Owner’s manual
Please read this guide carefully
before using your DC14.
Manuel d’utilisation
Veuillez lire attentivement ce
manuel avant d’utiliser votre DC14.
16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 1
Important safety instructions
Dyson Helpline contact us at
1-877-397-6622
2
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
When using an electrical appliance, basic precautions should always be
followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY
:
1 Do not leave appliance when plugged in. Unplug from electrical outlet
when not in use and before servicing.
2 Do not use outdoors or on wet surfaces or to vacuum water or other liquids
– electric shock and personal injury could occur.
3 Do not allow to be used as a toy. Close attention is necessary when used
near children.
4 You are responsible for making sure that your vacuum cleaner is not
used by children or by anyone unable to operate it properly.
5 Use only as described in this manual. Use only with Dyson recommended
or approved attachments and accessories.
6 Check to ensure your electricity supply corresponds to that shown on the
rating plate, which can be found on the base of the machine between
the wheels. The machine must only be used as rated.
7 Do not use with a damaged cord or plug. If the machine is not functioning
properly, has been dropped, damaged, left outdoors, or immersed in
liquid, do not use the machine and contact the Dyson Helpline at
1-877-397-6622.
8 Do not pull or carry by the cord, do not use the cord as a handle, do
not close a door on the cord or pull the cord around sharp edges or
corners. Do not run the machine over the cord. Keep the cord away
from heated surfaces and open flames.
9 Do not unplug by pulling on the cord. To unplug, grasp the plug, not
the cord.
10 Do not handle the plug or machine with wet hands.
11 Do not use the machine without the Clear bin
TM
and the filters in place.
12 Do not put any objects into openings in the machine. Do not use with
any opening blocked; keep free of dust, lint, hair and anything that
may reduce air flow.
13 Keep hair, loose clothing, fingers, and all parts of body away from
openings in the machine and moving parts such as the brushbar.
14 Do not use the machine to pick up sharp hard objects, small toys, pins,
paper clips etc. because they may damage the machine.
15 The use of an extension cord is not recommended.
16 Store the machine indoors. Put the machine away after use with the
cord coiled safely, to prevent tripping accidents.
17 Turn off all controls before unplugging.
18 Take extra care when cleaning on stairs; always work with the machine
at the bottom of the stairs. Do not put the machine on chairs, tables
etc, keep it on the floor.
19 Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
20 Do not use to pick up flammable or combustible liquids, such as
gasoline, or use in areas where they may be present.
21 When vacuuming, certain carpets may generate small static charges in
the Clear bin
TM
or wand. These are not associated with the electricity
supply. To minimize any effect from this, do not put your hand or insert
any object into the Clear binTMunless you have first emptied it and
rinsed it out with cold water.
22 Use only identical Dyson replacement parts.
23 Do not carry out any maintenance or repair work other than that shown
in this manual or advised by the Helpline.
SAVE THESE INSTRUCTIONS
THIS APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Polarization instructions
To reduce the risk of electric shock, this appliance has a polarized plug (1 blade
is wider than the other). This plug will fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet, reverse the plug. If it still does not fit,
contact a qualified electrician to install the proper outlet. Do not change the
plug in any way.
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3
Contents
www.dyson.com
Owner’s manual
Please read this guide
carefully before using
your DC14.
Important safety instructions Page 2
Box contents 4
Assembling your DC14 5
Using your DC14 6
Using your DC14 tools 7
Emptying the Clear bin
TM
8
Cleaning the Clear bin
TM
9
Washing the filter 10
Finding blockages 11
Brushbar maintenance 12
Accessory instructions 13
DC14 accessories 15
Warranty and customer care 16
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4
Box contents
CAUTION
•Please see the back of
the manual for optional
accessories.
•If you have any questions,
please call the Dyson
Helpline at 1-877-3976622 or log on to
www.dyson.com
Stair tool Brush tool Crevice tool
Wand release button
On/off switch
Cyclone release button
and Bin emptying clip
Airway inspection valve
Valve release buttons
Soleplate
Shroud
Wand cap
Upper cord hook
Hose release button
Brushbar housing
Wand
Brushbar on/off
Hose button
Carry handle
Motor protection valve
Washable filter
release button
Hose
Lower cord hook
U bend release button
Airway inspection (U bend)
DC14 wand
Upper cord hook
Box contents
Dyson Helpline contact us at
1-877-397-6622
16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 4
A
B
5
Assembling your DC14
A Slide hose into guides at
back of machine and click
into place.
B Slide wand straight down
in to hose until it clicks
into place. Ensure hose
does not bend.
Click wand handle into top
of machine.
Click tools into place.
Wind cord counter-clockwise
around cord hooks and
secure with clip. To quickly
release cord, rotate upper
cord hook.
Assembling your DC14
CAUTION
•Ensure the wand cap
cover is closed.
•Ensure hose is kept
straight when inserting
wand into hose.
•Do not plug into
electrical outlet until
fully assembled.
Use the carry handle to lift
the machine.
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Using your DC14
6
Tools
A Push back wand cap.
B Pull wand from inside
wand handle until it locks
into place.
Using your DC14
CAUTION
•The machine is intended
for domestic use only.
•Fine dust such as plaster
dust should only be
vacuumed in very
small amounts.
•Do not press the cyclone
release button while
carrying the machine.
•Ensure the cyclone pack
is secured to the machine.
•Do not shake the
machine while carrying.
•Keep hair and loose
fabrics away from wand
cap when machine is on.
•Use machine in Bare
Floor mode on fine or
delicate carpets.
•Ensure the machine
is in an upright
position before
adjusting the setting.
After plugging machine into
electric outlet, press on/off
button 1, push cleaner head
down with foot and pull
handle towards you.
C Press button to release
hose and wand handle
from machine.
D To push wand back inside
hose, ensure hose is straight.
Press the wand release
button and push wand
back inside wand handle.
A
B
C
1
1
2
Brush control system
1 Bare floors: Use this setting
to stop brushbar from
turning when vacuuming
delicate rugs and bare floors.
2 Carpets: Use this setting
so brushbar turns when
vacuuming carpets.
Note: the brushbar will not
turn until you begin to vacuum.
Dyson Helpline contact us at
1-877-397-6622
D
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7
Using your DC14 tools
A Tools can be fitted directly
to the end of the wand
for cleaning hard to
reach places.
B To fit tools directly to hose,
first extend the wand.
Then press side buttons to
remove wand handle from
the hose.
C The tools can be fitted
directly to the end of
the hose.
For your safety, when the
hose is fully extended,
grasp firmly by the hose,
not the tool.
Using your DC14 tools
Always work with the
machine at the bottom
of the stairs.
CAUTION
•Powerful suction can
cause the hose to ‘pull
back’ in use – please
take care when
cleaning stairs.
•To avoid personal injury
and to prevent the
machine from falling
when cleaning stairs,
always place it at the
bottom of the stairs.
A
C
B
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Emptying the Clear bin
TM
8
Empty the Clear binTMas
soon as the MAX mark is
reached. Press cyclone
release button to release
cyclone from machine.
Option A
Push the red bin emptying
button as shown to release
the bin base and empty
directly into trash.
Option B
Emptying into a bag is
recommended for allergy
sufferers. Place bin in bag
and push red bin emptying
button to release bin base.
Emptying the Clear bin
TM
Let the dust settle, close
bin base securely before
removing from bag.
CAUTION
•Turn power off and
unplug before emptying
the bin. Failure to do so
could result in electric
shock or personal injury.
•Do not use the machine
without the Clear bin
TM
in place.
Dyson Helpline contact us at
1-877-397-6622
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9
Clean shroud with a cloth
or small brush to remove
lint or debris.
Cleaning the Clear bin
TM
Clean Clear binTMwith a cloth
or small brush.
• Do not use detergents,
polishes or air fresheners.
• Do not immerse the
machine in water.
• Ensure the bin is completely
dry before refitting.
Cleaning the Clear bin
TM
Cleaning the shroud
(if necessary)
Ensure the bin has been
emptied and bin base
is open.
Press catch A to release
Clear bin.
TM
Replacing the bin
A Hold the carry handle and
place the cyclone into the
Clear bin.
TM
B Line up the catches and
push down to click into
place. Ensure the Clear
binTMis secure before
replacing on the machine.
A
B
A
CAUTION
•Do not use detergents,
polishes or air fresheners
to clean the Clear bin.
TM
•Do not immerse the
machine in water.
•Ensure the bin is
completely dry
before refitting.
Cleaning the Clear bin
TM
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16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 9
Washing the filter at least
every 6 months
10
The filter may require
washing more frequently
than 6 months based on
individual vacuuming habits.
Press cyclone release button
A to release cyclone pack.
Accessing the filter
Lift washable filter release
button B and remove filter
from machine.
Washing the filter
• Wash filter and case in cold
water only.
• Only wash blue foam and
yellow cage.
• Do not use detergent.
• Do not put the filter in the
dishwasher, washing machine,
oven, tumble dryer, microwave
or near an open flame.
CAUTION
•Filter must be washed
every 6 months according
to instructions to
maintain performance.
•Turn power off and
unplug before washing
the filter. Failure to do so
could result in electric
shock or personal injury.
•Do not use detergent to
clean filter.
•Do not put the filter in
the dishwasher, washing
machine, oven, tumble
dryer, microwave or
near an open flame.
Wash filter and case until
water runs clear.
Air dry for at least 12 hours.
Ensure filter and case are
completely dry before
refitting onto the machine.
Washing the filter at
least every 6 months
B
A
Dyson Helpline contact us at
1-877-397-6622
16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 10
11
Finding blockages
B
A
C
D
Check tools are clear
of blockages.
Release wand from
vacuum
A Remove wand by pressing
hose button and sliding
hose off wand. Check
inside wand and hose
for blockages.
B Press hose release button
at front of machine and
slide hose out with lower
cord hook at rear.
U bend inspection
C Tilt machine forward, slide
out U bend and check
inside for blockages.
Airway inspection
D Squeeze valve release
buttons and check inside
for blockages.
CAUTION
• Turn power off and unplug
before checking for
blockages. Failure to do so
could result in electric
shock or personal injury.
• If any part of your machine
becomes blocked, it may
overheat and then
automatically shut off.
Unplug machine and
leave to cool down.
•Please note: Clearing
blockages is not covered
by your machine’s
limited warranty, please
call the Dyson Helpline
on 1-877-397-6622.
•Beware of sharp objects
when clearing blockages.
•Refit all parts of the
machine before using it.
•If you hear a loud rachet
noise it means the
brushbar is obstructed.
•Disconnect the machine
before removing the
obstruction.
Finding blockages
DC14 wand
www.dyson.com
16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:12 Page 11
12
Brushbar maintenance
Brushbar maintenance
CAUTION
•Turn power off, unplug
machine and allow
machine to cool for 1
hour before brushbar
maintenance. Failure
to do so could result
in electric shock or
personal injury.
•Ensure soleplate is
in correct position
before use.
•Make sure all parts
have been replaced
securely before using
your machine.
Lie cleaner on its front.
Undo soleplate fasteners
using a coin and remove
soleplate.
Rest the three tabs on inside
of bumper strip and secure
soleplate back into position.
Ensure soleplate is in correct
position before use.
Dyson Helpline contact us at
1-877-397-6622
Remove lint and hair from
brushbar.
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13
Accessory instructions
Instructions for use
Instructions for use
www.dyson.com
1
Remove soleplate
2
Remove brushbars
4
Replace soleplate
3
Replace brushbars
Mini Turbine Head
For cleaning confined spaces
such as upholstery, stairs and
the car.
• Car cleaning
Maintenance indications Maintenance indications
1
Sprinkle Zorb onto carpet
2
Ensure machine is
turned off
4
Vacuum the carpet
3
Work into carpet pile
• Carpet cleaning
Zorb Carpet powder
Please read your Dyson
Owner’s Manual carefully,
including the safety
instructions, before attaching
or using any of the tools.
•Not all accessories
available with all models.
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14
Accessory instructions
Dyson Helpline contact us at
1-877-397-6622
Instructions for use
Instructions for use
Please read your Dyson
Owner’s Manual carefully,
including the safety
instructions, before attaching
or using any of the tools.
•Not all accessories
available with all models.
1
Carpet – Press rear pedal
2
Bare floors – Press front
pedal
Low reach floor tool
• Low furniture
16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 14
15
DC14 accessories
DC14 accessories
These items can be used
with your DC14. For further
information visit the Dyson
website www.dyson.com
Cleaning kit
1. Groomer
Long bristles work Zorb
carpet maintenance powder
deep into carpets.
2. Zorb carpet
maintenance (30oz)
Millions of tiny sponges
absorb dirt from the carpet,
to keep new carpets looking
new with none of the
drawbacks of wet cleaning.
3. Dyzolv spot cleaner
(230ml)
Contains 4 active agents to
clean spots and spills e.g.
grease, food, drinks and
soil. Ideal for wool and stain
resistant carpets and rugs.
Do you need spares or
accessories?
Contact the Dyson Helpline at
1-877-397-6622
6 days a week, www.dyson.com
www.dyson.com
Mini turbine head
Improved Mini Turbine head
removes dirt and hair from
upholstery and stairs.
Flexi crevice tool
Extends and flexes to clean
awkward gaps.
Hard floor tool
Long bristled tool prevents
damage to delicate floors.
Low reach floor tool
For easier cleaning under low
furniture.
Stiff bristle brush
Stiff bristles remove groundin and stubborn dirt. Not
recommended for use on
delicate flooring, rugs
or carpets.
Soft dusting brush
Soft bristled tool to gently
dust around the home.Keeps
fans, blinds, TVs and
keyboards dust-free.
Extra filter
To replace your filter while it
is being washed so you are
never without your Dyson
vacuum cleaner.
Mattress cleaning tool
Picks up dust, dust mites and
allergens from your mattress,
comforter and cushions.
16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 15
Warranty and customer care
If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1-877-397-6622 with your serial
number and details of where/when you bought the cleaner. The serial number can be found on the base of your machine
between the wheels.
Most questions can be solved over the phone by one of our Helpline staff.
If your cleaner needs service, call the Dyson Helpline we will discuss with you the options available for service. If your
machine is under warranty, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1-877-397-6622,
or visit Dyson online at www.dyson.com
Thank you for choosing to buy a Dyson.
To help us ensure you receive prompt and efficient service, please register your purchase with us.
There are two ways to do this:
• You can register by completing and returning the enclosed form to us by post.
• Alternatively you can register on line at www.dyson.com
This will confirm your ownership of your Dyson in the event of an insurance loss, and enable us to contact you if necessary. If you have any questions
about your Dyson, please call our customer helpline on 1-877-397-6622, 6 days a week, or log on to our website at www.dyson.com
What is covered
Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of five years from the date of purchase,
when used for private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no cost to you, all labour and
parts to place your vacuum cleaner in proper operating condition during the warranty period. This warranty is subject to the following terms:
What is not covered
Dyson Canada Ltd. shall not be liable for costs, damages, or injuries incurred as a result of:
• Machines purchased from an unauthorized dealer.
• Clearing blockages from your machine.
• Use of parts not assembled in accordance with the Owner’s Manual.
• Careless operation or handling, misuse and/or lack of maintenance or use not in accordance with the Owner’s Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic household purposes within Canada, e.g. for commercial or rental purposes.
• Use of parts and accessories other than those produced or recommended by Dyson Canada Ltd.
Note your serial number for future reference:
Dyson customer care
Limited 5 year
household warranty
DYSON LIMITED MALMESBURY SN16 ORP ENGLAND UK
230-240V 50Hz
1200 W
FOR PATENT INFORMATION SEE OPERATING MANUAL 02422-01-04
DC14
Note your serial number for
future reference:
Terms and Conditions of the
Dyson 5 year limited warranty
Dyson Helpline contact us at
1-877-397-6622
16
16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 16
Warranty and customer care
Warranty Service
• Please fill out and return the Product Registration Form, or register on line at www.dyson.com
• Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number,
date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on
the vacuum cleaner’s rating plate, which is on the base of the machine between the wheels.
• All work will be carried out by Dyson Canada Ltd. or its authorized agents.
• Any replaced defective parts will become the property of Dyson Canada Ltd.
• The fitting of replacement parts will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline on 1-877-397-6622. Most issues can be rectified over the telephone by
our trained customer care staff. If this is not possible Dyson Canada Ltd. will arrange for your vacuum cleaner to be repaired and returned in full
working order at no extra cost to yourself.
Warranty Limitations and Exclusions
• Any representations, warranties or conditions relating to your vacuum cleaner, express or implied, statutory or otherwise, including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by
some provinces and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described above. Dyson Canada Ltd. will not be liable for any consequential
damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by
some provinces and so this limitation may not apply to you.
• In no event shall Dyson Canada Ltd. be liable for any damages arising directly or indirectly from any tort (including negligence or gross negligence)
committed by Dyson Canada Ltd., its affiliates, agents or employees, or for any breach of contract, fundamental or otherwise.
• This warranty gives you specific legal rights. You may also have other rights which vary by province.
This product is protected by the following intellectual property rights:
Patent/Patent Application numbers:
AU 2005263897; CA 2,574,291; EP 1771104; IN 422/KOLNP/2007; KR 10-2006-7027655; MY 20053364; NZ 552160; RU 2007106901; TW 94124788; US 11/632,821; GB 2407784 A; AU 2005266174
CA 2,575,456; CN 200580025372.9; EP 1786568; IN 323/KOLNP/2007; KR 10-2007-7002254; MY 20053420; NZ 552931; RU 2007107593; TW 94125514; AU 2004294771; CA 2,544,609
CN 200480031447; EP 1680232; HK 06112477.1; IN 1997/DELNP/2006; JP 2006-536152; KR 10-2006-7006143; MY 20044301; NZ 545898; RU 2006120054; TW 93133704; AU 2005263890
CA 2,574,689; EP 1768537; IN 423/KOLNP/2007; KR 10-2007-7000619; MY 20053365; NZ 552161; RU 2007106708; TW 94124617; US 11/632,851; EP1361812; GB 2393383; US 2004/0128789
JP 2004-537336; AU 2003269161; CA 2,497,762; EP1542574; JP 2004-539183; US 10/528,804; WO 2004/028329; AU 2003269349; CA 2,499,017; CN 1684619; EP 1542576; JP 2004-539173
MY 20033606; TW 200414888; US 2006-0162119; AU 744408; EP1119282; JP 2002-527132; US 6,519,807; AU 2002231965; EP 1361813; JP 2002-567126; US 2004-0068829; AU 744362; EP 1121043
JP 2002-527131; US 6,572,078; AU 757043; EP 1052923; US 6,691,849; AU 2002226556; EP 1370172; JP 2004-528876; US 2004-0074213; AU 2002225207; EP1361814; JP 3860541; AU 2001240894
EP 1268076; GB 2360719; JP 2003-528704; US 6,835,222; AU 2002-225232; EP 1361815; GB 2372435; JP 2004-520139; US 6,974,488; GB 2372436; AU 637 272; EP 0636338; JP 1948 863; US 5,078,761
Registered Designs and Design Application numbers:
AU154578; EP 000090865-0001; GB 3012888; JP 1213916; USD 509,332; GB 3015739
Please note: Small details may vary from those shown.
Terms and Conditions (continued)
Do not pull
on the cord.
Do not place
on stairs
above you.
Do not put
your hands
near the
brushbar
when in use.
Do not use
near open
flame.
Do not leave
cleaner near
heat sources.
Do not pick
up water or
liquids.
Do not run
over the cord.
Do not pick
up burning
objects.
www.dyson.com
17
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www.dyson.com
JN. 16832 PN. 10672-01-03 31.05.07
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