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Document Number: 196706
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Page 3
Conguring the 20.1 Remote
The 20.1 remote does not require any
conguration. Go to Insert the Batteries (page 2).
Conguring the 21.1 Remote
Complete the following
steps to congure
your remote.
1
2
3
4
Pull the remote battery cover off.
Decide whether to use IR or UHF
signals for the remote. Use UHF
signals if you do not have a clear
line of sight between the remote
and the receiver.
Set UHF/IR SWITCH to either
UHF or IR. If your remote has a
blank, black key, continue to
Insert the Batteries on page 2.
If your remote shows a “1” or a
“2” on the bottom, you can pull
out this key and ip it to the other
number (2 to 1 and 1 to 2). To
separate the key from the remote,
insert your thumbnail or a coin in
the crease. Remove the key by
grasping at the bottom.
Insert the key you wish to use to
designate the remote and slide
into place. Usually a 1 = TV1 and
a 2 = TV2. For remotes showing
the blank, black key, leave this
key as it is.
Continue to Insert the Batteries
on page 2.
1
Page 4
Insert the Batteries
1
2
Pull the remote battery
cover off.
Insert 4 AAA batteries,
making sure to match the
plus (+) ends with the plus
markings on the battery
case.
3
Replace the remote
battery cover.
2
Page 5
Using System Wizard
Note: Not all receivers support System Wizard. If
System Wizard does not appear, continue with page 4
or page 5 to make your remote work with your receiver.
Use System Wizard initially to set up the remote to
work with the receiver. System Wizard can also store/
restore your remote settings. Note: If your batteries are
low, replace them before beginning.
1
2
3
4
Press and hold 0 until
System Wizard message
appears. Make sure the
remote and receiver are
in line of sight.
If rst time in System
Wizard, follow
instructions provided.
When green checkmark
displays, select
Advanced to store/
restore remote settings.
Follow the on-screen
options.
Select Continue to
return to Live TV.
3
Page 6
Making 20.1 and 21.1 IR
Remote Work with Receiver
For 20.1 and 21.1 IR
Use the following
instructions to
congure your remote
while using IR signals.
Note: Use these instructions if your receiver
does not support System Wizard.
Turn your receiver and
1
2
TV on, and press
SYSTEM INFO on the
front of the receiver.
Conrm that you
see the System
Info screen.
3
4
1
Press RECORD on
your remote. The
receiver then matches
the remote’s address.
Conrm that your remote
operates your receiver by
pressing remote buttons.
If this is not working, go
back to step 3.
4
Page 7
Making 21.1 UHF Remote
Work with Receiver
For 21.1 UHF
Use the following
instructions if you
have congured
your remote to use
UHF signals.
Note: Use these instructions if your receiver
does not support System Wizard.
1
2
Verify the UHF antenna
is installed on the back
of the receiver.
Turn your receiver and
TV on, and press
SYSTEM INFO on the
front of the receiver.
3
4
5
Conrm that you
see the System
Info screen.
1
1
Press RECORD on
your remote. The remote
address will probably
change on the screen.
Conrm that your remote
operates your receiver
by pressing remote
buttons. If this is not
working, go back to
step 4.
5
Page 8
SAT Mode
SAT
To use the features described in this section, make sure
you are in SAT mode by pressing the SAT Mode button.
Note: Some features may not be available depending on your
receiver model.
Press this
button for
SAT Mode
Input
Press once for Input
Press and hold
for Recover
Menu
Access receiver
features and settings
Volume and
Mute Buttons
Control TV volume
Programming required
Themes
Search for programs
using Themes
Recall
Return to last
TV channel viewed
Info
Get info on programs
Search
Search for a program
Shortcut Keys
(for future use)
Digital Video
Recorder (DVR)
Buttons
Pause live TV and
play or record
programming
Format
Format the picture
to the desired width
to match the program
you are viewing
Picture-In-Picture
(PIP) Buttons
Watch two separate
programs at once
(in Single Mode)
Power & TV Power
Top button turns the receiver on/off
Bottom button turns the TV on/off
DishHOME
Explore interactive
TV features
Page Buttons
Page up/down in
menus
Program Guide
Display current and
future satellite
program listings
Browse
See what is on
other channels
while watching TV
Arrow/Select
Buttons
Channel up/down,
navigate through
menus, and select
a desired option
Cancel
Return to
previous menu
or to watching a
program
View Satellite
Programming
Exit out of any
menu/guide and
return to viewing
live TV
Number Buttons
Enter a channel
number or
navigate through
menus
System Wizard
Press and hold
to x remote
control issues
and sync data
6
Page 9
TV Mode
TV
To use the features described in this section, make
sure you are in TV mode by pressing the TV Mode
button. Remote programming is required.
Note: Some features may not be available depending on
your receiver model.
Input
Switch between
TV inputs
TV Menu
Access menu
features available
on some TVs
Mute
Turn TV volume
on or off
Select
Select a
desired option
Recall
Return to last
TV channel viewed
Press this
button for
TV Mode
Power
& TV Power
Turn the TV on/off
Volume
Control TV
volume
Up/Down
Arrow Buttons
Channel up/
down on TV
Picture-In-Picture
(PIP) Buttons
Display PIP features
on some TVs with
PIP capabilities
Number Buttons
Enter a desired
channel number
on TV
7
Page 10
DVD Mode
DVD
To use the features described in this section, make
sure you are in DVD mode by pressing the DVD
Mode button. You can use this mode to operate a
Blu-ray Disc™ player or VCR. Remote programming
is required.
Note: Some features may not be available depending on
your receiver model.
Power
& TV Power
Top button turns the
DVD player/VCR
power on and off
Bottom button turns
the TV on and off
Input
Switch VCR
between
its TV and VCR
mode
Back
Rewind a videotape
or reverse a DVD
Stop
Stop playing a DVD,
stop playing or
recording a
videotape
Record
Record on a
videotape
Press this
button for
DVD Mode
Up/Down
Arrow Buttons
Channel up/
down on VCR
Pause
Pause a videotape
or DVD
FWD
Forward a
videotape or DVD
Play
Play a videotape
or DVD
Number Buttons
Enter a channel
number for DVD
8
Page 11
DVR Functions
Press twice to go to the list of recorded
programs.
Plays a live or recorded program.
Pauses a live or recorded program.
Stops recording a program.
Records a program.
Press BACK once to reverse the
program four times as fast as normal
play. Press BACK twice to reverse at
15 times normal speed, three times
to reverse at 60 times normal speed,
and four times to reverse at 300 times
normal speed. The on-screen bar
shows how far you’ve gone. For a live
program, you can only reverse back to
the last channel change or back one
hour, whichever occurs rst.
Press SKIP BACK to skip back about
10 seconds in a program.
Press FWD (Forward) once to fastforward through the program four times
normal speed. Press FWD twice to
forward at 15 times normal speed, three
times to forward at 60 times normal
speed, and four times to forward at 300
times normal speed. The on-screen
bar shows how far you’ve gone. Of
course, you cannot forward into the
part of a live program that has not been
broadcast yet.
9
Page 12
DVR Functions, continued
Press SKIP FWD to skip ahead about
30 seconds in the program.
Press PAUSE and then press BACK
to reverse the program in slow motion
at 1/4 the speed of normal play. Press
BACK again to reverse at normal speed.
Press PAUSE and then press FWD to
forward the program in slow motion at
1/15 the speed of normal play. Press
FWD twice to forward at 1/4 as fast as
normal play. Press FWD three times to
play the program. Of course, you cannot
forward a live program that has not
been broadcast yet.
Press PAUSE and then press SKIP
BACK to reverse the recording frameby-frame.
Press PAUSE and then press SKIP
FWD to advance the recording frameby-frame.
10
Page 13
Programming Remote to
Control Another Device
Entering a Code
Turn the device and receiver
1
on.
2
3
4
TV Codes
This table contains the manufacturer codes for programming
the remote control to operate your TV. If your TV brand is
not listed or if the codes do not work, the remote may not
control your TV. In some cases, codes may operate some,
but not all buttons, shown in this guide.
Note: If programming a second TV in AUX mode, press 0
before entering the TV code.
Abex 658
Baycraft 536
ABS 721
Baysonic 682
Accurian 623
Belcor 505 627 773
Acer 511
Bell & Howell 590 611 675 683
Admiral 514 521 532
Benq 511 535
533 572 665 675 726 739
Bradford 541 657 682
740 834 835
Brillian 558
Advent 502 653 842 912
Brionvega 514 665
Aiko 524 727 778
Brockwood 505 627
Aiwa 667
Broksonic 533 622 648 682
Akai 506 520 592 601 612 622
726 748 750 752 754 834 865
627 652 680 684 738 750 754
866 899 908
794 795 807 808 858 865 866
byd:sign 792
906 907 908
C & M 804
Alaron 532
Candle 506 520 523
Albatron 692 804
536 627 654
Alienware 721
Capehart 627
A-Mark 804
Carnivale 506 520 627
America Action 541 657 682
Carver 621 656 674 761
Ampro 691
792 818 897
Amtron 657
CCE 528 816
Anam 541 657 682
Celebrity 500 640 652
Anam National 541 657
677 758 781 783 795 797
AOC 505 506 519 520 582 620
798 837 844
627 653 654 913
Celera 743 744 745 815
Apex Digital 542 552
Century 514 665
574 595 743 744 745 757
Changhong 743 744 745 815
759 771 815
Cineral 697
Archer 804
Circuit City 627
Astar 594
Citizen 506 516 520 523 524
ASA 514 665
536 590 622 627 654 655 657
Audiovox 524 528 531 541
658 664 680 702 727 750 754
565 623 624 657 678 682 697
778 865 866 908
719 727 778 810 816 832
Clarion 541 657 682
Autovox 514 665
Coby 607 626 633
Aventura 527 569 694
Colortyme 627 654
733 841 846
Colt 660
Axion 636
Bang & Olufsen 514 665
Table continued on next page
Barco 770 824 825 826 828
29
Find the brand name of the
device listed in the code
tables that start on page 29.
Press and hold the correct
Mode button until all Mode
buttons light up and release
the Mode button. Mode
button ashes.
For AUX Mode only.
Press
— 0 for second TV
— 1 for a second DVD/VCR/
BD
— 2 for a tuner, amplier, or
audio receiver
— 3 for a second satellite
receiver
Enter one of the three-digit
device codes from the table
found in step 2, using buttons
on the number pad, such as
device code 560. Press 1
after the device code if you
want to program Limited
Mode. See Placing Remote in Limited Mode on page 15
for more information.
11
Page 14
Programming Remote to
Control Another Device
Entering a Code, continued
Press POUND (#). The
5
6
7
8
Mode button ashes three
times.
Press POWER to test if the
code works for the device. If
it does, the device turns off.
Turn device on and try other
buttons to make sure the
device responds the way
you expect. If you want to
try another code, begin from
step 1 again.
If you are unable to nd a
code that works or if all the
keys are not supported, go
to Learning From Another Device’s Remote on
page 24 to program the
key to the DISH remote.
If you are unable to nd
a code that works, try the
instructions for Scanning the Remote Database on
page 13.
12
Page 15
Programming Remote to
Control Another Device
Scanning the Remote Database
Note: Only use Scanning the Remote Database if
you are unable to nd a code using Entering a Code.
This procedure can take several minutes.
Turn the device and receiver on.
1
Press and hold the correct Mode
2
3
4
5
6
7
button for the device until all Mode
buttons light up. Release the
Mode button. The Mode button
ashes. If programming TV or
DVD Mode buttons, go to step 4.
If programming AUX Mode button,
continue to step 3.
For AUX Mode only. Press
— 0 for second TV
— 1 for second DVD/VCR/BD
— 2 for tuner, amplier, or
audio receiver
Press the STAR button
Press POWER.
Pointing the remote at the device
the entire time, press and release
UP ARROW slowly. The Mode
button light goes out and comes
back on. When the device turns
off, continue to step 6. If the device
remains on, continue pressing UP
ARROW. When all codes have been
tried, the Mode button ashes eight
times. Try Learning From Another
Device’s Remote on page 24.
Press POUND (#). The Mode
button ashes three times.
Turn the device on and try other
buttons to make sure the device
responds the way you expect. If
not, try another code by returning
to step 1.
13
Page 16
Displaying Device Code and
Remote Address
To identify the device code that your remote
control is using or to display the remote control
address, complete the following steps:
Press and hold the Mode button
1
2
3
4
for the device until all the Mode
buttons light up and then release.
The selected Mode button ashes.
To display the remote control
address, press and hold SAT until
all the Mode buttons light up and
then release. SAT ashes.
Press and release POUND (#)
twice.
The Mode button ashes
a number of times corresponding
to the value of the stored device
code. If Limited Mode is used, the
last ash represents Limited Mode.
For example, if the stored device
code is 593, the Mode button
ashes ve times, pauses, ashes
nine times, pauses, and ashes
three times. A quick ash is for
zero.
If SAT was pressed to display the
remote address, the SAT Mode
button ashes 1 to 28 times, giving
the remote address.
For AUX mode: The rst group of
ashes tells you what the AUX mode
controls, then the following ashes tell
you each digit of the device’s code.
— 0 for second TV
— 1 for second DVD/VCR/BD
— 2 for tuner, amplier, or audio
receiver
Record the stored device code in
the Reference Table on the inside
back cover.
14
Page 17
Placing Remote in Limited
Mode
Limited Mode locks out all the device mode
operations except for the device’s POWER,
MUTE, and VOLUME. This prevents you
from accidentally tuning away from satellite
programming.
If TV is put into Limited Mode, when TV is
pressed, the remote does not stay in TV mode
but returns to the last mode selected. To remove
Limited Mode from TV, follow the steps below.
To place the remote in Limited Mode or to
remove Limited Mode from TV Mode, follow the
steps below.
Note: Limited Mode cannot be used with audio
ampliers.
Press and hold the TV ,
1
DVD , or AUX Mode
button until all four Mode
buttons light up.
2
3
Press PAGE UP to activate.
Press PAGE DOWN to take
the remote out of Limited
Mode.
Press POUND (#).
15
Page 18
SAT Auto-Tune
SAT Auto-Tune programs into the remote control the
correct TV channel used for watching TV. If you are
experiencing fuzzy, snowy, blue, or black screens, it
might be due to the TV being set to the wrong channel.
Using the SAT Auto-Tune feature helps prevent these
screen issues from occurring on TVs connected to
the receiver’s modulated output (usually TV2). Use
SAT Auto-Tune to program the correct TV channel for
satellite viewing into the remote control. When SAT is
pressed and released, the remote sends that channel
to the TV, ensuring that the TV is on the correct channel
for watching TV.
This feature is enabled by default; however, if you want
to use this feature, the channel must be programmed by
following the steps in Setting SAT Auto-Tune Channel.
Setting SAT Auto-Tune Channel
Make sure the remote control
1
2
operates your TV.
Press and hold TV for three
seconds until all four Mode
buttons are lit.
3
4
5
6
Press STAR (*).
Enter the channel used for
viewing (two or three digits
in range of 002 to 125), for
example channel “10” or
“010.”
Press POUND (#). The Mode
button ashes three times to
indicate programming was
successful.
Press SAT. The channel
changes.
16
Page 19
Enabling and Disabling SAT
Auto-Tune
Note: SAT Auto-Tune is enabled by default; however,
the channel must be set (see Setting SAT Auto-Tune Channel on page 16).
1
Press and hold SAT for three
seconds until all four Mode
buttons are lit.
Press STAR (*).
2
Press VOLUME UP to enable
3
4
Removing SAT Auto-Tune Channel
1
SAT Auto-Tune or VOLUME
DOWN to disable.
Press POUND (#). SAT
ashes three times to indicate
SAT Auto-Tune is enabled or
disabled.
Press and hold TV until all
four Mode buttons are lit.
2
3
4
Press STAR (*).
Enter 00 or 000.
Press POUND (#). SAT
ashes three times to indicate
SAT Auto-Tune is removed.
17
Page 20
Setting Auto-Tune for
DVD, VCR, or BD
You can set Auto-Tune for your DVD, VCR, or
Blu-ray Disc™ player. Auto-Tune allows you
to return to the channel for your DVD/VCR/
BD output when you accidentally change the
channel or video input.
Note: This feature is only used while recovering
your picture. See Recovering Your Picture on
page 20.
Make sure the remote
1
2
control operates your DVD/
VCR/BD.
Press and hold DVD for
three seconds until all four
Mode buttons are lit.
Press STAR (*).
3
4
5
Enter the channel used for
viewing (two or three digits
in range of 002 to 125), for
example channel “03” or
“004.”
Press POUND (#). The
Mode button ashes
three times to indicate
programming was
successful.
18
Page 21
Removing Auto-Tune for
DVD, VCR, or BD
If you want to remove Auto-Tune for your DVD/
VCR/BD, follow the steps below.
Press and hold DVD until all
1
four Mode buttons are lit.
2
3
4
Press STAR (*).
Enter 00 or 000.
Press POUND (#).
19
Page 22
Recovering Your Picture
Use the RECOVER button to get back to watching
satellite programming if you accidentally change
channels or inputs on your TV, DVD, and/or VCR.
To use this feature, you must set up Auto-Tune for
your TV (see page 16) and for your DVD/VCR (see
page 18).
Note: RECOVER only works if the remote control
has been set up to control the TV and/or DVD/VCR,
if connected. If the RECOVER button is used, the TV
channel programmed for SAT Auto-Tune is also the
channel that is sent to the TV. If SAT Auto-Tune is not
programmed, RECOVER rst tries to tune your TV to
channel 3, then channel 4, and then other video inputs
with each press of the RECOVER button. If SAT AutoTune is programmed, RECOVER tries to tune your TV to
the channel given in SAT Auto-Tune and then other video
inputs with each press of the RECOVER button. You may
need to press the RECOVER button up to 30 times to
recover your satellite TV video. If SAT Auto-Tune is not
set-up, RECOVER only tries channels 3 and 4.
Press and hold RECOVER
1
until all Mode buttons light up.
2
3
4
If you see the System Info
screen, proceed to step 4.
Otherwise, continue to step 3.
Press RECOVER again and
wait until the Mode lights
stop ashing. If you see the
System Info screen, go to
step 4. If not, repeat this step
until you see the screen.
Press SELECT to resume
watching TV.
20
Page 23
Control Amplier Volume
When the remote control is set up to operate your
TV, the MUTE and VOLUME buttons adjust your
TV volume when in SAT mode. To use the remote
to adjust the volume of a remote-controllable audio
receiver or amplier instead of adjusting the TV’s
volume setting, use the steps on this page.
Press and hold AUX until all
1
Mode buttons are lit, then
release it. The AUX mode
button blinks.
2
3
Press POUND (#).
Press the plus (+) side of the
VOLUME button.
Press the 0 number button.
4
Press POUND (#). The AUX
5
Make sure the remote controls the amplier’s
volume in other modes:
mode button ashes three
times.
Press SAT.
6
Press the plus (+) and minus
7
8
(-) sides of VOLUME.
Your tuner/amplier’s volume
changes, and the AUX mode
button lights.
21
Page 24
Control TV Volume
Use this procedure to change from having the
remote adjust the volume of an audio receiver
or amplier to having the remote adjust the TV’s
volume. When the remote control is set up to
operate your TV, the MUTE and VOLUME buttons
adjust your TV volume when in SAT mode.
Note: It is only necessary to do these steps if the
remote had been set up to control the volume on an
audio device and now you want the remote to adjust
the volume of a TV.
Press and hold TV until all
1
Mode buttons are lit, then
release it. The TV mode
button blinks.
2
3
Press POUND (#).
Press the plus (+) side of the
VOLUME button.
Press the 0 number button.
4
Press POUND (#). The TV
5
Make sure the remote controls the TV’s
volume in other modes:
mode button ashes three
times.
Press SAT.
6
Press the plus (+) and minus
7
8
(-) sides of VOLUME.
Your TV’s volume changes,
and the TV mode button
lights.
22
Page 25
Programming Remote to Control
Second Receiver in AUX Mode
If you have another DISH receiver installed,
you can use this remote control in AUX mode
to operate your new receiver. AUX mode uses
only IR signals, so the line of sight to the second
receiver must be unobstructed. You can program
the remote control to operate any other DISH
receiver except where UHF is used, such as
TV2 on DISH receivers.
1
2
3
4
5
6
Turn on the second receiver
and open System Info
screen.
1
Write down the TV1 address
that is shown.
Press and hold AUX until all
Mode buttons light up, then
release the button. AUX
ashes.
Use the Number Pad on the
remote control to enter a 3,
followed by the address in
step 2.
Press POUND (#). AUX
ashes three times.
Press RECORD to verify
that the address in the
remote control now matches
the address for the receiver.
23
Page 26
Learning From Another
Device’s Remote
Use this procedure if you are unable to nd a code
that allows your DISH remote to control your device
or if some of the commands are not functioning as
you expect after programming your DISH remote to
control your device (in TV, DVD, or AUX modes). Use
this procedure to have your DISH remote learn the
commands of the other device’s remote control.
The remote control can learn commands in one of two
ways:
• You can follow the instructions for using device
codes to program a specic mode, and then
learn commands that add new or overwrite
existing functions of the remote control’s buttons
in this mode. For this type of learning, any
button without a learned command keeps the
previous command (if any) for that device code.
To program a specic mode, use the instructions
for Entering a Code on page 11 or Scanning the
Remote Database on page 13.
or
• Each button on this remote learns a command
from the device’s original remote control. For this
type of learning, any button without a learned
command keeps the previous command (if any)
for that device code.
Learning can occur only in TV, DVD, or AUX modes.
The Mode buttons (SAT , TV , DVD , and
AUX ) cannot learn a command. For each Mode
button, the POWER button can be learned to turn
the devices associated with that Mode on and off.
Note: The TV Power button turns the TV on and off
in all Modes. It cannot be learned.
Note: The remote times out if a button isn’t pressed
within 20 seconds. If the remote times out, then the
learning process needs to start over again.
24
Page 27
Learning from Another
Device’s Remote, continued
To have the DISH remote control learn specic
commands for another device, complete the following
steps.
Ensure the DISH remote control is working with the
receiver (see page 4 or 5).
1
Place both the DISH remote and the original
device’s remote control on a at, stable surface.
2
Point the front of the original device’s remote to face
the small square (IR window) on the front, left-hand
side of the DISH remote, as shown below. The
remotes should be no more than 3” apart.
On the DISH remote, press and hold the Mode
button you want to use for the device until all
3
the Mode buttons light up (approximately three
seconds), and then release it. The selected Mode
button ashes continuously.
To start learning commands for this mode, select
one of the following choices:
4
• If you’ve found a code for the device and
programmed it into the remote, press and release RECALL (the Mode light goes off
when RECALL is pressed and comes on when
released), then hold the RECORD button until
the Mode button is lit again (about three seconds).
The Mode button remains lit while learning.
• If the device code has not been programmed for
that device or if you are unable to nd a code,
press and hold the RECORD button until
the Mode button is lit (about three seconds). The
button remains lit while learning.
25
Page 28
Learning from Another
Device’s Remote, continued
On the DISH remote, press and release
the button you want the DISH remote to learn from
5
the original device’s remote. The Mode light goes off
and comes back on.
On the original device’s remote control, press and hold the button you want learned until the Mode
6
light goes out and comes back on. You may need
to press and hold the button on the original remote
several times before the DISH remote learns the
command.
• If the DISH remote learns the command, the
Mode light ashes off and then back on.
• If the Mode light ashes three times or remains lit,
the DISH remote did not learn the command.
After a button has learned a command successfully,
repeat step 5 and step 6 until all commands you
7
want have been learned.
Press and release one of the Mode buttons on the
DISH remote to end the learning sequence. This
8
saves all the commands for that mode and exits
learning to return to normal remote control operation.
To cancel learning, do not press any buttons on
either remote control for at least 20 seconds. The
DISH remote control times out and returns to normal
operation.
Note: If the remote control batteries are too low
for learning, all the Mode buttons blink quickly
eight times. Learning ends without saving learned
commands, and the remote returns to normal
operation. Change the batteries and begin learning
again.
Note: No learned commands are saved if the DISH
remote control times out before completion.
26
Page 29
Discrete Codes
Discrete On and Off IR-only remote-control
commands are used by installers when
programming macro commands into universal
remotes. Using an On-only or Off-only command
is more effective than a toggle On/Off command
when trying to ensure the receiver is reliably in
one state or the other.
Program the DISH remote
1
to the desired remote
address (see Changing
the Remote and Receiver
Address, page 28).
2
3
4
5
Hold SAT until all Mode
buttons light, then release
the button.
Press POWER (not TV
POWER).
Press VOLUME UP for
discrete power on. Press
VOLUME DOWN for
discrete power off.
Press any other button
when done to end this
procedure.
27
Page 30
Changing the Remote and
Receiver Address
Sometimes the receiver picks up UHF
interference from another receiver in the house
or even a neighbor’s. If you notice that your
receiver is changing channels or opening
menus but you’re not using the remote control,
changing the address should x the problem.
Press SYSTEM INFO on
1
2
3
4
the receiver’s front panel.
Write down the TV2
remote address shown on
the System Info screen.
Press and hold SAT on
your remote control for
about three seconds, until
all the Mode buttons light
up, and then release SAT.
Add one to the address
that you wrote down
in step 1, and use the
NUMBER PAD to enter
that number (between 1
and 28).
5
6
7
Press POUND (#).
Press RECORD.
Press several buttons on
the remote to make sure
it is working as expected.
28
Page 31
TV Codes
TV
This table contains the manufacturer codes for programming
the remote control to operate your TV. If your TV brand is
not listed or if the codes do not work, the remote may not
control your TV. In some cases, codes may operate some,
but not all buttons, shown in this guide.
Note: If programming a second TV in AUX mode, press 0
before entering the TV code.
This table contains the manufacturer codes for programming
the remote control to operate your VCR. If your VCR brand
is not listed or if the codes do not work, the remote may not
control your VCR. In some cases, codes may operate some,
but not all, buttons shown in this guide.
Note: If programming your VCR in AUX mode, press 1
before entering the VCR code.
This table contains the manufacturer codes for programming
the remote control to operate your DVD or Blu-ray Disc™
Player. If your DVD Player brand is not listed or if the codes
do not work, the remote may not control your DVD Player. In
some cases, codes may operate some, but not all, buttons
shown in this guide. Note: If programming a DVD Player in
AUX mode, press 1 before entering the DVD Player code.
This table contains the manufacturer codes for programming
the remote control to operate your tuner/amplier. If your
tuner/amplier is not listed or if the codes do not work, the
remote may not control your turner/amplier. In some cases,
codes may operate some, but not all, buttons shown in this
guide. Note: If programming a tuner/amplier in AUX mode,
This table contains the manufacturer codes for programming
the remote control to operate your DVR. If your DVR brand
is not listed or if the codes do not work, the remote may
not control your DVR. In some cases, codes may operate
some, but not all, buttons shown in this guide. Note: If
programming a DVR in AUX mode, press 1 before entering
the DVR code.
ABS 792
Alienware 792
Americast 917
Bang & Olufsen 794
BellSouth 917
CyberPower 792
Dell 792
Director 913
Gateway 792 870
General Instrument 913
GOI 722
Hewlett Packard 792
HNS 521
Howard Computers 792
HP 792
HTS 722
Hughes Network Systems
521 910
Humax 910
Hush 792
iBUYPOWER 792
Jerrold 913
JVC 722 746
Linksys 792
Media Center PC 792
Microsoft 576 616 702 703
792 842
Mind 792
Motorola 913
Niveus Media 792
Northgate 792
Pace 914
Panasonic 687 697 733 907
Philips 521 548 574 601 608
The following tables contain the manufacturer codes for
programming the remote control to operate combined
devices. If your combined device brand is not listed or if
the codes do not work, the remote may not control your
combined device. In some cases, codes may operate some,
but not all, buttons shown in this guide.
DVD
TV/VCR Codes
Note: Program the remote control in TV mode using
the TV code and then in DVD mode (or in AUX mode─
press 1 before entering the VCR code) using the VCR
code.
TV Code 646 767
DVD Code 531 570 639 650
651 803 804
Symphonic
TV Code 646 767
DVD Code 531 570 639 650
651 803 804
Toshiba
TV Code 617
DVD Code 893 894
54
Page 57
Troubleshooting
Use this information if you have a problem using
the remote. To solve a particular problem, do the
following:
• Find the information that relates to the problem
you are experiencing. Try the suggested solution
for that problem.
• Make sure your remote control has fresh
batteries. If you see the Remote Battery Low
warning on your TV screen, it is time to change
the batteries. Follow the instructions on page 2.
• Make sure you have a direct line of sight between
the remote and the receiver.
• Visit www.mydish.com.
While performing a remote control procedure, the
remote control stops working.
What to do: Start over again. If you don’t press a
button for 20 seconds in a programming sequence,
the remote shuts off its programming function.
When you press a button on the remote control,
the equipment doesn’t do what you expect.
What to do: Point the remote control directly at the
TV, with no objects blocking the signal path. The
remote control uses IR signals to control the receiver.
IR signals travel less than 40 feet and cannot go
through walls or other solid objects.
If the batteries are missing or dead, replace them
with fresh AAA-size batteries. If the remote has fresh
batteries, check whether you put them in correctly.
If you didn’t, take them out and put them in the right
way.
When you try to enter TV programming mode, all
the mode LEDs ash.
What to do: Replace the batteries (see page 2).
55
Page 58
Troubleshooting, continued
Your remote control does not work well.
What to do: If SAT Auto-Tune has been enabled,
press SAT to return to watching TV.
Move your receiver to different locations. For best
results, place the receiver as high as possible, above
all other equipment in your entertainment center.
There may be IR interference from objects near the
receiver.
Your picture is snowy (or black or blue).
What to do: If SAT Auto-Tune has been enabled,
press SAT to return to watching TV. Make sure your
TV is tuned to the correct channel. You may have
accidentally changed the channel on your TV. Check
the Reference Table to see what channel your TV is
tuned to. Program SAT Auto-Tune to avoid this in the
future (see SAT Auto-Tune on page 16).
When you press the remote control MUTE or
VOLUME button, nothing happens.
What to do: Program the remote to control your TV.
See Programming Remote to Control Another Device
on page 11 or page 13.
The receiver does things even though you haven’t
pressed any remote control buttons.
What to do: See Changing the Remote and Receiver
Address on page 28 for instructions to correct the
possibility of UHF signals from a neighbor’s remote
controlling your receiver.
Your remote control isn’t working.
What to do: Make sure the remote control is in the
correct mode (SAT, TV, DVD, or AUX).
Make sure you are using the correct remote control
(TV1 or TV2) for your locations (applicable to multiroom receivers only).
Change the batteries as described on page 2.
If you have a 21.1 remote, check the UHF/IR switch
setting as described on page 1.
56
Page 59
Troubleshooting, continued
Your UHF Pro remote control does not work well
from far away.
What to do: Make sure the UHF antenna is
connected to the receiver and not touching anything
else.
Vary the angle of the receiver’s UHF antenna.
Locate the UHF antenna tip away from other
electronics equipment or metal surfaces, even if
separated by wooden shelving.
Move the receiver to different locations. For best
results, place the receiver as high as possible, above
all other equipment in your entertainment center.
Place the UHF antenna outside the entertainment
center by using a coaxial cable to connect it to the
receiver.
Move any nearby off-air antenna away from the UHF
remote antenna. Do not place an off-air antenna on
your receiver.
Your PIP (Picture-In-Picture) button isn’t working.
What to do: If your receiver isn’t in Single Mode,
press the MODE button on the front panel (if
available).
Verify your receiver has the PIP feature. If your
receiver is not PIP capable, contact DISH about
upgrading to a receiver with the PIP feature.
Your remote control returns to the previously
pressed Mode button every time the TV Mode
button is pressed.
What to do: Take the remote control out of Limited
Mode, following the instructions on page 15, Placing
Remote in Limited Mode.
57
Page 60
Limited Warranty
This Limited Warranty is a legal document. Keep it in a
safe place. Remember to keep your Sales Receipt for
warranty service. We will consider any items you return
without a copy of the Proof of Purchase to be out of
warranty.
This warranty extends only to the original user (“you,” “your”) of the DISH
Network remote control and is limited to the purchase price of the remote
control. EchoStar Technologies L.L.C., formerly known as EchoStar
Technologies Corporation, and its afliated companies (“we,” “our,” “us”)
warrant this remote control against defects in materials or workmanship as
follows.
For one year from the original date of purchase, if we nd the remote control
is defective subject to the limits of this warranty, we will replace the remote at
no charge for parts or labor. We warrant any such work done against defects
in materials or workmanship for the remaining part of the original warranty
period.
This warranty does not cover installation of the DISH Network System;
consumer instruction; physical set up or adjustment of any consumer
electronic equipment; remote control batteries; signal reception problems;
loss of use of the equipment; unused programming charges due to equipment
malfunction; cosmetic damage; damage due to lightning, electrical or
telephone line surges, re, ood, or other acts of Nature; accident; misuse;
abuse; repair or alteration by other than our factory service; negligence;
commercial or institutional use; improper or neglected maintenance;
equipment sold AS IS or WITH ALL FAULTS; equipment removal or
reinstallation; shipping damage if the equipment was not packed and shipped
in the manner we prescribe; nor equipment purchased, serviced, or operated
outside the contiguous United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
EXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE USE
OF, OR INABILITY TO USE, THIS DEVICE. UNDER NO CIRCUMSTANCES
SHALL OUR LIABILITY, IF ANY, EXCEED THE PURCHASE PRICE
PAID FOR THIS DEVICE. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS DEVICE IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. WE RESERVE THE
RIGHT TO REFUSE TO HONOR THIS WARRANTY IF WE DETERMINE
ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS DEVICE NOT
TO HAVE PERFORMED PROPERLY. THIS WARRANTY SHALL BE VOID IF
ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT NOT
LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN
ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE
DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON (with the
exception of opening the battery cover).
This warranty gives you specic legal rights which may vary from state to
state. Some states do not allow the exclusion or limitations of incidental or
consequential damages, or allow limitations on the duration of an implied
warranty, so those limitations may not apply to you.
58
Page 61
DISH’s Exchange Programs
DISH offers two options if you need to replace your remote
control—the Advanced Exchange Program and the Post
Receipt Exchange Program.
Advanced Exchange Program
The advanced Exchange Program allows you to have a
replacement remote shipped immediately to you. Depending
upon where you live, the remote should arrive within three to
ve business days. You will not have to return your defective
remote to DISH using this program.
A shipping charge will be applied for shipping the replacement
remote. This is a one-time fee based on DISH’s competitive
bulk shipping rates (additional charges may apply outside
the continental U.S.). This fee will be charged to your billing
account or valid credit card.
Post Receipt Exchange Program
The Post Receipt Exchange Program does require that you
send the defective remote control at your cost to DISH to
determine if the equipment is covered under warranty. To
provide faster service, upon receipt of your equipment, you
will be shipped a replacement. Your original equipment will not
be available for return.
If your equipment is not covered under warranty and can be
repaired, your billing account or credit card will be charged
the standard repair fee for the replacement. If damage to the
defective equipment is found, which DISH in its sole discretion
determines has voided the warranty or makes the equipment
unrepairable, your billing account or credit card will be
charged the market price of the replacement.
Accessory Warranty
An accessory is any DISH branded equipment, displaying the
DISH logo, excluding the receiver, Smart Card, cables and
hookups, and non-mechanical components. A one-year warranty
becomes effective upon the activation of the DISH system or
date of purchase, if bought separately. A proof of purchase is
required to verify the purchase date. If an accessory has an
expired warranty, no exchange will be issued. You may purchase
replacement accessories from DISH or your local retailer.
If You Need Help
1. Review this User Guide.
2. See Troubleshooting on page 55.
3. Visit www.mydish.com/chat for 24/7 support.
4. Call the Customer Service Center at
1-800-333-DISH (3474).
59
Page 62
Regulatory Factors
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference,
and
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
protection against harmful interference in a residential
installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause
harmful interference to radio or television reception, which
can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by
following one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Do not make changes or modications to this equipment.
This could void the user’s authority to operate the
equipment.
If none of the remedies stops the radio interference, you
should contact a licensed radio/television technician, your
satellite dealer, or call the Customer Service Center at
1-800-333-DISH (3474) for assistance.
60
Page 63
Reference Table
Write down your remote address, channel numbers/
inputs, TV, VCR, DVD player, and stereo equipment
codes as you program them for future reference.
Remote Address
Channel or Input for
Satellite Programming
If you enter a “1” as the last number of your code, your
remote is in Limited Mode (see page 15 for more details).
TV Code
(Optional)
VCR/DVD Player Code
(Optional)
Auxiliary Equipment Code
(Optional)
To read out your remote codes, see page 14 for instructions.
61
Page 64
For all your customer needs,
go to www.mydish.com/chat or
call the Customer Service center at
1-800-333-DISH (3474)
196706
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