Dish 612c User Guide

1-800-333-DISH (3474)

192137

Warning and Attention Symbols

You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other procedures require special attention.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

For Your Safety

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the receiver. Opening the receiver case or making unauthorized changes will void the warranty.

Warning: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

Important Software Notice

As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a nonroutine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS P A RENTAL CONTROL, WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically download improvements.

In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the public to download from www.echostar.com.

Equipment and Software Covered by this User’s Guide

This User Guide covers the ViP612c DVR receivers, and software models ViP612c. This Guide may cover other devices, not listed here.

Copyright © 2012 EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved. The information in this User Guide may change without notice. We may issue revisions to tell you about such changes. Please send comments or questions about this User Guide to: T echnical Publications, EchoStar Corporation, 100 Inverness T errace East,

Englewood, Colorado 80112. Part Number: 192137 Printed in the United States of America. DISH Network is a registered trademark of DISH Network L.L.C. For information about DISH Network, please visit our website at

www.dish.com We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the

registered owners. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. HomePlug is a trademark and registered trademark of the HomePlug Powerline Alliance, Inc.

Important Safety Instructions

1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with a dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus

(including amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has

two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11 Use only attachments/accessories specified by the manufacturer. 12 Unplug this apparatus during lightning storms or when unused for long periods of time. 13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has

been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNING—Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus. Also, no sources of flame, such as lit candles, shall be placed on the apparatus.

14 The power plug must be readily accessible so that the app aratus can be easily discon nected from

the AC power.

15 The receiver is still connected to the AC power whenever it is plugged into a live power outlet,

even if it is “turned off” (in standby mode) using a remote-control or front-panel POWER button.

16 No flame sources, such as lit candles, should be placed on the equipment. 17 Operate the receiver using only the type of power source indicated on the marking label. Unplug

the receiver power cord by gripping the power plu g, not th e co rd .

18 Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock. 19 Never insert objects of any kind into the receiver through openings, as the objects may touch

dangerous voltage points or short out parts. This could cause fire or electrical shock.

Safety

20 Do not locate the antenna near overhead light or power circuits, or where it can fall into

such power lines or circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as contact with them can be fatal.

21 Do not attempt to service the receiver yourself, as opening or removing covers may

expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.

22 Unplug the receiver from the AC power outlet before cleaning. 23 Do not place the receiver in an enclosure (such as a cabinet) without proper ventilation. 24 Do not install the receiver in any area where the temperature can be less than 40°F or

more than 113°F. If the receive r is cold to the touch , do not plug it in immediate ly. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.

25 Use an outlet that contains surge suppression or ground fault protection. During an

electrical storm or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. This will provide additional protection against damage caused by lightning or power line surges.

26 Tighten all of the coaxial cable connections only by hand. If you use a wrench, you may

overtighten the connections and damage your equipment.

CAUTION—To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to the guidelines for properly grounding the system in accordance with the National Electrical Code (NEC)® as referenced in Articles 250, 810, and 820. These sections cover the conductor insulation, material, size, length, and connection requirements.

Satellite Dish

Coaxial Cable

Ground Clamp

Antenna Discharge Unit

Grounding Conductors

(NEC Section 820.93)

from Satellite Dish Electric Service Equipment

Ground Clamps

Power Service Grounding Electrode System (Part III Grounding Electrode System and Grounding Electrode Conductor)

Proper Care of Your Equipment

• Always handle the satellite receiver carefully. Excessive shock and vibration can damage equipment.

• If the equipment is turned on and needs to be moved, unplug the equipment and let it sit for at least 30

seconds before moving it.

• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty.

• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and vibration.

On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and associated TV warranty coverage.

Important Safety Instructions ...........................v

Introduction ........................................................1

WELCOME ...................................................................2

HOW TO USE THIS GUIDE ............................................2

ABOUT YOUR DISH ACCOUNT ....................................4

WATCHING TV NOW ....................................................5

ADDITIONAL SERVICES ................................................7

BOUT SATELLITE TV RECEPTION ...............................7

A W

HY CONNECT TO A PHONE LINE OR BROADBAND ...... 8

MOVING ON-SCREEN LOGO .........................................8

Receiver & Remote Controls ...........................11

SATELLITE RECEIVER OVERVIEW ...............................12

EMOTE CONTROL ....................................................12

SATELLITE RECEIVER FRONT PANEL ..........................18

SATELLITE RECEIVER BACK PANEL ...........................18

USING THE ON-SCREEN MENUS .................................19

SING TEXT FIELDS ..................................................20

Table of Contents

Finding Programs to Watch ............................23

CHANGING CHANNELS ...............................................24

USING THE PROGRAM GUIDE .....................................24

USING THE BROWSE BANNER ....................................26

USING THEMES AND SEARCH .....................................27

USING PICTURE-IN-PICTURE ......................................29

Pay-Per-Programs ............................................ 31

PAY-PER-VIEW .........................................................32

DISH ON DEMAND ....................................................32

DISH ONLINE ...........................................................33

ORDERING CONSIDERATIONS .....................................33

Favorites Lists ..................................................37

WHAT ARE FAVORITES LISTS? ..................................38

CREATING OR CHANGING FAVORITES LISTS ...............38

NAMING FAVORITES LISTS .........................................39

USING FAVORITES LISTS ...........................................39

Locks .................................................................41

WHAT ARE LOCKS? ..................................................42

REATING OR CHANGING RATINGS LOCKS ................42

REATING OR CHANGING CHANNEL LOCKS ...............46

C LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS .47

HIDING ADULT CONTENT OR LOCKED CHANNELS ....... 47

OCKING OR UNLOCKING THE FRONT PANEL .............48

REATING OR CHANGING A PASSWORD .....................49

LOCKING AND UNLOCKING YOUR RECEIVER ...............49

Interactive TV ....................................................51

DISHHOME INTERACTIVE TV ....................................52

USTOMER SUPPORT ................................................52

Table of Contents

Digital Video Recording ...................................53

WHAT IS DVR? .........................................................54

PAUSING A PROGRAM ...............................................54

REVERSE, FAST FORWARD, AND SKIP .......................55

SLOW MOTION AND FRAME-BY-FRAME ......................55

RECORDING A LIVE PROGRAM ...................................56

PLAYING A RECORDED PROGRAM ..............................56

USING RECORD PLUS ................................................56

USING RECORD LINK .................................................57

RECORDING WHILE WATCHING DIFFERENT PROGRAMS 57

RECORDING OPTIONS ................................................59

GROUPING AND SORTING RECORDED PROGRAMS ......60

Record Future Programs .................................61

TIMERS AND RECORDINGS .........................................62

USING THE TIMERS LIST ............................................65

USING THE DAILY SCHEDULE .....................................65

SETTING UP AN AUTOMATIC TIMER ............................66

SETTING UP A MANUAL TIMER ...................................66

ETTING UP A DISHPASS™ TIMER ...........................67

DELETING A TIMER ....................................................68

Remote Control Setup .....................................71

IMPROVING RECEIVER CONTROL ................................72

CONTROLLING OTHER COMPONENTS .........................76

HE RECOVER BUTTON .............................................86

ENDING DISCRETE POWER ON AND OFF ..................87

Receiver Customization ..................................89

MODULATOR SETUP ..................................................90

SING MULTIMEDIA ...................................................91

SING CALLER ID .....................................................93

CUSTOMIZING THE GUIDE AND CHANNEL LISTS .......... 94

iii

Table of Contents

HANGING LANGUAGES .............................................96

USING CLOSED CAPTIONING ......................................97

USING DOLBY® DIGITAL SURROUND SOUND ..............98

RESETTING TO FACTORY DEFAULTS ..........................99

SCHEDULING RECEIVER UPDATES ..............................99

INACTIVITY STANDBY ...............................................100

Connections and Setup .................................101

CONNECTING TO THE TV (TV1 OUTPUTS) ................ 102

CONNECTING TO YOUR DISH ANTENNA ....................105

CONNECTING THE PHONE LINE ................................106

CONNECTING A BROADBAND INTERNET CONNECTION 107

CONNECTING USING DISHCOMM ............................108

CONNECTING A VCR TO THE TV ..............................110

CONNECTING AN OVER-THE-AIR ANTENNA ...............111

USING TROUBLESHOOTING TOOLS ...........................116

Reference ........................................................119

TROUBLESHOOTING TABLES ....................................120

REMOTE CONTROL DEVICE CODES ..........................133

Appendix ......................................................... 135

Index ................................................................147

Introduction to DISH Services

Introduction

What you’ll find in this chapter:

• WELCOME

• HOW TO USE THIS GUIDE

• ABOUT YOUR DISH ACCOUNT

• WATCHING TV NOW

• ADDITIONAL SERVICES

• A

BOUT SATELLITE TV RECEPTION

• WHY CONNECT TO A PHONE LINE OR

ROADBAND

• MOVING ON-SCREEN LOGO

Welcome

Chapter 1

WELCOME

HOW TO USE THIS GUIDE

Thank you for choosing DISH! You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH consistently provides the latest products and satellitedelivered services—with high performance, ease of operation, and a wide variety of entertainment options.

Your new DISH Digital Video Recorder (DVR) receiver has two satellite TV tuners for recording and playback in standard or high definition. Add itionally, the DVR features and a host of other functions make it one of the most versatile and exciting devices in home entertainment.

This satellite receiver lets you decide how you watch TV. You can record and play back audio and video with full digital quality. You can pause a live program and not miss any of the action, or you can record a program to watch later without a VCR.

This section explains how the guide is divided and the conventions used throughout.

Guide Overview

The information in this guide is separated into several chapters to make it easy for you to find exactly what you’re looking for:

• Chapter 1: Introduction gives you a brief overview of DISH services and your new receiver.

• Chapter 2: Receiver & Remote Controls explains the basic features of your system and how to use the remote controls, front panel buttons, and back panel connections.

• Chapter 3: Finding Programs to Watch describes h ow to change channels and look for programs.

• Chapter 4: Pay-Per-Programs shows you how to order and watch Pay-Per-View and DISH On Demand programs.

• Chapter 5: Favorites Lists explains how to create, name, and use favorites lists.

• Chapter 6: Locks explains how to set locks and passwords for parental controls.

• Chapter 7: Interactive TV describes how to use the DishHOME Interactive TV

features of your satellite TV system.

• Chapter 8: Digital Video Reco rding expla ins how to use the reco rding featur es of your satellite TV receiver to maximize your viewing pleasure.

• Chapter 9: Record Future Programs shows you how you can record and play back your favorite programs when you want to watch them.

• Chapter 10: Remote Control Setup contains instructions for pr ogramming your remote to control your satellite receiver and equipment like a TV or a VCR/DVD/Blu-ray Disc™ player.

• Chapter 11: Receiver Customization shows you how to customize your new receiver.

• Chapter 12: Connections and Setup explains how to connect your satellite receiver to

your TV, as well as to other audio-video equipment, such as a VCR.

Introduction

How to Use this Guide

Guide Conventions

• The names of remote control buttons are all in capital letters.

Example: Press SAT.

• Select means to move the highlight to an on-screen option or choice in a menu list and then press the SELECT button on the remote control. Example: Select the Locks option.

• This guide uses HD to refer to high definition and SD to refer to standard definitio n.

• Where this guide mentions your TV, it is referring to the TV near the receiver and

directly connected to the TV1 output using audio /vid e o ca ble s.

• Where this guide mentions the remote control, it refers to the specific remote control that came with your DISH receiver.

• The instructions in this guide are shown in two ways: – Instructions in the form of pictures are handy if you’d like to learn something

quickly. These instructions are numbered left to right as shown in the sample below.

– Instructions that are written out are helpful if you’d like to learn more details.

About Your DISH Account

Chapter 1

ABOUT YOUR DISH ACCOUNT

This section describes how to order your packages and provides information on how to find information about your DISH account.

Ordering Your Programming Packages

Before you can enjoy your new receiver, order your programming packages.

Turn your TV on

and press POWER

on the receiver

Press SYSTEM INFO on

the receiver (make sure

you can see the System

Info screen)

Call 1-800-333-DISH

and request programming

Select Done

1 Press POWER on the front panel to turn on the receiver. 2 Press SYSTEM INFO on the front panel to display the receiver’s System Information

menu on the TV screen.

3 Call 1-800-333-3474 (DISH) and tell the Customer Service Center representative that the

system has been installed and you would like to begin re ceiving services. A represent ative will explain the available programming packages. Give the representative information from the System Information screen displayed on the TV, as requested.

4 The representative will send a signal via the satellite to activate your services. This pro-

cess usually takes just a few minutes.

5 If the System Information menu screen is still displayed, select Done.

Where to Find Information on Your Account

If you want to know about charges to your DISH account or if you would like to make changes to your programming packages, be sure to have your acco unt informa tion ha ndy and choose one of the following:

• Go to our website at www.mydish.com

• Press MENU on your remote control and then select Customer Support.

• Call the Customer Service Center for DISH at 1-800-333-3474 (DISH).

Note: Additional authorization may be required before certain certain types of programs and/or optional over-the-air broadcasts can be viewed; certain additional fees may apply.

and then select My Account.

Introduction

WATCHING TV NOW

After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver . When you complete these simple tours, you’ll be fami liar with the remote control and be able to find a program to watch, pause live TV, and record your favorite shows.

Finding a Program to Watch

If you want to know more about watching TV, see Chapter 3: Finding Programs to Watch starting on page 23.

Watching TV Now

Chapter 1

7-8

Start

Start Over

Select Start or

Start Over

(the recorded

program will

begin playback)

Press STOP

to stop playback

of the recorded

program

After a few minutes,

press STOP and select

Yes to stop recording

While watching

a program,

press RECORD

Select OK

to record

the remainder

of the program

Select the

program you

recorded

To begin watching

your recorded

program,

press DVR twice

Yes

SELECT

REC

Record Remainder of This Event:

Pausing Live TV

Here’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you on the phone or there’s something you just have to do right now. For more about the pause feature of your receiver, see Pausing a Program on page 54.

Recording and Playing Back a Program

Take this tour to learn how to make basic recordings of your favorite shows. For more about the DVR features of your receiver, see Chapter 8: Digital Video Recording starting on page 53.

"Cliffhanger"

300 HBO-E, End Time: 8:00

tionsCancel

Introduction

ADDITIONAL SERVICES

Pay-Per-View

Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 32. Be sure to connect an active telephone line or broadband Internet to your receiver before you order a Pay-Per-View event (see the instructions on page 106).

DISH On Demand

Enjoy movies and other programming any time without schedules, without waiting and without leaving your home. For details on ordering Video On Demand events, see page 32.

DISH Online

DISH Online lets you download movies and other programs to the satellite receiver if it is connected to a broadband Internet connection. For steps to connect your satellite receiver to the Internet, refer to Connecting a Broadband Internet Connection on page 107. For steps to order DISH Online programs, refer to DishOnline.com or see page 33. For more information, go to the website at www.mydish.com/dishonline

Additional Services

DishHOME

At DishHOME (press DISH on your remote control), you’ll find news, sports, weather information, TV and movie buzz, customer service, games, and more.

ABOUT SATELLITE TV RECEPTION

Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.

Rain and Snow Fade

Heavy rain, snow, o r dense cloud cover can reduce the satellite signal, which may interrupt your programming service. Your service will return after the weather condition has passed. Aiming the satellite dish to get the strongest signal during installation, will help prevent rain and snow from interrupting the signal.

Why Connect to a Phone Line or Broadband

Chapter 1

Solar Interference

Twice a year, the sun moves to a p osition b ehin d the DISH satellites as they orbit the Earth. This event occurs during a few days at the beginning of the spring and the beginning of the autumn and lasts only a few minutes.

During these brief periods, you will not be able to see programs on DISH. When the sun moves from behind the satellites, the programs will reappear. This is an unavoidable natural event and has an adverse effect on many satellite providers.

WHY CONNECT TO A PHONE LINE OR BROADBAND

Your satellite receiver is equipped with a standard telephone jack that you use to connect to an active telephone line. Keep the receiver connected to an active telephone line so that you will be able to order pay-per-view programs using your remote control, use all of the DishHOME Interactive TV features, and other services from DISH (see the instructions on page 106). A connected phone line also supports the Caller ID feature of your ViPseries receiver (see the instructions on page 93).

Your satellite receiver also has an Ethernet jack and can be connected to your broadband home network. This connection allows you to order additional content not usually a vailable through your satellite subscription, and you can order pay-per-view programs using your remote control (if you do not connect a phone line to your receiver). See the connection instructions on page 107, and more information ab out DISH Online on page 33.

MOVING ON-SCREEN LOGO

Whenever the receiver is turned off using the remote control or front panel POWER button, you will see the DISH logo and helpful tips on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost, and also provides useful information about your receiver and its

Introduction

Tips

features. Press the POWER or SELECT button on the remote control to resume watching satellite TV programming. Make sure you are using the correct remote control.

TIPS

• Always have the latest software—Press POWER to turn off the the receiver when you’re not using it. This way, the satellite can send updated software and guide data.

• Order Pay-Per-View programs and events with your remote control—Keep an active telephone line connected to the receiver. Not only will you have Pay-Per-View ordering at your fingertips, but you’ll also avoid any unnecessary charges.

QUESTIONS

• How do I find something to watch? Refer to page 5. For more information on finding something to watch, see Chapter 3: Finding Programs to Watch.

• Why are some of the channels red in the Program Guide? The channels that are red in the Program Guide are those which are not currently in your subscription. If you’d like to watch those channels, call 1-800-333-3474 (DISH) or go to the website at: www.mydish.com

• I’m looking at program information in a guide I bought at the grocery sto r e, but nothing matches what’ s on my DISH receiver. Is something wrong? No, nothing’s

wrong. DISH programming data may vary from what you’ll find in a local TV publication. For best results, use the Electronic Program Guide (EPG) on your receiver, or you can order DISH Entertainment Magazine.

Questions

Chapter 1

Notes

About Your Satellite Receiver

Receiver & Remote Controls

What you’ll find in this chapter:

• SATELLITE RECEIVER OVERVIEW

• REMOTE CONTROL

• SATELLITE RECEIVER FRONT PANEL

• SATELLITE RECEIVER BACK PANEL

• USING THE ON-SCREEN MENUS

• USING TEXT FIELDS

Satellite Receiver Overview

Chapter 2

SATELLITE RECEIVER OVERVIEW

This section gives you an overview of your DISH satellite TV receiver system.

Satellite Receiver

This dual satellite-tuner receiver with integrated digital video recorder can view/record standard-definition (SD) and high-defin ition (HD) DISH programming or view/record overthe-air (OTA) digital/HD broadcasts (when connected to an optional OTA antenna).

Remote Control

A remote control comes with your receiver:

• Ultra-High Frequency Pro (UHF Pro) signals allow your remote to control your DISH receiver, even through walls or doors or from a nearby room. Be sure to set up the remote control has been set up to operate the receiver (see page 72).

• Infrared (IR) signals are sent to other devices that you pr ogram your remote to control. You must have an unobstructed line of sight to the controlled device for these control signals to be recognized.

REMOTE CONTROL

The remote control gives you access to all the features of your dual satellite-tuner receiver. You can set up the remote to control the satellite receiver and up to three other devices (see page 76). These devices can be a TV, a VCR or DVD/Blu-ray Disc™ player, and a third (AUX) device.

This section describes how to use the various fea tures on the rem ote control included with your satellite TV system.

Satellite Receiver

Types of Remote Controls

Remote Control

The IR remote control uses infrared (IR) signals to control the satellite receiver.

IR signals travel only short distances (60 feet or less), and cannot go through walls or other solid objects. You must point the remote control directly at the receiver , with no objects blocking the line of sight.

The remote control uses IR signals to control both the receiver and any other devices that it has been programmed to operate. You must point this remote directly at the devices you want to control, with no objects blocking your lines of sight to them.

This remote control is identified by the green number 1 at the bottom of the front of the remote control.

OPTIONAL ACCESORY : IR/UHF-Pro remote control uses UHF Pro signals to control the satellite receiver.

UHF Pro signals travel long distances and go through walls and other solid objects.

To use the UHF Pro remote to control the receiver, you must attach the remote-control antenna to the jack on the receiver’s back panel (see page 14).

This remote control also uses IR signals to operate any other devices that it has been programmed to operate. You must point the remote control directly at these devices, with no objects blocking the line of sight.

This remote control is identified by the blank black key at the bottom of the front of the remote control.

Remote Control

Chapter 2

Remote Control Batteries

1 Press down on the top of the battery cover and slide the cover off. 2 Take out all old batteries. 3 Put new batteries in. Make sure you match the plus (“+”) ends with the plus

4 Slide the cover back into place.

Low Battery Warning

The remote control comes with four AAA-sized batteries. When you replace old batteries, you should replace all the batteries. Use batteries of the same type, for example, all alkaline or carbon zinc. Don’t mix batte ries of different chemistries. Alkaline batteries last longer than carbon zinc.

markings on the battery case.

When you see a low-battery warning message on your screen just be low the to p Program Banner, th e batteries in your remote control are weak and need to be replaced.

Attach the Remote Antenna

Attach the remote-control antenna to the receiver's back panel REMOTE ANTENNA input jack so that you can use your UHF Pro remote control. Without the remote-control antenna properly attached, you cannot use the UHF Pro remote to control the receiver. See Adjusting the Remote Control Antenna on page 74 for more detailed information about improving the performance of your UHF Pro remote control.

Satellite Receiver

Remote Control Buttons

SAT Mode

Remote Control

Press once for Input

Input

Press and hold for Recover

Receiver Menu

Access features and settings

in your satellite receiver

Themes

Search for programs using Themes

Recall

Go back to last channel viewed

Info

Get info on programs

Search for a program

Digital Video Recorder

(DVR) Buttons

Pause live TV and play or record programming

Format

Format the picture to the

desired width to match

the program you are viewing

Picture-In-Picture

(PIP) Buttons

Watch two separate

programs at once

(in Single Mode)

Receiver Power & TV Power

Top button turns the receiver on/off, Bottom button turns the TV on/off

(programming required)

Page Buttons

Page up/down in menus

Program Guide

Display the on-screen guide

Browse

See what is on other channels while watching TV

Arrows/Select Buttons

Channel up/down, navigate through menus/guides and select a desired option

View Satellite Programming

Exit out of any menu/guide and go back to viewing live TV

Shortcut Keys

(for future use)

Number Buttons

Enter a desired channel number, or navigate through menus

System Wizard

Press and hold to set up receiver and remote control

DishHOME

Explore interactive TV features

Remote Control

Chapter 2

TV Mode

Switch between TV inputs

TV Menu

TV/Video

Access menu features

available on some TVs

Mute

Turn TV volume on or off

Recall

Go back to last channel viewed

(or input, depending on your TV)

Picture-In-Picture

(PIP) Buttons

Watch two separate

programs at once

on TVs that support this

TV Power top and bottom button

Turn TV on/off

Volume

Control TV volume

Arrows/Select Buttons

Channel up/down on TV, navigate TV menus/modes and select desired TV option

Number Buttons

Enter a desired channel number on TV

Note: Remote operation is different on DISH TVs.

See your DISH TV User’s Guide for proper operation.

Satellite Receiver

Number Buttons

Enter a desired channel number on your VCR, or navigate through DVD or VCR menus

To use the features described in this section, make

sure your are in DVD mode by pressing the DVD Mode button.

You can also use this mode to operate a VCR instead of a DVD or Blu-ray Disc player.

Remote programming is required.

DVD/VCR Power & TV Power

Top button turns the

DVD player/VCR on/off, Bottom button turns the TV on/off

Arrows/Select Buttons

Channel up/down on your VCR, navigate through DVD or VCR menus, and select desired option

Input

Switch VCR between its TV and videotape mode

Pause

Pause a DVD or videotape

FWD

Forward a DVD or videotape

Play

Play a DVD or videotape

Back

Reverse a DVD or videotape

Stop

Stop playing or recording a videotape,

stop playing a DVD

Record

Record on a videotape

Press this button for DVD Mode

VCR Mode

Remote Control

Chapter 2

Satellite Receiver Front Panel

SATELLITE RECEIVER FRONT PANEL

Smart Card Door

Slot for a future

smartcard

TV1 and TV2

Power and

Record Lights

Left light indicates

power is on, right red

light indicates recording

Power

Turns receiver

power on/off

Mode

Not valid for

this receiver

Arrows

Change channels up/down, and move around in on-screen

menus and guides

System Info

Displays the

System Information

Screen

Mode Indicators

Not valid for the

ViP612c DVR receiver

Infrared Sensor/Blaster

Receives IR signals

from remote and sends

IR signals to remote and

other components

Note: Your receiver may look slightly different than the unit shown above.

SATELLITE RECEIVER BACK PANEL

Remote

Antenna

Connection to antenna

for optional IR/UHF Pro

remote control

Over-the-Air

antenna

Connection to an

OTA antenna

Satellite In

Connection to

your satellite dish

YPbPr/Component

Optional connection to

your high-definition

Audio/Video

High-quality standard-

definition connection

to your TV audio

Output

TV video input

Output

and video input

Digital Audio

Output connection

to a high-quality

digital sound

decoding system

S-Video

High-quality

standard-definition

connectionto your

TV video input

USB

Selects

menu items

Ethernet Port

your broadband

Select

Selects

menu items

HDMI

Output

Provides digital audio and video

to your HDTV

Connect to

home network

Info

Displays program

information

USB

Port

Connect to multimedia

devices

Displays the

Main Menu

screen

Phone

Jack

Connect to your

telephone line

Note: Your receiver may look slightly different than the unit shown above.

Satellite Receiver

USING THE ON-SCREEN MENUS

The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting pa rental controls and locks, choosing a program to watch, or creating a Favorites list.

Open and Close Menus

You can open the menus in either of two ways:

• Press the MENU button on the receiver front panel or re mote control to open th e Main Menu, then access any of the other menus from the Main Menu.

• Use the following buttons on the remote control: – Press GUIDE to open the Program Guide. – Press THEMES (LEFT ARROW) when watching a program to open the Themes

and Search menu.

– Press BROWSE (RIGHT ARROW) to display the Browse Banner.

Using the On-screen Menus

To close a menu screen and return to watching a program, press VIEW LIVE TV.

Highlighting Menu Options

Use the remote control ARROWS to move the on-screen highlight to the menu option. When you move the on-screen highlight, the name of the menu option becomes orange.

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can select a menu option in either of two ways:

• Move the highlight to the menu option using the remote control ARROWS. Then press the SELECT button. In the example, the option for the Program Guide is highlighted.

• If the option has a number next to it, press the matching number button on the NUMBER PAD of the remote control. When you use the NUMBER PAD, your choice both highlights and selects the option; you do not need to move the highlight to the option first.

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until you select Save or Done on the screen. If you do not want to save any changes you have made on the screen, then select Cancel to discard them. There are two types of lists:

Using Text Fields

Chapter 2

• A single choice list allows you to select only one choice at a time.

• A multiple choice list allows you to select more than one choice

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press the remote’s VIEW LIVE TV button.

• If you want to return to the previous menu, press the remote’s CANCEL button.

• Wait a few moments and the menu will timeout and close automatically, discarding

If you select another choice, your previous choice is deselected.

at one time. If you select another choice , your p revious cho ice(s) also stays selected. To deselect a choice, select it again.

any changes you have made on the screen.

USING TEXT FIELDS

When you use some of the features on your receiver, you might be required to enter information, such as the name of a movie when using the Search feature, into areas on the screen called text fields. There are two basic ways for you to enter this information:

• Using the On-Screen Keyboard

• Pressing the remote-control NUMBER PAD buttons

Using the Virtual Keyboard

Use the virtual keyboard letters and numbers to type in the information. Use the LEFT, RIGHT, UP, and DOWN ARROWS to navigate around the keyboard on screen. Press SELECT to choose each character.

Using the Number Pad

Use the letters printed with the NUMBER PAD digits on the remote control—just like on some phones—while the highlight is in the field. For example, when looking for the channel and times to watch Rudy Friml Presents, you press the 7 button three times for an R, the 8 button two times for a U, 3 one time for a D, and 9 three times for a Y, to type in the word “Rudy.”

Satellite Receiver

While in the Text Field

When the cursor is in the text field:

• Press the LEFT ARROW to delete characters.

• Press FORMAT(*) to backspace without deleting characte rs.

• Press 0 to enter a blank space, such as between words.

• Use the RIGHT ARROW to forward space without deleting

characters.

Questions

QUESTIONS

• Why does the receiver have two satellite TV tuners? With a dual-tuner receiver, you can use the PIP functions and see two satellite channels on your TV at once. You can also watch a program on one channel while your DVR is recording a program on another channel for you to play back later.

TIPS

• You can use the Front Panel Locks to prevent the receiver from being changed accidentally. See page 51 for instructions on how to use this feature.

• If you would like to put the receiver in a remote location (such as inside a closet or cabinet), be sure to get the replacement remote control that uses UHF Pro signals (instead or in addition to IR) to control TV1. Call your DISH retailer or go to the website www.mydish.com

• To use a UHF Pro remote control, be sure to attach the Remote Control Antenna to the connection on the back of your receiver. See page 14 for more details.

• On remote control, press the FORMAT(*) button to change the aspect ratio (image shape displayed) for any HD programming being shown on the TV.

, select Products under Upgrades, then Remotes & Accessories.

Notes

Chapter 2

Notes

+ 125 hidden pages