This manual contains information on limitations regarding product use and function
and information on the limitations as to liability of the manufacturer.
Instruction
Manual
ESCORT558OTC
Version 3.O
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved by Digital Security
Controls Ltd. could void your authority to use this equipment.
This equipment generates and uses radio frequency energy and if not installed
and used properly, in strict accordance with the manufacturer’s instructions, may
cause interference to radio and television reception. It has been type tested and
found to comply with the limits for Class B device in accordance with the
specifications in Subpart “B” of Part 15 of FCC Rules, which are designed to
provide reasonable protection against such interference in any residential
installation. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to television or
radio reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
•
Re-orient the receiving antenna
•
Relocate the alarm control with respect to the receiver
•
Move the alarm control away from the receiver
•
Connect the alarm control into a different outlet so that alarm control
and receiver are on different circuits.
If necessary, the user should consult the dealer or an experienced radio/
television technician for additional suggestions. The user may find the
following booklet prepared by the FCC helpful: ”How to Identify and
Resolve Radio/Television Interference Problems.” This booklet is
available from the U.S. Government Printing Office, Washington, D.C.
20402, Stock # 004-000-00345-4.
MALFUNCTION OF THE EQUIPMENT In the event that this equipment should
fail to operate properly, the customer shall disconnect the equipment from the
telephone line to determine if it is the customer’s equipment which is not working
properly, or if the problem is with the telephone company network. If the problem is
with this equipment, the customer shall discontinue use until it is repaired.
TELEPHONE CONNECTION REQUIREMENTS Except for the telephone
company provided ringers, all connections to the telephone network shall be
made through standard plugs and telephone company provided jacks, or
equivalent, in such a manner as to allow for easy, immediate disconnection of the
terminal equipment. Standard jacks shall be so arranged that, if the plug
connected there is withdrawn, no interference to the operation of the equipment
at the customer’s premises which remains connected to the telephone network shall
occur by reason of such withdrawal.
INCIDENCE OF HARM Should terminal equipment or protective circuitry
cause harm to the telephone network, the telephone company shall, where
practicable, notify the customer that temporary disconnection of service may be
required; however, where prior notice is not practicable, the telephone company
may temporary discontinue service if such action is deemed reasonable in the
circumstances. In the case of such temporary discontinuance, the telephone
company shall promptly notify the customer and will be given the opportunity to
correct the situation. The customer also has the right to bring a complaint to the
FCC if he feels the disconnection is not warranted.
CHANGE IN TELEPHONE COMPANY EQUIPMENT OR FACILITIES
The Telephone Company may make changes in its communications facilities,
equipment, operations or procedures, where such actions is reasonably required
and proper in its business. Should any such changes render the customer’s
terminal equipment incompatible with the telephone company facilities the
customer shall be given adequate notice to the effect of the modifications to
maintain uninterrupted service.
GENERAL This equipment should not be used on coin telephone lines.
Connection to party line service is subject to state tariffs.
RINGER EQUIVALENCE NUMBER (REN) The REN is useful to determine
the quantity of devices that you may connect to your telephone line and still have all
of those devices ring when your telephone number is called. In most, but not all
areas, the sum of the REN’s of all devices connected to one line should not exceed
five (5). To be certain of the number of devices that you may connect to your line,
you may want to contact your local telephone company.
EQUIPMENT MAINTENANCE FACILITY
Digital Security Controls Ltd. 160 Washburn St.Lockport, NY 14094
AVIS: L’étiquette de l’Industrie Canada identifie le matériel homologué. Cette
étiquette certifie que le matériel est conforme à certaines normes de protection,
d’exploitation et de sécurité des réseaux de télécommunications. Industrie Canada
n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le
raccorder aux installations de l’entreprise locale de télécommunication. Le matériel
doit également être installé en suivant une méthode acceptée de raccordement.
L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions
énoncées ci-dessus n’empêchent pas la dégradation du service dans certaines
situations.
Les réparations de matériel homologué doivent être effectuées par un centre
d’entretien canadien autorisé désigné par le fournisseur. La compagnie de
télécommunications peut demander à l’utilisateur de débrancher un appareil à la
suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de
mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la
terre de la source d’énergie électrique, les lignes téléphoniques et les canalisations
d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est
particulièrement importante dans les régions rurales.
AVERTISSEMENT: L’utilisateur ne doit pas tenter de faire ces raccordements
lui-même; il doit avoir recours à un service d’inspection des installations électriques,
ou à un électricien, selon le cas.
L’indice de charge (IC) assigné a chaque dispositif terminal indique, pour éviter
toute surcharge, le pourcentage de la charge totale qui peut être raccordée à un
circuit téléphonique bouclé utilisé par ce dispositif. La terminaison du circuit bouclé
peut être constituée de n’importe quelle combinaison de dispositifs, pourvu que la
somme des indices de charge de l’ensemble des dispositifs ne dépasse pas 100.
L ’Indice de charge de ce pr oduit est 2.
NOTICE: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain telecommunications network
protective, operational and safety requirements. Industry Canada does not guarantee
the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by
the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
User should ensure for their own protection that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage
of the total load to be connected to a telephone loop which is used by the device, to
prevent overloading. The termination on a loop may consist of any combination of
devices subject only to the requirement that the total of the Load Numbers of all
the devices does not exceed 100.
This system has been carefully designed to be as effective as possible. There are
circumstances, however, involving fire, burglary , or other types of emergencies
where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons.
Some but not all of these reasons may be:
■ ■
■ Inadequate Installation
■ ■
A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks and latches on windows
and doors must be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction
to provide the level of protection expected. A reevaluation must be done during
and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available.
■ ■
■ Criminal Knowledge
■ ■
This system contains security features which were known to be effective at the
time of manufacture. It is possible for persons with criminal intent to develop
techniques which reduce the effectiveness of these features. It is important that
a security system be reviewed periodically to ensure that its features remain
effective and that it be updated or replaced if it is found that it does not provide
the protection expected.
■ ■
■ Access by Intruders
■ ■
Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper
operation of the system.
■ ■
■ Power Failure
■ ■
Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries
have not failed, they must be charged, in good condition and installed correctly.
If a device operates only by AC power, any interruption, however brief, will
render that device inoperative while it does not have power. Power interruptions
of any length are often accompanied by voltage fluctuations which may damage
electronic equipment such as a security system. After a power interruption has
occurred, immediately conduct a complete system test to ensure that the system
operates as intended.
■ ■
■ Failure of Replaceable Batteries
■ ■
This system’s wireless transmitters have been designed to provide several years
of battery life under normal conditions. The expected battery life is a function of
the device environment, usage and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce
the expected battery life. While each transmitting device has a low battery monitor which identifies when the batteries need to be replaced, this monitor may fail
to operate as expected. Regular testing and maintenance will keep the system in
good operating condition.
■ ■
■ Compromise of Radio Frequency (Wireless)
■ ■
Devices
Signals may not reach the receiver under all circumstances which could
include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference.
■ ■
■ System Users
■ ■
A user may not be able to operate a panic or emergency switch possibly due to
permanent or temporary physical disability, inability to reach the device in time,
or unfamiliarity with the correct operation. It is important that all system users
be trained in the correct operation of the alarm system and that they know how to
respond when the system indicates an alarm.
■ ■
■ Smoke Detectors
■ ■
Smoke detectors that are a part of this system may not properly alert occupants of a
fire for a number of reasons, some of which follow. The smoke detectors may have
been improperly installed or positioned. Smoke may not be able to reach the smoke
detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of
closed doors. Smoke detectors may not detect smoke from fires on another
level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of
burning. Smoke detectors cannot sense all types of fires equally well. Smoke
detectors may not provide timely warning of fires caused by carelessness or
safety hazards such as smoking in bed, violent explosions, escaping gas,
improper storage of flammable materials, overloaded electrical circuits, children playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances
when there is insufficient warning to allow all occupants to escape in time to
avoid injury or death.
■ ■
■ Motion Detectors
■ ■
Motion detectors can only detect motion within the designated areas as
shown in their respective installation instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not
provide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered by
these beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any
type of tampering whether intentional or unintentional such as masking,
painting, or spraying of any material on the lenses, mirrors, windows or
any other part of the detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or
unintentional sources of heat in or near the detection area. Some of these
heat sources could be heaters, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
■ ■
■ Warning Devices
■ ■
Warning devices such as sirens, bells, horns, or strobes may not warn people
or waken someone sleeping if there is an intervening wall or door. If warning devices are located on a different level of the residence or premise,
then it is less likely that the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such
as stereos, radios, televisions, air conditioners or other appliances, or passing traffic. Audible warning devices, however loud, may not be heard by a
hearing-impaired person.
■ ■
■ Telephone Lines
■ ■
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat
its operation by more sophisticated means which may be difficult to detect.
■ ■
■ Insufficient Time
■ ■
There may be circumstances when the system will operate as intended, yet
the occupants will not be protected from the emergency due to their inability
to respond to the warnings in a timely manner. If the system is monitored, the
response may not occur in time to protect the occupants or their belongings.
■ ■
■ Component Failure
■ ■
Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
■ ■
■ Inadequate Testing
■ ■
Most problems that would prevent an alarm system from operating as intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a break-in, an attempted
break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or outside the premises. The testing should include all
sensing devices, keypads, consoles, alarm indicating devices and any other
operational devices that are part of the system.
■ ■
■ Security and Insurance
■ ■
Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation.
ii
Introduction
S E C T I O N 1
The Escort5580TC Voice Assisted Security Control provides easy to understand audible
information about the status of your security system, and makes operation simple by
prompting the user through each operation. In addition, you can use the Escort5580TC to
control various Home Automation items. This new version of the Escort, designated ‘TC’ for
Thermostat Control, now also allows you to monitor and control the temperature of your
premises with the help of an EMS thermostat.
The Escort5580TC allows any touch-tone telephone to act as a keypad for your security
system. The telephone could be any telephone that is on the same line as your security
system, or an outside telephone which may be used to call the security system.
Some optional features described in this manual may not be available on your security
system. You will not hear the voice prompts for any option that is not activated on your
system.
In this manual, the voice messages are printed in bold and are enclosed in quotes, as
shown here:
“Enter your access code”
Your installer may have programmed labels for the Escort to announce when it refers to
things such as zones and partitions (e.g. you may hear "East wing" instead of "Partition 2").
Prompts that your installer may have changed are written in brace brackets, as shown here:
“To Select {Partition 2}, press [2].”
When instructed to press a key or keys to perform an operation, symbols for the keys will be
enclosed in square brackets, as shown here:
Enter [✱]
1.1About Your Security System
Your DSC security equipment has been designed to give you the greatest possible
flexibility and convenience. To fully benefit from the features of your security system, you
should read this manual and the Instruction Manual provided with your system very
carefully. Have your installer instruct you on system operation and on which features have
been activated on your system. All users of the system should be instructed on its use. Fill
out the System Information page in your Security System Instruction Manual and store it
with the manual in a safe place for future reference.
IMPORTANT NOTE
to alert you and, if included, a central station of an emergency situation. Security
systems are generally very reliable but they may not work under all conditions and
they are not a substitute for prudent security practices or life and property insurance.
Your security system should be installed and serviced by qualified security
professionals who should instruct you on the level of protection that has been provided
and on system operation.
:
A security system cannot prevent emergencies. It is only intended
1
I N T R O D U C T I O N
1.2General System Operation
Your security system is made up of a control panel, keypads, the Escort5580TC, various
detection devices, and may have up to four EMS thermostats. The control panel will be
mounted out of the way in a utility room or in the basement. The metal cabinet contains the
system electronics, Escort5580TC Voice Assisted Security Control, fuses and stand-by
battery. There is normally no reason for anyone but the installer or service persons to have
access to the control panel.
The security system has several zones—areas (e.g. rooms) or barriers (e.g. doors,
windows) of protection monitored by one or more detection devices (e.g. motion detectors,
door contacts, glassbreak detectors or shock sensors).
The regular keypad is an important part of your security system. It is used to send
commands to the system and to display system information. Even though a telephone and
the Escort5580TC can be used to operate your system, the telephone will not automatically
display or indicate system status or zones in alarm. Therefore, it is essential that a regular
keypad be placed in a location that is accessible to all users of the security system, and
that it be checked regularly for any changes in system status.
1.3Access Codes
When using a telephone to operate your security system, you will first have to enter a
Telephone Access Code, and then use the same Access Codes you use with the regular
keypad. The Master Code and other access codes programmed on your system work
exactly as if you were using a regular keypad. Refer to your system’s instruction manual for
further information on access codes.
NOTE: It is recommended that Duress Codes not be used with the Escort5580TC.
1.4Audio Help
If your security system has an audio matrix module (PC59XX and intercom stations)
connected to it, the Escort5580TC can provide step-by-step audio instructions through the
intercom stations. You can access the help function in one of two ways, depending on how
your installer has programmed the "Help" button on your keypads:
General Audio Help
1.Press the "Help" function key on the keypad
2.The Escort5580TC will page all intercom stations.
3.Press the Page/Answer button on one of the stations (this button must be pressed within
5 seconds for the feature to work). This links the stations to the Escort5580TC. The
Escort5580TC announces audio help prompts over the intercom stations.
Identified Audio Help
1.Press the Help function key on the keypad
2.The Escort5580TC announces audio help prompts over the intercom station beside the
keypad.
NOTE: If a user is accessing the Escort locally over the telephone line, the Help
function key will not work.
2
Accessing Your Security System
S E C T I O N 2
With the Escort5580TC you can use a telephone (touch-tone only) to access your security
system. This can be done either from a telephone on the premises (Local Access), or from a
telephone off the premises anywhere in the world (Remote Access).
2.1Local Access
Use this procedure to access your security system from a telephone that is on the same
telephone line as your security system. No dial-in is necessary.
Pick up the telephone; you will hear a dial tone.
Enter your Telephone Access Code. The dial tone will stop and the system will announce:
“Hello.”
The system will then prompt:
“Enter your access code.”
Enter your [access code]. The system announces one or more messages to advise you of its status.
2.2Remote Access
From any touch-tone telephone, first dial the number of your premises. If your premises
have more than one line, be sure to call the number of the same line on which your
Escort5580TC has been installed. After a single ring, hang up, wait 10 seconds, and call
again. On the second call, the system will answer after one or two rings and announce:
“Hello.”
Now you must enter your Telephone Access Code within 10 seconds or the system will
automatically hang up.
The system will then prompt:
“Enter your access code.”
Enter your [access code] within 20 seconds or the system will hang up. The system will also
hang up if 3 incorrect access codes are entered.
Once an access code has been entered, the system will announce one or more messages to
advise you of its status.
NOTE: There is only one “Telephone Access Code”. It is programmed by your installer.
It is not the same as your system access code, which you also enter on your system
keypad. More than one system access code may be programmed for use by different
users of your system (see section 8—Programming Access Codes).
2.3Receiving Incoming Calls
If the Escort5580TC is being used on the premises at the same time as someone calls you,
the system will announce:
"Attention, you have an incoming call. To receive the call, press [#] now."
To answer the incoming call, press [#]. To continue to use the Escort5580TC, don't press [#].
3
A C C E S S I N G Y O U R S Y S T E M
2.4What is a Partition?
A partition is a group of zones which act independently of other groups of zones. Each
partition acts as an independent alarm system. Partitions will have different access codes
to arm and disarm them. The access codes assigned to one partition will not work on
another partition. However, access codes can be assigned to more than one partition to
allow someone to use one access code for several different partitions. Your installer will
inform you how partitions and access codes have been assigned on your system.
NOTE: If you have a multiple partition system, be sure to have your installer explain if
your Escort5580TC has been enabled to control one or multiple partitions.
2.5If You Have a Multiple Partition System
If you have a multiple partition system, the Escort may prompt you to select a partition after
entering your access code (as in Section 2—Accessing Your Security System). You will have
to select a partition only if:
· your Escort5580TC has been enabled to control multiple partitions
· the access code you enter has been programmed to access multiple partitions
If both of these are the case, the system will prompt you to select a partition as follows:
“To Select {System}, press [1].”
“To Select {Partition 2}, press [2].”
(“{System}” in this case refers to Partition 1)
Press [1] through [8], to select a partition.
The system will announce the status of the selected partition.
NOTE: Prompt words enclosed in brace brackets, “{ },” refer to labels. The system will
announce the enclosed word by default unless it has been programmed to announce a
specific label (e.g. you might hear “East Wing” instead of “{Partition 2}”).
2.6Fire, Auxiliary and Panic Alarms
Your installer may have set up your system so that you can send a Fire, Auxiliary or Panic
alarm at the press of a button. If so, using your telephone, you can:
• send a Fire alarm by pressing and holding [1] on your telephone for 2 seconds
• send an Auxiliary alarm by pressing and holding [2] on your telephone for 2 seconds
• send a Panic alarm by pressing and holding [3] on your telephone for 2 seconds.
Ask your installer for more information.
NOTE: If the keypad lockout has been triggered by the entry of a number of incorrect
access codes, the Fire, Auxiliary and Panic alarm buttons will not work.
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