Desa CLD3018NTA, CLD3924PTB User Manual

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ROYAL ENGLISH OAK AND WINCHESTER OAK UNVENTED
(VENT-FREE) GAS LOG HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
Patent Pending
18" AND 24" VARIABLE MANUALLY-CONTROLLED MODELS
CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA
SGS3124PA, SGS3124NA
18" AND 24" THERMOSTATICALLY-CONTROLLED MODELS
CLD3018PTA, CLD3018NTA CLD3924PTB, CLD3924NTB
Variable Manually-Controlled Models Also Design-Certified as
Vented Decorative Appliances
WARNING: If the information in this manual is not fol­lowed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other appliance.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a quali-
fied installer, service agency or the gas supplier.
Save this manual for future reference.
For more information, visit www.desatech.com
Page 2
WARNING: Improper installation, adjustment, altera­tion, service or maintenance can cause injury or prop­erty damage. Refer to this manual for correct installation and operational procedures. For assistance or addi­tional information consult a qualified installer, service agency or the gas supplier.
WARNING: This appliance is for installation only in a solid-fuel burning masonry or UL127 factory-built fire­place or in a listed ventless firebox enclosure. It is de­sign-certified for these installations in accordance with ANSI Z21.11.2. Exception: Do not install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provi­sions for adequate combustion and ventilation air must be provided. Refer to Air for Combustion and Ventilation section on page 5 of this manual.
This appliance may be installed in an aftermarket,* per­manently located, manufactured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indi­cated on the rating plate. This appliance is not convert­ible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Safety Information ............................................... 3
Product Identification ...........................................
Local Codes ........................................................ 5
Unpacking ........................................................... 5
Product Features ................................................. 5
Air For Combustion and Ventilation .....................
Installation ........................................................... 8
Operating Heater ............................................... 18
Inspecting Burners ............................................ 22
Cleaning and Maintenance ................................ 23
2
TABLE OF CONTENTS
Technical Service .............................................. 24
4
Service Hints ..................................................... 24
Replacement Parts ............................................ 24
Troubleshooting .................................................
Optional Positioning of Thermostat Sensing Bulb
5
Specifications ....................................................
Accessories ....................................................... 31
Parts Central ..................................................... 31
Illustrated Parts Breakdown and Parts List ....... 32
Warranty Information ...........................
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Back Cover
113101-01C
25
... 29
30
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SAFETY INFORMATION

WARNING: This product con­tains and/or generates chemicals known to the State of California to cause cancer or birth defects or other reproductive harm.
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, op­erate or service this fireplace. Improper use of this fireplace can cause serious injury or death from burns, fire, explo­sion, electrical shock and carbon monoxide poisoning.
DANGER: Carbon monoxide poisoning may lead to death!
Carbon Monoxide Poiso ning: Early signs of
carbon monoxide poisoning resemble the flu, with headaches, dizziness or nausea. If you have these signs, the fireplace may not be working properly. Get fresh air at once! Have fireplace serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease or anemia, those under the influence of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and propane/
LP gases are odorless. An odor-making agent is added to these gases. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this fireplace.
WARNING: Any change to this heater or its controls can be dangerous.
WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns. Ceiling fans can create drafts that alter burner flame patterns. Altered burner patterns can cause sooting.
Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
Do not place clothing or other flammable material on or near the appliance. Never place any objects on the heater.
Heater base assembly becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.
Carefully supervise young chil­dren when they are in the room with heater. When using the hand­held remote accessory, keep se lector switch in the OFF position to prevent children from turning on burners with remote.
You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.
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WARNING: Do not use a blower insert, heat exchanger insert or other accessory not ap­proved for use with this heater.
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Keep the appliance area clear and free from combustible ma terials, gasoline and other flam mable vapors and liquids.
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SAFETY INFORMATION
Continued
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) in side any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).
3. To prevent performance problems, the use of a propane/LP tank of less than 100 lbs. capacity is not recommended (propane/LP units only).
4. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighb orʼs phon e. Foll ow the gas supplierʼs instructions
• if you cannot reach your gas supplier, call
the fire department
5. This heater shall not be installed in a bedroom or bathroom unless installed as a vented appli ance (Variable Manually-Controlled Models Only) (see Installing Damper Clamp Acces
sory for Vented Operation,
6. Do not burn solid-fuel in a masonry or UL127 factory-built fireplace in which a vent-free room heater is installed.
7. Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner. Creosote will ignite if highly heated. A dirty chimney flue may create and distribute soot within the house. Inspect chimney flue and firebox for damage. If damaged, repair flue before operating heater.
8.
If fireplace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside fire place will cause glass to burst. Make sure there are no obstructions across openings of fireplace.
9. This log heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualified service person. Note: During initial operation, slight smoking could occur due to log curing and heater burning manu­facturing residues.
10. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 23.
page 12).
11. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.
12. This heater needs fresh, outside air ventilation
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to run properly. This heater has an Oxygen De pletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, page 5. If heater keeps shutting off, see Troubleshooting, page 25.
13. Do not run heater
• where flammable liquids or vapors are
used or stored
• under dusty conditions
14. Do not use this heater to cook food or burn paper or other objects.
15. Do not use heater if any part has been exposed to or under water. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.
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16. Do not operate heater if any log is broken. Do not operate heater if a log is chipped (dime-
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sized or larger).
17. Turn heater off and let cool before servicing. Only a qualified service person should service and repair heater.
18. Operating heater above elevations of 4,500 feet could cause pilot outage.
19. Prov ide adeq ua te clearan ce s around air openings.
PRODUCT
IDENTIFICATION
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Figure 1 - Yellow Flame Vent-Free Gas
Log Heater Shown (Logs May Vary by
Model)
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LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes, use the lat­est edition of The National Fuel Gas Code ANSI
Z223/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
National Fire Protection Association, Inc.
Note: Where listed vented decorative logs are required, thermostat models are not permitted.
State of Massachusetts: The installa tion must be made by a licensed plumber or gas fitt er in the Common we alth of Massachusetts.
Sel lers of unvented propane or natural gas-fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.
1430 Broadway
New York, NY 10018
Batterymarch Park
Quincy, MA 02269
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UNPACKING

CAUTION: Do not remove the data plates from the grate as­sembly. The data plates contain important warranty and safety information.
1. Remove logs and heater base assembly from
carton. Note: Do not pick up heater base as­sembly by burners. This could damage heater. Always handle base assembly by grate.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform dealer where you bought heater.

PRODUCT FEATURES

OPERATION
This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic, dancing yellow flames. This heater is designed for vent-free operation with flue damper closed. It has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of vent-free heaters. Non-thermostat models may also be operated as a vented decorative (ANSI Z21.60) product by opening flue damper.
SAFETY PILOT
This heater has a pilot with an Oxygen Deple­tion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system re­quires no matches, batteries or other sources to light heater.
AIR FOR COMBUSTION
AND VENTILATION
WARNING: This heater shall not be installed in a confined space or unusually tight con­struction unless provisions are provided for adequate combus­tion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.
Todayʼs homes are built more energy efficient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their homes as airtight as possible.
While it is good to make your home energy effi cient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.
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AIR FOR COMBUSTION
AND VENTILATION
Continued
Exhaust fans, fireplaces, clothes dryers and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE VENTILATION
The following are excerpts from National Fuel Gas Code. ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three fol lowing ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 5 through 7 will help you classify your space and provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the out
side atmosphere have a continuous water vapor retarder with a rating of one perm (6x10 less with openings gasketed or sealed and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.
If your home meets all of the three criteria above, you must provide additional fresh air. See Ventilation Air From Outdoors, page 7.
If your home does not meet all of the three criteria above, proceed to Determining Fresh-Air Flow For Heater Location.
6
-11
kg per pa-sec-m2) or
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Confined Space and Unconfined Space
The National Fuel Gas Code ANSI Z223.1/NFPA 54 defines a confined space as a space whose
volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m
3
per kw) of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour
3
(4.8 m
per kw) of the aggregate input rating of all appliances installed in that space. Rooms com municating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills
­between them.
DETERMINING FRESH-AIR FLOW FOR FIREPLACE LOCATION
Determining if You Have a Confined or Unconfined Space
Use this work sheet to determine if you have a confined or unconfined space.
Space: Includes the room in which you will install fireplace plus any adjoining rooms with doorless pas­sageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x
width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2,560 cu. ft.
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(volume of space)
If additional ventilation to adjoining room is
supplied with grills or openings, add the volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
__________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2,560 cu. ft. (volume of space) x 20 =
51,200 (maximum Btu/Hr the space can support)
3. Add the Btu/Hr of all fuel burning appliances in
the space.
Vent-free fireplace
Gas water heater*
Gas furnace
Vented gas heater
Gas fireplace logs
Other gas appliances* +
Total =
* Do not include direct-vent gas appliances. Di
rect-vent draws combustion air from the outdoors and vents to the outdoors.
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
__________ Btu/Hr
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Or
Remove Door into Adjoining
Room, Option
3
Ventilation Grills
Into Adjoining Room,
Option
2
Ve
ntilation Grills
Into Adjoining
Room,
Option 1
12"
12"
Outlet
Air
Ventilated Attic
Outlet
A
ir
Inlet Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
AIR FOR COMBUSTION
AND VENTILATION
Continued
Example:
Gas water heater
Vent-free fireplace +
Total =
40,000
__________ Btu/Hr
31,500
__________ Btu/Hr
71,500
__________ Btu/Hr
nent openings: one within 12" of the ceiling and one within 12" of the floor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas
Code ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation for required size of
ventilation grills or ducts.
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.
_________
_________
Btu/Hr (maximum the space can support)
Btu/Hr (actual amount of Btu/Hr used)
Example: 51,200 Btu/Hr (maximum the space
can support)
71,500 Btu/Hr (actual amount of
Btu/Hr used)
The space in the example is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide ad
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ditional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoin
­ing room. If the extra space provides an unconfined space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 7.
B. Vent room directly to the outdoors. See Ventila
tion Air From Outdoors, page 7.
C. Install a lower Btu/Hr fireplace, if lower Btu/Hr
size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support,
the space is an un-
confined space. You will need no additional fresh air ventilation.
Figure 2 - Ventilation Air from Inside
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Building
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the
National Fuel Gas Code ANSI Z223.1/NFPA 54,
WARNING: If the area in which the heater may be oper­ated is smaller than that defined as an unconfined space or if the building is of unusually tight
Section 5.3, Air for Combustion and Ventilation for required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a thermostat­controlled power vent. Heated air entering the attic will activate the power vent.
construction, provide adequate combustion and ventilation air by one of the methods described in the National Fuel Gas Code,
ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining un confined space. When ventilating to an adjoining unconfined space, you must provide two perma
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Figure 3 - Ventilation Air from Outdoors
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INSTALLATION

NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your pri mary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.
WARNING: Never install the
heater
in a bedroom or bathroom unless installed as a vented appliance
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(Variable Manually-Controlled Models Only) (see page 12)
• in a recreational vehicle
where curtains, furniture, cloth­ing or other flammable objects are less than 42 inches from the front, top or sides of the heater
• in high traffic areas
• in windy or drafty areas
WARNING: A qualified ser­vice person must install heater. Follow all local codes.
NOTICE: State or local codes may only allow operation of this appli­ance in a vented configuration. Check your state or local codes.
WARNING: Before installing in a solid fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creo sote, ashes and loose paint by a qualified chimney cleaner. Creo­sote will ignite if highly heated. A dirty chimney flue may create and distribute soot within the house. Inspect chimney flue and firebox for damage. If damaged, repair flue before operating heater.
WARNING: Seal any fresh air vents or ash clean-out doors located on floor or wall of fire place. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney flue damper.
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CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, to bacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.
IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial, installing heater
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in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air
for Combustion and Ventilation
CHECK GAS TYPE
Use only the correct gas type (natural or pro­pane/LP) for your unit. If your gas supply is not correct, do not install heater. Call dealer where you bought heater for proper type heater.
, page 5.
WARNING: This appliance is equipped for (natural or pro pane/LP) gas. Field conversion is not permitted.
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INSTALLATION AND CLEARANCES (Vent-Free Operation Only)
WARNING: Maintain the minimum clearances. If you can, provide greater clearances from floor, ceiling and adjoining wall.
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INSTALLATION
Heat Resistant Material
(A)
Continued
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
Log Size Side Wall Ceiling
18", 24" 16" 42"
LOG SIZING REQUIREMENTS
Minimum Firebox Size Log Front Rear
Size Height Depth Width Width*
18" 17" 14" 24" 20" 24" 17" 14" 28" 21"
*Measured at 14" Depth
Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127­listed manufactured fireplace or certified vent-free firebox.
Minimum Clearances For Side Combustible Material, Side Wall and Ceiling
A. Clearances from the side of the fireplace
cabinet to any combustible material and wall should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and protrudes 3 tible material must be 4" from the side of the fireplace cabinet (see Figure 4).
Note: When installing your gas logs into
a man uf actur ed fireb ox , foll ow fir ebox manufacturerʼs instructions for minimum clearances to combustible materials.
B. Clear ances from the top of the firep lace
opening to the ceiling should not be less than 42 inches.
1
/2" from the wall. This combus-
Example
NOTICE: Manual control heaters may be used as a vented product. If so, you must always run heater with chimney flue damper open. If running heater with damper open, noncombustible material above fire­place opening is not needed. Go to
Installing Damper Clamp Accessory for Vented Operation, page 12.
Minimum Noncombustible Material Clearances
If Not Using Mantel
Note: If using a mantel, proceed to If Using Mantel, page 10. If not using a mantel, follow the
information below.
You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8" up (for all models). If noncombustible material is less than 12", you must install the fireplace hood accessory (24" model only). See Figure 5 for minimum clearances.
Noncombustible Material Requirements for Distance (A) Safe Installation
12" or more Noncombustible material okay. Between 8" 24" Model: Install fireplace
and 12" hood accessory (GA6050, GA6052 or GA6053,see Accessories, page 31). 18" Model: Noncombustible material okay.
Less than 8" Noncombustible material must be extended to at least 8". See Between 8" and 12" above. If you cannot extend material, you must operate heater with flue damper open.
,
*
*Minimum 16 inches from Side Wall
Figure 4 - Minimum Clearance for
Combustible to Wall
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
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Minimum Non­Combustible Material
Minimum Non­Combustible Material Height
Distances to Underside of Mantel
Top of Fireplace Opening
Underside of Mantel Shelf
Mantel Shelf
12"
8"
(A)
18"
8"
20"
14"
22"
17"
24"
20"
All minimum
distances are
in inches
Log Set
24" Model
18" Model
2
1
/2"
6"
8"
10"
INSTALLATION
Continued
IMPORTANT: If you cannot meet these minimum clearances, you must operate heater with chimney flue damper open. Go to Installing Damper Clamp Accessory for Vented Operation, page 12.
If Using Mantel
You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 inch thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 8 inches up (for all models). If noncombustible material is less than 12", you must install the fireplace hood accessory (24" model only). Even if noncombustible material is more than 12", you may need the hood accessory to deflect heat away from your mantel shelf. See Figure 5 (see page 9), Figure 6 and Figure 7 (see page 11) for minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must operate heater with chimney flue damper open. Go to Installing Damper Clamp
Accessory for Vented Operation,
page 12.
MANTEL CLEARANCES
In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel shelf and top of fireplace opening, a hood is not required (see Figure 6).
Determining Minimum Mantel Clearance when Using a Hood
If minimum clearances in Figure 6 are not met, you must have a hood. When using a hood there are still certain minimum mantel clearances required. Follow minimum clearances shown in Figure 7, page 11, when using a hood.
NOTICE: Surface temperatures of adjacent walls and mantels be­come hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these tem­peratures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.
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Figure 6 - Minimum Mantel Clearances Without Using Hood
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Page 11
INSTALLATION
Minimum Non­Combustible Material
8" Min.
12"
15"
18"
All minimum distances are in inches
Log Set
18" and 24" Models
20"
2
1
/2
"
6"
8"
10"
12"
Distances to Underside of Mantel
Hood (GA6050, GA6052)
Top of Fireplace Openin
g
Underside of Mantel Shel
f
Mantel Shel
f
14" Min.
Combustible Material
Noncombustible Material
Hearth
5" Min.
Combustible Material
Continued
NOTICE: If your installation does not meet the minimum clear­ances shown, you must do one of the following:
• operate the logs only with the flue damper open
• raise the mantel to an accept­able height
• remove the mantel
(GA6050, GA6052
or GA6053)
FLOOR CLEARANCES
A. If installing appliance on the floor level, you
must maintain the minimum distance of 14" to combustibles (see Figure 8).
B. If combustible materials are less than 14" to
the fireplace, you must install appliance at least 5" above the combustible flooring (see Figure 9).
Figure 7 - Minimum Mantel Clearances When Using Hood
Figure 8 - Minimum Fireplace Clearances
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If Installed at Floor Level
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Figure 9 - Minimum Fireplace Clearances
Above Combustible Flooring
Page 12
INSTALLATION
Continued
INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION
Note: When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material.
If your heater is a manually-controlled model, you may use this heater as a vented product. There are three reasons for operating your heater in the vented mode.
1. The fireplace does not meet the clearance to combustibles requirements for vent-free operation.
2. State or local codes do not permit vent-free operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you, you must permanently open chimney flue damper. You must install the damper clamp accessory (to order,
Accessories, page 31). This will insure vented
see operation (see Figure 10). The damper clamp will keep damper open. Installation instructions are included with clamp accessory.
See chart below for minimum permanent flue opening you must provide. Attach damper clamp so the minimum permanent flue opening will be maintained at all times.
Chimney Minimum Permanent Height (ft.) Flue Opening (sq. ins.)
6' to 15' 39 sq. inches 15' to 30' 29 sq. inches
Area of Various Standard Round Flues
Diameter (ins.) Area (sq. ins.)
5" 20 sq. inches 6" 29 sq. inches 7" 39 sq. inches 8" 51 sq. inches
Damper
Damper Clamp
Damper
Masonry Fireplace
Figure 10 - Attaching Damper Clamp
Manufactured
Damper
Fireplace
INSTALLING HEATER BASE ASSEMBLY
CAUTION: Do not remove the data plates attached to the heater base assembly. The data plates contain important warranty and safety information.
WARNING: You must secure this heater to fireplace floor. If not, heater will move when you adjust controls. Moving heater may cause a gas leak.
WARNING: If installing in a sunken fireplace, special care is needed. You must raise the fireplace floor to allow access to heater control panel. This will in­sure adequate air flow and guard against sooting and controls be­ing damaged. Raise fireplace floor with noncombustible material. Make sure material is secure.
CAUTION: Do not pick up heater base assembly by the burner. This could damage heater. Only handle base as­sembly by grates.
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113101-01C
Page 13
INSTALLATION
Continued
IMPORTANT: Make sure the heater burners are level. If heater is not level, heater will not work properly. For thermostat models, avoid damage to thermostat bulb. Avoid nicks or sharp bends in thermostat bulb wire. Keep thermostat bulb in mounting bracket until ready to mount base to floor. See Optional Positioning Of Thermostat Sensing Bulb, page 29.
Installation Items Needed
• hardware package (provided with heater)
• approved flexible gas hose (not provided) (if allowed by local codes)
sealant (resistant to propane/LP gas, not provided)
• electric drill with 3/16" drill bit
• flathead screwdriver
1. Apply pipe joint sealant lightly to male threads
of the fitting to be threaded into gas regulator. Connect approved flexible gas hose to gas regulator of heater (see Figure 11).
IMPORTANT: Hold gas regula to r with
wrench when connecting flexible gas hose.
2. Locate masonry screws in hardware package.
3. Position heater base assembly in fireplace.
4. Place logs in their proper position on heater
base (see
5. Center heater base and logs front-to-front and
side-to-side in fireplace.
6. Care fully rem ov e logs withou t moving
heater base.
7. Mark screw locations through holes in mount
ing brackets (see Figure 12). If installing in a brick-bottom fireplace, mark screw locations in mortar joint of bricks.
8. Remove heater base from fireplace.
9. Drill holes at marked locations using 3/16"
drill bit.
10. Attach base assembly to fireplace floor using
two masonry screws (in hardware package) (see Figure 12).
Installing Logs, page 16).
Fitting
Heater Gas Regulator
Masonry Screw
Figure 12 - Attaching Base Assembly to
Fireplace Floor
CONNECTING TO GAS SUPPLY
WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pressure regulator.
W AR N IN G : A q u al i fi e d service person must connect heater to gas supply. Follow all local codes.
CAUTION: Never connect propane/LP heater directly to the propane/LP supply. Propane/LP
-
heaters require an external regu­lator (not supplied). Install the external regulator between the heater and propane/LP supply.
WARNING: For natural gas units, never connect heater to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
Mounting Bracket
Flexible Gas Hose (if allowed by local codes)
Figure 11 - Attaching Flexible Gas Hose
to Heater Gas Regulator
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Page 14
INSTALLATION
Continued
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
* A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See
For propane/LP gas, the installer must supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 14 inches of water. If you do not reduce incoming gas pres sure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 13. Pointing the vent down protects it from freezing rain or sleet.
Accessories, page 31.
Installation must include a equipment shutoff valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 14).
IMPORTANT: Install equipment shutoff valve in an accessible location. The main gas valve is for turn ing on or shutting off the gas to the appliance.
Check your building codes for any special re quirements for locating equipment shutoff valve to fireplaces.
Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.
WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
We recommend that you install sediment trap in supply line as shown in Figure 14. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater. Locate sediment trap where trapped matter is not
­likely to freeze. A sediment trap traps moisture and
contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.
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-
CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.
Propane/LP Supply Tank
Figure 13 - External Regulator With Vent
Pointing Down
14
External Regulator
Vent Pointing Down
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CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gas piping and/or fittings.
Natural
From Gas Meter (5" W.C.** to
10.5" W.C. Pressure)
Propane/LP
From External Regulator (11" W.C.** to 14" W.C. Pressure
Figure 14 - Gas Connection
* Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessories, page 31.
** Min. inlet pressure for purpose of input adjustment.
CSA Design-Certified Equipment Shutoff Valve With 1/8" NPT Tap*
3" Min.
Tee Cap Pipe Joint Nipple
Sediment Trap
Gas Regulator
Approved Flexible Gas Hose (if allowed by local codes)
113101-01C
Page 15
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections , internal and external to unit, for leaks after installing or servicing. Correct all leaks at once.
WARNING: Never use an open flame to check for a leak. Apply a commercial leak de tection solution to all joints. Bubbles forming show a leak. Correct all leaks at once.
CAUTION: For propane/LP units, make sure external regula tor has been installed between propane/LP supply and heater. See guidelines under Connecting to Gas Supply, page 13.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping. Pressures in ex­cess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected fittings for leaks.
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-
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 15).
2. Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
3. Check all joints from gas meter (natural gas) or propane/LP supply to equipment shutoff valve (see Figure 16 or 17). Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment Shutoff Valve
Figure 15 - Equipment Shutoff Valve
Propane/LP Supply Tank
Figure 16 - Checking Gas Joints
Gas Meter
Figure 17 - Checking Gas Joints
Equipment Shutoff Valve
(Propane/LP Gas Only)
Equipment Shutoff Valve
Control Valve Location
(Natural Gas Only)
Open
Closed
Control Valve Location
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Page 16
INSTALLATION
Continued
Pressure Testing Heater Gas Connections
1. Open equipment shutoff valve (see Figure 15, page 15).
2. Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from gas meter (natural gas) or propane/LP supply to equipment shutoff valve (see Figure 16 or 17, page 15). Apply a commercial leak detection solution to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, page 18 [manually-controlled models] or page 21 [thermostatically-controlled models]). Check all other internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to Appli ance, page 20 [manually-controlled models] or page 22 [thermostatically-controlled models]).
INSTALLING LOGS, MODELS CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA AND SGS3124NA
Each log is marked with a number. These numbers will help you identify the log when installing. It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.
1. Locate pegs on the bottom of back log (#1). Slide these pegs into the holes in the grate base behind the burner (see Figure 18).
2. Locate the notches on the back of the front log (#2). Slide these notches over the tabs of the grate base (see Figure 19).
3. Locate the holes in the bottom of the left crossover log (#3). Place crossover log on pegs on left of the back log and front log (see Figure 20, page 17).
4. Locate the holes in the bottom of the right crossover log (#4). Place crossover log on pegs on right of the back log and front log (see Figure 20, page 17).
5. Add lava rock around base of heater if desired. Do not place lava rock on logs or burner.
-
Hole
Back Log (#1)
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
CAUTION: After installa­tion and periodically thereafter, check to ensure that no flame comes in contact with any log. With the heater set to High, check to see if flames contact any log. If so, reposition logs according to the log installation instructions in this manual. Flames contact ing logs will create soot.
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Figure 18 - Installing Back Log
Front Log (#2)
Notch
-
Tabs of Grate Base
Figure 19 - Installing Front Log
113101-01C
Page 17
Crossover Log (#3)
Pegs
INSTALLATION
Continued
Crossover Log (#4)
1. Place the base of the middle log (#1) in the U-shaped slots of the grate base. The cutout on the right of the middle log should fit over the burner (see Figure 21). Make sure the front of the middle log is resting on the tabs of the grate base and the cutout area is centered over the burner “U” bend.
2. Locate pegs on the bottom of back log (#2). Slide these pegs into the holes in the grate base behind the burner (see Figure 22).
3. Slide log (#3) over left end of log (#4). Place these logs on the grate fingers. Make sure the notches of the front log line up with the grate fingers (see Figure 23, page 18).
Pegs
Figure 20 - Installing Crossover Logs
INSTALLING LOGS, MODELS CLD3018PTA, CLD3018NTA, CLD3924PTB AND CLD3924NTB
WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.
CAUTION: After installa­tion and periodically thereafter, check to ensure that no flame comes in contact with any log. With the heater set to High, check to see if flames contact any log. If so, reposition logs according to the log installation instructions in this manual. Flames contact­ing logs will create soot.
Each log is marked with a number. These numbers will help you identify the log when installing. It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.
Middle Log (#1)
Tab
Burner
U-Shaped Slot
Figure 21 - Installing Middle Log (#1)
Back Log Hole in Grate Base
Burner
Figure 22 - Installing Back Log (#2)
(#2)
“U” Bend
Peg
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Page 18
INSTALLATION
Continued
4. Place crossover log (#5) onto the pin (left) on middle log (#1) and onto the pin on front left log (#3) (see Figure 24).
5. Place crossover log #6 onto the pin (right) on middle log (#1) and onto the pin on back log (#2) (see Figure 24).
6. Place crossover log (#7) onto pin on crossover log #6 and pin on right front log (#4) (see Figure 25).
5. Add lava rock around base of heater if de sired. Do not place any lava rock on logs or burner.
Log #4
Log #3
Grate Fingers
Figure 23 - Installing Front Logs
Crossover Log (#5)
Figure 24 - Installing Crossover Logs
18
(#3 and #4)
Crossover Log (#6)
(#5 and #6)
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Crossover Log (#7)
-
Figure 25 - Installing Crossover Log (#7)

OPERATING HEATER

MANUALLY-CONTROLLED
MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol­low these instructions exactly, a fire or explosion may result causing property damage, per­sonal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediat ely call your gas s upplier from a neighborʼs phone. Follow the gas supplierʼs instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the knob will not push in or turn by hand, donʼt try to repair it, call a qualified service tech nician or gas supplier. Force or attempted repair may result in a fire or explosion.
D.
Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
113101-01C
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Page 19
OPERATING HEATER
PILOT
OFF
LO
HI
Continued
LIGHTING
INSTRUCTIONS
WARNING:
• If fireplace has glass doors, never operate this heater with glass doors closed. If you op erate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace.
• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before run­ning heater.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange flame will also be pres­ent. Open damper or window to vent smell. This will only last a few hours.
Note: Home owners generally prefer to op­erate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive. You can open the chimney damper (if you have one) fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater has been running.
1. STOP! Read the safety information page 18, column 2.
2. Make sure equipme nt shuto ff valve is fully open.
3. Press in and turn control knob clockwise
to the OFF position.
-
4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information page 18, column 2. If you donʼt smell gas, go to the next step.
5. Slightly depress and turn control knob cou nterc lockwis e position. Press in control knob for five (5) seconds (see Figure 26).
Note: You may be running this heater for
the first time after hooking up to gas sup ply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
6. With control knob pressed in, press and release ignitor button. This will light pi lot. The pilot is attached to the burner. If needed, keep pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure, page 20.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.
Note: If pilot goes out, repeat steps 3
through 7.
• If control knob does not pop out when
released, contact a qualified service person or gas supplier for repairs.
8. Slightly depress and turn control knob coun terclockwise The burner should light. Set control knob to any heat level between HI and LO.
t o the PILOT
to desired heating level.
WARNING: Do not operate heater between PILOT and HIGH positions.
Ignitor Button
Figure 26 - Control Knob and Ignitor
Button Location
Control Knob
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-
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Page 20
OPERATING HEATER
Continued
Ignitor Electrode
Propane/LP
Ignitor Electrode
Thermocouple
Natural Gas
Figure 27 - Pilot
VARIABLE CONTROL
OPERATION
The variable control valve can be set to any heat setting and flame height desired, by simply turning the control knob until that setting is attained. Even the lowest setting provides re­alistic, dancing yellow flames. Selecting higher settings produces greater heat output. This results in increased heating comfort.
CAUTION: Do not try to ad­just heating levels by using the equipment shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
1. Press in and turn control knob clockwise to the HI position.
2. Turn control knob clockwise
pilot position.
3. Press in control knob and turn clockwise to the OFF position.
Shutting Off Burners Only (pilot stays lit)
1. Turn control knob clockwise
HI position.
2. Press in and turn control knob clockwise to the pilot position.
Pilot Burner
Thermocouple
Pilot Burner
to the
to the
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions, page 19.
2. Depr ess con trol kn ob and light pi lo t wit h match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8 under Lighting Instructions, page 19.
THERMOSTATICALLY-
CONTROLLED MODELS
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol­low these instructions exactly, a fire or explosion may result causing property damage, per
-
sonal injury or loss of life.
A. This appliance has a pilot which must be
lighted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the
appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediat ely call your gas s upplier from a neighborʼs phone. Follow the gas supplierʼs instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the
gas control knob. Never use tools. If the knob will not push in or turn by hand, donʼt try to repair it, call a qualified service tech nician or gas supplier. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
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113101-01C
Page 21
OPERATING HEATER
LO
H
I
OF
F
P
ilo
t
Continued
LIGHTING
INSTRUCTIONS
WARNING
• If fireplace has glass doors, never operate this heater with glass doors closed. If you op erate heater with doors closed, heat buildup inside fireplace will cause glass to burst. Make sure there are no obstructions across openings of fireplace.
• You must operate this heater with a fireplace screen in place. Make sure fireplace screen is closed before running heater.
NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange flame will also be present. Open damper or window to vent smell. This will only last a few hours.
Note: Home owners generally prefer to op­erate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive. You can open the chimney damper (if you have one) fully or partially to release some of the heat.
-
Note: You may be running this heater for
the first time after hooking up to gas sup ply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.
• If control knob does not pop out when released, contact a qualified service person or gas supplier for repairs.
6.
With control knob pressed in, press and release ignitor button. This will light pilot. The pilot is attached to the front burner. If needed, keep pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, contact a
qualified service person or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure, page 22.
7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This heater has a safety interlock system. Wait one (1) minute for system to reset before lighting pilot again.
8. Turn control knob counterclockwise to desired heating level. The burners should light. Set control knob to any heat level between HI and LO.
CAUTION: Do not try to ad­just heating levels by using the equipment shutoff valve.
-
WARNING: Damper handle will
be hot if heater has been running.
1. ST OP! Read the saf ety info rma t ion , page 20, column 2.
2.
Make sure equipment shutoff valve is fully open.
Ignitor Button
Figure 28 - Control Knob and Ignitor
Button Location
Ignitor Electrode
Propane/LP
Control Knob
Pilot Burner
3. Turn control knob clockwise to the OFF position.
4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor.
Thermocouple
If you smell gas, STOP! Follow “B” in the safety information, page 20, column 2. If you donʼt smell gas, go to the next step.
5. Turn control knob counterclockwise to the PILOT position. Press in control knob for five (5) seconds (see Figure 28).
113101-01C 21
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Natural Gas
Figure 29 - Pilot
Ignitor Electrode
Page 22
OPERATING HEATER
Continued
TO TURN OFF GAS
TO APPLIANCE
Shutting Off Heater
Turn control knob clockwise position.
Shutting Off Burners Only (pilot stays lit)
Turn control knob cloc kwise PILOT position.
to the OFF
to the
THERMOSTAT CONTROL
OPERATION
The thermostat control knob can be set to any comfort level between HI and LO. The ther mostat will gradually modulate the heat output and flame height from higher to lower settings or pilot, in order to maintain the comfort level you select. The ideal comfort setting will vary by household depending upon the amount of space to be heated, the output of the central heating system, etc.
Note: Selecting the HI setting with the control knob will cause the burner to remain fully on, without modulating down in most cases.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting Instructions on page 21.
2. Depr ess con trol kn ob and light pi lo t wit h match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8 under Lighting Instructions, page 21.

INSPECTING BURNERS

Check pilot flame pattern and burner flame pat­terns often.
PILOT FLAME PATTERN
Figure 30 shows a correct pilot flame pattern. Figure 31 shows an incorrect pilot flame pat tern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.
If pilot flame pattern is incorrect, as shown in Figure 31
• turn heater off (see To Turn Off Gas to Appli ance, page 20 [manually-controlled models] or page 22 [thermostatically-controlled model])
• see Troubleshooting
Note: The pilot flame on natural gas units will have a slight curve, but flame should be blue and have no yellow or orange color.
Pilot Burner
-
Propane/LP Natural Gas
Figure 30 - Correct Pilot Flame Pattern
Propane/LP Natural Gas
Figure 31 - Incorrect Pilot Flame Pattern
Thermocouple
Pilot Burner
Thermocouple
, page 25
Pilot Burner
Pilot Burner
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the holes in the fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become
­blocked by debris or rust, with no flame present. If
so, turn off heater and let cool. Remove blockage, blocked burner flame holes will create soot.
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113101-01C
Page 23
CLEANING AND
MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep control areas, burner and circu­lating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a quali­fied service person. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep
3. Blow air through the ports/slots and holes in the burner.
4. Check the injector holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot as sembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 33). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.
Injector Holder (May Be Brass or Aluminum Depending on Model)
the primary air opening(s) of the burner(s) clean may result in sooting and property damage.
ODS/PILOT AND BURNER
• Use a vacuum cleaner or small, soft bristled brush to clean.
BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt and lint. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualified service person.
We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position. If using com pressed air in a can, please follow the directions on the can. If you donʼt follow directions on the can, you could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow the
unit to cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt (see Figure 32).
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Burner Tube
Primary Air Inlet Holes (Shape of Holes May Vary by Model)
Figure 32 - Injector Holder On Outlet
Burner Tube
Pilot Assembly
Pilot Air Inlet Hole
-
Figure 33 - Pilot Inlet Air Hole
Ports/Slots
Burner Tube
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Page 24
CLEANING AND
MAINTENANCE
Continued
LOGS
• If you remove logs for cleaning, refer to Install­ing Logs, page 16, to properly replace logs.
• Replace log(s) if broken or chipped (dime-sized or larger).
BURNER PRIMARY AIR HOLES
Air is drawn into the burner through the 8 holes in the brass fitting at the entrance to the burner. These holes may become blocked with dust or lint. Periodically inspect these holes for any blockage and clean as necessary. Blocked air holes will create soot.
MAIN BURNER
Periodically inspect all burner flame holes with the heater running. All slotted burner flame holes should be open with yellow flame present. All round burner flame holes should be open with a small blue flame present. Some burner flame holes may become blocked by debris or rust, with no flame present. If so, turn off heater and let cool. Remove blockage, blocked burner flame holes will create soot.

TECHNICAL SERVICE

You may have further questions about installation, operation or troubleshooting. If so, contact DESA Heating Productsʼ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.
You can also visit DESA Heating Productsʼ techni cal service web site at www.desatech.com.

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESA Heating Productsʼ Technical Service Department at 1-866-672-6040.
When calling DESA Heating Products, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESA Heating Products at 1-866-672-6040 for referral information.
When calling DESA Heating Products, have ready
• model number of your heater
• the replacement part number
-

SERVICE HINTS

When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, con tact your local natural or propane/LP gas supplier.
24
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113101-01C
Page 25

TROUBLESHOOTING

WARNING: Turn off and unplug heater and let cool before servicing.
Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed, there is no spark at ODS/pilot
POSSIBLE CAUSE
1. Ignitor electrode not con­nected to ignitor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry
3.
Tighten nut holding piezo ig­nitor to base panel of log set. Nut is located behind base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
When ignitor button is pressed, there is spark at ODS/pilot but no ignition
1. Gas supply turned off or equip ment shutoff valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in PILOT position
4. Air in gas line s when in­stalled
5. Depleted gas supply (propane/ LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
-
1. Turn on gas supply or open equipment shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT position
4. Continue holding down con­trol knob. Repeat igniting op eration until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and Maintenance, page 23) or replace ODS/pilot assembly
7. Replace gas regulator
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113101-01C 25
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Page 26
OBSERVED PROBLEM
ODS/pilot lights but flame goes out when control knob is re leased
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully pressed
-
in
2. Control knob not pressed in long enough
3. Safety interlock system has been triggered
4. Equipment shutoff valve not fully open
5. Pilot flame not touching ther mocouple, which allows ther­mocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following:
A) Low gas pressure B) Dirty or partially clogged
ODS/pilot
6. Therm oco uple conn ect io n loose at control valve
7. Thermocouple damaged
8. Control valve damaged
-
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep con trol knob pressed in 30 seconds
3. Wait one minute for safety in­terlock system to reset. Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or propane/LP gas company
B) Cl ean ODS/ p i lot (see
Cleaning and Maintenance
page 23) or replace ODS/pilot assembly
6. Hand tighten until snug, then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
-
,
Burner does light after ODS/pi lot is lit
Delayed ignition of burner
Burner backfiring during com­bustion
26
1. Burner orifice clogged
-
2. Inlet gas pressure is too low
1. Manifold pressure is too low
2. Burner orifice clogged
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
www.desatech.com
1. Clean burner (see Cleaning and Maintenance, page 23) or
replace burner orifice
2. Contact local natural or pro pane/LP gas company
1. Contact local natural or pro pane/LP gas company
2. Clean burner (see Cleaning and Maintenance, page 23) or replace burner orifice
1. Clean burner (see Cleaning and Maintenance, page 23) or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
113101-01C
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Page 27
OBSERVED PROBLEM
Slight smoke or odor during initial operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Not enough air
2. Gas regulator defective
3. Residues from manufacturing processes and logs curing
REMEDY
1. Check burner for dirt and debris. If found, clean burner (see Cleaning and Mainte- nance, page 23)
2. Replace gas regulator
3. Problem will stop after a few hours of operation
Moisture/condensation noticed on windows
Heater produces a whistling noise when burner is lit
White powder residue forming within burner box or on adjacent walls or furniture
Heater produces a clicking/tick ing noise just after burner is lit or shut off
1. Not enough combustion/ven tilation air
1. Turning control knob to HI position when burner is cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partial ly clogg ed burner orifice
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into a white powder residue
1. Metal expanding while heating
­or contracting while cooling
1. Refer to Air for Combustion
­and Ventilation requirements (page 5)
1. Turn control knob to LO posi tion and let warm up for a minute
2. Op erate burner until air is removed from line. Have gas line checked by local natural or propane/LP gas company
3. Observe minimum installation clearances (see page 8)
4. Clean burner (see Cleaning and Maintenance, page 23) or replace burner orifice
1. Turn heater off when using furniture polish, wax, carpet cleaners or similar products
1. This is common with most heat ers. If noise is excessive, contact qualified service person
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113101-01C 27
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Page 28
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Fol­low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM
He a t er prod u c e s u nwan t e d odors
POSSIBLE CAUSE
1. Heater burning vapors from paint, hair spray, glues, clean ers, chemicals, new carpet, etc. (See IMPORTANT state- ment above)
2. Low fuel supply (propane/LP only)
3. Gas le ak. Se e War ning
statement above
REMEDY
1.
Open window and ventilate room. Stop using odor caus
­ing products while heater is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Checking Gas Connec- tions, page 15)
-
Heater shuts off in use (ODS operates)
Gas odor even when control knob is in OFF position
Gas odor during combustion
Log set cycles to pilot, but room temperature drops to a lower than ideal level before log set comes back on
28
1. Not enough fresh air is avail able
2. Low line pressure
3. O D S/ pi l o t i s p ar ti al ly clogged
1. Gas le ak. Se e War ning
statement above
2. Control valve defective
1. Foreign matter between con trol valve and burner
2. Gas le ak. Se e War ning
statement above
1. Thermostat sensing bulb needs to be repositioned
www.desatech.com
1. Open window and/or door for
­ventilation
2. Contact local natural or pro pane/LP gas company
3. Clean ODS/pilot (see Cleaning and Maintenance, page 23)
1. Locate and correct all leaks (see Checking Gas Connec tions, page 15)
2. Replace control valve
1. Take apart gas tub in g and
­remove foreign matter
2. Locate and correct all leaks (see Checking Gas Connections, page 15)
1. Reposition thermostat sensing bulb (see Optional Positioning
of Thermostat Sensing Bulb
page 29
113101-01C
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-
,
Page 29
OPTIONAL POSITIONING
OF THERMOSTAT
SENSING BULB
FOR MASONRY AND FACTORY­BUILT METAL FIREPLACE
If your log set cycles to pilot, but the room tem­perature drops to a lower than ideal comfort level before the log set comes back on, you may want to reposition the thermostat sensing bulb.
The thermostat sensing bulb is located near the gas valve assembly on the mounting bracket. This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applications. For positioning the thermostat sensing bulb elsewhere, an adhesive­backed mounting clip is available.
Tools needed: 1/4" hex driver or socket
1. Remove logs. Locate the gas valve assembly and thermostat sensing bulb (see Figure 34).
2. With 1/4" hex driver or socket, loosen the thermostat screw. Carefully slide the thermostat sensing bulb out of the retaining clamp (see Figure 36).
Note: Do not remove the screw. Make sure
you tighten the screw after removing the thermostat sensing bulb.
IMPORTANT: Do not force or bend the
thermostat sensing bulb or capillary.
3. The thermostat sensing bulb may be located to the lower right front side of fireplace. Determine location of sensing bulb, but do not mount sens ing bulb until step 4. If you have a masonry fire place, see Figure 37 for location. If you have a factory-built metal fireplace, see Figure 38 for location. If your fireplace has glass doors, position sensing bulb directly behind door gap on right bottom side (see Figure 39).
Gas Valve Assembly
Figure 35 - Adhesive-backed Mounting Clip
Capillary
Thermostat Sensing Bulb
Adhesive-backed Mounting Clip
Figure 37 - Locating Thermostat Sensing
Thermostat Sensing Bulb
-
-
Adhesive-backed Mounting Clip
Figure 38 - Locating Thermostat Sensing
Thermostat Sensing Bulb
Thermostat Screw
Thermostat Sensing Bulb
Retaining Clamp
Figure 36 - Removing Thermostat
Sensing Bulb
Bulb on Masonry Fireplace
Bulb on Factory-built Metal Fireplace
Mounting Bracket
Figure 34 - Location of Gas Valve
Assembly and Thermostat Sensing Bulb
113101-01C 29
Thermostat Sensing Bulb
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Adhesive­backed Mounting Clip
Glass Doors
Figure 39 - Installing Thermostat Sensing
Bulb behind Glass Doors
Page 30
OPTIONAL POSITIONING
OF THERMOSTAT
SENSING BULB
Continued
4. The mounting clip must be a minimum of 3" from bottom of fireplace to prevent crimping of capillary. Once you have decided on a location, clean the area thoroughly. Remove the paper backing from the adhesive on back of mounting clip. Press the clip into the new location so that the thermostat sensing bulb will be positioned vertically with the capil lary at the bottom (see Figure 40). Slide the thermostat sensing bulb into the clip.
IMPORTANT: Do not crimp capillary.
Thermostat Sensing Bulb
Capillary
Figure 40 - Positioning the Thermostat
-
Sensing Bulb in the Vertical Position
with the Capillary at the Bottom
Adhesive­backed Mounting Clip
Do Not Crimp Capillary

SPECIFICATIONS

18" Model 18" Model 24" Model 24" Model (CGS2718PA) (CLD3018PTA) (CGS3124PA) (CLD3924PTB) (SGS3124PA)
Btu (Variable) 16,000/27,000 18,000/30,000 16,000/31,500 20,000/39,000
Type Gas Propane/LP Propane/LP Propane/LP Propane/LP
Ignition Piezo Piezo Piezo Piezo
Manifold Pressure 8.0" W.C. 8.0" W.C. 8.0" W.C. 8.0" W.C.
Inlet Gas Pressure (in. of water) Maximum 14" 14" 14" 14" Minimum* 11" 11" 11" 11" Shipping Weight 27 lbs. 27 lbs. 29lbs. 27 lbs.
* For the purpose of input adjustment
18" Model 18" Model 24" Model 24" Model (CGS2718NA) (CLD3018NTA) (CGS3124NA) (CLD3924NTB) (SGS3124NA)
Btu (Variable) 16,000/27,000 18,000/30,000 16,000/31,500 20,000/39,000
Type Gas Natural Gas Natural Gas Natural Gas Natural Gas
Ignition Piezo Piezo Piezo Piezo
Manifold Pressure 3.5" W.C. 3.5" W.C. 3.5" W.C. 3.5" W.C.
Inlet Gas Pressure (in. of water) Maximum 10.5" 10.5" 10.5" 10.5" Minimum* 5" 5" 5" 5" Shipping Weight 27 lbs. 27 lbs. 29 lbs. 29 lbs
* For the purpose of input adjustment
30
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113101-01C
Page 31

ACCESSORIES

Purchase these fireplace accessories from your local dealer. If they can not supply these acces­sories, either contact your nearest Parts Central or call DESA Heating Productsʼ Sales Department at 1-866-672-6040 for information. You can also write to the address listed on the back page of this manual.
FIREPLACE HOOD
Black - GA6050 Brass - GA6052 Antique Brass - GA6053
For all models. Helps deflect heat away from mantel or wall above fireplace.
LAVA ROCK - GA6060
EQUIPMENT SHUTOFF VALVE GA5010
For all models. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" NPT pipe.
DAMPER CLAMP - GA6080 (Not Shown)
For variably-controlled models. Permanently opens chimney flue damper for vented operation.
(Not Shown)
For all models. Order when additional rock is desired. (2 lb. bag).
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is available by calling 1-866-672-6040. You may also email your request to
productsupport@desaint.com.

PARTS CENTRAL

These Parts Centrals are privately owned businesses. They have agreed to support our customerʼs needs by providing original replacement parts and accessories.
Tool & Equipment, Co.
5 Manila Ave Hamden, CT 06514-0322 1-800-397-7553 203-248-7553 Parts Department
Portable Heater Parts
342 N. County Rd. 400 East Valparaiso, IN 46383-9704 All States 219-462-7441 1-888-619-7060 sales@portableheaterparts.com techservice@portableheaterparts.com
FBD
1349 Adams Street Bowling Green, KY 42103-3414 270-846-1199 1-800-654-8534 Fax: 1-800-846-0090 franktalk@aol.com
Master Parts Dist.
1251 Mound Ave. NW Grand Rapids, MI 49504-2672 616-791-0505 1-800-446-1446 Fax: 616-791-8270 www.nbmc.com
113101-01C 31
www.desatech.com
Washer Equipment Co.
1715 Main Street Kansas City, MO 64108-2195 KS, MO, AR 816-842-3911 www.washerparts.com
East Coast Energy Products
707 Broadway W. Long Branch, NJ 07764-1542 732-870-8809 1-800-755-8809 www.njplaza.com/ecep
21st Century
2950 Fretz Valley Road Perkasie, PA 18944-4034 215-795-0400 800-325-4828
Laporte’s Parts & Service
2444 N. 5th Street Hartsville, SC 29550-7704 843-332-0191 Parts Department
Cans Unlimited, Inc.
P.O. Box 645 Taylor, SC 29687-0013 All States 803-879-3009 1-800-845-5301 cuisales@aol.com
Page 32
3
2
18
20
21
19
12
8
9
10
22
19
7
14
6
22
22
17
5
20
15
16
11
13
1
4
ILLUSTRATED PARTS BREAKDOWN
VARIABLE MANUALLY-CONTROLLED WINCHESTER OAK MODELS CGS2718NA, CGS2718PA CGS3124NA, CGS3124PA SGS3124NA, SGS3124PA
32
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113101-01C
Page 33
PARTS LIST
VARIABLE MANUALLY-CONTROLLED WINCHESTER OAK MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual.
PART NUMBER KEY CGS2718N CGS2718P CGS3124N CGS3124P
NO. SGS3124N SGS3124P DESCRIPTION QTY.
1 113571-02 113571-02 113572-02 113572-02 Back Log (#1) 1 2 113571-01 113571-01 113572-01 113572-01 Front Log (#2) 1 3 113571-03 113571-03 113572-03 113572-03 Left Crossover Log (#3) 1 4 113571-04 113571-04 113572-04 113572-04 Right Crossover Log (#4) 1 5 ** ** ** ** Painted Base Assembly 1 6 102844-01 102844-01 102844-01 102844-01 Lower Bracket 1 7 098276-01 098276-01 098276-01 098276-01
Hex Head Plug, 1/8" NPT 8 098867-14 098867-10 098867-14 098867-10 Gas Regulator 1 9 111331-04 102780-05 111331-04 102780-05 Outlet Burner Tube 1 10 102798-01 102798-01 102798-01 102798-01 Inlet Tube 1 11 099056-20 099056-21 099056-18 099056-19 Burner Orifice Injector 1 12 111124-01 111124-01 111124-01 111124-01 Burner Retainer Spring 1 13 102963-02 102963-02 102773-03 102773-03 Burner 1 14 102568-07 102568-08 102568-07 102568-08 Control Valve 1 15 098508-01 098508-01 098508-01 098508-01 Valve Retainer Nut 1 16 098354-01 098354-01 098354-01 098354-01 Control Knob 1 17 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor 1 18 098249-01 098249-01 098249-01 098249-01 Nut, M5 2 19 099387-08 099387-08 099387-08 099387-08 Pilot Tube 1 20 098271-10 098271-10 098271-10 098271-10 Ignitor Cable 1 21 104285-01 104286-01 104285-01 104286-01 ODS Pilot 1 22 M11084-38 M11084-38 M11084-38 M11084-38 Screw, Hex Head (#8-18 x .38) 8
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 100563-01 Warning Plate 1 101055-02 101055-02 101055-02 101055-02
Lighting Instructions Plate 100565-01 100565-01 100565-01 100565-01 Warning Plate Fastener 1 100639-01 100639-01 100639-01 100639-01 Caution Decal 1 101449-04 101449-04 101449-04 101449-04 Control Position Decal 1 101137-02 101137-02 101137-02 101137-02 Hardware Kit 1 GA6060 GA6060 GA6060 GA6060 Lava Rock 1
** Not a field replaceable part.
1
1
113101-01C 33
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Page 34
ILLUSTRATED PARTS BREAKDOWN
15
21
19
20
23
13
12
8
14
10
9
22
11
24
16
22
17
22
22
25
18
20
22
1
2
3
4
5
7
6
THERMOSTATICALLY-CONTROLLED ROYAL ENGLISH OAK MODELS CLD3924NTB, CLD3924PTB CLD3018NTA, CLD3018PTA
34
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113101-01C
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PARTS LIST
THERMOSTATICALLY-CONTROLLED ROYAL ENGLISH OAK MODELS
This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 24 of this manual.
KEY PART NUMBER
NO. CLD3924NTB CLD3924PTB CLD3018NTA
1 117230-05 117230-05 117230-02 117230-02 Middle Log (#1) 1 2 117230-04 117230-04 117230-01 117230-01 Rear Log (#2) 1 3 117230-06 117230-06 117230-03 117230-03 Right Front Log (#3) 1 4 117230-07 117230-07 117230-07 117230-07 Left Front Log (#4) 1 5 117230-08 117230-08 117230-08 117230-08 Left Top Log (#5) 1 6 117230-10 117230-10 117230-10 117230-10 Right Top Log (#6) 1 7 117230-09 117230-09 117230-09 117230-09 Middle Top Log (#7) 1 8 102844-01 102844-01 102844-02 102844-02 Lower Bracket 1 9 098867-14 098867-10 098867-14 098867-10 Gas Regulator 1 10 102981-01 102981-01 102981-01 102981-01 Inlet Tube 1 11 102983-01 102983-01 111331-08 102983-06 Outlet Burner Tube 1 12 099056-16 099056-17 099056-18 099056-19 Burner Orifice Injector 1 13 111124-01 111124-01 111124-01 111124-01 14 102772-01 102772-01 102980-01 102980-01 Burner 1 15 101329-20 101329-19 101329-21 101329-30 Thermostat Gas
Valve Assembly 1 16 102979-01 102979-01 102979-01 102979-01 Thermostat Bracket 1 17 098544-01 098544-01 098544-01 098544-01 Thermobulb Clip 1 18 102445-01 102445-01 102445-01 102445-01 Piezo Ignitor 1 19 099387-09 099387-09 099387-09 099387-09 Pilot Tube 1 20 098271-10 098271-10 098271-10 098271-10 Ignitor Cable 1 21 104285-01 104286-01 104285-01 104286-01 ODS Pilot 1 22 M11084-38 M11084-38 M11084-38 M11084-38 23 098249-01 098249-01 098249-01 098249-01 Nut, M5 2 24 099211-01 099211-01 099211-01 099211-01 25 ** ** ** **
PARTS AVAILABLE — NOT SHOWN
100563-01 100563-01 100563-01 100563-01 Warning Plate 1 101054-01 101054-01 101054-01 101054-01 Lighting Instructions
Plate 1 100565-01 100565-01 100565-01 100565-01 100639-02 100639-02 100639-02 100639-02 Caution Decal 1 101137-02 101137-02 101137-02 101137-02 Hardware Kit 1 GA6060 GA6060 GA6060 GA6060 Lava Rock 1
** Not a field replaceable part.
CLD3018PTA
DESCRIPTION QTY.
Burner Retainer Spring
Hex Screw, #8-18 x .38
Hex Screw, 10-16 x 2.50 Painted Base Assembly
Warning Plate Fastener
1
13
2
1
1
113101-01C 35
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Page 36

WARRANTY INFORMATION

113101 01
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE GAS FIREPLACE
DESA Heating Products warrants this product to be free from defects in materials and components for two (2) years from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Heating Products Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA Heating Products who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WAR RANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES, INCLUDING WAR RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO (2) YEARS ON ALL COMPONENTS FROM THE DATE OF FIRST PURCHASE; AND DESA HEATING PRODUCTSʼ LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA HEATING PRODUCTS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDI RECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights and you may also have other rights that vary from state to state.
For information about this warranty write:
-
-
-
2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004
www.desatech.com
NOT A UPC
113101-01 Rev. C 06/05
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