensor for cook place 1 (left

position) - left board

(Zone Power) key sensor for cook place 5 (right position) - right board

(+) Key sensor for cook place 2 (right position) - left board

(Zone Power) key sensor for cook place 2 (right position) - left board

(+) Key sensor for cook place 1 (left position) - left board

SolutionDescription

Change left board.

1. Test flex cable between boards.

2. Change right board.

3. Change center board (on 36” models only).

4. Change left board. Change left board.

30/70

32/72

(-) Key sensor for cook place 1 (left position) - left board

(Main On/Off) key sensor for Main Power

(Size) key sensor for cook place 2 (right position) - left board

AC input voltage too high at the 3 cook zones Induction Module

Internal generator error, sync in the 3 cook zones Induction Module/ left side cooking zones.

12VDC on the service section too low (Relay Board)

Verify AC input voltage at the cooktop input. Verify AC main input cables, screws and jumpers. Replace the Filter Board in the 3 zones Induction Module.

Test cables and connections on left side Generator Control Board (dual). Replace the Generator Control Board (LF/LR) in the 3 zones Induction Module

Check harness between Induction Module, Relay Board, and Main Control Board. If correct, replace Relay Board.

5-2

Section 5 Induction Cooktop

Error Code

33/73

35/75

Improper voltage output from Filter Board in the 3 cook zone Induction Module.

Communication failure between Filter Board and Power Boards in the 3 cook zones Induction Module/ left side cooking zones.

AC input voltage too low in the 3 cook zones Induction Module.

LIN error communication touch control filter incorrect

Heat sink temperature sensor break on Control Board (left board)

SolutionDescription

Test all cables and connections on Filter Control Board in the 3 zones Induction Module. Replace the Filter Control Board in the 3 zones Induction Module. Replace Generator Control Boards in the 3 zones Induction Module.

Check cable between Filter Board (X12) and Generator Control Board (X10). Replace the Filter Control Board in the 3 zones Induction Module. Replace Generator Control Board in the 3 zones Induction Module.

Verify AC input voltage at the cooktop input. Verify AC main input cables, screws and jumpers. Replace the Filter Board in the 3 zones Induction Module.

Replace the Control Board (left board).

1. Verify cooktop ventilation is correct (airway and fan)

2. Verify if the cooktop is correctly assembled.

3. Change the Control Board (left board).

Touch: incorrect configuration

Touch: LIN error- no communications, shorted bus

Press and hold (Warm) key, then press right front zone (Power) key until beep (keep holding Warm), then press left front(30” models) (Power) key or left rear(36” models) Power key until beep and configuration starts.

1. Check the harness between Induction Module, Relay Board,

and Control Board.

2. Change the Control Board (left board).

3. Change the Relay Board.

4. Replace the Filter Board on the Induction Module.

5-3

Section 5 Induction Cooktop

Error Code

51 52 53

54 55

61 62 63

Relay check incorrect

Incoming power supply low voltage.

Element temperature sensor break, cook place 1 (front left) Element temperature sensor break, cook place 2 (rear left) Element temperature sensor break, cook place 3 (center)

Element temperature sensor break, cook place 4 (rear right) Element temperature sensor break, cook place 5 (front right)

Touch: general hardware error, keys.

Heat sink temperature sensor break on relay board

Element temperature sensor too hot, place 4 (rear right)

Element temperature sensor too hot, place 5 (front right)

SolutionDescription

Change Relay Board.

Verify incoming power supply to cooktop.

Check all safety thermostats

1. Verify element temperature sensor is correctly connected to the induction housing.

2. Replace element if the temperature sensor resistor value is not approximately 1000 ohms at room temperature.

Replace the Control Board (left board).

1. Verify cooktop ventilation is correct (airway and fan)

2. Verify if the cooktop is correctly assembled.

3. Change the Relay Board.

1. Verify cooktop ventilation is correct (airway and fan)

2. Verify element temperature sensor is correctly connected to the Induction Module.

3. Replace element if the temperature sensor resistor value is not correct.

5-4

See error 30

Internal generator error, sync (center cooking zone).

See error 32

See error 33

See error 30

Test cables and connections on center Generator Control Board (single)

See error 32

See error 33

Section 5 Induction Cooktop

Error Code

Internal generator error, communication ( 3 zones Induction Module)

See error 35

Communication error in the 3 cook zones Induction Module for the center cooking zones.

Heat sink temperature sensor break in the 3 cook zones Induction Module for the center cooking zones.

Flash/ ROM check fail ( EEPROM data)

Shift register issue on right touch board

SolutionDescription

Check cable between Filter Board (X13) and Generator Control Board (X10). Replace the Filter Control Board in the 3 zones Induction Module. Replace Generator Control Board in the 3 zones Induction Module.

See error 35

Verify all communication cables between User Interface Board and both Induction Generator Modules. Replace the Filter Control Board in the 3 zones Induction Module. Replace Generator Control Board for the center cook zone in the 3 zones Induction Module.

Replace Generator Control Board for the center cook zone in the 3 zones Induction Module.

Replace Control Board (left board).

1. Verify the flex cable between boards.

2. Replace the right touch board.

92 93

Shift register issue on middle touch board

AC input voltage too high

Synchronous impulse (net zero crossover)- touch control must request a power level to detect this issue

12VDC on the service section too low (Induction Module)

5VDC overcurrent on the switched 5VDC on the service section

Sub LIN error communication filter service section incorrectly- this is an error detected between the Filter Board and the Power Boards

3. Replace the middle touch board(36” models only)

4. Replace the Control Board (left board).

1. Verify the flex cable between boards.

2. Replace the middle touch board.

3. Replace the Control Board (left board).

Verify AC input voltage at the cooktop input. Verify AC main input cables, screws and jumpers. Replace the Filter Board on Induction Module.

Test cables and connections on Induction Module. Replace the Generator Control Board on the Induction Module.

Test all cables and connections on Induction Module. Replace the Generator Boards on the Induction Module. Replace the Filter Board on Induction Module.

Verify cable between Filter Board (X58) and Generator Control Board (X10). Verify the heat sink thermal limiter resistor to be approximately 0 ohms. Replace Filter Control Board on the Induction Module. Replace Generator Control Board on the Induction Module.

5-5

Section 5 Induction Cooktop

Error Code

Mains voltage signal invalidly phase 1, undervoltage or optocoupler defectivethis is an indication that one phase is wrong. The other phase will still work.

LIN error communication touch control filter incorrectly

Heat sink temperature sensor break

Temperature sensor defect

SolutionDescription

Verify AC input voltage at the cooktop input. Verify AC main input cables, screws and jumpers. Verify the fuse resistance to be approximately 0 ohms on the Induction Module. Replace the Filter Board on the Induction Module.

Replace the Control Board (left board). Replace the Filter Board on the Induction Module. Replace the Generator Control Board on the Induction Module.

Replace the Generator Control Board on the Induction Module.

Test coil RTD for approximately 1k ohms at room temperature. Replace coil if resistance is correct. Replace Power Generator Control Board.

NOTE

If multiple changing error codes are displayed check for disconnected wires or cables

5-6

Section 6 Microwave

Error Code

E-03

E-11

E-12

E-13

E-21

E-22

If the warm, convection, preheat and broil do not reach over 217 of hex value within 3 minutes, it causes error and converts to cancel mode.

Gas sensor- Open

Gas sensor- Shorted

Gas sensor T1 max time error- gas sensor did not obtain necessary information on time for sensor cook.

Oven thermal sensor- Open

Oven thermal sensor- Shorted

SolutionDescription

Test operation of convection heater and convection fan motor. Test convection heater thermal cutout.

1. Verify continuity of sensor harness and connections.

2. Replace gas sensor.

1. Verify continuity of sensor harness and connections.

2. Replace gas sensor.

Recommended to replace gas sensor on the unit and verify.

1. Verify continuity of sensor harness and connections.

2. Replace thermal sensor.

1. Verify continuity of sensor harness and connections.

E-23

E-24

E-26

SE/F3

Preheat preset temperature not reached within 30 minutes. Possibly due to heat loss around oven cavity.

Overheat during cooking- temp reached 500 °F.

Failure to reach designated temperature.

Key short error.

2. Replace thermal sensor.

Test convection heating element, convection heater thermal cutout, oven thermal sensor, and wiring connections. Inspect oven cavity outer casing and insulation.

Test temperature during cooking.

1. If temperature is correct, replace control.

2. If over heating, replace thermal sensor.

Test convection heating element, convection heater thermal cutout, oven thermal sensor, and wiring connections. Inspect oven cavity outer casing and insulation.

Replace touch key pad

6-1

Section 6 Microwave

6-2

Section 7 Dishwasher

Error Code

Vent open

Fan not running

Membrane switch failure

Configuration error

SolutionDescription

While in wash cycle, Main Control Board does not receive signal from vent assembly that vent plunger is closed. Plunger status is sensed with optical sensor in vent assembly. Check wiring between vent assembly and Main Control Board. If wiring correct, replace vent assembly. If error still exist, replace Main Control Board.

While in drying cycle, Main Control Board not sensing vent fan motor rotation at correct speed. Check wiring between vent assembly and Main Control Board. If correct, replace vent assembly. If error still exist replace Main Control Board.

Main Control Board has detected a stuck key or a key pressed for more than one minute. Check connection from keypad to Main Control Board. If correct, replace keypad. If error still exist, replace Main Control Board. (Note: may appear in display when error code is present)

Check wiring connections between keypad and Main Control Board. Check for correct parts installed. Replace parts accordingly.

washing, drying

, and

clean s

Close door- door switch open

Drain pump

Water valve is open

Heat delay

Hall sensor

Low rinse aid

Power failure

Rinse aid

Main Control Board not sensing door closed. Close door. Check door switches. Check wiring between door switches and Main Control Board. If wiring and switches are correct, replace Main Control Board.

Displayed in relay test when drain pump is activated.

Displayed in relay test when water valve is activated.

The control is delaying cycle to allow water temperature to rise to correct temperature in attempt to assure optimum performance.

The control has sensed an error with hall sensor in motor. Check wiring between motor and Main Control Board. If correct, replace motor. If error still exist, replace Main Control Board.

Rinse aid level is low. Refill rinse aid dispenser.

A power failure has occurred. More than 10% of power has dropped to the unit. Check house wiring.

The control has sensed a problem with the reed switch in the dispenser. Refill the rinse aid dispenser. If error still exist, check wiring between dispenser and Main Control Board. If not corrected, replace dispenser assembly. If error still exist, replace Main Control Board.

7-1

Section 7 Dishwasher

Error Code

Rinse aid reed switch

Rinse aid

Relay/ triac test

Detergent dispenser

Turbidity sensor

UL test mode

Water Test Mode

SolutionDescription

Rinse aid reed switch in dispenser is closed.

Rinse aid reed switch in dispenser is open. Refill rinse aid dispenser. Replace dispenser assembly.

Relay test mode has been activated.

Displayed in relay test mode when detergent dispenser is activated.

The Main Control Board has sensed a failure in the turbidity sensor. Check wiring. If wiring correct, replace turbidity sensor. If error still exist, replace Main Control Board.

Displayed in relay test mode when UL test is activated.

To activate water test mode, press and hold

Heat Dry

fails, error code will be displayed in digital display.

Test

) (depending on model) for 3 seconds. To advance through test(s), press

Description

Fill and dispenser - 60 sec.

Fill - 27 sec.

Wash and heat - 45 sec.

Pause - 0.4 Sec.

Wash and heat - 75 sec.

Wash, heat, and dispenser - 60 sec.

Drain - 90 sec.

Start/Cancel

and heating option

(High-Temp Wash, Sanitize, Air Dry

Start/Cancel

. If component tested

, or No

Components Energized And Being Monitored:

Water valve and dispenser energized - fan damper is monitored-

washing

Water valve energized - turbidity sensor is monitored and

Circulation motor and heater energized - hall sensor is monitored-

washing

Heater energized -

Circulation motor and heater energized -

Circulation motor, heater, and dispenser energized should be lit - thermistor is monitored

Drain motor and fan unit energized - fan speed is monitored

and

sensing

and

sensing

LED should be lit

sensing

LED should be lit

washing, sensing

, and

rinse

LED should be lit

rinse

LED should be lit

washing

rinse

LED

TOTAL TIME:

7-2

Dry - 90 sec.

447 Sec.

Drain motor and fan unit energized - rinse aid level is monitored -

drying

LED should be lit

Sanitized

and

clean

LED should be lit

Section 7 Dishwasher

Electrolux Dishwasher

Error Code

E01

E02

E03

E04

E05

E06

Leak detected

Thermistor/turbidity sensor failure

Wash motor

Drying damper

Upper fan

Lower fan

SolutionDescription

Water detected in base. Repair leak. Retest.

Thermistor/Turbidity sensor failure. Check wiring. If correct, replace turbidity sensor. If error still exist, replace Main Control Board.

Wash motor or wash motor hall sensor failure. Check for suds in tub. Check for syphoning or no fill conditions. Check wiring between motor and Main Control Board. If correct, replace wash motor. If error still exist, replace Main Control Board.

Drying damper not operating correctly. Check wiring between Main Control Board and upper fan. If correct, replace upper fan.

When in the dry cycle, the control does not receive the proper speed feedback from the upper fan. Replace upper fan.

When in the dry cycle, the control does not receive the proper speed feedback from the lower fan. Replace lower fan.

E07

E08

E09

E10

E11

E12

E13

Drain valve

Tactile/switch failure-uib

Communication error

Main control board relay error

Drain valve

System failure

While in drain cycle, Main Control Board did not receive proper signal from drain valve. Check wiring between Main Control Board and drain valve. If correct, replace drain valve. If error still exist, replace Main Control Board.

Control has detected a stuck or shorted key on User Interface Board. Check wiring between Main Control Board and User Interface Board. If correct, replace User Interface Board. If error still exist, replace Main Control Board.

Communication failure between Main Control Board and User Interface Board. Check wiring between Main Control Board and User Interface Board. If correct, replace User Interface Board. If error still exist, replace Main Control Board.

Failure in Main Control Board relay. Replace Main Control Board.

Main Control Board timed out before receiving status of drain valve. Check wiring between Main Control Board and drain valve. If correct, replace drain valve. If error still exist, replace Main Control Board.

Drain valve is open or running when it should be closed or off. Replace drain valve.

Lost control state of the machine. Replace Main Control Board.

7-3

Section 7 Dishwasher

Relay Test Mode (models EWDW6505)

*For EWDW6505* models, to enable the relay test mode perform the following steps in sequence:

1. If a wash cycle is running, press

Start/Cancel

key to cancel operation and allow to drain.

2. Press

3. Press and hold

4. Simultaneously press and hold the

5. Press < to switch to relay test mode and then press

6. Use < > keys to cycle through the component menu.

7. Once the desired component is selected, press energize the component).

*The

Select Options

Wash Cycles

Set

for a minimum of 5 seconds to reset the dishwasher.

Delay Time

option may not be visible. Once the

and

Wash Cycles

Set

key to toggle between on and off ( the door must be closed to

Component

W PUMP

2900 RPM-3300 RPM

W VALVE

Wash pump

Set wash pump speed - wash pump must be on prior to selecting

Toggle the water valve

Set

key to enable.

Delay Time

* keys until water serv is displayed.

is pressed,

Wash Cycles

will be visible.

Description

7-4

D PUMP

D VALVE

F LAMP

DIAG LED

FAN 2

HEATER

Toggle the drain pump

Automatically cycle between opened and closed and then switches off.

Turn on the floor light (on select models).

Cycle through the diagnostic LED’s located on the Main Control Board.

Toggle fan operation. Apply power to lower fan, wait 4 seconds and then apply power to the upper fan and damper.

Toggle the heater. Unit must have water to toggle heater.

Section 7 Dishwasher

Exit Relay Test Mode

1. Press

2. Press and hold

Start/Cancel

Set

to turn off all components.

key for a minimum of 5 seconds to reset the dishwasher.

Relay Test Mode (models EIDW6105 and EIDW6305)

*For EIDW6105 and EIDW6305* models, perform the following steps:

1. If a wash cycle is running, press

2. Press and hold the

3. Simultaneously press and hold

4. Press

5. Press

*The door must be closed to energize component outputs. While in relay test mode, pressing the following keys will toggle the components between on and off.

Rinse

key to select relay test mode.

Start/Cancel

Hi Temp

key to enable outputs to components while in relay test mode.

Start/Cancel

key for a minimum of 5 seconds to reset the dishwasher.

Start/Cancel

key to cancel operations and allow to drain.

and

Heavy

key for a minimum of 2 seconds.

Key To Toggle

Component On And Off

Description

FAVORITE

Heater (Unit must have water before toggling on the heater)

AUTO

HEAVY

NORMAL

QUICK

RINSE

SANITIZE

AIR DRY

Exit Relay Test Mode

Wash Pump

Water Valve

Drain Motor

Drain Valve (Automatically cycle between opened and closed)

Clean light (where applicable)

Lower fan, 3 second delay and then upper fan and damper

Dispenser

1. Press

2. Press and hold the

Start/Cancel

key to disable relay test outputs.

Hi Temp

key for a minimum of 5 seconds to reset the dishwasher.

7-5

Section 7 Dishwasher

7-6

Section 8 Refrigerators French Door And Iceman Error Codes

Error Code

OP or 2

SH or 3

OP or 2

SH or 3

SY EF

SY CE

Freezer sensor open (in freezer display)

Freezer sensor shorted (in freezer display)

Fresh food sensor open (in fresh food display)

Fresh food sensor shorted (in fresh food display)

Evaporator fan circuit failure

Communication Error at power up

SolutionDescription

Check wiring between thermistor and board. If correct, replace thermistor.

Check wiring between evaporator fan and Main Control Board. Check for 12VDC to fan between red and brown wires. Check for variant voltage (depending on high or low speed) between yellow and brown. If correct replace evaporator fan. If error code still exist, replace Main Control Board.

Check wiring between Main Control Board and User Interface Board. Replace User Interface Board. If problem still exist, replace Main Control Board.

SY CF

Communication Failure after power up

No defrost circuit

Check wiring between Main Control Board and User Interface Board. Replace User Interface Board. If problem still exist, replace Main Control Board.

Check wiring between defrost circuit and Main Control Board. If correct, replace Main Control Board.

8-1

Section 8 Refrigerators

Temperature Resistance Chart For NTC Thermistors

Frenchdoor And Side By Side Models

TEMPERATURE

-10

-9

-8

-7

-6

-5

-4

-3

-2

-1 0 1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

OHMS

117,240 113,460 109,814 106,298 102,908

99,637 96,481 93,436 90,498 87,662 84,925 82,283 79,732 77,268 74,890 72,592 70,373 68,229 66,158 64,156 62,222 60,352 58,545 56,798 55,109 53,476 51,897 50,369 48,892 47,462 46,076 44,741 43,447 42,193 40,981 39,806 38,670 37,569 36,503 35,471 34,472 33,504

TEMPERATURE

32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72

OHMS

32,566 31,658 30,778 29,926 29,100 28,300 27,524 26,773 26,044 25,338 24,653 23,989 23,346 22,721 22,116 21,528 20,958 20,405 19,869 19,348 18,843 18,352 17,876 17,414 16,965 16,529 16,106 15,695 15,296 14,909 14,532 14,166 13,811 13,465 13,130 12,803 12,486 12,178 11,878 11,587 11,304

8-2

Section 8 Refrigerators Fresh Food Icemaker Diagnostic

Ice Maker Test Mode Activation:

Press and hold fresh food (+) and freezer (+) for 6 seconds, or 10 seconds if not depressed at the same time.

40C

(depending on model) should be displayed in right window. (Frigidaire models, use Up and

+ or – respectively)

Test

Number

40C

41C

42C

43C

44C

45C

46C

47C

Description

Mold Heater Failure

Harvest Heater Failure

Bail Arm Switch Failure

Harvest Motor Stuck in Fill Position

Harvest Motor Stuck in Freeze Position

Harvest Motor Stuck in Intermediate Position

Both Position Switches are Activated

Freeze Switch is Shorted/Frozen

1= Good; 2 or 3= Bad; Er= Error

Resolution

Down

arrows instead of

48C

49C

50C

51C

52C

54C

56C

Freezer recovery mode: freezer recovery mode is activated whenever the temperature rises 8-10° above the set point of the freezer and will not exit recovery mode until temperature in freezer is within 4-6° from the set point( depending on model). While in recovery, ice maker will be off.

Electronic Expansion Valve(EEV) test

Communication test between Ice Maker Control Board and Main Control Board

Th1- mold thermistor test

Th3- EEV thermistor test

Mold heater test

Finger evaporator heater test

1= Ok;

On= Open; Off= Closed- to activate press the

1= Good; Er= Error

1= Good; OP= Open; Er= Error

Press

Press position, mold will rotate to the right.

= recovery mode for more than 24 hrs.

On/Off

key to activate mold heater

On/Off

key to activate finger heater; if mold is in the left

On/Off

key

8-3

Section 8 Refrigerators

Fresh Food Icemaker Diagnostic (continued)

Test

Number

55C

57C

58C

59C

60C

61C

62C

Description

Water fill test

Evaporator fan test

Ice level switch test

Fill limit switch test

Freezer limit switch test

Evaporator heater (cap tube heater) test

Electronic Expansion Valve (EEV) test

Resolution

Press

On/Off

key to activate test; mold will rotate right to left-

catch water in cup on right. 3-4 Oz. Fill for 4 seconds.

Press

On/Off

key to activate evaporator fan

Lift on ice maker bail arm to deactivate switch; alarm will sound. (If mold is on the right side, camming of motor will cause bail arm to deactivate switch as well).

Top right switch. Activate switch manually or rotate mold to right to activate.

Top left switch. Activate switch manually or rotate mold to the left to activate.

Press

On/Off

key to activate heater(s).

Press

On/Off

key to activate EEV. Test will run for 120 seconds. Th3 will check for accurate temperature drop. p= pass; f= fail (if f, check wiring to th3 thermistor and secure thermistor to underside of suction line- remove electrical coil from EEV. Check for moisture inside coil and on top of valve plunger. Remove electrical connector from coil. Check for moisture inside of connector. Re-connect connector and tighten clip that holds coil to valve by pressing clip toward center of valve. Re-install coil. Retest)

Press

On/Off

to activate motor. Mold will rotate left to right to

63C

**To deactivate ice maker test mode, press and hold fresh food (+) or (Up arrow on Frigidaire models only) for 5 seconds**

Mold motor test

Software version

assure proper switch activation and deactivation.

Software version will be displayed in left (freezer) window

Manual Defrost Activation:

Press and hold fresh food (+) and (-) (Up and

and F should be displayed.

Down

arrows on Frigidaire models only) simultaneously for 5 seconds.

8-4

Section 8 Refrigerators Temperature Resistance Chart For NTC Thermistors

Ice Maker (Fresh Food Compartment)

TEMPERATURE

-10

-9

-8

-7

-6

-5

-4

-3

-2

-1 0 1 2 3 4 5 6 7 8 9

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

OHMS

83.883

81.562

79.318

77.153

75.042

73.02

71.02

69.081

67.164

65.337

63.549

61.821

60.153

58.2

56.969

55.43

53.974

52.534

51.157

49.81

48.51

47.25

46.017

44.837

43.67

42.553

41.449

40.393

39.36

38.36

37.39

36.44

35.53

34.63

33.78

32.938

32.127

31.333

30.567

29.823

29.096

28.394

TEMPERATURE

32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72

OHMS

27.7

27.039

26.383

25.75

25.13

24.53

23.95

23.383

22.834

22.29

21.773

21.262

20.773

20.293

19.827

19.37

18.92

18.492

18.07

17.664

17.262

16.873

16.493

16.127

15.767

15.411

15.073

14.74

14.418

14.099

13.793

13.494

13.206

12.923

12.646

12.377

12.11

11.854

11.601

11.357

11.117

8-5

Section 8 Refrigerators

Electrolux and Iceman Service Test Mode

Service Test Mode Activation:

Press and hold freezer (+) and (-) (Up and seconds if not pressed at the same time. Lights will shut off, then all LED’s will come back on.

Test

Number

Dispenser paddle test

Standard compressor test (only on models with standard compressor)

Defrost heater test

Fresh food lighting test

Dispenser water valve test

Freezer lighting test

Auger motor test

Description

Down

arrows on Frigidaire models) simultaneously for 6 seconds, or 10

Resolution

Press dispenser paddle. Left window will display

Off

is depressed and

Press

On/Off

key to activate test and turn on compressor

Press On/Off key to activate defrost heater

Press

On/Off

key to turn on fresh food lighting.

Press

On/Off

key to turn water valve on or off to dispenser

Press

On/Off

key to activate freezer lighting

Press

On/Off

key to activate auger motor. Opening fresh food or

freezer door (depending on model) should stop auger rotation.

when paddle is released.

when paddle

Cube/crush solenoid test

VCC condensor fan test

Perfect temp drawer test

VCC compressor test (on VCC models only)

Evaporator fan test

Damper test

Ice door test

Fresh food door switch test

Freezer door switch test

Press

On/Off

key to activate cube/crush solenoid.

Press

On/Off

key to activate condenser fan.

Press

On/Off

key to activate perfect temp drawer.

Press

On/Off

key to activate compressor.

Press

On/Off

key to activate evaporator fan motor.

Press

On/Off

key to activate damper. Op should display when

damper is open and cl should display when damper is closed.

Press

On/Off

key to activate ice door solenoid. When door is open, display should display Op. When door is closed, display should display cl. Activate manually or by

Open fresh food door(s), display will display Op. Close fresh food door(s), display should display cl.

Open freezer door, display will display Op. Close freezer door, display should display cl.

On/Off

key.

8-6

Section 8 Refrigerators Electrolux and Iceman Service Test Mode (continued)

Test

Number

*Press that is turned on if you do not want component to stay activated.*

**To deactivate test mode, press and hold fresh food (+) or (Up arrow Frigidaire models) for 5 seconds.**

Defrost limit switch test (defrost bimetal)

Fresh food thermistor test

Freezer thermistor test

Ambient temperature test

Software version

On/Off

key to activate and deactivate test mode. While in service test mode, you must turn off each component

Description

When bi-metal is open, display should display Op. When bi-metal is closed, display should display cl.

OP= Open; Er= Error; fresh food temperature should be displayed

OP= Open; Er= Error; freezer temperature should be displayed

OP= Open; Er= Error; ambient temperature should be displayed

Software version should be displayed.

Resolution

Manual Defrost Activation:

Press and hold fresh food (+) and (-) (Up and D and F should be displayed.

Down

arrows on Frigidaire models only) simultaneously for 5 seconds.

8-7

Section 8 Refrigerators

Frigidaire Side by Side Error Codes

Error Code

2 In fresh food window

3 In fresh food window

2 In freezer window

3 In freezer window

Description

Evaporator fan failure

Fresh food thermistor open

Fresh food thermistor shorted

Freezer thermistor open

Freezer thermistor shorted

Resolution

Check wiring between fresh food thermistor and Main Control Board. If correct, replace thermistor. If problem still exist, replace Main Control Board.

Check wiring between freezer thermistor and Main Control Board. If correct, replace thermistor. If problem still exist, replace Main Control Board.

4 In fresh food window

Damper failure

Defrost Activation Mode

Electrolux S/S

French Door

Ice Man

Frigidaire S/S Manual Control

Frigidaire S/S Electronic Control

Hold Fresh Food (+) And (-) For 6 Seconds. Df shows in display.

Push light switch 5 times within 6 seconds.

Hold freezer Up (+) while pushing fresh food (Up and Down arrows on Frigidaire models instead of + and - respectively)

Check wiring between damper and Main Control Board. If correct, replace damper. If problem still exist, replace Main Control Board.

Activation SequenceBrand/Series

Down

(-) 5 times in 6 seconds.

8-8

Section 8 Refrigerators Freezer Defrost Mode

Activation SequenceBrand/Series

Icon 32”

Freezer With Control On Evaporator Cover

Deluxe Control (Half Moon Shaped Control)

Vertical Control Board On Door

Square Control Board On Door

Rectangle Horizontal Control Board On Door

Freezer Defrost Mode

Error Code

Turn control to 2 and hold Up (+) and

Press and hold Press and hold micro switch on Main Control Board.

Select 0, then press times within 5 seconds to exit.

Press and hold

Quick Freeze

Down

Fast Freeze

Extreme Freeze

and

key 4 times within 5 seconds. Press

and

Mute Sounds

and

Down

Alarm Reset

(-) buttons 5 seconds.

for 5 seconds or

for 5 seconds.

SolutionDescription

Down

key 4

E or E1

S or E8

O or E9

Thermistor error

Key stuck

High temperature in freezer compartment

Communication failure

Showroom mode

Stuck key or fail safe mode initiated

Shorted thermistor

Open thermistor

Thermistor operating correctly

Replace Main Control Board.

Check wiring between the Main Control Board and the User Interface Board. If correct, replace the Main Control Board. If problem still exists, replace the User Interface Board.

Replace Main Control Board. Check for thermistor failure.

Check the thermistor for shorts and wiring between Main Control Board to thermistor. If correct, replace thermistor.

Check the thermistor for an open circuit and wiring between Main Control Board to thermistor. If correct, replace thermistor

8-9

Section 8 Refrigerators

DIAGNOSTIC MODE

(19 CUFT ALL FREEZER AND REFRIGERATOR MODELS)

To initiate diagnostics mode, press and hold control locked, press and hold Up (+) and following in 2-second intervals. The system will then wait for load testing for 10 seconds. If load testing is performed, a 10-second wait cycle is re-established after each key press. This is followed by defrost cycle time adjust mode. After exiting diagnostic mode the control will also exit control lock mode.

*Three (3) short confirmation tones sound. *Left digit displays 8, right digit is blank. *Left digit is blank, right digit displays *(-),

°C, °F, hrs, door ajar,

Hi temp, duration, replace air filter

*Displays ID (model ID) with tone. *Displays model ID. *Displays 5F (software version) with tone. *Displays software version number. *Door switch status with tone (D0 or DC). *Thermistor status with tone (T0 for open, TC for closed, or -- for good thermistor). *Tone and enters load test mode for 10 seconds:

1. Press down (٧) key. Displays he and turns on the heater.

2. Press up (٨) key. Displays cp and turns on the compressor.

3. Press

*Enters defrost cycle time adjust mode. Default is 12 hours. Time can be adjusted for 8, 10 , or 12 hours by using

(٨) /

Temp Mode

Down

(٧) keys. The compressor run time will also be adjusted.

and

power fail

, and

key. Displays la and illuminates cabinet lamp.

Control Lock

Down

(-) keys simultaneously for 5 seconds. The control will display the

LED’s are illuminated.

control lock

for 3 seconds or until lo is displayed for 1 second. With the

LED’s are illuminated.

*Diagnostics mode exits at end of 10-second load test mode.

8-10

Section 8 Refrigerators

DIAGNOSTIC MODE

(21CUFT, 17CUFT, AND 14 CUFT ALL FREEZER MODELS)

To initiate diagnostic mode, set the temperature to 0 F, then press and hold the Up (+) and simultaneously for 3 seconds. 88 will be displayed and a confirmation tone will sound.

*Press the and

Fast Freeze

pressing Up (+) or

Model Description: Model ID:

C20, C25,U21F 0 U20F, U17F 1 C14F, U14F 2

*Press the software versions per model. The minus and 2 digit version number -xx is displayed.

*Press the door switch is close, the letter dc is displayed.

*Press the displayed. If the thermistor is open, the letter t0 will be displayed. If the thermistor is shorted, ts will be displayed. The thermistor status is not updated in showroom mode. -- Is always displayed.

*Press the The model ID will not be affected. The user interface will exit diagnostics mode and automatically restart in normal power up operations.

(+) key to display the model number. Once you have displayed the model ID, press and hold the Up (+)

keys for 3 or more seconds to select the option to change the model ID. Change the model ID by

Down

(-) keys. Save the model ID by pressing

Fast Freeze

Down

Mute Sounds

Fast Freeze

key to display the production software for the model. (The limitation is 00-99 production

(-) key to display the door switch status. If the door switch is open, the letter d0 is displayed. If the

key to display the thermistor status. If the thermistor is operating properly, -- will be

key while in software version is displayed to reset all EEPROM values to the factory defaults.

Mute Sounds

button.

Down

(-) keys

Exiting Diagnostic Mode

Press and hold the Up (+) and beep at the end of 3 seconds.

Down

(-) keys simultaneously for 3 seconds or more. The buzzer will

8-11

Section 8 Refrigerators

Diagnostic

(Electrolux 42” built in refrigerator)

Service Diagnostics

Diagnostic Mode

1. To enter the diagnostic mode, the temperature display must be lit up. If the temperature display is not lit, press any pad on the overlay.

2. Press the 2 COLDER and 2 WARMER pads simultaneously for three seconds. The FREEZER and REFRIGERATOR displays will change to 0 0.

on the temperature board overlay, other than the

COLDER or WARMER pads, to enter that mode.

Note: A test mode must be selected within 30 seconds of

entering the diagnostic mode or it will time out, normal refrigerator operation will resume, and the displays will turn off. Once a test mode is selected, the display will flash to confirm the mode selected.

5. At the end of a test session, to exit the diagnostic mode, do one of the following:

• Enter 1 on the FREEZER display and 5 on the REFRIGERATOR display. Press any pad other than the COLDER or WARMER pads to e xecute a system restart.

• Enter 1 on the FREEZER display and 6 on the REFRIGERATOR display. Press any pad other than the COLDER or WARMER pads to exit the service diagnostic test mode.

• Recycle power to the unit through the main switch. As a cautionary measure, the system will automatically time out of the diagnostic mode after 15 minutes of inactivity. In the diagnostics mode, the unit can be tested under different conditions.

3. To select a test mode:

a. Enter a numeric value (see Test Mode Chart) on the FREEZER display using the COLDER or WARMER pad.

Note: The COLDER pad decreases the numeric value. The WARMER pad increases the numeric value.

b. Enter a numeric value (see Test Mode Chart) on the REFRIGERATOR display using the COLDER or WARMER pad.

4. Once the displays indicate a test mode, press any pad

8-12

Section 8 Refrigerators Diagnostic

(Electrolux 42” built in refrigerator) (continued)

Do Not Use

Note #1 (Showroom Mode)

In the showroom mode, the compressor and fans do not operate. The fresh food and freezer lights operate as normal (ON when door is opened). The dispenser and dispenser display operate as normal. Temperature set points can be changed. Press the DISPLAY TEMP pad to display the actual cabinet temperature. To exit the showroom mode, cycle power OFF or enter test mode 1 5 to reset the unit.

Note: The showroom mode can also be entered outside of the service mode by simultaneously pressing the COLDER pad on the FREEZER display and the WARMER pad on the REFRIGERATOR display for 3 seconds (the display must be lit before pressing the pads).

Note #2 (HMI Self-Test)

Once the HMI self-test is started, all of the LEDs and seven segment LEDs will illuminate. The COLDER pad turns off the seven segment LEDs and the WARMER pad turns off the SET LED for both the FREEZER and REFRIGERATOR displays.

When all the available LEDs have been turned off for that specifi c temperature board, the COLDER and WARMER pads on the REFRIGERATOR display must be held simultaneously for 3 seconds to exit the HMI self-test. This can be done any time during the test.

Note #3 (Control and Sensor System Self-T est)

8-13

Section 8 Refrigerators

Diagnostic

(Electrolux 42” built in refrigerator) (continued)

This test does a check on all thermistors, fans, and defrost circuits. The thermistor test will display pass, open or shorted. The fan and defrost tests will display pass or fail. Once this test is invoked, the test mode will stop flashing and the numbers from 1 to 10 (corresponding to the chart below) will appear on the HMI display.

For each test, the HMI will respond by displaying the following: P = Pass F = Fail O = Open Thermistor Circuit S = Short Thermistor Circuit

The control will display a O if the thermistor value is greater than 149.2K &! (-58°F (-50°C)). The control will display a S if the thermistor value is less than 1.34K &! (149°F (65°C)).

Note #4 (100% Run Time)

This test runs the sealed system 100% of the time and will automatically time out after 1 hour. Cycle power OFF or enter test mode 1 5 to reset and exit this mode.

Note: The 3-way valve position during 100% run time depends on the fresh food temperature. If the fresh food temperature is satisfied, the 3-way valve opens to the freezer evaporator only. If it is not satisfi ed, the valve opens to the fresh food evaporator and refrigerant flows through both evaporators.

Note #5 (Toggle the State of Defrost)

Any time a pad on the temperature board (other than the COLDER and WARMER pads) is pressed, the status of the defrost heaters will toggle in the following sequence:

1. Fresh food heater ON.

2. Fresh food and freezer heaters ON.

3. Fresh food and freezer heaters OFF.

Pressing the pad a fourth time will cycle through the sequence again. During the sequence, heater current can be measured.

• Fresh food heater - approximately 1.2 amps when measured at the CN01 connector black wire.

• Fresh food and freezer heaters - approximately 4 amps when measured at the CN01 connector black wire.

8-14

Section 8 Refrigerators Diagnostic

(Electrolux 42” built in refrigerator) (continued)

8-15

Section 8 Refrigerators

8-16

Section 9 Wine Cooler, Beverage Center Wine Cooler, Beverage Center Error Codes

Error Code

Primary sensor open

Primary sensor shorted

Evaporator sensor open

Evaporator sensor shorted

Communication error

Incorrect user interface

Check wiring to primary sensor. If correct, replace sensor.

Check wiring to evaporator sensor. If correct, replace sensor

Check wiring to evaporator sensor. If correct, replace sensor.

Check wiring between the User Interface and the Main Control Board. If correct, replace User Interface. If error still exist, replace Main Control Board.

Check if correct User Interface and Main Control Board have been installed. Replace the User Interface or Main Control Board accordingly.

SolutionDescription

Diagnostic Mode

To enter the service mode, press and hold the Temperature digit display will show (1). Each press of the left hand temperature Up (+) or the left hand temperature

Down

(-) key will step through the service tests, (1) through (6). Press the selected. Once the test is accessed the display will show ° and each press of the temperature Up (+) key will cycle forward through the test features (a-e) and display the test information in the display. Each press of the temperature

Down

(-) key will cycle back through the test features. Pressing the

the current service test number.

Vacation Mode

key, while pressing the

Mute Sounds

key will exit from the test and display

On/Off

key 3 times in 5 seconds.

button to access the test

DescriptionTest Number

Firmware version: displays firmware version User Interface and Main Control Board.

Evaporator fan: toggles the evaporator fan(s) on and off.

Primary sensor: will display: P1= Normal P2= Open P3= Shorted

Evaporator sensor: will display: E1= Normal E2= Open E3= Shorted

Compressor: toggles the compressor on and off.

LED display test: illuminates display LED’s

Exit service mode: hold left temperature Up (+) key for 5 seconds to exit service mode.

9-1

Section 9 Wine Cooler, Beverage Center

Sabbath Mode

Press and hold the the alarm lights will illuminate, but will not be accompanied by audible tones.

Vacation Mode

key for 5 seconds. The temperature display will show SB. While in Sabbath mode,

9-2

Section 10 Air Conditioners Air Conditioner Error Codes

Error Code

Ambient Thermistor error

Evaporator Thermistor error

Heater Thermistor error

SolutionDescription

Check wiring between Main Control Board and Thermistor. If correct, replace Thermistor. If error still exists, replace Main Control Board.

10-1

Section 10 Air Conditioners

10-2

Electrolux Hand Book Washing Schematic

Specifications and Main Features

Frequently Asked Questions

User Manual