Dish 301 User Guide

ATTENTION SYMBOLS, WARNING SYMBOLS, AND GRAY BOXES

You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other procedures require special attention.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

The Class II symbol alerts qualified service personnel to use only identical replacement parts in this apparatus.

Also in this User Guide, you will find tips in gray boxes at the sides of most of the pages.

FOR YOUR SAFETY

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the receiver. Opening the receiver case or making unauthorized changes will void the warranty.

Warning: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

Note: This User Guide covers the DishPro 301 receiver and software model DP301. This Guide may cover

other receivers, not listed here.

The information in this User Guide may change without notice. We may issue revisions to tell you about such changes. Please send comments or questions about this User Guide to:

Technical Publications, EchoStar Technologies Corporation, 94 Inverness Terrace East, Englewood, Colorado 80112. Document Number: 151860 Printed in the United States of America. DISH Network is a registered trademark of EchoStar Communications Corporation. All product names, trade names, or corporate names mentioned in this User Guide are acknowledged to be

the proprietary property of the registered owners.

151860

Contents

Important Safety Instructions.............................................3

Chapter 1 - Introduction......................................................5

How to Use This Guide ...................................... ........... 5

Quick Start Guide .......................................................... 6

Chapter 2 - The Parts of the System..................................9

The Receiver Front Panel ............................................. 9

The Receiver Back Panel ................................ ... .... ... .. 10

The Remote Control .................................................... 10

The Menus ...................................... ... ... .... ... ... ... .... ..... 11

The Menu Structure ............... ...................................... 12

Chapter 3 - Using the System.............................................17

Back Panel Connections ............................................. 17

Using the Remote Control ........................................... 18

Using the Menus ......................................................... 23

Using the Program Guide ............................................ 26

Displaying Program Information .................................. 29

Using Themes ............................................................. 31

Using Favorite Lists ..................................................... 32

Using Timers ............................................................... 34

Using Locks ................................................................. 42

Resetting the Receiver ................................................ 49

Changing Program Languages ................................... 50

Control Other Devices with the Remote ...................... 51

Testing the System ...................................................... 58

Chapter 4 - Installation Instructions..................................59

Mounting the Dish .................................................. ... .. 60

Installing a DishPro DISH 500 system ........................ 62

DishPro Wiring Diagrams ............................................ 70

Installing a Legacy DISH 500 System ......................... 75

Alternate Legacy Wiring Diagrams .............................. 84

Grounding the System ................................................. 90

Chapter 5 - Reference .........................................................95

Trouble-Shooting Tables ............................................. 95

Device Codes ............................................... ............. 105

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Appendix A.....................................................................113

Installing a Receiver into an Existing System ........... 113

Installing a DishPro or Legacy Receiver

in an Existing System with Legacy Dual LNBFs ..... 116

Installing a DishPro or Legacy Receiver .........................

in an Existing System with Legacy Twin LNBF ......... 116

Appendix B.....................................................................117

Limited Warranty ....................................................... 117

Residential Customer Agreement ............................. 119

Index ...............................................................................129

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You should always follow these instructions to help ensure against injury to yourself and damage to the system.

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Use only attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods of time.

13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way , such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally , or has been dropped.

Safety

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Safety

Note to Satellite TV System Installer: This reminder is provided

to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.

Safety Tips

• Unplug the receiver from the AC power outlet before cleaning.

• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty.

• Do not place the receiver in an enclosure such as a cabinet without proper ventilation.

• Do not stack the receiver on top of or below other electronic devices.

• Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver power cord by gripping the power plug, not the cord.

• Do not overload wall outlets or extension cords, as this can result in a risk of fire or electrical shock.

• Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous voltage points or short out parts. This could cause fire or electrical shock.

• Make sure that the outdoor parts of the antenna system are grounded in accordance with local, state, federal, and National Electrical Code (NEC) requirements.

• Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as contact with them can be fatal.

• Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.

• Use an outlet that contains surge suppression or ground fault protection. For added protection during a lightning storm, or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. This will provide some protection against damage caused by lightning or power line surges.

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Chapter 1

Introduction

WELCOME TO THE DISH NETWORKTM AND DISH INTERACTIVE

Congratulations on choosing the DISH Network. You are about to experience the excitement and convenience of Digital Broadcast Satellite (DBS) service. DBS delivers the very best in picture and sound quality. And the DISH Network consistently delivers state-of-the-art, satellitedelivered products and services — with high performance, ease of operation and a wide variety of entertainment options.

Y our new receiver support s DISH Interactive, an exciting new feature that lets you interact with your TV to obtain weather forecasts. In the future, DISH Interactive may even allow you to buy products associated with the shows you watch, participate in selected programs, and enjoy many other advanced features.

ABOUT SATELLITE TELEVISION

Satellite television uses a satellite in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellite to stay aligned over one place on the surface of the Earth.

Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.

HOW TO USE THIS GUIDE

For more information on any specific feature or function, read Chapter 3, Using The System.

For information on assembling and installing a satellite system, read Chapter 4, Installation Instructions.

You can look up information on specific topics in the Table of Contents or

Index.

If you have a problem operating the system or receive an error message, use the Trouble-Shooting Tables beginning on page 95.

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Chapter 1

Tip: Channels that appear in red cannot be viewed because they are not part of your subscription. You can add channels to your subscription simply by calling the DISH Network at 1-800-333-DISH.

Tip: Here’ s how you can quickly find programs to watch and enjoy.

Introduction

IF YOU NEED MORE ASSISTANCE

If none of this helps, call Customer Service at 1-800-333-DISH (3474) or visit our home page on the Web at www.dishnetwork.com.

You can also call the Customer Service number for information on professional installation.

QUICK START GUIDE

STEP 1: ORDERING YOUR PROGRAMMING

1. If the receiver is off, press Power on the remote or press the Power

button on the receiver.

2. Press Guide

on the remote control.

You will see that some channels appear in white. These channels can be viewed immediately. However, many channels will be in red. You cannot view these channels until you order programming.

TO ORDER PROGRAMMING

• Display the Important System Information screen on your

receiver by pressing Sys Info on the remote.

• Call the Customer Service Center at 1-800-333-DISH (3474).

• A customer service representative will help you with your system and will discuss the various programming packages available.

• Choose a package and the representative will authorize your programming.

• Wait a few minutes and the channels you purchased will turn from red to white, and can now be viewed.

STEP 2: FINDING PROGRAMS TO WATCH

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First, make sure the green light on the front of your receiver is lit. If it is not, the receiver is turned off. There are three ways to find information on programs.

• Press the remote control Guide

button. When the Program Guide

opens, use the Up or Down Arrow to view information on other channels. Once you have highlighted a program in the Program Guide, press Select to watch it.

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Tip: The system automatically displays programs based on the current day and time. You can advance the Guide to view information on future programs, but not programs that have already ended.

Tip: If you lose your picture, it’s most likely due to heavy rain, snow or snow build-up on your dish.

Note: The Program Guide provides a complete listing of all pro-

grams available on all channels, including those that are not in your subscription (these channels have red backgrounds).

• While viewing a program, press the Browse (Right Arrow) button.

Then press either the Up or Down Arrow. The information on other channels will appear in the Browse Banner at the bottom of the screen. Press Select to watch the program.

• Press the Menu button and select Program Guide from the Main

Menu. When the Program Guide opens, use the Up or Down Arrow to view information on other channels. Once you have highlighted a program in the Program Guide, press Select to watch it.

Note: If you select a program that has not yet started, the receiver displays a Create an Event Timer menu (for more information on Event Timers, see page 34).

Solar Interference

SATELLITE SIGNAL QUALITY

SOLAR INTERFERENCE

RAIN AND SNOW FADE

Heavy rain, snow , or cloud cover can block the satellite signal, which can interrupt your programming service. By aiming the satellite dish to get the strongest signal, you can help prevent rain and snow from interrupting the signal.

Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. The exact time of the year that this occurs varies, depending on the location, but it will be around the beginning of spring and again around the beginning of autumn.

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Chapter 1

Introduction

When the sun is directly behind the satellite, solar energy overpowers the satellite signal for just a few minutes.

This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers. During this period, you will not be able to see programs on the DISH Network. Once the sun has moved from behind the satellite, the programs will reappear.

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Chapter 2

The Parts of the System

Parts of the System

THE RECEIVER FRONT PANEL

ACCESS DOOR

The Smart Card should already be inserted in the receiver front panel slot, behind the door.

CONTROL BUTTONS

The front panel buttons give you some control over the receiver . These buttons work the same way as the matching remote control buttons, described in the chapter titled Using the System.

IR SENSOR AND IR BLASTER

The IR Sensor receivers IR signals from the remote control. For information on the IR Blasters, see page 41, Setting Up the Receiver and VCR to use VCR Event Timers.

POWER LIGHT

This green light on the front panel lights up when you turn the receiver ON and goes out when you turn the receiver OFF.

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Chapter 2

750

TV Antenna/Cable Input

Power Cord and Plug

Telephone Jack

The Parts of the System

THE RECEIVER BACK PANEL

The back panel of the receiver provides the connections that you use to wire the receiver to other electronic devices. It also provides the receiver power cord and telephone jack. Depending on the wiring setup that you use, you may not use some of these connections, but they are available. See Chapter 4 - Installation Instructions, or the installation instructions that came with the system for more information.

THE REMOTE CONTROL

Note: This remote control shown here is for example only.

The remote that came with the receiver may be different. For information on using the remote control, see Chapter 3 - Using

the System.

For information on using the remote to control other devices, go to the section titled Control Other Devices with the Remote, beginning on page 51.

If you lose or damage the remote control, you will not be fully able to control the receiver. If this happens, call the Customer Service Center at 1-800-333DISH (3474) to order a replacement. You will have to pay for the remote control, plus shipping and handling.

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REMOTE CONTROL BATTERIES

The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example alkaline or carbon zinc, and don’t mix batteries of different kinds. Alkaline batteries last longer.

1. Press down on the battery cover’s top latch and lift the cover off.

2. Take out all of the old batteries.

3. Put the new batteries in. Make sure you match the plus (“+”) ends with the plus markings on the battery case.

Fit the battery cover’s bottom tab back into the slot at the bottom of the battery case, and snap the cover back into place.

THE MENUS

The Menus

The next few pages describe the menus that the receiver displays on the television screen. The diagram on the following page shows how the menus are related to each other. The section titled Using the System explains in more detail how to use the menus to operate the system.

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THE MENU STRUCTURE

This diagram shows how the menus that the receiver displays on the television screen relate to one another. The next few pages describe these menus. The rest of this chapter explains in more detail how to use the menus to operate the system.

Note: Some of the screens you see may look a bit different than the ones shown here. For example, on some models, the Favorites List menu includes a category called Adult Chan (if you have this category, you will find information describing it on page 32.

Note: The Mail feature is only for delivery of DISH Network messages to you, and only under special circumstances.

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MAIN MENU

Tip: Love sports or movies? Choose one of these themes and the system immediately displays a list of all programs on at the current time that fit the selected category. See page 31 for details.

The Main Menu is the key to the menus. Each option on this menu displays another menu.

PROGRAM GUIDE

The Program Guide lists the available channels and programs. It also has a one-quarter screen video window that shows the last program you were viewing

The Menu Structure

Note: Your Program Guide will look like one of the two shown below.

THEME CATEGORIES MENU

The Theme Categories menu allows you to choose programs based on their contents.

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Chapter 2

Tip: This menu is where you start to set up lists of your favorite channels. For details on setting up these lists, see page 32.

Tip: Want to keep your kids from watching certain channels or programs? Here’s where you can set locks to keep them out. For complete details, see page 42.

The Parts of the System

FAVORITE LISTS MENU

The Favorite Lists menu allows you to create, change, and activate lists of favorite channels.

Note: Your Favorite Lists menu will look like one of the two shown here.

PARENTAL AND SYSTEM LOCKS MENU

The Parental and System Locks menu allows you to set and use locks.

SYSTEM SETUP MENU

The System Setup menu provides several features that help you set up and maintain the system.

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TIMER MENU

Tip: This menu lets you set timers to remind you when that important program is on. Or you can set timers to videotape events. See page 40 for complete details.

The Timers Menu allows you to set up the receiver to tune in and/or record a future “event,” that is, a program.

THE BROWSE BANNER

The Menu Structure

Note: Your Browse Banner may look a bit different than the one shown here.

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Chapter 2

The Parts of the System

Notes

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Chapter 3

Tighten the coaxial cable connections only by hand.

Tip: If you connect a VCR to the receiver , you must also set both the VCR channel switch and viewing channel to this same channel.

Using the System

BACK PANEL CONNECTIONS

For information on wiring, and wiring diagrams, see the installation instructions in Chapter 4. It includes information on installing multi-dish setups and switches.

SATELLITE

Connect the coaxial cable from the satellite dish to the receiver using this input.

TV SET OUT CONNECTION

The back panel TV Out connection provides good video and mono (non-stereo) audio quality.

If you connect a cable TV box or a broadcast TV antenna to the receiver, use the back panel

The back panel phono (RCA) audio/video outputs provide good picture quality and stereo sound. If the TV has only one input for this type of audio, connect it to the right (

If you use the phono (RCA) audio/video outputs to connect the receiver with other devices, you may need to use the menus displayed by each device to

TV ANTENNA/CABLE IN

TV Antenna/Cable In connection for the local signal.

PHONO (RCA) AUDIO/VIDEO OUTPUTS

R) phono (RCA) audio output on the receiver.

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Chapter 3

Tip: If you use the TV Set Out connection, you must keep the TV tuned to either channel 3 or 4 to watch satellite channels. Y ou must also set the receiver back panel Channel 3/4 Switch to match this channel.

Tip: If you have the receiver connected to a DSL (Digital Subscriber Line) phone line and it cannot dial out, you may have to install a DSL filter between the receiver and the telephone jack on the wall.

Using the System

change the input from local broadcast TV to satellite TV. See the user manuals that came with the other devices for more information.

SUPER VHS VIDEO (S-VIDEO) OUTPUT

The receiver provides S-VIDEO, which supports the highest quality video available. If you use this back panel output for video, you must still connect the audio using the

Phono (RCA) Audio Outputs.

CHANNEL 3/4 SWITCH

If you use the TV Set Out to wire the receiver to a television, set this switch to the channel for the signal output. Select a channel that is not being used by a cable or local television channel.

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TELEPHONE JACK

Connect a telephone cable with a standard RJ-11 telephone connector to the receiver here, and then connect the cable to an active telephone line.

: The receiver must be connected at all times to an active

Note

telephone line. If you install two or more receivers, each receiver must be connected at all times to an active telephone line.

USING THE REMOTE CONTROL

The following section describes how to use the remote control with your satellite receiver. You can also use the remote to control your VCR and other devices. For more information on doing this, turn to page 51,

Control Other Devices with the Remote.

SAT MODE BUTTON

Press this button to set the remote to SAT mode, to control the receiver. The SAT mode button’s back light turns ON to show that the remote is set to SAT mode.

Make sure to keep the remote in SAT mode to use the buttons that are described here.

TV/VIDEO BUTTON

If you connect the receiver using its back panel TV Antenna/ Cable In and TV Set Out connections, use this button to switch the receiver between the satellite signal (routed into the receiver’s Satellite In input) and another video signal such as cable or broadcast TV antenna input (routed into the receiver’s TV Antenna/Cable In input).

POWER BUTTON

Press the left red button to turn the receiver ON or OFF. The green Power light on the receiver front panel lights up to show that the receiver is ON, and goes out to show that the receiver is OFF.

MENU BUTTON

Using the Remote Control

Press this button to open the Main Menu.

PAGE UP AND PAGE DOWN (ARROW) BUTTONS

Press the Page Up button or the Page Down button to scan, page by page, through the Program Guide, a Theme Categories list, a Favorite List, an Event Timers list, or a list of channels.

MUTE BUTTON

Press this button to turn off the sound. Press it again to restore the sound.

Note: You must program the remote to control your TV for the Mute button to work as described.

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Chapter 3

Using the System

VOLUME BUTTON

Press the left-hand, minus (-) side of this button to lower the sound volume. Press the right-hand, plus (+) side of this button to raise the sound volume. Note: You must program the remote to control your TV for the Volume button to work as described.

TV or Amplifier Volume Control

If you set up the remote to control a television, the Mute and

Volume buttons - in any mode - control the TV volume. This does

not apply if you use the AUX mode to control a device that has a volume setting.

If you want to control a device that has a volume setting, using

any remote mode, do the following:

1.Press and hold the AUX mode button for three seconds, then release it.

2.Press the Pound (#) button.

3.Press the plus (+) side of the Volume button.

4.Press the 0 number button.

5.Press the Pound (#) button. The AUX mode button backlight blinks three times.

To switch back to TV volume control, do the following:

1.Press and hold the TV mode button for three seconds, then release it.

2.Press the Pound (#) button.

3.Press the plus (+) side of the Volume button.

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4.Press the 0 number button.

5.Press the Pound (#) button. The AUX mode

Tip: The arrow buttons can be used to quickly navigate through menus and the program guide. When you find a program or menu option you would like to access, just press Select.

button backlight blinks three times.

GUIDE BUTTON

Press this button to open the Program Guide. When the Program Guide is open, press this button to switch among Favorite Lists.

UP/DOWN/LEFT/RIGHT (ARROW) BUTTONS

• When using a menu, press these buttons to move the highlight to an option.

Using the Remote Control

• When watching a program, press the Right button to open the

Banner

or the Up or Down button to change channels.

Browse

• When the Browse Banner is open, press the Up or Down button to see the Browse Banner for the next channels.

Note: The Browse Banner, like the Program Guide, shows information on programs in the future. It cannot show information on programs that have ended.

• When a menu offers a list of choices, press the Up or Down button to see more choices.

• When the Program Guide is open, press these buttons to move the highlight among the programs.

• When the Browse Banner is open, press the Right or Left button to obtain information on the next program that will be on that channel.

• When watching a program, press the Left button to open the Theme

Categories menu.

SELECT BUTTON

Press this button to select a highlighted option or program in a menu.

Press this button to return to the last channel you were watching. Press it again to switch between the last two channels that you watched.

RECALL BUTTON

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Chapter 3

Tip: When you’re in the Program Guide, a Theme Category or a Favorites List use the Information button to get a description of the program, the names of the actors, and other important details.

Using the System

INFORMATION (INFO) BUTTON

Press this button for more information when the Program Guide or the Browse Banner is open, or when watching a program.

• When a menu is open that includes a Help option, press this button

to see help information for that menu.

• Highlight a program in a Theme Categories list and then press

this button for more information on that program.

• When the receiver is OFF, press this button to open the Important

System Information menu.

VIEW TV BUTTON

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Press this button to return to watching a program.

• If you are watching a program, press this button to briefly display

the Program Banner.

• While using any menu, press this button to cancel a procedure and return to watching a program.

CANCEL BUTTON

Press this button to cancel a procedure and to return to the previous menu or to watching a program.

SYSTEM INFORMATION BUTTON

Press this button to open the Important System Information menu.

RECORD BUTTON

Press this button to start recording a program on a VCR.

NUMBER BUTTONS

Tip: You can quickly change channels by using the Number buttons on the remote. Just enter the numbers for the channel you would like to view next.

When watching a program or with the Program Guide open, use these buttons to enter a channel number to change to that channel.

• When the Program Guide is open, you can skip ahead and then back a

number of hours. Just enter the number you want to skip ahead (or back), and then press the Right or Left arrow button.

• Use these buttons to enter menu option numbers. For an option that has a number, you may do this instead of highlighting the option and then pressing the Select button.

• Use these buttons to enter numbers in a menu. To do this, highlight the place where you want to enter the first number, and press the appropriate number buttons on the remote.

Using the Menus

• Then, use the Left or Right arrow button to move the highlight to the next place where you want to enter a number. When you are done entering numbers, press the Select button.

USING THE MENUS

The menus make using the receiver and selecting programs quick and easy. The receiver displays the menus on the TV screen. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a Favorite List.

OPENING THE MENUS

You can open the menus in either of two ways:

• Open the Main Menu, then open any of the other menus from the Main

Menu.

Or:

• To quickly open some of the menus — or get other helpful information

— use the matching buttons on the remote control.

Tip: To quickly open some of the menus, use the matching buttons on the remote control. For example, press the Left Arrow button to quickly open the Themes Menu.

Open the Program Guide.

When watching a program, open the Theme Categories menu .

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Chapter 3

Tip: To quickly go to any menu option with a number next to it, just press the numbers on the remote that match that number.

Using the System

Display the Browse Banner.

CLOSING THE MENUS

To close a menu and return to watching a program, press the remote control TV View button, or the remote control Cancel

button.

Note: If you do not do anything in a menu for several minutes, the menu closes. This will discard any changes you made, and display the program you were watching. This does not mean that anything is wrong with the receiver!

MENU OPTIONS

A menu option looks like this.

HIGHLIGHTING A MENU OPTION

T o highlight a menu option, use the remote control Arrow buttons to move the on-screen highlight to the menu option. When you do this, the option appears lighter than the other options. Please note that this highlight is like the one that you may have seen on a computer screen. A highlighted menu option looks like this..

SELECTING A MENU OPTION

When you select a menu option, that option takes effect right away. You can select a menu option in either of two ways:

• If the option has a number next to it, press the number on the remote control number pad that matches this number . If you do this, you do not need to highlight the option first.

• Move the highlight to the menu option using the remote control

Arrow buttons. Then press the remote control Select button.

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LISTS OF CHOICES IN THE MENUS

When you make a choice in a list, the receiver do es not apply the change until you select the Save or OK option. If you do not want to save any changes, select the Cancel option to discard all the changes made in the menu.

There are two types of lists:

• A single choice list allows you to select only one choice at a time. If you

select another choice, your previous choice is deselected.

• A multiple choice list allows you to select more than one choice at one

time. If you select another choice, your previous choice(s) stays selected.

HIGHLIGHTING A CHOICE IN A MENU LIST

Use the remote control Arrow buttons to move the highlight to the desired item in the list. The black arrows on the list show where you can move the highlight.

SELECTING A CHOICE IN A MENU LIST

Using the Menus

To select a choice in a list, highlight the choice and then press the remote control Select your choice. Select the Cancel option to discard your choice.

When you highlight a choice in a single choice list, it looks like this. In this example, the Spanish option is highlighted.

When you highlight a choice in a multiple choice list, it looks like this. In this example, the LIFE - 108 option is highlighted.

button. Make sure you select the Save or OK option to save

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Chapter 3

Tip: You can cancel out of any menu option or the program guide at any time, and immediately return to viewing a program by pressing the View TV button.

Tip: The channel you select may display one of several program information symbols. If the program is on a channel that is not part of your subscription, the channel will be in red.

Using the System

When you select a choice in a list, it looks like this:

CANCELING A PROCEDURE

To cancel a procedure, you must press the remote control Cancel or View TV button before you do the last step of the procedure. If this work, you must finish the procedure.

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press the remote control

Vi ew TV

button.

does not

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• If you want to return to the previous menu, press the

Cancel

button.

• Wait a few minutes and the menu will close, discarding any changes

you have made.

CHANGING CHANNELS

Either: Press the remote control Up or Down arrow button to get to the desired channel.

Or: Use the remote control number pad buttons to enter the desired

channel number.

USING THE PROGRAM GUIDE

The on-screen Program Guide provides a complete listing of the available channels and programs. You can use the Program Guide to change channels, to see what programs are scheduled, and to buy pay per view programs. The Program Guide shows which Favorite List is active.

Note: Your Program Guide will look like one of the two shown here.

If the All Sub list is active, the Program Guide displays only the channels in your subscription. If another list is active, the Program Guide displays only the channels in that list.

• A red background behind a channel shows th at y ou hav e n ot subscribed to that channel. You cannot tune in to this channel.

• The Program Guide shows programs that are on now and that are scheduled for some time beyond the present. The guide does not show programs that have ended. You can set up the Program Guide to list channels in ascending order, with the highest channel number at the top, or in descending order, with the highest channel number at the bottom. To do this, open the Main Menu. Then, select the System Setup option. Finally, select the Channel Order option, select the Ascending or Descending option, and select the Save option.

Using the Program Guide

This receiver allows you to see the program that are watching in a corner of the Program Guide. To do this, open the Main Menu. Then, select the System Setup option. Finally, select the Guide

Displays option, select the Partial Guide With Video or Full Guide Without Video option, and select the Save option. When

you first display the inset, there may be a brief delay before a picture appears. A similar delay may occur at times when you are using the Program Guide.

• You can set up the Program Guide to hide adult channels. See Hiding Adult Channels on page 47.

OPENING THE PROGRAM GUIDE

Either: Press the Guide button.

Or:

1. Press the Menu button to display the Main Menu.

2. Select the Program Guide option.

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Using the System

SELECTING A PROGRAM IN THE PROGRAM GUIDE

1. Use the number pad buttons to enter the desired channel number. The

Program Guide displays a block of channels including the one that you just entered.

2. Use the Up/Down/Left/Right buttons to move the highlight to the

desired program.

3. You may press the Information button for more information about the highlighted program.

4. Press the Cancel button to return to the Program Guide.

5. Press the Select button to change to the new channel.

6. You may press the Page Up or Page Down arrow button to scan, page by page, through the listing of channels.

7. Note: The remote must be in SAT mode to do this. Note: The use of these buttons in VCR mode is covered in the section

titled Control Other Devices with the Remote beginning on page 51. You may skip the display forward or backward. To do this, enter the number of hours that you want to skip, using the number pad buttons (the number of hours you choose will be displayed in the white area third from the top of the Program Guide). Then, press the Left or Right arrow button.

Note: The Program Guide can display programs scheduled for some time beyond the present, but cannot display programs that have ended.

CLOSING THE PROGRAM GUIDE

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To close the Program Guide, press the remote control Cancel button. The receiver displays the program you were watching before you opened the Program Guide.

Displaying Program Information

Tip: You can use the Browse Banner to see what other programs are available without leaving the program you are watching.

DISPLAYING PROGRAM INFORMATION

USING THE PROGRAM BANNER

The Program Banner provides information about the program you are watching. The receiver displays the Program Banner for a few seconds at the top of the TV screen every time you change the channel or press the remote control View button.

Note: Your Program Banner may look a bit different than the one shown here.

USING THE BROWSE BANNER

You can use the Browse Banner to change channels, or to see what other programs are available without changing the program that you are watching. The receiver displays information on the program you are watching at the top and Browse Banner information at the bottom of the TV screen. Press the Up or Down arrow to see what programs are playing on the channels above or below the one you are viewing. Information on these programs appears at the bottom of the TV screen.

If you have set up the Program Guide to hide adult channels and the receiver is locked, the Browse Banner does not display such channels.

Note: If the All Chan Favorite List is active, the Browse Banner displays all the channels. If the All Sub list is active, the Browse Banner displays only the channels in your subscription. If another list is active, the Browse Banner displays only the channels in that list.

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Chapter 3

Using the System

OPENING THE BROWSE BANNER

To open the Browse Banner, press the remote control Right arrow button. An example of an open Browse Banner is shown below.

DISPLAYING INFORMATION ON OTHER PROGRAMS

1. Press the remote control Right arrow button to open the Browse Banner for the program that you are watching

Note: Your Browse Banner may look a bit different than the one

shown here.

2. Either: Enter the channel number for the program that you want, using the number pad buttons

Or: Press the Up or Down arrow button to display the channel

that you want.

3. Press the Right arrow button to display the next program. Press the Left arrow button to return to the current program.

Note: The Browse Banner displays programs that are on now.

If you press the Right Arrow, it will display information on the program that is on next on the same channel. It does not display information for any other programs in the future and cannot display programs that have ended.

4. You may press the Information button for more information about the program listed.

CHANGING CHANNELS USING THE BROWSE BANNER

If you are using the Browse Banner and see a program that you want to watch, press the Select button to change to the new channel. Make sure the program is displayed in the bottom part of the Browse Banner.

Note: If the program is on some time in the future, the receiver will open the Create An Event Timer menu.

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CLOSING THE BROWSE BANNER

Tip: Want to see what movies or sports events are available for viewing? Just press the left arrow (or Themes button) and use the up/down/ left/right arrows to move to the theme that interests you. Press Select and you’ll see what’s playing.

To close the Browse Banner, press the remote control Cancel button. The receiver stays tuned to the program you are watching.

ORDERING PAY PER VIEW PROGRAMS

1. Highlight the desired pay per view program in the Program Guide and press the Select button.

Note: If any lock is in effect that covers the pay per view program, you must enter the password using the number pad buttons. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.

2. Press the Select button.

3. Either: To buy the pay per view program, select the Yes option. The receiver displays a confirmation menu. Go on to step 4.

Or: If you do not want to buy the pay per view program, press the Up or Down arrow button (if you are watching a program), or select the No or Cancel option. If you do this, you can stop here.

Using Themes

4. Either: Select the Yes option to confirm the purchase. The pay per view

USING THEMES

You can list and choose programs by the theme of their contents, for example, just movies or just sports. You can then quickly list programs based on that theme, and choose the program you want.

1. Either: While watching a program, press the Left arrow button to display

Either: Select either the Page Up or Page Down option to page through the list of programs.

Or: Press the Page Up or Page Down arrow button to scan, page by page, through the listing of channels.

At the confirmation menu:

fee will be added to your bill.

Or: Select the No or Cancel option to cancel the purchase. Note: Once you confirm an order for a pay per view program, you cannot

cancel the order and you will be billed for it.

the Theme Categories menu. Or: Press the

Menu button, and then select the Themes option to display

the Theme Categories menu. Select the option for a category. This displays a list of programs in the category.

Note: The remote must be in SAT mode to do this.

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Chapter 3

Tip: Favorite lists

let you create lists of your favorite channels. Press the Program Guide button until the name of your list appears. This way you can quickly see what programs are playing on just those channels and not every channel in your subscription.

Using the System

2. Highlight the desired program in the program list. Press the

Select button to watch the program.

Note: If the program you highlighted is on some time in the future, the receiver will open the Create An Event Timer menu.

Note: If your receiver’s Favorite List menu shows the Adult Chan list, none of the Themes categories such as Movies, will show any adult events.

USING FAVORITE LISTS

Favorite Lists are lists of your favorite channels. You can create and change the lists yourself, adding and removing ch annels as you wish. You can have an unlimited number of favorite channels but they must be grouped into no more than four lists. For example, one Favorite List could have 100 channels and a second list only 10. Or all four lists could have 50 channels each.

• When you make a Favorite List active, the Program Guide

displays only the channels in that list. Also, the receiver skips channels that are not on the list when you use the remote control Up or Down arrow button to change channels.

• The All Chan Favorite List contains all the channels, except as

noted below. You cannot make any changes to the All Chan list.

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Note: If your Favorites List menu shows the Adult Chan list,

the All Chan list will not include any adult channels.

•The All Sub Favorite List contains all the channels in your

subscription, except as noted below. You cannot make any changes to the All Sub list, except by changing your subscription.

Note: If your Favorites List shows the Adult Chan option,

the All Sub list will not include any adult channels.

•Some receivers also include an Adult Chan Favorite list. It contains

all the adult channels available. You cannot make any changes to this list but you can hide all these channels by using the Hide

Adult option. (see page 47 for details).

Note: If you hide the Adult Chan list, no adult channels will be

displayed in the Program Guide, View Banner or Browse Banner.

• If you choose a program using Theme Categories, the receiver

tunes to the channel for that program whether or not that channel is on the active Favorite List. Each Favorite List has a unique color in the Program Guide. You can give each list a name.

•When you first get the receiver, the four lists are named List 1, List 2, List 3, and List 4. The lists are empty until you add channels to them.

MAKING A FAVORITE LIST ACTIVE

If the Program Guide is open, press the Guide button to select the next Favorite Lists. Press the Guide button again to scan through all the

available lists.

Note: This works only if you have added channels to the Favorite Lists. If you have not created any Favorite Lists, pressing the Guide button switches the receiver between the All Chan, All Sub and Adult Chan lists (if your receiver displays the Adult Chan list).

1. Press the Menu button.

2. Select the Favorites option.

3. Highlight the desired Favorite Lists.

Using Favorite Lists

4. Select the Save option.

Note: If you try to make an empty Favorite Lists active, the receiver displays an Error message. You must add at least one channel to this Favorite List before you can make it active.

CREATING OR CHANGING A FAVORITE LIST

You can create, add channels to, and remove channels from, a Favorite Lists

1. Press the Menu button.

2. Select the Favorites option.

3. Select the Favorite List that you want to create or change.

4. Select the Modify List option. Note: At any time you can select the Clear List

channels from the current list. This does not apply to the All Chan, All Sub and Adult Chan lists (if your receiver displays an Adult Chan list).

option to remove all

5. In the Channels list, highlight a channel you want to add to the Favorite Lists.

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Chapter 3

Tip: You can use an Auto-Tune event timer to remind you that a program is about to start and then automatically tune the receiver to the right channel.

Using the System

Note: You can use the number pad buttons to enter the channel number, or select the Page Up or Page Down option to move quickly through the list.

6. Press the Select button to add the highlighted channel to the Favorite Lists. A check mark appea r s ne xt to the cha nnel.

7. Repeat steps 5 and 6 until you have added all the channels that you want.

8. T o delete a channel from the Favorite List s, select the channel in the list. The check mark next to the channel disappears.

9. Select the Save option to save all changes to the Favorite List.

CHANGING THE NAME OF A FAVORITE LIST

1. Press the Menu button.

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2. Select the Favorites option.

3. Select the Favorite List that you want to change.

4. Select the Edit List Name option.

Note: You cannot change the name of the All Chan, Adult Chan or All Sub list.

5. Select a letter in the keypad area on the menu. Repeat to spell out the desired name. You can enter up to eight characters, including spaces. If needed, select the

<back option to correct a letter.

space option to insert a space in the name or the

Note: A list must have at least one character. Two lists cannot have

the same name. Note: At any time, you can select the Clear option to clear the name.

6. Select the Save option to save all changes.

USING TIMERS

Event timers allow you to set up the receiver to tune in and/or record a future “event,” that is, a program. You can set an automatic event timer for a program listed with start and stop times in the Program Guide. A manual event timer allows you to set custom start and stop times for a timer.

EVENT TIMER TYPES

You can record only the program to which the receiver is tuned. If you open any menu (including the Program Guide) while recording a program on videotape, the menu also will be recorded. If you change the volume or press the Mute button, the volume change may be recorded — depending on how your TV and VCR are set up.

If a program time changes by more than twenty-four hours, the timer will not operate.

Reminder Reminds you that a program is about to start. Auto-Tune Reminds you that a program is about to start; tunes the receiver

to the program when it begins. VCR Reminds you that a program is about to start; tunes the receiver to the

program when it begins; starts a VCR to record the program.

Note: Many TV programs and films are copyrighted. In some cases, copyright law may apply to private, in-home recording.

EVENT TIMER FREQUENCIES

Once Applies to a one-time program. If the program time changes, this timer

operates at the new time. The receiver deletes this timer when the timer operates.

Mon.-Fri. Applies to a program that is scheduled for Monday through Friday on the same channel at the same time each day.

Using Timers

Daily Applies to a program that is scheduled for Monday through Sunday on the same channel at the same time each day.

Weekly Applies to a program that is scheduled for once a week on the same channel at the same time on the same day.

Only during the five minutes right before an event timer operates, the receiver displays a small blinking “clock” symbol on the TV screen. This symbol disappears when the program begins. While the symbol is displayed, you may do either one of the following.

Select the OK or Cancel option to continue with the event timer.

Select the Stop Timer or No option to stop the event timer.

BEFORE AN EVENT TIMER OPERATES

Either: Press the remote control Cancel button to clear the symbol from the TV screen. This does not affect the timer; it will operate.

Or: Press the remote control Information button to see more information

on the event timer. If you do this, you will have the following choices:

Note: This stops only this instance of a Mon.-Fri., Daily or W eekly timer. The timer will operate the next time it is scheduled. To stop all operations of such a timer, you must delete the timer. For a Reminder Event Timer,

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Chapter 3

Tip: To record a particular program or programs, use the Program Guide or your printed television guide to see when the program(s) starts and stops — before you go to the

Set Date/

TIme for Manual Timer menu.

Using the System

Tip: You may start any timer one minute early. But if you set back-toback event timers and the second one starts early, the first one will end early . An event timer cannot start early for a pay per view program.

instead of having the option to stop the timer, you have the option to tune to the program.

SETTING UP AN AUTOMATIC EVENT TIMER

1. Select a future program using the Browse Banner , Themes Menu or the Program Guide.

2. Select a Timer Type option.

3. Select a Timer Frequency option. If you do this, a check mark appears in the box.

Select the Create option to save the event timer.

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5. The receiver displays a timer symbol in the Program Guide, and also when you press the Information button to get information about the program.

SETTING UP A MANUAL EVENT TIMER

1. Press the Menu button.

2. Select the Timers option.

3. Select the Create option. The receiver displays the Create a Manual

Event Timer menu.

4. Select a Timer Type option.

5. Select a Timer Frequency option.

6. Select a channel:

Either: Highlight a channel using the Up or Down arrow button. Then, press the Select button.

Or: Enter a channel number using the number buttons.

7. Select the Set Date/Time option. The receiver displays the Set Date/ Time for Manual Timer menu.

8. Use the number buttons to enter the Start Time (this includes selecting AM or PM) and the End Time, (this includes selecting AM or PM).

Using Timers

9. Use the number buttons to enter the Date.

10. Select the Create Timer option.

Either: To create another event timer, select the Create option again.

Or: If you do not want to create another event timer, press the Cancel button.

Note: You cannot set a manual event timer for a pay per view event.

QUICK RECORD

You can quickly create a one-time VCR Event Timer. Do the following.

1. Highlight a future program in the Browse Banner, the Program Guide or a

2. Press the Record button. Note: For this to work, you must set up the receiver to control your VCR. For information on doing this, turn to page 41.

Themes menu.

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Chapter 3

Using the System

3. The receiver displays a menu that allows you to create an event timer.

4. If you want to start the timer one minute early, select the St art 1 min. early option.

5. Select the

Yes option.

OVERLAPPING EVENT TIMERS

If you try to create event timers for overlapping programs, the receiver displays a menu with the dates and times of both programs. The receiver also displays this menu if a program time has changed, causing one timer to overlap another. You must delete or edit one of the timers.

MAXIMUM NUMBER OF EVENT TIMERS

You can create a limited number of event timers. If you try to create more, the receiver displays a menu giving you the option to delete an existing timer . If you do not delete an existing timer, you will not be able to create any new ones.

Note: The receiver deletes “Once” event timers when they operate. You must delete all other types of event timers yourself.

EDITING AN EVENT TIMER

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• You can e dit almost any feat ure of an event timer.

• You can edit both automatic and manual event timers.

• Editing an automatic event timer converts the timer to a manual

event timer that operates at the times you set, not the actual program times.

1. Press the Menu button.

2. Select the Timers option.

Tip: Remember that editing an automatic event timer converts the timer to a manual event timer. This is why the receiver displays the Edit a Manual Event Timer menu.

3. The receiver displays the Event Timer Management menu.

4. Select the event timer that you want to edit. A check mark appears in the

box next to the event timer. Select the Edit option.

Using Timers

5. You may change the Timer Type, Timer Frequency, or Channel. T o do this, select each option that you want.

6. If you want to change the Start Time, the End Time, or the Date, select the Set Date/Time option to display the Set Date/Time for Manual Timer menu. Otherwise, skip to step 9, below.

7. Use the number buttons to enter the Start Time (this includes selecting AM or PM) and the End Time (this includes selecting AM or PM).

8. Use the number buttons to enter the Date.

9. Select the Create Timer option.

Either: T o edit another event timer, highlight that timer and select the

Edit option again.

Or: If you do not want to edit another event timer, press the Cancel

button.

DELETING AN EVENT TIMER

Press the Menu button.

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Using the System

10. Select the Timers option. The receiver displays the Event Timer Management menu.

11. Select an event timer that you want to delete. A check mark appears in the box next to the event timer.

12. Move to Delete and press Select on the remote.

Do this again for any other timer(s) that you want to delete.

REVIEWING EVENT TIMERS

You can review event timers by using the Event Timer Management menu.

1. Press the Menu button.

2. Select the Timers option.

The receiver displays the Event Timer Management menu.

Creating VCR Event Timers

• To use VCR Event Timers, you must connect the receiver’s back panel audio/video outputs to the audio/video inputs on the VCR.

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• To use VCR Event Timers, you must set up the receiver to control the VCR (see page 41 to learn how to do this). If the receiver can’t control the VCR, use an Auto-Tune Event Timer to tune the receiver to the channel you want to record. Use the timers built into the VCR to start and stop the VCR at the right times.

LOCKS, BLACKED-OUT PROGRAMS, AND EVENT TIMERS

Tip: For information on programming the remote, please turn to the section titled Control Other

Devices with the Remote that

begins on page 51

You must enter the receiver password before you can create an automatic event timer for a locked program, and you must order a pay per view program before you can create such a timer for it. You can create a manual event timer for a locked program without entering the password. However, if you do this, or if the program is blacked out in your area, when the event timer operates the receiver may display only an error or password entry menu. If you have set a VCR Event Timer, the VCR will record only that menu.

POWER OFF AND EVENT TIMERS

If the receiver is OFF at the time an Auto-Tune or VCR Event Timer is scheduled to operate, the receiver will turn ON. Once the event has ended, the receiver will turn OFF, unless you pressed any remote control or receiver front panel buttons during the time that the timer was active.

If the receiver is OFF at the time a Reminder Event Timer is scheduled to operate, the timer will turn the receiver ON and tune it to the channel you last watched. The receiver will then display the reminder menu. You will have a few seconds to respond. If you do not respond to the reminder menu, the receiver will turn OFF.

Using Timers

SETTING UP THE RECEIVER AND VCR TO USE A VCR EVENT TIMER.

The receiver uses an IR signal to control the VCR. This signal is much stronger than the signal the remote uses, so it can bounce off walls or other objects on its way to the VCR. This works in most home setups. However, shelves or smoked glass doors between the receiver and the VCR may block the signal. Also, if the signal must cross a very large room, or bounce off curtains, it may not be strong enough to control the VCR. Make sure that nothing blocks the signal, and that the signal can bounce off relatively nearby, light-colored, smooth surfaces.

1. Press the Menu

2. Select the System Setup option.

3. Select the Installation option.

4. Select the VCR Setup option.

5. Either: Enter the 3-digit code number, from the tables, using the number

button.

pad buttons.

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Chapter 3

First you set the locks; then you lock the receiver. Y ou must lock the receiver in order to put any locks into effect. If you unlock the receiver, leave the locks unchanged, and then lock the receiver again, the same locks will be in effect as before.

Using the System

Note: The tables containing the code number you need to program your remote to control a VCR can be found in the instructions that came with the remote.

Or: Highlight each digit of the VCR code, and then press the Up or Down arrow button until you reach the correct number and then press Select.

Make sure the VCR is turned ON and the switch is set to 3 or 4 (whichever you use). Insert a rewound tape on which you want to record. The receiver starts the VCR recording, but does not turn ON the VCR, so you must do this yourself.

6. To test the new code, highlight the Test option. The receiver displays a message warning you to make sure the VCR is turned ON.

7. Press the Select button to start the test. Your VCR records for a few seconds, stops, and then rewinds. The receiver displays a message saying that your VCR test is complete. Follow the instructions on the message. If your VCR did not do the test, enter another code from the table. Repeat step 6 and this step.

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Once you have found the correct VCR code:

Either: Select the Save option to save the VCR code you entered and return to the Installation and Setup menu,

Or: If you want to return to the Installation and Setup menu without saving the VCR code just entered, press the

Cancel button.

USING LOCKS

HOW TO SET LOCKS: A TWO STEP PROCESS

1. Create the locks that you want.

2. Lock the receiver.

Once the receiver is locked, anyone who wants to access locked items must enter the password.

WHEN YOU HAVE LOCKED THE RECEIVER

• If you try to access a locked item or open the Parental and

System Locks menu, the receiver displays a message

prompting you to enter the password.

• The receiver allows you three tries to enter the correct password.

If you fail to do this, the receiver does not allow more tries for

If you forget your password, you will need to call the Service Center . Y ou may need to provide the following information: (1) your name; (2) your address; (3) your telephone number; (4) the receiver serial identification number; and (5) your Personal Identification Number (PIN), if used.

several minutes.

• If you enter the correct password, you can access the locked item or

open the Parental and System Locks menu.

• If you exit a locked item or close the Parental and System Locks

menu, you must enter the password again to access the item or open the menu again.

CREATING A PASSWORD

You must lock the receiver for any receiver Parental Locks you set to take effect. To lock the receiver, you must first create a password. If you forget your password, you will need to speak with a Customer Service Representative.

To create a password:

1. Press the Menu button to display the Main menu.

Using Locks

2. Select the Locks option to display the Parental

3. Select the Lock System

4. Enter and verify a password, using the number pad buttons. The receiver

5. Write down the password and put it in a safe place. From now on, you

6. Highlight and select the OK option. Re-enter the password. All the locks

CREATING OR CHANGING RATING (CONTENT) CODE LOCKS

Do the following to set program locks based on rating codes. Then, when the receiver is locked, only someone who knows the password can watch these programs.

1. Press the Menu button.

2. Select the Locks option.

and System Locks menu. Note: If the receiver displays a message prompting you to enter a

password, the receiver has already been locked.

option. The receiver displays

a message prompting you to enter a password. Note: If this option appears as Unlock System instead,

the receiver is already locked.

displays stars (*) as you enter the digits of the password.

must enter this password to lock or unlock the receiver.

you have set are now in effect.

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Chapter 3

Please be aware of the following:

The locks use the codes that the original program providers assigned to the programs. The actual content of the programs may differ from their assigned ratings. No rating system can guarantee that all objectionable material is screened out. Like all other locks, these locks are only in effect when the receiver is locked.

You can lock any program, including pay per view programs. The locks built into some televisions do not apply to satellite programs.

Television program ratings differ from movie ratings.

Using the System

If the receiver is locked, enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the OK option. Press the Select button.

3. Select the Ratings Locks option.

Highlight the rating that corresponds to the lowest acceptable audience age. Press the Select button to lock the highlighted rating.

Note: All ratings that are more restrictive than the selected rating are also selected. For example, if you lock PG-13 rated programs, then all programs with the R, NC-17, and NR/AO ratings are also locked.

4. Select the expanded rating code(s), if you want to also lock these ratings.

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5. To unlock a rating code, highlight the code and press Select.

6. Select the Save option to save the changes.

7. If the receiver is not locked, you must lock it to put the locks you just created into effect.

CREATING OR CHANGING CHANNEL LOCKS

Note: You can lock any channel, including pay per view channels.

1. Press the Menu button.

2. Select the Locks option.

3. If the receiver is locked, enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the OK option. Press the Select button.

Select the Channel Locks option.

4. Highlight the channel that you want to lock. If necessary, press the Up or Down arrow button to see the desired channel. You can also enter each channel number using the number pad buttons.

5. Press the Select button to lock or unlock the highlighted channel. If the checkbox next to the channel has a checkmark, the channel is locked.

6. Select the Save option to save the changes.

If the receiver is not already locked, you must lock it to put the locks you just

Tip: You can lock the receiver front panel control buttons but this does not lock the remote control buttons.

created into effect.

LOCKING THE RECEIVER

1. Press the Menu button.

2. Select the Locks option.

3. Select the Lock System option. The receiver displays a message prompting you to enter a password.

Note: If this option appears as Unlock System instead, the receiver is already locked.

4. Enter and check a password, using the number pad buttons. The receiv er

displays stars (*) as you enter the digits of the password. Write down the password and put it in a safe place. From now on, you must enter this password to lock or unlock the receiver.

Using Locks

5. Select the OK option. Enter the password again.

UNLOCKING THE RECEIVER

If you unlock the receiver, leave the locks unchanged and then lock the receiver again, the same locks will be in effect as before.

1. Press the Menu button to display the Main Menu.

2. Select the Locks option.

3. With the receiver locked, you must enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.

4. Press the Select button.

5. Select the Unlock System option.

If this option appears as Lock System instead, the receiver is already unlocked.

LOCKING THE RECEIVER FRONT PANEL CONTROL BUTTONS

This keeps anyone from changing the channel, but it does not lock the remote control buttons.

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Chapter 3

Using the System

To lock the receiver front panel buttons, do the following:

1. Press the Menu

2. Select the Locks option.

3. Select the Front Panel Lock option.

4. Select the Yes option.

5. If the receiver is not locked, you must lock it to put the lock you just created into effect.

button.

UNLOCKING THE RECEIVER FRONT PANEL CONTROL BUTTONS

To unlock the receiver front panel buttons, you must use the remote control.

1. Press the Menu

button.

2. Select the Locks option.

3. Select the Front Panel Lock option.

4. Select the Yes option.

LOCKING PAY PER VIEW PROGRAMS

This locks all pay per view channels. You also can lock one or more pay per view channels by using channel

locks or rating locks.

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1. Press the Menu button.

Tip: If this option appears as Unlock PPV instead, pay per view programs are already locked.

2. Select the Locks option.

3. Select the Lock PPV option.

4. If the receiver is not locked, you must lock it to put the lock you just created into effect.

To unlock pay per view programs:

Using Locks

5. Press the Menu

button.

6. Select the Locks option.

7. Select the Unlock PPV option.

Note: When you select this option, you unlock all pay per view channels. Note: If you use a password to unlock a one-time event, all other pay per

view channels remain locked.

HIDING ADULT CHANNELS

This keeps the Program Guide, Themes lists, and the Browse Banner from displaying adult channels. It keeps anyone from choosing such channels by using the Up or Down arrow buttons or the remote control number pa d buttons.

Note: If your receiver has the Adult Chan Favorite List, and you Hide Adult Channels, this list will not appear anywhere, including the Program Guide and Favorite List menu.

To hide adult channels, do the following:

1. Press the Menu

button.

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Tip: If the receiver displays a message prompting you to enter a password, it already has been locked.

Using the System

2. Select the Locks option.

3. Select the Hide Adult option.

Note: If this option appears Unhide Adult instead, the adult channels are already hidden.

4. If the receiver is not locked, you must lock it to put the lock you just created into effect.

To un-hide adult channels, do the following:

1. Press the Menu

button.

2. Select the Locks option.

3. Select the Unhide Adult option.

ACCESSING A LOCKED ITEM, OR OPENING THE LOCKS MENU

1. Select an item that is locked. To open the Parental and System Locks menu, select the Locks option on the Main Menu.

2. The receiver displays an Attention message telling you that the item or menu is locked.

3. Enter the password using the number pad buttons. The receiver displays stars (*) as you enter the digits. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.

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4. Press the Select button.

CHANGING THE RECEIVER PASSWORD

1. Press the Menu button.

2. Select the Locks option.

3. Press the Select button.

4. Select the Change Password option.

5. Enter the current password using the number pad buttons. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.

6. Press the Select button.

Resetting the Receiver

7. Enter the new password using the number pad buttons. As soon as you enter the fourth digit of the password, the receiver highlights the OK option.

8. Either: Select the OK option to change the password.

Or: If you do not want to change the password, press the Cancel button or

select the Cancel option. You can stop here.

9. Enter the new password again for checking, using the number pad buttons. The receiver displays stars (*) as you enter the digits of the password. As soon as you enter the fourth digit of the password, the receiver highlights the OK option. Press the Select button.

Write down the new password and put it in a safe place. From now on,

you must enter this password to lock or unlock the receiver.

PERSONAL IDENTIFICATION NUMBER

You can set up a Personal Identification Number (PIN) for call-in requests only. Anyone calling the Customer Service Center must provide this PIN to make any changes to your account. You may call the Customer Service Center at any time to set up a PIN.

If you forget your PIN, you will need to speak with a Customer Service Representative. The representative may ask for more information to make sure that you are authorized to make changes to your account.

RESETTING THE RECEIVER

If you want to reset the receiver to be the same as when it was shipped from the factory, do the following:

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Tip: You can choose an alternate language (if available) but this applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver.

Using the System

Note: Resetting the receiver discards all Favorite Lists except the All Chan and All Sub lists.

Note: If you have set any locks on the receiver, and the receiver is

locked, these locks will be kept. If the receiver is unlocked, any such locks will be lost. You cannot reset the receiver to default settings to discard a password you have forgotten. Nobody can reset the receiver to bypass a receiver lock.

1. Press the

Menu button.

2. Select the System Setup option.

3. Select the Installation option.

4. Select the Factory Defaults option.The receiver displays a Warning message, prompting you to confirm that you want to reset the receiver.

5. Select the Yes option to confirm the res et. The receive r resets, and then displays the Installation and Setup menu.

CHANGING PROGRAM LANGUAGES

You may be able to change the language of some programs. An alternate language may not be available for all programs. Some programs, such as movies, show at the start whether an alternate language is available. An alternate language applies only to the audio part of a program and does not change the language used in the menus displayed by the receiver.

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1. Press the Menu button.

2. Select the System Setup option.

3. Select the Alternate Audio option.

4. Select the language you want in the Languages list. Note: If the program is available in a language not listed, then

selecting the Alternate option selects that language. If the program is available only in the listed languages, then selecting the Alternate option selects English.

Control Other Devices with the Remote

Tip: Y ou can use the remote that came with your receiver to control as many as three other devices. But first you must program the remote to do this.

5. Either: Select the Save option to save your language choice. The receiver displays the System Setup

menu.

Or: Press the Cancel button to cancel any changes. The receiver displays a

confirmation menu. At that menu:

Either: Select the Yes option to discard any language changes.

Or: Select the No option to save any language changes.

CONTROL OTHER DEVICES WITH THE REMOTE

REMOTE CONTROL MODES

You can set the remote to four different modes to control the receiver or other devices.

To set the remote to the right mode for a device, use the remote control’s mode buttons, Sat (satellite receiver), TV, VCR (for a VCR or a DVD player), and Aux (“auxiliary,” for a cable TV box, a tuner, or an audio amplifier). To change the mode, press the button for the device you want the remote to control. The mode button flashes once to show you’ve set the remote to that mode. This section explains how to set up the remote to control a device, such as a satellite TV receiver, a TV, a VCR, a cable TV box, a tuner, or an amplifier.

1. Turn ON the device you want the remote to control, using the device’s

buttons or the remote control that came with the device.

2. Find the brand name of the device in the tables that start on “Device

Codes” on page 105. If the brand is not listed, see Scan for Device Codes on page 56.

3. Press and hold the mode button for the device that you want the remote to

control, for about three seconds. When all the other mode button backlights come on, release the mode button

4. Use the number buttons to enter the code for the device.

Note: For the AUX mode, you must enter a 4-digit

code. The first digit is the code for the device, as follows: 0 is for a second TV, 1 is for a second VCR, and 2 is for an audio amplifier or cable TV box.

5. Press and release the Pound (#) button. If the code is

valid, the mode button backlight blinks three times.

6. T est if the code works for the device by pressing the Power

button. If the code works, the device should turn OFF.

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Using the System

7. Turn the device back ON and try some other buttons to make sure they work. Sometimes, the Power button may work when other buttons do not. If the code works for other buttons, stop here.

8. If the code you entered does not work, repeat steps 3 through 7 using another code from the tables.

9. If you have tried all of the codes listed for the device without success, or if you cannot find the device brand name in the tables, see Scan for Device Codes on page 56.

CONTROL A TV (OR A SECOND TV)

TV MODE BUTTON

To use the remote to operate a television, then you must press the TV mode button to set the remote to TV mode. The TV mode button’s back light turns ON to show that the remote is set to TV mode. Make sure to keep the remote in TV mode to use the buttons as described in this section.

TV/VIDEO BUTTON

If the TV has video input options, use this button to switch the TV among those options.

POWER BUTTON

Press this button to turn the television ON or OFF.

MUTE BUTTON

Press this button to turn off the sound. Press it again to restore the sound.

VOLUME BUTTON

Press the left-hand, minus (-) side of this button to lower the sound volume. Press the right-hand, plus (+) side of this button to raise the sound volume.

SELECT BUTTON

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The Select button works as the Enter button for a TV.

UP/DOWN (ARROW) BUTTONS

Control Other Devices with the Remote

Tip: To operate another device such as a VCR, you must first set up the remote to control the VCR, and then press the VCR mode button on the remote.

Use the Up/Down arrow buttons to change channels on the TV.

RECALL BUTTON

Press this button to return to the last channel you were watching. Press it again to switch between the last two channels that you watched.

NUMBER BUTTONS

Use these buttons to enter numbers in a menu, or to go directly to a new channel.

ONTROL A VCR (VIDEOCASSETTE RECORDER) OR SECOND VCR

Some of the features described below may not apply to the VCR. See your VCR owner’s manual for details about the VCR’s features. If a remote control button is not described in this section, it does not work in VCR mode.

VCR MODE BUTTON

To use the remote to operate a VCR, you must first set up the remote to control the VCR, then you must press the VCR mode button to set the remote to VCR mode. The VCR mode button’s back light turns ON to show that the remote is set to VCR mode. Make sure to keep the remote in VCR mode to use the buttons as described in this section.

You must set the remote control to VCR mode to set it up to control a DVD player . You must set the remote control to VCR mode to use it to control a DVD player.

MUTE BUTTON

Press this button to turn off the sound. Press it again to restore the sound.

VOLUME BUTTON

Press the left-hand, minus (-) side of this button to lower the sound volume. Press the right-hand, plus (+) side of this button to raise the sound volume.

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Tip: Some of the features described in this section may not work with your cable TV box. If a remote control button is not described in this user guide, it will not work with the device you want to control.

Using the System

SELECT BUTTON

The Select button works as the Play button. Press this button to play or to resume playing a videotape.

UP/DOWN/LEFT/RIGHT (ARROW) BUTTONS

• The Up arrow button works as the Stop button. Press this button to stop a videotape.

•The Down arrow button works as the Pause button. Press this button to pause a videotape. Press this button or the Select button (Play) to restart the tape.

• The Left arrow button works as the Rewind button. Press this button to rewind a videotape.

• The Right arrow button works as the Fast Forward button. Press this button to forward a videotape.

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NUMBER BUTTONS

Use these buttons to enter numbers in a menu.

ONTROL A CABLE TV BOX

Some of the features described below may not apply to the cable TV box. See your cable box owner’s manual for details about the box’s features. If a remote control button is not described in this section, it does not work for a cable TV box.

AUX MODE BUTTON

To use the remote to operate a cable TV box, you must first set up the remote to control the cable box, then you must press the AUX mode button to set the remote to AUX mode. The AUX mode button’s backlight turns ON to show that the remote is set to AUX mode. Make sure to keep the remote in AUX mode to use the buttons as described in this section.

Control Other Devices with the Remote

MUTE BUTTON

Press this button to turn off the sound. Press it again to restore the sound.

VOLUME BUTTON

Press the left-hand, minus (-) side of this button to lower the sound volume. Press the right-hand, plus (+) side of this button to raise the sound volume.

SELECT BUTTON

The Select button works as the Enter button for the cable box.

UP/DOWN (ARROW) BUTTONS

Use the Up/Down arrow buttons to change channels on the cable box.

RECALL BUTTON

Press this button to return to the last channel you were watching. Press it again to switch between the last two channels that you watched.

NUMBER BUTTONS

Use these buttons to enter numbers in a menu.

STAR BUTTON

Use this button to set up the remote control in AUX mode.

ONTROL A TUNER OR AMPLIFIER

Some of the features described below may not apply to the tuner or amplifier. See the device owner’s manual for details about the device’s features. If a remote control button is not described in this section, it does not work for a tuner or amplifier.

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Tip: You can scan for device codes as described at the right, or look up the device codes for other devices beginning on page 105.

Using the System

AUX MODE BUTTON

To use the remote to operate a tuner or amplifier, you must first set up the remote to control the device, then you must press the AUX mode button to set the remote to AUX mode. The AUX mode button’ s backlight turns ON to show that the remote is set to AUX mode. Make sure to keep the remote in AUX mode to use the buttons as described in this section.

MUTE BUTTON

Press this button to turn off the sound. Press it again to restore the sound.

VOLUME BUTTON

Press the left-hand, minus (-) side of this button to lower the sound volume. Press the right-hand, plus (+) side of this button to raise the sound volume.

SELECT BUTTON

This button works as the Input Select button for a tuner or amplifier.

UP/DOWN (ARROW) BUTTONS

Use these buttons to change channels on the tuner or amplifier.

STAR BUTTON

10. Use this button to set up the remote control in AUX mode.

Scan for Device Codes

1. Use the device’s buttons or its remote control to turn it on.

2. Press and hold the mode button for the device, for about three seconds. When all the other mode buttons light up, let go of the button. For example, hold the TV button for a TV.

3. Only for the Aux mode, use the number buttons to enter 0 for a second TV, 1 for a second VCR, or 2 for a tuner or amplifier. For any other mode, skip to step 5.

4. Only for the Aux mode, press the Star (*) button. For any other mode, skip to step 5.

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Control Other Devices with the Remote

Tip: The

procedure at the left explains how to find out the device code you set for each remote control mode.

5. Press the blank Power button.

6. Press the up or down arrow button to set the remote to the next code. The up arrow button scans ahead and the down arrow button scans back. Press the button again to go on with the scan.

7. If the remote reaches the correct code, the device turns off. When this happens, press the Pound (#) button to store the code in the remote. If the code works, the mode button flashes three times.

8. Press the blank Power button to turn the device back on.

9. Try some other buttons to make sure they work. Sometimes, the blank Power button works when other buttons don’t.

Note: The mode button for the device starts to flash if you’ve scanned

all the codes for that device.

Try the Device Codes

Note: If you just did Scan for Device Codes, you don’t need to do

this.

1. Use the device’s buttons or its remote control to turn it on.

2. Find the brand name of the device in the tables on page 105. If the brand isn’t listed, please see the section titled Scan for Device Codes, below.

3. Press and hold the mode button for the device you want the remote to control, for about three seconds. When all the other mode buttons light up, let go of the mode button.

4. Only for the Aux mode, use a number button to enter 0 for a second TV, 1 for a second VCR, or 2 for a tuner or amplifier. For any other mode, skip to step 5.

5. Use the number buttons to enter a device code from the table.

6. Press the Pound (#) button. If the code works, the mode button flashes three times.

7. Press the blank Power button to test if the code works for the device. If it does, the device should turn off.

8. Turn the device back on and try some other buttons to make sure they work. Sometimes, the blank Power button works when other buttons don’t. If the code works for other buttons, stop here.

9. If the code you entered doesn’t work, do steps 3 through 8 again with another code from the tables.

Check the Device Codes

You can find out what device code you’ve set for each remote mode.

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Tip: Before you do the telephone test, make sure that an active telephone line is connected to the Telephone Jack on the receiver back panel.

Using the System

Here’s what to do:

1. Press and hold the mode button for the device, for about three seconds. When all the other mode buttons light up, let go of the mode button.

2. Press the Pound (#) button twice. The mode button flashes the number for each digit of the device code, with a pause between the groups of flashes. A quick flash is for zero. For example, the mode button flashes five times, pauses, flashes seven times, pauses, and flashes once quickly for the 570 code.

TESTING THE SYSTEM

STARTING A TEST

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1. Press the Menu button.

2. Select the System Setup option.

3. Select the Diagnostics option.

TELEPHONE CONNECTION TEST

This test checks that the receiver telephone connection is correct. Select the Connection option to begin the test. The receiver displays a message asking you to wait until the test is done.

• If the telephone connection is correct, the receiver displays a Phone Connection OK message.

• If the receiver highlights the Cancel option, you must choose the Dial Out option so the receiver can make a toll-free call to the Customer Service Center. Press the remote control Select button to start the call. The receiver displays a message asking you to wait until the call is done. When the call is done, select the Cancel option to exit the test menu.

• If the telephone line is not connected properly, the receiver displays a failure message. In this case, check the telephone connection and then repeat the test.

Note: If you have the receiver connected to a DSL (Digital Subscriber Line)

phone line, it may cause this test to fail. If so, you will need to install a DSL filter between the receiver and the phone jack on the wall. You should be able to get a DSL filter from your DSL provider, or your local electronic parts store.

Chapter 4

Installation Instructions

HOW TO USE THESE INSTRUCTIONS

These instructions guide you through the installation of a Satellite System which includes your DishPro receiver (included with this manual), and one of two kinds of dish antenna systems. The two antenna systems are:

• DishPro antenna systems which can be identified by the DishPro

logo shown below.

• Legacy antenna systems which do not have the DishPro logo.

Important: You cannot use DishPro LNBFs and switches (those marked with the DishPro logo) with Legacy switches and LNBFS (those without the DishPro logo). Y ou must install your DISH antenna system with either all DishPro LNBFs and switches or all Legacy LNBFs and switches. If you mix the two, the system will not work.

If you have a Dish antenna system already installed, and the

Note:

dish has been pointed for the strongest possible signal strength, you can skip this chapter and go directly to Appendix A to install the satellite receiver in an existing system.

Tighten all the coaxial cable connections only by hand. Using a wrench may over-tighten the connections, causing damage. Such damage is not covered by the Limited Warranty in the User Guide that came with the system.

NSTALLING A DISH 500 ANTENNA

Whether you are installing a DishPro or Legacy system, you will need to first assemble the satellite dish, mount it, and point it in the general direction of a satellite. To do this, follow these instructions:

INDING THE SATELLITES

You need to find the satellites in the sky . To do this, you need to know the azimuth angle (the south, southeast, or southwest direction to the satellites) and the elevation angle (the angle up to the satellites) from your location, and the skew angle.

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RF INPUT

Installation Instructions

Do the following to get these angles:

1. Connect the TV Set Out port on the receiver’s back panel to the television’s RF Tuner Input using a coaxial cable. Make sure that the TV is tuned to the same channel as the Channel 3/4 Switch on the receiver’s back panel (for ex ampl e, if this switch is at “3,” the TV must be tuned to Channel 3).

2. Make sure that the remote control batteries are fresh, and are installed properly. Press the SAT mode button on the remote to make sure the remote is in

SAT mode to control the satellite receiver.

3. Turn ON the television and receiver.

4. Display the

Point Dish/Signal menu, by opening the Main Menu

and pressing 6-1-1 (unless the receiver already displays this menu).

5. Enter your ZIP code in the

6. Select the

Dish 500 option.

7. The receiver displays the

ZIP Code field.

Dish 500 Setup menu. The menu displays

the azimuth, elevation, and skew angles as shown below. Write down these numbers:

Azimuth:___________ Elevation:___________Skew:___________

8. Select Cancel to exit out of this menu and return to the Point Dish/ Signal menu.

MOUNTING THE DISH

1. Using these azimuth, and elevation angles, find a location for the satellite dish which can be pointed towards the satellites located at

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these angles. With a compass, find the required azimuth angle. Then, use

NO YES

Top Part of Mast

Bubble Level

Mast

the elevation angle to find out how high the satellites are in the sky from your location.

Make sure nothing blocks the line of sight to the satellites.

2. Make sure nothing blocks the line of sight to the satellites. Mount the mast to a solid surface so that the dish antenna cannot move or be bumped out of adjustment. Keep in mind that physical and environmental conditions can block your satellite dish’ s ability to receive a clear satellite signal. Make sure you mount the dish so there are no obstacles between the dish and the satellite. This will help keep the signal strength will remain strong even in bad weather. Obstacles that can block the signal include eaves and overhangs on your building or house, wind, plant growth, and deterioration of the mounting surface. Never mount to a tree.

Mounting the Dish

3. Align the top part of the mast so that it is absolutely vertical, as shown below. If the top part of the mast is off vertical by only a few degrees, it will be difficult or maybe even impossible for you to find the satellites. T a ke at least two readings with a bubble level, on the upper mast, that are 90 degrees apart from one another.

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Installation Instructions

4. Assemble the satellite dish as shown below.

5. Loosen both skew bolts and set the skew by rotating the dish mounting bracket to align the red mark with the required angle on the skew scale which you wrote down on page 60. Tighten the skew bolts securely to keep the dish from rotating. Once the skew is set, do not try to fine-tune this angle when aiming the dish.

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6. Set the elevation by tilting the dish mounting bracket to align the red edge with the required angle on the elevation scale. Tighten the elevation bolts, but do not tighten the pivot bolt at this time.

INSTALLING A DISHPRO DISH 500 SYSTEM

The following instructions are for installing a DishPro receiver in a system with a DishPro Twin LNBF. If you are installing a multi-dish system, you will need to follow these instructions and then the ones that begin on page 67. If you are installing a DISH 500 with Legacy LNBFs (with no DishPro logo), go to Installing a DISH 500 Legacy System beginning on page 75.

Installing a DishPro DISH 500 system

Note: DishPro systems have LNBFs and switches with the DishPro logo shown below.

Important: You cannot use DishPro LNBFs and switches (those marked with the DishPro logo) with Legacy switches and LNBFS (those without the DishPro logo). You must install your DISH antenna system with either all DishPro LNBFs and switches or all Legacy LNBFs and switches. If you mix the two, the system will not work.

: Since you are installing an all-DishPro system, you can have

Note

as much as 200 feet of cable between the LNBF and the receiver so long as you use only RG-6 coaxial cables rated for 950 to 2150 MHz. Some cables may say “Swept tested for 2150 MHz.” If you have any doubt about this, ask your Dish retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated for 950-2150 MHz. These other cables may cause signal loss. Do not use existing cables such as RG-59. Also, be sure that any outdoor connections are made using waterproof “F-connectors.”

1. Thread the RG-6 coaxial cable through the mast (optional), support arm and the Y-bracket. This cable should be long enough to run from your receiver to your LNBF . See Gr ounding the System on page 91 for detailed cable installation instructions.

2. Attach the Y-bracket, using the Y-bracket screw.

3. Connect the RG-6 cable from the DISHPro Satellite In connection on the back of the receiver directly to port 1 of the DISHPro Twin LNBF, as shown below.

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Connect to Port 1. It’s on the left when the LNBF is pointed towards you

Port 1

Port 2

Installation Instructions

Be sure there are no multi-dish switches between the LNBF and the receiver.

4. Attach the LNBF to the Y-bracket, using the two LNBF screws.

5. Slide the dish assembly down onto the mast. Make sure the pivot bolt rests on the top of the mast. Turn the dish assembly so that it points in the general direction of the satellites, using the azimuth angle from page 60.

6. You should see the Point Dish/Signal menu. If not, open the Main

Menu, select System Setup, then Installation, then Point Dish/ Signal or press 6-1-1 on the remote.

7. Select Check Switch.The Check Switch screen will open.

8. Select Check. The receiver shows you a message that it is checking the switches.

9. When the check switch procedure finishes, you should see an installation summary screen similar to the one shown on the following page. In the Satellite line, you should see the word “Conn,” twice. In the Device line, you will see the word “Twin” twice. In the LNBF line, you should ““Twin-1.” This indicates that your receiver has confirmed the connection with Port 1 on your DishPro Twin LNBF is working. If your Installation Summary screen matches this, you can go directly to step #10. If not, do one of the following:

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•If “Xs” appear in the Satellite line, tighten all the connections in your

system, and then select Retest to run Check Switch again.

Installing a DishPro DISH 500 system

• If “Twin-2” is in the LNBF line, your receiver is connected to Port 2 of

the DishPro Twin LNBF. Disconnect the cable and reconnect it to Port 1 of the LNBF, and then select Retest to run Check Switch again.

•If, by chance, you happened to pick up a satellite at this point, you may

see “110” or “119” in the Satellite line. If “119” shows under Dish Input 1, then go to step #10. If “119”shows under Dish Input 2, move the dish about 9 degrees to the east, and then select Retest to run Check Switch again. If “110” shows under Dish Input 2,then go to Step #10. If “110” shows under Dish Input 1, move your dish about 9 degrees to the west, and then select Retest to run Check Switch again.

10. Select OK to return to the Point Dish/Signal screen. Make sure the check mark is next to 119 West. If not, move the highlight to 119 West and press Select. Notice the signal strength bar.This is used to help you aim the dish by showing the strength of the signal you are receiving. Look at the signal strength bar while you aim the dish. Or , have one person aim the dish while another watches the signal strength or listens to the signal tone. Don’t stand in front of the dish while you aim it, because your body will block the satellite signal. After you adjust the aim, let go of the dish so that it can settle back in place by itself. Do not

change the skew setting.

11. Turn the dish back and forth very slowly, until the signal strength bar turns green. This shows you’ve found the signal.

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Installation Instructions

Note: If you cannot find the signal, turn the dish back to the first

azimuth angle. Then, loosen both elevation bolts just enough so you can tilt the dish. Tilt the dish up by two degrees, and then tighten both bolts. Now, turn the dish back and forth again. If you still can’t find the signal, tilt the dish up again very slightly and turn the dish back and forth until you find the signal.

12. Once the signal strength bar is green, turn the dish back and forth just a little, to where the signal strength bar shows the strongest signal. When you find the strongest signal, tighten both mast clamp bolts. Then loosen both elevation bolts, just enough so you can tilt the dish. Tilt the dish up and down just a little, to where the signal strength bar shows the strongest signal. Do not adjust the skew . When you find the strongest signal, tighten all bolts in the dish assembly so the dish cannot be moved.

13. You are now ready to verify reception from both satellites. Select the

Check Switch option.When the Check Switch menu opens, select Check. The receiver shows you a message that it is checking the

switches. When the procedure is finished, you will see an Installation Summary screen similar to the one shown below. However, you must see that you have signals from both the 110

West and 119 West Satellites, you see “All” twice in the Transponder line, and the message “Satellite reception verified. Select Cancel to exit this menu.”

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If you do not see “110,” under Dish Input 2:

•Check to make sure the skew angle you wrote down on page 60 is

exactly the same as the skew angle you set in step #7 on page 60. If it is not, reset the skew angle as described in on page 62. Following this, go back to page 65, and start over from step #10.

•Recheck your cable connection to Port 1 of the LNBF. If it was

connected to Port 2, reconnect to Port 1. Following this, move the dish approximately 9 step #7.

14. Look at the Point Dish/Signal menu. If you have good signal strength with the check mark in 119 West, move the check mark to 110 West. If you have good signal strength on 110 West, go to step #15. If you do not have good signal strength with the check mark in 110 Wes t, repeat Step #12, and fine-tune the dish but with the check mark in 110 West instead of 119 West. While the 110 West

to the east and restart the procedure at

Installing a Multiple Dish DishPro system

and 119 West signals will not be equal, you should be able to fine-tune the dish until you have the strongest possible signal from both satellites. When you have finished this, select Check Switch. When the Check Switch menu opens, select Check to run Check Switch agai n.

15. Select Cancel to exit the Point Dish/Signal menu. An Attention screen

will open asking the mounting and positioning of your dish is complete with a “Locked” indication in the Point Dish/Signals screen. If the answer is yes, select Yes.

If the answer is No, you will need to repoint your dish following the

preceding steps until the mounting and positioning is complete and you

do have the “Locked” indication.

16. After you select Yes, the receiver will begin taking a software upgrade. You will see a Warning that “Vital program information will now be downloaded into your receiver.” You will also see a status bar showing the progress of this upgrade.

17. Once the software upgrade is complete, you will see a message that your receiver’s memory is being upgraded.

While this message is displaying, the green power light on the receiver’s front panel will blink. Do not disturb the receiver while the green light is blinking.

This message may disappear, your screen may go blank for a few minutes,

and the green light may continue to blink. This is normal

and does not indicate a problem with the receiver.

If you will be installing a multi-dish system, follow the instructions that begin below. If not, skip to the section that begins on page 90 titled Grounding the System for instructions on how to ground your system.

INSTALLING A MULTIPLE DISH DISHPRO SYSTEM

Important: You cannot use DishPro LNBFs and switches (those marked with the DishPro logo) together with Legacy switches and LNBFs (those without the DishPro logo).You must install your DISH antenna system with either all DishPro LNBFs and switches or all Legacy LNBFs and switches. If you mix the two, the system will not work.

: Since you are installing an all-DishPro system, you can have

Note

as much as 200 feet of cable between the LNBF and the receiver so long as you use only RG-6 coaxial cables Some cables may say “Swept tested for 2150 MHz.” If you have any doubt about this, ask your Dish retailer, or look on the container the cable came in. Do not use cable company TV cables or cables from other satellite TV systems not rated for 950-2150 MHz. These other cables may cause signal loss. Do not use existing cables such as RG-59. Also, be sure that any outdoor connections are made using waterproof “F-connectors.”

rated for 950 to 2150 MHz.

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Installation Instructions

Once you have installed the DISH 500 with DishPro LNBFs (using the preceding instructions), you can now install a DISH 300 with a single DishPro LNBF as follows:

1. Turn on the television and the receiver if they are not already on. You

should see the Point Dish/Signal screen. If not, open the Main Menu and press 6-1-1 on the remote.

2. Make sure there is a check mark next to the satellite your dish will be pointing at. If there is not, use the Up and Down arrows on the remote to move the highlight to the box next to the correct satellite, and then press select on the remote.

3. Enter your Zip code to get the necessary azimuth and elevation. Write these down below.

Azimuth:___________ Elevation:___________

4. Mount the dish following the mounting instructions that came with it.

5. Connect an RG-6 cable from the TV Set Out port on the DishPro receiver’s back panel directly to the single DishPro LNBF on the DISH 300. LNBF and the DishPro receiver (refer to the wiring diagrams that begin on page 84 for detailed cabling instructions).

Make sure there are no multi-dish switches between the

6. Select Check Switch from the Point Dish/Signal menu. When the Check Switch screen opens, select Check.

7. When Check Switch is complete, you will see an Installation Summary screen similar to the one shown below.

It should show a connection (“Conn” next to satellite) and

Single device under 1 (Dish Input). This means that your

receiver his connected to the DishPro single LNBF. If your screen matches this description, go to step #8. If not, do one of the following:

•If “Xs” appear in the Satellite line, check all connections and then

select Retest to run Check Switch again.

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Installing a Multiple Dish DishPro system

•If, by chance, the number for the satellite you want to point at appears on the Satellite line, go to step #8.

8. Select OK to exit back to the Point Dish/Signal menu.

9. Point the dish for the strongest possible signal, following the instructions that came with it.

10. Connect any switches in your system, using the instructions that came with the switch(es).

11. Select Check Switch from the Point Dish/Signal menu. When the Check Switch menu opens, select Check. it the procedure completes, you will see the Installation Summary screen again.This time you should confirmation for all satellites your dish is pointed at. see the satellite your dish is pointed at, and you should also see that the switch(es) in your system has been correctly identified. Refer to the DishPro wiring diagrams for examples of installation summary screens.

12. Select OK to exit this menu, and then Cancel to exit the Point Dish/Signal screen.

Now, turn the page to see alternate DishPro wiring diagrams.

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DISHPRO WIRING DIAGRAMS

DISH 500, ONE DISHPRO TWIN LNBF, TWO DISHPRO

ECEIVERS

This diagram leaves out grounding to be clear. Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. Please see Ground the System on page page 90 for more information.

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When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to

the one shown below.

DISH 500, ONE DISHPRO QUAD LNBF, FOUR CABLES, NO

SWITCH, FOUR DISHPRO RECEIVERS

This diagram leaves out grounding to be clear . Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. Please see Ground the System on page page 90 for more information.

DishPro Wiring Diagrams

When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the

one shown below.

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Two DishPro34 Switches for eight DishPro Receivers

Three DishPro34 Switches for twelve DishPro Receivers

Installation Instructions

DISH 500 WITH A DISHPRO TWIN LNBF, ONE DISH300 WITH

A DISHPRO SINGLE LNBF, ONE DP34 SWITCH,

MULTIPLE DISHPRO RECEIVERS (ALL DISHPRO)

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When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to

the one shown below.

DishPro Wiring Diagrams

TWO DISHES, THREE SINGLE-OUTPUT DISHPRO LNBFS, THREE

CABLES, ONE DP34 SWITCH, MULTIPLE DISHPRO RECEIVERS (ALL DISHPRO)

This diagram leaves out grounding to be clear . Make sure you ground the system per the National Electrical Code (NEC) and all local electrical codes. Please see Ground the System on page page 90 for more information

When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.

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A DishPro Tw in LNBF could be substituted for these single

Installation Instructions

THREE DISHES, FOUR SINGLE-OUTPUT DISHPRO LNBFS,

FOUR CABLES, ONE DP44 SWITCH, FOUR DISHPRO RECEIVERS (ALL DISHPRO)

When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.

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Installing a Legacy DISH 500 System

INSTALLING A LEGACY DISH 500 SYSTEM

If the LNBFs in your system do not have the DishPro logo, you are installing a Legacy system.

Important: You cannot use DishPro LNBFs and switches (those marked with the DishPro logo) with Legacy switches and LNBFS (those without the DishPro logo).

Note: If you are installing a Legacy system with two single or dual LNBFs, follow the instructions that begin below. If you will be installing a Legacy system with a Twin LNBF, skip the following section and go to page 78.

Note: If you are installing a multi-dish system, follow either these instructions or the instructions for installing a system with a twin LNBF, and then follow the instructions that begin on page 81 to complete your system.

FOR INSTALLING A LEGACY DISH 500 SYSTEM WITH TWO SINGLE

OR DUAL LNBFS

Note: If you are installing a Legacy LNBF (that does not have a DishPro

logo), you can have as much as 100 feet of cable between the satellite dish’s LNBF connectors and the receiver, so long as you use only RG-6 cable. Also, be sure that any outdoor connections are made using waterproof “F-connectors.”

1. Once you have the dish mounted by completing all the steps in the section titled Mounting the Dish, label one coaxial cable “119” on both ends, and the other coaxial cable “110” on both ends. These cables need to be long enough to reach from the receiver to the LNBF. If you are installing dual LNBFs and want to support two receivers or multiple dishes (see the Wiring Diagrams that begin on page XX), you will also need to thread two additional cables. If you do, make sure you also label one cable “119” on both ends, and the other “110” on both end s (the section Gr ounding the Dish (page 90) has detailed cable installation instructions).

2. Thread both coaxial cables through the mast (optiona l) support arm and the Y-bracket. Make sure the cables labeled “119” are threaded through

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110 West

119 West

110 West

119 West

Installation Instructions

the 119 side and the “110” cables are threaded through the “110” as shown.

3. Attach the Y-bracket using the Y-bracket screw . Connect the cables to the LNBFs. The LNBFs are interchangeable; it does not matter which LNBF is connected to the “119” or “110” cable. Attach the LNBFs to the Y-bracket using the two LNBF screws

4. Slide the dish assembly down on the mast. Make sure the pivot bolt rests on the top of the mast. Turn the dish assembly so that it points in the general direction of the satellite, using the azimuth angle from page page 60.

5. Connect the RG-6 coaxial cable from the “119” LNBF directly to the Satellite In connection on the receiver’s back panel. You may temporarily need to use a female-to-female splice in place of where your switch will go later to do this. Do not connect the multi-dish switch at this time.

6. Turn On the television and the receiver.The Point Dish/Signal menu should be displayed. If not, open the Main Menu and press 6- 1-1 on the remote. Select the 119 West option if it is not already selected.

7. Make sure the check mark is next to 119 West. If it is not, move the highlight to 119 West and press Select on the remote control.

8. Turn the dish back and forth very slowly, until the signal strength bar turns green.This shows that you have found the signal.

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Installing a Legacy DISH 500 System

Two single LNBFS and one SW21

multi-dish switch.

Note: If you cannot find the signal, turn the dish back to the original

azimuth setting. Then, loosen both elevation bolts just enough to be able to tilt the dish. Tilt the dish up by two degrees, and then tighten both bolts. Now , try turning the dish back and forth again. Repeat these steps, raising and lowering the elevation, until you find the satellite signal.

9. Once you have a signal, turn the dish assembly back and forth very slightly until the signal strength bar displays the strongest possible signal strength. Tighten the mast clamp bolts. Then, loosen the elevation bolts and adjust the elevation of the dish up and down slightly until the signal strength bar displays a strong signal. Do not adjust skew. Tighten all the bolts in the dish assembly so that the dish cannot be moved.

10. Once you have the strongest possible signal, press the Cancel button on the remote to exit the Point Dish/Signal menu. The receiver displays an Attention message asking whether the installation is complete. If the answer is yes, select the Yes option. The receiver will begin taking a software upgrade. You will see a Warning that “Vital program information will now be downloaded into your receiver.” You will also see a status bar showing the progress of this upgrade.

11. Once the software upgrade is complete, you will see a message that your receiver’s memory is being upgraded.

While this message is displaying, the green power light on the receiver’s front panel will blink. Do not disturb the receiver while the green light is blinking.

This message may disappear, your screen may go blank for a few minutes,

and the green light may continue to blink. This is normal and does not

indicate a problem with the receiver.

12. Next, connect the “119” cable from the LNBF to the Dish 1 connection on the multi-dish switch. Connect the “110” cable from the LNBF to the Dish 2 connection the multi-dish switch. Connect a cable from the multidish switch to the Satellite In port on the receiver’s back panel.

You can use one of the wiring diagrams shown here, or one of the alternate wiring diagrams that begin on page 84.

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Two dual LNBFS and an SW21

multi-dish switch (second switch optional).

Installation Instructions

13. Open the Main Menu and press 6-1-1 on the remote to again open the Point Dish/Signal menu. Select Check Switch. The receiver will check your multi-switch installation. After the system checks the installation, you will see the Installation Summary screen. Make sure that the correct switch is displayed and that you have “Satellite reception verified” from both the 110 West and 119 West satellites.

14. At the Point Dish/Signal menu, select the 110 W est optio n. Verify that you have a green signal strength bar with a locked signal.

•If the signal from the 110 West satellite is weak and you do not see

a green signal strength bar, repeat step #8 to fine-tune the dish until you have about the same signal strength for both the 119 West and 110 West satellites.

•If there is no signal strength on 110 West, check your connections

and select Check Switch again. If there is still no signal strength, check to make sure your skew angle is correct, and start over, beginning with step #1 until you have a good signal from both the 110 West and 119 West satellites.

15. Connect any other receivers in the system, and then turn them off so they can take the software upgrade.

FOR INSTALLING A LEGACY SYSTEM WITH A TWIN LNBF

Note: If you are installing a Legacy (non-Dishpro) LNBF (that does

not have a DishPro logo), you can have as much as 100 feet of cable between the satellite dish’s LNBF connectors and the receiver, so

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Installing a Legacy DISH 500 System

long as you use only RG-6 cables. Also, be sure that any outdoor

connections are made using waterproof “F-connectors.”

1. Once you have the dish mounted, per the instructions Installing a DISH 500 Antenna that begin on page 59, thread the coaxial cable through the support arm, mast (optional), and the Y-bracket. If you are planning on adding a second satellite receiver, thread another cable through the support arm and the Y-bracket. The cable should be long enough to reach from the LNBF on the satellite dish to the receiver (refer to Ground the System beginning on page 90 for detailed cabling instructions).

2. Attach the Y-bracket, using the Y-bracket screw.

3. Connect the RG-6 cable from the Satellite In connection on the back of the receiver directly to the DISHPro Twin LNBF, as shown below. Be sure there are no multi-dish switches between the LNBF and the receiver.

4. Attach the LNBF to the Y-bracket using the two LNBF screws.

5. Slide the dish assembly down on the mast. Make sure the pivot bolt rests on the top of the mast. Turn the dish assembly so that it points in the general direction of the satellite, using the azimuth angle form page 60.

6. Turn On the television and the receiver.The Point Dish/Signal menu

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should be displayed (see example below).

If not, open the Main Menu and press 6-1-1 on the remote. Select the 119 West option if it is not already selected.

7. Turn the dish back and forth very slowly, until the signal strength bar turns green.This shows that you have found the signal.

Note: If you cannot find the signal, turn the dish back to the original

azimuth setting. Then, loosen both elevation bolts just enough to be able to tilt the dish. Tilt the dish up by two degrees, and then tighten both bolts. Now, try turning the dish back and forth again. Repeat these steps, raising and lowering the elevation, until you find the satellite signal.

8. Once you have a signal, turn the dish assembly back and forth very slightly until the signal strength bar displays the strongest possible signal strength. Tighten the mast clamp bolts. Then, loosen the elevation bolts and adjust the elevation of the dish up and down slightly until the signal strength bar displays a strong signal. Do not adjust skew . Tighten all the bolts in the dish assembly so that the dish cannot be moved.

9. Once you have the strongest possible signal, press the CANCEL button on the remote to exit the Point Dish/Signal menu. The receiver displays an Attention message asking whether the installation is complete. If the answer is yes, select the Yes option. The receiver will begin taking a software upgrade. You will see a Warning that “Vital program information will now be downloaded into your receiver.” You will also see a status bar showing the progress of this upgrade.

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Installing a Legacy Multiple Dish System

If the answer is no, you will need to repoint your dish following the

preceding steps until the mounting and positioning is complete and you

do have the “locked” indication.

10. Once the software upgrade is complete, you will see a message that your receiver’s memory is being upgraded.

While this message is displaying, the green power light on the receiver’s front panel will blink. Do not disturb the receiver while the green light is blinking.

This message may disappear, your screen may go blank for a few minutes,

and the green light may continue to blink. This is normal and does not

indicate a problem with the receiver.

11. When the software upgrade finishes, you need to return to the Point Dish/Signal screen. To do this, open the Main Menu and press

6-1-1 on the remote.

12. Select Check Switch from the Point Dish/Signal menu. When the Check Switch menu opens, select Check. The receiver will check your satellite system. After the system checks your installation, an Installation Summary screen will appear. Verify that the 500 Twin is displayed, and the 119 and 110 satellites are verified. Select OK.

13. At the Point Dish/Signal menu, select the 110 W est option and verify that you have a green signal strength bar with a locked signal.

•If there is no signal strength on 110 West, check your connections and

select Check Switch again. If there is still no signal, confirm that your skew angle is correct, and start over with step #3.

•If the signal from the 110 West satellite is weak and you do not see a

green signal strength bar, repeat step #7 to fine- tune the dish until you have about the same signal strength for both the 119 West and 110 West satellites.

14. Connect any other receivers in the system. Run Check Switch on any receivers that have not yet taken the software upgrade to make sure they have the latest software.

If you will be installing a multi-dish system, follow the instructions that begin below. If not, you can skip to the section that begins on page 90 titled Grounding the System for instructions on how to ground your system.

INSTALLING A LEGACY MULTIPLE DISH SYSTEM

Once you have installed the DISH 500 with its Legacy LNBFs, you can install a DISH 300 with a Legacy LNBF as follows (please see the section titled Alternate Legacy Wiring Diagrams for more information on wiring the system).

1. Turn on the television and receiver. You should see the

Dish/Signal

6-1-1 on the remote.

menu. If you do not, open the Main Menu and press

Point

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2. On the Point Dish and Signal Strength menu, use the Up/Down/

Left/Right arrow buttons to move the highlight to the

Satellite field

and choose the satellite at which you would like to aim, for example 61.5.

3. Enter your zip code in the

ZIP Code field.

4. The receiver displays the azimuth and elevation angles on the menu. Write down these numbers as you will use them later in this procedure.

Azimuth:__________ Elevation:__________

5. Using these azimuth, and elevation angles, find a location for the

satellite dish. Then, use the elevation angle to find out how high the satellite is in the sky from your location. Make sure nothing blocks the line of sight to the satellites.

6. Mount the satellite dish following the instructions that came with it.

Connect the RG-6 cable directly from the LNBF to the Satellite In port on the receiver’s back panel. Make sure there are no multi-dish switches between the LNBF and the receiver.

7. When the dish is mounted, you should still be on the Point

Dish/Signal menu. If not, open the Main Menu and press 6-1-1 on the remote.

8. Look at the

slowly, until the signal strength bar turns green.This shows that you have found the signal.

Note: If you cannot find the signal, turn the dish back to the original azimuth setting. Then, loosen both elevation bolts just enough to be able to tilt th e dish.

Signal Strength bar. Turn the dish back and forth very

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Tilt the dish up by two degrees, and then tighten both bolts. Now, try turning the dish back and forth again. Repeat these steps, raising and lowering the elevation, until you find the satellite signal.

9. Once you have a signal, turn the dish assembly back and forth very

slightly until the signal strength bar displays the strongest possible signal strength. Tighten the mast clamp bolts. Then, loosen the elevation bolts and adjust the elevation of the dish up and down slightly until the signal strength bar displays a strong signal. Tighten

Installing a Legacy Multiple Dish System

all the bolts in the dish assembly so that the dish cannot be moved.

10. Mark the final locations on the mast and mounting bracket with a permanent marker. This assists you later if you have to realign the dish because of movement due to wind or weather. Do not scratch the painted surfaces to mark them. This will cause rusting.

11. Connect the LNBFs to the switch(es). (See the Alternate Wiring diagrams

on page 84 for more information.)

12. Connect the switch(es) to the receiver.

13. Run Check Switch from the Point Dish/Signal menu. Verify that you

have signals from all the satellites in your system and that the correct switches have been identified.

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ALTERNATE LEGACY WIRING DIAGRAMS

DISH 500, TWO DUAL-OUTPUT LNBFS AND ONE SW44 MULTI-DISH

WITCH, FOUR RECEIVERS

This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.

Page 84

When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to

the one shown below.

DISH 500, ONE QUAD LNBF, FOUR RECEIVERS

This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.

Alternate Legacy Wiring Diagrams

When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the

one shown below.

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Installation Instructions

TWO DISHES, THREE DUAL-OUTPUT LNBFS, ONE SW64 MULTI-DISH

WITCH, FOUR RECEIVERS

This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.

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When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to

the one shown below.

Alternate Legacy Wiring Diagrams

TWO DISHES, ONE DUAL LNBF, TWO RECEIVERS, TWO SW21 M

ULTI-DISH SWITCHES, TWO RECEIVERS

This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.

When you set up your system following this diagram and ru n Check Switch the Installation Summary screen should look like the one shown below.

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Installation Instructions

TWO DISHES, THREE DUAL-OUTPUT LNBFS, ONE SW44 SWITCH,

WO SW21 SWITCHES, FOUR RECEIVERS

This diagram omits grounding for clarity . Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.

Page 88

Note: In this installation, only two receivers will get signal from all three LNBFs. The other two receivers will get signal from only two LNBFs.

When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to the one shown below.

Alternate Legacy Wiring Diagrams

TWO DISHES,ONE QUAD LNBF, ONE DUAL-OUTPUT LNBF, ONE SW64 M

ULTI-DISH SWITCH, FOUR RECEIVERS

This diagram omits grounding for clarity. Make sure to ground the system per the National Electrical Code (NEC) and all local electrical codes. See Grounding the System for grounding procedures.

When you set up your system following this diagram and run Check Switch the Installation Summary screen should look similar to T the one shown below.

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Installation Instructions

GROUNDING THE SYSTEM

After you have installed either the DishPro or Legacy system, you must ground the system, and then connect each receiver to a telephone line, following these instructions.

INSTALLING THE GROUND BLOCK

A properly grounded multi-dish switch can take the place of a ground block. The following instructions apply to a block or a switch.

You may want to install the ground block onto the side of the building, or on some other sturdy structure near the satellite dish. Make sure that the location is stable, and that you fasten the ground block tightly to the surface. As stated in Article 820-40 of the National Electrical Code (NEC), locate the ground block as close as possible to the power entry ground.

RUNNING THE COAXIAL CABLES TO THE GROUND

LOCK

1. Mount the ground block so that its connections are horizontal. This helps keep moisture from leaking into the block. Using the shortest path possible, run the coaxial cable(s) from the LNBF(s) to the input(s) on the ground block.

2. Put a drip loop in each cable to allow moisture to drip from the cable before it runs into the ground block.

3. Run the ground wire to the power entry ground of the buildin g in accordance with the National Electrical Code (NEC) and all local electrical codes.

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A ground wire must always be a single piece of wire. Never splice two wires together for a ground. Corrosion and weathering can lead to a poor connection at the splice, making the ground ineffective and dangerous. If you cut the ground

wire too short, replace it with a single wire cut to the correct length.

4. Use cable clips to attach the cable to the side of the building. This helps prevent damage.

RUNNING THE COAXIAL CABLE(S) TO THE RECEIVER(S)

1. Using the shortest path possible, run the coaxial cable(s) from the ground block to the satellite receiver(s). Do not kink or pinch any cable. Cables should be bent only in gentle curves.

Do not use a longer cable between the satellite dish and the LNBF than is specified in the DishPro or Legacy system installation instructions. In the case of a Legacy system, you may have to install a line amplifier to boost the satellite signal. Otherwise, the system is more likely to lose the signal during periods of rain, snow, or heavy cloud cover. If your system requires more cable than the limit specified in these installation instructions, you should consider having the system professionally installed.

Grounding the System

2. Put a drip loop in each cable at a point before it enters the building. A drip loop allows moisture to drip from the cable before it runs into the building.

Before drilling any holes in the wall or roof of your building, make sure that there are no wires or pipes in the area of the holes. If you are not comfortable doing this, contact a professional in your area. Make sure that you follow all safety instructions and building codes.

3. Locate each receiver inside the building, against or near an outside wall. Then drill a hole through the outer wall to pass a cable inside the building. If a receiver is located in an interior room, run a cable through the outside wall, and into an attic, basement, or crawl space in order to reach the receiver.

4. Seal all holes that you drill in the building with silicone or other weatherproof sealant after installation. Once each cable is inside the building, you may attach it to a wall receptacle or directly to a receiver.

Tighten the back panel coaxial cable connections only by hand. Using a wrench may over-tighten the connections, causing damage. Such damage is not covered by the Limited Warranty in the User Guide that came with the system.

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Installation Instructions

CONNECTING EACH RECEIVER TO A TELEPHONE LINE

You must keep each receiver connected to an active telephone line. Otherwise, you may not be able to order pay per view programs. Run a telephone cable with a standard RJ-11 connector from each receiver’s back panel

Note: Y ou may be able to use a wireless telephone extender . However ,

this may not support all the features of some receivers. You must also set up each receiver for your telephone system

(touchtone or rotary/pulse), and set a telephone number prefix, if you need a prefix to make an outside call.

1. Display the

Installation and Setup menu.

Phone Jack to an active telephone connection.

2. Select the

System Setup

3. Select the

Telephone System option to display the Telephone

menu.

Touch Tone or the Rotary/Pulse option in the Phone T ype

list.

Note: Usually, you need a telephone number prefix only for business

installations. For most residential installations, all you need to do is set the telephone system type. The default setting of

needed

will allow correct dialing. If this is the case, select the Save

No Prefix

option to save the above setting, and stop here. If you do need to set a prefix, then instead of selecting the

4. Move the highlight to the option in the

Outside Line Prefix list.Press the Select button to select

One-digit code or the Two-digit code

Save option, go on to step 4.

the highlighted option.

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5. If you selected the

One-digit code option, the receiver displays and

highlights a box where you must enter the digit. If you selected the

Two-digit code option, the receiver displays two

boxes (highlighting the top box) where you must enter the digits. To do this, do the following:

a) Enter the first digit in the top box.

b) Move the highlight to the bottom box. c) Enter the second digit in the bottom box.

Grounding the System

6. Move the highlight to the settings.

Save option. Press the Select button to save the

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Notes

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Chapter 5

Reference

TROUBLE-SHOOTING TABLES

Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it. These tables cover many problems, usually with a simple solution for each one. To solve a particular problem, do the following:

1. Review the section in this Guide that relates to the problem. If you cannot find a solution, then find the section in the following tables

that relates to the problem. Look down the What Is Happening column until you find the problem.

For better understanding, read the information in the Possible Reason column.

Try each of the suggested solutions in the What to Do column. For more information, call the Customer Service Center at 1-800-333-DISH

(3474), or see www.dishnetwork.com. Note: Before calling the Service Center, have ready the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number. Display the Important System Information menu to find these numbers (See Ordering your Programming on page 6). Also, write down any error messages that the receiver displays on the television screen.

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Reference

ON-SCREEN MESSAGES

Note: This table describes some on-screen messages in the order of their message numbers. Just find the

message number in the upper right-hand corner of the message, and then find the matching number in this table.

Message Number Possible Reason What to Do

001

002

003, 004

005

There may be a problem with the multi-dish switch.

Heavy rain, snow, or cloud cover may be interfering with transmission of the satellite signal, or there may be other interference.

The wrong type of coaxial cable may be used in the system, or the cable run length may be too long. Or, there may be a problem with the multidish switch.

The receiver may not yet have been electronically linked with the Smart Card, via the satellite signal. The satellite dish may have moved so that it is no longer picking up the satellite signal. The cable connections may have loosened or have moisture inside. There may be an interruption of the satellite signal.

Check the coaxial cables and their connections to and from the multi-dish switch. Make sure that all required cables are in place, and check that all cable connections are tight and dry (for outdoor cables). If this does not work, call the Customer Service Center for help.

Note the local weather conditions. Remove any snow or other debris which may have collected on the satellite dish. Make sure that the satellite dish has a clear line of sight to the satellite. Check whether branches or leaves have grown into the line of sight. Make sure that the satellite dish is aimed at the satellite. Check the strength of the signal using the Point Dish/Signal menu. Consult your installer to re-aim the dish, if necessary, to obtain the strongest possible signal.

Make sure the system uses RG6 coaxial cable; if not, call your dealer or installer. Check the dish-to-receiver cable run length; if it is over 100 feet, call your dealer or installer. Check the coaxial cables and their connections to and from the multi-dish switch. Make sure that all required cables are in place, and check that all cable connections are tight and dry (for outdoor cables). If this does not work, do the Check Switch test.

If you have authorized the receiver, wait a few minutes to see if the message is removed. Make sure that all required cables are in place, and check that all cable connections are tight and dry (for outdoor cables). Make sure that the satellite dish has a clear line of sight to the satellite. Check whether branches or leaves have grown into the line of sight. Check that the Signal Strength bar in the Point Dish/Signal menu is green and displays the word Locked. If not, contact your installer to re-aim the satellite dish. If you have not authorized the receiver, call the Customer Service Center for help.

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006

008

011, 012

013, 014

The receiver may not be connected to an active telephone line. The Smart Card credit limit may have been suspended.

Maybe the receiver is connected to a DSL (Digital Subscriber Line) phone line.

Viewers in specific areas are prohibited from watching certain programs. For example, viewers who live close to a particular football stadium may be prohibited from watching football games that are played in that stadium.

You may have tried to tune to a program on a channel which you have not bought.

Install a DSL filter between the receiver and the telephone wall jack.

Remember that the program providers specify whi ch pr og rams are “blacked out” for which viewers, not DISH Network

You must buy a channel before you can tune to a program on that channel. Call the Customer Service Center to buy the channel, or if you believe this message was displayed by mistake.

Trouble-Shooting Tables

015

018

019

020

021

022

You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have temporarily lost the signal.

The receiver may not be connected to an active telephone line. The Smart Card credit limit may have been exceeded.

The Smart Card may be inserted up side down or backwards.

The receiver will work only with the Smart Card that was inserted in the receiver when the Customer Service Center authorized the receiver.

The Smart Card may be missing or may not be inserted correctly.

Wait a few minutes to see if the message is removed. Make sure that all required cables are in place, and check that all cable connections are tight and dry (for outdoor cables). Make sure that the satellite dish has a clear line of sight to the satellite. Check whether branches or leaves have grown into the line of sight. Check that the Signal Strength bar in the Point Dish/Signal menu is green and displays the word Locked. If not, contact your installer to re-aim the satellite dish.

You must connect the receiver to an active telephone connection at all times. If you install two or more receivers, you must connect each receiver to an active telephone connection at all times. Review your pay per view purchases to check the Smart Card credit limit. Call the Customer Service Center for help checking the credit limit, and/or to get authorization to make a purchase.

Check that the Smart Card is inserted right side up, with the picture on top and the arrow facing into the receiver front panel slot.

Insert the proper Smart Card into the receiver front panel slot. Call the Customer Service Center for help.

Check that the Smart Card is fully inserted into the receiver front panel slot.

026

028

032

059

060

The receiver may have temporarily lost the satellite signal.

The receiver may need to get new software before you can use it to order pay per view programs.

You may have tried to set a VCR Event Timer without having set up the receiver to control the VCR.

You may have tried to close an installation menu without having done the Check Switch test.

You may have aimed the satellite dish at one satellite, but selected the option for another satellite on the Point Dish/Signal menu.

Turn the receiver off. Doing this allows the receiver to “download” new software via the satellite signal. The download may take several minutes; do not disturb or unplug the receiver during this time. When the download is done, you will be able to use it to order pay per view programs.

You must set up the receiver to control the VCR before you can set a VCR Event Timer.

If your setup includes a multi-dish switch, you must do the Check Switch test.

Make sure that you have selected the option for the right satellite on the Point Dish/Signal menu. Make sure that the cable(s) for the satellite you have selected are connected to the LNBF that receives signals from that satellite. Re-aim the satellite dish at the right satellite.

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Chapter 5

Reference

You may have set up the receiver

061

074

to accept a transmission (a “download”) of the latest operating software via the satellite signal.

The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again for several minutes.

You may not have connected the receiver to an active telephone line. Or, the telephone line may be defective.

078, 079, 080

Maybe the receiver is connected to a DSL (Digital Subscriber Line) phone line.

You may have set up the receiver to reset itself back to the “factory

093

defaults,” that is, the settings it had when it was shipped from the factory.

USING THE REMOTE CONTROL

It is very important for the receiver to get the latest operating software, so let the receiver do so. The “download” may take several minutes. Do not disturb or unplug the receiver during this time.

Wait a few minutes and then try again to enter the password. Note: The “time out” feature is designed to prevent someone from trying password after password until he or she happens to guess the right one and so gains unauthorized access to the receiver.

Connect the receiver to an active telephone line. Make sure that the telephone line to which you connect the receiver is working properly. Note: To be able to order pay per view programs, you must keep the receiver connected to an active telephone line at all times. If your setup includes more than one receiver, this applies to each receiver. The receiver uses the telephone line to make toll-free calls, usually in the middle of the night, to send information to the Customer Service Center.

Install a DSL filter between the receiver and the telephone wall jack.

If you want to reset the receiver to its factory default settings, select the Yes option. If not, select the No option.

What Is

Happening

You cannot find the remote control.

When you press a button on the remote control, the receiver does not do what you expect.

When you press the remote control Power button to turn the receiver ON, the receiver front panel Power light does not light up.

You use a pyramid type IR extender (not a “mouse tail”), and it does not seem to work.

Possible Reason What to Do

N/A Use the receiver front panel Control Buttons to control the

The remote control may be missing batteries, the batteries may be incorrectly placed in the remote, or the batteries may be weak or dead.

You may not be able to see that the receiver Power light is on, if other lights in the room are too bright. The remote control may not be operating properly or the batteries may be weak or dead. The receiver power cord may not be plugged into a power outlet, or there may be a problem with the power.

The IR sensor on the extender that receives the remote control signals may not be facing the remote control. The IR cable on the extender that sends the signal to the receiver may not be right in front of the IR sensor on the receiver front panel.

receiver until you find the remote. If the remote control is permanently lost or too damaged to use, call the Service Center to order a replacement.

If the batteries are missing or dead, insert fresh AAA-size batteries. If the remote has fresh batteries, check whether they are placed according to the label diagram. If not, remove them and place correctly.

Try other remote control buttons to see if the receiver is responding. Replace the remote batteries with fresh ones.

Check that the receiver power cord is not damaged, and that the plug is inserted correctly into the outlet.

Make sure that the extender that receives the signal from the remote control is facing the right way, so that the IR sensor can receive the remote control signals. Make sure that the IR cable on the extender that sends the signal to the receiver is right in front of the IR sensor on the receiver front panel, so that the receiver IR sensor can receive the signals. If doing the above does not solve the problem, contact the manufacturer of the extenders for assistance.

Page 98

Dish 301 User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

ATTENTION SYMBOLS, WARNING SYMBOLS, AND GRAY BOXES

FOR YOUR SAFETY

Installing a DishPro or Legacy Receiver

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with a dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Use only attachments/accessories specified by the manufacturer.

12. Unplug this apparatus during lightning storms or when unused for long periods of time.

ABOUT SATELLITE TELEVISION

HOW TO USE THIS GUIDE

IF YOU NEED MORE ASSISTANCE

QUICK START GUIDE

STEP 1: ORDERING YOUR PROGRAMMING

STEP 2: FINDING PROGRAMS TO WATCH

Solar Interference

SATELLITE SIGNAL QUALITY

Parts of the System

THE RECEIVER FRONT PANEL

THE RECEIVER BACK PANEL

THE REMOTE CONTROL

REMOTE CONTROL BATTERIES

The Menus

THE MENU STRUCTURE

The Main Menu is the key to the menus. Each option on this menu displays another menu.

The Program Guide lists the available channels and programs. It also has a one-quarter screen video window that shows the last program you were viewing

THEME CATEGORIES MENU

FAVORITE LISTS MENU

PARENTAL AND SYSTEM LOCKS MENU

SYSTEM SETUP MENU

TIMER MENU

THE BROWSE BANNER

Using the System

BACK PANEL CONNECTIONS

USING THE REMOTE CONTROL

Note: You must program the remote to control your TV for the Mute button to work as described.

Note: The Browse Banner, like the Program Guide, shows information on programs in the future. It cannot show information on programs that have ended.

Using the Menus

OPENING THE MENUS

CLOSING THE MENUS

MENU OPTIONS

HIGHLIGHTING A MENU OPTION

SELECTING A MENU OPTION

LISTS OF CHOICES IN THE MENUS

HIGHLIGHTING A CHOICE IN A MENU LIST

SELECTING A CHOICE IN A MENU LIST

CANCELING A PROCEDURE

CHANGING CHANNELS

USING THE PROGRAM GUIDE

Note: Your Program Guide will look like one of the two shown here.

OPENING THE PROGRAM GUIDE

1. Press the Menu button to display the Main Menu.

2. Select the Program Guide option.

SELECTING A PROGRAM IN THE PROGRAM GUIDE

3. You may press the Information button for more information about the highlighted program.

4. Press the Cancel button to return to the Program Guide.

5. Press the Select button to change to the new channel.

6. You may press the Page Up or Page Down arrow button to scan, page by page, through the listing of channels.

7. Note: The remote must be in SAT mode to do this. Note: The use of these buttons in VCR mode is covered in the section

Note: The Program Guide can display programs scheduled for some time beyond the present, but cannot display programs that have ended.

CLOSING THE PROGRAM GUIDE

Displaying Program Information

USING THE PROGRAM BANNER

Note: Your Program Banner may look a bit different than the one shown here.

USING THE BROWSE BANNER

OPENING THE BROWSE BANNER

DISPLAYING INFORMATION ON OTHER PROGRAMS

1. Press the remote control Right arrow button to open the Browse Banner for the program that you are watching

2. Either: Enter the channel number for the program that you want, using the number pad buttons

3. Press the Right arrow button to display the next program. Press the Left arrow button to return to the current program.

4. You may press the Information button for more information about the program listed.