Dish 43926, 43927 User Guide

Remote User Guide

Safety Instructions

You must keep safety in mind while using this device. Keep
these and any other instructions for future reference.

Observe Warnings: Carefully follow all warnings on the device
and in the operating instructions.

Heat: Do NOT place the device near heat sources such as
radiators, stoves, heat registers, or other appliances that
produce heat.

Care and Use

Cleaning: Do NOT use liquid, abrasive, solvent, or aerosol
cleaners. Use a damp cloth for cleaning.

When Not in Use: Remove the batteries if this device is to be
left unattended or unused for a long period of time.

Refer servicing to qualied personnel when a solid

object or liquid has fallen onto or into the device.

Do NOT attempt to service this device. Refer all

servicing to qualied personnel. Opening covers

other than the battery cover will void the warranty.

Publishing Information

Copyright © 2013. EchoStar Technologies L.L.C., Englewood,
Colorado 80112. All rights reserved.
The information in this User Guide may change without notice.
Revisions may be issued to tell you about such changes.

Send comments or questions about this User Guide to
[e-mail] or
Technical Publications, EchoStar Technologies L.L.C,
90 Inverness Drive Circle East, Englewood, Colorado 80112.

Document Number: 199935
Printed in

DISH is a registered trademark of DISH Network L.L.C.
All product names, trade names, or corporate names

mentioned in this User Guide are acknowledged to be the
proprietary property of the registered owners.

Conguring the 5.4 Remote

The 5.4 remote does not require any conguration.

Go to Insert the Batteries (page 4).

Conguring the 6.4 Remote

Complete the following steps to congure the

6.4 remote.

Selecting the Remote Key

Conrm your receiver model and select the

right key.

1

Look on both key sides

to nd the right key.

RECEIVERS KEYS

ViP®722 DVR

®

ViP

222 and ViP®622 DVR

ViP®612 DVR

DISH 811

IR

OR

UHF

2

Table continued on next page

1

UHF

Conguring the 6.4 Remote,

continued

Selecting the Remote Key, continued

Conrm your receiver model and select the

1

right key, continued.

RECEIVERS KEYS

DISH 411 and ViP®211

®

ViP

211k

IR

DISH Player-DVR 522

and DISH Player-DVR 625

DISH 512 DVR

DISH 501, DISH 508, and

DISH Player-DVR 510

OR

UHF

2

2

UHF

Conguring the 6.4 Remote,

continued

Selecting the Remote Key, continued

Decide if the remote is being used

2

3

4

AAA

AAA

A

AAA

AAA

B

UHFUHF

PRO

for TV1 or TV2. If it is being used
for TV1, determine whether to use
IR or UHF signals for the remote.
Use UHF signals if you do not have
a clear line of sight between the
remote and the receiver.

Pull the remote battery cover off.

If your remote shows a “1” or a “2”
on the bottom, you can pull out this

key and ip it to the other number
(2 to 1 and 1 to 2). To separate the

key from the remote, insert your
thumbnail or a coin in the crease at
the bottom of the remote.

Remove the key by grasping
at the bottom.

5

Insert the key you wish to use to
designate the remote and slide into
place. Usually a 1 = TV1 and a
2 = TV2. Use the green 1 (no UHF

Pro markings) for TV1 IR. Use the

green 1 UHF Pro for TV1 UHF.
Continue to

Insert the Batteries on page 4.

3

Insert the Batteries

Pull the remote battery

1

2

AAA

AAA

A

AAA

AAA

B

AAA

AAA

A

AAA

AAA

B

cover off.

Insert 4 AAA batteries,

making sure to match the

plus (+) ends with the plus

markings on the battery
compartment.

3

Replace the remote
battery cover.

AAA

AAA

A

AAA

AAA

B

4

Making 5.4 and 6.4 IR

Remote Work with Receiver

For 5.4 and 6.4 IR

Use the following instructions

to congure your remote while

using IR signals.

Turn your receiver and

1

2

TV on, and press
SYSTEM INFO on the
front of the receiver.

Conrm that you see the

System Info screen.

3

4

1

Press RECORD on
your remote. The receiver
then matches the remote’s
address.

Conrm that your remote

operates your receiver by
pressing remote buttons.

If this is not working,
return to step 3.

5

Making 6.4 UHF Remote

Work with Receiver

For 6.4 UHF

Use the following instructions if you have

congured your remote to use UHF signals.

If you installed one of

1

these keys, continue
to step 2.

If you installed this key,
continue to page 10,

Making the 6.4 UHF
Remote Work with
DISH-Player DVR 522
and DISH-Player DVR
625 Receivers.

2

3

Verify the UHF antenna
is installed on the back
of the receiver.

Turn your receiver
and TV on, and press
SYSTEM INFO on the
front of the receiver.

6

Making 6.4 UHF Remote

Work with Receiver, continued

For 6.4 UHF, continued

Conrm that you see the

4

System Info screen.

5

6

1

Press RECORD on
your remote. The receiver
then matches the remote’s
address.

Conrm that your remote

operates your receiver by
pressing remote buttons.
If your remote has a blue
number 2 key, you may

need to conrm your

remote operates the
receiver for . If this is not
working, return to step 5.

2

7

Changing the UHF Frequency for the

AAAAAA

ViP222, ViP622, and ViP722

Only for ViP222, ViP622, and ViP722 Receivers

Only use this procedure if you are
using two UHF remotes. All other
receivers must use Band A position
or the remote does not control the
receiver.

Your remote has a switch to change the UHF
frequency. The remote comes preset to the Band
A position. You can change the setting to the Band
B position to reduce the possibility of another UHF
remote interfering with your UHF remote.

Pull the remote battery

1

AAA

AAA

A

AAA

AAA

B

cover off.

2

3

Use a small screwdriver
or a paperclip to carefully

A

B

change the remote
frequency from the
Band A position to the
Band B position.

Replace the remote
battery cover.

AAA

AAA

A

AAA

AAA

B

8

Changing the UHF Frequency for the

ViP222, ViP622, and ViP722,

Press SYSTEM INFO on

4

5

6

Done

OR

the front of the receiver.

Press RECORD on the
remote control.

Verify the remote
address on the System
Info screen shows the
correct band information:

• Band Position A:
IR/UHF Pro Band A

• Band Position B:
IR/UHF Pro Band B

Press DONE or VIEW
LIVE TV to close.

continued

9

Making the 6.4 UHF Remote Work with

DISH-Player DVR 522 and 625 Receivers

Only For DISH-Player DVR 522 and
DISH-Player DVR 625 Receivers

Use the following
instructions if you are
using the green number
1 UHF key to control TV1.

1

2
3

4

DISH Player-DVR 522 and

DISH Player-DVR 625

Verify the correct key is
installed. Verify the key is
green, has no stripe, and
includes the UHF
Pro symbol.

Verify the UHF antenna is
installed on the back of
the receiver.

Turn your receiver and TV
on, and press MENU on
the front of the receiver.

Select the System Setup
screen.

5

Then select the
Installation screen.

10

Making the 6.4 UHF Remote Work with
DISH-Player DVR 522 & 625 Receivers, con’t.

Select the TV1 UHF Pro

6

7

8

Primary Remote Address

1

Setup screen and select
Enable.

Select System Info and

conrm that you see the

System Info screen.

Use the ARROW buttons to
highlight the Rem Addr
box.
Note: If you do not move
the highlight, the remote
changes the receiver’s

IR

1

Rem Addr box and

2

causes the remote to
control the TV2 side of
the receiver.

9

10

Press the RECORD button
on the green TV1 remote
control. If you receive a
warning to pick another
remote address, continue
to the next step. If no
warning appears, go to

step 16.

Select OK on the front of
the receiver to clear the
warning message and
return to the System Info
screen.

11

Making the 6.4 UHF Remote Work with

DISH-Player DVR 522 & 625 Receivers,

Press and hold the SAT

11

12

13
14

Mode button until all Mode
buttons light up. Release the
SAT Mode button. The SAT

Mode button ashes.

Use the NUMBER PAD to
enter a number (between 1

and 16) that is different from

the address shown for TV2.
Write down the TV1 address
that is shown.

Press and release POUND

(#). The SAT Mode
button ashes three times.

Use the ARROW buttons
to highlight the Rem
Addr box.

con’t.

15
16

17

Done

Press RECORD.

Verify the System Info
screen shows UHF and the
current remote address.

Select Done to close the
System Info screen.
If nothing happens, use
the front panel buttons to
highlight the Rem Addr
box. Press the RECORD
button and select Done.

12

SAT Mode

SAT

To use the features described in this section, make sure
you are in SAT mode by pressing the SAT Mode button.
Use SAT Mode to control your receiver.

Note: Some features may not be available depending on your
receiver model.

Power & TV Power

Top button turns the receiver on/off
Bottom button turns the TV on/off

Programming required

Page Buttons

Page up/down in
menus

Browse

See what is on
other channels
while watching TV

Program Guide

Display current
and future satellite
program listings

Cancel

Return to
previous menu
or to watching a
program

View TV

Exit out of any
menu or the
guide and return
to viewing live TV

Digital Video
Recorder (DVR)
Buttons

Pause live TV
and play or record
programming

DISH

Explore interactive
TV features

Number Buttons

Enter a channel
number or
navigate through
menus

Search/Pound

Display Search
screen

is shown here

TV/Video Input

Switches receiver

between satellite

(when connected

signal

to SATELLITE IN port)

and video signal

(when connected to TV

Antenna/CABLE IN input)

Access receiver

features and settings

Control TV volume

Programming required

Search for programs

TV channel viewed

Channel up/down,

navigate through

menus, and select

a desired option

Retrieve information

Recover satellite

programming if

your TV input or

channel changes

PIP (Picture-In-

Watch two separate

programs at once

available on your receiver)

Backspace while

Menu

Volume and

Mute Buttons

Themes

using Themes

Recall

Return to last

Arrow/Select

Buttons

Info

on programs

Recover

Picture )

(In Single Mode if

Format/Star

using Search

function

Press this
button for
SAT Mode

Note: Remote key may

be different than what

13

TV Mode

To use the features described in this section, make
sure you are in TV mode by pressing the TV Mode
button. Remote programming is required.

Note: Some features may not be available depending on
your receiver model or TV device code.

Power & TV Power

Top button turns the TV on/off
Bottom button turns the TV on/off

Volume

Control TV
volume

Up/Down
Arrow Buttons

Channel up/
down on TV

TV/Video Input

Switch between

TV inputs

(available only for

certain makes and

models of TVs)

TV Menu

Access menu

features available

on some TVs

Turn TV volume

TV channel viewed

Mute

on or off

Recall

Return to last

Press this
button for
TV Mode

TV

Select a desired

Recover satellite

Select

option

Recover

programming

if the TV input

or channel has

changed

Number Buttons

Enter a desired
channel number
on TV

Note: Remote key
may be different than
what is shown here

Note: Remote operation is different on DISH TVs.
See your DISH TV User’s Guide for proper operation.

14

DVD/VCR Mode

DVD

To use the features described in this section, make
sure you are in DVD mode by pressing the DVD Mode
button. You can use this mode to operate a Blu-ray
Disc™ player or VCR. Remote programming is required.

Note: Some features may not be available depending on your
receiver model.

TV/Video Input

Switch VCR

between its TV &

VCR mode

Skip Back

Rewind a videotape

or reverse a DVD

Pause a videotape

videotape or DVD

Rewind a videotape

or reverse a DVD

DVD, stop playing

Pause

or DVD

Pressing again

restarts the

Back

Stop playing a

or recording a

Stop

videotape

Record

Record on a

videotape

Power & TV Power

Top button turns the DVD/VCR/BD

on/off

Bottom button turns the TV on/off

Press this
button for
DVD Mode

Up/Down
Arrow Buttons

Channel up/
down on TV

View TV

Switch between
VCR and DVD
functions

For VCR/DVD
combinations only

Skip FWD

Forward a
videotape or DVD

Forward

Forward a
videotape or DVD

Play

Play a videotape
or DVD

Number Buttons

Enter a channel
number on
DVD/VCR

Note: Remote key may

be different than what

is shown here

15

Programming Remote to
Control Another Device

Entering a Code

Turn the device and receiver

1

on.

2

3

TV Codes

Find the brand name of the
device listed in the code
tables that start on page 32.

32

Press and hold the correct
Mode button until all Mode
buttons light up. Release the
Mode button. Mode button

lights ash.

For AUX Mode only

Press
— 0 for second TV
— 1 for a second DVD/VCR/BD

— 2 for a tuner, amplier, or

audio receiver
— 3 for a second satellite
receiver

16

Programming Remote to
Control Another Device

Entering a Code, continued

Enter one of the three-

4

digit device codes from the
table, found in step 2, using
buttons on the number pad,

such as device code 560.

Press 1 after the device
code if you want to program
Limited Mode. See Placing

Remote in Limited Mode and
Removing Limited Mode on

page 21 for more information.

5
6

7

8

Press POUND (#). The Mode
button ashes three times.

Press POWER to test if the
code works for the device. If
it does, the device turns off.

Turn device on and try other
buttons to make sure the
device responds the way
you expect. If you want to
try another code, begin from
Step 1 again.

If you are unable to nd

a code that works, try the
instructions for Scanning
the Remote Database on
page 18.

17

Programming Remote to
Control Another Device

Scanning the Remote Database

Note: Only use Scanning the Remote Database

if you were unable to nd a code using Entering a
Code. This procedure can take several minutes.

Turn the device and

1

2

receiver on.

Press and hold the correct
Mode button for the device
until all Mode buttons light
up. Release the Mode button.

The Mode button ashes.

If programming TV or DVD

Mode buttons, go to step 4.

If programming AUX Mode
button, continue to step 3.

3

4

For AUX Mode only

Press
— 0 for second TV
— 1 for second DVD/VCR/BD

— 2 for tuner, amplier, or

audio receiver

Press the STAR (*) button.

Press POWER.

18

Programming Remote to
Control Another Device

Scanning the Remote Database, continued

Pointing the remote at the

5

6

device the entire time, press
and release UP ARROW
slowly. The Mode button light
goes out and comes back
on. When the device turns

off, continue to Step 6. If the

device remains on, continue
pressing UP ARROW. When
all codes have been tried, the

Mode button ashes eight

times.

Press and release POUND

(#). The Mode button ashes

three times.

7

Turn the device on and try
other buttons to make sure
the device responds the way
you expect. If not, try another
code by returning to Step 1.

19

Displaying Device Code and
Remote Address

To identify the device code that your remote
control is using or to display the remote control
address, complete the following steps:

Press and hold the Mode button

1

for the device until all the Mode
buttons light up. Release. The

selected Mode button ashes.

To display the remote control
address, press and hold the SAT
Mode button until all the Mode
buttons light up. Release. SAT

ashes.

2
3

4

Press and release

POUND (#) twice.

The Mode button ashes a

number of times corresponding
to the value of the stored device
code. If Limited Mode is used,

the last ash represents Limited

Mode. For example, if the stored
device code is 593, the Mode

button ashes ve times, pauses,

ashes nine times, pauses, and
ashes three times. A quick ash

is for zero.
If SAT was pressed to display the

remote address, the SAT Mode
button ashes 1 to 16 times,
giving the remote address.

For AUX mode: The rst group of

ashes tells you what the AUX mode

controls, then the following ashes

tell you each digit of the device’s code.

— 0 for second TV
— 1 for second DVD/VCR/BD

— 2 for tuner, amplier, or audio

receiver

Record the stored device code
in the Reference Table on the
inside back cover.

20

Placing Remote in Limited Mode
and Removing Limited Mode

Limited Mode locks out all the device mode
operations except for the device’s Power, Mute,
and Volume. This prevents you from accidentally
tuning away from satellite programming.

If TV Mode is put into Limited Mode, this means
that when the TV Mode button is pressed, the
remote does not stay in TV Mode but returns to
the last Mode selected.

To place the remote in Limited Mode or to remove
Limited Mode from TV Mode, follow the steps
below.

Note: Limited Mode cannot be used with audio

ampliers.

Press and hold the TV ,

1

DVD , or AUX Mode
button until all Mode buttons
light up.

2

3

Press PAGE UP to activate.

Press PAGE DOWN to take
the remote out of
Limited Mode.

Press POUND (#).

21

SA T Auto-T une

SAT Auto-Tune programs into the remote control the
correct TV channel used for watching TV. If you are
experiencing fuzzy, snowy, blue, or black screens, it
might be due to the TV being set to the wrong channel.
Using the SAT Auto-Tune feature helps prevent these
screen issues from occurring on TVs connected to

the receiver’s modulated output (usually TV2). Use

SAT Auto-Tune to program the correct TV channel for
satellite viewing into the remote control. When SAT is
pressed and released, the remote sends that channel
to the TV, ensuring that the TV is on the correct channel
for watching TV .

This feature is enabled by default; however, if you want
to use this feature, the channel must be programmed by
following the steps in Setting SAT Auto-Tune Channel.

Setting SAT Auto-Tune Channel

Make sure the remote control

1
2

operates your TV .
Press and hold TV until all four

Mode buttons are lit.

3
4

5
6

Press STAR (*).

Enter the channel used for
viewing (two or three digits

in range of 002 to 125), for

example channel “10” or “010.”

Press POUND (#). The Mode
button ashes three times to

indicate programming was
successful.

Press SAT. The channel
changes.

22

Enabling and Disabling SAT
Auto-Tune

Note: SAT Auto-Tune is enabled by default;
however, the channel must be set (see Setting SAT

Auto-Tune Channel on page 22).

Press and hold SAT until all

1

four Mode buttons are lit.

2

Press STAR (*).

Press VOLUME UP to enable

3

4

SAT Auto-Tune or VOLUME
DOWN to disable.

Press POUND (#). SAT
ashes three times to indicate

SAT Auto-Tune is enabled or
disabled.

Removing SAT Auto-Tune Channel

Press and hold the TV Mode

1

button until all four Mode
buttons are lit.

Press STAR (*).

2

Enter 00 or 000.

3

OR

4

Press POUND (#). TV Mode
button ashes three times to

indicate SAT Auto-Tune has
been removed.

23

Setting Auto-Tune for
DVD/VCR

You can set Auto-Tune for your DVD and/or VCR.
Auto-Tune allows you to return to the channel
for your DVD/VCR output when you accidentally
change the channel or video input.

Note: This feature is only used while recovering
your picture. See Recovering your Picture on

page 26.

Make sure the remote control

1
2

operates your DVD/VCR.

Press and hold DVD until all
four Mode buttons are lit.

Press STAR (*).

3
4

5

Enter the channel used for
viewing (two or three digits

in range of 002 to 125), for
example channel “03” or “004.”

Press POUND (#). The DVD
Mode button ashes three

times to indicate programming
was successful.

24

Removing Auto-Tune for
DVD/VCR

If you want to remove Auto-Tune for your DVD
and/or VCR, follow the steps below.

Press and hold DVD until all

1

Mode buttons are lit.

Press STAR (*).

2

Enter 00 or 000.

3

OR

Press POUND (#).

4

25

Recovering Your Picture

Use the RECOVER button to return to watching
satellite programming if you accidentally change
channels or inputs on your TV, DVD, and/or VCR.
To best use this feature, you must set up SAT

Auto-Tune for your TV (see page 22) and for your

DVD/VCR (see Setting Auto-Tune for DVD/VCR

on page 24).

Note: RECOVER only works if the remote control has been
set up to control the TV and/or DVD/VCR, if connected.
If the RECOVER button is used, the TV channel
programmed for SAT Auto-Tune is also the channel that
is sent to the TV. If SAT Auto-Tune is not programmed,

RECOVER rst tries to tune your TV to channel 3, then
channel 4, and then other video inputs with each press of

the RECOVER button. If SAT Auto-Tune is programmed,
RECOVER tries to tune your TV to the channel given in
SAT Auto-Tune and then other video inputs with each
press of the RECOVER button. You may need to press the
RECOVER button up to 30 times to recover your satellite
TV video. If SAT Auto-Tune is not set up, RECOVER only

tries channels 3 and 4.

1

Press and hold RECOVER until
all Mode buttons light up.

2

3

4

If you see the System Info

screen, proceed to step 4.

Otherwise, continue to step 3.

Press RECOVER again and
wait until the Mode lights stop

ashing. If you see the System
Info screen, go to step 4. If not,

repeat this step until you see
the System Info screen.

Press SELECT to resume
watching TV.

26

Control Amplier Volume

When the remote control is set up to operate your
TV, the MUTE and VOLUME buttons adjust your
TV volume when in SAT mode. To use the remote
to adjust the volume of a remote-controllable audio

receiver or amplier instead of adjusting the TV’s

volume setting, use the steps on this page.

Press and hold AUX until all

1

Mode buttons are lit, then
release it. The AUX mode

button ashes.

2

Press POUND (#).

Press the plus (+) side of the

3

VOLUME button.

Press the 0 number button.

4

Press POUND (#). The AUX

5

Make sure the remote adjusts the amplier’s

volume in other modes:

mode button ashes three

times.

Press SAT.

6

Press the plus (+) and

7
8

minus (-) sides of the

VOLUME button.

Your tuner/amplier’s

volume changes, and the
AUX mode button lights.

27

Control TV Volume

Use this procedure to change from having the
remote adjust the volume of an audio receiver

or amplier to having the remote adjust the TV’s

volume. When the remote control is set up to
operate your TV, the MUTE and VOLUME buttons
adjust your TV volume when in SAT mode.

Note: It is only necessary to do these steps if the
remote had been set up to control the volume on an
audio device and now you want the remote to adjust
the volume of a TV.

Press and hold TV until all

1

Mode buttons are lit, then
release it. The TV mode

button ashes.

Press POUND (#).

2

Press the plus (+) side of

3

the VOLUME button.

Press the 0 number button.

4

Press POUND (#). The TV

5

mode button ashes three

times.

Make sure the remote adjusts the TV’s

volume in other modes:

Press SAT.

6

Press the plus (+) and

7
8

minus (-) sides of the
VOLUME button.

Your TV’s volume changes,
and the TV mode button
lights.

28

Programming Remote to Control
Second Receiver in AUX Mode

If you have another DISH receiver installed,
you can use this remote control in AUX mode to
operate your new receiver. AUX mode uses only
IR signals, so the line of sight from the remote to
the second receiver must be unobstructed. You
can program the remote control to operate any
other DISH receiver except where UHF is used,
such as TV2 on DISH receivers.

Turn on the second receiver

1

and open System Info
screen.

2
3

4

5
6

1

Write down the TV1 address
that is shown.

Press and hold AUX until all
Mode buttons light up, then
release the button. AUX

ashes.

Use the Number Pad on the
remote control to enter a 3,
followed by the address in
step 2.

Press POUND (#). AUX
ashes three times.

Press RECORD to verify that
the address in the remote
control now matches the
address for the receiver.

29

Discrete Codes

Discrete On and Off IR-only remote-control
commands are used by installers when
programming macro commands into universal
remotes. Using an On-only or Off-only command
is more effective than a toggle On/Off command
when trying to ensure the receiver is reliably in one
state or the other.

Program the DISH remote to

1

2

the desired remote address
(see Changing the Remote

and Receiver Address,

page 31).

Hold SAT until all Mode
buttons light, then release.

3
4

5

Press POWER (not TV

POWER).

Press VOLUME UP for
discrete power on. Press
VOLUME DOWN for
discrete power off.

Press any other button to
end this procedure.

30

Changing the Remote and
Receiver Address

Sometimes the receiver picks up UHF interference
from another receiver in the house or even a
neighbor’s. If you notice that your receiver is
changing channels or opening menus but you
are not using the remote control, changing the

address should x the problem.

Press SYSTEM INFO on

1
2

3

4

the receiver’s front panel.

Write down the TV2 remote
address shown on the
System Info screen.

Press and hold SAT on
your remote control, until all
the Mode buttons light up,
and then release SAT.

Add one to the address
that you wrote down in
step 2, and use the
NUMBER PAD to enter
that number (between 1

and 16).

5
6

7

Press POUND (#).

Press RECORD.

Press several buttons on
the remote to make sure it
is working as expected.

31

TV Codes

TV

This table contains the manufacturer codes for programming
the remote control to operate your TV. If your TV brand is
not listed or if the codes do not work, the remote may not
control your TV. In some cases, codes may operate some,
but not all buttons, shown in this guide.
Note: If programming a second TV in AUX mode, press 0
before entering the TV code.

Abex 730
Action 662
Admiral 521 605 675
Aiko 727
Akai 570 573 906 907 908
Alleron 682
A-Mark 620
Amtron 657
Anam National 509 541 620

651 657 698
AOC 505 506 519 520 573 620
627 652 653 654
Apex 743 744 745 757 814

815

Archer 620
Audiovox 620 657 662
Baycraft 536
Belcor 652
Bell & Howell 590 675 683
Bradford 657
Brockwood 627 652
Broksonic 562 748 752
Candle 506 523 525 536 627

652 654

Candle/Citizen 573
Capehart 519 627
Circuit City 627
Citizen 506 516 523 524 525

526 590 652 654 657 658 680

727

Colortyme 573 627 652 654
Concerto 523 652 654
Contec/Cony 541 655 657

662 726

Craig 536 541 657 662 694
Crown 526 536 657

Curtis Mathes 506 516 526

573 590 641 645 650 652 654
658 680 683 703 708

CXC 541 657 662
Cytron 903 904
Daewoo 505 524 526 529 530

531 573 630 652 653 654 658
684 698 719 727 816

Daytron 526 627 652 654 658
Dell 772 773 774
Dimensia 645 650
Dixi 566 620
Dumont 501 627 652
EchoStar 722
Electrohome 526 573 651 652

654 656 709 728
Emerson 526 534 536 541 573
590 627 636 642 648 652 654
655 657 658 662 682 683 692
696 699 720 816

Envision 506 573 652 654
Fisher 542 590 683
Fortress 573
Fujitsu 534 682 694
Funai 534 541 657 662 682

694

Futuretech 541 657 694
General Electric 508 509 543

544 627 630 645 646 650 651
652 654 676 690 691 698 701
715 716 725 728 742 779 809

859

Gibralter 501 652
Goldstar 505 523 526 545 546

566 573 652 653 654 655 656
658 693 730

Table continued on next page

32

TV Codes, continued

TV

Granada 627
Grand 627
Grunpy 657 682
Hallmark 627 652 654
Harman/Kardon 561
Harvard 657
Hinari 534
Hisense 759
Hitachi 523 526 548 549 553

554 555 585 597 626 636 638
643 648 652 654 655 702 718
726 786 788 789 790 791 792

801 802

HP 911 912
IMA 657

Innity 566

JBL 566
JC Penney 505 506 516 525

526 543 546 631 645 646 650
652 653 654 658 676 680 690
691 701 725 726 728 730

Jensen 556 573 652 654
JVC 508 557 559 642 649 655

676 726 735 736 737 812 817

Kawasho 548 561 573 652 654
Kenwood 506 573 652 654 656
Kloss 561 610
Kloss Novabeam 657 698 723

724
KTV 526 541 573 657 658 662
696

LG 653 766
Lloyd’s 627
Lloytron 526
Loewe 566
Logik 675
Luxman 523 652 654
LXI 563 566 590 595 617 631

635 645 646 650 654 683 691

701 725

M. Wards 500 505 506 534
543 567 568

Magnasonic 573

Magnavox 506 520 525 536

566 567 568 573 610 652 654
656 723 724 729 762 818 887

888

Majestic 675
Marantz 506 566 573 652 654
Megatron 627 654
Memorex 590 627 653 654

675 683 720
MGA 504 505 506 542 571 573
627 652 653 654 656 728
Midland 501 646 658 676 725

730

Mitsubishi 504 505 542 570
571 572 573 597 623 627 652
653 654 656 705 728 787 799
804

Mitsui 769
Montgomery Ward 500 505

506 534 543 567 568 675

Motorola 521 605 651
MTC 505 506 516 523 573 627

652 653 654 680

Multitech 657
NAD 502 617 627 631 635 637

654

National 509
NEC 505 506 507 517 523 573

627 651 652 653 654 731 732

Nikkai 612
Nikko 654 727
Normandic 717
Novabeam 561
NTC 727
Nyon 701
Olevia 910
Onwa 541 657
Optimus 637
Optonica 521 605 607
Orion 694
Osaki 612

Table continued on next page

33

TV Codes, continued

TV

Panasonic 508 509 512 566

644 651 662 676 685 689 698
700 716 734 761 765 780 784
811 819 820 821 822 823 867
868 869 870 871 872 873 874
875 876 877 878 879 880 881
882 883 884 885 886 889 890

900

Philco 505 506 525 536 568
573 610 651 652 653 654 655
656 723 724 729
Philips 525 566 651 652 655
656 690 723 724 729 770 782
824 825 826 827 828 891 892
893 894
Philips Magnavox 782 826

827 828 829

Pilot 652 658
Pioneer 502 548 576 636 637

648 652 654 708

Polaroid 766
Portland 505 526 573 652 653

654 658 727

Price Club 680
Prism 676
Proscan 645 646 650 691 725

742 857
Proton 513 519 526 536 585
627 652 654 655

Proview 902
Pulsar 501 652
Quasar 508 509 651 676 698

700 860 861 862 895 896
Radio Shack 526 541 590 607
612 645 662 683 698

Radio Shack/Realistic 590

607 650 652 654 655 657 658
683 730
RCA 503 505 548 630 633 634
636 641 645 646 648 650 651
652 653 654 656 691 698 701
708 715 716 725 742 749 776
805 830 831 832 863 864

Realistic 590 645 683

Runco 501
Sampo 506 519 652 654 658

698 730 746
Samsung 505 506 516 523
526 566 573 612 627 647 652
653 654 655 656 658 680 704

717 730 738 755 833 858 897

Samwon 620
Sansui 754 834
Sanyo 542 590 652 683
SBR 566
Schneider 566
Scotch 654
Scott 526 534 541 600 652

654 655 657 662 682 696 701
Sears 523 534 542 563 590
595 601 604 617 627 631 635
645 646 650 652 654 656 682
683 688 691 703 725 726

Seimitsu 627
Sharp 521 526 585 605 607

628 629 652 654 655 658 739
740 741 777 794 803 835 836

898 913

Shogun 652
Signature 675
Silver 573
Simpson 525
Solavox 612
Sony 500 640 690 758 781

783 795 796 797 798 806 807
808 810 837 838 839 840 841
842 843 844 845
Soundesign 525 536 541 627
652 654 657 682

Spectricon 520 620
Squareview 694
SSS 505 541 573 652 657
Starlite 657
Supra 523
SVA 901 905

Table continued on next page

34

TV Codes, continued

Sylvania 506 525 536 566
568 569 573 600 610 652 654
656 723 724 729 733 756 764
Symphonic 632 657 662 692
694 846

Tandy 521 605
Tatung 509 651 698
Technics 508 676
Techwood 523 573 652 654 676
Teknika 504 505 512 516 523

524 525 526 534 536 541 573
644 652 653 654 655 657 658
662 675 680 682 685 726 727

Tera 513
Thomas 627
Thompson 709
TMK 523 573 627 652 654
Toshiba 516 590 617 631 635

680 683 688 750 771 785 793
847 848 849 850 851 852 853
854 855 856 865 866 909

Totevision 526 658
Toyomenko 627
Universal 543 690
Vector Research 506
Victor 557
Video Concepts 570
Vidtech 505 573 627 652 653

654

Viewsonic 760
Vizio 766
Wards 536 573 607 645 650

652 653 654 656 675 682 690
715 723 724 729

White Westinghouse 816
Yamaha 505 506 573 652 653

654 656

York 627
Zenith 501 520 639 652 675

693 775 778 813 899

Zonda 620

TV

35

VCR Codes

DVD

This table contains the manufacturer codes for programming
the remote control to operate your VCR. If your VCR brand
is not listed or if the codes do not work, the remote may not
control your VCR. In some cases, codes may operate some,
but not all, buttons shown in this guide.
Note: If programming your VCR in AUX mode, press 1
before entering the VCR code.

Adventura 588
Aiwa 588 622 623
Akai 513 515 516 517 518 568

682

American High 678
Amstrad 588
ASA 556
Asha 675
Audio Dynamics 592
Audiovox 676
Beaumark 675
Bell & Howell 581
Broksonic 559
Calix 676
Candle 534 594 675 676
Canon 554 678
Citizen 534 591 592 594 675

676

Colortyme 592
Craig 591 675 676
Curtis Mathes 554 592 594

605 607 675 678

Cybernex 675
Daewoo 534 547 559 588
DBX 592
Dimensia 607
Dumont 549
Dynatech 588
Electrohome 512 676
Electrophonic 676
Emerson 505 508 509 511 512

518 534 559 568 588 590 618
676 678

Finlandia 549
Finlux 549 556 588
Fisher 549 581 584 588 610
Fuji 678

Funai 588
Garrard 588
General Electric 551 552 554

572 591 605 607 675 678

Go Video 557 558 620
Goldstar 592 594 676
Goodmans 585
Gradiente 588
Granada 549 581
Grundig 556
Harley Davidson 588
Harman/Kardon 568 592
Headquarter 581
Hitachi 536 538 539 540 588

595 597 682

Instant Replay 678
ITT 518
JC Penney 554 581 591 592

594 595 675 676 678

JCL 678
Jensen 595 682
JVC 561 562 581 592 594 682
Kenwood
Kodak 676 678
LG 676
Lloyd’s 588
Luxor 518
LXI 676
M. Wards 512 554 585 590

591

Magnavox 533 554 556 678

797 798

Magnin 676
Marantz 554 556 581 585 592

594 678

Marta 676
Matsushita 678

562 581 592 594 682

Table continued on next page

36

VCR Codes, continued

DVD

MEI 554 678
Memorex 533 549 554 566

581 585 588 675 676 678

MGA 512 567 568
MGN Technology 675
Midland 579
Minolta 595
Mitsubishi 512 562 567 568

570 595

Montgomery Wards 512 554

585 590 591

Motorola 678
MTC 544 588 675
Multitech 579 588 591 675
NEC 562 581 592 594 682
Nikko 676
Noblex 675
Olympus 678
Optimus 676
Optonica 585
Panasonic 554 614 628 633

678 777 780 781 782 783 784
785 786 787 788 789 790 791
792 793 794 795 796 799 808

809

Pentax 592 595
Pentex Research 594
Perdio 588
Philco 554 678
Philips 554 556 585 678 801

802 803 804

Pilot 676
Pioneer 562 574 575 576
Proscan 605 607
Pulsar 533
Quarter 581
Quartz 581
Quasar 554 678 770 771 772

805 806

Radio Shack 512 607 610 676
Radio Shack/Realistic 581

584 588 675 676 678

Radix 676
Randex 676

RCA 518 525 591 595 605 607

615 649 675 678 773 774 775
Realistic 534 549 554 581 584
585 588 675 676 678

Ricoh 502
Runco 533
Salora 567 581
Samsung 515 517 534 579

591 675 755 807

Sanky 533
Sansui 544 562 682
Sanyo 549 581 583 675
SBR 556
Scott 508 534 559 590
Sears 549 581 584 595 610

676 678

Sharp 512 585 595 607
Shintom 595
Shogun 675
Singer 678
Sony 500 501 502 768 778
STS 678
Sylvania 554 556 567 588 678

756

Symphonic 588 594
Tandy 581 588
Tashiko 676
Tatung 594 682
Teac 588 594 682
Technics 554 633 678
Teknika 554 588 676 678
TMK 675
Toshiba 534 535 567 584 590

769 776

Totevision 591 675 676
Unitech 675
Vector Research 534 592
Victor 561 562
Video Concepts 534 568 592
Videosonic 591 675
Wards 534 588 595 675 676

678

XR-1000 588 678
Yamaha 581 592 594 682
Zenith 500 501 533 779

37

DVD Player Codes

DVD

This table contains the manufacturer codes for programming
the remote control to operate your DVD or Blu-ray Disc™
Player. If your DVD Player brand is not listed or if the codes
do not work, the remote may not control your DVD Player. In
some cases, codes may operate some, but not all, buttons
shown in this guide. Note: If programming a DVD Player in
AUX mode, press 1 before entering the DVD Player code.

Aiwa 634 694
Alpine 653
Apex 654 655 744 757 835

839

Archos 885
BOSE 758 811
Broksonic 656 752
Clarion 696
Classic 695
CyberHome 833
CYTRON 904
Daewoo 657 859
Denon 697 699 700
EchoStar 722
Emerson 658
Fisher 659
Funai 658
General Electric 702 703
Go Video 692 693 822
GPX 704
Hitachi 660 668 705 706 707

740 823 860

JVC 689 711 850 861 862 863
Konka 637 638 753
Koss 745
Magnavox
Memorex 709
Mintek 710
Mitsubishi 767 867
Norcent 711
Oritron 723
Panasonic 639 663 699 714

715 716 734 737 765 813 840
841 855 856 868 869 870 871

872 873 882

661

Philips 766 874
Pioneer 665 719 812 876 877

878 879 880

Proscan 720
Qwestar 723
RCA 666 690 749 816 842 854
Sampo 724
Samsung 652 667 668 691

705 740 741 820 821 844 845
866 875 881

Sansui 725 754
Sanyo 643
Sharp

669 865

Sony 617 645 670 671 729

730 731 817 818 830 831 832

836 837 838 843 847 848 849
851 852 853 857 858 864 883
884

Sylvania 658 764 829
Teac 732
Technics 733
Techwood 664
Toshiba 616 646 672 735 736

814 815 819 825 826 827 828
834 846

Yamaha 737 739
Zenith 673 824

38

Tuner/Amplier Codes

AUX

This table contains the manufacturer codes for programming

the remote control to operate your tuner/amplier. If your
tuner/amplier is not listed or if the codes do not work, the
remote may not control your turner/amplier. In some cases,

codes may operate some, but not all, buttons shown in this
guide. Note: If programming a tuner/amplier in AUX mode,

press 2 before entering the Tuner/Amplier code.

Aiwa 636 641 656 687 718
720 725 726

BOSE 761 780
Carver 653
Citizen 709
Denon 647 674 759 760 762

807 809 814 835

Fisher 653
General Electric 711
Goldstar 677 690
Harman/Kardon 640 672 751
Hitachi 717
JBL 640
JVC 637 703 725 786 827
Kenwood 676 691 726 728

774 795 828 829 830 831 832
840 842

Magnavox 654 705
Marantz 651 764 845
Nakamichi 671
NEC 716
Onkyo 642 660 662 678 785 788

790 791 792 796 801 846

Optimus 648 664
Panasonic 643 644 652 783

797 798 799 808 810 815 816
817 818 819 820 821 822 824
825 826 833 836 837 838 839
Pioneer 667 668 679 702 767
770 772 779 802 806 844

Proton 654 705
Quasar 652
RCA 635 638 704 727
Sharp 712 713 714 715
Sherwood 646 670

Sony

639 645 687 728 729 730
765 766 769 771 773 775 776
777 778 781 782 784 787 789
793 794 803 811 812 813

Soundmatters 763
Teac 684
Technics 643 644 652 768 804

805 843

Toshiba 710
Victor 703
Yamaha 663 730 731 732 733

823 834 841

39

Combo Codes

The following tables contain the manufacturer codes for
programming the remote control to operate combined
devices. If your combined device brand is not listed or if
the codes do not work, the remote may not control your
combined device. In some cases, codes may operate some,
but not all, buttons shown in this guide.

TV

TV/VCR Codes

Note: Program the remote control in TV mode using
the TV code and then in DVD/VCR mode (or in

AUX─press 1 before entering the VCR code) using

the VCR code.

Magnavox

TV Code 887 888
VCR Code 797 798

Philips

TV Code 891 892 893

894

VCR Code 801 802 803

804

Quasar

TV Code 860 861 862
895 896

VCR Code 770 771 772

805 806

RCA

TV Code 863 864
VCR Code 773 774

Samsung

TV Code 755 897
VCR Code 755 807

Sylvania

TV Code 756
VCR Code 756

DVD

40

Combo Codes, continued

TV

TV/DVD Codes

Note: Program the remote control in TV mode using
the TV code and then in DVD/VCR mode (or in

AUX─press 1 before entering the DVD code) using

the DVD code.

Apex

TV Code 757
DVD Code 757

Broksonic

TV Code 752
DVD Code 752

CYTRON

TV Code 904
DVD Code 904

Panasonic

TV Code 734 765
DVD Code 734 765

RCA

TV Code 749
DVD Code 749

Sansui

TV Code 754
DVD Code 754

Sylvania

TV Code 764
DVD Code 764

Toshiba

TV Code 865 866
DVD Code 814 815

DVD

41

Combo Codes, continued

AUX

DVD/VCR Codes

Note: Program the remote control in DVD/VCR mode
using one of the listed DVD codes, and then in AUX

mode, rst pressing 1 and then using the listed VCR

code.

Go Video

DVD Code 692 693 822

VCR Code No Code

JVC

DVD Code 689

VCR Code No Code

RCA

DVD Code 690

VCR Code No Code
Samsung

DVD Code 667 691 820 821

VCR Code No Code

Sony

DVD Code 817 818

VCR Code 768 778

Toshiba

DVD Code 819
VCR Code No Code

Zenith

DVD Code No code
VCR Code 779

DVD

42

Combo Codes, continued

TV/VCR/Tuner Codes

TV

DVD

AUX

Note: Program the remote control in TV mode using

the TV code and then in DVD/VCR mode and then in

AUX mode (press 2 before entering the tuner code)

using the tuner code.

Panasonic

TV Code 867 868 869 870 871 872 873 874 875 876 877
878 879 880 881 882 883 884 885 889

VCR Code 780 781 782 783 784 785 786 787 788 789 790

791 792 793 794 795 796 799 808 809

Tuner Code 797 798 799 808 815 816 817 818 819 820 821
822 824 825 826 833 836 837 838 839

TV/DVD/VCR Codes

TV

DVD

AUX

Note: Program the remote control in TV mode using

the TV code and then in DVD/VCR mode using the
DVD code, and then in AUX mode (press 1 before

entering the VCR code) using the VCR code.

Panasonic

TV Code 900
DVD Code 882
VCR Code 810

43

Troubleshooting

Use this information if you have a problem using
the remote. To solve a particular problem, do the
following:

• Find the information that relates to the problem

you are experiencing. Try the suggested solution
for that problem.

• Make sure your remote control has fresh

batteries. If you see the Remote Battery Low
warning on your TV screen, it is time to change

the batteries. Follow the instructions on page 4.

• Make sure you have a direct line of sight between

the remote and the receiver.

• Visit www.mydish.com.

While performing a remote control procedure, the
remote control stops working.

What to do: Start over again. If you don’t press a

button for 20 seconds in a programming sequence,
the remote shuts off its programming function.

When you press a button on the remote control,
the equipment doesn’t do what you expect.

What to do: Point the remote control directly at the

TV, with no objects blocking the signal path. The
remote control uses IR signals to control the receiver.

IR signals travel less than 40 feet and cannot go

through walls or other solid objects.
If the batteries are missing or dead, replace them

with new AAA-size batteries. If the remote has new
batteries, check whether you put them in correctly.
If you didn’t, take them out and put them in the right
way.

When you try to enter TV programming mode, all

themodeLEDsash.

What to do: Replace the batteries (see page 4).

44

Troubleshooting, continued

Your remote control does not work well.

What to do: Move your receiver to different

locations. For best results, place the receiver as
high as possible, above all other equipment in your
entertainment center. There may be IR interference
from objects near the receiver.

Your picture is snowy (or black or blue).

What to do: If SAT Auto-Tune has been enabled,

press SAT to return to watching TV.
Make sure your TV is tuned to the correct channel.

You may have accidentally changed the channel on
your TV. Check the Reference Table to see what
channel your TV is tuned to. Program SAT Auto-Tune
to avoid this in the future (see SA T Auto-Tune on

page 22).

When you press the remote control MUTE or
VOLUME button, nothing happens.

What to do: Program the remote to control your TV.

See Programming Remote to Control Another Device

on page 16.

The receiver does things even though you have
not pressed any remote control buttons.

What to do: See Changing the Remote and Receiver

Address on page 31 for instructions to correct the
possibility of UHF signals from a neighbor’s remote
controlling your receiver.

Your remote control isn’t working.

What to do: Make sure the remote control is in the

correct mode (SAT, TV, DVD, or AUX).

Make sure you are using the correct remote control

(TV1 or TV2) for your locations (applicable to multi­room receivers only).

Change the batteries as described on page 4.

45

Troubleshooting, continued

Your UHF Pro remote control does not work well
from far away.

What to do: Make sure the UHF antenna is

connected to the receiver and not touching anything
else.

Vary the angle of the receiver’s UHF antenna.
Locate the UHF antenna tip away from other

electronics equipment or metal surfaces, even if
separated by wooden shelving.

Move the receiver to different locations. For best
results, place the receiver as high as possible, above
all other equipment in your entertainment center.

Place the UHF antenna outside the entertainment
center by using a coaxial cable to connect it to the
receiver.

Move any nearby off-air antenna away from the UHF
remote antenna. Do not place an off-air antenna on
your receiver.

Your remote control returns to the previously
pressed Mode button every time the TV Mode
button is pressed.

What to do: Take the remote control out of Limited

Mode, following the instructions on page 21, Placing
Remote in Limited Mode and Removing Limited
Mode.

Youcannotndthekey(s)shownonpage1or2.

What to do: Turn the keys over until you nd the

correct key.

The PIP (Picture-in-Picture) button is not working.

What to do: If available, press the MODE button on

the front panel to put the receiver in Single Mode. If
not available, upgrade to a receiver with this feature.

46

Limited Warranty

This Limited Warranty is a legal document. Keep it in a safe
place. Remember to retain your Bill of Sale for warranty
service! Any items returned without a copy of the Proof of
Purchase will be considered out of warranty.

This warranty extends only to the original user (“you,” “your”) of the DISH

remote control and is limited to the purchase price of the remote control. DISH

Network L.L.C. and its afliated companies (“DISH,” “we,” “our,” “us”) warrant

this remote control system against defects in materials or workmanship as
follows.

For one year from the original date of purchase, if we nd the remote control

is defective subject to the limits of this warranty, we will replace the remote at
no charge for parts or labor. We warrant any such work done against defects
in materials or workmanship for the remaining part of the original warranty
period.

This warranty does not cover installation of the DISH Network System;
consumer instruction; physical set up or adjustment of any consumer
electronic equipment; remote control batteries; signal reception problems;
loss of use of the equipment; unused programming charges due to equipment
malfunction; cosmetic damage; damage due to lightning, electrical or

telephone line surges, re, ood, or other acts of Nature; accident; misuse;

abuse; repair or alteration by other than our factory service; negligence;
commercial or institutional use; improper or neglected maintenance;
equipment sold AS IS or WITH ALL FAULTS; equipment removal or
reinstallation; shipping damage if the equipment was not packed and shipped
in the manner we prescribe; nor equipment purchased, serviced, or operated
outside the contiguous United States of America.

REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
EXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING
FROM THE USE OF, OR INABILITY TO USE, THIS DEVICE. SOME
STATES MAY LIMIT OR EXCLUDE THE FOREGOING LIMITATION, SO
THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, UNDER
NO CIRCUMSTANCES SHALL OUR LIABILITY, IF ANY, EXCEED THE
PURCHASE PRICE PAID FOR THIS DEVICE. ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ON THIS DEVICE IS LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. WE RESERVE THE RIGHT TO
REFUSE TO HONOR THIS WARRANTY IF WE DETERMINE ANY OF
THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS SYSTEM NOT TO
HAVE PERFORMED PROPERLY. THIS WARRANTY SHALL BE VOID IF
ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT NOT
LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN
ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE
DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON (with the

exception of opening the battery cover).

47

DISH’s Exchange Programs

DISH offers two options if you need to replace your remote
control—the Advanced Exchange Program and the Post
Receipt Exchange Program.

Advanced Exchange Program

Advanced Exchange Program allows you to have
a replacement remote shipped immediately to you.
Depending upon where you live, the remote should arrive

within three to ve business days. You will not have to

return your defective remote to DISH using this program.
A shipping charge will be applied for shipping the

replacement remote. This is a one-time fee based on
DISH’s competitive bulk shipping rates (additional charges

may apply outside the continental U.S.). This fee will be

charged to your billing account or valid credit card.

Post Receipt Exchange Program

The Post Receipt Exchange Program does require that
you send the defective remote control at your cost to DISH
to determine if the equipment is covered under warranty.
To provide faster service, upon receipt of your equipment,
you will be shipped a replacement. Your original
equipment will not be available for return.

If your equipment is not covered under warranty and can
be repaired, your billing account or credit card will be
charged the standard repair fee for the replacement. If
damage to the defective equipment is found, which DISH
in its sole discretion determines has voided the warranty
or makes the equipment unrepairable, your billing account
or credit card will be charged the market price of the
replacement.

48

Accessory Warranty

An accessory is any DISH-branded equipment,
displaying the DISH logo, excluding the receiver,
Smart Card, cables and hookups, and non­mechanical components. A one-year warranty
becomes effective upon the activation of the DISH
system or date of purchase, if bought separately. A
proof of purchase is required to verify the purchase
date. If an accessory has an expired warranty,
no exchange will be issued. You may purchase
replacement accessories from DISH or your local
retailer.

If You Need Help

1. Review this User Guide.

2. See Troubleshooting on page 44.

3. Visit www.mydish.com/chat for 24/7
support.

4. Call the Customer Service Center at

1-800-333-DISH (3474).

49

Regulatory Factors

This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference
received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed
to provide protection against harmful interference in
a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by
following one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment

and receiver.

• Connect the equipment into an outlet on a

circuit different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV

technician for help.

Do not make changes or modications to this

equipment. This could void the user’s authority to
operate the equipment.

If none of the remedies stops the radio interference,
you should contact a licensed radio/television
technician, your satellite dealer, or call the Customer

Service Center at 1-800-333-DISH (3474) for

assistance.

50

Notes

51

Notes

52

Reference Table

Write down your remote address, channel numbers/
inputs, TV, VCR, DVD player, and stereo equipment
codes as you program them for future reference.

Remote Address

Channel or Input for
Cable Programming

If you enter a “1” as the last number of your code, your

remote is in Limited Mode (see page 21 for more details).

TV Code

(Optional)

DVD/BD/VCR Player Code

(Optional)

Auxiliary Equipment Code

(Optional)

To read out your remote codes, see page 20 for instructions.

53

For all your customer needs,

go to mydish.com/chat or call the

Customer Service center at

1-800-333-DISH (3474)