Dish 501, 508, 510 User Guide

Contents

Important Safety Instructions.............................................iii

Chapter 1 - How to Get Started ..........................................1

Welcome! .....................................................1

Overview .......................................................2

New Features Video...................... ... ... ... .... ...2

Getting Started ..............................................3

Quick Tour of Basic Features .......................4

Quick Tour of the Menus ..............................6

Quick Tour of DishPVR Features .................10

Chapter 2 - Parts of the System.........................................15

The Receiver ................................................15

Remote Control ............................................20

Receiver Menus ...........................................27

TV and VCR Connections .......... ... ... ... ... .... ...29

Chapter 3 - Using the System.............................................31

Change Channels..........................................31

Use the Program Guide.......... ....... ... ... ... .... ...31

Use the Program Banner.................. ... ... .... ...34

Use the Browse Banner ................................34

Buy a Pay Per View Program........................36

Use Themes..................................................37

Use Favorites List..........................................38

Use the Search Feature............. ...... ... ... .... ...40

Use Locks......................................................42

Use Event Timers..........................................48

Use Caller ID.................................................58

Use Dolby Digital Sound ...............................59

Use the DishDVR Features...........................60

Control Other Devices with the Remote........68

Upgrade the Receiver Software ....................79

Reset the Receiver........... ... ... .... ... ... ... ... .......80

Change Program Languages........................80

Set Up the Accessory Jack ...........................81

DishHOME Interactive TV Applications......... 81

Page i

Contents

Chapter 4 - Installation Instructions.................................. 83

How to Use these Instructions .....................83

Installing a DISH 500 Antenna......................83

DishPro Wiring Diagrams ......................... ....94

Running Coaxial Cable ................................101

Connecting Each Receiver to a Phone Line .112

Chapter 5 - Reference......................................................... 105

Use the Troubleshooting Tables ...................105

Test the System ............................................119

Device Codes................................................120

Appendix .............................................................................125

Limited Warranty ..........................................125

What the Warranty Covers............................125

What the Warranty Does Not Cover..............125

Residential Customer Agreement ................127

Staying Legal ...............................................134

FCC Compliance ............................. ... ... ... ....135

Radio Interference ........................................136

Index .................................................................................... 137

Appendix B

Page ii

Important Safety Instructions

Example of Antenna Grounding

Antenna
Lead in Wire

Antenna
Discharge
Unit

Ground Clamp

Ground Clamp

Grounding
Conductors

(NEC Section 810-21)

Electric
Service
Equipment

Power Service Grounding
Electrode System

(NEC Art. 250, Part H)

NEC: National Electrical Code

You should always follow these instructions to help ensure against injury to
yourself and damage to the system.

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Use only attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods of time.

13. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.

Apparatus shall not be exposed to dripping or splashing and no objects filled
with liquids, such as vases, shall be placed on the apparatus.

Note to Satellite TV System Installer: This reminder is provided to call the
satellite TV system installer’s attention to Article 820-40 of the National Electrical
Code (NEC) that provides guidelines for proper grounding and, in particular, specifies
that the cable ground shall be connected to the grounding system of the building as
close to the point of cable entry as practical.

Page iii

Safety

Safety Tips

• Operate the receiver using only the type of power source indicated on the marking
label. Unplug the receiver power cord by gripping the power plug, not the cord.

• Do not overload wall outlets or extension cords; this can result in a risk of fire or
electrical shock.

• Never insert objects of any kind into the receiver through openings, as the objects
may touch dangerous voltage points or short out parts. This could cause fire or elec­trical shock.

• Do not locate the antenna near overhead light or power circuits, or where it can fall
into such power lines or circuits. When installing the antenna, take extreme care to
avoid touching such power lines or circuits, as contact with them can be fatal.

• Do not attempt to service the receiver yourself, as opening or removing covers may
expose you to dangerous voltage, and will void the Limited Warranty. Refer all ser­vicing to authorized service personnel.

Proper Care of Your Equipment

• Always handle the satellite receiver carefully. Excessive shock and vibration can
damage the hard drive.

• Unplug the receiver from the AC power outlet before cleaning.

• Always turn the receiver off, unplug it and let it sit for at least 30 seconds before
moving it.

• The use of accessories or attachments not recommended by the receiver manufac­turer will void the Limited Warranty.

• Do not place the receiver in an enclosure (such as a cabinet) without proper ventila­tion.

• Do not stack the receiver on top of or below other electronic devices as this can
cause heat build-up and vibration.

• Do not install the receiver in any area where the temperature can be less than 40°F
or more than 113°F. If the receiver is cold to the touch, do not plug it in immedi­ately. Let it sit unplugged at room tem perat ure for at least 45 minutes before plug­ging it in.

• Use an outlet that contains surge suppression or ground fault protection. During an
electrical storm or when the receiver is left unattended and unused for long periods
of time, unplug the power cord from the wall outlet, disconnect the lines between
the receiver and the antenna, and disconnect the telephone line. This will provide
additional protection against damage caused by lightning or power line surges.

Page iv

On some TVs, the presence of fixed images for extended periods of time may
cause them to be permanently imprinted on the screen. Consult your TV user
guide for information on whether this is a problem for your TV, what operat­ing/viewing restrictions apply to avoid this problem, and associated TV war­ranty coverage.

Chapter 1

How to Get Started

Welcome!

You’re about to enjoy a Digital Video Recorder!

This satellite receiver lets you decide how you watch TV. You can record
and play back audio and video with full digital quality . You can pause a live
program and not miss any of the action or you can record a program to
watch later, without a VCR.

This device is also an advanced satellite receiver, with features like a
UHF/IR remote control, on-screen program info, themes to select
programs, favorite lists, program locks, Dolby

®

Digital sound, and more.

IMPORTANT INFORMATION ABOUT THIS RECEIVER

• Always handle the satellite receiver carefully. Avoid
excessive shock and vibration at all times as this can
damage the hard drive.

• If you have the receiver turned on and need to move it,
be sure to unplug the receiver and let it sit for at least
30 seconds before moving it.

• Do not install the receiver in any area where the
temperature can be less than 40°F or more than 113°F
while the unit is operating.

• If the receiver is cold to the touch, do not plug it in
immediately. Let it sit unplugged at room temperature
for at least 45 minutes before plugging it in.

• Avoid installing the receiver on top of or underneath
another electronic device (such as a stereo receiver) as
this can cause heat build-up and vibration.

Note: Portions of your system may be marked with DishDVR and DVR or

DishDVR and DVR. Either way, the system works just the same.

Welcome to
this User
Guide! We
have placed
tips in the gray
bars on most
pages to help
you.

Page 1

Chapter 1

How to Get Started

Overview

Before you use your satellite receiver, you need to install the system or

have it installed by a professional technician. For a professional installation,
please call the Customer Service Center at 1-800-333-DISH (3474). If you
install the system yourself, use the instructions in Chapter 4.

A vital part of the installation is to set up the receiver to get the
latest software via the satellite signal. You can’t use the
receiver’s features until you do! If you are installing a new
system and follow the instructions in Chapter 4, your receiver
will automatically get this software.

• After you install your system (or add this receiver to an existing system),
all you need to do is order your program packages using the instructions
on page 3.

Tip: Notice that
menus and
other screen
pictures shown
in this guide are
just for
example. The
menus you see
may look a bit
different.

• Take the Quick Tours that begin on page 4 to become familiar with
product operation and features.

• To learn about parts of the system, see Parts of the System on page 15.

• To learn how to use the system, see Chapter 3, How to Use the System
on page 31.

• To troubleshoot the system, see Chapter 5, Reference on page 105.

• Tune to the DISH Network info channels or visit our Web site at
www.dishnetwork.com for info.

• For more help, call the Customer Service Center at 1-800-333-DISH
(3474).

New Features Video

Your new receiver comes with New Features Video software. This new
software allows us to download information to your hard drive in the form of
short, video messages which will appear in your
use these messages to tell you when we’ve updated your receiver to add
exciting new features and capabilities. Be sure to look for these events
whenever you access your recorded events—to see what’s new for you from
DISH Network!

My Recordings. We will

Page 2

Getting Started

Order Your Program Packages

1. Turn on the receiver and your TV.

2. Press the SYS INFO button to open the receiver front

panel to open the
on the TV screen. Leave the menu open while you do
steps 3 and 4.

Note: The numbers in the figure below are for example only. Use the

numbers on the
TV.

Important System Information screen

Important System Information screen displayed on your

Getting Started

3. Call 1-800-333-DISH (3474) to tell us you’ve installed the system and
want to get services. We’ll explain what program packa ges you can buy.
You’ll need to give us information from the

Information

screen.

Important System

4. We’ll turn your services on via the satellite signal. This process usually takes just a few minutes. When we finish, you’ll be able to watch your programs.

5. Press the SELECT button on the remote control or receiver
front panel to clear the

Important System Information menu

from the TV screen.

Page 3

Chapter 1

The Program
Guide is your
key to satellite
TV programs.
The receiver
displays the
Program Guide
on TV screen.

You’ll find a
quick tour of
basic features
here, and a
quick tour of
DVR features
beginning on
page 10.

Whenever you
want to go back
to the last
channel you
watched, just
press the

RECALL

button.

How to Get Started

Choose a Program to Watch

1. Make sure the receiver is on and its green front panel POWER light is

on. Also, make sure you turn on the TV.

2. Press the remote control GUIDE button to open the receiver’s

Program Guide on the TV screen.

3. Use the remote control ARROW buttons to

move the highlight around the

, and to highlight a program that is on

Guide

Program

now.

4. Press the remote control SELECT button to

watch the program you just highlighted.

Quick Tour of Basic Features

1. Make sure the TV is on.

2. Press the UP or DOWN ARROW button to

change channels.

3. Press the RECALL button to go back to the

last channel you watched.

Page 4

Quick Tour of Basic Features

4. Press the THEME (LEFT arrow) button to open the Themes menu.

5. For example, press the 1 button to see a list of movies.

6. Press the VIEW button to go back to watch a program.

7. Press the INFO button to see info about the program.

8. Press the CANCEL button to go back to watch the program.

9. Press the BROWSE (RIGHT arrow) button to open the

Browse Banner.

In this example, the

Browse Banner shows info on a program

we’re watching at the top, and info on another program at the
bottom.

Page 5

Chapter 1

Tip: The Main
Menu is your
key to the
menus the
receiver
displays on the
TV screen.

Any time you’re
in a menu and
want to go
directly back to
watching your
program, just
press

VIEW on

the remote.

How to Get Started

10. Press the UP or DOWN ARROW button to change the channel

information you see at the bottom of the TV screen. Until you do, the
bottom info is the same as the top info.

11. Press the RIGHT ARROW button to change the

channel information you see at the bottom of the
TV screen for the program coming next. Press
the LEFT ARROW button to go back to the
program on now.

12. Press the VIEW button to clear the

Banner

from the TV screen and to go back to watching a

program.

Quick Tour of the Menus

1. Press the remote control MENU

button to open the

2. Press the 1 button to select the

Program Guide option on the Main Menu. This opens the
Program Guide on the TV screen.

You can use the
For now, though, please go on with this tour.

Main Menu.

Program Guide to find a program to watch.

Browse

Page 6

3. Press the MENU button to go back to the Main Menu.

Tip: Themes let
you get a list of
just movies,
just sports
events, or just
programs in
several other
categories.

Quick Tour of the Menus

4. Press the 2 button to select the

Main Menu. This opens the Themes menu on the TV screen.

the

Themes and Search option on

5. For example, press the 1 button to see a list of movies.

Page 7

Chapter 1

Tip: You can set
up a Favorites
List of your
favorite
channels. Then,
when you use
this list as your
program guide,
you see only
those channels
that really
interest you.

Tip: The
System Setup
menu lets you
set up the
system the way
you want!

How to Get Started

6. Press the MENU button to go back to the Main Menu.

7. Back on the

Main Menu, please notice the Mail option.

The mail feature is for DISH Network to send you
messages, and only at special times.

8. Press the 4 button to select the

to open the Favorite Lists menu.You can use Favorite

Menu

to make the Program Guide and other on-screen lists

Lists

Favorites option on the Main

show only your favorite channels.

9. Press MENU to go back to the

Main Menu.

Page 8

10. Press the 5 button to select the

Menu.

This opens the Locks menu on the TV screen. This

menu is used to set a lock.

11. Press the MENU button to go

back to the

Main Menu.

12. Press the 6 button to select the

Main Menu. This opens the System Setup menu.

Use this menu to set up the system the way you want.

Locks option on the Main

System Setup option on the

13. Press MENU to go back to the Main Menu.

Tip: You can
press the

CANCEL

button to back
out of any
menu. Unless
you’re in the
Important
System
Information
screen, if you
want to
immediately go
back to
watching a
program no
matter where
you are in the
menus, press
the

VIEW

button.

Quick Tour of the Menus

14. Press the 7 button to select the

open the Event Timer Management menu.

to

Timers option on the Main Menu

This menu is used for creating and changing timers used to trigger
automatic recordings.

15. Press MENU to go back to the

Main Menu.

16. Press the 8 button to select the

Recordings)

opens the

Recordings

option on the Main Menu. For most models, this

DISH On Demand screen. From here, select My

, which allows you to select and play back

programs you recorded.

DISH On Demand (or My

Page 9

Chapter 1

How to Get Started

Quick Tour of DishDVR Features

17. Press the VIEW button to go back to watching a program.

1. Watch a program for just a few minutes.

2. Press the PAUSE button to pause the program.

Page 10

3. Press the PLAY button to watch the program from the point

where you paused it.

4. Press the VIEW button to go back right away to the “live”

program.

5. Press the SKIP BACK button to skip back about ten seconds

in the program.

Quick Tour of DishDVR Features

6. Press the PAUSE button and then press the BACK button to reverse the
program in slow motion. Press the BACK button once to reverse the
program 1/4 the speed as normal play. Press the BACK button twice to
reverse at normal speed. If you press the BACK button again, the program
reverses as described in the next step.

7. Press the BACK button once to reverse the program four
times as fast as normal play. Press the BACK button twice
to reverse at 15 times normal speed, three times to reverse
at 60 times normal speed, and four times to reverse at 300
times normal speed.

8. Press the PLAY button

Page 11

Chapter 1

Tip: The
DishDVR has
features that
let you decide
how to watch
TV!

How to Get Started

9. Press the SKIP AHEAD button to skip ahead about 30

seconds in the play back.

Note: You cannot skip ahead if you are watching TV.

10. Press the PAUSE button and then press the FWD button to forward the
program in slow motion. When you press the FWD button once the
program advances at 1/15 the speed of normal play. Press the FWD
button twice to forward at 1/4 as fast as normal play. Press the FWD
button three times to play the program at normal speed. If you press the
FWD button again, the program advances as described in the next step.

11. Press the FWD (“FORWARD”) button once to forward
the program four times as fast as normal play. Press the

FWD button twice to forward at 15 times normal speed,
three times to forward at 60 times normal speed, and four
times to forward at 300 times normal speed.

Page 12

Quick Tour of DishDVR Features

This is
important: If
you don’t tune
to a program
until after it
starts, you can
record only the
part of the
program that
comes after
you tune to it.

Tip: The
DishDVR
features let you
record
programs
without using a
VCR!

12. Press the VIEW button to go back right away to the program in progress.

13. Press the RECORD button to start recording the program right

now.

14. The

Start Recording Options menu

displays. Select

Manual user stop. See page

__ for an explanation of the other recording
options.

15. Select

Done to start recording the program.

Notice the receiver’s front panel
RECORDING light turns on.

16. If you want, press the STOP button. This stops the receiver

from recording the program.
Notice the receiver’s front panel RECORDING light turns off.

17. Now, if you want to take the time, use the

Program Guide to

find another program set to start in the next few minutes.

Note: Start watching the program when it starts. Watch the program for a

few minutes.

18. Press the BACK button to reverse the program.

Note: Let the program reverse all the way to its start.

19. Press the RECORD button. The receiver stores a recording of

all of the program broadcast so far, and keeps on recording the
program. You can record all of the program, even though you
didn’t start recording until after the program started.

20. Press the DVR button once. This opens the

screen for newer models and the

My Recordings menu for

DISH On Demand

older models. For the newer models, press the DVR button a
second time to see the

Note: Even though the button on your remote control may be marked

My Recordings menu.

DVR or PVR, the remote control works the same way.

Page 13

Chapter 1

How to Get Started

21. Use the remote control arrow buttons to
highlight an event on the
menu (it’s OK to highlight an event you’re
recording).

22. Press the remote control SELECT button to select the event you highlighted. This opens a menu of info about that event.

My Recordings

23. Press

VIEW to return to your live programming.

Conclusion

This is the end of the quick tours. Continue on to the next chapter, Parts of
the System, for a detailed description of your DishDVR receiver.

Page 14

Chapter 2

Parts of the System

The Receiver

Receiver Front Panel

Smart Card Door

The Smart Card is behind the door on the front panel.

Note: Leave the Smart Card in, and keep the door closed.

Front Panel Buttons

The front panel buttons work the same way as the buttons on the remote, to
control the receiver (but not any other devices). For more info on the
remote control buttons, please see Remote Control on page 20 of this User
Guide. For information on using the remote to control other devices, go to
page 20.

Info Button

Press the INFO button to see info about a program you watch or
a program you highlight in a menu.

The info may include one or more of these symbols:

for a program you can’t buy
for a blacked-out program
for a pay-per-view program
for a program with an event timer
for a locked program

Menu Button

Press the MENU button to open the Main Menu.

Page 15

Chapter 2

Tip: First, you
move the
highlight to an
item with the
Arrow buttons,
and then you
press the
SELECT
button to
select that
item.

Parts of the System

Arrow Buttons

Use the Arrow buttons to move a menu highlight
to an option or a program.

Use the UP and DOWN ARROW buttons to
change channels while watching a program.

When watching a program, pressing the LEFT

ARROW button opens the
RIGHT ARROW button opens the

Banner

Select Button

Press the SELECT button to select an item you highlight in a
menu.

Sys Info Button

Press the SYS INFO button to open the Important System

Information

Themes menu and the

Browse

.

menu.

Power Button

Press the POWER button to turn the receiver on or off.

Power Light

The POWER LED lights up when you turn the receiver on
and turns off when you turn it off.

Note: Even when the POWER light is off, the receiver

continues to work and requires power. Don’t unplug the
receiver unless you need to move it.

Recording Light

The RECORDING LED lights up whenever you are
recording a program.

IR Sensor and IR Blasters

The IR SENSOR receives IR signals from the remote control. For
information on the IR BLASTERS, please see Control a VCR on page 56.

Page 16

Receiver Back Panel

The receiver back panel has ports you can use to wire the receiver to other
devices (you may not need to use some of these ports). The back panel also has
the power cord and phone jack.

Tighten connections only by hand. If you us e a wrench you might over ­tighten the connections and cause damage that would not be covered
by the Limited Warranty.

The Receiver

Receiver Fan and Air Holes

The receiver has a fan behind the holes. The fan turns on and off
as needed to cool the receiver.

Don’t block the air holes. If you do, the receiver
could over-heat.

Satellite In

Connect the cable from the satellite dish to the SATELLITE IN
port.

Channel 3/4 Switch

If you use the TV SET OUT port to connect the receiver to
a TV, set this switch to the channel you want to tune to on
your TV. Choose a channel that isn’t used by a cable
provider or local TV station. If you connect the receiver to
a VCR that has a channel switch, set both switches to the
same channel.

Note: If you are connecting multiple receivers to multiple TVs, these receivers
and TVs can all be set to the same channel (3 or 4) to avoid interference with
local broadcasts.

Page 17

Chapter 2

Parts of the System

TV Set Out

This connection provides good picture quality and good mono
sound quality (even if you have a TV or other devices that
provide stereo sound.

If you use TV S

ET OUT to watch satellite channels, you must

keep the TV(s) tuned to the same channel (either channel 3 or

4) as you selected on the Channel 3/4 switch of the satellite
receiver.

The TV S
signal on the TV A

ET OUT can be switched between satellite programming and the

NTENNA/CABLE IN connection using the TV/VIDEO

button on the remote control.

TV Antenna/Cable In

Use the TV ANTENNA/CABLE IN to connect a broadcast TV
antenna or cable TV box to the receiver. The TV A

ABLE IN connection is only available through the TV SET

C

UT as described above.

O

NTENNA/

Phono (RCA) Audio/Video Outputs

These outputs provide good picture quality and stereo sound.

• If the TV has only one input for this type of audio,

connect it to the receiver’s R

IGHT AUDIO output.

• If you use these outputs to connect the receiver to other devices, be sure to
follow the instructions in the device’s user manual.

Super VHS Video (S-Video) Output

Page 18

The receiver provides S-Video, which is the highest quality video
available. If you use this output for video, you must still connect the

R

audio with the Phono (RCA) Audio Outputs or the Dolby

Digital output.

Dolby Digital Output

The receiver provides Dolby Digital encoded output and linear
Pulse Code Modulation (PCM) for an audio amplifier/decoder that
can process this kind of output.

Phone Jack

Connect a phone cable with a standard RJ-11 phone plug to the
receiver here, and then connect the cable to a phone line.

Note: You must keep the receiver connected to a phone line at all

times.

Expansion Port

This port is reserved for future use.

Accessory Jack

If you connect a multi-dish switch to the ACCESSORY JACK, or if
you use an IR extender, you must set up the receiver properly.
Please see Set Up the Accessory Jack on page 81.

Power Cord

Even when the receiver front panel’s green POWER LED is off, the receiver
keeps working and it needs power. So, don’t unplug the receiver’s power cord
unless you need to move the receiver or if it will not be used for an extended
period of time.

Before moving the receiver, unplug the power cord and let the receiver
sit for at least 30 seconds. Always handle the receiver gently to protect
the delicate parts it has inside.

UHF Remote Antenna Input

The receiver uses the antenna to get UHF signals from
the remote control. Connect the UHF antenna here, and
set it so it doesn’t touch anything. Set the antenna
straight up so you can use the remote control as far
away as possible.

The Receiver

Attach an Attenuator

Stray UHF signals (from your neighbor’s remote control, for example) can
block signals from the remote control to the receiver . To help prevent this issue,
you can install a 10dB attenuator (you can buy one from a consumer electroni cs
parts store).

Note: This will help keep out stray UHF signals, but can also cut down how far
away from the receiver you can use the remote control.

1. Take the UHF antenna off the receiver’s

back panel UHF R

2. Connect a 10dB attenuator onto the UHF

EMOTE ANTENNA input.

R

3. Connect the UHF antenna onto the attenuator.

EMOTE ANTENNA input.

Page 19

Chapter 2

Parts of the System

Remote Control

Tip: If the
receiver
does
unexpected
things (for
example,
changes
channels,
starts DVR
features
randomly),
you may
have to
change the
remote
control
address. See
Change the
Address on
page

This section describes the remote control and its buttons used to control the
receiver. To find out how to use the remote to control other devices, please see
Control Other Devices with the Remote, beginning on page 68. The remote
control we include with the receiver may look a bit different than the one
shown.

If you lose or damage the remote control, you can use the receiver’s
front panel buttons to operate many of the receiver’s features. Call
the Customer Service Center at 1-800-333-DISH (3474) to order a
new remote.

The remote control uses both Ultra High Frequency (UHF) radio signals and
infrared (IR) light signals to control the receiver but uses only IR signals to
operate other devices.

• IR signals travel only short distances (40 feet or less), and can’t go
through walls or other solid objects. You must point the remote control
directly at the device you want to control, with no objects to block the
signal path.

• UHF signals travel long distances (100 feet or more) and can go through
walls and other solid objects. Because UHF signals travel so far, the
receiver may respond to signals from other nearby remote controls (for
example, your neighbor’s remote control). To handle this problem, please
see Change the Address on page 26. If this doesn’t work, please see
“Attach an Attenuator” on page 19.
Note: T o use UHF capabilities, you need to connect your UHF antenna as
described on page 19.

Page 20

Remote Control Batteries

The remote control comes with AAA batteries. When you replace old batteries,
you should replace all of the batteries. Use batteries of the same kind, for
example alkaline or carbon zinc, and don’t mix batteries of different kinds.
Alkaline batteries last longer.

Changing the Batteries

1. Press down on the battery cover’s top latch and lift the cover off.

2. Take out all of the old batteries.

3. Put the new batteries in. Make sure you match the plus (“+”) ends with the plus markings on the battery case.

4. Fit the battery cover’s bottom tab back into the slot at the bottom of the battery case, and snap the cover back into place.

Remote Control

Low Battery Warning

When you see a low battery warning message on the bottom line of the Program
Banner, the batteries in the remote control are weak and need to be replaced.

Page 21

Chapter 2

Parts of the System

Page 22

Remote Control Buttons

Sat Mode Button

Press this button to set the remote to SAT (“satellite”) mode. The
SAT mode button’s lights up for two seconds to show you’ve set

the remote to Sat mode. While the remote control is in SAT mode,
the remote control buttons operate as described below to control
satellite receiver functions.

Remote Control

Tip: The Guide
button opens
the Program
Guide. Use it
to get
information on
programs that
are on now
and that will
be on in the
future.

Power Buttons

Press the blank POWER button to turn the receiver on or off.
Use the TV POWER button to turn the TV on or off. See Set

Up the Remote to Control Other Devices for instructions on
programming the remote to control your TV.

Menu Button

Press this button to open the Main Menu.

TV/Video Button

If you connect a second video source, such as cable or a broadcast
antenna, to the receiver’s back panel TV A

NTENNA/CABLE IN port

,
you can use this button to switch the receiver between the satellite
signal and another video signal.

Note: The signal from the second video source will only be available on the TV

ET OUT port, not on the S-VIDEO or RCA output connections.

S

Page Up and Page Down Buttons

Press the PAGE UP button or the PAGE DOWN button to
scan, page by page, through the

a Favorite List, an Event Timers list, or a list of

list,

Program Guide, a Themes

channels.

Mute Button

Press this button to turn the TV sound off or on. To use this button,
you must set up the remote to control the TV. See Set up the Remote
to Control Other Devices on page 68 for instructions.

Volume Button

Press this button to change the TV volume. T o use this
button, you must set up the remote to control the TV.
Please see Set Up the Remote To Control Other
Devices on page 68 for

what to do.

Guide Button

Press this button to open the Program Guide. When you hav

Program Guide

open, press this button to apply your Favorite Lists.

e the

Arrow Buttons

• Press these buttons to highlight an option in the

menus, the Program Guide, and the Browse
Banner.

• While watching a program, press the UP or

DOWN ARROW button to change channels.

• Press the BROWSE button (the RIGHT

ARROW button) to open the

Browse Banner.

Page 23

Chapter 2

Parts of the System

• While watching a program, press the THEME button (the LEFT ARROW

• To enter a number in the menu, highlight the place where you need to

Select Button

Press this button to select the option you highlight in a menu,

Program Guide, or Browse Banner.

Recall Button

button) to open the Themes menu.

enter the number. Then, press the UP or DOWN ARROW button to
increase or decrease the number in the highlighted place. Or, you can use
the number buttons.

Press this button to
watched. Press it again to switch between the last two receiver
channels you watched.

go back

to the last receiver channel you

Info Button

• Press the INFO button for more information about the show you

are watching.

• Press the INFO button for more information about a program you have

highlighted in the Program Guide, Browse Banner , Themes, or My
Recordings list.

• If a menu has a Help option, press this button to see help information for

that menu.

View Button

• While watching a program, press this button to briefly display

Program Banner.

the

• When you use a menu, press this button to cancel and go back to watch a
program.

Page 24

Cancel Button

Tip: When
you’re in the
Program
Guide, you
can skip
ahead 24
hours just by
pressing the

Skip Ahead

button on the
remote.

Tip: DVR
buttons let you
take control of
television. You
can use them
to pause live
TV, go back in
time, skip
ahead, and
more!

Press this button to cancel and return to the previous menu.

Number Buttons

• While watching a program, using the Program

, or using the Browse Banner, use these

Guide

numbe

buttons to enter a channel
you can change to that channel.

r. This is how

Remote Control

• When you have the

Program Guide open, enter a

number of hours you want to skip forward, and
then press the RIGHT ARROW button. This is
how you can skip the Program Guide forward. To
skip back, enter the number of hours you want to
skip back and then press the LEFT ARROW

.

button

• If a menu option has a number, press the button with the same number to
select that option.

• Use these buttons to enter numbers in a menu.

Star (*) Button

Press this button to back space while using the Search function of
your receiver.

Zero Button

Press this button to move one character forward while using the
Search function of your receiver.

Pound (#) Button

Press this button to display the Search screen. Also, you use this
button in several steps described in this User’s Guide.

DISH Button

Press this button to use the DishHOME Interactive TV
applications. See page 81 for information on using this exciting
feature.

DVR Buttons

Use these buttons to record or play back a program.
Please see Use the DVR Features for details.

Note: Even if the top button says “PVR” instead of

“DVR,” it works the same.

Page 25

Chapter 2

Parts of the System

Change the Address

Because UHF signals travel long distances and go through walls, a neighbor’s
remote could control your receiver by mistake. To prevent this problem, you
can change the address on the remote and receiver as follows;

1. Make sure the TV and receiver are turned on.

2. Open the

Important System Information menu by

pressing the receiver’s front panel SYS INFO button.

3. The

Important System Information menu shows a

Remote Address.

Write down this number:

4. Press and hold the SAT button for about three seconds, until all of the mode buttons light up, and then let go of the SAT button.

5. Use the number buttons to enter any number from 1 to 16, but
not the one you wrote in step 3.

Write down the number you enter:

6. Press the POUND (#) button. If you entered the address correctly, the SAT mode button flashes three times.

7. Press the RECORD button.

8. Make sure the

Information

Remote Address you see on the Important System

screen matches what you entered in step 5. If the addresses

are not the same, repeat step 7.

9. T o check the address in the remote control, press and hold the SAT mode
button for about three seconds. Then, let go of the SAT button, and press
the POUND(#) button twice. The SAT mode button flashes the same
number of times as the address you entered in step 5.

Page 26

Press the SELECT button to close the
screen.

Important System Information

Receiver Menus

Tip:
Whenever a
menu option
has a number
next to it, you
can just
press that
number on
the remote to
instantly
access it.

1

This section shows examples of key menus the receiver displays on the TV
screen and how to use them.

Open or Close a Menu

• Press the MENU button to open the Main Menu. You can open any other

menu from the

• Press the CANCEL button to close a menu.

Make a Choice in a Menu

Main Menu.

Receiver Menus

Use the remote control Arrow buttons

to highlight

a menu

option.

1. Use the remote control ARROW buttons to highlight a menu option. An option you highlight looks like the English option shown.

2. Press the remote control SELECT button to select the option you highlight.

Note: If a menu option has a number, you can press the remote control

button with the same number to select that option. If you do this, you don’t
have to highlight the option first. For example, to select the

option on the Main Menu, just press the remote control 1 button.

Guide

Program

Make a Choice in a Menu List

The menus have two types of lists, like these examples:

• A single choice list lets you make only one choice at a
time. If you make another choice, you don’t keep your
earlier choice.

• A multiple choice list lets you make more than one choice
at a time. If you make another choice, you keep your
earlier choice(s).

Page 27

Chapter 2

Parts of the System

Here’s what to do:

1. Use the ARROW buttons to highlight an option.

2. Press SELECT to choose the option(s).

3. Select Save.

Cancel a Procedure

To cancel a procedure, press the remote control CANCEL or VIEW button
before you do the last step of the procedure.

• To go back to watch a program, press the VIEW button.

• To go back to the previous menu, press the CANCEL

button.

Note: If you don’t do anything in a menu for several minutes,

the menu “times out.” This discards any change you made, and
displays the last channel you watched.

Page 28

TV and VCR Connections

TV and VCR Connections

Use the following diagram and instructions to connect the satellite receiver to a
TV and VCR (optional).

TV Set Out to a TV: Connect coaxial cable between the TV SET

UT on the receiver and the TV’s input. Be sure to set the Channel

O

3/4 switch on the receiver to the channel you use to watch satellite
TV.

TV Set Out to a VCR (Optional): Connect a coaxial cable between

the TV S

ET OUT on the receiver and the VCR’s input. Connect

another cable between the VCR’s output and the TV’s input. Be
sure to set the Channel 3/4 switch on the receiver and the VCR to
the channel you use to watch satellite TV.

Page 29

Chapter 2

Parts of the System

Notes

Page 30

Chapter 3

Tip: The
Program
Guide is your
key to satellite
TV programs.
The receiver
displays the
Program
Guide on the
TV screen.

Tip: When the
Program
Guide is open,
use the
number
buttons on the
remote to
enter the
number of
hours you
would like to
skip ahead in
the Guide.

Using the System

Change Channels

You can change channels on your satellite receiver while watching a
program by doing one of the following:

• Press the remote control UP or DOWN ARROW

buttons to change the channel.

• Use the NUMBER PAD buttons to enter

the channel number you want.

Note: If you apply a Favorite List, you can

use the Up or Down Arrow buttons to
change channels on the list you apply, or
use the number buttons to change to any
channel, even if it is not on your applied
list. The receiver skips over blocked
channels if you hide them and lock the
receiver.

Use the Program Guide

You can use the Program Guide to see what programs are on and to
change channels.

• The first time you use the receiver, it will take a little while to display
the

Program Guide. A message may be displayed that the Program

needs to be updated. This is normal.

Guide

•A red background behind a channel usually means you haven’t bought
the channel. Once you buy a channel, you can tune to it. To buy a
channel, call 1-800-333-DISH (3474) or use the DISH button to order
through the Customer Support Application.

Page 31

Chapter 3

Tip: Be sure
to turn off the
receiver (so
the green
power light is
off) when
you’re not
using it. This
way, the
Program
Guide will be
automatically
updated, and
you won’t
have to wait
for it to be
updated when
you’re
watching a
program.

or:

Using the System

•The Program Guide shows which Favorite List you apply. Pressing

GUIDE scrolls through the available Favorites Lists.

All Chan: displays all of the channels available on DISH

•
Network.

All Sub: displays all of the channels in your subscription.

•

•

Other Favorites Lists: displays only the channels on a

particular list.

•The

Program Guide shows programs that are on now and those that will

be on during the next seven to nine days. The guide doesn’t show
programs that have ended.

• You can hide adult channels so the

Program Guide doesn’t show them.

Please see Hide or Show All Adult Channels on page 47.

• You may see the following symbols in the Program Guide:

•(DD) means the program has Dolby Digital sound.f

•for a program you can’t buy

•for a blacked-out program

•for a pay-per-view program

•for a program with an event timer

•for a locked program

Display the Last Channel You Watched in the Program Guide

You can set up the Program Guide to show the channel you are watching in
its upper right-hand corner.

Page 32

1. Press the MENU button.

2. Select the

3. Select the

4. Select the
option or the

System Setup option.

Guide Displays option.

Partial guide with video

Full guide without video

option.

5. Select the

Save option.

Set the Channel Order in the Program Guide

Tip: When
you’re in the
Program Guide,
you can skip
ahead 24 hours
just by pressing
the

Skip Ahead

button on the
remote.

You can set up the Program Guide to list channels in ascending order (with the
highest channel number at the top), or in descending order (with the highest
channel number at the bottom).

Note: If you don’t set a channel order, the Program Guide lists the channels in

descending order.

1. Press the MENU button.

Use the Program Guide

2. Select the

3. Select the

4. Select the

5. Select the

System Setup option.

Channel Order option.
Ascending or Descending option.
Save option.

Select a Program in the Program Guide

1. Open the Program Guide.

2. Move around the Program Guide to highlight a program using the following methods:

• Use the NUMBER PAD buttons to enter the
channel number you want. This will move
the Program Guide to show the channel you
enter.

• Use the ARROW button to move the
highlight around the Program Guide.

• Jump through the Program Guide in large
steps forward or backward in time:

• Enter the number of hours you want to skip. The

shows this number of hours. Press the RIGHT ARROW

Guide

Program

button to skip forward, and then the LEFT ARROW button to
skip backward.

• You can also use the SKIP AHEAD or SKIP
BACK feature to move the

Program Guide ahead

or back a full 24 hours.

Page 33

Chapter 3

Tip: Whenever
you change
channels, the
Program
Banner
appears for a
few seconds
with
information on
the program
that’s playing
on that
channel.

Using the System

Use the Program Banner

Note: When you use the Program Guide, if the receiver needs to get the

latest information (which might take a few minutes), it’ll display a
message that asks you to let it do this. As it downloads, the receiver
displays a status bar. To avoid getting this message, turn the receiver off
when you’re not using it. It will get the latest information by itself and
maintain an updated Program Guide.

3. After you have highlighted the program you want, you can press the

INFO button for more information about the program you highlight. If
you do, press the CANCEL button to go back to the Program Guide.

4. Press the SELECT button to change to the highlighted program. If you

select a program that is on in the future, the receiver displays a message to
create a timer. See User Event Timers on page 48.

5. Press the CANCEL or VIEW button to close the

Program Guide.

Page 34

You can use the Program Banner to find out more about a
program you watch, while you watch it. The receiver displays the

Program Banner for a few seconds at the top of the TV screen

every time you change the channel or press the VIEW button.

Note: If the batteries in your remote get weak and need to be replaced, you

will see a low battery warning message on the Program Banner.

Use the Browse Banner

You can use the Browse Banner to see what other programs are on and not
miss any of a program you watch. The
program you are watching at the top of the TV screen, and info on other
programs at the bottom of the TV screen. Unlike the

Browse Banner stays on the TV screen until you close it.

Browse Banner shows info on the

Program Banner, the

In this example, the Browse

Banner

we’re watching at the top, and
info on another program at the
bottom.

shows info on a program

Use the Browse Banner

The bottom
displays the Favorites List that is
currently applied. If the All Chan
list is applied, all channels are
listed. If you apply another list,
the banner shows only the
channels on that list. If you hide
adult channels and lock the
receiver, the banner doesn’t show
adult channels.

Browse Banner

Select a Program with the Browse Banner

While you watch a program, press the BROWSE button (RIGHT ARROW) to
get information on other programs:

With the Browse Banner open:

1. Move through the programs and highlight a desired program:

2. Press the UP or DOWN ARROW button to change the channel

information you see at the bottom of the screen, or use the number buttons
to enter a channel number. The Browse Banner shows information about
the program currently showing on that channel, at the bottom of the screen.

3. Press the RIGHT ARROW button to see information about the next program on the channel you chose. If you do this, press the LEFT ARROW button to go back to the current program showing on that channel.

4. Press the INFO button for more information about the highlighted program at the bottom of the screen. If you do this, press the CANCEL button to go back to the Browse Banner.

5. Select a highlighted program within the Browse Banner:
If this program is on now, the channel will change to the selected program.

If the program occurs in the future, a menu will open allowing y ou to create
an Event Timer to record the program.

6. To exit the Browse Banner, press the CANCEL button.

Page 35

Chapter 3

Tip: If you
have a DSL
line, the
receiver’s
modem may
not be able
to dial out. If
so, you will
need to get a
DSL filter
and install it
between the
receiver and
the
telephone
wall jack.
You should
be able to
obtain one
of these
filters from
your DSL
provider.

Enjoy your
Pay Per View
events but be
careful. You
cannot cancel
the purchase
of any Pay Per
View events.

Using the System

Buy a Pay Per View Program

How to Buy a Pay Per View Program

Once you confirm an order for a pay per view program, you can’t
cancel and we’ll bill you for it.

You must pay for all programs you or anyone else buys with the
receiver. To lock pay per view, please see Lock or Unlock All Pay Per View
Programs on page 46.

To buy pay per view programs, you must connect the receiver to a phone line.
You can watch a pay per view program on TVs connected to as many as six

different receivers. You will pay for the program only once, but you must
order the program for all the receivers you will watch it on.

1. Select a pay per view program in the Program Guide. Pay per view

programs are marked “PPV” in the Program Guide.

Page 36

2. T o buy the pay per view program, select the

Yes option.

If you don’t want to buy the program, select the No or
Cancel option.

3. The receiver displays a menu where you must confirm

the order. Select the
and we will bill you for it. Select the

Yes option to confirm the order

No or Cancel

option to cancel the order.

Review Pay Per View Programming You Have Purchased

1. Press the MENU button.

2. Select the

System Setup option.

3. Select the Purchase Info option. This opens a list of shows you’ve bought, both the ones you’ve watched and the ones you haven’t watched yet.

Use Themes

4. Select the

Cancel option to close the list.

Use Themes

1. While you watch a program, press the THEME (LEFT ARROW) button to
open the

2. Select a Theme category, which opens a list of programs that match the Theme you selected, similar to this example.

Themes (Theme Categories) menu.

Note: If you hide adult channels and lock the receiver, Themes lists don’t

show programs on adult channels. Programs colored in red are not included in
your subscription.

3. Move through the list of programs using the UP and DOWN ARROW buttons or a page at a time using the PAGE UP and PAGE DOWN buttons on the remote control.

4. Highlight the program you want, and press the SELECT button to watch the program or create a timer.

Page 37

Chapter 3

Tip: Favorite
Lists let you
set up lists of
your favorite
channels.
When you
use one of
these lists as
your Program
Guide, you
see only your
favorite
channels —
making it
much easier
to find
programs to
watch.

Using the System

Use Favorite Lists

About Favorite Lists

You can set up lists of your favorite channels, and add or remove channels any
way you want.

Note: If you hide adult channels and lock the receiver, no list shows adult

channels.

You must do two things to use Favorite Lists:

1. Set up the list(s) you want. Please see Set Up or Change a Favorite List on page 39.

2. Apply a list. Please see Apply a Favorite List on page 40.

• When you apply a Favorite List, the Program Guide shows only the
channels in that list. To choose channels in the list, press the remote
control Up or Down Arrow button.

Page 38

• To choose a channel whether or not it is on the

Favorite List you apply,

use the number buttons to enter the channel number.

•The

•The

All Chan list includes all the channels. You can’t make any changes

All Chan list.

to the

All Sub list includes all the channels you buy. You can’t make any

changes to the

All Sub list unless you change what you buy. To do so,

please call 1-800-333-DISH (3474).

• You can use up to four custom Favorite Lists. You can give each list a
name. When you first get the receiver, the four lists have the names

, List 3, and List 4. The lists are empty until you add channels to

List 2

List 1,

them.

• You can add as many channels as you want to each list.

Set Up or Change a Favorite List

Tip: Be sure to
set up a list of
your favorite
channels. It
just makes
finding
programs to
watch so
much easier!

1. Press the MENU button.

Use Favorite Lists

2. Open the

Favorite Lists menu.

3. Select the list you want to change. A check mark shows
up next to the list. For example, here we selected

4. Select the

Note: You cannot modify the All Chan or All Sub

Modify List option.

List 1.

list.

5. In the

Channels list, select a channel or channels you want

to add to the list. A check mark shows up next to each
channel. For example, here we selected

, and HGTV - 112.

108

USA - 102, LIFE -

6. T o delete a channel, select the channel. The check mark next to the channel goes away.

7. Select the

Save option to save your changes.

Change a Favorite List’s Name

1. Open the Favorite Lists menu.

2. Select the list whose name you want to change. A check
mark shows up next to the list. For example, here we
selected

3. Select the

4. Select the
list’s name.

List 1.

Edit List Name option.
Clear option if you want to clear the

Page 39

Chapter 3

Tip: It’s easy
to apply a
Favorite List.
Just press
GUIDE on the
remote
repeatedly,
and watch for
the name of
your list to
appear in the
upper left
most area of
the Program
Guide

Using the System

5. Select a letter on the on-screen keypad (it’s
just like selecting a menu option). For
example, here we selected

B. Do this again to

spell out the name. You can enter up to eight
letters, numbers, or spaces. If you need to,
select the
the name or the

space option to insert a space in

back option to correct a

letter.

6. Select the

Save option to save your changes.

Apply a Favorite List

To apply a Favorite List, do the following:

• If the

Program Guide is open, press the GUIDE button to apply the next

list. The

Note: Unless you add channels to at least one custom list, you can

Program Guide shows which list you apply.

apply only the All Chan list or the All Sub list.

Use the Search Feature\

The Search feature allows you to search the Program Guide for programs or
program information.

1. Press the SEARCH button.

2. The Search Menu will open.

3. Move the highlight to the Name box.

Page 40

Use the Search Feature\

4. There are two ways to enter a program you want to find.

• Use the UP, DOWN, LEFT, and RIGHT ARROWS to scroll
around on the virtual keyboard and then select the letters you want.

• Use the remote control number pad to enter the letters in the Name
box. Numbers 2 through 9 have telephone-style numbers written
above them. T o enter an H, for example, press 4 twice because H is
the second letter listed above the 4 on the number pad. For
example, if you are searching for Rudy:

Press 7 three times for an R.
Press 8 twice for a U.
Press 3 once for a D.
Press 9 three times for a Y.

Note: Enter up to 14 characters (letters and spaces) for your search.

5. When you have entered the name, scroll down to choose between two options:

•

Search Event Titles Only: Select this option if you are sure the

word(s) you entered are part of the event title.

Search All Event Info: Select this option if you want to search

•
event titles and information for the word(s) you entered

6. Select the Search option. When the search completes, you will see a screen listing the name of the program(s) and the start and stop times.

7. Highlight to the program you want to watch or record and press SELECT.

8. If the Create An Event Timer menu opens, select Create to record the program.

9. After setting up the timer, select Cancel to exit the menu or press View to go back to watching a program.

Page 41

Chapter 3

Tip: You can
lock out
programs by a
rating such as
PG-13, or you
can lock out
entire
channels.

Using the System

Use Locks

Open the Locks Menu

The Locks feature allows you to lock out certain programming, channels, or
receiver functions. The locks can be unlocked using a special password.

Note: You can set up a Personal Identification Number (PIN) with the

Customer Service Center so only you can order services by phone (please see
Personal Identification Number on page 48).

You can set locks and lock the receiver so only someone who knows the
password can get to locked channels or programs.

You must do two things to use locks:

1.Set the locks you want (see the next few pages).

Lock the receiver . This is how you apply the locks you set (that is,

2.
how you make them work). Please see Lock or Unlock the Receiver
on page 47.

1. Press the MENU button.

2. Select the
This opens the

Note: If you’ve locked the receiver, you must enter the

password to open the

3. On the

Locks option.

Locks (Parental and System Locks) menu.

Locks menu.

Locks menu, select the option for the lock you want to set.

Page 42

Set or Change the Password

Important: If
you create a
password, be
sure to write it
down and put
it away some
where safe, as
you will not
be able to
change any
locks or
unlock the
receiver
without it.

Tip: If you
forget your
password, call
Customer
Service at
1-800-333­DISH (3474)

1. Press MENU and then select the Locks menu.

Note: If you’ve locked the receiver previously, you must enter the
existing password to open the Locks menu. So, unless you know
the password, you can’t change it.

Use Locks

2. Select the

Change Password option.

3. Use the number buttons to enter a password of up to
four digits. The receiver displays stars (*) as you
enter the digits of the password. When you enter the
last digit of the password, the receiver highlights the

OK option. Press the SELECT button.

4. Enter the new password.

5. Enter the new password again to confirm your choice.

6. Select the

OK option again.

7. Memorize your new password.

If You Forget the Password

If you forget the password, you must call the Customer Service Center at
1-800-333-DISH (3474). You may need to give us information such as your
name, your address, your telephone number, the receiver serial number (please
see Order Your Program Packages on page 3), and your Personal Identification
Number (PIN), if you use one.

Rating Code Locks

• Rating code locks use the codes the original program providers assign to the
programs. The actual content of the programs may be different from the
assigned ratings.

Note: No rating system can guarantee that all unwanted material is screened

out.

• Like all other locks, these locks work only when you lock the receiver.

• You can lock any satellite program, even a pay per view program.

• The locks built into some TVs (“V chip” locks) don’t work for satellite
programs.

• TV program ratings are different from movie ratings.

• Receiver locks don’t work for TV programs.

Page 43

Chapter 3

Tip: If you
have the
password,
you can lock
and unlock
any channel,
including pay
per view
channels.

Using the System

• Rating Codes:

Set or Change Rating Code Locks

G: General Audience. Suitable for young children.
PG: Parental Guidance suggested.
PG-13: Parental Guidance suggested. Not recommended for

children under 13. R: Restricted. Not recommended for children
under 17 unless accompanied by an adult.

NC-17: Not recommended for Children under the age of 17.
NR/AO: Not Rated/Adult Oriented

Expanded Ratings:

L: Language. Adult language.
V: Violence. Graphic Violence.
SC: Sexual Content. Sexual scenes.
N: Nudity. Nude scenes.

1. Press MENU and then select the Locks menu.

Page 44

2. Select the

Ratings Locks option.

3. Select the rating for the youngest viewers you want to protect. This also selects ratings for programs for more mature viewers. In the example here , if you lo ck PG-13 rated programs, you also lock all programs with the R, NC-17, and NR/AO ratings.

4. Select the expanded rating code(s), if you want to lock
these ratings too. For example, here we selected

Language.
Note: You can select any, all, or none of these rating

codes.

5. To unlock a rating code, select the code.

6. Select the

Save option to save your changes.

7. You must lock the receiver to apply the lock you just set. Please see Lock or Unlock the Receiver on page 47.

Set or Change Channel Locks

Note: You can lock any channel, even a pay per view channel.

Use Locks

1. Press MENU and then select the

2. Select the

Channel Locks option. Select the channel(s)

Locks menu.

you want to lock. A checkmark shows up next to the
channel(s), as you can see in this example.

3. To unlock a channel, select that channel. The checkmark next to the channel goes away.

4. Select the

Save option to save your changes.

5. You must lock the receiver to apply the lock you just set. Please see Lock or Unlock the Receiver on page 47.

Lock or Unlock the Receiver Front Panel Buttons

Note: You can lock the receiver buttons and hide the remote to limit how

people use the receiver.

Note: Even if you lock the receiver front panel buttons, the Power button will

continue to work.

Here’s what to do:

1. Press MENU and then select the Locks menu.

2. Select the

Front Panel Lock

option. The Lock Front
Panel Buttons popup
displays.

3. Select the

Yes option.

4. You must lock the receiver to apply the lock you just set. Please see Lock or Unlock the Receiver on page 47.

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Chapter 3

Tip: You can lock

single adult
channels or all
adult channels.
Just remember
that you will
need the
password to
unlock them.

Using the System

To unlock the receiver front panel buttons:

1. Press MENU and then select the

2. Select the

Lock

Front Panel

option. The Unlock

Locks menu.

Front Panel Buttons popup
displays.

3. Select the

Yes option.

Lock or Unlock All Pay Per View Programs

Note: This locks all pay per view channels. You can lock one or more

channel(s) with channel locks or rating code locks.

To lock all pay per view programs:

1. Press MENU and then select the

Locks menu.

Page 46

2. Select the

Lock PPV option.

3. You must lock the receiver to a pply the lock you just set. Please see Lock or Unlock the Receiver on page 47.

To unlock all pay per view programs, here’s what to do:

1. Press MENU and then select the

2. Select the

Unlock PPV option.

Locks menu.

Hide or Show All Adult Channels

Tip: To use
Locks, you
must set the
locks you
want, and then
lock the
receiver.

You can keep the Program Guide, Themes lists, Favorite Lists, and the

Browse Banner from showing any adult channels. This means no one can tune

to adult channels with the remote control UP or DOWN ARROW button or
number buttons.

Note: This locks all adult channels. You can lock one or more adult channel(s)

with channel locks or rating code locks.

To hide all adult channels:

1. Open the Locks menu.

Use Locks

2. Select the

Hide Adult option.

3. You must lock the receiver to apply the lock you just set. Please see Lock or Unlock the Receiver, below.

To show all adult channels:

1. Open the

2. Select the

Locks menu.

Unhide Adult option.

Lock or Unlock the Receiver

To lock the receiver:

1. Press MENU and then select the

2. Select the

Lock System option. The receiver displays a message that tells

you to enter the password.

3. Use the number buttons to enter the password. The receiver displays stars
(*) as you enter the digits of the password. When you enter the last digit of
the password, the receiver highlights the
button.

4. The receiver displays a message that tells you to enter the password again.
Do so, and then select the

set.

Locks menu.

OK option. Press the SELECT

OK option again. This applies all the locks you

To unlock the receiver:

1. Open the

Locks menu.

2. Because the receiver is locked, it displays a message that tells you
to enter a password. The receiver displays stars (*) as you enter the
digits of the password. When you enter the last digit of the
password, the receiver highlights the

OK option. Press the

SELECT button.

3. Select the

Unlock System option.

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Chapter 3

Using the System

When You’ve Locked the Receiver

• If you try to watch a locked channel or program, erase a “protected” DVR
recording, or open the
tells you to enter the password.

• The receiver gives you three tries to enter the right password. If you can’t
do this, the receiver doesn’t let you try again for several minutes. If you
enter the right password, you can watch a locked channel or pro gram or
open the

Locks menu.

Locks menu, the receiver displays a message that

• If you leave a locked channel or program or the
enter the password again to see the channel, program, or
again.

• If you unlock the receiver, leave the locks unchanged, and then lock the
receiver again, you apply the same locks as before.

Locks menu, you must

Locks menu

Personal Identification Number

You can set up a Personal Identification Number (PIN) for call-in requests
only. Anyone who calls the Customer Service Center must provide this PIN to
make any changes to your account, to buy services, or to get info. Y ou can call
the Customer Service Center at 1-800-333-DISH (3474) at any time to set up a
PIN.

If you forget your PIN, you must call the Customer Service Center. We may
ask for more info to make sure it’s okay for you to make changes to your
account.

Use Event Timers

Many satellite TV programs and films are copyrighted. In some
cases, copyright law may apply to private, in-home recording.

Event timers let you set up the receiver to tune in future programs and/
or record them, with the DishDVR features or a VCR.

Page 48

• An “event” is a program, sports event, pay per view movie, or anything
else on satellite TV.

• You can quickly set a one-time event timer with Quick Record. Please see
page 50.

• You can set an automatic event timer for a program listed with start and
stop times in the
each day or each week. Please see page 51.

•A manual event timer lets you set custom start and stop times for a timer.
You can use a manual timer to record part of a program, several pr ograms
together, or parts of several programs. Please see page 52.

Program Guide. This can be a program that comes on

• If you use an event timer, you can record only the channel you’ve got

Tip: Want to
make sure
you never
miss an
episode of
your favorite
show? Just
set a Weekly
Event Timer
once, and the
receiver will
automatically
record it
every week!

tuned. This means you can’t record one program and watch or record
another at the same time.

• If you open a menu while you record to a VCR, the tape may record the

menu. If you change the volume or press the MUTE button, the tape may
record the change.

Note: If you want to have an Event Timer record to a VCR, you must set up

the receiver to control the VCR. See

Note: Even if the systems show “PVR” instead of “DVR”, the receiver

Control a VCR on page 56.

functions the same way.

Event Timer Types

Reminds you a program is about to start; tunes the receiver

DVR

to the program when it begins; records the program with the
DishDVR features.

Use Event Timers

Auto-Tune

Reminder

Reminds you a program is about to start; tunes the receiver
to the program when it begins.

Reminds you a program is about to start.

Reminds you a program is about to start; tunes the receiver

VCR

to the program when it begins; starts a VCR to record the
program.

Event Timer Frequencies

Works for a one-time program. If the program time

changes, this timer works at the new time. The receiver

Once

Weekly

Daily

Mon.-Fri.

deletes this timer right after the timer works.

Note: A Once timer keys on a program, not a time. So even

if the program comes on late, the timer works for it.
Works once a week on the same channel at the same time on

the same day. Y ou can set this timer for a program that comes
on once a week.

Works on Monday through Sunday on the same channel at
the same time each day . You can set this timer for a program
that comes on
every day.

W orks on Monday through Friday on the same channel at the
same time each day . You can set this timer for a program that
comes on every weekday.

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Chapter 3

Tip: Quick
Record is the
fastest and
easiest way to
record one
program once.
Just find the
program you
want to record,
press

Record

and then
you’re done.
It’s that simple!

Using the System

When an Event Timer Works

Only during the five minutes right before an event timer works, you’ll see a
small picture of a clock blinking on the TV screen. This clock goes away
when the program begins. While you see the clock, you can do either one of
these things:

• Press the remote control CANCEL button to clear the clock from the TV
screen. This doesn’t change the timer; it will still work.

• Press the remote control INFO button to see more information on
the event timer. If you do this, you’ll have these two choices:

• Select the

OK option to continue with the event

timer, or

• Select the

Stop Timer option to stop the event

timer.

Use Quick Record

You can use Quick Record to very quickly set a one-time, one-program PVR
Event Timer or VCR Event Timer.

1. Highlight but don’t select a future program in the

Program Guide or in a Themes list.
Note: If you select a future program, you open a menu where you can set

an automatic event timer. This is almost as fast as Quick Record.

2. Press the RECORD button.

3. This opens a menu where you can set an event timer.

Browse Banner, in the

Page 50

4. If you want to start the timer one minute early,
select the

Note: This lets you make sure the timer records a program’s start.
Note: You can start any timer (except one for a pay per view program)

Start 1 min. early option.

one minute early. But, if you set a timer that works right after another
timer and the second one starts early, the first one will end early.

5. Select the

DVR or VCR option.

Set an Automatic Event Timer

Tip: You can
protect any
recording so
that the
receiver will
not record
over it
without
asking you
first. Just
select Protect
Recording on
the Create an
Event Timer
menu.

1. Highlight and select a future program in the Browse Banner, in the

Program Guide, or in a Themes list.

This opens the

2. Select a Timer Type option. A check mark shows
up next to the option you select. For example, here
we selected the

Create an Event Timer menu.

PVR option.

Use Event Timers

3. Select a

Timer Frequency option. A check mark

shows up next to the option you select. For
example, here we selected the

Once option.

4. Only for a Once (one-time), DVR Event Timer,
you can select the

Protect Recording check box.

If you do this, a check mark shows up in the box.

Note: When you “protect” a recorded program, the receiver will ask you

before it records over that program.

5. Select the
the program in the

Create option to set the event timer. You’ll see a clock picture on

Program Guide, and also when you press the INFO

button to get information about the program.

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Chapter 3

Tip: You can
use Event
Timers to
record
programs
automatically,
or you can set
a manual
event timer to
record several
programs that
are on one
after another
on the same
channel.

Using the System

Set a Manual Event Timer

Use a manual event timer to manually set the start and stop time of a
recording. This is useful for recording all of a sports event, even if it goes into
overtime. Or, you can record part of a program, or several programs one after
the other.

Notes:

• Before you set a manual timer, use the Program Guide or printed program
lists to find the start and end times you want to set.

•You can’t set a manual timer for a pay per view program.

•You must set the end time after the start time, and set the end time at least
one minute later than the start time.

Here’s what to do:

1. Press the MENU button.

Page 52

2. Select the

This opens the

Management

3. Select the

This opens the

Timers option.

Event Timer

menu.

Create option.

Create a Manual Event Timer menu.

4. Select a Timer Type option. A check mark shows

Tip: You can
use a Manual
Event Timer to
record a
“block” of
programs on
the same
channel, or to
make sure you
don’t miss the
last few
minutes of a
sports event
that goes into
overtime.

up next to the option you select. For example, here
we selected the

DVR option.

Use Event Timers

5. Select a

Timer Frequency option. A check mark

shows up next to the option you select. For
example, here we selected the

6. Select a channel:

Either: Use the UP or DOWN

Once option.

ARROW button to highlight a channel. Then,
press the SELECT button.

or: Use the number buttons to enter a channel number.

7. Only for a Once (one-time), DVR Event Timer, you can select the

Recording
Note: If you want to delete a protected recording, the receiver will ask you

check box. If you do this, a check mark shows up in the box.

if you are sure you want to delete the event.

8. Select the

This opens the

9. Use the number buttons to enter the
(make sure you select

Time

Set Date/Time option.

Set Date/Time for Manual Timer menu.

Start Time

AM or PM) and the End

, (make sure you select AM or PM). Note: The
menu displays zeroes for you in numbers
like “07”.

10. Use the number buttons to enter the

Date.

Protect

11. Select the

Either: To set another event timer, select the Create

12.

Create Timer option.

option again.

Or: If you don’t want to set another event timer, press the Cancel button.

When Event Timers Overlap

If you try to set event timers for programs on at the same time and date, the
receiver displays a conflict menu with the dates and times of both pro grams. To
resolve the conflict, pick which timer to keep and which timer to delete.

Note: The receiver deletes one-time event timers right after they work. Yo u

must delete all other types of timers yourself.

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Chapter 3

Using the System

Edit an Event Timer

• You can edit any type of event timer.

• You can change any feature of an event timer.

• When you edit an automatic event timer you change it to a manual event

• You can change one type of event timer to any other type of event timer and

timer. A manual timer works at the times you set, which don’t have to be the
actual program times.

back, within the limits on each type of timer. Each type of timer has its own
limits, so please be careful! Also, you can’t change a manual timer to an
automatic timer.

Here’s what to do:

1. Press the MENU button.

2. Select the

This opens the

Timers option.

Event Timer Management menu.

3. Select the event timer you want to edit. A check mark shows up in the box next to the event timer. For example, here we selected a PVR event timer.

4. Select the

This opens the

5. You can change the

Edit option.

Edit a Manual Event Timer menu.

Timer Type, Timer Frequency, or Channel. To do

this, select each option you want.

Page 54

6. Only for a Once (one-time), PVR Event Timer,
you can select the

Protect Recording check box.

If you do this, a check mark shows up in the box.

Note: When you protect a recorded program, the receiver will ask you

before it records over that program.

7. If you want to change the Start Time, the End
, or the Date, select the Set Date/Time option.

Time

This opens the Set Date/Time for Manual Timer
menu.

Note: If you don’t want to change the date or time, skip to step 10.

Use Event Timers

8. Use the number buttons to enter the

PM) and the End Time, (make sure you select AM or PM).

or

Note: The menu displays zeroes for you in

numbers like “0925”.

9. Use the number buttons to enter the Date.

10. Select the

Either: To edit another event timer, highlight the timer and select the Edit

11.

Create Timer option.

option again.

or: If you don’t want to edit another event timer, press the CANCEL

button.

Delete an Event Timer

1. Press the MENU button.

Start Time (make sure you select AM

2. Select the

Timers option to open the Event Timer Management menu.

Page 55

Chapter 3

Tip: You must
buy a Pay Per
View event
before you can
set an
automatic
event timer for
it. And you
cannot set a
manual event
timer for any
Pay Per View
event.

Using the System

3. Select an event timer you want to delete. A check mark shows up in the box next to the event timer. For example, here we selected a DVR event timer.

4. Select any other timer(s) you want to delete.

5. Select the

Delete option to delete the timer(s) you selected.

Pay Per View Programs and Locked Programs

• You must buy a pay per view program before you can set an automatic event
timer for it. You can’t set a manual event timer for a pay per view program.
You can’t edit an event timer for a pay per view program.

• When you’ve locked the receiver , you must enter the password before you can
set an automatic event timer for a locked program. You can set a manual event
timer for a locked program and not enter the password. But if you do this,
when the timer works the receiver may display only an error message or a
password entry menu. If you’ve set a DVR Event Timer or a VCR Event
Timer, the recording will show only the error message or password menu.

• If you use a DVR Event Timer to record a locked program, you must enter the
password to play back the program. If you record a block of two or more
programs and just one of them is locked, you must enter the password to play
back any of them. For example, if you set an event timer to record a block of
three programs and one of them is an adult movie, you must enter the
password to watch any of the three programs.

Power Off and Event Timers

• If the receiver is off when a DVR Event T imer, Auto-Tune Event Timer , or VCR
Event Timer works, the receiver will turn on. When the program ends, the

receiver will turn off unless you press any remote control or front panel
buttons while the timer works.

• If the receiver is off when a Reminder Event Timer works, the receiver will
turn on and stay on.

How Many Event Timers You Can Set

You can set a limited number of event timers. If you try to set more, the
receiver displays a menu where you can delete an existing timer. If you don’t
delete an existing timer, you won’t be able to set any new ones.

Control a VCR

Note: Please remember, you can use the DishDVR features to record a

program without a VCR.

• To use VCR Event Timers, you must connect the receiver’s back panel audio/
video outputs to the audio/video inputs on the VCR. See page 29 for the
recommended connection to a VCR.

Page 56

Use Event Timers

• To use VCR Event Timers, you must set up the receiver to control the VCR (see
below). If the receiver can’t control the VCR, use an Auto-Tune Event Timer to
tune the receiver to the channel you want to record. Use the timers built into the
VCR to start and stop the VCR at the right times.

• The receiver’s front panel IR Blaster sends an infra-red (IR) signal to control
the VCR. This signal can bounce off walls or other objects on its way to the
VCR. This works in most home setups. But, shelves or smoked glass doors
between the receiver and the VCR can block the signal. If the signal has to
cross a very large room, or bounce off curtains, it may not be strong enough to
control the VCR. Make sure nothing blocks the signal, and the signal can
bounce off nearby, light-colored, smooth surfaces.

• If you can’t set up the IR Blaster to control the VCR, maybe you can use an IR
extender you connect to the receiver Accessory Jack. An IR extender is a
cable that carries the infra-red signal from the receiver to the IR sensor on the
VCR. You can buy extenders from the Customer Service Center. You must set
up the receiver to send the right signals out via the Accessory Jack. Please see
Set Up the Accessory Jack on page 81.

Here’s what to do:

The receiver starts the VCR to record, but doesn’t
turn the VCR on. So, you must leave the VCR turned on.

1. Get the VCR device code from the table in Device Codes on page 121.

2. Press the MENU button.

3. Select the

4. Select the

5. Select the

System Setup option.

Installation option.

VCR Setup option.

6. Use the number buttons to enter the VCR device code.

7. Make sure you turn the VCR on. If you are using the TV Set Out

on the receiver to provide audio/video to the VCR, set its channel switch to
3 or 4 to match the receiver back panel channel 3/4 switch and make sure
the VCR is set to record on this channel. Put a rewound videotape in.

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Chapter 3

Using the System

8. To test the device code, highlight the Test option. The receiver displays a message that warns you to make sure you turn the VCR on.

9. Press the SELECT button to start the test. The VCR records for a few seconds, stops, and then rewinds.

10. The receiver displays a message that says the VCR test is done. Do what the message says. If the VCR did not do the test, enter another device code from the table, and then do step 8, step 9, and this step again.

11. Once you find the right VCR code, select the
option to save the VCR code you entered.

12. Set the VCR Event Timer(s) you want. Remember, you must leave the VCR turned on with a blank tape inserted ready to record.

Save

Use Caller ID

Caller ID displays on your TV the names of people as they call you if you
subscribe to Caller ID from your local phone company.

Enable Caller ID

1. Make sure you have a phone line connected to the DishDVR receiver,

2. Make sure your system is properly grounded. Sometimes an improperly grounded system will cause problems with the Caller ID feature.

3. Press MENU on the remote and select
then Caller ID, or press Menu-6-1-8 on the remote.

System Setup, Installation, and

Page 58

4. When the Caller ID Menu opens, move the highlight to Enable and press SELECT to save your choice. Press VIEW to go back to watching a program.

Use Dolby® Digital Sound

When You Get a Call

When you receive a call, you will see a Caller ID popup with the same kind of
information you see on your regular phone or Caller ID device.

You can select OK to close the message. If you do nothing, it will disappear
after 20 seconds.

If you are in a menu when a call comes in, you will see a different Caller ID
popup.

Attention

Incoming call:

Name: DOE JOHN
Phone: [phone]

OK

Use Dolby® Digital Sound

Dolby Digital lets you use Dolby Surround sound in an audio/video system.
The receiver has a Dolby Digital output, although not all programs have Dolby
Digital sound. The receiver provides Dolby
mono or stereo sound) for a sound system or audio amplifier/decoder that can
process such audio.

Note: The TV audio always runs as usual. If a program doesn’t have Dolby

Digital, you’ll hear normal TV audio.

1. Connect an amplifier/decoder that can process Dolby Digital signals to the

receiver’s back panel Dolby Digital output.

2. Press the Menu button.

Digital and Linear PCM (regular

3. Select the

System Setup option.

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Chapter 3

Using the System

4. Select the Dolby Digital option.

5. Select one of the options below.

If you select the
amplifier can’t process both types of signals, you could damage
the speakers. Please see the user’s manual that came with your
amplifier for more details.

Dolby Digital Only

•
Select this option if the amplifier can process only DolbyR Digital
(AC3) signals.

PCM Only

•
Select this option only if the amplifier can’t process Dolby Digital
signals.

•

Dolby Digital/PCM

Select this option only if the amplifier can process both Dolby
Digital and Linear PCM signals.

6. Select the Save option to save the setup.

Dolby Digital/PCM option and the

Use the DishDVR Features

Many satellite TV programs and films are copyrighted.
In some cases, copyright law may apply to private,
in-home recording.

Page 60

The DishDVR features let you decide how to watch TV. You can pause,
rewind, or skip back through a program. Then you can go back to watch, fast
forward, or skip ahead through the program. You can record and play back
programs with full digital audio and video quality, without a VCR.

Auto Recording

If you get a phone call while you watch a live program, you can pause the
program, answer the phone, go back to watch the program, and not miss any
of the action.

You can pause, rewind, or skip back through a live program. Then you can go
back to watch, fast forward, or skip ahead through the program.

For more info, please see Use Auto Recording, below.

Use the DishDVR Features

Tip: Auto
recording is
what happens
automatically
while you’re
watching a
program. It
includes
features like
Pause, Back,
Forward and
Skip Forward.
On-demand
recording is
what you use
with
programs
you’ve
already
recorded.

On-Demand Recording

You can record a program on now or a future program to watch later, or you can
keep your recording.

You can pause, go back to play, rewind, skip back through, fast forward, or skip
ahead through a recorded program.

You can play back a program you already recorded and record a new program at
the same time.

For more info, please see page 62.

Auto Recording and On-Demand Recording at the Same Time:

You can pause, go back to watch, rewind, skip back through, fast forward, or
skip ahead through a “live” program and record that program at the same time.
For more info, please see page 66.

Use Auto Recording

Turn the receiver on and tune it to a channel. Then you can use the remote
control’s DishPVR buttons.

Note: When you press any one of these buttons, you’ll see a small sign on the

TV screen. We show you the signs here.
Press the PAUSE button to pause the program. Press this button

again to go back to watch the program.

Note: For a “live” program, the on-screen pause timer shows how

long you’ve paused the program. If you’ve paused the program
more than once, the pause timer shows the total time you’ve
paused. If you pause after you reverse or forward, the pause timer shows how
far you’re behind the “live” program.

Press the BACK button once to rewind the program four times
as fast as normal play . Press the Back button twice to rewind at
15 times normal speed, three times to rewind at 60 times normal
speed, and four times to rewind at 300 times normal speed. The
on-screen bar shows how far you’ve gone.

Press the PAUSE button and then press the BACK button to reverse the
program in slow motion. Press the BACK button once to reverse the program 1/
4 the speed of normal play. Press the BACK button twice to reverse at normal
speed.

Press the FWD (“forward”) button once to forward the
program four times as fast as normal play. Press the FWD
button twice to forward at 15 times normal speed, three times
to forward at 60 times normal speed, and four times to forward
at 300 times normal speed. The on-screen bar shows how far
you’ve gone.

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Chapter 3

Using the System

Press the PAUSE button and then press the FWD button to forward the button
in slow motion. When you press the FWD button once, the program advances
at 1/15 the speed of normal play. Press the FWD button twice to forward at 1/
4 the speed of normal play. Press the FWD button three times to play the
program.

Note: Of course, you can’t “forward” into the part of a “live” program that

hasn’t been broadcast yet.
Press the PLAY button to watch or to go back to watch the

program. Also, press this button to switch from forward or reverse
back to watch the program as usual.

Press the SKIP BACK button to skip back about ten seconds in the
program. Press this button again to skip back again.

Press the SKIP AHEAD button to skip ahead about 30 seconds in
the program. Press this button again to skip ahead again.

Note: Of course, you can’t “forward” into the part of a “live”

program that hasn’t been broadcast yet.
Press the VIEW button to catch up with the program as it’s showing

now.

Use On-Demand Recording

Turn the receiver on and tune it to a channel. Then you can do these things:

Note: If you record a locked program while you have the receiver locked,

you’ll have to enter the password to play back that program.

Start recording a program:

• At a program’s start, press the remote control’s RECORD

button.
If you’ve watched a program from its start, up to about one
hour after it’s started, do this:

1. Press the BACK button.

2. Let the program reverse to its start.

3. Press the RECORD button.You’ll get all of the program on your recording.

Note: If you don’t tune to a program until

after it starts, you can record only the part of
the program that comes after you tune to it.

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Stop recording

Press the remote control’s STOP button.

When press the RECORD button, you control how long the
receiver records. So, the receiver won’t stop recording too soon.
This also means you must remember to stop the recording! Or, you
can use an Event Timer to start and stop the recording:

•Use Quick Record to set a one-time DVR event timer for a future
program. Please see page 50.

• Set an automatic PVR event timer to record a future program that
comes on each day or each week. Please see page 51.

• Set a manual PVR event timer to make a future recording with start and
stop times you set. This lets you record part of a program or a block of
several programs, one after the other. Please see page 52.

Use the My Recordings menu

Use the DishDVR Features

Press the DVR button. This opens the My Recordings menu.

• Events are recorded programs or other recordings you make.

• If you hide adult channels and lock the receiver, this menu
doesn’t list any adult programs by name.

• To review programs you record only with the DishDVR features, use
this menu. To see all event timers, including DishDVR timers, please
use the

My Recordings menu shows you:

The

Event Timer Management menu.

• A list of recorded events that includes the one you’re recording now, if
any.

Note: You can sort events either by date or the name of the event.

• Approximately how much time you can still record. We call this the
“time left.”

Note: The receiver needs more room to record programs with more on-

screen action. So, the “time left” isn’t exact.

• If you select any one of the events on the My Recordings menu (even
an event you’re recording), you open an information menu for that
event.

Note: This is just an example of the info menu. The info menu shows

only the options for the event you select. For a different event, you’ll

see different options. You’ll see some (not all) of the options we list
below. You won’t see an option to start recording; to do that, you must
press the remote control RECORD button or set an event timer.

Note: If you record a locked program while you have

the receiver locked, you’ll have to enter the password
to play back that program.

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Chapter 3

Using the System

• Select the Start option to play back the event from its
start.

• Select the

Start Over option to play back the event from

its start.

• Select the

Stop option to stop play back and go back to

the event’s info menu.

• Select the

Resume option to play back the event from

where you stopped it before, if ever.

• Select the

Protect option to “protect” the event. The

receiver will ask you before it records over the event.

• Select the

Note: To unprotect an event or to erase a protected event

Unprotect option to “unprotect” the event.

when you’ve locked the receiver, you must enter the password.

• Select the

Erase option to erase the event.

• Select the

View option to go back to the last satellite TV

channel you watched. If you’re recording an event, the
receiver tunes to that event’s channel.

• Select the

Recordings

Cancel option to go back to the My

menu.

While Playing Back or Recording an Event

• Press the PAUSE button to pause the play back. Press this
button again to go on with the play back.

• Press the BACK button once to rewind the program
four times as fast as normal play. Press the BACK
button twice to rewind at 15 times normal speed, three

times to rewind at 60 times normal speed, and four
times to rewind at 300 times normal speed.

• Press the PAUSE button and then press the BACK button to reverse
the program in slow motion. Press the BACK button once to reverse
the program 1/4 the speed of normal play. Press the BACK button
twice to reverse at normal speed.

• Press the FWD (“forward”) button once to forward the
program four times as fast as normal play. Press the

FWD button twice to forward at 15 times normal speed,
three times to forward at 60 times normal speed, and
four times to forward at 300 times normal speed.

• Press the PAUSE button and then press the FWD button to forward
the program in slow motion. Press the FWD button once to advance at
1/15 the speed of normal play, twice to forward at 1/4 the speed of
normal play, and three times to play the program.

Page 64

Note: Of course, you can watch any part of an event you’ve already

recorded.

Use the DishDVR Features

Tip: With the
DishPVR
receiver, you
can even
watch one
recorded
event while
recording
another at the
same time!

• Press the PLAY button to play back or go on with play back.

Also, press this button to switch from fast forward or rewind
back to normal play back.

• Press the SKIP BACK button to skip back about ten seconds

in the event. Press this button again to skip back again.

• Press the SKIP AHEAD button to skip ahead about 30

seconds in the event. Press this button again to skip ahead
again.

• Press the STOP button to stop play back.

Play Back a Recorded Event and Record Another Event

1. Set up the receiver to make an on-demand recording.

Note: You can press the Record button or you can use any

kind of event timer except a VCR event timer. Press the PVR
button. This opens the

My Recordings menu.

2. Select an event on the

My Recordings menu (not the one you’re

recording). This opens an information menu for that event.

3. Select the

Start, Start Over, or Resume option to play back the event.

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Chapter 3

Using the System

More About the DishPVR Features

Auto Recording

• Whenever you turn the receiver on, it’s auto recording.

• With auto record, you can record up to about an hour of a program. This
total recording time applies to auto recording only.

• The receiver needs more room to record programs with more action. So,
the total recording time isn’t exact.

•After about an hour, the receiver starts to record over its oldest audio and
video to have room for new audio and video.

• If one program ends and the next one starts on the same channel, the
receiver starts to record the next program.

• If you change the channel, you erase the recorded audio and video, and
start recording the new channel.

On-Demand Recording

• On-demand recording works only when you set it up.

• The receiver must have enough room to record:

• When you make a one-time DishDVR recording, you can set the

receiver to ask you before it records over what you record. This is
how you “protect” a recorded event.

• If the receiver needs room to record a new event, it’ll record over the

oldest “unprotected” recorded event(s) to make room.

• If the receiver is out of room, and you don’t let it record over any old

recorded events, it won’t be able to record a new event.

• To free up space on the receiver, you can erase events by opening the

Events Information menu and selecting the

Erase option.

You Can Auto and On-Demand Record at the Same Time

If you record a live program using the on-demand option, you can use auto
recording to pause, go back to play, rewind, skip back through, fast forward,
or skip ahead through the same program at the same time.

Page 66

Use the DishDVR Features

Tip: If you
want to
“archive” an
event to save
it for a long
time, you can
move it from
the receiver to
a VCR.

Copy Recordings to Videotape

You may want to keep a videotape copy of a recording you made
on the DishDVR features. Or, if the receiver is out of room,
maybe you’ll want to move recordings to a videotape to store them.

Many satellite TV programs and films are copyrighted. In some cases,
copyright law may apply to private, in-home recording.

You may not be able to play back events with full digital audio and
video quality from a videotape.

Here’s what to do:

1. Connect the receiver’s back panel audio/video outputs to the VCR’s audio/ video inputs.

2. Put a rewound tape into the VCR.

3. Turn the VCR on.

4. Press the remote control PVR button. This opens the

Recordings

5. Select an event on the

menu.

My Recordings menu. This opens an information

menu for that event.

6. Start the VCR to record onto the tape.

7. On the event’s info menu, select the

Start option. The receiver

begins to play back the event.

8. When the play back is done,

either: Select another event to copy, or: If you

don’t have another copy to make, stop the VCR.

My

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Chapter 3

Using the System

Control Other Devices with the Remote

Remote Control Modes

This section describes how to use the remote to control a TV, a VCR, or other
devices. For information on how to use the remote to control the receiver,
please see Remote Control on page 20. You can set up the remote to control as
many as three devices along with the receiver. These can be TVs, VCRs, DVD
players, cable TV boxes, tuners, or audio amplifiers.

You can set the remote to four different modes to control the receiver or other
devices.

You must set up the remote to control a device like a TV or a VCR. Please see
Set Up the Remote to Control Devices, below.

Use the remote control’s mode buttons, Sat
(satellite receiver), TV, VCR (for a VCR or a
DVD player), and Aux (“auxiliary,” for a
cable TV box, a tuner, or an audio amplifier)
to set the remote to the right mode for the
device. To change the mode, press the button
for the device you want the remote to control.
The mode button flashes once to show you’ve
set the remote to that mode.

Limited Mode

You can program your remote control in limited mode to keep from
accidentally changing the channel on your TV or VCR. When you use the
remote to control your TV in limited mode, you will only be able to use the
POWER, MUTE, and VOLUME buttons. Also, when you use the remote to
control your VCR in limited mode, you will only be able to use the POWER
and VCR tape control buttons.

The section Set Up the Remote Control Other Devices has a step that tells the
remote to go into limited mode.

Note: Limited mode is not used with cable boxes or amplifiers.

Set Up the Remote to Control Other Devices

Over the next few pages we tell you how to use the remote to control a TV, a
VCR, a cable TV box, a tuner, or an amplifier.

When you get the remote it’s already set up to control the receiver.
But, you must set up the remote to control the TV before you can

control the TV’s POWER, MUTE, and VOLUME buttons.

T o use the remote to control other devic es, you must first program it to control
these other devices. You can do this by either following Set Up the Remote
Control that b egins on page 69, or Scan for Device Codes procedure described
on page 69.

Page 68

Control Other Devices with the Remote

Set Up the Remote Control

You can set up the remote to control other device’s using the device codes listed
on page 120.

1. Turn the device on. Use the device’s buttons or its remote control to turn it on.

2. Find the brand name of the device

in the tables on page 120.

3. Press and hold the mode button

until all the other mode buttons
light up, and then let go of the
mode button.
The mode button flashes.

4. For Aux mode only. Press 0 for a

second TV, or 1 for a second
VCR, or 2 for a tuner or amplifier.

5. Enter one of the three-digit device

codes from the table using the
number buttons.

6. If you want to program limited

mode, press 1. If not, skip to step

7.

7. Press the POUND (#) button. If you entered the code correctly,

If the brand isn’t listed, please see
the section titled Scan for Device
Codes, below.

For example, hold the TV mode
button for a TV until all of the
other mode buttons light. When
you let go, the TV mode button
will flash.

This step is for programming
which kind of device that should
be programmed in AUX mode. If
you’re not programming in AUX
mode, skip to step 5.

The three-digit device code should
be for the brand name of your
device that you found in step 2.

See Limited Mode for more
information.

the mode button flashes three
times.

8. Press the blank POWER button

to turn off the device. If the device
does not turn off, go to step 10.

9. Turn the device back on and try

some other buttons to make sure
they work. If the code works for
other buttons, stop here.

10. If the code doesn’t work, repeat

steps 3-9 with another device code
from the tables.

11. If you can’t find a code that

works, try Scan for Device Codes
below.

If the code works, the device
should turn off.

Sometimes the POWER button
works when other buttons don’t.

Try every code listed for your
brand until one works for your
device.

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Chapter 3

Using the System

Scan for Device Codes

If the code for your device is not listed in the tables starting on page 120, use
this procedure to scan the remote control’s memory for the device code.

1. Turn the device on. Use the device’s buttons or its remote control to turn it on.

2. Press and hold the mode button

for the device until all the other
mode buttons light up, let go of
the button.
The mode button flashes.

3. For Aux mo de only . Press 0 for a

second TV, or 1 for a second
VCR, or 2 for a tuner or
amplifier. Then, press the STAR
(*) button.

4. Press the blank POWER button. This puts your remote in the scan

5. Press the UP or DOWN

ARROW button repeatedly until
the device turns off.

For example, hold the TV button
for a TV until all of the other mode
buttons light. When you let go, the
TV mode light will flash.

This step is for programming which
kind of device that should be
programmed in AUX mode. If
you’re not programming in AUX
mode, skip to step 5.

mode.
As you press the UP or DOWN

ARROW button, the remote is
trying each code in the memory to
see if it can turn off your device.
When the device turns off, you
have found a code that might work.

Note: The mode button for the

device will flash rapidly eight times
when you’ve scanned all the codes
for that device.

Page 70

6. Press the Pound (#) button. This stores the code you found.

7. Turn the device back on and try

some other buttons to make sure
they work.

8. Repeat this procedure until

you’ve tried all the codes.

Press the blank POWER button to
turn the device back on. Try some
other buttons to make sure they
work. Sometimes, the POWER
button works when other buttons
don’t.

You may need to repeat the scan to
find the best code for your device.

Control Other Devices with the Remote

Check the Device Codes

You can find out what device code you’ve set for each remote mode.

1. Press and hold the mode button until all the other mode buttons light up, let go of the mode button. The mode button flashes.

2. Press the POUND (#) button twice. The mode button flashes the number for each digit of the device code, with a pause between the groups of flashes. A quick flash is for zero.

3. For AUX mode only. The first group of flashes tells you what the AUX mode controls. A quick flash (zero) before the three-digit code is for a TV ; one regular flash is for a VCR; and two flashes is for a tuner, amplifier, or cable box.

For example, hold the TV mode
button for a TV until all of the other
mode buttons light. When you let
go, the TV mode light will flash.

For example, if the code is 570, the
mode button flashes five times,
pauses, flashes seven times, pauses,
and flashes once quickly.

For example, if the TV code is 570,
the AUX mode button flashes once
quickly (indicating 0 for TV),
pauses, flashes five times, pauses,
flashes seven times, pauses, and
flashes once quickly.

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Chapter 3

Tip: If you set
up the remote
to control a TV,
the MUTE and
VOLUME
buttons will
control the TV
volume when
you’re in most
other modes.

Using the System

Remote Control Buttons

Control the Receiver

When you get the remote it’s already set up to control the receiver.
But, you must set up the remote to control the TV before you can use
the MUTE and VOLUME buttons.

For info on the remote buttons that control the receiver, please see
Remote Control on page 20.

Control a TV (or a Second TV)

Only the buttons we tell you about here control a TV. Some of the
buttons we tell you about here may not control your TV. Please see
your TV user’s manual for info about the TV’s features.

TV Mode Button

You must first set up the remote to control the TV. Please see Set Up
the Remote to Control Devices, beginning on page 68. Then, yo u must

press the TV mode button to set the remote to TV mode. The TV mode button
flashes once to show you’ve set the remote to TV mode. Make sure you keep
the remote in TV mode to use the buttons we tell you about here.

Note: You can set up the remote to control a second TV in Aux mode, the

same way it controls the first TV in TV mode. Please see Set Up the Remote to
Control Devices beginning on page 68.

TV/Video Button

If the TV has video format options, use this button to switch the
TV video format.

Power Buttons

Press either Power button to turn the TV on or off.

Note: If you set up the remote to control one TV in TV mode

and another TV in Aux mode, press the TV Power button to
control only the TV you set up in TV mode.

Mute Button

Press this button to turn the sound on or off.

Volume Button

Press this button to raise (+) or lower (-) the TV
volume.

Page 72

Control Other Devices with the Remote

Up/Down Arrow Buttons

Use these buttons to change channels on the TV.

Note: These buttons do not change channels on the TV if the

remote control is in limited mode.

Select Button

The SELECT button works as the ENTER button for a TV.

Recall Button

Press this button to go back to the last TV channel you watched.
Press it again to switch between the last two TV channels you
wanted.

Number Buttons

Use these buttons to directly enter numbers in a
different channel.

Note: These buttons do not change the channels on

the TV if the remote control is in limited mode.

Control a VCR (or a Second VCR)

Only the buttons described here control a VCR or DVD player. Some
of the buttons we tell you about here may not control your VCR or
DVD player. Please see the user’s manual that came with your VCR or
DVD player for information about the VCR’s features.

VCR Mode Button

You must first set up the remote to control the VCR. Please see Set Up
the Remote to Control Devices, beginning on page 68. Then, you must

press the VCR mode button to set the remote to VCR mode. The VCR mode
button flashes once to show you’ve set the remote to VCR mode. Make sure
you keep the remote in VCR mode to use the buttons we tell you about here.

Note: You can set up the remote to control a second VCR in AUX mode, the

same way it controls the first VCR in VCR mode. Please see Set Up the Remote
to Control Devices beginning on page 68.

Note: You must set the remote to VCR mode to set it up to control a DVD

player. Once you do this, you must set the remote to VCR mode to control a
DVD player.

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Chapter 3

Using the System

TV/Video Button

Use this button to switch the VCR between its TV mode and its
VCR mode (please see your VCR user’s manual for information).

Power Button

Press the blank POWER button to turn the VCR on or off.

Mute Button

Press this button to turn the TV sound on or off.

Up/Down Arrow Buttons

Use these buttons to change channels on the VCR.
Note: If you are using the remote control in Limited Mode, the

TV will not change channels.

Recall Button

Press this button to go back to the last VCR channel you used.
Press it again to switch between the last two VCR channels you
used.

VCR Buttons

• Press the BACK button to rewind a videotape.

• Press the PAUSE button to pause a videotape. Press this
button or the PLAY button to go back to play the tape.

• Press the FWD (“forward”) button to forward a videotape.

• Press the STOP button to stop playing or recording on a
videotape.

• Press the RECORD button to record on a videotape.

Page 74

• Press the PLAY button to play or to go back to play a
videotape.

Control Other Devices with the Remote

Number Buttons

Use these buttons to enter channel numbers.

Note: If you are using the remote control in limited

mode, the TV will not change channels.

Control a Cable TV Box

Only the buttons we tell you about here control a cable TV box. Some
of the buttons we tell you about here may not control your cable TV
box. Please see your cable box user’s manual for info about the box’s
features.

Aux Mode Button

You must first set up the remote to control the cable TV box. Please see
Set Up the Remote to Control Devices, beginning on page 68. Then, you
must press the AUX mode button to set the remote to AUX mode. The AUX
mode button flashes once to show you’ve set the remote to AUX mode. Make
sure you keep the remote in AUX mode to use the buttons we tell you about
here.

TV/Video Button

Use this button to switch the cable box between its TV mode and its
video mode.

Power Button

Press the blank POWER button to turn the cable box on or off.

Mute Button

Press this button to turn on or off the sound from a cable box.

Volume Button

Press this button to raise (+) or lower (-) the sound
volume from the cable box.

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Chapter 3

Tip: Some of
the buttons
we tell you
about here
may not
control your
tuner or
amplifier. Be
sure to check
the user guide
that came
with the
device for full
details.

Using the System

Up/Down Arrow Buttons

Use these buttons to change channels on the cable box.

Select Button

The SELECT button works as the ENTER button for the cable
box.

Recall Button

Press this button to go back to the last cable box channel you used.
Press it again to switch between the last two cable box channels
you used.

Number Buttons

Use these buttons to enter channel numbers.

Control a Tuner or Amplifier

Only the buttons we tell you about here control a tuner or amplifier.
Some of the buttons we tell you about here may not control your
tuner or amplifier. Please see the user’s manual that came with your
tuner or amplifier for more information.

Aux Mode Button

You must first set up the remote to control the device. Please see Set
Up the Remote to Control Devices, beginning on page 68. Then, you

must press the AUX mode button to set the remote to AUX mode. The AUX
mode button flashes once to show you’ve set the remote to AUX mode. Make
sure you keep the remote in AUX mode to use the buttons we tell you about
here.

Power Button

Press the blank POWER button to turn the tuner or amplifier on
or off.

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Control Other Devices with the Remote

Mute Button

Press this button to turn the sound off or on.

Volume Button

Press this button to raise (+) or lower (-) the volume.

Up/Down Arrow Buttons

Use these buttons to change channels on the tuner or
amplifier.

Select Button

This button works as the INPUT SELECT button for the tuner
or amplifier.

Other Remote Control Features

Switch Between TV and Device Volume Control

When you set up the remote to control a television, the MUTE and VOLUME
buttons control the TV volume. However, if you use the AUX mode to control a
tuner or amplifier and the device has a volume setting, you can set up the
remote to control the device’s volume instead of the TV volume.

To set the remote to control the device’s volume:

1. Press and hold the AUX mode button for three seconds, and then let

go of it.

2. Press the POUND (#) button.

3. Press the plus (+) side of the VOLUME button.

4. Press the 0 number button.

5. Press the POUND(#) button. The Aux mode button flashes three

times.

6. Press the SAT mode button.

7. Press the plus (+) and minus (-) sides of the VOLUME button. The device’s volume changes and the AUX mode button lights instead of the TV mode button.

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Chapter 3

Using the System

To set the remote back to control the TV volume:

1. Press and hold the TV mode button for three seconds, and then let

go of it.

2. Press the POUND (#) button.

3. Press the plus (+) side of the Volume button.

4. Press the 0 number button.

5. Press the POUND(#) button. The TV mode button flashes

three times.

6. Press the SAT mode button.

7. Press the plus (+) and minus (-) sides of the VOLUME button. The device’s volume changes and the AUX mode button lights instead of the TV mode button.

Page 78

Upgrade the Receiver Software

Upgrade the Receiver Software

Once in a while, we may upgrade your receiver’s software for free. You can set
up the receiver to Receive a Software Upgrade and/or Set Up the Receiver to
Tell You About Upgrades.

Receive a Software Upgrade

1. Make sure you turn the receiver off, so its green front panel POWER light is off. To do this, press the remote control’s blank POWER button while the remote is in SAT mode.

2. While the receiver is taking a software download, the
receiver’s front panel Power light blinks. Don’t disturb or
unplug the receiver while the light is blinking.

Note: The software upgrade may take up to about half an

hour.

Set Up the Receiver to Tell You About Upgrades

You can set up the receiver to tell you when you can get a software upgrade ;
it’ll ask you to let it get the software. Unless you set up the receiver to ask you,
it will download new software without asking.

1. Press the MENU button.

2. Select the

3. Select the

4. Select the

5. Select the
option or the

System Setup option.

Installation option.

System Upgrades option.

Ask before downloading

Without my permission

option.

Note: A “download” is the same as an

upgrade.

6. Select the

Save option to save your choice.

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Chapter 3

Using the System

Reset the Receiver

You can reset the receiver with the setup it had when you bought it.

If you reset the receiver, you throw away all Favorite Lists except

and All Sub.

Chan

If you reset a locked receiver, you keep the locks. If you reset an
unlocked receiver, you throw away the locks.

If you lock the receiver, even resetting it won’t bypass a lock or
unlock the receiver. You can’t reset the receiver to get rid of a
password you forget.

1. Press the MENU button.

2. Select the System Setup option.

3. Select the Installation option.

4. Select the Factory Defaults option. (“Factory Defaults” refers

to the receiver’s original settings.)

5. Select the

Yes option to confirm the reset.

Change Program Languages

All

Page 80

You can choose a language beside English for some programs. Some
programs, like movies, show at the start if you can choose another language.

Note: You can choose another language for a program but not for the menus.

1. Press the MENU button.

2. Select the System Setup option.

3. Select the

Alternate Audio option.

4. Select a language in the Languages list. A check mark
shows up in the box next to the language. For example,
here we selected

Note: If the program is broadcast in a language that isn’t

listed, select the

Spanish.

Alternate option to hear that language. If

the program is broadcast only in the listed languages,
select the

Alternate option to hear English.

Set Up the Accessory Jack

5. Select the

Save option to save your choice.

Set Up the Accessory Jack

If you connect a multi-dish switch to the Accessory Jack, or if you use an IR
extender, you must set up the receiver.

1. Press the MENU button.

2. Select the System Setup option.

3. Select the

4. Select the
extender. Select the
option if you connect a multi-dish switch to the
Accessory Jack.

5. Select the

Accessory Jack option.

IR Extender option to use an IR

Switchbox (multi-dish switch)

Save option.

DishHOME Interactive TV Applications

Press the DISH button on your remote control to use the
DishHOME Interactive TV applications. You can order channels,
check the news and weather, play games, and more!

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Chapter 3

Using the System

Notes

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Chapter 4

Installation Instructions

How to Use these Instructions

These instructions guide you through the installation of a satellite System
which includes your DishPro receiver (included with this manual), and a
DishPro antenna system that can be identified with the DishPro logo shown
below.

Note: If you have a dish antenna system already installed, and the dish has

been pointed for the strongest possible signal strength, you can skip this
chapter.

Installing a DISH 500 Antenna

The first step in installing your dish antenna is to assemble the satellite dish,
mount it, and point it in the general direction of a satellite. To do this, follow
these instructions:

Finding the Satellites

You need to find the satellites in the sky. To do this, you need to know the
azimuth angle (the south, southeast, or southwest direction to the satellites)
and the elevation angle (the angle up to the satellites) from your location, and
the skew angle.

1. Connect the TV S

UNER INPUT using a coaxial cable. Make sure that the TV is tuned to

RF T

the same channel as the C
panel (for example, if this switch is on “3,” the TV must be tuned to
Channel 3.

ET OUT on the receiver’s back panel to the television’s

HANNEL 3/4 SWITCH on the receiver’s back

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Chapter 4

Azimuth: _________
Elevation: ________
Skew: ___________

Installation Instructions

2. Make sure that the remote control batteries are fresh, and are installed

3. Turn ON the television and receiver.

properly. If needed, make sure that the remote is in SAT mode to
control the satellite receiver.

4. Display the

Point Dish and Signal Strength menu by pressing

MENU and then 6-1-1 (unless the receiver already displays this
menu).

5. If your Point Dish/Signal screen looks like the one on the left,
continue to the next step. If your Point Dish/Signal screen looks like
the one on the right, select

6. Enter your ZIP code in the

7. Select the

Dish 500 option.

Peak Angles.

ZIP Code field.

Page 84

8. The menu displays the azimuth, elevation, and skew angles. Write down these numbers in the blanks provided in the margin.

9. Select

Dish/Signal

Cancel to exit out of this menu and return to the Point

menu.

10. Go to Mounting the Dish on page 85.

Installing a DISH 500 Antenna

Mounting the Dish

1. Using these azimuth, and elevation angles, find a location for the satellite
dish which can be pointed towards the satellites located at these angles.
With a compass, find the required azimuth angle. Then, use the elevation
angle to find out how high the satellites are in the sky from your location.

Make sure nothing blocks the line of sight between the dish and the

satellites.

2. Mount the mast to a solid surface so that the dish antenna cannot move or
be bumped out of adjustment. Keep in mind that physical and
environmental conditions can block your satellite dish’ s ability to receive
a clear satellite signal. The conditions to be aware of are: Eaves and
overhangs on your building or house, wind, plant growth, and
deterioration of the mounting surface. Never mount to a tree.

3. Align the top part of the mast so that it is absolutely vertical, as shown
below. If the top part of the mast is off vertical by only a few degrees, it
will be difficult or maybe even impossible for you to find the satellites.
T a ke at least two readings with a bubble level, on the upper mast, that are
90 degrees apart from one another.

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Chapter 4

Installation Instructions

4. Assemble the satellite dish as shown below, except do not attach the

5. Loosen both skew bolts and set the skew by rotating the dish

Y-bracket or LNBF as this time.

mounting bracket to align the red mark with the required angle on the
skew scale which you wrote down on page 84. T ig hten the skew bolts
securely to keep the dish from rotating. Once the skew is set, do not

try to fine-tune this angle when aiming the dish.

Page 86

6. Set the elevation by tilting the dish mounting bracket to align the red edge with the required angle from page 84 on the elevation scale. Tighten the elevation bolts, but do not tighten the pivot bolt at this time.

Installing a DISH 500 Antenna

Note: You can have as much as 200 feet of cable between the DishPro LNBF
and the DishPro receiver. However, you must use only RG-6 coaxial cables
rated for 950 to 2150 MHz. Some cables may say “Swept tested for 2150
MHz.” If you have any doubt about this, ask your DISH Network retailer, or
look on the container the cable came in. Do not use cable company TV cables
or cables from other satellite TV systems not rated for 950-2150 MHz. These
other cables may cause signal loss. Do not use existing cables such as RG-59.
Also, be sure that any outdoor connections are made using waterproof
F-connectors.

Tighten all of the coaxial cable connection only by hand. If
you use a wrench, you may over-tighten the connections and
damage your equipment. Such damage is not covered by the
Limited Warranty.

7. Thread the RG-6 coaxial cable through the mast support arm and the Y­bracket. This cable should be long enough to run from your receiver to
your LNBF.

Note: See Running Coaxial Cables on page 101 for cable installation

guidance.

8. Attach the Y-bracket, using the Y-bracket screw.

9. Connect the RG-6 cable from the DISHPro S

AT IN connection on the

back of the receiver directly to port 1 of the DISHPro Twin LNBF, as

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Chapter 4

Installation Instructions

10. Attach the LNBF to the Y-bracket using the two LNBF screws.

11. Slide the dish assembly down onto the mast. Make sure the pivot bolt

shown below. Be sure there are no multi-dish switches between the
LNBF and the receiver.

rests on the top of the mast. Turn the dish assembly so that it points in
the general direction of the satellites, using the azimuth angle from
page 84.

12. You should see the

Menu

, select System Setup, then Installation, then Point Dish/

Signal

13. Select

14.

Select Check or Test. The receiver shows you a message that it is

(press MENU, and then press 6-1-1 on the remote).

Check Switch. The Check Switch screen will open.

Point Dish/Signal menu. If not, open the Main

checking the switches. Go to the next step.

15. When the check switch procedure finishes, you will see an installation
summary screen similar to the one below. In the
will see the word “Conn.” In the

Device line, you will see the word

Satellite line, you

“Twin” twice. This indicates that your receiver has confirmed the
connection with your DishPro Twin LNBF is working. The

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Installing a DISH 500 Antenna

Transponder line may show two “Xs.”This is okay and does not indicate a
problem with the receiver.

16. Select

Cancel or OK to return to the Point Dish/Signal screen. Make

sure the check mark is next to

119 W est and press SELECT. Notice the signal strength bar. This is used

119 West. If not, move the highlight to

to help you aim the dish by showing the strength of the signal you are
receiving. Look at the signal strength bar while you aim the dish. Don’t
stand in front of the dish while you aim it, because your body will block
the satellite signal. After you adjust the aim, let go of the dish so that you
can get a good signal reading after the dish settles back in place by itself.

Do not change the skew setting.

17. Turn the dish back and forth very slowly, until the signal strength bar turns

green. This shows you’ve found the signal.

Tip: Have one
person aim the dish
while another
watches the signal
strength or listens
to the signal tone.

Note: If you cannot find the signal, turn the dish back to the first azimuth

angle. Then, loosen both elevation bolts just enough so you can tilt the
dish. Tilt the dish elevation up by two degrees, and then tighten both
bolts. Now, turn the dish back and forth again. If you still can’t find the
signal, tilt the dish up again very slightly and turn the dish back and forth
until you find the signal.

18. Once the signal strength bar is green, turn the dish back and forth just a
little, to where the signal strength bar shows the strongest signal. When
you find the strongest signal, tighten both mast clamp bolts. Then loosen
both elevation bolts, just enou gh so you can tilt the dish. Tilt the dish up
and down just a little, to where the signal strength bar shows the strongest
signal. Do not adjust the skew. When you find the strongest signal,
tighten all bolts in the dish assembly so the dish cannot be moved.

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Chapter 4

Installation Instructions

19. You are now ready to verify reception from both satellites. Select the

Check Switch option.When the Check Switch menu opens, select
Check or Test. The receiver shows you a message that it is checking

the switches. When the procedure is finished, you will see an

Installation Summary screen. This screen may look different than the

one shown below. However, you must see that you have signals from
both the

Transponder line, and the message “Satellite reception verified.

110 West and 119 West Satellites, you see “All” twice in the

Select CANCEL or OK to exit this menu.”

20. If you do not see “110” under

Dish Input 2:

• Make sure the skew angle you wrote down on page 84 is exactly
the same as the skew angle you set in step 5 on page 86. If it is
not, reset the skew angle as described on page 86. After you reset
the skew angle, go back to page 89 and start over from step 16.

• If “119” is shown under

Dish Input 2, move the dish

approximately 9º to the east and restart the procedure at step 12.

21. Look at the
with the check mark in
If you have good signal strength on

Point Dish/Signal menu. If you have good signal strength

119 West, move the check mark to 110 West.

110 West, go to the next step.

If you do not have good signal strength with the check mark in

West

, go back to Step 17, and fine-tune the dish but with the check

mark in

110 Wes t instead of 119 W est. While the 110 West and 119

West signals will not be equal, you should be able to fine-tune the
dish until you have the strongest possible signal from both satellites.

22. Select CANCEL to exit the

Point Dish/Signal menu. An Attention

screen will open asking if the mounting and positioning of your dish is
complete with a “Locked” indication in the Point Dish/Signals screen.
If the answer is yes, select

If the answer is

No, you will need to repoint your dish following the

Yes.

preceding step until the mounting and positioning is complete and you
do have the “Locked” indication.

110

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Installing a DISH 500 Antenna

23. After you select Yes, the receiver will begin taking a software upgrade.
You will see a

Warning that “Vital program information will now be

downloaded into your receiver.” You will also see a status bar showing
the progress of this upgrade.

24. Once the software upgrade is complete, you will see a message that your
receiver’s memory is being upgraded.

Do not disturb the receiver while the green light is blinking.

Note: If you are installing other DishPro receivers, be sure to run Check
Switch

on all of them, and allow them to take the necessary software upgrade.

If you will be installing a multi-dish system, follow the instructions that begin
below.

Installing a Multiple Dish DishPro system

Note: You cannot use DishPro LNBFs and switches (those marked with the

DishPro logo) with Legacy (non-DishPro) switches and LNBFs (those
without the DishPro logo). You mush install your dish antenna system with
either all DishPro LNBFs and switches or all Legacy LNBFs and switches. If
you mix the two, the system will not work.

Note: You can have as much as 200 feet of cable between the DishPro LNBF

receiver. However , you must use only RG-6 coaxial cables rated for 950-2150
MHz. Some cables may “Swept tested for 2150 MHz.” If you have any doubt
about this, ask your DISH Network retailer, or look on the container the cable
came in. Do not use cable company TV cables or cables from other satellite
TV systems not rated for 950-2150 MHz. these other cables may cause signal
loss. Do not use existing cables such as RG-59. Also, be sure that any outdoor
connections are made using waterproof F-connectors.

Once you have installed the DISH 500 with its DishPro T win LNBF using the
preceding instructions, you can install a DISH 300 with a DishPro LNBF as
follows:

1. Turn on the television and the receiver if they are not already on. You
should see the

Point Dish/Signal screen. If not open the Main Menu and

press 6-1-1 on the remote.

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Chapter 4

Installation Instructions

2. Make sure there is a check mark next to the satellite your dish will be pointing at.

Azimuth: _________
Elevation: ________

3. If your
continue to the next step. If your
the on eon the right, select

4. Select

Point Dish/Signal screen looks like the one on the left,

Point Dish/Signal screen looks like

Peak Angles and the Dish 300 option.

Peak Angles.

5. Use the number buttons on the remote to enter your ZIP code to get the necessary azimuth and elevation. Write these numbers down in the spaces provided in the margin.

6. Mount the dish following the mounting instructions that came with it.

7. Connect an RG-6 cable from the DishPro S

AT IN connection on the

receiver directly to the DishPro LNBF on the Dish 300. Make sure
there are no multi-dish switches between the LNBF and the DishPro
receiver.

8. Select

Check Switch screen opens, select Check.

9. When

Summary

connection (“Conn” next to satellite) and

Check Switch from the Point Dish/Signal menu. When the

Check Switch is complete, you will see an Installation

screen similar to the one shown next. It will show a

Single device under 1 (Dish

Input). It may also show an X on the Transponder line. This is okay
and does not mean there is a problem with the system.

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Installing a DISH 500 Antenna

10. Press CANCEL to exit back to the Point Dish/Signal menu.

11. Point the dish for the strongest possible signal, following the instructions that came with it and the DishPro wiring diagrams that start on page 94.

12. Connect any switches in your system, using the instructions which came with the switch(es).

13. Select

Check Switch from the Point Dish/Signal menu. When the

Check Switch menu opens, select Check or Test. When the procedure

completes, you will see the

Installation Summary screen again.This time

you should confirmation for all satellites your dish is pointed at, and
“Satellite reception verified.” You should also see that the switch(es) in
your system has been correctly identified.

Refer to the DishPro wiring diagrams for examples of installation

summary screens.

14. Press

CANCEL to exit this menu, and then Cancel to exit the Point

Dish/Signal

screen.

If you have any other receivers in your system, make sure you run

Switch

on each of them, and allow each to take the software upgrade, as

needed.

Check

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Chapter 4

Installation Instructions

DISHPRO WIRING DIAGRAMS

DISH 500, One DishPro Twin LNBF, Two DishPro Receivers

This diagram leaves out grounding to be clear. Make sure you
ground the system per the National Electrical Code (NEC) and
all local electrical codes.

Page 94

When you set up your system following this diagram and run

Switch

shown below.

the Installation Summary screen should look similar to the one

Check

DISH 500, One DishPro Quad LNBF, Four DishPro Receivers

This diagram leaves out grounding to be clear. Make sure you
ground the system per the National Electrical Code (NEC) and

all local electrical codes.

DishPro Wiring Diagrams

When you set up your system following this diagram and run

Installation Summary screen should look similar to the one shown

the

Check Switch

below.

.

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Chapter 4

Installation Instructions

DISH 500 with a DishPro Twin LNBF, One DISH 300 with a DishPro LNBF, DP34 Switch, Four DishPro Receivers

This diagram leaves out grounding to be clear. Make sure you
ground the system per the National Electrical Code (NEC)
and all local electrical codes.

When you set up your system following this diagram and run

Switch

the Installation Summary screen should look similar to the one

shown below.

Check

Page 96