DSC Envoy NT9010 User Manual

WARNING

This manual contains information on

limitations regarding product use and

function and information on the

limitations as to liability of the

manufacturer. The entire manual should

be carefully read.

NT9010

User’s
Guide

™

Quick Reference Guide

Away

Exit

The following chart lists the basic functions of your system, and the keys to press for each
function. Refer to the listed page number for more information.

NOTE: Some functions may not be available on your system. Ask your installer for
more information.

To Perform This Function: Enter: Page:

Turn on system (Away): ..................... [access code], leave through entry/exit door 9

OR press (if enabled)

Turn on system (Stay):........................ [access code], do not leave premises 12

OR press (if enabled)

Turn off system:................................. [access code] 10

*

Turn on system (No Entry Time): ........ [access code] 13

Turn on system (Quick, if enabled):.... (from Ready state) 12

Turn on rest of system (if Stay armed): OR press (if enabled) 12

Exit premises when system on: .......... OR press (if enabled) 14

Turn off zones (Bypass): ..................... [two-digit zone number(s)], to exit 18

9

*

0

*

1

*

0

*

1

Away

Stay

#

*

Test system ........................................ [master code] 20

6

4

Send Fire message: ............................ (press & hold for 2 seconds, if enabled) 17

Send Auxiliary message: .................... (press & hold for 2 seconds, if enabled) 17

*Send Medical message: ................... (press & hold for 2 seconds, if enabled) 17

Send Panic message: ......................... (press & hold for 2 seconds, if enabled) 17

Silence fire alarm: .............................. [access code] 15

Silence intrusion alarm: ..................... [access code] 16

*

Turn door chime on/off: ...................... to toggle on or off 22

Check alarm memory: ....................... 16

Check troubles .................................. 19

Set time and date: ............................. [master code]

*

If available

4

OR press (if enabled)

*

3

2

*

6

*

Chime

1

Table of Contents

Quick Reference Guide i

Table of Contents ii

Limited Warranty iii

About This Guide 1

NT9010 controller Features 2

Section 1: Introduction

How Your System Works ................................................4

IMPORTANT NOTICE.......................................................4

Fire Detection.................................................................5

Testing ...........................................................................5

Remote Monitoring ........................................................5

Maintenance ..................................................................5

Section 2: Using Your NT9010 System

Operating the System from the NT9010 controller.......... 6

Operating the System from a Telephone.........................6

Receiving Incoming Calls ................................................7

Recording and Playing Voice Memos on the NT9010 ......7

Recording and Playing Voice Memos from

a Remote Phone ............................................................. 8

Section 3: Turning Your System On (Arming) and
Off (Disarming)

Turning On Your System.................................................9

Turning Off Your System ..............................................10

Other Ways to Turn Your System On ............................10

Turning On Your System When Everyone is Away

(Away Mode)................................................................11

What to do if the Siren Sounds Immediately

After You Exit...............................................................11

Turning On Your System While You Are At Home

(Stay Mode)..................................................................12

Turning On Your System With No Access Code

(Quick Arm)..................................................................12

Turing On Your System with No Entry Time ..................13

Turning On Your System Automatically

(Automatic Arming)......................................................13

Exiting When the System is On (Quick Exit)...................14

Section 4: Dealing With Alarms and Emergencies

Fire Alarms ...................................................................15

Intrusion (Burglary) Alarms............................................16

Central Station Talk/Listen-in........................................ 16

Checking Alarms in Memory ........................................ 16

Calling for Help............................................................ 17

Section 5: Using Advanced Functions

Turning Off Part of Your System (Bypassing Zones)...... 18

Checking Trouble Conditions ....................................... 19

Testing Your System.....................................................20

Allowing Computer Access to Your System .................. 20

Section 6: Customizing Your System

Programming Access Codes......................................... 21

Setting the Time and Date............................................ 21

Turning the Door Chime On or Off............................... 22

Changing NT9010 Speaker Volume.............................. 22

Changing Telephone Prompt Volume........................... 22

Section 7: Fire Safety

Household Fire Safety Audit ......................................... 23

Fire Escape Planning..................................................... 23

Section 8: Guidelines for
Locating Smoke Detectors 24

Section 9: Replacing Batteries

Tips for Buying Batteries............................................... 26

Door/Window Contacts................................................ 27

Motion Detectors......................................................... 27

Glassbreak Detectors.................................................... 27

Smoke Detectors.......................................................... 28

Wireless Keys ............................................................... 28

After Installing New Batteries ....................................... 28

Glossary 29

System Information

For Service ................................................................... 31

Access Codes............................................................... 31

System Information...................................................... 31

Zone Information .........................................................32

Index 33

Warning 34

i

Limited Warranty

Digital Security Controls Ltd. warrants the original purchaser that for a period of
twelve months from the date of purchase, the product shall be free of defects in
materials and workmanship under normal use. During the warranty period, Digital
Security Controls Ltd. shall , at its optio n, repair or replace any defective product
upon return of the product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warran ted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original owner must
promptly notify Digital Security Controls Ltd. in writing that there is defect in
material or workmanship, such written notice to be received in all events prior to
expiration of the warranty period .

International Warranty

The warranty for international customers is the same as for any customer within
Canada and the United States, with the exception that Digital Security Controls
Ltd. shall not be responsible for any customs fees, taxes, or VAT that may be due.

Warranty Procedure

To obtain service under this warranty, please return the item(s) in question to th e
point of purchase. All authorized distributors and dealers have a warranty pro­gram. Anyone returning goods to Digital Security Controls Ltd. must first obtain
an authorization number. Digital Security Controls Ltd. will no t accept any ship­ment whatsoever for which prior auth orization has n ot been obtaine d.

Conditions to Void Warranty

This warranty applies only to defects in pa rts and workmanship relating to normal
use. It does not c over:

•damage incurred in shipping or handling;

•damage caused by disaster such as fire, flood, wind, earthquake or lightning;

•damage due to causes beyond the control of Digital Security Controls Ltd. such
as excessive voltage, mecha nical shock or water damage;

•damage caused by unauthorized attachment, alterations, modificatio ns or foreign
objects;

•damage caused by peripherals (unless such per ipherals were su pplied by Digita l
Security Controls Ltd.);

•defects caused by failure to provi de a suitable in stallation environm ent for the
products;

•damage caused by use of the products for purposes other than those for which it
was designed;

•damage from improper maintenance;

•damage arising out of any other abuse, mishandling or improper application of
the products.

Digital Security Controls Ltd .’s liability for failu re to repair the pr oduct under this
warranty after a reasonable number of attempts will be limited to a replacement of
the product, as the exclusive remedy for breach of warranty. Under no circum­stances shall Digital Security Controls Ltd. be liable for any special, incidental, or
consequential damages base d upon breach of warranty, breach of contract, negli­gence, strict liability, or any other legal theory. Such damages include, but are not
limited to, loss of pr ofits, loss of the prod uct or any associated eq uipment, cost of
capital, cost of substitute or replacement equipment, facilities or services, down
time, purchaser’s time, the claims of third parties, including customers, and injury
to property.

Disclaimer of Warranties

This warranty contains the entire warranty and shall be in lieu of any and all other
warranties, whether expressed or implied (including all implied warranties of mer­chantability or fitness for a particular purpose) And of all other obligations or lia­bilities on the part of Digital S ecurity Contro ls Ltd. Digital Security Controls Ltd.
neither assumes nor author izes any other pe rson purporti ng to act on its behalf to
modify or to change this warranty, nor to assume for it any other warranty or lia­bility concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the
province of Ontario, Canada.
WA R N IN G : Digital Security Controls Ltd. reco mmends that th e entire system be
completely tested on a regula r basis. However, despite fre quent testing, and due to,
but not limited to, criminal tampering or electrical disruption, it is possibl e for this
product to fail to perform as expe cted.

Installer’s Lockout

Any products returned to DSC w hich have the Insta ller’s Lockout option enabled
and exhibit no other problems will be subject to a service charge.

Out of Warranty Repairs

Digital Security Controls Ltd. will at its option repair or replace out-of-warranty
products which are returned to its fact ory according to th e following conditio ns.
Anyone returning goods to Digital Security Controls Ltd. must first obtain an
authorization number. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.

Products which Digital Securi ty Controls Ltd . determines to be repairable wi ll be
repaired and returned. A set fee which Digital Security Controls Ltd. has predete r­mined and which may be revised from time to time, will be charged for each unit
repaired.
Products which Digital Sec urity Control s Ltd. determines not to be repairable wi ll
be replaced by the nearest equivalent product available at that time. The current
market price of the replacement product will be charged for eac h replacement u nit.

ii

About This Guide

This NT9010 User’s Guide is designed for anyone using a NT9010 Security System.
The NT9010 has many useful features. Read this guide thoroughly to learn how to
use your security system. Ensure that all users of this system are fully instructed in
its use.

Important information about fire and burglary alarms is in Section 4: Deal­ing With Alarms and Emergencies begining on page 15. Read this section
carefully!

This guide provides step-by-step instructions for each function. Each key you need

*

to press will be indicated by its symbol (e.g. To turn Door Chime On/Off).
For some functions, you will need to enter your access code (indicated by [access

code]). To program other access codes, or to perform advanced functions, you will
need to enter your master code (indicated by [master code]). You can also use the
master code to turn the system on and off.

The NT9010 controller and its lights and functions are described on pages 2 and 3.
The

Quick Reference Guide

required to access basic system functions, and the page number each function is
described on.

See the

Fill out the System Information on page 31 with all of your zone informa­tion and access codes, and store this manual in a safe place for future refer­ence.

Glossary

on page 29 to learn more about words used in this manual.

inside the front cover shows you the commands

4

1

NT9010 Controller Features

This is the NT9010 controller. It controls and monitors all devices on your NT9010 security system. You
can access all system functions using the buttons on the NT9010. In addition, the NT9010 provides
easy to understand voice prompts to help you use the system. Please familiarize yourself with your
new system console and its features.

™™

2

➊ Microphone

You can use the microphone to record a voice
memo on the NT9010. To record a memo, press
the Record button, then talk into the micro­phone. When you are finished recording, press

#

. To play the memo, press the Playback but-

ton.
If central station talk/listen-in is enabled on your

system, the microphone will also allow you to
talk to your central station operator.

Siren

➋

The NT9010 uses the siren to warn you about
fire and burglary alarms.

Speaker

➌

The NT9010 uses the speaker to broadcast sys­tem announcements, instructions, recorded
memos, and alarms.

Status Lights

➍

The NT9010’s “Ready”, “Armed” and “System”
status lights provide instant visual feedback on
the status of your security system.

Green “Ready” Light

If the Ready light is ON, the system is ready to be
turned on. You will not be able to turn the sys­tem on unless the Ready light is ON (see

ing On Your System

If the Ready light is flashing, someone has
recorded a voice memo on the NT9010. Press
the Playback button to listen to the recording.

Red “Armed” Light

If the Armed light is ON, the system has been
turned on successfully.

Yellow “System” Light

If the System light is ON, one or more of these
conditions could be present on the system:

System Troubles (See

on page 19).

tions

Alarms in Memory (See

on page 10).

tem

on page 9).

Checking Trouble Condi-

Turning Off Your Sys-

Turn -

Zones Bypassed (turned off) (See

Part of Your System (Bypassing Zones)

page 18).

Programming

you are programming access codes, or perform­ing other programming functions.

. The System light will flash when

Turning Off

on

➎ Emergency Keys:

In an emergency, you can use these keys to
instantly contact your central station:

Press both * keys for two seconds to send a
Fire message.

Press both * Keys for two seconds to send
an Auxiliary message.

Press both ** Keys for two seconds to send
a Medical message.

Press both * Keys for two seconds to send a
Panic message.

IMPORTANT NOTE:

Medical, and Panic keys will NOT function
unless programmed by the installer. If these
keys are in service and the installer has
enabled audible feedback, holding down
both keys for two seconds will cause the
keypad sounder to beep indicating that the
input has been accepted and sent.

** Medical keys are available only on units
intended to be monitored for medical
applications.

Number Pad

➏

Use the number pad to enter your access code
and system commands. To select a function
press . To exit a function press .

➐

If your installer has enabled them, you can use
the function buttons to access the stay, away,
door chime, quick exit, status, volume control,
memo record, and memo playback features. To
use a feature, press and hold one of the buttons
for two seconds. Refer to this
information on these features.

*

Function Buttons

*The Fire, Auxiliary or

#

for more

Guide

3

Section 1: Introduction

Your installer has set up your system with your home or business in mind. You may
not need all of the features described in this manual. Your installer will only turn
on the features that you need, and should explain all the active features to you. If
you have any questions about which features are included on your system, please
ask your installer.

How Your
System Works

Ready

Armed

System

Sta y

3

1

Away

2

Chime

5

4

6

Exit

Status

8

7

9

Volume

Recor d

*

#

0

Playback

™™

IMPORTANT
NOTICE

Your security system consists of a DSC NT9010 controller, and various detectors
and wireless devices.

The controller is the “brain” of your security system. It controls and checks all the
detectors, and communicates with the central station (if remote monitoring is
enabled). You will access system functions with your NT9010 controller, which is
described on pages 2 and 3 of this manual. Each NT9010 has a microphone, siren,
speaker, number pad, emergency keys, and eight function keys.

Using the NT9010 you can send commands to the system and check the current
system status. Your installer will mount the NT9010 in a convenient location inside
your premises.

Your security system can provide monitoring of intrusion, fire, and emergency.
The security system has several zones (monitored areas). Each of these zones will

be connected to a detector (motion detector, glassbreak detector, door contact,
etc.). If a detector goes into alarm, the NT9010 will sound an alarm and may
announce the specific zone that caused the alarm (depending on how your
installer has programmed the system).

A security system cannot prevent emergencies. It is only intended to alert
you and – if the system is remotely monitored – your central station of an
emergency situation. Security systems are generally very reliable but they
may not work under all conditions and they are not a substitute for pru­dent security practices or life and property insurance. Your security system
should be installed and serviced by qualified security professionals who
should instruct you on the level of protection that has been provided and
on system operations. For important warnings and cautions, please see
page 34.

4

Introduction

Fire Detection

Te s ti n g

Remote
Monitoring

Maintenance

This NT9010 controller is capable of monitoring fire detection devices such as
smoke detectors and providing a warning if a fire condition is detected. Good fire
detection depends on having an adequate number of detectors placed in appro­priate locations. The system must be installed in accordance with NFPA 72
(N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review

Fire Safety

on

page 23.

NOTE:

Your installer must enable the fire detection portion of this equip-

ment for it to work.

To make sure your system continues to work as intended, you must test your sys­tem weekly. Please refer to

Testing Your System

on page 20. If your system does

not work correctly, call your installer for service.

This system can send alarms, troubles and emergency messages over telephone
lines to a central station. If you accidentally initiate an alarm, immediately call the
central station to prevent an unnecessary response.

NOTE:

Your installer must enable remote monitoring for it to work.

With normal use, the system requires minimum maintenance, but please note the
following points:

1. Do not wash the security equipment with a wet cloth. Light dusting with a
slightly moistened cloth should remove normal dust accumulations.

2. Use the system test described in

Testing Your System

on page 20 to check
the battery condition of the NT9010 controller. We recommend that the stand­by battery be replaced every three years.

3. Consult the manufacturer’s literature for testing and maintenance instructions
for other system devices such as smoke detectors, motion detectors, and glass­break detectors. For instructions on replacing detector batteries, see

Batteries

NOTE:

on page 26.

The NT9010 is only compatible with DSC wireless devices.

Replacing

5

Section 2: Using Your NT9010 System

Operating the
System from
the NT9010
controller

Operating the
System from
a Telephone

The NT9010 controller provides easy to understand voice prompts to help you to
use your system.

You can check the current status of your system by pressing the Status button. The
NT9010 will announce the time, whether the system is currently on (armed) or off
(disarmed), if any zones are currently open or bypassed (turned off), and if there
are any trouble conditions currently present on the system. Pressing the Status
button while the NT9010 is speaking will cause it to stop.

If your installer has connected your NT9010 system to an incoming telephone line,
you can access the system using a local telephone (a telephone on your premise).
You may also be able to use the system from a remote telephone (a telephone not
on your premise), if your installer has turned on this feature.

Even though you can use a telephone to operate your system, the telephone can
not display or indicate system status or zones in alarm. Therefore, it is essential
that you check the NT9010 controller regularly for any changes in system status.

CAUTION:

redial button to arm or disarm your system.

NOTE:

not from a local or a remote telephone.

Local Telephone Access

Use this procedure to call your NT9010 system within your home from a telephone
that is on the same telephone line. No dial-in is necessary.

1. Pick up the telephone handset - you will hear a dial tone.

2. Enter your 3-digit Telephone Access Code. The dial tone will stop and the sys­tem will announce:

“Hello.”

3. The system may also say:
“Enter your access code.”
If so, enter your [access code].

4. The system announces one or more messages to advise you of its status. Follow
the voice prompts to use the system functions.

For the security of your codes, DO NOT use a telephone with a

The Duress Code should only be used from the local controller and

6

Using Your NT9010 System

Remote Telephone Access

NOTE:

Pause for one second between key presses when entering access

codes or commands on a remote Phone

1. From any touch-tone telephone, dial number of the line on which your NT9010
has been installed.

2. After one ring, hang up. Wait 10 seconds then call again. On the second call,
the system will answer after one or two rings and announce:

“Hello.”

3. Enter your 3-digit Telephone Access Code within 10 seconds. If you wait longer
than 10 seconds, the system will automatically hang up.

4. The system will then prompt:
“Enter your access code.”
Enter your [access code] within 20 seconds. If you wait longer than 20 seconds,

the system will hang up. The system will also hang up if 3 incorrect access
codes are entered.

5. Once you have entered an access code, the system will announce one or more
messages to advise you of its status. Follow the voice prompts to use the sys­tem functions.

NOTE:

There is only one “Telephone Access Code”. It is programmed by
your installer. It is not the same as your 4- or 6-digit system access code.
More than one system access code can be programmed for use by different
users of your system (see Programming Access Codes on page 21).

Receiving
Incoming
Calls

Recording and
Playing Voice
Memos on the
NT9010

If you are accessing the NT9010 system over a local telephone at the same time as
someone calls you, the system will announce:

“Attention, you have an incoming call. To receive the call, press pound now.”
To answer the incoming call, press . If you do not press , you can continue

# #

to use the system.

You can record a voice memo on the NT9010 controller to be listened to at a later
time. To record a voice memo:

1. Press the Record function button. The NT9010 says “Record memo now, To

complete press [#]“. The maximum memo length is 20 seconds.

2. Speak into the microphone (located in the top left corner of the unit). When

you have finished recording, press . The green Ready light flashes to indicate

#

a new memo has been recorded.

To listen to a voice memo:

1. Press the Playback function button. Once the memo has been played, the green

Ready light stops flashing, but the memo remains in memory until a new one is
recorded, or until the NT9010 loses all power.

2. If the memo is not for you, you can press to stop the playback. If you press

#

before the playback finishes, the Ready light will continue to flash.

#

7

3. When the playback is finished, the NT9010 will say “Press [✱] to erase. Press [#]
to save”.

Recording and
Playing Voice
Memos from
a Remote
Phone

To record a voice memo from a remote phone:

*

7

1. Press .

• Press , the NT9010 will say “For memo functions, press [7]“, then

• Press , the NT9010 will say “To record memo, press [1]. To playback

1

*

7

memo, press [2]“, then

• Press , the NT9010 will say “Record memo now. To complete press [#]“.

2. Speak into the telephone. When you have finished recording, press . The

1

#

NT9010 will say “To record memo, press [1]. To playback memo, press [2]“.

3. Press to exit this function.

#

To listen to a voice memo from a remote phone:

*

1. Press .

• Press , the NT9010 will say “For memo functions, press [7]“, then

• Press , the NT9010 will say “To record memo, press [1]. To playback

27

*

7

memo, press [2]“, then

• Press , the NT9010 beings to playback your voice memo.

• Press will cancel the playback.

2. When the playback is finished, the NT9010 will say “Press [

2

#

] to erase. Press [#]

✱

to save”.

NOTE:

Press [

✱

] will only erase the notification of the memo, not the memo
itself. After the notification has been erased, press [#] will not restore the
notification. But you will still be able to listen to the memo by press Play­back.

• Once you made your choice, the NT9010 will say “To record memo, press
[1]. To playback memo, press [2]“.

3. Press to exit this function.

#

8

Section 3: Turning Your System On

(Arming) and Off (Disarming)

This section describes how to turn your system on and off. Read this section care­fully.

Tur n ing O n
Your System

1. Before you turn on your system, make sure that it is Ready. You can tell that the
system is ready when the green (Ready) light is ON.

see the Note below

2. Enter your access code on the keypad. If you have entered the wrong code, the
keypad will sound one long beep - try again to enter the correct code.

When you enter a valid access code:

• The keypad sounds fast beeps.

• The red (Armed) light turns ON.

• The keypad starts to beep once every second. This tells you that the system
is turning on (Audible Exit Delay).

3.

If you will be leaving

tem that you are away, and the system turns on completely.

If you will be staying

you are staying, and the system turns on only the perimeter areas.

NOTE:

If the green (Ready) light is

• Close all doors and windows

• Stop motion in all areas with motion detectors

If the yellow (System) light is ON, check for possible trouble conditions (see

Checking Trouble Conditions

turned off unintentionally (see

Zones)

on page 18).

.

, go out through the entry/exit door. Doing this tells the sys-

, do not open the entry/exit door. This tells the system that

not on

on page 19), and check that no zones are

Turning Off Part of Your System (Bypassing

:

If the green light is not on,

9

Tur n ing O ff
Your System

1. If you are outside, enter through the entry/exit door. The keypad beeps to
remind you to turn off the system.

NOTE:

Entering by any other door will immediately cause an alarm.

If you are inside, go to the keypad (the keypad will not beep).

2. Enter your [access code]. If you have entered from outside, you must enter the
correct access code before the keypad stops beeping. If you do not enter a
valid access code during this time, the system will sound an alarm.

NOTE:

If you have entered the wrong code the keypad will sound one long

beep - try again to enter the correct code.

As soon as you enter the correct code, the red (Armed) light turns OFF and the
keypad stops beeping.

3. If an alarm occurred while the system was on, the NT9010 will announce: “Sys­tem is off. There are (number) alarms in memory: {Zone XX}.” See

Alarms in Memory

CAUTION:

If you return and find that an alarm has occurred while you

on page 16.

Checking

were away, it is possible that an intruder may still be on the premises. Go to
a nearby safe location, and call your central station or the local authorities
to investigate. The alarm memory is cleared each time the system is turned
on, so any alarms showing have occurred only during the last time the sys­tem was on.

Other Ways to
Tur n You r
System On

10

There are two basic methods for turning on your security system.

•

: Use this method when everyone will be away from the premises. See

Away

page 11.

•

: Use this method when one or more people will stay on the premises. See

Stay

page 12.

You can also use any of the following methods to turn on your system (see pages
10 to 11):

•

Quick Arming:

Turn on your system without having to enter an access code.

Your installer must turn on this feature before it will work.

•

“No Entry” Arming:

Turn on your system with no entry time - use this method

when no one else will be entering the premises.

•

Automatic Arming:

The system will turn itself on at pre-set times.

Your

installer must turn on this feature before it will work.

NOTE:

will automatically be in Stay mode. (See

You Are At Home (Stay Mode)

When turning on your system from a remote telephone, the system

Turning On Your System While

on page 12.)

Turning Your System On (Arming) and Off (Disarming)

Tur n ing O n
Your System
When
Everyone is
Away (Away
Mode)

When you turn on your system using the Away method, both interior zones (e.g.
motion detectors) and perimeter zones (e.g. door and window contacts) will be
active and will cause an alarm if they are opened.

1. Check that your system is ready (green Ready light is ON).

2. Enter your [access code]. As you enter each digit, the keypad sounder beeps.
If you entered the access code incorrectly, the keypad sounder buzzes steadily
for two seconds. Re-enter your access code correctly.

When you enter a valid access code:

• The keypad sounds fast beeps.

• The red (Armed) light turns ON.

• The exit time begins and the keypad beeps once every second. The keypad
beeps quickly for the last 10 seconds of the exit time.

3. Exit the premises through the entry/exit door. Doing this tells the system that
you are away, and the system turns on all the interior zones.

At the end of the exit time, all keypad lights, except the red (Armed) light, turn
OFF. The system is now on.

NOTE:

not turned on. See

If the yellow (System) light is ON, there could be one or more zones

Turning Off Part of Your System (Bypassing Zones)

on
page 18. If you turn on the system with a zone bypassed or a trouble
present, your security protection is reduced.

Away Button

You may also be able to quickly turn on your system in Away mode using the
“Away” button on your keypad. Press and hold it for two seconds to turn on the
system in Away mode. Your installer will tell you if this feature has been enabled
on your system.

What to do if
the Siren
Sounds
Immediately
After You Exit

Your installer will tell you if this feature has been enabled on your system.
In order to reduce false alarms, the system can notify you of an improper exit

when turning on the system in the Away mode. If you do not securely close the
entry/exit door during the exit time, the keypad will emit one continuous beep and
the siren will sound.

If this occurs:

1. Re-enter the premises.

2. Enter your [access code] to turn off the system. You must do this before the

entry time ends.

3. Turn the system on again, making sure to close the entry/exit door properly.

(See

Turning On Your System When Everyone is Away (Away Mode)

.)

11

Tur n ing O n
Your System
While You Are
At Home (Stay
Mode)

Use the Stay mode when you want to stay on the premises, and also want to pre­vent unauthorized entry from outside. The system will only turn on the perimeter
zones (e.g. door and window contacts), and will leave the interior zones off (e.g.
motion detectors) so that you will be free to move around inside.

1. Check that your system is ready (green Ready light is ON)

2. Enter your [access code]. As you enter each digit, the keypad sounder beeps.
If you entered the access code incorrectly, the keypad sounder will buzz steadily
for two seconds. Re-enter your access code correctly.

When you enter a valid access code:

• The keypad sounds fast beeps.

• The red (Armed) light turns ON.

• The exit time begins and the keypad beeps once every second. The keypad
will beep quickly for the last 10 seconds of the exit time.

3. DO NOT leave through the entry/exit door. This tells the system that you are not
leaving, and the system automatically turns off the interior zones.

At the end of the exit time, all keypad lights, except the red (Armed) and yellow
(System) lights, turn OFF. The system is now on.

Re-activate bypassed zones

To turn on the rest of the system when it is in Stay mode:

*

1. Press . The interior zones are now on.

NOTE:

1

When you have turned on the interior zones, you will not be able to
enter areas protected by motion detectors, or open doors and windows. To
access these areas, you must enter your [access code] and turn off the sys­tem.

Stay Button

You may also be able to quickly Stay arm your system using the “Stay” function
button on your keypad.

If your installer has programmed this button

, press and

hold it for two seconds to turn your system on in Stay mode.

Tur n ing O n
Your System
With No
Access Code
(Quick Arm)

12

Your installer will tell you if the Quick Arm method is enabled on your system.
Using the following method, you can quickly turn on your system without having
to enter an access code.

1. Check that the system is ready (green Ready light is ON)

*

2. Press .

0

• The keypad sounds fast beeps.

• The red (Armed) light turns ON.

• The exit time begins and the keypad beeps once every second until the
end of the exit time.

3. Go out through the entry/exit door. The system will be in Away mode. If you do
not exit, the system will be in Stay mode.

Turning Your System On (Arming) and Off (Disarming)

#

#

*

NOTE:

Pressing will only turn on the system. To turn the system off,

0

you must enter a valid [access code]. See

10.

Turning Off Your System

on page

Turi n g On
Your System
with No Entry
Time

Tur n ing O n
Your System
Automatically
(Automatic
Arming)

If you want to turn on the system, and no one else will be entering, you can
remove the entry time from zones that normally have one. If somebody enters
through any zone, the system will sound an instant alarm.

1. Check that your system is ready (green Ready light is ON)

*

2. Press , then your [access code].

9

• The red (Armed) light flashes as a reminder that the system is on and has
no entry time.

• The keypad sounds fast beeps.

3. The system is now in Stay mode.

Your installer may have set up your system to turn on at a pre-set time. If auto­matic arming has been set up, when the system reaches the pre-set autoarm time,
the keypad buzzers will sound for one minute.

During this one-minute warning time, you may be able to stop automatic arming
by entering your [access code]. Ask your installer for more information.

Your installer may have set up the system so that users with a master code can
change the autoarm time at the keypad. If so, master users will be able to turn the
automatic arming function on or off, and program the time at which the system
will automatically turn on each day.

To turn automatic arming on or off:

*

1. Press , then [master code].

2. Press to turn automatic arming on or off. The keypad will beep 3 times

6

2

when auto-arm is turned ON, and once when it is turned OFF.

3. When you are finished, press .

To change the autoarm time:

*

1. Press , then [master code].

2. Press .

6

3

3. Enter the autoarm time using the 24Hr format (0000 - 2359). For example, to
set the time for 1:00pm, enter (1300).

5. When you are finished, press twice.

NOTE:

autoarm feature to work. Please see

The system must have the correct time and date in order for the

Setting the Time and Date

on page 21.

13

Exiting When
the System is
On (Quick
Exit)

Your installer will tell you if the Quick Exit feature will work on your system. You
can use the quick exit feature to leave the premises while the system is on, without
having to turn your system off and on again.

To use the quick exit feature:

*

1. While the system is on, press .

0

2. The system will start a two-minute countdown, during which you may leave
through the entry/exit door.

NOTE:

During this time, you may only open and close the entry/exit door
once. Once the door is closed the system will end the two-minute quick exit
time. If the door is opened again, or is not closed before the two-minutes
are up, or if another entry/exit door is opened, the entry delay time will
begin. The system must then be turned off so that an alarm is not gener­ated.

Exit Button

If your installer has programmed the “Exit” function button, press and hold the
button for two seconds to activate the quick exit feature.

14

Section 4: Dealing With Alarms and

Emergencies

Read this section carefully so that you will know what to do if your system goes
into alarm.

If you return to your premises and the siren is on. Contact the local
authorities from a nearby safe location.

Your installer will tell you if fire detection equipment has been installed and
enabled on your system.

NOTE:

A fire alarm always has priority over an intrusion (burglary) alarm.

Fire Alarms

A pulsing siren means a fire alarm.

low your evacuation plan immediately (see Fire Escape Planning

23

The system may also announce the label for the zone(s) that triggered the

).

alarm, if programmed by the installer.
If remote monitoring is enabled, the system will send a fire message to the central

station. Your installer may have set up the keypad Fire keys and other fire equip­ment to send a fire alarm message to the central station as soon as they are acti­vated.

Your installer may have set up other equipment (e.g. smoke detectors) to have a
30 second delay before sending the alarm message to the central station. Your
installer will inform you how the equipment on your system operates. Equipment
that has been set up with a 30 second delay (e.g. smoke detectors) gives you time
to correct the problem before a false alarm is sent to the central station.

If there is no fire condition, to silence the fire alarm:

1. Press within 30 seconds of the beginning of the alarm. The fire alarm and

2. If the detector still detects smoke after 90 seconds, the alarm will sound again.

3. If you do not press within the 30 second delay time, the system will send a

NOTE:

no fire condition, call the central station to avoid an unnecessary response.

NOTE:

ently than described above. Ask your installer for more information
regarding your system’s operation.

#

communication to the central station will be delayed for 90 seconds to give you
time to clear the smoke detector.

If there is no smoke, the system will return to normal.

#

fire message to the central station (if remote monitoring is enabled on your sys­tem). To silence the fire alarm after the 30 second delay has expired, enter your
[access code].

If you suspect that a fire message has been transmitted, but there is

Your installer may have programmed the system to operate differ-

If there is a fire, or if you are not sure, fol-

on page

15

Intrusion
(Burglary)
Alarms

A steady siren means an intrusion alarm. The system may also announce the label
for the zone(s) that triggered the alarm, if programmed by the installer.

To silence the alarm:

1. Enter your [access code].

2. If the alarm was unintentional, call your central station immediately to avoid an

unnecessary response.

3. Check the alarm memory to see which zone caused the alarm.

Once the source of the alarm has been corrected, the system will return to the
Ready state.

Central
Station Talk/
Listen-in

Checking
Alarms in
Memory

If your installer has set up remote monitoring on your system, the talk/listen-in fea­ture may also be available. If an alarm, or other programmed event, occurs on
your system, this feature allows a central station operator to listen to what is hap­pening on the premises. The operator may also be able to talk to whoever is
present, depending on the type of event that has occurred. Ask your installer for
more information on this feature and how it works.

The alarm memory announcement tells you which zone (detector) caused the
alarm. The alarm memory is cleared each time the system is turned on. Any alarms
announced by the system have only occurred the last time the system was on.

CAUTION:

If you return and find that there was an alarm while you were
away, it is possible that an intruder may still be on the premises. Go to a
nearby safe location, and call your central station or the local authorities to
investigate.

If an alarm occurred while the system was turned on, the NT9010 will announce:
“There are (number) alarms in memory: {Zone XX}.”.

1. To cancel the alarm memory announcement, press .

#

2. After the announcement is over, the system will return to the Ready state, but

the yellow (System) light will be ON. To listen to alarms in memory again, press

. The NT9010 will announce the zones that were in alarm.

*

3

16

Dealing With Alarms and Emergencies

Calling for
Help

The NT9010 has three pairs of emergency keys. Using these keys you can send an
immediate Fire, Auxiliary or Medical, and Panic messages to your central station.

IMPORTANT:

The Fire, Auxiliary or Medical and Panic keys will NOT func­tion unless they have been turned ON by the installer. If your installer has
turned these keys ON, and enabled audible feedback, holding down the
keys for two seconds will cause the keypad sounder to beep indicating that
the alarm input has been accepted and transmission to the central station
is underway.

From the NT9010 controller

Press both keys for two seconds to send a Fire message, and to trigger a
fire alarm on the system.

Press both keys for two seconds to send an Auxiliary message.

Press both keys (if available) for two seconds to send a Medical message.

Press both keys for two seconds to send a Panic message.

NOTE:

In the U.S.A., do not program the Aux keys for use in medical emer-

gencies as per UL requirements.

17

Section 5: Using Advanced Functions

This section describes how to perform more specialized functions: turning off spe­cific detectors (bypassing zones), turning the door chime on or off, checking sys­tem troubles, and testing your system.

Tur n ing O ff
Part of Your
System
(Bypassing
Zones)

Sometimes, you may need to temporarily turn off a detector:

• if you need to go into a protected area while the system is turned on

• or, if a detector is temporarily out of service but you need to turn on the system
This is called “bypassing”. When you bypass a detector, it

time you turn on your system.
Detectors (zones) cannot be bypassed once the system is on. Bypasses on detec-

tors are automatically cancelled each time the system is turned off. You must
bypass the detectors again, if required, before you turn the system on again.

*

1. Start with the system turned off. Press .

2. If the system asks for your [access code], enter it now.

3. Enter the two-digit number (01-32) of the detector you want to turn off (bypass).
The system will announce the zones (detectors) that are bypassed: “There are
(number) zones bypassed: {Zone XX}, etc...To exit, press [#].”

To find out the number of a detector, check in

TIP:

32.

4. To turn a detector back on, enter the two-digit number of the zone (01-32).
The system will return the zone to normal status and the zone will be ON when
the system is next armed.

The system will announce any other zones (detectors) which are bypassed:
“There are (number) zones bypassed: {Zone XX}, etc...To exit, press [#].”

5. When you are finished turning off detectors, press .

6. The next time you turn on your system, the bypassed detectors
on. When you turn your system off again, all zones will return to normal (they
will not be bypassed).

NOTE:

your level of security. If a detector is not working, call a service technician
immediately so that the problem can be resolved and your system returned
to proper working order.

NOTE:

vent you from turning off certain detectors (for example, smoke detectors).

NOTE:

until you turn off the bypass using the steps above (ask your installer for
more information).

Bypassed detectors will not be able to sound an alarm - this reduces

For security reasons, your installer may program the system to pre-

If you have 24-hour zones on your system, they will stay bypassed

1

will not

Zone Information

#

turn on the next

on page

will not

turn

18

Using Advanced Functions

Checking
Trouble
Conditions

Your system continuously checks for a number of possible trouble conditions. If
one of these trouble conditions occur:

• the yellow (System) light will be ON until the trouble is fixed

• the keypad will beep twice every 10 seconds until it is acknowledged by press­ing any key

• the NT9010 will say “System Trouble” when announcing the status of the system

NOTE:

A Trouble condition reduces the level of security your system pro-

vides. Call your installing company for service.

*

To listen to an announcement of the troubles that are present, press .
To exit the trouble announcement, press .

#

2

Here is a list of the various trouble conditions that your system might announce:

Announcement: Problem and how it should be addressed:

“Service is required,
press [1].”

“Low Battery”

“Remote Bell
Trouble”

“Bad Module
Placement”

“System Fault”

“AC Power Trouble.” Electrical power to the system has been interrupted. Check your

“Phone line trouble.” Your system has detected a problem with the telephone line. If

“Communication
trouble.”

“ Zone Fault, press
[5].”

“Zone tamper, press
[6].”

If this message is announced, call for service. When the system
announces this message, one or more of the following troubles
may then be announced.

“Low Battery” means the battery voltage has fallen below the
normal operating voltage.

“Remote Bell Trouble” means the system is having a problem
communicating to the remote bell.

“Bad Module Placement” means during the installation, not all
of the devices on your system were properly tested for commu­nication integrity.

“System Fault”means there is an internal system error.

fuse box or circuit breaker to ensure that the electricity supply
for the system is on. If this does not correct the problem, call for
service. The NT9010 may go to sleep to conserve the backup
battery if the AC power is out for more than 30 seconds. If this
happens, you can “wake up” the unit by pressing and holding

#

for 2 seconds.

this problem does not correct itself, or happens frequently, call
for service.

Your system has been unsuccessful in communicating an event
to your central station. If you hear this message, call for service
immediately.

Your system has detected a fault on one or more zones (detectors).

5

Press , and the system will announce which zones have a fault. If
you are unsure of how to clear a zone fault, call for service.

Your system has detected a tamper on one or more zones
(detectors). Press and the system will announce which

6

zone(s) have tampers. If you are unsure how to clear the zone
tamper, call for service.

19

Announcement: Problem and how it should be addressed:

“Device low battery,
press [7].”

“The time and date
are incorrect.”

Your system has detected that one or more of the wireless
detectors on the system has a low battery. Press , and the sys­tem will announce which devices have a low battery. Change
the relevant batteries. See page 26 for instructions. If this does
not correct the problem, call for service.

If all power to the system is interrupted (AC and battery), the
system clock and date will need to be reset. See

Time and Date

the system power failure, call for service.

on page 21. If you are unsure of the cause of

7

Setting the

Te st in g Yo u r
System

Test your system every week. Report any problems immediately to your installation
company.

NOTE:

Perform system tests during off-peak hours, such as early morning

or late evening.

1. If your system has remote monitoring, call the central station to tell them that
you are testing your system.

6

2. Begin with the system turned off. Press [Master Code] . The system

*

4

sounds the siren and turns on all keypad lights for two seconds. When the
sounder and keypad test is complete, press .

#

3. To test each area of your system, open each door and window in turn, or walk
in motion detector areas.

4. Press the Status button. The system will announce all open zones.

5. If the system has any fire zones, activation will cause the alarm to sound in a
pulsed mode. To silence the alarm, press .

CAUTION:

Do not use an open flame or burning materials to test a smoke

#

or heat detector. Contact your installer for information on safe methods of
testing detectors.

6. When you are finished testing the system, inform your central station. If the
system did not work properly, contact your installer.

NOTE:

Some features described above will not be functional unless
enabled by your installer. Ask your installer which features are functional
on your system.

Allowing
Computer
Access to Your
System

20

From time to time, your installer may need to send information to, or retrieve
information from your security system. Your installer will call your system over the
telephone line using a computer. You may need to prepare your system to receive
this “downloading” call. To do this:

6

1. Press [Master code] . This allows downloading for 1 or 6 hours

*

5

depending your installer’s set up. During this time, the system will answer
incoming downloading calls.

For more information on this feature, please ask your installer.

Section 6: Customizing Your System

*

#

This section describes how to customize your system to suit your needs. Refer to
this section for detailed instructions on: programming access codes and setting
time and date.

Programming
Access Codes

The master code (code 40) can be used to program system options, arm and dis­arm the system and program other access codes. You can program up to 32 addi­tional access codes (01 through 32). Other access codes, such as system
supervisory and duress codes, are available. Contact your installer for more infor­mation.

*

1. Press [Master Code]. The red (Armed) light turns on and the yellow (Sys-

5

tem) light flashes.

2. Enter the two-digit number of the access code you want to program (01-32 for
access codes, 40 for master code). If an access code already exists for the code
number you have selected, it will be replaced by the new code.

3. Enter the new [code]. Access codes must be four digits unless otherwise indi­cated by your installer.

such as [1111] or [1234].

4. To exit access code programming, press .

NOTE: Do not use the factory default or obvious codes

#

5. Record your new codes on the “System Information” on page 31 in this book­let.

Erasing a code:

1. Press [Master Code]

*

5

2. Enter the number of the code you want to erase [01 to 32]. The Master code
cannot be erased.

3. To erase the code, press .

4. To exit access code programming, press .

*

#

Setting the
Time and Date

You should make sure that your system has the correct time and date. This is
important for the auto-arm feature to function correctly, and for accurate report­ing of events.

1. To select time and date, press [Master Code] .

6

1

2. The system announces the current time and date. To change the time, press

1

, then enter the Time in Hours and Minutes using the 24-Hour format

(00:00 to 23:59).

3. To change the date, press , then enter the Date in Months, Days and Years

2

(MMDDYY) (November 26, 2000 = 112600).

4. To exit programming, press .

21

Tur n ing t he
Door Chime
On or Off

If your installer has enabled the door chime feature, your NT9010 will beep when­ever designated doors or windows are opened or closed. The NT9010 may also
announce the zones that were opened or closed, if programmed. Your installer
has programmed which doors and windows will activate the door chime.

*

1. Press to turn the door chime feature ON

4

The keypad will beep 3 times.

*

2. Press again to turn the door chime feature OFF

4

The keypad will sound one long beep.
The function button labeled Chime can also perform the same function if it is

pressed and hold for 2 seconds. When door chime is enabled the keypad will
beep 3 times. When door chime is disabled the keypad will sound one long
beep.

Changing
NT9010
Speaker
Vol u me

Changing
Telephone
Prompt
Vol u me

You can select from 3 different volume levels for NT9010 announcements - low,
medium, and high.

1. Press the Volume function key. The NT9010 volume increases to the next level
and will announce the volume level it is at.

2. Repeat step 1 until you find a volume setting you like.

3. When you have selected the volume level you want, press to exit.

#

If you will be using a telephone to access your system, you can change the volume
of the telephone prompts. You can select from three different telephone volume
levels, low, medium and high.

*

1. Press [Master Code] . The NT9010 announces the telephone volume

6

7

level: “Phone volume is low.”

2. To change the volume, press .

1

3. Repeat step 2 until you find a volume setting you like.

4. When you have selected the volume level you want, press to exit.

#

22

Section 7: Fire Safety

Read this section carefully. It contains important information about fire safety.

Household
Fire Safety
Audit

Fire Escape
Planning

Most fires occur in the home. To minimize this danger, we recommend that a
household fire safety audit be done and a fire escape plan be created.

1. Are all electrical appliances and outlets in a safe condition? Check for frayed
cords, overloaded lighting circuits, etc. If you are uncertain about the condition
of your electrical appliances or household service, have a professional evaluate
these units.

2. Are all flammable liquids stored safely in closed containers in a well-ventilated,
cool area? Cleaning with flammable liquids should be avoided.

3. Are fire hazardous materials (e.g., matches) well out of reach of children?

4. Are furnaces and wood burning appliances properly installed, clean and in
good working order? Have a professional evaluate these appliances.

There is often very little time between the detection of a fire and the time it
becomes deadly. Therefore it is very important to develop and rehearse a family
escape plan.

1. Every family member should participate in developing the escape plan.

2. Study the possible escape routes from each location within the house. Since
many fires occur at night, special attention should be given to the escape
routes from sleeping quarters.

3. Escape from a bedroom must be possible without opening the interior door.

Consider the following when making your escape plans:

• Make sure that all exterior doors and windows are easily opened. Ensure that
they are not painted shut, and that their locking mechanisms operate smoothly.

• If opening or using the exit is too difficult for children, the elderly, or the hand­icapped, plans for rescue should be developed. This includes making sure that
those who are to perform the rescue can promptly hear the fire warning signal.

• If the exit is above the ground level, an approved fire ladder or rope should be
provided as well as training in its use.

• Exits on the ground level should be kept clear. Be sure to remove snow from
exterior patio doors in winter. Outdoor furniture or equipment should not block
exits.

• Each person should know of a predetermined assembly point where everyone
can be accounted for (e.g., across the street or at a neighbor’s house). Once
everyone is out of the building, call the Fire Department.

23

• A good plan emphasizes a quick escape. Do not investigate or attempt to fight
the fire, and do not gather belongings or pets as this wastes valuable time.
Once outside, do not re-enter the house. Wait for the fire department.

• Write the fire escape plan down and rehearse it frequently so that should an
emergency arise, everyone will know what to do. Revise the plan as conditions
change, such as the number of people in the home, or if there are changes to
the building’s construction.

• Make sure your fire warning system is operational by conducting weekly tests
(see

Here is a list of the various trouble conditions that your system

might announce:

on page 19). If you are unsure about system operation, con-

tact your installing dealer.

• We recommend that you contact your local fire department and request further
information on fire safety and escape planning. If available, have your local fire
prevention officer conduct an in-house fire safety inspection.

24

Section 8: Guidelines for

Locating Smoke Detectors

Research has shown that all hostile fires in homes gen­erate smoke to a greater or lesser extent. Experiments
with typical fires in homes indicate that detectable
quantities of smoke precede detectable levels of heat in
most cases. For these reasons, smoke alarms should be
installed outside of each sleeping area and on each sto­rey of the home.

The following information is for general guidance only
and it is recommended that local fire codes and regula­tions be consulted when locating and installing smoke
alarms.

It is recommended that additional smoke alarms beyond
those required for minimum protection be installed.
Additional areas that should be protected include: the
basement; bedrooms, especially where smokers sleep;
dining rooms; furnace and utility rooms, and any hall­ways not protected by the required units.

On smooth ceilings, detectors may be spaced 9.1m (30
feet) apart as a guide. Other spacing may be required
depending on ceiling height, air movement, the pres­ence of joists, uninsulated ceilings, etc. Consult National
Fire Alarm Code NFPA 72, CAN/ULC-S553-M86 or other
appropriate national standards for installation recom­mendations.

Do not locate smoke detectors at the top of peaked or
gabled ceilings; the dead air space in these locations
may prevent the unit from detecting smoke.

Avoid areas with turbulent air flow, such as near doors,
fans or windows. Rapid air movement around the
detector may prevent smoke from entering the unit.

BedroomBedroom

Bedroom

LivingRoomKitchen

Figure 1

Bedroom

Living
Room

Basement

Figure 3

Bedroom

Dining
Room

Do not locate detectors in areas of high humidity.
Do not locate detectors in areas where the temperature

oC

rises above 38

(100oF) or falls below 5oC (41oF).

Smoke detectors should always be installed in accor­dance with NFPA 72, the National Fire Alarm Code.
Smoke detectors should always be located in accor­dance with:

• Paragraph 2-2.1.1.1 of NFPA 72, Chapter 2.:

“Smoke
detectors shall be installed outside of each separate
sleeping area in the immediate vicinity of the bed­rooms and on each additional story of the family liv­ing unit, including basements and excluding crawl
spaces and unfinished attics. In new construction, a
smoke detector also shall be installed in each sleep­ing room.”

• Paragraph 2-2.1.1.2 of NFPA 72, Chapter 2.:“Split
level arrangement. Smoke detectors are required
where shown. Smoke detectors are optional where
a door is not provided between living room and
recreation room.”

25

Section 9: Replacing Batteries

From time to time, the batteries in the detectors and other components on your
system will need to be changed. If a device has a low battery, your system will
announce a “Device Low Battery” trouble message (see

ditions

When the batteries in one device need to be replaced, it is suggested that the bat­teries in all system devices be replaced at the same time. The batteries used in the
devices are Eveready Alkaline Energizer or Energizer Lithium batteries.

NOTE:

your central station.

on page 19).

Before changing the batteries in the detectors, you should inform

Checking Trouble Con-

Tips for
Buying
Batteries

• Your system is designed to work with either Eveready Alkaline Energizer or Lith­ium batteries according to individual device. When replacing batteries, be sure
to buy the same brand and type. Do not replace the batteries with any other
type. The reliability of your security system depends on its batteries, and “no
name” or generic brand batteries may not provide the best quality and
dependability.

• Use fresh batteries. Most batteries have a “best before” date printed on their
packaging or on the batteries themselves. Buy batteries that have a “best
before” date of two years or more from your purchase date.

• When disposing of used batteries, follow the instructions and precautions
printed on the batteries. Many cities and communities have collection sites or
disposal services. Contact your municipal offices for more information.

• If in doubt about the batteries used in your system, or if you have trouble
installing them, contact your installer for assistance.

Required Batteries

WLS904-433 Motion Detector Four AAA batteries
WLS904P-433 Pet Immune Motion Detector Four AAA batteries
WLS906-433 Wireless Smoke Detector Six AA batteries.
WLS919-433 Wireless Key Two CR2032 lithium

batteries.
WLS912-433 Wireless Glassbreak Detector Three AA batteries
WLS914-433 Pet Immune Motion Detector Four AA batteries
WLS925L-433 Universal Transmitter One Lithium Energizer No.

EL123AP battery.

.
.

.

.

26

Replacing Batteries

Door/Window
Contacts

Motion
Detectors

WLS925L-433

To remove the cover of the universal trans­mitter, squeeze both sides of the unit where
the notches are. Pull to release the cover.

Use care when installing the battery and
observe the correct polarity (see diagram).
Use only an Eveready Lithium Energizer No.
EL123AP battery.

WLS904-433/WLS904P-433

Remove the motion detector from its mounting plate by
holding the detector by its sides and pushing up.
Remove the old batteries and install four fresh Eveready
Alkaline Energizer AAA batteries. Be sure to observe cor­rect polarity when inserting the batteries. Replace the
detector on its mounting plate, making sure it snaps into
place.

WLS914-433

Remove the motion detector from its mounting plate by holding the
sensor by its sides and pushing up. Install four fresh Eveready Alka­line Energizer AA batteries. Be sure to insert the batteries in the
proper orientation. Replace the sensor on its mounting plate, making
sure it snaps into place. After the batteries are installed, the detector
will take 60 seconds to warm up. During this time the LED will flash.

Glassbreak
Detectors

WLS912-433

Remove the detector from its mounting plate by
pushing the detector in the direction shown at
right.

Install the three Eveready Alkaline Energizer bat­teries, with the correct polarity, as shown at
right.

27

Smoke
Detectors

WLS906-433

The WLS906-433 requires six Eveready Energizer AA
batteries. To replace the batteries, remove the detector
from the mounting plate by pushing the locking tab
and turning the detector counter-clockwise.

Hold the unit with the battery compartment facing
you, and the imprinted wording right-side up. Install
the first two batteries in the row nearest to you, with
the + terminals facing left. Next, install the middle two
batteries with the + terminals facing to the right. Place
your thumb over the centre of these four batteries to
keep them in place. Install the last two batteries, with
their + terminals facing to the left, by snapping them past the nylon retainer.

Wireless Keys

After
Installing
New Batteries

WLS919-433

The WLS919 wireless key requires two lithium CR2032 batter­ies. To replace the batteries, open the key’s plastic housing by
inserting a flathead screwdriver along the side of the unit;

+

+

carefully twist the screwdriver to separate the top and bottom
plastic. Remove the old batteries. Insert the new batteries
according to the diagram at right and reassemble the key’s plastic housing.

NOTE:

The polarity of the batteries must be observed.

After you change the batteries on your system, the system may announce trouble
conditions. A zone tamper should be displayed for each detector that had batter­ies changed. A zone fault may also be displayed and announced for these detec­tors. Refer to

Checking Trouble Conditions

on page 19 for information on

checking Zone Faults and Zone Tampers.
Be sure to perform a complete test of your system after new batteries are installed

to ensure that all detectors are working properly (see

Testing Your System

on

page 20).

28

Glossary

Glossary

Access code

Alarm

Announce

Audible exit
fault

Away arming

Bypassing a
zone

A 4- or 6-digit code you enter on the keypad to turn your system on or off, or to
use other system features.

When a zone is violated (e.g., a smoke detector detects smoke, a motion detector
senses movement, a door with a contact is opened), it will trigger an alarm.

Intrusion (burglary) alarm:

motion detectors, glassbreak detectors, door/window contacts). Usually occurs
when the system is on. Intrusion alarms sound with a steady siren.

Fire alarm:

be triggered at any time, whether the system is on or off. Fire alarms sound with a
pulsing siren.

Voice notification by the NT9010 of a variety of system conditions.

A feature that warns you of an improper exit (e.g. door not completely shut) when
you attempt to turn on your system. Helps to prevent false alarms.

Turning on the system so that all the detectors (perimeter and interior) are on.
(Used when everyone is away from the premises.)

Turning off a detector temporarily. When you bypass a zone, the detector for that
zone will not monitor activity in the zone and will not be able to trigger an alarm,
until the system has been turned off, then on again.

An alarm triggered by fire, smoke or heat detectors. Fire alarms may

An alarm triggered by an intrusion detector (e.g.

Central
station

Detector

Emergency
message

Entry time

If remote monitoring is enabled, your system will send alarms, troubles and emer­gency messages to the central station. If necessary, the central station will then
notify authorities in your area.

A part of the system that can detect and report problems (e.g. a motion detector
can tell if there is movement in a room).

A message sent to the central station when one of the 3 pairs of emergency keys
( ) is pressed and held for two seconds. Your installer must program
these keys, or they will not work. Units will have either ( ) or ( ) keys.

A timer programmed by your installer. It starts when you enter an area of the sys­tem that is on. You must enter an access code to turn the system off before the
timer runs out, or else an alarm will be triggered.

29

Entry/exit
doors

Your installer will program the doors you usually use to enter or exit the premises
as the entry/exit doors. These doors are programmed with entry and exit times so
that you can turn the system on and off without causing a false alarm.

Exit time

Local
telephone

Master code

Remote
telephone

Stay mode

Tro uble

Zone

A timer programmed by your installer. It starts when you turn on your system to
allow you a period of time to leave the premises. At the end of the exit time, the
system will be on.

If your NT9010 system is connected to your home/office telephone line, you may
be able to use a telephone key to access the system.

The master code is, a 4- or 6- digit access code, is used to set system options, to
turn the system on and off, and to program other access codes.

If your NT9010 system is connected to your home/office telephone line, you may
be able to use an off-premise (remote) telephone to access the system.

Turning on the system so that only the perimeter zones (see zone definitions,
below) are on. (Use when one or more people will stay on the premises.)

The NT9010 controller continuously checks the system for problems. If the control­ler finds a problem (trouble), it will indicate this at the keypad. See

Trouble Conditions

on page 19 for a list of possible trouble conditions, and how

Checking

they are displayed or announced.

A limited area of the premises monitored by a detector (smoke detector, door/win­dow contact, motion detector, glassbreak detector, etc.).

Perimeter zone:

A zone that detects intrusion from outside the premises (e.g.,

door contact on an outside door, glassbreak detector).

Interior zone:

A zone that detects intruders who have already entered (e.g., a

motion detector).

Fire zone:

A zone that has a heat or smoke detector.

30

System Information

Fill out the following information for future reference and store this guide in a safe place.

For Service

Central Station Information:

Account #:_______________________________ Telephone #: ____________________________

Installer Information:

Company: _______________________________ Telephone #: ___________________________

Access Codes

Your Master Code is:

Additional Access Codes:

Code # Access Code Code # Access Code Code # Access Code Code # Access Code

01 09 17 25

02 10 18 26

03 11 19 27

04 12 20 28

05 13 21 29

06 14 22 30

07 15 23 31

08 16 24 32

____________________________

System Information

[F] FIRE _____________________________________

[A] AUXILIARY_______________________________ or Medical ___________________________

[P] PANIC ___________________________________

The Exit Time is______________________ seconds.

The Entry Time is ____________________ seconds.

31

Zone Information

There are ________ active zones on the system.

Zone Protected Area Zone Type Zone Protected Area Zone Type

01 17

02 18

03 19

04 20

05 21

06 22

07 23

08 24

09 25

10 26

11 27

12 28

13 29

14 30

15 31

16 32

32

Index

A

AC power trouble message
19
Access codes

adding 21
changing 21
defined 29
erasing 21
Master code 30
programming 21
telephone code 6

Alarm

checking 16
defined 29
false 15
fire 15
intrusion 16

memory 16
Answering the telephone 7
Armed light 3

turning off system 10

turning on system 9
Arming

automatic 13

away 11

basic 9

no entry delay 13

quick 12

stay 12
Automatic arming 13
Auxiliary keys 17
Away 11

B

Batteries 26–28
Burglary alarm 16
Buttons

see Function buttons
Bypassing zones 18

C

Central station 5

defined 29

talk/listen-in feature 16
Checking

alarms 16

troubles 19
Chime 22

Cleaning the system 5
Codes See Access codes
Communication trouble mes­sage 19
Computer access to system
20

D

Date

setting 21

Detectors

defined 29

See also Zones
Device low battery message
20
Disarming 10
Door

chime 22

entry/exit 9, 11, 30
Door/window contacts 27
Downloading 20

E

Emergency keys 17
Entry time 10

defined 29
Entry/exit door

defined 30
Exit 14
Exit time 11

defined 30

F

False alarm 15
Fire

alarm 15

detection 5

escape planning 23

keys 17

safety 23
Function buttons 3, 11, 12

G

Glassbreak detectors 27

I

Intrusion alarm 16

L

Local telephone access 6

M

Maintenance of system 5
Master code 30
Medical keys 17
Memos 7, 8
Microphone 3
Monitoring station 5
Motion detectors 27

O

Operating the system

using a telephone 6
using WLS9001 6

P

Panic keys 17
Phone line trouble message
19
Playback 7, 8
Problem, See Trouble
Programming

automatic arming 13
codes 21
time and date 21

Q

Quick

arming 12
exit 14

R

Ready light 3

turning on system 9
Record 7, 8
Remote monitoring 5
Remote telephone access 7
Replacing batteries 26–28

S

Service is required message
19
Smoke detectors 28
Speaker 3

loudness 22
Status 6
Stay 12

System

how it works 4
maintenance 5
operating 6
testing 5, 20
trouble 19
turning off 10
turning on 9

System light 3

alarm in memory 16
programming codes 21
trouble 19
turning on system 11

T

Telephone calls

calling the system 6
receiving while using

system 7
Testing 5, 20
Time

setting 21
Time and date incorrect mes­sage 20
Trouble

defined 30

messages 19
Turning off system

See Disarming
Turning on system

See Arming

V

Voice memos 7, 8
Volume 22

W

Wireless keys 28

Z

Zone fault 28

message 19
Zone tamper 28

message 19
Zones

bypassing 18

defined 30

testing 20

33

WARNING

Note to Installers

This warning contains vital inf ormation. As the only individual in contact with sys­tem users, it i s your responsibility to b ring each item in this warnin g to the attention
of the users of this system.

System Failures

This system has been careful ly designed to be as effective as poss ible. There are
circumstances, however, involving fire, burglary, or other types of emergencies
where it may not provide protection. Any alarm system of any type may be com­promised deliberately or may fail to operate as expected for a variety of reasons.
Some but not all of these reasons m ay be:

■

Inadequate Installation

A security system must be installed properly in order to provide ad equate protec­tion. Every installation should be evaluated by a security professional to ensure that
all access points and areas are covered. Locks and latches on windows and doors
must be secure and operate as intended. Windows, doo rs, walls, ceil ings and other
building materials must be of s ufficient strength a nd construction to provide the
level of protection expected. A reevaluation must be done during and after any con­struction activity. An evaluation by the fire and/or police department is highly rec­ommended if this service is availabl e.

■

Criminal Knowledge

This system contains security features which were kn own to be effective at the time
of manufacture. It is possible for persons with criminal intent to develop techniques
which reduce the effectiveness of these feat ures. It is important that a security sys­tem be reviewed periodically to ensure that its featu res remain effective and that it
be updated or replaced if it is found that it does not provide the protection expected.

■

Access by Intruders

Intruders may enter through an unprotected a ccess point, c ircumvent a sensi ng
device, evade detection by moving th rough an area of insufficient coverage, disco n­nect a warning device, or interfere with or prevent the proper operation of the sys­tem.

■

Power Failure

controllers, intrusion detectors, smoke detectors and many other security devices
require an adequate power supply for proper operation. If a device operates from
batteries, it is possible for the batteries to fail. Even if the batteries have not failed,
they must be charged, in good condition and installed correctly. If a device operates
only by AC power, any interrupti on, however brief, will render that device inopera­tive while it does not have power. Power interruption s of any length are often
accompanied by voltage fluctuations which may dam age electronic equipment such
as a security system. After a power interruption has occurred, immediately conduct
a complete system test to ensure that the system operates as intended.

■

Failure of Replaceable Batteries

This system’s wireless transmitte rs have been desi gned to provide several years of
battery life under normal con ditions. The expected battery life is a function of the
device environment, usag e and type. Am bient conditi ons such as high humidity,
high or low temperatures, or large temperature fluctuations may reduce the
expected battery life. While each transmitting device has a low battery monitor
which identifies when the batter ies need to be rep laced, this monitor may fail to
operate as expected. Regular testing and maintenance will keep the system in good
operating condition.

■

Compromise of Radio Frequency (Wireless) Devices

Signals may not reach the receiver under all circumstances which could include
metal objects placed on or near the radio path or deliberate jamming or other inad­vertent radio signal interference.

■

System Users

A user may not be able to operat e a panic or emergen cy switch possib ly due to per­manent or temporary physical disability, inability to reach the device in time, or
unfamiliarity with the corre ct operation. It is important that all system users be
trained in the correct operation of the alarm system and that they know how to
respond when the system indicates an alarm.

■

Smoke Detectors

Smoke detectors that are a part of this system may n ot properly alert occupants of a
fire for a number of reasons, some of which follow. The smoke detectors may h ave
been improperly installed or positioned. Smoke may not be able to reach the smoke
detectors, such as when the fire is in a chimney, walls or roo fs, or on the other side
of closed doors. Smoke detectors m ay not detect smoke from fires on another level
of the residence or building.

Please Read Carefully

Every fire is different in the amount of smoke pro duced and the rate of burning.
Smoke detectors c annot sense all typ es of fires equally we ll. Smoke detecto rs may
not provide timely warning of fire s caused by carel essness or saf ety hazards such as
smoking in bed, viol ent explosions, es caping gas, improper storage of flammable
materials, overload ed electrical circuits, chi ldren playing w ith matches or a rson.

Even if the smoke detector operates as intended, there may be circumstances when
there is insufficient warning to allow all occupants to escape in time to avoid injury
or death.

■

Motion Detectors

Motion detectors can only detect mo tion within the de signated areas as shown in
their respective installation instr uctions. They cannot discriminate between intru d­ers and intended occupants. Motion detectors do not provide volumetric area pro­tection. They have mul tiple beams of detection and motion can only be detected in
unobstructed areas covered by these beam s. They cannot detect motion which
occurs behind walls, ceilings, floor, closed doors, glass part itions, glass doors or
windows. Any type o f tampering whether intentional or unintentional such as
masking, painti ng, or spraying of any material on the lense s, mirrors, windows or
any other part of the detection sy stem will impa ir its proper op eration.

Passive infrared motion detectors o perate by sensin g changes in t emperature. How­ever their effectiveness can be reduced when the ambi ent temperature rises near or
above body temperature or if there are intentional or unintentional sources of heat
in or near the detection area. Some of these heat sources could be heaters, radi ators,
stoves, barbeques, fireplaces, sunlight, steam vents , lighting and so on.

■

Warning Devices

Warning devices such as sirens, bells, horns, or strobes may not warn people or
waken someone sleeping if th ere is an inte rvening wall or door. If warning devices
are located on a different level of the residen ce or premise, then it is less likely that
the occupants will be alerted or awakened. Audible warning devices may be inter­fered with by other noise sources such as stereos, radios, televisions, air condition­ers or other appliances, or passing traffic. Aud ible warning device s, however loud,
may not be heard by a hearing-impa ired person.

■

Telephone Lines

If telephone lines are used to t ransmit alarms , they may be out of service or busy for
certain periods of time. Also an intruder may cut the telephone line or defeat its
operation by more sophisticate d means which ma y be difficult to detec t.

■

Insufficient Time

There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from the emergency du e to their inability to respond
to the warnings in a timely manner. If the system is monitored, the response may
not occur in time to protect the occupants or their belongings.

■

Component Failure

Although every effort has been made to make this system as reliable as possible, the
system may fail to function as intended due to t he failure of a com ponent.

■

Inadequate Testing

Most problems that would prevent an alarm system from operating as intended can
be found by regular testing and maintenance. The complet e system shou ld be tested
weekly and immediately after a br eak-in, an attempted break-in, a fire, a storm, an
earthquake, an acci dent, or any kind of construction act ivity inside or outsi de the
premises. The testing should include all sensing devices, keypads, c onsoles, alarm
indicating devices and any other ope rational devices t hat are part of t he system.

■

Security and Insurance

Regardless of its capabilities, an alarm system is not a substitute for property or life
insurance. An ala rm system also is not a substitute for property owners, r enters, or
other occupants to act prudently to prevent or minimize the harmfu l effects of an
emergency situation.

FCC COMPLIANCE STATEMENT

CAUTION: Changes or modifications not expressly approved by Digital
Security Controls Ltd. could void your authority to use this equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interfer­ence in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be deter­mined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Re-orient the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
The user may find the following booklet prepared by the FCC useful:
“How to Identify and Resolve Radio/Television Interference Problems”.
This booklet is available from the U.S. Government Printing Office, Wash­ington D.C. 20402, Stock # 004-000-00345-4.

IMPORTANT INFORMATION

This equipment complies with Part 68 of the FCC Rules. On the side of
this equipment is a label that contains, among other information, the FCC
registration number of this equipment.
Notification to Telephone Company The customer shall notify the tele­phone company of the particular line to which the connection will be
made, and provide the FCC registration number and the ringer equiva­lence of the protective circuit.
FCC Registration Number: F53CAN-34664-AL-E
Ringer Equivalence Number: 0.4B
USOC Jack: RJ-31X

Telephone Connection Requirements

pany provided ringers, all connections to the telephone network shall be
made through standard plugs and telephone company provided jacks,
or equivalent, in such a manner as to allow for easy, immediate discon­nection of the terminal equipment. Standard jacks shall be so arranged
that, if the plug connected thereto is withdrawn, no interference to the

Except for the telephone com-

operation of the equipment at the customer’s premises which remains
connected to the telephone network shall occur by reason of such with­drawal.

Incidence of Harm

cause harm to the telephone network, the telephone company shall,
where practicable, notify the customer that temporary disconnection of
service may be required; however, where prior notice is not practicable,
the telephone company may temporarily discontinue service if such
action is deemed reasonable in the circumstances. In the case of such
temporary discontinuance, the telephone company shall promptly notify
the customer and will be given the opportunity to correct the situation.

Additional Telephone Company Information

must be properly connected to the telephone line with a USOC RJ-31X
telephone jack.
The FCC prohibits customer-provided terminal equipment be connected
to party lines or to be used in conjunction with coin telephone service.
Interconnect rules may vary from state to state.

Changes in Telephone Company Equipment or Facilities

phone company may make changes in its communications facilities,
equipment, operations or procedures, where such actions are reason­ably required and proper in its business. Should any such changes ren­der the customer’s terminal equipment incompatible with the telephone
company facilities the customer shall be given adequate notice to the
effect modifications to maintain uninterrupted service.

Ringer Equivalence Number (REN)

quantity of devices that you may connect to your telephone line and still
have all of those devices ring when your telephone number is called. In
most, but not all areas, the sum of the RENs of all devices connected to
one line should not exceed five (5.0). To be certain of the number of
devices that you may connect to your line, you may want to contact your
local telephone company.

Equipment Maintenance Facility

phone equipment, please contact the facility indicated below for informa­tion on obtaining service or repairs. The telephone company may ask
that you disconnect this equipment from the network until the problem
has been corrected or until you are sure that the equipment is not mal­functioning.
Digital Security Controls Ltd. 160 Washburn St., Lockport, NY 14094

Should terminal equipment or protective circuitry

The security control panel

The tele-

The REN is useful to determine the

If you experience trouble with this tele-

©2001 Digital Security Controls Ltd.
Toronto • Canada
Printed in Canada 29005928 R001