Edimax Technology IC-3010WG User Manual
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ErP Announcement
Product: Internet Camera (IP CAM)
Purpose: 24 hours surveillance and transfer the picture for safety and health of intended
use.
Detail description:
Health purpose: User can pass through the internet (from everywhere) to control the
product (IP CAM). To watch and listen the people who needs to be cared in house and
automatically send e-mail and phone to warn you and ask your attention. The product
also provides a record function to keep all images and voice information for record.
Safety purpose: User can initial “motion detect” function, to record and send email to warn
you when your door or window was opened by someone.
General purpose: Record/monitor environment images and sound and storage the images
and sound into hard disk as a record.
We won‟t know when the situation we want will happen, therefore, we need to keep the
product work everytime.
If the product got into “standby/off” mode, that will impact the record and warning functions.
User won‟t get the information they want.
Base on the ErP official journal of European Union
Directives 2009/125/CE of the European parliament and of the council of
21 October 2009 Article 15 sector 5 part (a) and (b) as below:
“Implementing measures shall be no significant negative impact on the functionality of the
product, from the perspective of the user.”
“Health, safety and environment shall not be adversely affected.”
We announce the product doesn’t need comply with the (EC) No 1275 Standby and
on/off mode function of Implementing Measurement.
We will follow up the newest Implementing Measurement in the future if related
this product.
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Table of Contents
Chapter I: Familiar with your Internet IP Camera ......................................... 8
1.1 Package Contents .................................................................................. 8
1.2 Basic Introduction ................................................................................... 9
1.3 Product Highlights ................................................................ ................ 10
1.4 Familiar with Key Components ............................................................. 11
1.5 Descriptions for LED Indicators ............................................................ 14
1.6 Camera Installation .............................................................................. 15
1.7 Locate the IP Address of this IP Camera .............................................. 16
1.8 Log Onto Web Management Interface ................................................. 20
Chapter II: Using Web Management Interface ........................................... 23
2.1 Camera Settings................................................................................... 23
2.1.1 Mute Audio ............................................................................ 276
2.1.2 About .................................................................................... 287
2.2 LAN Settings ...................................................................................... 298
2.2.1 IP Address ............................................................................ 298
2.2.2 RTSP………………………………………………………………..30
2.2.3 PPPoE………………………………………………….…………. 31
2.2.4 Dynamic DNS ......................................................................... 32
2.2.5 UPnP .................................................................................... 343
2.2.6 LoginFree ............................................................................. 365
2.3 Audio/Video ........................................................................................ 376
2.3.1 Dual Mode ............................................................................ 387
2.3.2 MPEG4 ................................................................................... 38
2.3.3 MJPEG ................................................................................... 39
2.3.4 Audio....................................................................................... 40
2.4 Email & FTP ....................................................................................... 421
2.4.1 Email Settings ....................................................................... 432
2.4.2 FTP Settings ......................................................................... 454
2.5 Motion Detection ................................................................................ 476
2.5.1 Motion Detection….. ……………………………………………...46
2.5.2 Motion Region……………………………………………………..48
2.6 Schedule…………………………………………………………………… .50
2.6.1 Schedule Snapshot……………………………………………….50
2.6.2 Schedule Recording……………………………………………...52
2.7 System ............................................................................................... 494
2.7.1 Camera Information .............................................................. 554
2.7.2 On-Screen Display………………………………………………..55
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2.7.3 Date / Time Setting ............................................................... 565
2.7.4 Utilities ................................................................ .................. 587
2.8 Status ................................................................................................. 609
2.9 Users .................................................................................................... 60
2.10 Log…………………………………………………………………………..62
Chapter III: Windows-Based Utility ............................................................. 63
3.1 Install Windows-based Utility……………………………………….63
3.2 Using the Administrator Utility………………………………………68
3.2.1 General Setting…………….…………………………………….69
3.2.2 Configure Camera………………………………………………70
3.2.3 LAN Setting…………….………………………………………...71
3.2.4 Security……………………….…………………………………..73
3.3 Installing IP Camera Surveillance Software………………………74
3.4 Using IP Camera Surveillance Software………………………….77
3.5 Configure IP Camera Surveillance Software……………………..80
3.5.1 Configure Cameras……………………….…………………….80
3.5.1.1 „Camera‟ Tab…………………………………………………..81
3.5.1.2 Schedule Recording………………………………………….83
3.5.1.3 Audio……………………………………………………………85
3.5.1.4 Motion Record…………………………………………………87
3.5.2 General Settings…………………………………………………88
3.5.2.1 „General‟ Tab…………………………………………………..88
3.5.2.2 „E-Mail Setting‟ Tab……………………………………………90
3.5.2.3 Security…………………………………………………………92
3.5.2.4 About……………………………………………………………94
3.6 Change Display Layout……………………………………………………….95
3.7 Full-Screen Modes…………………………………………………………….98
3.8 Scan…………………………………………………………………………….99
3.9 Zoom-in / Zoom-out………………………………………………………….100
3.10 PTZ……………………………………………………………………………101
3.11 Snapshot……………………………………………………………………..102
3.12 Recording……………………………………………………………………102
3.13 Video Playback……………………………………………………………..103
Chapter IV: Trouble Shooting……………………………………………………104
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Notice according to GNU/GPL-Version 2
This product includes software that is subject to the GNU/GPL-Version 2. You find the
text of the license on the product cd/dvd. The program is free software and distributed
without any warranty of the author. We offer, valid for at least three years, to give you, for
a charge no more than the costs of physically performing source distribution, a complete
machine-readable
copy of the corresponding source code.
Please contact Edimax at: Edimax Technology co., Ltd, NO. 3, Wu-Chuan 3rd RD
Wu-Ku-Industrial Park, Taipei Hsien, Taiwan. R.O.C., TEL : +886-2-77396888, FAX :
+886-2-77396887, sales@edimax.com.tw
Copyright by Edimax Technology Co, LTD. all rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of
this company.
This company makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Any software described in this manual is sold or licensed
"as is". Should the programs prove defective following their purchase, the buyer (and not
this company, its distributor, or its dealer) assumes the entire cost of all necessary servicing,
repair, and any incidental or consequential damages resulting from any defect in the
software. Further, this company reserves the right to revise this publication and to make
changes from time to time in the contents hereof without obligation to notify any person of
such revision or changes.
The product you have purchased and the setup screen may appear slightly different from
those shown in this QIG. For more detailed information about this product, please refer to
the User Manual on the CD-ROM. The software and specifications are subject to change
without notice. Please visit our web site www.edimax.com for the update. All rights reserved
including all brand and product names mentioned in this manual are trademarks and/or
registered trademarks of their respective holders.
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Federal Communication Commission
Interference Statement
FCC Part 68
This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is
a label that contains the FCC Registration Number and Ringer Equivalence Number (REN)
for this equipment. You must provide this information to the telephone company upon
request.
The REN is useful to determine the quantity of devices you may connect to the telephone
line and still have all of those devices ring when your number is called.
In most, but not all areas, the sum of the REN of all devices connected to one line should
not exceed five (5.0). To be certain of the number of devices you may connect to your line,
as determined by the REN, you should contact your local telephone company to determine
the maximum REN for your calling area.
If the modem causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance.
But if advance notice isn't practical, you will be notified as soon as possible. You will be
advised of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the proper operation of your equipment.
If they do, you will be notified in advance to give you an opportunity to maintain
uninterrupted telephone service.
If you experience trouble with this modem, please contact your dealer for repair/warranty
information. The telephone company may ask you to disconnect this equipment from the
network until the problem has been corrected or you are sure that the equipment is not
malfunctioning.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.
Installation
This device is equipped with a USOC RJ11C connector.
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FCC Part 15
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
This equipment must be installed and operated in accordance with provided instructions
and a minimum 20 cm spacing must be provided between computer mounted antenna and
person‟s body (excluding extremities of hands, wrist and feet) during wireless modes of
operation.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the authority to operate equipment.
Federal Communication Commission Radiation Exposure Statement
This equipment must be installed and operated in accordance with provided instructions
and a minimum 20 cm spacing must be provided between computer mounted antenna and
person‟s body (excluding extremities of hands, wrist and feet) during wireless modes of
operation.
The equipment version marketed in US is restricted to usage of the channels 1-11 only.
R&TTE Compliance Statement
This equipment complies with all the requirements of DIRECTIVE 1999/5/EC OF THE
EUROPEAN PARLIAMENT AND THE COUNCIL of March 9, 1999 on radio equipment and
telecommunication terminal Equipment and the mutual recognition of their conformity
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(R&TTE).
The R&TTE Directive repeals and replaces in the directive 98/13/EEC
(Telecommunications Terminal Equipment and Satellite Earth Station Equipment) As of
April 8, 2000.
Safety
This equipment is designed with the utmost care for the safety of those who install and use
it. However, special attention must be paid to the dangers of electric shock and static
electricity when working with electrical equipment. All guidelines of this and of the computer
manufacture must therefore be allowed at all times to ensure the safe use of the
equipment.
EU Countries Intended for Use
The ETSI version of this device is intended for home and office use in Austria, Belgium,
Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Bulgaria, Cyprus,
Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia,
Slovenia, the Netherlands, Portugal, Spain, Sweden, and the United Kingdom.
The ETSI version of this device is also authorized for use in EFTA member states: Iceland,
Liechtenstein, Norway, and Switzerland.
EU Countries Not intended for use
None.
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interface,
in which case the user may be required to make adequate measures.
A CE declaration of conformity is available on www.edimax.com
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Item Name
Quantity
1
IP Camera
1 2 Antenna (IC-3010Wg)
1 3 Power Adapter
1 4 Ethernet Cable
1 5 Driver and User Manual CD-ROM
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Chapter I: Familiar with your Internet IP Camera
1.1 Package Contents
Thank you for purchasing this IP camera! Before you start to use this IP camera, please
check the package contents. If anything is missing, please contact the dealer of purchase
and return the package to claim for missing contents.
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1.2 Basic Introduction
Thank you for purchasing this Internet IP camera! This IP camera is an ideal product for all
kinds of video-surveillance purposes, like home/office safety, kid/pet monitoring, and
remote video acquire etc. Unlink conventional close-circuit vide camera, you‟re not limited
to the length of cable! Once this IP camera is connected to Internet, you can receive video
from anywhere in the world where Internet access is available.
If you have problem installing a new cable from the place the camera is installed to your
monitoring computer, don‟t worry! This IP camera also supports wireless network, that is,
you can link to this camera wirelessly! You only have to provide this IP camera with 12V
power by the power adapter that comes with the product package, and you don‟t have to
set a new network cable between the IP camera and monitoring computer.
Worry about the content will be intercepted by unauthorized person when the video is
transmitted over the air? That‟s also not a problem! Unlink conventional analog wireless
camera, which video will be intercepted by anyone who got a compatible video receiver,
this IP camera supports data encryption (WEP & WPA), which will provide ultimate data
security level. All video transmitted over the air is encrypted; therefore no one will be able to
get the video captured by the IP camera, expect yourself.
Some people may concern that there will be some places which will not be covered by
camera, but this problem is completely solved by this IP camera. With built-in pan-tilt
function, you can point the camera to the position where you wish to look at with user
interface. You can even define a preset path, and the camera will cruise along the path you
defined.
You can discover more useful functions in next section!
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1.3 Product Highlights
No pre-loaded software required - all you need is a browser like Internet Explorer 6
(and above, with plugin installed).
Supports VGA (640 x 480), QVGA (320 x 240), and QQVGA (160 x 120) and MJPG
mega pixel mode SXGA(1280x1024), VGA(640x480)and QVGA(320x240) video
resolution.
Supports 2-way audio transmission with speaker output and built-in microphone.
Anti-flicker function (eliminates flash caused by fluorescent lights, 50 / 60Hz
selectable).
Supports two video compression formats (MJPEG and MPEG4).
Wired and wireless network (802.11b / 802.11g) support, supports up to 100Mbps for
wired network and 54Mbps for wireless network.
Wireless data encryption (WEP / WPA)
Supports DHCP and PPPoE protocol, you can also assign a fixed IP address to the
camera also.
Supports Dynamic DNS (used to allocate the IP camera‟s Internet address, when the
ISP you‟re using does not assign you with a fixed Internet address).
Supports UPnP, Windows XP (and above) will discover this IP camera in network
neighbor automatically.
Send captured picture by Email or FTP when motion is detected.
Configurable motion detection sensitivity
Built-in real-time clock, date and time information will be recorded with every captured
picture / video clip (also supports auto time synchronization via network time protocol).
Upgradeable firmware - enjoy new functions without buying a new camera!
Supports up to 4 users, and you can set different password to different user.
Usage and event logging.
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Front View
LAN LED
WLAN LED
Power LED
Camera
Focus Ring
1.4 Familiar with Key Components
LAN LED: Indicates LAN activity
WLAN LED: Indicates Wireless LAN activity
Power LED: Indicates power status
Camera: Video camera with lens
Focus Ring: Adjusts focus
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Top View
Bottom View
Reset Button: Press and hold for 5 seconds to reset the camera settings to factory default
value.
Power Jack: Connect to power adapter for power supply.
LAN Jack: Connect to your local area network by network cable.
Speaker Out: Connect to external speaker
Microphone: Built-in microphone for voice pick-up
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Back View
Tripod Connector: Connects to any standard tripod / camera wall holder.
MAC Address Label: Shows the MAC address of this IP camera. Useful when you can‟t
locate the camera on the network.
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LED Name
Status
Description
LAN
Off
Network cable is disconnected
On
Network cable is connected
Flash
Transferring data via LAN port
WLAN
Off
No wireless LAN activity
On
Transferring data via wireless LAN
Power
Off
Camera is not powered (camera off)
On
Camera is correctly powered (camera on)
1.5 Descriptions for LED Indicators
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1.6 Camera Installation
Please follow the following instructions to set your IP camera up.
Unpack the product package and check if anything‟s missing.
Connect the antenna to the antenna base, which is located at the top of this IP camera.
Plug the power adapter to wall socket, and connect the power connector to the power jack
located at the bottom of the IP camera.
Connect the Ethernet cable to your local area network, and connect the other end to the
LAN jack of this IP camera.
NOTE: You can skip this step if you plan to use wireless LAN only.
Connect your tripod / camera holder, and point the camera to the place you wish to monitor.
6. Connect the external speaker‟s audio cable to „Speaker‟ jack located at the bottom of this
IP camera.
If you don‟t need audio support, you can skip this step.
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1.7 Locate the IP Address of this IP Camera
Default IP address of this IP camera is 192.168.2.3. If you wish to assign another IP
address to this IP camera, you have to log onto the web configuration interface of the
camera first.
If the left three fields of the IP address of your computer is not 192.168.2, you‟ll have to
change the IP address of your computer first:
Click „Start‟ -> „Control Panel‟
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Double-click „Network Connections‟ icon.
Right-click „Local Area Connection‟, and click „Properties‟.
Select „Internet Protocol (TCP/IP)‟, then click „Properties‟.
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In „IP address‟ field, please fill in any IP address begins with „192.168.2‟, and ends with a
value greater than 2 and less than 254 (You can use the example in the picture
„192.168.2.339‟). In Subnet mask field, please fill „255.255.255.0‟. Please keep all other
fields empty, and click „OK‟.
If you changed the IP address of this IP camera and you forget it, there‟re 2 methods to
recover it:
Press and hold the „Reset‟ button located at the bottom of this IP camera, to clear all
settings of the IP camera and reset the IP address back to 192.168.2.3. You‟ll lose all
settings in the IP camera.
Ask network administrator to check the DHCP release table, if the camera was set to obtain
the IP address by DHCP, a new record will be added to DHCP release table on DHCP
server when the IP camera is connected to the local area network.
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1.8 Log Onto Web Management Interface
Make sure the IP camera is correctly powered (Power LED is on), and then launch Internet
Explorer and type the IP address of the IP camera in address bar of Internet Explorer. You
should be prompted to input the user name and password:
Default user name is „admin‟ (in lower case) and password is „1234‟. Click „OK‟ to continue
after user name and password has entered.
If you‟re rejected, maybe the password has been modified previously. This should not
happen if this is a newly-purchased camera, however, if you get the camera from someone
else, the password would be changed. Please try to obtain the correct user name /
password, or you‟ll have to reset the camera.
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After logged on, you should see the following messages at the top of Internet Explorer:
This IP camera requires a special ActiveX control (A.K.A. „Plugin‟) to work. Please click on
the message, and select „Install ActiveX Control…‟:
When you‟re prompted, click „Install‟ to continue.
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OR
You should be able to see the image from camera now:
Note: If you see one of these messages (or both):
Your computer may not have the display capability that this IP camera requires, or you don‟t
have Microsoft DirectX® installed. Please download Microsoft DirectX® from Microsoft‟s
website (http://www.microsoft.com), and try again.
In some cases, your computer is able to display the image from IP camera correctly, but
you‟ll still see these messages. If this happens, just ignore them.
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Chapter II: Using Web Management Interface
2.1 Camera Settings
The first menu after you logged onto web management interface is „Camera‟, and this is the
only menu you can see the real-time image from camera.
You can always back to this menu by clicking „Camera‟ on the top of web management
interface.
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Item
Description
Video Format
Specifies video encoding format. You can choose
MPEG4 or MJPEG (Motion-JPEG).
MPEG4 mode also supports motion detection (see
chapter 2.2.1).
Audio Output
If your computer is equipped with a microphone, you can
click „Speak to IPCAM‟ button and speak to the
microphone. Your voice will be transmitted to the external
speaker connected to the IP camera. This makes the IP
camera become a network telephone, and you can talk to
the people there.
Please note that your voice will only be transmitted
during the time you press and hold the „Speak to IPCam‟
button. When you release the button, your voice will not
be transmitted to IP camera.
(If „Speak to IPCam‟ button is grayed out, you have to
activate audio function of this IP camera before you can
use this function - see chapter 2.4 for detailed
instruction).
Snapshot
Take a snapshot picture and save the picture to your
computer‟s hard drive.
Record
Start video recording and save recorded video clip to
your computer‟s hard drive.
Brightness /
Saturation /
Sharpness
Select brightness, saturation, and sharpness from
dropdown menu, and click „ - ' or „ + „ button to increase or
decrease brightness / saturation / sharpness setting
value. In certain environment, adjust brightness,
saturation, and / or sharpness will help improve video
quality.
Full Screen
Click this button to display the image in full-screen mode
(uses all available space to display the image captured
by this camera).
Digital Zoom
If you wish to enlarge certain portion of the captured
image, you can click this button to set digital zoom:
The descriptions of every setting in this menu will be given below:
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Click „Enable‟ to enable digital zoom function, then you
can drag the slide bar to adjust zoom ratio. You can also
use your mouse to drag the zoom area (the yellow
square) to reposition the zoom area.
On/Off Fit to
Window
Click this button and the image size will be adjusted to fit
the size of browser window.
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2.1.1 Mute Audio
IC-3010(Wg) is able to transmit all sound received by built-in microphone to your computer
by default. If you don‟t want to hear it or want to save more bandwidth for video on a slow
network connection, you can mute audio for a while.
To mute audio, please right-click on the image. A pop-up menu will appear:
Click „Mute Audio‟ to mute audio. A check will appear in front of „Mute audio‟ to indicate that
sound received by IP camera‟s microphone will not be transferred to your computer. Click
„Mute audio‟ again to hear the sound received by IP camera‟s microphone again.
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2.1.2 About
This function will provide you with the version number of current IP camera plugin, which is
useful when you need online support.
To see version information, right-click on the image. A pop-up menu will appear:
Select „About‟ and the version information will appear:
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2.2 LAN Settings
All network-related settings can be found in this menu, and you have to specify TCP/IP
parameters in this menu if you want to change IP address, use PPPoE, Dynamic DNS, and
activate UPnP function.
You can access this menu by clicking „LAN‟ on the top of web management interface.
2.2.1 IP Address
You can define IP address and select the port number you wish to use here.
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Item
Description
Network Type
This camera can obtain the IP address from DHCP
server automatically (if you have one), or set a fixed IP
address. Select „DHCP‟ to obtain IP address
automatically or „Static IP Address‟ to assign this IP
camera with a fixed IP address.
When „DHCP‟ is selected, IP address parameters below
will be grayed out.
IP Address
Specify the IP address for this IP camera here.
Subnet Mask
Specify the subnet mask for this IP camera here.
Gateway
Specify the gateway address of the local network here.
Primary DNS
Specify the IP address of DNS server here. Please input
IP address only. If you don‟t know the address of DNS
server, ask network administrator or your ISP for help.
Secondary DNS
Specify the IP address of backup DNS server here. When
primary DNS is unreachable, IP camera will use the IP
address specified here as DNS server.
This field is optional.
AV Control Port
Specify the port number of video transfer here. If you
have firewall on your network, you need to allow
computers on Internet to access this port number of the
IP address of IP camera, or you‟ll not be able to view
video from Internet.
Web Port
Specify the port number of web management interface
here. If it‟s not 80, you‟ll have to add „:port‟ after the IP
address / hostname of this IP camera.
For example, if the Web port number you specified here
is 90 and the IP address of IP camera is 10.20.20.30,
then you have to input „http://10.20.20.30:90‟
in the address bar of Internet explorer.
The descriptions of every setting in this menu will be given below:
Click „Apply‟ to save settings and make the new settings take effect.
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