WARNING
This manual contains information on
limitations regarding product use and
function and information on the
limitations as to liability of the
manufacturer. The entire manual should
be carefully read.
NT9010
User’s
Guide
™
Quick Reference Guide
Away
Exit
The following chart lists the basic functions of your system, and the keys to press for each
function. Refer to the listed page number for more information.
NOTE: Some functions may not be available on your system. Ask your installer for
more information.
To Perform This Function: Enter: Page:
Turn on system (Away): ..................... [access code], leave through entry/exit door 9
OR press (if enabled)
Turn on system (Stay):........................ [access code], do not leave premises 12
OR press (if enabled)
Turn off system:................................. [access code] 10
*
Turn on system (No Entry Time): ........ [access code] 13
Turn on system (Quick, if enabled):.... (from Ready state) 12
Turn on rest of system (if Stay armed): OR press (if enabled) 12
Exit premises when system on: .......... OR press (if enabled) 14
Turn off zones (Bypass): ..................... [two-digit zone number(s)], to exit 18
9
*
0
*
1
*
0
*
1
Away
Stay
#
*
Test system ........................................ [master code] 20
6
4
Send Fire message: ............................ (press & hold for 2 seconds, if enabled) 17
Send Auxiliary message: .................... (press & hold for 2 seconds, if enabled) 17
*Send Medical message: ................... (press & hold for 2 seconds, if enabled) 17
Send Panic message: ......................... (press & hold for 2 seconds, if enabled) 17
Silence fire alarm: .............................. [access code] 15
Silence intrusion alarm: ..................... [access code] 16
*
Turn door chime on/off: ...................... to toggle on or off 22
Check alarm memory: ....................... 16
Check troubles .................................. 19
Set time and date: ............................. [master code]
*
If available
4
OR press (if enabled)
*
3
2
*
6
*
Chime
1
Table of Contents
Quick Reference Guide i
Table of Contents ii
Limited Warranty iii
About This Guide 1
NT9010 controller Features 2
Section 1: Introduction
How Your System Works ................................................4
IMPORTANT NOTICE.......................................................4
Fire Detection.................................................................5
Testing ...........................................................................5
Remote Monitoring ........................................................5
Maintenance ..................................................................5
Section 2: Using Your NT9010 System
Operating the System from the NT9010 controller.......... 6
Operating the System from a Telephone.........................6
Receiving Incoming Calls ................................................7
Recording and Playing Voice Memos on the NT9010 ......7
Recording and Playing Voice Memos from
a Remote Phone ............................................................. 8
Section 3: Turning Your System On (Arming) and
Off (Disarming)
Turning On Your System.................................................9
Turning Off Your System ..............................................10
Other Ways to Turn Your System On ............................10
Turning On Your System When Everyone is Away
(Away Mode)................................................................11
What to do if the Siren Sounds Immediately
After You Exit...............................................................11
Turning On Your System While You Are At Home
(Stay Mode)..................................................................12
Turning On Your System With No Access Code
(Quick Arm)..................................................................12
Turing On Your System with No Entry Time ..................13
Turning On Your System Automatically
(Automatic Arming)......................................................13
Exiting When the System is On (Quick Exit)...................14
Section 4: Dealing With Alarms and Emergencies
Fire Alarms ...................................................................15
Intrusion (Burglary) Alarms............................................16
Central Station Talk/Listen-in........................................ 16
Checking Alarms in Memory ........................................ 16
Calling for Help............................................................ 17
Section 5: Using Advanced Functions
Turning Off Part of Your System (Bypassing Zones)...... 18
Checking Trouble Conditions ....................................... 19
Testing Your System.....................................................20
Allowing Computer Access to Your System .................. 20
Section 6: Customizing Your System
Programming Access Codes......................................... 21
Setting the Time and Date............................................ 21
Turning the Door Chime On or Off............................... 22
Changing NT9010 Speaker Volume.............................. 22
Changing Telephone Prompt Volume........................... 22
Section 7: Fire Safety
Household Fire Safety Audit ......................................... 23
Fire Escape Planning..................................................... 23
Section 8: Guidelines for
Locating Smoke Detectors 24
Section 9: Replacing Batteries
Tips for Buying Batteries............................................... 26
Door/Window Contacts................................................ 27
Motion Detectors......................................................... 27
Glassbreak Detectors.................................................... 27
Smoke Detectors.......................................................... 28
Wireless Keys ............................................................... 28
After Installing New Batteries ....................................... 28
Glossary 29
System Information
For Service ................................................................... 31
Access Codes............................................................... 31
System Information...................................................... 31
Zone Information .........................................................32
Index 33
Warning 34
i
Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that for a period of
twelve months from the date of purchase, the product shall be free of defects in
materials and workmanship under normal use. During the warranty period, Digital
Security Controls Ltd. shall , at its optio n, repair or replace any defective product
upon return of the product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warran ted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original owner must
promptly notify Digital Security Controls Ltd. in writing that there is defect in
material or workmanship, such written notice to be received in all events prior to
expiration of the warranty period .
International Warranty
The warranty for international customers is the same as for any customer within
Canada and the United States, with the exception that Digital Security Controls
Ltd. shall not be responsible for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to th e
point of purchase. All authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security Controls Ltd. must first obtain
an authorization number. Digital Security Controls Ltd. will no t accept any shipment whatsoever for which prior auth orization has n ot been obtaine d.
Conditions to Void Warranty
This warranty applies only to defects in pa rts and workmanship relating to normal
use. It does not c over:
•damage incurred in shipping or handling;
•damage caused by disaster such as fire, flood, wind, earthquake or lightning;
•damage due to causes beyond the control of Digital Security Controls Ltd. such
as excessive voltage, mecha nical shock or water damage;
•damage caused by unauthorized attachment, alterations, modificatio ns or foreign
objects;
•damage caused by peripherals (unless such per ipherals were su pplied by Digita l
Security Controls Ltd.);
•defects caused by failure to provi de a suitable in stallation environm ent for the
products;
•damage caused by use of the products for purposes other than those for which it
was designed;
•damage from improper maintenance;
•damage arising out of any other abuse, mishandling or improper application of
the products.
Digital Security Controls Ltd .’s liability for failu re to repair the pr oduct under this
warranty after a reasonable number of attempts will be limited to a replacement of
the product, as the exclusive remedy for breach of warranty. Under no circumstances shall Digital Security Controls Ltd. be liable for any special, incidental, or
consequential damages base d upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not
limited to, loss of pr ofits, loss of the prod uct or any associated eq uipment, cost of
capital, cost of substitute or replacement equipment, facilities or services, down
time, purchaser’s time, the claims of third parties, including customers, and injury
to property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all other
warranties, whether expressed or implied (including all implied warranties of merchantability or fitness for a particular purpose) And of all other obligations or liabilities on the part of Digital S ecurity Contro ls Ltd. Digital Security Controls Ltd.
neither assumes nor author izes any other pe rson purporti ng to act on its behalf to
modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the
province of Ontario, Canada.
WA R N IN G : Digital Security Controls Ltd. reco mmends that th e entire system be
completely tested on a regula r basis. However, despite fre quent testing, and due to,
but not limited to, criminal tampering or electrical disruption, it is possibl e for this
product to fail to perform as expe cted.
Installer’s Lockout
Any products returned to DSC w hich have the Insta ller’s Lockout option enabled
and exhibit no other problems will be subject to a service charge.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-warranty
products which are returned to its fact ory according to th e following conditio ns.
Anyone returning goods to Digital Security Controls Ltd. must first obtain an
authorization number. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.
Products which Digital Securi ty Controls Ltd . determines to be repairable wi ll be
repaired and returned. A set fee which Digital Security Controls Ltd. has predete rmined and which may be revised from time to time, will be charged for each unit
repaired.
Products which Digital Sec urity Control s Ltd. determines not to be repairable wi ll
be replaced by the nearest equivalent product available at that time. The current
market price of the replacement product will be charged for eac h replacement u nit.
ii
About This Guide
This NT9010 User’s Guide is designed for anyone using a NT9010 Security System.
The NT9010 has many useful features. Read this guide thoroughly to learn how to
use your security system. Ensure that all users of this system are fully instructed in
its use.
Important information about fire and burglary alarms is in Section 4: Dealing With Alarms and Emergencies begining on page 15. Read this section
carefully!
This guide provides step-by-step instructions for each function. Each key you need
*
to press will be indicated by its symbol (e.g. To turn Door Chime On/Off).
For some functions, you will need to enter your access code (indicated by [access
code]). To program other access codes, or to perform advanced functions, you will
need to enter your master code (indicated by [master code]). You can also use the
master code to turn the system on and off.
The NT9010 controller and its lights and functions are described on pages 2 and 3.
The
Quick Reference Guide
required to access basic system functions, and the page number each function is
described on.
See the
Fill out the System Information on page 31 with all of your zone information and access codes, and store this manual in a safe place for future reference.
Glossary
on page 29 to learn more about words used in this manual.
inside the front cover shows you the commands
4
1
NT9010 Controller Features
This is the NT9010 controller. It controls and monitors all devices on your NT9010 security system. You
can access all system functions using the buttons on the NT9010. In addition, the NT9010 provides
easy to understand voice prompts to help you use the system. Please familiarize yourself with your
new system console and its features.
™™
2
➊ Microphone
You can use the microphone to record a voice
memo on the NT9010. To record a memo, press
the Record button, then talk into the microphone. When you are finished recording, press
#
. To play the memo, press the Playback but-
ton.
If central station talk/listen-in is enabled on your
system, the microphone will also allow you to
talk to your central station operator.
Siren
➋
The NT9010 uses the siren to warn you about
fire and burglary alarms.
Speaker
➌
The NT9010 uses the speaker to broadcast system announcements, instructions, recorded
memos, and alarms.
Status Lights
➍
The NT9010’s “Ready”, “Armed” and “System”
status lights provide instant visual feedback on
the status of your security system.
Green “Ready” Light
If the Ready light is ON, the system is ready to be
turned on. You will not be able to turn the system on unless the Ready light is ON (see
ing On Your System
If the Ready light is flashing, someone has
recorded a voice memo on the NT9010. Press
the Playback button to listen to the recording.
Red “Armed” Light
If the Armed light is ON, the system has been
turned on successfully.
Yellow “System” Light
If the System light is ON, one or more of these
conditions could be present on the system:
System Troubles (See
on page 19).
tions
Alarms in Memory (See
on page 10).
tem
on page 9).
Checking Trouble Condi-
Turning Off Your Sys-
Turn -
Zones Bypassed (turned off) (See
Part of Your System (Bypassing Zones)
page 18).
Programming
you are programming access codes, or performing other programming functions.
. The System light will flash when
Turning Off
on
➎ Emergency Keys:
In an emergency, you can use these keys to
instantly contact your central station:
Press both * keys for two seconds to send a
Fire message.
Press both * Keys for two seconds to send
an Auxiliary message.
Press both ** Keys for two seconds to send
a Medical message.
Press both * Keys for two seconds to send a
Panic message.
IMPORTANT NOTE:
Medical, and Panic keys will NOT function
unless programmed by the installer. If these
keys are in service and the installer has
enabled audible feedback, holding down
both keys for two seconds will cause the
keypad sounder to beep indicating that the
input has been accepted and sent.
** Medical keys are available only on units
intended to be monitored for medical
applications.
Number Pad
➏
Use the number pad to enter your access code
and system commands. To select a function
press . To exit a function press .
➐
If your installer has enabled them, you can use
the function buttons to access the stay, away,
door chime, quick exit, status, volume control,
memo record, and memo playback features. To
use a feature, press and hold one of the buttons
for two seconds. Refer to this
information on these features.
*
Function Buttons
*The Fire, Auxiliary or
#
for more
Guide
3
Section 1: Introduction
Your installer has set up your system with your home or business in mind. You may
not need all of the features described in this manual. Your installer will only turn
on the features that you need, and should explain all the active features to you. If
you have any questions about which features are included on your system, please
ask your installer.
How Your
System Works
Ready
Armed
System
Sta y
3
1
Away
2
Chime
5
4
6
Exit
Status
8
7
9
Volume
Recor d
*
#
0
Playback
™™
IMPORTANT
NOTICE
Your security system consists of a DSC NT9010 controller, and various detectors
and wireless devices.
The controller is the “brain” of your security system. It controls and checks all the
detectors, and communicates with the central station (if remote monitoring is
enabled). You will access system functions with your NT9010 controller, which is
described on pages 2 and 3 of this manual. Each NT9010 has a microphone, siren,
speaker, number pad, emergency keys, and eight function keys.
Using the NT9010 you can send commands to the system and check the current
system status. Your installer will mount the NT9010 in a convenient location inside
your premises.
Your security system can provide monitoring of intrusion, fire, and emergency.
The security system has several zones (monitored areas). Each of these zones will
be connected to a detector (motion detector, glassbreak detector, door contact,
etc.). If a detector goes into alarm, the NT9010 will sound an alarm and may
announce the specific zone that caused the alarm (depending on how your
installer has programmed the system).
A security system cannot prevent emergencies. It is only intended to alert
you and – if the system is remotely monitored – your central station of an
emergency situation. Security systems are generally very reliable but they
may not work under all conditions and they are not a substitute for prudent security practices or life and property insurance. Your security system
should be installed and serviced by qualified security professionals who
should instruct you on the level of protection that has been provided and
on system operations. For important warnings and cautions, please see
page 34.
4
Introduction
Fire Detection
Te s ti n g
Remote
Monitoring
Maintenance
This NT9010 controller is capable of monitoring fire detection devices such as
smoke detectors and providing a warning if a fire condition is detected. Good fire
detection depends on having an adequate number of detectors placed in appropriate locations. The system must be installed in accordance with NFPA 72
(N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review
Fire Safety
on
page 23.
NOTE:
Your installer must enable the fire detection portion of this equip-
ment for it to work.
To make sure your system continues to work as intended, you must test your system weekly. Please refer to
Testing Your System
on page 20. If your system does
not work correctly, call your installer for service.
This system can send alarms, troubles and emergency messages over telephone
lines to a central station. If you accidentally initiate an alarm, immediately call the
central station to prevent an unnecessary response.
NOTE:
Your installer must enable remote monitoring for it to work.
With normal use, the system requires minimum maintenance, but please note the
following points:
1. Do not wash the security equipment with a wet cloth. Light dusting with a
slightly moistened cloth should remove normal dust accumulations.
2. Use the system test described in
Testing Your System
on page 20 to check
the battery condition of the NT9010 controller. We recommend that the standby battery be replaced every three years.
3. Consult the manufacturer’s literature for testing and maintenance instructions
for other system devices such as smoke detectors, motion detectors, and glassbreak detectors. For instructions on replacing detector batteries, see
Batteries
NOTE:
on page 26.
The NT9010 is only compatible with DSC wireless devices.
Replacing
5
Section 2: Using Your NT9010 System
Operating the
System from
the NT9010
controller
Operating the
System from
a Telephone
The NT9010 controller provides easy to understand voice prompts to help you to
use your system.
You can check the current status of your system by pressing the Status button. The
NT9010 will announce the time, whether the system is currently on (armed) or off
(disarmed), if any zones are currently open or bypassed (turned off), and if there
are any trouble conditions currently present on the system. Pressing the Status
button while the NT9010 is speaking will cause it to stop.
If your installer has connected your NT9010 system to an incoming telephone line,
you can access the system using a local telephone (a telephone on your premise).
You may also be able to use the system from a remote telephone (a telephone not
on your premise), if your installer has turned on this feature.
Even though you can use a telephone to operate your system, the telephone can
not display or indicate system status or zones in alarm. Therefore, it is essential
that you check the NT9010 controller regularly for any changes in system status.
CAUTION:
redial button to arm or disarm your system.
NOTE:
not from a local or a remote telephone.
Local Telephone Access
Use this procedure to call your NT9010 system within your home from a telephone
that is on the same telephone line. No dial-in is necessary.
1. Pick up the telephone handset - you will hear a dial tone.
2. Enter your 3-digit Telephone Access Code. The dial tone will stop and the system will announce:
“Hello.”
3. The system may also say:
“Enter your access code.”
If so, enter your [access code].
4. The system announces one or more messages to advise you of its status. Follow
the voice prompts to use the system functions.
For the security of your codes, DO NOT use a telephone with a
The Duress Code should only be used from the local controller and
6
Using Your NT9010 System
Remote Telephone Access
NOTE:
Pause for one second between key presses when entering access
codes or commands on a remote Phone
1. From any touch-tone telephone, dial number of the line on which your NT9010
has been installed.
2. After one ring, hang up. Wait 10 seconds then call again. On the second call,
the system will answer after one or two rings and announce:
“Hello.”
3. Enter your 3-digit Telephone Access Code within 10 seconds. If you wait longer
than 10 seconds, the system will automatically hang up.
4. The system will then prompt:
“Enter your access code.”
Enter your [access code] within 20 seconds. If you wait longer than 20 seconds,
the system will hang up. The system will also hang up if 3 incorrect access
codes are entered.
5. Once you have entered an access code, the system will announce one or more
messages to advise you of its status. Follow the voice prompts to use the system functions.
NOTE:
There is only one “Telephone Access Code”. It is programmed by
your installer. It is not the same as your 4- or 6-digit system access code.
More than one system access code can be programmed for use by different
users of your system (see Programming Access Codes on page 21).
Receiving
Incoming
Calls
Recording and
Playing Voice
Memos on the
NT9010
If you are accessing the NT9010 system over a local telephone at the same time as
someone calls you, the system will announce:
“Attention, you have an incoming call. To receive the call, press pound now.”
To answer the incoming call, press . If you do not press , you can continue
# #
to use the system.
You can record a voice memo on the NT9010 controller to be listened to at a later
time. To record a voice memo:
1. Press the Record function button. The NT9010 says “Record memo now, To
complete press [#]“. The maximum memo length is 20 seconds.
2. Speak into the microphone (located in the top left corner of the unit). When
you have finished recording, press . The green Ready light flashes to indicate
#
a new memo has been recorded.
To listen to a voice memo:
1. Press the Playback function button. Once the memo has been played, the green
Ready light stops flashing, but the memo remains in memory until a new one is
recorded, or until the NT9010 loses all power.
2. If the memo is not for you, you can press to stop the playback. If you press
#
before the playback finishes, the Ready light will continue to flash.
#
7
3. When the playback is finished, the NT9010 will say “Press [✱] to erase. Press [#]
to save”.
Recording and
Playing Voice
Memos from
a Remote
Phone
To record a voice memo from a remote phone:
*
7
1. Press .
• Press , the NT9010 will say “For memo functions, press [7]“, then
• Press , the NT9010 will say “To record memo, press [1]. To playback
1
*
7
memo, press [2]“, then
• Press , the NT9010 will say “Record memo now. To complete press [#]“.
2. Speak into the telephone. When you have finished recording, press . The
1
#
NT9010 will say “To record memo, press [1]. To playback memo, press [2]“.
3. Press to exit this function.
#
To listen to a voice memo from a remote phone:
*
1. Press .
• Press , the NT9010 will say “For memo functions, press [7]“, then
• Press , the NT9010 will say “To record memo, press [1]. To playback
27
*
7
memo, press [2]“, then
• Press , the NT9010 beings to playback your voice memo.
• Press will cancel the playback.
2. When the playback is finished, the NT9010 will say “Press [
2
#
] to erase. Press [#]
✱
to save”.
NOTE:
Press [
✱
] will only erase the notification of the memo, not the memo
itself. After the notification has been erased, press [#] will not restore the
notification. But you will still be able to listen to the memo by press Playback.
• Once you made your choice, the NT9010 will say “To record memo, press
[1]. To playback memo, press [2]“.
3. Press to exit this function.
#
8
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