PRACTICAL USER’S GUIDE
FOR THE
ELECTRIC FIREPLACE
MODEL NUMBERS:
BF33STP/DXP
BF39STP/DXP
Write Your Remote
Control Code Number
Here:
Quality checked by:
Valued Customer,
We are pleased that you have chosen to purchase an electric fireplace
manufactured by Dimplex North America Ltd.
Over the years, valuable memories will occur around the warmth and
comfort of your hearth. Thank you for allowing our product to be the backdrop
for those special moments.
7206360300REV01
QUICK REFERENCE GUIDE FOR THE ELECTRIC
FIREPLACE
1. Prior to the first use of the fireplace verify the following:
• Are the circuit breakers for the fireplace on?
• Are the light bulbs in your fireplace loose? (to check, follow the
instructions for replacing the light bulbs under the maintenance
section of this manual)
2. The heater on your fireplace may emit a slight, harmless odor when
first used. This odor is a normal condition caused by the initial
heating of internal heater parts and will not occur again.
3. If your heater does not emit heat, ensure the large switch is on, the
wall thermostat is set above the current room temperature and any
wall switches for the unit are on. If this does not work, switch the unit
off for 5 minutes and try again. Consult operation section of your
practical users guide for further information.
4. The information regarding the model of your fireplace can be found
on the rating plate located under the logs in the lighting area.
5. If you have any technical questions regarding the operation of your
fireplace , or require service for your fireplace contact Dimplex North
America customer service at 1-888-DIMPLEX (1-888-346-7539).
CONTENTS
PAGE 1 Important Instructions
PAGE 2 Model and Serial Number
Information
PAGE 3 Bathroom Installation
PAGE 4 Operation
PAGE 5 Maintenance
PAGE 9 Accessories
PAGE 10 Warranty
IMPORTANT INSTRUCTIONS
SAVE THESE INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
1. Read all instructions before using this fireplace.
2. This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot
surfaces. The trim around the heater outlet becomes hot during heater operation. Keep
combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains
at least 3 feet (0.9m) from the front of the unit.
3. Extreme caution is necessary when any heater is used by or near children or invalids
and whenever the fireplace is left operating and unattended.
4. Do not operate any fireplace if the heater has malfunctioned, or if the fireplace has been
dropped or damaged in any manner.
5. Do not use outdoors
6. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this
may cause an electric shock or fire, or damage to the heater.
7. To prevent a possible fire, do not block air intake or exhaust in any manner.
8. All electrical heaters have hot and arcing or sparking parts inside. Do not use in areas
where gasoline, paint, or flammable liquids are used or stored or where the unit will be
exposed to flammable vapors.
9. Do not modify this fireplace. Use it only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock or injury to persons.
10. Do not burn wood or other materials in this fireplace.
11. Do not strike fireplace glass.
12. Always use a certified electrician for installation.
13. Disconnect all power coming to fireplace at main service panel before performing any
cleaning, or maintenance.
14. When transporting or storing the fireplace, keep in a dry place, free from excessive
vibration and store as to avoid damage.
NOTE: Procedures and techniques that are considered important enough to emphasize
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to
the equipment
WARNING: Procedures and techniques which, if not carefully followed, will expose he user to
the risk of fire, serious injury, illness or death
1
IMPORTANT INSTRUCTIONS
If you have any questions about our products please have the product model and serial
numbers available upon calling Dimplex customer service. To locate the model and serial
number labels see below.
Model Number
Firebox
Serial Number
Model Numbe
Serial Number
2