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The Maintenance Manual oers guidelines to help you in the daily upkeep and maintenance of
the dock and the aircraft, and also provides after-sales service information.
This document will focus on the maintenance instructions. Read the User Manual and
Maintenance Manual carefully to optimize the user experience. If you have any questions on
the maintenance operations, contact DJI Support.
Disclaimer
Carefully read this entire document and all safe and lawful practices provided by DJITM before
using this product for the first time. Failure to read and follow instructions and warnings
may result in serious injury to yourself or others, damage to your DJI product, or damage to
other objects in the vicinity. By using this product, you hereby signify that you have read this
disclaimer carefully and that you understand and agree to abide by all terms and conditions of
this document and all relevant documents of this product. You agree to use this product only
for purposes that are proper. You agree that you are solely responsible for your own conduct
while using this product, and for any consequences thereof. DJI accepts no liability for damage,
injury, or any legal responsibility incurred directly or indirectly from the use of this product.
DJI is a trademark of SZ DJI TECHNOLOGY CO., LTD. (abbreviated as “DJI”) and its affiliated
companies. Names of products, brands, etc., appearing in this document are trademarks
or registered trademarks of their respective owner companies. This product and document
are copyrighted by DJI with all rights reserved. No part of this product or document shall be
reproduced in any form without the prior written consent or authorization of DJI. This disclaimer
is available in various languages. In the event of divergence among different versions, the
English version shall prevail. The nal interpretation of this document and all related documents
of this product belong to DJI. This content is subject to change without prior notice. For up-todate product information, visit the product page for this product at http://www.dji.com.
Before use, read the Safety Guidelines, User Manual, and Maintenance Manual carefully.
Operational Requirements
• Make sure to perform the maintenance procedure in accordance with the steps in this
manual.
• Measure the voltage on the contact points of the conductors and make sure there is no risk
of electric shock before touching any conductor surfaces or terminals. The dock must be
powered o before maintenance.
• In order to avoid an electric shock, DO NOT use any tools that are not insulated, such as a
screwdriver with a bare metal handle.
• Make sure to wear protective equipment when performing maintenance, such as a safety
helmet, goggles, insulated gloves, and insulated shoes.
• Make sure the dock is powered o before checking the movable parts of the dock, such as
the fan of the air conditioning system, the dock cover, and the dock cover driving arms to
avoid injury.
• Before conducting on-site maintenance, make sure that there is no flight plan to be
performed on DJI FlightHub 2 and that the aircraft has landed inside the dock. Make sure
to press the emergency stop button on the dock before any operations. When using the DJI
RC Pro Enterprise remote controller for on site testing, make sure to connect the remote
controller to the dock before releasing the emergency stop button.
Firmware Update and System Calibration
Update the rmware of the dock, the aircraft, and the Intelligent Flight Batteries to the latest
version. If the update fails, restart the device and try again, or use DJI ASSISTANTTM 2 (Enterprise
Series) to update the rmware. Contact DJI Support if the issue persists. It is recommended to
perform aircraft calibration every six months to keep the aircraft in good condition.
List of Aircraft Calibration:
No.Tab
1IMU calibration
2Compass calibration
3Gimbal Calibration
• Visit https://enterprise.dji.com/dock-2/downloads and refer to the User Manual and
Maintenance Manual for more information on aircraft calibration.
• Aircraft calibration can be performed using the DJI Pilot 2. Make sure to link the aircraft
to the DJI RC Pro Enterprise remote controller when calibrating the aircraft.
It is recommended to perform inspection and maintenance regularly following the listed
standards to keep the dock and the aircraft in a good condition and reduce safety risks.
ProductService
Type
Standard
DJI Dock 2
Premium
Basic
Aircraft
[1] The activation time, flight hours, or number of flights specified in the maintenance interval shall be
[2] Per half year / Per year / Per two years expresses the device activation time.
Standard
Premium
whichever comes rst.
Maintenance ItemsMaintenance
Advice
Deep cleaning,
environment inspection,
updates and calibrations,
and device appearance
and parts inspection
Standard maintenance
items and replacement
of wearing parts
Deep cleaning, parts
inspection, updates and
calibrations
Deep cleaning, parts
inspection, updates
and calibrations, and
replacement of wearing
parts
Deep cleaning, parts
inspection, updates
and calibrations, and
replacement of wearing
parts and the propulsion
system
Based on actual
use or contact a DJI
authorized service
provider
Contact a DJI-
authorized service
provider
Recommend
factory service
or contact a DJI-
authorized service
provider
Recommend
factory service
Recommend
factory service
Maintenance Interval
Per half year
/ Per 1500
flights
Per year
Based on actual use. It is
recommended to perform
basic maintenance for the
aircraft when performing
standard maintenance for
the dock.
Per 300-hour flights / Per
year
Per 900-hour flights / Per
two years
flights
[2]
[2]
/ Per 3000 flights
[2]
/ Per 1000 flights
[2]
/ Per 3000
[1]
• DJI Enterprise may adjust the above maintenance services accordingly in different
areas. Please contact a DJI-authorized dealer or DJI Support for the latest information.
• If the dock is installed in harsh environments, including but not limited to sandy
or dusty environments, environments with a high salinity, high temperature, high
humidity, or pollutants nearby, such as chemical plants, lumber mills, sewage treatment
plants, or many willow catkins, the maintenance interval should be shortened to 3
months.
To ensure ight safety, it is recommended to regularly check the environment near the dock as
follows:
1. Clear overgrown plants or animal infestations that can aect normal operation of the dock,
such as weeds, trees, ant nests, and rat nests.
2. Check if there are new buildings near the dock that may block the signal. Select another
location to install the dock if the signal obstruction becomes strong.
3. Check the ground conditions near the dock, and make sure to clear hidden risks that may
cause water immersion or inclination of the dock.
4. Check the environment near the alternate landing site, and clear debris that might aect the
aircraft landing.
Dock Body Inspection
1. Clean the dock shell with a soft, dry cloth and make sure the dock shell is clear of dirt or
foreign matter.
2. If there is any noticeable damage or deformation, contact a DJI-authorized service provider
in time.
3. Make sure the four expansion bolts are securely mounted. If loosened, tighten the bolts
using an adjustable wrench to ensure that the dock is securely installed.
1. Use a 2.5mm hex key to loosen the two screws on the electrical cabinet door.
2. Pull the door to open the electrical cabinet and check the panel.
3. Check the SPD status indicator. Contact a DJI-authorized service provider to replace and
repair the SPD if the indicator turns red.
4. Make sure the surge protector circuit breaker (SCB), the AC power switch, and the backup
battery switch can be turned on/o normally.
• Pay attention to safety during operation in order to avoid an electric shock.
1
2
1
3
Dock Cover Inspection
Dock Covers
1. Power on the dock. Press and hold the open button to open the dock covers. Check if the
dock covers can move smoothly without jamming when opening. It is normal for the dock
covers to make a sound after extended use, this does not aect normal use.
2. Make sure that the dock cover rubber seal strip is in good condition and is securely attached
to the dock cover.
3. Make sure that the dock cover propeller bumpers are not damaged or deformed, and the
screws are securely mounted.
2
1
Maintenance Manual
2
4. Moisten a soft cloth with clean water or a neutral cleaning solution and clean the dock
covers.
• If any of the mentioned parts are broken or damaged, contact a DJI-authorized service
provider to replace them.
• The dock cover propeller bumpers are wearing parts. Contact a DJI-authorized service
provider and replace them in time when necessary.
1. Dock Cover Rubber Seal Strip
2. Dock Cover Propeller Bumpers
Wind Speed Gauge Module and Rainfall Gauge
1. Make sure the glass of the auxiliary lights and the lenses of the security cameras are clean
and not damaged. Moisten a soft cloth with clean water or a neutral cleaning solution to
clean the glass and the lens.
2. Make sure the wind speed gauge module and the three wind cups are not broken or
cracked, and the wind cups can rotate smoothly without damping.
3. Make sure the screws of the wind speed gauge are tightened and the wind speed gauge is
securely installed.
4. Make sure the surface of the rainfall gauge is clean and not deformed or damaged. Moisten
a soft cloth with clean water or a neutral cleaning solution to clean the surface of the rainfall
gauge.
5. Connect the remote controller to the dock, run DJI PILOT TM 2, and enter the Onsite
Debugging page.
a. Gently rotate the wind cups and check if DJI Pilot 2 displays data.
b. Gently tap the surface of the rainfall gauge and check if DJI Pilot 2 displays data.
c. Tap Open or Close in the app to test if the dock cover can operate normally.
DJI Pilot 2
App
1
2
• If any of the mentioned parts are broken or damaged, contact a DJI-authorized service
provider to replace them.
1. Power o the dock, and make sure the landing pad surface, the return vent and the supply
vent are not deformed, dented, cracked, or broken.
2. Make sure the Aircraft Orientation Marker (H) and the Positioning Markers are clear and not
worn.
1
2
1
3
1. Return Vent and Supply Vent
2. Aircraft Orientation Marker
3. Positioning Markers
3. Make sure the six water-resistant rubber covers are not loose or damaged.
4. Moisten a soft cloth with water or a neutral cleaning solution to clean the landing pad
surface and the vents, and make sure the return vent and the supply vent are clear of
foreign matter.
• If any of the mentioned parts are broken or damaged, contact a DJI-authorized service
provider to replace them.
1. Power on the dock. Press and hold the open button to open the dock covers.
2. Turn o the backup battery switch and the AC power switch to power o the dock, and close
the electrical cabinet door.
3. Remove the six water-resistant rubber covers on the landing pad and loosen the landing pad
screws using a 2.5mm hex key.
4. Remove the landing pad to open the lower compartment.
Lower Compartment Assembly
1. Make sure the return vent, the supply vent, and the heating module on the surface of the
return vents are clean and not damaged.
2. Make sure the built-in charging module and the cables are not broken or cracked.
3. Make sure the dock cover driving arms are secure and stable.
4. Clean any stagnant water in the lower compartment. A small amount of stagnant water does
not aect the normal operation. If a water immersion warning appears in DJI FlightHub 2,
contact a qualied electrician to disconnect the dock power supply and remove the water.
5. Moisten a soft cloth and a soft brush with water or a neutral cleaneing solution to clean the
parts in the lower compartment. Remove the dust using the dust blower. Take care to avoid
pulling the cables when cleaning the lower compartment.
6. Make sure that there is no foreign matter in the lower compartment.
• Make sure that the dock is powered o and the external circulating fan stops spinning
before operation.
1. Take photos to record the wiring status of the external circulating fan.
2. Press and hold the buckles to lift the fan.
3. Check the fan blades and make sure they are not broken. Gently rotate the blades with a
screwdriver to check if the blades can rotate smoothly.
4. Clean the fan using the soft brush and the dust blower.
5. After completing inspection and cleaning, press and hold the buckles and insert the fan.
Make sure the fan is inserted with a clicking sound, which indicates the fan is securely
installed.
6. Organize the cables near the fan to avoid damaging the cables.
1
2
1
Testing the Air Conditioning System
1. Re-install the landing pad after completing inspection and cleaning.
2. Mount the landing pad screws using a 2.5mm hex key and re-insert the water-resistant
rubber covers. Make sure the rubber covers are rmly closed.
3. Power on the dock and connect the remote controller to the dock. Run DJI Pilot 2 and enter
Dock Onsite Debugging page, and tap Cooling or Heating. Check if there is cool air or hot air
from the supply vent to test the air conditioning system.
• To ensure the service life of the air conditioning system, a five-minute interval is
required when switching between cooling and heating operations. A countdown will
appear in the app. Wait for the countdown to end before switching operations.
Make sure the emergency stop button can be pressed and released without jamming. The
Status Indicators blink red and yellow alternatively after pressing the emergency stop button.
Pull out or rotate clockwise to release the emergency stop button after inspection.
1. Make sure the aircraft body is clean and not damaged.
2. Clean the aircraft body with a dry, soft cloth paying special attention to the lenses of the
infrared sensing and vision systems and the heat dissipation vents.
Aircraft Indicators
Make sure the front LEDs and the aircraft status indicators are clean and not damaged.
1. Make sure the connecting screws of the frame arms and the aircraft body are firmly
tightened.
2. Make sure the antennas on the frame arms are not damaged.
3. Make sure the frame arms are not cracked or damaged.
4. Make sure the two mounting screws at the end of the frame arms are not loose. If any
screws are loose, return the aircraft to the factory for repair.
1. Rotate the propeller motors to check if the propellers are jammed or make any abnormal
sounds, and whether the rotor and stator of the motors scratch the motor base.
2. DO NOT y the aircraft if the propellers are jammed or make any abnormal sounds. If there
are any abnormalities, make sure to return the aircraft to the factory for repair.
Motor Air Filters
1. Make sure the air lters are not severely damaged or deformed.
2. If they are severely damaged or deformed (such as being bumped), return the aircraft to the
factory for repair.
1. Check if the battery port is clean and dry without any corrosion. Clean any unwanted dust or
water inside the battery compartment.
2. Make sure the battery can be rmly installed without shaking.
Data Ports
1. Clean any unwanted residue near the ports with a soft, dry cloth.
2. If the ports are in use, disconnect the cables, and check if there is any unwanted residue in
the ports using a torch.
3. Place the aircraft at an angle and use a dust blower and a soft brush to remove any small
matter, such as dust from the port. Make sure to clean thoroughly, sweeping away from the
port.
4. If a third-party payload is used, make sure the waterproof rubber ring of the cable connector
is in good condition to ensure that the port is well sealed.
5. Return the aircraft to the factory for repair if there is any water immersion marks on the
ports.
After completing maintenance for the dock and the aircraft, make sure to check the following
items before leaving the site:
1. Place the aircraft on the landing pad and make sure the aircraft heading is aligned with the
arrow mark.
2. Make sure the water-resistant rubber port covers are correctly in place and securely sealed.
3. Make sure to close the dock cover and the electrical cabinet door.
4. Pull out the emergency stop button on the dock and make sure it is released.
5. Perform the automatic operation test to ensure that the dock and the aircraft can operate
normally. Refer to the Installation and Setup Manual for more information.
The Intelligent Flight Battery will perform a self-evaluation and the dock will automatically
maintain the battery to ensure optimal battery performance. If a warning message appears in
DJI FlightHub 2, click the message to view warning details, and follow the instructions to perform
battery maintenance.
When the battery life is approaching, a prompt will appear in DJI FlightHub 2. If users continue
to use the battery, the dock cannot perform ight tasks when the battery life is reached.
Battery Replacement Standard
1. The battery is visibly swollen, leaky, or damaged.
2. Batteries are rated for 400 cycles. The stability of a battery will be aected after the rated
cycles are complete. In this case, make sure to replace the battery. Otherwise, users are
responsible for device damage and third-party losses caused by batteries exceeding the
rated cycles.
3. The battery error still exists after performing the standard charge and discharge operations
twice continuously.
Battery Disposal
1. Remove the protective plastic sheet on the battery. Fully immerse the battery in an insulated
bucket with 5% salt solution and leave the battery in the solution for more than 48 hours to
fully discharge the battery.
2. It is recommended to recycle the battery following the instructions in Safety Guidelines to
avoid environmental pollution.
Battery Usage Warnings
1. DO NOT charge the battery near ammable materials and objects or on ammable surfaces.
2. DO NOT use the battery in a humid environment to avoid short circuit.
3. DO NOT disassemble or pierce the battery in any way.
4. Store the battery in a well-ventilated and dry place.
5. Initiate RTH immediately when DJI FlightHub 2 prompts that the battery temperature is too
high.
1. Open DJI FlightHub 2, click Devices > Dock > , and enable Remote Debugging.
2
2. Click DJI Maintenance Program to view device data, maintenance records, and maintenance
details of the dock and the aircraft.
1
3
3. Users can purchase the DJI Maintenance Program or request maintenance on this page.
• Contact a DJI-authorized service provider for dock maintenance. Submit an online repair
request for aircraft maintenance.
• When the maintenance interval is approaching or is due, DJI FlightHub 2 will highlight
the corresponding maintenance in orange (standard maintenance) or red (premium
maintenance).
1. Connect the remote controller to the dock to enter the Onsite Debugging page.
DJI Pilot 2
App
2. Tap DJI Maintenance Program to view device data, maintenance records, and maintenance
details of the dock and the aircraft to help users determine if maintenance is required.
3. After completing standard maintenance for the dock, connect the DJI RC Pro Enterprise
remote controller to the dock and reset the standard maintenance count. Tap Reset
Standard Service Count to reset the standard maintenance count.
4. When the standard maintenance interval is approaching or is due, the text color will be
highlighted in orange.
5. When the premium maintenance interval is approaching or is due, the text color will be
highlighted in red.