EdgeStar AP13000W Owner's Manual

Portable Air Conditioner

AP13000W

Owner’s Manual

For more information on other great EdgeStar products on the web, go to http://www.edgestar.com

Important Safety Information

Improper handling can cause serious damage to the appliance and/or to the
user. Please read the following safety information.

Electrical Safety

 This unit is designed for indoor use only.
 Do not use the unit in extremely humid or wet environments.
 Do not spray water and wet the housing or control panel.
 Do not pull the unit by the cord.
 Always turn the unit off and unplug it from the outlet when cleaning.
 Unplug the unit if it is not going to be used for a long period of time.
 Do not operate the unit with a damaged plug or a loose socket.
 Use only the correct power supply with appropriate amperage.
 If the power cord is damaged, it must be replaced by the manufacturer,

a service agent, or qualified technician.

 Do not remove any part of the casing unless instructed by an

authorized technician.

General Safety

 This portable air conditioner is not intended to be used by children.
 Children should be supervised to ensure that they do not play with this

product.

 Do not allow children to play with the controls or drop any objects into

the air outlets or vents.

 Do not place objects or let any person sit on top of the unit.
 Only use in the upright position on a flat, level surface and provide at

least 20 inches of clearance from any walls or objects.

 Route the power cord carefully to avoid a tripping hazard.
 This unit is intended for domestic use only. Do not use the portable air

conditioner for industrial or commercial use. Any other use may
invalidate the warranty.

Your portable air conditioner is supplied with a Leakage-Current
Detection and Interruption (LCDI) safety plug. This device provides

RESET

TEST

protection to reduce the risk of fire due to arcing faults in the power
supply cord. Before using your portable air conditioner, follow the
instructions below to ensure that the LCDI plug is working properly:

1. Plug the power cord to a grounded outlet.

2. Press the TEST button on the LCDI plug. This should trip the
plug and cut the power to the air conditioner. If the plug does not
trip and you are able to turn on the unit, please contact EdgeStar
support.

DO NOT USE YOUR PORTABLE AIR CONDITIONER IF THE TEST FAILS.

Press the RESET button to start using your air conditioner.
Do not use the TEST and RESET buttons as an ON/OFF switch.

Electrical products should not be disposed of with household waste.
Please contact your local recycling center for more information on how
to recycle electronic waste.

i

Table of Contents

IMPORTANT SAFETY INFORMATION ................................................................. I

INTRODUCTION ................................................................................................... 1

PARTS IDENTIFICATION ..................................................................................... 2

FRONT VIEW ........................................................................................................ 2

BACK VIEW .......................................................................................................... 2

WINDOW KIT PARTS LIST: ................................................................................. 3

WINDOW KIT INSTALLATION INSTRUCTIONS ................................................. 3

PREPARATIONS FOR INSTALLING THE WINDOW KIT .................................................. 4

ATTACH THE WINDOW PANEL TO THE WINDOW PANEL ............................................. 4

NOTES ABOUT THE EXHAUST HOSE ...................................................................... 6

CONTROL PANEL OVERVIEW ............................................................................ 7

REMOTE CONTROL OVERVIEW ........................................................................ 8 

INSTALLING THE BATTERIES .................................................................................. 9 

OPERATING THIS UNIT ....................................................................................... 9

LCD DISPLAY ...................................................................................................... 9

POWER BUTTON .................................................................................................. 9

AUTO-RESTART: .................................................................................................. 9

FAN MODE ONLY ................................................................................................. 9

REPLACING THE BATTERIES .................................................................................... 

COOLING MODE ................................................................................................... 9

DEHUMIDIFYING MODE ....................................................................................... 10

SLEEP MODE ..................................................................................................... 10

AUTOMATIC MODE ............................................................................................. 10 

SETTING THE TEMPERATURE .............................................................................. 11

TURBO MODE .................................................................................................... 11

TIMER (DELAYED SWITCH ON/OFF) FUNCTION ................................................... 11

CELSIUS/FAHRENHEIT TEMPERATURE DISPLAY ................................................... 12 

Energy Saving Guide .................................................................................. 12

MAINTENANCE .................................................................................................. 13

CLEANING THE UNIT ........................................................................................... 13 

CLEANING THE PRE-FILTER ................................................................................. 13

PREPARATION FOR STORAGE ............................................................................. 13

TROUBLESHOOTING ........................................................................................ 14

TROUBLESHOOTING CONTINUED ......................................................................... 15

SPECIFICATIONS ............................................................................................... 15

EDGESTAR LIMITED WARRANTY ................................................................... 17

EdgeStar Portable Air Conditioner ii

Introduction

Thank you for purchasing this Edgestar portable air conditioner. We are glad you
chose us. We believe that your purchase of this product opens a relationship
between you and EdgeStar. We will provide the customer support needed to
nurture that relationship.

This manual contains important information regarding the proper installation, use
and maintenance of your portable air conditioner. Following this manual will
ensure that your product will work at its peak performance and efficiency.

Please save the original product packaging in case you need to safely transport
your portable air conditioner.

For Your Records:

Please write down the model number and serial number
below for future reference. Both numbers are located on the
ratings label on the back of your unit and are needed to
obtain warranty service. You may also want to staple your
receipt to this manual as it is the proof of your purchase, and
is also needed for service under your warranty.

Model Number:
Serial Number:
Date of Purchase:

To better serve you, please do the following before contacting customer service:

 If you received a damaged product, immediately contact the dealer that

sold you the product.

 Read and follow this instruction manual carefully to help you install, use

and maintain your portable air conditioner.

 Read the troubleshooting section of this manual as it will help you

diagnose and solve common issues.

 Visit us on the web at http://www.edgestar.com to register your

product, download product guides, additional troubleshooting resource s
and up-to-date information.

 If you need warranty service, our friendly customer service

representatives are available via email at [e-mail] or by
telephone at 1 [phone].

1

Front View

1

2

Back View

Parts Identification

5

6

7

8 9

3

4

10

Parts Key:

1. Control Panel

2. Air Outlet Vent

3. Handle

4. Castors

5. Air Filter Grille (Intake)

6. Air Outlet (Heat Exhaust)

7. Air Inlet

8. Power Cord

9. Drain Plug

10. Air Filter Handle

11. Pre-Filter

11

EdgeStar Portable Air Conditioner 2

Window Kit Parts List:

p

Exhaust
Hose

Window
Suction Cup

Suggested Tools- Phillips Screw Driver (Medium sized), Tape Measure/Ruler, Scissors,
Saw (In the event that your window panel needs to be cut down in size for installation).

Rectangular
Connector

Round
Cover

Adjustable Window
Panel

Round
Connector

NOTE: You may need to
contact your electrician if
your room’s circuit is not
able to

ower your unit.

Window Kit Installation Instructions

For this portable air conditioner to operate correctly, the hot air from
the back of the unit must be vented to the outside. Please follow
the instructions below for window kit installation.

1. Extend the exhaust hose at least 6” and insert it to the outdoor
exhaust hose outlet at the back of the air conditioner.

2. Attach the round connector to the opposite end of the exhaust
hose.

3

jury

Warning: Please follow
the installation instructions
carefully to avoid personal
in

or damage.

Preparations for installing the window kit

You must vent your portable air conditioner when running in it
cooling mode. Your unit includes a window exhaust kit that can be
used to vent the unit out a window.

Before you begin, make sure you have all the parts necessary for
installation.

If you have multiple windows, choose one that is near an electrical
outlet that will be able to provide sufficient power to your unit. See
the power requirements listed on the product label printed on the
back of your portable air conditioner.

Your window kit can be installed on a horizontal or vertical sliding
window as shown in the pictures below.

Attach the window panel to the window panel

If the inner width of the window is less than 21” (530 mm) wide:

1) Remove the adjustment panel from the window panel, and cut
the window panel to the same width as the panel.

2) Open the window sash and place the window panel on the
windowsill.

3) Secure the window panel to the windowsill.
If the inner width of the window is between 21” (530 mm) and 39”

(1000 mm) inclusive:

1) Open the window sash and place the adjustable window panel
on the windowsill.

2) Slide the adjustment panel to fit the window frame width.

3) Secure the panel to the windowsill with four large wood screws.

EdgeStar Portable Air Conditioner 4

Lower the window to secure the window kit in place. You may need
to use duct tape to better secure the window kit.

Place the unit back of the unit towards the window kit installed.
Leave a space at least 20 inches to the wall.

Connect your exhaust hose to the window kit installed.

Insert the round connector end of the exhaust
hose to the window kit installed.

After you have installed the exhaust hose and window kit, you can
plug in your portable air conditioner and start using it.

5

Notes about the Exhaust Hose

Your portable air conditioner is designed to exhaust condensate
water that is collected from the air. This water, in either gaseous or
droplet form, will be expelled out the exhaust port of the unit.
Please take this into account when deciding how to vent it.

1. The exhaust hose supplied with the portable air conditioner can
be extended up to 59 inches; however for maximum efficiency, use
the shortest length possible.

2. Try to prevent any kinks or bends in the exhaust hose. Kinks or
bends may trap exhaust air which can radiate heat into the room or
potentially cause the portable air conditioner to overheat and shut
itself off.

3. The exhaust hose supplied with the portable air conditioner has
been specifically designed for this air conditioner. Do not lengthen
the hose by adding additional hoses or attachments or replace it
with any other hose.

Do not lengthen the
exhaust hose by adding
additional hoses or
attachments.

Warning: Longer hoses are not recommended.

Draining the Unit

When the portable air conditioner is in cooling mode, or dehumidify
mode, it will remove moisture from the air. The condensed water
from the air will be collected in an internal reservoir and will be
evaporated and exhausted out of the exhaust hose. However, in
very humid conditions, the internal reservoir may fill completely.
This causes the air conditioner to turn off to avoid overflowing the
internal reservoir. The number “3” will flash and one red LED will be
lit with all other lights off to indicate reservoir is full.

Direct drainage

1. Remove the rubber drain plug from the drain port.

2. Connect a drain hose to the drain port.
The portable air conditioner will now drain through the drain hose.
Please note that this unit has no drain pump; all water will drain
with gravity only, i.e., only “downhill.”

EdgeStar Portable Air Conditioner 6

Control Panel Overview

Power

Indication symbols on LCD on Control Panel & Remote:

Cooling Mode Dehumidify Mode Automatic Mode Sleep Mode Timer

Fan Speed Increase

Timer

Mode

LCD Display

Decrease

Power- The power button will allow you to turn the unit on or off.
Mode- Press mode button to cycle between the different modes.
Fan Speed- When the unit is running in Cool or Fan mode, press

the Fan speed button to select the fan speed desired. There are
three speeds: High, Medium, and Low.

Up and Down- Press to increase or decrease the set temperature.
Timer- The timer can be used to either turn the unit on or off after a

number of elapsed hours.

Low Fan Speed Medium Fan Speed High Fan Speed Delayed Switch On/Off

Timer Indicator Temperature Indicator

7

The temperature range for this unit is 61°

Remote Control Overview

The remote control is used to operate all of your portable air
conditioner’s functions.

1

2

3

NOTE: Be careful not drop

the remote control. Do not
place the remote control in
a location exposed to
direct sunlight.

4

5 6

Function

1 Sets the fan speed between high, medium, or low.

Function

7 Unit switch ON/OFF setting confirmation

2 Decreases the set temperature or time when the

Timer is enabled.

3 Turns Sleep Mode on or off.
4 Unit switch ON delay setting
5 Turns unit off and off
6 Changes temperature between Celsius and

Fahrenheit

8 Unit switch OFF delay setting
9 Increases the set temperature or time when the

Timer is enabled.

10 Turns the Turbo Mode on
11 Turns on the Auto Fan Speed

EdgeStar Portable Air Conditioner 8

11

10

9

8

7

Installing the batteries

1) Remove the cover on the back of the remote control.

2) Insert the batteries with the (+) and (-) ends pointing in the
correct direction.

3) Install the cover on the remote.

AAA

AAA

AAA

AAA

CAUTION: Use only AAA batteries. Remove the batteries if the remote control will not be used for
one month or longer. Do not attempt to recharge batteries not designed to be recharged. All
batteries should be replaced at the same time. Do not mix old and new batteries. Do not dispose of
batteries in a fire as they may explode.

Operating this unit

LCD Display

Power Button

Fan Mode Only

The LCD Display will show the ambient temperature by default.
Pressing the Up and Down buttons on the remote control will show
the set temperature for 15 seconds, and then revert to the room
temperature. You can switch between Fahrenheit and Celsius by
pressing the C/F button on the remote control. Please revert to the
“Indication Symbols on LCD” for full list of mode/fan/temperature
indications.

The unit will remember the last used mode/settings if you shut
down and restart.

Auto-Restart: If power to the unit is interrupted, the air conditioner
will restart itself in its last used mode/settings once power is
restored. The compressor will restart after 3 minutes.

In this mode, on the fan of the air conditioner runs and circulates
the air in the room. To activate this function mode, press the
MODE button on remote or control panel until fan only symbol

NOTE: Fan Only mode does
not require that the exhaust
hose be attached.

Cooling Mode

9

appears on the displays. There are three fan speeds:
High Fan Speed
Medium Fan Speed
Low Fan Speed

Cooling mode cools and dehumidifies the air. If the ambient
temperature drops below the temperature you selected, the
compressor turns off and the unit functions with the fan only. When
the temperature rises above the temperature you selected, the
compressor turns on again.

Dehumidifying Mode

Sleep Mode

Automatic Mode

Whether your desired temperature can actually be reached
depends on the ambient conditions. The room temperature
remaining above the set temperature is normal.

To activate this function mode, press the mode button until the
cooling symbol appears on the displays. When the cooling

mode is set the compressor will start in approximately three
minutes.

Set the thermostat by using the Up and Down buttons. The
thermostat is adjustable between 61°F - 86°F in one degree
increments. You can switch between Fahrenheit and Celsius by
pressing the ºC / ºF Button.

During the Dehumidifying mode, the unit will condense water out of
the air and exhaust it through the exhaust hose. The ambient
temperature in the room will probably drop by a few degrees while
using the Dehumidifying mode.

To activate the Dehumidify Mode, press the mode button until the
dehumidifying symbol appears on the displays. Please note

when changing modes there is an approximate three minute
transition time.

During the Sleep Mode, the air conditioner gradually increases the
set temperature in cooling mode, decreases the noise level and
conserves energy. In Sleep mode the temperature is maintained
for one hour. In the next 2 hours the temperature is gradually
increased by 1°F per hour. After the second hour the temperature
remains the same.

To activate the Sleep Mode, press the sleep button (moon) until the
Sleep symbol appears on the displays. The fan speed is set to

low and cannot be altered. At any time you can cancel by pressing
the sleep button (moon) on your remote control.

In this mode, the air condition is set to run at the optimum
comfortable temperature. When the automatic mode is selected
the cooling function stops when the temperature is below 74°F.
The cooling function and low fan speed starts when the
temperature is between 74°F – 78°F Cooling function and medium
fan speed starts when the temperature is between 78°F – 81°F.
Cooling function and high fan speed starts when temperature is
above 81°F. To activate the function mode, press the MODE

EdgeStar Portable Air Conditioner 10

button on the remote control until the Automatic symbol
appears.

Setting the Temperature

)

Turbo Mode

Timer (Delayed Switch
ON/OFF

Function

To set the temperature in cooling mode, use the Minus and Plus
buttons on the remote. The temperature range is 61° to 86°
Fahrenheit. Adjust the temperature until you reach your desired

setting.

In this mode, the air conditioner is set to run at the lowest
temperature 61°F and high fan speed. To activate this function
mode, press the TURBO button on the remote control ONLY.

This function mode enables a delayed switch ON or OFF for this air
conditioner. The time (hours) delay can be set, enable, and
disabled from the both the remote control and control panel.

SETTING DELAYED SWITCH ON TIMER FROM REMOTE
CONTROL

Switch on the air conditioner, select the function mode (cooling/ fan only /
dehumidifying only), set temperature and fan speed. Then switch off the
unit. To activate the delayed switch on function, press the ON timer
button and set the desired time delay ON hours (from 1 to 12 hours) by
pressing the ON timer button. Once the delayed switch on timer is set,
press the SET timer button to confirm the setting. The symbol and the
delay countdown timer will appear on the remote control display. When
the delay time set has elapsed, the air conditioner switches on with last
selected settings. To cancel the delayed switch on function, press timer
button until symbol disappears on the display.

SETTING SWITCH ON TIMER FROM CONTROL PANEL

Switch on the air conditioner, select the function mode (cooling/ fan only /
dehumidifying only), set temperature and fan speed. Then switch off the
unit. Press the Timer button and set the desired time delay ON hours
(from 1 to 12 hours) by pressing the
switch on timer is set, press the Timer button to confirm the setting. The
symbol and the delay countdown timer will appear on the control panel
display. When the delay time set has elapsed, the air conditioner switches
on with last selected settings. To cancel the delayed switch on function,
press Timer button until symbol disappears on the display.

+ and – buttons. Once the delayed

SETTING SWITCH OFF TIMER FROM REMOTE CONTROL

With the air conditioner operating in any function mode, press the OFF
timer button then set the desired time delay OFF hours (from 1 to 12
hours) by pressing the OFF timer button. Once the delayed switch off
timer is set, press the SET timer button to confirm the setting. The symbol
and the delay countdown timer will appear on the remote control display.
When the delay time set has elapsed, the air conditioner switches off. To
cancel the delayed switch off function, press until symbol disappears on
the display.

SETTING SWITCH OFF TIMER FROM CONTROL PANEL

11

Celsius/Fahrenheit
Temperature Display

With the air conditioner operating in any function mode, press the
Timer button and set the desired time delay OFF hours (from 1 to
12 hours) by pressing the + and – buttons. Once the delayed switch
off timer is set, press the Timer button to confirm the setting. The
symbol and the delay countdown timer will appear on the control
panel display. When the delay time set has elapsed, the air
conditioner switches off. To cancel the delayed switch off function,
press Timer button until symbol disappears on the display.

Press the C°/F° button on remote control ONLY to change the
temperature measurement between Celsius and Fahrenheit.

Energy Saving Guide

Read and follow the guide below to get the best performance and
efficiency from your portable air conditioner:

 Do not cover the air outlet (exhaust) while in use.
 Do not place the unit in front of curtains or drapes- to ensure

they do not obstruct the air intake.

 Minimize the length of the exhaust hose.
 Make sure the exhaust hose is as straight as possible and avoid

kinks or bends.

 Keep curtains, blinds or drapes closed during the sunniest part

of the day.

 Use the timer to operate the unit before it is needed. For

example, set the timer to turn on the unit in cooling mode for 3
or more hours to cool the room before you arrive. You may want
to operate the unit all day if you live in a warmer climate.

 Minimize the heat sources (direct sunlight, computers, servers,

people, etc.) in the room.

 Close all windows and doors.
 Use the unit in a contained room. For example, a room with four

walls and a ceiling, instead of a partitioned studio, or
warehouse.

 Make sure the unit is on a level surface.
 Minimize the amount of humidity in the room. For example, run

the unit as a dehumidifier.

 To prolong the compressor's life, please wait at least 3 minutes

before turning the unit back on after shutting it off.

 Inspect and keep the pre-filters clean by cleaning regularly.
 Perform routine maintenance.

EdgeStar Portable Air Conditioner 12

Cleaning the unit

Cleaning the pre-filter

Warning: Never operate
the unit without the pre­filter.

Preparation for Storage

Maintenance

Clean the air conditioner and filters regularly to maximize
performance and efficiency, and prolong the unit’s life. Be sure to
always unplug the air conditioner from the power outlet before
cleaning.

Use a soft dry cloth to wipe the body clean. If necessary, use
lukewarm water to dampen a cloth to clean the unit.
Use a soft bristle brush to clean between the vents.
Carefully use a vacuum cleaner to clean the condenser coils.

Never use abrasive chemicals, volatile substances, gasoline,
detergents, chemically treated cloths, or other cleaning solvents
that may damage the cabinet exterior.

Never spray water directly on the unit.
To clean the pre-filter, follow the steps below:

1) Power off the unit and remove the pre-filter.

2) Use a vacuum cleaner or tap the filter lightly to remove loose
dust and dirt, then rinse thoroughly under lukewarm running water
(below 104°F). You may use a mild soap and water solution if
needed. Allow the pre-filter to air dry in a cool and shaded place.
Dry thoroughly before reinstalling.

Clean the pre-filter periodically. If the unit is used in a dusty
environment you may need to clean it on a weekly basis.

If you are not going to be using the unit for an extended period of
time, follow the instructions below before storing your unit:

1) Drain all the water from the unit’s reservoir. Operate the unit in
fan mode for a few hours to thoroughly dry any moisture left on the
coils inside the unit.

2) Power off the unit, and clean or change the filters.

3) Unplug and carefully wind the power cord.

4) Remove the exhaust hose and duct connectors and keep them
in a safe place.

13

TIP: Run the unit before it is
needed. For example, run the
unit in the morning before the
area gets hot, and continue to
run the unit all day long in
order to maintain a low
temperature.

Troubleshooting

Follow the troubleshooting guide below to resolve common issues.

Issue Possible Cause Solution

My air conditioner is
not functioning at all.

My remote control
does not work and the
indicator light on
remote does not turn
on.

My air conditioner is
making a loud noise.

My air conditioner is
making a continuous
metallic knocking or
pinging sound.

My air conditioner is
leaking.

My air conditioner runs
for a little while and
then it trips the power
cord or the circuit
breaker.
The control panel
lights blink randomly.
No air comes out the
left side of the air vent.

Unit is not receiving
power.

Make sure the unit is
plugged in to a

grounded outlet.
LCDI power cord is
tripped.

Press the Reset button

on the LCDI cord.
Insufficient power. Move the unit to

another outlet. Check

your circuit breaker.

(Refer to the rating

label on the back of

the unit to determine

the Amperage draw).
Water reservoir is full. Drain the unit and

restart.
Control panel is
disconnected.

If no indicator lights

turn on, contact

customer service.
Batteries not installed. Install new batteries.
Bad batteries. Replace the batteries.
Batteries installed
incorrectly.
A defective remote
control.

Reinstall the batteries

correctly.

Contact customer

service.
The unit is not level. Make sure the unit is

on a level surface.
A foreign object has
jammed the fan.
The floor below the
unit is uneven.
Unit may have been
shipped on its side.

Remove the object

from the fan.

Move the unit to a

level surface.

Shut off the unit. Let

the unit sit on a level

surface for at least 24

hours and restart.
Damaged compressor. Contact customer

service.
Drain plug is removed. Attach the drain plug.
Cracked base pan. Contact customer

service.
The air conditioner
may be plugged into
an outlet that can not
supply the correct

Contact an electrician

if the unit works in a

different room or

circuit.
amount of current.
Unit may have a faulty
control panel.
The unit is designed to
blow air from the right.

Contact customer

service.

This is normal

operation.

EdgeStar Portable Air Conditioner 14

NOTE: If the ambient
temperature is above 90°F the
unit may not blow cold air.

Troubleshooting continued

Issue Possible Cause Solution

My air conditioner is
not cooling at all.

My air conditioner
blows cold air, but
does not lower the
room temperature.

Unit is not operating in
cooling mode.

The compressor is not
on.

The ambient
temperature is too
high.
The filter may be dusty
or blocked.
Blocked exhaust port. Remove any

The unit is not vented. The unit must be
The area of the room

is too large.

Open windows and
doors.
Too many heat
sources.

The room/garage may
be inadequately
insulated.
The ambient
temperature is too
high.

Direct sunlight is
heating the room.

The filter may be dusty
or blocked.
Dirty condenser coils. Carefully vacuum the

Obstructed air intake
or exhaust ports.

Set the unit to be in

cooling mode, and

lower the set

temperature (pg. 13).

The compressor may

take up to 3 minutes to

turn on, or longer if it is

too warm.

Lower the room

temperature to be

below 90°F degrees.

Clean the filters.

(pg. 16)

obstructions in the

exhaust hose and port.

vented. (pg. 4)

Minimize the size of

the area to be cooled,

i.e. adding a drop

ceiling. Use more than

one unit to cool the

area, or use a larger

unit.

Close any open doors

and windows.

Remove or shut off

additional heat

sources such as radio

equipment, servers,

etc.

Properly insulate the

room to be cooled, i.e.

using fiberglass.

The unit may not work

if the room

temperature is above

90°F.

Close curtains or pull

down blinds, and

minimize the direct

sunlight into the room.

Clean the filter and

replace it if needed.

coils clean.

Remove anything

blocking the ports.

15

Specifications

Description of product Portable Air Conditioner

Model AP13000W

Voltage/Frequency AC 115V~60Hz

Input Power 960W

Current 8.6A

BTU 13,000

Color White

Coolant/Quantity R-410A/11.6oz

Timer 12 Hour

Dimensions

18 1/8” x 30 3/16” x 15 9/16”

WxHxD
Weight 63.9lbs

EdgeStar Portable Air Conditioner 16

EdgeStar Limited Warranty

One (1) Year Parts & Ninety (90) Days Labor

This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions
set forth as follows:

WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or
replaced on a mail-in basis to an EdgeStar authorized repair facility.

PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by
EdgeStar under warranty service become the property of EdgeStar.

This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the
purchase and use of this product in residential settings within the United States of America.

WHAT IS NOT COVERED:

The following limitations apply to the coverage of this warranty. This warranty does not cover:

 Labor charges for installation, setup or training to use the product.
 Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any

damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.

 Cosmetic damage such as scratches and dents.
 Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
 Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
 Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses

contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.

 Labor charges incurred 91 days or more after the date of original purchase.
 The use of EdgeStar products in commercial settings.
 Optional accessories, attachments, and appearance items.
 Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
 Products lost in shipment, or theft.
 Products sold AS IS or from an unauthorized reseller.
 Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.

OBTAINING WARRANTY SERVICE:

If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and
warranty service at 1-866-319-5473. Please have your serial number and pro of of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return
authorization number will be refused.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO
STATE.

17

EdgeStar Products

500 N. Capital of TX Hwy, Bldg 5

Austin, TX 78746

Toll Free: 1-866-319-5473
Web: http://www.edgestar.com
E-mail: [e-mail]

Register your product, download owner’s manuals, access additional
troubleshooting resources, and obtain more information on other
great EdgeStar products on the web at: http://www.edgestar.com

Product contents and specifications may change without notice.

Copyright © 2011 Living Direct, Inc. All rights reserved.