Dish Platinum User Guide

REGULATORY FACTORS

WIRELESS REMOTE CONTROL
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation. Changes or modifications to this device may void your authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the use is encouraged to try to correct the interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

SAFETY INSTRUCTIONS

You must keep safety in mind while using this device. Keep these and any other instructions for future reference.
INSTALLATION
Observe Warnings: Carefully follow all warnings on the device
and in the operating instructions.
Heat: DO NOT place the device near heat sources such as radiators, stoves, heat
registers, or other appliances that produce heat.
CARE AND USE
Cleaning: DO NOT use liquid, abrasive, solvent, or aerosol cleaners. Use a damp cloth
for cleaning.
When Not in Use: Remove the batteries if this device is to be
left unattended or unused for a long period of time.
Refer servicing to qualified personnel when a solid object or liquid has fallen onto or into the device.
DO NOT attempt to service this device. Refer all servicing to qualified personnel. Opening covers other than the battery cover will void the warranty.

TABLE OF CONTENTS

Remote Control Basics....................................... 2
Models Supported by this Guide.........................2
UHF and IR Signals ............................................3
Installing Batteries...............................................3
Converting the 6.0 Remote Control................... 4
Setting Up to Control the Satellite Receiver..... 5
Checking the Remote Address .......................... 8
Setting Up to Control Other Devices................. 8
Combination Devices..........................................8
Limited Mode.......................................................8
Setting Up Using Device Code Tables................ 9
Setting Up Using Device Codes Scan............... 10
Checking the Device Codes...............................11
Switching Between TV and Device
Volume Control.......... ... ......................................11
Remote Control Operation ............................... 13
Operating Modes...............................................13
Controlling the Satellite Receiver...................... 13
Controlling a TV (or a Second TV)....................23
Controlling a VCR
(Second VCR or a DVD Player)........................ 25
Controlling a Tuner or Amplifier.........................27
Device Codes .................................................... 29
TV Codes......................................... .. ...............29
VCR Codes.......................................................33
TV/VCR Combo Codes.....................................35
DVD Player Codes............................................35
Tuner/Amplifier Codes.......................................36
DVD/VCR Combo Codes.................................. 37
TV/DVD Combo Codes.....................................37
Troubleshooting ...............................................38
Limited Warranty.......................................... ... .. 40
If You Need Help................................................43
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REMOTE CONTROL BASICS

This remote control gives you easy access to all the features of a DISH Network satellite TV receiver. You can set up the remote to control the satellite TV receiver and up to three other devices. These devices can be a TV, a VCR or DVD player, and a third device.
MODELS SUPPORTED BY THIS GUIDE
This user’s guide supports the following remote control models as shown on the label on the back of the remote:
5.0 - Infrared (IR) only. For use with appropriate IR-controlled
DISH Network receivers.
6.0 - Infrared/Ultra- High Frequency Pro (IR/UHF Pro). For use
with appropriate UHF Pro-controlled DISH Network receivers. The 6.0 remote can be converted to one of three different remote types used on a DISH Player-DVR 522 receiver:
With the blue 2 UHF Pro key installed, this remote will operate the UHF Pro side of the DISH Player-DVR 522 receiver. The remote comes with this key already installed.
With the green 1 key installed (no UHF Pro marking), this remote will operate the IR side of the DISH Player-DVR 522 receiver . This remote will look and work exactly like a 5.0 IR remote. See instructions in Converting the 6.0 Remote.
With the green 1 UHF Pro key installed, this remote will operate the side of the DISH Player-DVR 522 receiver from a distance using UHF Pro. See instructions in Converting the 6.0 Remote.
If you set up your DISH Player-DVR 522 to operate the
side using UHF Pro, the two UHF Pro remotes for this receiver will interfere with each other when operated at the same time. This may prevent the remotes from operating the receiver momentarily.
8.0 - Infrared/Ultra- High Frequency Pro (IR/UHF Pro). For use
with appropriate UHF Pro-controlled DISH Network receivers.
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INSTALLING BATTERIES
The remote control requires AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kin d, for example, alkaline or carbon zinc, and don’t mix batteries of different kinds. Alkaline batteries last longer.

1. Press down on the battery cover and slide the cover off.

2. If you are replacing batteries, take out all of the old batteries.

3. Put the new batteries in. Make sure you match the plus (“+”) ends with the plus markings on the battery case.

4. Slide the cover back into place.

UHF AND IR SIGNALS
The remote control may use either UHF radio signals or IR light signals to control the receiver but uses only IR signals to control other devices.
IR signals travel only short distances (up to 40 feet),
and cannot go through walls or other solid objects. You must point the remote control right at the device you want to control, with no objects to block the signal path.
UHF signals travel long distances (up to 200 feet) and can
go through walls and other solid objects. Because UHF signals travel so far, the receiver may respond to signals from other nearby remote controls. T o handl e this problem, you may want to change the remote and receiver addresses. See Setting Up to Control the Satellite Receiver on page
Confirm that the UHF remote antenna is attached to the receiver’s back panel UHF REMOTE ANTENNA input so you can use your UHF Pro remote.
4.
3

CONVERTING THE 6.0 REMOTE CONTROL

Note: Key
has no
UHF
Pro marking.
By replacing the key at the bottom of the 6.0 remote, this remote can be converted to look and work like a 5.0 IR or to operate like a second UHF Pro remote to control the receiver. The instructions that follow show you how to replace this key. After replacing the key, follow the instructions in Setting Up to Contr ol the Satellite Receiver.
Note: If you do not need to replace the key, you do not need to complete the instructions that follow. Go to Setting Up to Control the Satellite Receiver.

1. Slide the battery cover off.

2. Insert your thumbnail in the seam between the remote control and the blue 2 key to separate the key from the remote control.

3. Grasp the key at the bottom and pull down firmly to remove.

4. If you are converting the remote to look and work like a 5.0 IR remote, then turn the removed key over with the green 1 side up (this key should not have a UHF Pro marking). Reinstall the key with the green side showing. Make sure the key snaps in place.
side of the DISH Player-DVR 522
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5. If you are converting the remote
Note: Key has the UHF Pro marking.
to operate like a second UHF Pro remote to control the side of the DISH Player-DVR 522 receiver, then get the green 1 UHF Pro key provided separately. Install this key in the remote with the UHF Pro marking showing.
If you set up your DISH Player-DVR 522 to operate the side using UHF Pro, the two UHF Pro remotes for this receiver will interfere with each other when operated at the same time . This may prevent the remotes from operating the receiver momentarily.

6. If you have not already installed batteries, install them now. See Installing Batteries for further details.

7. Slide the battery cover back into place.

SETTING UP TO CONTROL THE SATELLITE R
ECEIVER
The remote and the receiver must be set up on the sam e address so that the remote can control the receiver. When you get the remote, it's already set up to control the receiver on address 1. However, your receiver may be set to a different address or, in the case of the DISH Player-DVR 522, may need some additional setup. To set up the remote and receiver to work together on the same address, use the following instructions.
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1. For DISH Player-DVR 522 receivers only: If you are using a 6.0
Note: Highlight the Primary
Remote Address if you
are using a 6.0 remote with a green 1 UHF Pro key.
remote control with the green 1 UHF Pro key installed, perform the steps a. through e. below. If not, then go to step 2.
a. Open the TV1 UHF Pro Setup screen by pressing
MENU-6-1-6 on the remote control.
b. Select Enable from the TV1 UHF Pro Setup screen. c. Press the SYS INFO button on the front panel to open the
System Information screen.
d. Move the highlight to the address for the Primary Remote
Address as shown below. This is important - if you do not do this, your remote will change the receiver's Secondary Remote Address and cause your Remote Control 1 to control the
side of your receiver.
Do not do this step if you are using 6.0 Remote with blue 2 key. This will cause your Remote Control 2 to control side of your receiver.
e. Go to step 3 below.
2. Open the System Information screen. Consult your receiver
user's guide for instructions on how to open this screen without using the remote control. For most receiver models which use this remote, press the SYS INFO button on the receiver front panel. The System Information screen will show either one
Remote Address, or it may show a Primary Remote Address and a Secondary Remote Address.
Note: On the DISH Player-DVR 522, leave Done highlighted.
3. Press and hold the SAT mode button about three
seconds, until all the mode buttons light up, and then let go of the SAT button. The SAT mode button will blink.
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4. Use the number buttons to enter any number
from 1 to 16. The SAT mode button goes out after you enter each digit, and then lights up again.
Write down the number you entered:

5. Press the POUND (#) button. If you entered the address correctly, the SAT mode button will flash three times.

6. Press the RECORD button. If you are using a 6.0 remote with the green 1 key (no UHF Pro marking), you must point the remote control at the receiver while pressing the RECORD button.

7. Make sure the System Information screen shows the correct remote address as follows:

If only one Remote Address is shown, make sure this
address matches the number you entered in step 5.
If you are using 6.0 remote with the green 1 UHF Pro key,
make sure that the UHF Pro and IR and that this address matches the number you entered in step 4.
If you are using 6.0 remote with the green 1 key (with no
UHF Pro marking), make sure that the Primary Remote Address shows IR and that this address matches the number you entered in step 4.
If you are using 6.0 remote with the blue 2 UHF Pro key,
make sure that the Secondary Remote Address matches the number you entered in

8. Close the System Information screen. On most receivers, this is done by selecting the Done button. See your receiver user's guide for more information.

Primary Remote Address shows
step 4.
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CHECKING THE REMOTE ADDRESS

To read out the remote control address setting:

1. Press and hold the SAT mode button for three seconds until all mode buttons light. Then, let go.

2. Press the POUND (#) button twice while watching the SAT mode button.

3. Count the number of times the SAT mode button flashes. This number is the remote address. For example, if the SAT mode button flashes 6 times, this indicates the remote address is set to 6.

SETTING UP TO CONTROL OTHER DEVICES

To use the remote to control other devices (such as a TV, VCR, DVD player, tuner, or amplifier), you must first program it to control these other devices. You can do this by either following the instructions in
Setting Up Using Device Code Tables on page Using Device Codes Scan procedure described on page 10.
COMBINATION DEVICES
If you are programming the remote to control a combination device, such as a TV/VCR or a TV/DVD, program the remote control in one mode, and then repeat the procedure in the other mode. For example, to program the remote to control a TV/VCR using code 748, follow the instructions to program the remote to control the TV using code 748, and then repeat the instructions for the VCR using the same code.
9, or the Setting Up
LIMITED MODE
You can program your remote control in Limited Mode to keep from accidentally changing the channel on your TV or VCR. When you use the remote to control your TV in Limited Mode, you will only be able to use the Also, when you use the remote to control your VCR in Limited Mode, you will only be able to use the The section Setting Up Using Device Codes Tables has a step that tells the remote control to go into Limited Mode.
Note: Limited Mode can not be used with audio amplifiers.
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POWER, MUTE, and VOLUME buttons to control your TV .
POWER and VCR function buttons.
SETTING UP USING DEVICE CODE TABLES
You can set up the remote to control other devices using the device codes listed on page 29.

1. Use the device’s buttons or its remote control to turn on the device.

2. Find the brand name of the device in the tables starting on page 29.

If the brand isn’t listed, see Setting Up Using Device Codes Scan on page

3. Press and hold the mode button for the device you want the remote to control, for about three seconds. When all the other mode buttons light up, let go of the mode button - that mode button should now be flashing.

For example, hold the TV mode button for a TV until all of the other mode buttons light. When you let go, the TV mode light will flash.

4. Only for the AUX mode, Use a number button to enter 0 for a second TV, or 1 for a second VCR or DVD player, or 2 for a tuner or amplifier.

5. Use the number buttons to enter one of the device codes from the table.

6. Only for Limited Mode, Press 1. Note: Skip this step if you do not want to use

Limited Mode.
10.

7. Press the POUND (#) button. If you entered the code correctly, the mode button flashes three times.

8. Press the blank POWER button to test if the code works for the device. If it does, the device should turn off.

9. Turn the device back on and try some other buttons to make sure they work. Sometimes, the blank POWER button works when other buttons don’t. If the code works for other buttons, stop here.

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10.If the code you entered doesn’t work, do steps 3 through 9 again with another device code from the tables.

11.If you cannot find a code that works, try Setting Up Using Device Code Scan.

SETTING UP USING DEVICE CODE SCAN
If the code for your device is not listed in the tables on starting page 29, use this procedure to scan the remote control’s memory for the device code. Here’s what to do:

1. Use the device’s buttons or its remote control to turn the device on.

2. Press and hold the mode button for the device you want the remote to control, for about three seconds. When all the other mode buttons light up, let go of the mode button - that mode button should now be flashing.

For example, hold the TV mode button for a TV until all of the other mode buttons light. When you let go, the TV mode light will flash.

3. Only for the AUX mode, use the number buttons to enter 0 for a second TV, 1 for a second VCR or DVD player, or 2 for a tuner or amplifier. Then press the STAR (*) button.

4. Press the blank POWER button.

5. Press the up or down arrow button until the
turns off. You will have to do this
device repeatedly to scan through all codes.
Note: The mode button for the device will flash rapidly eight times when you’ve scanned all the codes for that device.

6. If the remote reaches the correct code, the device turns off. When this happens, press the POUND (#) button to store the code in the remote.

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7. Press the blank POWER button to turn the device back on.

8. Try some other buttons to make sure they work. Sometimes, the blank POWER button works when other buttons don’t.

CHECKING THE DEVICE CODES
You can find out what device code you’ve set for each remote control mode.

1. Press and hold the mode button for the device you want the remote to control, for about three seconds. When all the other mode buttons light up, let go of the mode button - that mode button should now be flashing.

For example, hold the TV mode button for a TV until all of the other mode buttons light. When you let go, the TV mode light will flash.
2. Press the POUND (#) button twice. The mode button flashes the number for each digit of the device code, with a pause between the groups of flashes. A quick flash is for zero. For example, if the code is 570, the mode button flashes five times, pauses, flashes seven times, pauses, and flashes once quickly.
For AUX mode, the first group of flashes tells you what the AUX mode controls. A quick flash (zero) before the three-digit code is for a TV ; one regular flash is for a VCR or DVD player; and two flashes is for a tuner or amplifier. For example, if the TV code is 570, the AUX mode button flashes once quickly, pauses, flashes five times, pauses, flashes seven times, pauses, and flashes once quickly.
SWITCHING BETWEEN TV AND DEVICE VOLUME
CONTROL
When you set up the remote to control a TV, the MUTE and VOLUME buttons control the TV volume. However, if you want to use the mode to control a tuner or amplifier and the device has a volume setting, you can set up the remote to control the device’s volume instead of the TV volume.
AUX
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To set the remote to control the device’s volume:

1. Press and hold the AUX mode button for three seconds, and then let go of it. The AUX mode button will blink.

2. Press the POUND (#) button.

3. Press the plus (+) side of the VOLUME button.

4. Press the 0 number button.

5. Press the POUND (#) button. The AUX mode button flashes three times.

6. Press the SAT mode button.

7. Press the plus (+) and minus (-) sides of the VOLUME button. The device’s volume changes and the AUX mode button lights instead of the TV mode button.

To set the remote back to control the TV volume:

1. Press and hold the TV mode button for three seconds, and then let go of it. The TV mode button will blink.

2. Press the POUND (#) button.

3. Press the plus (+) side of the VOLUME button.

4. Press the 0 number button.

5. Press the POUND (#) button. The TV mode button flashes three times.

6. Press the SAT mode button.

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7. Press the plus (+) and minus (-) sides of the VOLUME button. The TV’s volume changes and the TV mode button lights instead of the AUX mode button.

REMOTE CONTROL OPERATION

OPERATING MODES
You can set the remote to four different modes to control the receiver or other devices. Y ou may need to change the remote address to operate the receiver. See Setting Up to Control the Receiv er on page must set up the remote to control a device like a TV, VCR, or DVD player. See Setting Up to Control Other Devices on page 8.
Use the remote control’s mode buttons, SAT (satell ite receiver), TV (for a TV), for a second TV, a second VCR, a tuner, or an audio amplifier) to set the remote to the right mode for the device.
To change the mode, press the button for the device you want the remote to control. The mode button lights for two seconds to show you’ve set the remote to that mode.
VCR (for a VCR or a DVD player), and AUX (“auxiliary,”
CONTROLLING THE SATELLITE RECEIVER
4. You
SAT MODE BUTTON
Press this button to set the remote to SAT (“satellite”) mode to contr ol the receiver. The seconds to show you’ve set the remote to SAT mode. Make sure you keep the remote in
Note: Your satellite receiver may not provide all of the functions described as follows. Consult your receiver user’s guide for the features your receiver provides.
SAT mode button’s back light stays lit for about two
SAT mode to use the following buttons.
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