Echo 9 Ultra H2 Operation Manual

ECHO 9 Ultra H2 OPERATION MANUAL

The Premier H2 Enriched Water Purification System

Safety Precautions

If a break down occurs, do not make a repair yourself. Contact our customer service center, 1-800-337-7017.

If your machine becomes submerged in water, unplug the power cord from the wall BEFORE removing your machine from the water. Failure to do so may cause electric SHOCK!

NEVER attempt to repair or service the unit yourself. Contact customer service Attempting to do so will VOID your valuable warranty!

NEVER touch the power cord or plug with wet hands

- this may result in electric SHOCK!

Ensure the power plug is firmly and properly inserted into the outlet

- Failure to do so may result in electric SHOCK or fire!

Protect your machine from freezing temperatures and direct sunlight.

1-800-337-7017.

Do Not use your machine at voltages other than specified. Do Not plug in your machine where it will exceed the rating of outlet or electric wiring. Failure to do so can result in fire, injury and / or damage to yourself,or wiring or machine!

Do Not run hot water through your machine.

Do Not clean by pouring water over or spraying the machine.

Hot

Water

Unplug your machine if you plan Not to use it for an extended period of time or turn off the master power switch on the back of the unit. Filter replacement may be necessary

Do Not attempt to repair or service the machine yourself! DO NOT OPEN OR DISASSEMBLE your machine. Contact customer service. Attempting to do so will VOID your warranty! Make sure to use your machine only with potable water suitable for human consumption.

1-800-337-7017

If the appliance makes strange or unusual noises.

pH Reagent Liquid Precautions

Some Helpful Tips

If burning smells are detected, unplug the power cord immediately and contact customer service, to arrange service for your machine at

pH Reagent Liquid Precautions

Do not expose the pH measuring reagent to extreme heat, flames or fire. It is Combustible.

Do Not drink the pH reagent liquid, nor put it in the eyes or apply to the body.

- If the liquid is ingested, induce vomiting immediately and call a doctor.

- If the liquid gets in the eyes, flush immediately and thoroughly with cool water; call a doctor.

- If spilled or dropped on your body, wash if off immediately.

Make sure to keep the pH reagent liquid tightly closed and out of the reach of children.

1-800-337-7017.

Do Not close, bend, pinch, press or otherwise obstruct output ports or hoses.

Some Helpful Tips

For storing your alkaline water, glass or ceramic is best. Always try and keep your stored water cool and away from direct sunlight. Glass is preferable, but you can use plastic. We recomend only high quality plastics. It is always best fresh out of the machine and ideal if consumed on a day to-day basis.

Do Not store alkaline water in stainless steel, bronze or aluminum containers.

Save the box and styrofoam your machine came packed in. This will help if your machine needs to be transported at a later date.

If you are using your machine downstream of a reverse osmosis system or running reverse osmosis water in your home, remineralization of the water will be needed.

Names And Functions

Front Side

LCD Touch Screen

Front Cover

Water Spout

Back Side

Filter Door

115v & 220v Switch Inside Filter Compartment

Speaker

Faucet Cable Port (insert carefully)

Master Power Switch

AC Fuse Holder

Water Outlet

Source Water Inlet

Indicators / Controls

Selection indicator

Hydrogen water button

Filter check button

Setting Indicators / controls

On /Off button

Alkaline water button

Flow indicator

Setting button

Acidic water button

Filter life indicator

j k

Language selection button

Brightness selection button

m n

Volume selection button

Sleep selection button

Exit button

How to Use

Note

Initial operation

Power up your Hydrogen Water Machine.

-Turn power on with master power switch on back of machine.

-The machine will go into power saver mode, automatically. Touch the screen to wake up machine out of “sleep mode”.

Stand-by mode statusStart screen

OFF ON

Start water flow through your machine

- Press the desired water type: Hydrogen (H2) Water, Alkaline Water,or Acidic Water (hypochlorous).

- If you choose Hydrogen Water first, you will hear water entering the machine’s water chambers. This is normal. If you choose Alkaline Water First, the machine startup may be quieter.

4000

FILTER LIFE

Note

The water may initially come out discolored (light to charcoal gray) due to carbon particles in the new filter. This is not harmful and is typical of all carbon filters. Allow the water to flow for 2-3 minutes in the "H

2 water" mode and this will flush out all the carbon dust.

Hydrogen Water

When drinking hydrogen water

Press the "HYDROGEN" button to begin flow of Hydrogen Water. You will hear a voice confirmation that "Echo Hydrogen Water" has been selected, and the display panel will show a green symbol. The Echo Hydrogen Water comes out of the top spout. Nothing comes out of the lower water outlet.

What would I use the Hydrogen Water for?

The pH of Hydrogen water is neither raised nor lowered and would be the same as your source water. You can use it as both drinking water as well as taking medications.

How to shut off the water flow from your machine

When finished using the machine, press the Red power button. The water will stop, the machine will drain water out of the water cell. After a short time, the display panel willl go dark, indicating that the machine is in “sleep mode”.

How To Check The Filter

Press the "FILTER CHECK" button and the display panel will show a digital filter life.

Alkaline Water

NOTE

When drinking alkaline water

※Higher than10pH water is not recommended for drinking for long periods of time.

Press the "ALKALINE" button to select the desired setting from levels 1 - 4.

You will hear a voice confirmation that "Alkaline Water" has been selected, and the display panel will show a Blue symbol and purple number corresponding to the level selected.

Whenever you press alkaline water selection button repeatedly, it changes

level of alkaline water.

NOTE

Your machine will always "remember" the last setting used. If the previous selection was Alkaline Level 2, when you select Alkaline Water again, it will automatically produce water at Alkaline Level 2.

Some uses for the different levels of Alkaline Water

Alkaline water levels Note: pH levels will always vary with different source water(tap water).

Level 1

Level 3

Weak Alkaline water

This level is used for initial consumption period (4-7 days). Let your body adjust slowly to this increase in pH.

Medium to Strong Alkaline water

This is the most common level of alkalinity for drinking purposes. Some people may start to detect a strong taste.

Level 2

Level 4

Weak to Medium Alkaline water

Move up to this level after the initial adjustment period. Adjust to this level for 3-4 days. Most people will drink at level 2 or 3.

Strong Alkaline water

Generally, most people find this very strong tasting and may have powerful detoxifying effects. Not recommended to drink water at a10pH or higher, all the time.

NOTE

222

Acid Water

When using acidic water

※Acidic water has many uses including washing the face, brushing the teeth, used as a mouthwash, or washing the body. Also recommended for cleaning surfaces or creating a natural household cleaner. Irrigate plants and flowers (level 1 acid).

Press the "ACIDIC" button to select the desired acid levels, from 1 - 4.

You will hear a voice confirmation that "Acidic Water" has been selected, and the display panel will show an Orange symbol and an orange number corresponding to the level selected.

Whenever you press acidic water selection button repeatedly, it changes the

number of acidic level.

※Acidic water is not drinking water. Be careful not to drink acidic water, confusing it with alkaline water or hydrogen water.

NOTE

Your machine will always "remember" the last setting used. If the previous selection was Acid Level 2, when you select Acid Water again, it will automatically produce water at Acid Level 2

Some uses for the different levels of Acidic Water

Descriptions of Acidic water levels. Note: pH levels will vary, based on your tap water.

Level 1

Level 3

Weak Acidic water.

Facial cleansing.Used for oral hygiene, mouth wash, irrigating flowers and plants, etc.

Medium to Strong Acidic water.

For cleaning in the kitchen.

Level 2

Level 4

Weak to Medium Acidic water.

For skin care, as an astringent and oral hygiene, gargling, washing your hair, etc.

Strong Acidic water.

For sterilization purposes. Washing Produce, meat, fish, poultry.

How To Use

How to Change Settings

Press the "SETTING" button. When the SETTING screen appears on the display panel, press the desired button for selection.

LANGUAGE SETTING

Press the "LANGUAGE" button. When the LANGUAGE screen appears on the display panel, press the appropriate button for desired language.

VOLUME SETTING

Press the "VOLUME" button. When the VOLUME screen appears on the display panel, press the + button to increse the volume, press the - button to decrease the volume.

BRIGHTNESS SETTING

Press the "BRIGHTNESS" button. When the BRIGHTNESS screen appears on the display panel, press the appropriate button for the desired selection.

SLEEP SETTING

Press the "SLEEP" button. When the SLEEP screen appears on the display panel, press the appropriate button for the desired selection.

Replacing Your Echo® Filter

top of the filter

How to replace the filter

IMPORTANT! Stop water flow prior to filter replacement.

Stop water flow supply by turning power switch on

back side of product to OFF position.

When the digital filter life indicator display 0000, or you see the flickering filter symbol, it is time to replace your filter.

Open the filter housing cover.

Slide the cover to remove it.

0000

FILTER LIFE

Remove the expired filter.

Take hold of the filter securely with your hand, press the top of filter firmly down against the spring loaded mechanism(figure1) to disengage the top of the filter and then pull it toward you (figure 2)and up to remove it.

The upper part of the filter is separated from housing by pressing firmly down. Once you have engaged the spring loaded mechanism, you can then easily remove the filter from the main body by pulling it toward you.

Remove filter with the same as method above.

Insert the new filter into the compartment.

Remove the plastic caps covering both ends of the new filter.

Set the large opening (on the bottom of the filter cartridge) onto the base in the center of the filter cushion.

Push the filter down and into the housing compartment ensuring the opening at the top of the filter is seated properly into the fitting, at the top of the housing.

Change filter with the same as method above.

Once new filter is installed, rotate the filter until the arrow on the filter is aligned

with the arrow on the machine. Your Echo® lter is equipped with a genomic chip. This chip communicates with the

machine how much water has owed through the lter.

The filter life indicator will automatically reset

once the machine detects a new filter present.

Echo® 9 Ultra Replacement Filter

Ultra Replacement Filt

H2 Water Replacement Filter

★

lacement Filt

Make sure the arrow on filter lines up with the arrow on the machine!

4000

FILTER LIFE

Check for leakage by running water through your machine before replacing the housing cover.

Flush out the carbon dust.

The water flowing through will initially come out discolored (light to charcoal gray) due to carbon particulates in the new filter. It is not harmful. Allow the water to flow for 2-3 minutes in the "H2" mode and this will flush all the carbon dust.

Replace the filter housing cover.

Composition Of Filter

Composition of filter

High Performance Carbon Filter

Echo® 9 Ultra Replacement Filter Hydrogen Water Filter

(Coconut Husk)

(NSF / ANSI 42)

(Coconut Husk)

(NSF / ANSI 42)

Recommended period for changing filter

Effective period of filter use may differ greatly depending on season, usage, and environment. (I.E. water pressure, quality, and amount of use)

Please replace filter when prompted by machine or if any one of the below occurs:

- Please replace lter when the water no longer tastes clean.

- Filter replacement may be needed , if you haven’t used your machine in a long period of time.

Measuring The pH of Water

How to measure pH

※Important Note: Water quality and mineral content vary greatly in different Iocations and will directly impact machine performance with respect to pH and hydrogen production.

Fill the three test containers provided about 1/2 full

with alkaline, acidic, and H2 water each.

Add 2 or 3 drops of the pH reagent into the container

and stir if needed.

If the reagent and water are not mixed well, the correct result may not occur, mix well.

The pH value is determined by matching the color

on the pH color chart provided. A digital pH meter is more accurate than reagent.

- DO NOT consume water containing pH reagent.

- Keep the pH reagent Iiquid and color chart away from OPEN FLAMES!

Caution

- If contact with eyes, flush Iiberally with fresh water, and seek medical help.

- If ingested, induce vomiting, and seek medical help.

ALKALINE

WATER

ALKALINE

WATER

ACIDIC WATER

Counter Top Installation Instructions

Connecting to a Standard Faucet

diverter valve

Source water

Dust Pre-Filter

Warning! Make sure the arrow on the

dust pre-lter is pointing the same direction as the water ow.

Connecting to a Cold Water Valve

Warning!

Make sure the arrow on the dust pre-lter is pointing the same direction as the water ow.

T-A dapt er

Source water

Cold Water Valve

inlet

Dust Pre Filter

outlet

inlet

outlet

Installation: Diverter Valve

Before installing, shut o water supply.

Caution

[Figure 1]

diverter valve

Remove aerator from faucet. Attach

diverter valve. Use sizing rings and grommet if needed.

[Figure 3]

inlet

Push the 1/4in.(PE) hose all the

way in the water inlet at the bottom of the machine.

[Figure 2]

diverter

PE Hose

Connect 1/4 in.(PE) hose to the

diverter in "Figure 2". Shown above.

[Figure 4]

inlet

Connect stainless steel acid line

to the acidic outlet and allow it to drain into your sink.

outlet

[Figure 5]

After finishing the connection of

"Figure 4" open the water supply valve and adjust the water pressure.

[Figure 6]

Check for leaks on all connections

after installation is completed.

Installation Procedure 2

Before installing, shut o water supply.

Caution

[Figure 1]

Cold water valve

Loosen the nut of the cold water

valve.

[Figure 3]

inlet

Push the 1/4in.(PE) hose all the

way in the water inlet at the bottom of the machine.

PE Hose

t-adapter

Connect 1/4 in.(PE) hose to the

t-adapter in "Figure 2"

inlet

Connect stainless steel acid line

to the acidic outlet and allow it to drain into your sink.

outlet

[Figure 2]

[Figure 4]

After finishing the connection of

"Figure 4" open the water supply valve and adjust the water pressure.

[Figure 5]

[Figure 6]

Check for leaks on all connections

after installation completed.

Installation Precautions

When using a Reverse Osmosis filter prior to the machine, you will need to verify the R.O. storage tank pressure is 11-13psi.

Caution

You will also need to remineralize the water to have at least 100TDS in the water for optimum performance. You can purchase a TDS meter inexpensively.

Accessories

Water Spout

Manual

AC cord Fitting spanner Elbow Teflon tape

Color chart

pH test kit

Diverter Valve

Manual Dust Pre-Filter

1/4 in.Water

Source Hose(250cm)

1/4 in.Water

Outlet Hose(120cm)

Stainless Steel

Acid Outlet

Product Specifications

Product Manufacture Permission Number

Feature

Model

INPUT Voltage

Power Supply

Power Consumption

Overall Dimension

Applicable Water Inflow Pressure

Applicable Water Temperature

Unit Operation Type

Electrolysis Method

Electrode

Electrolysis Capacity

Electrolysis Setting

No. 610 by KFDA (Korea Food & Drug Administration)

Hydrogen/Ion Water Generator

ECHO 9 Ultra H

AC 120V or 240V, 50Hz~60Hz

SMPS

Max 1100W

10.4 x13.7 x 6.9 (WxHxD)in.(264.16x347.9x175.26) cm

10~71psi / .7 ~ 5Kgf/cm2

41~86ºF / 5ºC~ 29ºC

One Touch Automated Start

Continuous Electrolysis

9 Electrodes (5 Layers of Platinum over Titanium)

DARC system (3.5L/min. at 49.8psi)

2 Water / Alkaline (4 levels) / Acidic (4 levels)

Automatic Cleaning

pH Value

Filter Replacement

Filter Composition

Filter Life

Filter Life Indicator

Patented Anti Scaling Technology

pH 4.0(±0.5)~11.5(±0.5)

Easy Replaceable Cartridge

Silver Activated Carbon, KDF55, Tourmaline

1056gal./4000L

LCD Graphic Display, Voice Prompt

Protection type and class against electric shock : Class Ⅱ device, Type B applied part

Echo® Digital Faucet: Names And Functions

Echo® Faucet

Touch Control Panel

Top Water Outlet

Bottom Water Outlet

Body

Functions: Echo® Digital Faucet

Echo® Faucet Display

Water Type / Level Indicator

H2 Water Button

H2 WATER

Acidic Water Button

Power Button

Alkaline Water Button

Replace Filter Indicator

(Replace Filter when flashing!)

Power Button

Start and stop water flow into your machine.

Water Type / Level Indicator

LEDs change color(Green indicates H2, Blue indicates Alkaline, Orange indicates Acidic) correspond to the water type choose and indicate which level (1-4) you are using.

Alkaline Select Button

Use to select alkaline water and the desired level(1~4).

Acidic Select Button

Use to select acidic water and the desired level(1~4).

H2 Water select Button

Use to select H2 Water.

Replace Filter Indicator

When the Orange Replace Filter Light is flashing, it is time to replace your filter.

Accessories (Needed for faucet installation)

Caution

Product Requirement :

Water pressure should be maintained at a constant rate. When the water pressure is too low, water cannot flow through the unit.

Accessories

Faucet

Top Spout

Large Fitting

Bottom Spout

Small Fitting

Hose(5/16")

(Top Spout

Water Hose)

Hose(1/4")

(Bottom Spout

Hose)

Manual

Gasket

(installed under

the Faucet)Circle Plate

Water

Outlet Adapter

Connector cordT-Adapter

pH test kit

Please connect to top of machine for connecting to the Echo® Digital Faucet.

Color chart

(Hole diameter: 5/16”)

Manual allen wrench

Water

Outlet Adapter

How To Connect Water Faucet

To connect the faucet

All the fittings are push in style fittings. To attach the hoses to any fitting, firmly insert the end of the hose into the fitting. Pull firmly to check the connection - you should not be able to pull the hose out. To release the hose from the fitting, you must push the spring loaded ring protruding from the end of the fitting while pulling the hose out.

WARNING: Incorrect installation could VOID your valuable warranty. Professional installation is recommended.

Use appropriate tools to make 1.25 in.

1.25

diameter hole in the location where faucet will permanently set. Make sure the faucet location will allow both spouts on the digital faucet to reach the sink. The center of the hole for the faucet should NOT be more than 2.5 in. from the edge of the sink.

Figure1

Figure2

Red color (Bottom Spout)

Figure3

Center the faucet in the hole properly over

the gasket.

Once centered secure the faucet to the counter

by tightening the circle nut under counter until the faucet is secure and sufficiently tight.

After the faucet is fixed, connect it to fitting

with 5/16” hose(for Alkaline) like figure 4. Check the hose whether it is inserted properly or not. Also, connect it with 1/4” hose (for Acidic) like figure4 and connect the faucet to the body with connector cord.

Figure4

1/4” Red color tube (Bottom Spout)

5/16”White color tube (Top Spout)

White color (Top Spout)

Faucet Connector Cable

water to top spout

water to bottom spout

Place the machine in an appropriate place under your sink.

Connect the 1/4 in. water hose to the small fitting on the red hose extending

from the faucet to the water outlet on the back of the machine. Make sure to push the hose into the fitting so that leaking does not occur. You should not be able to pull the hose out.

Connect 5/16 in. water hose attached to the fitting of the faucet to the

Top Water spout on the machine. Push firmly to check so that leaking does not occur you should not be able to pull the hose out.

Source Water

T-Adapter

Connect the T-adapter to the cold water valve under the sink.

Install the dust pre-filter in the middle of 1/4 inch hose with the arrow pointed towards the machine.

Connect the 1/4 inch hose with dust pre-filter to water source inlet on the bottom of the machine. Push firmly to check so that leaking does not occur - you should NOT be able to pull the hose out.

Carefully plug in the faucet connector cable to the back of the machine. The connection

should be easy to push in. There is only one way to push it in. Do Not force it, or it will be damaged.

Connect the power cord into an appropriate outlet under the sink.

Make sure the outlet always has power. Power to the machine must always be on.

Initial Operation

Plug in your machine and turn the master power

switch on at the back of your machine.

Turn on the water supply to the machine

Supply water by opening the water supply valve.

H2 WATER

Start water flow through your machine and

check for leaks!

- Press the "POWER" button on the top of your faucet to start the water flow then touch the “H2 Water” Button on faucet.

NOTE: The water may initially come out discolored (light to charcoal gray) due to

carbon particulates in the new filter. This is not harmful and is typical of all carbon filters. Allow water to flow for 2-3 minutes in the "H2 water" mode and this will flush out all the carbon dust.

-Press Power Button on faucet to turn the machine off and stop the water flow.

How To Use Alkaline Water

To select Alkaline water

Press the Power Button on the faucet to turn the machine on.

Press the "ALKALINE" button to select the desired setting from levels 1 - 4. The

alkaline water will come out from the top spout of the faucet. The display panel will show Blue LEDs corresponding to the level selected.

NOTE : Your machine will always "remember" the last setting used.

If the previous selection was Alkaline Level 2, it will automatically flow Alkaline Level 2 water through the machine.

To select a different level, press the "ALKALINE" button to move to next level until

the desired level is achieved. The Blue lights will change accordingly.

H2 WATER

Acidic Water

Level 1 Level 2 Level 3 Level 4

Alkaline Water

How to Use Acidic Water

To select Acidic water

NOTE : Acidic water is used for cleaning and sterilization. Drink in small amounts (1 to 2 ounces) case of food poisoning or severe abdominal cramps

Press the power button on the faucet to turn the machine on.

Press the "ACIDIC" button to select the desired setting.

The display panel will show an Orange LEDs corresponding to the level selected. The Acidic water will now come out from the top spout.

NOTE : Your machine will always "remember" the last setting used.

If the previous selection was Acidic Level 2, when you start flow through the machine, it will automatically produce Acidic Level 2.

To select a different level, press the "ACIDIC" button to move to the next level until

the desired setting level is achieved. The Orange LEDs will change accordingly.

Acidic Water

H2 WATER

Alkaline Water

Level 1 Level 2 Level 3 Level 4

How to Use H2 Water

To select H2 Water

Press the power button.

Press the H2 Water button.

The LEDs on the faucet will turn Green.

The H2 Water will come out of the top spout. Water will not come out the bottom spout.

H2 WATER

H2 water

How to turn off the machine with the faucet

With the water running through your faucet press the power button. The water will stop and the display panel will go dark indicating the machine is in standby or "sleep" mode.

H2 WATER

How To Replace The Filter

top of the filter

IMPORTANT!

When the LED filter life indicator light is on,

it is time to replace your filter.

Open the filter housing cover.

slide the cover to the left and remove it.

Stop water flow prior to filter replacement!

H2 WATER

Remove the expired filter.

Take hold of the filter securely with your hand, press the top of filter firmly down against the spring loaded mechanism (figure1) to disengage the top of the filter then pull it toward you (figure 2) and up to remove it.

Once the upper part of the filter is separated from housing by pressing firmly down. and you have engaged the spring loaded mechanism, You can easily remove the filter from the main body by pulling it toward you.

Remove filter with the same as method above.

Echo® 9 Ultra Replacement Filter

H2 Water Replacement Filter

Insert the new filter into the compartment.

Remove the plastic caps covering both ends of the new filter.

Set the large opening (on the bottom of the filter cartridge) onto the base in the center of the filter cushion.

Push the filter down and into the housing compartment ensuring the opening at the top of the filter is seated properly into the fitting, at the top of the housing.

Change filter with the same as method above.

Once new filter is installed, rotate the filter until the arrow on the filter is aligned

with the arrow on the machine. Your Echo® lter is equipped with a genomic chip. This chip communicates with

the machine how much water has owed through the lter.

Once new filter is installed, the filter replace light is no

longer flashing.

Echo® 9 Ultra Replacement Filter

H2 Water Replacement Filter

Make sure the arrow on

★

filter lines up with the arrow on the machine!

Check for leakage by running water through your machine BEFORE replacing the housing cover.

Flush out the carbon dust.

-The water will initially come out discolored (light to charcoal gray) due to carbon particulates in the new filter. This is not harmful. Allow the water to flow for 2-3 minutes in the "H2 Water" mode

and this will flush all the carbon dust.

Replace the filter housing cover.

Trouble Shooting Guide

ResolutionCause(s) Abnormal condition

The Function Display Panel does not come on.

pH test shows alkaline water color as neutral (7) while acidic water color gets yellow (6). This is normal if initial pH is 6.5

Power supply is suddenly cut off while operating the unit.

A power plug is not properly inserted, or it is inserted into a faulty outlet.

The fuse is blown. The fuse is not inserted properly.

Faulty or evaporated reagent: alkaline / acidity are always produced in inverse proportion. Therefore, showing an acidic color means inversely that alkaline water has to be generated from the unit. Lack of alkaline color can result from a chemical reaction where carbonic acid in water evaporates some test reagent elements.

Elevated level of salt in the water or high TDS; extended operation at high pH; sudden change in electrical current. In these cases your machine will shut down automatically to protect the electrodes and circuitry.

Properly insert power plug into a correctly functioning power outlet

Replace the fuse. A spare fuse is located in the rear-panel fuse holder. (8A / 250V fuse)

Test pH value on level 3 or 4 water; replace reagent.

Wait - the unit will become operational again after about one hour. Your Machine has a safety mechanism built-in to protect the electrodes and circuitry. This mechanism will shut the Machine down automatically. This mechanism protects the unit from overuse or excessive electric current.

Low output of alkaline water from the unit.

Filter is clogged. Premature clogging may be caused by sudden drop in water quality and an influx of sediment or other contaminants, which stress the filter.

Low pressure in your household plumbing.

The input hose is bent, kinked or otherwise restricted.

Replace your filter or clean dustpre filter. There may be calcium build up in the top spout. Clean the machine with commercial (30%) vinegar. Call Customer Support to order new filter.

Ensure water supply valves are fully open. The water pressure in house may be too low.

Straighten the bent hose.

ResolutionCause(s) Abnormal condition

The Function Display Panel / display indicators do not come on even after turning the tap on.

Strange smell from Alkaline water.

Water appears murky; white snow like particles in the bottom of your glass.

Faulty PCB (Printed Circuit Board)

Expired filter from ordinary use or premature clogging due to contaminants in water quality.

Sudden change in water quality with elevated level of Sulfur (not Chlorine). Elevated Sulfur levels are observed in some areas during summer months. These levels fall within safe drinking water standards, yet will cause a reaction with ionized water causing a unique smell.

You have high hardness (calcium primarily) in your water. The white is extracted CaCO carbonate). After Co

(Calcium

in water is bonded with Ca where elevated levels of CO

exist in your water. In water where elevated levels of CO

exist, what you see after

ionization is Co

in the water

bonded with Ca.

Immediately unplug the unit and contact Customer Svc. arrange service.

Replace your filter.

Select lower pH level (1-2). If still present, filter replacement may be necessary.

This is calcium and is harmless. You can lower the alkaline setting to 1 or 2. Lower the voltage to the electrodes. Typically this only occurs in extremely hard water. You can also add a softening pre-filter.

At first no smell, but then smell from the alkaline water about one hour after.

Water leakage from the filter cartridge housing.

No acid water flow from the acidic output port.

Your water bottle needs cleaning. Expired filter. Dish washer detergent is embedding itself in the bottle’s materials.

Filter not installed correctly into filter housing.

Acidic output hose is bent, kinked or otherwise restricted.

Clean your bottle or container. Select lower pH level (1~2). Replace your filter. Change dishwasher detergent brand

Remove your filter and reinstall it properly following the filter replacement instructions. Increase the quantity of source water inflow.

Straighten the bent hose; increase water flow from supply.

Notes

www.synergyscience.com

www.echoh2water.com

Toll Free 800-337-7017

Local 011-407-287-5392

Echo 9 Ultra H2 Operation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual