VENTED DECORATIVE APPLIANCE
OWNER’S OPERATION AND INSTALLATION MANUAL
ANSI Z21.60-2003
CSA 2.26-2003
APPROVED
MODELS VTD-18NV-JHB, VTD-18PV-JHB, VTD-24NV-JHB,
VTD-24PV-JHB, VTD-30NV-JHB AND VTD-30PV-JHB
WARNING: If the information in this manual is not fol-
lowed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance
CONSUMER: Retain this manual for future reference.
For more information, visit www.desatech.com
TABLE OF CONTENTS
Safety Information ............................................... 2
Product Identication ........................................... 4
Local Codes......................................................... 5
Unpacking............................................................ 5
Product Features ................................................. 5
Optional Accessories ........................................... 5
Installation ........................................................... 5
Operating Appliance .......................................... 10
Inspecting Burners............................................. 12
Cleaning and Maintenance ................................ 12
SAFETy INFORMATION
Specications .................................................... 12
Troubleshooting ................................................. 13
Service Hints ..................................................... 17
Technical Service............................................... 17
Replacement Parts ............................................ 17
Accessories ....................................................... 17
Wiring Diagrams ................................................ 17
Illustrated Parts Breakdown and Parts List........ 18
Warranty Information ...........................Back Cover
WARNING: Improper installation, adjustment, al-
teration, service or main-
tenance can cause injury
or property damage. Refer
to this manual for correct
installation and operational procedures. For assis-
tance or additional infor-
mation consult a qualied
installer, service agency
or the gas supplier.
This appliance may be in-
stalled in an aftermarket,*
per man ent ly loc ate d,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
WARNING: This appli-
ance is for installation
only in a solid-fuel burning masonry or UL127
factory-built fireplace,
constructed of noncom-
bustib le material and
connected to a working
ue. (See page 6 for minimum ue opening.)
WARNING: This is a gasfired heater. It uses air
(oxygen) from the room in
which it is installed. Provisions for adequate combustion and ventilation air
must be provided. Refer
to the National Fuel Gas
Codes, ANSI Z233.1/NFPA
54, Section 5.3, Air for Combustion and Ventilation.
State of Massachusetts:
The in stall at ion m ust
be made by a licensed
plumber or gas tter in
the Commonwealth of
Massachusetts.
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114370-02C2
SAFETy INFORMATION
Continued
WARNING: This product con-
tains and/or generates chemicals
known to the State of California
to cause cancer or birth defects
or other reproductive harm.
WARNING: Keep ue open
when operating unit.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate
or service this log set. Improper use
of this log set can cause serious
injury or death from burns, re,
explosion, electrical shock and
carbon monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of carbon
monoxide poisoning resemble the u, with headaches, dizziness or nausea. If you have these signs,
the log set may not be working properly. Get fresh
air at once! Have log set serviced. Some people
are more affected by carbon monoxide than others.
These include pregnant women, people with heart
or lung disease or anemia, those under the inuence
of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and pro-
pane/LP gas are odorless. An odor-making agent
is added to the gas. The odor helps you detect a gas
leak. However, the odor added to the gas can fade.
Gas may be present even though no odor exists.
Make certain you read and understand all warnings.
Keep this manual for reference. It is your guide to
safe and proper operation of this log set.
WARNING: Any change to
this log set or its controls can
be dangerous.
WARNING: Do not use a blower insert, heat exchanger insert or
other accessory not approved for
use with this appliance.
WARNING: This appliance is
equipped for use with type of gas
indicated on rating plate.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.
Appliance base assembly becomes very hot when running.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Log set
will remain hot for a time after
shutdown. Allow surface to cool
before touching.
Carefully supervise young chil-
dren when they are in the room
with log set. When using handheld remote accessory keep selector switch in the OFF position
to prevent children from turning
on burners with remote.
You must operate this log set with
a replace screen in place. Make
sure replace screen is closed
before running log set.
114370-02C 3
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SAFETy INFORMATION
Continued
Keep the log set area clear and
free from combustible materials,
gasoline and other ammable
vapors and liquids.
Children and adults should be
alerted to the hazard of high temperature and should stay away to
avoid burns or clothing ignition.
1. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use
any phone in your building
• immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions
• if you cannot reach your gas supplier, call
the re department
3. Never install the log set
• in a recreational vehicle
• where curtains, furniture, clothing or other
ammable objects are less than 42" from the
front, top or sides of the log set.
• in high trafc areas
• in windy or drafty areas
4. Before installing in a solid fuel burning replace, the chimney ue and rebox must be
cleaned of soot, creosote, ashes and loose paint
by a qualied chimney cleaner. Creosote will
ignite if highly heated. Inspect chimney ue
for damage. If damaged, repair ue before
operating appliance.
5. Do not operate heater if any log is broken. Do
not operate heater if a log is chipped (dimesized or larger).
6. This log set is designed to be smokeless. If
logs ever appear to smoke, turn off appliance
and call a qualied service person. No te:
During initial operation, slight smoking could
occur due to log curing and the burning of
manufacturing residues. You may wish to add
more ventilation by opening a window.
7. To reduce the creation of soot, follow the instructions in Cleaning and Maintenance, page 12.
8. The installation and provisions for combustion
and ventilation air must conform with the Na-
tional Fuel Gas Codes, ANSI Z233.1/NFPA 54,
Section 5.3, Air for combustion and Ventilation.
9. To prevent performance problems, do not
use propane/LP fuel tank of less than 100 lb.
capacity (propane/LP units only).
10. Do not run log set
• where ammable liquids or vapors are used
or stored
• under dusty conditions
11. Do not burn solid fuel in the replace after
installing the log set. Do not use this log set
to cook food or burn paper or other objects.
12. Do not use heater if any part has been exposed
to or under water. Immediately call a qualied
service technician to inspect the room heater
and to replace any part of the control system and
any gas control which has been under water.
13. Turn log set off and let cool before servicing,
installing or repairing. Only a qualied service
person should install, service or repair log set.
14. Prov ide adeq ua te clearan ce s around air
openings.
PRODUCT
IDENTIFICATION
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this appliance
may result in property damage
or personal injury.
Log Set
Assembly
Grate
Piezo
Ignitor
Ceramic
Burner
Chassis
Assembly
Figure 1 - Product Identication
Control
Knob
ON/OFF
Switch
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114370-02C4
LOCAL CODES
Install and use log set with care. Follow all local
codes. In the absence of local codes, use the lat-
est edition of the National Fuel Gas Code ANSI
Z223.1/NFPA 54*
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Battery march park
Quincy, MA 02269
UNPACkINg
CAUTION: Do not remove the
data plates from the grate assembly. The data plates contain
important warranty and safety
information.
1. Remove log set assembly from carton. Note: Do
not pick up assembly by logs. This could damage
unit. Always handle assembly by grate.
2. Remove control cover oor media components.
3. Remove all protective packaging applied to log
set for shipment.
4. Check all items for any shipping damage. If
damaged, promptly inform dealer where you
bought appliance.
PRODUCT FEATURES
This unitized log set is tested and approved to
ANSI Z21.60-2003 and CSA 2.26-2003 as a vented
decorative appliance.
PIEzO IGNITOR
This unit has a piezo ignitor. This system requires
no matches, batteries or other sources to light
appliance.
OPTIONAL ACCESSORIES
• VTD-HLCN/P - Converts valve from ON/OFF
to HI/LO
• OFSM-RCN/P - Converts valve from ON/OFF
to HI/LO for use with hand-held ON/OFF
remote (included)
• OF-RC - Converts ON/OFF valve for use with
hand-held ON/OFF remote
See Accessories, page 17.
INSTALLATION
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creosote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within
the house. Inspect chimney ue
for damage. If damaged, repair
ue damper before operating
appliance.
WARNING: Make sure selec-
tor switch is in the OFF position
before installing appliance.
NOTICE: Installation, service and
repair of this appliance must be
performed by a qualied installer,
service agency, company or
gas supplier experienced with
this type of gas appliance. Only
factory authorized components
listed in these instructions may
be used in accordance with the
manufacturer's instructions and
all codes and requirements of
the authority having jurisdiction.
Any modications to or use of
unauthorized components or
accessory items will void the
manufacturer’s warranty and may
result in a hazardous condition.
WARNING: Do not place lava
rocks and log scraps on burner.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP)
for your unit. If your gas supply is not correct, DO
NOT install this into your replace. See the dealer
where you bought the appliance for proper type.
114370-02C 5
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INSTALLATION
Continued
WARNING: This appliance
is equipped for (natural or propane/LP) gas. Field conversion
is not permitted.
INSTALLATION AND CLEARANCES
The charts in Figure 2 indicate technical information
regarding the installation of your gas log set. Please
make sure that all of the specications shown are
applicable before installation is attempted.
MINIMUM FIREBOX SIzES
MODEL
VTD-18NV-JHB
VTD-18PV-JHB
VTD-24NV-JHB
VTD-24PV-JHB
VTD-30NV-JHB
VTD-30PV-JHB
29 3/4" 20" 15 1/2" 18"
*At depth indicated
BURNER ORIFICE
LOG
SIzE
NATURAL PROPANE/LP
INCHES NO. INCHES NO.
18" 0.1495 25 0.0935 42
24" 0.1570 22 0.0980 40
30" 0.1660 19 0.1015 38
SPECIFICATIONS (W.C.)
FUEL INLET PRESSURE
MIN. MAX.
NG 5" 10.5" 3.5
LP 11" 14" 10
Figure 2 - Technical Information Charts
FLUE OPENING SPECIFICATIONS
Note: This vented appliance must be installed
only in a solid-fuel burning replace constructed
of noncombustible material. The replace must
include a ue and venting system with the minimum openings shown in Figure 3.
BACK
WIDTH
FRONT
WIDTH*
DEPTH
28" 16" 14" 18"
36" 27" 18" 18"
MANIFOLD
PRESSURE
HEIGHT
MINIMUM
BTU
MODEL BURNER
VTD-18NV-JHB
VTD-18PV-JHB
VTD-24NV-JHB
VTD-24PV-JHB
VTD-30NV-JHB
VTD-30PV-JHB
INPUT
18" Ramp 59,000 8" dia.
24" Ramp 69,000 8" dia.
30" Ramp 74,000 8" dia.
VENT
OPENING
Figure 3 - Specications
VENTING SPECIFICATIONS FOR
INSTALLATION
The replace chimney ue and vent must be drafting properly. To check the vent for proper drafting:
Light a tightly rolled newspaper on one end and
place it at the inside front edge of the replace.
Observe the smoke and be sure the vent is properly
drawing it up the chimney. If the smoke spills out
into the room, extinguish the ame and remove any
obstruction until proper venting is achieved.
The chimney ue must have a minimum free air
opening of 43" during operation of this log set.
A damper clamp is provided to x the damper in
position.
The minimum ue sizes shown in Figure 2 are
based on a 6' chimney height using round pipe. Your
minimum ue size will vary based on input rate and
chimney height. Refer to the National Fuel Gas Code
ANSI Z223.1/NFPA 54, Section 6.6, for details.
INSTALLING DAMPER CLAMP
Secure the damper stop clamp to the edge of the
damper as shown in Figure 4. If for any reason this
clamp doesn't work on your replace, another suitable clamp or permanent stop must be installed, or
the damper blade must be cut or removed.
Damper
Clamp
Damper
Masonry
Fireplace
Figure 4 - Attaching Damper Clamp
Damper
Damper
Clamp
Damper
Manufactured
Fireplace
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114370-02C6
INSTALLATION
Continued
INSTALLING APPLIANCE
ASSEMBLY
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access
to appliance control panel. This
will insure adequate air ow and
guard against sooting and controls being damaged. Raise replace oor with noncombustible
material. Make sure material is
secure.
CAUTION: Do not pick up appliance assembly by logs. This
could damage unit. Only handle
assembly by grates.
IMPORTANT: Make sure the appliance is level. If
unit is not level, unit will not work properly.
Installation Items Needed
• control cover kit (provided with appliance)
• approved exible gas hose and ttings (provided
with appliance) (if allowed by local codes)
• se al an t (resis ta nt to pro pa ne /LP gas , not
provided)
1. Apply pipe joint sealant lightly to male
threads of gas tting (not provided). Connect
approved exible gas hose to inlet side of gas
control valve (see Figure 5).
2. Position appliance in replace.
3. Connect to gas supply. See Connecting To Gas
Supply.
Flexible Gas Hose
(If Allowed by Local Codes)
Gas
Control
Valve
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 3/8" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied service person must connect heater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LP replace directly to
the propane/LP supply. This unit
requires an external regulator
(not supplied). Install the external regulator between the unit
and propane/LP supply
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This gas
is commonly known as wellhead
gas.
Installation Items Needed
Before installing log set, make sure you have the
items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved exible gas line with gas connector
(if allowed by local codes) (provided)
* A CSA design-certied equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certied equipment shutoff valve from your
dealer. See Accessories, page 17.
Figure 5 - Attaching Flexible Gas Hose to
114370-02C 7
Gas Control Valve
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INSTALLATION
Continued
For propane/LP units, the installer must supply
an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11 and 14 inches
of water. If you do not reduce incoming gas pressure, regulator damage could occur. Install external
regulator with the vent pointing down as shown in
Figure 6. Pointing the vent down protects it from
freezing rain or sleet.
CAUTION: Use only new, black
iron or steel pipe. Internally-tinned
copper tubing may be used in
certain areas. Check your local
codes. Use pipe of 1/2" diameter
or greater to allow proper gas volume to heater. If pipe is too small,
undue loss of volume will occur.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from log set (see
Figure 7).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to
the appliance.
Check your building codes for any special requirements for locating equipment shutoff valve
to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could result
in clogged heater valves.
Propane/LP
Tank
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment trap in
supply line as shown in Figure 7. Locate sediment
trap where it is within reach for cleaning. Install in
piping system between fuel supply and appliance.
Locate sediment trap where trapped matter is not
likely to freeze. A sediment trap traps moisture and
contaminants. This keeps them from going into
heater controls. If sediment trap is not installed or
is installed wrong, heater may not run properly.
CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting it
to gas piping and/or ttings.
CSA Design-Certied
Equipment Shutoff
Valve with 1/8" NPT
Tap*
Approved
Flexible Gas
Hose (If allowed
by local codes)
3" Min.
Pipe Cap Tee
Nipple Joint
Sediment Trap
Figure 7 - Gas Connection
* Purchase the optional CSA design-certied shutoff
valve from your dealer. See Accessories, page 17.
** Minimum inlet pressure for purpose of input
adjustment.
Propane/LP Gas
From External
Regulator (11"
W.C.** to 14" W.C.
Natural Gas
From Gas Meter
(5" W.C.** to 10.5"
W.C. Pressure)
External
Regulator with
Vent Pointing
Down
Figure 6 - External Regulator with Vent
Pointing Down
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114370-02C8
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detection uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 8).
2. Pressurize supply piping system by either using compressed air or opening main gas valve
located on or near gas meter.
3. Check all joints from gas meter to equipment
shutoff valve for natural gas or propane/LP
supply to equipment shutoff valve for propane/
LP (see Figure 9 or 10). Apply noncorrosive
leak detection uid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Open
Closed
CAUTION: Make sure ex-
ternal regulator has been installed between propane/LP
su pply and applianc e. See
guidelines under Connecting to
Gas Supply, page 7.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its individual
equipment shutoff valve from gas supply
piping system. Pressure in excess of 1/2 psig
will damage appliance regulator.
2. Cap off open end of gas pipe where equipment
shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas,
or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection uid to gas
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect log set and equipment shutoff
valve to gas supply. Check reconnected ttings for leaks.
Figure 8 - Equipment Shutoff Valve
Propane/LP
Tank
Figure 9 - Checking Gas Joints
(Propane/LP Gas Only)
Gas Meter
Figure 10 - Checking Gas Joints
(Natural Gas Only)
Equipment
Shutoff Valve
Control Valve
Location
Equipment
Shutoff Valve
Control Valve
Location
114370-02C 9
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INSTALLATION
Continued
PRESSURE TESTING APPLIANCE GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 8,
page 9).
2. Open main gas valve located on or near gas
meter for natural gas or open propane/LP
supply tank valve.
3. Make sure control knob of appliance is in the
OFF position.
4. Check all joints from equipment shutoff valve
to gas control (see Figures 9 or 10, page 9).
Apply noncorrosive leak detection uid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light appliance (see Operating Appliance).
Check all other internal joints for leaks.
7. Turn off appliance (see To Turn Off Gas to
Appliance, page 11)..
OPERATINg APPLIANCE
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: Keep ue open
when operating unit.
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the oor because some gas is heavier than
air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use
any phone in your building.
• Immediately call your gas supplier from
a neig h bor ’s phon e. Fo llo w the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call
the re department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, don’t
try to repair it, call a qualied service technician or gas supplier. Force or attempted
repair may result in a re or explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualied service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
LIGHTING
INSTRUCTIONS
NOTICE: During initial operation of new appliance, metallic
components may emit an odor as
paint and assembly compounds
are heated and cure. Be sure
to provide adequate fresh air if
odors are detected.
WARNING: Damper handle
will be hot if appliance has been
running.
CAUTION: A mild gas ash
may occur within 10 seconds of
normal shutdown of this appliance. Remain clear of the hearth
area for the entire shutdown process to avoid possible injury.
1. STOP! Read the safety information in
column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Set selector switch in the OFF position.
4. Press in and turn control knob clockwise
to the OFF position (see Figure 11,
page 11).
WARNING: Burners will
come on automatically within
one minute when the selector
switch is in the ON position after
the pilot is lit.
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114370-02C10
OPERATINg APPLIANCE
Continued
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the oor.
If you smell gas, STOP! Follow “B” in the
safety information, page 10. If you don’t
smell gas, go to the next step.
6. Press in and turn control knob counterclockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 11).
Note: You may be running this appliance
for the rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
If needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure.
8. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob.
• If control knob does not pop out when
released, contact a qualied service person
or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob counterclockwise to the ON position.
10. Wait one minute and switch selector switch
to the ON position to light burners. Note:
AUTO is not functional.
Control Knob
Ignitor
ON/OFF
Switch
11. Set ame adjustment knob to any level
between HI and LO. Optional conversion
kit only.
Note: Unit is shipped from the factory with
preset ame and manual on/off switch only
(see Accessories on page 17 for complete list
of accessories and conversion kits).
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
WARNING: Make sure the
selector switch is in the OFF
position when you are away
from home for long periods of
time. Appliance will come on au-
tomatically with selector switch
in the ON position.
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Appliance
1. Turn control knob clockwise to
the OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote: Set se-
lector switch in the OFF position to prevent
draining battery.
Shutting Off Burner Only (pilot stays lit)
You may shut off the burners and keep the pilot
lit by doing one of the following:
1. Turn control knob clockwise to
the PILOT position.
2. Use remote control manual OFF button.
3. Set selector switch in the OFF position.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, page 10.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob. Now follow steps 9 through
11 under Lighting Instructions.
Figure 11 - Control Knob and Ignitor Button
114370-02C 11
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INSPECTINg BURNERS
BURNER FLAME PATTERN
Check ame pattern often. Figure 12 shows correct
burner ame pattern.
NOTICE: Do not mistake orange
ames with yellow tipping. Dirt
or other ne particles are burned
by appliance, causing brief
patches of orange ame.
If burner ame pattern is incorrect, as shown in
Figure 13
• turn appliance off (see To Turn Off Gas to
Appliance
• see Troubleshooting, page 13
Figure 12 - Correct Burner Flame Pattern
Yellow
Tipping
Figure 13 - Incorrect Burner Flame
Pattern
CLEANINg AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burner and circulating air passageways of
replace clean. Inspect these
areas of replace before each
use. Have replace and chimney
inspected yearly by a qualied
service person. Fireplace may
need more frequent cleaning due
to excessive lint from carpeting,
bedding material, pet hair, etc.
SPECIFICATIONS
VTD-18NV-JHB
• Rating (Variable): 59,000 Btu/Hr
• Type Gas: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5.0" W.C.
VTD-24NV-JHB
• Rating (Variable): 69,000 Btu/Hr
• Type Gas: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5.0" W.C.
VTD-30NV-JHB
• Rating (Variable): 74,000 Btu/Hr
• Type Gas: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5.0" W.C.
VTD-18PV-JHB
• Rating (Variable): 59,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 10" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
VTD-24PV-JHB
• Rating (Variable): 69,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 10" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
VTD-30PV-JHB
• Rating (Variable): 74,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 10" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
*For purpose of input adjustment
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114370-02C12
TROUBLESHOOTINg
WARNING: Turn off log set and let cool before servicing. Only a
qualied service person should service and repair log set.
CAUTION: Never use a wire, needle, or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at pilot
When ignitor button is pressed,
there is spark at pilot but no
ignition
POSSIBLE CAUSE REMEDY
1. Ignitor electrode not con-
nected to ignitor cable
2. Ign itor ca ble pin che d or
wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned
wrong or broken
1. Ga s suppl y turned o ff or
eq uip men t shu toff va lve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (propane/LP only)
6. Pilot is clogged
7. Gas regulator setting is not
correct
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Tighten nut hol di ng piez o
ignitor to base panel of log
set. Nut is located behind base
panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace ignitor electrode
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while in
PILOT position
4. Continue holding down control knob. Repeat igniting operation until air is removed
5. Contact local propane/LP gas
company
6. Clean pilot (see Cleaning and
Maintenanc e, page 12) or
replace pilot assembly
7. Replace gas regulator
114370-02C 13
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OBSERVED PROBLEM
Pilot lights but ame goes out
when control knob is released
TROUBLESHOOTINg
POSSIBLE CAUSE REMEDY
1. C o n trol knob not full y
pressed in
2. Control knob not pressed in
long enough
3. Safe t y in t erlo c k sy s tem
has be en triggered
4. Equipment shutoff valve not
fully open
5. Pilot flame not touch ing
th ermoc oup le, whic h allows thermocouple to cool,
causin g pilot flame to go
out. This problem could be
caused by one or both of the
following:
A) Low gas pressure
B) Dirty or partially clogged
pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Press in control knob fully
2. After pilot lights, keep control
3. Wait one minute for safety in-
4. Fully open equipment shutoff
5. A) Contact local natural or
B) Clean pilot (see Cleaning
6. Hand tighten until snug, then
7. Replace pilot assembly
8. Replace control valve
knob pressed in 30 seconds
terlock system to reset. Repeat
ignition operation
valve
propane/LP gas company
and Maintenance, page 13) or
replace pilot assembly
tighten 1/4 turn more
One or both burner does not light
after ODS/pilot is lit
Delayed ignition of burner
Burner backring during combustion
1. Inlet gas pressure is too low
2. Burner orice clogged
3. Mislocated crossover tube
4. Rem ote se lec tor in OFF
position
5. Wire disconnected from gas
control
1. Manifol d pres su re is too
low
2. Burner orice clogged
3. Mislocated crossover tube
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
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1. Contact local natural or pro-
pane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 12)
or replace burner orice
3. Con tac t qual ifi ed se rvic e
person
4. Put remot e selector in ON
position
5. See Wiring Diagram, page 17
1. Contact local natural or pro-
pane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 12)
or replace burner orice
3. Con tac t qual ifi ed se rvic e
person
1. Clean burner (see Cleaning
and Maintenance, page 12)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
114370-02C14
OBSERVED PROBLEM
Orange ame in burner during
burner combustion
TROUBLESHOOTINg
Continued
POSSIBLE CAUSE REMEDY
1. Not enough air
2. Gas regulator defective
1. Ch ec k b ur ne r for dirt and
2. Replace gas regulator
debris. If found, clean burner
(see Cleaning and Mainte-
nance, page 12)
Slight smoke or odor during
initial operation
Appliance produces a whistling
noise when burners are lit
White powder residue forming
within burner box or on adjacent
walls or furniture
Remote does not function
Appliance produces a clicking/
ticking noise just after burners
are lit or shut off
1. Res idues from man ufa cturing processes and logs
curing
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on appliance blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Battery is not installed. Battery power is low
1. Metal expanding while heating or con tra cti ng whil e
cooling
1. Problem will stop after a few
hours of operation
1. Tu rn co ntro l kno b to LO
position and let warm up for
a minute
2. Operate burners until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company
3. Observe minimum installation
clearances (see page 6)
4. Clean burners (see Cleaning
and Maintenance, page 12)
or replace burner orice
1. Turn appliance off when using
furniture polish, wax, carpet
cleaners, or similar products
1. Replace batteries in receiver
and remote control
1. This is common with most
appliances. If noise is excessive, contact qualied service
person
114370-02C 15
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TROUBLESHOOTINg
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating log set where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
Appliance produces unwanted
odors
POSSIBLE CAUSE
1. Appliance burning vapors
from paint, hair spray, glues,
cleaners, chemicals, new carpet, etc. (See IMPORTANT
statement above)
2. Low fuel supply (propane/LP
only)
3. Gas leak. See Warning
stat e m e n t a t t o p of
page
REMEDY
1. Open ue to maximum. Stop
using odor causing products
while appliance is running
2. Rell supply tank (propane/LP
only)
3. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 9)
Appliance shuts off in use (ODS
operates)
Gas odor even when control knob
is in OFF position
Gas odor during combustion
1. Not enough fresh air is avail-
able
2. Low line pressure
3. O D S /p i l ot i s p a rt i a ll y
clogged
1. Gas leak. See Warning
stat e m e n t a t t o p of
page
2. Control valve or gas control
defective
1. Fore i gn matte r be t ween
control valve and burner
2. Gas leak. See Warning
stat e m e n t a t t o p of
page
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1. Open window and/or door for
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. Clean ODS/pilot (see Cleaning
and Maintenance, page 13)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 9)
2. Replace control valve or gas
control
1. Take apart gas tub in g and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 9)
114370-02C16
SERVICE HINTS
A
U
T
O
O
F
F
ON
Thermopile
When Gas Pressure is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• (for propane/LP units) propane/LP gas supply
may be low
You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier.
ACCESSORIES
Purchase these appliances from your local dealer.
If they can not supply these accessories, call DESA
at 1-866-672-6040 for referral information. You
can also write to the address listed on the back
page of this manual.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA’s
Technical Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESA’s technical services web
site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call DESA’s
Technical Service Department at 1-866-672-6040.
When calling DESA, have ready
• your name and address
• model and serial numbers of your log set
• how log set was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA at 1-866-672-6040 for referral information.
When calling DESA, have ready
• model number of your log set
• the replacement part number
EqUIPMENT SHUTOFF VALVE
GA5010
Equipment shutoff valve with 1/8" NPT tap. Fits
1/2" pipe.
LAVA ROCK - GA6060
(Not Shown)
Order when additional rock is desired (1.8 lb. bag).
DAMPER CLAMP - GA6080
(Not Shown)
Permanently opens chimney flue damper for
vented operation.
ON/OFF REMOTE CONVERSION KIT
OF-RC
Converts ON/OFF valve for use with hand-held
ON/OFF remote
HI/LO CONVERSION KIT
VTD-HLCN (NG), VTD-HLCP (LP)
Converts valve from ON/OFF to HI/LO
ON/OFF - HI/LO REMOTE
CONVERSION KIT - OFSM-RCN (NG)
OFSM-RCP (LP)
Converts valve from ON/OFF to HI/LO for use
with hand-held ON/OFF remote (included)
WIRINg DIAgRAMS
ON/OFF REMOTE MODELS ONLY ON/OFF-HI/LO REMOTE MODELS ONLY
114370-02C 17
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ILLUSTRATED PARTS BREAkDOWN
2
10
11
26
27
28
20
13
7
9
13
19
1
8
12
3
5
6
4
12
5
24
29
22
18
13
23
14
17
15
16
13
29
21
25
12
12
MODELS VTD-18NV-JHB, VTD-24NV-JHB, VTD-30NV-JHB
www.desatech.com
114370-02C18
PARTS LIST
This list contains replaceable parts used in your heater. When
ordering parts, follow the instructions listed under Replacement
Parts on page 17 of this manual.
KEY
NO. PART NO. DESCRIPTION QTY.
1 112801-01 Chassis • • 1
112801-02 Chassis • • 1
112801-03 Chassis • • 1
2 112803-01 Grate • • 1
112803-02 Grate • • 1
112803-03 Grate • • 1
3 112372-07 Venturi/Shutter • • 1
112372-08 Venturi/Shutter • • 1
112372-09 Venturi/Shutter • • 1
4 112804-03 Bracket • • • • • • 1
5 112804-04 Plate • • • • • • 2
6 112371-09 Orice, NG • 1
24771 Orice, LP • 1
112371-10 Orice, NG • 1
23102 Orice, LP • 1
112371-11 Orice, NG • 1
26209 Orice, LP • 1
7 14325 Elbow 90°, 1/2 FPT x 3/8 FLRE • • • • • • 1
8 112370-01 Gasket • • • • • • 1
9 901232-01 Flexible Gas Line • • • • • • 1
10 112832-01 Ceramic Burner • • 1
112832-02 Ceramic Burner • • 1
112832-03 Ceramic Burner • • 1
11 112833-04 Log Assembly • • 1
112833-05 Log Assembly • • 1
112833-06 Log Assembly • • 1
12 111800-01 Screw, #10 Self THD 10
13 M11084-26 Screw, 10-16 x 0.380 • • • • • • 8
14 097159-04 Piezo Ignitor • • • • • • 1
15 099998-01 Switch • • • • • • 1
16 103284-02 Wire Harness • • • • • • 1
17 103784-01 ON/OFF Extension Knob • • • • • • 1
18 14512 Valve, MV NG • • • 1
14513 Valve, MV LP • • • 1
19 112804-05 Valve Bracket • • • • • • 1
20 114395-01 Pilot Bracket • • • • 1
114395-02 Pilot Bracket • • 1
21 116910-01 Brass 3/8 NPT Coupling • • • • • • 1
22 117005-01 Shroud • • • • • • 1
23 117005-02 Face Plate • • • • • • 1
24 14264 Elbow 90°, Brass 3/8M x 3/8 FLRE • • • • • • 1
25 901062-01 Brass Elbow • • • • • • 1
26 901075-01 Screw, PH #8 x 0.25 • • • • • • 2
27 901072-01 Ignitor Electrode • • • • • • 1
28 901073-01 Pilot • • • • • • 1
29 111816-01 Screw, 10-32 x 0.38 • • • • • • 4
112363-01 Log Scrap Kit #1 • • • • • • 1
112364-01 Log Scrap Kit #2 • • • • • • 1
114371-01 Warning Plate • • • • • • 1
114366-10 Rating Plate • 1
114366-13 Rating Plate • 1
114366-11 Rating Plate • 1
114366-14 Rating Plate • 1
114366-12 Rating Plate • 1
114366-15 Rating Plate • 1
112799-01 Ember Flakes Kit • • • • • • 1
26839 Rock Wool • • • • • • 1
PARTS AVAILABLE - NOT SHOWN
VTD-18PV-JHB
VTD-18NV-JHB
VTD-24NV-JHB
VTD-30NV-JHB
VTD-24PV-JHB
VTD-30PV-JHB
114370-02C 19
www.desatech.com
WARRANTy INFORMATION
114370 02
kEEP THIS WARRANTy
Hearth Kit Model
Log Set Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTy
VENTED gAS LOgS
DESA warrants this product to be free from defects in materials and components four (4) years for the burner
system and a lifetime for logs from the date of rst purchase, provided that the product has been properly installed,
operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the
Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to
restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized
Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA who
will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualied installer in accordance with all local codes and instructions
furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that
fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper
installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a
defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR (4)
YEARS ON BURNER SYSTEM AND A LIFETIME ON LOGS FROM THE DATE OF FIRST PURCHASE;
AND DESA’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND
DESA SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on
damages may not apply to you.
This warranty gives you specic legal rights and you may also have other rights that vary from state to state.
For information about this warranty write:
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
www.desatech.com
NOT A UPC
114370-02
Rev. C
01/06
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