Dodge Journey 2011 User Manual

2011
OWNER’S MANUAL
Journey
SECTION PAGE
1
INTRODUCTION
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE
4
UNDERSTANDING YOUR INSTRUMENT PANEL
5
STARTING AND OPERATING
6
WHAT TO DO IN EMERGENCIES
7
MAINTAINING YOUR VEHICLE
8
MAINTENANCE SCHEDULES
9
IF YOU NEED CONSUMER ASSISTANCE
TABLE OF CONTENTS
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1
2
3
4
5
6
7
8
9
10
INDEX
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10
CONTENTS

INTRODUCTION

1
Introduction ........................... 4
How To Use This Manual .................. 4
Warnings And Cautions ................... 6
Vehicle Identification Number .............. 6
Vehicle Modifications/Alterations ............7
4 INTRODUCTION

INTRODUCTION

Congratulations on selecting your new Chrysler Group LLC vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis­tance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented by a Warranty Information Booklet, located on the DVD, and various customer-oriented documents. Please take the time to read these publica­tions carefully. Following the instructions and recom­mendations in this manual will help assure safe and enjoyable operation of your vehicle.
NOTE: After you read the manual, it should be stored in the vehicle for convenient referencing and remain with the vehicle when sold, so that the new owner will be aware of all safety warnings.
When it comes to service, remember that your authorized dealer knows your vehicle best, has factory-trained tech­nicians and genuine MOPARparts, and cares about your satisfaction.

HOW TO USE THIS MANUAL

Consult the Table of Contents to determine which section contains the information you desire.
Since the specification of your vehicle depends on the items of equipment ordered, certain descriptions and illustrations may differ from your vehicle’s equipment
The detailed index at the back of this Owner’s Manual contains a complete listing of all subjects.
Consult the following table for a description of the symbols that may be used on your vehicle or throughout this Owner’s Manual:
INTRODUCTION 5
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6 INTRODUCTION

WARNINGS AND CAUTIONS

This Owners Manual contains WARNINGS against op- erating procedures that could result in a collision or bodily injury. It also contains CAUTIONS against proce­dures that could result in damage to your vehicle. If you do not read this entire Owners Manual, you may miss important information. Observe all Warnings and Cau­tions.

VEHICLE IDENTIFICATION NUMBER

The Vehicle Identification Number (VIN) is on the left front corner of the instrument panel and is visible from outside of the vehicle through the windshield. This number also appears on the Automobile Information Disclosure Label affixed to a window on your vehicle, the vehicle registration, and the title.
VIN Location
NOTE: It is illegal to remove or alter the VIN.

VEHICLE MODIFICATIONS/ALTERATIONS

INTRODUCTION 7
WARNING!
Any modifications or alterations to this vehicle could seriously affect its roadworthiness and safety and may lead to a collision resulting in serious injury or death.
1

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

CONTENTS
A Word About Your Keys ................. 12
Keyless Ignition Node (Kin) .............. 12
KeyFOB ........................... 13
Ignition Or Accessory On Message ......... 14
Sentry Key .......................... 15
Replacement Keys ..................... 16
Customer Key Programming ............. 17
General Information ................... 17
2
Vehicle Security Alarm — If Equipped ........ 17
Rearming Of The System ................ 17
To Arm The System ................... 18
To Disarm The System ................. 18
Illuminated Entry ...................... 19
Remote Keyless Entry (RKE) .............. 19
To Unlock The Doors And Liftgate ......... 20
To Lock The Doors And Liftgate .......... 21
Remote Open Window Feature ............ 22
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Using The Panic Alarm ................. 22
Windows ............................ 36
Programming Additional Transmitters ...... 22
Transmitter Battery Replacement .......... 22
General Information ................... 23
Remote Starting System — If Equipped ....... 24
How To Use Remote Start ............... 24
Door Locks ........................... 26
Manual Door Locks ................... 26
Power Door Locks .................... 28
Child-Protection Door Lock System —
Rear Doors .......................... 29
Keyless Enter-N-Go ..................... 32
Power Windows ...................... 36
Wind Buffeting ....................... 39
Liftgate ............................. 40
Occupant Restraints ..................... 41
Lap/Shoulder Belts .................... 43
Lap/Shoulder Belt Untwisting Procedure .... 48
Seat Belts In Passenger Seating Positions ..... 49
Automatic Locking Retractor Mode (ALR) —
If Equipped ......................... 49
Energy Management Feature ............. 50
Seat Belt Pretensioners ................. 51
Supplemental Active Head Restraints (AHR) . . 51
Enhanced Seat Belt Use Reminder System
(BeltAlert) ......................... 55
Seat Belts And Pregnant Women .......... 57
Seat Belt Extender ..................... 57
Supplemental Restraint System (SRS) —
Airbags ............................ 57
Advanced Front Airbag Features .......... 60
Airbag Deployment Sensors And Controls . . . 65
Event Data Recorder (EDR) .............. 73
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11
Child Restraints ...................... 74
Engine Break-In Recommendations .......... 86
Safety Tips ........................... 87
Transporting Passengers ................ 87
Exhaust Gas ......................... 88
Safety Checks You Should Make Inside The
Vehicle ............................. 89
Periodic Safety Checks You Should Make
Outside The Vehicle ................... 91
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12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

A WORD ABOUT YOUR KEYS

Your vehicle uses a keyless ignition system. This system consists of a Key Fob with Remote Keyless Entry (RKE) transmitter and a Keyless Ignition Node (KIN).
Keyless Enter-N-Go Feature
This vehicle is equipped with the Keyless Enter-N-Go feature, refer to “Starting Procedure” in “Starting And Operating” for further information.

Keyless Ignition Node (KIN)

This feature allows the driver to operate the ignition switch with the push of a button, as long as the Remote Keyless Entry (RKE) transmitter is in the passenger compartment.
The Keyless Ignition Node (KIN) has four operating positions, three of which are labeled and will illuminate when in position. The three positions are OFF, ACC, and ON/RUN. The fourth position is START, during start RUN will illuminate.
NOTE: In case the ignition switch does not change with the push of a button, the RKE transmitter (Key Fob) may have a low or dead battery. In this situation a back up method can be used to operate the ignition switch. Put the nose side of the Key Fob against the ENGINE START/STOP button and push to operate the ignition switch.
Keyless Ignition Node (KIN)
1 — OFF 2 — ACC (ACCESSORY) 3 — ON/RUN
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

Key Fob

The Key Fob also contains the Remote Keyless Entry (RKE) transmitter and an emergency key, which stores in the rear of the Key Fob.
The emergency key allows for entry into the vehicle should the battery in the vehicle or the Key Fob go dead. The emergency key is also for locking the glove box. You can keep the emergency key with you when valet park­ing.
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14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
To remove the emergency key, slide the mechanical latch on the back of the Key Fob sideways with your thumb and then pull the key out with your other hand.
Emergency Key Removal
NOTE: You can insert the double-sided emergency key
into the lock cylinders with either side up.

Ignition Or Accessory On Message

Opening the driver’s door when the ignition is in ACC or ON (engine not running), a chime will sound to remind you to cycle the ignition to OFF. In addition to the chime, the ignition or accessory on message will display in the cluster.
NOTE: With the Uconnect Touch™ system, the power window switches, radio, power sunroof (if equipped), and power outlets will remain active for up to 10 minutes after the ignition is cycled to the OFF position. Opening either front door will cancel this feature. The time for this feature is programmable. Refer to “Uconnect Touch™ Settings” in “Understanding Your Instrument Panel” for further information.
WARNING!
Never leave children alone in a vehicle. Leaving unattended children in a vehicle is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Do not leave the ignition in the ACC or RUN position. A child could operate power windows, other controls, or move the vehicle.
Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause serious injury or death.
CAUTION!
An unlocked car is an invitation to thieves. Always remove the Key Fob from vehicle, cycle the ignition OFF and lock all doors when leaving the vehicle unattended.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
SENTRY KEY
The Sentry KeyImmobilizer system prevents unauthor­ized vehicle operation by disabling the engine. The system does not need to be armed or activated. Operation is automatic, regardless of whether the vehicle is locked or unlocked.
The system uses a Key Fob with Remote Keyless Entry (RKE) transmitter, a Keyless Ignition Node (KIN) and a RF receiver to prevent unauthorized vehicle operation. Therefore, only Key Fobs that are programmed to the vehicle can be used to start and operate the vehicle.
After cycling the ignition switch to the ON/RUN posi­tion, the Vehicle Security Light will turn on for three seconds for a bulb check. If the light remains on after the bulb check, it indicates that there is a problem with the electronics. In addition, if the light begins to flash after the bulb check, it indicates that someone used an invalid
2
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Key Fob to start the engine. Either of these conditions will result in the engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal vehicle operation (vehicle running for longer than 10 sec­onds), it indicates that there is a fault in the electronics. Should this occur, have the vehicle serviced as soon as possible by an authorized dealer.

Replacement Keys

NOTE: Only Key Fobs that are programmed to the vehicle electronics can be used to start and operate the vehicle. Once a Key Fob is programmed to a vehicle, it cannot be programmed to any other vehicle.
CAUTION!
CAUTION!
The Sentry KeyImmobilizer system is not compat­ible with some after-market remote starting systems. Use of these systems may result in vehicle starting problems and loss of security protection.
All of the Key Fobs provided with your new vehicle have been programmed to the vehicle electronics.
Always remove the keys from the vehicle and lock all doors when leaving the vehicle unattended.
At the time of purchase, the original owner is provided with a four-digit Personal Identification Number (PIN). Keep the PIN in a secure location. This number is required for authorized dealer replacement of Key Fobs. Duplication of Key Fobs may be performed at an autho­rized dealer, this procedure consists of programming a blank Key Fob to the vehicle electronics. A blank Key Fob is one that has never been programmed.
NOTE: When having the Sentry KeyImmobilizer system serviced, bring all vehicle Key Fobs with you to an authorized dealer.

Customer Key Programming

Programming Key Fobs or RKE transmitters may be performed at an authorized dealer.

General Information

The Sentry Keysystem complies with FCC rules Part 15 and with RSS-210 of Industry Canada. Operation is subject to the following conditions:
This device may not cause harmful interference.
This device must accept any interference that may be received, including interference that may cause unde­sired operation.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

VEHICLE SECURITY ALARM — IF EQUIPPED

The Vehicle Security Alarm (VSA) system monitors the vehicle doors and liftgate for unauthorized entry. While the Vehicle Security Alarm is armed, interior switches for door locks are disabled. If something triggers the alarm, the system will sound the horn intermittently, flash the headlights, park lamps and/or turn signals and flash the Vehicle Security Light in the instrument cluster.

Rearming Of The System

If something triggers the alarm, and no action is taken to disarm it, the system will turn off the horn after three minutes, turn off all of the visual signals after 15 minutes, and then the system will rearm itself.
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18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

To Arm The System

1. Cycle the ignition to the OFF position.
2. Lock the doors and liftgate by pressing the power door LOCK switch or the LOCK button on the Remote Keyless Entry (RKE) transmitter.
NOTE: The system will not arm if you lock the doors with the manual door LOCK plungers or the door LOCK cylinder on the driver’s door.
3. Close all doors. The Vehicle Security Light in the instrument cluster will flash to signal that the system is arming. During this period, opening any door or the liftgate will cancel the arming process.
NOTE: For added security, whenever the Security Alarm is armed, the HomeLink/Garage Door Opener (if equipped) is disabled as well.

To Disarm The System

Either press the UNLOCK button on the RKE transmitter or cycle the ignition to the ON/RUN position with a valid Key Fob inside of the vehicle.
NOTE:
Unlocking the doors with the manual door LOCK plungers or the door LOCK cylinder on the driver’s door will not disarm the system.
When the system is armed, the interior power door LOCK switches will not unlock the doors.
The Security Alarm system is designed to protect your vehicle; however, you can create conditions where the system will give you a false alarm. If the previously described arming sequence has occurred, the system will arm regardless of whether you are inside or outside the vehicle. If you remain inside the vehicle and open a door, the alarm will sound. If this occurs, disarm the system.
Tamper Alert
If something has triggered the alarm in your absence, the horn will sound three times when you unlock the doors. Check the vehicle for tampering.

ILLUMINATED ENTRY

The interior lights will turn on when you press the UNLOCK button on the Remote Keyless Entry (RKE) transmitter or open a door or the liftgate.
This feature also turns on the approach lighting (if equipped). Refer to “Uconnect Touch™ Settings” in “Un­derstanding Your Instrument Panel” for further informa­tion.
The interior lights will fade to off after approximately 30 seconds or they will immediately fade to off once the ignition switch is cycled to ON/RUN.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19
NOTE: The illuminated entry system will not operate the interior lights if the Dimmer Control is in the extreme downward (Defeat) position.

REMOTE KEYLESS ENTRY (RKE)

The RKE system allows you to lock or unlock the doors, open the trunk, or activate the Panic Alarm from dis­tances up to approximately 66 ft (20 m) using a hand-held Key Fob with RKE transmitter. The RKE transmitter does not need to be pointed at the vehicle to activate the system.
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20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
NOTE: Driving at speeds 5 mph (8 km/h) and above disables the system from responding to all RKE transmit­ter buttons for all RKE transmitters.
Key Fob With RKE Transmitter

To Unlock The Doors And Liftgate

Press and release the UNLOCK button on the RKE transmitter once to unlock the driver’s door or twice within five seconds to unlock all doors and liftgate. The turn signal lights will flash to acknowledge the unlock signal. The illuminated entry system will also turn on.
If the vehicle is equipped with Passive Entry, refer to “Keyless Enter-N-Go — If Equipped” under “Things To Know Before Starting Your Vehicle” for further informa­tion.
Remote Key Unlock, Driver Door/All Doors 1st Press
This feature lets you program the system to unlock either the driver’s door or all doors on the first press of the UNLOCK button on the RKE transmitter. To change the current setting, refer to “Uconnect Touch™ Settings” in “Understanding Your Instrument Panel” for further information.
Flash Lights With Remote Key Lock
This feature will cause the turn signal lights to flash when the doors are locked or unlocked with the RKE transmit­ter. This feature can be turned on or turned off. To change the current setting, refer to “Uconnect Touch™ Settings” in “Understanding Your Instrument Panel” for further information.
Turn Headlights On With Remote Key Unlock
This feature activates the headlights for up to 90 seconds when the doors are unlocked with the RKE transmitter. The time for this feature is programmable on vehicles equipped through Uconnect Touch™. To change the current setting, refer to “Uconnect Touch™ Settings” in “Understanding Your Instrument Panel” for further information.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

To Lock The Doors And Liftgate

Press and release the LOCK button on the RKE transmit­ter to lock all doors and liftgate. The turn signal lights will flash and the horn will chirp to acknowledge the signal.
If the vehicle is equipped with Passive Entry, refer to “Keyless Enter-N-Go — If Equipped” under “Things To Know Before Starting Your Vehicle” for further informa­tion.
Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are locked with the RKE transmitter. This feature can be turned on or turned off. To change the current setting, refer to “Uconnect Touch™ Settings” in “Understanding Your Instrument Panel” for further information.
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22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Remote Open Window Feature

This feature allows you to remotely lower both front door windows at the same time. To use this feature, press and release the UNLOCK button on the RKE transmitter and then immediately press and hold the UNLOCK button until the windows lower to the level desired or until they lower completely.

Using The Panic Alarm

To turn the Panic Alarm feature on or off, press and hold the PANIC button on the RKE transmitter for at least one second and release. When the Panic Alarm is on, the headlights and park lights will flash, the horn will pulse on and off, and the interior lights will turn on.
The Panic Alarm will stay on for three minutes unless you turn it off by either pressing the PANIC button a second time or drive the vehicle at a speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you cycle the ignition switch to the ACC or ON/RUN position while the Panic Alarm is activated. However, the exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m) from the vehicle when using the RKE transmitter to turn off the Panic Alarm due to the radio frequency noises emitted by the system.

Programming Additional Transmitters

Programming Key Fobs or RKE transmitters may be performed at an authorized dealer.

Transmitter Battery Replacement

The recommended replacement battery is one CR2032 battery.
NOTE:
Perchlorate Material — special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate
Do not touch the battery terminals that are on the back housing or the printed circuit board.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23
Avoid touching the new battery with your fingers. Skin oils may cause battery deterioration. If you touch a battery, clean it with rubbing alcohol.
4. To assemble the RKE transmitter case, snap the two halves together.
2
1. Remove the emergency key by sliding the mechanical latch on the back of the RKE transmitter sideways with your thumb and then pull the key out with your other hand.
2. Insert the tip of the emergency key or a #2 flat blade screwdriver into the slot and gently pry the two halves of the RKE transmitter apart. Make sure not to damage the seal during removal.
3. Remove and replace the battery. When replacing the battery, match the + sign on the battery to the + sign on the inside of the battery clip, located on the back cover.

General Information

This device complies with Part 15 of the FCC rules and RSS 210 of Industry Canada. Operation is subject to the following conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.
NOTE: Changes or modifications not expressly ap­proved by the party responsible for compliance could void the user’s authority to operate the equipment.
24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
If your RKE transmitter fails to operate from a normal distance, check for these two conditions:
1. A weak battery in the RKE transmitter. The expected life of the battery is a minimum of three years.
2. Closeness to a radio transmitter such as a radio station tower, airport transmitter, and some mobile or CB radios.

REMOTE STARTING SYSTEM — IF EQUIPPED

This system uses the Key Fob Remote Keyless Entry (RKE) transmitter to start the engine conveniently from outside the vehicle while still maintaining security. The system has a
range of approximately 300 ft (91 m).
NOTE:
The vehicle must be equipped with an automatic transmission to be equipped with Remote Start.
Obstructions between the vehicle and the Key Fob may reduce this range.

How To Use Remote Start

All of the following conditions must be met before the engine will remote start:
Shift lever in PARK
Doors closed
Hood closed
Liftgate closed
HAZARD switch off
BRAKE switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
RKE PANIC button not pressed.
System not disabled from previous remote start event
Vehicle theft alarm not active
Ignition in OFF state
WARNING!
Do not start or run an engine in a closed garage or confined area. Exhaust gas contains Carbon Mon­oxide (CO) which is odorless and colorless. Car­bon Monoxide is poisonous and can cause serious injury or death when inhaled.
Keep Remote Keyless Entry (RKE) transmitters away from children. Operation of the Remote Start System, windows, door locks or other controls could cause serious injury or death.
Remote Start Abort Message On Electronic Vehicle Information Center (EVIC) — If Equipped
The following messages will display in the EVIC if the vehicle fails to remote start or exits remote start prema­turely:
Remote Start Aborted — Door Ajar
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25
Remote Start Aborted — Hood Ajar
Remote Start Aborted — Fuel Low
Remote Start Aborted — System Fault
Remote Start Disabled — Start Vehicle to Reset
The EVIC message stays active until the ignition is cycled to the ON/RUN position.
To Enter Remote Start Mode
Press and release the REMOTE START button on the RKE transmitter twice, within five sec­onds. The vehicle doors will lock, parking
lights will flash and the horn will chirp twice (if programmed). Then, the engine will start and the vehicle will remain in the Remote Start mode for a 15-minute cycle.
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26 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
NOTE:
If an engine fault is present or fuel level is low, the vehicle will start and then shutdown in 10 seconds.
The park lamps will turn on and remain on during Remote Start mode.
For security, power window and power sunroof op­eration (if equipped) are disabled when the vehicle is in the Remote Start mode.
The engine can be started two consecutive times (two 15-minute cycles) with the RKE transmitter. However, the ignition must be cycled to the RUN position before you can repeat the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving The Vehicle
Press and release the REMOTE START button one time or allow the engine to run for the entire 15 minute cycle.
NOTE: To avoid unintentional shutdowns, the system will disable the one time press of the REMOTE START button for two seconds after receiving a valid Remote Start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15 minute cycle, press and release the UNLOCK button on the RKE transmitter to unlock the doors and disarm the Vehicle Security Alarm (if equipped). Then, prior to the end of the 15 minute cycle, press and release the START/STOP button.
NOTE: The message “Push Start Button” will display in the EVIC until you push the START button.
DOOR LOCKS Manual Door Locks
To lock each door, push the door lock knob on each door trim panel downward. To unlock the front doors, pull the
inside door handle to the first detent. To unlock the rear doors, pull the door lock knob on the door trim panel upward.
Manual Door Lock Knob
If the door lock knob is down when you shut the door, the door will lock. Therefore, make sure the key is not inside the vehicle before closing the door.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27
NOTE: The manual door locks will not lock or unlock the liftgate.
WARNING!
For personal security and safety in the event of an accident, lock the vehicle doors before you drive as well as when you park and leave the vehicle.
When leaving the vehicle, always remove the key from the vehicle and lock your vehicle. Unsuper­vised use of vehicle equipment may cause severe personal injuries and death.
Never leave children alone in a vehicle. Leaving unattended children in a vehicle is dangerous for a number of reasons. A child or others could be seriously or fatally injured. Do not leave the key in the ignition. A child could operate power win­dows, other controls, or move the vehicle.
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28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Power Door Locks

A power door lock switch is on each front door trim panel. Use this switch to lock or unlock the doors and liftgate.
information on Keyless Enter-N-Go (Passive Entry), refer to “Keyless Enter-N-Go” in “Things To Know Before Starting Your Vehicle”.
If you press the power door lock switch while the Key Fob is in the vehicle, and any front door is open, the power locks will not operate. This prevents you from accidentally locking the Key Fob in the vehicle. Remov­ing the Key Fob or closing the door will allow the locks to operate. If a door is open, and the ignition is in the LOCK or ACC position, a chime will sound as a reminder to remove the Key Fob.
Automatic Door Locks
The doors will lock automatically on vehicles with power door locks if all of the following conditions are met:
Power Door Lock Switch Location
The doors can also be locked and unlocked with the Keyless Enter-N-Go (Passive Entry) system. For further
1. The Automatic Door Locks feature is enabled.
2. The transmission is in gear.
3. All doors are closed.
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