WARNING: Improper
installation, adjustment,
alter a tion, s ervice or
maintenance can cause
injury or property damage. Refer to this manual
for correct installation
and operational procedures. For assistance or
additional information
consult a qualified installer, service agency or
the gas supplier.
WARNING: This appliance is for installation
only in a solid-fuel burning masonry or UL127
factory-built replace or
in a listed ventless rebox
enclosure. It is designcertied for these installations in accordance with
ANSI Z21.11.2. Exception:
Do not install this appliance in a factory-built
fireplace that includes
instructions stating it has
not been tested or should
not be used with unvented
gas logs.
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WARNING: This is an
unvented gas-red heater. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ventilation section on page 6
of this manual.
This appliance may be installed in an aftermarket,*
per mane ntly l oca ted,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
110399-01J2
SAFETy
Continued
WARNING: This product contains and/or generates chemicals
known to the State of California
to cause cancer or birth defects
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this heater.
or other reproductive harm.
WARNING: Do not allow fans
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, op-
erate or service this replace.
Improper use of this replace
can cause serious injury or
to blow directly into the heater.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
death from burns, re, explosion, electrical shock and carbon
monoxide poisoning.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
DANGER: Carbon monoxide
and draperies.
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If
you have these signs, the heater may not
be working properly. Get fresh air at once!
Have heater serviced. Some people are
more affected by carbon monoxide than oth-
ers. These include pregnant women, people
with heart or lung disease or anemia, those
under the inuence of alcohol and those at
high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to these gases. The
odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may
be present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.
Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater
will remain hot for a time after
shutdown. Allow surface to cool
before touching.
Carefully supervise young children when they are in the room
with heater. When using the handheld remote accessory (RemoteReady models only), keep selector switch in the OFF position to
WARNING: Any change to
this heater or its controls can
prevent children from turning on
burners with remote.
be dangerous.
You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.
110399-01J3
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SAFETy
Continued
Keep the appliance area clear
and free from combustible materials, gasoline and other ammable vapors and liquids.
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This heater shall not be installed in a bed-
room or bathroom, unless installed as a
vented appliance. See Installing Damper
Clamp Accessory for Vented Operation,
page 12. This gas log set may not be
installed as a vented appliance in a bed-
room or bathroom in the Commonwealth
of Massachusetts.
5. Before installing in a solid fuel burning replace, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualied chimney cleaner.
Creosote will ignite if highly heated. A dirty
chimney ue may create and distribute
soot within the house. Inspect chimney
ue for damage. If damaged, repair ue
and rebox before operating heater.
6. Do not burn solid-fuel in a masonry or
UL127 factory-built replace in which a
vent-free room heater is installed.
7. If replace has glass doors, never operate
this heater with glass doors closed. If you
operate heater with doors closed, heat
buildup inside replace will cause glass to
burst. Make sure there are no obstructions
across openings of replace.
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 27.
9. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls and furniture.
10. This heater needs fresh, outside air ven-
tilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if enough fresh air is not available.
See Air for Combustion and Ventilation,
page 6. If heater keeps shutting off, see
Troubleshooting, page 28.
11. Do not run heater where ammable liquids
or vapors are used or stored or under
dusty conditions.
12. Do not use this heater to cook food or burn
paper or other objects.
13. Do not use heater if any part has been ex-
posed to or under water. Immediately call
a qualied service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
14. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped
(dime-sized or larger).
15. Turn heater off and let cool before ser-
vicing, installing or repairing. Make sure
the selector switch is in the OFF position
(Remote-Ready Models Only). Only a
qualied service person should install,
service or repair heater.
16. Make sure the selector switch is in the
OFF position when you are away from
home for long periods of time (RemoteReady Models Only).
17. Remote-ready heaters must not be connected to any external electrical source.
18. Operating heater above elevations of
4,500 feet may cause pilot outage.
19. To prevent performance problems, do
not use propane/LP fuel tank of less than
100 lb. capacity (propane/LP units only).
20. Provide adequate clearances around air
openings.
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110399-01J4
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Note: Where listed vented decorative logs
are required, thermostat operation is not
permitted.
State of Massachusetts: The installation must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
PRODUCT IDENTIFICATION
Flame-Max® Vintage Oak LogsFlame-Max® Golden Oak Logs
Five Piece Log Set
(One-Piece Log
Set for 36" Models)
Optional
Remote
Control
Piezo Ignitor
Optional
Selector
Switch
Flame
Adjustment
Knob
Burner
Piezo Ignitor
Burner Assembly
Control
Knob
Base
Assembly
Figure 1 - Product Identication
Control Knob
Two Piece
Log Set
OPTIONAL REMOTE CONTROL ACCESSORIES
There are four optional remote controls that
can be purchased separately for RemoteReady Models Only:
• wall switch
• hand-held ON/OFF remote
• wall thermostat
• hand-held thermostat remote
See Accessories, page 33.
The wall thermostat or hand-held thermostat
may not be used where vented decorative
listing is required.
UNPACkING
CAUTION: Do not remove the
data plates from the grate assembly. The data plates contain
important warranty and safety
information.
1. Remove logs and heater base assembly
from carton. Note: Do not pick up heater
110399-01J5
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base assembly by burners. This could
damage heater. Always handle base assembly by grate.
2. Remove all protective packaging applied
to logs and heater for shipment.
3. Check heater for any shipping damage. If
heater is damaged call DESA Heating, LLC
at 1-866-672-6040 for replacement parts
before returning to dealer.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside venting. There is no heat loss out a vent
or up a chimney. Heat is generated by both
realistic ames and glowing coals. This heater
is designed for vent-free operation with ue
damper closed. It has been tested and approved
to ANSI Z21.11.2 standard for unvented heaters.
State and local codes in some areas prohibit
the use of vent-free heaters. This heater may
also be operated as a vented decorative (ANSI
Z21.60) product by opening the ue damper
(non-thermostat models only).
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or space
unless the required volume of indoor combustion air is provided
by the method described in the
National Fuel Gas Code, ANSI
Z223.1/NFPA 54, the International
Fuel Gas Code, or applicable lo-
cal codes. Read the following instructions to insure proper fresh
air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
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SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system
requires no matches, batteries, or other
sources to light heater.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of one
perm (6 x 10
with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three
criteria above, proceed to Determining FreshAir Flow For Heater Location, page 7.
-11
kg per pa-sec-m2) or less
110399-01J6
AIR FOR COMBUSTION AND VENTILATION
Continued
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet
per 1,000 Btu/hr (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed
in that space. Rooms communicating directly
with the space in which the appliances are
installed*, through openings not furnished
with doors, are considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will
install heater plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2,560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2,560 cu. ft. (volume of space) x
20 = 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free heater ___________Btu/Hr
Gas water heater* ___________Btu/Hr
Gas furnace ___________Btu/Hr
Vented gas heater ___________Btu/Hr
Gas replace logs ___________Btu/Hr
Other gas appliances*+ __________Btu/Hr
Total = __________Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:Gas water heater ___________Btu/Hr
Vent-free heater + __________Btu/Hr
Total = __________Btu/Hr
4. Compare the maximum Btu/Hr the space can
support with actual amount of Btu/Hr used.
_______ Btu/Hr (maximum the space can
support)
_______ Btu/Hr (actual amount of Btu/Hr
used)
Example: 5 1,200 Btu/Hr (maxim um the
space can support)
73,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the example is a conned space
because the actual Btu/Hr used is more than the
maximum Btu/Hr the space can support. You
must provide additional fresh air. Your options
are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconned space, remove door to adjoining room or add ventilation grills between
rooms. See Venti lation Air From Inside
Building, page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr heater, if lower Btu/Hr
size makes room unconned.
40,000
33,000
73,000
If the actual Btu/Hr used is less than the
maximum Btu/Hr the space can support, the
space is an unconned space. You will need
no additional fresh air ventilation.
110399-01J7
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AIR FOR COMBUSTION AND VENTILATION
Outlet
Air
V e ntilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
V e ntilated
Crawl Space
T o
Crawl
Space
T o Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ve ntilation Grills
Into Adjoining Room,
Option 2
Ve ntilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Continued
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2
). Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermo-
stat-controlled power vent. Heated air entering
the attic will activate the power vent.
Figure 2 - Ventilation Air from Inside
Building
Figure 3 - Ventilation Air from Outdoors
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110399-01J8
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied service person must install heater.
Follow all local codes.
NOTICE: State or local codes
may only allow operation of this
appliance in a vented conguration. Check your state or local
codes.
WARNING: Make sure the
selector switch is in the OFF
position before installing heater
(Remote-Ready Models Only).
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creosote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue and
rebox may create and distribute
soot within the house. Inspect
chimney flue for damage. If
damaged, repair flue before
operating heater.
WARNING: Seal any fresh
air vents or ash clean-out doors
located on oor or wall of replace. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney ue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see page 11
• in a recreational vehicle
• where curtains, furniture, cloth-
ing, or other ammable objects
are less than 42" from the front,
top, or sides of the heater
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater creates warm air currents. These
currents move heat to wall surfaces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventilation, page 6.
110399-01J9
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INSTALLATION
Continued
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your unit. If your gas supply is not cor-
rect, do not install log set. Call dealer where
you bought log set for proper type replace.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
INSTALLATION AND CLEARANCES
FOR VENT-FREE OPERATION
WARNING: Maintain the
minimum clearances. If you
can, provide greater clearances
from oor, ceiling, and adjoining wall.
Carefully follow the instructions below. This
will ensure safe installation into a masonry,
UL127-listed manufactured replace, or listed
vent-free rebox.
Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from side of replace cabinet
to any combustible material and wall
should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side
of the replace cabinet (see Figure 4).
Front
Width
Rear
Width*
Note: When installing your gas logs into
a manufactured rebox, follow rebox
manufacturer’s instructions for minimum
clearances to combustible materials.
B. Clearances from top of replace opening
to ceiling should not be less than 42".
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney ue damper open.
If running heater with damper
open, noncombustible material
above replace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 12.
Example
*
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
Minimum Noncombustible Material
Clearances
If Not Using Mantel
Note: If using a mantel proceed to If Using
Mantel, page 11. If not using a mantel, follow
the information on this page.
You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material behind it. Noncombustible material must extend
at least 8" up (for all models). If noncombus-
tible material is less than 12", you must install
the replace hood accessory (24", 30" and
36" Models Only). See Figure 5, page 11, for
minimum clearances.
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110399-01J10
INSTALLATION
Minimum
Noncombustible
Material
Minimum NonCombustible
Material Height
Distances to
Underside of
Mantel
T o p of
Fireplace
Opening
Underside of
Mantel Shelf
Mantel Shelf
12"
8"
(A)
18"8"20"
14"
22"
17"
24"
20"
All minimum
distances are
in inches
Log Set
24"/30"/36"
Models
18" Model
2
1
/2
"
6"
8"
10"
Minimum
Noncombustible
Material
8"
Min.
12" 15" 18" 20"
2½"
6"
8"
10"
12"
Distances to
Underside of
Mantel
Hood
(GA6050,
GA6052 or
GA6053)
To p of
Fireplace
Opening
Underside
of Mantel
Shelf
Mantel Shelf
Continued
Noncombustible
Material Distance
Requirements for
Safe Installation
(A)
12" or moreNoncombustible mate-
rial OK.
Between 8" and 12" 24", 30" or 36" Models:
Install fireplac e hood
ac c ess ory (G A 605 0 ,
GA6052, or GA6053 see
Accessories, page 33).
18" Model: Noncombus-
tible material OK.
Less than 8"Noncombustible mate-
rial must be extended to
at least 8". See Between
8" and 12", above. If you
cannot extend material,
you must operate heater
with ue damper open.
Figure 6 - Minimum Mantel Clearances
Without Using Hood
If Using Mantel
You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.) must
be at least 1/2" thick. With sheet metal, you
must have noncombustible material behind it.
Noncombustible material must extend at least 8"
up (for all models). If noncombustible material is
less than 12", you must install the replace hood
accessory (24", 30" and 36" Models Only). Even
if noncombustible material is more than 12", you
may need the hood accessory to deect heat
away from your mantel shelf. See Figures 5, 6
and 7 for minimum clearances.
IMPORTANT: If you cannot meet these mini-
mum clearances, you must operate heater
with chimney ue damper open. Go to Install-
ing Damper Clamp Accessory for Vented
Operation, page 12.
110399-01J11
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
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Figure 7 - Minimum Mantel Clearances
When Using Hood
MANTEL CLEARANCES
In addition to meeting noncombustible mate-
rial clearances, you must also meet required
clearances between replace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between
mantel shelf and top of replace opening, a
hood is not required (see Figure 6).
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6, are not
met, you must have a hood. When using a
hood there are still certain minimum mantel
clearances required. Follow minimum clearances shown in Figure 7, when using hood.
INSTALLATION
14"
Min.
Combustible
Material
Noncombustible Material
Hearth
5"
Min.
Combustible
Material
Continued
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• operate the logs only with the
ue damper open
• raise the mantel to an accept-
able height
• remove the mantel
FLOOR CLEARANCES
A. If installing appliance on the oor level,
you must maintain the minimum distance
of 14" to combustibles (see Figure 8).
B. If combustible materials are less than 14"
to the replace, you must install appliance
at least 5" above the combustible ooring
(see Figure 9).
INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
Note: When used as a vented heater, appliance must be installed only in a solid-fuel
burning replace with a working ue and constructed of noncombustible material.
For Massachusetts Residents Only: Installation of this vented gas log set in the Com-
monwealth of Massachusetts requires the
damper be permanently removed or welded
in the fully open position.
If your heater is a manually-controlled model,
you may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode.
1. The replace does not meet the clearance
to combustibles requirements for ventfree operation.
2. State or local codes do not permit ventfree operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you,
you must permanently open chimney ue
damper. You must install the damper clamp
accessory (to order, see Accessories, page
33). This will insure vented operation (see Fig-
ure 10). The damper clamp will keep damper
open. Installation instructions are included
with clamp accessory.
See the following chart for minimum perma-
nent ue opening you must provide. Attach
damper clamp so the minimum permanent
ue opening will be maintained at all times.
Figure 8 - Minimum Fireplace Clearances
Figure 9 - Minimum Fireplace Clearances
If Installed at Floor Level
Above Combustible Flooring
www.desatech.com
Damper
Clamp
Damper
Clamp
Damper
Masonry
Fireplace
Figure 10 - Attaching Damper Clamp
Damper
Manufactured
Fireplace
110399-01J12
INSTALLATION
Continued
Area of Various Standard Round Flues
DiameterArea
5"
6"
7"
8"
Chimney HeightMinimum Permanent
6' to 15'
15' to 30'
INSTALLING HEATER BASE
ASSEMBLY
WARNING: You must secure
this heater to replace oor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak or log
misplacement.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access
to heater control panel. This
will insure adequate air ow
and guard against sooting and
controls being damaged. Raise
replace oor with noncombustible material. Make sure material
is secure.
CAUTION: Do not pick up
heater base assembly by burners. This could damage heater.
Only handle base assembly by
grates.
IMPORTANT: Make sure the heater burners
are level. If heater is not level, heater will not
work properly.
• approved exible gas hose and ttings (not
provided) (if allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16" drill bit (metal or
masonry as applicable)
• athead screwdriver
• pipe wrench
1. Apply pipe joint sealant lightly to male
threads of gas tting (not provided). For
Variable Manually-Controlled Models con-
nect approved exible gas hose to gas
regulator of heater (see Figure 1). For
Remote-Ready models connect approved
exible gas hose to gas control tting in
heater (see Figure 12).
IMPORTANT: Hold gas regulator with
wrench when connecting exible gas hose
(Variable Manually-Controlled Models
Only). Hold gas tting with wrench when
connecting exible gas hose (Remote-
Ready Models Only).
2. Locate two masonry screws in hardware
package.
3. Place heater base in replace.
4. Place logs in their proper position on heater
base (see Installing Logs, page 16).
Heater Gas
Regulator
Fitting
Flexible Gas Hose (if
allowed by local codes)
Figure 11 - Attaching Flexible Gas
Hose to Heater Gas Regulator (Variable
Manually-Controlled Models Only)
Flexible Gas Hose (if
allowed by local codes)
Fitting
Figure 12 - Attaching Flexible Gas Hose
to Heater (Remote-Ready Models Only)
110399-01J13
www.desatech.com
INSTALLATION
Continued
5. Center heater base and logs front-to-back
and side-to-side in replace.
6. Carefully remove logs without moving
heater base.
7. Mark screw locations through one hole
on each side of the mounting bracket
(see Figures 13 or 14, depending on
your model). If installing in a brick-bottom
replace, mark screw locations in mortar
joint of bricks.
8. Remove heater base from replace. If
installing optional control accessories,
do so at this time (Remote-Ready Models
Only). Follow all directions provided with
accessory.
9. Drill holes at marked locations using 3/16"
drill bit.
10. Attach base assembly to replace oor
using two masonry screws (in hardware
package).
Masonry
Vintage Oak
Log Chassis
(Variable
ManuallyControlled
Models)
Bracket with
Screw Holes
Figure 13 - Attaching Heater to Fireplace
Floor (Variable Manually-Controlled
Models Only)
Golden Oak
Model Chassis
(Remote-Ready
Models)
Bracket with
Screw Holes
Figure 14 - Attaching Base Assembly
to Fireplace Floor (Remote Ready
Models Only)
Screw
Masonry
Screw
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied service person must connect heater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LP replace directly
to the propane/LP supply. This
heater requires an external regulator (not supplied). Install the
external regulator between the
heater and propane/LP supply.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase
the optional CSA design-certied equipment
shutoff valve from your dealer.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-
www.desatech.com
110399-01J14
INSTALLATION
Continued
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
15. Pointing the vent down protects it from
freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
Installation must include an equipment shut-
off valve, union, and plugged 1/8" NPT tap.
Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from
heater (see Figure 16 or 17, depending on
your model).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 16 or 17,
depending on your model. Locate sediment
trap where it is within reach for cleaning. Install
in piping system between fuel supply and
heater. Locate sediment trap where trapped
matter is not likely to freeze. A sediment trap
traps moisture and contaminants. This keeps
them from going into heater controls. If sedi-
ment trap is not installed or is installed wrong,
heater may not run properly.
Propane/LP From
External Regulator
(11" W.C.** to 14"
W.C. Pressure)
Natural From Gas
Meter (5" W.C.** to
10.5" W.C.
Pressure)
Tee Cap Pipe
Joint Nipple
Sediment Trap
Figure 16 - Gas Connection (Variable
Manually-Controlled Models Only)
CSA Design-
Certied Equipment
Shutoff Valve With
1/8" NPT Tap*
Approved Flexible
Gas Hose (if
allowed by local
codes)
CSA Design-Certied
Equipment Shutoff Valve
With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if allowed
by local codes)
3" Minimum
Gas Regulator
Propane/LP From
External Regulator
(11" W.C.** to 14"
W.C. Pressure)
Natural From Gas
Meter (5" W.C.** to
10.5" W.C.
Pressure)
Propane/LP
Supply Tank
Figure 15 - External Regulator With Vent
Pointing Down
110399-01J15
External
Regulator
with Vent
Pointing
Down
Gas Control
* Purchase the optional CSA design-certied
equipment shutoff valve from your dealer.
** Minimum inlet pressure for purpose of input
adjustment.
www.desatech.com
3" Minimum
Pipe Cap Tee
Nipple Joint
Sediment Trap
Figure 17 - Gas Connection (Remote-
Ready Models Only)
INSTALLATION
Continued
CAUTION: Avoid damage to
regulator. Hold gas regulator
with wrench when connecting
it to gas piping and/or ttings
(Variable Manually-Controlled
Models Only).
CAUTION: Avoid damage
to gas control. Hold gas tting
with wrench when connecting
it to gas piping and/or ttings
(Remote-Ready Models Only).
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
CAUTION: Make sure external regulator has been installed
between propane/LP supply
and heater. See guidelines under Connecting to Gas Supply,
page 13.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas, or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 18).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas, or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figures 19
and 20, page 17). Apply noncorrosive
leak detection uid to all joints. Bubbles
forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 18).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
Equipment
Shutoff
Valve
Figure 18 - Equipment Shutoff Valve
Open
Closed
www.desatech.com
110399-01J16
INSTALLATION
Continued
4. Check all joints from equipment shutoff
valve to control valve (Manually-Con-
trolled Models), or to gas control (Remote-
Ready Models) (see Figures 19 and 20).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operation, page 20).
Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to
Appliance, page 21 or page 24).
Propane/LP
Supply Tank
Figure 19 - Checking Gas Joints
(Propane/LP Model Shown)
Equipment
Shutoff Valve
Control Valve Location
Equipment
Shutoff Valve
CAUTION: After installa-
tion and periodically thereafter,
check to ensure that no ame
comes in contact with any log.
With the heater set to High, check
to see if ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contacting logs will create soot.
Vintage Oak Two-Piece Log Set
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place front log on top of the grate and over
front posts on chassis (see Figure 21).
2. Place rear log on rear of chassis (see
Figure 21). Slide log forward so that it sits
against rear posts on chassis. IMPORTANT: Make sure logs do not cover any
burner ports (see Figure 22, page 18).
3. Place lava rock around base of heater if
desired.
Log #2
Gas Meter
Control Valve Location
Figure 20 - Checking Gas Joints (Natural
Gas Only)
Log #1
Front Post
INSTALLING LOGS
WARNING: Failure to posi-
Chassis
Rear Post
tion the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
Figure 21 - Installing Vintage Oak Two-
Piece Log Set
result in property damage or
personal injury.
110399-01J17
www.desatech.com
INSTALLATION
Continued
Burner Ports
Figure 22 - Installing Vintage Oak Log
Sets (Top View)
Vintage Oak and Golden Oak One-Piece
Log Set
1. Place one-piece log set on grate to t as
illustrated in Figure 23 for Vintage Oak
models and Figure 24 for Golden Oak
models. For Vintage Oak models make
sure bottom of front log is in front of “U”shaped cutout in center of chassis (see
Figure 23). For Golden Oak models make
sure middle section at bottom of log set
is seated into “U”-shaped cutout in center
of chassis (see Figure 24). IMPORTANT:
Make sure log does not cover any burner
ports (see Figure 22 or 25).
2. Place lava rock around base of heater if
desired.
One-Piece
Log Set
Chassis
Figure 23 - Installing Vintage Oak One-
Piece Log Set
Log Set
Burner
“U”-shaped
Cutout in
Chassis
One-Piece
Log Set
Middle
Section at
Bottom of
Log Set
Burner
Chassis
“U”-shaped
Figure 24 - Installing Golden Oak One-
Piece Log Set
Burner Ports
Figure 25 - Installing Golden Oak Log
Sets (Top View)
Golden Oak Five-Piece Log Set
Each log is marked with a number. These
numbers will help you identify the log when
installing. It is very important to install these
logs exactly as instructed. Do not modify logs.
Only use logs supplied with heater.
1. Place front log (#1) on top of the grate
(see Figure 26, page 19). Log will t down
between grate and front of chassis.
2. Rest middle log (#2) inside “U”-shaped cut-
outs in chassis (see Figure 27, page 19).
Cutout in Chassis
Log Set
www.desatech.com
110399-01J18
INSTALLATION
2
3
4
5
1
Continued
3. Place rear log (#3) on back portion of
chassis (see Figure 28). Log will "hug"
the burner (see Figure 29).
4. Place right top log (#4) over logs #1, 2
and 3 as shown in Figure 29. Top log will
sit down into indentions in these logs.
Grate
Chassis
Figure 26 - Installing Golden Oak 5-Piece
Log Set - Log 1
5. Place left top log (#5) over logs #2 and 3.
Left top log will t into indentions in these
logs. IMPORTANT: Make sure logs do
not cover any burner ports (see Figure
25, page 18).
6. Place lava rock around base of heater if
desired.
Burner
Chassis
Figure 28 - Installing Golden Oak 5-Piece
Middle
Log (#2)
Log Set - Log 3
Rear
Log (#3)
Front
Log (#1)
“U”-shaped Cutout
in Chassis
Figure 27 - Installing Golden Oak 5-Piece
Log Set - Log 2
Figure 29 - Installing Golden Oak 5-Piece
Log Set - Logs 4 and 5
110399-01J19
www.desatech.com
OPERATION
MANUALLy-CONTROLLED MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be ligh ted by hand. When lighting
the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualied service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualied service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under
water.
www.desatech.com
WARNING:
• If replace has glass doors,
never operate this heater with
glass doors closed. If you operate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.
• You must operate this heater
with a fireplace screen in
place. Make sure fireplace
screen is closed before running heater.
NOTICE: During initial operation
of new heater, burning logs will
give off a paper-burning smell.
Orange ame will also be present. Open damper or window to
vent smell. This will only last a
few hours.
Note: Home owners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full ames of the HI heat setting but will
nd the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information, col-
umn 1.
2. Make sure equipment shutoff valve is fully
open.
3. Turn control knob clockwise to the
OFF position.
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.
110399-01J20
OPERATION
Continued
MANUALLy-CONTROLLED MODELS
5. Slightly press and turn control knob coun-
terclockwise to the PILOT position.
Keep control knob pressed in for ve (5)
seconds (see Figure 30).
Note: You may be running this heater
for the rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
6. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not light, contact a
qualied service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 3
through 7.
8. Slightly press and turn control knob counterclockwise to the HI position. The
burner should light. Set control knob to
any heat level between HI and LO.
9. To leave pilot lit and shut off burners only,
turn control knob clockwise to the
HI position then press in and turn clockwise to PILOT position.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
Ignitor Button
Figure 30 - Control Knob and Ignitor
Button Location
Control Knob
Ignitor Electrode
Thermocouple
(Note: Appearance of pilot
assembly may vary by model.)
Figure 31 - Pilot
Pilot
Burner
VARIABLE CONTROL
OPERATION
The variable control valve can be set to any
heat setting and ame height desired, by simply turning the control knob until that setting
is attained. Even the lowest setting provides
realistic, dancing yellow ames. Selecting
higher settings produces greater heat output.
This results in increased heating comfort.
WARNING: Do not operate
heater between pilot and HI
positions.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
TO TURN GAS OFF
TO APPLIANCE
1. Press in and turn control knob clockwise
2. Turn the control knob clockwise to
3. Press in control knob and turn clockwise
4. Close equipment shutoff valve (see Figure
1. Follow steps 1 through 5 under Lighting
2. Press control knob and light pilot with
3. Keep control knob pressed in for 30 sec-
to the HI position.
the PILOT position.
to the OFF position.
18, page 16).
MANUAL LIGHTING
PROCEDURE
Instructions, page 20.
match.
onds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8
under Lighting Instructions, column 1.
110399-01J21
www.desatech.com
OPERATION
REMOTE-READy MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
Continued
LIGHTING
INSTRUCTIONS
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be ligh ted by hand. When lighting
the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualied service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualied service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under
water.
WARNING:
• If replace has glass doors,
never operate this heater with
glass doors closed. If you operate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.
• You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.
NOTICE: During initial operation of
new heater, burning logs will give
off a paper-burning smell. Orange
ame will also be present. Open
damper or window to vent smell.
This will only last a few hours.
Note: Home owners generally prefer to operate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire
the full ames of the HI heat setting but will
nd the heat output excessive. You can open
the chimney damper (if you have one) fully or
partially to release some of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information, col-
umn 1.
2. Make sure equipment shutoff valve is fully
open.
3. Set selector switch in the OFF position.
WARNING: Burners will
come on automatically within
one minute when the selector
switch is in the ON position after
the pilot is lit.
www.desatech.com
110399-01J22
OPERATION
O
F
F
L
O
I
H
AUTO
OFF
ON
P
I
L
O
T
O
N
Continued
REMOTE-READy MODELS
4. Press in and turn control knob clock-
wise to the OFF position (see
Figure 32).
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, page 22. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counter-
clockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 32).
Note: You may be running this heater
for the rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for
repairs. Until repairs are made, light pilot
with match. To light pilot with match, see
Manual Lighting Procedure, page 24.
8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob coun-
terclockwise to the ON position.
Flame Adjustment Knob
10. Wait one minute and switch selector
switch to the ON position to light burners.
Note: AUTO is only functional when using
GWMT1 or GWMS2 optional accessories.
11. Set ame adjustment knob to any level
between HI and LO.
12. To leave pilot lit and shut off burners only,
turn control knob clockwise to the
PILOT position, or use remote control
manual OFF button, or set selector switch
in the OFF position.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
WARNING: Make sure the
selector switch is in the OFF
position when you are away from
home for long periods of time.
Heater will come on automatically with selector switch in the
ON position.
Pilot Burner
Figure 33 - Pilot (Propane/LP)
Pilot Burner
Figure 34 - Pilot (Natural)
Ignitor Electrode
Ignitor
Electrode
Ignitor
Button
Selector Switch in
OFF Position
Control
Knob
Figure 32 - Control Knob and Ignitor
Button Location (Shown as Supplied, No
Control Options)
110399-01J23
www.desatech.com
ON
OFF
REMOTE
O
F
F
P
I
L
O
T
L
O
I
H
O
N
OPERATION
Continued
REMOTE-READy MODELS
TO TURN GAS OFF
TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise to the
OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote:
Set selector switch in the OFF position to
prevent draining battery.
3. Close equipment shutoff valve (see Figure
18, page 16).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting
Instructions, page 22.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8
under Lighting Instructions, page 23.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must
be purchased separately (see Accessories,
page 33). Follow instructions included with
the remote control.
NOTICE: You must light the pilot
before using the hand-held remote control unit. See LightingInstructions on page 22.
After lighting, let pilot ame burn for about
one minute. Turn control knob to ON posi-
tion. Adjust ame adjustment knob anywhere
between HI and LO. Slide the selector switch
to the REMOTE position (see Figure 35).
Note: The burner may light if hand-held remote was on when selector switch was last
turned off. You can now turn the burner on and
off with the hand-held remote control unit.
IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot
is not lit. This will drain the battery.
Flame Adjustment Knob
in On Position
Selector Switch in Remote Position
(Optional Remote Control)
Figure 35 - Setting the Selector Switch,
Control Knob, and Flame Adjustment
Knob for Hand-Held Remote Operation
ON/OFF SERIES (MODEL HRC100)
Control Knob
Hold the control button on the hand-held
remote until burner turns on. Hold the control button again until burner turns off (see
Figure 36).
To Lock press both buttons on hand-held
remote control until light stops ashing. Handheld remote control is now locked. If the re
is on it will be turned off automatically. In the
locked state, the light will not light up when
any button is pressed.
To Unlock press both buttons together
on hand-held remote control until the light
stops ashing. The hand-held remote is now
unlocked.
Indicator
Light
Control
Button
Figure 36 - On/Off Hand-Held Remote
Control Unit (HRC100)
THERMOSTAT SERIES (MODEL
HRC200)
The hand -held remote can be operated
using either the manual mode (MANU) or
thermostatic mode (AUTO) (see Figure 37,
page 25). To select Fahrenheit/Centigrade
mode display, carefully press the ˚C/˚F mode
button with the end of a paper clip or similar
blunt object.
www.desatech.com
110399-01J24
LOCK
MANUAUTO
ºC/ºF
TEMP
POWER
ROOM
TEMP
SET
TEMP
AUTO
OPERATION
REMOTE-READy MODELS
Digital Display
Shows
Temperature
and Settings
Locks
System to
Prevent
Accidental
Ignition
Turns
Burners
On or Off
Increases or Decreases Room
Temperature in AUTO Mode
Figure 37 - Thermostat Hand-Held Remote
Control Unit (HRC200)
Manual Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote
control.
2. Press the MANU button to turn on the
replace.
3. Press the POWER and LOCK buttons
together to turn off the replace.
Auto (Thermostatic) Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote
control.
2. Press AUTO button to select this mode.
3. Set the desired room temperature by
pressing the TEMP + or - buttons.
4. Press the POWER and LOCK buttons
together to turn off the replace.
Note: Do not leave the hand-held remote in
the AUTO mode close to the replace. The
radiant heat from the replace will turn off the
replace. Ideally, place the hand-held remote
in the center of the room facing towards the
replace.
Turns
Hand-Held
Remote On
or Off and
Allows You
to Choose
the Manual
Setting
Selects
AUTO
Mode
°C/°F Mode
Button
Continued
Note: Do not hold the hand-held remote for
a long time. Body temperature will affect its
operation in the AUTO mode.
Safety Features
When away from home for an extended period
of time or as a child safety feature to prevent
accidental ignition of the replace, the receiver
ON/OFF/REMOTE switch should be in the
OFF position.
Auto Shutoff Feature
1. If the average room temperature reaches
a range of 82° F (28° C) to 92° F (33° C),
the hand-held remote control will perform
a safety override and shut the replace off.
This feature is not available in the MANU
mode.
2. The receiver continuously receives signals from the hand-held remote to control
the room temperature. If the hand-held
remote is misplaced, obstructed or for any
reason cannot transmit to the receiver, the
receiver will shut off the replace. This will
occur in 8 or more minutes depending
upon location of remote transmitter and
strength of batteries.
Key Pad Lock Feature
This feature allows the user to lock/unlock the
keypad on the hand-held remote in the MANU
or AUTO mode to prevent inadvertent operation (i.e. children operating the hand-held
remote control, etc.). The keypad is locked in
either on or off. Press the POWER and LOCK
buttons together to turn the unit on or off.
110399-01J25
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INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 38 shows a correct pilot ame pattern.
Figure 39 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools,
the heater will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 39
• turn heater off (see To Turn Off Gas to Appliance, page 21 or page 24)
• see Troubleshooting, page 28
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue
and have no yellow or orange color.
Pilot Burner
Thermocouple
Figure 38 - Correct Pilot Flame Pattern
(Your pilot may vary from pilots shown)
Pilot Burner
Figure 39 - Incorrect Pilot Flame Pattern
(Your pilot may vary from pilots shown)
Thermocouple
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes
in the tting at the burner entrance. These
holes may become blocked with dust or lint.
Periodically inspect these holes for any blockage and clean if needed. Blocked air holes
will create soot.
MAIN BURNER
Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame present. All round burner ame holes should be
open with a small blue ame present. Some
burner ame holes may become blocked by
debris or rust, with no ame present. If so,
turn off heater and let cool. Remove blockage.
Blocked burner ame holes will create soot.
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110399-01J26
CLEANING AND MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burners, and
circulating air passageways
of heater clean. Inspect these
areas of heater before each use.
Have heater inspected yearly
by a qualied service person.
Heater may need more frequent
cleaning due to excessive lint
from carpeting, pet hair, bedding
material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
CLEANING BURNER INJECTOR
HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning ame. Keep these holes clear
of dust, dirt, lint, and pet hair. Clean these air in-
let holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store, or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don't
follow directions on the can, you could dam-
age the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet
holes on injector holder for dust and dirt
(see Figures 40 and 41).
3. Blow air through the ports/slots and holes
in the burner.
4. Check injector holder located at the end of
the burner tube again. Remove any large
110399-01J27
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particles of dust, dirt, lint, or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.
Clean the pilot assembly also. A yellow tip on
pilot ame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole
about 2" from where the pilot ame comes
out of the pilot assembly (see Figure 41).
With unit off, lightly blow air through air inlet
hole. You may blow through a drinking straw
if compressed air is not available.
Burner
Tube
Primary Air Inlet Holes
(Shape of Holes May
Vary by Model)
Figure 40 - Injector Holder On Outlet
Burner Tube
Burner
Tube
Pilot Assembly
Pilot Air
Inlet Hole
Figure 41 - Pilot Inlet Air Hole
Injector Holder
(May Be Brass
or Aluminum
Depending on
Model)
Ports/Slots
LOGS
•
If you remove logs for cleaning, refer to Install-ing Logs, page 17, to properly replace logs.
• Replace log(s) if broken or chipped (dimesized or larger).
AUTO
OFF
ON
Thermopile
WIRING DIAGRAM
(Remote-Ready Models Only)
TROUBLESHOOTING
WARNING: Turn off and unplug heater and let cool before servicing.
Only a qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
Wh e n igni t o r bu t t o n is
pressed, there is no spark
at ODS/pilot
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or
wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ig nit or el ect rod e posi-
tioned wrong
7. Ignitor electrode broken
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Tighten nut holding piezo ignitor
to base panel of log set. Nut is
located behind base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
Wh e n igni t o r bu t t o n is
pressed, there is spark at
ODS/pilot but no ignition
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed
in while in PILOT position
4. Air in gas lines when in-
stalled
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while in
PILOT position
4. Continue holding down control
knob. Repeat igniting operation until air is removed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is
5. Contact local propane/LP gas
company
6. Clean ODS/pilot (see Cleaning
and Maintenance, page 27) or
replace ODS/pilot assembly
7. Replace gas regulator
not correct
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110399-01J28
OBSERVED PROBLEM
ODS/pilot lights but ame
goes out when control knob
is released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Contr o l k n o b not f u l l y
pressed in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pi lot (see
Cleaning and Maintenance,
page 27) or replace ODS/
pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
Burner does not light after
ODS/pilot is lit
Delayed ignition of one or
both burners
Burn er bac kfiri ng dur ing
combustion
110399-01J29
1. Inlet gas pressure is too
low
2. Burner orice(s) clogged
3. Thermopile leads disconnected or improperly conne cte d (Rem ote- Rea dy
Models Only)
4. Burners will not come on in
remote position (RemoteReady Models Only)
1. Manifold pressure is too
low
2. Burner orice(s) clogged
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
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1. Co nt act local natural or
propane/LP gas company
2.
Clean burner(s) (see Cleaning
and Maintenance, page 27)
or replace burner orice(s)
3. Reconnect leads (see Wiring Diagram, page 28)
4. Replace battery in transmitter and receiver
1. Co nt act local natural or
propane/LP gas company
2.
Clean burner(s) (see Cleaning
and Maintenance, page 27)
or replace burner orice(s)
1. Clean burner (see Cleaning
and Maintenance, page 27)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
OBSERVED PROBLEM
Slight smoke or odor during
initial operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes and logs
curing
REMEDY
1. Check burner for dirt and
de b r is. If fo und, clea n
burner (see Cleaning and
Maintenance, page 27)
2. Replace gas control
3. Problem will stop after a few
hours of operation
Heater produces a whistling
noise when burners are lit
White powder residue forming
within burner box or on adjacent walls or furniture
Moisture/condensation no-
ticed on windows
Dark residue on logs inside
of their replace. Note: After
removing all causes of residue
deposits, completely clean
replace and appliance off
residue before reusing appliance
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/
ventilation air
1. Improper log placement
2. Drafts or other air currents
affecting ame pattern
3. Air holes at burner inlet
blocked
4. B u r n e r f l a m e h o l e s
blocked
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installation clearances (see pages
9 through 12)
4. Clean burners (see Cleaning
and Maintenance, page 27)
or replace burner orice
1. Turn heater off when using furniture polish, wax,
carpet cleaners, or similar
products
1. Refer to Air for Combustion and Ventilation requirements (page 6)
1. Properly locate logs (see
Installing Logs, page 17)
2. Eliminate source of drafts
around heater
3. Clean out air holes at burner inlet. Periodically repeat
as needed
4. Remove blockage or replace burner
Remote does not function (Remote-Ready Models Only)
1. Battery is not installed. Bat-
tery power is low
www.desatech.com
1. Replace 9-volt batteries
in receiver and hand-held
remote control
110399-01J30
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint rem over, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM
Heater produces a clicking/
ticking noise just after burners
are lit or shut off
Heater produces unwanted
odors
Heater shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
POSSIBLE CAUSE
1. Met a l ex p andi n g wh ile
heating or contracting while
cooling
1. Heater burning vapors from
paint, h ai r spray, g lu es,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
1. No t enough fresh air is
available
2. Low line pressure
3. O D S / p ilo t i s p art i a l l y
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
REMEDY
1. This is normal with most
heaters. If noise is excessive, contact qualied service person
1. Ope n wind o w to ven t i-
late room. Stop using odor
ca usi ng produ cts whil e
heater is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
1. Open window and/or door
for ventilation
2. Contact local nat ur al or
propane/LP gas company
3. Cl e a n O D S / p i lo t ( s e e
Cleaning and Maintenance,
page 27)
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
2. Replace control valve
Gas odor during combustion
110399-01J31
1. Foreign matt er between
control valve and burner
2. Gas leak. See Warning
statement at top of page
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1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
SPECIFICATIONS
VINTAGE OAK VARIABLE MANUALLY-CONTROLLED
H18P
• Rating (Variable): 16,000/27,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C., Minimum* 11" W.C.
H18N
• Rating (Variable): 16,000/27,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
* For purpose of input adjustment
GOLDEN OAK REMOTE-READY
HD18PR
• Rating (Variable): 16,000/30,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C., Minimum* 11" W.C.
HD18NR
• Rating (Variable): 16,000/30,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
* For purpose of input adjustment
H24P
• Rating (Variable): 20,000/31,500 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C., Minimum* 11" W.C.
H24N
• Rating (Variable): 20,000/31,500 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
HD24PR, HD30PR, HD36PR,
• Rating (Variable): 20,000/39,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C., Minimum* 11" W.C.
HD24NR, HD30NR, HD36NR
• Rating (Variable): 20,000/39,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
www.desatech.com
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040 for
referral information. A list of authorized dealers
can be found by visiting www.desatech.com.
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number
110399-01J32
ACCESSORIES
NOTICE: All accessories may
not be available for all replace
models.
Purchase these accessories from your local
dealer. If they can not supply these accessories
call DESA Heating, LLC at 1-866-672-6040 for
information. You can also write to the address
listed on the back page of this manual.
FIREPLACE HOOD
Black - GA6050
Brass - GA6052
Antique Brass - GA6053
For all models. Helps deect heat away from
mantel or wall above replace. Fits openings
28" to 48" wide.
RECEIVER AND HANDHELD THERMOSTAT
REMOTE CONTROL
KIT - HRC200 SERIES
For all remote-ready models. Allows the
replace to be operated in a manually or
thermostatically controlled mode. You can turn
the replace on and off without ever leaving
the comfort of your easy chair. A wall mount
docking station is included.
WALL-MOUNT THERMOSTAT
SWITCH - GWMT1
For all Remote-Ready Models. The desired
comfort setting can be selected on the wall
thermostat and the log heater will auto-
matically cycle from pilot to the heat setting
selected.
WALL-MOUNT ON/OFF SWITCH
GWMS2
For all Remote-Ready Models. Allows the
gas log heater to be turned on and off with
a wall switch.
DAMPER CLAMP - GA6080
For all models. Permanently opens chimney
ue damper for vented operation.
LAVA ROCK - GA6060
For all models. Order when additional rock
is desired.
CLEANING KIT - CCK
For all models. Your vent-free gas appliance
requires regular cleaning and maintenance to
prevent performance problems. This kit gives
you the tools and instructions to make it easy
to clean all critical areas of your appliance.
RECEIVER AND
HAND-HELD REMOTE
CONTROL KIT HRC100 SERIES
For all remote-ready models. Allows the
replace to be turned on and off by using a
hand-held remote control. A wall mount dock-
ing station is included.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• for propane/LP units, propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
110399-01J33
www.desatech.com
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating, LLC’s web
site at www.desatech.com.
PARTS
5
1-2
1-1
13
4
11
12
4
8
4
6
7
9
10
16
15
17
19
3
18
14
20
18
21
19
2
VARIABLE MANUALLY-CONTROLLED FLAME-MAX VINTAGE OAK LOG
MODELS
H18P, H18N, H24P AND H24N
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110399-01J34
PARTS LIST
VARIABLE MANUALLY-CONTROLLED FLAME-MAX® VINTAGE OAK LOG MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 32 of this manual.
KEY
NO. PART NO.DESCRIPTIONQTY.
H18P
1110397-01 Two Piece Log Set• •1
110397-02 Two Piece Log Set• • 1
1-1 109318-01 Front Log• •1
109319-01 Front Log• • 1
1-2 109318-02 Rear Log• •1
109319-02 Rear Log• • 1
2110397-01 One Piece Log Set• •1
110397-02 One Piece Log Set• • 1
3098276-01 Hex Head Plug, 1/8" NPT• • • •1
4M11084-38 Screw, Hex Head (#8-18 x 0.38) • • • •8
5**Painted Base Assembly• • • •1
6102844-01 Lower Bracket• • • •1
7102966-01 Upper Bracket• • • •1
8098867-10 Gas Regulator••1
Standard Warranty: DESA Heating, LLC warrants this new product and any parts thereof to be free from
defects in material and workmanship for a period of four (4) years from the date of rst purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from
the date of rst purchase.
Factory Reconditioned Products
Limited Warranty: DESA Heating, LLC warrants factory reconditioned products and any parts thereof
to be free from defects in material and workmanship for 30 days from the date of rst purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under
this warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer,
and only when installed by a qualied installer in accordance with all local codes and instructions furnished
with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and
an allowance for labor when provided by a DESA Heating, LLC Authorized Service Center or a provider
approved by DESA Heating, LLC. Warranty parts must be obtained through authorized dealers of this product and/or DESA Heating, LLC who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty
repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the
responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents,
improper installation, lack of proper maintenance, tampering, or alteration(s).
This is DESA Heating, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any
and all implied warranties, including warranties of merchantability and tness for a particular purpose to four
(4) years on new products and 30 days on factory reconditioned products from the date of rst purchase.
DESA Heating, LLC makes no other warranties regarding this product.
DESA Heating, LLC’s liability is limited to the purchase price of the product, and DESA Heating, LLC shall
not be liable for any other damages whatsoever under any circumstances including indirect, incidental, or
consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
New Products
) _____________________________
) __________________________
NOT A UPC
DESA Heating, LLC
2701 Industrial Drive
Bowling Green, KY 42101
www.desatech.com
1-866-672-6040
110399-01
Rev. J
09/08
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