Eizo DuraVision FDF2382WT Service Manual

User’s Manual
Important
Please read this “User’s Manual”, and “PRECAUTIONS” (separate volume) carefully to familiarize yourself with safe and effective usage.
• Refer to the “Setup Guide” for information on the installation / connection of the monitor.
• For the latest product information including the “User’s Manual”, refer to our web site :
www.eizoglobal.com
Location of Caution Statement
Symbols on the unit
Symbol This symbol indicates
Power button Press to turn the monitor’s power on or off.
Alternating current
Alerting electrical hazard
CAUTION Refer to SAFETY SYMBOLS section in PRECAUTIONS.
WEEE marking Product must be disposed of separately; materials may be recycled.
CE marking EU conformity mark in accordance with the provisions of Council Directive 93/42/EEC and 2011/65/EU.
This product has been adjusted specically for use in the region to which it was originally shipped. If operated outside this region, the product may not perform as stated in the specications.
No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, or otherwise, without the prior written permission of EIZO Corporation.
EIZO Corporation is under no obligation to hold any submitted material or information condential unless
prior arrangements are made pursuant to EIZO Corporation’s receipt of said information. Although every effort has been made to ensure that this manual provides up-to-date information, please note that EIZO
monitor specications are subject to change without notice.
2

Notice for This Monitor

This product is suited to general purposes like creating documents, viewing multimedia content (Assuming usage of approximately 12 hours per day).
This product has been adjusted specically for use in the region to which it was originally shipped. If the product is used outside the region, it may not operate as specied in the specications.
This product may not be covered by warranty for uses other than those described in this manual.
The specications noted in this manual are only applicable when the following are used:
• Power cords provided with the product
Signal cables specied by us
Only use optional products manufactured or specied by us with this product.
If you place this product on a lacquer-coated desk, the color may adhere to the bottom of the stand due to the composition of the rubber. Check the desk surface before use.
It takes about 30 minutes for the performance of electrical parts to stabilize. Please wait 30 minutes or more after the monitor power has been turned on, and then adjust the monitor.
Monitors should be set to a lower brightness to reduce changes in luminosity caused by long-term use and maintain a stable display.
When the screen image is changed after displaying the same image for extended periods of time, an afterimage may appear. Use the screen saver or power save function to avoid displaying the same image for extended periods of time. Depending on the image, an afterimage may appear even if it was displayed for a short period of time. To remove such a phenomenon, change the image or keep the power turned off for several hours.
If the monitor displays continuously over a long period of time, dark smudges or burn-in may appear. To maximize the life of the monitor, we recommend the monitor be turned off periodically.
Periodic cleaning is recommended to keep the monitor looking new and to prolong its operation lifetime (refer to “Cleaning” (page 4)).
The LCD panel is manufactured using high-precision technology. Although, missing pixels or lit pixels may
appear on the LCD panel, this is not a malfunction. Percentage of effective dots: 99.9994 % or higher.
The backlight of the LCD panel has a xed lifetime. Depending on the usage pattern, such as usage for
long continuous periods, the lifespan of the backlight may run out sooner, requiring replacement. When the
screen becomes dark or begins to icker, please contact your local EIZO representative.
Do not scratch or press on the LCD panel with any sharp objects, at this may result in damage to the LCD panel. Do not attempt to brush with tissues as this may scratch the panel.
When the monitor is cold and brought into a room or the room temperature goes up quickly, dew condensation may occur on the interior and exterior surfaces of the monitor. In that case, do not turn the monitor on. Instead wait until the dew condensation disappears, otherwise it may cause some damage to the monitor.
(Cautions for the Use of the Touch Panel) During touch operation Be careful of the following points. Otherwise, damage may occur to the monitor.
• Do not strongly press, scratch, or poke the panel.
• Do not touch the panel with hard objects such as ballpoint pens or metals.
Notice for This Monitor
3

Cleaning

The stains on the cabinet and LCD panel surface can be removed by using the provided cleaning cloth.
Attention
• Do not allow liquid to enter the clearance between the panel and the panel frame.
• Chemicals such as alcohol and antiseptic solution may cause gloss variation, tarnishing, and fading of the cabinet or LCD panel, and also quality deterioration of the image.
• Never use thinner, benzine, wax, or abrasive cleaner as they may damage the cabinet or LCD panel surface.

To Use the Monitor Comfortably

• An excessively dark or bright screen may affect your eyes. Adjust the brightness of the monitor according to the environmental conditions.
• Staring at the monitor for a long time tires your eyes. Take a 10-minute rest every hour.
Notice for This Monitor
4

CONTENTS

Notice for This Monitor ......................................... 3
Cleaning .................................................................... 4
To Use the Monitor Comfortably ............................ 4
CONTENTS ............................................................. 5
Chapter 1 Introduction ....................................... 6
1-1. Features ......................................................... 6
Full-at Design ................................................ 6
Easy-to-touch Stand Mechanism .................... 6
10-point Multi-touch Function ......................... 6
1-2. Controls and Functions ............................... 7
Front ................................................................ 7
Rear ................................................................. 8
1-3. Attaching the Touch Pen Holder ................. 9
1-4. EIZO LCD Utility Disk.................................... 9
Disk Contents and Software Overview ........... 9
Chapter 2 Basic Adjustment / Setting ............ 10
2-1. Enabling or Disabling the Touch Panel .....10
2-2. Switching the Input Signal ..........................10
2-3. Adjusting Brightness ..................................11
2-4. Adjusting Volume.........................................11
Chapter 3 Touch Panel Settings ..................... 12
3-1. Touch Panel Setting Method ......................12
3-2. Adjusting the Touch Position .....................12
3-3. ConguringTouchPanelOperation
Settings .........................................................14
Chapter 4 Advanced Adjustment / Setting .... 15
4-1. Basic Operation of the Setting Menu ........15
4-2. Color ..............................................................16
Color Mode .....................................................16
Brightness ......................................................16
Contrast ..........................................................17
Temperature ...................................................17
Gamma ...........................................................17
Advanced Settings .........................................18
Color Reset ....................................................18
4-3. Screen ...........................................................19
Screen Size ....................................................19
Smoothing ......................................................19
Analog Adjustment ........................................ 20
4-4. Sound ............................................................21
Source ............................................................21
4-5. PowerManager ............................................ 22
Power Save ................................................... 22
Eco Timer ...................................................... 22
4-6. Monitor Settings ......................................... 23
Input Signal ................................................... 23
Power Indicator ............................................. 23
Languages .................................................... 23
Menu Settings ................................................24
Reset ..............................................................24
4-7. Information .................................................. 24
4-8. Locking Operation Buttons ....................... 24
Chapter 5 Troubleshooting .............................. 25
5-1. No Picture .................................................... 25
5-2. Imaging Problems
(for both digital and analog) ...................... 26
5-3. Imaging Problems (for analog only) ......... 27
5-4. Touch Panel Problems ............................... 28
5-5. Other Problems ........................................... 30
Chapter 6 Reference ........................................ 31
6-1. Attaching the Optional Arm ........................ 31
6-2. Connecting Multiple PCs ........................... 33
6-3. Specications ............................................. 34
Compatible Resolutions ................................ 35
Main Default Settings .................................... 36
Accessories ................................................... 36
Appendix .............................................................. 37
Trademark ................................................................37
License .....................................................................37
FCC Declaration of Conformity ............................ 38
LIMITED WARRANTY ............................................. 39
Recycling Information ........................................... 40
CONTENTS
5
Chapter 1 Introduction
Thank you very much for choosing an EIZO color LCD monitor.

1-1. Features

Full-atDesign
The full-at design with no steps is adopted in the bezel part. You can securely touch up to each edge of the screen even with ngertips.

Easy-to-touch Stand Mechanism

The tilt angle can be adjusted steplessly. You can smoothly change to the easy-to-work screen
position to suit your needs such as for ofce work or multi-touch operations.
15°
70°

10-point Multi-touch Function

You can perform operations such as enlargement, reduction, and rotation using the multi-touch
function. The touch panel reacts via light touching of the screen with ngers, thereby, enabling comfortable ick and drag operations.
Enlarge / Reduce
Rotate

Chapter 1 Introduction

6

1-2. Controls and Functions

Front

Setting menu
*1
1
Indicates the monitor’s operation status.
1. Power indicator
2.
button
button
3.
4.
5.
6.
7.
*1 For information on how to use, see “4-1. Basic Operation of the Setting Menu” (page 15). *2 In this User’s Manual, the
button
button
button
button
*2
*2
Blue: Screen display Orange: Power saving mode OFF: Main power off / Power off
Switches the touch panel enable and disable modes, or calibrates the touch sensitivity (page 10).
Switches input signals for display (page 10).
Provides an item selection and function adjustment or setting option while the Setting menu is displayed, and displays the brightness adjustment screen (page 11).
Provides an item selection and function adjustment or setting option while the Setting menu is displayed, and displays the volume control screen (page 11).
Displays the Setting menu, determines an adjustment item of each menu, and saves values adjusted (page 15).
Turns the power on or off.
button may be hereafter simply referred as , and the button as .
2
3
4
5
6
7
Chapter 1 Introduction
7

Rear

8
9
10
14 15
16
11
13
18
12
17
8. Main power switch
9. Power connector Connects the power cord.
10. Touch pen holder attachment
11. Security lock slot Complies with Kensington’s MicroSaver security system.
12. Speaker Outputs audio source.
13. Stand
14. Headphone jack Connects the headphones.
15. Analog voice input connector Outputs external voice from the monitor.
16. Input signal connector
17. USB downstream port Connects a peripheral USB 2.0 device.
18. USB upstream port
*3 The touch pen holder is supplied with the touch pen (Accessories (page 36)). For the attachment method,
*3
hole
(with cable holder)
see “1-3. Attaching the Touch Pen Holder” (page 9).
Turns the main power on or off.
| : ON, ○: OFF
Used to attach a touch pen holder.
Used to adjust the angle of the monitor screen.
Connect it to the PC.
Upper port: D-Sub mini 15-pin connector Medium port: DVI-D connector Lower port: DisplayPort connector
Connects the USB cable for using the monitor as a touch panel monitor or for using the USB Hub function.
Chapter 1 Introduction
8

1-3. Attaching the Touch Pen Holder

Note
• The touch pen holder is supplied with the touch pen (Accessories (“Accessories” (page 36))).
Attach the touch pen holder to any one of the right-hand and left-hand holes in the rear of the monitor. To
x the touch pen holder, use the screw supplied with the touch pen.

1-4. EIZO LCD Utility Disk

An "EIZO LCD Utility Disk" (CD-ROM) is supplied with this product. The following table shows the disk contents and the overview of the software programs.

Disk Contents and Software Overview

The disk includes adjustment software, touch panel software, and User’s Manual. For software
startup procedures or le access procedures, see the Readme.txt le on the disk.
Item Overview
Touch panel driver Touch panel driver supplied by EIZO.*
TPOffset Software for calibrating the sensitivity of the touch panel.*
Use this software when touch operations are not registered or only registered after pressing hard.
User’s Manual of this monitor (PDF le)
Outline dimensions
Readme.txt le
*1 Only for Windows. Refer to the corresponding User’s Manual on the CD-ROM for details on installation
and use.
1
1
Chapter 1 Introduction
9
Chapter 2 Basic Adjustment / Setting

2-1. Enabling or Disabling the Touch Panel

You can switch the touch panel enable and disable modes. This function is available when you want to temporarily display the touch panel function.
Note
• Holding down allows you to calibrate the touch sensitivity.

2-2. Switching the Input Signal

When a monitor has multiple signal inputs, the signal to display on-screen can be changed. When the signal is switched, the active input port name appears at the top right corner of the screen.

Chapter 2 Basic Adjustment / Setting

10

2-3. Adjusting Brightness

The brightness of the screen can be adjusted to suit the installation environment or personal preference. The screen brightness is adjusted by changing the brightness of the backlight (light source from the LCD back panel).
Adjustable range
0 to 100

2-4. Adjusting Volume

You can individually tune the speaker or headphone volume.
Adjustable range
0 to 30
Chapter 2 Basic Adjustment / Setting
11
Chapter 3 Touch Panel Settings

3-1. Touch Panel Setting Method

This product’s touch panel functions vary depending on the driver you use and its settings. Congure
settings to meet your usage applications.
Function
Driver installation Not required Required Touch sound output x
Multi-connection
Operation mode Touch digitizer Multi-touch operation x
*1 Included in the EIZO LCD Utility Disk (CD-ROM). *2 √: Two or more monitors can be connected to a single computer. *3 Only available in Windows 10. *4 Touch operation may not be recognized on an application designed by mouse emulation. *5 For more information about the setup procedure, see the touch panel driver’s User’s Manual (included on the
CD- ROM).
Note
• When setting is completed, execute the "TPOffset" application included on the CD-ROM, and calibrate the sensitivity of the touch panel.
*2
Windows standard
driver
*3
r
*4
Dedicated touch panel driver (DMT-DD)
Touch digitizer
*4, 5
Mouse emulation
When using the Windows standard driver, congure settings, referring to the following information.

3-2. Adjusting the Touch Position

*1
*5
Make adjustments to align the touch position with the position of the cursor displayed in response to touching.
Attention
• Do not put your hands or any metal close to the screen because the screen is susceptible to electrical conductors.
• If a “User Account Control” dialog box is displayed during operation, proceed according to the displayed instructions.
Open Windows Control Panel.
1.
The method for opening Control Panel differs depending on the operating system.
Windows 10
1. Open the Start menu, and click "All apps" - "Windows System" - "Control Panel".
Windows 8.1
1. Click
The “Apps” screen appears.
at the bottom of the "Start" screen.
2. Click “Control Panel” under “Windows System”.
Windows 7
1. Click “Start” - “Control Panel”.

Chapter 3 Touch Panel Settings

12
Click "Hardware and Sound" - "Tablet PC Settings".
2.
The “Tablet PC Settings” window appears.
Click "Setup" in the "Display" tab.
3.
A touchscreen specication screen with a white background is displayed.
Attention
• If using the monitor in a multiple monitor environment, specify the touchscreen according to the message displayed on screen.
Touchthescreenwithyournger.
4.
The touched screen is recognized as a touchscreen.
Press "Enter" on the keyboard.
5.
The “Tablet PC Settings” window reappears.
Click "Calibrate".
6.
A screen with a white background is displayed.
Attention
• If using the monitor in a multiple monitor environment, select the monitor to calibrate the touch position for the "Display" pull-down menu, and then click "Calibrate".
Touchthecalibrationtarget(cross)forafewsecondswithyourngerand
7.
release.
The calibration target appears on the screen 16 times, starting from the top left to top right and then down to the bottom left to bottom right.
Note
• For second or subsequent calibrations, the calibration target appears 4 times.
After the touch position calibration has been completed, click "Yes" to save
8.
the calibration data.
Click "OK" to close the window.
9.
Chapter 3 Touch Panel Settings
13
3-3. ConguringTouchPanelOperationSettings
Open Windows Control Panel.
1.
The method for opening Control Panel differs depending on the operating system. (See page 12)
Click "Hardware and Sound" - "Pen and Touch".
2.
“Pen and Touch” window appears.
Congure the touch panel operation settings in the “Pen and Touch” window. For detailed settings,
refer to the settings on each tab and Windows Help.
After settings have been completed, click "OK" to close the window.
3.
Chapter 3 Touch Panel Settings
14
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