Dish 612c User Guide
1-800-333-DISH (3474)
192137
Warning and Attention Symbols
You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do
some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other
procedures require special attention.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to
the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instructions in the literature accompanying the
appliance.
For Your Safety
Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to
the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the
receiver. Opening the receiver case or making unauthorized changes will void the warranty.
Warning: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
Important Software Notice
As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a nonroutine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT
AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS P A RENTAL CONTROL, WILL WORK
AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically
download improvements.
In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the
public to download from www.echostar.com.
Equipment and Software Covered by this User’s Guide
This User Guide covers the ViP612c DVR receivers, and software models ViP612c. This Guide may cover other devices,
not listed here.
Copyright Notice
Copyright © 2012 EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved.
The information in this User Guide may change without notice. We may issue revisions to tell you about such changes.
Please send comments or questions about this User Guide to: T echnical Publications, EchoStar Corporation, 100 Inverness T errace East,
Englewood, Colorado 80112.
Part Number: 192137
Printed in the United States of America.
DISH Network is a registered trademark of DISH Network L.L.C. For information about DISH Network, please visit our website at
www.dish.com
We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the
registered owners.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
HomePlug is a trademark and registered trademark of the HomePlug Powerline Alliance, Inc.
.
Important Safety Instructions
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding-type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11 Use only attachments/accessories specified by the manufacturer.
12 Unplug this apparatus during lightning storms or when unused for long periods of time.
13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as the power supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
WARNING—Apparatus shall not be exposed to dripping or splashing and no objects filled
with liquids, such as vases, shall be placed on the apparatus. Also, no sources of flame,
such as lit candles, shall be placed on the apparatus.
14 The power plug must be readily accessible so that the app aratus can be easily discon nected from
the AC power.
15 The receiver is still connected to the AC power whenever it is plugged into a live power outlet,
even if it is “turned off” (in standby mode) using a remote-control or front-panel POWER button.
16 No flame sources, such as lit candles, should be placed on the equipment.
17 Operate the receiver using only the type of power source indicated on the marking label. Unplug
the receiver power cord by gripping the power plu g, not th e co rd .
18 Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock.
19 Never insert objects of any kind into the receiver through openings, as the objects may touch
dangerous voltage points or short out parts. This could cause fire or electrical shock.
v
Safety
20 Do not locate the antenna near overhead light or power circuits, or where it can fall into
such power lines or circuits. When installing the antenna, take extreme care to avoid
touching such power lines or circuits, as contact with them can be fatal.
21 Do not attempt to service the receiver yourself, as opening or removing covers may
expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing
to authorized service personnel.
22 Unplug the receiver from the AC power outlet before cleaning.
23 Do not place the receiver in an enclosure (such as a cabinet) without proper ventilation.
24 Do not install the receiver in any area where the temperature can be less than 40°F or
more than 113°F. If the receive r is cold to the touch , do not plug it in immediate ly. Let it sit
unplugged at room temperature for at least 45 minutes before plugging it in.
25 Use an outlet that contains surge suppression or ground fault protection. During an
electrical storm or when the receiver is left unattended and unused for long periods of
time, unplug the power cord from the wall outlet, disconnect the lines between the
receiver and the antenna, and disconnect the telephone line. This will provide additional
protection against damage caused by lightning or power line surges.
26 Tighten all of the coaxial cable connections only by hand. If you use a wrench, you may
overtighten the connections and damage your equipment.
CAUTION—To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s
attention to the guidelines for properly grounding the system in accordance with the National Electrical Code
(NEC)® as referenced in Articles 250, 810, and 820. These sections cover the conductor insulation, material,
size, length, and connection requirements.
Satellite Dish
Coaxial Cable
Ground Clamp
Antenna Discharge
Unit
Grounding Conductors
(NEC Section 820.93)
from Satellite Dish
Electric Service Equipment
Ground Clamps
Power Service Grounding
Electrode System
(Part III Grounding Electrode System
and Grounding Electrode Conductor)
Proper Care of Your Equipment
• Always handle the satellite receiver carefully. Excessive shock and vibration can damage equipment.
• If the equipment is turned on and needs to be moved, unplug the equipment and let it sit for at least 30
seconds before moving it.
• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited
Warranty.
• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and
vibration.
On some TVs, the presence of fixed images for extended periods of time may cause them to be
permanently imprinted on the screen. Consult your TV user guide for information on whether this is
a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.
vi
Important Safety Instructions ...........................v
Introduction ........................................................1
WELCOME ...................................................................2
HOW TO USE THIS GUIDE ............................................2
ABOUT YOUR DISH ACCOUNT ....................................4
WATCHING TV NOW ....................................................5
ADDITIONAL SERVICES ................................................7
BOUT SATELLITE TV RECEPTION ...............................7
A
W
HY CONNECT TO A PHONE LINE OR BROADBAND ...... 8
MOVING ON-SCREEN LOGO .........................................8
Receiver & Remote Controls ...........................11
SATELLITE RECEIVER OVERVIEW ...............................12
EMOTE CONTROL ....................................................12
R
SATELLITE RECEIVER FRONT PANEL ..........................18
SATELLITE RECEIVER BACK PANEL ...........................18
USING THE ON-SCREEN MENUS .................................19
U
SING TEXT FIELDS ..................................................20
i
Table of Contents
Finding Programs to Watch ............................23
CHANGING CHANNELS ...............................................24
USING THE PROGRAM GUIDE .....................................24
USING THE BROWSE BANNER ....................................26
USING THEMES AND SEARCH .....................................27
USING PICTURE-IN-PICTURE ......................................29
Pay-Per-Programs ............................................ 31
PAY-PER-VIEW .........................................................32
DISH ON DEMAND ....................................................32
DISH ONLINE ...........................................................33
ORDERING CONSIDERATIONS .....................................33
Favorites Lists ..................................................37
WHAT ARE FAVORITES LISTS? ..................................38
CREATING OR CHANGING FAVORITES LISTS ...............38
NAMING FAVORITES LISTS .........................................39
USING FAVORITES LISTS ...........................................39
Locks .................................................................41
WHAT ARE LOCKS? ..................................................42
C
REATING OR CHANGING RATINGS LOCKS ................42
REATING OR CHANGING CHANNEL LOCKS ...............46
C
LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS .47
HIDING ADULT CONTENT OR LOCKED CHANNELS ....... 47
L
OCKING OR UNLOCKING THE FRONT PANEL .............48
REATING OR CHANGING A PASSWORD .....................49
C
LOCKING AND UNLOCKING YOUR RECEIVER ...............49
Interactive TV ....................................................51
DISHHOME INTERACTIVE TV ....................................52
USTOMER SUPPORT ................................................52
C
ii
Table of Contents
Digital Video Recording ...................................53
WHAT IS DVR? .........................................................54
PAUSING A PROGRAM ...............................................54
REVERSE, FAST FORWARD, AND SKIP .......................55
SLOW MOTION AND FRAME-BY-FRAME ......................55
RECORDING A LIVE PROGRAM ...................................56
PLAYING A RECORDED PROGRAM ..............................56
USING RECORD PLUS ................................................56
USING RECORD LINK .................................................57
RECORDING WHILE WATCHING DIFFERENT PROGRAMS 57
RECORDING OPTIONS ................................................59
GROUPING AND SORTING RECORDED PROGRAMS ......60
Record Future Programs .................................61
TIMERS AND RECORDINGS .........................................62
USING THE TIMERS LIST ............................................65
USING THE DAILY SCHEDULE .....................................65
SETTING UP AN AUTOMATIC TIMER ............................66
SETTING UP A MANUAL TIMER ...................................66
ETTING UP A DISHPASS™ TIMER ...........................67
S
DELETING A TIMER ....................................................68
Remote Control Setup .....................................71
IMPROVING RECEIVER CONTROL ................................72
CONTROLLING OTHER COMPONENTS .........................76
T
HE RECOVER BUTTON .............................................86
ENDING DISCRETE POWER ON AND OFF ..................87
S
Receiver Customization ..................................89
MODULATOR SETUP ..................................................90
U
SING MULTIMEDIA ...................................................91
SING CALLER ID .....................................................93
U
CUSTOMIZING THE GUIDE AND CHANNEL LISTS .......... 94
iii
Table of Contents
C
HANGING LANGUAGES .............................................96
USING CLOSED CAPTIONING ......................................97
USING DOLBY® DIGITAL SURROUND SOUND ..............98
RESETTING TO FACTORY DEFAULTS ..........................99
SCHEDULING RECEIVER UPDATES ..............................99
INACTIVITY STANDBY ...............................................100
Connections and Setup .................................101
CONNECTING TO THE TV (TV1 OUTPUTS) ................ 102
CONNECTING TO YOUR DISH ANTENNA ....................105
CONNECTING THE PHONE LINE ................................106
CONNECTING A BROADBAND INTERNET CONNECTION 107
CONNECTING USING DISHCOMM ............................108
CONNECTING A VCR TO THE TV ..............................110
CONNECTING AN OVER-THE-AIR ANTENNA ...............111
USING TROUBLESHOOTING TOOLS ...........................116
Reference ........................................................119
TROUBLESHOOTING TABLES ....................................120
REMOTE CONTROL DEVICE CODES ..........................133
Appendix ......................................................... 135
Index ................................................................147
iv
Introduction to DISH Services
Introduction
What you’ll find in this chapter:
• WELCOME
• HOW TO USE THIS GUIDE
• ABOUT YOUR DISH ACCOUNT
• WATCHING TV NOW
• ADDITIONAL SERVICES
• A
BOUT SATELLITE TV RECEPTION
• WHY CONNECT TO A PHONE LINE OR
B
ROADBAND
• MOVING ON-SCREEN LOGO
1
Welcome
Chapter 1
WELCOME
HOW TO USE THIS GUIDE
Thank you for choosing DISH! You are about to experience the excitement and
convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best
picture and sound quality. DISH consistently provides the latest products and satellitedelivered services—with high performance, ease of operation, and a wide variety of
entertainment options.
Your new DISH Digital Video Recorder (DVR) receiver has two satellite TV tuners for
recording and playback in standard or high definition. Add itionally, the DVR features and a
host of other functions make it one of the most versatile and exciting devices in home
entertainment.
This satellite receiver lets you decide how you watch TV. You can record and play back
audio and video with full digital quality. You can pause a live program and not miss any of
the action, or you can record a program to watch later without a VCR.
This section explains how the guide is divided and the conventions used throughout.
Guide Overview
The information in this guide is separated into several chapters to make it easy for you to
find exactly what you’re looking for:
• Chapter 1: Introduction gives you a brief overview of DISH services and your new
receiver.
• Chapter 2: Receiver & Remote Controls explains the basic features of your system
and how to use the remote controls, front panel buttons, and back panel connections.
• Chapter 3: Finding Programs to Watch describes h ow to change channels and look for
programs.
• Chapter 4: Pay-Per-Programs shows you how to order and watch Pay-Per-View and
DISH On Demand programs.
• Chapter 5: Favorites Lists explains how to create, name, and use favorites lists.
• Chapter 6: Locks explains how to set locks and passwords for parental controls.
• Chapter 7: Interactive TV describes how to use the DishHOME Interactive TV
features of your satellite TV system.
• Chapter 8: Digital Video Reco rding expla ins how to use the reco rding featur es of your
satellite TV receiver to maximize your viewing pleasure.
• Chapter 9: Record Future Programs shows you how you can record and play back
your favorite programs when you want to watch them.
• Chapter 10: Remote Control Setup contains instructions for pr ogramming your remote
to control your satellite receiver and equipment like a TV or a VCR/DVD/Blu-ray
Disc™ player.
• Chapter 11: Receiver Customization shows you how to customize your new receiver.
• Chapter 12: Connections and Setup explains how to connect your satellite receiver to
your TV, as well as to other audio-video equipment, such as a VCR.
2
Introduction
How to Use this Guide
Guide Conventions
• The names of remote control buttons are all in capital letters.
Example: Press SAT.
• Select means to move the highlight to an on-screen option or choice in a menu list and
then press the SELECT button on the remote control.
Example: Select the Locks option.
• This guide uses HD to refer to high definition and SD to refer to standard definitio n.
• Where this guide mentions your TV, it is referring to the TV near the receiver and
directly connected to the TV1 output using audio /vid e o ca ble s.
• Where this guide mentions the remote control, it refers to the specific remote control
that came with your DISH receiver.
• The instructions in this guide are shown in two ways:
– Instructions in the form of pictures are handy if you’d like to learn something
quickly. These instructions are numbered left to right as shown in the sample
below.
– Instructions that are written out are helpful if you’d like to learn more details.
3
About Your DISH Account
Chapter 1
ABOUT YOUR DISH ACCOUNT
This section describes how to order your packages and provides information on how to
find information about your DISH account.
Ordering Your Programming Packages
Before you can enjoy your new receiver, order your programming packages.
Turn your TV on
and press POWER
on the receiver
Press SYSTEM INFO on
the receiver (make sure
you can see the System
Info screen)
Call 1-800-333-DISH
and request programming
Select Done
1 Press POWER on the front panel to turn on the receiver.
2 Press SYSTEM INFO on the front panel to display the receiver’s System Information
menu on the TV screen.
3 Call 1-800-333-3474 (DISH) and tell the Customer Service Center representative that the
system has been installed and you would like to begin re ceiving services. A represent ative
will explain the available programming packages. Give the representative information from
the System Information screen displayed on the TV, as requested.
4 The representative will send a signal via the satellite to activate your services. This pro-
cess usually takes just a few minutes.
5 If the System Information menu screen is still displayed, select Done.
Where to Find Information on Your Account
If you want to know about charges to your DISH account or if you would like to make
changes to your programming packages, be sure to have your acco unt informa tion ha ndy
and choose one of the following:
4
• Go to our website at www.mydish.com
• Press MENU on your remote control and then select Customer Support.
• Call the Customer Service Center for DISH at 1-800-333-3474 (DISH).
Note: Additional authorization may be required before certain certain types of programs
and/or optional over-the-air broadcasts can be viewed; certain additional fees may apply.
and then select My Account.
Introduction
WATCHING TV NOW
After you have ordered your programming package, you can begin enjoying the features
of your new satellite TV receiver . When you complete these simple tours, you’ll be fami liar
with the remote control and be able to find a program to watch, pause live TV, and record
your favorite shows.
Finding a Program to Watch
If you want to know more about watching TV, see Chapter 3: Finding Programs to Watch
starting on page 23.
Watching TV Now
5
Watching TV Now
Chapter 1
1
2
5
6
7-8
4
3
Start
Start Over
Select Start or
Start Over
(the recorded
program will
begin playback)
Press STOP
to stop playback
of the recorded
program
After a few minutes,
press STOP and select
Yes to stop recording
While watching
a program,
press RECORD
Select OK
to record
the remainder
of the program
Select the
program you
recorded
To begin watching
your recorded
program,
press DVR twice
OK
Yes
SELECT
REC
REC
OK
Op
pm
Record Remainder of This Event:
Pausing Live TV
Here’s something you can’t do with regular old TV: pause live TV because someone’s at
the door or calling you on the phone or there’s something you just have to do right now.
For more about the pause feature of your receiver, see Pausing a Program on page 54.
Recording and Playing Back a Program
Take this tour to learn how to make basic recordings of your favorite shows. For more
about the DVR features of your receiver, see Chapter 8: Digital Video Recording starting
on page 53.
6
"Cliffhanger"
300 HBO-E, End Time: 8:00
tionsCancel
Introduction
ADDITIONAL SERVICES
Pay-Per-View
Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest
movies, sports, and special events. For details on ordering Pay-Per-View events, see
page 32. Be sure to connect an active telephone line or broadband Internet to your
receiver before you order a Pay-Per-View event (see the instructions on page 106).
DISH On Demand
Enjoy movies and other programming any time without schedules, without waiting and
without leaving your home. For details on ordering Video On Demand events, see
page 32.
DISH Online
DISH Online lets you download movies and other programs to the satellite receiver if it is
connected to a broadband Internet connection. For steps to connect your satellite receiver
to the Internet, refer to Connecting a Broadband Internet Connection on page 107. For
steps to order DISH Online programs, refer to DishOnline.com or see page 33. For more
information, go to the website at www.mydish.com/dishonline
Additional Services
.
DishHOME
At DishHOME (press DISH on your remote control), you’ll find news, sports, weather
information, TV and movie buzz, customer service, games, and more.
ABOUT SATELLITE TV RECEPTION
Satellite television uses satellites in a stationary orbit over the Earth to deliver television
and audio programming. This type of orbit enables the satellites to stay aligned over one
place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish
does not have to move to follow it.
Rain and Snow Fade
Heavy rain, snow, o r dense cloud cover can
reduce the satellite signal, which may interrupt
your programming service. Your service will
return after the weather condition has passed.
Aiming the satellite dish to get the strongest
signal during installation, will help prevent rain
and snow from interrupting the signal.
7
Why Connect to a Phone Line or Broadband
Chapter 1
Solar Interference
Twice a year, the sun moves to a p osition b ehin d
the DISH satellites as they orbit the Earth. This
event occurs during a few days at the beginning
of the spring and the beginning of the autumn
and lasts only a few minutes.
During these brief periods, you will not be able to
see programs on DISH. When the sun moves
from behind the satellites, the programs will
reappear. This is an unavoidable natural event
and has an adverse effect on many satellite
providers.
WHY CONNECT TO A PHONE LINE OR BROADBAND
Your satellite receiver is equipped with a standard telephone jack that you use to connect
to an active telephone line. Keep the receiver connected to an active telephone line so
that you will be able to order pay-per-view programs using your remote control, use all of
the DishHOME Interactive TV features, and other services from DISH (see the instructions
on page 106). A connected phone line also supports the Caller ID feature of your ViPseries receiver (see the instructions on page 93).
Your satellite receiver also has an Ethernet jack and can be connected to your broadband
home network. This connection allows you to order additional content not usually a vailable
through your satellite subscription, and you can order pay-per-view programs using your
remote control (if you do not connect a phone line to your receiver). See the connection
instructions on page 107, and more information ab out DISH Online on page 33.
MOVING ON-SCREEN LOGO
Whenever the receiver is turned off using the remote control or front panel POWER
button, you will see the DISH logo and helpful tips on your TV screen. This feature is
included with your receiver to assure you that the connections between your receiver and
TV(s) are not lost, and also provides useful information about your receiver and its
8
Introduction
Tips
features. Press the POWER or SELECT button on the remote control to resume watching
satellite TV programming. Make sure you are using the correct remote control.
TIPS
• Always have the latest software—Press POWER to turn off the the receiver when
you’re not using it. This way, the satellite can send updated software and guide data.
• Order Pay-Per-View programs and events with your remote control—Keep an
active telephone line connected to the receiver. Not only will you have Pay-Per-View
ordering at your fingertips, but you’ll also avoid any unnecessary charges.
QUESTIONS
• How do I find something to watch? Refer to page 5. For more information on finding
something to watch, see Chapter 3: Finding Programs to Watch.
• Why are some of the channels red in the Program Guide? The channels that are
red in the Program Guide are those which are not currently in your subscription. If
you’d like to watch those channels, call 1-800-333-3474 (DISH) or go to the website
at: www.mydish.com
• I’m looking at program information in a guide I bought at the grocery sto r e, but
nothing matches what’ s on my DISH receiver. Is something wrong? No, nothing’s
wrong. DISH programming data may vary from what you’ll find in a local TV
publication. For best results, use the Electronic Program Guide (EPG) on your
receiver, or you can order DISH Entertainment Magazine.
.
9
Questions
Chapter 1
Notes
10
About Your Satellite Receiver
Receiver & Remote Controls
What you’ll find in this chapter:
• SATELLITE RECEIVER OVERVIEW
• REMOTE CONTROL
• REMOTE CONTROL
• SATELLITE RECEIVER FRONT PANEL
• SATELLITE RECEIVER BACK PANEL
• USING THE ON-SCREEN MENUS
• USING TEXT FIELDS
11
Satellite Receiver Overview
Chapter 2
SATELLITE RECEIVER OVERVIEW
This section gives you an overview of your DISH satellite TV receiver system.
Satellite Receiver
This dual satellite-tuner receiver with integrated digital video recorder can view/record
standard-definition (SD) and high-defin ition (HD) DISH programming or view/record overthe-air (OTA) digital/HD broadcasts (when connected to an optional OTA antenna).
Remote Control
A remote control comes with your receiver:
• Ultra-High Frequency Pro (UHF Pro) signals allow your remote to control your DISH
receiver, even through walls or doors or from a nearby room. Be sure to set up the
remote control has been set up to operate the receiver (see page 72).
• Infrared (IR) signals are sent to other devices that you pr ogram your remote to control.
You must have an unobstructed line of sight to the controlled device for these control
signals to be recognized.
REMOTE CONTROL
The remote control gives you access to all the features of your dual satellite-tuner
receiver. You can set up the remote to control the satellite receiver and up to three other
devices (see page 76). These devices can be a TV, a VCR or DVD/Blu-ray Disc™ player,
and a third (AUX) device.
This section describes how to use the various fea tures on the rem ote control included with
your satellite TV system.
12
Satellite Receiver
Types of Remote Controls
Remote Control
The IR remote control uses infrared
(IR) signals to control the satellite
receiver.
IR signals travel only short distances
(60 feet or less), and cannot go
through walls or other solid objects.
You must point the remote control
directly at the receiver , with no objects
blocking the line of sight.
The remote control uses IR signals
to control both the receiver and any
other devices that it has been
programmed to operate. You must
point this remote directly at the
devices you want to control, with no
objects blocking your lines of sight to
them.
This remote control is identified by the
green number 1 at the bottom of the
front of the remote control.
OPTIONAL ACCESORY : IR/UHF-Pro
remote control uses UHF Pro signals
to control the satellite receiver.
UHF Pro signals travel long distances
and go through walls and other solid
objects.
To use the UHF Pro remote to control
the receiver, you must attach the
remote-control antenna to the jack on
the receiver’s back panel (see
page 14).
This remote control also uses IR
signals to operate any other devices
that it has been programmed to
operate. You must point the remote
control directly at these devices, with
no objects blocking the line of sight.
This remote control is identified by the
blank black key at the bottom of the
front of the remote control.
13
Remote Control
Chapter 2
Remote Control Batteries
1 Press down on the top of the battery cover and slide the cover off.
2 Take out all old batteries.
3 Put new batteries in. Make sure you match the plus (“+”) ends with the plus
4 Slide the cover back into place.
Low Battery Warning
The remote control comes with four AAA-sized batteries. When you replace
old batteries, you should replace all the batteries. Use batteries of the same
type, for example, all alkaline or carbon zinc. Don’t mix batte ries of different
chemistries. Alkaline batteries last longer than carbon zinc.
markings on the battery case.
When you see a low-battery warning message on your screen just be low the to p Program
Banner, th e batteries in your remote control are weak and need to be replaced.
Attach the Remote Antenna
Attach the remote-control antenna to the receiver's back panel REMOTE ANTENNA input
jack so that you can use your UHF Pro remote control. Without the remote-control
antenna properly attached, you cannot use the UHF Pro remote to control the receiver.
See Adjusting the Remote Control Antenna on page 74 for more detailed information
about improving the performance of your UHF Pro remote control.
14
Satellite Receiver
Remote Control Buttons
SAT Mode
Remote Control
Press once for Input
Input
Press and hold for Recover
Receiver Menu
Access features and settings
in your satellite receiver
Themes
Search for programs using Themes
Recall
Go back to last channel viewed
Info
Get info on programs
Search
Search for a program
Digital Video Recorder
(DVR) Buttons
Pause live TV and play
or record programming
Format
Format the picture to the
desired width to match
the program you are viewing
Picture-In-Picture
(PIP) Buttons
Watch two separate
programs at once
(in Single Mode)
Receiver Power & TV Power
Top button turns the receiver on/off,
Bottom button turns the TV on/off
(programming required)
Page Buttons
Page up/down in menus
Program Guide
Display the on-screen guide
Browse
See what is on other channels
while watching TV
Arrows/Select Buttons
Channel up/down, navigate
through menus/guides and
select a desired option
View Satellite Programming
Exit out of any menu/guide and
go back to viewing live TV
Shortcut Keys
(for future use)
Number Buttons
Enter a desired channel number,
or navigate through menus
System Wizard
Press and hold to set up
receiver and remote control
DishHOME
Explore interactive TV features
15
Remote Control
Chapter 2
TV Mode
Switch between TV inputs
TV Menu
TV/Video
Access menu features
available on some TVs
Mute
Turn TV volume on or off
Recall
Go back to last channel viewed
(or input, depending on your TV)
Picture-In-Picture
(PIP) Buttons
Watch two separate
programs at once
on TVs that support this
TV Power
top and bottom button
Turn TV on/off
Volume
Control TV volume
Arrows/Select Buttons
Channel up/down on TV,
navigate TV menus/modes
and select desired TV option
Number Buttons
Enter a desired channel
number on TV
16
Note: Remote operation is different on DISH TVs.
See your DISH TV User’s Guide for proper operation.
Satellite Receiver
Number Buttons
Enter a desired channel number
on your VCR, or navigate through
DVD or VCR menus
To use the features described in this section, make
sure your are in DVD mode by pressing the DVD Mode button.
You can also use this mode to operate a VCR instead of a DVD or Blu-ray Disc player.
Remote programming is required.
DVD/VCR Power
& TV Power
Top button turns the
DVD player/VCR on/off,
Bottom button turns
the TV on/off
Arrows/Select Buttons
Channel up/down on your VCR,
navigate through DVD or VCR
menus, and select desired option
Input
Switch VCR between its
TV and videotape mode
Pause
Pause a DVD or videotape
FWD
Forward a DVD or videotape
Play
Play a DVD or videotape
Back
Reverse a DVD or videotape
Stop
Stop playing or recording a videotape,
stop playing a DVD
Record
Record on a videotape
Press this
button for
DVD Mode
VCR Mode
Remote Control
17
Chapter 2
Satellite Receiver Front Panel
SATELLITE RECEIVER FRONT PANEL
Smart Card Door
Slot for a future
smartcard
TV1 and TV2
Power and
Record Lights
Left light indicates
power is on, right red
light indicates recording
Power
Turns receiver
power on/off
Mode
Not valid for
this receiver
Arrows
Change channels
up/down, and move
around in on-screen
menus and guides
System Info
Displays the
System Information
Screen
Mode Indicators
Not valid for the
ViP612c DVR receiver
Infrared Sensor/Blaster
Receives IR signals
from remote and sends
IR signals to remote and
other components
Note: Your receiver may look slightly different than the unit shown above.
SATELLITE RECEIVER BACK PANEL
Remote
Antenna
Connection to antenna
for optional IR/UHF Pro
remote control
Over-the-Air
antenna
Connection to an
OTA antenna
Satellite In
Connection to
your satellite dish
YPbPr/Component
Optional connection to
your high-definition
Audio/Video
High-quality standard-
definition connection
to your TV audio
Output
TV video input
Output
and video input
Digital Audio
Output connection
to a high-quality
digital sound
decoding system
S-Video
High-quality
standard-definition
connectionto your
TV video input
USB
Selects
menu items
Ethernet Port
your broadband
Select
Selects
menu items
HDMI
Output
Provides digital
audio and video
to your HDTV
Connect to
home network
Info
Displays
program
information
USB
Port
Connect to
multimedia
devices
Menu
Displays the
Main Menu
screen
Phone
Jack
Connect to your
telephone line
18
Note: Your receiver may look slightly different than the unit shown above.
Satellite Receiver
USING THE ON-SCREEN MENUS
The menus make using the receiver and selecting programs quick and easy. Use the
menus to control the receiver and to use its features, such as setting pa rental controls and
locks, choosing a program to watch, or creating a Favorites list.
Open and Close Menus
You can open the menus in either of two ways:
• Press the MENU button on the receiver front panel or re mote control to open th e Main
Menu, then access any of the other menus from the Main Menu.
• Use the following buttons on the remote control:
– Press GUIDE to open the Program Guide.
– Press THEMES (LEFT ARROW) when watching a program to open the Themes
and Search menu.
– Press BROWSE (RIGHT ARROW) to display the Browse Banner.
Using the On-screen Menus
To close a menu screen and return to watching a program, press VIEW LIVE TV.
Highlighting Menu Options
Use the remote control ARROWS to move the on-screen highlight to the menu option.
When you move the on-screen highlight, the name of the menu option becomes orange.
Selecting Menu Options
When you select a menu option, that option takes effect right away. You can select a menu
option in either of two ways:
• Move the highlight to the menu option using the remote
control ARROWS. Then press the SELECT button. In the
example, the option for the Program Guide is highlighted.
• If the option has a number next to it, press the matching
number button on the NUMBER PAD of the remote control.
When you use the NUMBER PAD, your choice both
highlights and selects the option; you do not need to move
the highlight to the option first.
List of Choices in the Menus
When you make a choice in a list, the receiver does not apply the change until you select
Save or Done on the screen. If you do not want to save any changes you have made on
the screen, then select Cancel to discard them. There are two types of lists:
19
Using Text Fields
Chapter 2
• A single choice list allows you to select only one choice at a time.
• A multiple choice list allows you to select more than one choice
Canceling a Procedure
You can cancel a procedure in any of three ways:
• If you want to return to watching a program, press the remote’s VIEW LIVE TV button.
• If you want to return to the previous menu, press the remote’s CANCEL button.
• Wait a few moments and the menu will timeout and close automatically, discarding
If you select another choice, your previous choice is deselected.
at one time. If you select another choice , your p revious cho ice(s)
also stays selected. To deselect a choice, select it again.
any changes you have made on the screen.
USING TEXT FIELDS
When you use some of the features on your receiver, you might be required to enter
information, such as the name of a movie when using the Search feature, into areas on
the screen called text fields. There are two basic ways for you to enter this information:
• Using the On-Screen Keyboard
• Pressing the remote-control NUMBER PAD buttons
Using the Virtual Keyboard
Use the virtual keyboard letters and numbers to type in the
information. Use the LEFT, RIGHT, UP, and DOWN
ARROWS to navigate around the keyboard on screen. Press
SELECT to choose each character.
Using the Number Pad
Use the letters printed with the NUMBER PAD digits on the
remote control—just like on some phones—while the highlight
is in the field. For example, when looking for the channel and
times to watch Rudy Friml Presents, you press the 7 button
three times for an R, the 8 button two times for a U, 3 one time
for a D, and 9 three times for a Y, to type in the word “Rudy.”
20
Satellite Receiver
While in the Text Field
When the cursor is in the text field:
• Press the LEFT ARROW to delete characters.
• Press FORMAT(*) to backspace without deleting characte rs.
• Press 0 to enter a blank space, such as between words.
• Use the RIGHT ARROW to forward space without deleting
characters.
Questions
QUESTIONS
• Why does the receiver have two satellite TV tuners? With a dual-tuner receiver,
you can use the PIP functions and see two satellite channels on your TV at once. You
can also watch a program on one channel while your DVR is recording a program on
another channel for you to play back later.
TIPS
• You can use the Front Panel Locks to prevent the receiver from being changed
accidentally. See page 51 for instructions on how to use this feature.
• If you would like to put the receiver in a remote location (such as inside a closet or
cabinet), be sure to get the replacement remote control that uses UHF Pro signals
(instead or in addition to IR) to control TV1. Call your DISH retailer or go to the website
www.mydish.com
• To use a UHF Pro remote control, be sure to attach the Remote Control Antenna to
the connection on the back of your receiver. See page 14 for more details.
• On remote control, press the FORMAT(*) button to change the aspect ratio (image
shape displayed) for any HD programming being shown on the TV.
, select Products under Upgrades, then Remotes & Accessories.
21
Notes
Chapter 2
Notes
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