Dish 612 User Guide

To subscribe to programming,

or for assistance with installing

or using the system,

visit mydish.com/chat or

call Customer Service at

Warning and Attention Symbols

You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other procedures require special attention.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the apparatus.

For Your Safety

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to the apparatus and/or personal injury or death to you. There are no user-serviceable parts inside the receiver. Opening the receiver case or making unauthorized changes will void the warranty.

Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

Important Software Notice

As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a nonroutine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically download improvements.

In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the public to download from echostar.com.

Equipment and Software Covered by this User’s Guide

This User Guide covers the ViP612™ DVR receiver, and software models ViP612. This Guide may cover other devices not listed here.

Copyright © 2012 EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved. The information in this User Guide may change without notice. We may issue revisions to tell you about such changes. Please send comments or questions about this User Guide to: Technical Publications, EchoStar Technologies L.L.C., 90 Inverness Drive

Circle East, Englewood, Colorado 80112. Part Number: 188342 Printed in the United States of America. DISH is a registered trademark of DISH Network L.L.C. For information about DISH, please visit our website at mydish.com. We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the

registered owners. Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. This equipment may incorporate copyright protection technology that is protected by U.S. patents, patent applications, and/or other

intellectual property rights. Use of such copyright protection technology is intended for home and other limited pay-per-view uses only unless otherwise authorized. Reverse engineering or disassembly is prohibited.

Important Safety Instructions .........................vii

Introduction ........................................................1

WELCOME....................................................................2

OW TO USE THIS GUIDE .............................................2

BOUT YOUR DISH ACCOUNT......................................3

ATCHING TV NOW .....................................................4

DDITIONAL SERVICES .................................................6

BOUT SATELLITE TV RECEPTION................................7

HY CONNECT TO A PHONE LINE OR BROADBAND .......7

OVING ON-SCREEN LOGO ..........................................8

Satellite Receiver ...............................................9

SATELLITE RECEIVER OVERVIEW ................................10

ATELLITE RECEIVER FRONT PANEL...........................10

ATELLITE RECEIVER BACK PANEL ............................10

EMOTE CONTROL.....................................................11

SING THE ON-SCREEN MENUS ..................................15

SING TEXT FIELDS ...................................................17

Table of Contents

Watching TV .....................................................19

CHANGING CHANNELS................................................20

U U U

Pay Per Programs ............................................25

PAY-PER-VIEW...........................................................26

SING THE PROGRAM GUIDE ......................................20

SING THE BROWSE BANNER.....................................21

SING THEMES AND SEARCH......................................22

DISH O

ONSIDERATIONS.......................................................28

N DEMAND.....................................................26

Favorites Lists ..................................................31

WHAT ARE FAVORITES LISTS? ...................................32

REATING OR CHANGING FAVORITES LISTS ................32

AMING FAVORITES LISTS..........................................33

SING FAVORITES LISTS ............................................34

Locks ................................................................. 35

WHAT ARE LOCKS? ...................................................36

REATING OR CHANGING RATINGS LOCKS..................36

REATING OR CHANGING CHANNEL LOCKS ................40

OCKING OR UNLOCKING PAY-PER-VIEW CHANNELS ..41

IDING ADULT CONTENT OR LOCKED CHANNELS........41

OCKING OR UNLOCKING THE FRONT PANEL ..............42

REATING OR CHANGING A PASSWORD......................43

OCKING AND UNLOCKING YOUR RECEIVER................44

Interactive TV ....................................................45

DISHHOME INTERACTIVE TV .....................................46

USTOMER SERVICE ..................................................46

Table of Contents

Digital Video Recording ...................................47

WHAT IS DVR?..........................................................48

AUSING A PROGRAM ................................................48

EVERSING, FAST FORWARDING, AND SKIPPING .........49

LOW MOTION AND FRAME-BY-FRAME.......................49

ECORDING A LIVE PROGRAM....................................50

LAYING A RECORDED PROGRAM...............................50

ELETING RECORDED PROGRAMS..............................51

ROUPING AND SORTING RECORDED PROGRAMS .......51

NABLING RECORD LINK ............................................52

Record Future Programs .................................53

TIMERS AND RECORDINGS..........................................54

SING THE TIMERS LIST .............................................55

SING THE DAILY SCHEDULE......................................56

REATING AN AUTOMATIC TIMER................................58

REATING A MANUAL TIMER ......................................58

REATING A DISHPASS™ TIMER...............................59

ELETING A TIMER.....................................................60

Remote Control Setup .....................................63

IMPROVING RECEIVER CONTROL .................................64

PERATING OTHER DEVICES ......................................66

HE RECOVER BUTTON ..............................................77

ENDING DISCRETE POWER ON AND OFF ...................78

iii

Table of Contents

Customizing Receiver ......................................79

USING MULTIMEDIA ....................................................80

U C C U S R S

NACTIVITY STANDBY ..................................................91

Connections .....................................................93

CONNECTING TO YOUR DISH SYSTEM ........................94

SING CALLER ID ......................................................83

USTOMIZING THE GUIDE AND CHANNEL LISTS ...........85

HANGING LANGUAGES..............................................87

SING CLOSED CAPTIONING.......................................88

ETTING UP AUDIO OUTPUT .......................................89

ESETTING TO FACTORY DEFAULTS ...........................90

CHEDULING RECEIVER UPDATES...............................91

ONNECTING AN OVER-THE-AIR ANTENNA..................96

CANNING FOR OVER-THE-AIR CHANNELS..................96

SING TROUBLESHOOTING TOOLS............................100

Reference ........................................................ 103

TROUBLESHOOTING TABLES.....................................104

EMOTE CONTROL DEVICE CODES ...........................115

Appendix ......................................................... 121

LIMITED WARRANTY .................................................122

ESIDENTIAL CUSTOMER AGREEMENT ......................123

R FCC C

OMPLIANCE ...................................................131

Index ................................................................ 133

Important Safety Instructions

1 Read these instructions. 2 Keep these instructions.

3 Heed all warnings. 4 Follow all instructions. 5 Do not use the apparatus near water. 6 Clean only with a dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including

amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades

with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and

the point where they exit from the apparatus.

11 Only use attachments/accessories specified by the manufacturer. 12 Unplug the apparatus during lightning storms or when unused for long periods of time. 13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been

damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into it, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14 The power plug must be readily accessible so that the apparatus can be easily disconnected from the AC

power.

15 The receiver is still connected to the AC power whenever it is plugged into a live power outlet, even if it is

turned off using the remote control or front panel buttons.

16 No flame sources, such as lit candles, should be placed on the equipment. 17 The apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids, such as vases,

shall be placed on the top of it.

18 Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver

power cord by gripping the power plug, not the cord.

19 Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock. 20 Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous

voltage points or short out parts. This could cause fire or electrical shock.

21 Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or

circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as contact with them can be fatal.

22 Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous

voltage and will void the Limited Warranty. Refer all servicing to authorized service personnel.

23 Unplug the receiver from the AC power outlet before cleaning. 24 Do not place the receiver in an enclosure such as a cabinet without proper ventilation. 25 Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If the

receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.

Safety

26 Use an outlet that contains surge suppression or ground fault protection. During an electrical storm

or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. These actions provide additional protection against damage caused by lightning or power line surges.

27 Tighten all of the coaxial cable connections only by hand. If you use a wrench, you may overtighten

the connections and damage your equipment.

CAUTION—To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

Proper Care of Your Equipment

• Always handle the satellite receiver carefully. Excessive shock and vibration can damage the hard drive.

• If the equipment is turned on and needs to be moved, unplug the equipemnt and let it sit for at least 30 seconds before moving it.

• The use of accessories or attachments not recommended by the receiver manufacturer voids the Limited Warranty.

• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and vibration.

On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and associated TV warranty coverage.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the antenna assembly.

• Increase the separation between the equipment.

• Connect the equipment into an outlet on a circuit different from that to which the DISH receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to

the point of cable entry as practical.

Satellite Dish

Coaxial Cable

Ground Clamp

Antenna Discharge Unit

Grounding Conductors

(NEC Section 810-21)

from Satellite Dish Electric Service Equipmen

Ground Clamps

Power Service Grounding Electrode System (NEC Art. 250, Part H)

Introduction

Introduction to DISH Services

What you’ll find in this chapter:

• WELCOME

• HOW TO USE THIS GUIDE

• ABOUT YOUR DISH ACCOUNT

• WATCHING TV NOW

• ADDITIONAL SERVICES

• ABOUT SATELLITE TV RECEPTION

• WHY CONNECT TO A PHONE LINE OR

BROADBAND

• MOVING ON-SCREEN LOGO

Chapter 1

Welcome

WELCOME

HOW TO USE THIS GUIDE

Thank you for choosing DISH. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH consistently provides the latest products and satellitedelivered services—with high performance, ease of operation, and a wide variety of entertainment options.

Your new DISH Digital Video Recorder (DVR) receiver has three tuners (two satellite and one over-the-air) for recording and playback in standard or high definition. Additionally, the DVR features and a host of other functions make it one of the most versatile and exciting devices in home entertainment.

This satellite receiver lets you decide how you watch TV. You can record and play back audio and video with full digital quality. You can pause a live program and not miss any of the action or you can record a program to watch later, without a DVR/VCR.

This section explains how the guide is divided and the conventions used throughout.

Guide Overview

This guide contains several chapters to make it easy for you to find what you need:

• Chapter 1—Introduction gives you a brief overview of DISH and your new receiver.

• Chapter 2—Satellite Receiver explains the basic features of your system and how to

use the remote control, front panel buttons, and back panel connections.

• Chapter 3—Watching TV describes how to change channels and look for programs.

• Chapter 4—Pay Per Programs shows you how to order and watch Pay-Per-View and

DISH On Demand programs.

• Chapter 5—Favorites Lists explains how to create, name, and use favorites lists.

• Chapter 6—Locks explains how to set locks and passwords.

• Chapter 7—Interactive TV describes how to use the DishHOME Interactive TV

features of your satellite TV system.

• Chapter 8—Digital Video Recording explains how to use the recording features of your satellite TV receiver to maximize your viewing pleasure.

• Chapter 9—Record Future Programs shows you how you can record and play back your favorite programs when you want to watch them.

• Chapter 10—Remote Control Setup contains instructions for programming your remote to control your satellite receiver and equipment like a TV, DVD, or VCR.

• Chapter 11—Customizing Receiver shows you how to customize your receiver.

• Chapter 12—Connections explains how to connect your satellite receiver to your TV

and other equipment, such as a TV, DVD, or VCR.

• Reference includes troubleshooting steps for common issues and remote control device codes.

• Appendix includes the warranty, the Residential Customer Agreement, and FCC compliance information.

Introduction

About Your DISH Account

Guide Conventions

• The names of remote control buttons are all uppercase.

Example: Press SAT.

• On-screen options are bold

Example: Select System Setup.

• Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control. Example: Select the Locks option.

• Back panel connections of the satellite receiver are small uppercase. Example: Look at the S

• The instructions in this guide are shown in two ways: – Instructions in the form of pictures are handy if you’d like to learn something

quickly. These instructions are numbered left to right as shown in the sample below.

– Instructions that are written out are helpful if you’d like to learn more details.

ATELLITE IN connections.

ABOUT YOUR DISH ACCOUNT

This section describes how to order your packages and provides information on how to find information about your DISH account.

Ordering Your Programming Packages

Before you can enjoy your new receiver, order your programming packages. You can also add programming using the Customer Support Application through DishHOME (see page 46 for more details).

1-800-333-DISH (3474)

Call

and request

programming

Chapter 1

Watching TV Now

1 Press POWER on the front panel to turn on the receiver. 2 Press SYSTEM INFO on the front panel to display the receiver’s System Info screen on

the nearby TV screen.

3 Call 1-800-333-DISH (3474) and tell the Customer Service Center the system has been

installed and you would like to begin receiving services. A representative will explain the available program packages. Give the representative information from the System Info screen, as requested.

4 Your services will be turned on via the satellite signal. This process usually takes just a

few minutes.

5 Select Done.

Where to Find Information on Your Account

If you want to know about charges to your DISH account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following:

• Go to our website at mydish.com/myaccount.

• Press MENU on your remote control and then select Customer Service.

• Call DISH by calling 1-800-333-DISH (3474).

Note: Additional authorization may be required before high definition programming and/or over-the-air broadcasts can be viewed; additional fees may apply.

WATCHING TV NOW

After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch, pause live TV, and record your favorite shows.

Introduction

Watching TV Now

Finding a Program to Watch

If you want to know more about watching TV, see Chapter 3—Watching TV starting on page 19.

Pausing Live TV

Here’s something you can’t do with regular old TV: pause live TV because someone’s at the door or calling you on the phone. For more about the pause feature of your receiver, see Pausing a Program on page 48.

Chapter 1

Additional Services

Recording and Playing Back a Program

Take this tour to learn how to make basic recordings of your favorite shows. For more about the DVR features of your receiver, see Chapter 8—Digital Video Recording starting on page 48.

ADDITIONAL SERVICES

Pay-Per-View

Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 26. Be sure to connect an active phone line or broadband Internet connection to your receiver before you order a Pay-Per-View event (see the instructions on page 95).

DISH On Demand

Enjoy movies and other programming any time without schedules, without waiting, and without leaving your home. For details on ordering DISH On Demand events, see page 27.

DishHOME

On DishHOME (press DISH on your remote control), you’ll find news, sports, weather information, TV and movie buzz, customer service, games, and more.

ABOUT SATELLITE TV RECEPTION

Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.

Rain and Snow Fade

Heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your programming service. Your service will return after the weather condition has passed. Aiming the satellite dish to get the strongest signal during installation helps prevent rain and snow from interrupting the signal.

Solar Interference

Introduction

About Satellite TV Reception

Twice a year, the sun moves to a position behind the DISH satellite as it orbits the Earth. This event occurs during a few days at the beginning of the spring and the beginning of the autumn and lasts only a few minutes.

During these brief periods, you will not be able to see programs on DISH. When the sun has moved from behind the satellite, the programs reappear. This is an unavoidable natural event and has an adverse effect on many satellite program providers.

WHY CONNECT TO A PHONE LINE OR BROADBAND

Your satellite receiver is equipped with a standard telephone jack that you use to connect to an active telephone line. Keep the receiver connected to an active telephone line so that you are able to order pay-per-view programs using your remote control, use all of the DishHOME Interactive TV features, and use other services from DISH (see the instructions on page 95).

Your satellite receiver can be connected to your broadband home network. Currently this connection allows you to order pay-per-view programs using your remote control, as well as providing access to additional features and servces (see connection instructions on page 94).

Chapter 1

Moving On-screen Logo

MOVING ON-SCREEN LOGO

Whenever the receiver is turned off using the remote control or front panel POWER button, the DISH logo and helpful tips displays on your TV screen. This feature is included with your receiver to assure you that the connections between your receiver and TV(s) are not lost and also provides useful information about your receiver and its features. Press POWER or SELECT on the remote control to resume watching satellite TV programming.

TIPS

• Always have the latest software—Put the receiver into standby when you’re not using it.

• Order Pay-Per-View with your remote control—Keep an active phone line or broadband Internet connection connected to the receiver to give you Pay-Per-View and On Demand programs at your fingertips..

QUESTIONS

• How do I find something to watch? Refer to page 4. For more information on finding something to watch, see Chapter 3 —Watching TV.

• Why are some of the channels red in the Program Guide? The channels that are red in the Program Guide are those which are not currently in your subscription. If you’d like to add channels, call 1-800-333-DISH (3474), go to mydish.com/myaccount, or use the Customer Support Application through DishHOME (see page 46 for more on the Customer Support Application).

• I’m looking at program information in a guide I bought at the grocery store, but nothing matches what’s on my DISH receiver, is something wrong? No. DISH

programming may vary from what you’ll find in a local publication. For best results, use the Program Guide on your receiver or order DISH Entertainment Magazine.

Satellite Receiver

About Your Satellite Receiver

What you’ll find in this chapter:

• SATELLITE RECEIVER OVERVIEW

• SATELLITE RECEIVER FRONT PANEL

• SATELLITE RECEIVER BACK PANEL

• REMOTE CONTROL

• USING THE ON-SCREEN MENUS

• USING TEXT FIELDS

Chapter 2

Satellite Receiver Overview

SATELLITE RECEIVER OVERVIEW

• This receiver is an advanced MPEG-4 dual-tuner, single-TV high-definition (HD)

satellite receiver with integrated digital video recorder (DVR).

• View and record DISH high-definition (HD) and standard-definition (SD) programming.

• Watch one program while recording another program, or record two programs while

watching a pre-recorded program.

• View and record digital over-the-air broadcasts using the receiver’s built-in digital over-the-air tuner.

SATELLITE RECEIVER FRONT PANEL

SATELLITE RECEIVER BACK PANEL

Over-the-Air

Antenna In

Input connection

to your over-the-air

antenna

Satellite In

Connection to

your satellite dish

TV Set Out

Audio and video connection to your standard-definition

TV input

USB Port

Connect to multimedia

devices

Remote

Antenna

Connection to remote control

antenna

HDMI

Output

Provides digital

audio and video

to your HDTV

*Some USB multimedia devices may not be compatible.

Ethernet

Port

Connect to

your broadband

home network

YPbPr/

Component

Output

Optional connection to

your high-definition

TV video input

Audio/Video

Output

High-quality standard-

definition connection

to your TV audio

and video input

S-Video

High-quality standard

definition connection

to your TV video input

Digital Audio

Output connection

to a high-quality

digital sound

decoding system

Phone Jack

Connect to your

telephone line

REMOTE CONTROL

The remote control gives you access to all the features of your satellite receiver. You can set up the remote control to operate the satellite receiver and up to three other devices (see page 66). These devices can be a TV, a DVD or VCR player, and a third device.

The remote control uses IR (infrared) signals to control the receiver and other equipment. IR signals travel short distances (up to 40 feet) and cannot go through walls or other solid objects. With IR signals, you must point the remote control directly at the equipment you want to control, with no objects to block the signal path.

Batteries

The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. Don’t mix batteries of different kinds. To change the batteries:

Satellite Receiver

Remote Control

1 Press down on the top of the battery cover and slide the cover off. 2 Take out all of the old batteries. 3 Put the new batteries in. Make sure you match the plus (“+”) ends with the

plus markings on the battery case.

4 Slide the cover back into place.

Low Battery Warning

When you see a low battery warning message on your screen below the Program Banner, the batteries in your remote control are weak and need to be replaced.

Chapter 2

Remote Control

Remote Control Buttons—SAT Mode

To use the features described in this section, make

sure you are in SAT mode by pressing the SAT Mode button.

Input

Press once for Input,

Press and hold

for Recover

Receiver Menu

Accesses receiver

features and settings

Volume and

Mute Buttons

Controls TV volume

Programming required

Themes

Searches for programs

using Themes

Recall

Returns to last

channel viewed

Info

Retrieves information

on programs

Searches for a program

Shortcut Keys

(for future use)

Digital Video

Recorder (DVR)

Buttons

Pauses live TV and

plays or records

programming

Format

Formats the picture to the desired width

to match the program

you are viewing

Press this button for SAT Mode

SAT

Receiver Power & TV Power

Top button turns the receiver on/off, Bottom button turns the TV on/off

Page Buttons

Pages up/down in menus

Program Guide

Displays current and future satellite program listings

Browse

View what is on other channels while watching TV

Cancel

Returns to previous menu or to watching a program

Arrows/Select Buttons

Channel up/down, navigates through menus, and selects a desired option

View Satellite Programming

Exits out of any menu guide and returns to viewing live TV

Number Buttons

Enter a channel number, or navigate through menus

DishHOME

Explore interactive TV features

Remote Control Buttons—TV Mode

Satellite Receiver

Remote Control

To use the features described in this section, make

sure you are in TV mode by pressing the TV Mode button.

Remote programming is required.

Press this button for TV Mode

Input

Switches between

TV inputs

TV Menu

Accesses menu

features available

on some TVs

Mute

Turns TV volume

on or off

Recall

Returns to last

TV channel viewed

TVTV

Receiver Power & TV Power

Turns the TV on/off

Volume

Controls TV volume

Up/Down Arrow Buttons

Channel up/down on TV

Number Buttons

Enter a desired TV channel number

Note: Remote operation is different on DISH TVs.

See your DISH TV User's Guide for proper operation.

Chapter 2

Remote Control

Remote Control Buttons—DVD Mode

To use the features described in this section, make

sure you are in DVD mode by pressing the DVD Mode button.

You can use this mode to operate your VCR player instead of a DVD.

DVD/VCR Power

& TV Power

Top button turns the

DVD player/VCR

power on and off,

Bottom button turns

the TV on and off

Input

Switches DVD between

its TV & DVD mode

DVD

Remote programming is required.

Press this button for

DVD Mode

Up/Down Arrow Buttons

Channel up/down on DVD or VCR

Back

Reverses a DVD or

rewinds a videotape

Stop

Stops playing a DVD,

stops playing or

recording a

videotape

Record

Records on a

CD or videotape

Pause

Pauses a DVD or videotape

FWD

Forwards a DVD or videotape

Play

Plays a DVD or videotape

Number Buttons

Enter a channel number for DVD or VCR

USING THE ON-SCREEN MENUS

The on-screen menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list.

Open and Close Menus

You can open the menus in either of two ways:

• Press MENU on the remote control to open the Main Menu, then select any of the other menus from the Main Menu.

• Use the following buttons on the remote control to quickly open certain features:

– Press GUIDE to open the Program Guide.

– Press THEMES (LEFT ARROW) when watching a program to open the

Themes and Search menu.

Satellite Receiver

Using the On-screen Menus

– Press BROWSE (RIGHT ARROW) to display the Browse Banner.

– Press DVR to access the My Recordings List on DISH On Demand.

To close a menu and return to watching a program, press VIEW LIVE TV.

Highlighting Menu Options

Use the remote control ARROWS to move the on-screen highlight to menu options. When you move the on-screen highlight, the option turns amber.

Chapter 2

Using the On-screen Menus

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can select a menu option in one of two ways:

• Move the highlight to the menu option using the remote control ARROW buttons. Then press SELECT to choose the highlighted option. In the example, Program Guide is highlighted.

• If an option has a number next to it, press the number on the remote control NUMBER PAD that matches the option. When you use the NUMBER PAD, you do not need to highlight the option or press the SELECT button.

Program Guide

Themes & Search Customer Support Multimedia Locks System Setup Daily Schedule Preferences DISH On Demand Cancel

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until you select Save or Done. If you do not want to save any changes, select Cancel to discard all the changes made in the menu.

There are two types of lists:

• A single choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected.

2 3 4 5 6 7 8 9 0

• A multiple choice list allows you to select more than one choice

at one time. If you select another choice, your previous choice(s) stays selected.

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press VIEW LIVE TV.

• If you want to return to the previous menu, press CANCEL.

• If you wait a few moments, the menu closes automatically, discarding

any changes you have made.

USING TEXT FIELDS

When you use features on the receiver, you might be required to enter information, such as the name of a movie when using Search, into areas known as text fields. Your receiver has two ways to enter the information:

• On-screen keyboard

• Remote Control NUMBER PAD

Using the On-screen Keyboard

Use the on-screen keyboard letters to type the information. Use the LEFT, RIGHT, UP, and DOWN ARROWS to navigate around the keyboard. Press SELECT to enter the characters you want.

Using the Remote Control Number Pad

Satellite Receiver

Using Text Fields

Use the letters above the NUMBER PAD on the remote control—just like on a telephone—while the highlight is in the field. For example, when looking for the channel and times to watch Rudy Friml Presents, you press 7 three times for an R, 8 two times for a U, 3 one time for a D, and 9 three times for a Y to spell the word “Rudy.”

While in the Text Field

When the cursor is in the text field:

Press the LEFT ARROW to delete characters.

Press FORMAT (*) to backspace without deleting characters.

Press 0 to enter a blank space, such as between words.

Use the RIGHT ARROW to forward space without deleting characters.

Chapter 2

Tips

TIPS

• If you do not do anything in a menu for several minutes, the menu automatically

closes. This discards any changes you made and displays the program you were watching.

• On the remote control, press * (FORMAT) on the remote control to change the aspect ratio (display shape) of HD and SD channels.

Watching TV

Finding Programs to Watch

What you’ll find in this chapter:

• CHANGING CHANNELS

• USING THE PROGRAM GUIDE

• USING THE BROWSE BANNER

• USING THEMES AND SEARCH

Chapter 3

Changing Channels

CHANGING CHANNELS

There are two basic ways to change the channel on your satellite TV receiver:

• Use UP and DOWN ARROWS on your remote control.

• Enter a channel number with the NUMBER PAD.

Using the Up and Down Arrows

While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control. You can also change the channels the same way using the UP and DOWN ARROWS on the receiver front panel.

Entering a Channel Number

While watching live TV, if you know the specific channel you want to watch, enter the channel number using the NUMBER PAD on the remote control.

USING THE PROGRAM GUIDE

You can use the Program Guide to see what programs are on, to change channels, and to set up recordings. To access the guide, press GUIDE.

• A red background behind a channel usually means you have not subscribed to the channel. After you subscribe to a channel, you can view it. To subscribe to a channel, visit our website at mydish.com/upgrades or call 1-800-333-DISH (3474).

• A yellow background behind a channel is for digital over-the-air channels. See page 96 for instructions to connect an over-the-air antenna (optional) to your receiver.

• A green background behind a channel means that you can use your remote control to add the channel to your subscription. Press SELECT and follow the on-screen messages to order the channel.

Watching TV

Using the Browse Banner

• The Program Guide shows which Favorites List is active. If All Chan is active, the

Program Guide shows all available channels, whether or not you subscribe to them. The My Channels list shows only the channels in your subscription. The My HD Channels list shows only the HD channels in your subscription. If you activate another list, the Program Guide shows only the channels on that list. See page 32 for information on Favorites Lists.

• The Program Guide shows programs currently showing and coming on within the next nine days. The guide does not show programs that have ended.

While using the Program Guide, you can:

• Press PAGE UP or PAGE DOWN to move a page at a time.

• Enter the number of hours you want to skip, and then press the RIGHT/LEFT ARROW

to move forward or back in the schedule.

• Press SKIP FWD and SKIP BACK to move forward or back a day at a time.

USING THE BROWSE BANNER

Use the Browse Banner to see what other programs are on and not miss any of a program you are watching. Press the RIGHT ARROW (BROWSE) button to open the browse banner.

Chapter 3

Using Themes and Search

When the Browse Banner is open, the program information of the current channel displays at the top of the screen, and the Browse Banner displays at the bottom of the screen. The Browse Banner displays program information for the current and upcoming program on other channels. Press the UP or DOWN ARROWS to view the program information for other channels.

USING THEMES AND SEARCH

Use the Themes and Search feature to find exactly what you want to watch. This section shows you how to use Themes to find your favorite programs by type (such as movies, sports, or news), or by keyword (if you’re looking for a particular actor or description).

You can list and choose programs by the theme of their contents, for example, just movies or just sports. Use Themes and Search to quickly find programs based on the following:

• Theme and Sub-Theme. Search for programs by category (such as Movies or Sports). Use sub-theme to narrow the type of program. The Sub-Theme feature is different for each Theme category.

• Keyword. Use this selection to be even more specific (for example, actor or description). You can even search for something to watch just by Keyword. This feature also categorizes programs on off-air channels (if an over-the-air antenna is connected to the receiver as described on page 96). You can search for events two ways:

– Select Title to search for the words that appear in the title of a program. – Select Info to search for words that are in the program description or title.

Enter the Keyword(s) in the Search Criteria Field in one of two ways:

– Use the on-screen keyboard.

– Use the letters on the NUMBER PAD.

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