Desa FDCFTP, VDCFTN, FDCFTN, CDCFTP, FDCFRP User Manual

...
For more information, visit www.desatech.com
For more information, visit www.desatech.com
Shown with Optional
Cabinet Mantel/Hearth
Base Accessory
UNVENTED (VENT-FREE) GAS COMPACT CLASSIC HEARTH
®
DUAL BURNER FIREPLACE
OWNER’S OPERATION AND INSTALLATION MANUAL
Thermostat Models: CDCFTN, CDCFTP, VDCFTN, VDCFTP, FDCFTN, FDCFTP
Remote-Ready Models: VDCFRN, VDCFRP, FDCFRN, FDCFRP
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result caus­ing property damage, personal injury, or loss of life.
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
manual for correct installation and operational procedures. For assis­tance or additional information con­sult a qualified installer, service agency, or the gas supplier.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s in­structions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a quali-
fied installer, service agency, or the gas supplier.
WARNING: This is an unvented gas­fired heater. It uses air (oxygen) from the room in which it is in­stalled. Provisions for adequate combustion and ventilation air must be provided. Refer to
Combustion and Ventilation
Air for
sec-
tion on page 5 of this manual.
This appliance may be installed in an aftermarket,* permanently located, manufactured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
Save this manual for future reference.
TABLE OF CONTENTS SAFETY INFORMATION
2
TABLE OF CONTENTS
SAFETY INFORMATION ............................................................ 2
PRODUCT IDENTIFICATION ..................................................... 3
OPTIONAL REMOTE CONTROL ACCESSORIES .................... 4
LOCAL CODES........................................................................... 4
PRODUCT FEATURES .............................................................. 4
UNPACKING............................................................................... 4
HOOD ASSEMBLY ..................................................................... 4
AIR FOR COMBUSTION AND VENTILATION ........................... 5
INSTALLATION ........................................................................... 7
OPERATING FIREPLACE ........................................................ 19
INSPECTING BURNERS.......................................................... 24
SAFETY INFORMATION
WARNINGS
WARNING: This product contains and/or generates chemicals known to the State of California to cause cancer or birth defects, or other reproductive harm.
IMPORTANT: Read this owners manual carefully and completely before trying to assemble, operate, or ser­vice this fireplace. Improper use of this fireplace can cause serious injury or death from burns, fire, explo­sion, electrical shock, and carbon monoxide poisoning.
CLEANING AND MAINTENANCE ............................................ 24
WIRING DIAGRAM ................................................................... 25
TROUBLESHOOTING .............................................................. 26
SPECIFICATIONS .................................................................... 29
SERVICE HINTS....................................................................... 29
TECHNICAL SERVICE ............................................................. 29
REPLACEMENT PARTS .......................................................... 29
ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST ....... 30
ACCESSORIES ........................................................................ 36
OWNER’S REGISTRATION FORM.......................................... 39
WARNING: Do not use a blower insert, heat exchanger insert, or other accessory not approved for use with this fireplace.
WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns. Ceiling fans can create drafts that alter burner flame patterns. Altered burner patterns can cause sooting.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide
poisoning resemble the flu, with headaches, dizziness, or nausea. If you have these signs, the fireplace may not be working properly. Get fresh air at once! Have fireplace serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the influence of alcohol, and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/LP gases are
odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this fireplace.
WARNING: Any change to this fireplace or its
controls can be dangerous.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
Do not place clothing or other flammable material on or near the appliance. Never place any objects on the heater.
Fireplace front and screen become very hot when running heater. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Fireplace will remain hot for a time after shutdown. Allow surfaces to cool before touching.
Carefully supervise young children when they are in the room with fireplace. When using the hand-held remote accessory (Remote-Ready Models Only), keep selector switch in the OFF position to prevent chil­dren from turning on burners with remote.
You must operate this fireplace with the fireplace screen in place. Make sure fireplace screen is closed before running fireplace.
111244-01A
SAFETY INFORMATION
Continued
Keep the appliance area clear and free from combus­tible materials, gasoline, and other flammable vapors and liquids.
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors.
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in
your building
• immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions
• if you cannot reach your gas supplier , call the fire department
4. This fireplace shall not be installed in a bathroom. Remote­Ready Models shall not be installed in a bedroom.
5. Do not use this fireplace as a wood-burning fireplace. Use only the logs provided with the fireplace.
6. Do not add extra logs or ornaments such as pine cones, ver­miculite, or rock wool. Using these added items can cause soot­ing. Do not add lava rock around base. Rock and debris could fall into the control area of fireplace.
7. This fireplace is designed to be smokeless. If logs ever appear to smoke, turn off fireplace and call a qualified service person.
Note:
During initial operation, slight smoking could occur due
to log curing and fireplace burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Clean- ing and Maintenance, pages 24 and 25.
9. Before using furniture polish, wax, carpet cleaner, or similar products, turn fireplace off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.
10. This fireplace needs fresh air ventilation to run properly. This fireplace has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the fireplace if not enough fresh air is available. See Air for Combustion and Ventilation, pages 5 through 7. If fireplace keeps shutting off, see Trouble- shooting, pages 26 through 28.
11. Do not run fireplace
• where flammable liquids or vapors are used or stored.
• under dusty conditions.
12. Do not use this fireplace to cook food or burn paper or other objects.
13. Never place any objects in the fireplace or on logs.
14. Do not use fireplace if any part has been under water . Immedi­ately call a qualified service technician to inspect the room fireplace and to replace any part of the control system and any gas control which has been under water.
SAFETY INFORMATION
PRODUCT IDENTIFICATION
3
3
15. Turn off and unplug fireplace and let cool before servicing. Only a qualified service person should service and repair fireplace.
16. Operating fireplace above elevations of 4,500 feet could cause pilot outage.
17. Do not operate fireplace if log is broken. Do not operate fire­place if log is chipped (dime-sized or larger).
18. T o prevent performance problems, do not use propane/LP fuel tank of less than 100 lbs. capacity.
19. Provide adequate clearances around air openings.
PRODUCT IDENTIFICATION
Fireplace Cabinet
Hood
Screen
Log
Ignitor Button
Control Knob
Fireplace Cabinet
Hood
Logs
Ignitor Button
I
H
L
O
O
F
F
N
O
P
I
T
L
Remote Control (Optional)
Control Knob
Figure 1 - Vent-Free Compact Dual Flame Fireplace
O
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
OPTIONAL REMOTE CONTROL ACCESSORIES LOCAL CODES
4
PRODUCT FEATURES UNPACKING HOOD ASSEMBLY
OPTIONAL REMOTE CONTROL ACCESSORIES
(For Remote-Ready Models Only)
There are four optional remote controls that can be purchased separately for Remote-Ready Models only:
• wall switch • hand-held ON/OFF remote
• wall thermostat • hand-held thermostat remote See Accessories, pages 36 and 37.
LOCAL CODES
Install and use fireplace with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
PRODUCT FEATURES
SAFETY PILOT
HOOD ASSEMBLY
WARNING: Always have screen in place before operating fireplace. This prevents excessive tem­peratures on fireplace surfaces.
WARNING: Failure to position the parts in accor­dance with these diagrams or failure to use only parts specifically approved with this fireplace may result in property damage or personal injury.
Tools Required:
• Phillips screwdriver • slotted screwdriver
• 5/16" hex wrench • scissors
1. Lift fireplace screen up and pull out to remove (see Figure 2). Set screen aside until installation has been completed.
2. Cut two plastic straps to remove the log from the firebox cavity. Set log aside.
3. An optional blower is available. See Accessories, pages 36 and
37. Install optional blower now. Follow installation instruc­tions provided with blower and see page 12 for Remote-Ready Models or page 13 for Thermostat-Controlled Models.
4. Locate four black phillips sheet metal screws in hardware packet.
5. Slide hood between louver and firebox top and align screw holes.
6. Insert screws as shown in Figure 3. Tighten screws firmly.
This fireplace has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room fireplaces. The ODS/pilot shuts off the fireplace if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This fireplace has a piezo ignitor. This system requires no matches, batteries, or other sources to light fireplace.
THERMOSTATIC HEAT CONTROL FOR THERMOSTAT-CONTROLLED MODELS
Thermostat-Controlled models have a thermostat sensing bulb and a control valve. The thermostat will automatically modulate the heat output to maintain a consistent room temperature. This results in greater fireplace comfort. This can also result in lower gas bills.
UNPACKING
1. Remove fireplace and hood from carton. Log is wrapped and inside fireplace. Do not remove at this time.
2. Remove all protective packaging applied to fireplace for shipment.
3. Make sure your fireplace includes one hardware packet.
4. Check fireplace for any shipping damage. If fireplace is dam­aged, promptly inform dealer where you bought fireplace.
Shoulder Screw
Screen
Figure 2 - Removing and Installing Screen
Hood
Figure 3 - Assembling Hood
Sheet Metal Screws
Louver
Firebox Top
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
AIR FOR COMBUSTION AND VENTILATION
WARNING: This fireplace shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate com­bustion and ventilation air. Read the following in­structions to insure proper fresh air for this and other fuel-burning appliances in your home.
Today’s homes are built more energy efficient than ever. New mate­rials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their homes as airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space The information on pages 5 through 7 will help you classify your
space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings e xposed to the outside atmosphere
have a continuous water vapor retar der with a rating of one perm (6 x 10 openings gasketed or sealed
b. weather stripping has been added on openable win-
dows and doors
-11
kg per pa-sec-m2) or less with
and
and
AIR FOR COMBUSTION AND VENTILATION
Determining Fresh-Air Flow for Fireplace Location
c. caulking or sealants are applied to areas such as
joints around window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations f or plumbing, electrical, and gas lines, and at other openings.
If your home meets all of these three criteria, you must provide ad ditional fresh air. See
From Outdoors
If your home does not meet all of the three criteria above, proceed to
Location,
below.
Providing Adequate Ventilation
Ventilation Air
, page 8
.
Determining Fresh-Air Flow For Fireplace
5
5
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a confined space as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.
DETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATION
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install fireplace plus any adjoining
rooms with doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height). Length x Width x Height =___________ cu. ft. (volume of space)
Example:
height) = 1792 cu. ft. (volume of space) If additional ventilation to adjoining room is supplied with grills or open-
ings, add the volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maximum Btu/Hr the space
Example:
Btu/Hr the space can support)
Space size 16 ft. (length) x 14 ft. (width) x 8 ft. (ceiling
can support)
1792 cu. ft. (volume of space) x 20 = 35,840 (maximum
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
AIR FOR COMBUSTION AND VENTILATION
6
Determining Fresh-Air Flow for Fireplace Location (Cont.) Ventilation Air
AIR FOR COMBUSTION AND VENTILATION
Continued
3. Add the Btu/Hr of all fuel burning appliances in the space. Vent-free fireplace _____________ Btu/Hr Gas water heater* _____________ Btu/Hr Gas furnace _____________ Btu/Hr Vented gas heater _____________ Btu/Hr Gas fireplace logs _____________ Btu/Hr Other gas appliances* + _____________ Btu/Hr Total = _____________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws com­bustion air from the outdoors and vents to the outdoors.
Example:
Gas water heater _____________ Btu/Hr Vent-free fireplace + _____________ Btu/Hr Total = _____________ Btu/Hr
4. Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
__________________ Btu/Hr (maximum the space can support) __________________ Btu/Hr (actual amount of Btu/Hr used)
Example:
The space in the above example is a confined space because the actual Btu/ Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the
extra space provides an unconfined space, remove door to adjoining room or add ventilation grills between rooms. See V entilation Air Fr om Inside Building.
B. Vent room directly to the outdoors. See Ventilation Air From Out-
doors, page 7.
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr size makes room
unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no additional fresh air ventilation.
35,840 Btu/Hr (maximum the space can support) 40,000 Btu/Hr (actual amount of Btu/Hr used)
30,000 10,000 40,000
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor on the wall connecting the two spaces (see options 1 and 2, Figure 4). You can also remove door into adjoining room (see option 3, Figure 4). Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation for required size of ventilation grills or ducts.
12"
Ventilation
Grills
Into Adjoining
Room,
Option 1
Or
Remove Door into Adjoining
Room, Option
3
Figure 4 - Ventilation Air from Inside Building
Ventilation Grills
Into Adjoining Room,
Option 2
12"
WARNING: If the area in which the fireplace may be operated is smaller than that defined as an uncon­fined space or if the building is of unusually tight construction, provide adequate combustion and ven­tilation air by one of the methods described in the
National Fuel Gas Code, ANSI Z223.1/NFPA 54 Sec­tion 5.3
or applicable local codes
For more information, visit www.desatech.com
For more information, visit www.desatech.com
.
111244-01A
AIR FOR COMBUSTION AND VENTILATION INSTALLATION
Ventilation Air (Cont.)
INstallation
7
7
AIR FOR COMBUSTION AND VENTILATION
Continued
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
IMPORTANT:
attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.
Outlet Air
Do not provide openings for inlet or outlet air into
Outlet Air
Ventilated Attic
To Attic
INSTALLATION
NOTICE: This heater is intended for use as supplemen­tal heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run systems circulating blower while using heater. This will help circulate the heat throughout the house. In t he event of a power outage, you can use this heater as your primary heat source.
WARNING: A qualified service person must in-
stall fireplace. Follow all local codes.
WARNING: Never install the fireplace
in a bathroom
in a recreational vehicle
where curtains, furniture, clothing, or other flam-
mable objects are less than 36 inches from the front, top, or sides of the fireplace
as a fireplace insert
in high traffic areas
in windy or drafty areas
Inlet Air
Inlet Air
Figure 5 - Ventilation Air from Outdoors
Ventilated
Crawl Space
To
Crawl
Space
WARNING: Never install the Remote-Ready Mod­els in this manual in a bedroom. Any heating product with a Btu/hr rating over 10,000 cannot be used in a bedroom.
CAUTION: This fireplace creates warm air cur­rents. These currents move heat to wall surfaces next to fireplace. Installing fireplace next to vinyl or cloth wall coverings or operating fireplace where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.
IMPORTANT:
this is beneficial, installing fireplace in rooms without enough ventila­tion air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, pages 5 through 7.
Note:
Your fireplace is designed to be used in zero clearance
installations. Wall or framing material can be placed directly against any exterior surface on the rear, sides, or top of your fireplace, except where standoff spacers are integrally attached. If standoff spacers are attached to your fireplace, these spacers can be placed directly against wall or framing materials.
Note:
When installing fireplace directly on carpeting, tile or other
combustible material, other than wood flooring, the fireplace shall be installed on a metal or wood panel extending the full width and depth of the fireplace.
Vent-free fireplaces add moisture to the air. Although
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
INSTALLATION
8
Check Gas Type Installation Items Fireplace Clearances
INSTALLATION
Continued
Use the dimensions shown for rough openings to create the easiest installation (see Built-In Fireplace Installation, page 9).
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP) for your unit. If your gas supply is not correct, do not install fireplace. Call dealer where you bought fireplace for proper type fireplace.
INSTALLATION ITEMS
Before installing fireplace, make sure you have the items listed below.
• external regulator (supplied by installer, for propane/LP units only)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection*
• ground joint union
• sediment trap
• tee joint
• pipe wrench * A CSA design-certified equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge connection. Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessories, pages 36 and 37.
Note:
If desired, purchase a four-sided brass trim kit for built-in
installations. See Accessories, pages 36 and 37.
FIREPLACE CLEARANCES
CAUTION: If you install the fireplace in a home garage
fireplace pilot and burner must be at least 18
inches above floor.
locate fireplace where moving vehicle will not hit it.
For convenience and efficiency, install fireplace
• where there is easy access for operation, inspection, and service
• in coldest part of room An optional blower kit is available from your dealer. See Accesso-
ries, pages 36 and 37. If planning to use blower, follow instructions provided with blower for power source.
Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling
A. Clearances from the side of the fireplace cabinet to any com-
bustible material and wall should follow diagram in Figure 6.
Example:
combustible material and protrudes 3 1/2" from the wall. This combustible material must be 4" from the side of the fireplace opening (see Figure 6).
B. Clearances from the top of the fireplace opening to the ceiling
should not be less than 36 inches.
C. For mantel clearances, see Figure 10 on page 10.
The face of a mantel, bookshelf, etc. is made of
MINIMUM CLEARANCE TO
COMBUSTIBLE MATERIALS
WARNING: Maintain the minimum clearances shown in Figure 6. If you can, provide greater clear­ances from floor, ceiling, and joining wall.
NOTICE: If you install the fireplace in a bedroom (Thermostat-Controlled Models only), some building codes require that the fireplace/mantel system be secured to (or within) a wall. You can position fire­place in an optional cabinet or corner mantel. You can also recess fireplace into the wall.
If your fireplace is to be used with an optional mantel, the installation instructions included with your mantel shows an CSA approved method of attaching the fireplace/mantel system to a wall.
IMPORTANT:
specified in this manual. Purchase the optional mantel from your dealer (see Accessories, pages 36 and 37).
If your fireplace is to be recessed into the wall, see Built-In Fireplace Installation on page 9 to secure your fireplace into the wall.
Only use optional cabinet or corner mantels
For more information, visit www.desatech.com
For more information, visit www.desatech.com
Top Left and Bottom
Right Sides and Rear
36" 6" 0"
Example
*
*Minimum 16 inches from Side Wall
Figure 6 - Minimum Clearance for Combustible to Wall
111244-01A
INSTALLATION
Continued
Built-In Fireplace Installation
INSTALLATION
9
9
BUILT-IN FIREPLACE INSTALLATION
Built-in installation of this fireplace involves installing fireplace into a framed-in enclosure. This makes the front of fireplace flush with wall. An optional brass trim kit accessory is available (see Accessories, pages 36 and 37). Brass trim will extend past sides of fireplace approximately 1/2 inch. This will cover the rough edges of the wall opening. If installing a built-in mantel above the fireplace, you must follow the clearances shown in Figure 10, page 10. Follow the instructions below to install the fireplace in this manner.
Actual Framing Height 26" 26 Front Width 26 3/4" 26 7/8" Depth 14 1/4" 15 1/4"
1. Frame in rough opening. Use dimensions shown in Figure 7 for the rough opening. If installing in a corner, use dimensions shown in Figure 8 for the rough opening. The height is 26 7/8" which is the same as the wall opening above.
2. If installing GA3450TA blower accessory, do so at this time. Follow instructions included with blower accessory.
Note:
If not installing blower accessory , you may wish to run electrical wiring to your fireplace for future blower installa­tion (see Accessories, pages 36 and 37). Use only approved three-wire electrical wiring.
1
15
/
4
"
7
/
8
"
26
7
/8"
WARNING: If pre-wiring, do not connect wiring to
any electrical source at this time. Install fireplace electrical outlet and connect wiring
to outlet before connecting to electrical source. The fireplace electrical outlet is included with the GA3450TA blower accessory.
Only use the fireplace electrical outlet supplied with the GA3450TA blower accessory.
Note:
A qualified installer should make all electrical connections.
3. Install gas piping to fireplace location. This installation includes an approved flexible gas line (if allowed by local codes) after the equipment shutoff valve. The flexible gas line must be the last item installed on the gas piping.
4. If you have not installed hood, follow i n s t r u c t i ons on page 4.
5. Carefully set fireplace in front of rough opening with back of fireplace inside wall opening.
6. Attach flexible gas line to fireplace gas regulator. See Con- necting Equipment Shutoff Valve to Heater Control, page 15.
7. Bend four nailing flanges on outer casing with pliers (see Figure 9).
8. Attach fireplace to wall studs using nails or wood screws through holes in nailing flange.
9. Check all gas connections for leaks. See Checking Gas Con- nections, page 16.
10. If using optional brass trim kit, install the trim after final fin­ishing and/or painting of wall. See instructions included with brass trim accessory for attaching brass trim.
IMPORTANT:
When finishing your firebox, combustible materials such as wall board, gypsum board, sheet rock, drywall, plywood, etc. may be butted up next to the sides and top edge of the firebox. Combustible materials should never overlap the firebox front facing.
3/4" Off
26
7
/
8
"
The Floor Minimum
Figure 7 - Rough Opening for Installing in Wall
5
43
/
16
"
7
/
8
"
26
1
/
4
"
61
30
5
/
8
"
Figure 8 - Rough Opening for Installing in Corner
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
Wall Studs
Nails or Wood Screws
Nailing Flanges
Figure 9 - Attaching Fireplace to Wall Studs
INSTALLATION
O
F
F
P
I
L
O
T
O
N
H
I
L
O
10
Built-In Fireplace Installation (Cont.) Optional Mantel Installation
INSTALLATION
Continued
WARNING: Do not allow any combustible materi-
als to overlap the firebox front facing.
IMPORTANT:
Noncombustible materials such as brick, tile, etc. may overlap the front facing, but should never cover any necessary openings like louvered slots.
WARNING: Do not allow noncombustible materials
to cover any necessary openings like louvered slots.
WARNING: Never modify or cover the louvered
slots on the front of the firebox.
WARNING: Use only noncombustible mortar or adhesives when overlapping the front facing with noncombustible facing material.
Mantel Clearances for Built-In Installation
If placing mantel above built-in fireplace, you must meet minimum clearance between mantel shelf and top of fireplace opening.
NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.
Mantel Shelf
Note:
All vertical measurements are from top of fireplace opening to bottom of mantel shelf. All measurements are in inches.
10" 8" 6" 2 1/2"
NOTICE: If your installation does not meet the mini­mum clearances shown, you must do one of the following:
raise the mantel to an acceptable height
remove the mantel
OPTIONAL MANTEL INSTALLATION
Note:
Refer to instructions provided with the mantel for assembly instructions. Refer to the following instructions for system installa­tion. Refer to instructions on page 4 for hood assembly. Blower accessory should be installed if it is being used (see Installing Optional Blower Accessory GA3450TA, pages 11 through 13).
1. Unscrew four screws that attach top louver to fireplace. Re-
move louver from fireplace and set aside (see Figure 11).
2. Place base assembly next to wall at installation location.
3. Place fireplace on wood base (see Figure 12, page 11).
4. Place mantel around fireplace on base (see Figure 12, page 11).
5. Assemble perimeter trim kit. See Assembling Perimeter Trim,
page 11.
6. Firmly snap perimeter trim kit on shoulder screws. Shoulder
screws are located on fireplace cabinet (see Figure 12, page 11).
7. Align perimeter trim kit for flush fit around opening.
8. Center mantel left to right on base making sure mantel is flush
against wall.
9. Use two 3" wood screws provided and attach base of fireplace
to wooden mantel base (see Figure 12, page 11).
10. Remove perimeter trim kit and mantel. Be careful not to dam-
age wall or mantel.
11. Cut an access hole in base to run flexible gas line to fireplace
(see Figure 12, page 11). Make sure to locate access hole so mantel will cover it when installed. base to floor using wood screws. Countersink screw heads and putty over.
12. Install gas line. See Connecting T o Gas Supply, pages 14 and 15.
Note:
You can secure
15"
18"
23"
21"
Side of Firebox
Figure 10 - Minimum Mantel Clearances for Built-In Installation
For more information, visit www.desatech.com
For more information, visit www.desatech.com
Top Louver
Bottom Louver
Figure 11 - Removing Top Louver and Opening Bottom Louver
111244-01A
INSTALLATION
Continued
Optional Mantel Installation (Cont.)
INSTALLATION
Installing Optioanl Blower Accessory GA3450TA
11
11
13. Check for leaks. See Checking Gas Connections, page 16.
14. Place mantel around fireplace. Be careful not to damage wall or mantel.
15. Place perimeter trim kit on the shoulder screws located on the side and top of the fireplace. Firmly snap trim over shoulder screws on fireplace (see Figure 12).
16. Adjust assembly to remove any gaps. Attach remaining two 3" wood screws from hardware pack through openings inside of fireplace sides into the mantel. The openings are located at top behind the area for top louver (see Figure 12).
17. Reinstall top louver.
Assembling Perimeter Trim (Perimeter trim shipped with mantel)
1. Remove packaging from three remaining pieces of trim.
2. Locate two adjusting plates with set screws, and two shims in the hardware packet.
3. Align shim under adjusting plate as shown in Figure 13.
4. Slide one end of adjusting plate/shim in slot on mitered edge of top brass trim (see Figure 13).
5. Slide other end of adjusting plate/shim in slot on mitered edge of side perimeter trim (see Figure 13).
6. While firmly holding edges of perimeter trim together, tighten both set screws on the adjusting plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other corner.
8. Set perimeter trim assembly aside for later installation.
Set Screws
Adjusting Plate
Slot
Shim
Side Brass Trim
Figure 13 - Assembling Brass Trim
Top Brass Trim
Mitered Edge
Shoulder Screw
Mantel Base
I
H
L
O
O
F
F
N
O
P
T
I
L
O
Assembled Brass Trim
Hole for 3" Wood Screw for Attaching Fireplace to Wooden Base
Figure 12 - Attaching Brass Trim to Fireplace
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
Hole for 3" Wood Screw for Attaching Fireplace to Mantel
Gas Line Access Hole
Shoulder Screws
INSTALLING OPTIONAL BLOWER ACCESSORY GA3450TA
Removing Upper Louver
To install the blower accessory, you must first remove the upper louver.
1. Lift screen off fireplace and remove log set if installed.
2. Remove 4 screws from upper louver (see Figure 11, page 10). Save these screws.
3. Pull upper louver straight out from the cabinet. Be careful not to scratch the paint. Set louver aside.
4. Open lower louver door by swinging door down (see Figure 11, page 10).
INSTALLATION
12
Installing Optional Blower Accessory GA3450TA (Cont.)
INSTALLATION
Continued
Installing Blower Accessory
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
CAUTION: Verify proper operation after servicing.
Note:
If you are using a mantel with your fireplace, use the
following instructions. If your fireplace is built-in, see For Built-In Installation, page 13.
1. Install snap bushings found in blower kit into hole in left side of outer casing and into one of the holes in rear of remote/ blower bracket.
2. Make sure the wire harness is firmly connected to the termi­nals on the blower bracket assembly.
3. Note the wire locations on back of AUTO/OFF/ON switch. The terminals on back of switch are numbered 1, 2, and 3. Carefully remove red wire from terminal 3 and blue wire from terminal 1. Black wire can remain on middle terminal 2 (see Figure 14).
4. Carefully disconnect green and white wires at their insulated connectors (see Figure 15).
Blower Bracket Assembly
Screw
Wire Harness
Wiring Routing Hole in Baffle
Baffle
Blower Mounting Holes
5. In top of the fireplace cabinet, locate the four mounting holes on the outer casing. Align these four holes with those on the blower bracket assembly. Attach blower bracket assembly to the outer casing with 4 #10 screws provided (see Figure 14).
6. Route the wire harness through the hole in left side of baffle and between firebox wrapper and outer casing.
7. Insert the 4 wire harnesses from behind the remote/blower bracket through hole in rear of bracket with bushing and through the left rectangular hole to front of fireplace (see Figure 14).
8. Reconnect red wire to switch position 3. Reconnect blue wire to switch position 1. Reconnect green and white wires.
9. Install the switch plate on the remote/blower bracket w it h 2 # 10 screws provided (see Figure 16). Route power cord out of the cabinet by inserting it through the bushing on the outer casing (see Figure 14). Plug fan kit into 120-Volt grounded power sup­ply and test operation.
Note:
When switch is in the AUT O posi­tion, the fan will start after the fireplace has run for a few mo­ments. The fan will continue to run for several moments after the fireplace has been turned off. When switch is in the ON position, the fan will run until turned to OFF .
10. Reinstall upper louver beginning with bottom screws (see Fig­ure 11, page 10). Close lower louver door.
Fan Switch
110/115
V.A.C.
(Auto/Off/On)
Off
Black
White
Green
Auto
1
2
3
On
Red
Blue
Thermostat
Switch
(N.O.)
Blue
Red
White
Green
Blower
Motor
Switch
3 2 1
Power Cord
Blue
Switch Plate
Black
Red
Wire Harness
I
H
L
O
O
F
F
N
O
P
T
I
L
O
Remote/Blower Bracket
Lower Louver Door
Figure 14 - Installing Blower Bracket Assembly (Remote-Ready Unit Shown)
For more information, visit www.desatech.com
For more information, visit www.desatech.com
Figure 15 - Wiring Diagram For Blower Accessory Standard Installation
Remote/Blower Bracket
Switch Plate
Screw
Figure 16 - Installing Switch Plate to Remote/Blower Bracket
111244-01A
INSTALLATION
Continued
For Built-In Installation
WARNING: A licensed electrician must connect the wiring harness to electrical supply following all local codes. Electrician must provide a clamp on the box cover to secure the wiring. Wiring should be routed through the bushing in the hole on the outer casing of fireplace.
1. Install snap bushing from blower kit into one hole on rear of re­mote/blower bracket (see Figure 17). The other hole is for a strain relief clamp (not supplied) to secure incoming electrical supply .
2. Follow steps 2 through 6 in Installing Blower Accessory , page 12.
3. A licensed electrician must follow the wiring diagram to connect incoming electrical supply to fan kit wiring harness (see Figure 18).
4. Plug power cord to outlet receptacle (not provided) as shown in Figure 17. Wind extra cable of power cord and tie up with plas­tic wire strap (see Figure 17). Set cable bundle between the re­mote/blower bracket and outer casing, away from the burner .
5. Test to make sure blower is working properly.
6. Reinstall upper louver beginning with bottom screws (see Fig­ure 11, page 10) and close lower louver .
Installing Blower Accessory GA3450TA (Cont.)
INSTALLATION
Fan Switch
(Auto/Off/On)
Auto
1
2
Off
110/115
V.A.C.
Black
White
Green
3
On
Red
Blue
Thermostat
Switch (N.O.)
Blue
Red
White
Green
Blower
Motor
13
13
Figure 18 - Wiring Diagram For Blower Accessory Built-In Installation
Extension Cord
Use extension cord if needed. The cord must have a three-prong, grounding plug and a three-hole receptacle. Make sure cord is in good shape. It must be heavy enough to carry the current needed. An undersized cord will cause a drop in line voltage. This will result in loss of power and overheating. Use a No. 16 AWG cord for lengths less than 50 feet.
Blower Bracket
Wire Harness
Assembly
Screw
Switch Plate
Switch
Blue
3 2 1
Red
Black
Power Cord
Plastic Wire Strap
Outlet Receptacle (not included)
Wire Harness
Figure 17 - Installing Blower Bracket Assembly
Lower Louver Door
Clamp Connector (not included)
Remote/ Blower Bracket
I
H
L
O
O
F
F
N
O
P
T
I
L
O
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
14
INSTALLATION
Connecting to Gas Supply
INSTALLATION
Continued
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 45° male flare fitting 5/8"-18 UNF (Unified National Fine Thread) inlet connection and the flexible gas line provided.
WARNING: A qualified service person must con­nect fireplace to gas supply. Follow all local codes.
WARNING: Never connect natural gas fireplace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
IMPORTANT
connecting fireplace to gas line. Gas line pressure must be no greater than 14 inches of water. If gas line pressure is higher, heater regulator damage could occur.
CAUTION: Never connect propane/LP fireplace directly to the propane/LP supply. This fireplace requires an external regulator (not supplied). Install the external regulator between the fireplace and pro­pane/LP supply.
: For natural gas, check gas line pressure before
Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces.
Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged fireplace valves.
WARNING: Use pipe joint sealant that is resistant
to liquid petroleum (LP) gas.
Propane/LP Supply Tank
External Regulator
For propane/LP units, the installer must supply an external regula­tor. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 14 inches of water. If you do not reduce incoming gas pressure, fireplace regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 19. Pointing the vent down protects it from freezing rain or sleet.
CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in cer­tain areas. Check your local codes. Use pipe of 1/2" or greater diameter to allow proper gas volume to fireplace. If pipe is too small, undue loss of volume will occur.
Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figures 20).
IMPORTANT:
Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.
Vent Pointing Down
Figure 19 - External Regulator With Vent Pointing Down
Approved Flexible Gas Line
3" Minimum
Pipe Nipple Cap Tee Joint
Figure 20 - Gas Connection
* Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessories, pages 38 and 39.
CSA Design-Certified Equipment Shutoff Valve With 1/8" NPT Tap*
PROPANE/LP
From External Regulator (11" W.C.** to 14" W.C. Pressure)
NATURAL
From Gas Meter (5" W.C.** to 10.5" W.C. Pressure)
Sediment Trap
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
Connecting Equipment Shutoff Valve To Heater Control
INSTALLATION
Continued
We recommend that you install a sediment trap in supply line as shown in Figure 20, page 14. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into fireplace controls. If sediment trap is not installed or is installed wrong, fireplace may not run properly.
CONNECTING EQUIPMENT SHUTOFF VALVE TO HEATER CONTROL
Connecting To Gas Supply (Cont.)
INSTALLATION
15
15
Installation Items Needed
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not provided)
1. Open lower louver (see Figure 21).
NOTICE: Most building codes do not permit con­cealed gas connections. A flexible gas line is pro­vided to allow accessibility from the fireplace (see Figure 31). The flexible gas supply line connection to the equipment shutoff valve should be accessible.
2. Route flexible gas line, included, from fireplace control to equip-
ment shutoff valve through side access holes in outer casing.
3. Apply pipe joint sealant lightly to male threads of gas connec-
tor attached to flexible gas line/equipment shutoff valve (see Figure 22).
CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or fittings (Thermostat-Controlled Models Only).
CAUTION: Avoid damage to gas control. Hold gas control with wrench when connecting it to gas piping and/or fittings (Remote-Ready Models Only).
4. Check all gas connections for leaks. See Checking Gas Con­nections, page 16. Feed flexible gas line into fireplace. Make
sure the entire flexible gas line is in fireplace.
Lower Louver
I
H
L
O
O
F
F
N
O
P
I
T
L
O
Flexible Gas Line
Figure 21 - Flexible Gas Line Location (Remote-Ready Unit Shown)
To Gas Regulator (Thermostat­Controlled Models) or Control Valve (Remote-Ready Models)
Equipment Shutoff Valve
Flexible Gas Line from Fireplace Gas Regulator Provided With Fireplace
PROPANE/LP
To External Regulator
NATURAL
To Gas Supply
111244-01A
Figure 22 - Attaching Flexible Gas Line to Equipment Shutoff Valve
For more information, visit www.desatech.com
For more information, visit www.desatech.com
INSTALLATION
16
Checking Gas Connections
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections, internal and external to uni t, for leaks after installing or servicing. Correct all leaks at once.
WARNING: Never use an open flame to check for a leak. Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak. Correct all leaks at once.
CAUTION: Make sure external regulator has been installed between propane/LP supply and fireplace. See guidelines under pages 14 and 15.
Pressure Testing Gas Supply Piping system
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping sys­tem. Pressures in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either opening propane/ LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment shutoff valve to gas sup­ply. Check reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 23).
2. Pressurize supply piping system by either opening propane/ LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.
Equipment Shutoff Valve
Connecting to Gas Supply
ON
Open
POSITION
,
3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figures 24 or 25). Apply noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Pressure Testing Fireplace Gas Connections
1. Open equipment shutoff valve (see Figure 23).
2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of fireplace is in the OFF position.
4. Check all joints from equipment shutoff valve to gas reg ul ato r (Thermostat-Controlled Models), or to gas control valve (Remote­Ready Models) (see Figures 24 or 25). Apply noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light fireplace (see Operating Fir eplace, pages 19 through 23). Check all other internal joints for leaks.
7. Turn off fireplace (see To Turn Off Gas to Appliance, page 20 for Thermostat-Controlled Models or page 22 for Remote­Ready Models).
Gas Regulator or Gas Control Valve
Figure 24 - Checking Gas Joints (Propane/LP Only)
Gas Regulator or Gas Control Valve
Equipment Shutoff Valve
Propane/LP Supply Tank
Equipment Shutoff Valve
Gas Meter
Figure 23 - Equipment Shutoff Valve
For more information, visit www.desatech.com
For more information, visit www.desatech.com
OFF
POSITION
Closed
Figure 25 - Checking Gas Joints (Natural Gas Only)
111244-01A
Optional Wireless Hand-Held Remote Control Accessories [Remote-Ready Models Only]
INSTALLATION
Continued
INSTALLATION
17
17
OPTIONAL WIRELESS HAND-HELD REMOTE CONTROL ACCESSORIES Remote-Ready Models Only ([C]GHRCB Series & [C]GHRCTB Series)
Installing Receiver
1. Disconnect wires from the control valve (see Figure 26) .
2. Locate the battery clip mounted on the back of the receiver (see Figure 27).
3. Slide 9-volt battery (not included) through the clip.
4. Attach the terminal wires to the battery (see Figure 27).
5. Connect wires from remote receiver to control valve as shown in Figure 28.
6. Install remote receiver unit onto remote/blower bracket using screws provided (see Figure 28).
I
H
L
O
O
F
F
N
O
P
I
T
L
O
Figure 26 - Disconnecting Wires From Control Valve
Receiver
Installing 9-Volt Battery in Hand-Held Remote Control Unit
1. Remove battery cover on back of remote control unit.
2. Attach terminal wires to the battery (not included). Place bat­tery into the battery housing.
3. Replace battery cover onto remote control unit.
Terminal Wires
9-Volt Battery
Figure 29 - Installing Battery in Hand-Held Remote Control Unit (GHRCB and CGHRCB Series)
Terminal Wires
9-Volt Battery
Battery Housing
Battery Cover
Remote Control Unit
Battery Housing
Remote Control Unit
Battery Cover
9-Volt Battery
Battery Clip
Figure 27 - Attaching Battery to Receiver
White Wire to TH Terminal on Control Valve
Remote Receiver
Red Wire to TPTH Terminal on Control Valve
Figure 28 - Installing Remote Receiver
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
Figure 30 - Installing Battery in Hand-Held Remote Control Unit (GHRCTB and CGHRCTB Series)
Terminal Wires
INSTALLATION
18
Optional Wall Mounted Thermostat - GWMT1 (Remote-Ready Models Only) Optional Wall Switch - GWMS2 (Remote-Ready Models Only)
INSTALLATION
Continued
OPTIONAL WALL MOUNTED THERMOSTAT ­GWMT1 (Remote-Ready Models Only)
WARNING: Read and follow installation instruc­tions. Installation should be done by a qualified installer familiar with low-voltage wiring procedures.
WARNING: Do not connect this thermostat to any electrical source! Electrical shock and/or fire hazard will occur.
1.
Remove jumper wire from control valve (see Figure 26, page 17).
2. Connect one terminal of 25 ft. wire to the “TH” terminal on the control valve. Connect the other terminal to the "THTP" terminal on the control valve. See Figure 31.
3. Route the 25 ft. wire to a convenient location to mount your thermostat (no outside wall). shortened but must not be lengthened.
The thermostat should be mounted 54" above the floor in a location where there is good air circulation. Avoid heat sources such as lamps, direct sunlight, fireplace, or heat and air condi­tioning ducts.
4. Gently remove the cover of the thermostat from the base. Grasp the sides of the cover firmly and pull to separate from the base.
5. Feed the electrical wires through the rectangular slots on each side of the base (see Figure 32).
WARNING: Do not connect the thermostat to a power source. Electrical shock and/or a fire hazard will occur.
6. Connect one bare wire end to each terminal (“W” and “R”) of the thermostat base (see Figure 33).
IMPORTANT:
Control Valve
The wire may be
To Wall Thermostat or Switch
7. Install the base onto the wall with the provided screws.
8. Move the temperature adjustment back and forth to insure the bimetal is free from restrictions.
9. Replace the cover onto the base. (Upon installation, the ther­mostat must be allowed to stabilize at room temperature for a minimum of 30 minutes for proper operation).
10. Set the temperature adjustment to the desired setting. This ther­mostat has been electronically calibrated at the factory. No ad­justment or leveling is necessary.
Feed wires through rectangular slots
Figure 32 - Back View of Thermostat Base
Terminal “W”
Terminal “R”
Figure 33 - Thermostat Base Terminals “W” and “R”
W
R
OPTIONAL WALL SWITCH - GWMS2 (Remote-Ready Models Only)
WARNING: Read and follow installation instruc­tions. Installation should be done by a qualified installer familiar with low-voltage wiring procedures.
WARNING: Do not connect this switch to any electri­cal source! Electrical shock and/or fire hazard will occur.
1. Remove jumper wire from control valve (see Figure 26, page 17).
2. Connect one terminal of 25 ft. wire to the “TH” terminal on the control valve. Connect the other terminal to the "THTP" terminal on the control valve. See Figure 31.
3.
Route the 25 ft. wire to a convenient location to mount your wall switch (no outside walls).
WARNING: Do not connect the switch to a power
source. Electrical shock and/or fire hazard will occur.
Figure 31 - Connecting Wire Terminals
For more information, visit www.desatech.com
For more information, visit www.desatech.com
To Wall Thermostat or Switch
IMPORTANT:
The wire may be shortened but must not be
lengthened.
4. Connect one bare wire end to each of the terminals of the pro­vided wall switch.
5. Install the wall switch and cover in the wall.
111244-01A
INSTALLATION
Continued
Installing Log Set and Screen
INSTALLATION
OPERATING FIREPLACE (THERMOSTAT-CONTROLLED MODELS)
For Your Safety Read Before Lighting
Lighting Instructions
19
19
INSTALLING LOG SET AND SCREEN
1. Remove log packaging material and discard packaging. Gen­tly place log over burner (see Figure 34). Do not allow log to contact flame. If flame contacts log, soot will be created.
2. Reattach screen by placing the notches in the screen frame over the shoulder screws and pushing down.
Shoulder Screw
Log
Screen
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire de­partment.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service techni­cian or gas supplier. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate this fireplace with the screen in place. Make sure fireplace screen is installed before running fireplace.
NOTICE: During initial operation of new fireplace, burning logs will give off a paper-burning smell. Open window to vent smell. Operate fireplace on HI position to burn off odor. This will only last a few hours.
Figure 34 - Installing Log and Screen
OPERATING FIREPLACE
THERMOSTAT-CONTROLLED MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing prop­erty damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance ar ea
for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully open.
3. Turn control knob clockwise
4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Fol­low “B” in the safety information in column 1. If y ou don’t smell gas, go to the next step.
5. Turn control knob counterclockwise LOT position. Press in control knob for five (5) seconds (see Figure 35).
Note:
You may be running this fireplace for the first time after hooking up to gas supply . If so, the control knob may need to be pressed in for 30 seconds or more. This will al­low air to bleed from the gas system.
• If control knob does not pop out when released, contact
a qualified service person or gas supplier for repairs.
Ignitor Button
Figure 35 - Control Knob In The OFF Position
to the OFF position.
Clockwise
C-clockwise
Control Knob
to the PI-
OPERATING FIREPLACE (THERMOSTAT-CONTROLLED MODELS)
20
Lighting Instructions (Cont.) To Turn Gas Off To Appliance Thermostat Control Operation Manual Lighting Procedure Operating Blower
OPERATING FIREPLACE
Continued
6. With control knob pressed in, press and release ignitor but­ton. This will light pilot. The pilot is attached to the front burner . If needed, keep pr essing ignitor button until pilot lights.
Note:
If pilot does not stay lit, refer to Troubleshooting, pages 26 through 28. Also, contact a qualified service per­son or gas supplier for repairs. Until r epairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.
Note:
If pilot goes out, repeat steps 3 through 7. This fire­place has a safety interlock system. W ait one (1) minute f or system to reset before lighting pilot again.
8. Turn control knob counterclockwise to desired heating level. The b ur ner should light. Set control knob to any heat level between HI and LO.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
Thermocouple
Figure 36 - Natural Gas Pilot
Ignitor Electrode
Pilot Burner
Ignitor Electrode
Figure 37 -Propane/LP Gas Pilot
Thermocouple
Pilot Burner
TO TURN OFF GAS
TO APPLIANCE
The control knob can be set to any heat level between HI and LO.
Note:
The thermostat sensing bulb measures the air near the fireplace cabinet. This may not always agree with room tem­perature (depending on housing construction, installation loca­tion, room size, open air temperatures, etc.). Frequent use of your fireplace will let you determine your own comfort levels.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions, begin-
ning on page 19.
2. With control knob pr essed in, strike match. Hold match to
pilot until pilot lights.
3. Keep control knob pressed in for 30 seconds after lighting
pilot. After 30 seconds, release control knob. Now follow step 8 under Lighting Instructions, column 1.
OPERATING
BLOWER
This blower has three settings: ON, OFF, and AUTO. In the ON position, the blower will operate constantly. In the OFF posi­tion, the blower will not operate. In the AUTO position, the blower will start when the thermostat senses a sufficient in­crease in firebox temperature.
Note:
Your fireplace and thermostat blower will not turn on and off at the same time. The fireplace may run for several minutes before the blower turns on. After the heater modulates to the pilot position, the blower will continue to run. The blower will shut off after the firebox temperature decreases.
Note:
It is safe to operate fireplace with blower turned off.
However, the blower helps distribute heated air from the fireplace.
Shutting Off Fireplace
1. Turn control knob clockwise to the OFF position.
2. Turn off all electric power to the appliance (if applicable) if service is to be performed.
Shutting Off Burners Only (pilot stays lit)
Turn control knob clockwise to the PILOT position.
THERMOSTAT CONTROL
OPERATION
The thermostat used on this fireplace senses the room tempera­ture. At times the room may exceed the set temperature. If so, the burner will shut off. The burner will cycle back on when room temperature drops below the set temperature.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
AUTO/OFF/ON Switch
Figure 38 - AUTO/OFF/ON Blower Switch
111244-01A
OPERATING FIREPLACE
Continued
OPERATING FIREPLACE (REMOTE-READY MODELS)
For Your Safety Read Before Lighting
Lighting Instructions
21
21
REMOTE-READY MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing prop­erty damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance ar ea
for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob.
Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service techni­cian or gas supplier. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
3. Press in and turn control knob clockwise to the OFF position (see Figure 39).
4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Fol­low “B” in the safety information, column 1. If you don’t smell gas, go to the next step.
5. Press in and turn control knob counterclockwise to the PILOT position. Press in control knob for five (5) seconds (see Figure 39).
Note:
You may be running this fireplace for the first time after hooking up to gas supply . If so, the control knob may need to be pressed in for 30 seconds or more. This will al­low air to bleed from the gas system.
6. With control knob pressed in, press and release ignitor but­ton. This will light pilot. The pilot is attached to the front burner . If needed, keep pr essing ignitor button until pilot lights.
Note:
If pilot does not stay lit, contact a qualified service person or gas supplier for repairs. Until repairs ar e made, light pilot with match. T o light pilot with ma tch, see Manual Lighting Procedure, page 22.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.
• If control knob does not pop out when released, contact
a qualified service person or gas supplier for repairs.
Note:
If pilot goes out, repeat steps 4 through 8.
8. Slightly push in and turn control knob counterclockwise
to the ON position.
9. Set flame adjustment knob to any level between HI and LO.
CAUTION: Do not try to adjust heating levels by
using the equipment shutoff valve.
LIGHTING
INSTRUCTIONS
WARNING: You must operate this fireplace with the fireplace screen in place. Make sure fireplace screen is installed before running fireplace.
NOTICE: During initial operation of new fireplace, burning logs will give off a paper-burning smell. Open window to vent smell. This will only last a few hours.
WARNING: Burner will come on automatically within one minute when control valve is in the ON position after the pilot is lit.
1. STOP! Read the safety information above.
2. Make sure equipment shutoff valve is fully open.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
Piezo Ignitor Button
Figure 39 - Control Knob and Ignitor Button Location (Shown as Supplied - No Control Options)
Pilot Burner
Figure 40 - Propane/LP Gas Pilot
Ignitor Electrode
Flame Adjustment Knob
Pilot Burner
Figure 41 - Natural Gas Pilot
Control Knob
OUT
HI
LO
Ignitor Electrode
IN
OPERATING FIREPLACE (REMOTE-READY MODELS)
22
To Turn Off Gas To Appliance Manual Lighting Procedure Optional Hand-held Remote Operation
OPERATING FIREPLACE
Continued
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Fireplace
1. T ur n control knob clockwise to the OFF position.
2. If Using Optional Hand-Held Remote: Set selector switch
in the OFF position to prevent draining battery.
Shutting Off Burners Only (pilot stays lit)
You may shut off the burners and keep the pilot lit by doing one of the following:
1. Tur n control knob clockwise to the PILO T position.
2. If Using Optional Hand-Held Remote: Use remote con-
trol manual OFF button.
WARNING: Make sure remote sensor selector switch is in the OFF position when you are away from home for long periods of time.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions, page 21.
2. Depress control knob and light pilot with match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow steps 8 and 9 under Lighting Instructions, page 21.
OPTIONAL HAND-HELD
REMOTE OPERATION
Note:
All remote control accessories must be purchased sepa­rately (see Accessories, pages 36 and 37). Follow instructions included with the remote control.
Selector Switch in Remote Position (Optional Remote Control)
REMOTE OFF ON
Figure 42- Setting the Selector Switch, Control Knob and Flame Adjustment Knob for Remote Operation
Flame Adjustment Knob
HI
LO
Control Knob
IN
OUT
ON/OFF SERIES (MODEL [C]GHRCB)
Hold the control button on the hand-held remote until burner turns on. Hold the control button again until burner turns off (see Figure 43).
TO LOCK press both buttons on hand-held remote control until
light stops flashing. Hand-held remote control is now locked. If the fire is on it will be turned off automatically. In the locked state, the light will not light up when any button is pressed.
TO UNLOCK press both buttons together on hand-held remote
control until the light stops flashing. The hand-held remote is now unlocked.
Control Button Turns Burners On and Off
Figure 43 - On/Off Hand-Held Remote Control Unit (GHRCB)
THERMOSTAT SERIES (MODEL [C]GHRCTB)
The hand-held remote can be operated using either the manual mode (MANU) or thermostatic mode (AUTO) (see Figure 44, page 23). To select Fahrenheit/Centigrade mode display, carefully press the ˚C/˚F mode button with the end of a paper clip or similar blunt object.
NOTICE: You must light the pilot before using the hand-held remote control unit. See
tions
on page 21.
Lighting Instruc-
1. After lighting, let pilot flame burn for about one minute.
T urn contr ol knob to ON position. Adjust flame adjustment knob anywhere between HI and LO. Slide the selector switch to the REMOTE position (see Figure 42).
Note:
The burner may light if hand-held remote was on when selector switch was last turned off. You can now turn the bur ner on and off with the hand-held remote control unit.
IMPORTANT:
Do not leave the selector switch in the RE­MOTE or ON position when the pilot is not lit. This will drain the battery.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
Manual Mode
1. Press the POWER and LOCK buttons together to turn on the hand-held remote control.
2. Press the MANU button to turn on the fireplace.
3. Press the POWER and LOCK b uttons together to tur n off the fireplace.
Auto (Thermostatic) Mode
1. Press the POWER and LOCK buttons together to turn on the hand-held remote control.
2. Press AUTO button to select this mode.
3. Set the desired room temperatur e by pressing the TEMP + or - buttons.
4. Press the POWER and LOCK b uttons together to tur n off the fireplace
111244-01A
OPERATING FIREPLACE (REMOTE-READY MODELS)
OPERATING FIREPLACE
Continued
Note:
Do not leave the hand-held remote in the AUTO mode close to the fireplace. The radiant heat from the fireplace will turn off the fireplace. Ideally, place the hand-held remote in the center of the room facing towards the fireplace.
Note:
Do not hold the hand-held remote for a long time. Body temperature will affect its operation in the AUTO mode.
Safety Features
When away from home for an extended period of time or as a child safety feature to prevent accidental ignition of the fire­place, the receiver ON/OFF/REMOTE switch should be in the OFF position.
Auto Shutoff Feature
1. If the average r oom temperatur e exceeds 82 degr ees Fahr-
enheit (28 degrees Centigrade), the hand-held remote con­trol will perform a safety override and shut the fireplace off. This feature is not available in the MANU mode.
2. The receiver continuously receives signals from the hand-
held remote to control the room temperature. If the hand­held remote is misplaced, obstructed, or for any reason can­not transmit to the receiver, the receiver will shut off the fireplace after 8 minutes.
Key Pad Lock Feature
This feature allows the user to lock/unlock the keypad on the hand­held remote in the MANU or AUTO mode to prevent inadvertent operation (i.e. children operating the hand-held remote control, etc.). The keypad is locked in either on or off. Press the POWER and LOCK buttons together to turn the unit on or off.
Digital Display Shows Temperature and Settings
Turns Burners On or Off
Decreases Room Temperature in AUTO Mode
Turns Hand-Held Remote On or Off and Allows You to Choose the Manual Setting
Selects Auto Setting
Increases Room Temperature in AUTO Mode
Optional Hand-Held Remote Operation (Cont.)
Optional GWMT1 Wall Mounted Thermostat
Optional GWMS2 Wall Mounted Switch
Operating Blower
23
23
OPTIONAL GWMT1 WALL MOUNTED THERMOSTAT
Make sure the heater switch is on AUTO and set the temperature adjustment on wall thermostat to the desired setting. The ther­mostat has been electronically calibrated at the factory and requires no adjustment or leveling.
Upon installation, the thermostat must be allowed to stabilize at room temperature for a minimum of 30 minutes for proper operation. See installation instructions on page 18.
OPTIONAL GWMS2 WALL
MOUNTED SWITCH
Make sure the heater switch is on AUTO. This wall switch works just like the conventional light switch. Flip the switch up for on and down for off.
Note:
Make sure that this switch is not in a position to be mistaken for a light switch. This may result in the fireplace being inadvertently turned on without the proper precautions being taken. See installation instructions on page 18.
OPERATING
BLOWER
This blower has three settings: ON, OFF, and AUTO. In the ON position, the blower will operate constantly. In the OFF posi­tion, the blower will not operate. In the AUTO position, the blower will start when the thermostat senses a sufficient in­crease in firebox temperature.
Note:
Your fireplace and thermostat blower will not turn on and off at the same time. The fireplace may run for several minutes before the blower turns on. After the heater modulates to the pilot position, the blower will continue to run. The blower will shut off after the firebox temperature decreases.
Note:
It is safe to operate fireplace with blower turned off.
However, the blower helps distribute heated air from the fireplace.
Locks System to Prevent Accidental Ignition
Figure 44 - Thermostat Hand-Held Remote Control Unit ([C]GHRCTB)
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
AUTO/OFF/ON Switch
Figure 45 - AUTO/OFF/ON Blower Switch
INSPECTING BURNERS
24
Pilot Flame Pattern Burner Flame Pattern
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder and Pilot Air Inlet Hole
INSPECTING BURNERS
Check pilot flame pattern and burner flame patterns often.
PILOT FLAME PATTERN
Figure 46 shows a correct pilot flame pattern. Figure 47 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the fireplace will shut down.
If pilot flame pattern is incorrect, as shown in Figure 47
• turn fireplace off (see To Turn Off Gas to Appliance, page 20 for Thermostat-Controlled Models or page 22 for Remote­Ready Models)
• see Troubleshooting, pages 26 through 28
Note:
The pilot flame on natural gas units will have a slight curve,
but flame should be blue and have no yellow or orange color.
Pilot Burner
Thermocouple
Figure 46 - Correct Pilot Flame Pattern (Propane/LP Remote­Ready Shown)
Pilot Burner
Thermocouple
Figure 47 - Incorrect Pilot Flame Pattern (Propane/LP Remote­Ready Shown)
BURNER FLAME PATTERN
Figure 48 shows a correct burner flame pattern. Figure 49 shows an incorrect burner flame pattern. The incorrect burner flame pattern shows sporadic, irregular flame tipping. The flame should not be dark or have an orange/reddish tinge.
Note:
When using the fireplace the first time, the flame will be
orange for approximately one hour until the log cures.
Figure 48 - Correct Burner Flame Pattern
Figure 49 - Incorrect Burner Flame Pattern
If burner flame pattern is incorrect, as shown in Figure 49
• turn fireplace off (see To Turn Off Gas to Appliance, page 20 for Thermostat-Controlled Models or page 22 for Remote­Ready Models)
• see Troubleshooting, pages 26 through 28
CLEANING AND MAINTENANCE
WARNING: Turn off fireplace and let cool before
cleaning.
CAUTION: You must keep control areas, burner, and circulating air passageways of fireplace clean. Inspect these areas of fireplace before each use. Have fireplace inspected yearly by a qualified service person. Fire­place may need more frequent cleaning due to exces­sive lint from carpeting, pet hair, bedding material, etc.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in soot­ing and property damage.
CLEANING BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt, lint, and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have fireplace inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.
2. Inspect burner, pilot, and primary air inlet holes on injector holder for dust and dirt (see Figure 50, page 25).
3. Blow air through the ports/slots and holes in the burner.
4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint, or pet hair with a soft cloth or vacuum cleaner nozzle.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
Cleaning Burner Injector Holder and Pilot Air Inlet Hole (Cont.)
CLEANING AND MAINTENANCE
Log Set
Cabinet
WIRING DIAGRAM
25
25
CLEANING AND MAINTENANCE
Continued
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figures 51 or 52 depending on model). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.
Injector Holder
Burner Tube
Figure 50 - Injector Holder On Outlet Burner Tube
Primary Air Inlet Holes
Pilot Air Inlet Hole
Pilot Air Inlet Hole
WIRING DIAGRAM
(Remote-Ready Models Only)
Auto
Off On
Thermopile
Switch
Black
Red
Red
White
TPTH TH
Gas Control
TPTH
TP
Pilot Assembly
Figure 51 - Pilot Inlet Air Hole (Propane/LP Gas)
Figure 52 - Pilot Inlet Air Hole (Natural Gas)
Pilot Assembly
LOG SET
• If you remove one-piece log set for cleaning, refer to Installing
Log Set and Screen, page 19, for placement instructions.
• Replace log set if broken or chipped (dime-sized or larger).
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air to clean.
Exterior
• Use a soft cloth dampened with a mild soap and water mixture.
Wipe the cabinet to remove dust.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
TROUBLESHOOTING
26
TROUBLESHOOTING
Note:
For additional help, visit DESA
Heating Products’ technical service web site at www.desatech.com.
Note:
All troubleshooting items are listed in
order of operation.
WARNING: Turn off and unplug fireplace and let cool before servic­ing. Only a qualified service person should service and repair fireplace.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
OBSERVED PROBLEM
When ignitor button is pressed, there is no spark at ODS/pilot
When ignitor button is pressed, there is spark at ODS/pilot but no ignition
ODS/pilot lights but flame goes out when control knob is released
POSSIBLE CAUSE
1. Ignitor electrode not connected to igni­tor cable
2. Ignitor cable pinched or wet
3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode positioned wrong
6. Ignitor electrode broken
1. Gas supply turned off or equipment shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This prob­lem could be caused by one or both of the following: A) Low gas pressure B) Dirty or partially clogged ODS/pilot
6. Thermocouple connection loose at con­trol valve
7. Thermocouple damaged
8. Control valve damaged
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry
3. Replace ignitor cable
4. Replace piezo ignitor
5. Replace pilot assembly
6. Replace pilot assembly
1. Turn on gas supply or open equipment shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT position
4. Continue holding down control knob. Repeat igniting operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and Maintenance, pages 24 and 25) or re­place ODS/pilot assembly
7. Replace gas regulator
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob pressed in 30 seconds
3. Wait one minute for safety interlock sys­tem to reset. Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or propane/LP gas company
B) Clean ODS/pilot (see Cleaning and Maintenance, pages 24 and 25) or re­place ODS/pilot assembly
6. Hand tighten until snug, then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
TROUBLESHOOTING
Continued
TROUBLESHOOTING
27
27
OBSERVED PROBLEM
Burner does not light after ODS/pilot is lit
Delayed ignition of burner
Burner backfiring during combustion
POSSIBLE CAUSE
1. Inlet gas pressure is too low
2. Burner orifice is clogged
3. Thermopile leads disconnected or im­properly connected (Remote-Ready Models Only)
4. Burners will not come on in remote po­sition (Remote-Ready Models Only)
1. Manifold pressure is too low
2. Burner orifice is clogged
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
4. Inlet gas pressure is too low
REMEDY
1. Contact local natural or propane/LP gas company
2. Clean burner (see Cleaning and Main- tenance, pages 24 and 25) or replace burner orifice
3. Reconnect leads (see Wiring Diagram, page 25)
4. Replace battery in transmitter and receiver
1. Contact local natural or propane/LP gas company
2. Clean burner (see Cleaning and Main- tenance, pages 24 and 25) or replace burner orifice
1. Clean burner (see Cleaning and Main- tenance, pages 24 and 25) or rep lace burner orifice
2. Replace damaged burner
3. Replace gas regulator
4. Contact local natural or propane/LP gas company
Slight smoke or odor during initial operation
Fireplace produces a whistling noise when burner is lit
White powder residue forming within burner box or on adjacent walls or furniture
Moisture/condensation noticed on windows
1. Residues from manufacturing processes and log curing
2. Not enough air
3. Gas regulator defective
1. Turning control knob to HI position when burner is cold
2. Air in gas line
3. Air passageways on fireplace blocked
4. Dirty or partially clogged burner orifice
1. When heated, vapors from furniture pol­ish, wax, carpet cleaners, etc. may turn into white powder residue
1. Not enough combustion/ventilation air
1. Problem will stop after a few hours of operation
2. Check burner for dirt and debris. If found, clean burner (see Cleaning and Maintenance, pages 24 and 25)
3. Replace gas regulator
1. Turn control knob to LO position and let warm up for a minute
2. Operate burner until air is removed from line. Have gas line checked by local natural gas company
3. Observe minimum installation clear­ances (see pages 9 through 11)
4. Clean burner (see Cleaning and Main- tenance, pages 24 and 25) or replace burner orifice
1. Turn fireplace off when using furniture polish, wax, carpet cleaners, or similar products
1. Refer to Air for Combustion and Venti- lation requirements (page 5)
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
TROUBLESHOOTING
28
TROUBLESHOOTING
Continued
WARNING: If you smell gas
Shut off gas supply.
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your
building.
Immediately call your gas supplier from a neighbors phone. Follow the gas suppliers instructions.
If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
Operating fireplace where impurities in air exist may create odors. Cleaning
OBSERVED PROBLEM
Remote does not function (Remote-Ready Models Only)
Fireplace produces a clicking/ticking noise just after burners are lit or shut off
Fireplace produces unwanted odors
Fireplace shuts off in use (ODS operates)
POSSIBLE CAUSE
1. Battery is not install. Battery power is low
1. Metal expanding while heating or con­tracting while cooling
1. Fireplace burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement
at top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
IMPORTANT
REMEDY
1. Replace 9-volt batteries in receiver and remote control
1. This is common with most fireplaces. If noise is excessive, contact qualified ser­vice person
1. Open window to ventilate room. Stop us­ing odor causing products while fire­place is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Check- ing Gas Connections, page 16)
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas company
3. Clean ODS/pilot (see Cleaning and Maintenance, pages 24 and 25)
Gas odor even when control knob is in OFF position
Gas odor during combustion
For more information, visit www.desatech.com
For more information, visit www.desatech.com
1. Gas leak. See Warning statement at top of page
2. Control valve defective
1. Foreign matter between control valve and burner
2. Gas leak. See Warning statement
at top of page
1. Locate and correct all leaks (see Check­ing Gas Connections, page 16)
2. Replace control valve
1. Take apart gas tubing and remove for­eign matter
2. Locate and correct all leaks (see Check- ing Gas Connections, page 16)
111244-01A
SPECIFICATIONS
SERVICE HINTS
TECHNICAL SERVICE
REPLACEMENT PARTS
SPECIFICATIONS
Thermostat Models: Thermostat Models: Remote-Ready Models: Remote-Ready Models: CDCFTP, VDCFTP, CDCFTN, VDCFTN, VDCFRP, FDCFRP VDCFRN, FDCFRN FDCFTP FDCFTN
Btu/Hr 17/26,000 17/26,000 17/26,000 17/26,000 Type Gas Propane/LP Gas Only Natural Gas Only Propane/LP Gas Only Natural Gas Only Ignition Piezo Piezo Piezo Piezo Manifold Pressure 8" W.C. 3.5" W.C. 8" W.C. 3.5" W.C. Inlet Gas Pressure
(in. of water) Maximum 14" 10.5" 14" 10.5" Minimum* 11" 5" 11" 5"
Dimensions, inches (HxWxD) Fireplace 25 7/8 x 26 13/16 x 15 5/16 25 7/8 x 26 13/16 x 15 5/16 25 7/8 x 26 13/16 x 15 5/16 25 7/8 x 26 13/16 x 15 5/16 (including hood and screws) * For purpose of input adjustment
29
29
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• for propane/LP units, propane/LP gas supply may be low You may feel your gas pressure is too low. If so, contact your local
natural or propane/LP gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating Products’ Technical Service Department at 1-866-672-6040. When calling, please have your model and serial numbers of your heater ready.
You can also visit DESA Heating Products’ technical services web site at www.desatech.com.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products’ Techni­cal Service Department at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating Products a t 1- 866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• model number of your fireplace
• the replacement part number
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
ILLUSTRATED PARTS BREAKDOWN
30
Firebox
ILLUSTRATED PARTS BREAKDOWN
FIREBOX
19
16
16
10
4
1
8
5
6
17
19
16
16
10
19
16
10
9
10
10
11
15
13
2
16
16
8
18
16
3
19
16
16 19
16
19
9
12
14
For more information, visit www.desatech.com
For more information, visit www.desatech.com
11
7
19
16
111244-01A
PARTS LIST
FIREBOX
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual.
KEY PART NUMBERS NO. FDCF Models VDCF Models CDCF Models DESCRIPTION QTY.
1 110338-01CK 110338-01CK 110338-01CK Outer Casing Top 1 2 110334-01 110334-01 110334-01 Baffle 1 3 110343-01 110343-01 110343-01 Outer Casing 1 4 104281-02CK 104281-02CK 104281-02CK Firebox Hood 1 5 111136-01CK 111136-01CK 111136-01CK Firebox Top 1 6 111137-01CK 111137-01CK 111137-01CK Firebox Wrapper 1 7 110339-01CK 110339-01CK 110339-01CK Outer Base 1 8 102635-02 102635-02 102635-02 Front Left and Right Sides 2 9 103209-01 103209-01 103209-05 Extruded Louver 2 10 098304-01 098304-01 098304-01 Screw, PPH AB 10-16 x .38 8 11 M10908-2 M10908-2 M10908-2 Screw, SLTD HWH TPG 6-32 x .38 4 12 104313-01 104313-01 104313-01 Right Pin Hinge 1 13 104313-02 104313-02 104313-02 Left Pin Hinge 1 14 103295-05CK 103295-05CK 103295-03CK Screen Frame 1 15 111038-02 111038-02 111038-02 Remote/Blower Bracket 1 16 M11084-26 M11084-26 M11084-26 Screw, HEH AB 10-16 x .38 35 17 111633-01 111633-01 111633-01 Box Cover 1 18 111200-01 111200-01 111200-01 Support Bracket 1 19 099230-02 099230-02 099230-2 Screw, HWH SHLDR AB 10 x .63 14
PARTS LIST
Firebox
31
31
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
ILLUSTRATED PARTS BREAKDOWN
32
MODELS FDCFTP, FDCFTN, VDCFTP, VDCFTN, CDCFTP and CDCFTN
ILLUSTRATED PARTS BREAKDOWN
THERMOSTAT MODELS FDCFTP, FDCFTN, VDCFTP, VDCFTN, CDCFTP and CDCFTN
9
4
2
21
10
1
5
6
9
17
7
8
3
9
12
VDCF Logs Shown
For more information, visit www.desatech.com
For more information, visit www.desatech.com
16
20
14
11
13
6
15
19
18
111244-01A
MODELS FDCFTP, FDCFTN, VDCFTP, VDCFTN, CDCFTP and CDCFTN
PARTS LIST
THERMOSTAT MODELS
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual.
KEY FDCFTP FDCFTN NO. VDCFTP VDCFTN CDCFTP CDCFTN DESCRIPTION QTY.
1 111069-01 111069-01 111069-01 111069-01 Dual Burner 1 2 099056-29 099056-34 099056-29 099056-34 Injector 1 3 104424-04 104424-04 104424-04 104424-04 Outlet Tube 1 4 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring 1 5 107486-01 107485-01 107486-01 107485-01 ODS Pilot 1 6 099387-09 099387-09 099387-09 099387-09 Pilot Tube 1 7 098249-01 098249-01 098249-01 098249-01 ODS Nut 2 8 M11084-38 M11084-38 M11084-38 M11084-38 Screw, HWH AB 8-18 x .38 2 9 M11084-26 M11084-26 M11084-26 M11084-26 Screw, HWH AB 10-16 x .38 10 10 111135-01CK 111135-01CK 111135-01CK 111135-01CK Chamber Floor 1 11 097809-03 097809-03 097809-03 097809-03 Male Fitting 1 12 098867-10 098867-14 098867-10 098867-14 Gas Regulator 1 13 108628-02 108628-02 108628-02 108628-02 Inlet Tube 1 14 102394-02 102394-02 102394-02 102394-02 Control Bracket 1 15 098522-13 098522-12 098522-13 098522-12 Thermostat Gas Valve 1 16 101381-01 101381-01 101381-01 101381-01 Valve Cover with Piezo 1 17 101628-03 101628-03 101628-03 101628-03 Flexible Connector 1 18 099211-01 099211-01 099211-01 099211-01 Screw, HWH AB 10-16 x 2.50 2 19 098544-01 098544-01 098544-01 098544-01 Thermobulb Clip 1 20 098271-10 098271-10 098271-10 098271-10 Ignitor Cable 1 21 111138-01 111138-01 111138-02 111138-02 Log Set 1
PARTS AVAILABLE NOT SHOWN
901056-01 901056-01 901056-01 901056-01 Brass Flare Adapter Fitting 1 103470-01 103470-01 103470-01 103470-01 Hardware Pack 1 100563-01 100563-01 100563-01 100563-01 Warning Plate 1 101054-01 101054-01 101054-01 101054-01 Lighting Instruction Plate 1
PARTS LIST
33
33
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
ILLUSTRATED PARTS BREAKDOWN
34
Models FDCFRN, FDCFRP, VDCFRN and VDCFRP
ILLUSTRATED PARTS BREAKDOWN
REMOTE-READY MODELS FDCFRN, FDCFRP, VDCFRN and VDCFRP
4
9
20
12
10
14
9
11
1
2
3
6
7
8
5
9
12
Natural
21
Gas Only
22
15
16
9
VDCF Logs Shown
For more information, visit www.desatech.com
For more information, visit www.desatech.com
18
16
15
I
H
L
O
O
F
F
N
O
P
I
T
L
O
19
17
13
111244-01A
PARTS LIST
REMOTE-READY MODELS
This list contains replaceable parts used in your fireplace. When ordering parts, follow the instructions listed under Replacement Parts on page 29 of this manual.
KEY FDCFRP FDCFRN NO. VDCFRP VDCFRN DESCRIPTION QTY.
1 111069-01 111069-01 Dual Burner 1 2 099056-29 099056-34 Injector 1 3 103342-04 111195-07 Outlet Tube 1 4 111124-01 111124-01 Burner Retainer Spring 1 5 097809-02 097809-02 Male Fitting 1 6 103778-01 103779-01 ODS Pilot 1 7 099387-09 099387-12 Pilot Tube 1 8 098249-01 098249-01 ODS Nut 2 9 M11084-26 M11084-26 Screw, HWH AB 10-16 x .38 10 10 111135-01CK 111135-01CK Chamber Floor 1 11 110793-01 110793-01 Piezo Bracket 1 12 102445-01 102445-01 Piezo Ignitor with Palnut Fastener 1 13 101628-01 101628-01 Flexible Connector 1 14 098271-10 098271-10 Ignitor Cable 1 15 M12461-26 M12461-26 Screw, MX SLT WSR 10-32 x 3/8 4 16 111173-01 111173-01 Remote Valve Bracket 2 17 103781-02 103781-01 Gas Valve 1 18 101480-12 101480-12 ASM High Temp Wire 1 19 097809-02 097809-02 Male Fitting 1 20 111138-01 111138-01 Log Set 1 21 -------- 099918-02 Pilot Regulator 1 22 -------- 099387-14 Pilot Tube 1
PARTS AVAILABLE NOT SHOWN
901056-01 901056-01 Brass Flare Adapter Fitting 1 103470-01 103470-01 Hardware Pack 1 100563-01 100563-01 Warning Plate 1 103877-01 103877-01 Lightting Instruction Plate 1
Models FDCFRN, FDCFRP, VDCFRN and VDCFRP
PARTS LIST
35
35
111244-01A
For more information, visit www.desatech.com
For more information, visit www.desatech.com
ACCESSORIES
36
ACCESSORIES
NOTICE: All accessories may not be available for all fireplace models.
Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, call DESA Heating Prod­ucts at 1- 866-672-6040 for r eferra l info rmatio n. You can also write to the address listed on the back page of this manual.
EQUIPMENT SHUTOFF VALVE - GA5010
For all models. Equipment shutoff valve with 1/8" NPT tap. Fit s 1/2" NPT pipe.
CABINET MANTEL WITH BASE
CMA204F Series - French Walnut CMA205U Series - Unfinished CMA206F Series - Cherry
For all models. A mantel and hearth base offers compact styling and completes the fireplace look. Complete assembly instructions in­cluded. Three-sided brass trim kit included.
BRASS TRIM KIT - GA6095
For all models. Optional four-sided brass trim kit for recessed built­in installations (when unit is raised off of the floor). Provides a finished appearance by covering rough edges of wall opening.
BRASS TRIM KIT - GA6094
(Not Shown)
For all models. Optional three-sided brass trim kit for custom and recessed installations (when unit is on the floor). Provides a finished appearance by covering rough edges of wall opening. Included with all mantels.
THERMOSTAT-CONTROLLED BLOWER KIT GA3450TA
For all models. Provides better heat distribution. Makes fireplace more efficient. Automatically turns off and on as needed.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
CORNER MANTEL WITH FULL HEARTH BASE
CMA208F Series - French Walnut CMA209U Series - Unfinished
For all models. Space-saving mantel and hearth base corner design features clean, classic lines. Available in french walnut finish or an unfinished hardwood, ready to stain or paint. Complete assembly instructions included. Three-sided brass trim kit included.
111244-01A
ACCESSORIES
Continued
ACCESSORIES
37
37
RECEIVER AND HAND-HELD THERMOSTAT REMOTE CONTROL KIT - GHRCTB AND CGHRCTB
For all remote-ready models. Allows the fireplace to be operated in a manually or thermostatically controlled mode. You can turn the fireplace on and off without ever leaving the comfort of your easy chair.
CABINET MANTEL AND FULL HEARTH BASE
GMC80F Series - Oak Finished CMA200F Series - Oak Finished GMC81U Series - Unfinished Birch CMA201U Series - Unfinished Birch GMC82F Series - Cherry Finished Birch CMA202F Series - Cherry Finished Birch Glow)
For all models. Mantel features columns, moldings, fluting and medallion.
Dimensions (WxHxD): 56" x 50" x 24"
CLEANING KIT - GCK/CCK
(Not Shown)
For all models. Your vent-free gas appliance requires regular cleaning and maintenance to prevent performance problems. This kit gives you the tools and instructions to make it easy to clean all critical areas of your appliance.
WALL-MOUNT THERMOSTAT SWITCH GWMT1
(Not Shown)
For all remote-ready models. The desired comfort setting can be selected on the wall thermostat and the fireplace will automatically cycle from pilot to the heat setting selected.
RECEIVER AND HAND-HELD REMOTE CONTROL KIT - GHRCB AND CGHRCB
For all remote-ready models. Allows the fireplace to be turned on and off by using a hand-held remote control.
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is available by calling 1-866-672-6040. You may also email your request to
productsupport@desaint.com.
FIRE CRACKLE - CF6-A
(Not Shown)
For all models. Creates the sound of a real burning fire.
WALL-MOUNT ON/OFF SWITCH - GWMS2
(Not Shown)
For all remote-ready models. Allows the fireplace to be turned on and off with a wall switch.
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
38
NOTES
NOTES
_______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
OWNER'S REGISTRATION FORM
In order to provide better customer service for this and future purchases, we recommend that you register your product with us.
ACCESSORIES
You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owners Registration Form and mail to the address on the back of this owners manual. Please provide the following product information:
Brand: Model: Date Purchased: Serial Number:
(Comfort Glow, Vanguard, etc.) (EFP33PR, VTGH33NR, etc.)
Note:
Keep receipt for warranty verification.
7 or 9 digit number located on product or identification tag.
First Name: Last Name: Address: City: State: Zip: Country: Home Phone: ( ) - E-Mail:
Please answer the following questions to register your product with DESA Heating Products:
1. Where will the product be used? Living/Family Room Office/Warehouse Utility Shed/Outbuilding Garage Bedroom Bathroom Other
2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? Yes No
3. Who selected the product? Male Female Both
4. What is the population of your area? Under 10,000 10,000 to 25,000 25,000 to 50,000 50,000 to 100,000 100,000 to 250,000 Over 250,000
5. What is your primary source of heat? Propane (LP Gas) Fuel Oil Wood Natural Gas Electric Other
6. How was the product installed? Professional Installer Self Other
7. Cost of product excluding sales tax? $___________________
8. Cost to install product? $____________________
9. Type of store where product was purchased? Hardware Propane Dealer Natural Gas/Utility Co. Home Center/Builders Supply Fireplace or Hearth Shop Farm Store Other
10. What motivated you to buy this product? Sudden Cold Weather Replace Older Model D.I.Y. Home Project Emergency Back-Up Heat Heater was on Sale Energy Savings/High Efficiency Construction Project Other
11. How did you learn about this product brand? Advertising Relative or Friend Store Display Other ________________________
12. Level of Education of Purchaser: Some High School Completed High School Completed College Completed Graduate School
13. Age of Purchaser: Under 20 20 - 29 30 - 39 40 - 49 50 - 59 60 or Over
14. Buyers total annual household income: Under $15,000 $15,000 to $19,999 $20,000 to $34,999 $35,000 to $49,999 $50,000 to $74,999 $75,000 to $99,999 $100,000 and Over
15. Store where product was purchased: Name: ______________________________________ City: _______________________ State: __________
16. In choosing this product, how important were the following:
Availability Price Brand Name Overall Quality Heat Output Made in USA Warranty Local Service Value for Price Prior Brand Experience Controls Location Thermostat, Remote, or Manual Operation Ease of Operation Special Features Salespersons Recommendation Friend/Relatives Recommendation Portability
For more information, visit www.desatech.com
For more information, visit www.desatech.com
Quiet Operation
111244-01A
Not Important Somewhat Important Very Important
❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍
❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍
❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍ ❍
39
39
40
TAPE
2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004
Postage
Required
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
NOTES
NOTES
_______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________
41
41
_______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01A
42
2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004
www.desatech.com
111244 01
NOT A UPC
For more information, visit www.desatech.com
For more information, visit www.desatech.com
111244-01 Rev. A 04/03
111244-01A
Loading...