D-Link DIR-X1860 User Manual

SMART AX1800 WI-FI 6
ROUTER
Version 1.00 | 2020/03/24
DIR-X1860
User Manual
Preface
D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes.
Hardware Revision Date Description
A1 v1.00 2020/03/24 Initial release
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries. All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Apple®, Apple logo®, Safari®, iPhone®, and Macintosh® are trademarks of Apple Inc., registered in the U.S. and other countries. App StoreSM is a service mark of Apple Inc.
Chrome™ browser, Google Play™ and Android™ are trademarks of Google Inc.
Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
Copyright © 2020 by D-Link Corporation, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Corporation, Inc.
iD-Link DIR-X1860 User Manual
ErP Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power­saving Network Standby mode within 1 minute of no packets being transmitted. It can also be turned o through a power switch to save energy when it is not needed.
DIR-X1860 Network Standby: 3.58 watts
Switched O: 0.06 watts
iiD-Link DIR-X1860 User Manual
Table of Contents
Table of Contents
Product Overview ..............................................................1
Package Contents .........................................................................1
System Requirements ................................................................. 2
Features ............................................................................................3
Hardware Overview .....................................................................4
LED Indicators ........................................................................ 4
Back Panel ...............................................................................5
Installation ......................................................................... 6
Before you Begin ...........................................................................6
Wireless Installation Considerations ......................................7
Setup ................................................................................................. 8
D-Link Wi-Fi App Setup ....................................................... 9
Hardware Setup ..................................................................11
Setup Wizard ........................................................................14
Conguration ................................................................... 21
Home ..............................................................................................22
Internet ...................................................................................23
DIR-X1860 ..............................................................................24
Connected Clients ..............................................................25
Settings ..........................................................................................27
Wizard .....................................................................................27
Internet - IPv4 .......................................................................28
IPv4 - Dynamic IP (DHCP) ............................................29
IPv4 - Static IP ..................................................................30
IPv4 - PPPoE .....................................................................31
IPv4 - PPTP ........................................................................33
IPv4 - L2TP ........................................................................35
IPv4 - DS-Lite ...................................................................37
Internet - IPv6 .......................................................................38
IPv6 - Auto Detection ...................................................39
IPv6 - Static IPv6 .............................................................41
IPv6 - Auto Conguration (SLAAC/DHCPv6) ........ 43
IPv6 - PPPoE .....................................................................46
IPv6 - 6rd ...........................................................................50
IPv6 - Local Connectivity Only ..................................52
Internet - VLAN ....................................................................53
Wireless ..................................................................................55
Guest Zone .......................................................................61
Network ..................................................................................62
Features ..........................................................................................64
QoS Engine............................................................................64
Firewall Settings - Advanced ..........................................66
Firewall Settings - IPv4/IPv6 Rules ................................68
Port Forwarding ..................................................................70
Port Forwarding - Virtual Server ....................................72
Website Filter ........................................................................74
Static Route - IPv4 ...............................................................75
Static Route - IPv6 ...............................................................76
Dynamic DNS .......................................................................77
Quick VPN ..............................................................................79
Management ................................................................................80
Time & Schedule - Time ....................................................80
Time & Schedule - Schedule ...........................................81
iiiD-Link DIR-X1860 User Manual
Table of Contents
System Log ............................................................................82
System Admin - Admin .....................................................84
System Admin - System .................................................... 85
User ..........................................................................................86
Upgrade .................................................................................87
Statistics .................................................................................88
Third Party Services .........................................................89
Registering a D-Link Cloud Service Account ....................90
Amazon Alexa Setup .........................................................93
Amazon Alexa Voice Commands ..................................97
The Google Assistant Setup ............................................98
The Google Assistant Voice Commands ..................101
Quick VPN ....................................................................... 102
Important Information .......................................................... 103
iOS Devices ................................................................................ 104
Connect or Disconnect .................................................. 122
Android ....................................................................................... 123
VPN Setup Instructions .................................................. 123
Connect or Disconnect .................................................. 125
Connect a Wireless Client to your Router ....................127
WPS Button ................................................................................127
Windows® 10 ............................................................................. 128
Windows® 8 - WPA/WPA2 ...................................................... 129
Windows® 7 ................................................................................131
Troubleshooting ............................................................ 133
Wireless Basics ...............................................................135
Wireless Modes ..............................................................139
Networking Basics .........................................................140
VPN Setup Instructions .................................................. 104
Connect or Disconnect .................................................. 106
Mac OS X ..................................................................................... 107
VPN Setup Instructions .................................................. 107
Connect or Disconnect .................................................. 109
Windows 7 ..................................................................................110
VPN Setup Instructions .................................................. 110
Connect or Disconnect .................................................. 113
Windows 8.1/8 .......................................................................... 114
VPN Setup Instructions .................................................. 114
Connect or Disconnect .................................................. 119
Windows 10 ............................................................................... 120
VPN Setup Instructions .................................................. 120
Wireless Security ...........................................................142
Technical Specications ................................................143
Regulatory Statements .................................................144
Wall Mounting ...............................................................164
ivD-Link DIR-X1860 User Manual
Section 1 - Product Overview

Product Overview

Package Contents

DIR-X1860 V
Quick Installation Guide V
Quick Installation Card V
DIR-X1860
Ethernet Cable (RJ45) V
Power Adapter V
If any of the above items are missing or damaged, please contact your local reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the router will cause damage and void the warranty for this product.
1D-Link DIR-X1860 User Manual
Section 1 - Product Overview
Network Requirements

System Requirements

• An Ethernet-based cable, DSL or ber modem
• IEEE 802.11ax/ac/n/g/b/a wireless clients
• 10/100/1000 Ethernet
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Web-based
Conguration Utility
Requirements
D-Link Wi-Fi App
Requirements
Browser Requirements:
• Internet Explorer 10 or higher
• Firefox 28 or higher
• Safari 6 or higher
• Chrome 28 or higher
®
Windows
installed. Visit www.java.com to download the latest version.
• iOS® or Android™ device (Please refer to the app's store page to check whether your device is compatible.)
Users: Make sure you have the latest version of Java
2D-Link DIR-X1860 User Manual
Section 1 - Product Overview

Features

Need super-fast Wi-Fi for your wire-free, all-streaming house? With a powerful dual-core processor, the AX1800 Wi-Fi 6 Router packs in enough processing power to handle every networking task you throw at it. It’s a powerful, intelligent home router with integrated voice assistant compatibility for Amazon Alexa and Google Assistant so you can control your network with voice commands.
Handle More with a High-Power Processor
With the DIR-X1860, you’re not only enjoying buer-free gaming and lightning fast surng, you’re also enjoying features such as an optimizing QoS, an automatic rmware update system that ensures the best protection and the latest features, and compatibility with voice assistants. All this is possible with the router’s 880MHz dual-core processor, 128 MB of ash memory and 256 MB of RAM.
Enhanced Quality of Service Features
The built-in Quality of Service (QoS) engine allows you to prioritize important trac to ensure that your favorite applications are receiving optimal bandwidth.
Always Up-to-Date with the Latest Features
The DIR-X1860 will automatically check daily for updates to make sure that the device always has the latest features and the most secure rmware, and will install the update silently in the background. For an extra peace of mind, in the event of failure during the rmware update, the router will store a backup system image in the memory before proceeding with the update.
Easy to Set Up and Manage
Sharing your Internet connection doesn’t have to be a complicated process; just download the free D-Link Wi-Fi app for your mobile device and follow the on-screen step-by-step instructions to set up your DIR-X1860. You also have the option to use a web browser to access the setup wizard and to manage your router. Support for industry-standard Wi-Fi Protected Setup (WPS) lets you create encrypted connections to new devices by pressing a button.
3D-Link DIR-X1860 User Manual
Section 1 - Product Overview

Hardware Overview

LED Indicators

1 Power
2 Internet
3 Wireless (2.4 GHz)
4 Wireless (5 GHz)
1 2 3 4
Solid White The device is on and the system is healthy.
Solid Orange The device is booting up or performing the factory reset process.
Blinking Orange The device is under recovery mode.
Solid White The Internet port connection is established.
Solid Orange The device cannot connect to the Internet.
Blinking Orange The device is undergoing the rmware upgrade process.
Solid White The 2.4 GHz wireless band is enabled.
Blinking White The device is processing WPS.
Solid White The 5 GHz wireless band is enabled.
Blinking White The device is processing WPS.
4D-Link DIR-X1860 User Manual
Section 1 - Product Overview

Back Panel

1
1 Power Connector Connector for the supplied power adapter.
2 Power Button Press the power button to power the device on or o.
3 Reset Button
4
5 Gigabit WAN Port Using an Ethernet cable, connect your broadband modem to this port.
6 WPS Button
Gigabit LAN Ports
(1- 4)
Insert a paperclip in the hole, wait for 10 seconds, and release to reset the router to default settings.
Connect Ethernet devices such as computers, switches, storage (NAS) devices, and game consoles.
Press to start the WPS process and automatically create an encrypted connection to a WPS client.
2
3
4
5
6
5D-Link DIR-X1860 User Manual
Section 2 - Installation

Installation

This section will walk you through the installation of your DIR-X1860.

Before you Begin

Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, attic, or garage.
Congure the router with the computer that was last connected directly to your Internet connection. Verify that it is connected to the Internet before connecting additional devices.
If your ISP provided you with a modem/router combo, you will need to set it to “bridge” mode so the router can work properly. Please contact your ISP or refer to the user manual for your modem/router device.
You can only use the Ethernet port on your modem. If you were using the USB connection before using the router, then you must turn o your modem, disconnect the USB cable and connect an Ethernet cable to the Internet port on the router, and then turn the modem back on. In some cases, you may need to call your Internet Service Provider (ISP) to change connection types (USB to Ethernet).
If connecting to a DSL modem, make sure to have your DSL service information provided by your Internet Service Provider handy. This information is likely to include your DSL account's Username and Password. Your ISP may also supply you with additional WAN conguration settings which might be necessary to establish a connection.
If you are connecting a considerable amount of networking equipment, it may be a good idea to take the time to label each cable or take a picture of your existing setup before making any changes.
If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as WinPoET, BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.
6D-Link DIR-X1860 User Manual
Section 2 - Installation

Wireless Installation Considerations

The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum - each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick. Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on range. Try to position access points, wireless routers, and computers so that the signal passes through drywall or open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors, le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF noise.
5. If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home security systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4 GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the phone is not in use.
7D-Link DIR-X1860 User Manual
Section 2 - Installation

Setup

There are several dierent ways you can congure your router to connect to the Internet
D-Link Wi-Fi App - Use your compatible Android or iOS device to install and congure your router. Refer to D-Link Wi-Fi App Setup on page 9.
Hardware Setup - This section explains how to setup your DIR-X1860. Refer to Hardware Setup on page 11.
D-Link Setup Wizard - This wizard will launch when you log into the router by using your PC for the rst time. Refer to Setup Wizard on page 14.
Manual Setup - Log in to the router to manually congure your router. Refer to Conguration on page 21
8D-Link DIR-X1860 User Manual
Section 2 - Installation

D-Link Wi-Fi App Setup

The D-Link Wi-Fi app allows you to install and congure your DIR-X1860 from your compatible Android or iOS device.
Note: The screenshots may be dierent depending on your mobile device’s OS version. The following steps show the iOS interface of the D-Link Wi-Fi app. If you are using an Android device, the appearance may be dierent from that of the screenshots, but the process is the same.
Step 1
Search and install the free D-Link Wi-Fi app available on the App Store or on Google Play. You can also scan the QR code on the right, which will take you to the respective D-Link Wi-Fi app store page.
Step 2
Launch the D-Link Wi-Fi app from the home screen of your device.
Step 3
Tap on the Install New Device button at the middle of the screen.
D-Link Wi-Fi
9D-Link DIR-X1860 User Manual
Section 2 - Installation
Step 4
Tap Scan the QR code to scan the setup QR code located in the Quick Installation Card and proceed to step 6. Alternatively, you can tap Continue without scanning to proceed to step 5.
QUICK INSTALLATION CARD
SETUP QR CODE
Model Name: DEVICE
Wi-Fi Name: dlink-XXXX
Password: XXXXXXXX
S/N: 123456789
www.dlink.com
Step 5 Select Router and select DIR-X1860 from the list of available devices. Tap Next to continue.
Step 6
You will now be guided through a step-by-step process for setting up your router. Simply follow the on-screen instructions to continue the installation and the conguration process.
10D-Link DIR-X1860 User Manual
Section 2 - Installation
4 3 2 1 INTERNETR
RESET
WPS
12V
DCIN
POWER

Hardware Setup

Step 1
Position your DIR-X1860 near your Internet-connected modem. Place it in an open area for better wireless coverage.
Step 2
Turn o and unplug the power to your cable or DSL broadband modem. This is required. In some cases, you may need to turn it o for up to ve minutes.
ModemModem
Step 3
Use the Ethernet cable to connect your modem to the port labelled INTERNET on the router.
DCIN
12V
RESET
POWER
4 3 2 1 INTERNETR
WPS
Modem
DCIN
12V
RESET
POWER
4 3 2 1 INTERNETR
WPS
11D-Link DIR-X1860 User Manual
Section 2 - Installation
4 3 2 1 INTERNETR
RESET
WPS
12V
DCIN
POWER
4 3 2 1 INTERNETR
RESET
WPS
12V
DCIN
POWER
Step 4
Plug in and turn your modem back on and wait approximately one minute before proceeding.
Step 5
Connect the supplied power adapter to the router and a power outlet, press the power button, and wait approximately one minute until the LED indicator on the front of the device changes from orange to solid white.
Modem
DCIN
12V
RESET
POWER
4 3 2 1 INTERNETR
WPS
Modem
Step 6
If you are conguring the router wirelessly from a PC, connect to the Wi-Fi network printed on the label attached to the bottom of your router or in the Quick Installation Card.
SSID:
Password:
Modem
12D-Link DIR-X1860 User Manual
Section 2 - Installation
4 3 2 1 INTERNETR
RESET
WPS
12V
DCIN
POWER
If you are conguring the router from a PC with a wired Ethernet connection, plug one end of an Ethernet cable into the port labeled 1 on the back of the router, and the other end into the Ethernet port on your computer.
Modem
Step 7
If you are connecting to a broadband service that uses a dynamic connection (not PPPoE), you may be online already. Try opening a web browser and connecting to a website. If the website does not load, proceed to Setup Wizard on page 14.
13D-Link DIR-X1860 User Manual
Section 2 - Installation

Setup Wizard

The setup wizard is designed to guide you through a step-by-step process to congure your new DIR-X1860 and connect to the Internet via a wireless setup process.
If this is your rst time installing the router, open your web browser and enter http://dlinkrouter.local./ in the address bar. Alternatively, enter the IP address of the router (default: http://192.168.0.1).
If this is your rst time logging in and no connection has been established, log in with the password shown on the device label or Quick Install Guide.
Agree to the Terms of Use and Privacy Policy before proceeding.
14D-Link DIR-X1860 User Manual
Section 2 - Installation
Follow the on-screen instructions to congure your new D-Link router and connect to the Internet.
Click Next to continue.
Please wait while your router detects your Internet connection type.
15D-Link DIR-X1860 User Manual
Section 2 - Installation
If the router does not detect a valid Internet connection, a list of connection types to choose from will be displayed. Select your Internet connection type (this information can be obtained from your Internet Service Provider).
Click Next to continue.
If the router detected or you selected PPPoE, enter your PPPoE username and password. If you do not have this information, please contact your ISP.
Click Next to continue.
Note: Make sure to remove all other existing PPPoE software from your computer. The software is no longer needed and will not work through a router.
16D-Link DIR-X1860 User Manual
Section 2 - Installation
If the router detected or you selected Static, enter the IP and DNS settings supplied by your ISP. If you do not have this information, please contact your ISP.
Click Next to continue.
Type in a Wi-Fi Network Name and Wi-Fi Password to setup your Wi-Fi network. Your wireless clients will need to have this passphrase to be able to connect to your wireless network.
Click Next to continue.
Note: The router's Smart Connect feature presents a single wireless network. When connecting clients to an extension network, they will be automatically added to the best band, either 2.4 GHz or 5 GHz. To disable the Smart Connect feature and individually congure 2.4 GHz and 5 GHz networks, refer to Wireless on page 55.
17D-Link DIR-X1860 User Manual
Section 2 - Installation
In order to secure the router's conguration access, please enter a password. You will be prompted for this password every time you want to use the router’s web conguration utility.
Click Next to continue.
Select your time zone from the drop-down menu.
Click Next to continue.
18D-Link DIR-X1860 User Manual
Section 2 - Installation
Keeping your router's firmware up-to-date provides you with the latest protection and new features over the air. Choose whether to keep your device up-to-date automatically or to manage the device updates by yourself.
Click Next to continue.
You will be presented with a summary of your settings.
Click Next to nalize the settings or Back to make changes.
19D-Link DIR-X1860 User Manual
Section 2 - Installation
Please wait while the device settings are saved.
Do not turn o or unplug your router during this time.
Your new settings have been saved and your router is now congured.
Click OK to close the Setup Wizard.
Congratulations, your device has been successfully congured!
You can log in to the conguration utility by inputting the Admin Password.
20D-Link DIR-X1860 User Manual
Section 3 - Conguration
Conguration
To access the conguration utility, open your web-browser and enter http:// dlinkrouter.local./ or you may also connect by typing the IP address of the
router (by default this is http://192.168.0.1) in the address bar.
Enter your password. If you previously followed the setup wizard, please use the admin password you entered during the wizard. Otherwise, leave the password blank. Click Log In to proceed.
Note: If you cannot remember your password and cannot log in, use a paperclip to press the recessed Reset button on the back of the device for longer than 10 seconds to restore the router to its default settings.
The router’s home page will open displaying its current connection status.
The bar at the top of the page has quick access to Settings, Features and
Management functions. You can quickly jump back Home at any time.
Note: The system will automatically log out after a period of inactivity.
21D-Link DIR-X1860 User Manual
Section 3 - Conguration

Home

The Home page displays the current status of the router in the form of an interactive diagram. You can click each icon to display information about each part of the network at the bottom of the screen. The menu bar at the top of the page will allow you to quickly navigate to other pages.
The Home page displays whether or not the router is currently connected to the Internet.
If it is disconnected, click Click to repair to bring up the setup wizard, refer to the Setup Wizard on page 14 for more information.
22D-Link DIR-X1860 User Manual
Section 3 - Conguration

Internet

To bring up more details about your Internet connection, click on the Internet icon.
Click IPv4 or IPv6 to see details of the IPv4 connection and IPv6 connection respectively.
Click Release IP Address to disconnect from the Internet. If you do this and wish to reconnect, click Renew.
To recongure the Internet settings, refer to Internet - IPv4 on page 28
23D-Link DIR-X1860 User Manual
Section 3 - Conguration

DIR-X1860

Click on the DIR-X1860 icon to view details about the router and its wireless settings.
Here you can see the router’s current Wi-Fi network name and password, as well as the router's MAC address, IPv4 address, and IPv6 address.
To recongure the network settings, either click Go to settings on the lower left, or click Settings (at the top of the page) and then Network on the menu that appears. Refer to Network on page 62 for more information.
To recongure the wireless settings, either click Go to settings, on the lower right, or click Settings (at the top of the page) and then Wireless on the menu that appears. Refer to Wireless on page 55 for more information.
24D-Link DIR-X1860 User Manual
Section 3 - Conguration

Connected Clients

Click on the Connected Clients icon to view details about the connected clients to the router and their wireless settings.
On this page you can see all the clients currently connected to the router, and their IP addresses.
To edit each client’s settings, click the pencil icon on the client you want to edit.
25D-Link DIR-X1860 User Manual
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