Dell XPS 8300, D03M001, D03M User Manual

Dell™ XPS™ 8300 Service
Manual
Model: D03M Series Type: D03M001

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of
your computer.
data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.
Trademarks used in this text: Dell™, the DELL logo, and XPS™ are trademarks of Dell Inc.; Microsoft®, Windows®, and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Regulatory model: D03M series Regulatory Type: D03M004
December 2010 Rev. A00

Contents

1 Technical Overview . . . . . . . . . . . . . . . . . . 9
Inside View of Your Computer . . . . . . . . . . . . . . 9
System Board Components
. . . . . . . . . . . . . . . 10
2 Before You Begin . . . . . . . . . . . . . . . . . . 13
Technical Specifications . . . . . . . . . . . . . . . . 13
Recommended Tools
Turning Off Your Computer
Safety Instructions . . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . 13
3 Computer Cover . . . . . . . . . . . . . . . . . . . 17
Removing the Computer Cover . . . . . . . . . . . . . 17
Replacing the Computer Cover
. . . . . . . . . . . . . 18
4 Memory Module(s) . . . . . . . . . . . . . . . . . 21
Removing the Memory Module(s) . . . . . . . . . . . . 21
Replacing the Memory Module(s)
. . . . . . . . . . . 22
Contents 3
5 Front Bezel . . . . . . . . . . . . . . . . . . . . . . . 27
Removing the Front Bezel . . . . . . . . . . . . . . . . 27
Replacing the Front Bezel
. . . . . . . . . . . . . . . . 29
6 Graphics Card Bracket . . . . . . . . . . . . . . 31
Removing the Graphics Card Bracket . . . . . . . . . . 31
Replacing the Graphics Card Bracket
. . . . . . . . . 32
7 Wireless Mini-Card . . . . . . . . . . . . . . . . . 33
Removing the Mini-Card . . . . . . . . . . . . . . . . . 33
Replacing the Mini-Card . . . . . . . . . . . . . . . . 34
8 PCI Express Cards . . . . . . . . . . . . . . . . . . 37
Removing the Card Retention Bracket . . . . . . . . . 37
Replacing the Card Retention Bracket
Removing PCI Express Cards
. . . . . . . . . . . . . . 39
. . . . . . . . . 38
9Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4 Contents
Replacing PCI Express Cards . . . . . . . . . . . . . . 41
Configuring Your Computer After Removing or Installing the PCI Express Card
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . 45
Removing the Primary Hard Drive
. . . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . 45
Removing the Hard Drive Cage . . . . . . . . . . 46
Removing the Secondary Hard Drive . . . . . . . 47
Replacing the Secondary Hard Drive
Replacing the Hard Drive Cage
. . . . . . . 48
. . . . . . . . . . 49
Replacing the Primary Hard Drive . . . . . . . . . 49
Optical Drive . . . . . . . . . . . . . . . . . . . . . . 50
Removing the Optical Drive
. . . . . . . . . . . . 50
Replacing the Optical Drive . . . . . . . . . . . . 51
Media Card Reader . . . . . . . . . . . . . . . . . . . 54
Removing the Media Card Reader
. . . . . . . . . 54
Replacing the Media Card Reader . . . . . . . . . 56
10 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . 57
Removing the Top Cover . . . . . . . . . . . . . . . . . 57
Replacing the Top Cover
. . . . . . . . . . . . . . . . 59
11 Top I/O Panel . . . . . . . . . . . . . . . . . . . . . . 61
Removing the Top I/O Panel . . . . . . . . . . . . . . . 61
Replacing the Top I/O Panel
. . . . . . . . . . . . . . 63
12 Front USB Panel . . . . . . . . . . . . . . . . . . . 65
Removing the Front USB Panel . . . . . . . . . . . . . 65
Replacing the Front USB Panel
. . . . . . . . . . . . . 67
Contents 5
13 Bluetooth Assembly . . . . . . . . . . . . . . . . 69
Removing the Bluetooth Assembly . . . . . . . . . . . 69
Replacing the Bluetooth Assembly
. . . . . . . . . . . 71
14 Power Button Module . . . . . . . . . . . . . . . 73
Removing the Power Button Module . . . . . . . . . . 73
Replacing the Power Button Module
. . . . . . . . . . 75
15 Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Chassis Fan . . . . . . . . . . . . . . . . . . . . . . . 77
Removing the Chassis Fan
Replacing the Chassis Fan
Processor Fan and Heat-Sink Assembly
. . . . . . . . . . . . . 77
. . . . . . . . . . . . . 78
. . . . . . . . 79
Removing the Processor Fan and Heat-Sink Assembly
Replacing the Processor Fan and Heat-Sink Assembly
16 Processor . . . . . . . . . . . . . . . . . . . . . . . . 83
Removing the Processor . . . . . . . . . . . . . . . . . 83
79
81
17 Coin-Cell Battery . . . . . . . . . . . . . . . . . . . 89
6 Contents
Replacing the Processor
. . . . . . . . . . . . . . . . 85
Removing the Coin-Cell Battery . . . . . . . . . . . . . 89
Replacing the Coin-Cell Battery
. . . . . . . . . . . . 90
18 Power Supply . . . . . . . . . . . . . . . . . . . . . 93
Removing the Power Supply . . . . . . . . . . . . . . 93
Replacing the Power Supply
. . . . . . . . . . . . . . 95
19 System Board . . . . . . . . . . . . . . . . . . . . . 97
Removing the System Board . . . . . . . . . . . . . . 97
Replacing the System Board
Entering the Service Tag in the BIOS
. . . . . . . . . . . . . . 99
. . . . . . . . . . 101
20 System Setup Utility . . . . . . . . . . . . . . . 103
Overview . . . . . . . . . . . . . . . . . . . . . . . . 103
Entering System Setup Utility
System Setup Options . . . . . . . . . . . . . . . 104
Boot Sequence
. . . . . . . . . . . . . . . . . . . 109
Clearing Forgotten Passwords
Clearing CMOS Passwords
. . . . . . . . . . . 103
. . . . . . . . . . . . . 110
. . . . . . . . . . . . . . . 112
21 Flashing the BIOS . . . . . . . . . . . . . . . . . 115
Contents 7
8 Contents

Technical Overview

7
2
1
9
5
6
4
8
3
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
WARNING: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface (such as a connector on your computer).
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

Inside View of Your Computer

3
Technical Overview 9
1 front bezel 2 primary hard drive
1
2 3
4
5
6
7
8
9
10
12
11
14
13
15
16
17
18
192021
22
23
24
25
27
26
3 graphics card bracket (optional) 4 secondary hard drive
5 system board 6 card retention clamp
7 power supply 8 primary optical drive
9 secondary optical drive

System Board Components

10 Technical Overview
1 power connector (PWR2) 2 processor socket
3 processor fan connector
(CPU_FAN)
5 memory module connector
(DIMM1)
7 memory module connector
(DIMM2)
9 password reset jumper (PSWD) 10 CMOS reset jumper (RTCRST)
11 SATA drive connector (SATA 0) 12
13 SATA drive connector (SATA 1) 14
15 SATA drive connector (SATA 2) 16 front panel USB connector
17 SATA drive connector (SATA 3) 18 battery socket (BATTERY)
19 front panel USB connector
(F_USB2)
21 front panel audio connector
(F_AUDIO1)
23 PCI Express x1 card slot
(PCI-EX1_2)
25 PCI Express x16 card slot
(PCI-EX16_1)
27 chassis fan connector
(SYS_FAN 1)
4 memory module connector
(DIMM3)
6 memory module connector
(DIMM4)
8 main power connector
(PWR1)
power button connector (F_PANEL)
front panel USB connector (F_USB1)
(F_USB3)
20 front panel USB connector
(F_USB4)
22 PCI Express x1 card slot
(PCI-EX1_3)
24 PCI Express x1 card slot
(PCI-EX1_1)
26 Mini-Card slot
(PCIE_MINICARD)
Technical Overview 11
12 Technical Overview
1

Before You Begin

This manual provides instructions for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:
You have performed the steps in "Turning Off Your Computer" on page 13 and "Safety Instructions" on page 14.
You have read the safety information that shipped with your computer
A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

Technical Specifications

For information on technical specifications of your computer, see the Setup Guide at support.dell.com/manuals.

Recommended Tools

The instructions in this document may require the following tools:
Small flat-blade screwdriver
Small Phillips screwdriver
•Plastic scribe
BIOS executable update program available at
support.dell.com
.

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer.
1

Save and close all open files and exit all open programs.

2
To shut down the operating system, click
Down
.
Start
and then click
Before You Begin 13
Shut
3

Ensure that the computer is turned off. If your computer did not automatically turn off when you shut down the operating system, press and hold the power button until the computer turns off.

Safety Instructions

Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety.
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,
not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
CAUTION: To avoid damaging the computer, perform the following steps before
you begin working inside the computer.
1

Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.

2

Turn off your computer (see "Turning Off Your Computer" on page 13) and all attached devices.

CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
3

Disconnect all telephone or network cables from the computer.

4

Disconnect your computer and all attached devices from their electrical outlets.

5

Disconnect all attached devices from your computer.

6

Press and eject any installed cards from the Media Card Reader.

7

Press and hold the power button to ground the system board.

14 Before You Begin
CAUTION: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
Before You Begin 15
16 Before You Begin

Computer Cover

WARNING: Before working inside your computer, read the safety information that
shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
WARNING: To guard against likelihood of electric shock, laceration by moving
fan blades, or other unexpected injuries, always unplug your computer from the electrical outlet before removing the cover.
WARNING: Do not operate your computer with any cover(s) (including computer
covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
CAUTION: Ensure that sufficient space exists to support the computer with the
cover removed—at least 30 cm (1 ft.) of desk top space.

Removing the Computer Cover

1

Follow the instructions in "Before You Begin" on page 13.

2

Lay the computer on its side with the computer cover facing up.

3

Remove the thumbscrew that secures the computer cover to the chassis, using a screw driver, if necessary.

4

Release the computer cover by sliding it away from the front of the computer.

5

Lift the cover away from the computer and set it aside in a secure location.

2
Computer Cover 17
1 thumbscrew 2 computer cover
2
1

Replacing the Computer Cover

1

Follow the instructions in "Before You Begin" on page 13.

2

Connect all the cables and fold the cables out of the way.

3

Ensure that no tools or extra parts are left inside the computer.

4

Align the tabs at the bottom of the computer cover with the slots located along the edge of the chassis.

5

Press the computer cover down and slide it towards the front of the computer.

6

Replace the thumbscrew that secures the computer cover to the chassis.

18 Computer Cover
1 thumbscrew 2 slots
1
2
3
3 computer cover
7

Place the computer in an upright position.

Computer Cover 19
20 Computer Cover

Memory Module(s)

WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
WARNING: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
WARNING: Do not operate your computer with any cover(s) (including computer
covers, bezels, filler brackets, front-panel inserts, etc.) removed.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

Removing the Memory Module(s)

1

Follow the instructions in "Before You Begin" on page 13.

2

Remove the computer cover (see "Removing the Computer Cover" on page 17).

3

Locate the memory module(s) on the system board (see "System Board Components" on page 10).

4

Press out the securing clip at each end of the memory module connector.

3
Memory Module(s) 21
1 memory module connector 2 securing clip
1
2
5

Grasp the memory module and pull it upwards.

If the memory module is difficult to remove, gently ease the memory module back and forth to remove it from the connector.

Replacing the Memory Module(s)

1

Follow the instructions in "Before You Begin" on page 13.

2

Press out the securing clip at each end of the memory module connector.

CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
CAUTION: Do not install ECC or DDR3U memory modules.
CAUTION: If you remove the original memory module(s) from your computer
during a memory upgrade, keep them separate from any new module(s) that you may have, even if you purchased the new module(s) from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. The recommended memory configurations are: matched memory module(s) installed in DIMM connectors 1 and 2 and another matched memory module(s) installed in DIMM connectors 3 and 4.
22 Memory Module(s)
1 matched memory modules in
1
2
DIMM connectors 1 and 2 (white securing clips)
3

Align the notch on the bottom of the memory module with the tab in the connector.

2 matched memory modules in
DIMM connectors 3 and 4 (black securing clips)
Memory Module(s) 23
1 cutouts (2) 2 tab
4
3
1
2
3 notch 4 memory module
CAUTION: To avoid damage to the memory module, press the memory module
straight down into the connector while you apply equal force to each end of the memory module.
4

Insert the memory module into the connector until the memory module snaps into position.

If you insert the memory module correctly, the securing clips snap into the cutouts at each end of the memory module.
24 Memory Module(s)
1 cutouts (2) 2 securing clip (snapped in
2
1
position)
5

Replace the computer cover (see "Replacing the Computer Cover" on page 18).

6

Connect your computer and devices to electrical outlets, and then turn them on.

If a message appears stating that the memory size has changed, press <F1> to continue.
7

Log on to your computer.

To verify that the memory is installed correctly, click Start Control PanelSystem.
Check the amount of memory (RAM) listed.
Memory Module(s) 25
26 Memory Module(s)

Front Bezel

WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
WARNING: To guard against electrical shock, always unplug your computer from
the electrical outlet before removing the cover.
WARNING: Do not operate your computer with any cover(s) (including computer
covers, front bezels, filler brackets, front-panel inserts, etc.) removed.
CAUTION: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

Removing the Front Bezel

1

Follow the instructions in "Before You Begin" on page 13.

2

Remove the computer cover (see "Removing the Computer Cover" on page 17).

3

Place the computer in an upright position.

4

Grasp and release the front bezel tabs sequentially, one at a time by moving them outward from the front panel.

5

Rotate and pull the front bezel away from the front of the computer to release the front bezel clamps from the front panel slots.

4
Front Bezel 27
1 front bezel 2 front panel slots (3)
3
4
2
1
5
3 front bezel tabs (4) 4 front bezel clamps (3)
5 front panel
6

Set aside the front bezel in a secure location.

28 Front Bezel

Replacing the Front Bezel

2
1
3
4
5
1

Follow the instructions in "Before You Begin" on page 13.

2

Align and insert the front bezel clamps into the front panel slots.

3

Rotate the front bezel towards the computer until the front bezel tabs snap into place.

Front Bezel 29
1 front bezel 2 front bezel tabs (4)
3 front panel slots (3) 4 front bezel clamps (3)
5 front panel
4

Replace the computer cover (see "Replacing the Computer Cover" on page 18).

30 Front Bezel
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