Digital Watchdog DWC-PTZ37XFM Quick User Guide

Safety Information

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

Important Safety Instructions

1. Read these instructions. - All these safety and operating instructions should be read before the product is installed or operated.

2. Keep these instructions. - The safety, operating and use instructions should be retained for future reference.

3. Heed all warnings. - All warnings on the product and in the operating instructions should be adhered to.

PREPARATION

The following items are included with the PTZ camera

37 Analog PTZ Dome Camera

In-Ceiling FLush Mount

DWC-PTZ37XFM

Quick Start Guide

Version 1.01

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference a this own expense.

To disconnect power from the mains, pull out the mains cord plug. When install the product, ensure that the plug is easily accessible.

CAUTION

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE

PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Warning Precaution

This symbol indicates that dangerous voltage consisting a risk of electric shock is present within this unit.

Warning

To prevent damage which may result in ﬁre or electric shock hazard, do not expose this appliance to rain or moisture.

Warning

Be sure to use only the standard adapter that is speciﬁed

in the speciﬁcation sheet. Using any other adapter could cause ﬁre, electrical shock, or damage to the product. Incorrectly connecting the power supply or replacing

battery may cause explosion, ﬁre, electric shock, or damage to the product. Do not connect multiple cameras to a single adapter.

Exceeding the capacity may cause excessive heat generation or ﬁre. Securely plug the power cord into the power receptacle.

Insecure connection may cause ﬁre. When installing the camera, fasten it securely and ﬁrmly.

A falling camera may cause personal injury. Do not place conductive objects (e.g. screw drivers, coins,

metal items, etc.) or containers ﬁlled with water on top of the camera. Doing so may cause personal injury due to ﬁre, electric shock, or falling objects. Do not install the unit in humid, dusty, or sooty locations.

Doing so may cause ﬁre or electric shock. If any unusual smells or smoke come from the unit, stop

using the product. Immediately disconnect the power source and contact the service center. Continued use in such a condition may cause ﬁre or electric shock. If this product fails to operate normally, contact the nearest

service center. Never disassemble or modify this product in any way. When cleaning, do not spray water directly onto parts of

10.

the product. Doing so may cause ﬁre or electric shock.

This exclamation point symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Precaution

Operating

• Before using, make sure power supply and all other parts are properly connected.

• While operating, if any abnormal condition or malfunction is observed, stop using the camera immediately and contact your dealer.

Handling

• Do not disassemble or tamper with parts inside the camera.

• Do not drop the camera or subject it to shock or vibration as this can damage the camera.

• Clean the clear dome cover with extra care. Scratches and dust can ruin the quality of the camera image.

Installation and Storage

• Do not install the camera in areas of extreme temperature, exceeding the allowed range.

• Avoid installing in humid or dusty environments.

• Avoid installing in places where radiation is present.

• Avoid installing in places where there are strong magnetic

• Avoid installing in places where the camera would be subject to strong vibrations.

• Never expose the camera to rain or water.

4. Follow all instructions. - All operating and use instructions should be followed.

5. Do not use this device near water. - For example: near a bath tub, wash bowl, kitchen sink, laundry tub, in a wet basement;

near a swimming pool; etc.

6. Clean only with dry cloth. - Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. - Slots and openings in

the cabinet are provided for ventilation, to ensure reliable operation of the product, and to protect it from over-heating. The openings should never be blocked by placing the product on bed, sofa, rug or other similar surface. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the manufacturer’s unstructions have been adhere to.

produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider

than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are

obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point

where they exit from the apparatus.

11.

12.

manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14.

such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Product Accessories

Safety Wire X2

Dome Cover

Quick Start Guide

In-Ceiling Housing

with PTZ Mechanism

Thank you for purchasing Digital Watchdog’s Super Speed Dome PTZ Outdoor Dome Camera. Before installing the camera, please verify your model and read this guide carefully.

CD with

User’s Manual

INSTALLATION

DETACH PTZ MECHANISM AND JUNCTION BOX COVER

By pressing down and holding up the hooks located on both sides of the PTZ Mechanism, detach PTZ Mechanism from the housing. Then, detach the junction box cover by pressing down the hooks on both sides of the junction box.

CONNECT THE WIRES AND TERMINAL BLOCKS

Connect the cables to terminal blocks and BNC located in the inner box of the junction box.

See “Installation - Cabling” in the next section.

Inner Box

Main Connector Port

Protocol, Address DIP Switch

RS-485 Port

BNC Video Port

Alarm Out

Power Port

Alarm In

INSERT THE IN-CEILING HOUSING

Insert the housing into the ceiling hole and press the edge of the housing against the ceiling.

INSERT THE IN-CEILING HOUSING

Fix the in-ceiling housing by turning the clip bolts located on the housing clockwise.

ATTACH THE DOME COVER

Attach the dome cover by xing the dome cover side hooks to the edge of the housing.

DETACH THE PROTECTION VINYL

Close the dome cover. Match the arrow mark on the dome cover and the housing.

DRILL THE HOLE ON THE CEILING

To install the in-ceiling housing in the ceiling, rst drill a 190mm diamter hole on the ceiling.

HOOK THE SAFETY WIRES

Connect one of the rings for the safety wire with the housing safety wire hanger to prevent the junction box cover from falling down. Then, connect the other ring with the hanger bolt of the ceiling.

TEL: (866) 446-3595 www.Digital-Watchdog.com / technicalsupport@dwcc.tv Technical Support Hours: Monday-Friday 9:00AM to 8:00PM EST

20150121

CLOSE THE JUNCTION BOX COVER

Close the junction box cover by attaching the junction box hooks to the side holes on the junction box cover.

INSERT THE PTZ MECHANISM

Insert the PTZ mechanism into the upper housing by aligning the hooks of the PTZ mechanism to the hook guides located on the housing.

Arrow Mark

Tighten four screws on the dome cover in the sequence shown in the image below.

To maintain the best sealing, the torque of each screw must be in the range of

0.5 ~ 1.0 N·m(0.3 ~ 0.73 lbf·ft).

CABLINGDIP SWITCH SETUP

Before installing the camera, set up the DIP switch to congure the Camera ID, communication protocol, located on the mount.

Interface Board

21 3 4 5 6 7 8

Protocol Setup Baud Rate Setup

RS-485

Termination Resistor

1. Communication Protocol Setup

Select the appropriate protocol with DIP switch combination.

Auto - Factory Default

21 3 4 5 6 7 8

PELCO-D

21 3 4 5 6 7 8

PELCO-P

21 3 4 5 6 7 8

SAMSUNG-E

21 3 4 5 6 7 8

Panasonic

21 3 4 5 6 7 8

GE(Kalatel)

21 3 4 5 6 7 8

AD(American Dynamics)

21 3 4 5 6 7 8

- When the setting is ‘Auto’ protocol, camera will automatically recognize SAMSUNG-E or PELCO-D / P protocol.

Any other DIP switch combinations will be recognized as Auto protocol.

- If you want to control the camera using a DVR or a keyboard controller, the protocol must be identical to the protocol set on the camera

- If you change the camera protocol by changing the DIP

the camera.

2. Communication Baud Rate Setup

Select the appropriate baud rate with DIP switch combination.

2400 BPS - Factory Default

21 3 4 5 6 7 8

4800 BPS

21 3 4 5 6 7 8

9600 BPS

21 3 4 5 6 7 8

19200 BPS

21 3 4 5 6 7 8

38400 BPS

21 3 4 5 6 7 8

3. RS-485 Termination Resistor

21 3 4 5 6 7 8

- Pin 8 is used for on/o of RS-485 termination.

- Normally, it must be OFF.

- When you have trouble with long daisy chain style connections, turn ON this termination switch on the last camera.

4. Camera ID Setup

Inner Box

The ID number of the camera is set using binary numbers. See the example below

Pin 1 2 3 4 5 6 7 8

1 2 4 8 16 32 64 128ID Value

ex) ID=5

ex) ID=10onooononooonoooooooo

- If you want to control a certain camera, you must match the camera ID with ‘CAM ID’ setting of DVR or keyboard controller.

- The range of Camera ID is 0~255.

- All cameras have a factory default Camera ID of 1.

- Camera ID will be eective without having to reboot the camera.

RS-485

(Keyboard Controller/DVR)

Power

Video Output

Connects to video output device such as a monitor using a BNC coaxial cable.

Power Connection

- Please check the correct rated power.

- The rated power is marked on the front of the inner box and the side of the PTZ mechanism.

Rate Power Current Consumption

AC 24V

Heater O: 24W, 1000mA | Heater On: 57W, 2400mA

RS-485

Video Output

Inner Box

BNC Cable

RS-485 Communication (Keyboard Controller/DVR)

To control multiple PTZ cameras at the same time, the RS-485 communication lines should be connected in parallel form as shown below.

RS-485

Keyboard Controller/DVR

#1 #2 #n

OUT1

OUT2

OUT3

OUT4

Alarm Output

Alarm Input

To use the alarm input, the type of sensor must be selected in OSD menu. Select from 'Normal Open' and 'Normal Close'. If sensor type is not selected properly, the alarm can be activated reversely.

The short circuit between the GND and Input pin

2 3 4 5 6 7 8

means alarm is activated.

N.O

In 1

COM

Activation

In 1

COM

In 1

COM

Alarm Input/Sensor

ALARM INPUT

GND1

Inner Box

2 3 4 5 6 7 8

ALARM INPUT

GND1

In 1

COM

In 8

Alarm Output

There are 4 alarm outputs, and all of them are the relay contact type. Polarity (AC/DC) and isolations between channels do not need to be taken into consideration. Make sure the power capacity of the relay contact matches the instructions written above.

OUT1

OUT2

OUT3

Alarm Output

Alarm Input

OUT4

Preset 95

Preset 95 is reserved for starting the camera’s OSD menu. For a complete list of all the reserved presets, see the manual.

Accessing the OSD Menu

Le

Down

Using mouse, click on area of the screen

Select Full Screen view on the selected PTZ camera.

Right-Click the screen & Select ‘PTZ’

Right-Click the screen again, & select ‘Preset’

Enter 95 to access the OSD menu

labeled: UP: to scroll up the menu DOWN: to scroll down the menu Left: Vertically move from one edit tab to the one to its left RIGHT: Vertically move from one edit tab to the one to its right.

To move to a sub-menu Once you have selected the sub-menu you want to enter, scroll the mouse’s wheel forward.

To exit a sub-menu When you have completed all desired modifications, scroll the mouse’s wheel forward to save changes, or backwards to return to the Root menu and cancel all changes

Right

A preset is a per-defined position for the camera. Users can setup 127 presets (1 ~ 128) excluding 95, which is reserved for menu access. If a selected preset is already defined, the camera will move to the per-defined position, and preset’s information will appear. If a selected preset is not defined, UNIDENTIFIED will appear.

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK EXIT

In the Root Menu, go to Function Setup> Preset Setup

PRESET SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

PRESET NO.

EDIT SCENE>

BACK EXIT

Enter the Preset number you wish to modify and select Edit Scene.

EDIT SCENE -PRESET1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MOVE TO TARGET POSITION [NEAR:SELECT/FAR:CANCEL]

Move the camera to the desired position. Using the mouse’s wheel, scroll near to save location; scroll far to cancel all changes.

PRESET SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

PRESET NO.

EDIT SCENE>

< <LABEL> CLR PRESET CAM ADJUST ALARM OUT

BACK EXIT

Once a Preset has been setup, users can edit it, change the preset’s label, clear the preset’s previous selections, adjust the camera’s settings, and setup an alarm output.

UNDEFINED

0/0/x1/E

CANCEL GENERAL

- - - -

By using the scan function, you can make the camera move repeatedly between

2 presets.

When the scan function runs, the camera moves between preset 1 and preset 2 CW(Clockwise). Then the camera moves from preset 2 back to preset 1 CCW (Counterclockwise). Users can setup 1~8 different scans. To setup a scan, at least two (2) presets must be setup.

2nd POS.

2. CCW direction

1. CW direction

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK EXIT

1st POS.

In the Root Menu, go to Function Setup> Scan Setup

SCAN SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

SCAN NO.

ST POS.

1 2ND POS.

SCAN SPEED CLEAR SCAN

BACK EXIT

NOT USED NOT USED

/SEC

CANCEL

Set up the 2 position for scan function. If a selected preset is not defined, ‘UNDEFINED’ will be displayed as shown.

The Pattern function is a path created by the user and repeated for an assigned time. 4 Patterns are available with up to 1,000 communication commands per pattern.

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK EXIT

In the Root Menu, go to Function Setup> Pattern Setup

PATTERN SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

PATTERN NO.

CLEAR PATTERN

EDIT PATTERN>

BACK EXIT

Select the pattern number you wish to setup. If a selected pattern is not defined, ‘UNDEFINED’ will be displayed as shown.

EDIT PATTERN 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MOVE TO START POSITION [NEAR:START/ FAR:CANCEL]

By using joystick, move the camera to the start position with appropriate zoom. Using the mouse’s wheel, scroll near to save and start recording, or far to cancel all changes.

EDIT PATTERN 1

[NEAR:SAVE / FAR:DELETE]

Move the camera using the Joystick controller or the computer mouse in the desired pattern. The total memory size is displayed in the form of a bar. Using the mouse's wheel, scroll bear to save pattern, or scroll far to cancel all changes.

1 UNDEFINED CANCEL

0/0/x1/E

In 1

N.C

COM

The group function allows you to run a sequence of presets, patterns, and/or scans. Maximum 8 groups can be stored, with each group including a

maximum of 20 different actions.

To setup a group, setup at least 1 preset, scan and pattern.

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK EXIT

In the Root Menu, go to Function Setup> Group Setup

EDIT GROUP 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

NO. ACTION NO. DWELL OPT

- - - - - - - - - - - - - - - - - - - - - - - - - -

NONE

2 NONE 3 NONE 4 NONE 5 NONE

- - - - - - - - - - - - - - - - - - - - - - - - - -

SAVE

[NEAR:EDIT ACT]

CANCEL

[FAR :EDIT END]

Select the first action in the group. Click with the mouse on the right side of the screen to enter edit mode.

EDIT GROUP 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

NO. ACTION NO. DWELL OPT

- - - - - - - - - - - - - - - - - - - - - - - - - -

PATTERN 1 00:0

2 NONE 3 NONE 4 NONE 5 NONE

- - - - - - - - - - - - - - - - - - - - - - - - - -

SAVE CANCEL

Using the mouse, continue editing the desired information. Enter the action’s number, Dwell time between each action, and the number of repetitions under OPT.

3 1

[ :

MOVE CURSOR

[ : CHANGE VAL.]

]

GROUP SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

GROUP NO.

CLEAR GROUP <

EDIT GROUP>

BACK EXIT

Select the Group you wish to modify. If a group is not defined, ‘UNDEFINED’ will be displayed as shown.

EDIT GROUP 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

NO. ACTION NO. DWELL OPT

- - - - - - - - - - - - - - - - - - - - - - - - - -

1 2 NONE 3 NONE 4 NONE 5 NONE

- - - - - - - - - - - - - - - - - - - - - - - - - -

SAVE CANCEL

Using the mouse, click on the top and bottom of the screen to scroll down the options. Select from Preset, Pattern, Scan. Click on the right side of the screen to save selection and move to the next tab to the right.

EDIT GROUP 1

- - - - - - - - - - - - - - - - - - - - - - - - - - -

NO. ACTION NO. DWELL OPT

- - - - - - - - - - - - - - - - - - - - - - - - - -

1 2 NONE 3 NONE 4 NONE 5 NONE

- - - - - - - - - - - - - - - - - - - - - - - - - -

SAVE CANCEL

When you finish setting up an ACTION, press Near or Enter key to one-upper-level menu. Move to the next action and repeat setup as necessary. When you have completed entering all desired actions, scroll near to save changes, or far to cancel all changes.

1 UNDEFINED CANCEL

NONE

[ :

MOVE CURSOR

[ : CHANGE VAL.]

PATTERN 1 00:0

[NEAR:EDIT ACT] [FAR :EDIT END]

]

3 1

Activation

In 1

COM

SCHEDULE SETUPGROUP SETUPPATTERN SETUPSCAN SETUPPRESET SETUPOSD MENU

The schedule function allows running an appropriate function like preset, scan, pattern, group, home move at designated day and time. To setup a schedule, at least 1 Preset, 1 scan, 1 pattern, and 1 group should be setup.

FUNCTION SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

BACK EXIT

In the Root Menu, go to Function Setup> Schedule Setup

SCHEDULE SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MASTER ENABLE OFF DAY TIME ACT NO ON

ALL 00:00 HOM OFF

1 2 UNDEFINED 3 UNDEFINED 4 UNDEFINED 5 UNDEFINED 6 UNDEFINED 7 UNDEFINED BACK

Select the days of the week you wish to set for this schedule. Select from All, WKD (Every day except Saturday and Sunday), or Sun~Sat. When you are done, click on the right corner of the screen to move to the next edit section.

SCHEDULE SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MASTER ENABLE OFF DAY TIME ACT NO ON

UNDEFINED

1 2 UNDEFINED 3 UNDEFINED 4 UNDEFINED 5 UNDEFINED 6 UNDEFINED 7 UNDEFINED BACK

Select the schedule you wish to modify, and using the mouse’s wheel, scroll near to enter Edit mode.

SCHEDULE SETUP

- - - - - - - - - - - - - - - - - - - - - - - - - - -

MASTER ENABLE ON DAY TIME ACT NO ON

MON 01:20 HOM ON

1 2 WED 07:00 PRS 1 3 THU 11 4 ALL 1 5 UNDEFINED 6 UNDEFINED 7 UNDEFINED BACK

Continue to edit the time of the day, the act you wish to run at that time (home, preset, pattern, scan, group), select the act no for a specific action. When you are complete, to enable the schedule select ON. Using the mouse’s wheel, scroll near to save changes or far to cancel. To enable the camera to start running the schedules, make sure the specific schedule is enabled, and also MASTER ENABLE on the top of the screen is ON.

:40 SCN 3 ON

2:00 SCN 1 ON

2 ON

TEL: (866) 446-3595 www.Digital-Watchdog.com / technicalsupport@dwcc.tv Technical Support Hours: Monday-Friday 9:00AM to 8:00PM EST