Dish 522.625 User Guide

Contents

Safety Instructions..........................................................................iii

Chapter 1 - Introduction ..................................................................1

Welcome ...............................................................................................1

About this Receiver ..............................................................................2

Overview ...............................................................................................4

Getting Started .....................................................................................6

Quick Tour of Basic Features ...............................................................7

Quick Tour of the Menus ......................................................................9

Quick Tour of Digital Video Recorder Features ..................................14

Quick Tour of Watching One Program While Recording Others ........18

Quick Tour of Picture-in-Picture (PIP) ................................................19

Satellite Television ..............................................................................21

Satellite Signal Quality ........................................................................21

Chapter 2 - Receiver Description and Installation ......................23

Receiver Front Panel ..........................................................................23

Receiver Back Panel ..........................................................................24

Remote Controls .................................................................................26

Connecting the Receiver to a Nearby TV ...........................................29

Connecting the Receiver to the TV(s) in Another Room(s) ................31

Programming the Recover Button ......................................................35

Changing the TV1 and TV2 Output Channels ....................................36

Connecting the Receiver to the Phone Line .......................................37

Connecting the Receiver to a Dish Antenna System ..........................38

Optional - Connecting VCRs to the System .......................................41

Optional - Connecting to an Off-Air Antenna or Cable .......................42

Optimize Your Remote Controls .........................................................43

Setting Up TV1 to Operate in UHF Pro ..............................................45

Setting Up TV1 to Operate in IR .........................................................46

Chapter 3 - Using the System .......................................................47

Using Single and Dual Modes ............................................................47

Using the Remote Controls ................................................................51

Using the Menus .................................................................................56

Changing Channels ............................................................................60

Using the Program Guide .................................................................. 60

Displaying Program Information .........................................................62

Using Favorites Lists ..........................................................................64

Using Timers ......................................................................................67

Watching One Program While Recording Another .............................73

Using the DVR Features .....................................................................80

Using Themes and Search .................................................................87

Using Locks ........................................................................................90

Page i

Contents

Personal Identification Number .........................................................100

Using Caller ID .................................................................................100

Resetting Receiver to Factory Default Settings ................................101

Changing Program Languages .........................................................102

Updates .............................................................................................103

Control Other Devices with the Remote Controls .............................104

Testing the System ...........................................................................116

Chapter 4 - Reference.................................................................. 119

Troubleshooting Tables ....................................................................120

Device Codes ....................................................................................131

Appendix ..................................................................................... 137

Limited Warranty ...............................................................................137

Residential Customer Agreement .....................................................139

FCC Compliance ...............................................................................146

Index ............................................................................................. 149

Page ii

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Use only attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods of time.

13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNING—Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.

14. The power plug must be readily accessible so that the apparatus can be easily disconnected from the AC power.

The receiver is still connected to the AC power whenever it is plugged into a

15. live power outlet, even if it is turned off using the remote control or front panel buttons.

16. No flame sources, such as lit candles, should be placed on the equipment.

17. Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver power cord by gripping the power plug, not the cord.

18. Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock.

Page iii

Safety

19. Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous voltage points or short out parts. This could cause fire or electrical shock.

20. Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as contact with them can be fatal.

21. Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage and will void the Limited Warranty. Refer all servicing to authorized service personnel.

22. Unplug the receiver from the AC power outlet before cleaning.

23. Do not place the receiver in an enclosure such as a cabinet without proper ventilation.

24. Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.

25. Use an outlet that contains surge suppression or ground fault protection. During an electrical storm or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. These actions provide additional protection against damage caused by lightning or power line surges.

26. Tighten all of the coaxial cable connections only by hand. If you use a wrench, you may overtighten the connections and damage your equipment.

CAUTION—To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.

Note to Satellite TV System Installer: This reminder is provided to call the

satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in

particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.

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Proper Care of Your Equipment

• Always handle the receiver carefully. Excessive shock and vibration can damage the hard drive.

• If the equipment is turned on and needs to be moved, unplug the equipment and let it sit for at least 30 seconds before moving it.

• The use of accessories or attachments not recommended by the receiver manufacturer voids the Limited Warranty.

• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and vibration.

On some TVs, the presense of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and associated TV warranty coverage.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the antenna assembly.

• Increase the separation between the equipment.

• Connect the equipment into an outlet on a circuit different from that to which the DISH Network receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Safety Tips

• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty.

• Make sure that the outdoor parts of the antenna system are grounded in accordance with local, state, federal, and National Electrical Code (NEC) requirements.

Page v

Safety

Notes

Page vi

Chapter 1

Introduction

Congratulations on choosing DISH Network. You are about to experience the excitement and convenience of Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH Network consistently provides state-of-the-art products and satellite-delivered services—with high performance, ease of operation, and a wide variety of entertainment options.

Welcome

You’re about to enjoy a Digital Video Recorder!

This satellite receiver lets you decide how you watch TV. You can record and play back audio and video with full digital quality. You can pause a live program and not miss any of the action, or you can record a program to watch later, without a VCR.

Important Information About This Receiver

• Always handle the satellite receiver carefully. Avoid excessive shock and vibration at all times as this can damage the hard drive.

• If you have the receiver turned on and need to move it, be sure to unplug the receiver and let it sit for at least 30 seconds before moving it.

• Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F while the unit is operating.

• If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.

• Avoid installing the receiver on top of or underneath another electronic device (such as an audio receiver or amplifier), as this can cause heat build-up and vibration.

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Chapter 1

Introduction

About this Receiver

Your DISH Network satellite receiver has features that make watching TV more exciting. Along with the DVR functions, you are about to discover new ways to make programming choices.

Single and Dual Modes

The satellite receiver can be installed and operated in one of two ways:

Single Mode

Single Mode provides to a single TV dual-tuner features like Picture-inPicture (PIP) and the ability to watch one program while recording another.

1 2

IR Remote

Control

Nearby TV

earby TV

Page 2

Dual Mode

Dual Mode uses TV1 outputs to deliver programming to the nearby TV, and TV2 outputs to deliver programming to the remote TV(s).

While in Dual Mode, you can use this two-tuner satellite receiver to watch different programs in two locations:

• Nearby TV—Programming from the receiver is delivered to the TV near the receiver using starndard audio/video cables.

• Remote TV—Programming from the receiver is delivered to a TV located in another room using existing in-home coaxial cable.

Remote TV

About this Receiver

High Output

Modulator

UHF Antenna

1 2

Nearby TV

earby

IR Remote

Control

Remote Controls

Two remote controls come with your receiver:

• An Infrared (IR) remote is provided to control programming for the nearby TV. This remote is labeled with a green number 1, which matches similar markings on the receiver’s output connections and in the menus for the nearby TV.

• An Ultra-High Frequency Pro (UHF Pro) remote is provided to control programming to a remote TV. This remote is labeled with a blue number 2, which matches similar markings on the receiver’s output connections and in the menus for the remote TV.

Existing

Cable

System

UHF Remote Control

Page 3

Chapter 1

Introduction

Overview

Before you use your satellite receiver, you need to install the system or

have it installed by a professional technician. For a professional installation, please call the Customer Service Center at 1-800-333-DISH (3474). If you install the system yourself, use the instructions in Chapter 2.

A vital part of the installation is to set up the receiver to get the latest software via the satellite signal. a new system and follow the instructions in Chapter 4, your receiver will automatically get this software.

If you are installing

Tip: In the margins of pages throughout this guide are tips and other information to make using your satellite receiver easier.

For information on the receiver and its installation, read Chapter 2, Receiver Description and Installation beginning on page 23.

For information on any specific feature or function, read Chapter 3, Using The System beginning on page 47.

If you have a problem operating the system or receive an error message, use the Troubleshooting Tables beginning on page 119.

Conventions

To make it easy for you to use this guide, we use the following conventions.

• The names of remote control buttons are all uppercase.

Example: Press the SAT button.

• Menus and options that appear on the TV screen are in bold type. Example: Open the

• Select means to move the highlight to an on-screen option or choice in a list and press the SELECT button on the remote control. Example: Select the

• Button sequences are shown in this convention: [button name][button name]-[button name]. Example: Press MENU-6-1-3 on Remote Control 1 to display the

System Information screen.

• Connections on the back of the receiver are in small capital letters. Example: S

ATELLITE IN

• Where this guide mentions nearby TV, it refers to the TV located in the room with the receiver. The nearby TV receives TV1 menus and programming from the receiver’s TV1 outputs and is connected using standard audio/video cables.

• Where this guide mentions remote TV, it refers to the cable-ready TV(s) located in rooms away from the receiver. The remote TV receives TV2 menus and programming from the receiver’s TV2 outputs through your in-home coaxial cable system.

• Where this guide mentions remote control, it refers to either Remote Control 1 when viewing a nearby TV or Remote Control 2 when viewing the remote TV(s). If a specific remote control must be used, this guide will refer directly to Remote Control 1 or Remote Control 2.

Program Guide.

Locks option.

Page 4

Fixed Images

On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently displayed on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/ viewing restrictions apply to avoid this problem, and associated TV warranty coverage.

DISH Network Logo

Whenever the receiver’s outputs are turned off using the remote control or front panel POWER buttons, you will see the DISH screen. This feature is included with your receiver to ensure your receiver and TV(s) remain connected. Press the blank POWER or SELECT button on the remote control to resume watching satellite TV programming. Make sure you are using the correct remote (see page 26 for details).

Network logo moving around on your TV

Overview

Note: This logo is displayed on all TV1 and TV2 outputs except the

CH 3–4 OUT. So if your nearby TV is connected using the CH 3–4 OUT,

this logo will not be displayed.

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Chapter 1

Introduction

Tip: In Dual Mode, Remote Control 1 is used to control TV1 menus on the nearby TV. Remote Control 2 is used to control TV2 menus on the remote TV(s).

Getting Started

After your system has been installed, order and watch your programming using the following steps:

Step 1: Ordering Your Programming

1. Using a remote control, press SAT and then press the blank POWER button to turn on the receiver. Make sure the TV is

also on.

2. Press GUIDE.

You will see that some channels in the Program Guide appear in white. These channels can be viewed immediately. However, many channels will be shown on a red background. You cannot view these channels until you order programming.

3. Press the SYSTEM INFO button on the receiver front panel to display the

System Info screen.

Note: The following screen is an example only. Be sure to use the

numbers on the

System Info screen displayed on your TV.

System Info

Model ID

Receiver CA ID

Smart Card ID

Software VersionSoftware Version

Boot StrapVersion

Customer Service Internet Address

Receiver Mode

Primary Remote Address

Secondary Remote Address

Location ID

Help

DISH Player-DVR 522 R00000000000-00 S00000000000-00 DNASP000 Rev000 ABCDEFGH-I 0000ABCD 1-800-333-DISH (3474) http://www.dishnetwork.com

Dual Mode 1111ABCD:0000A0B00

UHF Pro

Done

Mon, October 18

Cancel

4. Call the Customer Service Center at 1-800-333-DISH (3474). A customer service representative will help you start DISH Network programming on your system and will discuss the various programming packages available.

5. Choose a package and the representative will authorize your programming.

6. Press SELECT to close the

System Info screen, if displayed.

Page 6

7. Wait a few minutes and the channels you purchased will turn from red to white backgrounds in the

Program Guide, and can now be viewed.

Quick Tour of Basic Features

Step 2: Finding Programs to Watch

1. Press the GUIDE button.

2. When the Program Guide opens, use the UP or

DOWN

ARROW to view information on other

channels. Press the PAGE UP and PAGE DOWN buttons to move quickly through the

Program Guide.

The channels for the programming you ordered should be shown in white and are available for viewing. After you have highlighted a current program in the

Guide, press SELECT to watch it.

Program

Quick Tour of Basic Features

This tour guides you quickly through a number of basic satellite receiver features accessible directly from the remote control without using menus. For more detailed information about each feature, see Chapter 3, Using the System beginning on page 47.

Tip: The Program Guide provides a complete listing of all programs available on all channels, including those that are not in your subscription (these channels have red backgrounds).

1. Make sure the TV is on.

2. Press the UP or DOWN ARROW button on your

remote control to change channels.

3. Press the RECALL button to go back to the last channel

you watched.

4. Press the THEMES (LEFT ARROW) button to open the

Themes and Search menu. This menu allows you to

search for programming by themes (movies, sports, and more) or by key words used in the programming information.

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Chapter 1

Introduction

5. Select Sports to see a list of sporting events.

6. Press the VIEW LIVE TV button to go back to watch a program.

7. Press the INFO button to see information about the program.

Note: The first time you press the INFO button, the

information screen is transparent. Press the INFO button again to make the information screen solid. INFO button a third time, the information screen closes.

8. Press the CANCEL button to go back to watch the program.

9. Press the BROWSE (RIGHT ARROW) button to open the

Browse Banner. The Browse Banner shows information

on a program you’re watching at the top, and information on two other programs at the bottom.

When you press the

Page 8

10. Press the UP or DOWN ARROW button to

change the channel information you see

at the

bottom of the TV screen.

11. Press the RIGHT ARROW button to highlight

program coming on next at the bottom. Press

the the LEFT ARROW button to go back to the program on now.

Quick Tour of the Menus

12. Press the VIEW LIVE TV button to clear the Browse

Banner from the TV screen and go back to watching a

program. Press SELECT to change to the highlighted channel.

Quick Tour of the Menus

This tour guides you quickly through the basic features available through

Main Menu. See Chapter 3, Using the System, for more information

the about these and other features.

Note: The menu buttons that are grayed out indicate that while the features

are not yet available on this system, they may become available with future software upgrades.

Press the remote control MENU button to open the Main

Menu.

Tip: In Dual Mode, Remote Control 1 is used to control TV1 menus on the nearby TV. Remote Control 2 is used to control TV2 menus on the remote TV(s).

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Chapter 1

Introduction

2. Press the 1 button to select the Program Guide option on the

Main Menu. This opens the Program Guide on the TV screen.

You can use the Program Guide to find and select a program to watch. For now, though, go on with this tour.

3. Press the MENU button to go back to the

Main Menu.

4. Press the 2 button to select the Themes and Search option on

Main Menu. This menu allows you to search for

the programming by themes (movies, sports, etc.) or by key words that appear in the program information.

Page 10

5. Press the MENU button to go back to the Main Menu.

6. Press the 3 button to select the Customer Support option.

This menu account to review your statement, pay your bill, upgrade programming, and more.

provides convenient access to your DISH Network

Quick Tour of the Menus

7. Press the 0 button to go back to the Main Menu.

8. Press the 4 button to select the Multimedia option. You can access content stored on an external device attached via USB.

9. Press the MENU button to go back to the Main Menu.

10. Press the 5 button to select the Locks option on the Main

Menu. This menu allows you to apply password-protected

locks on programming based on its rating, or on a channel-bychannel basis.

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Chapter 1

Introduction

11. Press MENU to go back to the Main Menu.

12. Press the 6 button to select the System Setup option on the

Main Menu. Use this menu to set up the system the way you

want.

Page 12

13. Press MENU to go back to the Main Menu.

14. Press the 7 button to select the Timers option on the Main

Menu. This menu is used for creating and changing timers

used to trigger automatic channel changes, reminders, or DVR recordings.

15. Press the MENU button to go back to the Main Menu.

ode Re

der

16. Press the 8 button to open the Preferences menu. This menu allows you to set up your receiver to make it more convenient to use.

Quick Tour of the Menus

Preferences

Guide Display

Guide Displa

Favorites

Favorite

Alternate Audio

lternate Audio

Updates

Update

Record Plus

Record Plu

Channel Order

hannel Orde

Closed Caption

Inactivity Standby

Inactivity Standb

Mode Reminder

min

Cancel

205 FXNWS205 FXNWS

2 3 4 5 6 7 8

DaySide

11:00am - 12:00pm NR

Thursday, October 2

11:25 am

17. Press 3 to open the Favorites menu. This menu allows you to set up lists of your favorite channels to make finding what you want to watch easier.

18. Press the MENU button to go back to the Main Menu.

19. Press the VIEW LIVE TV button to go back to watching a program.

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Chapter 1

Introduction

Quick Tour of Digital Video Recorder Features

DVR features let you have fun with live TV because they put you in control. Is someone at the door or on the phone? Just press PAUSE on the remote. When you are ready to start watching the program again, press PLAY. You will start up right where you left off without missing a minute of the program. The following tour gives you an overview of the DVR features of your DISH Network satellite TV receiver. For instructions on specific functions, see Chapter 3, Using the System.

1. Watch a program for just a few minutes.

Tip: You can pause a live program to answer the phone or get a snack!

2. Press the PAUSE

Note: The status bar at the bottom of your screen shows how

button to pause the program.

long the program has been paused. You can pause a live program for up to two hours.

On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and associated TV warranty coverage.

Page 14

3. Press the PLAY button to watch the program from the point

where you paused it.

4. Press the VIEW LIVE TV button to return right away to

watching the “live” program.

5. Press the SKIP BACK button to skip back about ten

seconds in the program.

Quick Tour of Digital Video Recorder Features

6. Press the PAUSE button and then press the BACK button to reverse the once to reverse the program 1/4 the speed as normal play. Press the BACK button twice to reverse at normal speed. As you press the BACK button repeatedly, the program reverses faster with each press up to its fastest speed.

program in slow motion. Press the BACK button

7. Press PLAY.

8. Press the SKIP FWD button to skip ahead about 30 seconds in the play back.

Note: You cannot skip ahead if you are watching live TV.

9. Press the PAUSE button and then press the FWD button to forward the

program in slow motion. When you press the

FWD button once the program advances at 1/15 the speed of normal play. Press the FWD button twice to forward at 1/4 as fast as normal play. Press the FWD button three times to play the program at normal speed. As you press the FWD button repeatedly, the program advances faster up to its fastest speed.

Tip: The receiver has features that let you decide how to watch TV!

10.

Press the VIEW LIVE TV button to return right away to watching the program in progress.

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Chapter 1

Introduction

11. Press the RECORD button to start recording the program

right now.

12. When the Record Remainder of this Event displays, select

OK to start recording now. See page 68 for an explanation of

the recording options.

13. Select OK to start recording the program. Notice the receiver’s front

panel RECORDING light turns on.

14. If you want, press the STOP button. This stops the receiver

from recording the program. Notice the receiver’s front panel RECORDING light turns

off.

15. Now, if you want to take the time, use the Program Guide to find another program set to start in the next few minutes.

Note: Start watching the program when it starts. Watch the program for

a few minutes.

16. Press the BACK button to reverse the program.

Note: Let the program reverse all the way to its start.

17. Press the DVR button. This opens the

DVR Events menu on

the TV screen.

Page 16

Quick Tour of Digital Video Recorder Features

18. Use the remote control arrow buttons to highlight an event on the menu (it’s OK to highlight an event you’re recording).

DVR Events

19. Press the remote control SELECT button to select the event you highlighted. This opens a screen of information about that event.

20. Press VIEW LIVE TV to return to your live programming.

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Chapter 1

Introduction

Quick Tour of Watching One Program While Recording Others

The steps below show one of many ways to watch one program while recording another. To tour this feature, your satellite receiver must be in

Single Mode (see page 47) or in Dual Mode with Record Plus enabled

(see page 75).

1. Press the GUIDE button to open the

a program you want to watch now.

2. Press the SELECT button to watch that program.

3. Press the RECORD button.

4. With Record Plus enabled (see page 75) and the receiver in

Dual Mode, TV2.

Program Guide. Find

Page 18

5. Select OK.

6. Press GUIDE on the remote. Use the Program Guide to find another

program that you want to watch now. Select that program. You are now watching one program while recording another.

7. Press RECORD and select

recording two programs at the same time.

8. Press the DVR button on the remote control. The

will open. You should see the two programs that are recording indicated by the bright red dot next to the listings.

OK when the popup displays. You are now

DVR Events screen

Quick Tour of Picture-in-Picture (PIP)

9. Select a program that you recorded earlier (one that is not recording now), then select

10. You should now be watching a pre-recorded program while the receiver is recording the other two events (programs).

Start.

Quick Tour of Picture-in-Picture (PIP)

Your DISH Network receiver allows you to watch two different programs at the same time using Picture-in-Picture (PIP). This feature is available in

Mode only (see page 50).

1. Press the PIP button on the remote control. The PIP window will open. The program in the small box will be playing on the last channel you watched on

2. Press the SWAP button on the remote. The channel that was displayed in the PIP window will now be

whatever is

TV2 in Dual Mode.

full screen.

Single

3. Press GUIDE on the remote. Use the Program Guide to find a program that you want to watch now. Select that program.

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Chapter 1

Introduction

4. This new program will be full screen.

5. Press SWAP

program and put this new program in the PIP window.

6. Press the PIP button

7. Press the POSITION button

window around the TV screen.

8. Press the PIP button

again to go back to watching your original

again to make the PIP window larger.

on the remote to move the PIP

to close the PIP window.

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Satellite Television

Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.

Satellite Signal Quality

Satellite Television

Rain and Snow Fade

Heavy rain, snow, or cloud cover can block the satellite signal, which can interrupt your programming service. By aiming the satellite dish to get the strongest signal during installation, you can help prevent rain and snow from interrupting the signal. Your service will return after the weather condition has passed.

Solar Interference

Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. The exact time of the year that this occurs varies, depending on the location, but it is near the beginning of spring and again near the beginning of autumn. The period of solar interference lasts for a few minutes at about the same time everyday for a few days during the spring and autumn, so do not be alarmed when it happens.

Tip: If you lose your picture, it’s most likely due to heavy rain, snow, or snow build-up on your dish.

This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers. During these brief periods, you will not be able to see programs on DISH Network. Once the sun has moved from behind the satellite, the programs will reappear.

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Chapter 1

Introduction

Notes

Page 22

Chapter 2

Receiver Description and Installation

Receiver Front Panel

Smart Card Door

Behind this door is a slot for a future smart card. No smart card is included with this receiver.

Arrow Buttons

Use the ARROW buttons to change satellite channels displayed on the nearby TV.

Indicators

• TV1 Power—The green light indicates that the receiver is providing programming to the nearby TV through the

•

TV2 Power—The blue light indicates that the receiver is providing

programming to the remote TVs through the

•

Recording—Indicates that the receiver is recording. TV1 and TV2 each

have recording indicators.

•

Mode—Indicates if the receiver is in Single or Dual mode (see page 47 for

details).

TV1 output connections.

TV2 output connections.

Buttons

The buttons on the receiver give you some control of the receiver. However, most of the time you will want to use the remote controls that came with your receiver.

Mode—Press the receiver MODE button to switch between Single and

•

Dual mode (see page 47 for details). Note: The first time you turn on your receiver, the receiver will be in Dual

mode. Press the MODE button to see if receiver.

•

System Info—Displays the System Info screen on the nearby TV.

Single Mode is available on your

•

Menu—Displays the Main Menu. After you press this button, use the

ARROWS and SELECT buttons to navigate through

TV1’s menus.

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Chapter 2

Receiver Description and Installation

• Arrows/Select—Use the ARROWS and SELECT the same way as the ARROW and

•

Power—Press the POWER button to turn the TV1 programming on or off

to the nearby TV.

Select buttons on Remote Control 1.

Tip: The six coaxial connections on the back of your receiver are color coded to make the connectors easy to identify. Inside the front cover of this guide are stickers that are color coded the same way as the coaxial connections. See the installation instructions starting on page 29 for information on how to use the stickers that go on the coaxial cables.

IR Sensor

The INFRARED (IR) SENSOR receives IR signals from Remote Control 1.

Receiver Back Panel

The receiver connections on the back panel are placed in three groups:

TV1 Connections—Use these connections with the nearby TV.

•

TV2 Connections—Use these connections with the remote TV(s).

•

Other Connections—Use these connections with the dish antenna, UHF

• antenna, and phone line.

TV1 Connections

The following connections provide TV1 menus and programming to the nearby TV.

TV CH 3–4 Out

The TV CH 3–4 connection provides good quality video and mono (non-stereo) audio to your nearby TV. Use a coaxial cable to make the connection. The

TV CH 3–4 connection is

color coded white.

RCA Out

The RCA audio/video outputs provide high quality picture and stereo sound to your nearby TV (if your TV has these connections). Use an RCA-type cable assembly to make the connection. If the TV has only one input for this type of audio, connect it to the right (R) phono (RCA) audio output on the receiver.

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