Dell WD19-130W User Manual

Dell Docking Station WD19

User Guide

Regulatory Model: K20A
Regulatory Type: K20A001
July 2020
Rev. A02

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2019 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.

Contents

Chapter 1: Introduction................................................................................................................... 4

Chapter 2: Package contents .......................................................................................................... 5

Chapter 3: Hardware requirements...................................................................................................7

Chapter 4: Identifying Parts and Features ........................................................................................ 8

Chapter 5: Important Information................................................................................................... 12

Chapter 6: Quick Setup of Hardware .............................................................................................. 13

Chapter 7: Setup of External Monitors............................................................................................ 16

Updating the graphics drivers for your computer............................................................................................................16

Configuring your Monitors.................................................................................................................................................. 16

Display bandwidth................................................................................................................................................................ 17

Display Resolution Table...................................................................................................................................................... 17

Chapter 8: Removing the USB Type-C cable module ........................................................................ 19

Chapter 9: Technical specifications................................................................................................ 23

LED Status Indicators.....................................................................................................................................................23

Power Adapter LED................................................................................................................................................... 23

Docking Status Indicator......................................................................................................................................... 23

Docking specifications........................................................................................................................................................ 23

Input/Output (I/O) Connectors.................................................................................................................................. 24

Dell ExpressCharge and ExpressCharge boost overview.............................................................................................. 25

Chapter 10: Dell docking station firmware update ........................................................................... 26

Chapter 11: Frequently asked questions.......................................................................................... 29

Chapter 12: Troubleshooting the Dell Docking Station WD19............................................................. 30

Symptoms and solutions.....................................................................................................................................................30

Chapter 13: Getting help................................................................................................................34

Contacting Dell.....................................................................................................................................................................34

Contents 3

Introduction

The Dell Docking Station WD19 is a device that links all your electronic devices to your computer using a USB Type-C cable interface.
Connecting the computer to the docking station allows you to access all peripherals (mouse, keyboard, stereo speakers, external hard
drive, and large-screen displays) without having to plug each one into the computer.

CAUTION: Update your computer’s BIOS, graphic drivers and the Dell Docking Station WD19 drivers to the latest

versions available at www.dell.com/support BEFORE using the docking station. Older BIOS versions and drivers could

result your computer not recognizing the docking station or not functioning optimally. Always check if any

recommended firmware is available for your docking station at www.dell.com/support.

1

4 Introduction

Package contents

Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see
your invoice for contact information) if something is missing.

Table 1. Package contents

Contents Specifications

1. Docking station with
USB Type-C cable

2. Power adapter

3. Power cord

2

Quick Setup Guide
(QSG)

Package contents 5

Table 1. Package contents (continued)

Contents Specifications

Safety, Environmental,
and Regulatory
Information

6 Package contents

Hardware requirements

Before using the docking station, ensure that your system has a DisplayPort over USB Type-C designed to support the docking station.

NOTE: Dell Docking stations are supported with select Dell systems. See the Dell Commercial Docking Compatibility

Guide for the list of supported systems and recommended docking.

3

Hardware requirements 7

4

Identifying Parts and Features

Figure 1. Top view

1.

NOTE:

WD19 to supported Dell computers, the dock button works like your computer's power button and you can use it to

power on/sleep/force shutdown the computer.

NOTE: The dock button is not functional when connected to unsupported Dell computers or non-Dell computers.

8 Identifying Parts and Features

Sleep/Wake up/Power button

The dock button is designed to replicate your system's power button. If you connect the Dell Docking Station

Figure 2. Front view

1. USB 3.1 Gen1/Gen2 Type-C port

2. USB 3.1 Gen1 port with PowerShare

3. Audio headset port

Figure 3. Left view

1. Wedge-shaped lock slot

Identifying Parts and Features

9

2. Kensington lock slot

Figure 4. Back view

1. Line-out port

2. DisplayPort 1.4 (2)

3. HDMI2.0 port

4. USB 3.1 Gen1/Gen2 Type-C port with DisplayPort 1.4

5.

6. Network connector (RJ-45)

7. Power connector

USB 3.1 Gen1 port (2)

10

Identifying Parts and Features

Figure 5. Bottom view

1. Service tag label

Identifying Parts and Features

11