Warning: This manual contains information on limitations regarding product use
and function and information on the limitations as to liability of the manufacturer.
The warnings on this page contain vital information. As the only
individual in contact with system users, it is the installer’s responsibility to bring each item in this warning to the attention of all users of
this system.
System Failures
This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or
other types of emergencies where it may not provide protection. Any
alarm system of any type may be compromised deliberately or may
fail to operate as expected for a variety of reasons. Some, but not all,
of the reasons may be:
Access by Intruders
Intruders may enter through an unprotected access point, circumvent
a sensing device, evade detection by moving through an area of
insufficient coverage, disconnect a warning device, or interfere with
or prevent the proper operation of the system.
Component Failure
Although every effort has been made to make this system as reliable
as possible, the system may fail to function as intended due to the
failure of a component.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which
could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference.
Criminal Knowledge
This system contains security features which were known to be
effective at the time of manufacture. It is possible for persons with
criminal intent to develop techniques which reduce the effectiveness
of these features. It is important that your security system be
reviewed periodically to ensure that its features remain effective and
that it is updated or replaced if it is found that it does not provide the
protection expected.
Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide
several years of battery life under normal conditions. The expected
battery life is a function of the device environment, usage, and type.
Ambient conditions such as high humidity, high or low temperatures,
or large temperature fluctuations may reduce the expected battery
life. While each transmitting device has a low battery monitor which
identifies when the batteries need to be replaced, this monitor may
fail to operate as expected. Regular testing and maintenance will
keep the system in good operating condition.
Inadequate Installation
A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security
professional to ensure that all access points and areas are covered.
Locks and latches on windows and doors must be secure and operate
as intended. Windows, doors, walls, ceilings and other building
materials must be of sufficient strength and construction to provide
the level of protection expected. A reevaluation must be done during
and after any construction activity. An evaluation by the fire and/or
police department is highly recommended if this service is available.
Inadequate Testing
Most problems that would prevent an alarm system from operating as
intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a breakin, an attempted break-in, a fire, a storm, an earthquake, an accident,
or any kind of construction activity inside or outside the premises.
The testing should include all sensing devices, keypads, consoles,
alarm indicating devices, and any other operational devices that are
part of the system.
Insufficient Time
There may be circumstances when the system will operate as
intended, yet the occupants will not be protected from an emergency
due to their inability to respond to the warnings in a timely manner. If
the system is remotely monitored, the response may not occur in time
to protect the occupants or their belongings.
Motion Detectors
Motion detectors can only detect motion within the designated areas
as shown in their respective installation instructions. They cannot
discriminate between intruders and intended occupants. Motion
detectors do not provide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion
which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering whether intentional or unintentional such as masking, painting, or spraying of any
material on the lenses, mirrors, windows or any other part of the
detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are
intentional or unintentional sources of heat in or near the detection
area. Some of these heat sources could be heaters, radiators, stoves,
barbecues, fireplaces, sunlight, steam vents, lighting and so on.
Power Failure
Control units, intrusion detectors, smoke detectors and many other
security devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries
to fail. Even if the batteries have not failed, they must be charged, in
good condition and installed correctly. If a device operates only by
AC power, any interruption, however brief, will render that device
inoperative while it does not have power. Power interruptions of any
length are often accompanied by voltage fluctuations which may
damage electronic equipment such as a security system. After a
power interruption has occurred, immediately conduct a complete
system test to ensure that the system operates as intended.
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for
property or life insurance. An alarm system also is not a substitute
for property owners, renters, or other occupants to act prudently to
prevent or minimize the harmful effects of an emergency situation.
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert
occupants of a fire for a number of reasons, some of which follow.
The smoke detectors may have been improperly installed or positioned. Smoke may not be able to reach the smoke detectors, such as
when the fire is in a chimney, walls or roofs, or on the other side of
closed doors. Smoke detectors may not detect smoke from fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate
of burning. Smoke detectors cannot sense all types of fires equally
well. Smoke detectors may not provide timely warning of fires
caused by carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or
arson.
Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants
to escape in time to avoid injury or death.
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time. Also an intruder may cut the
telephone line or defeat its operation by more sophisticated means
which may be difficult to detect.
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn
people or waken someone sleeping if there is an intervening wall or
door. If warning devices are located on a different level of the residence or premise, then it is less likely that the occupants will be
alerted or awakened. Audible warning devices may be interfered
with by other noise sources such as stereos, radios, televisions, air
conditioners, other appliances, or passing traffic. Audible warning
devices, however loud, may not be heard by a hearing-impaired person.
HSPA(3G) Alarm Communicator Installation Manual
GENERAL
IMPORTANT
This installation manual shall be used in conjunction with the control panel. All the safety instructions specified within that manual shall be observed. The control panel is referenced as the “panel”
throughout this document.
The Internet and HSPA(3G) dual-path alarm communicator is a fixed, wall-mounted unit, and
shall be installed in the location specified in these instructions.The equipment enclosure must be
fully assembled and closed, with all the necessary screws/tabs, and secured to a wall before operation. Internal wiring must be routed in a manner that prevents:
• Excessive strain on wire and on terminal connections,
• Interference between power limited and non power limited wiring,
• Loosening of terminal connections, or
• Damage of conductor insulation.
WARNING: Never install this equipment during a lightning storm.
Safety Information
The installer must instruct the system user on each of the following:
• Do not attempt to service this product. Opening or removing covers may expose the user to
dangerous voltages or other risks.
• Any servicing shall be referred to service persons only.
• Use authorized accessories only with this equipment.
• Do not stay close to the equipment during device operation.
• Do not touch the external antenna.
Model Information
This manual covers the following models of alarm communicators: TL2803GR, TL2803G,
3G2080R, 3G2080 (850/1900MHz operation), TL2803GR-EU, TL2803G-EU, 3G2080R-EU,
3G2080-EU (900/2100MHz operation), TL2803G-AU, 3G2080-AU, TL2803GR-AU, and
3G2080R-AU (850/2100MHz operation). References to model names TL2803G(R) and
3G2080(R) throughout this manual apply to all specified models unless stated differently. Models
ending in “R” include a built-in RS-422 interface for connecting to local third party applications.
3G2080(R): Is a HSPA(3G) cellular alarm communicator that sends alarm communication to
Sur-Gard System I, II, III (SG-DRL3IP), IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station
receivers via a HSPA(3G)/GPRS digital cellular network.
TL2803G(R): Is a dual-path HSPA(3G) Ethernet alarm communicator that sends alarm communication to Sur-Gard System I, II, III, IV, and 5 central station receivers through Ethernet/Internet or
a HSPA(3G)/GPRS digital cellular network.
The communicator can be used as either a backup or primary communicator. The communicator
supports Internet Protocol (IP) transmission of panel and communicator events over Ethernet/
Internet and/or HSPA/GPRS.
The cellular performance of the 3G2080(R) or TL2803G(R) communicator depends greatly on
HSPA(3G)/GPRS network coverage in the local area. The unit should not be mounted in the final
location without first performing the communicator placement test below to determine the best
location for radio reception (minimum of one green LED ON). Optional antenna kits (GS15ANTQ, GS-25ANTQ and GS-50ANTQ) are available from DSC to improve signal strength as
required.
NOTE: Prior to installation of the 3G2080(R) or TL2803G(R) communicator, confirm with your
Panel Mounting
The following communicators are compatible with HS2016, HS2032, HS2064, and HS2128 panels:
• 3G2080(R) (HSPA(3G)/GPRS only)
local service provider that the HSPA(3G)/GPRS network is available and active in the
area where the communicator will be installed, and that radio signal strength (CSQ) is
adequate.
• Fully redundant Ethernet/Internet and cellular dual-path alarm communication (TL2803G(R)
only).
• Full event reporting to central station.
• Individual Internet and/or cellular periodic test transmission.
• Integrated call routing.
• Visual Verification (Requires Sur-Gard System 5 Receiver)
• Remote firmware upgrade capability of the communicator and panel firmware via Ethernet and/
or cellular.
• Panel remote uploading/downloading support via cellular and Ethernet/Internet.
• PC-LINK connection.
• Programmable labels.
• SIA and Contact ID (CID) formats supported.
• Signal strength and trouble display LEDs.
• Supervision heartbeats sent via cellular and Ethernet/Internet.
Technical Specifications
• The TL2803G(R) is also suitable to be used with a compatible control unit listed for dual line
security transmission when used in conjunction with a DACT or a Public Switched Data Network (PSDN) transmitter, where the PSDN provides the line security and is the primary line. In
this mode, alarm signals are required to be sent simultaneously over both communication methods.
EN50131-1 Installation Requirements
For EN50131-1 compliant installations, the following programming options shall be set as
described.
Supervision Heartbeat (required for ATS4 and ATS5):
• [851][004] set to 0087h (135s heartbeat).
NOTE: The compatible receiver at ARC location shall have supervision window programmed for
• [851][005] options 1,2 and 3 shall be enabled
• [851][005] option 8 shall be enabled
Test transmission (required for ATS3):
•
• [851][124-125] and [224-225] shall be programmed with time of day for test transmission and
Configuration of communication paths (all ATS classes)
• [300][001] select option 02 for auto routing (this will allow transmission of the events over all
• [380] enable option 5 (YES) for parallel transmission over all available communication paths
• [382] enable option 5 (YES) this will enable Alternate communicator
• [384] enable the desired back-up configuration (receiver 2 back-up for receiver 1 or receiver 3
1800s (ATS4) or 180s (ATS5).
[851]
System test options
1440 minutes (24h) for test transmission cycle
available communication paths in the system)
(if redundant configuration is desired)
back-up for receiver 1).
[026-029]
shall be enabled (FF) for the communication paths available.
6
HSPA(3G) Alarm Communicator Installation Manual
Ratings Compatibility
Table 1: Communicator Ratings
Model
3G2080(R)
Cellular only
Power Supply Ratings
10.8-12.5 VDC
Input Voltage
Power is supplied from the panel’s PC-Link header or a PCL-422 module in
remote cabinet installations. In remote cabinet installations, the PCL-422 module
located with the communicator is powered by either an HSM2204 or an
HSM2300. Refer to the PCL-422 installation instructions for details.
• Sur-Gard SG-DRL3-IP, version 2.30+ (for Sur-Gard System III Receiver)
• Sur-Gard SG-DRL4-IP version 1.20+ (for Sur-Gard System IV Receiver)
• Sur-Gard SG-DRL5-IP version 1.00+ (for Sur-Gard System 5 Receiver
• HS2016
• HS2032
• HS2064
• HS2128
NOTE: Enter [*][8][Installer Code][900] at keypad to view the panel version number.
TL2803G(R)
Internet and Cellular
PRE INSTALLATION CONFIGURATION
Encryption
The communicator uses 128 Bit AES encryption. Encryption can only be enabled from the monitoring station receiver. Each receiver (Ethernet 1 and 2, cellular 1 and 2) can independently have
encryption enabled or disabled. When encryption is enabled, the central station will configure the
device to encrypt communications the next time the communicator module performs a communication to that receiver.
NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the
Before leaving the installation site, the communicator TL2803G(R) Ethernet line shall be connected via an APPROVED (acceptable to the local authorities) Network Interface Device (NID).
All wiring shall be performed according to the local electrical codes.
unit is restarted.
COMMUNICATOR INSTALLATION CONFIGURATION
This Internet and HSPA(3G) dual-path alarm communicator shall be installed by service persons
only (service person is defined as a person having the appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed to in performing a task
and can also take measures to minimize the risks to that person or other persons). The Communicator shall be installed and used within an environment that provides the pollution degree max 2,
overvoltages category II, in non-hazardous, indoor locations only. This manual shall be used with
the installation manual of the panel which is connected to the communicator. All instructions specified within the panel manual must be observed.
7
HSPA(3G) Alarm Communicator Installation Manual
All the local rules imposed by local electrical codes shall be observed and respected during installation.
Installing the Ethernet Cable (TL2803G(R) Only)
A Category 5 (CAT 5) Ethernet cable must be run from a source with Ethernet/Internet connectivity to the communicator module, inside the panel. The communicator end of the cable must be terminated with an RJ45 plug, which will connect to the communicator’s RJ45 jack after the
communicator is installed. All requirements for the installation of CAT 5 Ethernet cable must be
observed for correct operation of the communicator, including, but not limited to, the following:
• Do NOT strip off cable sheathing more than required for proper termination.
• Do NOT kink/knot cable.
• Do NOT crush cable with cable ties.
• Do NOT untwist CAT5 pairs more than ½ in. (1.2cm).
• Do NOT splice cable.
• Do NOT bend cable at right angles or make any other sharp bends.
NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend
radius. Maximum length of CAT 5 cable is 328 ft. (100 m).
Inserting and Removing the SIM Card
1. Remove the front cover of the panel to access SIM holder.
2. Remove power from the panel and disconnect the battery and telephone line.
3. On the SIM card holder, push gently to slide the cover downwards to OPEN. This will unlatch
the SIM card holder on the top edge of the communicator PCB. (See Figure 3).
4. Tilt the top of the SIM card holder downwards to access the SIM card.
NOTE: The SIM can be damaged by bending or scratching contacts. Use caution when handling
5. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the
6. When inserting a SIM card, insert the card in the proper orientation and gently push the SIM
7. Reconnect the backup battery and telephone line, apply AC power to panel, and replace the
SIM cards.
SIM card holder.
card holder down and slide the holder as indicated by the arrow on SIM holder, to LOCK.
panel cover.
Running the RS-422 Cable (R Models Only)
When installing the communicator for use with 3rd party applications an RS-422 cable must be
connected between the 3rd party device and the communicator module.
NOTE: Maximum cable length for RS-422 cable is 1,000 ft. (305 m).
Please refer to the installation manual for the 3rd party device for wiring instructions.
8
HSPA(3G) Alarm Communicator Installation Manual
DG0009744
Brass Washer
Nylon washer (flat)
Nylon Washer
with bushing
(thicker flat washer)
Brass nut
Antenna
Mounting Tab
Mounting
Holes
Mounting Holes
Antenna
Cable
Mounting Plate
External Antenna
Screw Thread
Communicator
Board
Mounting
Plate
Stand Off
Figure 1:Communicator Mounting Bracket
INSTALLING CELLULAR/ETHERNET COMMUNICATORIN
P
ANEL
Installing Communicator with HS2016, HS2032, HS2064, and
HS2128 Panel
NOTE: Before installing communicator or inserting/removing SIM, ensure that system power is
1. To assemble supplied mounting bracket, perform the following: (See
2. Install the Communicator into the panel:
NOTE: Ensure that the threaded antenna connection point is visible through the knockout hole at
OFF and telephone line is disconnected.
Figure 1
).
a. Remove the 4 white plastic
standoffs from the bag provided with the communicator kit.
b. Insert the 4 standoffs through
the back of the mounting
bracket, into the holes at each
corner. (The antenna mounting tab should be facing away
from you).
c. Place the bracket on a flat,
solid surface. Hold the communicator component side up
and orient the 4 holes on the
communicator with the 4
standoffs protruding from the
bracket. Push the communicator firmly and evenly onto the standoffs until it is securely attached to the mounting
bracket.
d. Remove the panel front cover.
e. Remove and discard the circular knockout located in the top-right section of the panel. (This
hole will be used for connection of the supplied radio antenna).
f. Connect the supplied 5” (12.7 cm) antenna cable to the radio, by passing the connector
through the hole on the back of the mounting bracket to the communicator board. Push the
antenna connector firmly into the socket on the cellular radio. (See Figure 3).
a. Attach one end of the PC-LINK cable to the panel PC-LINK header on the panel (red wire
goes on Pin 1 of the panel PC-LINK header).
b. Insert the assembled communicator into the panel.
the top right of the panel.
c. Place the nylon washer with bushing (thick flat washer) onto the threaded section of the
antenna cable. Insert the threaded section through the antenna mounting knockout hole at top
right of panel.
d. Place the second nylon washer (flat), followed by the brass washer and the brass nut, onto
the threaded section of the cable, outside the panel. Tighten the assembly by hand only (fin-
ger tight only- do not over tighten the antenna assembly).
e. Locate the screw hole on the right side wall of the
panel. See Figure 2 (screw). Line up the assem-
bled communicator with the right side wall of the
panel and, using the screw provided, secure the
mounting bracket to the panel.
f. Attach the other end of the PC-LINK cable to the
communicator (red wire goes on the right-hand pin
of the communicator PC-LINK header (see Figure
3)).
g. Using light pressure (finger tight only), attach the
supplied white quad band whip antenna to the
threaded antenna connection point at top of the
panel.
WARNING! - 3G2080(R)/TL2803G(R) modules are
power limited. Do not route any wiring over the circuit board. Maintain at least 1in. (25.4mm) separation between circuit board and wiring. A minimum
of ¼ in. (7mm) separation must be maintained at
all points between non-power limited wiring and
power limited wiring.
3. To electrically connect the communicator to the panel, perform the following steps (See
Figure 3).
a. Disconnect both AC power and battery connections from the panel, and disconnect tele-
phone line.
b. Confirm that the SIM card is inserted in the holder and locked.
10
4. Install Network Cable (TL2803G(R) only). Route the CAT 5 Ethernet cable through the back of
the panel and plug it into the communicator’s RJ45 jack.
NOTE: Before leaving the premises the Ethernet communication lines must first be connected to
an approved (acceptable to local authorities) type NID. All wiring shall be performed
according to the local electrical codes.
HSPA(3G) Alarm Communicator Installation Manual
5. Install the RS-422 connections (R models only). If using the communicator with a 3rd party
device, wire the connections as per the table below:
Table 3: RS-422 Connections
3rd Party DeviceCommunicator
TX+RX+
TX-RX-
RX+TX+
RX-TX-
GND (Optional)GND
NOTE: The GND connection is optional. DSC recommends connecting GND wire at both ends.
6. Perform the following steps for initial power on of the panel with communicator installed:
a. Reconnect the AC power, telephone line, and battery + connector to the panel.
(The communicator and panel will power up together).
b. Observe that the communicator’s red and yellow LEDs are flashing together while it initial-
izes. The red and yellow LEDs will continue to flash until the communicator has successfully communicated to all programmed receivers.
NOTE: During radio reset, the two green LEDs will flash alternately.
NOTE: Initialization may take several minutes to complete. red and yellow LEDs will flash
together during initialization. Do not continue to next step until the red and yellow LEDs
have stopped flashing. (If only the yellow LED is flashing, there is a communicator trouble and the green LEDs are not valid for communicator placement test). Correct trouble
indicated by flashes on yellow LED before continuing. (See Table 8 for troubleshooting
assistance).
7. Perform the communicator placement test below.
8. Mount the panel in final location indicated by placement test.
COMMUNICATOR PLACEMENT TEST
3G2080(R) and TL2803G(R) only
To confirm that the cellular antenna location is suitable for radio operation, perform the placement
test as follows:
NOTE: You may need to relocate the panel or install an optional extension antenna during this
1. Confirm that the yellow LED on the communicator is not flashing. A flashing yellow LED indi-
2. Observe that the strength of the radio signal on the yellow LED and the 2 green LEDs on the
Cellular Signal Strength Display - LCD Keypad Only
The cellular network signal strength can be checked on the keypad LCD screen by entering
installer programming section [850]. The LCD will indicate the SIM card activation status followed by up to five bars of signal strength. This display will automatically update every three seconds. Refer to “Radio Signal Strength” on page 16 for the relationship between signal strength
bars, CSQ level, and signal level in dBm.
procedure, if radio signal strength is too low.
cates trouble on the communicator. See Table 8 to troubleshoot and correct the cause of this trouble before continuing to the next step.
communicator meet or exceed the minimum signal level requirement. Minimum signal level:
The yellow LED is OFF and the green LED 1 (furthest from the yellow LED) is ON. (i.e.,
not flashing) for the panel location to be acceptable. See table for “Radio Signal Strength” onpage 16 for interpretation of receiver signal strength on LEDs.
Table 4: Signal Strength Display
DescriptionDisplay
SIM card active and current
signal strength
11
HSPA(3G) Alarm Communicator Installation Manual
Table 4: Signal Strength Display
DescriptionDisplay
SIM card inactive and current
signal strength
Radio not registered
ORAND
NOTE: If the required signal strength is too low with the panel in its current location, the panel
must be relocated or an external antenna is required.
If required, the following cellular extension antenna kits are available to the installer:
Specific instructions for the installation of the extension antenna are included with the kit. Observe
all the electrical safety instructions regarding the installation of the antenna. All the wiring of the
equipment shall be fully compliant with the local rules and regulations.
3. If required, install the antenna extension and perform the following steps to determine the best
location for placement of the antenna:
a. Disconnect the white whip antenna from the panel.
b. Attach one end of the antenna extension cable to the threaded antenna connector on the
panel and the other end to the external antenna.
4. Move the extension antenna to various locations while observing the two green LEDs on the
panel.
a. Continue to reposition the extension antenna until you receive an acceptable (minimum one
green LED ON solid) signal strength.
NOTE: Minimum strength is: green LED 1 flashing and yellow LED OFF. If green LED 1
is flashing, relocation should be considered.
b. Mount the supplied antenna extension bracket at the location that provides the best signal
strength.
5. Alternately, reposition the panel to improve signal strength. Dismount the panel and move it to
another location to achieve the required signal strength. If the panel is relocated to improve signal strength, mount it in the new location.
6. When final panel/antenna location is determined, continue at the Initial Panel Programming-
section.
NOTE: If the SIM card is not activated, placement test will indicate the signal strength of the
nearest cellular tower.
NOTE: In between displaying signal strength, the signal strength LEDs will flash alternately if an
inactive SIM card is used. The flashing indicates that the module is attempting to attach to
the cellular network and will only last a short while.
INITIAL PANEL PROGRAMMING
Keypad Data Display
• Section-Toggle Options: The number is displayed when toggle is ON, the number is not dis-
played when toggle is OFF. (e.g., toggle options displays: [
all others are OFF). Pressing keys 1 through 8 will alternately turn the toggle ON and OFF.
• HEX/Decimal Data: Values that are provided with two defaults, separated by a “/” character,
use the format: hexadecimal followed by decimal equivalent (e.g., default (0BF5/3061)). Hexadecimal numbers are shown, with all leading zeros, to the full field length defined for the number.
--3--6--
]. Options 3 and 6 are ON,
Entering HEX Values at Keypad
To enter HEX values at the keypad, you must press the * key before entering the HEX value. (e.g.,
to enter “C” at the keypad, press [*][3])
12
HSPA(3G) Alarm Communicator Installation Manual
Entering ASCII Characters at Keypad
1. Press [*] and use scroll buttons
2. Press [*] to select ASCII entry mode.
3. Use the [<] [>] scroll keys to display the character you want and press [*] to save and exit
ASCII.
4. Repeat the steps above to enter another ASCII character.
[<] [>]
to display “ASCII Entry” on the LCD screen.
HS2016/2032/2064/2128 Initial Programming
Please refer to Panel Manual section ‘Alternate Communicator set-up’ for details. Perform the following steps to ensure that the communicator and the panel work together as intended.
These sections must be programmed at the panel keypad. Enter [*][8][Installer Code][SectionNumber]. Record any values that are modified from their default, in the appropriate worksheets
for the panel or communicator.
1. In panel section [
sub-subsection [1] ‘Communication Delay’,
2. In panel section [382] ‘Communicator Option 3’ set option [5] ON
NOTE: If this option is OFF, the yellow status LED on the communicator will indicate ‘Panel
Supervision Trouble’ (2 flashes) and the unit can not be programmed via the PC-LINK
cable.
NOTE: Account number in communicator section [851][021] automatically syncs with panel sys-
tem account number in section [310][000] ‘System Account Code’.
3. In panel sections [300] ‘Panel/Receiver Communication Paths’ subsections [001] to [004], program the subsection with 02 to 06
NOTE: Refer to panel manual for additional information.
4. In panel section [350] ‘Communication Formats’, program the communication format as: CID
(03) or SIA FSK (04).
5. In panel sections [311] - [318] ‘Partition Call Directions’, program the call direction options for
the system.
6. In panel section [401] ‘DLS/SA Options’ set toggle option [2] ‘User Enable DLS’ to ON in
order to perform panel DLS session through cellular or Ethernet.
NOTE: Before leaving the premises, the installer should verify all programmed communications
paths. See programming options section [851][901] to send immediate test transmissions.
NOTE: Sending test transmissions to receivers that are not programmed will generate FTC Trou-
ble.
Communicator Troubles displayed on an HS2016/2032/2064/2128
The communication trouble is the only trouble that will appear on the keypad Liquid Crystal Display (LCD) when encountered by a communicator installed in a HS2016/2032/2064/2128. For
more information about the trouble on the communicator module refer to the panel event buffer or
by accessing *2 to view the individual trouble types. Log entry will show Fault or Restore for each
of the following events:
• Alt. comm SIM lock Trouble/Restore
• Alt. comm Cellular Trouble/Restore
• Alt. comm Ethernet Trouble/Restore
377
] ‘Communication Variables’, subsection
program
Table 5: Dialing Strings
Va lu eCommunication Method
02Auto Routing
03Ethernet 1
04Ethernet 2
05Cellular 1
06Cellular 2
060
(seconds).
[002] ‘Communication Delays’,
13
HSPA(3G) Alarm Communicator Installation Manual
• Alt. comm Fault/Restore
• Alt comm Receiver (1-4) Absent/Restore
• Alt comm Receiver (1-4) Supervision Trouble/Restore
• Alt comm Receiver (1-4) FTC Trouble/Restore
NOTE: When Panel displays “Alternate Fault”, communicator programming is not accessible via
the keypad.
14
HSPA(3G) Alarm Communicator Installation Manual
COMMUNICATOR STATUS LEDS
The communicator has 4 on-board LED indicators. These include 1 yellow trouble LED, 1 red network connection status LED, and 2 green signal strength LEDs. The LED meaning is described in
this section.
Yellow Trouble LED
This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the
type of trouble. See the table below for the coded flashes and the conditions which will activate the
trouble status LED.
NOTE: Only the highest priority trouble (2 flashes is the highest priority trouble) is indicated.
When this trouble is restored, the next highest trouble will indicate, if present. This will
continue until all troubles have been cleared (yellow LED is not flashing).
The following paragraphs describe the conditions associated with the trouble indicated:
Panel Supervision Trouble (2 Flashes)
This trouble will be indicated when communication between the communicator module and the
panel fails. If the module can not communicate with the panel (e.g., loss of power to the panel) the
communicator will send the ‘Panel Absent Trouble Event’ message to the central station receiver.
When communication returns, a ‘Panel Absent Restore Event’ is sent by the communicator to the
central station receiver. The reporting codes are ET0001 for trouble and ER0001 for restore. The
panel absent event always uses the primary receiver account code when communicating to the central station.
NOTE: The panel supervision trouble/restore are internally generated events by the communica-
tor. Trouble is generated if the communicator misses 6 polls. Trouble is restored on
receipt of first poll from the panel.
SIM Lock Trouble (4 Flashes)
This trouble occurs when the SIM lock feature has been enabled and the unit has been programmed with the wrong PIN for the SIM card.
Cellular Trouble (5 Flashes)
This trouble is indicated for any of the following 4 conditions:
1.
Radio Failure
: Trouble is indicated after 8 failed attempts to communicate with the cellular radio.
2. SIM Failure: Trouble is indicated after 10 failed attempts to communicate with the SIM.
3. Cellular Network Trouble: Trouble is indicated for loss of the registration to the network provider.
4. Insufficient Signal Strength: Trouble is indicated if calculated average signal strength is too
low. (Both green LEDs are OFF). Trouble will clear when the calculated average signal
strength is above minimum (i.e., > CSQ 5).
NOTE: If Option [851][006] Bit 8 is Off, a CSQ less than or equal to 4 will not trigger Cellular
Trouble
Ethernet Trouble (6 Flashes)
This trouble is indicated when the Ethernet link between the transmitter and the local switch or
router is absent. This trouble will also be indicated if the unit fails to get Dynamic Host Control
Protocol (DHCP) settings from the DHCP server. (Not active if Ethernet receivers are not programmed).
# of
Flashes
Trouble
15
HSPA(3G) Alarm Communicator Installation Manual
Receiver Not Available (7 Flashes)
This trouble is indicated if the unit is not able to successfully initialize with any of the programmed receivers. Unprogrammed receivers are excluded. This trouble is also indicated if the
cellular receiver APNs have not been programmed in sections [205] and [215].
Receiver Supervision Trouble (8 Flashes)
This trouble is indicated when receiver supervision is enabled and communication between the
communicator module and the receiver fails. Trouble is indicated if Ethernet 1 and/or cellular 1 is
supervised and does not receive a heartbeat from the receiver or if cellular is supervised and the
unit does not receive an acknowledgment to 4 heartbeats sent to the receiver.
FTC Trouble (9 Flashes)
This trouble is indicated when the unit fails to communicate module events to the central station.
Trouble is displayed after the unit has exhausted all communications attempts to all programmed
receivers for events generated by the communicator.
Module Configuration Trouble (12 Flashes)
This trouble is indicated when the system account code or the receiver account have not been programmed. Disabled receivers are excluded.
Red Network Connection Status LED
TL2603G
BLINKING: Indicates communications in progress.
• Once quickly for outgoing Ethernet transmission.
• Twice quickly to indicate incoming Ethernet ACK/NACK.
OFF: This is the normal state of the red network connection status LED. There are no network
connection issues present.
ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if
any of the following occur:
• Ethernet cable is not connected,
• DHCP configuration times out,
• Unit fails to get an IP address from the cellular network, or
• Cellular connection has been reset.
(Green LED 1) (Green LED 2) and (Yellow LED) Signal Strength
NOTE: If the yellow LED is flashing, signal strength in table below is not valid.
See Ta bl e 8 for troubleshooting flashing yellow LED.
Table 7: Radio Signal Strength
Signal
Stre ngth
Radio Not
No Signal0ONOFFOFF -108.8
2 Bars5 - 6OFFOFFFlashing -102 ~ -99
3 Bars7 - 10OFFOFFON -98 ~ -91
4 Bars11-13OFFFlashing ON -90 ~ -85
5 Bars14 +OFFONON
CSQ
Level
Ready
1 Bar1 - 4
N/AN/A
Yellow
LED
Flashing
See Note
Green
Led 2
Alternate
Flashing
Green
LED 1
Alternate
Flashing
OFFFlashing -108 ~ -103
Signal
Level dBm
N/A
-84 and
higher
Action Required
If this status persists and the yellow LED shows 5
flashes, confirm that the SIM card is active.
Check all antenna connections.
Confirm cellular service is active in area.
Relocate panel or install external antenna.
Relocate panel or install external antenna if yellow
trouble LED has:
5 flashes.
Location is OK. Cellular signal strength is greater
than CSQ 7.
NOTE: The communicator will indicate cellular trouble (yellow LED = 5 flashes) if the calcu-
lated average CSQ Level is 4 or less. The communicator signal strength can be viewed
remotely with C24 Communications.
Network Activity LEDs (Red and Green)TL2603G Only
• Ethernet Activity: Red LED will blink quickly once for transmit, or twice for receive.
• Cellular Activity: Green LED 2 will blink quickly once for transmit, or twice for receive.
16
Loading...
+ 36 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.