DISH 512
Getting Started withGetting Started with
TV / VIDEO
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INFO
PAUSE
SKIP
BACK
SKIP
FWD
STOP PLAY
PIP
RECORD
FWDBACK
RECALL
MUTE
TV / VIDEO
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VOLUME
POWER
GUIDE
CANCEL
VIEW
LIVE TV
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Remote Functions
SAT Mode
Correct mode for
operating your
DISH system.
TIP: Press and
release the SAT
mode button to
ensure you are in
the proper mode
for controlling
your receiver.
Menu
Access
features and
settings,
including
Parental Locks,
Favorites Lists,
Customer
Support
and more.
Recall
Go back to the last
channel viewed.
Info
Display additional
program info.
Guide
Display current
and future TV
program listings.
Cancel
Go back one
on-screen
menu at a time.
(Note: This
may not be
the previous
screen you
were viewing.)
View
Live TV
Return to
watching live
TV. Also exits
all on-screen
menus.
DVR Controls
See the
Getting
Started with
Your DVR
guide
for further
instructions
on how to use
your DISH DVR.
1. Turning Your TV On and Off
a. Start with your TV and DISH receiver OFF.
b. To turn your TV ON, press and release the red
TV POWER button on your DISH remote.
c. To turn your TV OFF, press and release
the red TV POWER button on your
DISH remote again.
The screen saver appears
whenever your receiver is
OFF to remind you that
your TV is still ON.
2. Turning Your Receiver On and Off
a. Start with your TV ON and DISH receiver OFF.
b. To turn your receiver ON, press and release the
red POWER button on your DISH remote.
A TV picture appears.
c. To turn your receiver OFF, press and release the
red POWER button on your DISH remote again.
3. Staying on the Correct TV Input or Channel
Your TV needs to remain on the correct input or channel to watch your
DISH service. If your TV is not on the correct input or channel, your TV
may display a black, blue, or snowy screen, depending on your TV. The
correct input or channel for your TV may be noted on a sticker on the
back of your DISH remote or below.
Receiver #1 _______________
TV1: ROOM _______________ INPUT/CHANNEL _______________
TV2: ROOM _______________ INPUT/CHANNEL _______________
How You Might Get On the
Wrong Input or Channel:
- Changing the input on your TV to operate a DVD player or
video game system
- Changing your TV input or channel using your TV remote
or the TV itself
- Pressing the INPUT or CHANNEL buttons with your
DISH remote when you are not in SAT mode
- Power outage causing your TV to get off the correct
channel or input
4. Fixing a Black, Blue, or Snowy Screen
For demonstration only
Get your TV OFF the correct input
or channel by pressing and releasing
the CHANNEL UP button on your
TV remote or the TV itself. (If you
are already on a black, blue, or snowy
screen, go to 4a.)
A black, blue, or snowy
a. Get your TV back ON the correct input
or channel:
Cycle your TV through its inputs by
pressing the INPUT, SOURCE, or TV/VIDEO
button on your TV remote or the TV itself.
If the picture is not restored, change
your TV to channel 3 or 4 using your
TV remote or the TV itself.
b. Once your TV picture is restored, press and
release the SAT mode button on your
DISH remote to ensure you’re in the
proper mode for controlling your receiver.
screen appears.
A TV picture appears.
1
Remote image may vary.
Receiver #2 _______________
TV1: ROOM _______________ INPUT/CHANNEL _______________
TV2: ROOM _______________ INPUT/CHANNEL _______________
RETEN814 512 QRG Update_FINAL.indd 1 8/16/12 2:23 PM
The SAT button lights up.
5. Changing Channels
INFO
RECALL
MUTE
TV / VIDEO
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VIEW
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SELECT
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INFO
RECALL
MUTE
TV / VIDEO
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VOLUME
POWER
GUIDE
CANCEL
VIEW
LIVE TV
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SELECT
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INFO
PAUSE
SKIP
BACK
SKIP
FWD
STOP PLAY
PIP
RECORD
FWDBACK
RECALL
MUTE
TV / VIDEO
PAGE
VOLUME
POWER
GUIDE
CANCEL
VIEW
LIVE TV
B
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SELECT
abc def
jkl mno
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INFO
SKIP
BACK
SKIP
FWD
FWDBACK
RECALL
MUTE
TV / VIDEO
PAGE
VOLUME
POWER
GUIDE
CANCEL
VIEW
LIVE TV
B
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RECALL
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CANCEL
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SELECT
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There are three ways to change channels on your receiver.
Type a channel number using the
number buttons on the keypad.
- OR -
Press and release the
CHANNEL UP/DOWN buttons.
- OR -
Use the Program Guide.
a. Press and release the GUIDE button.
b. Press and release the CHANNEL UP/
DOWN or the PAGE UP/DOWN
buttons to highlight the channel you
want to watch.
The TV channel changes.
The TV channel changes.
The Program Guide appears.
6. Selecting a Favorites List
to Display on Your Program Guide
For your convenience, two Favorites Lists have been pre-programmed:
All Chan – Displays all DISH channels
All Sub – Displays all channels you subscribe to
a. Press and release the GUIDE button to bring
up the on-screen TV Guide. Press and release
the GUIDE button to cycle through favorite lists.
The Program Guide indicates
which list you are on. If you
are on the All Chan list,
channels shown in red or
green are not included in
your subscription.
7. Exiting On-Screen Menus
When you’re in an on-screen menu, it’s easy
to exit the on-screen menu and return to the
program you were watching.
The TV is on a menu screen.
Additional Tips
Setting Parental Controls:
a. Press and release the MENU button and then select “Locks.”
•Tolockalladultchannels,select“HideAdult.”
•TolockallPPVchannels,select“LockPPV.”
•Tolockspecicchannels,select“ChannelLocks.”
•Tolockachannelbasedonrating,select“RatingsLocks.”
•
inadvertently lock certain news or other programs that are not rated.
b. When you are done, press “Lock System” and set/use a password
for any of the above locks to take effect.
Note: If you lock channels with an NR/AO rating, you may
Troubleshooting:
75% of all technical problems that an agent can help you
with can be solved by following these five easy steps:
1. Make sure your DISH remote is in SAT mode.
2. Make sure your TV is on the correct input/channel.
3. Make sure you’re on the correct Favorites List.
4. Check for anything obstructing the signal to your satellite
dish, such as tree branches, severe rain, or snow build-up.
If it is safe to do so, remove the obstruction or wait for it
to pass.
5. Reset your receiver by unplugging it from the wall for 10
seconds. Plug it back in and turn it back on.
c. Press and release the
SELECT button.
RETEN814 512 QRG Update_FINAL.indd 2 8/16/12 2:23 PM
The Program Guide
moves up or down.
The TV changes to the
highlighted channel.
a. To exit an on-screen menu, press and
release the VIEW LIVE TV button.
TIP: The Cancel button on your DISH remote is another
option for exiting one on-screen menu at a time.
Where to go for additional information:
• mydish.com/support
• Channel 101
•
The menu screen is exited
and a TV picture appears.
PN 197463