Electrolux EFLS517STT, EFLS617SIW Guarantee

Select New Electrolux Washers shown below — purchased between

January 1, 2016 and December 31, 2016 from participating authorized

Electrolux retailers — are eligible for this money back guarantee.

Oﬃcial Claim Procedure For Dealer

The 2nd Floor Vibration Guarantee applies only to the Electrolux brand washer models speciﬁed herein sold by Electrolux Major Appliances North America’s authorized Electrolux brand dealers. Limit one claim per household for not more than two appliances purchased in the same transaction. Guarantee is not transferable. Guarantee is subject to further

restrictions as set forth in the 2nd Floor Vibration Guarantee Claim Form.

Please use the following procedure whenever you sell the speciﬁed products that are eligible for the 2nd Floor Vibration Guarantee.

1. At the time of sale, dealer provides 2nd Floor Vibration Guarantee Claim Form

and complete program information.

• Download claim form from www.electroluxappliances.com

2. The 2nd Floor Vibration Guarantee is null and void unless installation is completed

by Dealer’s authorized installer and must be level, front to back and side to side.

3. If customer is unsatisﬁed and determines that the product is unsuitable, customer

should notify the dealer to invoke guarantee within 30 days of purchase.

• Customer should present the original purchase receipt to dealer from whom the

appliances were purchased.

4. At time customer invokes 2nd Floor Guarantee, Dealer must

• Make arrangements to refund the customer the purchase price of the eligible

appliance(s) plus any sales tax. Refund excludes shipping, installation, delivery, ﬁnance or haul-away changes associated with the original purchase as well as with the return of eligible Electrolux model.

• Have the customer complete the Dealer Claim Form (including obtaining

purchaser’s signature thereon).

• Arrange for the physical return of the eligible appliance(s) within 30 days of refund.

QUALIFYING ELECTROLUX MODELS

EFLS617STT EFLS617SIW EFLS517STT EFLS517SIW EFLW417SIW

EWFLS70JSS EWFLS70JIW EIFLS60LT EIFLS60JIW EIFLS55IIW EIFLW50LIW

EIFLS20QSW

5. Once dealer has obtained returned appliance, Dealer completes the Dealer Claim

Form, notiﬁes the District Manager and sends the following to Electrolux within 45 days

• Original sales receipt

of customer refund.

• Sales receipt showing refund

• Completed Dealer Claim Form

• Completed Claim Form from customer

• Serial Tag from unit

• Mail the above to:

Electrolux Second Floor Guarantee, PO Box 621030, Charlotte, NC 28262

6. Upon receipt of above listed documentation from Dealer, Electrolux will issue

a scrap authorization code to Dealer and credit Dealer equal to Dealer’s customer’s purchase price plus sales tax as reﬂected on Dealer’s original sales receipt. Dealer must remove serial tag on the returned unit according to Electrolux Major Appliances Damage Claim Policy for scrap units.

7. Dealer must make arrangements to provide refund to customer upon receipt

of all customers completed 2nd Floor Vibration Guarantee Claim Forms.

If you have questions regarding these claim procedures, please contact your Electrolux District Manager.

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Select New Electrolux Washers shown below — purchased between

January 1, 2016 and December 31, 2016 from participating authorized

Electrolux retailers — are eligible for this money back guarantee.

Dealer Claim Form

Instructions To Dealer

Customer must sign the following statement in the form provided below at time of invoking guarantee. This completed form and a copy of the Dealer’s original receipt showing refund to customer, the customer’s 2nd Floor Vibration Guarantee Claim Form and the customer’s original sales receipt must be sent to Electrolux to receive credit for the purchase price plus sales tax of the returned product(s) within 45 days of refund to the customer.

Certiﬁcation of Refund and Return of Appliance(s)

I certify that (i) I purchased the below identiﬁed products from the Electrolux dealer identiﬁed below; (ii) I have run my washer a minimum of ten (10) cycles; (iii) I will return the appliance to the dealer or have dealer pick up the appliance within 30 days; and (iv) the dealer identiﬁed below has made all arrangements to refund me the purchase price of such products plus sales tax paid by me. All other fees are customer’s responsibility.

PRINT CUSTOMER NAME

CUSTOMER SIGNATURE DATE

ADDRESS

CITY STATE ZIP

AMOUNT REFUNDED

CHECK MODEL NUMBERS OF RETURNED APPLIANCES

❑ Check if New Construction

❑ EFLS617STT ❑ EFLS617SIW ❑ EFLS517STT ❑ EFLS517SIW ❑ EFLW417SIW

❑ EWFLS70JSS ❑ EWFLS70JIW ❑ EIFLS60LT ❑ EIFLS60JIW ❑ EIFLS55IIW ❑ EIFLW50LIW

❑ EIFLS20QSW

SERIAL NUMBER SERIAL NUMBER

BELOW TO BE COMPLETED BY DEALER AFTER PHYSICAL RETURN OF ELIGIBLE APPLIANCES AND MAILED WITH CUSTOMER 2ND FLOOR VIBRATION GUARANTEE CLAIM FORM, CUSTOMER ORIGINAL RECEIPT AND DEALER RECEIPT FOR REFUND

TO: ELECTROLUX SECOND FLOOR GUARANTEE

PO BOX 621030, CHARLOTTE, NC 28262

WITHIN 45 DAYS OF REFUND TO CUSTOMER.

DEALER NAME ELECTROLUX CUSTOMER #

DEALER REPRESENTATIVE SIGNATURE DEALER STORE LOCATION

FRAUDULENT SUBMISSION could result in federal prosecution under mail fraud statutes (Title 18, USC Sections 1341 and 1342) and any other applicable criminal laws.

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