Shown with optional cabinet mantel, hearth base and trim accessories.
EFS33NR, EFS33NRA, EFS33PR, EFS33PRA
VSGF33NR, VSGF33NRA, VSGF33PR, VSGF33PRA
REMOTE-READY FIREPLACE SYSTEM
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
Save this manual for future reference.
For more information, visit www.desatech.com
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to this manual for correct installation
and operational procedures. For assistance or additional information consult a qualified installer, service
agency or the gas supplier.
WARNING: This is an unvented gas-fired heater. It uses
air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must
be provided. Refer to Air for Combustion and Ventilation
section on page 6 of this manual.
This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where
not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the
Commonwealth of Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental room heaters shall provide to each
purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom installation in the Common
wealth of Massachusetts.
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TABLE OF CONTENTS
Safety Information ............................................... 3
Warranty Information ......................................... 36
107172-01K2
SAFETY INFORMATION
WARNING: This product contains and/or generates chemicals
known to the State of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate or service this fireplace.
Improper use of this fireplace
can cause serious injury or
death from burns, fire, explosion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of carbon
monoxide poisoning resemble the flu, with head
aches, dizziness or nausea. If you have these signs,
the heater may not be working properly. Get fresh air at once! Have heater serviced. Some people
are more affected by carbon monoxide than others.
These include pregnant women, people with heart
or lung disease or anemia, those under the influence
of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and pro-
pane/LP gases are odorless. An odor-making
agent is added to these gases. The odor helps you
detect a gas leak. However, the odor added to the
gas can fade. Gas may be present even though no
odor exists.
Make certain you read and understand all warn
ings. Keep this manual for reference. It is your
guide to safe and proper operation of this heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this heater.
WARNING: Do not allow fans
to blow directly into the fireplace.
Avoid any drafts that alter burner
flame patterns. Ceiling fans can
create drafts that alter burner
flame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of traffic and away from furniture
and draperies.
Do not place clothing or other
flammable material on or near
the appliance. Never place any
objects on the heater.
Fireplace front and screen become very hot when running fireplace. Keep children and adults
-
away from hot surfaces to avoid
burns or clothing ignition. Fireplace will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
Carefully supervise young children when they are in the room
with fireplace. When using the
hand-held remote accessory,
keep selector switch in the OFF
position to prevent children
from turning on burners with
-
remote.
You must operate this fireplace
with a fireplace screen and hood
in place. Make sure fireplace
screen and hood are in place
before running heater.
Keep the appliance area clear
and free from combustible materials, gasoline and other flammable vapors and liquids.
107172-01K3
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SAFETY INFORMATION
Continued
1. This appliance is only for use with the type of
gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) in
side any structure. Locate propane/LP supply
tank(s) outdoors (propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighb orʼs phon e. Foll ow the gas
supplierʼs instructions
• if you cannot reach your gas supplier, call
the fire department
4. This fireplace shall not be installed in a bedroom or bathroom.
5. Do not use this fireplace as a wood-burning
fireplace. Use only the logs provided with the
fireplace.
6. Do not add extra logs or ornaments such as
pine cones, vermiculite or rock wool. Using
these added items can cause sooting. Do not
add lava rock around base. Rock and debris
could fall into the control area of fireplace.
7. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance
page 23.
8. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
9. This fireplace needs fresh air ventilation to run
properly. This fireplace has an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS shuts down the fireplace if enough fresh
air is not available. See Air for Combustion and Ventilation, page 6. If fireplace keeps
shutting off, see Troubleshooting, page 25.
10. Do not run fireplace
• where flammable liquids or vapors are
used or stored
• under dusty conditions
11. Do not use this fireplace to cook food or burn
paper or other objects.
12. Do not use fireplace if any part has been exposed
to or under water. Immediately call a qualified
service technician to inspect the fireplace and to
replace any part of the control system and any
gas control which has been under water.
www.desatech.com
13. Do not operate fireplace if any log is broken.
Do not operate fireplace if a log is chipped
(dime-sized or larger).
14. Turn fireplace off and let cool before servicing.
Only a qualified service person should service
and repair fireplace.
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15. Operating fireplace above elevations of 4,500
feet could cause pilot outage.
16. To prevent performance problems in propane/LP
units, do not use propane/LP fuel tanks of less
than 100 lbs. capacity (propane/LP units only).
17. Provide adequate clearances around air openings.
PRODUCT IDENTIFICATION
Rear Log
Middle Log
Front
Log
Piezo
Ignitor
Optional
Remote
,
Control
Figure 1 - Log Base Assembly
(VSGF33NRA Shown)
Top Louver
Assembly
Fireplace
Hood
Firebox
Support
Screen
Assembly
Figure 2 - Fireplace (VSGF33NRA Shown)
Front
Burner
Top Outer
Casing
Bottom Louver Assembly
Rear Burner
Base Assembly
Optional Blower
Assembly
(Not Included)
107172-01K4
LOCAL CODES
Install and use heater with care. Follow all local
codes. In the absence of local codes, use the lat
est edition of The National Fuel Gas Code ANSI
Z223.1/NFPA 54
*Available from:
American National Standards Institute, Inc.
National Fire Protection Association, Inc.
Note: Where listed vented decorative logs are
required, thermostat operation is not permitted.
*.
1430 Broadway
New York, NY 10018
Batterymarch Park
Quincy, MA 02269
UNPACKING
CAUTION: Do not remove the
data plates attached to the heater
base assembly. The data plates
contain important warranty and
safety information.
1. With utility knife, cut the carton all the way
around above the staples on the bottom tray.
Lift the carton off the heater. Remove packing.
Note: The hood is located in the packing on
the right hand side of the heater front. Lift the
heater off the bottom tray.
2. Locate two screws above top corners of the
fireplace screen. Remove and discard these
screws. Lift fireplace screen up and pull out
to remove.
3. Remove protective packaging applied to logs,
log base assembly and fireplace.
4. Remove fireplace hood from carton insert.
5. Check all items for any shipping damage. If
damaged, promptly inform dealer where you
bought fireplace.
PRODUCT FEATURES
OPERATION
This vent-free fireplace is clean burning. It requires
no outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated by both
realistic flames and glowing embers. When used
without the optional blower, the fireplace requires
no electricity making it ideal for emergency
backup heat.
SAFETY DEVICE
This fireplace has a pilot with an Oxygen Depletion
Sensing (ODS) safety shutoff system. The ODS/
pilot is a required feature for vent-free room heat
ers. The ODS/pilot system shuts off the fireplace
if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This fireplace has a piezo ignitor. This system
requires no matches, batteries or other sources to
light fireplace.
OPTIONAL REMOTE CONTROL
ACCESSORY
There are four optional remote controls (not
included) that can be purchased separately for
this log heater:
• wall switch
• wall thermostat
• hand-held ON/OFF remote
• hand-held thermostat remote
See Accessories, page 34.
OPTIONAL BLOWER ASSEMBLY
ACCESSORY
This fireplace accepts an optional blower assembly
(not included). The GA3700TA Series blower
operates thermostatically and features a variable
speed control. The GA3700 Series operates manually and also features a variable speed control. The
blower circulates heated air from the fireplace into
the room. Use of blower is optional. See Acces-sories, page 34.
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107172-01K5
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AIR FOR COMBUSTION
AND VENTILATION
WARNING: This heater shall
not be installed in a confined
space or unusually tight construction unless provisions are
provided for adequate combustion and ventilation air. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Todayʼs homes are built more energy efficient
than ever. New materials, increased insulation and
new construction methods help reduce heat loss
in homes. Home owners weather strip and caulk
around windows and doors to keep the cold air out
and the warm air in. During heating months, home
owners want their homes as airtight as possible.
While it is good to make your home energy efficient,
your home needs to breathe. Fresh air must enter
your home. All fuel-burning appliances need fresh
air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers and fuel
burning appliances draw air from the house to
operate. You must provide adequate fresh air for
these appliances. This will insure proper venting
of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3,
Air for Combustion and Ventilation.
All spaces in homes fall into one of the three fol
lowing ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion and
ventilation. However, in buildings of unusually
tight construction, you must provide additional
fresh air.
Unusually tight construction is defined as
construction where:
a. walls and ceilings exposed to the out
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and floors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 7.
If your home does not meet all of the three
criteria above, proceed to Determining Fresh-Air Flow For Heater Location.
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA
54 defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000 Btu
per hour (4.8 m
rating of all appliances installed in that space and
an unconfined space as a space whose volume is
not less than 50 cubic feet per 1,000 Btu per hour
(4.8 m3 per kw) of the aggregate input rating of
all appliances installed in that space. Rooms communicating directly with the space in which the
appliances are installed*, through openings not
furnished with doors, are considered a part of the
unconfined space.
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* Adjoining rooms are communicating only if
there are doorless passageways or ventilation grills
between them.
-11
kg per pa-sec-m2) or
3
per kw) of the aggregate input
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a
confined or unconfined space.
Space: Includes the room in which you will install
heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x
width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
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107172-01K6
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option
2
Ve
ntilation
Grills
Into
Adjoining
Room,
Option 1
12"
12"
AIR FOR COMBUSTION
AND VENTILATION
Continued
If the actual Btu/Hr used is less than the maximum
Btu/Hr the space can support,
the space is an uncon-
fined space. You will need no additional fresh air
ventilation.
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2,560 cu. ft.
(volume of space)
If additional ventilation to adjoining room is
supplied with grills or openings, add the volume
of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2,560 cu. ft. (volume of space) x 20 =
63,360 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in
the space.
Vent-free fireplace
Gas water heater*
Gas furnace
Vented gas heater
Gas fireplace logs
Other gas appliances* +
Total =
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
* Do not include direct-vent gas appliances. Di
rect-vent draws combustion air from the outdoors
and vents to the outdoors.
Example:
Gas water heater
Vent-free fireplace +
Total =
40,000
__________ Btu/Hr
33,000
__________ Btu/Hr
73,000
__________ Btu/Hr
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WARNING: If the area in
which the heater may be operated is smaller than that defined
as an unconfined space or if the
building is of unusually tight
construction, provide adequate
combustion and ventilation air
by one of the methods described
in the National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining un
confined space. When ventilating to an adjoining
unconfined space, you must provide two permanent
openings: one within 12" of the ceiling and one
within 12" of the floor on the wall connecting the
two spaces (see options 1 and 2, Figure 3). You
can also remove door into adjoining room (see
option 3, Figure 3). Follow the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for
Combustion and Ventilation for required size of
ventilation grills or ducts.
4. Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
_________
_________
Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/Hr used)
Example: 63,360 Btu/Hr (maximum the space
can support)
73,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the example is a confined space because
the actual Btu/Hr used is more than the maximum
Btu/Hr the space can support. You must provide ad
-
ditional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoin
ing room. If the extra space provides an unconfined
space, remove door to adjoining room or add
ventilation grills between rooms. See Ventilation
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Figure 3 - Ventilation Air from Inside
Building
Air From Inside Building.
B. Vent room directly to the outdoors. See Ventila
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr
107172-01K7
tion Air From Outdoors.
size makes room unconfined.
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Outlet
Air
Ve
ntilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
AIR FOR COMBUSTION
AND VENTILATION
Continued
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or
ducts. You must provide two permanent openings:
one within 12" of the ceiling and one within 12"
of the floor. Connect these items directly to the
outdoors or spaces open to the outdoors. These
spaces include attics and crawl spaces. Follow the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
Section 5.3, Air for Combustion and Ventilation for
required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet
or outlet air into attic if attic has a thermostatcontrolled power vent. Heated air entering the attic
will activate the power vent.
Figure 4 - Ventilation Air from Outdoors
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri
mary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualified service person must install heater.
Follow all local codes.
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www.desatech.com
WARNING: Never install the
fireplace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, cloth
ing or other flammable objects
are less than 42 inches from the
front, top or sides of the heater
• in high traffic areas
• in windy or drafty areas
CAUTION: This heater creates warm air currents. These
currents move heat to wall surfaces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.
Note: Your fireplace is designed to be used in zero
clearance installations. Wall or framing material
can be placed directly against any exterior surface
on the rear, sides or top of your fireplace, except
where standoff spacers are integrally attached. If
standoff spacers are attached to your fireplace,
these spacers can be placed directly against wall
or framing materials.
Use the dimensions shown for rough openings to
create the easiest installation. See Built-In Fireplace Installation, page 11.
IMPORTANT: Vent-free heaters add moisture to
the air. Although this is beneficial, installing fire
place in rooms without enough ventilation air may
cause mildew to form from too much moisture.
See Air for Combustion and Ventilation, pages 6.
IMPORTANT: Make sure the fireplace is level.
If fireplace is not level, log set will not work
properly.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP)
for your fireplace. If your gas supply is not cor
rect, do not install fireplace. Call dealer where you
bought fireplace for proper type fireplace.
107172-01K8
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-
-
INSTALLATION
Continued
WARNING: This appliance
is equipped for (natural or propane/LP) gas. Field conversion
is not permitted.
ELECTRICAL HOOKUP
(Models GA3700 Series and GA3700T
Series Blower Accessories and GA3555
Internal Duplex Kit)
This fireplace accepts a blower assembly with an
electrical cord. The electrical cord is five feet in
length. You must locate fireplace within reach of
a 120 volt grounded electrical outlet. If not, you
must install an electrical outlet within reach of
fireplace power cord. The GA3555 outlet acces
sory may be used for built-in applications with
blower accessory installed.
INSTALLING HOOD
Install hood to rail already installed in fireplace
as shown in Figure 5. Use 3 Phillips screws
provided.
Rail
Hood
Remove packaging from three pieces of brass trim.
1.
Locate four brass screws, two adjusting plates with
2.
set screws and two shims in the hardware packet.
3. Align shim under adjusting plate as shown in
Figure 6.
4. Slide one end of adjusting plate/shim in slot on
mitered edge of top brass trim (see Figure 6).
5. Slide other end of adjusting plate/shim in slot on
mitered edge of side brass trim (see Figure 6).
6. While firmly holding edges of brass trim to
gether, tighten both set screws on the adjusting
plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other side.
8. Tighten trim hanging screws (#10 x 6.25
shoulder) into holes in cabinets. Place the
assembled trim onto fireplace cabinet. Align
hanging notches on trim with hanging screws
on side of fireplace (see Figure 7). Push trim
-
firmly into place, sliding hanging notches over
hanging screws.
Side Brass
Trim
Figure 6 - Assembling Brass Trim
Adjusting
Plate
Slot
Mitered Edge
Set Screws
Shim
Slot
-
Top
Brass
Trim
Trim
Screw
Figure 5 - Installing Hood
ASSEMBLING AND ATTACHING
Assembled
Brass Trim
Hanging
Screws
Hanging
Notches
on Trim
OPTIONAL BRASS TRIM
(Included with Mantel Accessory)
IMPORTANT: If you are recessing the firebox in
a wall, do not attach brass trim at this time. See
Built-In Fireplace Installation, page 11.
Note: The instructions below show assembling
and attaching brass trim to fireplace.
107172-01K9
www.desatech.com
Figure 7 - Attaching Brass Trim to
Fireplace (VSGF33NRA Shown)
INSTALLATION
Continued
INSTALLATION CLEARANCES
WARNING: Maintain the
minimum clearances. If you
can, provide greater clearances
from floor, ceiling and adjoining
wall.
Carefully follow the instructions below. This will
ensure safe installation.
Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from the side of the fireplace
cabinet to any combustible material and wall
should follow diagram in Figure 8.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side of the
fireplace opening (see Figure 8).
B. Clearances from the top of the fireplace open
ing to the ceiling should not be less than 42
inches.
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
Top Left and BottomRight Sides and Rear
0" 16" 0"
Example
*
*
*Minimum 16 inches from Side Wall
CONVENTIONAL FIREPLACE
INSTALLATION
Conventional installation of this fireplace involves
installing fireplace along with the corner, face or
cabinet mantel with hearth base accessories against
a wall in your home. Follow the instructions in
this section to install the fireplace in this manner.
Note: The instructions in this section show instal
lation using the cabinet mantel and the GC3333F/
GC3334U/G3004W/GC3335F/G3007U series
hearth base accessories. The hearth base accessory
shown is optional for this installation. You can
install fireplace and cabinet/corner mantel directly
on the floor. The corner mantel accessory cannot be
installed with the GC3333F/GC3334U/G3004W/
GC3335F/G3007U hearth base. The corner mantel
can be paired with the G3008F/G3009U/G3010F
corner hearth base. If mounting fireplace and cabinet
or corner mantel to the floor, an optional G3005J/
3005S/3005B Slim Base kit may be installed.
1. Assemble cabinet mantel, hearth base and
trim accessories. Assembly instructions are
included with each accessory.
2. When installing blower, install a properly
grounded, 120 volt three-prong electrical out
let at fireplace location if an outlet is not there.
If possible, locate outlet so cabinet mantel will
cover it when installed (see Figure 9).
3.
Install gas piping to fireplace location. This installation includes an approved flexible gas line
(if allowed by local codes) after the equipment
shutoff valve. The flexible gas line must be the
last item installed on the gas piping. See Installing Gas Piping to Fireplace Location, page 13.
4. Place hearth base accessory against wall at installation location. Cut an access hole in hearth top
to run flexible gas line to fireplace (see Figure
9). Make sure to locate access hole so cabinet
mantel will cover it when installed. Note: You
can secure base to floor using wood screws.
Countersink screw heads and putty over.
Electrical Outlet
Rigid Pipe and Gas
Shutoff Valve
-
-
-
Figure 8 - Minimum Clearance for
Combustible to Wall
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Hearth Base
Figure 9 - Placing Hearth Base
Accessory Against Wall
Gas Line Access Hole
107172-01K10
INSTALLATION
Continued
5. Route flexible gas line through access hole in
hearth base.
6. Center cabinet mantel on hearth base (see
Figure 10). Make sure mantel is flush against
wall.
7. Break off nailing flanges (see Figure 11) with
hammer or pliers.
8. Place cardboard or other protective material
on top of hearth base. Carefully set fireplace
on protective material, with back of fireplace
inside mantel opening.
9. Attach flexible gas line from fireplace gas
regulato r to gas supply. See Conne cting
Fireplace to Gas Supply
10. If blower is installed, route blower electrical
cord through access holes in either side of
fireplace. Note: Bushing may be moved if
necessary. Plug electrical cord into electrical
outlet.
11. Carefully insert fireplace into cabinet mantel.
Be careful not to scratch or damage hearth base,
cabinet mantel or any laminate trim on hearth
base. Remove protective material from top of
hearth base and from front of fireplace (if any).
Note: You can secure fireplace to hearth or
floor. Open lower louver. Locate screw holes in
bottom of base. Tighten wood screws through
these holes and into hearth or floor.
12. Check all gas connections for leaks. See
Checking Gas Connections, page 15.
, page 14.
Cabinet
Mantel
Nailing
Flanges
Figure 11 - Location of Nailing Flanges
Figure 12 - Inserting Fireplace Into
Cabinet Mantel
BUILT-IN FIREPLACE
INSTALLATION
Built-in installation of this fireplace involves
installing fireplace into a framed-in enclosure.
This makes the front of fireplace flush with wall.
If installing a mantel above the fireplace, you must
follow the clearances shown in Figure 16, page
13. Follow the instructions below to install the
fireplace in this manner.
Actual Framing
3
" 33"
Height 32
Front Width 34
Depth 16
/
8
5
" 35
/
16
11
" 17
/
16
1
"
/
2
3
"
/
4
Figure 10 - Installing Cabinet Mantel
107172-01K11
www.desatech.com
INSTALLATION
35 1/2"
17 3/4"
33"
39
3
/
8
"
27
7
/
8
"
55
5
/
8
"
35
1
/
2
"
Continued
1. Frame in rough opening. Use dimensions
shown in Figure 13 for the rough opening. If
installing in a corner, use dimensions shown
in Figure 14 for the rough opening. The height
is 33" which is the same as the wall opening
above.
2. If using blower, install and properly ground
GA3555, three-prong 120 volt electrical out
let, in fireplace. Follow instructions included
in kit.
3. Install gas piping into fireplace location. This
installation includes an approved flexible gas
line (if allowed by local codes) after the equip
ment shutoff valve. The flexible gas line must
be the last item installed on the gas piping. See
Installing Gas Piping to Fireplace Location
page 13.
4. Carefully set fireplace in front of rough opening
with back of fireplace inside wall opening.
5. Carefully insert fireplace into rough opening.
6. Attach flexible gas line to gas supply. See Connecting Fireplace to Gas Supply, page 14.
7. Attach fireplace to wall studs using nails or
wood screws through holes in nailing flange
(see Figure 15).
8. Check all gas connections for leaks. See
Checking Gas Connections, page 15.
9. Plug electrical cord into electrical outlet
installed in step 2.
10. Install brass trim after final finishing and/or
painting of wall (see Figure 7, page 9).
Nails or
Wood
Screws
-
-
Nailing Flanges
,
Figure 15 - Attaching Fireplace to Wall
Studs
Mantel Clearances for Built-In
Installation
If placing mantel above built-in fireplace, you must
-
meet minimum clearance between mantel shelf and
top of fireplace opening.
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• raise the mantel to an acceptable height
• remove the mantel
Figure 13 - Rough Opening for Installing
in Wall
Figure 14 - Rough Opening for Installing
in Corner
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
www.desatech.com
107172-01K12
13"
16"
19"
21"
2 1/2"
6"
8"
10"
Minimum NonCombustible
Material
INSTALLATION
Continued
Note: All vertical
measurements
are from top
of fireplace
opening to
bottom of
mantel shelf.
Figure 16 - Minimum Mantel Clearances
for Built-In Installation
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
WARNING: This appliance
requires a 1/2" NPT (National
Mantel Shelf
Installation Items Needed
Before installing fireplace, make sure you have
the items listed below.
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
• pipe wrench
• approved flexible gas line with gas connector
(if allowed by local codes) (not provided)
* A CSA design-certified equipment shutoff valve
with 1/8" NPT tap is an acceptable alternative to
test gauge connection. Purchase the optional CSA
design-certified equipment shutoff valve from your
dealer. See
For propane/LP units, the installer must supply
an external regulator. The external regulator will
reduce incoming gas pressure. You must reduce
incoming gas pressure to between 11 and 14 inches
of water. If you do not reduce incoming gas pres
sure, heater regulator damage could occur. Install
external regulator with the vent pointing down
as shown in Figure 17. Pointing the vent down
protects it from freezing rain or sleet.
Accessories, page 34.
Pipe Thread) inlet connection to
the pressure regulator.
CAUTION: Use only new,
black iron or steel pipe. Inter-
WARNIN G : A qual i f ie d
service person must connect
fireplace to gas supply. Follow
all local codes.
nally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to fireplace.
CAUTION: Never connect propane/LP fireplace directly to the
propane/LP supply. This fireplace
requires an external regulator
(not supplied). Install the external
regulator between the fireplace
and propane/LP supply.
WARNING: Never connect
If pipe is too small, undue loss
of volume will occur.
External
Regulator
Vent
Pointing
Down
Propane/LP
Supply Tank
natural gas fireplace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
107172-01K13
www.desatech.com
Figure 17 - External Regulator with Vent
Pointing Down
-
INSTALLATION
Continued
Installation must include an equipment shutoff valve,
union and plugged 1/8" NPT tap. Locate NPT tap
within reach for test gauge hook up. NPT tap must
be upstream from fireplace (see Figure 18).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to
the appliance.
Check your building codes for any special re
quirements for locating equipment shutoff valve
to fireplaces.
Apply pipe joint sealant lightly to male NPT threads.
This will prevent excess sealant from going into pipe.
Excess sealant in pipe could result in clogged fire
place valves. Never use sealant on flare threads.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment trap in
supply line as shown in Figure 18. Locate sediment
trap where it is within reach for cleaning. Install in
piping system between fuel supply and fireplace.
Locate sediment trap where trapped matter is not
likely to freeze. A sediment trap traps moisture and
contaminants. This keeps them from going into fire
place gas controls. If sediment trap is not installed or
is installed wrong, fireplace may not run properly.
CSA Design-Certified
Equipment Shutoff Valve
With 1/8" NPT Tap*
3" Minimum
Natural Gas
From Gas Meter
(5" W.C.** to
10.5" W.C.
Pressure)
Propane/LP
From External
Regulator
(11" W.C.** to 14"
W.C. Pressure)
CONNECTING FIREPLACE TO GAS
SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not pro
vided)
1. Remove fireplace screen. Remove two screws
that hold fireplace screen in place for shipping.
These screws are located near top of screen.
-
Discard screws. Lift fireplace screen up and
pull out to remove.
2. Remove screws that attach log base assembly
to fireplace (see Figure 19). Carefully lift up
log base assembly and remove from fireplace
-
(see Figure 19).
Note: If adding the G8000A series brick liner
accessory, install it now. Follow instructions in
G8000A accessory kit.
CAUTION: Do not pick up
log base assembly by burner.
This could damage burner. Only
handle base by grates.
3. Route gas line (provided by installer) from
equipment shutoff valve to fireplace. Route
flexible gas supply line through one of the
-
access holes.
-
Cap Pipe Tee
Nipple Joint
Sediment Trap
Figure 18 - Gas Connection
* Purchase the optional CSA design-certified
equipment shutoff valve from your dealer. See
Accessories, page 34.
** Minimum inlet pressure for purpose of input
adjustment.
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Figure 19 - Removing Log Base
Assembly From Fireplace
107172-01K14
INSTALLATION
Continued
NOTICE: Most building codes
do not permit concealed gas
connections. A flexible gas line
is provided to allow accessibility
from the fireplace (see Figure 20).
The flexible gas supply line connection to the equipment shutoff
valve should be accessible.
4. Attach the flexible gas line to gas supply (see
Figure 20). Check tightness of flexible gas
line attached to gas regulator of fireplace (see
Figure 20).
5. Check all gas connections for leaks. See
Checking Gas Connections.
6. Replace log base assembly back into fireplace.
Feed flexible gas line into fireplace base area
while replacing log base assembly. Make sure
the entire flexible gas line is in fireplace base
area. Reattach log base assembly to fireplace
with screws removed in step 2, page 14.
To Fireplace
Gas Regulator
Flexible Gas Line from
Fireplace Gas Regulator
Figure 20 - Attaching Flexible Gas Lines
Equipment Shutoff Valve
Provided by Installer
Propane/LP
To External Regulator
Natural Gas
To Gas Meter
Together
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open flame to check for a leak.
Apply a noncorrosive leak detec
tion fluid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been installed
between propane/LP supply and
fireplace. See guidelines under
Connecting Fireplace to Gas
Supply, page 14.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect fireplace with its main gas valve
(control valve) and equipment shutoff valve
from gas supply piping system. Pressures
in excess of 1/2 psig will damage fireplace
regulator.
2. Cap off open end of gas pipe where equipment
shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment shutoff
valve to gas supply. Check reconnected fittings
for leaks.
107172-01K15
www.desatech.com
INSTALLATION
Continued
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 21).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for
propane/LP gas or opening main gas valve
located on or near gas meter for natural gas
or using compressed air.
3. Check all joints from gas meter to equipment
shutoff valve for natural gas or propane/LP sup
ply to equipment shutoff valve for propane/LP
(see Figures 22 and 23). Apply noncorrosive
leak detection fluid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 21).
2. Open main gas valve located on or near gas
meter for natural gas or open propane/LP
supply tank valve.
3. Make sure control knob of fireplace is in the
OFF position.
4. Check all joints from equipment shutoff valve
to gas control valve (see Figures 22 or 23).
Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light fireplace (see Operating Fireplace, page
19. Check all other internal joints for leaks.
7. Turn off fireplace (see To Turn Off Gas to Appliance, page 20).
Equipment
Shutoff Valve
Figure 21 - Equipment Shutoff Valve
Open
Closed
Equipment
Shutoff
Valve
Gas Meter
Gas Control Valve
-
Figure 22 - Checking Gas Joints for
Gas Control Valve
Figure 23 - Checking Gas Joints for
Natural Gas
Equipment Shutoff Valve
Propane/LP
Supply Tank
Propane/LP Gas
INSTALLING LOGS (MODELS
EFS33NR, EFS33PR, VSGF33NR
AND VSGF33PR)
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specifically
approved with this heater may
result in property damage or
personal injury.
CAUTION: Do not remove the
metal data plates attached to the
heater base assembly. The data
plates contain important safety
and warranty information.
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use logs
supplied with heater.
www.desatech.com
107172-01K16
INSTALLATION
Continued
1. Place front log on top of the grate. Make sure
the notches in the bottom of the log fit over
the grate prongs (see Figure 24). Push back
of log flush with metal grate bar.
2. Rest middle log behind metal posts on front
burner. Make sure the grooves in the bottom of
the log fit over the grate. Bring the log forward
next to the metal posts (see Figure 25).
3. Slide the grooves in the back of the rear log
against the rear grate prongs. Make sure the
peg on the log is on top (see Figure 26).
4. Place the crossover log on the rear log and the
middle log. Make sure the peg on the rear log
is in the hole in the bottom of the crossover
log. The crossover log should fit in the cutout
of the middle log (see Figure 27).
5. Install fireplace screen by slipping notches
of fireplace screen over screws on front of
fireplace (see Figure 28).
WARNING: You must operate
this fireplace with the fireplace
screen in place. Make sure fireplace screen is in place before
running fireplace.
Peg
Groove in
Back of Log
Grate Prong
Rear
Burner
Figure 26 - Installing Rear Log
Crossover Log
Cutout
Rear Log
Groove in
Back of Log
Grate
Prong
Hole
Peg
Front Log
Notch
Figure 27 - Installing Crossover Log
Grate
Prongs
Metal Grate Bar
Figure 24 - Installing Front Log
Middle Log
Groove
Metal Post
Metal Post
Figure 25 - Installing Middle Log
107172-01K17
Groove
Notches
Grate
Figure 28 - Installing Fireplace Screen
www.desatech.com
Screws for
Mounting Screen
INSTALLATION
Continued
INSTALLING LOGS (MODELS
EFS33NRA, EFS33PRA,
VSGF33NRA AND VSGF33PRA)
Front Log
Notch
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specifically
approved with this heater may
result in property damage or
personal injury.
CAUTION: Do not remove
the data plates attached to the
heater base assembly. The data
plates contain important safety
and warranty information.
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use logs
supplied with heater.
1. Place front log on top of the grate. Make sure
the notches in the bottom of the log fit over
the grate prongs (see Figure 29). Push back
of logs flush with metal grate bars.
2. Rest middle log behind metal posts on grate as
sembly. Make sure the grooves in the bottom of
the log fit over the grate. Bring the log forward
next to the metal posts (see Figure 30).
3. Slide the grooves in the back of the rear log
against the rear grate prongs. Make sure the
log fits securely over the prongs (see Figure
31). Make sure log is completely vertical and
not leaning in toward burner where the flame
will touch the log.
4. Install fireplace screen by slipping notches
of fireplace screen over screws on front of
fireplace (see Figure 28, page 17).
Grate
Prongs
Groove
Metal Post
Groove in
-
Back of Log
Grate Prong
Metal Grate Bars
Figure 29 - Installing Front Log
Middle Log
Groove
Figure 30 - Installing Middle Log
Rear Log
Groove in
Back of Log
Grate
Grate
Prong
WARNING: You must operate
this fireplace with the fireplace
screen in place. Make sure fireplace screen is in place before
running fireplace.
www.desatech.com
Figure 31 - Installing Rear Log
107172-01K18
OPERATING FIREPLACE
O
F
F
P
I
L
O
T
L
O
I
H
AUTO
OFF
ON
O
N
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly,
a fire or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next
to the floor because some gas is heavier than
air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not
use any phone in your building.
• Immediat ely call your gas supplier
from a neighborʼs phone. Follow the
gas supplierʼs instructions.
• If you cannot reach your gas supplier,
call the fire department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the
knob will not push in or turn by hand, donʼt
try to repair it, call a qualified service tech
nician or gas supplier. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect the
appliance and to replace any part of the
control system and any gas control which
has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate
this fireplace with the fireplace
screen in place. Make sure fireplace screen is installed before
running fireplace.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange flame will also be pres
ent. Open damper or window to
vent smell. This will only last a
few hours.
1.
STO P! Read the safety informa ti on,
column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Set selector switch in OFF position.
WARNING: Burners will
come on automatically within
one minute when the selector
switch is in the ON position after
the pilot is lit.
4. Press in and turn control knob clockwise
5. Wait five (5) minutes to clear out any gas.
6. Press in and turn control knob counter
-
Note: You may be running this heater for
to the OFF position.
Then smell for gas, including near the floor.
If you smell gas, STOP! Follow “B” in the
safety information, column 1. If you donʼt
smell gas, go to the next step.
clockwise
to the PILOT position.
Press in control knob for five (5) seconds
(see Figure 32).
the first time after hooking up to gas sup
ply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
Ignitor Button
Flame Adjustment
Knob
-
-
-
Selector Switch
Control Knob
Figure 32 - Control Knob and Ignitor
Button Location (Shown as Supplied, No
Control Options)
107172-01K19
www.desatech.com
OPERATING FIREPLACE
Continued
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure.
8. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob coun
terclockwise
10. Wait one minute and switch selector switch
to the ON position to light burners.
11. Set flame adjustment knob to any level
between HI and LO.
WARNING: Make sure the
selector switch is in the OFF
position when you are away from
home for long periods of time.
Heater will come on automati
cally with selector switch in the
ON position.
Pilot Burner
Figure 33 - Pilot (Natural)
Pilot Burner
to the ON position.
-
Ignitor
Electrode
Ignitor
Electrode
TO TURN GAS OFF
TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise
OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote: Set
selector switch in the OFF position to keep
from draining battery.
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the pilot
lit by doing one of the following:
• Turn control knob clockwise
PILOT position.
• Use remote control manual OFF button.
• Set selector switch in the OFF position.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, page 19.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds
after lighting pilot. After 30 seconds, release
control knob. Now follow steps 9 through
11 under
Lighting Instructions.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must be
purchased separately (see Accessories, page
34). Follow instructions included with the
remote control.
NOTICE: You must light the pilot
before using the hand-held remote control unit. See Lighting Instructions on page 19.
After lighting, let pilot flame burn for about
one minute. Turn control knob to ON posi
tion. Adjust flame adjustment knob anywhere
between HI and LO. Slide the selector switch
to the REMOTE position (see Figure 35, page
21). Note: The burner may light if hand-held
remote was on when selector switch was last
turned off. You can now turn the burner on and
off with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot
is not lit. This will drain the battery.
to the
to the
-
Figure 34 - Pilot (Propane/LP)
www.desatech.com
107172-01K20
O
F
F
P
I
L
O
T
L
O
I
H
ON
OFF
REMOTE
O
N
OPERATING FIREPLACE
Continued
Flame Adjustment
Knob
Selector Switch in Remote
Position (Optional HandHeld Remote Control)
Figure 35 - Setting the Selector Switch,
Control Knob and Flame Adjustment
Knob for Hand-Held Remote Operation
ON/OFF SERIES (MODELS GHRCB
AND CGHRCB)
Hold the control button on the hand-held remote
until burner turns on. Hold the control button
again until burner turns off (see Figure 36).
TO LOCK press both buttons on hand-held
remote control until light stops flashing. Handheld remote control is now locked. If the fire is
on it will be turned off automatically. In the
locked state, the light will not light up when
any button is pressed.
TO UNLO CK pre ss bot h buttons tog ether
on hand-held remote control until the light
stops flashing. The hand-held remote is now
unlocked.
Figure 36 - On/Off Hand-Held Remote
Control Unit (C)GHRCB
THERMOSTAT SERIES (MODELS
GHRCTB AND CGHRCTB)
The hand-held remote can be operated using
either the manual mode (MANU) or thermo
static mode (AUTO) (see Figure 37). To select
Fahrenheit/Centigrade mode display, carefully
press the ˚C/˚F mode button with the end of a
paper clip or similar blunt object.
Manual Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote
control.
Control Knob
in On Position
Control Button
Turns Burners
On and Off
2. Press the MANU button to turn on the
fireplace.
3. Press the POWER and LOCK buttons
together to turn off the fireplace.
Auto (Thermostatic) Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote
control.
2. Press AUTO button to select this mode.
3. Set the desired room temperature by press
ing the TEMP + or - buttons.
4. Press the POWER and LOCK buttons
together to turn off the fireplace.
Note: Do not leave the hand-held remote in the
AUTO mode close to the fireplace. The radiant
heat from the fireplace will turn off the fireplace.
Ideally, place the hand-held remote in the center
of the room facing towards the fireplace.
Note: Do not hold the hand-held remote for
a long time. Body temperature will affect its
operation in the AUTO mode.
Safety Features
When away from home for an extended period
of time or as a child safety feature to prevent
accidental ignition of the fireplace, the receiver
ON/OFF/REMOTE switch should be in the
OFF position.
Auto Shutoff Feature
1. If the average room temperature exceeds 82
degrees Fahrenheit (28 degrees Centigrade),
the hand-held remote control will perform a
safety override and shut the fireplace off. This
feature is not available in the MANU mode.
Digital
Display
Shows
Temperature
and Settings
Turns
Burners On
or Off
Decreases
-
Room
Temperature
in AUTO
Mode
Locks System
to Prevent
Accidental
Turns HandHeld Remote
On or Off and
Allows You to
Choose the
Manual Setting
Selects Auto
Setting
Increases
Room
Temperature in
AUTO Mode
Ignition
Figure 37 - Thermostat Hand-Held
Remote Control Unit (C)GHRCTB
-
107172-01K21
www.desatech.com
OPERATING FIREPLACE
Continued
2. The receiver continuously receives signals
from the hand-held remote to control the
room temperature. If the hand-held remote
is misplaced, obstructed or for any reason
cannot transmit to the receiver, the receiver
will shut off the fireplace after 8 minutes.
Key Pad Lock Feature
This feature allows the user to lock/unlock
the keypad on the hand-held remote in the
MANU or AUTO mode to prevent inadvertent
operation (i.e. children operating the hand-held
remote control, etc.). The keypad is locked in
either on or off. Press the POWER and LOCK
buttons together to turn the unit on or off.
OPTIONAL BLOWER
OPERATION
WARNING: This fireplace has
a three-prong, grounded electrical
plug. This plug helps protect you
against electrical shock. Only connect plug to a properly grounded,
three-prong receptacle. Do not cut
or remove the grounding prong
from this plug.
Locate the blower switch by opening lower
louver on fireplace. Blower switch is located at
lower left inside louver door.
The GA3700TA thermostat-controlled blower
has a variable speed control with an ON/OFF
switch. The blower will start when the ther
mostat senses a sufficient increase in firebox
tem perature. The GA37 00 variable speed
blower also has an ON/OFF switch built into
the variable speed control.
Note for GA3700TA Only: If you are using
GA3700TA blower, your fireplace and blower
will not turn on and off at the same time. The
fireplace may run for several minutes before the
blower turns on. After the heater modulates to
the pilot position, the blower will continue to
run. The blower will shut off after the firebox
temperature decreases.
Note: It is safe to operate fireplace with blower
turned off. However, the blower helps distribute
heated air from the fireplace.
Follow installation instructions included with
the blower accessory.
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 38 shows a correct pilot flame pattern.
Figure 39 shows an incorrect pilot flame pattern.
The incorrect pilot flame is not properly heating
the thermocouple. When the thermocouple cools,
the heater will shut down.
If pilot flame pattern is incorrect, as shown in
Figure 39
• turn heater off (see To Turn Off Gas to Appliance, page 20)
• see Troubleshooting
Note: The pilot flame on natural gas units will
have a slight curve, but flame should be blue and
have no yellow or orange color.
Pilot Burner
Figure 38 - Correct Pilot Flame Pattern
Pilot Burner
Thermocouple
-
Figure 39 - Incorrect Pilot Flame Pattern
MAIN BURNER
Periodically inspect all burner flame holes with
the heater running. All slotted burner flame holes
should be open with yellow flame present. All
round burner flame holes should be open with a
small blue flame present. Some burner flame holes
may become blocked by debris or rust, with no
flame present. If so, turn off heater and let cool.
Remove blockage. Blocked burner flame holes
may create soot.
, page 25
Thermocouple
-
www.desatech.com
107172-01K22
INSPECTING BURNERS
Continued
FRONT BURNER FLAME PATTERN
WARNING: If front burner
flame pattern shows yellow tipping, your fireplace could produce increased levels of carbon
monoxide. Follow instructions
below. Yellow flame on rear
burner is normal.
NOTICE: Do not mistake orange
flames with yellow tipping. Dirt
or other fine particles are burned
by firepla c e, causi n g brief
patches of orange flame.
Figure 40 shows correct front burner flame pattern. Figure 41 shows incorrect front burner flame
pattern. The incorrect burner flame pattern shows
yellow tipping at top of blue flame.
If front burner flame pattern is incorrect, as
shown in Figure 41
• turn heater off (see To Turn Off Gas to Appliance, page 20)
• see Troubleshooting
Figure 40 - Correct Burner Flame Pattern
Yellow Tipping At
Top of Blue Flame
Figure 41 - Incorrect Burner Flame
, page 25
Pattern
CLEANING AND
MAINTENANCE
WARNING: Turn off fireplace
and let cool before cleaning.
CAUTION: You must keep
control areas, burner and circulating air passageways of
fireplace clean. Inspect these
areas of fireplace before each
use. Have fireplace inspected
yearly by a qualified service
person. Fireplace may need
more frequent cleaning due to
excessive lint from carpeting,
bedding material, pet hair, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
-
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning flame. Keep these holes clear of
dust, dirt, lint and pet hair. Clean these air inlet
holes prior to each heating season. Blocked air
holes will create soot. We recommend that you
clean the unit every three months during operation
and have heater inspected yearly by a qualified
service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust and
dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local
computer store, hardware store or home center
may carry compressed air in a can. You can use a
vacuum cleaner in the blow position. If using com
pressed air in a can, please follow the directions on
the can. If you donʼt follow directions on the can,
you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow
the unit to cool for at least thirty minutes.
-
107172-01K23
www.desatech.com
CLEANING AND
A
U
T
O
O
F
F
ON
Thermopile
MAINTENANCE
Continued
2. Inspect burner, pilot and primary air inlet holes
on injector holder for dust and dirt (see Figure
42).
3. Blow air through the ports/slots and holes in
the burner.
4. Check the injector holder located at the end
of the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with a
soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now been
pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the
pilot flame indicates dust and dirt in the pilot as
sembly. There is a small pilot air inlet hole about
two inches from where the pilot flame comes out
of the pilot assembly (see Figure 43). With the unit
off, lightly blow air through the air inlet hole. You
may blow through a drinking straw if compressed
air is not available.
Ports/
Slots
Burner
Tube
Primary Air
Inlet Holes
Figure 42 - Injector Holder On Outlet
Burner Tube
Burner
Tube
Pilot
Assembly
Pilot Air
Inlet Hole
Injector
Holder
Ports/Slots
LOGS
• If you remove logs for cleaning, refer to Installing Logs, page 16, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized
or larger).
WIRING DIAGRAM
Note: For proper operation of optional accessories,
the wires from the switch to the control must be
connected exactly as shown.
-
SPECIFICATIONS
MODELS EFS33NR, EFS33NRA,
VSGF33NR AND VSGF33NRA
Btu (Variable) 20,000/33,000
Type Gas Natural Gas Only
Ignition Piezo
Pressure Manifold 3.5" W.C.
Inlet Gas Pressure (in. of water)
Maximum 10.5"
Minimum* 5"
Shipping Weight 122 lbs.
* For input adjustment
MODELS EFS33PR, EFS33PRA,
VSGF33PR AND VSGF33PRA
Btu (Variable) 20,000/33,000
Type Gas Propane/LP Only
Ignition Piezo
Pressure Manifold 7.9" W.C.
Inlet Gas Pressure (in. of water)
Maximum 13"
Minimum* 11"
Shipping Weight 122 lbs.
* For input adjustment
Figure 43 - Pilot Inlet Air Hole
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107172-01K24
TROUBLESHOOTING
WARNING: Turn off and unplug heater and let cool before servicing.
Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed,
there is no spark at ODS/pilot
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned
wrong
7. Ignitor electrode broken
1. Gas supply turned off or equip
ment shutoff valve closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (pro
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3.
Tighten nut holding piezo ignitor to base panel of log set. Nut
is located behind base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while in
PILOT position
4. Continue holding down control knob. Repeat igniting op
eration until air is removed
5. Contact local propane/LP gas
company
6. Clean ODS/pilot (see Cleaning and Maintenance, page 23) or
replace ODS/pilot assembly
7. Replace gas regulator
-
107172-01K25
www.desatech.com
OBSERVED PROBLEM
ODS/ pilot ligh ts bu t fla me
goes out when control knob is
released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1.
Control knob not fully pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pil o t fla m e not to uchi ng
thermocouple, which allows
thermocouple to cool, caus
ing pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Th er mocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
-
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shutoff
valve
4. A) Contact local natural or
propane/LP gas company
B) Cl ean ODS/ p i lot (see
Cleaning and Maintenance
page 23) or replace ODS/pilot
assembly
5. Hand tighten until snug, then
tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
,
Burners does not light after
ODS/pilot is lit
Delayed ignition of one or both
burners
Burner backfiring during combustion
Slight smoke or odor during
initial operation
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Thermopile leads disconnect
ed or improperly connected
4. Burner will not come on in
remote position
1. Manifold pressure is too low
2. Burner orifice(s) clogged
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing
processes and logs curing
1. Contact local natural or pro
pane/LP gas company
2. Clean burner(s) (see Cleaning and Maintenance, page 23) or
replace burner orifice(s)
3. Reconnect leads (see Wiring
Diagram, page 24)
4. Replace battery in transmitter
and receiver
1. Contact local natural or pro
pane/LP gas company
2. Clean burner(s) (see Cleaning and Maintenance, page 23) or
replace burner orifice(s)
1. Clean burner (see Cleaning and Maintenance, page 23) or
replace burner orifice(s)
2. Replace damaged burner
3. Replace gas regulator
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Maintenance, page 23)
2. Replace gas control
3. Problem will stop after a few
hours of operation
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-
-
www.desatech.com
107172-01K26
OBSERVED PROBLEM
Moisture/condensation noticed
on windows
Heater produces a whistling noise
when burners are lit
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Not enough combustion/ventilation air
1.
Turning control knob to HI position when burners are cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orifice(s)
REMEDY
1. Refer to Air for Combustion
and Ventilation requirements
(page 6)
1.
Turn control knob to LO position
and let warm up for a minute
2. Operate burners until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company
3. Observe minimum installation
clearances (see page 10)
4. Clean burners (see Cleaning and Maintenance, page 23) or
replace burner orifice(s)
White powder residue forming
within burner box or on adjacent
walls or furniture
Re m o t e d o es n o t f u nctio n
(GHRCB and GHRCTB only)
Yellow flame in front burner dur
ing burner combustion
Fireplace produces a clicking/
ticking noise just after burner is
lit or shut off
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Battery is not installed. Bat
tery power is low
1. Not enough air
-
2. Gas regulator defective
1. Metal expanding while heat
ing or con tra cti ng whil e
cooling
1. Turn heater off when using
furniture polish, wax, carpet
cleaners or similar products
-
1. Replace 9-volt batteries in
receiver and remote control
1. C heck bu r n e r(s) fo r d irt
and debris. If found, clean
burner(s) (see Cleaning and Maintenance, page 23)
2. Replace gas regulator
1. This is common with most
heaters. If noise is excessive,
contact qualified service per
son
-
107172-01K27
www.desatech.com
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint,
paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These
fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues, cleaners, chemicals, new carpet,
etc. (See IMPORTANT state-
ment above)
2. Low fuel supply (propane/LP
only)
3. Gas leak. See Warni ng
statement at top of page
1. Not enough fresh air is avail
able
2. Low line pressure
3. O D S/ pi l ot i s pa r ti a ll y
clogged
REMEDY
1. Open win do w to vent il ate
room. Stop using odor causing products while heater is
running
2. Refill supply tank (propane/LP
only)
3. Locate and correct all leaks
(see Checking Gas Connec-tions, page 15)
1. Open window and/or door for
ventilation
2. Contact local natural or pro
pane/LP gas company
3. Clean ODS/pilot (see Cleaning and Maintenance, page 23)
-
Gas odor even when control knob
is in OFF position
Gas odor during combustion
Dark residue on logs inside
of their fireplace.
removing all causes of residue
deposits, completely clean fireplace and appliance off residue
before reusing appliance
Note: After
1. Gas leak. See Warni ng
statement at top of page
2. Control valve or gas control
defective
1. Foreign matter between con
trol valve and burner
2. Gas leak. See Warni ng
statement at top of page
1. Improper log placement
2. Drafts or other air currents
affecting flame pattern
3. Air holes at bur ner inlet
blocked
4. Burner flame holes blocked
www.desatech.com
1. Locate and correct all leaks
(see Checking Gas Connections, page 15)
2. Replace control valve or gas
control
1. Take apart gas tub in g and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Connections, page 15)
1. Properly locate logs (see Installing Logs, page 14
2. El im in at e sou rc e of drafts
around heater
3.
Clean out air holes at burner inlet.
Periodically repeat as needed
4. Remove blockage
107172-01K28
-
-
-
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they canʼt supply original replacement part(s),
call DESA Heating Productsʼ Technical Service
Department at 1-866-672-6040.
When calling DESA Heating Products, have
ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
canʼt supply original replacement part(s), call
DESA Heating Products at 1-866-672-6040 for
referral information.
When calling DESA Heating Products, have
ready
• model number of your heater
• the replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, con
tact your local propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA
Heating Productsʼ Technical Service Department
at 1-866-672-6040. When calling please have your
model and serial numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni
cal services web site at www.desatech.com.
-
-
107172-01K29
www.desatech.com
ILLUSTRATED PARTS BREAKDOWN
2a
2b
2d
2c
22
18
24
21
14
23
17
4
7
8
7
7
3
12
11
1c
1a
LOGS FOR
"A" MODELS
LOGS FO
R
"NON-A" MODELS
1b
5
12
16
9
15
10
25
6
13
27
5
5
5
5
19
26
28
20
22
LOG BASE ASSEMBLY MODELS
EFS33NR, EFS33NRA, VSGF33NR, VSGF33NRA, EFS33PR, EFS33PRA,
VSGF33PR AND VSGF33PRA
www.desatech.com
107172-01K30
PARTS LIST
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions
listed under Replacement Parts on page 29 of this manual.
EFS33NR, EFS33NRA, VSGF33NR, VSGF33NRA, EFS33PR, EFS33PRA,
VSGF33PR AND VSGF33PRA
www.desatech.com
107172-01K32
PARTS LIST
FIREPLACE MODELS
EFS33NR, EFS33NRA, VSGF33NR, VSGF33NRA, EFS33PR, EFS33PRA,
VSGF33PR AND VSGF33PRA
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions
listed under Replacement Parts on page 29 of this manual.
KEY
NO. PART NUMBER DESCRIPTION QTY.
1 101357-01 Top Outer Casing 1
2 103207-01 Outer Casing 1
3 102758-02CK Right Front Side 1
4 102759-02CK Left Front Side 1
5 098304-01 Phillips Pan Head Screw, #10 17
6 101351-01CK Top Front 1
7 102455-02 Top Louver Assembly 2
8 101353-01CK Middle Front Rail 1
9 101712-02 Firebox Hood 1
10 101348-01 Firebox Support 2
11 099230-01 Shoulder Screw 4
12 101872-03 Firebox Top 1
13 ** Outer Base 1
14 ** Firebox Wrapper 1
15 101514-01 Cover 1
16 M11084-26 Hex Screw, #10 57
17 098304-03 Phillips Pan Head Screw, #8 4
18 101727-03 Screen Assembly 1
NOTICE: All accessories may
not be available for all fireplace
models.
Purchase these heater accessories from your local
dealer. If they can not supply these accessories,
call DESA Heating Products at 1-866-672-6040
for referral information. You can also write to the
address listed on the back page of this manual.
EQUIPMENT SHUTOFF VALVE
GA5010
For all models. Equipment shutoff valve with 1/8"
NPT tap. Fits 1/2" NPT pipe.
BLOWER ACCESSORY - GA3750 &
GA3650T SERIES
For all models. Manual variable control and automatic thermostat variable control. A blower will
increase air flow to maximize heat distribution.
CORNER MANTEL
GM36F Series - Walnut Finished
GM37U Series - Unfinished
GM202F Series - Oak Finished
For all models. Shown with optional base and
laminate hearth and mantel trim accessories. Space
saving corner mantels feature moldings, fluting
and medallion.
Dimensions (H xW xD): 48
3
/4" x 60 7/8" x 34 3/4"
www.desatech.com
CABINET MANTEL
GMC11F Series - Walnut Finished
GMC12U Series - Unfinished
GMC13F Series - Oak Finished with
Medium Stain
GM102W Series - Off White Paint
For all models. Shown with optional base and
laminate hearth and mantel trim accessories.
Mantel features moldings, fluting and medallion.
Dimensions (WxHxD): 48" x 56 3/4" x 22 3/4"
CABINET MANTEL AND FULL
HEARTH BASE
GMC90F Series - Oak Finished
GMC91U Series - Unfinished Birch
GMC92F Series - Cherry Finished Birch
For all models. Mantel features columns, mold
ings, fluting and medallion.
Dimensions (WxHxD): 56" x 50" x 24"
DUPLEX OUTLET KIT - GA3555
(Not Shown)
For all models. For built-in installation when
accessory blowers are used.
FIREBOX BRICK LINER - G8001A
SERIES (Not Shown)
For all models. Ceramic fiber firebox liner adds
the look of real brick.
INFORMATION VIDEO - 108917-01
(Not Shown)
For all models. A care and maintenance video is
available by calling 1-866-672-6040. You may also
email your request to
productsupport@desaint.com.
107172-01K34
-
ACCESSORIES
Continued
Hearth Base Trim
CORNER HEARTH BASE
G3008F Series - Walnut Finished
G3009U Series - Unfinished
G3010F Series - Oak Finished
For all models. The corner hearth base is designed
for use with the corner mantels to create a hand
some riser for the fireplace.
Dimensions (WxHxD): 6" x 52 1/2" x 23 3/4"
HARDWOOD HEARTH BASE
GC3333F Series- Walnut Finished
GC3334U Series - Unfinished
GC3335F Series - Oak Finished with
Medium Stain
G3004W Series - Off White Paint
For all models. The hearth base can be used with
the cabinet mantels to create a handsome riser for
the fireplace (cannot be used with corner mantel).
Dimensions (WxHxD): 6 1/2" x 58" x 28 9/16"
SLIM HEARTH BASE
(Not Shown)
G3005J Series - Jade Marble Laminate
G3005S Series - Sandstone Marble
Laminate
G3005B Series - Black Onyx Marble
Laminate
For all models. The slim hearth base allows you
to further customize your fireplace.
For all models. Optional with built-in installation.
Provides a finished appearance covering rough and/or
unfinished mantel or wall opening, edges, etc.
(Polished Brass Trim PT32PB included with
mantel accessory.)
FIRE CRACKLE - CF6-A (Not Shown)
Creates the sound of a real burning fire.
107172-01K35
www.desatech.com
Mantel Trim
LAMINATE TRIM FOR HEARTH OR
MANTEL
G3002J Series - Jade Marble Laminate
Mantel Trim
-
G3003J Series - Jade Marble Laminate
Hearth Base Trim
G3002S Series - Sandstone Marble
Laminate Mantel Trim
G3003S Series - Sandstone Marble
Laminate Hearth Base Trim
G3002B Series - Black Onyx Marble
Laminate Trim
G3003B Series - Black Onyx Marble
Laminate Hearth Base Trim
For all models. Mantel trim for cabinet or corner mantel. Hearth base trim for hardwood hearth bases.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE
CONTROL KIT - GHRCTB
AND CGHRCTB
For all Remote-Ready Models. Allows the fireplace to be operated in a manually or thermostatically controlled mode. You can turn the fireplace
on and off without ever leaving the comfort of
your easy chair.
RECEIVER AND REMOTE
CONTROL KIT - GHRCB
AND CGHRCB
For all Remote-Ready Models. Allows the fireplace to be turned on and off by using a hand-held
remote control.
WALL-MOUNT THERMOSTAT
SWITCH - GWMT1 (Not Shown)
For all Remote-Ready Models. The desired com
fort setting can be selected on the wall thermostat
and the log heater will automatically cycle from
pilot to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH
GWMS2 (Not Shown)
For all Remote-Ready Models. Allows the gas log
heater to be turned on and off with a wall switch.
-
WARRANTY INFORMATION
107172 01
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is
our standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE GAS FIREPLACE
DESA Heating Products warrants this product to be free from defects in materials and components for four
(4) years from the date of first purchase, provided that the product has been properly installed, operated and
maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale
or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required
to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating
Products Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product
and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original factory
replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with
all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts
that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by
improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to
repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE
OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED
WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUD
ING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR
(4) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING
PRODUCTSʼ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND
DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER
INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on
damages may not apply to you.
This warranty gives you specific legal rights and you may also have other rights that vary from state to state.