Desa CRL3124PA-NA User Manual 2

UNVENTED (VENT-FREE) GAS LOG HEATER

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OWNER’S OPERATION AND INSTALLATION MANUAL

Patent Pending

18", 24" AND 30" VARIAbLE

MANUALLy-CONTROLLED

MODELS
CRL2718PA/NA
CRL3124PA/NA

THERMOSTATICALLy-CONTROLLED

18", 24" AND 30"

MODELS
CCL3018PTA/NTA
CCL3924PTA/NTA

Biltmore Split Oak, Seasonal Oak and Smoky Mountain Oak Logs

Variable Manually-Controlled Models Also

Design-Certied As Vented Decorative Appliances

WARNING: If the information in this manual is not

followed exactly, a re or explosion may result causing

property damage, personal injury or loss of life.

— Do not store or use gasoline or other ammable

vapors and liquids in the vicinity of this or any other
appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any

phone in your building.

• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re

department.

— Installation and service must be performed by a quali-

ed installer, service agency or the gas supplier.

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

For more information, visit www.desatech.com

Safety .................................................................. 2

TAbLE OF CONTENTS

Product Identication ........................................... 5

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 5

Air for Combustion and Ventilation ...................... 6

Installation ........................................................... 8

Operation ........................................................... 19

Inspecting Burners............................................. 23

Cleaning and Maintenance ................................ 23

SAFETy

Service Hints ..................................................... 24

Technical Service............................................... 24

Troubleshooting ................................................. 25

Optional Positioning of Thermostat Sensing Bulb . . 29

Specications .................................................... 30

Accessories ....................................................... 31

Parts Central...................................................... 31

PARTS ............................................................... 32

Replacement Parts ............................................ 35

Warranty ..............................................Back Cover

WARNING: Improper

installation, adjustment,

alte rat ion, s ervice or
maintenance can cause

injury or property dam­age. Refer to this manual

for correct installation
and operational proce­dures. For assistance or

additional information

consult a qualified in­staller, service agency or

the gas supplier.

WARNING: This ap-

pliance is for installation

only in a solid-fuel burning

masonry or UL127 factory­built replace or in a listed
ventless firebox enclo­sure. It is design-certied

for these installations in

accordance with ANSI
Z21.11.2. Exception: Do
not install this appliance
in a factory-built replace
that includes instructions

stating it has not been test­ed or should not be used

with unvented gas logs.

WARNING: This is an

unvented gas-red heat­er. It uses air (oxygen)

from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air

for Combustion and Ven­tilation section on page 6

of this manual.

This appliance may be in­stalled in an aftermarket,*

per ma ne nt ly loc at ed ,
manufactured (mobile)

home, where not prohib-

ited by local codes.
This appliance is only for

use with the type of gas

indicated on the rating
plate. This appliance is
not convertible for use

with other gases.

* Aftermarket: Completion of sale, not for

purpose of resale, from the manufacturer

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113097-01L2

SAFETy

Continued

WARNING: This product
contains and/or ge n e r ates
chemicals known to the state
of California to cause cancer or
birth defects or other reproduc­tive harm.

IMPORTANT: Read this owner’s
manual carefully and completely

be fore tryi ng to assem ble,

operate or service this heater.
Improper use of this heater can
cause serious injury or death

from burns, fire, explosion,

electrical shock and carbon

monoxide poisoning.

DANGER: Carbon monoxide
poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs

of carbon monoxide poisoning resemble the

u, with headaches, dizziness or nausea. If
you have these signs, the heater may not be
working properly. Get fresh air at once! Have

heater serviced. Some people are more af­fected by carbon monoxide than others. These

include pregnant women, people with heart or
lung disease or anemia, those under the inu-

ence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and

propane/LP gases are odorless. An odor­making agent is added to the gas. The odor

helps you detect a gas leak. However, the

odor added to the gas can fade. Gas may be
present even though no odor exists.

Make certain you read and understand all

warnings. Keep this manual for reference. It

is your guide to safe and proper operation of
this heater.

WARNING: Any change to
this heater or its controls can

be dangerous.

WARNING: Do not allow fans

to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.

WARNING: Do not use a

blower insert, heat exchanger
insert or other accessory not ap­proved for use with this heater.

Due to high temperatures, the

appliance should be located out
of trafc and away from furniture

and draperies.

Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.

Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater

will remain hot for a time after

shutdown. Allow surface to cool
before touching.

Carefully supervise young chil-

dren when they are in the room
with heater.

You must operate this heater

with a replace screen in place.
Make sure replace screen is
closed before running heater.

Keep the appliance area clear
and free from combustible ma­terials, gasoline and other am­mable vapors and liquids.

113097-01L 3

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SAFETy

Continued

1. This appliance is only for use with the type

of gas indicated on the rating plate. This

appliance is not convertible for use with

other gases.

2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).

3. To prevent performance problems, do

not use propane/LP fuel tank of less than
100 lb. capacity (propane/LP units only).

4. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup-

plier’s instructions

• if you cannot reach your gas supplier,

call the re department

5. This heater shall not be installed in a
bedroom or bathroom unless installed as
a vented appliance (Variable Manually­Controlled Models Only) (see Installing

Damper Clamp Accessory for Vented
Operation, page 12). This gas log set may

not be installed as a vented appliance in
a bedroom or bathroom in the Common-

wealth of Massachusetts.

6. Before installing in a solid fuel burning re­place, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualied chimney cleaner.
Creosote will ignite if highly heated. A dirty
chimney ue may create and distribute
soot within the house. Inspect chimney
ue for damage. If damaged, repair ue
and rebox before operating heater.

7. Do not burn solid-fuel in a masonry or

UL127 factory-built replace in which a

vent-free room heater is installed.

8. If replace has glass doors, never operate
this heater with glass doors closed. If you
operate heater with doors closed, heat
buildup inside replace will cause glass to

burst. Make sure there are no obstructions

across openings of replace.

9. This log heater is designed to be smoke-

less. If logs ever appear to smoke, turn off
heater and call a qualied service person.

Note: During initial operation, slight smok­ing could occur due to log curing and
heater burning manufacturing residues.

10. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance,
page 23.

11. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.

12. This heater needs fresh, outside air ven-

tilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety

shutoff system. The ODS shuts down the

heater if not enough fresh air is available.
See Air for Combustion and Ventilation,

page 6. If heater keeps shutting off, see
Troubleshooting, page 25.

13. Do not run heater

• where ammable liquids or vapors are

used or stored

• under dusty conditions

14. Do not use this heater to cook food or burn
paper or other objects.

15. Do not use heater if any part has been ex-

posed to or under water. Immediately call
a qualied service technician to inspect

the room heater and to replace any part
of the control system and any gas control

which has been under water.

16. Do not operate heater if any log is broken.
Do not operate heater if a log is chipped

(dime-sized or larger).

17. Turn heater off and let cool before servic-

ing. Only a qualied service person should

service and repair heater.

18. Operating heater above elevations of

4,500 feet could cause pilot outage.

19. Provide adequate clearances around air
openings.

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113097-01L4

PRODUCT IDENTIFICATION

Log Set

Piezo

Ignitor

Control Knob

Base Grate

Figure 1 - Vent-Free Gas Log Heater

(Logs May Vary by Model, Seasonal Oak Single Burner Model Shown)

LOCAL CODES

Install and use heater with care. Follow all
local codes. In the absence of local codes,

use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

Note: Where listed vented decorative logs are re­quired, thermostat operation is not permitted.

UNPACkING

CAUTION: Do not remove the

data plates from the grate as-

sembly. The data plates contain
important product information.

1. Remove logs and heater base assembly
from carton. Note: Do not pick up heater

base assembly by burners. This could

Burner

State of Massachusetts: The installa­tion must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for
bedroom and bathroom installation in the

Commonwealth of Massachusetts.

damage heater. Always handle base as­sembly by grate.

2. Remove all protective packaging applied
to logs and heater for shipment.

3. Check heater for any shipping damage.

If heater is damaged call DESA Heating,

LLC at 1-866-672-6040 for replacement
parts before returning to dealer.

PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no outside
venting. There is no heat loss out a vent or up a

chimney. Heat is generated by realistic dancing,
yellow ames. This heater is designed for vent­free operation with ue damper closed. It has been

tested and approved to ANSI Z21.11.2 standard
for unvented heaters. State and local codes in
some areas prohibit the use of vent-free heaters.
This heater may also be operated as a vented
decorative (ANSI Z21.60) product by opening the

ue damper (non-thermostat operation only).

113097-01L 5

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SAFETY PILOT

This heater has a pilot with an Oxygen Deple­tion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.

PIEZO IGNITION SYSTEM

This heater has a piezo ignitor. This system re­quires no matches, batteries or other sources

to light heater.

AIR FOR COMbUSTION AND VENTILATION

WARNING: This heater shall

not be installed in a room or space
unless the required volume of
indoor combustion air is provided
by the method described in the

National Fuel Gas Code, ANSI
Z223.1/NFPA 54, the International
Fuel Gas Code, or applicable

local codes. Read the following
instructions to insure proper fresh

air for this and other fuel-burning

appliances in your home.

Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want

their homes as airtight as possible.
While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning ap­pliances need fresh air for proper combustion
and ventilation.

Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper

venting of vented fuel-burning appliances.

PROVIDING ADEQUATE
VENTILATION

The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space
The information on pages 6 through 8 will help

you classify your space and provide adequate
ventilation.

Unusually Tight Construction

The air that leaks around doors and windows

may provide enough fresh air for combustion

and ventilation. However, in buildings of un­usually tight construction, you must provide

additional fresh air.

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Unusually tight construction is dened
as construction where:
a. walls and ceilings exposed to the out-

side atmosphere have a continuous
water vapor retarder with a rating of one
perm (6x10

with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window

and door frames, between sole plates

and oors, between wall-ceiling joints,

between wall panels, at penetrations

for plumbing, electrical and gas lines

and at other openings.

If your home meets all of the three criteria

above, you must provide additional fresh air.

See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three

criteria above, proceed to Determining Fresh­Air Flow for Heater Location.

Conned and Unconned Space

National Fuel Gas Code, ANSI Z223.1/NFPA
54 denes a conned space as a space whose

volume is less than 50 cubic feet per 1,000 Btu/

hr (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space and an

unconned space as a space whose volume
is not less than 50 cubic feet per 1,000 Btu/hr

(4.8 m3 per kw) of the aggregate input rating of
all appliances installed in that space. Rooms

communicating directly with the space in which
the appliances are installed*, through openings
not furnished with doors, are considered a part
of the unconned space.

* Adjoining rooms are communicating only if

there are doorless passageways or ventilation
grills between them.

-11

kg per pa-sec-m2) or less

DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION

Determining if You Have a Conned or
Unconned Space

Use this work sheet to determine if you have
a conned or unconned space.

Space: Includes the room in which you will install
replace plus any adjoining rooms with door­less passageways or ventilation grills between

the rooms.

1. Determine the volume of the space (length

x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

113097-01L6

Or

Remove
Door into
Adjoining

Room,
Option

3

Ve ntilation Grills

Into Adjoining Room,

Option 2

Ve ntilation

Grills Into

Adjoining

Room,

Option 1

12"

12"

AIR FOR COMbUSTION AND VENTILATION

Continued

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft.

(volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume
of the space.

2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2,560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space can

support)

3. Add the Btu/Hr of all fuel burning appliances
in the space.

Vent-free replace __________ Btu/Hr
Gas water heater* __________ Btu/Hr

Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* + _________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the

outdoors and vents to the outdoors.

Example:

Gas water heater __________ Btu/Hr
Vent-free replace + _________ Btu/Hr

Total = _________ Btu/Hr

4.

Compare the maximum Btu/Hr the space can

40,000
39,000
79,000

support with the actual amount of Btu/Hr used.

_______ Btu/Hr (maximum the space can

support)

_______ Btu/Hr (actual amount used)
Example: 5 1,200 Btu/Hr (maximum the

space can support)

79,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the example is a conned space

because the actual Btu/Hr used is more than the

maximum Btu/Hr the space can support. You
must provide additional fresh air. Your options
are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an

unconned space, remove door to adjoining
room or add ventilation grills between rooms.

See Ventilation Air From Inside Building.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, page 8.

C. Install a lower Btu/Hr replace, if lower Btu/

Hr size makes room unconned.

113097-01L 7

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If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is
an unconned space. You will need no additional

fresh air ventilation.

WARNING: If the area in which

the heater may be operated does

not meet the required volume for
indoor combustion air, combus­tion and ventilation air shall be
provided by one of the methods
described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,

or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation

grills or ducts.

Figure 2 - Ventilation Air from Inside

Building

Outlet
Air

V e ntilated
Attic

Outlet
A

ir

Inlet
Air

Inlet Air

V e ntilated

Crawl Space

T o

Crawl

Space

T o Attic

AIR FOR COMbUSTION AND VENTILATION

Continued

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation

grills or ducts. You must provide two perma­nent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open
to the outdoors. These spaces include attics

and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, SAir for
Combustion and Ventilation for required size

of ventilation grills or ducts.
IMPORTANT: Do not provide openings for

inlet or outlet air into attic if attic has a thermo-

INSTALLATION

stat-controlled power vent. Heated air entering
the attic will activate the power vent.

Figure 3 - Ventilation Air from Outdoors

NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your pri-

mary heat source. If you have a
central heating system, you may
run system’s circulating blower

while using log heater. This will

help circulate the heat from your

log heater throughout the house.

In the event of a power outage,
you can use this heater as your
primary heat source.

WARNING: A qualied ser­vice person must install heater.
Follow all local codes.

NOTICE: State or local codes

may only allow operation of this

appliance in a vented congura­tion. Check your state or local
codes.

WARNING: Before installing

in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creo-

sote, ashes and loose paint by

a qualified chimney cleaner.

Creosote will ignite if highly

heated. A dirty chimney ue may
create and distribute soot within
house. Inspect chimney ue and
rebox for damage. If damaged,
repair ue and rebox before

operating heater.

WARNING: Seal any fresh

air vents or ash clean-out doors
located on oor or wall of re­place. If not, drafting may cause

pilot outage or sooting. Use a
heat-resistant sealant. Do not

seal chimney ue damper.

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113097-01L8

INSTALLATION

Continued

WARNING: Never install the

heater

• in a bedroom or bathroom

unless installed as a vented
appliance (Variable Manually-

Controlled Models Only) (see
page 12)

• in a recreational vehicle

• where curtains, furniture,

clothing or other ammable
objects are less than 42" from

front, top or sides of heater

• in high trafc areas

• in windy or drafty areas

CAUTION: This heater cre­ates warm air currents. These
currents move heat to wall sur­faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning u­ids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much

moisture. See Air for Combustion and Ventila­tion, page 6.

CHECK GAS TYPE

Use the correct gas type (natural or propane/
LP) for your unit. If your gas supply is not cor-

rect, do not install heater. Call dealer where

you bought heater for proper type heater.

INSTALLATION AND CLEARANCES
(Vent-Free Operation Only)

WARNING: Maintain the

minimum clearances. If you can,
provide greater clearances from
oor, ceiling and adjoining wall.

MINIMUM FIREPLACE CLEARANCE

TO COMBUSTIBLE MATERIALS

Side Wall 16", Ceiling 42"

LOG SIZING REQUIREMENTS

Minimum Firebox

Log

Size Height Depth

18" 17" 14" 24" 20"
24" 17" 14" 28" 21"

* Measured at 14" depth.
Carefully follow the instructions below. This
will ensure safe installation into a masonry,
UL127-listed manufactured replace or certi­ed vent-free rebox.

Minimum Clearances For Side Combus­tible Material, Side Wall and Ceiling

A. Clearances from side of replace cabinet

to any combustible material and wall
should follow diagram in Figure 4.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and
protrudes 3 1/2" from the wall. This com-

bustible material must be 4" from side of
replace opening (see Figure 4).

Note: When installing your gas logs into

a manufactured rebox, follow rebox

manufacturer’s instructions for minimum
clearances to combustible materials.

B. Clearances from top of replace opening

to ceiling should not be less than 42".

Example

Front

Width

Rear

Width*

WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rat­ing plate. Field conversion is not

permitted.

113097-01L 9

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*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

Combustible to Wall

*

Heat Resistant
Material

(A)

Minimum Noncombustible Material
Clearances

If Not Using Mantel

Note: If using a mantel, proceed to If Using
Mantel. If not using a mantel, follow the infor­mation below.

You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.) must
be at least 1/2" thick. With sheet metal, you

must have noncombustible material behind
it. Noncombustible material must extend at

least 8" up. If noncombustible material is less
than 12", you must install the replace hood
accessory (24" models only). See Figure 5 for

minimum clearances.
IMPORTANT: If you cannot meet these mini-

mum clearances, you must operate heater
with chimney ue damper open. Go to Install-

ing Damper Clamp Accessory for Vented
Operation, page 11.

If Using Mantel

You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.) must
be at least 1/2" thick. With sheet metal, you

must have noncombustible material behind it.
Noncombustible material must extend at least

8" up. If noncombustible material is less than
12", you must install the replace hood acces­sory (24" models only). Even if noncombustible
material is more than 12", you may need the
hood accessory to deect heat away from your

mantel shelf. See Figure 5 and Figure 6 and 7
on page 11 for minimum clearances.

IMPORTANT: If you cannot meet these mini-

mum clearances, you must operate heater
with chimney ue damper open. Go to Install-

ing Damper Clamp Accessory for Vented
Operation, page 12.

INSTALLATION

Continued

NOTICE: Manual control heaters
may be used as a vented product.

If so, you must always run heater

with chimney ue damper open.

If running heater with damper

open, noncombustible material
above replace opening is not

needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 12.

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Noncombus­tible Material

Distance (A)

12" or more Noncombustible material

Between 8"
and 12"

Less than 8"

Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

Requirements for Safe

Installation

okay.

24" Models: Install replace
hood accessory (GA6050,

GA6052 or GA6053 see

Accessories, page 38).
18" Model: Noncombustible

material okay.
Noncombustible material

must be extended to at least

8". See Between 8" and 12",

above. If you cannot extend

material, you must operate
heater with ue damper open.

MANTEL CLEARANCES

In addition to meeting noncombustible mate-

rial clearances, you must also meet required
clearances between replace opening and

mantel shelf. If you do not meet the clearances

in Figure 6, page 11 you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between man­tel shelf and top of replace opening, a hood
is not required (see Figure 6, page 11).

Determining Minimum Mantel Clearance

When Using a Hood

If minimum clearances in Figure 6 are not

met, you must have a hood. When using a

hood there are still certain minimum mantel

clearances required. Follow minimum clear­ances shown in Figure 7, page 11 when

using hood.

113097-01L10

Minimum
Noncombustible
Material

Minimum
Noncombustible
Material Height

Distances to
Underside of
Mantel

To p of Fireplace
Opening

Underside
of Mantel
Shelf

Mantel Shelf

12"

8"

(A)

18"8"20"

14"

22"

17"

24"

20"

All minimum
distances
are in inches

Log Set

24"/30"
Models

18" Model

2

1

/2

"

6"

8"

10"

INSTALLATION

Minimum
Noncombustible
Material

8"
Min.

12" 15" 18"

All minimum
distances are
in inches

Log Set

18", 24",
30" Models

20"

2

1

/2

"

6"

8"

10"

12"

Distances to
Underside of
Mantel

Hood
(GA6050,
GA6052)

T o p of
Fireplace
Opening

Underside
of Mantel
Shelf

Mantel Shelf

14"
Min.

Combustible
Material

Noncombustible
Material

Hearth

5"
Min.

Combustible
Material

Continued

NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,

these temperatures meet the

requirement of the national
product standard. Follow all
minimum clearances shown in

this manual.

Figure 6 - Minimum Mantel Clearances

Without Using Hood

NOTICE: If your installation does

not meet the minimum clear­ances shown, you must do one

of the following:

• operate logs only with ue

damper open

• raise mantel to an acceptable

height

• remove mantel

FLOOR CLEARANCES

A. If installing appliance on the oor level,

you must maintain the minimum distance

of 14" to combustibles (see Figure 8).

B. If combustible materials are less than 14"

to the replace, you must install appliance
at least 5" above the combustible ooring

(see Figure 9).

Figure 8 - Minimum Fireplace Clearances

if Installed at Floor Level

Figure 7 - Minimum Mantel Clearances

113097-01L 11

(GA6050,

GA6052 and
GA6053)

When Using Hood

All

Figure 9 - Minimum Fireplace Clearances

Models

Above Combustible Flooring

www.desatech.com

INSTALLATION

Continued

INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION

Note: When used as a vented heater, ap­pliance must be installed only in a solid-fuel
burning replace with a working ue and con­structed of noncombustible material.

For Massachusetts Residents Only: Instal­lation of this gas log set as a vented appliance
in the Commonwealth of Massachusetts re­quires the damper be permanently removed

or welded in the fully open position.
If your heater is a manually-controlled model,

you may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode.

1. The replace does not meet the clearance

to combustibles requirements for vent­free operation.

2. State or local codes do not permit vent­free operation.

3. You prefer vented operation.

If reasons number 1 or 2 above apply to you,
you must permanently open chimney ue
damper. You must install the damper clamp
accessory (to order, see Accessories, page

31). This will insure vented operation (see Fig-

ure 10). The damper clamp will keep damper

open. Installation instructions are included

with clamp accessory.
See chart for minimum permanent ue open-

ing you must provide. Attach damper clamp

so the minimum permanent ue opening will

be maintained at all times.

Damper
Clamp

Damper

Damper

Damper
Clamp

Damper

Chimney

Height

6' to 15' 39 sq. inches

15' to 30' 29 sq. inches

Area of Various Standard Round Flues

Diameter Area

5" 20 sq. inches

6" 29 sq. inches

7" 39 sq. inches

8" 51 sq. inches

Minimum Permanent

Flue Opening

INSTALLING HEATER BASE
ASSEMBLY

CAUTION: Do not remove the

data plates attached to the heater

base assembly. The data plates

contain important warranty and

safety information.

WARNING: You must secure
this heater to replace oor. If
not, heater will move when you
adjust controls. Moving heater
may cause a gas leak.

WARNING: If installing in a

sunken replace, special care

is needed. You must raise the

replace oor to allow access
to heater control panel. This
will insure adequate air ow

and guard against sooting and

controls being damaged. Raise
replace oor with noncombus-

tible material. Make sure material

is secure.

Masonry
Fireplace

Figure 10 - Attaching Damper Clamp

Manufactured

Fireplace

www.desatech.com

CAUTION: Do not pick up

heater base assembly by the

burner. This could damage

heater. Only handle base as­sembly by grates.

113097-01L12

INSTALLATION

Continued

IMPORTANT: Make sure the heater burners

are level. If heater is not level, heater will not
work properly. For thermostat models, avoid

damage to thermostat bulb. Avoid nicks or

sharp bends in thermostat bulb wire. Keep

thermostat bulb in mounting bracket until

ready to mount base to oor. See Optional
Positioning Of Thermostat Sensing Bulb,

page 29.

Installation Items Needed

• hardware package (provided with heater)

• approved exible gas hose (not provided)
(if allowed by local codes)

• sealant resistant to propane (propane/LP)
gas, not provided

• electric drill with 3/16" drill bit

• athead screwdriver

1. Apply pipe joint sealant lightly to male

threads of the tting to be threaded into
gas regulator. Connect approved exible

gas hose to gas regulator of heater (see
Figure 11).

IMPORTANT: Hold gas regulator with
wrench when connecting exible gas hose.

2. Locate masonry screws in hardware

package.

3.

Position heater base assembly in replace.

4. Place logs in their proper position on heater

base, see Installing Logs on page 16.

5. Center heater base and logs front-to-back

and side-to-side in replace.

6. Carefully remove logs without moving

heater base.

7. Mark screw locations through holes in

mounting brackets (see Figure 12 and

13). If installing in a brick-bottom replace,
mark screw locations in mortar joint of

bricks.

8. Remove heater base from replace.

Flexible Gas Hose

(if allowed by local codes)

Heater Gas
Regulator

Fitting

9. Drill holes at marked locations using 3/16"

drill bit.

10. Attach base assembly to replace oor
using two masonry screws (in hardware

package) (see Figure 12 or 13).

Masonry

Screw

Mounting
Bracket

Figure 12 - Attaching Base Assembly to

Fireplace Floor - Dual Burner Model

Masonry

Screw

Mounting
Bracket

Figure 13 - Attaching Base Assembly to

Fireplace Floor - Single Burner Model

CONNECTING TO GAS SUPPLY

WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to

the pressure regulator.

WARNING: A qualied ser-

vice person must connect heater
to gas supply. Follow all local
codes.

Figure 11 - Attaching Flexible Gas Hose

to Heater Gas Regulator

113097-01L 13

www.desatech.com

INSTALLATION

Continued

CAUTION: Never connect
heater directly to the propane/LP
supply. This heater requires an

external regulator (not supplied).
Install the external regulator be-

tween the heater and propane/

LP supply.

WARNING: Never connect
natural gas replace to private

(non-utility) gas wells. This

gas is commonly known as

wellhead gas.

Installation Items Needed

Before installing heater, make sure you have
the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench
* A CSA design-certied equipment shutoff

valve with 1/8" NPT tap is an acceptable al-

ternative to test gauge connection. Purchase

the optional CSA design-certied equipment

shutoff valve from your dealer. See Acces­sories, page 31.

For propane/LP units, the installer must

supply an external regulator. The external

regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re­duce incoming gas pressure, heater regulator

damage could occur. Install external regulator

with the vent pointing down as shown in Figure

14. Pointing the vent down protects it from
freezing rain or sleet.

CAUTION: Use only new, black

iron or steel pipe. Internally-tinned

copper tubing may be used in
certain areas. Check your local
codes. Use pipe of 1/2" diameter
or greater to allow proper gas vol-

ume to heater. If pipe is too small,

undue loss of volume will occur.

Installation must include an equipment shutoff

valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.

NPT tap must be upstream from heater (see

Figure 15, page 15).

IMPORTANT: Install equipment valve in an
accessible location. The equipment shutoff
valve is for turning on or shutting off the gas
to the appliance.

Check your building codes for any special
requirements for locating equipment shutoff

valve to replaces.

Apply pipe joint sealant lightly to male NPT

threads. This will prevent excess sealant from

going into pipe. Excess sealant in pipe could
result in clogged heater valves.

WARNING: Use pipe joint

sealant that is resistant to liquid

petroleum (LP) gas.

We recommend that you install a sediment trap

in supply line as shown in Figure 15, page 15.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between

fuel supply and heater. Locate sediment trap

where trapped matter is not likely to freeze.

A sediment trap traps moisture and contami­nants. This keeps them from going into heater
controls. If sediment trap is not installed or is

installed wrong, heater may not run properly.

Propane/LP
Supply Tank

External
Regulator

with Vent

Pointing

Down

Figure 14 - External Regulator With Vent

www.desatech.com

Pointing Down

113097-01L14

INSTALLATION

Continued

PRESSURE TESTING GAS SUPPLY

CAUTION: Avoid damage to

regulator. Hold gas regulator

with wrench when connecting it
to gas piping and/or ttings.

PROPANE/LP

From External Regulator

(11" W.C.** to 14" W.C.

Pressure)

NATURAL

From Gas Meter

(5" W.C.** to

10.5" W.C.

Pressure)

Tee Pipe Cap
Joint Nipple

Sediment Trap

Figure 15 - Gas Connection

* Purchase the optional CSA design-certied

equipment shutoff valve from your dealer.
** Minimum inlet pressure for purpose of input

adjustment.

CSA Design-

Certied Equipment

Shutoff Valve With

1/8" NPT Tap*

Gas
Regulator

3" Minimum

Approved Flexible

Gas Hose (if allowed

by local codes)

CHECKING GAS CONNECTIONS

WARNING: Test all gas pip-

ing and connections, internal

and external to unit, for leaks

after installing or servicing. Cor­rect all leaks at once.

WARNING: Never use an open
ame to check for a leak. Apply a
noncorrosive leak detection uid

to all joints. Bubbles forming show

a leak. Correct all leaks at once.

CAUTION: Make sure exter­nal regulator has been installed

between propane/LP supply and

heater. See guidelines under Con­necting to Gas Supply, page 13.

113097-01L 15

www.desatech.com

PIPING SYSTEM

Test Pressures In Excess Of 1/2 PSIG

(3.5 kPa)

1. Disconnect appliance with its appliance

main gas valve (control valve) and equip­ment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig

will damage heater regulator.

2. Cap off open end of gas pipe where equip-

ment shutoff valve was connected.

3. Pressurize supply piping by either opening

propane/LP supply tank valve for propane/
LP gas or opening main gas valve located
on or near gas meter for natural gas or
using compressed air.

4. Check all joints of gas supply piping system.

Apply a noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected

ttings for leaks.

Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Fig­ure 16).

2. Pressurize supply piping system by either

opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.

3. Check all joints from gas meter to equip­ment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figures 17 and

18, page 16). Apply noncorrosive leak
detection uid to all joints. Bubbles forming
show a leak.

4. Correct all leaks at once.

PRESSURE TESTING HEATER GAS
CONNECTIONS

1. Open equipment shutoff valve (see Fig­ure 16).

Equipment
Shutoff
Valve

Figure 16 - Equipment Shutoff Valve

Open

Closed

INSTALLATION

Continued

2. Open main gas valve located on or near
gas meter for natural gas or open pro­pane/LP supply tank valve.

3. Make sure control knob of heater is in the
OFF position.

4. Check all joints from equipment shutoff
valve to thermostat gas valve (Ther­mostat-Controlled Models) or to control
valve (Manually-Controlled Models) (see
Figures 17 and 18). Apply noncorrosive

leak detection uid to all joints. Bubbles
forming show a leak.

5. Correct all leaks at once.

6. Light heater (see Operation, page 19
[manually-controlled models] or page
21 [thermostatically-controlled models]).
Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to

Appliance, page 20 [manually-controlled

models] or page 22 [thermostatically­controlled models]).

Propane/LP
Supply Tank

Figure 17 - Checking Gas Joints

(Propane/LP Gas Models)

Equipment
Shutoff Valve

Thermostat Gas Valve or
Control Valve Location

Equipment
Shutoff Valve

INSTALLING LOGS

CAUTION: After installa-

tion and periodically thereafter,
check to ensure that no ame
comes in contact with any log.
With the heater set to HI, check
to see if ames contact any log. If
so, reposition logs according to
the log installation instructions
in this manual. Flames contact­ing logs will create soot.

WARNING: Failure to position

the parts in accordance with these

diagrams or failure to use only

parts specically approved with

this heater may result in property
damage or personal injury.

Dual Burner Biltmore Split Oak Models

CCL3018PTA/NTA, CCL3924PTA/NTA

Each log is marked with a number. These
numbers will help you identify the log when

installing. It is very important to install these
logs exactly as instructed. Do not modify logs.

Only use logs supplied with heater.

1. Place front log (#1) on grate ngers. Make
sure front log rests rmly between grate
ngers and grate base (see Figure 19).

2. Place base of middle log (#2) in U-shaped
slots of grate base. Cutout on right of

middle log should t over burner (see Fig­ure 20, page 17). Make sure front of middle

log is resting on tabs of grate base.

Front
Log (#1)

Gas Meter

Thermostat Gas Valve or
Control Valve Location

Figure 18 - Checking Gas Joints (Natural

Gas Models)

www.desatech.com

Grate
Fingers

Grate
Base

Figure 19 - Installing Front Log #1

(CCL3924PTA/NTA Shown)

113097-01L16

INSTALLATION

Continued

3. Locate pins on bottom of back log (#3).
Slide these pins into holes in grate base
behind burner (see Figure 21).

4. Locate holes on bottom of crossover log (#4).
Slide front hole onto left pin (CCL3924PTA/
NTA) or middle pin (CCL3018PTA/NTA) on
middle log (#2) and pin on back log (#3).

See Figure 22, for placement.

5. For CCL3924PTA/NTA Only: Locate pin
and hole on bottom of crossover log (#5).
Slide pin into hole located in crossover log
(#4). Slide hole onto pin on front log (#1).
See Figure 23.

For CCL3018PTA/NTA Only: Locate

holes on bottom of crossover log (#5).
Slide holes over left pins on middle log
(#2) and front log (#1). See Figure 24.

6.

Locate holes on bottom of crossover log
(#6). Slide these holes onto right pins locat­ed in middle log (#2) and front log (#1). See

Figure 25, page 18 for CCL3924PTA/NTA.

See Figure 24 for CCL3018PTA/NTA.

7. Add lava rock around base of heater if
desired. Do not place any lava rock on
logs or burner.

Crossover

Middle
Log (#2)

Pins

Log (#4)

Back Log
(#3)

Middle
Log (#2)

Burner

Tab

Figure 20 - Installing Middle Log #2

(CCL3924PTA/NTA Shown)

U-Shaped Slot

Pins

Rear
Log (#3)

Hole in
Grate Base

Burner

Figure 22 - Installing Crossover Log #4

(CCL3924PTA/NTA Shown)

Crossover
Log (#5)

Crossover
Log (#4)

Front Log (#1)

Figure 23 - Installing Crossover Log #5

(CCL3924PTA/NTA Shown)

Crossover
Log (#5)

Middle
Log (#2)

Front
Log (#1)

Crossover
Log (#4)

Crossover
Log (#6)

Figure 21 - Installing Rear Log #3

(CCL3924PTA/NTA Shown)

113097-01L 17

www.desatech.com

Figure 24 - Installing Crossover Log #5

and Log #6 (CCL3018PTA/NTA Only)

INSTALLATION

6

Continued

Crossover
Log (#6)

Pins

Middle

Log (#1)

Figure 25 - Installing Crossover Log #6

(CCL3924PTA/NTA Shown)

Single Burner Seasonal Oak Models

CRL2718PA/NA, CRL3124PA/NA

WARNING: Failure to posi-

tion the parts in accordance

with these diagrams or failure

to use only parts specically
approved with this heater may

result in property damage or
personal injury.

The Seasonal Oak Log Set is a reversible log
set. This means that the 2 bottom logs may be

turned to face either direction. The top logs,
however, must remain in the same position.

Do not modify logs. Only use logs supplied

with heater.

1. Place back log onto back of base assembly.

Make sure log sits forward against 2 posts

in front of log (see Figure 26). This log may
be turned to face either direction.

2. Place front log onto grate on front of base

assembly. The log will t down between
grate ngers and posts on front of base

assembly (see Figure 27). This log may
be turned to face either direction.

3. Place left and right crossover logs on top of
back log and front log. Make sure pins on
front and back are inserted into holes on
crossover logs (see Figure 28). Crossover

logs must be placed as shown in Figure 28
or holes will not seat onto pins.

4. Add lava rock around base of heater if
desired. Do not put lava rock on logs or
burner.

Log (#2)Front

www.desatech.com

Base
Assembly

Left Crossover Log

Post

Post

Figure 26 - Installing Back Log

Front Log

Post

Grate
Fingers

Base
Assembly

Figure 27 - Installing Front Log

Figure 28 - Installing Left and Right

Crossover Logs

Post

Right
Crossover Log

Back Log

113097-01L18

OPERATION

MANUALLy-CONTROLLED MODELS

FOR YOUR SAFETY

READ BEFORE LIGHTING

LIGHTING

INSTRUCTIONS

WARNING: If you do not fol-

low these instructions exactly,
a re or explosion may result
causing property damage, per-

sonal injury or loss of life.

A. This appliance has a pilot which must

be ligh ted by hand. When lighting

the pilot, follow these instructions
exactly.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas supplier,

call the re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools.

If the knob will not push in or turn by

hand, don’t try to repair it, call a quali­ed service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.

D. Do not use this appliance if any part

has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.

113097-01L 19

www.desatech.com

WARNING

• If replace has glass doors,
never operate this heater with
glass doors closed. If you op­erate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.

• You must operate this heater
with a fireplace screen in
place. Make sure fireplace
screen is closed before run-

ning heater.

NOTICE: During initial operation
of new heater, burning logs will

give off a paper-burning smell.
Orange ame will also be pres-

ent. Open damper or window to

vent smell. This will only last a

few hours.

Note: Home owners generally prefer to oper­ate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire

the full ames of the HI heat setting but will
nd the heat output excessive. You can open

the chimney damper (if you have one) fully or
partially to release some of the heat.

WARNING: Damper handle
will be hot if heater has been
running.

1. STOP! Read the safety information in
column 1.

2. Make sure equipment shutoff valve is fully
open.

3. Press in and turn control knob clockwise

to the OFF position.

4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.

OPERATION

Continued

MANUALLy-CONTROLLED MODELS

5. Slightly press and turn control knob coun-

terclockwise to the PILOT position.
Press in control knob for ve (5) seconds

(see Figure 29).

Note: You may be running this heater

for the rst time after hooking up to gas

supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.

6. With control knob pressed in, press and
release ignitor button. This will light pilot.

The pilot is attached to the burner. If

needed, keep pressing ignitor button until

pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier

for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 sec­onds after lighting pilot. After 30 seconds,

release control knob.

Note: If pilot goes out, repeat steps 3

through 7. If control knob does not pop out

when released, contact a qualied service

person or gas supplier for repairs.

8. Slightly depress and turn control knob
counterclockwise to desired heat­ing level. The burner(s) should light. Set

control knob to any heat level between HI

and LO.

9. To leave pilot lit and shut off burners only,
turn control knob clockwise to the

HI position then press in and turn clock­wise to PILOT position.

WARNING: Do not operate
heater between PILOT and HI
positions.

Ignitor
Electrode

Thermocouple

Figure 30 - Pilot

Pilot Burner

VARIABLE CONTROL

OPERATION

The variable control valve can be set to any
heat setting and ame height desired, by sim­ply turning the control knob until that setting

is attained. Even the lowest setting provides
realistic, dancing yellow ames. Selecting

higher settings produces greater heat output.
This results in increased heating comfort.

CAUTION: Do not try to ad-

just heating levels by using the
equipment shutoff valve.

TO TURN OFF GAS

TO APPLIANCE

1. Press in and turn control knob clockwise

2. Turn control knob clockwise to the

3. Press in control knob and turn clockwise

4. Close equipment shutoff valve (see Figure

1. Follow steps 1 through 5 under Lighting

2. Depress control knob and light pilot with

3. Keep control knob pressed in for 30 sec-

to the HI position.

pilot position.

to the OFF position.

16, page 15).

MANUAL LIGHTING

PROCEDURE

Instructions, pages 19 and 20.

match.

onds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8,

under Lighting Instructions, column 1.

Ignitor Button

Figure 29 - Control Knob and Ignitor

Control Knob

Button Location

www.desatech.com

113097-01L20

THERMOSTAT-CONTROLLED MODELS

FOR YOUR SAFETY

READ BEFORE LIGHTING

OPERATION

Continued

LIGHTING

INSTRUCTIONS

WARNING: If you do not fol-

low these instructions exactly,
a re or explosion may result
causing property damage, per-

sonal injury or loss of life.

A. This appliance has a pilot which must

be ligh ted by hand. When lighting

the pilot, follow these instructions
exactly.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas supplier,
call the re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools.

If the knob will not push in or turn by

hand, don’t try to repair it, call a quali­ed service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.

D. Do not use this appliance if any part

has been under water. Immediately

call a qualied service technician to
inspect the appliance and to replace
any part of the control system and
any gas control which has been under

water.

113097-01L 21

www.desatech.com

WARNING

• If replace has glass doors,
never operate this heater with
glass doors closed. If you op­erate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.

• You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.

NOTICE: During initial operation
of new heater, burning logs will

give off a paper-burning smell.
Orange ame will also be pres-

ent. Open damper or window to

vent smell. This will only last a

few hours.

Note: Home owners generally prefer to oper­ate their heater with the chimney damper
closed. This will put all the heat into the room.
However, there may be times you will desire

the full ames of the HI heat setting but will
nd the heat output excessive. You can open

the chimney damper (if you have one) fully or
partially to release some of the heat.

WARNING: Damper handle
will be hot if heater has been
running.

1. STOP! Read the safety information, col­umn 1.

2. Make sure equipment shutoff valve is fully
open.

3. Turn control knob clockwise to the
OFF position.

4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.

LO

HI

OFF

Pilot

OPERATION

Continued

THERMOSTAT-CONTROLLED MODELS

5. Tur n control kno b count erc loc kwi se

to the PILOT position. Press in

control knob for ve (5) seconds (see

Figure 31).

Note: You may be running this heater

for the rst time after hooking up to gas

supply. If so, the control knob may need
to be pressed in for 30 seconds or more.
This will allow air to bleed from the gas
system.

• If control knob does not pop out when
released, contact a qualified service

person or gas supplier for repairs.

6. With control knob pressed in, press and
release ignitor button. This will light pilot.

The pilot is attached to the front burner. If

needed, keep pressing ignitor button until

pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier

for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 sec­onds after lighting pilot. After 30 seconds,

release control knob.

Note: If pilot goes out, repeat steps 3

through 7. This heater has a safety inter­lock system. Wait one (1) minute for sys­tem to reset before lighting pilot again.

8. Tur n control kno b count erc loc kwi se

to desired heating level. The burn-

ers should light. Set control knob to any

heat level between HI and LO.

9. Turn control knob clockwise to the

PILOT position to shut off burner leaving
pilot lit.

Ignitor
Electrode

Pilot Burner

Thermocouple

Figure 32 - Pilot

TO TURN OFF GAS

TO APPLIANCE

1. Turn control knob clockwise to the
OFF position.

2. Close equipment shutoff valve (see Figure

16, page 15).

THERMOSTAT

CONTROL OPERATION

The thermostat control knob can be set to any

comfort level between HI and LO. The ther­mostat will gradually modulate the heat output
and ame height from higher to lower settings
or pilot, in order to maintain the comfort level
you select. The ideal comfort setting will vary

by household depending upon the amount of

space to be heated, the output of the central
heating system, etc.

Note: Selecting the HI setting with the control
knob will cause the burners to remain fully on,
without modulating down in most cases.

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 5 under Lighting
Instructions, page 21.

2. Press control knob and light pilot with

match.

3. Keep control knob pressed in for 30 sec­onds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8,

under Lighting Instructions, column 1.

Ignitor Button

Control Knob

Figure 31 - Control Knob and Ignitor

Button Location

www.desatech.com

113097-01L22

INSPECTING bURNERS

Check pilot ame pattern and burner ame

patterns often.

PILOT FLAME PATTERN

Figure 33 shows a correct pilot ame pattern.
Figure 34 shows an incorrect pilot ame pat­tern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermo­couple to cool. When the thermocouple cools,
the heater will shut down.

If pilot ame pattern is incorrect, as shown

in Figure 34

Pilot Burner

Thermocouple

Figure 33 - Correct Pilot Flame Pattern

Pilot Burner

Thermocouple

Figure 34 - Incorrect Pilot Flame Pattern

• turn heater off (see To Turn Off Gas to

Appliance, page 20 [manually-controlled

models] or page 22 [thermostat-controlled
models])

• see Troubleshooting, page 25

Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue

and have no yellow or orange color.

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the holes
in the tting at the entrance to the burner.
These holes may become blocked with dust,

lint or pet hair. Periodically inspect these holes
for any blockage and clean as necessary.

Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame pres­ent. All round burner ame holes should be
open with a small blue ame present. Some
burner ame holes may become blocked by
debris or rust, with no ame present. If so,

turn off heater and let cool. Remove blockage.

Blocked burner ame holes will create soot.

CLEANING AND MAINTENANCE

WARNING: Turn off heater

and let cool before cleaning.

CAUTION: You must keep
control areas, burner and circu­lating air passageways of heater

clean. Inspect these areas of
heater before each use. Have
heater inspected yearly by a
qualied service person. Heater
may need more frequent clean­ing due to excessive lint from
carpeting, bedding material, pet
hair, etc.

WARNING: Failure to keep
the primary air opening(s) of

the burner(s) clean may result in

sooting and property damage.

113097-01L 23

www.desatech.com

BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE

The primary air inlet holes allow the proper
amount of air to mix with the gas. This pro­vides a clean burning flame. Keep these
holes clear of dust, dirt, lint and pet hair.

Clean these air inlet holes prior to each

heating season. Blocked air holes will create

soot. We recommend that you clean the unit
every three months during operation and

have heater inspected yearly by a qualied

service person.
We also recommend that you keep the burner

tube and pilot assembly clean and free of dust

and dirt. To clean these parts we recommend

using compressed air no greater than 30 PSI.

Your local computer store, hardware store or

home center may carry compressed air in a

can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could dam-

age the pilot assembly.

CLEANING AND MAINTENANCE

Continued

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet

holes on injector holder for dust and dirt
(see Figure 35).

3. Blow air through the ports/slots and holes

in the burner.

4. Check the injector holder located at the
end of the burner tube again. Remove

any large particles of dust, dirt, lint or pet
hair with a soft cloth or vacuum cleaner
nozzle.

5. Blow air into the primary air holes on the

injector holder.

6. In case any large clumps of dust have now

been pushed into the burner repeat steps
3 and 4.

Clean pilot assembly also. A yellow tip on the
pilot ame indicates dust and dirt in the pilot

assembly. There is a small pilot air inlet hole

about 2" from where the pilot ame comes out

of the pilot assembly (see Figure 36). With the

unit off, lightly blow air through the air inlet
hole. You may blow through a drinking straw

if compressed air is not available.

Burner Tube

Injector Holder

Primary Air
Inlet Holes

Figure 35 - Injector Holder On Outlet

Burner Tube

Ports/Slots

Burner Tube

Pilot Assembly

Pilot Air
Inlet Hole

Figure 36 - Pilot Inlet Air Hole

LOGS

• If you remove logs for cleaning, refer to
Installing Logs, page 16, to properly replace

logs.

• Replace log(s) if broken or chipped (dime­sized or larger).

MAIN BURNER

Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame pres­ent. All round burner ame holes should be
open with a small blue ame present. Some
burner ame holes may become blocked by
debris or rust, with no ame present. If so,

turn off heater and let cool. Remove blockage.

Blocked burner ame holes will create soot.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• for propane/LP units, propane/LP gas sup-

ply may be low

You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural

gas supplier.

www.desatech.com

TECHNICAL SERVICE

You may have further questions about installa­tion, operation, or troubleshooting. If so, con­tact DESA Heating, LLC at 1-866-672-6040.

When calling please have your model and
serial numbers of your heater ready.

You can also visit DESA Heating, LLC’s web

site at www.desatech.com.

113097-01L24

TROUbLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualied service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

Wh e n ig n i t o r button is

pressed, there is no spark

at ODS/pilot

Wh e n ig n i t o r button is

pressed, there is spark at

ODS/pilot but no ignition

POSSIBLE CAUSE

1. Ignitor electrode not con­nected to ignitor cable

2. Ignitor cable pinched or

wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned

wrong

1. Gas supply turned off or
equipment shutoff valve
closed

2. Control knob not in PILOT
position

3. Control knob not pressed in

while in PILOT position

4. Air in gas lines when in-

stalled

5. Depleted gas supply (pro­pane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not
correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched
by any metal or tubing.

Keep ignitor cable dry

3. Tighten nut holding piezo

ignitor to base panel of log
set. Nut is located behind
base panel

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Replace pilot assembly

1. Turn on gas supply or open
equipment shutoff valve

2. Turn control knob to PILOT
position

3. Press in control knob while

in PILOT position

4. Co n tinu e hold ing do wn

control knob. Repeat ignit­ing operation until air is
removed

5. Contact local propane/LP
gas company

6. Cl e a n O D S/ p i l ot ( se e

Cleaning and Maintenance,

page 23) or replace ODS/
pilot assembly

7. Replace gas regulator

113097-01L 25

www.desatech.com

OBSERVED PROBLEM

ODS/pilot lights but ame
goes out when control knob

is released

TROUbLESHOOTING

Continued

POSSIBLE CAUSE

1. Contr o l k n o b n o t f u l l y
pressed in

2. Control knob not pressed in
long enough

3. Equipment shutoff valve not
fully open

4. Pilot flame not touching

thermocouple, which al­lows thermocouple to cool,
causing pilot ame to go

out. This problem could be
caused by one or both of

the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection
loose at control valve

6. Thermocouple damaged

7. Control valve damaged

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep

control knob pressed in 30
seconds

3. Fully open equipment shut­off valve

4. A) Contact local propane/
LP or natural gas com­pany

B) Clean ODS/pilot (see

Cleaning and Maintenance,

page 23) or replace ODS/
pilot assembly

5. Hand tighten until snug,

then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

Burner does light after ODS/
pilot is lit

Delayed ignition of burner

Burn er bac kfiri ng dur ing
combustion

Slight smoke or odor during
initial operation

1. Burner orice clogged

2. Inlet gas pressure is too

low

1. Manifold pressure is too

low

2. Burner orice clogged

1. Burner orice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

3. Residues from manufac­turing processes and logs
curing

1. Clean burner (see Cleaning

and Maintenance, page 23)
or replace burner orice

2. Contact local propane/LP
or natural gas company

1. Contact local propane/LP
or natural gas company

2. Clean burner (see Cleaning

and Maintenance, page 23)
or replace burner orice

1. Clean burner (see Cleaning
and Maintenance, page 23)

or replace burner orice

2. Replace damaged burner

3. Replace gas regulator

1. Check burner for dirt and

de b r i s . If found, clean

burner (see Cleaning and
Maintenance, page 23)

2. Replace gas regulator

3. Problem will stop after a few

hours of operation

www.desatech.com

113097-01L26

OBSERVED PROBLEM

Moisture/condensation no-

ticed on windows

TROUbLESHOOTING

Continued

POSSIBLE CAUSE

1. Not enough combustion/
ventilation air

REMEDY

1. Refer to Air for Combustion
and Ventilation require-

ments (page 6)

Heater produces a whistling
noise when burner is lit

White powder residue form­ing within burner box or on
adjacent walls or furniture

Heater produces a clicking/
ticking noise just after burner
is lit or shut off

1. Turning control knob to HI

or position 5 when burner is

cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orice

1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue

1. Meta l expandi n g while
heating or contracting while

cooling

1. Turn control knob to LO or

position 1 and let warm up

for a minute

2. Operate burner until air is
removed from line. Have
gas line checked by local
propane/LP or natural gas
company

3.

Observe minimum installation

clearances (see page 9)

4. Clean burner (see Cleaning

and Maintenance, page 23)
or replace burner orice

1. Turn heater off when us­ing furniture polish, wax,

carpet cleaners or similar
products

1. This is normal with most

heaters. If noise is exces­sive, contact qualied ser­vice person

113097-01L 27

www.desatech.com

TROUbLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Fol­low the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup­plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will

disappear over time.

OBSERVED PROBLEM

Heater produces unwanted

odors

POSSIBLE CAUSE

1. Heater burning vapors from

paint, hair spray, glues ,
cleaners, chemicals, new
carpet, etc. (See IMPOR-

TANT statement above)

2. Gas leak. See Warning

statement above

REMEDY

1. Open window and venti­late room. Stop using odor

ca usin g prod u cts while

heater is running

2. Locate and correct all leaks
(see Checking Gas Con-

nections, page 15)

Heate r s hut s o ff in use
(ODS operates) temperature

drops to a lower than ideal

level before log set comes
back on

Gas odor even when control

knob is in OFF position

Gas odor during combustion

Logs set cycles to pilot, but

room

1. Not enough fresh air is avail­able

2. Low line pressure

3. O D S / p i lo t i s p a rt i a l l y
clogged

1. Gas leak. See Warning

statement above

2. Control valve defective

1. Foreig n mat ter betwee n

control valve and burner

2. Gas leak. See Warning

statement above

1. Thermostat sensing bulb
needs to be repositioned

www.desatech.com

1. Open window and/or door

for ventilation

2. Contact local propane/LP
or natural gas company

3. Cl e a n O D S/ p i l ot ( se e

Cleaning and Maintenance,

page 23)

1. Locate and correct all leaks
(see Checking Gas Con-

nections, page 15)

2. Replace control valve

1. Take apart gas tubing and
remove foreign matter

2. Locate and correct all leaks
(see Checking Gas Con-

nections, page 15)

1. Rep o s i t i o n therm o s t a t
sensing bulb (see Optional

Positioning of Thermostat
Sensing Bulb, beginning on

page 29

113097-01L28

OPTIONAL POSITIONING OF THERMOSTAT SENSING bULb

FOR MASONRY AND FACTORY­BUILT METAL FIREPLACE

If your log set cycles to pilot, but the room
temperature drops to a lower than ideal

comfort level before the log set comes back

on, you may want to reposition the thermostat

sensing bulb.
The thermostat sensing bulb is located near the

gas valve assembly on the mounting bracket.

This location allows the thermostat to keep the

room temperature at an ideal comfort level for

most replace applications. For positioning
the thermostat sensing bulb elsewhere, an

adhesive-backed mounting clip is available.

Tools needed: 1/4" hex driver or socket

1. Remove logs. Locate the gas valve as­sembly and thermostat sensing bulb (see
Figure 37).

2. With 1/4" hex driver or socket, loosen the
thermostat screw. Carefully slide the ther-

mostat sensing bulb out of the retaining
clamp (see Figure 39).

Note: Do not remove the screw. Make sure

you tighten the screw after removing the
thermostat sensing bulb.

IMPORTANT: Do not force or bend the

thermostat sensing bulb or capillary.

3. The thermostat sensing bulb may be located

to the lower right front side of replace.
Determine location of sensing bulb, but do

not mount sensing bulb until step 4. If you

have a masonry replace, see Figure 40

for location. If you have a factory-built

metal replace, see Figure 41 for location.
If your replace has glass doors, position

sensing bulb directly behind door gap on
right bottom side (see Figure 42).

4. The mounting clip must be a minimum

of 3" from bottom of replace to prevent

crimping of capillary. Once you have

decided on a location, clean the area

Figure 38 - Adhesive-backed Mounting Clip

Capillary

Retaining
Clamp

Figure 39 - Removing Thermostat

Thermostat
Sensing Bulb

Adhesive-backed
Mounting Clip

Figure 40 - Locating Thermostat Sensing

Bulb on Masonry Fireplace

Figure 41 - Locating Thermostat Sensing

Bulb on Factory-built Metal Fireplace

Thermostat
Sensing Bulb

Thermostat Screw

Thermostat
Sensing
Bulb

Sensing Bulb

Thermostat
Sensing Bulb

Adhesive­backed
Mounting Clip

Gas Valve
Assembly

Mounting
Bracket

Figure 37 - Location of Gas Valve

Assembly and Thermostat Sensing Bulb

113097-01L 29

Thermostat
Sensing
Bulb

www.desatech.com

Adhesive-backed
Mounting Clip

Glass Doors

Figure 42 - Installing Thermostat Sensing

Bulb Behind Glass Doors

OPTIONAL POSITIONING OF THERMOSTAT SENSING

bULb Continued

thoroughly. Remove the paper backing
from the adhesive on back of mounting

clip. Press the clip into the new location
so that the thermostat sensing bulb will
be positioned vertically with the capillary

at the bottom (see Figure 43). Slide the
thermostat sensing bulb into the clip.

IMPORTANT: Do not crimp capillary.

Thermostat
Sensing Bulb

Adhesive-backed
Mounting Clip

Capillary

Figure 43 - Positioning the Thermostat

Sensing Bulb in the Vertical Position

with the Capillary at the Bottom

Do Not Crimp

Capillary

SPECIFICATIONS

DUAL BURNER BILTMORE SPLIT OAK MODELS

CCL3018PTA

• 16,000/30,000 Btu/hr (Variable)

• Gas Type: Propane/LP

• Ignition: Piezo

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water):

Maximum 14" W.C. Minimum* 11" W.C.

CCL3924PTA

• 20,000/39,000 Btu/hr (Variable)

• Gas Type: Propane/LP

• Ignition: Piezo

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water):

Maximum 14" W.C. Minimum* 11" W.C.

* For the purpose of input adjustment

SINGLE BURNER SEASONAL OAK MODELS

CRL2718PA

• 16,000/27,000 Btu/hr (Variable)

• Gas Type: Propane/LP

• Ignition: Piezo

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water):

Maximum 14" W.C. Minimum* 11" W.C.

CRL3124PA

• 16,000/31,500 Btu/hr (Variable)

• Gas Type: Propane/LP

• Ignition: Piezo

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water):

Maximum 14" W.C. Minimum* 11" W.C.

For the purpose of input adjustment

CCL3018NTA

• 16,000/30,000 Btu/hr (Variable)

• Gas Type: Natural

• Ignition: Piezo

• Manifold Pressure: 3.5" W.C.

• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C. Minimum* 5" W.C.

CCL3924NTA

• 20,000/39,000 Btu/hr (Variable)

• Gas Type: Natural

• Ignition: Piezo

• Manifold Pressure: 3.5" W.C.

• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C. Minimum* 5" W.C.

CRL2718NA

• 16,000/27,000 Btu/hr (Variable)

• Gas Type: Natural

• Ignition: Piezo

• Manifold Pressure: 3.5" W.C.

• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C. Minimum* 5" W.C.

CRL3124NA

• 16,000/31,500 Btu/hr (Variable)

• Gas Type: Natural

• Ignition: Piezo

• Manifold Pressure: 3.5" W.C.

• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C. Minimum* 5" W.C.*

www.desatech.com

113097-01L30

ACCESSORIES

Purchase the se acce sso rie s from your
local dealer. If they can not supply these

accessories, either contact your nearest
Parts Central or call DESA Heating, LLC at
1-866-672-6040 for information. You can also
write to the address listed on the back page

of this manual.

DAMPER CLAMP - GA6080

Permanently opens chimney flue damper

for vented operation. Can be used only with

non-thermostat accessories.

LAVA ROCK - GA6060

For all models. Order when additional rock

is desired.

FIREPLACE HOOD

GA6050 (Black)
GA6052 (Brass)
GA6053 (Antique Brass)

For all models. Helps deect heat away from
mantel or wall above replace.

PARTS CENTRAL

These Parts Centrals are privately owned businesses. They have agreed to support our

customer’s needs by providing original replacement parts and accessories.

Those Heater Guys

255 E. Stowell Street
Upland, CA 91786

909-928-3011

Tool & Equipment, Co.

5 Manila Ave

Hamden, CT 06514

1-800-397-7553
203-248-7553

Portable Heater Parts

342 N. County Rd. 400 East

Valparaiso, IN 46383

All States
219-462-7441
1-888-619-7060
[e-mail]
[e-mail]

FBD

1349 Adams Street

Bowling Green, KY 42103

270-846-1199
1-800-654-8534
Fax: [phone]
[e-mail]

Master Parts Dist.

1251 Mound Ave. NW

Grand Rapids, MI 49504

616-791-0505
1-800-446-1446
Fax: [phone]

www.nbmc.com

Washer Equipment Co.

1715 Main Street

Kansas City, MO 64108
KS, MO, AR

816-842-3911

www.washerparts.com

East Coast Energy Products

10 East Route 36

W. Long Branch, NJ 07764

732-870-8809
1-800-755-8809

www.njplaza.com/ecep

21st Century

2950 Fretz Valley Road
Perkasie, PA 18944

215-795-0400
800-325-4828

Laporte’s Parts & Service

2444 N. 5th Street

Hartsville, SC 29550

843-332-0191
Parts Department

Cans Unlimited, Inc.

P.O. Box 645

Taylor, SC 29687-0013

All States
803-879-3009
1-800-845-5301
[e-mail]

113097-01L 31

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PARTS

9

23

23

23

10

8

13

14

15

4

5

1

2

Peg positions
vary according
to model.

11

12

19

21

21

24

22

20

6

7

25

18

23

17

16

THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS

CCL3018PTA, CCL3018NTA, CCL3924PTA AND CCL3924NTA

7

www.desatech.com

113097-01L32

PARTS

THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 35 of this manual

KEY
NO. PART NO. DESCRIPTION QTY.

1 111340-02 Front Log (#1) • • 1

111340-03 Front Log (#1) 1

2 111341-02 Middle Log (#2) • • 1

111341-03 Middle Log (#2) 1

3 111342-02 Back Log (#3) • • 1

111342-03 Back Log (#3) 1

4 111343-02 Left Back Crossover Log (#4) • • 1

111343-03 Left Back Crossover Log (#4) 1

5 111344-01 Left Top Crossover Log (#5) • • 1

111344-02 Left Top Crossover Log (#5) 1
6 111345-02 Right Bottom Crossover Log (#6) • • • • 1
7 099211-01 Hex Screw, 10-16 x 2.50 • • • • 2
8 102844-01 Lower Bracket • • 1

102844-02 Lower Bracket • • 1
9 ** Painted Base Assembly • • • • 1
10 098867-10 Gas Regulator • • 1

098867-14 Gas Regulator • • 1
11 102810-03 Inlet Tube • • • • 1
12 102983-05 Outlet Burner Tube • • 1

102983-06 Outlet Burner Tube • • 1
13 099056-16 Burner Orice Injector • 1

099056-17 Burner Orice Injector • 1

099056-19 Burner Orice Injector • 1

099056-26 Burner Orice Injector • 1
14 111124-01 Burner Retainer Spring • • 1
15 102772-01 Burner • • 1

102980-01 Burner • • 1
16 101329-19 Thermostat Gas Valve Assembly • 1

101329-20 Thermostat Gas Valve Assembly • 1

101329-21 Thermostat Gas Valve Assembly • 1

101329-22 Thermostat Gas Valve Assembly • 1
17 102979-01 Thermostat Bracket • • 1

102979-02 Thermostat Bracket • • 1
18 098544-01 Thermostat Clip • • • • 1
19 102445-01 Piezo Ignitor • • • • 1
20 099387-09 Pilot Tube • • • • 1
21 098271-10 Ignitor Cable • • • • 1
22 PP224 ODS Pilot • • • • 1
23 M11084-38 Hex Screw, #8-18 x 0.38 • • • • 12
24 098249-01 Nut, M5 • • • • 2

PARTS AVAILABLE — NOT SHOWN

100563-01 Warning Plate • • • • 1

101054-01 Lighting Instructions Plate • • • • 1

100565-01 Warning Plate Fastener • • • • 1

100639-01 Caution Decal • • • • 1

101137-02 Hardware Kit • • • • 1

GA6060 Lava Rock • • • • 1

** Not a eld replaceable part.

CCL3018PTA

CCL3018NTA

CCL3924PTA

CCL3924NTA

113097-01L 33

www.desatech.com

PARTS

4

12

6

10

11

6

7

6

5

1

8

9

15

14

16

19

21

18

13

19

17

20

18

2

3B

3A

VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS

CRL2718PA, CRL2718NA, CRL3124PA AND CRL3124NA

www.desatech.com

113097-01L34

PARTS

VARIABLE MANUALLY-CONTROLLED SEASONAL OAK MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the
instructions listed under Replacement Parts, below.

KEY
NO.

1 113551-01 113551-01 113551-02 113551-02 Back Log (#1) 1
2 113552-01 113552-01 113552-02 113552-02 Front Log (#2) 1
3A 113553-01 113553-01 113553-01 113553-01 Left Crossover Log (#3A) 1
3B 113554-01 113554-01 113554-01 113554-01 Right Crossover Log (#3B) 1
4 ** ** ** ** Painted Base Assy 1
5 102844-01 102844-01 102844-01 102844-01 Lower Bracket 1
6 M11084-38 M11084-38 M11084-38 M11084-38
7 098867-10 098867-14 098867-10 098867-14 Gas Regulator 1
8 111331-04 111331-04 111331-04 111331-04 Outlet Burner Tube 1
9 102798-01 102798-01 102798-01 102798-01 Inlet Tube 1
10 099056-21 099056-20 099056-19 099056-18 Burner Orice Injector 1
11 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring 1
12 102963-02 102963-02 102773-03 102773-03 Burner 1
13 119583-01 102568-07 119583-01 102568-07 Control Valve 1
14 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut 1
15 098354-01 098354-01 098354-01 098354-01 Control Knob 1
16 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor 1
17 098249-01 098249-01 098249-01 098249-01 Nut, M5 2
18 099387-08 099387-08 099387-08 099387-08 Pilot Tube 1
19 098271-10 098271-10 098271-10 098271-10 Ignitor Cable 1
20 PP224 PP224 PP224 PP224 ODS Pilot 1
21 PP229 PP229 PP229 PP229 Hex Head Plug, 1/8" NPT 1

100563-01 100563-01 100563-01 100563-01 Warning Plate 1
101055-02 101055-02 101055-02 101055-02 Lighting Instructions Plate 1
100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener 1
100639-01 100639-01 100639-01 100639-01 Caution Decal 1
101449-04 101449-04 101449-04 101449-04 Control Position Decal 1
101137-02 101137-02 101137-02 101137-02 Hardware Kit 1
GA6060 GA6060 GA6060 GA6060 Lava Rock 1

** Not a eld replaceable part.

PART NUMBER

PARTS AVAILABLE — NOT SHOWN

DESCRIPTION QTY.CRL2718PA CRL2718NA CRL3124PA CRL3124NA

Screw, Hex Head (#8-18 x 0.38)

8

REPLACEMENT PARTS

Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.

When calling DESA Heating, LLC, have ready:

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• purchase date

113097-01L 35

www.desatech.com

Usually, we will ask you to return the part to

the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product.

If they can’t supply original replacement

part(s), either contact your nearest Parts
Central (see page 31) or call DESA Heating,

LLC at 1-866-672-6040 for referral informa-

tion. A list of authorized dealers can be found

by visiting www.desatech.com.

When calling DESA Heating, LLC, have ready:

• model and serial numbers of your heater

• the replacement part number

113097 01

WARRANTy

kEEP THIS WARRANTy

Model (

located on product or identication tag

Serial No. (

located on product or identication tag

Date Purchased __________________________

Keep receipt for warranty verication.

DESA HEATING, LLC LIMITED WARRANTIES

Standard Warranty: DESA Heating, LLC warrants this new product and any parts thereof to be free from
defects in material and workmanship for a period of one (1) year from the date of rst purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.

For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from
the date of rst purchase.

Factory Reconditioned Products

Limited Warranty: DESA Heating, LLC warrants factory reconditioned products and any parts thereof
to be free from defects in material and workmanship for 30 days from the date of rst purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
DESA Heating, LLC’s warnings and instructions.

Terms Common to All Warranties

The following terms apply to all of the above warranties:

Always specify model number and serial number when contacting the manufacturer. To make a claim under
this warranty the bill of sale or other proof of purchase must be presented.

This warranty is extended only to the original retail purchaser when purchased from an authorized dealer,
and only when installed by a qualied installer in accordance with all local codes and instructions furnished
with this product.

This warranty covers the cost of part(s) required to restore this product to proper operating condition and
an allowance for labor when provided by a DESA Heating, LLC Authorized Service Center or a provider
approved by DESA Heating, LLC. Warranty parts must be obtained through authorized dealers of this prod­uct and/or DESA Heating, LLC who will provide original factory replacement parts. Failure to use original
factory replacement parts voids this warranty.

Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty
repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the
responsibility of the owner.

Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents,
improper installation, lack of proper maintenance, tampering, or alteration(s).

This is DESA Heating, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any
and all implied warranties, including warranties of merchantability and tness for a particular purpose to one
(1) year on new products and 30 days on factory reconditioned products from the date of rst purchase.
DESA Heating, LLC makes no other warranties regarding this product.

DESA Heating, LLC’s liability is limited to the purchase price of the product, and DESA Heating, LLC shall
not be liable for any other damages whatsoever under any circumstances including indirect, incidental, or

consequential damages.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.

For information about this warranty contact:

New Products

) _____________________________

) __________________________

NOT A UPC

DESA Heating, LLC

2701 Industrial Drive

Bowling Green, KY 42101
www.desatech.com

1-866-672-6040

113097-01
Rev. L
09/08