Desa H18N Owner's Operation And Installation Manual

UNVENTED (VENT-FREE) GAS LOG HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
Vintage Oak
Golden Oak
18" and 24" Variable Manually-Controlled
Models
Vented Decorative Appliances
FLAME-MAX® Log Designs
18", 24", 30" and 36"
Remote-Ready Models
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re
department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance. CONSUMER: Retain this manual for future reference.
For more information, visit www.desatech.com
Safety .................................................................. 2
TABLE OF CONTENTS
Local Codes......................................................... 5
Product Identication ........................................... 5
Optional Remote Control Accessories ................. 5
Unpacking............................................................ 5
Product Features ................................................. 6
Air For Combustion and Ventilation ..................... 6
Installation ........................................................... 9
Operation ........................................................... 20
Inspecting Burners............................................. 26

SAFETy

Cleaning and Maintenance ................................ 27
Wiring Diagram .................................................. 28
Troubleshooting ................................................. 28
Specications .................................................... 32
Replacement Parts ............................................ 32
Accessories ....................................................... 33
Service Hints ..................................................... 33
Technical Service............................................... 33
Parts .................................................................. 34
Warranty ..............................................Back Cover
WARNING: Improper installation, adjustment, alter a tion, s ervice or maintenance can cause injury or property dam­age. Refer to this manual for correct installation and operational proce­dures. For assistance or additional information consult a qualified in­staller, service agency or the gas supplier.
WARNING: This ap­pliance is for installation only in a solid-fuel burn­ing masonry or UL127
factory-built replace or in a listed ventless rebox
enclosure. It is design­certied for these instal­lations in accordance with ANSI Z21.11.2. Exception: Do not install this appli­ance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.
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WARNING: This is an unvented gas-red heat­er. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air
for Combustion and Ven­tilation section on page 6
of this manual.
This appliance may be in­stalled in an aftermarket,* per mane ntly l oca ted, manufactured (mobile) home, where not prohib­ited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
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SAFETy
Continued
WARNING: This product con­tains and/or generates chemicals known to the State of California to cause cancer or birth defects
WARNING: Do not use a blower insert, heat exchanger insert or other accessory not ap­proved for use with this heater.
or other reproductive harm.
WARNING: Do not allow fans
IMPORTANT: Read this owner’s
manual carefully and completely before trying to assemble, op-
erate or service this replace. Improper use of this replace
can cause serious injury or
to blow directly into the heater. Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
death from burns, re, explo­sion, electrical shock and carbon monoxide poisoning.
Due to high temperatures, the appliance should be located out
of trafc and away from furniture
DANGER: Carbon monoxide
and draperies.
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once!
Have heater serviced. Some people are more affected by carbon monoxide than oth-
ers. These include pregnant women, people with heart or lung disease or anemia, those under the inuence of alcohol and those at
high altitudes. Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odor­making agent is added to these gases. The
odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of this heater.
Do not place clothing or other
ammable material on or near
the appliance. Never place any objects on the heater.
Heater base assembly becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.
Carefully supervise young chil­dren when they are in the room with heater. When using the hand­held remote accessory (Remote­Ready models only), keep selec­tor switch in the OFF position to
WARNING: Any change to
this heater or its controls can
prevent children from turning on burners with remote.
be dangerous.
You must operate this heater
with a replace screen in place. Make sure replace screen is
closed before running heater.
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SAFETy
Continued
Keep the appliance area clear and free from combustible ma­terials, gasoline and other am­mable vapors and liquids.
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This heater shall not be installed in a bed-
room or bathroom, unless installed as a
vented appliance. See Installing Damper Clamp Accessory for Vented Operation,
page 12. This gas log set may not be installed as a vented appliance in a bed-
room or bathroom in the Commonwealth
of Massachusetts.
5. Before installing in a solid fuel burning re­place, the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualied chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ue may create and distribute soot within the house. Inspect chimney ue for damage. If damaged, repair ue and rebox before operating heater.
6. Do not burn solid-fuel in a masonry or
UL127 factory-built replace in which a
vent-free room heater is installed.
7. If replace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside replace will cause glass to
burst. Make sure there are no obstructions
across openings of replace.
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance, page 27.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls and furniture.
10. This heater needs fresh, outside air ven-
tilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if enough fresh air is not available. See Air for Combustion and Ventilation,
page 6. If heater keeps shutting off, see Troubleshooting, page 28.
11. Do not run heater where ammable liquids
or vapors are used or stored or under dusty conditions.
12. Do not use this heater to cook food or burn paper or other objects.
13. Do not use heater if any part has been ex-
posed to or under water. Immediately call a qualied service technician to inspect
the room heater and to replace any part of the control system and any gas control
which has been under water.
14. Do not operate heater if any log is broken. Do not operate heater if a log is chipped
(dime-sized or larger).
15. Turn heater off and let cool before ser-
vicing, installing or repairing. Make sure the selector switch is in the OFF position
(Remote-Ready Models Only). Only a
qualied service person should install,
service or repair heater.
16. Make sure the selector switch is in the OFF position when you are away from
home for long periods of time (Remote­Ready Models Only).
17. Remote-ready heaters must not be con­nected to any external electrical source.
18. Operating heater above elevations of
4,500 feet may cause pilot outage.
19. To prevent performance problems, do
not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).
20. Provide adequate clearances around air openings.
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110399-01J4

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes,
use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Note: Where listed vented decorative logs are required, thermostat operation is not permitted.
State of Massachusetts: The installa­tion must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom installation in the
Commonwealth of Massachusetts.

PRODUCT IDENTIFICATION

Flame-Max® Vintage Oak LogsFlame-Max® Golden Oak Logs
Five Piece Log Set (One-Piece Log Set for 36" Models)
Optional Remote Control
Piezo Ignitor
Optional Selector
Switch
Flame Adjustment
Knob
Burner
Piezo Ignitor
Burner Assembly
Control
Knob
Base Assembly
Figure 1 - Product Identication
Control Knob
Two Piece
Log Set

OPTIONAL REMOTE CONTROL ACCESSORIES

There are four optional remote controls that can be purchased separately for Remote­Ready Models Only:
• wall switch
• hand-held ON/OFF remote
• wall thermostat
• hand-held thermostat remote
See Accessories, page 33. The wall thermostat or hand-held thermostat
may not be used where vented decorative
listing is required.

UNPACkING

CAUTION: Do not remove the data plates from the grate as­sembly. The data plates contain important warranty and safety information.
1. Remove logs and heater base assembly from carton. Note: Do not pick up heater
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base assembly by burners. This could damage heater. Always handle base as­sembly by grate.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check heater for any shipping damage. If
heater is damaged call DESA Heating, LLC
at 1-866-672-6040 for replacement parts before returning to dealer.

PRODUCT FEATURES

OPERATION
This heater is clean burning. It requires no out­side venting. There is no heat loss out a vent or up a chimney. Heat is generated by both
realistic ames and glowing coals. This heater is designed for vent-free operation with ue
damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters. This heater may also be operated as a vented decorative (ANSI
Z21.60) product by opening the ue damper
(non-thermostat models only).

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall not be installed in a room or space unless the required volume of in­door combustion air is provided by the method described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable lo-
cal codes. Read the following in­structions to insure proper fresh air for this and other fuel-burning appliances in your home.
Today’s homes are built more energy efcient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want
their homes as airtight as possible. While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap­pliances need fresh air for proper combustion and ventilation.
Exhaust fans, replaces, clothes dryers and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.
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SAFETY DEVICE
This heater has a pilot with an Oxygen Deple­tion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system requires no matches, batteries, or other
sources to light heater.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space The information on pages 6 through 8 will help
you classify your space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of un­usually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where: a. walls and ceilings exposed to the out-
side atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh air.
See Ventilation Air From Outdoors, page 8. If your home does not meet all of the three
criteria above, proceed to Determining Fresh­Air Flow For Heater Location, page 7.
-11
kg per pa-sec-m2) or less
110399-01J6
AIR FOR COMBUSTION AND VENTILATION
Continued
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/ NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per 1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu/hr (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed in that space. Rooms communicating directly
with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the un­conned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation grills between them.
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Conned or Unconned Space
Use this work sheet to determine if you have a conned or unconned space.
Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2,560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2,560 cu. ft. (volume of space) x
20 = 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free heater ___________Btu/Hr Gas water heater* ___________Btu/Hr Gas furnace ___________Btu/Hr Vented gas heater ___________Btu/Hr Gas replace logs ___________Btu/Hr Other gas appliances*+ __________Btu/Hr Total = __________Btu/Hr * Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example: Gas water heater ___________Btu/Hr Vent-free heater + __________Btu/Hr Total = __________Btu/Hr
4. Compare the maximum Btu/Hr the space can
support with actual amount of Btu/Hr used.
_______ Btu/Hr (maximum the space can
support)
_______ Btu/Hr (actual amount of Btu/Hr
used)
Example: 5 1,200 Btu/Hr (maxim um the
space can support)
73,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the example is a conned space
because the actual Btu/Hr used is more than the
maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconned space, remove door to adjoin­ing room or add ventilation grills between
rooms. See Venti lation Air From Inside Building, page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr heater, if lower Btu/Hr
size makes room unconned.
40,000 33,000 73,000
If the actual Btu/Hr used is less than the
maximum Btu/Hr the space can support, the space is an unconned space. You will need
no additional fresh air ventilation.
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AIR FOR COMBUSTION AND VENTILATION
Outlet Air
V e ntilated Attic
Outlet A
ir
Inlet Air
Inlet Air
V e ntilated
Crawl Space
T o
Crawl
Space
T o Attic
Or
Remove Door into Adjoining
Room, Option
3
Ve ntilation Grills
Into Adjoining Room,
Option 2
Ve ntilation
Grills Into Adjoining
Room,
Option 1
12"
12"
Continued
WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combus­tion and ventilation air shall be provided by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code, or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconned space. When ventilating to an adjoining unconned space, you must provide two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2 ). Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two perma­nent openings: one within 12" of the ceiling and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size
of ventilation grills or ducts. IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermo-
stat-controlled power vent. Heated air entering the attic will activate the power vent.
Figure 2 - Ventilation Air from Inside
Building
Figure 3 - Ventilation Air from Outdoors
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110399-01J8

INSTALLATION

NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your pri­mary heat source. If you have a central heating system, you may
run system’s circulating blower
while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.
WARNING: A qualied ser­vice person must install heater. Follow all local codes.
NOTICE: State or local codes may only allow operation of this appliance in a vented congura­tion. Check your state or local codes.
WARNING: Make sure the selector switch is in the OFF position before installing heater (Remote-Ready Models Only).
WARNING: Before installing
in a solid fuel burning replace, the chimney ue and rebox
must be cleaned of soot, creo­sote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly
heated. A dirty chimney ue and rebox may create and distribute
soot within the house. Inspect chimney flue for damage. If damaged, repair flue before operating heater.
WARNING: Seal any fresh air vents or ash clean-out doors located on oor or wall of re­place. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not
seal chimney ue damper.
WARNING: Never install the heater
• in a bedroom or bathroom
unless installed as a vented appliance, see page 11
• in a recreational vehicle
• where curtains, furniture, cloth-
ing, or other ammable objects
are less than 42" from the front, top, or sides of the heater
• in high trafc areas
• in windy or drafty areas
CAUTION: This heater cre­ates warm air currents. These currents move heat to wall sur­faces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning u­ids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing heater in rooms without enough ventilation air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila­tion, page 6.
110399-01J 9
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INSTALLATION
Continued
CHECK GAS TYPE
Use the correct gas type (natural or propane/ LP) for your unit. If your gas supply is not cor-
rect, do not install log set. Call dealer where you bought log set for proper type replace.
WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rat­ing plate. Field conversion is not permitted.
INSTALLATION AND CLEARANCES FOR VENT-FREE OPERATION
WARNING: Maintain the minimum clearances. If you can, provide greater clearances from oor, ceiling, and adjoin­ing wall.
Minimum Fireplace Clearance to
Combustible Materials
Side Wall 16", Ceiling 42", Front 36"
LOG SIZING REQUIREMENTS
Minimum Firebox
Log
Height Depth
Size
18" 17" 14" 24" 20" 24" 17" 14" 28" 21" 30" 17" 14" 34" 24" 36" 17" 14" 40" 30"
* Measured at 14" depth
Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured replace, or listed vent-free rebox.
Minimum Clearances For Side Combustible Material, Side Wall and Ceiling
A. Clearances from side of replace cabinet
to any combustible material and wall should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and protrudes 3 1/2" from the wall. This com­bustible material must be 4" from the side
of the replace cabinet (see Figure 4).
Front
Width
Rear
Width*
Note: When installing your gas logs into
a manufactured rebox, follow rebox
manufacturer’s instructions for minimum clearances to combustible materials.
B. Clearances from top of replace opening
to ceiling should not be less than 42".
NOTICE: Manual control heaters may be used as a vented product. If so, you must always run heater
with chimney ue damper open.
If running heater with damper open, noncombustible material
above replace opening is not
needed. Go to Installing Damper Clamp Accessory for Vented Operation, page 12.
Example
*
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
Minimum Noncombustible Material Clearances If Not Using Mantel
Note: If using a mantel proceed to If Using Mantel, page 11. If not using a mantel, follow
the information on this page.
You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal,
you must have noncombustible material be­hind it. Noncombustible material must extend at least 8" up (for all models). If noncombus-
tible material is less than 12", you must install the replace hood accessory (24", 30" and 36" Models Only). See Figure 5, page 11, for
minimum clearances.
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110399-01J10
INSTALLATION
Minimum Noncombustible Material
Minimum Non­Combustible Material Height
Distances to Underside of Mantel
T o p of Fireplace Opening
Underside of Mantel Shelf
Mantel Shelf
12"
8"
(A)
18"8"20"
14"
22"
17"
24"
20"
All minimum distances are in inches
Log Set
24"/30"/36" Models
18" Model
2
1
/2
"
6"
8"
10"
Minimum Noncombustible Material
8" Min.
12" 15" 18" 20"
2½"
6"
8"
10"
12"
Distances to Underside of Mantel
Hood (GA6050, GA6052 or GA6053)
To p of Fireplace Opening
Underside of Mantel Shelf
Mantel Shelf
Continued
Noncombustible Material Distance
Requirements for Safe Installation
(A)
12" or more Noncombustible mate-
rial OK.
Between 8" and 12" 24", 30" or 36" Models:
Install fireplac e hood
ac c ess ory (G A 605 0 , GA6052, or GA6053 see Accessories, page 33).
18" Model: Noncombus-
tible material OK.
Less than 8" Noncombustible mate-
rial must be extended to at least 8". See Between
8" and 12", above. If you cannot extend material,
you must operate heater
with ue damper open.
Figure 6 - Minimum Mantel Clearances
Without Using Hood
If Using Mantel
You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you
must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is
less than 12", you must install the replace hood accessory (24", 30" and 36" Models Only). Even if noncombustible material is more than 12", you may need the hood accessory to deect heat away from your mantel shelf. See Figures 5, 6
and 7 for minimum clearances. IMPORTANT: If you cannot meet these mini-
mum clearances, you must operate heater with chimney ue damper open. Go to Install-
ing Damper Clamp Accessory for Vented Operation, page 12.
110399-01J 11
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
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Figure 7 - Minimum Mantel Clearances
When Using Hood
MANTEL CLEARANCES
In addition to meeting noncombustible mate-
rial clearances, you must also meet required clearances between replace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel shelf and top of replace opening, a
hood is not required (see Figure 6).
Determining Minimum Mantel Clearance When Using a Hood
If minimum clearances in Figure 6, are not met, you must have a hood. When using a
hood there are still certain minimum mantel
clearances required. Follow minimum clear­ances shown in Figure 7, when using hood.
INSTALLATION
14" Min.
Combustible Material
Noncombustible Material
Hearth
5" Min.
Combustible Material
Continued
NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.
NOTICE: If your installation does not meet the minimum clear­ances shown, you must do one of the following:
• operate the logs only with the
ue damper open
• raise the mantel to an accept-
able height
• remove the mantel
FLOOR CLEARANCES
A. If installing appliance on the oor level,
you must maintain the minimum distance of 14" to combustibles (see Figure 8).
B. If combustible materials are less than 14"
to the replace, you must install appliance at least 5" above the combustible ooring
(see Figure 9).
INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION
Note: When used as a vented heater, ap­pliance must be installed only in a solid-fuel burning replace with a working ue and con­structed of noncombustible material.
For Massachusetts Residents Only: Instal­lation of this vented gas log set in the Com-
monwealth of Massachusetts requires the damper be permanently removed or welded
in the fully open position.
If your heater is a manually-controlled model,
you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.
1. The replace does not meet the clearance
to combustibles requirements for vent­free operation.
2. State or local codes do not permit vent­free operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you, you must permanently open chimney ue damper. You must install the damper clamp accessory (to order, see Accessories, page
33). This will insure vented operation (see Fig-
ure 10). The damper clamp will keep damper
open. Installation instructions are included
with clamp accessory. See the following chart for minimum perma-
nent ue opening you must provide. Attach
damper clamp so the minimum permanent
ue opening will be maintained at all times.
Figure 8 - Minimum Fireplace Clearances
Figure 9 - Minimum Fireplace Clearances
If Installed at Floor Level
Above Combustible Flooring
www.desatech.com
Damper Clamp
Damper Clamp
Damper
Masonry
Fireplace
Figure 10 - Attaching Damper Clamp
Damper
Manufactured
Fireplace
110399-01J12
INSTALLATION
Continued
Area of Various Standard Round Flues
Diameter Area
5" 6" 7" 8"
Chimney Height Minimum Permanent
6' to 15'
15' to 30'
INSTALLING HEATER BASE ASSEMBLY
WARNING: You must secure
this heater to replace oor. If
not, heater will move when you adjust controls. Moving heater may cause a gas leak or log misplacement.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access
to heater control panel. This
will insure adequate air ow
and guard against sooting and controls being damaged. Raise replace oor with noncombus­tible material. Make sure material is secure.
CAUTION: Do not pick up heater base assembly by burn­ers. This could damage heater. Only handle base assembly by grates.
IMPORTANT: Make sure the heater burners
are level. If heater is not level, heater will not work properly.
20 sq. inches 29 sq. inches 39 sq. inches 51 sq. inches
Flue Opening
39 sq. inches 29 sq. inches
Installation Items Needed
• hardware package (provided with heater)
• approved exible gas hose and ttings (not provided) (if allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16" drill bit (metal or
masonry as applicable)
• athead screwdriver
• pipe wrench
1. Apply pipe joint sealant lightly to male
threads of gas tting (not provided). For
Variable Manually-Controlled Models con-
nect approved exible gas hose to gas
regulator of heater (see Figure 1). For Remote-Ready models connect approved
exible gas hose to gas control tting in
heater (see Figure 12).
IMPORTANT: Hold gas regulator with
wrench when connecting exible gas hose
(Variable Manually-Controlled Models
Only). Hold gas tting with wrench when connecting exible gas hose (Remote-
Ready Models Only).
2. Locate two masonry screws in hardware
package.
3. Place heater base in replace.
4. Place logs in their proper position on heater
base (see Installing Logs, page 16).
Heater Gas Regulator
Fitting
Flexible Gas Hose (if
allowed by local codes)
Figure 11 - Attaching Flexible Gas
Hose to Heater Gas Regulator (Variable
Manually-Controlled Models Only)
Flexible Gas Hose (if
allowed by local codes)
Fitting
Figure 12 - Attaching Flexible Gas Hose
to Heater (Remote-Ready Models Only)
110399-01J 13
www.desatech.com
INSTALLATION
Continued
5. Center heater base and logs front-to-back
and side-to-side in replace.
6. Carefully remove logs without moving
heater base.
7. Mark screw locations through one hole
on each side of the mounting bracket
(see Figures 13 or 14, depending on
your model). If installing in a brick-bottom
replace, mark screw locations in mortar
joint of bricks.
8. Remove heater base from replace. If installing optional control accessories,
do so at this time (Remote-Ready Models
Only). Follow all directions provided with
accessory.
9. Drill holes at marked locations using 3/16" drill bit.
10. Attach base assembly to replace oor using two masonry screws (in hardware
package).
Masonry
Vintage Oak Log Chassis (Variable Manually­Controlled Models)
Bracket with Screw Holes
Figure 13 - Attaching Heater to Fireplace
Floor (Variable Manually-Controlled
Models Only)
Golden Oak Model Chassis (Remote-Ready Models)
Bracket with Screw Holes
Figure 14 - Attaching Base Assembly
to Fireplace Floor (Remote Ready
Models Only)
Screw
Masonry
Screw
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pressure regulator.
WARNING: A qualied ser­vice person must connect heater to gas supply. Follow all local codes.
CAUTION: Never connect
propane/LP replace directly
to the propane/LP supply. This heater requires an external regu­lator (not supplied). Install the external regulator between the heater and propane/LP supply.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This gas is commonly known as wellhead gas.
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench * A CSA design-certied equipment shutoff
valve with 1/8" NPT tap is an acceptable al-
ternative to test gauge connection. Purchase
the optional CSA design-certied equipment
shutoff valve from your dealer.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not re-
www.desatech.com
110399-01J14
INSTALLATION
Continued
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
15. Pointing the vent down protects it from freezing rain or sleet.
CAUTION: Use only new, black iron or steel pipe. Inter­nally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.
Installation must include an equipment shut-
off valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge
hook up. NPT tap must be upstream from
heater (see Figure 16 or 17, depending on
your model). IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.
Check your building codes for any special requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could result in clogged heater valves.
WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 16 or 17,
depending on your model. Locate sediment
trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap
traps moisture and contaminants. This keeps them from going into heater controls. If sedi-
ment trap is not installed or is installed wrong,
heater may not run properly.
Propane/LP From External Regulator (11" W.C.** to 14" W.C. Pressure)
Natural From Gas Meter (5" W.C.** to
10.5" W.C. Pressure)
Tee Cap Pipe Joint Nipple
Sediment Trap
Figure 16 - Gas Connection (Variable
Manually-Controlled Models Only)
CSA Design-
Certied Equipment
Shutoff Valve With 1/8" NPT Tap*
Approved Flexible Gas Hose (if
allowed by local
codes)
CSA Design-Certied
Equipment Shutoff Valve With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if allowed
by local codes)
3" Minimum
Gas Regulator
Propane/LP From
External Regulator
(11" W.C.** to 14"
W.C. Pressure)
Natural From Gas
Meter (5" W.C.** to
10.5" W.C. Pressure)
Propane/LP Supply Tank
Figure 15 - External Regulator With Vent
Pointing Down
110399-01J 15
External Regulator
with Vent
Pointing
Down
Gas Control
* Purchase the optional CSA design-certied
equipment shutoff valve from your dealer. ** Minimum inlet pressure for purpose of input
adjustment.
www.desatech.com
3" Minimum
Pipe Cap Tee Nipple Joint
Sediment Trap
Figure 17 - Gas Connection (Remote-
Ready Models Only)
INSTALLATION
Continued
CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting
it to gas piping and/or ttings
(Variable Manually-Controlled Models Only).
CAUTION: Avoid damage
to gas control. Hold gas tting
with wrench when connecting
it to gas piping and/or ttings
(Remote-Ready Models Only).
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections, internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detec-
tion uid to all joints. Bubbles
forming show a leak. Correct all leaks at once.
CAUTION: Make sure exter­nal regulator has been installed between propane/LP supply and heater. See guidelines un­der Connecting to Gas Supply, page 13.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equip­ment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig
will damage heater regulator.
2. Cap off open end of gas pipe where equip­ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for
natural gas, or using compressed air.
4. Check all joints of gas supply piping sys­tem. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected
ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig­ure 18).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for
natural gas, or using compressed air.
3. Check all joints from gas meter to equip­ment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figures 19
and 20, page 17). Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open equipment shutoff valve (see Fig­ure 18).
2. Open main gas valve located on or near gas meter for natural gas or open pro­pane/LP supply tank valve.
3. Make sure control knob of heater is in the OFF position.
Equipment Shutoff Valve
Figure 18 - Equipment Shutoff Valve
Open
Closed
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110399-01J16
INSTALLATION
Continued
4. Check all joints from equipment shutoff valve to control valve (Manually-Con-
trolled Models), or to gas control (Remote-
Ready Models) (see Figures 19 and 20).
Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operation, page 20). Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to
Appliance, page 21 or page 24).
Propane/LP Supply Tank
Figure 19 - Checking Gas Joints
(Propane/LP Model Shown)
Equipment Shutoff Valve
Control Valve Location
Equipment Shutoff Valve
CAUTION: After installa-
tion and periodically thereafter,
check to ensure that no ame
comes in contact with any log. With the heater set to High, check
to see if ames contact any log. If
so, reposition logs according to the log installation instructions in this manual. Flames contact­ing logs will create soot.
Vintage Oak Two-Piece Log Set
It is very important to install these logs exactly as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place front log on top of the grate and over front posts on chassis (see Figure 21).
2. Place rear log on rear of chassis (see
Figure 21). Slide log forward so that it sits
against rear posts on chassis. IMPOR­TANT: Make sure logs do not cover any
burner ports (see Figure 22, page 18).
3. Place lava rock around base of heater if desired.
Log #2
Gas Meter
Control Valve Location
Figure 20 - Checking Gas Joints (Natural
Gas Only)
Log #1
Front Post
INSTALLING LOGS
WARNING: Failure to posi-
Chassis
Rear Post
tion the parts in accordance with these diagrams or failure
to use only parts specically
approved with this heater may
Figure 21 - Installing Vintage Oak Two-
Piece Log Set
result in property damage or personal injury.
110399-01J 17
www.desatech.com
INSTALLATION
Continued
Burner Ports
Figure 22 - Installing Vintage Oak Log
Sets (Top View)
Vintage Oak and Golden Oak One-Piece Log Set
1. Place one-piece log set on grate to t as
illustrated in Figure 23 for Vintage Oak models and Figure 24 for Golden Oak models. For Vintage Oak models make sure bottom of front log is in front of “U”­shaped cutout in center of chassis (see Figure 23). For Golden Oak models make sure middle section at bottom of log set is seated into “U”-shaped cutout in center of chassis (see Figure 24). IMPORTANT: Make sure log does not cover any burner ports (see Figure 22 or 25).
2. Place lava rock around base of heater if desired.
One-Piece Log Set
Chassis
Figure 23 - Installing Vintage Oak One-
Piece Log Set
Log Set
Burner
“U”-shaped Cutout in Chassis
One-Piece Log Set
Middle Section at Bottom of Log Set
Burner
Chassis
“U”-shaped
Figure 24 - Installing Golden Oak One-
Piece Log Set
Burner Ports
Figure 25 - Installing Golden Oak Log
Sets (Top View)
Golden Oak Five-Piece Log Set
Each log is marked with a number. These numbers will help you identify the log when
installing. It is very important to install these logs exactly as instructed. Do not modify logs.
Only use logs supplied with heater.
1. Place front log (#1) on top of the grate
(see Figure 26, page 19). Log will t down between grate and front of chassis.
2. Rest middle log (#2) inside “U”-shaped cut-
outs in chassis (see Figure 27, page 19).
Cutout in Chassis
Log Set
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110399-01J18
INSTALLATION
2
3
4
5
1
Continued
3. Place rear log (#3) on back portion of
chassis (see Figure 28). Log will "hug"
the burner (see Figure 29).
4. Place right top log (#4) over logs #1, 2 and 3 as shown in Figure 29. Top log will sit down into indentions in these logs.
Grate
Chassis
Figure 26 - Installing Golden Oak 5-Piece
Log Set - Log 1
5. Place left top log (#5) over logs #2 and 3.
Left top log will t into indentions in these
logs. IMPORTANT: Make sure logs do not cover any burner ports (see Figure
25, page 18).
6. Place lava rock around base of heater if desired.
Burner
Chassis
Figure 28 - Installing Golden Oak 5-Piece
Middle Log (#2)
Log Set - Log 3
Rear Log (#3)
Front Log (#1)
“U”-shaped Cutout in Chassis
Figure 27 - Installing Golden Oak 5-Piece
Log Set - Log 2
Figure 29 - Installing Golden Oak 5-Piece
Log Set - Logs 4 and 5
110399-01J 19
www.desatech.com

OPERATION

MANUALLy-CONTROLLED MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, per­sonal injury or loss of life.
A. This appliance has a pilot which must
be ligh ted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a quali­ed service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualied service technician to
inspect the appliance and to replace any part of the control system and any gas control which has been under water.
www.desatech.com
WARNING:
• If replace has glass doors,
never operate this heater with glass doors closed. If you op­erate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make sure there are no obstructions
across openings of replace.
• You must operate this heater
with a fireplace screen in place. Make sure fireplace screen is closed before run­ning heater.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange ame will also be pres­ent. Open damper or window to vent smell. This will only last a few hours.
Note: Home owners generally prefer to oper­ate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire
the full ames of the HI heat setting but will nd the heat output excessive. You can open
the chimney damper (if you have one) fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater has been running.
1. STOP! Read the safety information, col-
umn 1.
2. Make sure equipment shutoff valve is fully open.
3. Turn control knob clockwise to the OFF position.
4. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.
110399-01J20
OPERATION
Continued
MANUALLy-CONTROLLED MODELS
5. Slightly press and turn control knob coun-
terclockwise to the PILOT position. Keep control knob pressed in for ve (5)
seconds (see Figure 30).
Note: You may be running this heater
for the rst time after hooking up to gas
supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
6. With control knob pressed in, press and release ignitor button. This will light pilot.
The pilot is attached to the burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not light, contact a
qualied service person or gas supplier
for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure.
7. Keep control knob pressed in for 30 sec­onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 3
through 7.
8. Slightly press and turn control knob coun­terclockwise to the HI position. The burner should light. Set control knob to
any heat level between HI and LO.
9. To leave pilot lit and shut off burners only, turn control knob clockwise to the
HI position then press in and turn clock­wise to PILOT position.
CAUTION: Do not try to ad­just heating levels by using the equipment shutoff valve.
Ignitor Button
Figure 30 - Control Knob and Ignitor
Button Location
Control Knob
Ignitor Electrode
Thermocouple
(Note: Appearance of pilot assembly may vary by model.)
Figure 31 - Pilot
Pilot Burner
VARIABLE CONTROL
OPERATION
The variable control valve can be set to any heat setting and ame height desired, by sim­ply turning the control knob until that setting
is attained. Even the lowest setting provides realistic, dancing yellow ames. Selecting
higher settings produces greater heat output. This results in increased heating comfort.
WARNING: Do not operate heater between pilot and HI positions.
CAUTION: Do not try to ad­just heating levels by using the equipment shutoff valve.
TO TURN GAS OFF
TO APPLIANCE
1. Press in and turn control knob clockwise
2. Turn the control knob clockwise to
3. Press in control knob and turn clockwise
4. Close equipment shutoff valve (see Figure
1. Follow steps 1 through 5 under Lighting
2. Press control knob and light pilot with
3. Keep control knob pressed in for 30 sec-
to the HI position.
the PILOT position.
to the OFF position.
18, page 16).
MANUAL LIGHTING
PROCEDURE
Instructions, page 20.
match.
onds after lighting pilot. After 30 seconds, release control knob. Now follow step 8
under Lighting Instructions, column 1.
110399-01J 21
www.desatech.com
OPERATION
REMOTE-READy MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
Continued
LIGHTING
INSTRUCTIONS
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, per­sonal injury or loss of life.
A. This appliance has a pilot which must
be ligh ted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools. If the knob will not push in or turn by
hand, don’t try to repair it, call a quali­ed service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately
call a qualied service technician to
inspect the appliance and to replace any part of the control system and any gas control which has been under water.
WARNING:
• If replace has glass doors,
never operate this heater with glass doors closed. If you op­erate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make sure there are no obstructions
across openings of replace.
• You must operate this heater with a replace screen in place. Make sure replace screen is
closed before running heater.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange
ame will also be present. Open
damper or window to vent smell. This will only last a few hours.
Note: Home owners generally prefer to oper­ate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire
the full ames of the HI heat setting but will nd the heat output excessive. You can open
the chimney damper (if you have one) fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater has been running.
1. STOP! Read the safety information, col-
umn 1.
2. Make sure equipment shutoff valve is fully open.
3. Set selector switch in the OFF position.
WARNING: Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit.
www.desatech.com
110399-01J22
OPERATION
O
F
F
L
O
I
H
AUTO OFF ON
P
I
L
O
T
O
N
Continued
REMOTE-READy MODELS
4. Press in and turn control knob clock-
wise to the OFF position (see Figure 32).
5. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information, page 22. If you don’t smell gas, go to the next step.
6. Press in and turn control knob counter-
clockwise to the PILOT position. Press in control knob for ve (5) seconds
(see Figure 32).
Note: You may be running this heater
for the rst time after hooking up to gas
supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
7. With control knob pressed in, press and release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for
repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure, page 24.
8. Keep control knob pressed in for 30 sec­onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob coun-
terclockwise to the ON position.
Flame Adjustment Knob
10. Wait one minute and switch selector switch to the ON position to light burners.
Note: AUTO is only functional when using GWMT1 or GWMS2 optional accessories.
11. Set ame adjustment knob to any level between HI and LO.
12. To leave pilot lit and shut off burners only, turn control knob clockwise to the PILOT position, or use remote control manual OFF button, or set selector switch
in the OFF position.
CAUTION: Do not try to ad­just heating levels by using the equipment shutoff valve.
WARNING: Make sure the selector switch is in the OFF position when you are away from home for long periods of time. Heater will come on automati­cally with selector switch in the ON position.
Pilot Burner
Figure 33 - Pilot (Propane/LP)
Pilot Burner
Figure 34 - Pilot (Natural)
Ignitor Electrode
Ignitor Electrode
Ignitor Button
Selector Switch in
OFF Position
Control
Knob
Figure 32 - Control Knob and Ignitor
Button Location (Shown as Supplied, No
Control Options)
110399-01J 23
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ON OFF REMOTE
O
F
F
P
I
L
O
T
L
O
I
H
O
N
OPERATION
Continued
REMOTE-READy MODELS
TO TURN GAS OFF
TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise to the
OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote:
Set selector switch in the OFF position to
prevent draining battery.
3. Close equipment shutoff valve (see Figure
18, page 16).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions, page 22.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec­onds after lighting pilot. After 30 seconds, release control knob. Now follow step 8 under Lighting Instructions, page 23.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note: All remote control accessories must be purchased separately (see Accessories, page 33). Follow instructions included with the remote control.
NOTICE: You must light the pilot before using the hand-held re­mote control unit. See Lighting Instructions on page 22.
After lighting, let pilot ame burn for about
one minute. Turn control knob to ON posi-
tion. Adjust ame adjustment knob anywhere between HI and LO. Slide the selector switch
to the REMOTE position (see Figure 35).
Note: The burner may light if hand-held re­mote was on when selector switch was last
turned off. You can now turn the burner on and
off with the hand-held remote control unit. IMPORTANT: Do not leave the selector switch
in the REMOTE or ON position when the pilot is not lit. This will drain the battery.
Flame Adjustment Knob
in On Position
Selector Switch in Remote Position
(Optional Remote Control)
Figure 35 - Setting the Selector Switch,
Control Knob, and Flame Adjustment
Knob for Hand-Held Remote Operation
ON/OFF SERIES (MODEL HRC100)
Control Knob
Hold the control button on the hand-held remote until burner turns on. Hold the con­trol button again until burner turns off (see Figure 36).
To Lock press both buttons on hand-held
remote control until light stops ashing. Hand­held remote control is now locked. If the re is on it will be turned off automatically. In the locked state, the light will not light up when
any button is pressed. To Unlock press both buttons together
on hand-held remote control until the light
stops ashing. The hand-held remote is now
unlocked.
Indicator Light
Control Button
Figure 36 - On/Off Hand-Held Remote
Control Unit (HRC100)
THERMOSTAT SERIES (MODEL HRC200)
The hand -held remote can be operated using either the manual mode (MANU) or
thermostatic mode (AUTO) (see Figure 37,
page 25). To select Fahrenheit/Centigrade
mode display, carefully press the ˚C/˚F mode button with the end of a paper clip or similar
blunt object.
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110399-01J24
LOCK
MANU AUTO
ºC/ºF
TEMP
POWER
ROOM TEMP
SET TEMP
AUTO
OPERATION
REMOTE-READy MODELS
Digital Display
Shows
Temperature and Settings
Locks System to Prevent Accidental Ignition
Turns Burners On or Off
Increases or Decreases Room Temperature in AUTO Mode
Figure 37 - Thermostat Hand-Held Remote
Control Unit (HRC200)
Manual Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote control.
2. Press the MANU button to turn on the
replace.
3. Press the POWER and LOCK buttons together to turn off the replace.
Auto (Thermostatic) Mode
1. Press the POWER and LOCK buttons
together to turn on the hand-held remote control.
2. Press AUTO button to select this mode.
3. Set the desired room temperature by pressing the TEMP + or - buttons.
4. Press the POWER and LOCK buttons together to turn off the replace.
Note: Do not leave the hand-held remote in
the AUTO mode close to the replace. The radiant heat from the replace will turn off the replace. Ideally, place the hand-held remote
in the center of the room facing towards the
replace.
Turns
Hand-Held
Remote On
or Off and
Allows You
to Choose
the Manual
Setting
Selects AUTO Mode
°C/°F Mode Button
Continued
Note: Do not hold the hand-held remote for a long time. Body temperature will affect its operation in the AUTO mode.
Safety Features
When away from home for an extended period
of time or as a child safety feature to prevent
accidental ignition of the replace, the receiver ON/OFF/REMOTE switch should be in the
OFF position.
Auto Shutoff Feature
1. If the average room temperature reaches
a range of 82° F (28° C) to 92° F (33° C), the hand-held remote control will perform a safety override and shut the replace off.
This feature is not available in the MANU mode.
2. The receiver continuously receives sig­nals from the hand-held remote to control the room temperature. If the hand-held
remote is misplaced, obstructed or for any reason cannot transmit to the receiver, the receiver will shut off the replace. This will
occur in 8 or more minutes depending upon location of remote transmitter and strength of batteries.
Key Pad Lock Feature
This feature allows the user to lock/unlock the
keypad on the hand-held remote in the MANU or AUTO mode to prevent inadvertent op­eration (i.e. children operating the hand-held
remote control, etc.). The keypad is locked in either on or off. Press the POWER and LOCK
buttons together to turn the unit on or off.
110399-01J 25
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INSPECTING BURNERS

Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 38 shows a correct pilot ame pattern. Figure 39 shows an incorrect pilot ame pat­tern. The incorrect pilot ame is not touching the thermocouple. This will cause the thermo­couple to cool. When the thermocouple cools, the heater will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 39
• turn heater off (see To Turn Off Gas to Ap­pliance, page 21 or page 24)
• see Troubleshooting, page 28
Note: The pilot ame on natural gas units will have a slight curve, but ame should be blue
and have no yellow or orange color.
Pilot Burner
Thermocouple
Figure 38 - Correct Pilot Flame Pattern
(Your pilot may vary from pilots shown)
Pilot Burner
Figure 39 - Incorrect Pilot Flame Pattern (Your pilot may vary from pilots shown)
Thermocouple
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the tting at the burner entrance. These holes may become blocked with dust or lint.
Periodically inspect these holes for any block­age and clean if needed. Blocked air holes
will create soot.
MAIN BURNER
Periodically inspect all burner ame holes with the heater running. All slotted burner ame holes should be open with yellow ame pres­ent. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so,
turn off heater and let cool. Remove blockage.
Blocked burner ame holes will create soot.
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110399-01J26

CLEANING AND MAINTENANCE

WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep control areas, burners, and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly
by a qualied service person.
Heater may need more frequent cleaning due to excessive lint from carpeting, pet hair, bedding material, etc.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.
CLEANING BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning ame. Keep these holes clear of dust, dirt, lint, and pet hair. Clean these air in-
let holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during operation and have heater inspected yearly by
a qualied service person.
We also recommend that you keep the burner tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store, or
home center may carry compressed air in a
can. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could dam-
age the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet
holes on injector holder for dust and dirt (see Figures 40 and 41).
3. Blow air through the ports/slots and holes
in the burner.
4. Check injector holder located at the end of the burner tube again. Remove any large
110399-01J 27
www.desatech.com
particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on pilot ame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole
about 2" from where the pilot ame comes
out of the pilot assembly (see Figure 41).
With unit off, lightly blow air through air inlet hole. You may blow through a drinking straw
if compressed air is not available.
Burner Tube
Primary Air Inlet Holes (Shape of Holes May Vary by Model)
Figure 40 - Injector Holder On Outlet
Burner Tube
Burner Tube
Pilot Assembly
Pilot Air Inlet Hole
Figure 41 - Pilot Inlet Air Hole
Injector Holder (May Be Brass
or Aluminum
Depending on
Model)
Ports/Slots
LOGS
If you remove logs for cleaning, refer to Install- ing Logs, page 17, to properly replace logs.
• Replace log(s) if broken or chipped (dime­sized or larger).
AUTO
OFF
ON
Thermopile

WIRING DIAGRAM

(Remote-Ready Models Only)

TROUBLESHOOTING

WARNING: Turn off and unplug heater and let cool before servicing.
Only a qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
Wh e n igni t o r bu t t o n is
pressed, there is no spark
at ODS/pilot
POSSIBLE CAUSE
1. Ignitor electrode not con­nected to ignitor cable
2. Ignitor cable pinched or
wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ig nit or el ect rod e posi-
tioned wrong
7. Ignitor electrode broken
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry
3. Tighten nut holding piezo ignitor
to base panel of log set. Nut is located behind base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
Wh e n igni t o r bu t t o n is
pressed, there is spark at
ODS/pilot but no ignition
1. Gas supply turned off or equipment shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed
in while in PILOT position
4. Air in gas lines when in-
stalled
1. Turn on gas supply or open equipment shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in
PILOT position
4. Continue holding down control
knob. Repeat igniting opera­tion until air is removed
5. Depleted gas supply (pro­pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning
and Maintenance, page 27) or
replace ODS/pilot assembly
7. Replace gas regulator
not correct
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110399-01J28
OBSERVED PROBLEM
ODS/pilot lights but ame goes out when control knob
is released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Contr o l k n o b not f u l l y pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Pilot flame not touching
thermocouple, which allows thermocouple to cool, caus­ing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection loose at control valve
7. Thermocouple damaged
8. Control valve damaged
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30 seconds
3. Wait one minute for safety interlock system to reset. Repeat ignition operation
4. Fully open equipment shut­off valve
5. A) Contact local natural or propane/LP gas company
B) Clean ODS/pi lot (see
Cleaning and Maintenance,
page 27) or replace ODS/ pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
Burner does not light after ODS/pilot is lit
Delayed ignition of one or both burners
Burn er bac kfiri ng dur ing combustion
110399-01J 29
1. Inlet gas pressure is too
low
2. Burner orice(s) clogged
3. Thermopile leads discon­nected or improperly con­ne cte d (Rem ote- Rea dy Models Only)
4. Burners will not come on in
remote position (Remote­Ready Models Only)
1. Manifold pressure is too
low
2. Burner orice(s) clogged
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
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1. Co nt act local natural or propane/LP gas company
2.
Clean burner(s) (see Cleaning
and Maintenance, page 27) or replace burner orice(s)
3. Reconnect leads (see Wir­ing Diagram, page 28)
4. Replace battery in transmit­ter and receiver
1. Co nt act local natural or propane/LP gas company
2.
Clean burner(s) (see Cleaning
and Maintenance, page 27) or replace burner orice(s)
1. Clean burner (see Cleaning and Maintenance, page 27)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
OBSERVED PROBLEM
Slight smoke or odor during initial operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Not enough air
2. Gas regulator defective
3. Residues from manufac­turing processes and logs curing
REMEDY
1. Check burner for dirt and
de b r is. If fo und, clea n
burner (see Cleaning and Maintenance, page 27)
2. Replace gas control
3. Problem will stop after a few
hours of operation
Heater produces a whistling noise when burners are lit
White powder residue forming within burner box or on adja­cent walls or furniture
Moisture/condensation no-
ticed on windows
Dark residue on logs inside
of their replace. Note: After removing all causes of residue deposits, completely clean
replace and appliance off
residue before reusing ap­pliance
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue
1. Not enough combustion/ ventilation air
1. Improper log placement
2. Drafts or other air currents
affecting ame pattern
3. Air holes at burner inlet blocked
4. B u r n e r f l a m e h o l e s blocked
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company
3. Observe minimum installa­tion clearances (see pages 9 through 12)
4. Clean burners (see Cleaning
and Maintenance, page 27) or replace burner orice
1. Turn heater off when us­ing furniture polish, wax, carpet cleaners, or similar
products
1. Refer to Air for Combustion and Ventilation require­ments (page 6)
1. Properly locate logs (see
Installing Logs, page 17)
2. Eliminate source of drafts around heater
3. Clean out air holes at burn­er inlet. Periodically repeat as needed
4. Remove blockage or re­place burner
Remote does not function (Re­mote-Ready Models Only)
1. Battery is not installed. Bat-
tery power is low
www.desatech.com
1. Replace 9-volt batteries in receiver and hand-held remote control
110399-01J30
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup­plies, paint, paint rem over, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM
Heater produces a clicking/ ticking noise just after burners are lit or shut off
Heater produces unwanted
odors
Heater shuts off in use (ODS operates)
Gas odor even when control
knob is in OFF position
POSSIBLE CAUSE
1. Met a l ex p andi n g wh ile heating or contracting while
cooling
1. Heater burning vapors from
paint, h ai r spray, g lu es, cleaners, chemicals, new carpet, etc. (See IMPOR-
TANT statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
1. No t enough fresh air is available
2. Low line pressure
3. O D S / p ilo t i s p art i a l l y clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve defective
REMEDY
1. This is normal with most
heaters. If noise is exces­sive, contact qualied ser­vice person
1. Ope n wind o w to ven t i-
late room. Stop using odor
ca usi ng produ cts whil e
heater is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks (see Checking Gas Con-
nections, page 16)
1. Open window and/or door
for ventilation
2. Contact local nat ur al or propane/LP gas company
3. Cl e a n O D S / p i lo t ( s e e
Cleaning and Maintenance,
page 27)
1. Locate and correct all leaks (see Checking Gas Con-
nections, page 16)
2. Replace control valve
Gas odor during combustion
110399-01J 31
1. Foreign matt er between
control valve and burner
2. Gas leak. See Warning
statement at top of page
www.desatech.com
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Checking Gas Con-
nections, page 16)

SPECIFICATIONS

VINTAGE OAK VARIABLE MANUALLY-CONTROLLED
H18P
• Rating (Variable): 16,000/27,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water): Maximum 14" W.C., Minimum* 11" W.C.
H18N
• Rating (Variable): 16,000/27,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water): Maximum 10.5" W.C., Minimum* 5" W.C.
* For purpose of input adjustment
GOLDEN OAK REMOTE-READY
HD18PR
• Rating (Variable): 16,000/30,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water): Maximum 14" W.C., Minimum* 11" W.C.
HD18NR
• Rating (Variable): 16,000/30,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water): Maximum 10.5" W.C., Minimum* 5" W.C.
* For purpose of input adjustment
H24P
• Rating (Variable): 20,000/31,500 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water): Maximum 14" W.C., Minimum* 11" W.C.
H24N
• Rating (Variable): 20,000/31,500 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water): Maximum 10.5" W.C., Minimum* 5" W.C.
HD24PR, HD30PR, HD36PR,
• Rating (Variable): 20,000/39,000 Btu/Hr
• Gas Type: Propane/LP
• Ignition: Piezo
• Manifold Pressure: 8" W.C.
• Inlet Gas Pressure (in. of water): Maximum 14" W.C., Minimum* 11" W.C.
HD24NR, HD30NR, HD36NR
• Rating (Variable): 20,000/39,000 Btu/Hr
• Gas Type: Natural
• Ignition: Piezo
• Manifold Pressure: 3.5" W.C.
• Inlet Gas Pressure (in. of water): Maximum 10.5" W.C., Minimum* 5" W.C.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
www.desatech.com
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at 1-866-672-6040 for referral information. A list of authorized dealers
can be found by visiting www.desatech.com.
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number
110399-01J32

ACCESSORIES

NOTICE: All accessories may
not be available for all replace
models.
Purchase these accessories from your local dealer. If they can not supply these accessories
call DESA Heating, LLC at 1-866-672-6040 for information. You can also write to the address
listed on the back page of this manual.
FIREPLACE HOOD
Black - GA6050 Brass - GA6052 Antique Brass - GA6053 For all models. Helps deect heat away from
mantel or wall above replace. Fits openings 28" to 48" wide.
RECEIVER AND HAND­HELD THERMOSTAT REMOTE CONTROL KIT - HRC200 SERIES
For all remote-ready models. Allows the
replace to be operated in a manually or thermostatically controlled mode. You can turn the replace on and off without ever leaving the comfort of your easy chair. A wall mount
docking station is included.
WALL-MOUNT THERMOSTAT SWITCH - GWMT1
For all Remote-Ready Models. The desired
comfort setting can be selected on the wall thermostat and the log heater will auto-
matically cycle from pilot to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH GWMS2
For all Remote-Ready Models. Allows the
gas log heater to be turned on and off with a wall switch.
DAMPER CLAMP - GA6080
For all models. Permanently opens chimney
ue damper for vented operation.
LAVA ROCK - GA6060
For all models. Order when additional rock
is desired.
CLEANING KIT - CCK
For all models. Your vent-free gas appliance
requires regular cleaning and maintenance to prevent performance problems. This kit gives you the tools and instructions to make it easy to clean all critical areas of your appliance.
RECEIVER AND HAND-HELD REMOTE CONTROL KIT ­HRC100 SERIES
For all remote-ready models. Allows the
replace to be turned on and off by using a hand-held remote control. A wall mount dock-
ing station is included.

SERVICE HINTS

When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• for propane/LP units, propane/LP gas sup­ply may be low
You may feel your gas pressure is too low. If so, contact your local propane/LP or natural
gas supplier.
110399-01J 33
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TECHNICAL SERVICE

You may have further questions about installa­tion, operation, or troubleshooting. If so, con­tact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and serial numbers of your heater ready.
You can also visit DESA Heating, LLC’s web
site at www.desatech.com.

PARTS

5
1-2
1-1
13
4
11
12
4
8
4
6
7
9
10
16
15
17
19
3
18
14
20
18
21
19
2
VARIABLE MANUALLY-CONTROLLED FLAME-MAX VINTAGE OAK LOG MODELS
H18P, H18N, H24P AND H24N
www.desatech.com
110399-01J34
PARTS LIST
VARIABLE MANUALLY-CONTROLLED FLAME-MAX® VINTAGE OAK LOG MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 32 of this manual.
KEY NO. PART NO. DESCRIPTION QTY.
H18P
1 110397-01 Two Piece Log Set • • 1
110397-02 Two Piece Log Set • • 1
1-1 109318-01 Front Log • • 1
109319-01 Front Log • • 1
1-2 109318-02 Rear Log • • 1
109319-02 Rear Log • • 1
2 110397-01 One Piece Log Set • • 1
110397-02 One Piece Log Set • • 1 3 098276-01 Hex Head Plug, 1/8" NPT • • • • 1 4 M11084-38 Screw, Hex Head (#8-18 x 0.38) • • • • 8 5 ** Painted Base Assembly • • • • 1 6 102844-01 Lower Bracket • • • • 1 7 102966-01 Upper Bracket • • • • 1 8 098867-10 Gas Regulator 1
098867-14 Gas Regulator 1 9 111331-04 Outlet Burner Tube 1 10 102798-01 Inlet Tube • • • • 1 11 099056-18 Burner Orice Injector 1
099056-19 Burner Orice Injector 1
099056-20 Burner Orice Injector 1
099056-21 Burner Orice Injector 1 12 102843-01 Burner Clip • • • • 1 13 102963-01 Burner • • 1
102773-01 Burner • • 1 14 102568-07 Control Valve 1
119583-01 Control Valve 1 15 098508-01 Valve Retainer Nut • • • • 1 16 098354-01 Control Knob • • • • 1 17 102445-01 Piezo Ignitor (14261) • • • • 1 18 098249-01 Nut, M5 • • • • 2 19 099387-08 Pilot Tube • • • • 1 20 098271-10 Ignitor Cable • • • • 1 21 PP229 ODS Pilot 1
PP224 ODS Pilot 1
PARTS AVAILABLE — NOT SHOWN
100563-01 Warning Plate • • • • 1
101055-02 Lighting Instructions Plate • • • • 1
100565-01 Warning Plate Fastener • • • • 1
100639-01 Caution Decal • • • • 1
101449-04 Control Position Decal • • • • 1
101137-02 Hardware Kit • • • • 1
GA6060 Lava Rock • • • • 1
** Not a eld replaceable part
H18N
H24P
H24N
110399-01J 35
www.desatech.com
5
14
14
15
23
14
9
19
8
7
10
2
1-5
1-4
13
6
24
17
16
18
4
12
3
11
10
20
25
19
21
22
1-1
1-2
1-3
11
NG Models Only
LP Pilot Shown
27
26
PARTS
REMOTE-READY FLAME-MAX® GOLDEN OAK LOG MODELS HD18PR, HD18NR, HD24PR, HD24NR, HD30PR, HD30NR, HD36PR AND HD36NR
KEY NO. 18" Models 24" Models 30" Models 36" Models DESCRIPTION QTY.
1 110397-03 110397-04 110397-05 ––– Five Piece Golden Oak Log Set 1 1-1 110315-01 110313-01 110320-01 ––– Front Log 1 1-2 110315-02 110313-02 110320-02 ––– Rear Log 1 1-3 110315-03 110313-03 110320-03 ––– Center Log 1 1-4 110315-04 110313-04 110320-04 ––– Top Right Log 1 1-5 110315-05 110313-05 110320-05 ––– Top Left Log 1 2 105268-01 105268-02 105268-03 107027-01 One Piece Golden Oak Log Set 1
www.desatech.com
110399-01J36
PARTS LIST
REMOTE-READY FLAME-MAX® MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts on page 32 of this manual.
KEY NO. PART NO. DESCRIPTION QTY.
HD18PR
3 PP225 ODS Pilot (LP) 1
PP231 ODS Pilot (NG) 1 4 098249-01 ODS Nut • • • • • • • • 2 5 104422-05 Burner Outlet Tube • • 1
103342-03 Burner Outlet Tube • • • • • • 1 6 098264-02 Male Connector (14396) • • • • • • • • 1 7 102843-01 Burner Clip • • • • • • • • 1 8 099056-16 Burner Orice Injector 1
099056-17 Burner Orice Injector 1
099056-19 Burner Orice Injector 1
099056-26 Burner Orice Injector 1 9 102966-01 Upper Bracket • • • • • • 1 10 102980-01 Burner • • 1
102772-01 Burner • • • • • • 1 11 099387-09 Pilot Tube, LP 1
099387-12
Pilot Tube, NG (Valve to regulator)
099387-13 Pilot Tube, LP 1
099387-15
Pilot Tube, NG (Valve to regulator)
12 103781-01 Gas Control Valve 1
103781-02 Gas Control Valve 1 13 103345-01 Lower Bracket • • • • • • 1
103345-02rv
Lower Bracket • • 1 14 M11084-38 Screw, #8 x 0.38 • • • • • • • • 4 15 ** Painted Base Assembly • • • • • • • • 1 16 098271-10 Ignitor Cable • • • • • • • • 1 17 102445-01 Piezo Ignitor (14261) • • • • • • • • 1 18 103587-02 Switch Plate • • • • • • • • 1 19 104099-01 Heat Shield • • • • • • • • 1 20 098304-01 Screw • • • • • • • • 2 21 103784-02 Flame Adjustment Knob • • • • • • • • 1 22 103784-01 Off-Pilot-On Knob • • • • • • • • 1 23 M12461-26 Screw, Hex Slt Wsr 10-32 x 0.38 • • • • • • • • 4 24 103284-02 Wiring Harness • • • • • • • • 1 25 099998-01 Switch (14579) • • • • • • • • 1 26 100609-01 Pilot Tube (Regulator to Pilot) 1 27 099918-02 Pilot Regulator 1
PARTS AVAILABLE — NOT SHOWN
100563-01 Warning Plate • • • • • • • • 1 103877-01 Lighting Instructions Plate • • • • • • • • 1 100565-01 Warning Plate Fastener • • • • • • • • 1 100693-01 Caution Decal • • • • • • • • 1 101137-02 Hardware Kit • • • • • • • • 1 GA6060 Lava Rock • • • • • • • • 1
** Not a eld replaceable part.
HD24NR
HD18NR
HD24PR
HD30PR
HD30NR
HD36PR
HD36NR
1
1
110399-01J 37
www.desatech.com
NOTES
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_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________
_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________
www.desatech.com
110399-01J38
NOTES
_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________
_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________
_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________
110399-01J 39
www.desatech.com
110399 01

WARRANTy

kEEP THIS WARRANTy
Model (
located on product or identication tag
Serial No. (
located on product or identication tag
Date Purchased __________________________
Keep receipt for warranty verication.
DESA HEATING, LLC LIMITED WARRANTIES
Standard Warranty: DESA Heating, LLC warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of four (4) years from the date of rst purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with DESA Heating, LLC’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date of rst purchase.
Factory Reconditioned Products
Limited Warranty: DESA Heating, LLC warrants factory reconditioned products and any parts thereof
to be free from defects in material and workmanship for 30 days from the date of rst purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with DESA Heating, LLC’s warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only when installed by a qualied installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allowance for labor when provided by a DESA Heating, LLC Authorized Service Center or a provider approved by DESA Heating, LLC. Warranty parts must be obtained through authorized dealers of this prod­uct and/or DESA Heating, LLC who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper installation, lack of proper maintenance, tampering, or alteration(s).
This is DESA Heating, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all implied warranties, including warranties of merchantability and tness for a particular purpose to four (4) years on new products and 30 days on factory reconditioned products from the date of rst purchase. DESA Heating, LLC makes no other warranties regarding this product.
DESA Heating, LLC’s liability is limited to the purchase price of the product, and DESA Heating, LLC shall not be liable for any other damages whatsoever under any circumstances including indirect, incidental, or
consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
New Products
) _____________________________
) __________________________
NOT A UPC
DESA Heating, LLC
2701 Industrial Drive
Bowling Green, KY 42101 www.desatech.com
1-866-672-6040
110399-01 Rev. J 09/08
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