Operating manual
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Assembly
click click
Wash filter
Wash filter with cold water
at leas t once every month.
Ensure the filte r is completely
dry before refitting.
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Max mode
SV 11
Powerful suction
Dyson customer care
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THANK YOU FOR CHOOSING TO BUY A
DYSON APPLIANCE.
Your Dyson appliance will be covered for parts and
labour (excluding replacement filters where there is no
defect) for 2 years from the date of purchase, as detailed
in the terms of the Dyson guarantee in this Dyson
Operating Manual.
If you have a query about your Dyson appliance, contact
us via the website. Alternatively, call the Dyson Customer
Care Helpline quoting your serial number and details of
where and when you bought the appliance.
Visit our website to register your Dyson full parts and
labour guarantee online, and for online help, support
videos, general tips and useful information about Dyson.
AU: www.dyson.com.au/support
NZ: www.dyson.co.nz/support
DYSON CUSTOME R CAR E
Australia
Website: www.dyson.com.au
Email: aucustomercare@dyson.com
Dyson Customer Care: 180 0 239 766 (Mon-Fri 8:00am to 6:0 0pm ES T,
Sat-Sun 8:30am to 4:00pm EST ).
Address: Dyson Appliances (Aust.) Pty Limited, PO Box 2835, Taren Point,
NSW 2229 Australia.
New Zealand
Website: www.dyson.co.nz
Email: dyson@averyrobinson.co.nz
Dyson Customer Care: 0800 397 667 (Mon-Fri 8:30am to 5:00pm).
Address: Aver y Robins on Ltd., Unit 6, 99 Carbine Road, Mount Wellington,
Auckland, 1060, New Zealand.
IMPORTANT SAFETY
INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ
ALL INSTRUCTIONS AND CAUTIONARY
MARKINGS IN THIS MANUAL AND ON
THE APPLIANCE
Your serial number can be found on your rating plate which is on the
base of the appliance.
This illustration is for example purposes only.
When using an electrical appliance, basic
precautions should always be followed, including
the following:
WARNING
These warnings apply to the appliance,
and also where applicable, to all tools,
accessories, chargers or mains adaptors.
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR I NJ U RY:
1. This Dyson appliance can be used by
children aged from 8 years and above
and persons with reduced physical,
sensory or reasoning capabilities, or lack
of experience and knowledge, only if they
have been given supervision or instruction
by a responsible person concerning
use of the appliance in a safe way and
understand the hazards involved. Cleaning
and user maintenance should not be
performed by children without supervision.
3 EASY WAYS TO REGISTER YOUR DYSON 2 YEAR GUARANTEE
REGISTER
ONLINE
Visit our website to register
your Dyson full par ts and
labour guarantee online.
AU: ww w.dyson.com.au/register
NZ: www.dyson.co.nz/register
2
REGISTER
BY PHONE
Call our dedicated
Helpline.
AU 1800 239 766
NZ 0800 397 667
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
2. Do not allow to be used as a toy.
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Close attention is necessary when used
by or near children. Children should be
supervised to ensure that they do not play
with the appliance.
3. Use only as described in this Dyson
Operating Manual. Do not carry out any
maintenance other than that shown in this
manual, or advised by the Dyson Helpline.
4. Suitable for dry locations ONLY. Do not use
outdoors or on wet surfaces.
5. Do not handle any part of the plug or
appliance with wet hands.
6. Do not use with a damaged cable or plug.
If the supply cable is damaged it must be
replaced by Dyson, its service agent or
similarly qualified person in order to avoid
a hazard.
7. If the appliance is not working as it should,
has received a sharp blow, has been
dropped, damaged, left outdoors, or
dropped into water, do not use and contact
the Dyson Helpline.
8. Contact the Dyson Helpline when service
or repair is required. Do not disassemble
the appliance as incorrect reassembly may
result in an electric shock or fire.
9. Do not stretch the cable or place the cable
under strain. Keep the cable away from
heated surfaces. Do not close a door on
the cable, or pull the cable around sharp
edges or corners. Arrange the cable away
from traffic areas and where it will not be
stepped on or tripped over. Do not run
over the cable.
10. Do not unplug by pulling on the cable.
To unplug, grasp the plug, not the
cable. The use of an extension cable is
not recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or
combustible liquids, such as petrol, or use
in areas where they or their vapours may
be present.
13. Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or
hot ashes.
14. Keep hair, loose clothing, fingers, and all
parts of the body away from openings
and moving parts, such as the brush
bar. Do not point the hose, wand or
tools at your eyes or ears or put them in
your mouth.
15. Do not put any object into openings.
Do not use with any opening blocked; keep
free of dust, lint, hair and anything that
may reduce airflow.
16. Use only Dyson recommended accessories
and replacement parts.
17. Do not use without the clear bin and filter
in place.
18. Unplug when not in use for extended
periods and before maintenance
or servicing.
19. Use extra care when cleaning on stairs.
20. Do not install, charge or use this appliance
outdoors, in a bathroom or within 3 metres
(10 feet) of a pool. Do not use on wet
surfaces and do not expose to moisture,
rain or snow.
21. Use only Dyson chargers for charging this
Dyson appliance. Use only Dyson batteries:
other types of batteries may burst, causing
injury to persons and damage.
22. FIRE WARNING – Do not place this
product on or near a cooker or any other
hot surface and do not incinerate this
appliance even if it is severely damaged.
The battery might catch fire or explode.
23. Always turn ‘OFF’ the appliance before
connecting or disconnecting the motorised
brush bar.
24. FIRE WARNING – Do not apply any
fragrance or scented product to the filter(s)
of this appliance. The chemicals in such
products are known to be flammable and
can cause the appliance to catch fire.
READ AND SAVE THESE
INSTRUCTIONS
This Dyson appliance is intended for household
use only.
Do not use near
naked flames.
Do not pick up
burning objects.
Do not store near
heat sources.
Do not put hands
near the brush bar
when the appliance
is in use.
Do not pick up water
or liquids.
Do not place on or
near the cooker
3
Using the dock
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1
1
click
Light during charging
3.5 hrs
2
click
2
Solid blue:
Charging.
Flashing blue – Not charging
– Re-fit charger or try another
socket. If warning light per sists,
contact the Dyson Helpline.
Lights off:
Charging complete.
Lights during use
Solid amber: Fault – if this
persists contact the
Dyson Helpline.
Flashing red: Fault
(contact Dyson helpline).
Solid blue: 'ON '.
Flashing blue: No power,
charge battery.
Flashing amber: N o power,
temporary fault (e.g. too
hot/cold).
Solid amber: Fault
(contact Dyson helpline).
Flashing red: Fault
(contact Dyson helpline).
5
5