D-Link PM0599-03 User Manual

FOR TECHNICAL ASSISTANCE:

CONTACT YOUR LOCAL DISTRIBUTOR

For a list of distributors, visit the Merit Industries, Inc. Web site

www.meritind.com

MoD BoX

Installation & Owner’s

Manual

merit industries, inc.

PM0599-03

Table of Contents

Safety Instructions ........................1

Section 1: Unpacking & System Description

Introduction .........................................3

MoD BoX Jukebox Features .............4

Unpacking Instructions ..................... 5

Visual Inspection ............................5

Handy Case ....................................5

Installation Instructions .................... 6

Installing the

Hanger Bracket ..............................6

Hanging the MoD BoX

on the Bracket ................................ 8

Major Components ............................10

MoD BoX Specifications ....................14

General ...........................................14

Sound System ................................ 14

Fuses and Circuit Breakers ...........14

Lighting ........................................... 14

Power System ....................................15

Section 2 - Network

Introduction .........................................16

Where to Install the Designated

Line and Router .................................... 17

Internet Wiring ................................ 17

Router .............................................17

Router/Modem Power .......................... 18

The Router .............................................19

Introduction .....................................19

Ethernet Cable Pin Out

and Instructions ....................................20

Installing the Router .............................21

Description ...................................... 21

Programming the Router ..................... 22

Introduction .....................................22

Description ...................................... 22

Procedure ....................................... 23

Section 3: Installing Hard Drive & Testing

Installing the Hard Drive .................... 27

Testing the Unit ................................... 30

Touch Screen ................................. 30

Bill Acceptor ................................... 30

Audio Test ...................................... 31

Music Selection and Pricing ........... 31

Connection Rules ........................... 31

Section 4: Sound System Setup

Introduction .........................................32

Sound System Setup .........................32

Paging ................................................... 36

Speaker Synopsis .............................. 36

Section 5: Perimeter Lighting

Controller .............................................40

Section 6: Routine Service ............ 42

Introduction .........................................42

Preventive Maintenance ................... 43

Exterior ........................................... 43

Touch Screen Calibration ...............43

Section 7: Troubleshooting

Introduction .........................................44

MoD BoX LED’s .................................... 45

Power Supply Board ......................45

Communication Controller ...............45

Computer Core Assembly ..............46

Sequence of Operation ..................... 47

Connection Diagrams ........................ 48

Troubleshooting Charts ................... 52

Contact Information ........................... 55

Warranty ............................................... 56

Software License

Agreements ........................................57

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

11. Only use the attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

1 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

The lightning flash with arrowhead symbol, within an equilateral triangle is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the jukebox.

WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

No objects filled with liquid, such as vases, shall be placed on the apparatus.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

DO NOT REMOVE ANY COVERS, GUARDS, OR SHIELDS.

NO USER SERVICEABLE PARTS ARE INSIDE THIS JUKEBOX.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 2

Section 1: Unpacking & System Description

INTRODUCTION

The MoD BoX jukebox is part of a much larger system – the AMI

Entertainment

network. This network is a digital platform that

delivers music across the Internet to Jukeboxes anywhere.

The MoD BoX jukebox is an Internet-enabled jukebox that allows all

the traditional functions of a jukebox backed by the power of the

Internet. The Internet connectivity gives patrons more features, such

as the ability to download “Music On Demand” songs when their

song choice is not already on the jukebox

3 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

MOD BOX JUKEBOX FEATURES

The major MoD BoX features are:

General Features:

• Sturdy construction and reliable design

• Conveniently located customer, operator, and service controls

• All major components are modular and easy to replace, if needed

• Computer-controlled digital music

• A 250-watt amplifier with dual 7-band equalizers

• Song reject

• 300 album and cover art capacity

• Unwanted music categories can be blocked

• Bill acceptance of $1, $5, $10, and $20

• 700-bill capacity bill acceptor

• Web-based management

• Attract mode

• “Music On Demand” song download

• Dynamic search capabilities

• No pause between plays

• Easy to change pricing

Service Features:

• All servicing can be done from the front of the jukebox

• Modular component construction for easy replacement

• Complete cash and play audit information

• Password protected Operator Web site

• Access anytime and from anywhere

• Track revenue and usage

• Download new music and other content

• Check system status

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 4

UNPACKING INSTRUCTIONS

This section contains information for unpacking the jukebox and installing it at a location. Save all tie-down hardware in case the MoD BoX must be moved to another location.

Exterior

1. Remove the shipping carton with care: Do not use shipping hooks or sharp tools that could damage the jukebox cabinet.

2. Remove the plastic bag that covers the jukebox.

3. Carefully inspect the interior and exterior of the jukebox to ensure that no damage occurred during transit.

If damage is detected, the carrier who delivered the jukebox should be contacted immediately to examine it. Regardless of the exterior condition of the shipping cartons, the carrier should be called and notified of damage. Do not destroy packing material or boxes until the carrier’s agent has examined them.

Damage claims are your responsibility. Do not return damaged merchandise until after your claim has been established. The invoice amount for repair charges can then be collected from the carrier.

Doors

1. Locate the red bag in the coin return on the side of the cabinet. Remove the door key from the bag and unlock the top door. Turn the key to the right and press in on the door as you turn the key.

VISUAL INSPECTION

Check to be sure that all electrical plugs are completely seated into their receptacles.

HANDY CASE

Locate the Handy Case, the blue plastic envelope. The Handy Case contains a variety of items, including manuals, spare parts, and fuses. The monitor control module (to control vertical/horizontal controls and brightness/contrast controls) is also in the case, and should be plugged into the mating connector on the monitor should you need to adjust the monitor settings. Keep the Handy Case with the jukebox at all times for ready reference.

5 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

INSTALLATION INSTRUCTIONS

CAUTION

MoD BoX must be solidly fastened to structural members within the supporting wall. MoD BoX weighs 130 pounds (50 kg); if it falls, it could cause damage or injury.

CAUTION

Supplied fasteners (1-1/2” lag screws) are for wood wall stud construction. For other types of construction, installer must provide and use appropriate fasteners.

INSTALLING THE HANGER BRACKET

NOTE: It is recommended that all wall installations or removals be performed by

two people for safety reasons.

NOTE: Before installing the MoD BoX on a wall, you should first install the hard

drive.

1. PREFERRED METHOD*: At the installation location, use a level to mark a horizontal line that is exactly 64-3/8” (163.5 CM) off the floor. This will place the bottom of the MoD BoX at the recommended 38” (965 cm) above the floor. Refer to Figure 1-1.

2. Using the level, mark another horizontal line which is 17" (43.2 cm) below the first line.

3. Locate the wall stud locations on the horizontal lines. Drill 5/32” holes at the marks. Place the hanger against the wall and secure using the (4) 1/4” x 1-1/2” lag screws supplied.

* In order to comply with the height requirements of ADA (Americans with Disabilities

Act), this line must be no more than 55-3/8” (140.6 cm) from the floor.

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 6

OPTIONAL

ANCHOR HOLE

TO LOCK

MOD BOX

TO BRACKET

16"

HANGER

BRACKET

FLOOR

17"

64-3/8"

STUDS

FIGURE 1-1 - INSTALLING THE HANGER BRACKET

7 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

HANGING THE MOD BOX ON A BRACKET

1. Before installing the MoD BoX on the bracket, make sure that:

-The jukebox is turned off and unplugged.

-The door is closed and locked.

-All cabling that has to be routed to outside the jukebox (network, speaker, and power cables) is connected and routed through the rectangular access hole in the back of the jukebox.

2. To aid in installation, mark a horizontal line on the wall approximately 7” from the center of the upper studs on the bracket to the outside of each stud. As you lift MoD BoX to the Hanger Bracket, you will be able to line up the witness line molded into the cabinet with the line that you made on the wall. (see Figure 1-2).

WITNESS LINE

FIGURE 1-2 - WITNESS LINE MOLDED INTO THE RIGHT UPPER SIDE OF THE

CABINET (ONE ON EACH SIDE)

3. Push the MoD BoX against wall and lower it onto the studs (see Figure 1-3).

FIGURE 1-3 - MOD BOX LOWERED ON STUDS

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 8

4. Verify that the back panel is properly seated on the studs.

5. Lock the MoD BoX onto the bracket with the provided 10-32 machine screw (see Figure 1-4).

SCREW LOCATION

FOR LOCKING

MOD BOX TO BRACKET

FIGURE 1-4 - LOCKING THE MOD BOX TO THE BRACKET

9 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

MAJOR COMPONENTS OF THE MOD BOX

Figures 1-5 and 1-6 show the major components of the MoD BoX Jukebox. Take a

minute to familiarize yourself with these components.

Core Computer

The Core Computer is the heart of the system and has a removable hard drive and a single board computer. The hard drive is the only storage in the system and retains: Windows XP Embedded Operating System software, all Application software, all music, and all setup and audit data. The single board computer converts music selections stored on the hard drive into a stereo signal for the systems audio components. It also connects to the Internet, the SVGA touch screen monitor, and to the other peripherals through the Communication Controller.

Touch Screen 15" LCD Monitor

All viewing, displaying, selecting, or entering is done through the Touch Screen Monitor. Some of the things it is used for are: viewing and making selections, displaying the selection playing, displaying pricing and credits, viewing and changing setup and audit data, and downloading “Music On Demand” selections.

System Power Supply

The system power supply produces +9 VDC, +12 VDC, +24 VDC, and has a relay to turn on/ off the jukebox lights, touch screen monitor, and bill acceptor. It has an IEC 320 power inlet, two 6A circuit breakers, two 4A fuses, and a power switch for service/repair of the jukeboxes parts. The power switch removes power from all components except the Core Computer and the Router.

Transformer Assembly

Supplies power for the 250 Watt Digital Audio Amplifier and preamplifier, plus the system’s DC power supply voltages +9 VDC, +12 VDC, and + 24 VDC.

Communication Controller

Connects the Core Computer serial RS-232 COM1 port to the serial RS-485 modules. This also includes the coin switch interface. Provides push buttons for service mode, touch screen calibration, and rejecting a song.

Router

This device provides the interface between the Core Computer and the broadband modem or satellite receiver. There is a one time configuration process to set this device for your particular Internet Service Provider (ISP). In addition to the port required for the Core Computer, there are three other ports provided for other devices.

Switch and Volume Control

This unit controls the main power to the jukebox. It contains the Selection Reject Switch, the Volume Control Switch, the core computer’s reset switch, the router reset switch and the ONOFF switch. This switch controls the power to the lights and touch screen. The amplifier, router and core computer are unaffected.

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 10

Preamplifier

The preamplifier is mounted on top of the amplifier. It receives the audio signals from the audio card in the core computer and amplifies and conditions these signals before sending them on to the power amplifier. It also provides connections for the paging kit, (part number KOV-106-000-06 - not included) and 7-band tone controls for each audio channel.

250-Watt Audio Digital Power Amplifier

The 2-channel audio digital power amplifier is rated 250 watts (125 per channel) RMS into an 8 ohm load. The full volume output voltage is 32 volts.

The amplifier is protected against overloads and short circuits. Continuous severe overloads or shorts may shut down the amplifier (or a channel) but will not damage it. If the overload is removed a signal will reset the amplifier when the next selection plays.

Output Transformers - MoD BoX Deluxe model only - available as a separate kit

for standard model (part number KOV-106-000-05)

The output transformers “step up” the power amplifier’s output voltage for 70-volt extension speakers. They also provide screw connections for selecting different power levels for extension speakers and allow the use of lower impedance speaker connections (4 ohms minimum).

Mars Bill Acceptor

The AE2611 bill acceptor with a 700-bill stacker operates off 120 VAC input power and outputs its pulsed credit signal to the Communication Controller.

Credit Card Reader

By installing this optional kit (part number KOV-106-000-04), your MoD BoX will accept Visa and MasterCard transactions for $5, $10 or $20 credits.

11 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

COMMUNICATION CONTROLLER

KEY-HOLE SLOTS FOR MOUNTING BOX (4 PLACES)

AMPLIFIER & PRE-AMPLIFIER

POWER SUPPLY

ROUTER

HARD DRIVE

ROUTER POWER SWITCH BOX

CORE COMPUTER

POWER RESET SWITCH

POWER

TRANSFORMER

ON-OFF SWITCH

VOLUME CONTROL

SELECTION REJECT SWITCH

FIGURE 1-5 - MAJOR COMPONENTS

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 12

LOGO LIGHTING

TOUCH SCREEN AND FLAT PANEL LCD MONITOR

BILL ACCEPTOR AND STACKER

FIGURE 1-6 - MAJOR COMPONENTS

13 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

MOD BOX SPECIFICATIONS

GENERAL

Depth .............................................................................................................................. 13 in.

Width ............................................................................................................................... 24 in.

Height .............................................................................................................................. 36 in.

Power Requirements ................................................. 120 VAC 60 Hz. 475 watts 4.8 amps

Pricing .......................................... See Credit Pricing Screen, in the MoD BoX User Manual

Bill Acceptor ........................ Mars AE2611 w/700 Bill Stacker Accepts $1, $5, $10, & $20

Coin Acceptor .......................................................................................Imonex - Accepts 25¢

Credit Card Reader ........................ Optional Kit - Magnetic Card Reader (KOV-106-000-04)

Touch Screen Monitor .............................................. 15" LCD with ELO Saw touch screen

SOUND SYSTEM

Core Computer

Type ..........................................................................................................16-bit Stereo

Frequency Response ......................................................................... 20 to 20,000 Hz.

Channel Separation .........................................................................90 dB @ 1,000 Hz.

Output ..........................................................0.7 V (approx. depending on the album)

Power Amplifier (Second 1000-watt Stereo Amplifier is Optional)

250-Watt Stereo

FTC Rating, 8-Ohm Loads @ .5% THD .................................................. 250 watts RMS

with Output Transformer (standard in MoD BoX Deluxe or available as a kit - part number KOV-106-000-05),

FTC Rating, 70V Lines @ .5% THD (125 per ch) .................................. 250 watts RMS

Preamplifier

Channels ............................................................................................................... Two

AVD Control Range ............................................................................................... 20 dB

Tone control is accomplished through a 7-band equalizer

Selection System Capacity ................................................................................. 300 Albums

Output Transformer (MoD BoX Deluxe model or available as a kit,

part number KOV-106-000-05) ......................................... 70 V line for extension speakers

System Frequency Response ................................................................40 to 20,000 ±4 dB

FUSES AND CIRCUIT BREAKERS

System Power Supply

120 VAC (Transformer Primary Only ..................... Two 6-amp Circuit Breakers

24 VAC .............................................................................................. 4-amp Fuse

+12 VDC ............................................................................................ 4-amp Fuse

LIGHTING

LED ........................................................................................................... Custom

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 14

POWER SYSTEM

Because of the way the MoD BoX operates, the Power Switch shown and described in Section 1 does not disconnect all power. Turning this switch OFF gives every outward appearance that the jukebox is off, but the amplifier system is left energized so that the paging system (if installed) still operates and the core computer is left on so that the dialup modem kit (if installed) can still make its scheduled call(s) even if the jukebox is “turned off” for the day.

Therefore it is important to bear in mind that to completely disconnect all power you must either unplug the power cord at the wall, or if that is inconvenient it can be disconnected where it enters the jukebox at the Power Supply Board Assembly. See Figure 1-7.

UNPLUG THE LINE CORD HERE TO COMPLETELY DISCONNECT POWER

FIGURE 1-7 - POWER SUPPLY BOARD ASSEMBLY

15 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

Section 2: Network

INTRODUCTION

In order to bring the AMI Entertainment

Network and the Internet to each location, a broadband connection or standard, modem dial-up connection must be installed at each site. Depending on the situation and availability, the line can be digital cable, wireless broadband, Digital Subscriber Line (DSL), or satellite providing fast Internet service.

Which of these technologies a site will use may depend on its geographic location and availability. The final line installation procedure will be slightly different for each technology. Prior to jukebox installation, the Operator will need to coordinate with the target establishment to select an optimum location for the line and to place an order with the broadband supplier that services that area.

NOTE:

Starting with Software Version 2.4.0 and above, the AMI Entertainment® Network can be accessed by jukeboxes using a standard modem dialup connection. Contact your local distributor for information on dial-up connectivity kits for Jukeboxes.

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 16

Where to Install the Designated Line and Router

With any broadband installation, additional equipment will have to be installed in the location. For a cable or DSL installation there will be a cable or DSL modem. For a satellite installation there will be a satellite receiver. This equipment should be placed in a secure area at the site. Preferably the modem/receiver would NOT be installed inside the Jukebox.

NOTE: The line will look like a standard wall jack in the location, no matter which technology is employed.

Internet Wiring

The Internet line can be installed in any of the following:

· An indoor telephone closet (preferably on the same floor as the Jukebox)

· An indoor utility closet (preferably on the same floor as the Jukebox)

· Closet or office where other sound equipment is located

· Behind the bar

· Next to a utility switch box in a back room

DO NOT install the line:

· Behind the Jukebox

· In a place where it is extremely difficult to route or replace a cable

· In a high traffic area where the Internet cable could be accidentally or maliciously disconnected

Router

In order to make the installation process for the Operator as easy and smooth as possible, a router is included with your Jukebox. The Jukebox is shipped with a D-Link model DI-604 router.

The router can be relocated:

· Next to the designated line

· Next to other sound equipment in a closet, office, or behind the bar (avoid area where liquids might be spilled)

· Any location close to and between the jukebox and the broadband modem or satellite receiver

DO NOT install the router:

· Where customers have access to it

· In an area where electronic components could be damaged

· Far from and/or with physical obstacles between it and the jukebox (on another floor, through doorways with closed doors, etc.)

17 MOD BOX INSTALLATION & OWNER’S MANUAL PM0599-03

Router/Modem Power

Each AMI-powered jukebox is equipped with a special power outlet designed to supply 120VAC for the Router and your modem. The outlet is controlled by the jukebox core computer so that in the event the Internet connection is lost it can automatically cycle the power off and back on in an effort to allow those devices to re-establish the Internet connection. In addition, there is a push button switch provided so that you can perform a manual reset at any time.

This outlet should be used to supply the router and, if possible, the modem itself. This provides the maximum flexibility and capability with respect to keeping your jukebox on-line at all times.

If you decide to power the site’s modem via this outlet, two 120V extension cords are provided with your jukebox. To make such a connection, disconnect the router’s power supply from its factory position, plug the 6” “Liberator” cord into the outlet and then connect the router’s supply and the 6 ft. extension cord into the two newly-created outlets. See Figure 2-1.

6’ EXTENSION TO YOUR MODEM

“LIBERATOR” EXTENSION

ROUTER POWER ADAPTOR

FIGURE 2-1 - ROUTER & ROUTER/MODEM POWER OUTLET

PM0599-03 MOD BOX INSTALLATION & OWNER’S MANUAL 18

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D-Link PM0599-03 User Manual

Specifications and Main Features

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User Manual