electric scooter
User Manual
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Index
English
Italiano
Español
Français
Deutsch
Polish
Nederlands
Português
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English
electric scooter
Instruction manual
Display
1. Parts and components
Throttle lever
Front brake
Headlight Board
Rear brake
Mudguard
Front brake
Rear light
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Rear brake
2. Safety instructions
Read these instructions thoroughly before using the appliance. Keep this instruction manual for
future reference or new users.
• The company will not assume any responsibility resulting from product misuse or from not
complying with traffic regulations and with this instruction manual.
• This electric scooter is not a toy. Use it with competence, attention and respect for others and yourself.
• Check local current regulations on the use of these kind of products before riding it and make
sure to comply with local traffic regulations. Drive in a civilized way and pay attention to
people and obstacles around in order to avoid accidents.
• Always use the recommended clothing, helmet (fastened), glasses, gloves, shoes, knee pads
and elbow pads suitable for this use.
• The vehicle measures must be proportional to the user. The person riding it must be able to
place both feet easily on the ground while sitting on the saddle.
• When stopping or parking the vehicle, make sure to do it on a flat and safe surface.
• The maximum load allowed by the product is 120 kg.
• It is not allowed to use the product with more than 1 person at a time.
• The misuse of the product or the non-compliance of this instruction manual can cause serious
injury or even death.
• For any serious reparation not described in this manual, contact the Technical Support
Service. Do not try to repair the product by yourself.
• Do not leave the battery near fire or near heat sources. Avoid using defective batteries.
• Do not sit or allow anyone to sit on the product while it is stopped.
• Do not ride the vehicle at night.
• If the user that is going to use the product is not familiar with riding this type of vehicles, it is
recommended that an adult teaches before first use:
1. Acceleration.
2. Deceleration.
3. Braking.
4. Basic riding principles.
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• Before each use, check the brakes, the pressure and condition of the tires and the throttle. If
any unusual noise or fault is detected, do not use the product and contact the Technical
Support Service .
• Any alteration of the product is not allowed, as this can change its performance or damage its
structure causing injuries.
• Make sure to turn off the product before parking it.
• Do not ride the vehicle under rain, snow or wet conditions.
• Avoid the vehicle’s electric parts from getting into contact with water or other liquids. Avoid
riding it near rivers or lakes.
• Supervise young children to make sure that they do not play with the appliance.
Close supervision is necessary when the appliance is being used by or near children.
• For information, technical support and assistance visit the website www.ducatiurbanemobility.it
DRIVING CONDUCT INSTRUCTIONS
• Do not use the phone or listen to music while riding the scooter.
• Only drive when there is enough light as to do it safely. Do not drive at night.
• Drive always holding the handlebar with both hands.
• While driving, your feet must always be comfortably and solidly placed on the board.
• Do not distract during the ride, always look ahead.
• Always ride at a speed as to allow you to stop safely.
• Start braking at enough distance from obstacles, curves and from areas where the type of floor
changes. Remember to release the throttle before braking.
• Do not race other drivers.
• A minimum safety distance of 5 m should be kept from other vehicles.
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3. Warning
Safety measures should be taken before riding.
Wear approved safety elements such as a helmet or kneecaps.
Do not use the vehicle under rain.
The appliance must not be used by more than one person at the same time.
People below 14 years old, above 60 and pregnant women
may not use the product.
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Minimum load allowed: 20 kg maximum load allowed: 120 kg
Do not ride the scooter after drinking or taking medicine.
Do not use the phone or listen to music while riding the scooter.
Pay special attention to the riding when the road has sandstone, ponding, mud, ice, snow,
stairs or when it is wet or dark.
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Do not use the vehicle in dangerous areas where there could be inflammable
or explosive substances, liquid or dust.
This scooter is not designed to ride on vehicle roads or highways.
Check your local current legislation about where it is allowed to ride the scooter.
Do not place heavy objects on the handlebar.
Avoid riding up and down the stairs with the scooter.
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Always drive the scooter holding the handlebar with both hands.
Do not use the scooter with just one foot on the footrest.
Do not activate the throttle while walking next to the scooter.
Do not ride through puddles or othern wet surfaces.
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Watch your head when passing through doorways or when driving indoors.
Do not turn the handlebar suddenly when riding at high speed.
Start braking at enough distance from obstacles, curves and from areas where the type of
floor changes. Remember to release the throttle before braking.
Do not ride fast on stairs, curbs or speed humps.
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Avoid contacting obstacles with the wheels.
Do not touch the product’s motor immediately after riding it, it could burn.
5m
A minimum safety distance of 5 m should be kept from other vehicles.
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4. Product assembly and adjustment
NOTE: The vehicle is shipped folded with the handlebar disassembled.
UNFOLDING THE SCOOTER’S STEM:
1. Raise the stem, place the folding tab in a close position and lower the fixing ring to hold
the tab.
2. Fix the brake with an M6 hex wrench.
3. Paying attention to the rotation direction, tighten the handlebar.
FOLDING THE SCOOTER’S STEM:
1. Slide up the fixing ring to loosen it.
2. Open the folding tab.
3. Lower the folding tab and then the stem.
ACCESSING AND ACTIVATING THE BATTERY
AND ENGINE
The battery and engine are already installed and
connected. To access to any of these, lift the board.
To activate the electric circuit, insert the connector.
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ADJUSTING THE FRONT AND REAR BRAKE
The brakes require periodic adjustment.
• The brake must be at a 5 or 6-mm distance from
the handlebar grip.
• Place yourself on the vehicle to verify the distance
between the handlebar grip and the brake.
• If the distance exceeds the recommended one,
turn the washer on the brake (A) to adjust it.
A
To adjust the brake cable’s tension, adjust the
screw (B) on the rear wheel. This will allow the
wheel to spin freely when the brake is not operated
and will allow the vehicle to stop immediately when
it is pressed.
B
NOTE: After each adjustment, tighten the locknut.
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5. Operation
PUSH BUTTONS
• Power switch: Hold down this push button for a few seconds to turn the scooter on or off.
• Throttle: Use it to start the scooter and to accelerate.
• Brake: Hold it down to stop.
• Function: Press this push button twice to adjust speed.
Select between:
• ECO mode – Eco appears on the display. (up to 6km/h)
• COMFORT mode – D appears on the display. (up to 20km/h)
• SPORT mode – S+ appears on the display. (up to 25km/h)
• Headlight and rear light: Press the function button once to turn the headlight on. While the
lights are on, short press the function push button once to turn them off.
NOTE: The back light will blink when using the brakes.
DISPLAY
• ODO: Total km
• TRIP: Km run since the electric scooter has been turned on
• Battery level
• Speed (Km/h)
A
BATTERY CHARGING
NOTE: Make sure the device is turned off.
A. Open the charging port’s cover located on the
right side of the vehicle and insert the 3-contact
power adapter’s end.
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B. Connect the other power adapter’s end to a
wall power supply. The light indicator will turn red
during charge and will turn green when fully
charged.
NOTE:
• The device comes already charged, but it is recommended to charge it for 6-8 hours before the first use.
• It is also recommended to charge it after each use
and before storing it.
• To avoid the battery from damaging, do not allow the
vehicle to fully discharge.
B
THROTTLE AND BRAKE CONTROL
The throttle is located on the right handlebar grip.
1. Press the throttle (1) towards yourself to increase
speed and release to decrease it.
2. Press the right or left brake of the handlebar to brake.
3. The rear brake is located on the left side of the
handlebar. Press it to brake with the rear wheel.
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6. Cleaning and maintenance
CLEANING
• Clean the vehicle with a soft cloth, water and soap if necessary.
• After cleaning, dry thoroughly any metal parts subject to corrosion, oxidation, etc.
• Lubricate the pivot points on the suspension.
OVERALL MAINTENANCE
• Maintenance should always be performed by qualified personnel.
• Always use original spare parts.
• Any type of reparation must be carried out with the vehicle on the stand and turned off.
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CHECKS TO BE CARRIED
• After a fall, check that the throttle grip operates correctly. To do so, try to accelerate and
decelerate a few times.
• From time to time, check that the brakes operate properly. To do so, move the vehicle pushing
it manually and brake suddenly to ensure they respond.
• Check all the parts of the vehicle are in place and securely assembled.
• Check the wear of the tyres and their pressure.
• Check the wear of the brakes and the throttle cables.
7. Risoluzione dei problemi
ERROR CAUSE
The engine does not work. The battery is not connected.
The battery is low. Recharge the battery.
Electrical problem. Check all connectors.
The rear wheel does not rotate. Engine error. Check the engine.
The engine switches off during
use.
After charging, the vehicle
turns off .
Battery error The battery is old or does not
The vehicle stops suddenly
while in use.
The battery does not charge. Low battery. Replace the battery.
Engine overheating. Release the throttle and wait
The battery is not fully
charged.
work properly.
The battery is frozen. Place the battery in a warm place until it
Fuse error. Replace the fuse.
The cable is damaged. Check and repair or replace
Broken battery charger. Replace the battery charger.
SOLUTION
Check the connectors.
until it cools down.
Recharge the battery.
Replace the battery.
recovers its normal temperature.
the cable.
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8. Specification
Performance index Item
Dimensions
Cycling Requirements
Vehicle Parameters
Battery
L*W*H(mm) 1180x473x1212(mm)
Fold size (mm)
Vehicle weight in running
order (with battery)
Maximum load
Applicable age 16-50
Suitable height
Full speed
Max distance with
one charge
Max climbing angle about 15%
Applicable terrain
Working temperature
Storage temperature
IP
Rated Volt
Battery capacity
Charging voltage 42V
Specifications
1180x473x510 (mm)
28 kgProduct weight
120 kg
130-200 cm
25 km/h
ECO: up to 50km; D: 32km; S+: 28km
Cement and asphalt pavement, flat clay pavement,
no more than 1 cm steps, no more than 5 cm wide
channel.
0 - 45°C
0 - 45°C
IPX4
36V
10,4 Ah
Motor Rated power
Input voltage
Charger
Rated output voltage 42V
Rated current
Charging time
500W brushless
100-240V
1,7A
about 6-7h
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ATTENTION
Treatment of the electrical or electronic device at the end of its life (applicable in
all countries of the European Union and in other European systems with separate
collection system)
This symbol on the product or on the packaging indicates that the
product should not be considered as normal household waste, but
should instead be delivered to a collection point approved for the
recycling of electrical and electronic equipment (WEEE).
By ensuring that this product is disposed of properly, you will help
prevent potential negative consequences for the environment and
health that might otherwise be caused by its improper disposal.
Recycling materials helps conserve natural resources.
For more detailed information about recycling this product, please
contact your local city office, your local waste disposal service or the
point of sale where you purchased it.
In particular, consumers are obliged not to dispose of WEEE as municipal waste, but must
participate in the separate collection of this type of waste through two modes of delivery:
1. at municipal collection centers (also known as recycling depot), directly or through
municipal collection services, where these are available;
2. at the point of sale of new electrical and electronic equipment. Here you can deliver very
small WEEE free of charge (with the longest side less than 9,84in), while larger WEEE
can be delivered in 1-on-1 mode, i. e. by delivering the old product when you buy a new
one with the same functions.
In case of illegal disposal of electrical or electro-nickel equipment, the sanctions provided
for by the current legislation on environmental protection may be applied (valid only for
Italy).
Where WEEE contains batteries or accumulators, these must be removed and subject to
specific separate collection.
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ATTENTION
Treatment of spent batteries (applicable in all countries of the European Union
and in other European schemes with separate collection systems)
This symbol on the product or on the packaging indicates
that the battery should not be considered normal household waste. On some battery types this symbol may be
used in combination with a chemical symbol.
Chemical symbols for Mercury (Hg) or Lead (Pb) are
added if the battery contains more than 0. 0005% mercury or 0. 004% lead.
By ensuring that batteries are disposed of properly, you will help prevent potential negative consequences for the environment and health that might otherwise be caused by
improper disposal. Recycling materials helps conserve natural resources. In the case of
products which, for safety, performance or data protection reasons, require a fixed
connection to an internal battery/battery, it must only be replaced by a qualified service
person.
Hand over the product at the end of its life to suitable collection points for the disposal of
electrical and electronic equipment: this ensures that the battery inside the product is also
treated correctly.
For more detailed information on how to dispose of the used battery or product, please
contact your local municipal office, your local waste disposal service or the point of sale
where you purchased it.
According to Legislative Decree 49/2014 the product is included in the EEE (electrical
and electronic equipment) WEEE management (separate collection).
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WARNINGS
Read the manual and instructions below in full before using the product.
Product name: Scrambler Ducati CROSS-E
Product type: Electric scooter
Year of production: 2020
• Note: To recharge this electric scooter use ONLY the supplied charger labelled ZH42
V1.7ALi with the following output voltage: 41.5V - 1.7A.
• Using another type of charger can damage the product or pose other potential risks.
• Never leave the product to charge unsupervised.
• The charging period of the product must not exceed four hours. Stop charging after four hours.
• The product should only be charged at temperatures between 0 °C and 45 °C.
• If charged at lower or higher temperatures, there is a risk that the battery will offer reduced
performance, potentially resulting in damage to the product and personal injury.
• The product must be used only at temperatures between -10 °C and 45 °C.
• If used at lower or higher temperatures, there is a risk that the battery will offer reduced
performance, potentially resulting in damage to the product and personal injury.
• Store the product at temperatures between 0 °C and 35 °C (the optimum storage
temperature is 25 °C)
• Recharge and store in a dry and open place, away from combustibles (i.e. any flammable
element).
• Do not recharge in sunlight or near open flames.
• Do not recharge the product immediately after use. Allow the product to cool for an hour
before charging.
• If you are away for a certain period of time, for example for holidays, and you entrust the
device to a third party, leave it in a partially charged state (20-50% charge). Not fully
charged.
• The product is often supplied partially charged. Leave it in this state until it is ready to be used.
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Declaration of conformity
Manufacturer's name: MAIWAY INDUSTRY CO., LTD.
The undersigned
Importer's name: M.T. Distribution S.r.l.
Address: Via Bargellino 10, 40012 Calderara di Reno (BO), Italy
certifies
that the design and manufacture of this product
Product brand:
Item model number:
Product type:
The product complies with the following specifications:
MD Directive: 2006/42/EC; LVD Directive: 2014/35/EU; EMC directive: 2014/30/EU
Security standard:
EN 14619: 2015
EN 60335-1:2012 + A11:2014/AC:2014
EN 60335-2-29:2004 + A2:2010
EN 55014-1:2017
EN 55014-2:2015
EN IEC 61000-3-2: 2019
EN 61000-3-3:2013
Name: Alessandro Summa
Position: CEO
Company: M.T. Distribution S.r.l.
Address: Via Bargellino 10, 40012 Calderara di Reno (BO), Italy
Date: 28/04/2020
SCRAMBLER DUCATI
MW21 / Scrambler Ducati CROSS-E
Electric scooter
Alessandro Summa
CEO
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Italiano
manopattino elettrico
Manuale d’uso
Display
1. Parti e componenti
Leva di accelerazione
Freno anteriore
Fari anteriori Pedana
Freno posteriore
Parafanghi
Freno anteriore
Faro posteriore
01
Freno posteriore
2. Istruzioni di sicurezza
Leggere attentamente le seguenti istruzioni prima di utilizzare il prodotto. Salvare questo
manuale per riferimenti futuri o nuovi utilizzatori.
• L’azienda non si assumerà nessuna responsabilità derivata dal mal utilizzo del prodotto o
inadempienze tanto relative alle norme stradali quanto alle istruzioni di questo manuale.
• Questo monopattino elettrico non è un giocattolo. Utilizzarlo con responsabilità, attenzione e
rispetto verso gli altri.
• Verificare la normativa locale vigente in relazione all’uso di questo tipo di prodotto prima di
utilizzarlo e assicurarsi di compiere con le norme di traffico locale.
Guidare in modo responsabile e prestare attenzione alle persone e agli ostacoli nell’intorno in
modo da evitare incidenti.
• Utilizzare sempre l’abbigliamento raccomandato, il casco allacciato, occhiali, guanti, scarpe,
ginocchiere e protettore per gomiti adatti a questo tipo di monopattino.
• Le misure del veicolo devono essere proporzionali all’utilizzatore. La persona che conduce
questo monopattino deve essere in grado di appoggiare facilmente entrambi i piedi sul
pavimento mentre è seduto sul sellino.
• Al momento di fermare o parcheggiare il veicolo, assicurarsi di farlo su una superficie liscia e sicura.
• Il massimo carico permesso dal prodotto è di 120 kg.
• Questo prodotto non può essere utilizzato da più di una persona contemporaneamente.
• Il cattivo utilizzo del prodotto o incompimento delle istruzioni di questo manuale possono
provocare seri danni.
• Per risolvere problemi di mantenimento seri, contattare il Servizio di Assistenza Tecnica.
Non tentare di smontare o riparare il prodotto per conto proprio.
• Non lasciare la batteria vicino al fuoco o fonti di calore.
• Evitare di utilizzare batterie difettose.
• Non sedersi nè permettere che nessuno si possa sedere sul prodotto mentre quest’ultimo è fermo.
• Non condurre il veicolo di notte.
• Nel caso in cui l’utilizzatore che vada ad usare il prodotto non abbia familiarizzato con la guida
di questo tipo di veicolo, si consiglia che venga istruito con una base di conduzione da un
adulto prima di utilizzarlo per la prima volta sui seguenti aspetti:
1. Accelerazione.
2. Decelerazione.
3. Frenare.
4. Regole basiche sulla guida.
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• Controllare i freni, la pressione, la condizione delle ruote e l’acceleratore prima di ogni uso. Se
si rilevano rumori insoliti o qualche anomalia, non utilizzare il prodotto e contattare il Servizio di
Assistenza Tecnica.
• È vietato modificare in alcun modo il monopattino, ciò potrebbe alterare la sua efficienza o
danneggiare la sua struttura e provocare danni.
• Assicurarsi di spegnere il prodotto prima di parcheggiarlo.
• Non condurre il veicolo sotto la pioggia, quando nevica o in caso di nebbia.
• Evitare che le componenti elettriche del veicolo entrino a contatto con acqua o altri liquidi.
• Evitare di condurre vicino a fiumi o laghi.
• Supervisionare i bambini per assicurarsi che non giochino con il prodotto. È necessario super
visionare rigidamentenel caso in cui il prodotto si stia utilizzando da o vicino a bambini.
• Per informazioni, supporto tecnico ed assistenza visita il sito www.ducatiurbanemobility.it
ISTRUZIONI CIRCA IL COMPORTAMENTO ALLA GUIDA
• Non utilizzare il telefono né ascoltare musica durante la guida del monopattino.
• Condurre solamente nel caso ci sia sufficiente luce da poter guidare in modo sicuro.
Non condurre di notte.
• Afferrare sempre il manubrio con entrambe le mani quando si conduce.
• Condurre sempre con entrambi i piedi sopra la tavola in modo comodo e sicuro.
• Non distarsi mentre si conduce e guardare sempre avanti.
• Condurre sempre ad una velocità con la quale si possa frenare in maniera sicura.
• Cominciare a frenare ad una distanza sufficiente da evitare ostacoli, curve e zone che
differiscono in quanto a pavimentazioni. Ricordarsi di lasciare andare l’acceleratore prima di frenare.
• Non fare gare a discapito di altri conducenti.
• Mantenere una distanza di sicurezza minima di 5m dagli altri veicoli.
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3. Avvertenze
Seguire le istruzioni di sicurezza prima di guidare il monopattino.
Utilizzare elementi omologati come caschi o ginocchiere.
Non usare il veicolo sotto la pioggia.
Il monopattino non può essere utlizzato da più di una persona contemporaneamente.
Non possono utlizzare questo prodotto i minori di 14 anni,
maggiori di 60 e donne in gravidanza.
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Peso minimo permesso: 20 kg. Peso massimo permesso: 120 kg
Non guidare il monopattino in caso di assunzione di alcool o medicinali.
Non utilizzare il telefono nè ascoltare musica durante la guida del monopattino.
Prestare attenzione alla guida in presenza di sabbia, pozzanghere, gelo,
neve, scale, in luoghi bui e orari notturni o sul bagnato.
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Non utilizzare il monopattino in zone pericolose in presenza di sostanze infiammabili
o esplosive, liquidi o sporco.
Questo monopattino non è stato progettato per essere guidato in strade e autostrade.
Consultare il decreto legislativo in vigore presso il suo comune
riguardo a dove è concessa la circolazione in monopattino.
Non collocare oggetti pesanti sul manubrio.
Evitare salire o scendere le scale con il monopattino.
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