DSC 3G2075, 3G2075-NA, TL2753G-NA, TL2753G Installation Manual

3G2075
HSPA/3G WIRELESS ALARM COMMUNICATOR
TL2753G
ETHERNET/INTERNET AND HSPA/3G DUAL-PATH ALARM COMMUNICATOR
Warning: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer.
Installation Manual
v3.0
3G2075-NA
TL2753G-NA
3G Alarm Communicator Installation Manual
3
Warning: Installer Please Read Carefully . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Communicator Technical Spe cif ications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
UL/ULC Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Software Compatability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Communicator Pre Installation Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connect24™ Account and SIM card Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Communicator Configuration with SCW9055/SCW9057 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing CAT 5 Cable (TL2753G only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Communicator Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Establishing a Communication Channel with the SCW9055/SCW9057 Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Programming Options Sections
Ethernet/Cellular Programming Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Programming Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Communications Reporting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Ethernet Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cellular Receiver 1 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Cellular Receiver 2 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cellular Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 22
System Reset Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Programming Worksheets Sections
Ethernet/Cellular Programming Worksheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Programming Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Ethernet Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cellular Receiver 1 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cellular Receiver 2 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cellular Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
System Reset Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
End User Licence Agreement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
TABLE OF CONTENTS
Warning: Installer Please Rea d Carefully 3G Alarm Communicator Installation Manual
4
WARNING: INSTALLER PLEASE READ CAREFULLY
Note to Installers
The Warnings on this page contain vital information. As the only individual in contact with system users, it is the installer’s responsibility to bring each item in this Warning to the attention of all users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm system of any type may be com­promised deliberately or may fail to operate as expected for a variety of reasons. Some, but not all, of the reasons may be:
Access by Intruders
Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, dis­connect a warning device, or interfere with or prevent the proper operation of the system.
Component Failure
Although every effort has been made to make this system as reliable as possible, the system may fail to function as intended due to the failure of a component. Compromise of Radio Frequency (Wireless) Devices Signals may not reach the receiver under all circumstances which could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference.
Criminal Knowledge
This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features. It is important that your security system be reviewed periodically to ensure that its features remain effective and that it is updated or replaced if it is found that it does not provide the protection expected.
Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several years of battery life under normal conditions. The expected battery life is a function of the device environment, usage, and type. Ambient conditions such as high humidity, high or low te mper ature s, or l ar ge t emper atur e flu ctua tion s may re duce the expected battery life. While each transmitting device has a low battery moni­tor which identifies when the batteries need to be replaced, this monitor may fail to operate as expected. Regular testing and maintenance will keep the system in good operating condition.
Inadequate Installation
A security system must be installed properly in order to provide adequate protec­tion. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction to provide the level of protection expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available.
Inadequate Testing
Most problems that would prevent an alarm system from operating as intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a break-in, an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices, and any other operational devices that are part of the system.
Insufficient Time
There may be circumstances when the system will operate as intended, yet the occupants will not be protected from an emergency due to their inability to respond to the warnings in a timely manner. If the system is remotely monitored, the response may not occur in time to protect the occupants or their belongings.
Motion Detectors
Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not provide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering whether intentional or uninten­tional such as masking, painting, or spraying of any material on the lenses, mir­rors, windows or any other part of the detection system will impair its proper operation. Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or unintentional sources of heat in or near the detection area. Some of these heat sources could be heaters, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.
Power Failure
Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If a device oper­ates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage elec­tronic equipment such as a security system. After a power interruption has occurred, immediately conduct a complete system test to ensure that the system operates as intended.
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property owners, rent­ers, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation.
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons, some of which follow. The smoke detectors may have been improperly installed or positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of closed doors. Smoke detectors may not detect smoke from fires on another level of the residence or building. Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot sense all types of fires equally well. Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches, or arson. Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants to escape in time to avoid injury or death.
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may be difficult to detect.
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if there is an intervening wall or door. If warning devices are located on a different level of the residence or premise, then it is less likely that the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, air conditioners, other appliances, or passing traffic. Audible warning devices, however loud, may not be heard by a hearing-impaired person.
3G Alarm Communicator Installation Manual Keypad Data Display
5
Domain Name Service (DNS) programming is not permitted in UL/ULC listed systems.
KEYPAD DATA DISPLAY
Section-Toggle Options: The number is displayed when Toggle is ON. The number is not displayed when Toggle is OFF. (e.g.,
Toggle Options displays: “[
--3--6--
]”. Options 3 and 6 are ON, all others are OFF). Pressing keys 1 through 8 will alternately turn
the Toggle ON and OFF.
HEX/Decimal Data: Values that are pro vided with t wo defaults, separated by a / character, use the format: hexadecimal followed by
decimal equivalent (e.g., Default [0BF5/3061]). Hexadecimal numbers are shown, with all leading zeroes, to the full field length defined for the number.
ENTERING DATA FROM KEYPAD
To enter data at the keypad, press the number key, from the table below, to select the character that you want. Pressing the number key repeatedly will scroll through the characters available for that key. Press the [*] key and use
[<] [>] keys to scroll to one of the following
selections: (Press [*] to select the Option).
ASCII Entry. Use this mode to enter ASCII characters from the keypad.
Clear to End. This selection will clear the remainder of the display.
Clear Display.This selection will completely erase all entries on the display.
Change Case. Toggles between upper/lower case depending on current selection.
NOTE: The “0” on the keypad is used to delete characters.
ENTERING ASCII CHARACTERS
To enter American Standard Code for Information Interchange (ASCII) characters at the keypad, perform the following:
1. Press [*] and use [<] [>] keys to scroll to “ASC II E ntry ”.
2. Press [*] to select ASCII entry mode.
3. Use the
[<] [>] keys to scroll to the ASCII character you want to use and press [*] to accept.
4. Press [*] to exit ASCII character entry mode and return to normal entry. NOTE: Authorized access to Connect24 (3G2075/TL2753G) is required to modify any Ethernet/Cellular Programming Section. Spe-
cific panel Sections must be configured for proper operation of the Communicator with the panel.
MOUNTING CONSIDERATIONS
The Cellular/Ethernet Communicator is fixed, wall-mounted unit and shall be installed in the location specified in these instructions. The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs and it must be secured to a wall before operation.
Internal wiring must be routed in a manner that prevents:
• Excessive strain on wire and on terminal connections,
• Interference between power limited and non power limited wiring,
• Loosening of terminal connections, or
• Damage of conductor insulation.
WARNING: NEVER INSTALL THIS EQUIPMENT DURING A LIGHTNING STORM!
The Installer must instruct the System user on each of the following items:
• This manual shall be used in conjunction with the Alarm controller manual; All the safety instructions specified within that manual shall be observed.
• Do not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other risks.
• Any servicing shall be referred to trained service person only.
• Use authorized accessories only with this equipment.
Cellular Coverage for Alarm Communicator Operation
The HSPA/3G performance of the 3G2075 and TL2753G Alarm Communicators depends greatly on Cellular network coverage. The SCW9055/SCW9057 (with internal Alarm Communicator) should not be mounted in the final location without first ensuring that Cel­lular radio reception is adequate for communication using the HSPA/3G paths. Perform the “Communicator Placement Test” on page 10.
GENERAL INFORMATION
Table 1: Data Entry at Keypad
Key Value Key Val ue Key Value
1 1-A-B-C 4 4-J-K-L 7 7-S-T-U 2 2-D-E-F 5 5-M-N-O 8 8-V-W-X 3 3-G-H-I 6 6-P-Q-R 9 9-Y-Z-0
General Information 3G Alarm Communicator Installation Manual
6
GENERAL INFORMATION
All versions of the HSPA/3G and Ethernet Alarm Communicator, operate on a HSPA/3G network and are housed inside the Self Con­tained Wireless Alarm System Model SCW9055/9057. The Communicators use an Internal Antenna only.
Each version of Alarm Communicators covered by this Installation Manual are described below: 3G2075: A High Speed Packet Access/Global System for Mobile (HSP A/3G) wireless Alarm Communi cator that sends alarm communication to Sur-Gard System I, II, III (SG-DRL3IP), and IV (SG-DRL4IP) central station receivers via a HSPA/3G digital cellular network. TL2753G: Is a dual-path Cellular/Ethernet Alarm Communicator that sends alarm communication to Sur-Gard System I, II, III, and IV central station receivers through Ethernet/Internet or a HSPA/3G digital cellular network. The dual path Communicator can be used as either a backup or primary Communicator. The Communicator supports Internet Protocol (IP) transmission of panel and internal events over Ethernet/Internet and/or HSPA/3G. For North America the following model names are available: 3G2075-NA and TL2753G-NA. CAUTION:
• Do not stay close to the equipment during device operation and to do not touch any exposed wires and other conductive surfaces,
• Recycle the battery according to the local rules and regulations. NOTE: Prior to installation of the 3G2075 or TL2753G Communicator, confirm with your local carrier that the HSP A /3G network is
available and active in the area where the Communicator will be installed, and that the location provides a radio signal strength that is adequate for uninterrupted service.
FEATURES
UL/ULC INSTALLATION REQUIREMENTS
• For ULC Residential fire and burglary applications the 3G2075/TL2753G can be used as primary communication channel via either
Cellular or Ethernet (as applicable) or as a back-up in conjunction with the Digital Alarm Communicator Transmitter (DACT). Test transmission every 24hours shall be enabled on each channel.
• For UL Residential fire and burglary applications the 3G2075/TL2753G can be used as primary communication channel via either
Cellular or Ethernet, or as a back-up in conjunction with the DACT. (30 day test transmission is required on each channel).
COMMUNICATOR FREQUENCY BANDS FOR NORTH AMERICA
COMMUNICATOR TECHNICAL SPECIFICATIONS
• 128-bit Advanced Encryption Standard (AES) encryption via HSPA/3G and Ethernet/Internet.
• Activating, initializing and remote programming through Connect24.
• Back up or primary HSPA/3G alarm communication.
• Does not require an external HSPA/3G antenna.
• Ethernet LAN/WAN 10/1 00 BaseT (TL2753G only).
• Full event reporting to central station.
• RS422 is the connection for interactive hub/gateway.
• Fully redundant Ethernet/Internet and HSPA/3G Dual-path Alarm Communication (TL2753G only).
• Individual Ethernet and/or HSPA/3G Periodic test transmission.
• 2-way audio (listen-in feature) provided over Cellular.
• Integrated call routing.
• Remote Firmware upgrade capability of the Communicator and Panel Firmware via Ethernet and/or HSPA/3G radio.
• Dual-Band Operation: 850 MHz, and 1900 MHz. (North America only).
• CID and SIA format reporting.
• Subscriber Identity Module (SIM) card included with Communicator. (North America only).
• Supervision heartbeats via HSPA/3G and/or Ethernet/Internet.
Table 2: 3G Frequency Bands - North America and International
Transmit Dire ction Cellular 850 North America PCS 1900 North America
Transmit Frequency 824 MHz to 849 MHz 1850 MHz to 1910 MHz Receive Frequency 869 MHz to 894 MHz 1930 MHz to 1990 MHz
3G Alarm Communicator Installation Manual Ratings
7
RATINGS
HARDWARE COMPATIBILITY
Note for ULC Listed installations: Products or components of products, which perform communications functions only, shall comply with the requirements applicable to communications equipment as specified in CAN/CSA –C22.2 No. 60950-1, Information Technology Equipment-Safety - Part 1: Gen­eral Requirements. Where network interfaces, such as the following, are internal to the subscriber control unit or receiver, compliance to CAN/CSA –C22.2 No. 60950-1 is adequate. Such components include, but are not limited to: Hubs; Routers; Network interface devices; Third party communications service providers; Digital subscriber line (DSL) modems; and Cable modems.
Note for UL Listed installations: Packet switched data network interface equipment, manufactured by other than the burglar alarm equipment manufacturer, that is not required for the processing of the signals shall be evaluated to the applicable requirements of the Standard for Information Technology Equipment – Safety – Part 1: General Requirements, UL 60950-1, either as burglar alarm equipment or communication equipment.
SOFTWARE COMPATABILITY
The Communicator is compatible with the following software:
• Connect24 Using: Simple Messaging System (SMS) Protocol.
• Connect24 Remote Flash. Using: Internet Protocol (IP) using Trivial File Transfer Protocol (TFTP).
CONNECT24™1 ACCOUNT AND SIM CARD ACTIVATION
(Before Installation) Installation of the Communicator requires activation with Connect24 before operation. . IMPORTANT: Prior to installing a 3G2075 or TL2753G Communicator, you will require a Profile Number, Installer ID Number, and an Installer Password. Perform the following pre installation:
1. Retrieve the installer account and password from the Aurora Technical Services (ATS) group.
2. Call VRU number 1-866-910-3865.
3. Follow the voice prompts to enter the required account information.
4. Power up the communicator. The Communicator will automatically connect and download its programming from Connect24 once
the unit is initialized.
NOTE: Following initial installation, you can contact the ATS group to re-configure the Communicator remotely, using the account
created for this installation.
Before leaving the installation site, the Communicator 3G2075 or TL2753G shall be connected via an APPROVED (acceptable to the local authorities) Network Interface Device (NID) (e.g., for UL Installations, UL60950 listed NID). All wiring shall be per­formed according to the local electrical codes.
Table 3: Communictor Electrical Ratings
Model
3G2075
Cellular Only
TL2753G
Ethernet and Cellular
Power Supply Ratings Input Voltage 3.5 / 3.9 / 4.2 VDC (min / NOM / MAX) from the SCW9055/SCW9057 panel Current Consumption 75 mA 100 mA Standby Current (@ 3.7V) 75 mA 100 mA Alarm (Transmitting) Current) 400 mA @ 3.7V during transmission Antenna Specifications Dual band Antenna See Table 2 Environmental Specifications Operating Temperature 0°C - 49°C (32°F- 120°F) Humidity 5% ~ 85% relative humidity, non-condensing Mechanical Specifications Board Dimensions (mm) 109 x 110 Weight (grams) 60 65
Table 4: Compatibility
Communicator
Receiver/
ControlPanel
Description
3G2075
TL2753G
Receiver
SG System I, v1.14+
SG System II, v2.11+
SG-DRL3-IP, v2.3+ SG-DRL4-IP, v1.2+
Control Panel SCW9055/SCW9057 V1.00
COMMUNICATOR PRE INSTALLATION CONFIGURATION
1. Connect24, DSC, and DLS IV are Registered Trademarks of Tyco International Ltd. and its respective Companies. All Rights Reserved.
Encryption 3G Alarm Communicator Installation Manual
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ENCRYPTION
The Communicator uses 128 Bit AES Encryption. Encryption can only be enabled from the monitoring station receiver. Each receiver can independently have encryption enabled or disabled. When encryption is enabled, the central station will configure the device to encrypt communications the next time the Communicator module performs a communication to that receiver.
NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the unit is restarted.
NOTE: The Alarm Communicator is installed in the
SCW9055/SCW9057 prior to shipment by Digital Security Controls (DSC). The Factory Installation includes insertion of the SIM card. The SCW9055/SCW9057 should not be mounted in its final location without perform­ing a Communicator Test to ensure adequate HSPA/3G coverage for the 3G2075 and
TL2753G Alarm Communicators.
INSTALLATION LOCATION
The Communicator shall be installed in an indoor loca­tion only.
This HSPA/3G Ethernet Communicator shall be installed by Service Persons only. (Service Person is defined as a person having appropriate technical train­ing and experience necessary to be aware of hazards to which that person may be exposed in performing a task and of measures to minimize the risks to that person or other persons). The Communicator shall be installed and used within an environment that provides the pollu­tion degree max 2, over voltages category II, in non­hazardous, indoor locations only. This manual shall be used with the Installation Manual of the alarm control panel which is connected to the HSPA/3G Ethernet Communicator. All instructions specified within the control panel manual must be observed.
All the local rules imposed by local electrical codes shall be observed and respected during installation.
INSTALLING CAT 5 CABLE (TL2753G ONLY)
A Category 5 (CAT 5) ethernet cable must be run from a source with Ethernet/Internet connectivity to the Communicator module, inside the Self Contained Wireless Control Panel cabinet. The Communicator end of the cable must have an RJ-45 plug, which con­nects to the Communicator’s RJ-45 jack. All requirements for installation of CAT5 ether­net cable must be observed for correct operation of the Communicator, including, but not limited to, the following:
•Do NOT strip off cable sheathing more than required for proper termination.
•Do NOT kink/knot cable.
•Do NOT crush cable with cable ties.
•Do NOT untwist CAT5 pairs more than 1.2cm (½”).
•Do NOT splice cable.
•Do NOT bend cable at right angles or make any other sharp bends.
NOTE: CAT5 specification requires that any cable bend must have a minimum 5 cm (2 in.) bend radius. Maximum length of CAT 5 cable is 100m (328 ft.).
NOTE: The Ethernet cable shall not be visible when the installation is complete unless the install is a surface mount installation.
INSERTING/REMOVING THE SIM CARD
1.Remove the front cover of the SCW9055/SCW9057 Control Panel to access SIM card holder.
2.Remove power from the SCW9055/SCW9057 and disconnect the backup battery connections.
3.On the SIM card holder push gently to slide the cover towards OPEN as indicated by the arrow on SIM holder. This will unlatch the SIM card holder on the side furthest from edge of the Communi­cator. See Figure 1.
4.Lift up the SIM card holder from the side that is not hinged.
NOTE: The SIM card can be damaged by bending or scratching contacts. Use caution when handling the SIM card.
5. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the SIM card ho lde r.
COMMUNICATOR CONFIGURATION WITH SCW9055/SCW9057
Figure 1: Communication Board Connection Points
RJ-45 Connector
DG0009635
Figure 2: RJ-45 Pinout
SIM Card Pinouts
DG0009396
Figure 3: SIM Card Pinouts
3G Alarm Communicator Installation Manual Communicator Reset
9
6. When inserting a SIM card, insert the card in the proper orientation and gently push the SIM card holder down and slide the holder
as indicated by the arrow on SIM holder, to LOCK.
7. Apply AC power to panel, and replace the panel cover.
NOTE: If two way audio is enabled you will NOT
be able to swap the SIM card with another card.
COMMUNICATOR RESET
The Communicator can be reset by cycling the power on the SCW9055/SCW9057.
ESTABLISHING A COMMUNICATION CHANNEL WITH THE SCW9055/SCW9057 PANEL
The Communicator interfaces to the SCW9055/SCW9057 through a keyed 16 pin Ribbon cable. See Table5 . The key prevents incor­rect connection of the ribbon cable connector to the SCW9055/SCW9057 and Communicator. The pinout for the Ribbon cable is pro­vided in the Table below:
Establishing a communication channel between the Communicator and the SCW9055/SCW9057 is critical to ensuring the desired operation of the two units. The following steps must be completed during the on-site installation. Program the following to ensure that the Communicator and the panel will work together as intended.
Initial Programming of Communicator and SCW9055/SCW9057
1. Enter
[*][8][Installer Code] [Section Number]
for panel programming. Record any values that are modified from their default, in the
appropriate Programming Worksheets.
NOTE: When programming Toggle Options, the toggle is ON when the number is displayed and OFF when the number is not dis-
played. (e.g., [1---5---], Toggle Options 1 and 5 are ON, all others are OFF).
2. Panel Section [167] Cellular/Ethernet Interface Communications ‘Wait for ACK’: Default value is: 060 seconds.
3. When the communicator is installed with the SCW9055/SCW9057 panel, 4 telephone numbers are available to backup one another.
You can set up these 4 telephone numbers to perform in one of two ways: Backup dialling or Alternate dialling.
a. Backup dialling: each of the 4 telephone numbers will make 5 dialling attempts in turn, before an FTC trouble is displayed on
the keypad.
b. Alternate dialling: each telephone number makes 1 dialling attempt before moving on to the next number, cycling through each
of the 4 numbers for a total of 5 times each. If all 4 numbers fail the 5 attempts, an FTC trouble is displayed on the keypad.
4. Panel Sections [301], [302], [303], and [305] can be configured as Primary communication paths. a. Panel Sections [302], [303], and [305] may also be configured for backup or redundant communications by using Panel Sec-
tion(s) [383] or [351] - [376]. Refer to the SCW9055/SCW9057 panel Installation Manual for more information.
b. If a valid telephone number is programmed, communications will use Public Switched Telephone Network (PSTN). Entering a 4
digit hexadecimal value for a telephone number will change the call routing to the Communicator, as determined by the number programmed:
DCAAF: Internal (All Receivers). Signals will be routed depending on Section [851] [006] programming. DCBBF: Ethernet Receiver 1 (Primary). (Not available for 3G2075). DCCCF: Ethernet Receiver 2 (Backup). (Not available for 3G2075).
NOTE: Add a single ‘F’ as a suffix to the 4 digit hex number to populate the unused remainder of the 32 character field.
5. Panel Section [350]: If any of the phone numbers have been programmed as DCAA, DCBB, DCCC, DCDD, or DCEE, panel Sec-
tion [350] must be set to [04] if SIA format or [03] if Contact ID (CID) format is used by control panel.
6. Panel Section [382]: Toggle Option [5], ‘GS/IP Module Enabled’, must be set to ON.
7. Panel Section [401]: Toggle Option [1] must be set to ON in order to perform panel DLS session through Cellular or Ethernet data
channel.
8. Panel section [310], account code, auto syncs with the communicator account code in section
[021]. The panel account code
([*][8][installer code] [310]), will overwrite the communicator account code section ([*][8][installer code] [850] [021]) if pro­grammed differently.
NOTE: Keep a record of the SIM card telephone number, it is required by users for SMS Command and Control functions. (The num-
ber can be recorded in the Programming Worksheets Section of this document, under Option [996]). Due to the nature of the SIM card activation process with Cellular network carriers, it can take up to 24 hours for SIM card activation to be complete.
Table 5: Communicator Ribbon cable to SCW9055/SCW9057
Pin # Signal Pin # Signal
1 PC-Link TX 2 PC-Link RX 3GND 4Vref 5Vref 6GND 7 AUD-OUT_N 8 AUD-OUT_P 9 AUD-IN_P 10 AUD-IN_N
11 GND 12 SI 13 GND 14 SO 15 GND 16 Wall Tamper
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COMMUNICATOR PLACEMENT TEST
(3G2075/TL2753G only)
1. Using the keypad enter the installer mode: [*][8] [installer code] [850].
2. View and record the number of bars showing on the SCW9055/SCW9057 LCD.
3. Compare with the number of bars indicated in the “CSQ Levels” column shown in Table 6 .
4. If 3 or more bars are shown, the location is GOOD and no further action is required.
5. If the location is BAD, move the SCW9055/SCW9057 to various suitable locations until 3 or more bars are obtained.
NOTE: The communicator is capable of indicating signal strength even without an active SIM, but signal indication may take up to 1-
2 minutes.
Table 6: Communicator CSQ Levels
Signal
Strength
CSQ Level Signal Level dBm Installer Action
No Signal 0 -108.8 Check if Cellular coverage is active in your area.
1 Bar 1 to 4 -108d to -103
Location is BAD. Not suitable for Cellular operation.
2 Bars 5 to 6 -102 to -99 3 Bars 7 to 10 -98d to -91
Location is GOOD.4 Bars 11 to 13 -9 0 to -8 5
5 Bars 14 and higher -84 and higher
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