D Link 2003040018-1 Users Manual

D-Link AirXpert

DWL-7000AP

Tri-Mode Dualband 2.4/5GHz

Wireless Access Point

Manual

TM

Building Networks for People

Contents

Package Contents ................................................................................3

Introduction............................................................................................4

Wireless Basics....................................................................................7

Getting Started....................................................................................10

Using the Configuration Menu..............................................................12

Networking Basics ..............................................................................23

Troubleshooting...................................................................................38

Contacting Technical Support............................................................44

Warranty and Registration.. ..............................................................45

2

Package Contents

Contents of Package:

D-Link AirXpert DWL-7000AP

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2.4GHz/5GHz Tri-mode Dualband Wireless Access Point
Power Adapter – 5V DC, 2A

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"

"

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Note: Using a power supply with a different voltage rating than the one included with
the DWL-7000AP will cause damage and void the warranty for this product.

If any of the above items are missing, please contact your reseller.

Manual on CD
Quick Installation Guide
Ethernet Cable

System Requirements For Configuration:

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"

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Computer with Windows, Macintosh, or Linux-based operating
system with an installed Ethernet adapter

Internet Explorer or Netscape Navigator version 6.0 or above,
with JavaScript enabled

At least 128 MB of memory and a 500 MHz processor

3

Introduction

D-Link, the industry pioneer in wireless networking, introduces another breakthrough in
wireless connectivity — the D-Link AirXpert DWL-7000AP Wireless Access Point. This
tri-mode, dualband Access Point provides the most expanded user bandwid th available
in an AP. Wireless clients can connect to this AP using any one of its 1 1 non-overlapping
channels to transfer data at speeds never before achievable in a wireless device. The
DWL-7000AP operates seamlessly and simultaneously in both the 2.4GHz and 5GHz
frequency spectrums supporting the 802.11b and the newer , faster 802.1 1a and 802.1 1g
wireless standards. For offices, schools or public hotspots that already use 802.11b
devices, the DWL-7000AP is a great way to expand an existing network and enable
even more users to communicate with one another, access data and the Internet. Now ,
you can have an AP that will compliment your existing network and protect the investment
you made when you provided the convenience of wireless networking.

The DWL-7000AP offers transfer rates up to 54Mbps in either the 2.4GHz or 5GHz
bands, large data packets travel from the router to a remote desktop or roaming laptop
PC at up to five times the speed of previous wireless devices. Everyone can work faster
and more efficiently or watch a streaming video smoothly . The additional (802.1 1a) 5GHz
band also offers a way to quickly transfer data without the interference produced by
other devices operating in the 2.4GHz frequency . Network administrators can partition
the usage of the dualband DWL-7000AP by segmenting the users on the wireless network
by frequency band. Users who require special networking privileges — access to sensitive
information, specific departments or videoconferencing — may use just the 802.11a
channels; while other employees may just use the 802.1 1b and 802.1 1g channels. This
type of user segmentation optimizes the AP s performance and delivers the best network
experience to each set of users.

The DWL-7000AP is ideal for network administrators who require additional management,
firewall, and other network security features. All of the AP s settings are easily accessible
in the operating system independent, Web-based software user interface that also features
a step-by-step Setup Wizard to get your router up and running in just a matter of minutes.
The DWL-7000AP incorporates the 802.1x standard for wireless user authentication and
WPA* (Wi-Fi Protected Access) which dynamically encrypt s data as it’s being sent.

*WPA features available as a firmware upgrade download in Q3 2003.

4

Connections

Straight-Through cable is required when

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connecting to a router or switch

Cross-Over cable is required when connecting directly to an

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ethernet adapter on a computer

Features & Benefits

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Up to 54 Mbps with 1 1 Non-overlapping channels - Means you can
transfer large files up to 5 times more quickly than was previously possible
without signal interference

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802.11a, 802.1 1b and 802.11g Compliant - Means you can mix devices
from different standards without sacrificing connectivity

Better Security with 802.1x and WP A* - Other 802.11g devices can

"

connect securely using 802.1x authentication and WP A (Wi-Fi Protected
Access)

* WPA features available as a firmware upgrade download in Q3 2003

5

LEDS

LED stands for Light-Emitting Diode. The DWL-7000AP Wireless Access Point has

5 Green LEDs as shown below:

LED

Power

LAN (10/100)

WLAN
(802.11a and

802.11b or

802.11g)

LED Activity

A steady light indicates a connection to a power
source

A steady light indicates a connection to the Ethernet
port; a blinking light indicates activity

A blinking light indicates activity in the respective
wireless mode: 802.1 1a and/or 802.11b/802.11g

6

Wireless Basics

D-Link Air Xpert wireless products are based on industry standards to provide easy-to-
use and compatible high-speed wireless connectivity within your home, business or
public access wireless networks. Strictly adhering to the IEEE st andard, the D-Link
Air Xpert wireless family of products will allow you to securely access the data you
want, when and where you want it. Y ou will be able to enjoy the freedom that wireless
networking delivers.

A wireless local area network (WLAN) is a cellular computer network that transmits
and receives data with radio signals instead of wires. Wireless LANs are used
increasingly in both home and office environments, and public areas such as airports,
coffee shops and universities. Innovative ways to utilize WLAN technology are helping
people to work and communicate more efficiently . Increased mobility and the absence
of cabling and other fixed infrastructure have proven to be beneficial for many users.

Wireless users can use the same applications they use on a wired network.
Wireless adapter cards used on laptop and desktop systems support the same
protocols as Ethernet adapter cards.

Under many circumstances, it may be desirable for mobile network devices to link to
a conventional Ethernet LAN in order to use servers, printers or an Internet connection
supplied through the wired LAN. A Wireless Access Point (AP) is a device used to
provide this link.

People use wireless LAN technology for many different purposes:

Mobility - Productivity increases when people have access to data in any location

within the operating range of the WLAN. Management decisions based on real-time
information can significantly improve worker efficiency .

Low Implementation Costs – WLANs are easy to set up, manage, change and

relocate. Networks that frequently change can benefit from WLANs ease of
implementation. WLANs can operate in locations where installation of wiring may be
impractical.

Installation and Network Expansion - Installing a WLAN system can be fast and

easy and can eliminate the need to pull cable through walls and ceilings. Wireless
technology allows the network to go where wires cannot go - even outside the home or
office.

Inexpensive Solution – Wireless network devices are as competitively priced as

conventional Ethernet network devices.

Scalability – WLANs can be configured in a variety of ways to meet the needs of

specific applications and installations. Configurations are easily changed and range
from peer-to-peer networks suitable for a small number of users to larger infrastructure
networks to accommodate hundreds or thousands of users, depending on the number
of wireless devices deployed.

7

Wireless Basics (continued)

The DWL-7000AP is compatible with the following wireless products:

D-Link AirPro DWL-A650, D-Link AirPlus DWL-650+, D-Link AirXpert

"

DWL-A650, D-Link AirPlus Xtreme G DWL-G650,
D-Link AirPro DWL-AB650

Wireless Cardbus Adapters used with laptop computers

D-Link AirPro DWL-A520 and D-Link AirPlus DWL-520+,

"

D-Link AirPlus Xtreme G DWL-G520, D-Link AirXpert DWL-AG520,
and D-Link AirPro DWL-AB520

Wireless PCI cards used with desktop computers

Standards-Based T echnology

The DWL-7000AP Wireless Access Point utilizes the 802.11a, 802.1 1b and draft 802.1 1g
standard.

The IEEE 802.11g st andard is an extension of the 802.11b standard. It increases the
data rate up to 54 Mbps within the 2.4GHz band. The 802.11a standard also increases
the data rate up to 54 Mbps, but within the 5GHz band. Both 802.1 1a and 802.1 1g utilize
OFDM technology.

This means that in most environments, within the specified range of this device, you will
be able to transfer large files quickly or even watch a movie in MPEG format over your
network without noticeable delays. This technology works by transmitting high-speed
digital data over a radio wave utilizing OFDM (Orthogonal Frequency Division Multiplexing)
technology. OFDM works by splitting the radio signal into multiple smaller sub-signals
that are then transmitted simultaneously at different frequencies to the receiver . OFDM
reduces the amount of crosstalk (interference) in signal transmissions.

TM

The DWL-7000AP offers the most advanced network security features available today ,
including: WPA and 802.1x.

In addition to its compatibility with 802.11g and 802.11a devices, the DWL-7000AP is
compatible with 802.1 1b devices. This means that if you have an existing 802.1 1b network,
or a network with a mixture of 802.1 1g, 802.1 1a and 802.1 1b, the devices in that network
will be compatible with the DWL-7000AP.

8

Wireless Basics (continued)

Installation Considerations

Desktop and laptop computers with wireless network adapters installed can access the
D-Link Air Xpert DWL-7000AP from virtually anywhere within its operating range. Keep
in mind, however, that the number, thickness and location of walls, ceilings, or other
objects that the wireless signals must pass through, may limit the range. T ypical ranges
vary depending on the types of materials and background RF (radio frequency) noise in
your home or business. The key to maximizing wireless range is to follow these basic
guidelines:

11

1

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22

2

22

33

3

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TM

Keep the number of walls and ceilings between the DWL-7000AP and
other network devices to a minimum - each wall or ceiling can reduce
your D-Link wireless product’s range from 3-90 feet (1-30 meters.) Position
your devices so that the number of walls or ceilings is minimized.

Be aware of the direct line between network devices. A wall that is 1.5
feet thick (.5 meters), at a 45-degree angle appears to be almost 3 feet
(1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters)
thick! Position devices so that the signal will travel straight through a
wall or ceiling (instead of at an angle) for better reception.

Building materials can impede the wireless signal - a solid metal door or
aluminum studs may have a negative effect on range. Try to position
wireless devices and computers with wireless adapters so that the signal
passes through drywall or open doorways and not other materials.

44

4

44

Keep your product away (at least 3-6 feet or 1-2 meters) from
electrical devices or appliances that may generate extreme RF noise.

9

Getting Started

Right out of the box, with its default settings, the DWL-7000AP will automati­cally connect with other D-Link Air Xpert products

IP ADDRESS

Note: If you are using a DHCP-capable router in your network setup, such as
the DI-604, you will not need to assign a static IP Address.

If you need to assign IP Addresses to the computers on the network, please
remember that the IP Address for each computer must be in the same IP
Address range as all the computers in the network, and the Subnet mask
must be exactly the same for all the computers in the network.

For example: If the first computer is assigned an IP Address of 192.168.0.2 with a
Subnet Mask of 255.255.255.0, then the second computer can be assigned an IP
Address of 192.168.0.3 with a Subnet Mask of 255.255.255.0, etc.

IMPORT ANT: If computers or other devices are assigned the same IP
Address, one or more of the devices may not be visible on the network.

An Infrastructure wireless network contains an Access Point or Router. The
Infrastructure Network example, shown on the following page, contains the following

D-Link network devices:

A wireless Access Point - D-Link Air Xpert DWL-7000AP
An Ethernet Router - D-Link DI-604
A laptop computer with a wireless adapter - D-Link Air Xpert DWL-AG650
A desktop computer with a wireless adapter - D-Link Air Xpert DWL-AG520
A Cable modem - D-Link DCM-201

10

Getting Started (continued)

An Infrastructure wireless network contains an Access Point or Router. The
Infrastructure Network example, shown here, contains the following D-Link network
devices:

Ethernet Router

For a typical wireless setup (as shown above,) please do the following:

1. You will need a broadband Internet access (Cable/DSL) subscription

2. Consult with your Cable/DSL provider for proper installation of the modem

3. Connect the modem to an Ethernet broadband router such as the
DI-604. (See the Quick Installation Guide included with the DI-604.)

4. Connect the router to the D-Link Air Xpert DWL-7000AP. (See the Quick
Installation Guide included with the DWL-7000AP.)

5. If you are connecting a desktop computer in your network, you can install the
D-Link Air Xpert DWL-AG520 wireless PCI adapter into an available PCI slot.
(See the Quick Installation Guide included with the DWL-AG520.)

6. Install the drivers for the D-Link Air Xpert DWL-AG650 into the laptop
computer. (See the Quick Installation Guide included with the DWL-A650.)

11

Using the Configuration Menu

Whenever you want to configure your network or the DWL-7000AP , you can access
the Configuration Menu by opening the web-browser and typing in the IP Address of
the DWL-7000AP . The DWL-7000AP default IP Address is shown below:

Open the web browser

"

Type in the IP Address of

"

the Access Point

Note: if you have changed the default IP Address assigned to the DWL-7000AP,

make sure to enter the correct IP Address.

Type admin in the User Name field

"

Leave the Password blank

"

Click Next

"

The Home>Wizard screen
will appear. Please refer to
the Quick Installation Guide
for more information regard­ing the Setup Wizard.

admin

Home > Wizard

12

Using the Configuration Menu (continued)

Home > Wireless

Note: In the Configuration screens that follow, you will be able to
configure settings for 802.1 1a and 802.1 1g devices in your network.
Settings that you input for 802.11g devices will also apply to

802.1 1b devices in your network.

Wireless Band: Choose 802.11a or 802.11g.
SSID: (Service Set Identifier) “default” is the default setting for both 802.11a

and 802.11g. The SSID is a unique name that identifies a network. All devices on a

network must share the same SSID name in order to communicate on the network. If
you choose to change the SSID from the default setting, input your new SSID name in
this field. The SSID can be up to 32 characters in length.

Channel: Channel 52 is the default channel for 802.11a. Channel 6 is the

default channel for 802.11b. Select a dif ferent channel if you want to change the

default setting. All devices on the network must be set to the same channel to
communicate on the network. (Current wireless network adapters will automatically

scan for the channel to establish connection with the access point.)

Click Help at any time for more information.
Click Apply if you have made any changes or additions.

13

Using the Configuration Menu (continued)

Home > LAN

This window displays the default settings of the DWL-7000AP .

Get IP From: Choose Static or Dynamic. If you select Static you will manually

input the IP Address. If you select Dynamic the DHCP server on your network will
automatically assign an IP Address.

IP Address: The default IP Address is 192.168.0.50. (Note: you will need to use the

AP Manager to determine the IP Address dynamically assigned to the Access Point.)

Subnet Mask: The Subnet Mask is 255.255.255.0
Default Gateway: Input the IP Address of the Default Gateway (the router in the

network).
Click Help at any time for more information.
Click Apply if you have made any changes or additions.

14

Using the Configuration Menu (continued)

Advanced > Mode

Choose 802.11a or

802.11g Wireless
Band; then select
from the following
options:

Access Point:

Select this mode to
create a WLAN
(Wireless Local Area
Network.)

PtP Bridge (Point
to Point Bridge):

This mode enables
you to connect two
WLANS

Remote AP MAC
Address: Input the

remote AP MAC
Address of the AP
with which the DWL­7000AP will
associate

PtMP Bridge (Point to Multi-Point Bridge): This mode enables you to connect

multiple WLANs

Remote AP MAC Address: Input the remote AP MAC Addresses of the APs with

which the DWL-7000AP will associate

AP Repeater: To extend the range of the wireless network select this option and

enter the MAC address of the remote A P within your network that will have its range
extended.

Static Key: Select this option when the AP to be repeated has WEP enabled.
Dynamic Key: Select this option when the AP to be repeated has 802.1x enabled.
Root AP MAC Address: Enter the MAC address of the remote AP within your

network that will have its range extended.

15

Using the Configuration Menu (continued)

Advanced > Performance

Wireless Band:

Select 802.11a (up
to 72 Mbps speed
in turbo mode in
the 5GHz range)
or 802.11g (up to
54 Mbps speed
with AirPlus
adapters.)

The default Performance settings are shown in the illustration above.

Turbo Setting: Select Enabled or Disabled. The default setting is Disabled.
Frequency: The frequency range will be displayed.
Channel: The default channel for 802.11a is 52.

The default channel for 802.1 1g is 6.

Data Rate: Select the transmission rate for the network
Beacon Interval: Beacons are packets sent by an Access Point to synchronize a

wireless network. Specify a Beacon interval value (20-1000.) Default (100) is
recommended.

DTIM: (Delivery Traffic Indication Message) Enter a value between 1 and 255 for the

Delivery Traf fic Indication Message (DTIM.) A DTIM is a countdown informing client s
of the next window for listening to broadcast and multicast messages.

Fragment Length: This value should remain at its default setting of 2346. If you

experience a high packet error rate, you may slightly increase your Fragmentation
Threshold within the value range of 256 to 2346. Setting the Fragmentation Threshold
too low may result in poor performance.

RTS Length: This value should remain at its default setting of 2346. If you

encounter inconsistent data flow, only minor modifications to the value range between
256 and 2346 are recommended.

Transmit Power: Adjust the transmission range here. This tool can be helpful for

security purposes if you wish to limit the transmission range.

16

Using the Configuration Menu (continued)

Advanced > Filters

Access Control:

Disabled - Disable the Access Control feature
Accept - Accept the MAC Addresses in the list into the network
Reject - Reject the MAC Addresses in the list from particip ating

in the network

Access Control List: Input the MAC Addresses into the list

MAC Address (Media Access Control Address)

A unique hardware address that identifies a device on a network. It is assigned
at the factory and cannot be changed. Usually you will find this address on a
sticker on the device or on the packaging. (Please use the following format

when entering the MAC address- xx:xx:xx:xx:xx:xx)

17

Using the Configuration Menu (continued)

Advanced > Encryption

Authentication: Select from one of the following:

Open System: the DWL-6000AP will be visible to all devices

"

on the network. Open System is the default setting.

Shared Key: in order to access the DWL-6000AP on the

"

network, the device must be listed in the Access Control List

802.1x - is the first line of
defense against network in­trusion. In the authentication
process the Radius Server
verifies the identity of the
client attempting to connect
to the network. Unfamiliar
clients will be denied ac­cess. EAP(Extensible Au­thentication Protocol) is
available through the Win­dows XP Operating Sys­tem. You will need to use
the same type of EAP pro­tocol on all the devices in
your network when using

the 802.1x feature.

Shared Key/Open System: click here to select both options

"

802.1x: click here to select 802.1x authentication

"

WEP: Select Enabled or Disabled (the default setting is Disabled)
WEP Key T ype: Select HEX (Hexadecimal) or ASCII

Hexadecimal digits consist of the numbers 0-9 and the letters A-F
ASCII (American Standard Code for Information Interchange) is a code for repre-

senting English letters as numbers from 0-127

WEP Key Size: Select 64, 128 or 256 bit for 802.11b; 64, 128, 152 bit for 802.11a
Valid Key: Select the key that you will use from one of the four keys in the Key Table.

Key T able: Input up to 4 keys using the format that you have selected in Wep Key

T ype.

18

Using the Configuration Menu (continued)

Advanced > Grouping

Load Balance: Select Enabled or Disabled.

When you Enable Load Balance you allow several DWL-7000APs to balance

wireless network traffic and wireless clients among the DWL-7000APs with the
same group name. After selecting this option, you will be prompted to enter a

Group Name. All the APs that share Load Balancing must have the same Group
Name and the same SSID. Assign each Access Point a dif ferent non-overlapping
channel (e.g., 1, 6, 11).

User Limit: Set the User Limit in this field (0-64)
Link Integrity: Select Enabled or Disabled

When Link Integrity is Enabled, whenever the Ethernet connection
between the LAN and the AP is disconnected - then the Wireless
segment associated with the AP will also be disconnected from the AP.

Ethernet Link Status: This field displays the Ethernet Link S t atus. Link Up indicates

that there is an Ethernet LAN connection to the AP.

19

Using the Configuration Menu (continued)

T ools > Admin

User Name: The default User Name is admin
Old Password: T o change your p assword, first enter the old password
New Password: Enter the new password
Confirm New Password: Re-enter the new password
Apply: To save changes, click Apply

T ools > System

Apply Settings and Restart: If you have made any changes to the configuration

settings, click Restart to apply the changes

Restore to Factory Default Settings: T o return the DWL-7000AP to the factory

default settings, click Restore

20

Using the Configuration Menu (continued)

T ools> Firmware

Update File: Click on Browse to find the updated firmware file on your hard drive.

(Before you Browse your hard drive you will need to download the updated firmware
from the D-Link Support website: http://support.dlink.com)

After you find the updated firmware file on your hard drive, click OK.

21

Using the Configuration Menu (continued)

Status > Stats

Displays the
network traffic
statistics for both
received and
transmitted
communications
through the
Ethernet port and
wireless connec­tions associated
with the Access
Point.

The Help menu
is displayed
here. You can
also click on
Help in any
window for
additional
information.

Help

22

Networking Basics

Using the Network Setup Wizard in Windows XP

In this section you will learn how to establish a network at home or work, using

Microsoft Windows XP.

Note: Please refer to websites such as http://www.homenethelp.com

and http://www.microsoft.com/windows2000 for information about networking

computers using Windows 2000, ME or 98.

Go to Start>Control Panel>Network Connections
Select Set up a home or small office network

When this screen appears, Click Next.

23

Networking Basics (continued)

Please follow all the instructions in this window:

Click Next
In the following window, select the best description of your computer . If your

computer connects to the internet through a gateway/router, select the second option
as shown.

Click Next

24

Networking Basics (continued)

Enter a Computer description and a Computer name (optional.)

Click Next
Enter a Workgroup name. All computers on your network should have the same

Workgroup name.

Click Next

25

Networking Basics (continued)

Please wait while the Network Setup Wizard applies the changes.

When the changes are complete, click Next.
Please wait while the Network Setup Wizard configures the computer.

This may take a few minutes.

26

Networking Basics (continued)

In the window below, select the option that fit s your needs. In this example, Create a
Network Setup Disk has been selected. You will run this disk on each of the

computers on your network. Click Next.

Insert a disk into the Floppy Disk Drive, in this case drive A.

Format the disk if you wish, and click Next.

27

Networking Basics (continued)

Please read the information under Here’s how in the screen below . After you complete
the Network Setup Wizard you will use the Network Setup Disk to run the Network

Setup Wizard once on each of the computers on your network. T o continue click Next.

28

Networking Basics (continued)

Please read the information on this screen, then click Finish to complete the
Network Setup Wizard.

The new settings will take effect when you restart the computer . Click Yes to restart
the computer.

Y ou have completed configuring this computer. Next, you will need to run the Network

Setup Disk on all the other computers on your network. After running the Network
Setup Disk on all your computers, your new wireless network will be ready to use.

29

Networking Basics (continued)

Naming your Computer

T o name your computer , please follow these directions:In Windows XP:

Click Start (in the lower left corner of the screen)

"

Right-click on My Computer

"

Select Properties and click

"

Select the Computer

"

Name Tab in the System
Properties window.

"

Y ou may enter a Com­puter Description if you

wish; this field is optional.

T o rename the computer

"

and join a domain, Click
Change.

30

Networking Basics (continued)

Naming your Computer

"

In this window, enter the

Computer name

Select Workgroup and enter

"

the name of the Workgroup

All computers on your network

"

must have the same
Workgroup name.

Click OK

"

Checking the IP Address in Windows XP

The wireless adapter-equipped computers in your network must be in the same IP Ad­dress range (see Getting Started in this manual for a definition of IP Address Range). T o
check on the IP Address of the adapter, please do the following:

Right-click on the

"

Local Area
Connection icon

in the task bar

Click on Status

"

31

Networking Basics (continued)

Checking the IP Address in

This window will appear.

Click the

"

Support tab

Click Close

"

Windows XP

Assigning a Static IP Address in Windows XP/2000

Note: Residential Gateways/Broadband Routers will automatically assign IP Ad­dresses to the computers on the network, using DHCP (Dynamic Host Configura­tion Protocol) technology. If you are using a DHCP-capable Gateway/Router you
will not need to assign Static IP Addresses.

If you are not using a DHCP capable Gateway/Router , or you need to assign a S tatic IP
Address, please follow these instructions:

"

Go to Start

"

Double-click on

Control Panel

32

Networking Basics (continued)

Assigning a Static IP Address in

Double-click on

"

Network
Connections

Windows XP/2000

Right-click on Local Area

"

Connections

Double-click on

"

Properties

33

Networking Basics (continued)

Assigning a Static IP Address
in Windows XP/2000

"

Click on Internet Protocol
(TCP/IP)

"

Click Properties

In the window below, select Use the following IP address. Input your IP

"

address and subnet mask. (The IP Addresses on your network must be
within the same range. For example, if one computer has an IP Address of

192.168.0.2, the other computers should have IP Addresses that are
sequential, like 192.168.0.3 and 192.168.0.4. The subnet mask must be
the same for all the computers on the network).

IP Address:

e.g., 192.168.0.2

Subnet Mask:

255.255.255.0

Default Gateway:

Enter the LAN IP address of
the wireless router. (D-Link
wireless routers have a LAN IP
address of 192.168.0.1)

Select Use the following

"

DNS server addresses.
Enter the LAN IP address of
the Wireless Router. (D-Link
wireless routers have a LAN
IP address of 192.168.0.1)

Click OK

"

You have completed the assignment of a S tatic IP Address. (Y ou do not need to assign
a Static IP Address if you have a DHCP-capable Gateway/Router).

34

Networking Basics (continued)

Assigning a Static IP Address with

Macintosh OS X

"

"

"

"

Go to the Apple Menu and se­lect System Preferences

cClick on Network

Select Built-in Ethernet in the
Show pull-down menu

Select Manually in the Con-
figure pull-down menu

"

"

Input the Static IP Address,
the Subnet Mask and the
Router IP Address in the ap­propriate fields

Click Apply Now

35

Networking Basics (continued)

Selecting a Dynamic IP Address with

Macintosh OS X

"

"

"

"

Go to the Apple Menu and select
System Preferences

Click on Network

Select Built-in Ethernet in the
Show pull-down menu

Select Using DHCP in the
Configure pull-down menu

"

"

Click Apply Now

The IP Address, Subnet

mask, and the Router’s IP
Address will appear in a few

seconds

36

Networking Basics (continued)

Checking the Wireless Connection

Pinging in Windows XP and 2000

by

"

Go to Start > Run >
type cmd. A window
similar to this one
will appear. T ype

ping
xxx.xxx.xxx.xxx,
where xxx is the IP
Address of the

Wireless Router or
Access Point. A
good wireless
connection will show
four replies from the
Wireless Router or
Acess Point, as
shown.

Checking the Wireless Connection
by

Pinging in Windows Me and 98

"

Go to Start > Run
> type command.
A window similar to
this will appear.
Type ping

xxx.xxx.xxx.xxx
where xxx is the IP
Address of the

Wireless Router or
Access Point. A
good wireless
connection will
show four replies
from the wireless
router or access
point, as shown.

37

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and
operation of the DWL-7000AP Wireless Access Point. We cover various aspects of the
network setup, including the network adapters. Please read the following if you are having
problems.

Note: It is recommended that you use an Ethernet connection to

configure the DWL-7000AP Access Point.

1.

The computer used to configure the DWL-7000AP cannot
access the Configuration menu.

Check that the Ethernet LED on the DWL-7000AP is ON. If the LED

"

is not ON, check that the cable for the Ethernet connection is
securely inserted.

Check that the Ethernet Adapter is working properly. Please see item

"

3 (Check that the drivers for the network adapters are installed
properly) in this Troubleshooting section to check that the drivers

are loaded properly .
Check that the IP Address is in the same range and subnet as the

"

DWL-7000AP. Please see Checking the IP Address in W indows
XP in the Networking Basics section of this manual.

Note: The IP Address of the DWL-7000AP is 192.168.0.50. All the computers on
the network must have a unique IP Address in the same range, e.g., 192.168.0.x.
Any computers that have identical IP Addresses will not be visible on the
network. They must all have the same subnet mask, e.g., 255.255.255.0

Do a Ping test to make sure that the DWL-7000AP is responding.

"

Go to Start>Run>Type Command>Type ping 192.168.0.50. A
successful ping will show four replies.

Note: If you have changed
the default IP Address,
make sure to ping the cor­rect IP Address assigned
to the DWL-7000AP .

38

Troubleshooting (continued)

2.

The wireless client cannot access the Internet in the
Infrastructure mode.

Make sure the wireless client is associated and joined with the correct Access
Point. To check this connection: Right-click on the Local Area Connection icon
in the taskbar> select View Available Wireless Networks. The Connect to
Wireless Network screen will appear. Please make sure you have selected the

correct available network, as shown in the illustrations below.

default

"

"

Check that the IP Address assigned to the wireless adapter is within the
same IP Address range as the access point and gateway. (Since the

DWL-7000AP has an IP Address of 192.168.0.50, wireless adapters
must have an IP Address in the same range, e.g., 192.168.0.x. Each
device must have a unique IP Address; no two devices may have the
same IP Address. The subnet mask must be the same for all the
computers on the network.) T o check the IP Address assigned to the

wireless adapter, double-click on the Local Area Connection icon in
the taskbar > select the Support tab and the IP Address will be
displayed. (Please refer to Checking the IP Address in the Networking

Basics section of this manual.)

If it is necessary to assign a Static IP Address to the wireless adapter,
please refer to the appropriate section in Networking Basics. If you are
entering a DNS Server address you must also enter the Default

Gateway Address. (Remember that if you have a DHCP-capable router,
you will not need to assign a Static IP Address. See Networking

Basics: Assigning a Static IP Address.)

39

Troubleshooting (continued)

3. Check that the drivers for the network adapters are
installed properly.

You may be using different network adapters than those illustrated here, but this
procedure will remain the same, regardless of the type of network adapters you are
using.

"

"

"

"

Go to Start
Right-click on

My Computer

Click

Properties

Select the Hardware

Tab

Click Device Manager

"

40

Troubleshooting (continued)

Double-click

"

on Network
Adapters

Right-click on D-Link

"

DWL-AG650 Wireless
Cardbus Adapter

Select Properties

"

to check that the
drivers are in­stalled properly

Look under Device

"

Status to check that the
device is working
properly

Click OK

"

41

Troubleshooting (continued)

4. What variables may cause my wireless products to lose recep­tion?

D-Link products let you access your network from virtually anywhere you want. However ,
the positioning of the products within your environment will affect the wireless range.
Please refer to Installation Considerations in the Wireless Basics section of this manual
for further information about the most advantageous placement of your D-Link wireless
products

.

5. Why does my wireless connection keep dropping?

Antenna Orientation- T ry dif ferent antenna orientations for the DWL-7000AP.

"

Try to keep the antenna at least 6 inches away from the wall or other objects.

If you are using 2.4GHz cordless phones, X-10 equipment or other home secu-

"

rity systems, ceiling fans, and lights, your wireless connection will degrade dra­matically or drop altogether. T ry changing the Channel on your Access Point and
Wireless adapter to a different Channel to avoid interference.

Keep your product away (at least 3-6 feet) from electrical devices that generate

"

RF noise, like microwaves, Monitors, electric motors, etc.

6. Why can’t I get a wireless connection?

T o establish a wireless connection, while enabling Encryption on the DWL-7000AP, you
must also enable encryption on the wireless client.

For 802.1 1a, the Encryption settings are: 64, 128 or 152 bit. Make sure that the

"

encryption bit level is the same on the Access Point and the Wireless Client.

For 802.1 1b, the Encryption settings are: 64, 128, or 256 bit. Make sure that the

"

encryption bit level is the same on the Access Point and the Wireless Client.

Make sure that the SSID on the Access Point and the Wireless Client are exactly the
same. If they are not, wireless connection will not be established. Please note that there
are two separate SSIDs for 802.1 1a and 802.1 1b. The default SSID for both 802.1 1a and

802.1 1b is default.

42

Troubleshooting (continued)

7. Resetting the DWL-7000AP to Factory Default Settings

After you have tried other methods for troubleshooting your network, you may
choose to Reset the DWL-7000AP to the factory default settings. Remember
that D-Link AirPro products network together, out of the box, at the factory default
settings.

T o hard-reset the D-Link AirPro DWL-7000AP to Factory Default Settings, please do
the following:

Locate the Reset button on the back of the DWL-7000AP

"

"

Use a paper clip to press the Reset button

Hold for about 10 seconds and then release

"

After the DWL-7000AP reboots (this may take a few

"

minutes) it will be reset to the factory Default settings

43

Technical Support

Y ou can find software updates and user documentation on the D-Link website.
D-Link provides free technical support for customers within the United St ates and

within Canada for the duration of the warranty period on this product.
U.S. and Canadian customers can contact D-Link technical support through our

website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

[phone]
24 hours a day , seven days a week.

D-Link Technical Support over the Internet:

http://support.dlink.com
email:[e-mail]

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

[phone]
Monday to Friday 8:30am to 9:00pm EST

D-Link Technical Support over the Internet:

http://support.dlink.ca
email:[e-mail]

44

Warranty and Registration

(USA only)

Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited
warranty for its product only to the person or entity that originally purchased the product from:

• D-Link or its authorized reseller or distributor and

• Products purchased and delivered within the fifty states of the United States, the District of

Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, addresses with an
APO or FPO.

Limited Warranty: D-Link warrants that the hardware portion of the D-Link products described
below will be free from material defects in workmanship and materials from the date of original retail
purchase of the product, for the period set forth below applicable to the product type (“Warranty
Period”), except as otherwise stated herein.

3-Year Limited Warranty for the Product(s) is defined as follows:

• Hardware (excluding power supplies and fans) Three (3) Years

• Power Supplies and Fans One (1) Year

• Spare parts and spare kits Ninety (90) days

D-Link’s sole obligation shall be to repair or replace the defective Hardware during the Warranty Period
at no charge to the original owner or to refund at D-Link’s sole discretion. Such repair or replacement will
be rendered by D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be
new or have an identical make, model or part. D-Link may in its sole discretion replace the defective
Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is
substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or
replacement Hardware will be warranted for the remainder of the original Warranty Period from the date
of original retail purchase. If a material defect is incapable of correction, or if D-Link determines in its sole
discretion that it is not practical to repair or replace the defective Hardware, the price paid by the original
purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective
Hardware. All Hardware (or part thereof) that is replaced by D-Link, or for which the purchase price is
refunded, shall become the property of D-Link upon replacement or refund.

Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”)
will substantially conform to D-Link’s then current functional specifications for the Software, as set forth
in the applicable documentation, from the date of original retail purchase of the Software for a period of
ninety (90) days (“Warranty Period”), provided that the Software is properly installed on approved
hardware and operated as contemplated in its documentation. D-Link further warrants that, during the
Warranty Period, the magnetic media on which D-Link delivers the Software will be free of physical
defects. D-Link’s sole obligation shall be to replace the non-conforming Software (or defective media)
with software that substantially conforms to D-Link’s functional specifications for the Software or to
refund at D-Link’s sole discretion. Except as otherwise agreed by D-Link in writing, the replacement
Software is provided only to the original licensee, and is subject to the terms and conditions of the
license granted by D-Link for the Software. Software will be warranted for the remainder of the original
Warranty Period from the date or original retail purchase. If a material non-conformance is incapable of
correction, or if D-Link determines in its sole discretion that it is not practical to replace the non­conforming Software, the price paid by the original licensee for the non-conforming Software will be
refunded by D-Link; provided that the non-conforming Software (and all copies thereof) is first returned
to D-Link. The license granted respecting any Software for which a refund is given automatically
terminates.

Non-Applicability of Warranty: The Limited Warranty provided hereunder for hardware and software
of D-Link’s products will not be applied to and does not cover any refurbished product and any product
purchased through the inventory clearance or liquidation sale or other sales in which D-Link, the sellers,
or the liquidators expressly disclaim their warranty obligation pertaining to the product and in that case,
the product is being sold “As-Is” without any warranty whatsoever including, without limitation, the
Limited Warranty as described herein, notwithstanding anything stated herein to the contrary.

Submitting A Claim: The customer shall return the product to the original purchase point based on its
return policy. In case the return policy period has expired and the product is within warranty, the
customer shall submit a claim to D-Link as outlined below:

45

• The customer must submit with the product as part of the claim a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm
the same.

• The original product owner must obtain a Return Material Authorization (“RMA”) number from
the Authorized D-Link Service Office and, if requested, provide written proof of purchase of
the product (such as a copy of the dated purchase invoice for the product) before the
warranty service is provided.

• After an RMA number is issued, the defective product must be packaged securely in the
original or other suitable shipping package to ensure that it will not be damaged in transit, and
the RMA number must be prominently marked on the outside of the package. Do not include any
manuals or accessories in the shipping package. D-Link will only replace the defective portion
of the Product and will not ship back any accessories.

• The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery
(“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the
property of D-Link. Products shall be fully insured by the customer. D-Link will not be held
responsible for any packages that are lost in transit to D-Link. The repaired or replaced
packages will be shipped to the customer via UPS Ground or any common carrier selected by
D-Link, with shipping charges prepaid. Expedited shipping is available if shipping charges are
prepaid by the customer and upon request.

• Return Merchandise Ship-To Address

USA: 53 Discovery Drive, Irvine, CA 92618
Canada: 2180 Winston Park Drive, Oakville, ON, L6H 5W1 (Visit

warranty information within Canada)

D-Link may reject or return any product that is not packaged and shipped in strict compliance with the
foregoing requirements, or for which an RMA number is not visible from the outside of the package. The
product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product
that is not packaged and shipped in accordance with the foregoing requirements, or that is determined
by D-Link not to be defective or non-conforming.

What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link’s
judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse,
faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the
documentation for the product, or if the model or serial number has been altered, tampered with, defaced
or removed; Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage;
Any hardware, software, firmware or other products or services provided by anyone other than D­Link; Products that have been purchased from inventory clearance or liquidation sales or other sales in
which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the
product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this
Warranty.

Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE
PRODUCT IS PROVIDED “AS-IS” WITHOUT ANY W ARRANTY OF ANY KIND WHA TSOEVER INCLUDING,
WITHOUT LIMIT A TION, ANY W ARRANTY OF MERCHANT ABILITY , FITNESS FOR A P ARTICULAR PURPOSE
AND NON-INFRINGEMENT . IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITOR Y
WHERE A PRODUCT IS SOLD, THE DURA TION OF SUCH IMPLIED W ARRANTY SHALL BE LIMITED TO
NINETY (90) DA YS. EXCEPT AS EXPRESSL Y COVERED UNDER THE LIMITED W ARRANTY PROVIDED
HEREIN, THE ENTIRE RISK AS TO THE QUALITY , SELECTION AND PERFORMANCE OF THE PRODUCT IS
WITH THE PURCHASER OF THE PRODUCT .
Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE
UNDER ANY CONTRACT , NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUIT ABLE THEORY
FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER,
WHETHER DIRECT , SPECIAL, INCIDENT AL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT , WORK STOPP AGE, COMPUTER
FAILURE OR MALFUNCTION, F AILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D­LINK’S PRODUCT IS CONNECTED WITH, LOSS OF INFORMA TION OR DA TA CONT AINED IN, STORED ON,
OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SER VICE) RESULTING

FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY
BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED W ARRANTY IS
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT . THE MAXIMUM

http://www.dlink.ca for detailed

46

LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT
COVERED BY THE W ARRANTY . THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR
STATUTORY.

Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Some
states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This limited
warranty provides specific legal rights and the product owner may also have other rights which vary
from state to state.

Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered

trademarks are the property of their respective manufacturers or owners.

Copyright Statement: No part of this publication or documentation accompanying this Product may
be reproduced in any form or by any means or used to make any derivative such as translation,
transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as
stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior

notice. Copyright© 2002 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.
CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio

interference, in which case the user may be required to take adequate measures.
FCC Statement: This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

For detailed warranty outside the United States, please contact corresponding local
D-Link office.

FCC Caution:

The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment; such modifications could void the user’s authority to operate the
equipment.

(1) The devices are restricted to indoor operations within the 5.15 to 5.25GHz range. (2) For this
device to operate in the 5.15 to 5.25GHz range, the devices must use integral antennas.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.

IMPORTANT NOTE:
FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. The antenna(s) used for this equipment must be installed to provide a separation

distance of at least eight inches (20 cm) from all persons.

This device and its antenna must not be co-located or operating in conjunction with any other

antenna or transmitter.

(07/29/2003)

47